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1. 7 L u gt a m 21 e Z z m D gt Z z 22 On Demand Optional Feature Watch movies and other programs whenever you want with On Demand A9 When you rent an On Demand program or package it is reserved for a specific period of time You can access and watch the program at your convenience as many times as you want within the rental period You can even pause fast forward and rewind using your remote Note Rental period is established by your cable provider Access On Demand You can access On Demand programming multiple ways depending on your cable provider s service e From your remote e From the Quick Menu e From the Main Menu e From Kids Movies Search and Sports sub menus e From an On Demand channel in the TV Listings From an On Demand Tab on the Flip Bar Guide Symbols to Know On Demand Action Icons Go back to the previous screen gt Resume play of the video 104 Order the program or cancel an ordered program Restart the video from the beginning Coy Tune toa program s x Delete the title from your rented titles list for free and subscription programming Sid Preview 0J Indicates the program is available as part of a package A Place a Lock on the program to restrict viewing OJ Cancel selection Watch On Demand Programs Use your remote to pause fast forward rewind and stop the program Stop On Demand not available in all areas On Dema
2. Smart Channel Surfing Flip The Flip Bar allows you to see program information as you change channels Information on the Flip Bar includes program name start and end time channel current time and a brief program description e Press CH to change channels and see the Flip Bar e When you find a program you are interested in press OK Select to make the Flip Bar disappear or press INFO for more program details e To see the Flip Bar for the program you are watching just press the INFO button Mini Guide Browse The Mini Guide allows you to watch television and view program listings without leaving the program you are watching or going to the full screen guide To access Mini Guide press the OK Select button Mini Guide appears on the lower 1 3 of the screen and displays two or three channels and 90 minutes of listings at atime Use the a to see listings on other channels and the 4 gt to see listings at other times At any time press INFO to see additional information about the program highlighted The default setting for Mini Guide is a 2 channel display To change the display go to the Main Menu select Setup then Guide Setup and change Mini Guide Cell Height to Single Height for a 3 channel display or Double Height for a 2 channel display Use the LOCK FAV and INFO buttons on your remote to activate these features while using Flip Bar and Mini Guide Digital Music Digital Music is continuous c
3. Descriptive Video Services DVS Descriptive Video Service DVS is an alternative audio channel which makes television more accessible to the visually impaired by providing narrated descriptions of key visual elements within a program such as actions subtitles scene changes graphics and body language Default setting is Off Optimal Stereo e No Volume is unchanged from the current setting e Yes Volume is automatically adjusted to the optimal level Audio Output Choose if the audio output goes to your TV or to your stereo e TV Speaker default setting e Select Advanced to change the settings for Compression and Stereo Output HE Text Language Setup Access the Text Language Setup from the Setup Menu to independently select language settings for menu text The default setting is English in most cases Change the default language to English Spanish Canadian English or Canadian French From the Setup Menu select Text Language Setup Choose the preferred language for the on screen menus within i Guide Select Yes to confirm Note Changing the language can take several minutes During this time listings are not accessible Screen Saver A Screen Saver can be activated if burn in on your TV screen is a concern Once the Screen Saver is set to ON it will automatically engage if a guidescreen is displayed for longer than the set activation time The default is set to OFF e From the Setup Menu select Screen Save
4. 25 26 27 28 29 30 31 32 Q How does the Parental Controls feature work A Parental Controls allow you to block programs from being viewed Locks are based on a program s title rating TV content rating and channel See Parental Controls on page 15 of this manual Q How can find programs want to record A Using i Guide you can search many ways through the Main Menu Quick Menu Search Menu by programming category through the By Time or Channel Listings grid or through the Search Menu to alphabetically search by Title When you find something that sounds interesting simply press Record The DVR will automatically record that program for you Q What kind of programs can I record A You can record both standard and High Definition programs which are automatically interpreted by the DVR Recording HD programs will take more storage space on your DVR However you must have HD equipment Q I have a home theater system Can record a program in Dolby Digital 5 1 on my DVR A As long as the program is being broadcast in Dolby Digital audio the DVR will record the digital audio A Dolby Digital indicator will appear on the Flip Bar and Program Information screen for programs that provide it Q What is the picture quality of recorded programs A The DVR records programs in the same quality in which they are broadcast For example programs broadcast in HDTV format are recorded in HDTV quality if your
5. N O ce Z O U _ lt Lid a 13 5 gt JJ m gt re A O mr JJ O r N 14 In addition select Movie Ratings or TV Ratings to block content by rating The guide will automatically lock that rating and the more restrictive ratings For example when you lock PG 13 movies with R NC 17 and Adult ratings will also be locked TV CONTENT RATINGS ATIN RATINGS Violence oa Sexual oe o AEn gt V Fantasy Violence ea S TV PG EN Violence TENE Coarse Some oe Some oo Situations Dialogue Intense Sexual Intensely Suggestive TV 14 Intense Violence Strong Coarse Sr Dialogue Explicit Sexual ful TV MA Graphic Violence Crude Indecent Activity ae Parental Controls for On Demand Parental Control settings include On Demand programming To block all access to On Demand select Parental Controls from the Main Menu then Service Locks From the Main Menu you can access all Setup features by selecting Setup From here you can setup all related options for your preferences including Parental Controls View Locked Programs To view programs and channels you have Locked tune to the program or select from the listings Enter your PIN when prompted Locks will automatically be restored when you tune away from the channel or turn your set top box off Bypass or Clear Locks Temporarily open or clear all Locks for easier viewing Under Setup from the Main Menu select
6. A Select My Rentals from the On Demand Menu and choose the program you want to continue watching You can either begin watching where you left off by selecting Resume or start over with the Restart 15 Q Some of the programs appear in the listings with a checkmark or a dollar sign next to the title What does this mean A Depending on the services your cable provider offers you may see a checkmark or a dollar sign to indicate a program you have ordered 16 Q How many On Demand programs can order at one time A Typically there is no limit on purchases Check with your cable operator for system specific ordering information 17 Q I tried to order an On Demand program and received an error screen that said Unable to Process Request What does this mean A The Unable to Process Request message occurs when the set top box is unable to communicate with the On Demand equipment at your cable company Try turning your set top box off and then on again If the message appears again note the time it appeared and the action you took and call your cable operator 18 Q When I selected a category from the On Demand Menu received a message that said No Program Listings Available Why does this happen A If there are no programs available for this particular category this message will appear DVR Overview 19 Q I currently record programs on my VCR or DVD recorder How is a DVR different A Your DVR Cable Box takes rec
7. you can access it from My Recordings Just enter your PIN to view Note You can also set Parental Controls on recorded programs Use the LOCK button on your remote or Lock Icon from My Recordings or from a Recorded Program Information screen 33 34 35 36 Q How many hours of programming can I store on my DVR What is the hard drive capacity A The recording capacity depends on the video format that is being recorded Your Dual Tuner DVR can record up to 90 hours of standard definition programming or up to 20 hours of high definition programming The hard drive capacity is 120GB See Manage Your Personal Video Library section in this manual for more information Q Do I have to connect my DVR to a telephone or other data source A The DVR gets all the information it needs from your cable signal so that s the only connection required In some cable systems a phone connection may be necessary Check with your local cable company to confirm Q Can I adjust the quality of the video recording to conserve hard disk space A No The DVR records at a pre set level to ensure consistent results Q Can my cable operator or another company track what I record with my DVR A No What you choose to record with the DVR is confidential Controlling Live TV 37 38 39 40 41 Q How long can I pause live TV A You can pause up to 90 minutes of standard programming less with HD programming Q How far back can I
8. Options E Icon to review all options Your Series Recordings will appear in the My Recordings list with the show title as its label Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default To change your view use the 4 gt on your remote to View by Date View by Channel or View by Title You may also modify the priority assigned to a series using the Series Priority List See next section Modify the Series Priority List If there are scheduling conflicts in your series recordings your DVR automatically creates a Series Priority List The first series you set to record has the highest priority and will be the one recorded if there is a conflict You can easily change the recording priority of the series so that the series of your choice are recorded when a conflict exists e Select DVR from the Quick Menu or Main Menu e Choose Series Recordings e Highlight a program and use the Page 4 arrows to modify priority z Q m s m O a m A O a z G 30 Note If you want to record two series recordings instead of an individual recording that airs at the same time you must delete the individual recording from the Scheduled Recordings List See View List of Scheduled Recordings section to cancel a recording Manage Schedule Conflicts If you schedule more than two recordings for the same time you will see a Scheduling Conflict screen
9. Press the DAY 4 gt buttons to advance ahead a day at a time Listings By Channel Press GUIDE two times to view Listings by Channel or from the Main Menu select Listings by Channel Use the 4 buttons to see listings for the next channel in sequence and the aw or PAGE wv buttons to navigate Laro TA ELF Instant Information is available when you highlight a program in the program listings Instant Information includes program title a bie Bre start end time a brief program a 3 Ws ee a description and indicators to identify 3 any settings you ve made such as Reminders Recordings and Favorites J me i ae e Tere i E K 7 re iha L aa ans es di oer To access information while viewing listings or watching TV press the INFO button Press INFO a second time while watching TV to see a longer description and additional details such as actor rating release year category and run time zZ O z oc O Lla lt x oc J O oc A 7 gt A O Z N O Z N 8 Action Icons From the program information screen use the Action Icons to set a Reminder or Recording or designate a Favorite among other options Use the arrow buttons to highlight each icon and see the on screen description Guide Symbols to Know Action Icons Go back to the previous screen Watch this channel or program Record Change Recording Options DVR Y Save the channel in your Favor
10. Using your DVR with i Guide you can build your own personal library of programs movies sports whatever you want Your recordings are stored on the DVR under My Recordings in the DVR Menu Follow the steps below to begin building your personal video selection Building Your Library Recording Programs Set and schedule recordings three ways with i Guide e From Your Remote e From Program Information e Schedule Manually Some remotes are equipped with Instant Replay and LIVE buttons Does not apply with Single Tuner DVRs From Your Remote One Touch Record Press RECORD anytime while watching TV or navigating through the guide to begin recording the current program immediately You can also schedule recordings for programs starting later by pressing RECORD while in the Listings and recording will begin at the program s scheduled start time From Program Information From the Listings highlight a program and press INFO Highlight J and select OK Select to start recording at the scheduled start time Manual Recording You can set a Manual Recording to record a specific time or channel e Select DVR from the Main Menu or MY DVR button then select Set a Recording e Select the start and end times and day and confirm your settings e Select the channel to record from the channel list e Select Create a Recording to confirm your settings or select Recording Options for additional options View Programs Stored in Your Person
11. appear on the Stop Recording Notice screen if you attempt to change the channel while both tuners are recording e Select the Icon and press OK Select to SWAP to view another channel on the other tuner e Select the Icon and press press OK Select to stop the recording and change the channel J zZ O aa O W LU aa O L gt 9 O 33 ream DVR is not a long term storage device To maximize your storage space review the contents of your library regularly and discard the recordings you no longer wish to save See Managing Your Personal Video Library in this manual Not available with single tuner DVR m a m Q rr Z lt gt N A mi o Q m N e 2 N 34 Frequently Asked Questions Interactive Program Guide 1 Q What are the icons little pictures at the bottom of the screen A Quick Menu Icons are available to help you find what you re looking for faster The Quick Menu lets you quickly go to other areas of the guide such as Movies or Favorites Menus Once you have selected a program title by highlighting it and pressing OK Select or INFO you can use the Action Icons on the information screens to set Reminders and Parental Controls schedule Recordings BUY programs and more Q How do I tell what the icons mean A You will find descriptive text beneath the row of icons when you have an icon highlighted This information changes as you move the yellow highlight using the arr
12. e g Ends 8 12 Programs without a specific end date will be denoted as LC or Last Chance Status Bar The On Demand Status Bar displays when the user presses PLAY PAUSE REWIND FAST FORWARD or STOP FAST FORWARD and REWIND run at one speed and the Status Bar shows where you are in the show that is playing m Z lt Lud O Z O 23 Menu label and categories vary by cable provider May not be available in all areas e Z z ITI D Z o 24 If you have stopped a program and want to come back to it later select My Rentals from the On Demand Menu e Highlight and select a title to see the information screen that displays your remaining rental time and other program details Select J to start watching where you left off or select Ri to start the program from the beginning e Watch as many times as you want within the rental period You can also find rented titles in other On Demand listing screens A checkmark appears in the Instant Information to identify it as a rented program On Demand Packages Some programs may be available as part of a package If a program is available in a package or available with a subscription service a notice will appear on your screen You can select the Qf Icon to continue with the purchase the J Icon to learn more about the package or the Icon to cancel Note On Demand programs that are free or part of a subscription may not appear on the My Rentals list T
13. full or full Note If you are recording a program and run out of recording space the recording will stop You can always see how much recording space is available from My Recordings You can also manually delete recordings or set your DVR to automatically delete recorded programs when space is needed See Manage Your Personal Video Library section in this manual Q Does the DVR automatically delete programs when the record space is full A Only if you set it up that way The DVR will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed When the record space is full the oldest recordings that you have set to be deleted will be deleted first If you do not want the DVR to automatically delete certain recordings you can set them so that they are only deleted by you Q How many recordings can I schedule for the future A There is no limit to the number of recordings you can schedule as long as you do not schedule more than two programs to record at the same time and you have available recording space N Z O N H ej m LL e N lt a LL Q LL Ce Li 37 n a m Q m Z lt gt N A m o Q m N e Z N 38 46 47 48 49 Q What if the program I want to record runs over its scheduled air time such as when a football game goes into overtime How can I make sure I record everything A Chang
14. of DVR Clipping Q Can I record or watch two programs at the same time A Yes you can use the SWAP button on your remote to change from one tuner to the other Q Can the DVR play back a High Definition recording while another HD program is being recorded A Yes In fact you can record two programs at once while watching a previously recorded program from the hard drive for both HD and regular programming Q Are there separate buttons for each tuner How do you make the Dual Tuner DVR record two programs at once A i Guide can record two different programs listed with overlapping times by pressing the Record button by manually scheduling the recordings or by setting future recordings from a Program Information screen 58 59 Q Does the DVR DCT6412 support digital video interfaces A Yes The DVR DCT6412 features both DVI and 1394 DTV digital interfaces Q Does the DVR DCT6412 support external storage devices A Yes It includes an IEEE1394 port that will be functional in future software releases DVR Single Tuner Recording Features Refer to this section regarding recording functionality with a Single Tuner DVR All other functions of the DVR are the same as with a Dual Tuner DVR 60 61 Q Can I watch another program while I m recording A You can watch a previously recorded program while you are recording a live program by accessing the DVR menu However if you change channels you will see a screen asking
15. rewind live TV A You can rewind up to two hours of standard TV programming as long as you were tuned to the same channel Q How do I use Instant Replay A If your remote control is equipped with a REPLAY button press it to instantly replay the last 15 seconds of the program If there is no REPLAY button use the PAGE button on your remote Q If I m watching a program in progress and want to record it can I record from the beginning A If you just tuned to the program the DVR begins recording from the point where you pressed record on your remote If you have been watching the program from the beginning and have not changed channels without using SWAP the DVR will save all the temporary recording buffer to the Hard Drive and you will capture the entire program Q How can catch up to the live broadcast of a program after I ve paused it A Press the LIVE button if available or the down arrow on the remote Or you can fast forward to the point of live TV The on screen indicator will display LIVE Managing Your Recordings 42 43 44 45 Q How long can I keep My Recordings A You can keep them as long as you want Just remember the recording space is limited so you may need to delete some recorded programs from time to time in order to make room for new ones Q How will know when I m almost out of recording space A An on screen notice will appear advising you when recording space is low 80
16. DVR is connected to a HDTV Broadcast quality may vary Q Can record Digital Music channels A Yes You can record and playback Digital Music However the playback controls Pause FF and REW are not functional for recorded digital music Q Can I record On Demand OND and Pay Per View PPV programs A On Demand cannot be recorded with the DVR However you can record PPV programs Q How much High Definition programming can save versus standard definition programming A You can record up to 90 hours of standard digital TV or up to 20 hours of HDTV depending on the transmission bit rate Recording times may vary Q Can I increase the rewind and fast forward speed A Yes Your DVR will control rewind and fast forward at four speeds each Just press the REW or FF buttons up to four times The on screen indicator will tell you at what speed you are controlling playback Q Can I set the DVR to skip commercials as it is recording A No You can only fast forward through commercials if you re watching a recorded program Q Do Parental Controls work with DVR A Yes Parental Controls restrict viewing of recorded programs If you schedule a recording for a program you have Locked the program will be recorded however audio is muted and no video will appear while the program is recording A restricted notice remains on screen allowing you to enter your PIN to view the program during the recording Once the program has been recorded
17. If image is centered and still cut off check your TV s user manual Q The guide has locked up Neither the buttons on the remote nor the buttons on the terminal itself work A Try unplugging the terminal and then plugging it back in This will reset the terminal and allow for data to be downloaded It will take some time for the information to appear If there is still a problem after the information has appeared call your cable company Q I have no video a snowy picture or cannot tune to any of the digital channels A Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel 3 or 4 Also make sure you are actually controlling the cable terminal press the CABLE button on the remote Q Why won t my remote control respond when I press a button A Go through this quick checklist to determine the problem 1 Press the CABLE button on the remote to make sure it is in Cable mode Try using the remote again 2 If the remote is still not functioning correctly press the CHAN a button on the front of the terminal If the channel changes there is a problem with the remote control The batteries or the remote control itself may need to be replaced 3 Unplug the terminal and plug it back in 4 Call your cable company Q There are no listings in the guide or the words To Be Announced appear in the listings screens A This can happen if there has been a power failure or if the terminal w
18. NTROLS Direct access to On Demand 6 POWER Controls On Demand and DVR where available 0 a where available REPLAY 9 MY DVR Replays last 15 seconds of Displays recorded programs list a recorded program or live or DVR menu TV with DVR LIVE TV DAY Jumps to live TV when using DVR While in TV Listings jump ahead or back 24 hours ARROWS Use to highlight guide features or while watching television press to begin browsing Note Arrows control playback of recorded programs with DVR LOCK While watching TV go directly to Locks option PAGE UP DOWN Scroll to the next or previous page of listings MENU Enter and toggle between Quick Menu Main Menu and the Flip Bar OK SELECT Select a highlighted item or LAST while watching TV press a Return to the previous screen to display Mini Guide or channel GUIDE INFO Toggle between Listings by Time Toggle between Flip Bar and and Listing by Channel Program Information EXIT CH Return to watching television Change channels and access the Flip Bar NUMBERS Press channel numbers then FAV ow gt u A a J m lt a e a a UV 4 OK Select to tune to a channel Tune to your Favorite channels once you set up Favorites Note Remote pictured may not reflect your actual remote Basic functions should be the same SWAP Swap between two television Amount of programming data varies by system J tuners with DVR Your Access to Di
19. Parental Controls Setup then Master Locks and change the options from No to Yes Restore Locks Locks may be restored in any of the following ways e While watching TV press the LOCK button anytime and enter your PIN e Select Parental Controls Setup from the Setup Menu then under Master Locks change the options from Yes to No to turn Locks back on e Turn the set top box off and back on teary A G appears in the Instant Information to indicate a program has been locked To Unlock press the LOCK button and enter your PIN N l O ce Z O W _ Lid a LE Dihi DARL Favorites The Favorites feature allows you to quickly access channels you and your family have designated as their Favorites Setup Favorites Lists 7 i aa Create and manage Favorites from i the Main Menu by selecting Setup then Favorite Lists Setup From here you can create up to five unique lists Use the on screen keyboard to create up to five unique Favorites lists Access Favorites Lists e While watching TV press the FAV button to skip to your next Favorite channel on the current list e From TV Listings or Mini Guide press the FAV button to bring up a filtered guide of the channels in your last accessed list Press FAV button again to scroll through all of your Favorites Lists the guide will have a tab with each list s name e From the Quick Menu select the J to bring up your Favorites Lists If you have not ye
20. RECORD to se up the first recording e Highlight the second program e Press RECORD to set up the second recording DVR Clipping i Guide provides a feature to accommodate recording two overlapping programs With DVR Clipping i Guide will automatically clip the beginning of a program if there is a recording overlap when both tuners are in use For example while watching live TV a scheduled recorded program ends at 9 05 but your second recorded program is scheduled to begin at 9 00 the second program will be clipped so that your first program is recorded in full Clipping happens when both tuners are in use during the recording time If this occurs a clipped notice will appear next to those programs in the My Recordings listings You can also check for clipping of scheduled recordings by going to Future Recordings in the DVR Menu DVR Clipping can be turned on or off in the Guide Setup Menu feel Te i ratati ry eh Md i a Pe Tie Se eee eas m ee 5 rt 2 in Le ah ol ee Record a Series Your DVR lets you record multiple episodes of a program according to your preferences e Select the episode type to record such as first run only or all episodes e Specify how many recordings to save e Specify how long to save the recording until you erase it or until space is needed e To access advanced series setup features like add minutes to the start and end times and specify which channels to record select the Recording
21. Status Bar On Demand Packages HDTV Optional Feature Digital Video Recording DVR Dual Tuner Optional Feature Control Live TV Playback Controls Remote Control Arrow Buttons Recorded Program Information Screens Status Bar Pause Rewind Fast Forward Slow Motion Instant Replay Return to Live TV Swap Between Two Programs Personal Video Library Building Your Library Recording Programs One Touch Record Record From Program Information Manually Schedule a Recording View Programs Stored In Your Personal Video Library Record Two Programs at Once While Watching a Show DVR Clipping Record a Series Modify the Series Priority List Manage Schedule Conflicts Manage Series Priority Lists View List of Scheduled Recordings Manage Your Personal Video Library Modify Recording Options Recording Notices Frequently Asked Questions Interactive Program Guide On Demand Optional Feature DVR Overview Controlling Live TV Managing Your Recordings DVR Dual Tuner DVR Single Tuner Troubleshooting N LLJ _ O W 3 Basic i Guide Navigation Tips e Yellow is always the highlight color As you navigate listings using your remote the highlight appears on screen to indicate your current selection e Press the 4 gt buttons on your remote to move the highlight e Press OK Select to make your selection e Press the EXIT button on your remote to return to watching TV Remote Control Features ON DEMAND DVR CO
22. VIDEO RECORDING z Q m s m O a m A O ad G 32 Manage Your Personal Video Library A recorded program remains in your personal video library until you decide to delete it unless you have it set to delete when space is needed Your DVR will record and store up to 90 hours of standard definition programming and up to 20 hours of High Definition programming There are several options for making the most efficient use of DVR storage space To Delete Recordings From a Recorded Program Information screen select the Ej Icon to delete the recording Select the K Icon to modify the Delete Priority which gives you additional options such as deleting the recording when space is needed Copy Recordings to a VCR or DVD After you watch a recording decide to either erase it or keep it permanently by transferring it to a VCR or DVD When you copy recordings to a VCR or DVD make sure that the recording is displayed on the TV screen for the entire time the recording is being copied If you change channels or display guide screens during the copying process your tape copy will contain these images and you may not have a complete copy of the recording 1 Connect the RCA Jacks connection on the back of the DVR to your VCR or DVD Video In 2 Put a tape in your VCR or DVD in your DVD recorder 3 Access your list of Recorded Programs 4 Highlight a program from your list and press OK Select or INFO to select the recorde
23. ages highlight the desired Message and press OK Select to read i Guide provides a Parental Controls feature which allows you to restrict viewing and purchases of TV programs and services based on your viewing preferences To activate Parental Controls set a personalized 4 digit PIN to place Locks by movie rating TV and content ratings channels and titles You can also hide adult titles from being displayed on screen Parental Controls Setup Locks can be set quickly in a variety ways anytime while watching television or using the guide e Press the LOCK button on your remote e Select the f Icon on the Quick Menu or Info screen to lock the current program or channel e Access Parental Controls from the Main Menu or Setup Menu to setup all Locks RET bi ee nae rei With any of these actions if you have not set up a PIN you ll be prompted to enter a 4 digit PIN to activate the Locks feature If you have already set up a PIN enter your number See Setup Section for more information on how to set up PINs The Parental Controls features also provide you the opportunity to lock programs and movies by ratings and content From the Parental Controls button on the Main Menu filter your locks by Movie Rating TV Rating TV Content Channel Title or Service Under TV Content you can lock the level of explicit content based on your viewing preferences for Violence Language Sexual Situations and Suggestive Dialogue
24. al Video Library From the DVR Menu select My Recordings Use the buttons on your remote to search through and highlight titles from your list of recorded programs Press OK Select or INFO to select the program e From the information screen select J Icon to resume play from where you left off or select Jj Icon to restart from the beginning e To control playback while watching a recorded program use either the Video Control Buttons or the arrow buttons on your remote See the Playback Control section of this manual for more information Record Two Programs at Once The Dual Tuner DVR allows you to set recordings for two different programs that air at the same time While recording two programs you can watch and control either program up to the point of live TV by using the SWAP button on your remote There are several ways to record two programs at once Here are two basic examples While Watching a Show Currently Airing e Press RECORD to record the program you are watching e Press SWAP to switch to the other tuner and find the second program you want to record e Press RECORD when you locate the second program you want to record continued on next page My DVR button not available on all remotes You can access the DVR Sub Menu through the DVR button on Quick Menu J zZ O c OQ o LU aa O Li gt ol 0 O 29 From the Guide e Highlight a program you want to record from any listings screen e Press
25. arches 6 Listings by Time 7 Navigating Listings 7 Listings by Channel 7 Program Information 8 Action Icons 9 Reminders 9 Setting Reminders 9 Reminder Settings 10 Smart Channel Surfing 10 Flip 10 Mini Guide Browse 11 Digital Music 12 Local Weather 12 Messages 13 Parental Controls 13 Parental Controls Setup 14 Parental Controls for On Demand 14 View Locked Programs 15 Bypass or Clear Locks 15 Restore Locks 16 Favorites 16 Setup Favorites Lists 16 Access Favorites Lists 17 Add or Delete Channels to Favorites Lists 17 Setup 17 Guide Setup 18 Cable Box Setup 18 Audio Setup 18 Text Language Setup A 18 Screen Saver 19 Parental Controls Setup 19 Screen Position Setup rm 19 Digital Pay Per View PPV Optional Feature 5 19 Order Pay Per View Vv 19 PPV Information Screens 20 Order Pay Per View By Phone 2 20 Order Pay Per View Packages 20 Cancel a Pay Per View Order 20 Pay Per View Notices 21 Adult Programming 22 22 22 22 23 23 23 23 24 25 26 26 26 26 27 27 27 27 27 28 28 28 28 28 28 29 29 29 29 29 29 30 30 30 31 31 31 32 a2 33 34 34 35 35 37 37 38 39 39 On Demand Optional Feature Access On Demand On Demand Action Icons Watch On Demand Programs Order On Demand Programs Order From the On Demand Preview Banner Expiring Programs Display
26. as unplugged Make sure everything is plugged in and running Wait 15 30 minutes for the channels and program data to load N O _ N H O O LL e N lt a _ LL _ Oo Ll Cf LL 39 as ad m Q m Z lt gt N A m o Q m N O Z N 40 75 76 77 78 79 Q I have a message on my screen that says This feature is currently being restored What does this mean A This screen appears if you try to access a feature that is not available because the terminal has not received all the necessary data This most commonly happens following a power loss Q I have a message on the screen that says This channel should be available shortly What does this mean A This screen will appear when you tune to a channel that is currently not available If the channel is not available after 15 30 minutes call your cable company Q What do I do if am stuck in a screen or menu do not understand and want to get out A You can always press the EXIT button on the remote to immediately return to watching TV You can also press the LAST button to back up one screen at a time Q The displayed information or pricing is incorrect A Although i Guide checks all data thoroughly before it is sent to your home programmers do sometimes change their schedules at the last minute without notification Please report erroneous data to your cable company Q What happens to my DVR recor
27. ave this channel in your Favorites list Set Recording Timers Requires separate Ka Indicates the program is available as VCR Setup or use of Digital Video Recorder part ofa package A Place a Lock on the program to restrict viewing gy Set or cancel a Reminder a co L u gt a z m 19 z a gt re U z D lt m Z 20 Order Pay Per View By Phone If your cable provider offers phone ordering the order instructions appear on screen when you select Simply call the number to place your order Then select Continue to complete your order Order Pay Per View Packages Your cable service may offer programs in a package by title time block etc Select the title from the listings and a QJ Icon will appear if the program is part of a package Cancel a Pay Per View Order To cancel a PPV order before the program starts e Select the ordered program in any of the listings menus there will be a sign in the Instant Information e From the information screen select the 94 Icon and follow the prompts to cancel the order Pay Per View Notices Notices associated with your PPV order appear at various times to alert you to the status of your ordered program Note In some cable systems your order will automatically be canceled if you do not tune to the program In systems that use phone ordering you will need to call in your cancellation Please check with your cable prov
28. d program you want transferred 5 From the Information Screen select Jj to restart from the beginning 6 Start recording on the VCR or DVD when playback begins 7 As the recording plays it is copied to your VCR or DVD Note Refer to your VCR or DVD User Manual for specific instructions Recording Low and Full Notices To help you manage your personal video library i Guide will advise you with an on screen notice when the available memory gets low or full If recording space becomes full during a recording the recording will stop Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program Modify Recording Options i Guide gives you flexibility to manage your personal video library You can change your Recording Options at any time as often as you like From the Main Menu or Quick Menu or from MY DVR on the remote Select DVR then select Future Recordings to see a list of your Scheduled Recordings Highlight a program title and press OK Select or INFO Recording HD programing requires a DVR connection to a HD television May not appear on all remotes Select the Icon from the Program Information Screen Select the Icon to change the Recording Options or select the KJ Icon to delete this program from your list of Future Recordings Use the a w 4 gt buttons on your remote to change Recording Options e Change the frequency of the recording such as
29. ders place Parental Controls order On Demand movies and events and see other times a program is airing To remove the information screen and return to watching television press the EXIT button on the remote Q What is the red light on the upper left front of my box and or what is the envelope on the screen A Occasionally your cable provider may send a Message to let you know of new services and special promotions To read the message go to the Main Menu and select Messages You can keep or delete the Message once you have opened it Q How do I set my digital audio language A Not only can you choose the language that displays on the screen buttons and descriptions but you can also change the secondary digital audio that is available with certain networks and programs Choose Audio Setup from the Setup Menu and change the default setting Choose from English Spanish Portuguese or French This feature is only supported on certain digital channels that provide secondary audio If the chosen audio language is not available the default audio language will be heard Q What if I forget my Parental Controls Purchase PINs A You must call your local cable company to have these PINs reset All of the PINs will be cleared Once reset you will need to enter new PINs Q Why can t I purchase this Pay Per View PPV program A There are several reasons that could keep you from ordering PPV events e your phone line might not be plugged in
30. dings if my digital cable box temporarily loses power A All recordings that were saved prior to the power loss are preserved as well as future recording schedules You miss only the recordings in progress while the power was out Note If you experience continued problems with your cable box remote control or interactive program guide please contact your local cable company
31. e guide Search schedule recordings or get more program information while continuing to watching your current show On Screen Program Guide To find out what s on right now press GUIDE to access Listings By Time which shows 90 minutes of listings per screen As you navigate the current program selection is highlighted in yellow and a description appears on screen Press OK Select to view that program Press INFO for additional information ui YOUR ACCESS TO DIGITAL CABLE m Menu selections vary depending on services offered by your cable provider May not be supported by all set top boxes SONILSIT 8 SAIWODALVD HYVIS Search Categories and Listings View program listings the way you want including Listings by Time Listings by Channel or by category Select Search from the Main Menu or Kew from the Quick Menu to begin Narrow your search by theme using subcategories Title Search A Z Title Search allows you to find a specific program by entering the first few letters of the program name e Select Title Search from the Search Menu then A Z Title Search and use the 4 gt and a to navigate the letters on the keyboard to spell out the show title Continue entering letters until the show you are looking for appears on the right if it s not on it won t appear on the list e Arrow to the right and highlight the program you want to watch Press OK Select to see your search results Highlight the progra
32. e or rewind a live program the show continues to be broadcast in real time To return to the live show press the arrow button or LIVE button SWAP Between Two Programs Because your DVR has two tuners it can buffer temporarily record two programs at the same time one on each tuner The SWAP feature lets you toggle back and forth between the two live shows while giving you full control of both e While you are tuned to a program press the SWAP button on your remote You will change tuners e Now you can select an alternate program by changing channels or using the guide e Press SWAP again to toggle between the two programs e When recording two programs at the same time on screen prompts will ask if you wish to swap tuners Select your desired recording preference Note The SWAP button is the key to keeping the buffer for both programs If you change channels without using SWAP you will lose the buffer Using Parental Locks With DVR You can restrict viewing of recorded programs just like any other program If you schedule a recording for a program you have Locked the program will be recorded however audio is muted and no video will appear while the program is recording A restricted notice remains on screen allowing you to enter your PIN to view the program during recording Once the program has been recorded you can access it from your list of recorded programs Just enter your PIN to view it Personal Video Library
33. e program from My Recordings iD Play the recording o Change the Delete Priority K Start the recording from the beginning Place a Lock on the program to restrict viewing Status Bar The Status Bar appears whenever you PAUSE REWIND or FAST FORWARD a live program It also gives you information such as the title of the program you are watching the source of the program and duration of time The yellow position bar indicates where you are in the program Green indicates the length of the program you are watching White indicates the the length of other programs available in the buffer Red indicates that you are watching a recording in progress Pause As you watch live TV and recorded programs press PAUSE and the programming on your TV screen instantly freezes No more missing the climactic scene of a movie or the winning play of the game For programs you are watching live your DVR will remain in pause for up to 90 minutes Pressing PAUSE more than once allows frame by frame viewing Press PLAY to resume normal play of the program from the point where it was paused Rewind Want to review a portion of your live show It s a snap with DVR Press REWIND Press it again up to 4 times to increase the rewind speed REW REW2 REW3 and REW4 will appear on screen Press REWIND a fifth time or press PLAY to resume normal play Fast Forward For programs you are watching live FAST FORWARD can be activated if you have paused o
34. e the Recording Settings for the program You can adjust the start and end times for the recording to ensure everything gets recorded Q Can watch a show am recording before the recording is completed A Yes You can either watch it live as it s being recorded or you can rewind the program you are currently recording and watch it from the beginning while the recording continues Q Can I make a VHS tape or DVD of a recorded program A You can copy a recorded program to a VHS or DVD tape by playing a recording from the DVR in real time while simultaneously recording on your VCR or DVD See Manage Your Personal Video Library in the DVR Section of this manual Q Can I set up my DVR to record every episode of a specific program title A Yes Your DVR lets you record multiple episodes of a program according to your preference by setting up a Series Recording Select the episode type to record such as first run only or all episodes Specify how many recordings to save and how long to save the recording until you erase it or until space is needed To access advanced series setup features like add minutes to the start and end times and specify which channels to record select the Recording Options Icon to review all options Tip Use Title Search to find all air times for a particular title You can then set up individual recordings for any or all episodes no matter what time they re on 50 51 52 Q Can I bookmark a
35. e you may have inadvertently made too many PPV orders and may have to cancel one before making another order e you may have reached your credit limit Call your cable company and have them check your account e your cable company may require you to call them to purchase a PPV event instead of an automatic purchase through the set top box 10 Q What if I missed a Pay Per View PPV movie event that ordered A If your cable company provides impulse ordering you will not be billed for PPV on channels that aren t tuned In cities that require phone ordering you need to call your cable company to cancel PPV orders Check with your cable company to confirm canceling procedures On Demand Optional Feature 11 Q Do my Parental Controls amp Purchase PIN settings stay the same for On Demand purchases as with regular programs A Yes PINs and settings apply to On Demand ratings and purchases 12 Q What if only watched 15 minutes of my On Demand program and didn t get to watch the rest before it expired A You will have to order it again Refer to the On Demand section in this manual for more information on remaining rental and viewing times 13 Q If I get to the end of an On Demand program and want to watch it again can I restart at the beginning A Yes as long as your viewing period has not expired you may watch it as often as you like 14 Q How do I return to watching an On Demand program after I ve tuned to another channel
36. es default is on time Grid Cell Height Adjust the listings grid for single or double height grid display e Mini Guide Cell Height Adjust the listings display for single 3 channels or double 2 channels e Message Indicator Select On to make the message envelope appear when a new message is received e Live Program Notice Select On to extend the recording time of live programs e DVR Clipping Select On to allow the DVR to clip the beginning of a program if there is an overlap of scheduled program recordings see DVR section for more details Cable Box Setup Front LED Display e Current Channel displays the currently tuned channel on the front of the cable box e Current Time displays the current time on the front of the cable box AC Outlet e Switched Determines that power is available only when the cable box is on e Unswitched Allows the power to remain constant to the outlet on the back of the cable box Configuration Highlight and press OK Select to show the configuration screen which includes information your cable company may need in the event of a problem with your service Audio Setup Default Audio Track Secondary digital audio can be changed on certain networks and programs Note that the default audio track will be set to Channel Default or primary ar audio which in most cases is English Use the 4 gt to change the default a at language to English Spanish French or Portuguese
37. every day or once a week e Specify how many recordings to save e Set a Save Until parameter either until you delete or delete automatically when space is needed e Change the start and end times in order to catch every minute of a program even if it runs over From Listings Select your Scheduled Recording in the listings it will be indicated by the red dot in the Instant Info Press OK Select or INFO and select the Icon to change your options or delete the Scheduled Recording From here select SJ Icon to cancel the recording or select Icon to see all the Recording Options a i ee rariny rir CLELI S Recording Notices Recording Starting Notice Before a Scheduled Recording begins a notice will appear on screen giving you the opportunity to confirm or cancel the Scheduled Recording If you don t do anything when the recording is scheduled to start the DVR will automatically tune to the channel and begin recording Live TV programming that has been temporarily recorded will be erased once the Scheduled Recording starts Recording Stopped Notice Changing the channel during a recording will stop the recording You will see a notice confirming whether you want to stop the recording and change channels or continue recording You can SWAP to watch live TV while continuing a current recording See SWAP section of this manual for more information Swap Icon on Stop Recording Notice The SWAP Icon will
38. gital Cable Your remote control holds the key to navigating through the features of i Guide Words appearing in ALL CAPS refer to a specific button on the remote Note that not all remotes have all of the buttons Quick Menu The Quick Menu provides shortcuts directly to the key features of i Guide and digital cable service Press the MENU button one time and the Quick Menu will appear over any video or guide screens Press either the right or left arrow lt gt button on the remote to continuously move through the icons Guide Symbols to Know Quick Menu Icons These icons may appear on your Quick Menu Use the 4 gt on your remote to highlight and select an icon for immediate access A Main Menu go to the Main Menu Search search for programming by title or category DVR DVR set or view recordings w Movies search for movies by category HDTV view a list of programs available in HD ga Kids find programming for kids ON On Demand view On Demand menu and programs Sports search for sports events by category V Favorites go to your Favorites lists Cy Parental Controls block shows or channels Main Menu The Main Menu provides access to all of the features of i Guide and digital cable Press the MENU button twice to view the available options including TV Listings by Time Search Favorites Parental Controls and more Picture in Guide The Picture in Guide feature allows you to watch a show while using th
39. hese programs can be accessed at any time from the On Demand listings If a Reminder appears during an On Demand program you are watching you can accept the Reminder and tune to the linear program which stops the On Demand program To return to your On Demand program later access it from your list of rented titles and Resume or Restart from the beginning Menu label varies by cable system HDTV Optional Feature High Definition HD or HDTV is the most dramatic change for viewers since the introduction of color TV HD is the highest resolution digital television format available offering up to 5 times the resolution of standard analog television HD delivers theater quality pictures and Dolby Digital surround sound Watch your favorite shows movies sports and events with a wider screen life like picture and crystal clear sound To quickly access HD programming press the Quick Menu button and select the HD Ex Icon From there you can select HD programming By Time By Channel or view a list of all HDTV services You also can search for HDTV programs from the Search Menu Note You must have HD equipment to view HD programming z Q gt re lt J m O J m A e 7 z G 26 Digital Video Recording DVR Dual Tuner Optional Feature Imagine coming home to your own personal library of television programs movies and sports that you can watch whenever it s convenient for you It s TV
40. ider for the correct PPV cancellation procedure Pay Per View Program Started A Program Started overlay will appear if you try to order a PPV program that is in progress but is within the purchase window You may proceed with the order but you may miss a portion of the program Note The purchase window is established by your cable provider Pay Per View Order Conflict When you order a PPV program that airs at the same time as an existing PPV order you will be alerted on screen with the option to cancel an order or keep both orders Pay Per View Program Missed If you have ordered a PPV program but didn t tune to it a Program Missed notice will appear asking if you would like to reschedule your order Note This screen will not appear in systems that use phone ordering Adult Programming The Adult category accessed from the Pay Per View menu provides access to listings for adult oriented programming Adult programming may be purchased as a single program or as a time block package depending on your cable provider s service For your convenience you may also restrict Adult titles from being viewed in the listings by setting Parental Controls See Parental Controls section for more information To purchase a program highlight the Icon and follow the on screen prompts to complete your order If the program is scheduled to air at a future time a Reminder is automatically set to notify you of your order before the program begins
41. inside i Guide User s Reference Manual Welcome to i Guide Introducing the new interactive program guide from TV Guide and your cable system i Guide is intuitive intelligent and inspiring It unlocks a world of greater choice convenience and control as you watch television With Digital Cable you have more programming choices than ever before And with i Guide you can effortlessly find the television entertainment you want to see i Guide puts you in control all at the touch of a button Featuring 90 minutes of program listings at a glance you ll find i Guide easy to use and you won t need a degree in computer science to find out what s on i Guide s Quick Menu allows you to move easily to the programming and information you want You ll be able to set Reminders Favorites Lists and in depth Parental Controls Use our Mini Guide to find out what s next while you continue to enjoy watching TV This manual provides you with detailed information about these and other features With i Guide the world of television is at your fingertips LLI OQ W TT 2 L Table of Contents 4 Basic i Guide Navigation Tips 4 Remote Control Features 5 Your Access to Digital Cable 5 Quick Menu 5 Quick Menu Icons 5 Main Menu 5 Picture in Guide 5 On Screen Program Guide 6 Search Categories and Listings 6 Title Search 6 Saved Se
42. ites list o Set a VCR Timer Non DVR A Place a lock on the program to restrict viewing A Set or cancel a Reminder for this program pux Order PPV OND and other pay services See all the times the program will be airing i Ah TET OF Gane A Rn Ge Program information screen on DVR Set Top box Program information screen on Non DVR Set Top box Requires use of a Digital Video Recorder Requires separate VCR or DVD R setup supported on DCT2500 and above set top Reminders You can set Reminders so you don t miss shows you want to watch Setting Reminders From an information screen highlight the E Icon and press OK Select Follow the on screen prompts to confirm the Reminder or view Reminder Settings Reminder Settings Customize the frequency and timing for Reminders e Use the 4 gt buttons to set repeating Reminders e Determine Start and End time for the Reminder to appear on screen up to 15 minutes prior to the program starting and up to 2 hours after the program Is over When you set a Reminder you have the option of bypassing Locks if they are placed on the program so you can then tune directly to the program without having to enter your Locks PIN See Parental Controls section for further information This option appears only if you have already set a Lock for that program T Ce LL m Z T 9 N a JJ j A e gt Z m re N C JJ aA Z Q 10
43. m you want to watch and press OK Select to view Saved Searches Save your search by selecting Save from the keyboard To access from the Search Menu select Title Search then Saved Searches Saving your searches can help you find a show or movie that was not on air at the current time Now you can access your Saved Searches to view the updated results anytime Listings By Time Press the GUIDE button to access the current Listings by Time program information Listings appear in a grid format with channel numbers and network call letters on the left side and times across the top Listings are color coded to identify types of programs Blue Regular programs Purple Movies Green Sports Light Blue Kids programs Amount of programming data varies by system To Navigate Program Listings e Use the 4 gt to scroll forward in time and the a to navigate through the line up e Select from any menu for a specific program e Press INFO to see detailed program information for any highlighted title Highlight a program title and press OK Select to tune to the channel If the program is on now you will tune to it If the program is on later an information screen will provide program details and other options such as setting a Reminder or Recording For faster searching e Use the PAGE lt gt buttons to view listings a page at a time e Press and hold 4 gt or aw to rapidly move ahead in time or through the channel lineup e
44. nd programs may not be recorded with DVR if available You may also be able to use the VCR control buttons available on some digital cable remotes Remote control features vary Order On Demand Programs The On Demand Menu displays a variety of programming categories Use the 4 gt buttons on your remote to select a category and press OK Select to access listings for the category or press access sub category menus Select a title by pressing OK Select or INFO to access detailed information including program length cost rating and description Programs appearing in grey are programs available through a package to which you have not subscribed Contact your cable provider to subscribe to these programs or packages Order From the On Demand Preview Banner Use the Icon from the On Demand preview banner to easily purchase while watching the preview Select the Q Icon and press OK Select to order the On Demand program e Select the J Icon and press OK Select to return to the On Demand information screen To buy the program highlight the 54 Icon and follow the on screen prompts to complete your order If the program is available at no cost the icon will appear instead of kJ Icon Your selection will begin playing immediately and you can watch as often as you want during the rental period Expiring Programs Display On Demand programs with a specified expiration date are displayed with an expiration date in the list
45. ommercial free music in a variety of formats Access Digital Music e Select Digital Music from the Main Menu or Search Menu or e Press the Icon from the Quick Menu or e Press the MUSIC button on the remote if available Music Choice You can press INFO for more information on each category Select a music format and enjoy the music As your re listening press INFO for more information on title track and artist Digital Music channels may also be set as Favorites so you can quickly navigate through your favorite music channels Refer to the Favorites section for more information DMX Y N S m l ou Where available Some digital music providers may offer title track and artist on screen Digital Music may not be available on all menu configurations rr O A gt rr gt L ITI JJ ITI UN N gt Q ITI N 12 Get accurate up to date local weather conditions and a 3 day forecast From the Main Menu highlight Local Weather and press OK Select Use the down arrow button to see a detailed local weather forecast Note Weather service not available for all locations Messages may be sent occasionally by your cable company to announce new services special promotions or other information If you have a Message an envelope indicator will appear in the upper left corner on the screen and a red light will appear on your set top box From the Main Menu select Mess
46. on your schedule Pause live television Rewind and replay programs so you don t miss a beat Record up to 90 hours of your favorite programs and view them as many times as you want whenever you want You can even record High Definition TV All without rentals tapes or returns Your Dual Tuner DVR makes recording and watching your favorite programs easier than ever Powered by i Guide now you can watch a program while recording another or record two programs at once You have your own personal video library stored on your digital set top box so you can watch them at your convenience You can even PAUSE FAST FORWARD and REWIND live TV to playback scenes you ve missed Note Some DVRs have a single tuner instead of two tuners dual tuner This means you can not watch one program while recording another or record two programs at the same time All other functionality remains the same Check with your local provider to ask about Dual Tuner DVR availability in your area Refer to the FAQ section for DVR Single Tuner DVR for more information Control Live TV Using your DVR and your Digital Cable Remote you can control live TV Anytime you tune to a channel the DVR begins making a temporary recording of whatever you re watching So you can PAUSE if the phone rings REWINDor INSTANT REPLAY a scene you missed and FAST FORWARD to skip what you don t want to watch Your DVR will record up to two hours of live TV The live TV recording is n
47. ording technology to a new level capturing picture and sound digitally for a superior result to tape based recording and allowing greater viewing flexibility You can also press Instant Replay to review the last 15 seconds or rewind to see a scene again Yet you won t miss a moment of the program because the DVR keeps recording the current broadcast while you pause rewind or replay scenes No VCR or DVD recorder can do that 20 Q How do return to live TV when I m watching recorded programming A Simply press the LIVE or button on your remote N O _ N L ej m LJ e N lt gt LL Q om ce Li 35 m a m Q m Z lt gt N A m o Q m N e 2 N 36 21 Q How do I record a Pay Per View PPV broadcast A Pay Per View broadcasts must be ordered before they can be recorded If you want to schedule a recording for a PPV event take the following steps a From the Information screen select the Record Icon this will display the Order Program First overlay b Select the Buy Icon c Select the Record This Program Icon d Select the Confirm Icon This procedure orders the program and schedules the recording If you change your mind you must cancel both the recording and order Note You can also set up the recording from the listings by selecting the PPV event and pressing the record button on the remote and following steps b through d 22 23 24
48. ot a permanent recording unless you actually save it to the DVR s hard drive For live TV recordings the temporary recording buffer will be erased if any of the following occur e Turn off your DVR e Change channels Unless you use the SWAP function your DVR will begin to store the new program and remove the previous program you were watching from the buffer See SWAP Section for more information e Watch more than two hours of the same channel After two hours less for HD programs the DVR removes the earlier minutes of the recording Only the most recent two hours you have watched are kept in the buffer These buttons function like VCR controls Plus you have new DVR control features like Instant Replay and SWAP Playback Controls You can play back your video recordings using the Video Control Buttons Note Some remotes are equipped with Instant Replay SWAP and LIVE buttons Play Pause Remote Control Arrow Buttons Ca Rewind Fast Forward The a 4 gt buttons on your remote control will control Slow Rewind aie Siow Forward playback when you are watching a recording in progress From Pause or while watching a recorded program Cw Go to Live TV From Pause Recording capacity varies Recording buffer temporary storage for each tuner will record as long as you stay tuned to the same channel Guide Symbols to Know Recorded Program Information Screens Go back to the previous screen x Delete th
49. ow buttons on your remote On Program Information screens the Action Icons are specific to the program For example a BUY Icon will appear only for On Demand and Pay Per View programs Playback Icons will appear only for recorded programs or rented On Demand titles Q I can t see the entire program title in the listings A Some program titles are too long to fit in the space provided in the grid You might see to indicate there is more to the title For example Third Rock From the Sun might look like Third Rock Highlight the program and check the Instant Information area at the top of the screen for program title and other valuable information including rating actors start end times etc Q What is the graphic bar that appears when I change channels A The Flip Bar appears for a few seconds as you re changing channels to provide important information about programs You will find the name of the current program start and end times channel number rating and current time Q How do I get information on programs A i Guide provides detailed information on programs including movies and sporting events While in a listings screen you can access information by pressing the INFO button on your remote While you are tuned to a program press INFO once for Instant Information or twice for complete information Information includes program details like actors ratings and a brief program synopsis You can also set Remin
50. program I have recorded A Yes When you stop playback of a recorded program it will stop where you left it To continue watching the program select Resume or Restart from the Action Icons Q On occasion a recording starts a minute or two after the program has begun Why A The DVR timer is synchronized with the program guide time If a broadcaster starts the program a minute earlier than the guide s scheduled time the DVR will miss that first minute You can program your DVR to start early or end late by adjusting your Recording Options Q Only part of my program recorded Why A If the beginning of the program did not record you might have tuned to the program after it started and then set it to record If the end of the program did not record the DVR may have reached its storage capacity before it was able to record the entire program DVR Dual Tuner Recording Features 53 54 55 56 57 Q How many tuners does my DVR have A Most DVRs have two tuners This feature allows you to record two channels at the same time record one channel while watching another or record two programs and watch a 3rd program from your DVR recordings library Note some DVRs are equipped with only a single tuner See the Single Tuner FAQ section for more information Q What is DVR Clipping A If there is a recording overlap when both tuners are in use i Guide will clip the beginning of the program See page 32 for complete review
51. r e Change the setting to ON and select your activation time between 1 15 minutes Parental Controls Setup Setup and change your Parental Controls PIN and Purchase PINs Your Parental Controls PIN allows you to restrict viewing of programs Your Purchase PIN is used to restrict pay programming purchases Once you have setup your PINs you can return to Parental Controls Setup to setup your program Locks as reviewed in the Parental Controls section Use the aw 4 gt arrow buttons to make your selections and then press OK Select to confirm each setting Guide Colors if available Select to change the color scheme of i Guide Screen Position Setup To alter your screen position e From the Setup Menu select Screen Position Setup to adjust the screen position e Use the aw 4 buttons on your remote until the display arrows are centered on the screen Digital Pay Per View Optional Feature i Guide makes ordering and watching Pay Per View PPV programs easy Order Pay Per View From the Main Menu and Quick Menu select PPV to go to the PPV Menu Then select any of the PPV options to see programs available in a variety of categories When you find a program of interest highlight the title and press OK Select for the information screen Guide Symbols to Know PPV Information Screens Go back to the previous screen See all the times the program will be airing 40 Order the program or cancel an ordered program V S
52. r rewound the program Press FAST FORWARD to move forward in the program Press it up to 4 times to increase the fast forward speed FF FF2 FF3 and FF4 will appear on screen Press FAST FORWARD a fifth time or press PLAY to resume normal play Note You can only fast forward up to the point of live broadcast Delete Priority is used to determine whether you delete the program or the program is deleted automatically when space is needed Pause capacity depends on video format less than two hours for High Definition programming J zZ O c O VW LL aa O Li gt ol 9 O 27 z a gt re lt z m O a m M O ad O 2 a 28 Slow Motion Your DVR is equipped with slow forward and slow rewind functions to give you crisp and clear Slow Motion images Ever wonder what the referees are looking at when they review a controversial play Use Slow Motion to get an inside look To activate slow forward press PAUSE and then FAST FORWARD To use slow rewind press PAUSE D and then REWIND D To return to regular speed press PLAY Instant Replay With Instant Replay you can go back to see the last play of the game or replay the last scene of your movie Just press the button on your remote or PAGE v on your remote to replay the last 15 seconds Press the button on your remote or PAGE repeatedly to continue skipping back in 15 second increments Return to Live TV When you paus
53. t setup any Favorites simply follow the on screen prompts to begin a new list roruet TARF 1 e s mr m NN 16 Add or Delete Channels to Favorites Lists From the Main Menu select Setup e Select Favorites Lists Setup e Select the Favorites List you want to edit e Select the J Icon to add or remove favorite channels e You can also rename delete or Lock your Favorites list e Highlight a channel in the listings and press OK Select or FAV to add to your favorites a KJ Icon will appear Or to remove the channel press OK Select or FAV and they will be removed e Press the Icon to confirm your Favorites channel settings Setup From the Setup Menu you can activate and customize certain i Guide features such as the Flip Bar Parental Control options Cable Box settings Audio settings Languages and more Guide Setup Flip Bar Position Flip Bar can appear on the top or bottom of your screen default is bottom Flip Bar Timeout Changes the amount of time the Flip Bar will stay on your screen from 2 to 15 seconds default is 3 seconds e Channel Entry e Yes automatically tunes to a channel after 2 seconds when entering channel number from your remote defaults to Yes e No you must enter 3 digits or press OK Select when entering channel number from your remote e Reminder Start Time Adjust the amount of time the Reminder Notice will appear before the start of a program from 1 15 minut
54. that allows you to choose between a previously set recording and the new recording that is conflicting Individual recordings always take priority over series recordings when there are scheduling conflicts In case of a scheduling conflict between two series programs additional icons will appear at the bottom of the Scheduling Conflict screen to help you determine which program to record Manage Series Priority List Return to the previous screen Record new program or series as shown Loa Show conflicts when the new series is a high priority rrm Show conflicts when the new series is a low priority 9 Don t record new program or series To give your new recording the highest scheduling priority and to capture the most number of episodes for your new recording select High The screen will show you how many episodes of the new series will be recorded and which episodes of the old series will not be recorded because of the conflict e To move the new series back to the bottom of the scheduling priority list select Low and the screen will refresh and give you revised results Select the Record Icon to confirm your new settings View List of Scheduled Recordings e From the Main Menu or Quick Menu select DVR Select Future Recordings e See a list of all the programs you have scheduled to record e Select a title to cancel the Scheduled Recording or modify Recording Options Menu label may vary DIGITAL
55. you to confirm you want to change the channel and stop the recording Q Can I schedule a recording for two shows airing at the same time A Currently your DVR can only record one program at a time If you try to schedule a recording at the same time you have scheduled another you will see a Scheduling Conflict message that gives you the opportunity to change your Recording Options Troubleshooting 67 68 69 70 71 72 73 74 Q Why doesn t the set top box respond when I press the keys on my remote A If power is on make sure your remote is in the Cable mode Press the CABLE button on the remote Q If the power goes out do need to reset my Parental Controls and Purchase PINs Favorites and Reminders A No These features will not be lost if the terminal loses its power However the guide information will need to reload into the box Q Nothing happens when the MENU button is pushed but I can change the channel up and down A If the terminal was just installed it takes approximately 15 30 minutes for i Guide to be downloaded to the set top If after 15 30 minutes nothing happens unplug the terminal plug it back in and wait another 15 30 minutes If the guide still does not appear contact your cable company Q I can t see the edges of the i Guide screens A Select the Adjust Screen Position option from the Setup screen Press the 4 gt buttons until the arrows on the screen are centered

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