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1. SLL L LDSS cece eee e eee eeceeeceeeeeeeeeeeeeeees 22 Test backup Source tab LSL e cece eee cece cece eee eeeceeeeceeeeeeeeeeess 23 Test backup Destination tab 000 0 22 c cece cece cece eee c cece cece ceeeceeeeececeeeeeeeees 24 Test backup Options tab e cece cece eeeceeeeceeeeeeeeeees 25 Test backup Scheduler tab 2 0 0 0 LLS LSDS ce cece eee cece cece eeeeeeeeeeeceeeeeeees 26 Test backup Summary of backup settings dialog e ee eee eee eeee 27 Test restore Selecting Full Backup restore 2200 0 2 ccc ccc c cece cece ccc ceececceeeeeeeeeees 28 Test restore Select computer and backup to restore 2 20 02 LLS cece eee e cece ee eeeee 29 Test restore Summary of backup restore dialog 2 00 0 LLS cece cece eeeeeeeeeeee 30 GFI BackUp Agent Credentials screen e cece e cece eee e ccc ccceeceeeeeeeeeeeees 40 List of Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Terms and conventions used in this manual 0 2200 0c cece cece c eee c cece ccc eeceeeeeeeeeeeeees 6 GFI BackUp services eee eee cece cece cece cece cece e cece eeeeeeeeeeeeeeeeeeeeeeseees 8 Hardware requirements 002 0000 c cece cece cece LL 10 Software requirements c cece eee e eee cece ee eeeeeeeeeeeceeeeeeeeeseseeees 10 Hardware requirements P LL 11 Software requirements2. Microsoft Volume Snapshot Service Microsoft VSS required to back up files currently in use Ensure that your firewall settings enable communications between all the computers where GFI BackUp Agent are installed and the server where GFI BackUp Administration Console resides For further information on how to configure the Windows Firewall refer to http kbase gfi com showarticle asp id KBID003879 Note In case where GFI BackUp Administration Console is installed on a computer with multiple IP addresses for example Internal and External networks it is recommended that during the installation you specify an IP address reachable by all subnets where the GFI Backup Agents will be installed GFI BackUp 2 System requirements 10 2 2 GFI BackUp Agent Table 5 Hardware requirements Processor Compatible with Microsoft operating systems RAM 1GB Hard disk 300MB Table 6 Software requirements Supported operating systems x86 or x64 Microsoft Windows Server 2008 Microsoft Windows Server 2003 Standard Enterprise Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP 2 3 GFI BackUp Bootable Restore Disk Table 7 Hardware requirements Processor All supported by Microsoft operating systems RAM 1GB Hard disk 30MB Table 8 Software requirements Supported operating systems x86 or x64 Microsoft Windows Server 2008 Microsoft Windows Server 2003 Standard Enterprise Microsoft Windows 7
3. e cece cece ee ee eee eeeeeeeeeeeeeeeeeeeeeeeeeseeees 11 Hardware requirements 2 20000 cece cece cece LL 11 Software requirements e cece cece eee cece ee eeeeeeeeeeeeeeeeeeeeeeceeees 11 1 Introduction GFI BackUp is a simple yet powerful backup and restore utility that enables you to back up and restore data stored on local and networked computers GFI BackUp offers the following main features Backup to a wide variety of media Backup Vir tualization envi ronments Complete set of backup types Disk Image Backup and Restore Ease of use Extensive sched uling controls Full visibility on systems oper ation Granular control on user actions Microsoft SQL server backup Network wide backup and restore capabil ities Secure backup Including local and external storage devices removable media such as CD DVD Blu ray discs and Tape drives and other locations such as NAS or FTP Backup and restore virtual machines and test environments GFI BackUp supports VMware Work station VMware Server and Microsoft Hyper V Full backup incremental and differential backups as well as stack backups enable the setting up of different backups that cater for all needs Create snapshots of your entire system and recover your operating system installed applications and data This disaster recovery feature enables you to recover from hardware failure data cor ruption and theft A user ce
4. ao U a AA T GFI The information and content in this document is provided for informational purposes only and is provided as is with no warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose and non infringement GFI Software is not liable for any damages including any consequential damages of any kind that may result from the use of this document The information is obtained from publicly available sources Though reasonable effort has been made to ensure the accuracy of the data provided GFI makes no claim promise or guarantee about the completeness accuracy recency or adequacy of information and is not responsible for misprints out of date information or errors GFI makes no warranty express or implied and assumes no legal liability or responsibility for the accuracy or completeness of any information contained in this document If you believe there are any factual errors in this document please contact us and we will review your concerns as soon as practical All product and company names herein may be trademarks of their respective owners GFI BackUp is copyright of GFI SOFTWARE Ltd 1999 2011 GFI Software Ltd All rights reserved Document Version 03 02 00 Last updated month day year 05 10 11 Contents 1 EO CANIN eeaeee ANA a a S d a ai a sa i DAA nA daa 6 1 1 Using this manual aaa 6 1 2 How does GFI BackUp
5. Microsoft Windows Vista Microsoft Windows XP GFI BackUp 2 System requirements 11 3 Installing GFI BackUp 1 Double click the GFI BackUp Administration Console application setup 2 Click Next at the Welcome screen to continue setup 3 Choose the license type and click Next To compare the available GFI BackUp editions refer to http www gfi com backup software for business backup editions htm 4 Carefully read the End User License Agreement If you agree to the terms laid out in the agreement select accept the terms of the license agreement and click Next GFI Backup 2011 Ls B Ka Connection Settings Specify the connection settings G FF GFI Backup will host the GFI Backup Administration Console on the specified IP address and httpis ports Detected IP address 192 168 3 95 http port 5580 https port 5543 Use default settings D Use custom settings you will be able to specify your custom settings in the next NOTE Ensure that the above ports are not blocked by firewalls Screenshot 1 Installation Use default or custom connection settings 5 Select Use default settings and click Next to install GFI BackUp Administration Console using the discovered IP address HTTP and HTTPS ports To change the discovered settings click Use custom settings and click Next vw Note If the installation wizard detects multiple IP addresses the wizard enables you to select the IP address from a l
6. BackUp GFI Backup Network GFI Welcome Administrator Logout Home Backup and Restore Agents Reporting Settings Tools Support o o View alerts and notifications monitor backup activity and launch backup restore tasks New Backup po Restore S Reports pas Create a new backup Restore a backup eas View backup task reports Experience Guide Alerts and notifications w You are logged on using default credentials IMPORTANT To avoid unauthorized access customize your login credentials now Lassusuusa O TIP Backup amp Restore operations enabled only on this computer For instructions on how to manage more computers click here Ready to experience the full potential of GFI Backup b amp b Automatic export of Administration Console settings is not configured Configure now Click here to find out how Statistics y Quick Links y Screenshot 5 Installation Home page GFI BackUp 3 Installing GFI BackUp 15 v Note To manually load the GFI BackUp Administration Console web interface click Start gt Programs gt GFI Backup 2011 gt GFI Backup 2011 Administration Console 3 1 Post install configurations 3 1 1 Introduction This section is only applicable when installing GFI BackUp in Network mode 3 1 2 Step 1 Select the Data Access Method The Data Access Method is the method used by GFI BackUp to retrieve information located on the source computers When switching to a Network license the Startup
7. From the GFI BackUp Administration Console main screen select Restore and in the welcome screen click Next 3 Select Restore Other Backup and click Next GFI BackUp 3 Installing GFI BackUp 27 GFI Backup Network Restore Method Source Full backup restore Use this option to restore full backups C Item level restore Use this option to restore only individual items from a specific backup Configuration progress 1 2 3 4 STEP 1 of 2 Specify the type of restore operation to perform Choose one of the supported restore types shown below Restore Backup Wizard Preview Source selection for Full Backup Restore GFI Backup Backup Restore Wizard Tau a STEP 2 of 2 Spy the bako vows NG ranore Select he backup Mina to restore Only one barte Can be restored dung tha restore amon Sukat Computer Babao Name Tree See Backup Desnos Encrypt Compress Schedule Last Bun Ulo tuen OSova Bach fut rws pio Rn oe 0102 09 Compte Oftesaran taip Na 2 FO p 4 umere 01 02 09 DO 2 Olio txip ht nas DAO Day oras o O Compass 3 Oeser tate ba saa DO O O Oise Raku ft Co p 4 umoo 0100 09 Gm gt bemors mig an payan om Screenshot 17 Test restore Selecting Full Backup restore 4 In the Restore Type tab select Full backup restore and clickNext GFI BackUp 3 Installing GFI BackUp 28 GFI Backup Network Restore Backup Wizard source STEP 2 of 2 Specify th
8. GFI BackUp Administration Console GFI BackUp 1 Introduction 8 1 3 1 Further information on GFI BackUp licensing For more information on GFI BackUp licensing refer to http go gfi com pageid BKUP compEdition GFI BackUp 1 Introduction 9 2 System requirements 2 1 GFI BackUp Administration Console Table 3 Hardware requirements Processor RAM Hard disk Intel Pentium 4 onwards 1GB 500MB for installation temporary files and logs Table 4 Software requirements Supported oper ating systems x86 or x64 Supported web browsers Other require ments Optional require ment v Note Microsoft Windows Server 2008 Microsoft Windows Server 2003 Standard Enterprise Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP Microsoft Internet Explorer 8 or later Mozilla Firefox 3 or later Adobe Flash Player required by GFI BackUp to display Activity and Disk Space charts in the Home Page of GFI BackUp Administration Console Freely downloadable from http www adobe com products flashplayer Static IP address install GFI BackUp Administration Console on a computer with a static IP address Using DHCP may lead to connectivity loss between the GFI BackUp Administration Con sole and the GFI BackUp Agent Open TCP ports 5580 amp 5543 required for GFI BackUp Administration Console access and for communication between GFI BackUp Agent and GFI BackUp Administration Console
9. the task is run Only new and changed files are backed up in subsequent runs Deleted files in the source will be removed from the destination Do not delete files from destination C Stack Backup With Versioning CI All source files are backed up to destination each time the task is run Previous backups are not overwritten with new backups O Keep only the last versions Help me choose Configuration progress 1 2 3 5 6 7 Screenshot 14 Test backup Options tab 8 In the Options tab select Full Backup This will copy all data to the backup destination Click Next v Note For this test all other options in the Options tab should be left to the default values For more information on how to configure these settings refer to the GFI BackUp Administration and Configuration Manualinstalled with the product GFI BackUp 3 Installing GFI BackUp 25 GFI Backup Network New Backup Wizard Computer Source Destination Options Scheduler STEP 6 of 7 Configure the date time freguency schedule on which to run this backup Select the type of backup schedule to run Schedule type Run manually Run manually Run one time only IT Reschedule On Windows startup V Wake up cdOn Windows shutdown On specific days of week Run every few days Run every few hours ate before running backup O Retry every T Create des Pstination is not accessible Configuration progress E C CI
10. 1 2 3 5 6 7 Screenshot 15 Test backup Scheduler tab 9 In the Scheduler tab select Run manually from the Schedule type drop down This enables you to execute the task manually on completion of the wizard GFI BackUp 3 Installing GFI BackUp 26 GFI Backup Network New Backup Wizard General Computer Source Destination Options Scheduler Backup Summary Task Name My Backup Summary of backup settings Computers W702 Review the backup summary displayed and click Finish to save setup Sources All COMPUTERS C Source To change any parameters click Back or select any of Destination C Destination the New Backup Wizard tabs to go directly to the parameter change Compression N A Click Cancel to cancel new backup setup and discard Encryption N A any configured options Backup Type Schedule Start manually Notifications Alert on error Alert on warni Actions lt none gt co as Screenshot 16 Test backup Summary of backup settings dialog 10 In the Summary of backup settings dialog review the task being set up and click Finish Click Yes to start backup 3 5 Restoring test backup task 1 After the backup task is complete locate the source files previously backed up on the local computer and either remove delete or rename the folder containing such files O Note This will facilitate the restore validation process and it will be easier to see that the files are restored 2
11. Agents are the components that manage backup and restore operations on client machines including the computer where GFI BackUp Administration Console is installed Through user permissions set by the systems administrator users can also configure their own backups restores and sync operations on their workstations and computers over and above those setup by the administrator via the GFI BackUp Administration Console GFI BackUp 1 Introduction 7 v Note This user manual provides detailed information related to the deployment and configuration of GFI BackUp Agent For detailed instructions on how to use the features included within GFI BackUp Agent refer to the User Manualavailable from http go gfi com pageid BKUP manuals 1 2 3 GFI BackUp Services Table 2 GFI BackUp services GFI Backup The central component of the GFI lt drive gt Program Files GFI GFI Local System 2010 Sched Backup 2010 Agent Executes the Backup 2010 GFIBSched exe uler Service following tasks Receives backup restore instructions from the GFI Backup Administration Console Sends backup restore status reports to GFI Backup Administration Console Manages backup restore task scheduling Manages the execution of backup restore tasks in the designated order Notifies GFI Backup Tray Agent about the GFI Backup Administration Console connection and task execution status GFI Backup Verifies the status of installed agents lt drive gt Program Fi
12. TH AMERICA 15300 Weston Parkway Suite 104 Cary NC 27513 USA Telephone 1 888 243 4329 Fax 1 919 379 3402 ussales gfi com ENGLAND AND IRELAND Magna House 18 32 London Road Staines Middlesex TW18 4BP UK Telephone 44 0 870 770 5370 Fax 44 0 870 770 5377 sales gfi com EUROPE MIDDLE EAST AND AFRICA GFI House San Andrea Street San Gwann SGN 1612 Malta Telephone 356 2205 2000 Fax 356 2138 2419 sales gfi com AUSTRALIA AND NEW ZEALAND 83 King William Road Unley 5061 South Australia Telephone 61 8 8273 3000 Fax 61 8 8273 3099 sales gfiap com GFI
13. Wizard enables you to select the preferred Data Access Method GFI BackUp 3 Installing GFI BackUp 16 GFI Backup Network Startup Wizard Select data access method Backup restore operations must run under a Microsoft Windows user account that has access privileges over the data to be backed up from networked computers Select the method that GFI Backup will use to run backup and restore operations This setting can be modified later on via GFI Backup Administration Console Settings One account for all Recommended for Active Directory environments Use the following Microsoft Windows account This account has access privileges over all data to back up from networked computers and will be used by default to access the data networked computers User name Eg local or domain administrator account E g DOMAIN User Password Custom Recommended for Workgroups Use this option if a common user account cannot be relied upon to access data on networked computers such as operating in a work group environment The GFI Backup Agent will prompt each user to specify their credentials and safely store them to access and process the data associated with these accounts Help me choose Screenshot 6 GFI BackUp Select Data Access Method 1 Select one of the following options One account for all Choose this option if your network setup allows for a single user account that has read access p
14. Work la 7 1 3 GFI BackUp Licensing aaa as a a i ss LG ag i NET OEE 8 2 System reguirements c eee cece eee cece eeeeeeeeeeeeeeececeeeeeeeeeeeeeess 10 2 1 GFI BackUp Administration Console 02 2 0 2 0 c occ ccc ence ccecccccecceceecceceeseeeseeeeseees 10 2 2 GFI BackUp AGENT ias pan paaa PnP Ka GB ahs 11 2 3 GFI BackUp Bootable Restore Disk 22 2 2 20 00 0 coe cece eee eee ec ccc ec ee ceccececcececeeceeseee 11 3 Installing GFI BackUp ccc cc ccc eccccceccecceceecceececeeeceececeeceeceecueeeeneeeeess 12 3 1 Post install configurations 0 20 2 00 20 c cece cece ccc ccccecceceeceeceeceeseeseeeeeeeseereteeeteees 16 3 2 Testing GFI Backup ias aa a io is ace cases Sa a ara i i S Sa ss i ss asa 18 3 3 a AP PAA YA 18 3 4 Adding a test backup task 0 20 00 20 occ cece cc cece ccc cecccececceeceeceeseeseteeessesseneeteeaes 19 3 5 Restoring test backup task c cece LSS cece cc ececeececceceeecesenseeseaeess 27 3 6 Validating the restore Process 2 20 2 LLS cece c ee ceceececeececcececcececseceeees 30 4 Troubleshooting and support 0 00 cece ccc ec cece ecccccecceccececceeceeceuceceeceereeseeees 31 AW AA 31 4 2 COMMON SSU6S laana anaana pn sese NG PGKA GL maka a kk GG GG 31 4 3 Knowledge Base 2 20 000 0 0 aaa 31 4 A Web dr ON cia a a as pt AG WOO LALA GAS Ga nG CT BIG ba ag alee eee Neo 31 4 5 Request technical support 0 0 00 aaa cece cee aa cece cee ceccec
15. ackup type where only the data changed in the period between the backup being taken and the last backup taken is backed Typically this backup type is faster to take but slower to restore Item level restore A type of backup restore where only selected files folders settings are restored LAN folder A backup destination on a LAN where backups will be saved on the successful execution of a backup task Linear Tape Open An open standard for magnetic data tape storage which is supported by LTO consortium ini tiated by Seagate HP and IBM It is the product of choice for high performance backups in an enterprise and large business LTO is cheaper and more readily available Ultrium form fac tor than DLT S SDLT while performance is almost the same LTO also supports Encryption LTO See Linear Tape Open M Media Spanning The process of splitting a backup task across multiple media to backup data which volume is more than what the media allows Microsoft Volume Shadow Copy Service A Nicrosoft Windows OS Windows XP and Windows 2003 onwards that provides the backup infrastructure for Windows based computers and servers Also provides a mechanism for cre ating consistent point in time copies of data known as shadow copies It is also the service through which open files can be backed up O Open File Backup The ability of a software application to take a backup of a file that is currently in use Within GFI Backup this is po
16. b gt General Settings GFI Backup Administration Console Login account details Use this section to configure the password that will be used for the logging on to Administration Console Old Password 00006 New Password 0060 Confirm Password 00006 Screenshot 7 Settings Administration Console login account 3 In GFI BackUp Administration Console Login account details key in the old password new password and the new password confirmation 4 Click Save 3 1 4 lt Optional gt Step 3 Configuring Proxy Settings If your network settings require that you configure GFI BackUp to use a proxy 1 Locate the config ini file in the lt GFI Backup installation path gt 1GFI Backup 2010 Administration Console htdocs config folder 2 Open config ini with a text editor and locate the proxy identifier 3 Provide the following information proxy_address Defines proxy IP address where data should be relayed to proxy_address 192 168 3 122 proxy_port Defines proxy IP port where data should be relayed to proxy port 225 proxy user Defines the username using which you can access the proxy proxy username proxyuser name service proxy_password Defines the password using which you can access the proxy proxy_user service name proxyuserpassword 4 Save the config ini file and restart the GFI BackUp Administration Console 3 2 Testing GFI BackUp 3 3 Introduction Once GFI BackUp is installed and the post configuration setting
17. cal External HDD or LAN FTP location Click this option to use a physical location on disk or network as the medium for this backup operation AB Backup to CD DVD or Tape Click this option to usea CD DVD or a Tape Drive as the medium for this backup operation Configuration progress Cc 1 2 3 4 5 6 7 Screenshot 9 Test backup Select the destination media used for backup 3 In the welcome screen select Backup to Local External HDD or LAN FTP location GFI BackUp 3 Installing GFI BackUp 20 GFI Backup Network New Backup Wizard corea aur Desinaton Optin Scheler STEP 1 of 7 Specify the general details for the new backup Specify backup task details Backup Task Name Test backup Backup name that will appear in the task list Backup Description Create to test GFI Backup installation 2 Optional The description for this backup task Configuration progress Ci Next KE 1 2 3 4 Screenshot 10 Test backup General tab 4 In the General tab key in the new backup task details gt Backup Task Name Define the backup task name that will be associated with the new task being created gt Backup Description Key in an optional description of the new backup task being created Click Next GFI BackUp 3 Installing GFI BackUp 21 GFI Backup Network New Backup Wizard STEP 2 of 7 Specify the computers to which this backup will apply By default backups are run for all use
18. ckUp 5 Glossary 37 W Workgroup A Nicrosoft peer to peer computer network where members can access each other s resources such as files printers and internet connection ZIP password protection A data compression and archive format that offers encryption mechanisms that are faster than AES but less secure GFI BackUp 5 Glossary 38 6 Appendix Credentials for remote operations 6 1 Introduction On all Microsoft systems an entity that requests access to data requires rights to access such data otherwise access is denied In the case of GFI BackUp the credentials are defined in Settings 5 Backup Restore Settings as the method used by GFI BackUp to acquire read rights v Note When installing GFI BackUp Network Edition the wizard will guide you to configure the Data Access Method For more information refer to Post install configurations page 16 Since different networks have different requirements GFI BackUp cannot automatically determine what a network s requirements are This setting enables GFI BackUp to gt Provide a single set of account credentials with rights to all the data to back up for example a domain or local administrator password gt Have network users provide their own password which will be securely stored and used at the time of backup to access data residing on the computers that they use 6 2 One account for all This method is typically recommended for Active Directory environ
19. d agent to be used with GFI Backup Backup actions Actions automatically performed by GFI Backup just before or after a backup is taken This includes running applications for example anti virus and backup verification Backup destination The location where backups will be located once a backup is completed Backup notifications The visual and audio notifications displayed or sent to users on specific events being trig gered for example send email notification on backup task successful execution Backup policy Rules and procedures in force within an organization that enable that organization to take adequate amounts and types of backup This includes testing of the restore processes Backup rotation scheme A method used to backup data effectively where different media is moved from storage to use and vice versa GFI BackUp 5 Glossary 33 Backup schedule The schedule that the backup task will be executed upon for example execute weekly on Thursday at 23 00 Backup source The data that will be backed up by the backup task in question Backup task name A user friendly name used to identify backup tasks name within GFI Backup Backup window The time period during which a system is available for backups Blu ray disk An optical disc storage medium designed to cater for capacities up to 50 Gigabytes C Compression A mechanism that enables the encoding of information using a reduced number of bits to rep
20. data on networked computers In this case users will be asked to key in their login credentials via the GFI BackUp Agentlogin credentials screen These credentials are then securely stored and used at the time of backup execution to access the data to back up GFI BackUp 6 Appendix Credentials for remote operations 39 This option can also be used in Microsoft Windows Active Directory environments It is however often not required since typically providing the credentials of a user with rights to access all data to back up in the Single account method requires less management overhead GFI Backup ADMINISTRATION CONSOLE A GFI Backup 2011 Agent Credentials To allow GFI Backup to backup your data through the GFI Backup s Administration Console key in the password of your machine below Username JohnDoe Password eeeeeeee Domain name TCDOMAIND COM Save amp Enable Backup Agent Screenshot 20 GFI BackUp Agent Credentials screen Choosing the Use credentials supplied by users will prompt users to provide their credentials at these times Upon agent installation The user installing the agent will be asked to provide his her credentials when the agent is installed Upon first login Users other than the one that installed the agent will be asked to provide their credentials when they log in for the first time on a computer that has the agent installed Upon credential changes Users will aut
21. dware compression with a compressed capacity up to 1 6TB per car tridge and also higher data throughput than DAT drives Disaster recovery The process of recovering and restoring data in the eventuality of a disaster It is highly rec ommended that such a process is planned audited and tested on a regular basis DLT See Digital Linear Tape Encryption settings The settings that enable GFI Backup to encrypt the data to back up This includes the type of encryption ZIP AES and the encryption password FTP location A remote backup destination accessible via the FTP protocol where the files to be backed up by GFI Backup will be stored Full Backup A backup type where all the data will be backed up regardless of whether this data was pre viously backed up or not Full Backup Restore The complete restore of a backup previously taken G GFI Backup Agent A software application deployed on the computers to back up data from that enables GFI Backup to collect archive and compress data to a central backup destination GFI LANguard A GFI application that provides network security scanning and vulnerability management serv ices Can be also used to deploy software such as the GFI Backup Agent Refer to http www sfi com lannetscan for more information on GFI LANguard GFI BackUp 5 Glossary 35 H Hot backup The backup of a database that has not been stopped for backup purposes Incremental Backup A replace b
22. e backup source to restore Select the backup session to restore Only one backup can be restored during this restore session Select Computer Backup Name Backup Destination Encrypt Compress Sche Computers amp Users i My Backup C Destination no no manua B w702 2 John Smith m m ria m I Restore to a different location Configuration progress Screenshot 18 Test restore Select computer and backup to restore 5 From the Select Computer list select the user for which to restore data 6 From the list of backups displayed select the backup to restore 7 lt Optional gt To restore to a location different from the original location select Restore to a different location key in the path and click Next to continue restore configuration Alternatively to restore to the original location click Next GFI BackUp 3 Installing GFI BackUp 29 GFI Backup Network Restore Backup Wizard Restore Type Source Restore Summary Restore Type Full backup restore Su mmary of backu p restore Computer W702 Review the restore summary displayed and click Finish to save setup Task My Backup To change any parameters click Back or select any of the Backup Restore Wizard tabs to go directly to the parameter to change Click Cancel to cancel backup restore and discard any configured options Configuration progress 1 2 3 4 Screenshot 19 Test restore Sum
23. eceeceeeeeeseeeeeeeas 31 4 6 Documentation coc ec eet Sea as MAMA pee sie LED GR yesh lain L a see eyes kilala kang 32 bac KT 5 NANA aaa 33 6 Appendix Credentials for remote operations 0 2 2 2 0 2 o cece cece eee ec cece cee cececceceees 39 6 1 is a wees cts snes ee a en ies Se sea 39 6 2 One account for all Ha 39 6 3 Credentials supplied by Users 2 2 2 0 22 coco cece cece ccc aaa 39 TINGEN a ia a et a a PAA 42 Screenshot 1 Screenshot 2 Screenshot 3 Screenshot 4 Screenshot 5 Screenshot 6 Screenshot 7 Screenshot 8 Screenshot 9 Screenshot 10 Test backup Screenshot 11 Screenshot 12 Screenshot 13 Screenshot 14 Screenshot 15 Screenshot 16 Screenshot 17 Screenshot 18 Screenshot 19 Screenshot 20 List of Figures Installation Use default or custom connection settings 12 Installation Specify custom connection settings 13 Installation Specify credentials used for local backyp 2200 e eee ee eee eee 14 Installation Installation summary 15 Installation Home page LL 15 GFI BackUp Select Data Access Method LSL cece cee ccccececeeeeeeeeeeess 17 Settings Administration Console login account 18 Test backup Select Backup files folders and settings option 19 Test backup Select the destination media used for backpp 20 General Cab a es aa eisi r LA a sa Ls ecscdeude 21 Test backup Computer tab
24. ential issues that are commonly encountered gt Step by step navigational instructions to access a specific function Bold text Italics text Items to select such as nodes menu options or command buttons Parameters and values that you must replace with the applicable value such as custom paths and fil enames Code GFI BackUp Indicates text values to key in such as commands and addresses 1 Introduction 6 1 2 How does GFI BackUp Work GFI BackUp Storage Location kom e e a cm cm i ee a a Figure 1 How does GFI BackUp work GFI BackUp is composed of three interdependent components gt GFI BackUp Administration Console gt GFI BackUp Agents gt GFI BackUp Services 1 2 1 GFI BackUp Administration Console The GFI BackUp Administration Console is installed at a central location with network access to all computers that require a backup solution Deploy all the required agents on your networked computers and use the GFI BackUp Administration Console to Configure new backup tasks across multiple computers on your network Manage GFI BackUp Agents deployed on your network Restore data on networked computers from a central location Centralize the storage of backups to a central network location or media Monitor the operation of tasks backups and restores across the whole network Generate reports on the operation of backups and restores 1 2 2 GFI BackUp Agents The GFI BackUp
25. ist of detected IPs GFI BackUp 3 Installing GFI BackUp 12 GFI Backup 2011 eae Connection Settings Specify the connection settings G F Select the IP address and specify the http and https ports to be used to access the web based GFI Backup Administration Console Detected IPs 192 168 200 6 z HTTP port HTTPS port 5543 installed on this computer Select the one that will be used by GFI Backup to host D Installation wizard has detected multiple IPs as a result of multiple network cards the web based administration console NOTE Ensure that the above ports are not blocked by firewalls Screenshot 2 Installation Specify custom connection settings 6 lt Optional gt If Use custom settings is selected in step 5 or if multiple IP addresses are discovered select and key in the IP address HTTP and HTTPS ports to use and click Next to continue setup i Note For computers with multiple IP addresses for example Internal and External networks you must specify an IP address reachable by all subnets where the GFI Backup Agents will be installed v Note If Use default settings was selected this screen is not displayed In this case proceed to the next step GFI BackUp 3 Installing GFI BackUp 13 GFI Backup 2011 CJ o a Credentials Specify the credentials For backups on this computer G F Specify the credentials of an administrator account on this machine t
26. les GFI GFl Local System Attendant Backup 2010 GFIBInst exe Service GFI Backup The Apache HTTP service that enables lt drive gt Program Files GFI GFI User account specified Administration the GFI Backup Administration Console Backup 2010 Administration Con during installation for Console sole apache bin httpd exe the GFI Backup Admin Console GFI Backup Dis Sends and receives low level messages lt drive gt Program Files GFI GFI Back Local System klmage while performing a Disk Image Backup _up Disklmage Win32 oodiag exe 1 3 GFI BackUp Licensing GFI BackUp licensing is based on the role that the deployed GFI Backup Agents will play in your backup strategy GFI BackUp Agents are licensed as follows Servers GFI BackUp Agents assigned a server license enable you to perform server level oper ations such as backing up Microsoft SQL Servers and files folders on systems running server Oper ating Systems such as Microsoft Windows Server 2003 Workstations GFI BackUp Agents assigned a workstation license can back up data from systems that are not running a server type of OS for example Microsoft Windows 7 Agents running under a workstation license cannot for example be used to backup Microsoft SQL Server data Notwithstanding the license assigned to the installed agents the GFI BackUp Agent software is the same for all GFI BackUp Agents and the license type assigned to an agent can be changed via the Licensing tab in the
27. mary of backup restore dialog 8 In the Summary of backup restore dialog review the restore information displayed 9 Click Finish to start restore operation and wait for the task to complete 3 6 Validating the restore process Check that the contents of the restored folders match the original source files previously backed up Files should match in both content and attributes GFI BackUp 3 Installing GFI BackUp 30 4 Troubleshooting and support 4 1 Introduction This chapter explains how to resolve any issues encountered during installation of GFI BackUp The main sources of information available to solve these issues are This manual most issues can be solved through the information in this section gt GFI Knowledge Base articles Web forum gt Contacting GFI Technical Support 4 2 Common Issues For the GFI BackUp Freguently Asked Questions page refer to http kbase gfi com showarticle asp id KBID003779 GFI BackUp does not load Possible Cause startup wizard or login On some Microsoft Windows Server installations GFI BackUp user interface might not load screen until GFI BackUp is added as a trusted site Actions Add GFI BackUp website as a trusted site within Internet Explorer 1 In Internet Explorer select Tools gt Internet Options 2 Select Security tab choose Trusted Sites icon and click Sites 3 Uncheck Require server verification https for all sites in this zone option add the GFI Back
28. ments where system administrators have exact control over users and permissions Through a single account with domain or local administrator privileges or an ad hoc account purposely created with rights over the data to access you typically can access all the data over the network and have GFI BackUp back it up for you This method is also applicable in Microsoft Windows Workgroup environments if you create an administrator account on each and every computer on the workgroup with the same set of login credentials While this might be feasible for small networks this may not be practical in larger workgroup environments due to the management overhead To configure GFI BackUp to use this method select Use the following user account credentials and key in a set of credentials that have read write access over all the data to back up These credentials are typically your domain or local administrator credentials which have full access rights to the data to backup For added security you may also however create an ad hoc administrative account with read rights over all the data to back up and write rights over all the locations to restore data to The account to be used should be keyed in using one of the following two formats gt domain username username domain com 6 3 Credentials supplied by users This method is typically recommended for workgroups where the use of a single common user account cannot be relied upon to access
29. mpany contact htm NOTE Before contacting Technical Support have your Customer ID available Your Customer ID is the online account number that is assigned to you when first registering your license keys in the GFI Customer Area at http customers gfi com We will answer your query within 24 hours or less depending on your time zone 4 6 Documentation If this manual does not satisfy your expectations or if you think that this documentation can be improved in any way let us know via email on documentation gfi com GFI BackUp 4 Troubleshooting and support 32 5 Glossary A Active Directory A technology that provides a variety of network services including LDAP like directory serv ices Advanced Encryption Standard An encryption standard approved by and in use amongst others by the National Security Agency NSA of the U S Government for the encryption of sensitive material While it is slower than ZIP encryption it is more secure Advanced Intelligent Tape A proprietary technology owned by Sony based on helical scan like DAT but different tape technology It is not as popular as DAT due to significant cost difference and the format is con sidered End Of Life Sony joined HP to further develop media for DAT DDS drives AES See Advanced Encryption Standard AIT See Advanced Intelligent Tape Authorize agent An operation triggered at the GFI Backup Administration Console that enables an installe
30. ntric design that emphasizes ease of use enables users to configure and use GFI BackUp in the easiest way possible Configure backups to run at specific intervals such as daily weekly and every x days hours min utes The availability of reports on all system functions an activity dashboard as well as screens showing backup restore and agent functions provide all the necessary information related to all your backup activity User permission settings dictate the level of access to backup and restore features that are avail able to the users on their computers These are fully customizable to cater for all requirements from the most basic user to the most advanced Backup and restore your Microsoft SQL server data and database schema quickly and easily with low business downtime Backup and restore data on servers computers and laptops all over your network Archive data to ZIP password less secure but faster or 256 bit AES encryption more secure but slower encrypted archives ensuring that data cannot be maliciously compromised 1 1 Using this manual This getting started guide is a comprehensive guide aimed at assisting you in installing and configuring GFI BackUp for first time use 1 1 1 Terms and conventions used in this manual Table 1 Terms and conventions used in this manual O 9 Additional information and references essential for the operation of GFI BackUp Important notifications and cautions regarding pot
31. o be used For the installation and setting up of GFI Backup services and components Username John Smith Password 800000909000909 Domain myDomain Screenshot 3 Installation Specify credentials used for local backup 7 Key in the local administrator account details required by the GFI BackUp Agent to execute backup and restore tasks and for the configuration of other administrative settings Click Next to continue setup v Note Leave the Domain text box blank if you do not know the domain name or your machine is not a domain member 8 Key in or browse to select the folder where GFI BackUp Administration Console will be installed and click Next 9 Specify the Start menu folder name for GFI BackUp and click Install to start installation GFI BackUp 3 Installing GFI BackUp 14 Installation Complete GFI Backup 2011 installation completed successfully Installation Summary GFI Backup Administration Console available at http 192 168 3 95 5580 or https 192 168 3 95 5543 Important note WEB amp MAIL SECURITY Ensure that no Firewall blocks the above GFI Backup ARCHIVING amp FAX communication ports NETWORKING amp SECURITY Screenshot 4 Installation Installation summary 10 On installation completion review the Installation Summary page and click Finish to finalize installation On completion GFI BackUp is automatically launched This enables you to configure and start using GFI
32. omatically be asked to re supply their passwords when their login credentials change GFI BackUp 6 Appendix Credentials for remote operations 40 Upon password resets Users will automatically be asked to re supply their passwords if you instruct GFI BackUp to reset a user s password This is done from the Agents gt Properties gt Users gt Reset Password option 6 3 1 Password Security GFI takes your network security very seriously To ensure that your passwords are as secure as possible when in transit and when stored in the GFI BackUp database we have taken the following actions All credential information exchanges between your network computers and GFI BackUp are securely encrypted to prevent anyone from reading your data while this is in transit All credential information stored within the GFI BackUp database is securely encrypted GFI BackUp 6 Appendix Credentials for remote operations 41 7 Index A W Active Directory 39 40 Web Forum 31 B Backup destination 25 Backup task name 21 C Common Issues 31 Credentials 8 14 17 39 D Data access method 16 39 Deployment 8 Disaster recovery 6 Documentation 32 E Encryption 6 F FTP location 20 Full backup 25 Full backup restore 28 K Knowledge Base 31 M Microsoft Volume Shadow Copy Service 31 P Proxy settings 18 T Technical Support 31 Troubleshooting and support 31 U User permissions 7 GFI BackUp Index 42 USA CANADA AND CENTRAL AND SOU
33. resent data This enables considerable savings in terms of storage space Compression level The level of compression applied to a specific data set Credentials A user name and password used to authenticate users within systems Daily Backup Status report A report that enables users to keep track of the status of backup tasks on a daily basis It is automatically generated and distributed via email on a daily basis and takes into con sideration only the tasks executed during the previous 24 hours DAT See Digital Audio Tape Deployment The act of installing software on to a system for example the installation of the GFI Backup Agent on client computers Desktop applications Applications installed on the computers where GFI Backup Agent is installed and which can be backed up by GFI Backup Differential Backup A replace backup type where all the data changed since last full backup is backed Typically this backup is slower to take but faster to restore GFI BackUp 5 Glossary 34 Digital Audio Tape The most popular tape format in use at the low end of the tape drive market Capacities vary from 72GB to 320GB Digital Linear Tape A proprietary technology owned by Quantum DLT V is targeted for small and medium sized businesses while DLT 5 SDLT is a high capacity range aimed for enterprise and larger busi nesses DLT S SDLT also support DLT V for backward compatibility DLT includes WORM capability It supports Har
34. rivileges on all the data to back up from networked computers and write rights over the locations where to restore data for example a domain or a local administrator account Also key in the user account s credentials This option is recommended for Microsoft Active Directory environments Key in the credentials in domain user or user domain com for mat In case of workgroups key in the credentials in computer name user format Custom Choose this option if there is no common user account in your network setup that can be relied upon to access data on networked computers for example in Microsoft Windows Workgroup computers Choosing this option will prompt every GFI BackUp Agent to ask each GFI BackUp 3 Installing GFI BackUp 17 network user where it is deployed to input his her login credentials This data will be encrypted stored and used to access the data to back up on networked computers This option is recommended for Microsoft Windows Workgroup environments 2 Click Finish to finalize Startup Wizard setup 3 1 3 Configure the Administration Console login details The GFI BackUp Administration Consolelogin account is an in built account used to login GFI BackUp By default this account is pre set to use admin as both username and password It is highly recommended to change the default settings as follows 1 Launch GFI BackUp Administration Console and login using the default account 2 Select Settings ta
35. rs configured on selected computers Use the dropdown below to run backups only for specific or currently logged on users Tell me more Run backup jobs for All users on selected computers 7 GT Workgroup WORKGROUP v Bw702 Note Only the local agent is installed Backup Restore tasks enabled only on this computer Tell me more Configuration progress aaa ESS Neto c 1 2 3 5 6 Pi Screenshot 11 Test backup Computer tab 5 In the Computer tab choose All users on selected computers option from the Run backups jobs for drop down Choose the computers for which the new backup operation will be applicable and click Next GFI BackUp 3 Installing GFI BackUp 22 GFI Backup Network New Backup Wizard STEP 3 of 7 Specify the source files and items to be stored during this backup s lg Files Folders Drives Backup source selector Specific Paths Apply to ALL COMPUTERS CECE Path to add to backup Enter path TIP System variables are supported T Path On IT C Source ALL COMPUTERS File Filters Configuration progress 5 6 7 Screenshot 12 Test backup Source tab 6 In the Source tab click Files Folders gt Browse Select the source folder to backup and click Next 3 Installing GFI BackUp 23 GFI BackUp GFI Backup Network New Backup Wizard STEP 4 of 7 Specify the destination where this backup will be saved Select backup target destination Des
36. s are configured test your GFI BackUp installation to ensure that GFI BackUp is working correctly Follow the steps in the example in this GFI BackUp 3 Installing GFI BackUp 18 section to configure a test backup This test will enable you to configure a basic backup task with minimal configuration to execute the backup task and to restore data back to its original location v Note The information contained within this test is aimed ONLY at providing you with basic backup and restore test setup For detailed information on how to configure backups and restores and on the options provided by GFI BackUp refer to the GFI BackUp Administration Console Help 3 4 Adding a test backup task 1 From the GFI BackUp Administration Console main screen select New Backup option What type of backup would you like to execute r Files and Folders backup 3 Disk Image backup Microsoft SOL Server backup Configure a task that backs up files and folders from local and or remote computers tf U VMware backup fy Microsoft Hyper V backup Screenshot 8 Test backup Select Backup files folders and settings option 2 Select Files and Folders backup GFI BackUp 3 Installing GFI BackUp 19 GFI Backup Network New Backup Wizard Welcome to the New Backup Wizard This wizard will guide you through the stages required to successfully configure and run backups You are about to start configuring a new backup task Backup to Lo
37. ssible through VSS GFI BackUp 5 Glossary 36 R Registry keys Entries within the Microsoft Windows system file that contains varied information about the Windows operating system as well as configuration information about installed applications Remote Store A backup that is permanently stored in an offsite facility for disaster recovery purposes Replace Backup A type of backup where rather than taking a full backup only the files that changed since the last backup are archived This data replaces the data in the original fileset and due to the lower volume of data to backup is quicker to take S Self extracting archive A type of zip archive that requires no software for decompression Stack Backup A type of backup similar to a full backup but which append a version number to files pre viously backed up Status monitor A visual mechanism within GFI Backup Administration Console that enables users to discover various statistics on the functions of GFI Backup T Tape A backup medium where data is stored on a magnetic tape U Unauthorized agent The process through which agents previously authorized are set an unauthorized This inval idates the GFI Backup Agent functionality and operations backups and restores can no longer be performed User permissions Aset of rules that define what operations users can execute with the GFI Backup Agent installed on their computer V VSS See Microsoft Volume Shadow Copy Service GFI Ba
38. tination Folder External HDD on computer running agent An existing folder located on each individual computer selected in the Computer tab of this New backup wizard Data collected from the computer where agent is installed will be saved on the same computer from where data to backup is located Local Folder External HDD Specify the folder where to store backup archive Destination C Destination You can use the following variables into your path COMPUTERNAME WORKGROUP USERNAME DOMAIN Configuration progress 1 2 3 4 5 6 7 Screenshot 13 Test backup Destination tab 7 In the Destination tab select Folder External HDD on computer running agent and click Browse Select the source folder to backup and click Next GFI BackUp 3 Installing GFI BackUp 24 GFI Backup Network New Backup Wizard General Computer Source Destination Options Scheduler STEP 5 of 7 Select backup compression encryption and type Backup Type ull Backup LI Backup all files from the source to the destination each time the task is run Previous backups are overwritten with new backups Compression Encryption Notifications C Incremental Backup LZ Actions Backup all files from the source to the destination the first time the task is run Only new and changed files are backed up in subsequent runs Credentials Differential Backup LI Backup all files from the source to the destination the first time
39. up website for example 192 168 3 27 5580 as a trusted site and click Add 4 Click Close and OK to exit GFI BackUp does not back Possible Cause up open files There might be a problem with Microsoft Volume Shadow Copy Service VSS Actions Refer to http kbase gfi com showarticle asp id KBID003549 for a detailed procedure on how to solve VSS issues 4 3 Knowledge Base GFI maintains a comprehensive Knowledge Base repository which includes answers to the most common installation problems In case that the information in this manual does not solve your installation problems next refer to the Knowledge Base The Knowledge Base always has the most up to date listing of technical support questions and patches Access the Knowledge Base by visiting http kbase gfi com 4 4 Web Forum User to user technical support is available via the GFI web forum Access the web forum by visiting http forums gfi com 4 5 Request technical support If none of the resources listed above enable you to solve your issues contact the GFI Technical Support team by filling in an online support request form or by phone Online Fill out the support request form and follow the instructions on this page closely to sub mit your support request on http support gfi com supportrequestform asp GFI BackU 4 Troubleshooting and support 31 p Phone To obtain the correct technical support phone number for your region visit http www gfi com co
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