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User-Manual - Amped Wireless

1. Enable to create a Guest Network Guest Networks Guest Networks provide a separate wireless network with unique settings Configure the settings for additional Guest Networks Each Guest Network may nave its own specific settings for users to connect to Guest Network 1 E 50 GHe Gen E Amped TianEX 50 Guest 1 Guest Network 2 5 0 Gt Gen a Amped ThanEX 50 Guest 2 Band Restrict the Wi Fi protocol and speed used for the Guest EI 580 sO Amped TnE 50 Gu 3 Guest Network 4 5 0 Gee B G N Amped TtanEX 6 0 Guest 4 specific Guest Network SSID This is the name of your Guest Network Data Rate Restrict access to the Guest Network by setting a lower bandwidth by changing the data rate Broadcast SSID Disable to hide your SSID from public view Users will need to manually enter the SSID into their wireless software interface to connect Associated Clients View all computers and network devices that are connected to your Guest Network wirelessly To set security settings for the Guest Network go to 5 0GHz Wi Fi Settings gt Security USER S GUIDE RE1900A 5 0GHz Wi Fi Settings Security 5 0GHz Wireless security allows you to change the type of wireless security settings for your 5 0GHz Extended Network Home Network or Guest Networks Note If you adjust the security of your Home Network and it ue is incorrect the Range Extender will no longer have a Estnded Amped THE 50 Cr success
2. The connection to your Home Network may have been dropped or the router settings may have changed Changes to the router could be a result of several events such as a power outage When this occurs connect to the Range Extender and access the setup menu using the web address http setup ampedwireless com Run the Setup Wizard to reconnect the Range Extender to your network The Range Extender may be too far from your home router and not maintaining a signal strength of above 70 Check the signal strength between the router and the Range Extender through the web menu left side More Settings gt Management gt Device Status The Signal Strength readout will be under the Home Wireless Network Settings section This Signal Strength must be above 70 If it is below move the Range Extender closer to your router or reposition the Range Extender Check that the antennas are connected securely to the antenna connectors Rescan for another network by accessing http setup ampedwireless comto connect to and repeat or you may try to fix the issues with your Home Network and your home wireless router Check to see that your home wireless router settings have not changed Any changes to the SSID security or channel number from the original settings will disconnect the Range Extender s connection to the home network To solve this simply run the Setup Wizard again from the web menu and reconfigure your Home Network connection You can also set a
3. and check the Advanced Settings Make sure the output power is at 100 b Your Range Extender may be installed in a poor location Avoid setting up your Range Extender in areas with high interference such as near fridges microwaves metallic objects and low surfaces Install the Range Extender in a higher location if possible USER S GUIDE RE1900A C Check the connections of the Antennas to the Range Extender Tighten them if necessary Adjust the Antennas of the Range Extender in different angles The wireless channel that your network is using may be congested Change the channel for your router s 2 4GHz network or 5 0GHz network The Range Extender should automatically reconnect to your networks new settings however if it does not simply reconfigure the Range Extender to your network The network adapter that you are using may have poor range older technology with slower speeds or may need a driver update Your computer may be using an older Wi Fi adapter with lower speed limits and range capabilities 802 11b g n To achieve 802 11ac Wi Fi speeds for your extended network it is necessary to extend an 802 11ac Wi Fi router Check that your home router is an 802 11ac router Extending a router with slower Wi Fi speeds such as 802 11b g n will result in slower Wi Fi speeds for your extended network USER S GUIDE RE1900A Troubleshooting Web Menu Feature Issues My Wireless Access Schedule is being erratic and not worki
4. schedule This feature is often used for restricting Note When Wi Fi is disabled wired users will no longer have access to the Internet access to all users such as children employees El Enable Access Schedule 5 0GHz guests during specific times of the day for parental ee on tos i a Sunday 00 hour 00 min hour 00 min control or security reasons Sady oo hou 00 in Ron 00 Vie Sunday 00 hour 00 min hour 00 min Sunday 00 gt hour 00 min hour 00 min a Sunday 00 hour 00 min 00 hour 00 min a Enable Access Schedule Sunday 00 gt hour 00 min hour 00 min z ne Sunday 00 gt hour 00 min hour 00 gt min Select which days you wish for your Wi Fi to Sunday 00 hour 00 min z hour 00 min Sunday 00 hour 00 min hour 00 min be available Sunday 00 hour 00 min hour 00 min c Select the time frame during that day that you wish for Wi Fi to be available d Apply Changes Enabling Access Schedule will also disable internet access for wired connections on specified days Note Make sure you have already configured your System Clock in order for your schedule to work correctly Time Zone Settings can be adj
5. 4GHz Wi Fi Settings Wi Fi Protected Setup WPS 2 4GHz WPS is a Wi Fi feature created to make Wi Fi setup Enable Wi Fi Protected Setup Option A If your wireless user has a Wi Fi Protected Setup button click or press the simple and easy Some wireless routers and adapters WPS PBC Push Button Configuration button here support this feature with varying names i e one touch setup or WPS Option B If your wireless user asks for the Smart Repeater s PIN number use this number on the user s device 53766960 You may enable WPS setup here by selecting the type Option C If your wireless user has a Wi Fi Protected Setup PIN number enter that number here of WPS setup you wish to use The Range Extender and then click _ Start PIN supports all types of WPS setup Option A Push button You may push the WPS button on the web menu or use the physical button on the back of the Range Extender Option B PIN Some wireless devices use a PIN number to access wireless network If your wireless device requests for a PIN number then use the PIN code located here Option C Enter PIN Some wireless devices require that you use a PIN number to add them to the wireless network If your wireless device has a PIN number then locate the number and enter in the field then press Start Pin USER S GUIDE RE1900A 2 4GHz Wi Fi Settings User Access 2 4GHz User Access allows you to deny access or allow access to I
6. User Access Control 2 4GHz Allow or deny wireless access to specific users by entering the MAC address of the device below The specific users connecting to the network Each networking D 5 aa MAC address of a networking device is a 12 digit hex number normally found on a label on the bottom of device has a unique address called a MAC address a 12 digit RARE ER VCARD hex numbe r i Wireless Access Control Mode Allow Listed MAC Address Comment By inputting the MAC address into the field you can define whether that device is allowed into your network or not allowed A MAC Address may sometimes be referred to as a Physical Address Most networking devices have their MAC Address located on a label on the actual device For Windows computers with internal networking adapters the MAC Address can be found by viewing the Network Connection Details of the network adapter The MAC Address will be listed as the Physical Address Be sure to enter the MAC Address without any symbols For example a MAC Address of 78 DD 78 AA 78 BB would be entered as 78DD78AA78BB USERS GUIDE RE1900A 2 4GHz Wi Fi Settings Wireless Coverage Controls 2 4GHz Adjust the output power of the Range Extender to control the coverage distance of your 2 4GHz Extended Wireless Network For a smaller coverage area you can select a lower output power For the maximum wireless coverage select the 100 selection Note that if you selec
7. hide your SSID from public view Users will need to manually enter the SSID into their wireless software interface to connect Associated Clients View all computers and network devices that are connected to your Guest Network wirelessly To set security settings for the Guest Network go to 2 4GHz Wi Fi Settings gt Security USER S GUIDE RE1900A 2 4GHz Wi Fi Settings Security 2 4GHz Wireless security allows you to change the type of wireless Select Wireless Network security settings for your 2 4GHz Extended Network Home Extended Amped TianEX 24 APPLY Network or Guest Networks Encryption WEP 802 1x Authentication Note If you adjust the security of your Home Network and it Authentication Open System Shared Key Auto is incorrect the Range Extender will no longer have a Key Lengt 64 bit Fe Key Format Hex 10 characters successful connection to your Home Network Enonpton key me Using the drop down menu you can select which network you wish to configure and may adjust the security settings below If you are using the Guest Network feature you will be able to adjust the security settings for those additional network SSIDs here as well For more information on the differences between the types of Wi Fi security available please visit the Learning Center on the Amped Wireless website www ampedwireless com USER S GUIDE RE1900A 2
8. information without prior notice All information provided is provided AS IS with all faults without warranty of any kind Either expressed or implied Amped Wireless and its suppliers disclaim all warranties expressed or implied including without limitation Amped Wireless and its suppliers shall not be liable for any indirect special consequential or incidental damages including without limitation lost profits or revenues cost of replacement goods loss or USER S GUIDE RE1900A damage to data arising out of the use or inability to use any Amped Wireless product damages resulting from use of or reliance on information present even with prior notice to Amped Wireless All non Amped Wireless trademarks logos brands and products are trademarks or registered trademarks of their respective owners Amped Wireless does not claim any relation Mention of non Amped Wireless products and brands are for information purposes only and does not constitute an endorsement or affiliation Product wireless range specifications are based on performance test results Actual performance may vary due to differences in operating environments building materials and wireless obstructions Performance may increase or decrease over the stated specification Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different Maximum wireless signal rates are derived from IEEE 802 11 standard specificat
9. other proprietary notices in the same form and manner as on the original Except as specified above nothing contained herein shall be construed as conferring by implication estoppel or otherwise any license or right under any patent trademark or copyright of Amped Wireless or any third party All contents of this product including Software are protected by copyright except as permitted herein No portion of the information may be reproduced without prior written permission from Amped Wireless The USER S GUIDE RE1900A distribution modification publication and transmission of any content of this product for public or commercial purposes is strictly prohibited The Amped Wireless logo requires permission for use For use of the Amped Wireless logo please email legal ampedwireless com Use of Amped Wireless trademarks requires the use of the proper trademark symbol in all usage cases The guidelines for trademark usage apply to all Amped Wireless customers employees vendors consultants licensees and any other third party Disclaimers Amped Wireless makes all attempts in providing accurate information on all media However Amped Wireless makes no warranty as to the accuracy of the information including representations and warranties about the accuracy of product specifications marketing material product availability new product launch dates and all other content herein Amped Wireless reserves the right to update and change
10. 00A Connection Check DO NOT LEAVE OR REFRESH THIS PAGE I Connection Check Allow the countdown to complete and the Wizard will The wizard is applying your settings and connecting to the Home Network automatically redirect you to the next step The connection check will complete in 30 seconds Do NOT close this page The Range Extender will reboot during this time and you may be logged off the current Wi Fi network This is normal Do NOT adjust any settings and wait for the countdown You will be redirect to the final step when the countdown completes Ifyou are not automatically redirected click Redirect The Redirect link will become available after the countdown has completed USER S GUIDE RE1900A Connect to the new Extended Network During the countdown process the Range Extender will reboot and disconnect the Wi Fi connection At this point you will need to reconnect your PC or tablet to the new Extended Network Follow the instructions on the screen to connect to the Extended Network Once you have connected click the check box to confirm The Next button will appear allowing you to complete the setup process If there are problems with your configuration the Wizard will inform you to rescan for a network to extend If there are no problems you will see the Setup Summary on the following page I Connect to your Extended Network Go to your Wi Fi connection manager and connect to o
11. A beacon is a packet broadcast by the Range Extender to sync the wireless network USER S GUIDE RE1900A Preamble Type Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming wireless users IAPP Inter Access Point Protocol STBC Space Time Block Coding improves reception by coding the data stream in blocks USER S GUIDE RE1900A 2 4GHz WI FI SETTINGS 2 4GHz Wi Fi Settings Home Network Settings 2 4GHz The Home Network Settings 2 4GHz page allows you to adjust settings for your 2 4GHz Home Network connection These settings BB Home Network Settings 2 4GHz Manually configure the settings for your Home Network connection are for adjusting the Range Extender s Home Network connection after you have already gone through the Setup Wizard and wish to 1 en adjust your current configurations o Home Wireless Connection 2 4GHz Network Home Network SSID 2 4GHz Manually enter the Identification ge mb TIE Must be same as yo name of the existing 2 4GHz Home Network you wish to connect to Channel Number Enter the channel number of the Home Network If the channel number does not match a connection will not be established Channel Width Wi Fi operates in two separate channel widths 20Hz and 40Hz 20Hz allows operation on channels 1 11 while 40Hz is 5 11 40Hz allows for faster speeds Select the channel width you wish to use for yo
12. C307 Chino Hills CA 91709 Email legal ampedwireless com wireless tech support 888 573 8820 e mail techsupport ampedwireless com web www ampedwireless com Amped Wireless A Division of Newo Corporation Copyright 2015 Amped Wireless Newo Corporation All rights reserved Amped Wireless Newo Corporation and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation
13. EMS ACCESSING THE WEB MENU a Disconnect your PC from all Wi Fi networks b Attach an Ethernet cable between the PC and the Range Extender c Open your web browser and go to hitp setup ampedwireless com again USER S GUIDE RE1900A Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender Click SCAN to find an available network to extend The diagram on this page displays the terms used to describe 1 The network you are trying to extend Home Network 2 The network that is rebroadcasted and extended Extended Network Study this diagram carefully as the terms used in the following instructions will refer to these names I Welcome to the Dashboard EE on y i W Range Extender Click Scan to find a Wi Fi network to extend System Status Connection to Home Network 5 0GHz Status Not Connected 2 4GHz Status Not Connected 5 0GHz Wireless SSID Not Available 2 4GHz Wireless SSID Not Available 5 0GHz Security Key 2 4GHz Security Key 5 0GHz Signal Strength 2 4GHz Signal Strength 5 0GHz Gateway IP 2 4GHz Gateway IP Extended Network Details 5 0GHz Wireless SSID 5 0GHz Security Key 2 4GHz Wireless SSID 2 4GHz Security Key Channel Channel IP Address IP Address DHCP Mode DHCP Mode USER S GUIDE RE1900A Scan for a Wireless Network The Scan result will list all available 2 4GHz and 5 0GHz wireless IB Selecta Network to E
14. IP settings will be assigned by your Home Network When not connected the High Power Range Extender will use its own default network IP settings These IPs are assigned to the 2 4 and 5 0GHz networks individually USERS GUIDE RE1900A Management Network Statistics These statistics show the data activity for each network connection Connection to Home Network This statistics shows the data activity for all upload and download data between the Home Network and the Range Extender Extended Wireless Network These statistics shows all data activity for all users connected wirelessly to the Range Extender Extended Wired Network The Wired Connection statistics shows all data activity for all users physically connected to the wired ports on the Range Extender I Network Statistics M 5 0GHz Wireless Network Connection to 5 0GHz Home Network 5 0GHz Extended Wireless Network I 2 4GHz Wireless Network Connection to 2 4GHz Home Network 2 4GHz Extended Wireless Network Extended Wired Network Sent Packets Received Packets Sent Packets Received Packets Sent Packets Received Packets Sent Packots Received Packets Sent Packets Received Packets 122682 101985 90112 3132012 68542 538847 68816 738418 198198 917389 USERS GUIDE RE1900A Management System Clock Maintain the internal clock for the Range Extender by syncing with your computer s time Your s
15. Static DHCP DHCP The Range Extender includes a feature to help Auto Load Menu Auto DNS manage the IP addresses within your Extended Domain Name 802 1d Spanning Type Disabled x When connected to a Home Network the Range Clone MAC Address 000000000000 network and with your Home Network automatically Extender will obtain an IP address from your Home Network s router and act as a DHCP Client However when there is no connection available the Range Extender will act as a DHCP Server You may also manually control the IP settings of the Range Extender by choosing Client Server or Disabled from the DHCP drop down menu This is only for advanced users USER S GUIDE RE1900A DHCP Client Range The range of IP addresses the Range Extender s DHCP server will assign to users and devices connecting to the Range Extender Static DHCP You may set a static IP address within your DHCP network The Range Extender will track the device via its MAC address and assign it a pre defined IP address each time the device logs into the network Obtain IP settings from the Home router or manually enter your IP settings Auto Load Menu Auto DNS When the Range Extender loses connection to your Home Network it will automatically redirect your web browser to the web menu To turn this feature off you can disable Auto DNS Note Disabling Auto DNS will require that you access the web menu using the IP address of this device It
16. TS data packets Lower values reduce throughput but allow the I Advanced Settings 2 4GHz Advanced wireless settings are for technically advanced users It is recommended that these settings not be changed unless it is understood what the effects will be on your local wireless network Fragment Threshold RTS Thresold Beacon Interval Preamble Type IAPP Protection Aggregation Short GI WLAN Partition STEC 20 40MHz Coexist 2346 256 2346 2347 0 2347 100 20 1024 ms Long Preamble Short Preamble Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled system to recover quicker from interference collisions Higher values provide the fastest throughput Beacon Interval Indicates the frequency interval of the beacon A beacon is a packet broadcast by the Range Extender to sync the wireless network USER S GUIDE RE1900A Preamble Type Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming wireless users IAPP Inter Access Point Protocol STBC Space Time Block Coding improves reception by coding the data stream in blocks USER S GUIDE RE1900A BOOSTBAND TECHNOLOGY BoostBand Technology is a feature that increases E BOOSTBAND TECHNOLOGY the overall speed and performance of the Range BoostBand Technology increases the overa
17. UIDE RE1900A DEFAULT SETTINGS The default settings for your Range Extender are listed here If for some reason you need to return your Range Extender back to default settings hold down the Reset button on the back panel for 10 seconds The Range Extender will reset back to factory settings as listed below IP Address 192 168 1 240 Web Menu Access http setup ampedwireless com 2 4GHz Extended Network SSID Amped_TitanEX_2 4 5 0GHz Extended Network SSID Amped_TitanEX_5 0 USER S GUIDE RE1900A TROUBLESHOOTING amp SUPPORT INFORMATION We are here to help If you have any issues with your Range Extender please contact us To contact Amped Wireless Elite Support use one of the following methods Phone 888 573 8820 Email techsupport ampedwireless com Web www ampedwireless com support USER S GUIDE RE1900A Troubleshooting The tips in this guide are listed in order of relevance Try solution a before trying solution b etc Troubleshooting Web Menu Access Issues entered http setup ampedwireless com and it failed to open the Web Menu a Make sure your computer is connected to the Range Extender s Wi Fi network Amped_TitanEX_2 4 or Amped_TitanEX_5 0 b Try to use a different web browser We recommend the Google Chrome web browser c Try to open your web browser to the default IP address by putting this number into your web browser instead 192 168 1 240 Power off unplug from the power outlet the Range Ex
18. ainst acts of God vandalism theft normal wear and tear obsolescence and environmental damages such as but not limited to weather and electrical disturbances The Amped Wireless Limited Warranty is the sole warranty for this product There are no other warranties expressed or except required by law implied including the implied warranty or condition of quality performance merchantability or fitness for any particular purpose How to Claim Warranty In the event that you have a problem with this product please go to www ampedwireless com support to find help on solving your problem In the event that you cannot and need to file a warranty claim please call Amped Wireless Elite Support or visit http www ampedwireless com support center html rma to obtain a Support Ticket Number obtained from Technical Support Reps fill out a Return Authorization RMA form and obtain a Return Authorization RMA number A dated proof of original purchase and the RMA number is required to process warranty claims You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole USER S GUIDE RE1900A discretion of Amped Wireless and determined based on the details of each RMA case Customers outside of the United States of America are responsible for all shipping and handling costs including custom d
19. amped wi reless gt gt RE1900A TITAN EX HIGHPOWER AC1900 WI FT RANGE EXTENDER USERS GUIDE RE1900A CONTENTS INTRODUCTION GETTING STARTED Package Contents LED Indicators Back Panel Description SETUP GUIDE Find a Setup Location Attach the Antennas amp Connect to the Range Extender OH AWWH Welcome to the Dashboard wold Scan for a Wireless Network 12 Connecting to a Secure Network si 13 Extended Network Settings SSID amp Security 14 Connect to the new Extended Network 16 Setup Summary PES 5 0GHz WI FI SETTINGS 20 Home Network Settings 5 0GHz 20 Extended Network Settings 5 0GHz 21 Security SOG PID cc sasicciczsuveseouscavonsonecavcnncunvxsvnnvnnvnnvnnvnnvnnvnnvnsenvunnenees 23 Wi Fi Protected Setup WPS 5 0GHz 24 User Access 5 0GHz 25 Wireless Coverage Controls 5 OGHZ sssscescessessetsesessesseeseees 26 Access Schedule 5 0GHz 27 Advanced Settings 5 0GHz 28 2 4GHz WI FI SETTINGS 30 Home Network Settings 2 4GHz 30 Extended Network Settings 2 4GHz Security 2 4GHz Wi Fi Protected Setup WPS 2 4GHZ cscssceseseeseeteeteeteeteeteeaeeaes 34 User Access 2 4GHz Wireless Coverage Controls 2 4GHz Access Schedule 2 4GHZ cccscccscccsscesscesscsssesssesssesssesscens
20. atement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter USER S GUIDE RE1900A Industry Canada Statement This Class B digital apparatus complies with RSS 210 and ICES 003 of the Industry Canada Rules Operation of this device is subject to the following two 2 conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body The transmitter must not be co located or operating in conjunction with any other antenna or transmitter USER S GUIDE RE1900A D claration d Industrie Canada Cet appareil num rique de classe B est conforme aux r glementations RSS 210 et ICES 003 d Industrie Canada Le fonctionnement de cet appareil est sujet aux deux conditions suivantes 1 Cet appareil ne peut pas causer de brou
21. ations Home Network SSID 5 0GHz Manually enter the Identification name of the existing 5 0GHz Home Network you wish to connect to Channel Number Enter the channel number of the Home Network If the channel number does not match a connection will not be established Channel Width Wi Fi operates in two separate channel widths 20Hz and 40Hz 40Hz allows for faster speeds Each Channel Width will have a different selection of wireless channels to choose from Select the channel width you wish to use for your network This setting must match that of your Home Network for a successful connection USER S GUIDE RE1900A 5 0GHz Wi Fi Settings Extended Network Settings 5 0GHz The Extended Network Settings page allows you to adjust settings for your Extended Network ue Band 5 0GHz A N Broadcast SSID Enable Disable SSID of Extended Network The name used to identify your Data Rate Auto m D SSID of Extended Network Amped_TitanEX_5 0 Extended Network This is the name that appears when a ne die user scans for available Wi Fi networks En ae Associated Clients Show Active Clients Band Allows you to setup access under a specific combination of Wi Fi speed standards Broadcast SSID Selecting Disable Broadcast SSID will hide the visibility of the Range Extender s SSID Users must manually enter the SSID to connect USER S GUIDE RE1900A Guest Networks 5 0GHz Click
22. ay 00 gt hour 00 min hour 00 min a Sunday 00 hour 00 min 00 hour 00 min a Enable Access Schedule Sunday 00 hour 00 min hour 00 gt min z ne Sunday 00 gt hour 00 min hour 00 gt min Select which days you wish for your Wi Fi to Sunday 00 hour 00 min hour 00 min Sunday 00 hour 00 min hour 00 min be available Sunday 00 hour 00 min hour 00 min c Select the time frame during that day that you wish for Wi Fi to be available d Apply Changes Enabling Access Schedule will also disable internet access for wired connections on specified days Note Make sure you have already configured your System Clock in order for your schedule to work correctly Time Zone Settings can be adjusted from the web menu under Management gt Time Zone Settings USERS GUIDE RE1900A 2 4GHz Wi Fi Settings Advanced Settings 2 4GHz Advanced Wireless Settings should only be adjusted by technically advanced users It is not recommended that novice users adjust these settings to avoid degrading wireless performance Here are a few definitions on some settings Fragment Threshold The Default and Recommended setting is at 2346 meaning the High Power Range Extender will never fragment any frames that it sends to wireless users RTS Threshold Adjusts the size of R
23. check that your Home Network is showing a signal of 70 or greater If not move the Range Extender closer to your Home Network router and try again If you are connecting to a dual band router ensure that both the 2 4GHz and 5 0GHz networks show a signal strength of 70 or greater c Check that your Home Network router s DHCP server is enabled d Try changing the channel of the Home Network router to a higher channel number and run the Setup Wizard again e Check the internet connection on your Home Network wireless router Connect directly to your router and attempt to access the web If this fails the problem is with your internet connection Contact your broadband provider to fix this issue first before configuring the Range Extender f Try to reboot unplug the power from the Range Extender and plug it back in the Range Extender and check to see if the connection is established some networks may be very slow and take longer than the allotted time for the Range Extender to successfully connect USER S GUIDE RE1900A 5 0GHz WI FI SETTINGS 5 0GHz Wi Fi Settings Home Network Settings 5 0GHz The Home Network Settings 5 0GHz page allows you to adjust settings for your 5 0GHz Home Network connection These settings are for sm tsb ts rons comen I Home Network Settings 6 0GHz adjusting the Range Extender s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configur
24. ction Details of the network adapter The MAC Address will be listed as the Physical Address Be sure to enter the MAC Address without any symbols For example a MAC Address of 78 DD 78 AA 78 BB would be entered as 78DD78AA78BB USERS GUIDE RE1900A 5 0GHz Wi Fi Settings Wireless Coverage Controls 5 0GHz Adjust the output power of the Range Extender to control the coverage distance of your 5 0GHz Extended Wireless Network For a smaller coverage area you can select a lower output power For the maximum wireless coverage select the 100 selection Note that if you select a lower output power your connection to your 5 0GHz Home Network will also decrease in range It is recommended that you test your signal strength after each adjustment i Wireless Coverage Controls 5 0GHz Adjust the output power and range of your Extended Wireless Network For a smaller coverage area choose a lower output power percentage For a larger coverage area select a higher output power percentage Wireless Output Power 100 70 50 35 USER S GUIDE RE1900A 5 0GHz Wi Fi Settings Access Schedule 5 0GHz Access Schedules will enable or disable your 5 0GHz g k E Access Schedule 5 0GHz wireless access at a set time based on your predefined Define a schedule for when Wi Fi is enabled or disabled on the High Power Repeater Please be sure that your time zone settings have been configured before using this feature
25. d The Range Extender needs to obtain an IP from your Home Network router USER S GUIDE RE1900A cannot find my Home Network when scanning for wireless networks in the Setup Wizard a The Range Extender may be out of range Move the Range Extender closer towards the wireless router and try the Setup Wizard again from the Web Menu It is recommended that your Home Network shows a signal strength of 70 or greater in the Setup Wizard SCAN results b Goto the Wireless Settings tab in the web menu and access the Wireless Coverage Controls for your specific wireless network 2 4GHz or 5GHz Make sure the setting is at 100 and try again c Make sure that your Home Network s wireless SSID is broadcasting and not hidden If your Home Network SSID is hidden you will need to manually setup the Range Extender through the Wireless Settings gt Home Network Settings menu My Range Extender was working fine previously but now can no longer access the Internet through the Range Extender Or had a POWER OUTAGE and now the Range Extender no longer works The Range Extender should automatically heal itself and reconnect to your wireless network However in the event that it does not and you are not able to access the Internet or your home network please try the following options a Reboot the Range Extender wait 3 minutes for the Range Extender to reconnect to your network and try to access the Internet USER S GUIDE RE1900A b
26. d through the following Home Network connection for web access Extended Network Wired Port Routing 6 0GHz Home Network Choose a selection from the menu to see the corresponding diagram j cum QL i If you have configured the Range Extender to connect to a single band Home Network or if a connection is dropped form a dual band Home Network connection the Range Extender will automatically default this setting to the Home Network connection that is active For example if the Range Extender is connected to a 2 4GHz Home Network only it will automatically route all wired connects through the 2 4GHz Home Network connection USER S GUIDE RE1900A MANAGEMENT FEATURES The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock Passwords and Firmware Upgrades among other administrative functions USER S GUIDE RE1900A Management Device Status The System Status provides you with a snapshot of your Range Extender s current connections and settings System Information This section provides you with information on the M oG Home Network waresess serengs version and build time of your firmware This is used to help our support department determine what firmware version your device is running E 500H Extended Nemors Wireless Serngs The Current Date Time will display the current clock settings of the Range ten Extende
27. d to the wired ports of the Range Extender do not have Internet access a The Wired Port Routing on the Range Extender may not be defined correctly While connected to the Range Extender open your web browser and access http setup ampedwireless com From the web menu go to More Settings gt Network Settings gt Wired Port Configuration Check that the wired port is routed through an active Home Network connection If the Range Extender is connected to a 2 4GHz network only adjust the routing so that all wired ports traffic routes through the 2 4GHz Home Network USER S GUIDE RE1900A Troubleshooting Wireless Issues am only getting 3 or 4 wireless signal bars on my wireless computer and am within 10 feet of the Range Extender a Step back at least 10 feet from the Range Extender and check your signal again The Range Extender emits high power long range Wi Fi signals that may confuse your wireless adapter signal reading at close range The speed and signal are at 100 however your readout may not be displaying the data correctly b Check that the antennas are connected securely to the antenna connectors c The wireless channel that your network is running on may be congested Change the wireless channel on your home Router and reconnect the Range Extender The range from the Range Extender seems low or the speed is slow a Check to see that your wireless output settings are at 100 Go to the Web Menu Wireless Settings
28. dule for consumer disputes and Amped Wireless will pay all remaining arbitration fees If you believe you cannot afford the AAA s fee you may apply to the AAA for a waiver USER S GUIDE RE1900A As an exception to this arbitration agreement Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court s jurisdiction as long as you proceed only on an individual basis We would hope that our customer service agents could resolve any disputes you have with us without resorting to arbitration Before initiating any arbitration proceeding you agree to first discuss the matter informally with Amped Wireless for at least 30 days To do that please send your full name and contact information your concern and your proposed solution by mail to us at 13089 Peyton Dr C307 Chino Hills CA 91709 Attn Legal Department This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of California exclusive of conflict or choice of law rules The parties acknowledge that this Agreement evidences a transaction involving interstate commerce Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act 9 U S C Secs 1 16 Mailing Address Only Amped Wireless 13089 Peyton Dr
29. ered on The LED will remain on Blinks when Wi Fi Protected Setup WPS is activated and the Router awaits a connection 5 0GHz Wireless Activity Blinks rapidly when wireless data traffic is transmitted or received over the 5GHz wireless network 2 4GHz Wireless Activity Blinks rapidly when wireless data traffic is transmitted or received over the 2 4GHz wireless network Signal Strength LED Indicates when the Range Extender is connected to a Home Network and the signal strength quality of that connection USB Connection Indicates when a USB storage device is connected to either of the USB ports USER S GUIDE RE1900A Gigabit Wired Ports 1 5 Indicates when a networking device is connected to a wired port on the back of the Range Extender The LED will blink rapidly when wired data traffic is transmitted or received The green LED displays when a there is an active gigabit connection USER S GUIDE RE1900A Back Panel Description From Left to Right Antenna Connectors RJ SMA antenna connectors Attach the included high gain antennas to these connectors Power On Off Push to turn the Range Extender on or off Power Power adapter port Output 12V 2 5A Input 100 240v USB Port Attach USB storage devices such as USB flash drives and external hard drives for file sharing A USB 3 0 port is located on the right side panel of the Router for faster connections Wired Devices Gigabit RJ 45 ports for connecting t
30. ful connection to your Home Network Encryption WEP 802 tx Authentication E Authentication Open System Shared Key Auto Using the drop down menu you can select which network m a you wish to configure and may adjust the security settings Kerr He 00 chase Ts Encryption Key mem below If you are using the Guest Network feature you will be able to adjust the security settings for those additional network SSIDs here as well For more information on the differences between the types of Wi Fi security available please visit the Learning Center on the Amped Wireless website www ampedwireless com USER S GUIDE RE1900A 5 0GHz Wi Fi Settings Wi Fi Protected Setup WPS 5 0GHz WPS is a Wi Fi feature created to make Wi Fi setup Enable Wi Fi Protected Setup simple and easy Some wireless routers and adapters Clic A yi sive ws ins Was Pencil Est bu Ge pt WPS PBC Push Button Configuration button here support this feature with varying names i e one touch setup or WPS Option B If your wireless user asks for the Smart Repeater s PIN number use this number on the user s device 53766960 You may enable WPS setup here by selecting the type Option C If your wireless user has a Wi Fi Protected Setup PIN number enter that number here of WPS setup you wish to use The Range Extender J and then cfick HEE supports all types of WPS setup Option A Push but
31. ies of any kind In particular Amped Wireless does not guarantee that the Software will be error free or that the Software will be free from system threats or attacks from viruses Amped Wireless does not warrant that the Software will meet your expectations or that the software will be suitable for your particular situation Amped Wireless warrants that any media such as an included CD on which the Software is provided to be free from defects If you have an eligible warranty claim for defective media Amped Wireless will replace the Software media USER S GUIDE RE1900A IT IS YOUR RESPONSIBILITY TO BACK UP YOUR SYSTEM INCLUDING WITHOUT LIMITATION ANY DATA THAT YOU MAY USE OR POSSESS IN CONNECTION WITH THE PRODUCT ANY MATERIAL INFORMATION OR DATA DOWNLOADED OR OTHERWISE OBTAINED IS ACCESSED AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR PRODUCT OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL INFORMATION OR DATA AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER S COMPUTER SYSTEM OR DATA All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners suppliers All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property law
32. illage pr judiciable 2 Cet appareil doit accepter toute interf rence re ue y compris les interf rences pouvant provoquer un dysfonctionnement D claration d exposition la radiation Cet quipement respecte les limites d exposition aux rayonnements IC d finies pour un environnement non contr l Cet quipement doit tre install et mis en marche une distance minimale de 20 cm qui s pare l l ment rayonnant de votre corps L metteur ne doit ni tre utilis avec une autre antenne ou un autre metteur ni se trouver leur proximit USER S GUIDE RE1900A LEGAL NOTICES amp DISCLAIMERS Copyright Information and Trademark Usage Guidelines 2015 Amped Wireless Newo Corporation All rights reserved Amped Wireless Newo Corporation and the Amped Wireless logo are registered trademarks or trademarks of Newo Corporation All non Amped Wireless trademarks logos brands and products are trademarks or registered trademarks of their respective owners Amped Wireless does not claim any relation Mention of non Amped Wireless products and brands are for information purposes only and does not constitute an endorsement or affiliation Amped Wireless authorizes you to copy materials published by Amped Wireless solely for non commercial use within your organization in support of Amped Wireless products No other use of this information is authorized Any copy of these materials which you make shall retain all copyright and
33. ions Actual data throughput may vary as a result of network conditions and environmental factors Wi Fi Range Extenders may not work with non standard Wi Fi routers or routers with altered firmware or proprietary firmware such as those from third party sources or some Internet service providers May not work with routers that do not comply with IEEE or Wi Fi standards USER S GUIDE RE1900A Software Licenses Disclaimers This product contains Software including firmware licensed to you the purchaser by Amped Wireless This also includes Software downloaded from an authorized website such as www ampedwireless com or from an authorized application market such as Google Play or Apple s App Store This license allows you to operate the Software in the manner described in the user s manual for the purchased product You can make as many copies of the Software as needed for your personal use Modifying of or tampering of the Software including but not limited to any Open Source Software is solely at your own risk Amped Wireless is not responsible for any such modification or tampering Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless You may not lease sublicense resell redistribute or otherwise transfer the Software without written consent from Amped Wireless The Software is provided to you as is with all faults and without warrant
34. is recommended that you note your IP address before changing this mode If you are no longer able to access the web menu you will need to perform a hardware reset Domain Name The Domain Name allows you to change the URL which is used to access the Setup Menu for the Range Extender For example entering http setup ampedwireless com into your web browser while connected to the Range Extender will guide you to the Web menu for the Range Extender By changing the Domain Name you will change the URL entered to access the Web menu If you forget the Domain Name you entered and can no longer access the Web menu then you will need to reset your Range Extender to default settings by holding down the reset button on the back panel for 5 10 seconds USER S GUIDE RE1900A Network Settings Wired Port Routing If the Range Extender is connected to a dual band router the Range Extender will automatically route the traffic from the device connected to the Range Extender s wired port through the 5 0GHz Home Network to access the web with the fastest speeds If you choose you may adjust this setting so that all wired traffic is routed through the 2 4GHz Home Network connection instead If the Range Extender is only connected to a single Home Network it will automatically route all wired traffic through the Home Network connection that is active J Extended Network Wired Port Routing The wired ports on the Range Extender will be route
35. ite Support Concierges b Click Choose File and locate the file c Click Upload to begin upgrading Note Firmware files normally have a bin file extension USER S GUIDE RE1900A Management Save Reload Settings Saving your current settings allows you to back up your J SavelReload Settings current settings which may be reloaded at a later time Save your current Range Extender configurations to a file or reload previously saved configurations If needed you may also reset your Range Extender to factory default settings This feature may be useful for testing new features and Save Settings to File save settings without having to worry about returning to a Load Settings fom File Choose Fle No fie chosen unis stable platform Reset Settings to Default Reset To save current settings To load previously saved settings a Click Save a Click Browse b Select a file name and location b Locate the previously saved settings file c Click Upload to restore the settings to the saved file You may also reset the Range Extender s settings to factory settings by pressing Reset By resetting the Range Extender you will lose all previous configurations and will need to run the Setup Wizard again to reconnect to a Home Network USERS GUIDE RE1900A Management Password Settings By default the Range Extender does not require a password to log on to the web menu If you wish to enable a password to p
36. l Warranty Period or thirty 30 days whichever is longer Amped Wireless reserves the right to discontinue any of its products without notice and disclaims any limited warranty to repair or replace any such discontinued product Amped Wireless reserves the right to revise or make changes to this product its documentation packaging specifications hardware and software without notice If any portion of the Amped Wireless Limited Warranty is found to be unenforceable its remaining provisions shall remain in effect All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser USERS GUIDE RE1900A Limitations IN NO EVENT SHALL AMPED WIRELESS NEWO CORPORATION S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE ACCESSORIES OR ITS DOCUMENTATION The Amped Wireless Limited Warranty does not apply if a the product assembly has been opened or damaged b the product or its software or firmware has been altered or modified c the product has not been used and installed in accordance to Amped Wireless instructions d the product has been subjected to misuse or negligence Amped Wireless does not guarantee the continued availability of a third party s service for which this product s use or operation may require The Amped Wireless Limited Warranty does not protect ag
37. l reset the settings of the Range Extender to default settings I Upgrade Firmware The Range Extender uses software Firmware to operate In the event that a new Firmware file is available you may update it here During the upgrade process DO NOT power off the device to avoid damage to the Range Extender Current Firmware Version 3 4 6 4 Build Time Wed Aug 13 16 30 35 CST 2014 Important Before upgrading firmware always save your current settings from the Save Reload Settings page Check for New Firmware Updates Internet connection required CHECK NOW Or Manually Upgrade Firmware from a File Check the Support Webpage to see if there are any updates available for this product Select File Choose File No file chosen Upload Reset Manual Firmware Upgrade In the case that the Range Extender does not have access to the Internet you can manually upgrade the firmware by downloading the firmware file from the Amped Wireless Elite Support website The firmware update is downloaded as a zip file and you will need to have an unzipping program to open the file Inside the file will be a text document with details on the current firmware release and instructions on how to upgrade the firmware USER S GUIDE RE1900A To manually upgrade your firmware a Download the file from www ampedwireless com support and remember the location where you saved it Firmware files may also be provided by Amped Wireless El
38. ll speed and performance of the Range Extender by streamlining dual band network traffic through a single Wi Fi frequency band between the Router and Extender by streamlining dual band network traffic the Range Extender th rough a single Wi Fi frequency band between the BoostBand Technology can only be enabled when the Range Extender is connected to a dual band connection Router and Range Extender Doing so optimizes Se ee ee network traffic through the fastest available frequency band a BoostBand Technology can only be enabled when BOOSTBAND the Range Extender is connected to a dual band ror connection By default BoostBand Technology will use the faster 5GHz band If the 5GHz band is not available or becomes too weak BoostBand Technology will automatically switch over to the 2 4GHz band internet Router Range Extender While BoostBand Technology is enabled Wi Fi devices will still be able to connect to the Range Extender using 2 4GHz and 5 0GHz connections USER S GUIDE RE1900A NETWORK SETTINGS Network Settings IP Settings IP Address The IP address of the Range Extender Subnet Mask The subnet of the Range Extender IP Address 192 168 1 240 Subnet Mask 255 255 255 0 Default Gateway 0 0 0 0 Default Gateway The access point to another DHCP Auto X network normally the Range Extender or your router DHCP Client Range 192 168 1100 _ 192 168 1 200 Show Ciient Static DHCP Set
39. may not be joined with any other claims and there shall be no authority for any dispute to be arbitrated on a class action basis or brought by a purported class representative USER S GUIDE RE1900A It is important that you understand that the arbitrator s decision will be binding and may be entered as a judgment in any court of competent jurisdiction If the arbitrator rules against Amped Wireless in addition to accepting whatever responsibility is ordered by the arbitrator we will reimburse your reasonable attorneys fees and costs It s important to us that we address any issues you might have promptly To help us do that you agree to begin any arbitration within one year after your claim arose otherwise your claim is waived Unless you and Amped Wireless agree otherwise any arbitration hearings will take place in the county where you reside If your claim is for 10 000 or less you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator through a telephonic hearing or by an in person hearing as established by the AAA Rules If your claim exceeds 10 000 the right to a hearing will be determined by the AAA Rules If your claim against Amped Wireless is for less than 10 000 Amped Wireless will pay all arbitration fees If your claim against Amped Wireless is for 10 000 or more you are responsible for paying your own portion of the fees set forth in the AAA s fee sche
40. may take 1 3 minutes for the LED to register after powering on the Extender We recommend a signal of at least 70 or when the LED is green Green Excellent Signal 70 100 Yellow Moderate Signal 60 69 Red Poor Signal 59 and below USER S GUIDE RE1900A Wired Port Routing The Setup Wizard automatically selects the Home Network 2 4GHz or 5 0GHz your wired devices will be routed through to connect to the Internet If you wish to change this setting you may do so from the web menu by accessing Network Settings gt Wired Port Routing M Extended Network Wired Port Routing The wired ports on the Range Extender will be routed through the following Home Network connection for web access Extended Network Wired Port Routing 2 4GHz Home Network ic ESS Choose a selection from the menu to see the corresponding diagram it you have configured the Range Extender to connect to a single band Home Network or if a connection is 3 24GHz Home Network only it will automatically route all mired connects through the 2 4GHz Home Network connection USER S GUIDE RE1900A If the Home Office Network connection fails try the following The failed connection page will provide you with information on why the connection failed Read the instructions carefully and retry your connection The tips below will help to solve common issues Check to make sure your Home Network security settings are correct On the SCAN page
41. ne of your Extended Networks using the settings below 5 0GHz Extended Network 2 4GHz Extended Network SSID Network 1 SSID Network 2 Secunty Key password Security Key password Select your operating system for instructions Windows 8 x Access Settings by swiping Click or tap the Wireless icon the right edge of your screen and select the Extended Network WID or putting your morne cursor SSID shown above Click Connect in the upper right comer L 2 Click tap on Settings When prompted enter tne Switch back to this web Wi Fi security hey shown browser window back to above and click Next this page are now connected to your Extended Network Once you have confirmed the Mext button will appear below for you to complete the setup process USER S GUIDE RE1900A Setup Summary Congratulations the Range Extender is now successfully configured Your settings are now saved Print the Setup Summary details and save it for future reference If you have any wired devices that you would like to attach to the Range Extender you may do so now If you haven t already positioned your Range Extender in an optimal location you may do so All Range Extender settings are saved and can be safely powered off for relocation Signal Strength LED OPTIMAL INSTALLATION Signal Strength LED helps you find The Signal Strength LED will help you find the most the perfect location optimal location It
42. ng at the correct times a You need to adjust your Time Zone Settings from the Management Web Menu page Wi Fi Protected Setup WPS is not working Push button configuration does not detect the connection a The Range Extender supports WPS connections however some companies may use proprietary code for their own push button configurations Try connecting using the Windows wireless utility or Mac wireless utility instead USER S GUIDE RE1900A WARRANTY AND REGULATORY INFORMATION The Amped Wireless A division of Newo Corporation Inc Limited Warranty Warranty Period The Amped Wireless Limited Warranty is for one 1 year from the date of purchase for new products Refurbished products carry the Limited Warranty for thirty 30 days after the date of purchase Guarantee Amped Wireless warrants to the original purchaser that the hardware of this Amped Wireless product shall be free of defects in design assembly material or workmanship Conditions The Amped Wireless Limited Warranty is for repair or replacement only at the sole discretion of Amped Wireless Amped Wireless does not issue any refunds for purchased product In the event that Amped Wireless is unable to repair or replace a product i e discontinued product Amped Wireless will offer a credit toward the purchase of a similar product of equal or lesser value direct from Amped Wireless Any repaired or replacement products will be warranted for the remainder of the origina
43. nue If you do not know the key to the network you are trying to repeat then click Back and select another network M Security Settings if necessary if the Wi Fi network Home Network that you are trying fo connect to has security enabled then enter the security key below If your Home Network does not have secunty then leave this field blank and cick els De Range Extender Selected Network SSID Network 2 Selected Network SSID Network 1 Home Network Home Network Security Key Le pe neton Security Key Lex USER S GUIDE RE1900A Extended Network Settings SSID amp Security The default SSID of the Range Extender is Amped_TitanEX_2 4 M Extended Network Settings and Amped_TitanEX_5 0 t 6 If you choose to Clone the settings from your Home Network the wizard will copy the SSID and security key of your Home Network Copy settings from your Home Network or manually configure them below Clone Settings M 5 0GHz Extended Network ID SSID M 2 4GHz Extended Network ID SSID Amped TitanEX_5 0 Amped_TitanEX_2 4 The SSID of the Extended Network will have a _RE at the end of its name For example Home_Network_RE M 5 0GHz Extended Network Security Key M 2 4GHz Extended Network Security Key 8 cnar You can also manually enter a new network ID and security key Ce SRE The new security key must be at least 8 characters long a Click Next to apply the settings USER S GUIDE RE19
44. o wired computers or network devices USER S GUIDE RE1900A LED On Off Push to turn LED indicators on or off WPS Hold down for 3 seconds to enable WPS push button configuration Reset Push down once to reboot the Router Hold down for 5 10 seconds to reset the router back to factory settings USER S GUIDE RE1900A SETUP GUIDE Find a Setup Location The location of where you install the Range Extender is very important to how it will function The optimal setup location should be somewhere no more than halfway between your Wi Fi router and your Wi Fi dead zone RECOMMENDED SIGNAL STRENGTH Wi Fi Router Internet ERRE Home Office Network USER S GUIDE RE1900A Attach the Antennas amp Connect your PC or Tablet to the Range Extender a Connect the included high gain antennas by screwing them into the antenna connectors b Plug the Range Extender into an available power outlet c Connect your PC or Tablet to the Range Extender s Wi Fi network Amped_TitanEX_2 4 or Amped_TitanEX_5 0 USER S GUIDE RE1900A Open your Web Browser to Access the Web Menu a Open your web browser Type in http setup ampedwireless com sla into the web address bar E De AmpedWireless Windows Internet Explorer c Ifthe web menu fails t o open type in the following IP address into your web address bar http 192 168 1 240 http setup ampedwireless com NOTE IF YOU HAVE PROBL
45. owing measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver USER S GUIDE RE1900A Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution and Safety Notices Any changes or modifications including the antennas made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter Avoid use of this product near water or during an electrical storm as there may be a remote risk of electrical shock from lighting This product may contain lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling This device must always be used with a Listed Computer or device For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible This device is restricted to indoor use when operated in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the frequency range 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems USER S GUIDE RE1900A FCC Radiation Exposure St
46. r If this time is off go to the System Clock section and configure your system time The Wired Ports Routing shows the active Home Network used for transferring data to and from the wired ports Home Wireless Network Settings This section displays the current status of the connection between the High Power Range Extender and your Home Network 2 4GHz or 5 0GHz When viewing this section it is important to check that your Home Network SSID is correct that the channel number matches your Home Network s channel number settings USER S GUIDE RE1900A Connection State The Connection State will say Connected when there are no problems with the connection to your Home Network If the Connection State shows Waiting for Keys then the WPA WPA2 security key you entered is incorrect If the Connection State shows Scanning the Range Extender may be too far away from your home office router The Signal Strength display can be updated by refreshing the page and is a good tool to use for finding the optimal installation location A signal strength of 70 or greater is recommended for stable operation of the High Power Range Extender Extended Wireless Network Settings Shows the current settings for your Extended Wireless Network 2 4GHz or 5 0GHz IP Settings The network IP settings for your Range Extender will change as you connect and disconnect from your 2 4 or 5 0GHz Home Network When connected to your Home Network the network
47. rotect unauthorized access to the web menu and Setup Wizard you may enter one here J Password Prevent unauthorized access to your Range Extender s web based configuration menu by providing a login and password If no protection is necessary leave these fields blank and you will not be prompted for a login and password when accessing this web menu New Login New Password Confirmed Password APPLY RESET USER S GUIDE RE1900A TECHNICAL SPECIFICATIONS Wireless Standard 802 11a b g n ac Frequency Band 2 4GHz 5GHz Wireless Speed 2 4GHz 600Mbps Tx Rx 5GHz 1300Mbps Tx Rx Amplifier 3x 2 4GHz Amplifier 3 x 5GHz Amplifier 8 x Low Noise Amplifiers Wireless Security e WEP WPA WPA2 WPA Mixed WPS User Access Control e MAC address filtering Wireless Access Scheduling e Specific day and time 2 4GHz or 5 0GHz Separately Wireless Coverage Control e 15 100 Output Power 2 4GHz or 5GHz Separately Antennas e 4 x Detachable High Gain 5dBi Dual Band Antennas e 4x Reverse SMA Connector Port e 5 x RJ 45 10 100 1000M LAN port Local Port e 1x USB 3 0 Port e 1x USB 2 0 Port Mounting e Wall or Desktop Operating Temperature e 0 40 C 32 140 F Warranty 1 Year Setup Requirements e 2 4GHz or 5GHz Wireless 802 11a b g n or ac Wi Fi Network e Computer tablet or smartphone with a web browser e Google Chrome Internet Explorer 8 0 and up or Safari web browser USER S G
48. s disable it and try again USER S GUIDE RE1900A cannot find any wireless networks Home Networks to repeat a The Range Extender may be out of range Move the Range Extender closer towards the wireless router and try the Setup Wizard again from the Web Menu b The antennas on your Range Extender may be loose Tighten the antenna connections and try again c Check that the antennas are connected securely to the antenna connectors d The wireless Home Network may not be a compatible wireless network 802 11a b g n ac I am connected to a Home Network however I do not have Internet access a The Home Network itself may not have Internet access Check to see that you have internet access by connecting directly to the Home Network first If you are able to go online then this is not a problem If you cannot go online then the Home Network s Internet connection must first be resolved b You may have a DNS issue and the Range Extender is not obtaining the IP settings from your Home Network Try to reboot the Range Extender If that fails then reboot the Home Router to see if that fixes it c There may be an IP conflict with your Home Network and your Extended Network Try to adjust the IP Settings of your Extended Network using IP values that are different from your Home Network USER S GUIDE RE1900A I can no longer connect to the Range Extender wirelessly Power on and off the Range Extender and try again The connec
49. s and treaties This license grants you no rights to use such content You may not delete any copyright trademark or other proprietary notices from the Software or documentation USER S GUIDE RE1900A Dispute Resolution Arbitration This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product You and Amped Wireless agree to the following resolution process To begin with you agree that any claim that you might have against us regarding these Terms of Use or your purchase of any Amped Wireless product or use of that product must be resolved through binding arbitration before the American Arbitration Association using its Commercial Arbitration Rules The arbitrator shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation of our agreement including but not limited to any claim that all or part of this agreement is void or voidable The arbitrator shall also have exclusive authority to the extent permitted by law to decide the arbitrability of any claim or dispute between you and Amped Wireless Because we prefer to resolve our issues with you directly you agree to arbitrate with Amped Wireless only in your individual capacity not as a representative or member of a class As such your claims
50. sesseesseessens Advanced Settings 2 4GHz BOOSTBAND TECHNOLOGY NETWORK SETTINGS IP Settings Wired Port Routing MANAGEMENT FEATURES Device Status Network Statistics System Clock System Logs Upgrade Firmware Save Reload Settings Password Settings TECHNICAL SPECIFICATIONS DEFAULT SETTINGS TROUBLESHOOTING amp SUPPORT INFORMATION WARRANTY AND REGULATORY INFORMATION LEGAL NOTICES amp DISCLAIMERS ssscsccsssssssssssessssessscsesesssees USER S GUIDE RE1900A INTRODUCTION Thank you for purchasing this Amped Wireless product At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology We pride ourselves on delivering products that outperform and go beyond your expectations If you have any questions please feel free to contact us We d love to hear from you and thank you for your support Email sales ampedwireless com Call 888 573 8830 Web www ampedwireless com USER S GUIDE RE1900A GETTING STARTED Package Contents Check to make sure you have all the contents within your package e TITAN EX High Power AC1900 Wi Fi Range Extender e 4x Detachable High Gain Antennas e Power Adapter e Setup Guide e CD User s Guide Installation Video Setup Guide amp Wi Fi Analytics Android App USER S GUIDE RE1900A LED Indicators Power WPS Indicates when the Router is pow
51. static channel number on your router to prevent this from happening again in the future USER S GUIDE RE1900A g Ifyou cannot access the setup menu check to see that your Range Extender is still on Reboot the Range Extender by unplugging the power adapter and plugging it back in Check to see if your connection has been reestablished by viewing a website If you do not have a connection log on to http setup ampedwireless com and configure a new Home Network connection h Check to see that your home wireless router is still on If it has been turned off please turn it back on The Range Extender should automatically reconnect to your Home Network within 10 minutes have a dual band router and I cannot extend the network or both networks a The Range Extender will repeat the 2 4GHz signal and the 5GHz signal from your router simultaneously Both wireless networks must have a signal strength of 70 or greater with the Range Extender for a reliable connection Make sure that your dual band router is close enough to the Range Extender to receive a strong signal b Check to make sure that you have the correct security key for both the 2 4GHz and 5GHz network of your dual band router These keys may sometimes be different from each other c Check that the antennas are connected securely to the antenna connectors d Ensure that your dual band router does not have any security features enabled such as MAC address filtering If it doe
52. t a lower output power your connection to your 2 4GHz Home Network will also decrease in range It is recommended that you test your signal strength after each adjustment E Wireless Coverage Controls 2 4GHz Adjust the output power and range of your Extended Wireless Network For a smaller coverage area choose a lower output power percentage For a larger coverage area select a higher output power percentage Wireless Output Power 100 70 50 35 15 USER S GUIDE RE1900A 2 4GHz Wi Fi Settings Access Schedule 2 4GHz Access Schedules will enable or disable your 2 4GHz wireless access at a set time based on your predefined schedule This feature is often used for restricting access to all users such as children employees M Access Schedule 2 4GHz Define a schedule for when Wi Fi is enabled or disabled on the High Power Repeater Please be sure that your time zone settings have been configured before using this feature Note When Wi Fi is disabled wired users will no longer have access to the Internet El Enable Access Schedule 2 4GHz guests during specific times of the day for parental Satis Dey tos a Sunday 00 hour 00 min hour 00 min control or security reasons sey oo our 00 ni bath 00 Vie Sunday 00 hour 00 min hour 00 min Sund
53. tender and power it back on Try again Reset your Range Extender to default settings by holding the Reset Button located on the back panel for ten 10 seconds and try again f If steps a thru e fail disconnect your PC from all Wi Fi networks Attach an Ethernet cable between the Range Extender and your PC Try to access http setup ampedwireless com again USER S GUIDE RE1900A could NEVER log on to the Range Extender wirelessly a Check that your wireless adapter supports WPA2 or WPA wireless security If it does not then you will need to change the wireless security on the Range Extender Go to the Web Menu select Wireless Settings and then Wireless Security Select the Extended Network from the drop down menu and either disable security or downgrade the security to WEP Try connecting again b The connection to the Home Network may be down Use an Ethernet cable and connect directly to the Range Extender Access http setup ampedwireless com and run through the Setup Wizard again After you have successfully reset the Home Network connection try connecting wirelessly again I can no longer access the Web Menu or the Range Extender no longer responds a Connect to your Range Extender and try to access http setup ampedwireless com using your web browser b If you are advanced in networking troubleshooting log onto your home router s web interface Look for the DHCP client list and try to find the IP address of
54. tion to the Home Network may be down Use an Ethernet cable and connect directly to the Range Extender Access http setup ampedwireless com and run through the Setup Wizard again After you have successfully reset the Home Network connection try connecting wirelessly again The connection to the Home Network seems slow File transfers take a long time to transfer a You may be too far away from your Home Network The closer the Range Extender is to your Home Network the better its connection will be The Range Extender must have a strong signal in order to repeat the signal with fast speeds and further range Move the Range Extender closer to your Home Network and try again b Check that the antennas are connected securely to the antenna connectors c You may be downloading from the Internet and not within your Home Network or Extended Network Files transferred through the Internet are limited by your ISP speed and the data download speeds from the website that you are downloading from d Your computer may be using an older Wi Fi adapter with lower speed limits and range capabilities 802 11b g n USER S GUIDE RE1900A e To achieve 802 11ac Wi Fi speeds for your extended network it is necessary to extend an 802 11ac Wi Fi router Check that your home router is an 802 11ac router Extending a router with slower Wi Fi speeds such as 802 11b g n will result in slower Wi Fi speeds for your extended network Network devices connecte
55. ton You may push the WPS button on the web menu or use the physical button on the back of the Range Extender Option B PIN Some wireless devices use a PIN number to access wireless network If your wireless device requests for a PIN number then use the PIN code located here Option C Enter PIN Some wireless devices require that you use a PIN number to add them to the wireless network If your wireless device has a PIN number then locate the number and enter in the field then press Start Pin USER S GUIDE RE1900A 5 0GHz Wi Fi Settings User Access 5 0GHz User Access allows you to deny access or allow access to I User Access Control 5 0GHz Allow or deny wireless access to specific users by entering the MAC address of the device below The specific users connecting to the network Each networking device has a unique address called a MAC address a 12 digit medence D iazescaranso o Sa n unpar noray Todna on a 1apet on 1e poom of hex numbe r Wireless Access Control Mode Allow Listed MAC Address Comment By inputting the MAC address into the field you can define whether that device is allowed into your network or not allowed A MAC Address may sometimes be referred to as a Physical Address Most networking devices have their MAC Address located on a label on the actual device For Windows computers with internal networking adapters the MAC Address can be found by viewing the Network Conne
56. ur network This setting must match that of your Home Network for a successful connection USER S GUIDE RE1900A 2 4GHz Wi Fi Settings Extended Network Settings 2 4GHz The Extended Network Settings page allows you to adjust settings for 240 tended roles er Settee your Extended Network Band 24 GHz B G N i Broadcast SSD Enable Disable Data Rate Auto E SSID of Extended Network The name used to identify your Extended i gg Channel Number same as Home Network Network This is the name that appears when a user scans for en ne available Wi Fi networks Band Allows you to setup access under a specific combination of Wi Fi speed standards Broadcast SSID Selecting Disable Broadcast SSID will hide the visibility of the Range Extender s SSID Users must manually enter the SSID to connect USER S GUIDE RE1900A Guest Networks 2 4GHz Click Enable to create a Guest Network Guest Networks provide a separate wireless network with unique settings for users to connect to joaMonal Guest Networks Each Guest Network may Nave ils own specific settings 50 Ge Goh Amped THanEX_24 Guest Band Restrict the Wi Fi protocol and speed used for the SRG AE on 50 Gee eGon 5 Amped TitnEX 24 Guest 4 specific Guest Network SSID This is the name of your Guest Network Data Rate Restrict access to the Guest Network by setting a lower bandwidth by changing the data rate Broadcast SSID Disable to
57. usted from the web menu under Management gt Time Zone Settings USER S GUIDE RE1900A 5 0GHz Wi Fi Settings Advanced Settings 5 0GHz Advanced Wireless Settings should only be adjusted by technically advanced users It is not recommended that novice users adjust these settings to avoid degrading wireless performance Here are a few definitions on some settings Fragment Threshold The Default and Recommended setting is at 2346 meaning the High Power Range Extender will never fragment any frames that it sends to wireless users RTS Threshold Adjusts the size of RTS data packets Lower values reduce throughput but allow the IB Advanced Settings 5 0GHz Advanced wireless settings are for technically advanced users It is recommended that these settings not be changed unless it is understood what the effects will be on your local wireless network Fragment Threshold RTS Thresold Beacon Interval Preamble Type IAPP Protection Aggregation Short GI WLAN Partition STEC 20 40MHz Coexist 2346 256 2346 2347 0 2347 00 20 1024 ms Long Preamble Short Preamble Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled system to recover quicker from interference collisions Higher values provide the fastest throughput Beacon Interval Indicates the frequency interval of the beacon
58. uties taxes and all other related charges Technical Support The Amped Wireless Limited Warranty is not related to the terms conditions and policies of Amped Wireless Elite Support offerings For questions regarding support please contact techsupport ampedwireless com USER S GUIDE RE1900A Regulatory Information FCC Statement and Declaration Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations Operation of this device is subject to the following two 2 conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the foll
59. xtend networks detected by the Range Extender including each network ew lo D name SSID the operating channel the type of security and the ee aha inane Ao signal strength SR was If you are extending a dual band router you will need to select the SSID of your 2 4GHz network and the SSID of your 5 0GHz network The signal strength indicates the wireless connection between that network and the Range Extender It is important to choose networks that are greater than 70 A wireless network with a signal strength of less than 70 may create a poor connection which results in slower throughput and frequent dropped connections If you fail to find any wireless networks or your signal strength is below 70 try moving the Range Extender closer to the wireless network that you are trying to repeat and click SCAN again Once you have selected your wireless network s click Next to continue If you are only connecting to one network simply select that 2 4 or 5 0GHz network and click Next to continue USERS GUIDE RE1900A Connecting to a Secure Network If the wireless network s you are trying to repeat has wireless security enabled you will be prompted to enter a security key If you are repeating a dual band router you will need to enter the security key for both the 2 4GHz and 5 0GHz network If either network does not have security leave the field blank After you have entered the security key s click Next to conti
60. your Range Extender assigned by your home router Once you have it connect to the Range Extender using an Ethernet cable Open your web browser and enter the IP address into the address bar c Reset the Range Extender back to default settings and try the Setup Wizard again To reset the Range Extender back to default settings push the Reset Button on the back panel down for five 5 to ten USER S GUIDE RE1900A 10 seconds then let go After the Range Extender has fully reset use an Ethernet cable and connect to the Range Extender Login to the Web Menu at http setup ampedwireless com and run through the Wizard USER S GUIDE RE1900A Troubleshooting Home Network Connection Issues cannot connect to my Home Network received an error when running the Setup Wizard a Your Home Network may be secured Double check that you have the correct security key to connect to the Home Network b Your Range Extender may be located too far from your Home Network Run through the Setup Wizard again On the SCAN page your Home Network should show a signal strength of 70 or greater If it does not move the Range Extender closer to your Home Network and try again c If you are connecting to a dual band router both networks 2 4GHz and 5GHz should have a signal strength of 70 or greater Check that the antennas are connected securely to the antenna connectors Check to see that your Home Network router s DHCP server is enable
61. ystem clock settings need to be accurate in order for logs and wireless access schedules to work correctly I System Clock Maintain the system clock settings by syncing the system time with the time on your computer The Range Extender s clock is used to make sure your Access Schedules and logs function correctly and on time Current Time Sync with your computer APPLY REFRESH USER S GUIDE RE1900A Management System Logs System Logs are useful for viewing the activity and history of the Range Extender The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Range Extender when needed It is recommended that you enable all logs in the event that troubleshooting is required All log entries are deleted each time the Range Extender reboots or is powered off USERS GUIDE RE1900A Management Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences When connected to an active connection with Internet access the Range Extender can automatically check for new firmware updates that are available by pressing Check Now Follow the prompts to complete the upgrade process Before upgrading the firmware remember to always save your current settings first by going to the Save Reload Settings page The firmware upgrade process wil

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