Warranty - BISSELL Cleanview Helix Vacuum
Contents
1. Cleanview Helix Bissell USER S GUIDE 82H1 SERIES 3 Safety Instructions 4 Product View 5 Assembly 6 8 Operation 8 12 Maintenance and Care 13 Troubleshooting 14 Consumer Services 14 Accessories 15 Replacement Parts 16 Warranty Thanks for buying a BISSELL Cleanview Helix We re glad you purchased a BISSELL vacuum Everything we know about floor care went into the design and construction of this complete high tech home cleaning system By purchasing this product you are helping BISSELL with our commitment to reducing our impact on the environment through an expanding range of sustainable design efforts Your carpet cleaner is well made and we back it with a limited one year warranty We also stand behind it with a knowledgeable dedicated Consumer Services department so should you ever have a problem you ll receive fast considerate assistance My great granafather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design manufacture and service of high quality homecare products like your carpet cleaner Thanks again from all of us at BISSELL Ano 1 KO Mark J Bissell President and Chief Executive Officer DP Awww bissell com FESS 800 237 7691 www bissell com IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance basic precautions should be observed including the following READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM2. Always connect to a polarized outlet left slot is wider than right Unplug from outlet when not in use and before con ducting maintenance A WARNING To reduce the risk of fire electric shock as injury Do not modify the polarized plug to fit a non polarized outlet or extension cord Do not leave vacuum cleaner unattended when it is plugged in Unplug from outlet when not in use and before servicing Unplug before attaching the TurboBrush Do not use outdoors or on wet surfaces Do not allow children to operate vacuum cleaner or use as a toy a a a E E W Close attention is necessary when used by or a H E a near children Do not use for any purpose other than described in this user s guide Use only manufacturer s recommended attachments Do not use with damaged cord or plug lf appliance is not working as it should has been dropped damaged left outdoors or dropped into water have it repaired at an authorized service center W Do not pull or carry by cord use cord as a handle close a door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces HM Do not unplug by pulling on cord To unplug grasp the plug not the cord W Do not handle vacuum cleaner or plug with wet hands W Do not put any object into openings Do not use with any opening blocked keep openings free of dust lint hair and anything that may reduce air flo
3. Note A basic washable post motor filter with reduced filtration is available if desired A WARNING To reduce the risk of injury from moving parts turn off vacuum cleaner and disconnect Power Plug from electrical outlet 7 N Bissell f _ N 10 www bissell com 800 237 7691 Maintenance and care Checking rotating floor brush and drive belt You should check your vacuum cleaner s rotating floor brush and drive belt regularly for wear or damage You should also clean the brush and brush ends of strings hair and carpet fibers These can wrap around the brush and hamper its ability to effectively clean your carpet Also remove any debris that has accumulated under the brush cover 1 Unplug cleaner from electrical outlet 2 Place handle in low position and turn vacuum cleaner over so bottom side is up 3 Remove the five screws with a Phillips head screwdriver Lift the brush cover off 4 Grasp rotating floor brush at both ends and lift 5 Clean strings hair and other debris from rotating floor brush paying particular attention to brush ends 6 Clean strings hair and other debris from motor pulley and drive belt areas 7 Check drive belt carefully for wear cuts or stressed areas 8 Check air passageway for obstructions Remove debris from this area Replace drive belt Use only genuine BISSELL style 9 replacement belts 32074 in your BISSELL Cleanview Helix 1 Unplug clean
4. a m 8 p m EST Or write BISSELL HOMECARE ING PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services Or visit the BISSELL website www bissell com When contacting BISSELL have model number of unit available Please record your Model Number Please record your Purchase Date NOTE Please keep your original sales receipt It provides proof of date of purchase in the event of a warranty claim See Warranty on page 16 for details Please register your new BISSELL product at www bissell com productregistration Accessories These items are available for purchase as accessories for your BISSELL Cleanview Helix To purchase call 1 800 237 7691 or visit www bissell com Item Part No Part Name 1 203 2447 TurboBrush 2 203 1063 Crevice Tool 3 203 1099 Combination Dusting Upholstery Brush 4 203 1084 Extension Wand 1 2 3 4 14 www bissell com EN 800 237 7691 Replacement parts You may purchase replacement parts from your retailer by calling BISSELL Consumer Services or by vis iting our website To locate a retailer near you or to place an order using Visa MasterCard Discover or American Express Call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8am 10 p m ET Saturday 9 a m 8 p m ET Or visit our Website www bissell com Item Part No Part Name 1 32074 Style 9 Drive Belt 2 Pack 2 203 1297 Standard Headlight Bulb 3 203 2450 Hose Assembly 4 203 2448 Brush Dowel 5 32R9 Style
5. knob to desired setting Lowest Setting Medium Settings Highest Setting For bare floors For short and medium pile carpets For plush pile carpet 3 Place the handle in the normal cleaning position and the Powerfoot will adjust to the setting chosen NOTE You may also adjust the setting while in the normal cleaning position www bissell com Bissell p lt N Z CAUTION Before using your vacuum make sure that the dirt con tainer is in locked position and that all filters inner circular outer circular pre motor and post motor are in place Do not operate your vacuum with out these filters Tip Hair string and small objects can block the vacuum hose or tools Check them occasionally for obstructions Before cleaning under low furniture check area first for objects that might harm the unit or block the vacuum hose Tip Your vacuum features a Quick Release cord wrap To remove the power cord quickly and easily rotate the upper cord wrap towards floor and slio power cord from upper and lower cord wraps 800 237 7691 Operation Transporting cleaner 1 To move your cleaner from room to room put the Handle in the upright position tilt the cleaner back on its rear wheels and push forward 2 The cleaner can also be moved by using the carrying handle Special tools NOTICE Your BISSELL Cleanview Helix is not only a The floor brush will continue to p
6. maximum cleaning performance check and clean or replace all filters as suggested 800 237 7691 Maintenance and care Empty Dirt Container 2 The dirt container needs to be emptied when the dirt reaches the Full line on the side of the ull Line container 1 Unplug cleaner from electrical outlet 2 Slide the Lock n Seal lever to the Unlock Unlock Positign Lock Position position 3 Grasp dirt cup portion handle and pull straight out to remove from vacuum 4 Empty dirt into garbage container 5 Put the dirt container back in the vacuum Cleaning the inner amp outer circular filter Use only genuine BISSELL style replacement filters in your BISSELL Cleanview Helix 1 2 and slide the lever to the Lock position Note The dirt container may be washed in warm water with a mild detergent Make sure it is completely dry before replacing Unplug the cleaner from electrical outlet 2 Remove the dirt container as described in the previous section Grasp the filter cup located at the bottom of the dirt container lift up and out DO NOT TRY TO PULL CIRCULAR FOAM FILTER OUT OF THE FILTER CUP WHILE IT IS STILL IN THE VACUUM Grasp the plastic tab on the top of the circular foam filters Twist to unlock and pull out Separate the outer foam and inner pleated circular filters Wash each individually by hand in warm water Mild detergent may be used if desired Rinse well then air dry thoroughl
7. 16 Inner and Outer Circular Pre Motor Filter Set 6 73K1 Style 16 Inner Circular Pre Motor Filter Set 7 69B1 style 16 Outer Circular Pre Motor Filter 8 32076 style 7 9 16 HEPA Media Filter 9 3099 style 7 9 16 Post Motor Filter 2 3 4 5 Bissell www bissell com po 800 237 7691 15 16 Warranty BISSELL Cleanview Helix Vacuum This warranty gives you specific legal rights and you may also have other rights which may vary from state to state If you need additional instruction regarding this warranty or have questions regarding what it may cover please con tact BISSELL Consumer Services by E mail telephone or regular mail as described below Limited One Year Warranty Subject to the EXCEPTIONS AND EXCLUSIONS identified below upon receipt of the product BISSELL Homecare Inc will repair or replace with new or remanufactured components or products at BISSELL s option free of charge from the date of purchase by the original purchaser for one year any defective or malfunctioning part See information below on If your BISSELL product should require service This warranty applies to product used for personal and not commercial or rental service This warranty does not apply to fans or routine maintenance components such as filters belts or brushes Damage or malfunction caused by negligence abuse neglect unauthorized repair or any other use not in accordance with the User s Guide is not covered If your BISSE
8. 37 7691 Operation Power cord storage When you have finished using your BISSELL Cleanview Helix return it to the upright position and store the power cord 1 Turn vacuum cleaner off 2 Unplug power cord by grasping the polarized plug NOT the cord and disconnect from outlet 3 Loop power cord around cord wraps on side of vacuum cleaner 4 Clip molded plug to power cord to secure Maintenance and care To maintain maximum cleaning performance the following maintenance steps must be performed 1 Empty the dirt container when the dirt reaches the Full line on the side 2 Check the inner and outer circular filters and the pre motor filter at least once a month and clean or replace as needed 3 Replace the post motor filter every six months Note More frequent filter cleaning or replacing may be necessary if you are vacuuming new carpet fine dust or have allergy concerns Follow the instructions on the following pages to perform these simple maintenance steps f Bissell 8 www bissell com NOTICE While vacuuming certain carpets and low humidity conditions may generate small static discharges The discharges are entirely harmless and are not associated in any way with the main power supply ZA WARNING To reduce the risk of electric shock turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks For
9. LL product should require service Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Consumer Services Website or E mail www bissell com Use the Customer Services tab Or Call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or Write BISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services BISSELL HOMECARE INC IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT BISSELL S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION Bissell OF LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND pia n FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE ONE YEAR DURATION CEAN FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE WE MEAN some states do not allow limitations on how long an implied warranty last so the 2009 BISSELL Homecare Inc above limitation ma
10. cuum 2 Turn the Twist n Snap hose to the right to lock the hose into place 3 Grasping the Quick Reach handle slide the end of the hose wand onto the hose wand base Snap the hose into the hose clip NOTE The Powerfoot will not suction properly unless the hose wand is firmly attached 4 Snap the extension wand and the crevice tool together into the storage clip 5 Snap the combination tool into the storage clip 6 Attach the TurboBrush by aligning the small holes near the brush roll with the tabs at the bottom of TurboBrush housing Snap TurboBrush into place Bissell www bissell com ae 800 237 7691 5 6 Operation Handle position Press the handle release pedal with your foot to place your Cleanview Helix into one of three cleaning positions 1 Upright 2 Normal cleaning 3 Low cleaning Height adjustment For storage and above floor cleaning with tools Press handle release pedal once Use for most household floor cleaning tasks With the vacuum in normal cleaning position press handle release pedal again use for reaching under low furniture such as tables chairs or beds The Powerfoot Rotating floor brush can be adjusted to clean several floor surfaces NOTE For optimal cleaning performance adjust to the lowest practical setting If your cleaner is difficult to push adjust to the next higher setting 1 Place handle in upright position 2 Tur height adjustment
11. del is for household use only 800 237 7691 3 Product view Handle TurboBrushe Carry Power Cord Handle Crevice Tool Extension Wand Quick Release Hepa Media Filt epa Media Filter Cord Wrap Combination Dusting Brush Filter Cup Upholstery Tool Lock n Seal Lever Wand Base Headlight Foot Hose Height sa Release Adjustment eda Knob Furniture Protection Guard A CAUTION Do not plug in your vacuum Plastic film can be cleaner until you are familiar dangerous To avoid danger with all instructions and of suffocation keep away operating procedures from babies and children 4 Bissell www bissell com A 800 237 7691 Assembly The only tool you ll need to assemble your vacu um cleaner is a Philips head screwdriver Attach handle to vacuum 1 Locate the vacuum handle and remove the screw packet taped to the base of the handle 2 Stand the vacuum upright and slide the base of the handle firmly into the grooves at the top of the vacuum body 3 Check to be sure the handle is fitted to the vacuum body If there is a gap in front con tinue to push firmly until the handle is flush 4 Insert the screw provided from the screw packet into the existing hole Tighten secure ly with a screwdriver Attach vacuum hose and tools 1 Attach the Twist n Snap hose by lining up the tabs on the base with the corresponding notches on the back of the va
12. er from electrical outlet 2 With rotating floor brush removed from vacuum cleaner steps 1 4 of Check rotating floor brush and drive belt grasp old drive belt and remove from motor pulley Discard old drive belt 3 Place new drive belt over motor pulley and stretch other end over rotating floor brush in the space between the bristles 4 Place ends of rotating floor brush down into slots on sides as shown 5 Turn rotating floor brush by hand several times in the direction of motor pulley If properly installed drive belt will center itself on rotating brush 6 Reposition brush cover and screw back into place A Bissell 1 1 www bissell com EZEN 800 237 7691 Maintenance and care Cleaning a clog Low suction or poor pickup may be due to a clog in the vacuum cleaner If you notice a change in the sound of the motor or a reduction in the spinning action check for clogs 1 Unplug cleaner from electrical outlet Empty dirt container Check upper tank for build up or clogs Check the suction inlet for a clog m e p N Grasp the quick reach handle and lift hose wand to separate from the suction opening Check for a clog in the base the wand or the hose 6 Remove the screw attaching the hose wand base to the vacuum Straighten the hose wand base and unclog with long narrow object such as a broom stick 7 If the clog persists follow the instructions for Checking the rotating floor brus
13. h on page 11 and inspect the air passageway for obstructions Replace light bulb Use only BISSELL Replacement Bulbs in your BISSELL CleanView Helix 1 Unplug cleaner from electrical outlet 2 Using a flat screwdriver table knife or coin insert into the slot on the right of the lens and gently push inner latch to the left as shown to remove the lens 3 Reposition lens by inserting the tab on left side and then pushing the right side back into place 12 www bissell com pl 800 237 7691 www bissell com Troubleshooting Vacuum cleaner won t turn on Possible causes 1 Power cord not plugged in 2 Blown fuse tripped breaker Vacuum cleaner won t pick up dirt Possible causes 1 Incorrect height adjustment 2 Hose not attached to suction opening Crack or hole in hose Broken or worn drive belt Rotating floor brush bristles worn Rotating floor brush jammed Clog in vacuum Dirt container full CON OOP amp Dirt container or upper tank not installed properly 10 Filters are dirty Tools won t pick up dirt Possible causes 1 Crack or hole in hose Clog in vacuum Dirt container full Dirt container or upper tank not installed properly Filters are dirty oF N Vacuum cleaner is difficult to push Possible causes 1 Incorrect height adjustment Visible dirt escaping from cleaner Possible causes 1 Dirt container full 2 Filters missing or installed incorrectly Remedies 1 Check electrica
14. l plug 2 Check replace fuse or reset breaker Remedies 1 Adjust powerfoot to correct height setting 2 Grasp quick reach handle and firmly push hose wand onto the suction opening Check hose and replace if needed Replace drive belt see page 11 Replace brush Remove brush and clean debris from brush ends Follow instructions on page 12 for clearing clogs Empty dirt container Position correctly and lock in place 10 Check and clean pre motor and post motor filters O ON Oo O81 FP Remedies 1 Check hose and replace if needed Follow instructions on page 12 for clearing clogs Empty dirt container Position correctly and lock in place Check and clean pre motor and post motor filters go FP NS Remedies 1 Adjust powerfoot to correct height setting Remedies 1 Empty dirt container 2 Check pre motor and post motor filters for correct installation Other maintenance or service not included in the manual should be performed by an authorized service representative Thank you for selecting a BISSELL product Please do not return this product to the store For any questions or concerns BISSELL is happy to be of service Contact us directly at 1 800 237 7691 Bissell 800 237 7691 13 BISSELL Consumer Services For information about repairs or replacement parts or questions about your warranty call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m EST Saturday 9
15. owerful carpet and rug vacuum cleaner it s rotate while you use your vacuum also a versatile above floor vacuum cleaner for above floor cleaning To prevent when you select one of the special tools carpet damage do not lean on the vacuum or let the powerfoot tilt 1 Raise handle to upright position forward 2 Grasp the Quick Reach handle and lift hose wand to separate from suction intake opening 3 Attach tools by firmly pushing onto vacuum hose or extension wand Crevice tool Use in tight narrow spaces Combination dusting brush upholstery tool Two types of cleaning tools are included in one attachment Rotate for desired tool use brush side to dust furniture blinds books lamps shelves and baseboards Extension wand Use with desired attachment for a longer reach ZA CAUTION Tip The rotating floor brush continues to rotate ste while tools are in use To reduce the risk of Hair string and injury from moving parts always move the small objects cleaner with the carrying handle at the back can block the of the cleaner Always place vacuum cleaner vacuum hose or on floor with handle in upright position when tools Check using tools Never place your fingers under them occasionally the cleaner when it is running Never place for obstructions powerfoot on furniture or uneven surfaces Do not place vacuum cleaner close enough to objects to pull them into rotating brush Bissell www bissell com ay 800 2
16. w W keep hair loose clothing fingers and all parts of body away from openings and moving parts Bissell W Turn off all controls before plugging or unplugging vacuum cleaner Use extra care when cleaning stairs Do not pick up flammable materials lighter fluid gasoline kerosene etc or use in the presence of explosive liquids or vapors HM Do not pick up toxic material chlorine bleach ammo nia drain cleaner etc Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors Do not pick up hard or sharp objects such as glass nails Screws coins etc Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use without filters in place Use only on dry indoor surfaces Keep appliance on a level surface Do not carry the vacuum cleaner while it IS running SAVE THESE INSTRUCTIONS FOR FUTURE USE THIS APPLIANCE HAS A POLARIZED PLUG To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install a proper outlet Do not change the plug in any way This mo
17. y before putting them back together and replacing in filter cup The filter cup may be washed in warm water with a mild detergent Make sure it is completely 4 dry before reassembling with filters i The upper tank and louvers may also be wiped clean with a damp cloth Reach underneath the upper tank and turn the rim of the louvers to unlock Pull straight down to remove Make sure all parts are dry before replacing Bissell 9 www bissell com yt 800 237 7691 Maintenance and care AN WARNING Do not operate cleaner Cleaning the pre motor filter with damp or wet e a a aT filters or without all 1 Unplug the cleaner from electrical outlet filters in place 2 The pre motor filter protects the motor from debris It is located underneath the filter cup in the center of the round part of the Lock n Seal lever 3 Remove the small round filter and any debris on top of it Rinse well under warm water then air dry thoroughly before replacing Replacing the post motor filter Use only genuine BISSELL style 9 32076 replacement filters in your BISSELL Cleanview Helix 1 Unplug the cleaner from electrical outlet 2 The post motor filter assists in the filtration process to return clean air to the room It is Post Motor located behind the door on the side of the Filt vacuum When the filter becomes dirty open Iter the door remove the filter and replace The white pleated HEPA media filter is not washable
18. y not apply to you Grand Rapids Michigan All rights reserved Printed in Korea Part Number 110 4080 Rev 2 09 Visit our website at www bissell com f pissell www bissell com 7
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