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Online user`s manual - Vtp

1. note e If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage e To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 3 Getting started Battery charging Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 10 hours of continuous charging See the table on page 50 for battery operating times If the screen is blank you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset plays four short beeps and shows LOW BATTERY along with a flashing icon When you are on a call in low battery mode the handset plays four short beeps every 50 seconds The following table summarizes the battery charge indicators and actions to take TORE T Lenya ae The screen is blank Battery has no charge Charge without interruption or shows PLACE IN or very little charge The at least 30 minutes CHARGER and f flashes handset cannot be used The screen shows Battery has enough Charge wi
2. Caller ID View dialing options Although the call log entries received have 10 digits the area code plus the seven digit number in some areas you may dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You may change the number of digits that you dial from or store in the directory While reviewing the call log press pound key i J repeatedly to show different dialing options for local and long distance numbers before dialing or saving Press 1 repeatedly if you need to add or remove 1 A gt in front of the telephone number before dialing or less the telephone number in the directory K gt saving it in the directory OR When the number is shown in the correct format for Press 1 gt dialing press X3 FLAsH or 4 on the handset to dial Press 1 gt the displayed number If you do not need to dial the area code for local calls make sure to program your home area code see page 15 Save a call log entry to the directory 1 Select a desired entry in the call log see Review and dial from the call log on page 32 2 Follow Step 2 to Step 6 in Create a new directory entry on page 26 ES If the telephone number has more than 15 digits only the last 15 digits appear in the call log The telephone can still save all digits up to 24 digits of that call log entry in the directory 33 Caller ID Delete from the call log To dele
3. press to silence the ringer temporarily page 17 While reviewing the redial list directory or call log press to a WA delete an individual entry pages 18 27 and 34 respectively DA gA FLASH CANCEL XS FLASH Press to make or answer a call page 16 During a call press to answer an incoming call when 1 you receive a call waiting alert page 17 1 While reviewing a call log entry press repeatedly to add or remove 1 in front of the call log entry before dialing or saving it to the directory TONEX Press to switch to tone dialing temporarily when using the pulse service page 17 14 Speakerphone Press to make or answer a call During a call press to switch between the speakerphone and the handset page 16 8 Getting started Handset layout r MENU SELECT Press to show the menu While in a menu press to select an item or save an entry or setting CIDW VOLUME Press to review the call log when the telephone is not in use page 32 Press to scroll down while in a menu or in the directory call log or redial list During a call or message playback press to decrease the listening volume page 16 or page 42 When entering numbers or names in the directory press to move the cursor to the left OFF CANCEL During a call press to hang up While the handset is ringing press to silence the ringer temporarily page 17 While the telephone is not in use press and
4. 99 1 Press MENU SELEcT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press w or A to select gt REMOTE CODE then press MENU SELECT Press the dialing keys 0 9 to enter the code or w or A to select from 00 to 99 then press MENU SELECT to save your selection You hear a confirmation tone aR WD 37 Answering system settings Message alert tone When the message alert tone is turned on and you have new message s the telephone base beeps every 10 seconds Unless you change it the message alert tone is set to off T IRPL N Press MENU SsELEcT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press w or A to select gt MSG ALERT TONE then press MENU SELECT Press w or A to choose ON or OFF then press MENU SELECT to save your selection You hear a confirmation tone note e The answering system must be turned on for the message alert tone to function e Press any key on the telephone base except W FIND HANDSET to temporarily silence the message alert tone Recording time You can set the recording time for each incoming message C1 PO Ns Press MENU SELEcT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to
5. ID 30 Calllog 31 Call screening 37 40 41 Call waiting 17 Chain dialing 19 Charger installation 2 Charging 4 Create a new directory entry 25 26 D Delete a directory entry 27 Delete a redial entry 18 Delete from the call log 34 Delete the announcement 36 Dial a directory entry 27 Dial a speed dial number 29 Dial mode 15 Directory 24 E Endacall 16 Expand your telephone system 51 F Find handset 20 Flash 17 H Handset layout 8 9 Home area code 15 Important safety instructions 61 Installation 2 3 Intercom 21 J Join a call 20 K Key tone 13 L LCD language 12 M Maintenance 63 Make a call 16 Memory match 32 Message alert tone 38 Message playback 41 Message window displays 45 Missed call indicator 32 Mute 17 N New message indication 40 Number of rings 37 P Paging handsets 20 Parts checklist 1 Predial a call 16 70 Index R Record a new announcement 36 Register a handset 51 Remote access 46 Remote access code 37 Review directory entries 27 Review the call log 32 Ringer 10 Ringer volume handset 11 Ringer volume telephone base 10 S Safety instructions 61 Speakerphone 16 Store a speed dial entry 28 T Technical specifications 69 Telephone base installation 2 Telephone base layout 7 Temporary ringer silencing 17 Temporary tone dialing 17 Transfer a call 22 Troubleshooting 53 60 V View dialing options 33 Voicemail 13 39 Voice prompts 40 V
6. a call note e You cannot edit a directory entry copy a call log or redial entry into the directory 19 Telephone operation Join a call in progress You can use up to four system handsets at a time on an outside call You can buy additional expansion handsets CS6409 for this telephone base You can register up to five handsets to the telephone base To join a call e When a handset is on a call press x FLASH or on another handset e Press OFF CANCEL to exit the call The call continues until all handsets hang up Find handset Use this feature to find all system handsets To start the paging tone e Press amp FIND HANDSET on the telephone base once and then release when the telephone is not in use All idle handsets ring and their screens show PAGING To end the paging tone e Press amp FIND HANDSET on the telephone base once and then release e Press ixx FLASH 4 or any dialing key 0 9 TONEX or on the handset e Place the handset in the telephone base or charger e Do not press and hold W FIND HANDSET for more than four seconds It may Es lead to handset deregistration If 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET display alternately on the handset refer to Add and register a handset optional on page 51 to register the handset to the telephone base e When you press OFF cance or MUTE DELETE on a handset the ringer of that handset is silenced but the paging tone continue
7. cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 68 Appendix Technical specifications Transmit frequency Channels Nominal effective range Power requirements Memory Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environment conditions at the time of use Handset 2 4V Ni MH battery Telephone base 6V DC 400mA Charger 6V AC 300mA Handset directory 50 memory locations up to 30 digits and 15 characters Handset call log 50 memory locations up to 24 digits and 15 characters 69 Index A About cordless telephones 64 Add a handset 51 Alphabetical search 27 Answer a call 16 Answering system setup 35 Answer on off 35 B Battery 3 4 50 Cc Caller
8. clear e When recording the announcement make sure you speak in a normal tone of voice towards the microphone of the handset e Make sure there is no background noise when recording The answering system does not record messages e Make sure the answering system is on see Answer on off on page 35 e Make sure the memory of the answering system is not full When the answering machine memory is full it does not record new messages until some old messages are deleted e If you subscribe to voicemail service change the number of ring so that your answering system answers before your voicemail answers see Answering system new message indication on page 40 To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The messages on the answering system are very difficult to hear e Press A VOL on the telephone base or A VOLUME on the handset to increase the speaker volume The messages on the answering system are incomplete e Ifa caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time e If the memory on the answering system becomes full during a message the answering system stops recording and disc
9. connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ T
10. down until it clicks securely in place 3 Route the telephone line cord or DSL filter through the hole in the middle of the wall mount bracket and plug it into the telephone wall jack Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch 4 Align the holes on the bracket with the standard wall mount plate and slide the bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties Getting started Installation options continued Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Slide the black wall mount bracket up and remove it from the wall mount plate Unplug the end of the telephone line cord or DSL filter from the telephone wall jack Unplug the power adapter from the power outlet 3 Slide the telephone base up and remove it from the wall mount bracket 4 See Telephone base and charger installation on page 2 Getting started Telephone base layout X DELETE playing page 42 When the telephone is not in use press twice to delete all previously reviewed messages page 43 IN USE light Flashes when there is an incoming call or another telephone sharing the same line is in use On when the handset is in use or the answering system is answering a call FIND HANDSET P
11. hold to erase the missed call indicator page 32 While in a menu press to exit to the previous menu or press and hold to exit to idle mode pound key Press repeatedly to show other dialing options when reviewing a call log entry page 33 R Dialing keys Press to enter numbers or characters INT intercom Press to start an intercom conversation or transfer a call pages 21 23 REDIAL PAUSE Press to review the redial list page 18 While dialing or entering numbers into the directory press and hold to insert a dialing pause 9 Telephone settings Using the menu In the ringers menu you can select the ringer tones and adjust the ringer volume for incoming calls In the settings menu you can change and edit the settings for LCD language voicemail indicators key tone date and time home area code and dial mode Go to Answering system settings starting on page 35 for instructions on how to modify the answering system settings with a system handset shown in the table below Call screening Number of rings Remote access code Message alert tone Recording time To enter the handset menu 1 Press MENU SELEcT when the handset is not in use 2 Press w or A until the screen displays the desired feature menu 3 Press MENU SELECT to enter that menu e To return to the previous menu press OFF CANCEL e To return to idle mode press and hold oFF CANCEL Ringer volume telephone base Press A V
12. or plug is damaged or frayed e If liquid has been spilled onto the product e Ifthe product has been exposed to rain or water e Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation e If the product has been dropped and the telephone base and or handset has been damaged e If the product exhibits a distinct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleanin
13. see Review the directory or Alphabetical search above When the desired entry displays press ax FLASH or 4 to dial Edit a directory entry 1 2 Search for the desired entry in the directory see Review the directory or Alphabetical search above Follow Step 2 to Step 6 in Create a new directory entry on page 26 Delete a directory entry 1 2 3 Search for the desired entry in the directory see Review the directory or Alphabetical search above When the desired entry displays press MUTE DELETE Then the handset displays DELETE CONTACT Press MENU SELECT to delete the displayed entry The handset shows DELETING and then CONTACT DELETED with a confirmation tone Once deleted you cannot retrieve that entry 27 Directory Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual The speed dial memory locations are stored in the telephone base and are shared by all handsets Changes made to the speed dial entries on one handset apply to all Store a speed dial entry 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt DIRECTORY then press MENU SELECT 3 Press w or A to scroll to gt SPEED DIAL then press MENU SELECT 4 Press w or A to choose the desired speed dial location Press MENU SELECT to show the directory 6 Press w or A to browse to desired entry OR Use
14. to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these service e You have only caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting service There may be fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service provider use compatible equipment The time and date are sent by the telephone service provider along with the call information The caller ID information may not be available for every incoming call The callers may intentionally block their names and or telephone numbers You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service 30 Caller ID Call log If you subscribe to caller ID service informati
15. D information shows after the first or second ring If you subscribe to high speed Internet service DSL digital subscribe line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more informaton about DSL filters The telephone does not receive caller ID or the telephone does not show caller ID during call waiting Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider The caller may not be calling from an area which supports caller ID Both your and your callers telephone service providers must use equipment compatible with caller ID service If you subscribe to high speed Internet service DSL digital subscribe line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more informaton about DSL filters Caller ID entries do not match the numbers I need to dial Caller ID service delivers 10 digits the area code plus the seven digits number If you need to dial something other than 10 digits see View dialing options on page 33 If you dial seven digits for local calls you may want to use the home area code feature pa
16. OL or W VOL on the telephone base to adjust the ringer volume when the telephone is not in use When you set the ringer volume to zero the base ringer is off and the system announces Base ringer is off 10 Telephone settings Ringer volume handset You can adjust the ringer volume or turn the ringer off 1 Press MENU SELECT when the handset is not in use 2 Press w or A to select gt RINGERS then press MENU SELECT 3 Press w or A to select gt RINGER VOLUME then press MENU SELECT 4 Press w or A to adjust the volume A sample of each ringer volume plays as you scroll through the choices 5 Press MENU SELECT to save your selection You hear a confirmation tone e The ringer volume also determines the ringer volume of Es the intercom calls and the volume of paging tone e When the handset ringer volume is set to off that handset is silenced for all incoming calls except paging tone and A displays on the handset e Unless the ringer volume is turned off on that handset each handset rings when there is an incoming call Ringer tone You can choose from different ringer tones 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt RINGERS then press MENU SELECT 3 Press w or A to select gt RINGER TONE then press MENU SELECT 4 Press w or A to select a desired ringer tone A sample of each ringer tone plays as you scroll through the choices 5 Press MEN
17. PrOMpIs eee eeeeeeereeeees 40 Message Capacity eee 40 Answering system new message indication 40 Call screening at the telephone basS ceeeeee 40 Call screening at the handset 41 Call interceptiisrerisisiesiirssis 41 Message playback c0eee 41 Delete all old messages 43 Record play or delete memos 44 Message window displays 45 Remote access 46 Appendix ccc seceeeeseeeeneseeneneeeeenees 47 Handset display SCFEEN MESSAGES 47 Handset and telephone base indicators eee 49 Bate ny pripast e 50 Expand your telephone system 51 Add and register a handset 51 Replace a handset 00 52 Troubleshooting 53 Important safety instructions 61 Precautions for users of implanted cardiac pacemakels 00 62 Operating range 62 Maintenance 2 ccceeeeeeeeeeeeees 63 About cordless telephones 64 The RBRC s al cccscccseestreees 64 Limited warranty sceeeeeeeeeees 65 FCC ACTA and IC regulations 67 Technical specifications 69 NINO Xess AEAT TATTA 70 Getting started Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service Battery compartment Battery Telephon
18. U SELECT to save your selection You hear a confirmation tone J note If you turn off the handset ringer volume you will not hear ringer tone samples 11 Telephone settings LCD language You can select a language English French or Spanish to be used in all screen displays 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt LCD LANGUAGE then press MENU SELECT 4 Press y or A to choose ENGLISH FRAN AIS or ESPANOL 5 Press MENU SELECT to save your selection You hear a confirmation tone 12 Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider NEW VOICEMAIL and amp appear on the handset when you have new voicemail messages Contact your telephone service provider for more information about using your voicemail service After you have listened to all new voicemail messages the indicators on the handset turn off automatically Use this feature when the telephone indicates that there is new voicemail but there are none for example when you have accessed your voicemail while away from home This feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicato
19. XXXxX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 67 Appendix FCC ACTA and IC regulations continued In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unp
20. aller leaving a message If you want to turn off the call screening feature use a system handset to turn this feature off 1 Press MENU SsELEcT when the handset is not in use Press w or A to select gt ANSWERING SYS then press mMENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press MENU SELECT to select gt CALL SCREENING Press w or A to choose ON or OFF then press MENU SELECT to save You hear a confirmation tone aaron Number of rings You can set the answering system to answer an incoming call after two three four five six rings or toll saver With toll saver selected the answering system answers a call after two rings if you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area 1 Press MENU SELEcT when the handset is not in use Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT Press w or A to scroll to gt ANS SYS SETUP then press MENU SELECT Press w or A to scroll to gt OF RINGS then press MENU SELECT Press w or A to scroll and choose among 2 3 4 5 6 or TOLL SAVER Press MENU SELECT to save You hear a confirmation tone DaN Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The default code is 19 You can set the code from 00 to
21. and place it in the telephone base or charger again 2 On the telephone base press and hold i FIND HANDSET for about four seconds until the red IN USE light on the telephone base turns on 3 On the handset press pound key and the handset shows REGISTERING PLEASE WAIT The handset shows HANDSET REGISTERED and you hear a beep when the registration process completes It takes about 60 seconds to complete Es e Ifthe registration fails the handset shows REGISTRATION FAILED and then 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately Remove the handset from the telephone base and place it back in Try the registration process again e You cannot register a handset if any other system handset is in use e To reset the telephone unplug the power and the battery for a few seconds then plug them back in e Only one handset can register to the telephone base at a time 51 Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset you must deregister all the handsets and then individually register each handset To make deregistration easier read all of the instructions below before you begin To deregister all handsets 1 Press and hold amp i FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash 2 Press and release amp i FIND HANDSET again You must p
22. appears on the screen page 4 e Purchase a new battery Refer to Battery installation page 3 The CHARGE light is off e Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non abrasive fabric e Make sure the power adapter and telephone line cord are plugged in correctly and securely page 2 e Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset The telephone does not ring when there is an incoming call e Make sure the handset ringer volume is not set to off page 11 and the telephone base ringer volume is not set to zero page 10 e Make sure the telephone line cord and power adapter are plugged in properly page 2 e The handset may be too far from the telephone base Move it closer to the telephone base 54 Appendix Troubleshooting There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them If other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Test a working telephone at the telephone wall jack If another
23. by all system handsets Any modifications made on one handset apply to all system handsets e When you access the directory without records the screen shows DIRECTORY EMPTY e When the directory is full and you try to save an entry the screen shows DIRECTORY FULL e When you try to save an entry already stored in the directory the screen shows NUMBER ALREADY SAVED e When the telephone number in the directory exceeds 15 digits lt appears in front of the telephone number Press TONEX to move towards the end of the telephone number or press pound key to move towards the beginning of the telephone number e Only one handset can review the directory at a time When a handset tries to enter the directory while another handset is already in itt NOT AVAILABLE AT THIS TIME appears 24 Directory Create a new directory entry 1 2 3 4 Press MENU SELECT when the handset is not in use Press w or A to select gt DIRECTORY and then press MENU SELECT Press w or A to select gt ADD CONTACT then press MENU SELECT The screen displays ENTER NUMBER Use the dialing keys to enter a number up to 30 digits e Press muTE DELETE to erase a digit e Press and hold mute DELETE to erase all digits e Press wor A to move the cursor to the left or right e Press and hold REDIAL PAUSE to enter a dialing pause a P appears OR a Copy a number from the re
24. ced e When the answering system has less than three minutes of recording time left Less than three minutes to record is announced at the telephone base and the handset displays REC MEM LOW 44 Answering system operation Message window displays The message window on the telephone base displays the total number of messages See the table below for other message window displays The total number of old messages recorded The current message number during old message playback flashing When time and date are not set it flashes the total number of new messages recorded or the total number of old messages recorded The telephone base may have lost and regained power The clock needs to be set alternating The answering system memory is full with total number of messages recorded The telephone base speaker volume level while adjusting The telephone base ringer level while adjusting The answering system is being programmed by a system handset The answering system is answering a call or recording a memo or announcement The answering system is being accessed remotely When the memory is full the answering system answers incoming calls after 10 rings and announces Memory is full Enter your remote access code 45 Answering system operation Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 see Remo
25. controlled by included is required a wall switch Electrical outlet not controlled by a wall switch Telephone line cord Telephone base Charger note e Use only the power adapters supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 2 Getting started Battery installation Install the battery as shown below 1 Plug the battery connector securely into the socket inside the handset battery compartment 2 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 3 Align the cover flat against the battery compartment then slide it towards the center of the handset until it clicks into place 4 Charge the handset by placing it in the telephone base or charger The CHARGE light is on when the handset is charging a 0000 8883 CHARGE light remains on when charging
26. d call s in the call log MUTE The microphone is muted The message number currently playing and total number of messages recorded Appendix Battery It takes up to 10 hours for the battery to be fully charged When it is fully charged you can expect the following performance While in speakerphone mode talking Up to four hours While not in use standby Up to five days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e A battery is properly installed and the screen is blank e LOW BATTERY or PLACE IN CHARGER shows on the handset screen CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the battery ies provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e Do not dispose of the battery ies in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials e Charge the batteries prov
27. dial list by pressing REDIAL PAusE and then press y A or REDIAL PAUSE repeatedly to select a number Press MENU SELECT to edit B the number Press MENU SELECT to move to the name The screen shows ENTER NAME Use the dialing keys to enter the name up to 15 characters Additional key presses show other characters of that particular key Press the key repeatedly until the desired character appears The first character and the character after a space are automatically capitalized e Press 0 to add a space e Press wor Ato move the cursor to the left or right e Press mUTE DELETE to erase a character e Press and hold muTe DELETE to erase all characters Press MENU SELECT to save The screen displays SAVED and then you hear a confirmation tone 25 Directory Create a new directory entry continued OR 1 2 3 Enter the number when the handset is not in use Press MENU SELECT and the screen displays EDIT NUMBER Use the dialing keys to edit the number e Press muTE DELETE to erase a digit e Press and hold mute DELETE to erase all digits e Press wor A to move the cursor to the left or right e Press and hold REDIAL PAUSE to enter a dialing pause a P appears Press MENU SELECT to move to the name The screen shows EDIT NAME T Use the dialing keys to enter the name Additional key presses show other characters of that particular key Press the key repeatedly unti
28. directory 27 Alphabetical search eee 27 Dial a directory entry 27 Edit a directory entry 27 Delete a directory entry s 27 Speed didli cischicntcdunhawiien 28 Store a speed dial entry 4 28 Dial a speed dial numbet 29 Delete a speed dial entry 29 Caller ID ecicivscseesezeccctecccnssccrvsnevecees 30 About caller Disisi 30 Information about caller ID with Call WAITING eee eeeeeteeeeeeneeeeeees 30 CallilOG ies innerer 31 Missed call indicator s e 32 Memory Matth 32 Review and dial from the call log 32 View dialing options eee 33 Save a call log entry to the directory eeseeeesereeeeeees 33 Delete from the call log 34 Call log display SCFEEN MESSAQGES eee 34 Table of contents Answering system settings 35 Answering system setup 35 Answer On Off cccccceseseeeeeteeees 35 Announcement 2 eeeeeeeeeeetees 35 Record a new announcement 36 Play the announcement 36 Delete your announcement 36 Call SCre Ning eeeeeeeeeeeeeeeetees 37 Number Of rings eeeeeeesreeeeees 37 Remote access Code 37 Message alert ton eeee 38 Recording time ssiri 38 Answering system operation 39 Answering system and voicemail indicators 39 Using the answering machine and voicemail together 39 VOICE
29. e line cord Telephone base cover 1 for CS6429 power adapter 1 for CS6429 2 for CS6428 2 and 2 for CS6428 2 and CS6429 2 CS6429 2 3 for CS6429 3 4 for CS6429 4 3 for CS6429 3 and 5 for CS6429 5 4 for CS6429 4 and 5 for CS6429 5 Handset Telephone base 1 for CS6429 1 for CS6428 2 and CS6429 2 2 for CS6428 2 and CS6429 2 2 for CS6429 3 3 for CS6429 4 and 3 for CS6429 3 4 for CS6429 4 4 for CS6429 5 and 5 for CS6429 5 User s manual Quick start guide Wall mount bracket User s manual Quick start guide To purchase replacement batteries or power adapters visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 1 Getting started Telephone base and charger installation Install the telephone base and charger s as shown below If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack Contact your DSL service provider for more information about DSL filters The telephone base comes ready for tabletop use If you want to mount your telephone on a wall refer to Tabletop to wall mount installation on page 5 for details Telephone base Telephone power adapter wall jack Charger adapter If you have DSL high speed Internet service Electrical outlet a DSL filter not not
30. e location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inabili
31. e not been reviewed the idle handset shows XX MISSED CALLS Each time you review a call log entry marked NEW the number of missed calls decrease by one When you have reviewed all the missed calls the missed calls indicator no longer shows If you do not want to review the missed calls one by one press and hold OFF CANCEL on an idle handset to erase the missed call indicator All entries are then considered old and kept in the call log Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory the screen displays the stored name of the directory entry For example if Linda Jones calls her name appears as Linda if this is how you entered into your directory The number shown in the call log is in the format sent by the telephone service provider The telephone service provider usually delivers ten digit telephone numbers area code plus telephone number If the last seven digits of the incoming telephone number does not match a number in your directory the name appears as it is delivered by the telephone service provider Review and dial from the call log 1 When a handset is in idle mode press CIDY to review the call log in reverse chronological order OR Press MENU SELECT Press w or A to scroll to gt CALL LOG then press MENU SELECT twice 2 Press w or A to browse 3 Press x FLASH or 4 to dial the displayed telephone number from the call log 32
32. ement messages and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them If the memory is full the answering system announces Memory is full The number of messages and F flash alternately in the message window and REC MEM FULL appears on the handset You must delete some messages before recording new ones Answering system new message indication When there are new message including memos XX NEW MESSAGES and ao display on handset and the message window on the telephone base flashes When you are reviewing a new message QO displays on the handset If the message alert tone is turned on the telephone base beeps every 10 seconds when there are new messages Call screening at the telephone base If the answering system and call screening are on see Call screening on page 37 the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system Options while recording a message e Press A VOL or W VOL on the telephone base to adjust the call screening volume e Press gt a PLAY STOP to temporarily turn on or off call screening e Press A VOL to temporarily turn on call screening when it is set to off 40 Answering system operation Call screening at the handset If the answering system is on the announcement and the incoming message broadcast a
33. entry 5 Press MENU SELECT to save the selection You hear a confirmation tone If in the future your telephone service provider requires you to dial the area code when making a local call or if you move to a location that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code will appear in the display Ke Dial mode The default dial mode is tone dialing If you have pulse rotary service you need to change the dial mode to pulse dialing before using the telephone 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt DIAL MODE then press MENU SELECT 4 Press w or A to choose TONE or PULSE 5 Press MENU SELECT to save your selection You hear a confirmation tone T 15 Telephone operation Make a call 1 Press xx FLASH then wait for a dial tone OR Press 4 to use the speakerphone then wait for a dial tone 2 Use the dialing keys to enter the telephone number Predial a call 1 Use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a dialing pause a P appears e Press muTE DELETE or oFF CANCEL to make corrections 2 Press x FLASH or to call Answer a call Press txx FLASH 4 or any dialing key 0 9 TONEX or End a call P
34. for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 10 hours If the battery is completely depleted it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen page 4 Remove and install the battery again If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the local telephone service Contact your telephone service provider There is no dial tone Try all the above suggestions Move the cordless handset closer to the telephone base It may be out of range The telephone line cord may be defective Install a new telephone line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or local telephone service Contact your telephone service provider charges may apply I cannot dial out Try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing If other telephones in your home are having the same pr
35. g solvents gasoline vapors etc a leak of natural gas etc 15 Only put the handset of your telephone next to your ear when it is in normal talk mode 16 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 61 Oa Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can var
36. ge 15 57 Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset screen The handset may be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and reinstall the battery Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices NEW VOICEMAIL and X show on the display and don t know why Your telephone has voicemail indication that is separate from the built in answering system If NEW VOICEMAIL and appear on the display then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail I cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features a
37. ger e You can use two pairs of handsets on two intercom calls at a time When two pairs of handsets are used on intercom calls use the fifth handset for an outside call e If there is an incoming call while the originating handset shows INTERCOM TO the intercom request will be stopped and the screen will show INCOMING CALL 21 Telephone operation Answer an incoming call during an intercom call When you receive an outside call during an intercom call there is an alert tone e To answer the incoming outside call press 4 FLASH The intercom call ends automatically e To end the intercom call without answering the outside call press OFF CANCEL The telephone continues to ring Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset 1 During a call press INT e f you have two handsets the outside call is put on hold and your handset shows CALLING OTHER HANDSET e f you have three or more handsets your handset shows INTERCOM TO Use the dialing keys to enter a handset number The outside call is put on hold and your handset shows CALLING HANDSET X The destination handset rings and its screen shows OTHER HANDSET IS CALLING when you have two handsets or HANDSET X IS CALLING when you have three or more handsets 2 To answer the intercom call on the destination handset press AX FLASH INT or any dialing key 0 9 TONEX or The outside call is still on h
38. ging ccseseeeeeees 4 Installation OptionS eee 5 Telephone base layout eee 7 Handset layout nisunissima 8 Telephone SettingS scuseen 10 Using the menu s src 10 Ringer volume telephone base 10 Ringer volume handset 11 FINQOF TONE iirrainn 11 LED language ceceeeeeeeeeereeenees 12 Clear voicemail indicators 13 Key tOne teirinn inane 13 Set date and time eee 14 Home area code n se 15 Dial MOOG isson 15 Telephone operation 0 0008 16 Make a Call iioii 16 Predial a Call eeeeeesseeeeneeeeees 16 Answer a Call n 16 Endagalle riino 16 Speakerphone ccceeeeeeeeeeees 16 VOMUIMG eresas 16 MUE iaeiaiai asien aaaea 17 Call Waitihge sessrisioser ssis rsarisssiisssn 17 Temporary ringer silencing 17 Temporary tone dialing 17 Redial liSt cc ecccccesscveepsestetsceigeetsncs 18 Review and dial a redial entry 18 Store a number from the redial list to the directory eerste 18 Delete a redial entry ee 18 Chain dialing eceeeeeeeeeeeeee 19 Join a call in progress eee 20 Find handset WLS COMM iiipin Answer an incoming call during an intercom Call eeeeeeeeeeeeeeeneeeees 22 Call transfer using intercom 22 Directory ccccesececeeeeesseeeenseeeneesenes 24 About the directory ssec 24 Create a new directory entry 25 Review the
39. ided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarity orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 50 Appendix Expand your telephone system The handsets provided with your telephone system are already registered Each handset is assigned a number that show on the handset display Additional handsets registered to the telephone system are assigned in sequential order For instance if the telephone system already has HANDSET 1 and HANDSET 2 the new registered handset is assigned HANDSET 3 This telephone system accommodates up to five handsets Add and register a handset optional You can add new handsets CS6409 purchased separately to your telephone system Each handset must be registered with the telephone base before use When first purchased each expansion handset shows 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately You may need to charge the handset before registering to the telephone base For more details on battery charging see the table on page 4 To register a handset 1 Place the unregistered handset in the telephone base or charger If 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET do not appear alternately on the handset screen after a few seconds remove the handset
40. in Create a new directory entry on page 26 Delete a redial entry 1 Press REDIAL PAusE when the handset is not in use 2 Press y A or REDIAL PausE repeatedly to browse to the desired entry 3 Press muTE DELETE to delete the displayed number You hear a confirmation tone 18 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory call log or redial while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory call log or redial list To access the directory while on a call 1 Press MENU SELECT 2 Press w or A to scroll to gt DIRECTORY then press MENU SELECT 3 Press w or A to scroll or use the dialing keys 0 through 9 to find the desired entry see Alphabetical search on page 27 4 Press MENU SELECT to dial the displayed number To access the call log while on a call 1 Press MENU SELEcT 2 Press w or A to scroll to gt CALL LOG then press MENU SELECT 3 Press w or A to scroll to the desired entry 4 Press MENU SELECT to dial the displayed number To access the redial list while on a call 1 Press REDIAL PAUSE 2 Press y A or REDIAL PausE repeatedly to scroll to the desired number 3 Press MENU SELECT to dial the displayed number while on a call e Press ofF CANCEL to exit the directory call log or redial list while on
41. l the desired character appears The first character and the character after a space are automatically capitalized e Press 0 to add a space e Press wor A to move the cursor to the left or right e Press muTE DELETE to erase a character e Press and hold muTE DELETE to erase all characters Press MENU SELECT to save The screen displays SAVED and then you hear a confirmation tone If you pause for too long while storing an entry the procedure times out and you have to begin again 26 Directory Review the directory Entries are sorted alphabetically 1 2 Press VA when the handset is not in use g OR Press MENU SELECT when the handset is not in use Press w or A to scroll to gt DIRECTORY then press MENU SELECT twice Press w or A to browse Alphabetical search 1 Press VA when the handset is not in use OR Press MENU SELECT when the handset is not in use Press w or A to select gt DIRECTORY and then press MENU SELECT twice Use the dialing keys to enter the letters associated with the name For example if you have name entries Jenny Kristen and Linda in your directory press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press w or A to browse Dial a directory entry 1 2 Search for the desired entry in the directory
42. lder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defecti
43. ll The next call rings normally at the preset volume To silence the ringer When the telephone is ringing press OFF canceL or MUTE DELETE on the handset RINGER MUTED and X show on the screen Temporary tone dialing If you have dial pulse rotary dialing service only you can temporarily switch from dial pulse to touch tone dialing during a call 1 During a call press TONEX 2 Use the dialing keys to enter the number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing mode after you end the call 17 Telephone operation Redial list Each handset stores the last 10 telephone numbers dialed When there are already 10 redial entries the oldest entry is deleted to make room for the new entry Entries are shown in reverse chronological order ole JO PAUSE J iNT Review and dial a redial entry 1 Press REDIAL PAusE when the handset is not in use 2 Press V A or REDIAL PAusE repeatedly to browse The handset beeps twice at the beginning or end of the list 3 Press tax FLASH or 4 to dial OR 1 Press tx FLASH or and then wait for a dial tone 2 Press REDIAL PAUSE and then press w A or REDIAL PAusE repeatedly to browse 3 When the desired entry displays press MENU SELECT to dial Store a number from the redial list to the directory 1 When the desired number in the redial list displays press MENU SELECT twice 2 Follow Step 3 to Step 6
44. lugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not
45. m the problem is in the wiring or local telephone service Contact your telephone service provider charges may apply hear other calls when using the telephone Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service Contact your telephone service provider hear noise on the cordless handset and the keys do not work Make sure the telephone line cord is plugged in securely REGISTRATION FAILED appears on the handset Only one handset can be registered at a time If you have multiple handsets to register please follow the instructions on page 51 for the first handset Once a handset has been successfully registered repeat the steps for each handset that needs to be registered Make sure that the telephone base and handset s are in idle mode when registering a handset Follow the steps on page 60 for the common cure for electronic equipment then try again to register a handset 56 Appendix Troubleshooting My caller ID features are not working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both your and your caller s telephone service providers must use equipment compatible with the caller ID service The caller I
46. n use Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT Press w or A to scroll to DELETE ALL OLD Press MENU SELECT The screen shows DELETE ALL OLD MESSAGES Press MENU SELECT The screen shows DELETING and then ALL OLD MSGS DELETED with a confirmation tone Es e If there are no old messages and you press X DELETE twice on the telephone base the system announces You have no old message On the handset when you select DELETE ALL OLD the screen shows NO MESSAGE e Only old messages can be deleted akon 43 Answering system operation Record play or delete memos Memos are messages you record yourself They are saved played back and deleted exactly like incoming messages You can record a memo as a reminder to yourself or leave a message for someone else using the same telephone 1 5 6 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT 3 4 Press MENU SELECT The system announces Record after the tone Press w or A to scroll to gt RECORD MEMO Press 5 when you are done Speak towards the handset microphone after a long beep You can record a memo up to three minutes Memos shorter than two seconds are not recorded Press 5 to stop recording The system announces Recorded note e If you record a memo when the answering system memory is full Memory is full will be announ
47. nd each alerts you to new messages differently see Answering system new message indication on page 40 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail The answering system does not answer after correct number of rings Make sure the answering system is on When the answering system is on ANS ON should show on the handset and the amp ANSWER ON OFF light is lit on the telephone base see Answer on off on page 35 If toll saver is selected the number of rings changes to two when there are new messages see Number of rings on page 37 If the memory is full or the answering system is off the answering system answers after 10 rings In some cases the answering system is affected by the ringing system used by the telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers see Answering system new message indication on page 40 To get help with your voicemail settings contact your telephone service provider 58 Appendix Troubleshooting e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The outgoing announcement is not
48. ndset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt SET DATE TIME then press MENU SELECT 4 When the month is flashing press w or A until the screen displays the correct month Press MENU SELECT to confirm OR Press the dialing keys 0 9 to enter the current month for example if the month is March you must enter 03 5 Repeat Step 4 to set the correct date and year and then press MENU SELECT to advance to set the time 6 Repeat Step 4 until the time is set Press w or A to choose AM or PM or press 2 for AM or 7 for PM Press BJ MENU SELECT to save your selection You hear a confirmation tone If the date and time are not set the system announces Time and date not set before each message plays 14 Telephone settings Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the call log 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt HOME AREA CODE then press MENU SELECT 4 Use the dialing keys to enter the desired home area code e Press muTE DELETE to delete a digit e Press and hold mute DELETE to delete the entire
49. new entries unless you delete some current entries You have just ended a call Another handset is calling for models with three or more handsets for models with two handsets There is a call coming in The handset is on an intercom call The intercom call has just ended You have started the intercom process and need to enter the number of the handset you wish to call You have started transferring a call and need to enter the desired handset number An extension telephone on the same line or one of the handset is in use The battery needs to be charged Mute is off so the other party can hear your voice The microphone is off 47 Appendix Handset display screen messages The telephone number you have entered is already stored in the directory There are new voicemail messages from your telephone service provider You place the handset in the telephone base or charger without installing a battery in that handset There is no telephone line connected There are no messages in the answering system Someone else is already using the directory speed dial list call log or answering system The handset has lost communication with the telephone base The telephone base is paging all handsets The handset is on a call The battery is very low The handset should be placed in the telephone base or charger for charging The answering system memory is full The ringer is muted temporarily during an inc
50. oblem the problem is in the wiring or local telephone service Contact your telephone service provider charges may apply 53 Appendix Troubleshooting e Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET appear alternately on the handset and it does not work at all e The handset may be deregistered from the telephone base Refer to Add and register a handset optional on page 51 to register the handset to the telephone base LOW BATTERY shows on the handset screen e Place the handset in the telephone base or charger for recharging e Remove and install the battery again and use it until fully depleted then charge the handset in the telephone base or charger for up to 10 hours e If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge e Make sure the handset is placed in the telephone base or charger correctly The CHARGE light on the handset should be on e Remove and install the battery again then charge for up to 10 hours e If the handset is in the telephone base or charger but CHARGE light on the handset is not on refer to The CHARGE light is off below e If the battery is completely depleted it may take up to 30 minutes to charge the handset before LOW BATTERY
51. old and both handsets now show INTERCOM You can now have a private conversation with the destination handset Th e To cancel the transfer and return to the outside call ES before the intercom call is answered press oFF CANCEL svFLASH or INT on your handset e If the other handset is not answered within 100 seconds is in use on a call or is out of range the calling handset shows UNABLE TO CALL TRY AGAIN and then reconnects to the outside call 22 Telephone operation Call transfer using intercom continued 3 From this intercom call you have the following options e You can let the destination handset join you on the outside call ina three way conversation Press and hold INT on the originating handset e You can transfer the call Press OFF CANCEL or place your handset back in the telephone base or charger Your handset shows CALL TRANSFERRED The destination handset is then connected to the outside call e You can press INT to switch between the outside call OUTSIDE CALL displays and the intercom call INTERCOM displays e The destination handset can end the intercom call by pressing OFF CANCEL or by placing the handset back in the telephone base or charger The outside call continues with the original system handset 23 Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name e Directory entries are shared
52. olume 10 11 16 42 WwW Wall mount installation 5 Warranty 65 66 71 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES VTech is the registered trademark of VTech Holdings Limited Copyright 2011 for VTECH TELECOMMUNICATIONS LTD All rights reserved Version 5 08 11
53. oming call The entry has been saved in the directory The handset speakerphone is in use The answering system has less than three minutes of recording time left Failed intercom or two handsets are already on a call Communication between the handset and the telephone base is lost during a call There are XX new calls in the caller ID history There are XX new messages in the answering system 48 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use On when the handset is charging in the telephone base or charger Telephone base lights On when the telephone line is in use On when the answering system is answering a call On when you are registering a handset Flashes quickly when there is an incoming call Flashes when another telephone sharing the same line is in use Flashes when you are deregistering all handsets WANS ON OFF On when the answering system is turned on Handset icons in Battery status flashes when the battery is low and needs charging Ea Battery status animates when the battery is charging q The The speakerphone is in use is in use o The handset ringer is turned off New voicemail indicates you have received new voicemail message s from the telephone service provider ANSON The answering system is turned on C There are new answering system messages New call log entries indicates you have new misse
54. on about each caller will appear after the first or second ring If you answer a call before the caller information appear on the screen it will not be saved in the call log The call log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the phone number has more than 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the call log Call log entries are shared by all system handsets Any modifications made on one handset apply to all You can review redial and copy an entry into the directory Entries appear in reverse chronological order When the call log is full the oldest entry is deleted to make room for new incoming call information XX MISSED CALLS shows when there are new call log entries that have not been reviewed CALL LOG EMPTY shows when you access the call log without records Only one handset can review the call log at a time If a handset tries to enter the call log while another handset is already in it its screen displays NOT AVAILABLE AT THIS TIME ES e For call log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 33 e If the phone number has more than 24 digits it will not be saved or shown in the call log 31 Caller ID Missed call indicator When there are calls that hav
55. onnects the call e Ifthe caller s voice is very soft the answering system may stop recording and disconnect the call The answering system does not respond to remote commands e Make sure to enter your remote access code correctly see Remote access code on page 37 e Make sure you are calling from a touch tone telephone When you dial a number you should hear tones If you hear clicks the telephone is not a touch tone telephone and cannot active the answering system 59 Appendix Troubleshooting e The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code e There may be interference on the telephone line you are using Press the dialing keys firmly subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e Ifyou are using a fire
56. r the tone Press 5 when you are done 5 After the tone face and speak towards the handset microphone to record your announcement 6 Press 5 when you finish the recording The handset plays back the recorded announcement Your announcement can be up to 90 seconds in length The system does not record any announcement shorter than two seconds Play the announcement 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to choose gt ANNOUNCEMENT The system announces To play press 2 To record press 7 4 Press 2 to play the current announcement from the speakerphone e Press W VOLUME to decrease or A VOLUME to increase the listening volume e Press 4 to switch between the speakerphone and the handset earpiece Delete your announcement 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to select gt ANNOUNCEMENT 4 The handset announces To play press 2 To record press 7 and the screen displays 2 PLAY 3 DELETE 5 STOP 7 RECORD Press 3 or muTE DELETE to delete your own recorded announcement The handset announces Announcement deleted When your announcement is deleted calls are answered with the default announcement 36 Answering system settings Call screening You can listen at the telephone base to a c
57. ress i FIND HANDSET while the IN USE light is still flashing The IN USE light flashes for approximately five seconds If the light stops flashing start again at Step 1 3 All handsets show 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately when the deregistration process completes The deregistration process takes about 10 seconds to complete If deregistration fails you may need to reset the telephone and try again To reset 1 Pick up the registered handset and then press X3 FLASH 2 Press OFF CANCEL and place the handset back in the telephone base OR e Unplug the power from the telephone base then plug it back in Es You cannot deregister handsets if any other system handset is in use 52 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 My telephone does not work at all Make sure the battery is installed and charged correctly pages 3 4 For optimum daily performance return the handset to the telephone base or charger after use Make sure that the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack Unplug the electrical power to the telephone base Wait
58. ress OFF CANCEL or put the handset in the telephone base or charger The screen shows the elapsed time as you talk in hours minutes and seconds Speakerphone During a call press to switch between speakerphone and normal handset use When the speakerphone is active the handset shows SPEAKER and Volume During a call press A VOLUME or W VOLUME to adjust the listening volume When the volume reaches the minimum or maximum setting you hear two beeps The handset earpiece volume setting and speakerphone volume setting are independent 16 Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you 1 During a call press MUTE DELETE on the handset The handset displays MUTED for a few seconds and MUTE appears until the mute function is turned off 2 Press MUTE DELETE again to resume the conversation The handset screen temporarily shows MICROPHONE ON SA O BG Nas CANCEL A Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are on another call e Press X4 FLASH to put the current call on hold and take the new call e Press Xx FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset without disconnecting the ca
59. ress once and then release to page all system handsets page 20 WANS ON OFF Press to turn the answering system on or off page 35 REPEAT Press to delete the message currently Message window other answering page 45 PLAY STOP gt a PLAY STOP Press to play message Press to repeat a message or press twice to play the previous message page 42 Shows the number of messages and b gt SKIP Press to skip to the next message page 42 system information A VOL and W VOL Press to adjust the volume during message playback page 42 When the phone is not in use press to adjust the telephone base ringer volume page 10 s page 42 Press to stop message playback page 42 Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger page 3 V A VOLUME Press to enter the directory when the telephone is not in use page 27 Press to scroll up while in a menu or in the directory call log or redial list During a call or message playback press to increase the listening volume page 16 or page 42 When entering numbers or names in the directory press to move the cursor to the right MUTE DELETE While on a call press to mute the microphone page 17 While using the dialing keys press to delete digits or characters While the handset is ringing
60. rs To manually turn off these indicators 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt CLR VOICEMAIL then press MENU SELECT The screen shows TURN OFF INDICATOR 4 Press MENU SELECT to save your selection You hear a confirmation tone Es e Your telephone service provider may alert you of new messages with a stutter broken dial tone Contact your telephone service provider for details e Voicemail is different from answering system messages recorded in your answering system For more information about the difference see page 39 Key tone You can turn the key tone on or off 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt KEY TONE then press MENU SELECT 4 Press w or A to choose ON or OFF 5 Press MENU SELECT to save your selection You hear a confirmation tone 13 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it If you subscribe to caller ID service the day month and time are set automatically with each incoming call However the year must be correct so that the day of the week can be calculated from the caller ID information Before using the answering system set the date and time 1 Press MENU SELEcT when the ha
61. rvice rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 39 Answering system operation Voice prompts The system provides voice prompts to guide you through recording announcement and remote access Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to three minutes see page 38 to change the length The total recording time for the announc
62. s on other handsets e You cannot use the find handset feature while the telephone base is playing messages or the answering system is being accessed remotely 20 Telephone operation Intercom Use the intercom feature for conversations between two handsets 1 Press INT on your handset when not in use e f you have two handsets your handset shows CALLING OTHER HANDSET e f you have three or more handsets your handset shows INTERCOM TO Use the dialing keys to select a destination handset Your handset shows CALLING HANDSET X The destination handset rings and its screen shows OTHER HANDSET IS CALLING when you have two handsets or HANDSET X IS CALLING when you have three or more handsets 2 To answer the intercom call press x FLASH INT or any dialing key 0 9 TONEX or on the destination handset Both handsets now show INTERCOM 3 To end an intercom call press OFF CANCEL or place the handset back in the telephone base or charger Both handsets now show INTERCOM ENDED Es e You can cancel the intercom call before it is answered by pressing OFF cance or INT on the originating handset e If the destination handset does not answer the intercom call within 100 seconds is in the directory or call log or is out of range the originating handset shows UNABLE TO CALL TRY AGAIN and returns to idle mode e Press OFF canceL or MUTE DELETE on the destination handset to temporarily silence the intercom rin
63. s water or cleaning solvents of any kind 63 Appendix About cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference e Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor ma
64. se and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 8 Donotallow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions e When the power supply cord
65. select gt ANS SYS SETUP then press MENU SELECT Press w or A to select gt RECORDING TIME then press mENUu SELECT Press w or A to choose from 3 MINUTES 2 MINUTES or 1 MINUTE then press MENU SELECT to save You hear a confirmation tone 38 Answering system operation Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages those left on its built in answering system and those left at your service provider s fees may apply Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messages differently e If XX NEW MESSAGES and ao display on the handset and the message window on the telephone base flashes there are new messages recorded on the built in answering system Press MENU SELECT twice on the handset page 42 or gt a PLAY stopP on the telephone base page 42 to listen e If NEW VOICEMAIL and 8 display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail se
66. t the telephone base when a call is answered by the answering system At the same time the handset shows TO SCREEN CALL PRESS SELECT Press MENU SELECT to screen the call on your handset The handset shows the caller s information If you do not subscribe to caller ID service the handset shows SCREENING Es Call screening setting has no effect on the call screening at the handset Call intercept While call screening you can press FLASH or 4 on the handset to stop recording and speak to the caller Message playback You can use either a handset or the telephone base to play messages If there are new messages the system plays back only the new messages oldest first If there are no new messages the system plays back all old messages oldest first When playback begins the total number of messages is announced Before each message playback you hear the day and time it was received After the last message is played you hear End of messages ES e Only one handset or the telephone base can access the answering system at a time e During message playback if there is an incoming call or another handset makes a call message playback will be stopped 41 Answering system operation Message playback continued To play messages with the telephone base Press pj PLAY stop when the telephone is not in use Options during playback e Press A VOL or W VOL to adjust the speaker volume e Press SKIP to skip
67. te access code on page 37 to change it To remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the two digit remote access code 3 Then you can enter one of the following remote commands Play all messages Play new messages Delete a message during playback Delete all old messages Repeat the current message during playback Stop Hear a list of remote commands Skip to the next message during playback Record an announcement End the call Turn the answering system on or off 4 Hang up or press 8 to end the call note e If you do not press any keys after you enter the remote access code all new messages play If there are no new messages all old messages play e Once the new messages have played the telephone announces the help menu options If you do not press any key within 20 seconds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code 46 Appendix Handset display screen messages There are no call log entries You are calling another handset for models with three or more handsets for models with two handsets You have transferred an outside call to another cordless handset There are no directory entries The directory is full You cannot save any
68. te one entry 1 When in the call log press w or A to browse 2 Press MUTE DELETE to delete the selected entry The screen displays DELETING and then you hear a confirmation tone To delete all entries 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt CALL LOG then press MENU SELECT 3 Press w or A to select gt DEL ALL CALLS then press mENU SELECT The screen shows DELETE ALL CALLS 4 Press MENU SELECT to save The screen shows DELETING and then you hear a confirmation tone Call log display screen messages The caller is blocking the name information The caller is blocking the telephone number The caller is blocking the name and telephone number The callers name is unavailable The callers telephone number is unavailable No call information is available about this caller It is a long distance call OR i before the caller s number 34 Answering system settings Answering system setup Use the answering system menu of a system handset to turn on or off the answering system or message alert tone set up the announcement message activate the call screening or change the number of rings remote access code and message recording time You can turn the answering system on or off from either the handset or the telephone base but you can only use the handset to change other answering system settings Answer on off The answering system must be turned on to ans
69. telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider The telephone line cord may be defective Install a new telephone line cord Remove and install the battery again and place the handset in the telephone base or charger Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place My handset beeps and is not performing normally Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and telephone base to synchronize Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices There is interference during a telephone conversation My calls fade out when I am using the cordless handset The handset may be out of range Move it closer to the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the
70. telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet 55 Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices If your telephone is plugged in with modem or a surge protector plug the telephone or modem surge protector into a different location If this does not solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your telephone service provider charges may apply If other telephones in your home are having the same proble
71. the alphabetical search to find the desired entry 7 Press MENU SELECT to save The name up to 12 characters appears in the selected speed dial location o Th Th e If the directory is empty when you press MENU SELECT in Step 5 the screen shows DIRECTORY EMPTY e If the speed dial location you selected is occupied the new directory entry you selected replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial locations 28 Directory Dial a speed dial number 1 2 Press and hold a dialing key 0 through 9 to display the desired speed dial when the handset is not in use Press tax FLASH or 4 to dial the displayed telephone number When the speed dial location is empty the screen shows the speed dial list See Store a speed dial entry on page 28 to add a new entry Delete a speed dial entry 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to select gt DIRECTORY then press MENU SELECT 3 4 Press w or A to choose the desired speed dial location then press Press w or A to select gt SPEED DIAL then press MENU SELECT MUTE DELETE lt EMPTY gt appears and you hear a confirmation tone Es Deleting the speed dial entries does not affect the entries in the directory 29 Caller ID About caller ID This product supports caller ID service offered by most telephone service providers Caller ID allows you
72. thout interruption at LOW BATTERY and charge to be used for a least 30 minutes flashes short time The screen shows Battery is charged To keep the battery charged HANDSET X place it in the telephone base or charger when not in use If you place the handset in the telephone base or charger without plugging in a battery the screen displays NO BATTERY After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date and time on page 14 To skip setting the date and time press OFF CANCEL Getting started Installation options The telephone comes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mount plate If you do not have this wall mount plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the wall mount plate Tabletop to wall mount installation 1 Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the base power adapter into the POWER jack on the bottom of the telephone base 2 Position the telephone base against the wall mount bracket Insert the extend tabs marked B of the wall mount bracket into the slots marked B on the back of the telephone base Push the telephone base
73. tion or set up adjustment of customer controls and installation or repair of systems outside the unit 65 Appendix Limited warranty continued How do you get warranty service To obtain warranty service please visit our website www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech servic
74. to the next message e Press lt REPEAT to repeat the message currently playing Press REPEAT twice to listen to the previous message e Press X DELETE to delete the current message The system advances to the next message e Press gt 8 PLAY STOP to stop When there are no messages in the answering system the handset shows NO MESSAGE and announces You have no message To play messages with a handset Press MENU SELECT twice when the telephone is not in use The screen displays 3 DELETE 5 STOP 4 REPEAT 6 SKIP and the handset announces the total number of messages Options during playback e Press W VOLUME to decrease or 4 VOLUME to increase the message playback volume e Press 4 to switch between the speakerphone and the handset e Press 3 or MuTE DELETE to delete the message The handset announces Message deleted e Press 5 to stop the playback e Press 4 to repeat the message currently playing Press 4 twice to listen to the previous message e Press 6 to skip to the next message 42 Answering system operation Delete all old messages To delete all old messages with the telephone base 1 Press X DELETE on the telephone base The system announces To delete all old messages press DELETE again 2 Press X DELETE within three seconds The system announces All old messages deleted To delete all old messages with a handset Press MENU SELEcT when the handset is not i
75. ty to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 66 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is
76. ve Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 below or 8 Charges for installa
77. vtech Online user s manual www vtechphones com Models CS6428 2 CS6429 CS6429 2 CS6429 3 CS6429 4 CS6429 5 Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions on page 61 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR Seem Telephones identified with this logo have reduced noise and interference uC vvhen used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Table of contents Getting started cscccsscsseeseeeeee 1 Parts checklist scceeseeeeeeeeeees 1 Telephone base and charger installation 2 Battery installation eee 3 Battery char
78. wall it may prevent access to your nontraditional telephone service Contact your service provider for more information Common cure for electronic equipment If your telephone does not seem to be responding normally try putting the handset in its base If this does not fix the problem do the following in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the cordless handset battery 3 Wait a few minutes before connecting power to the telephone base 4 Install the battery again and place the cordless handset in the telephone base or charger 5 Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 60 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower Do not place this product on an unstable table shelf stand or other unstable surfaces Slots and openings in the back or bottom of the telephone ba
79. wer and record messages When the answering system is turned on the QO ANS ON OFF light on the telephone base turns on and ANS ON displays on the handset To turn on or off with the telephone base Press O ANS ON OFF to turn the built in answering system on or off When the answering system is turned on it announces Calls will be answered When the answering system is turned off it announces Calls will not be answered To turn on or off with the handset 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt ANSWERING SYS then press MENU SELECT 3 Press w or A to select gt ANSWER ON OFF then press MENU SELECT 4 Press w or A to choose ON or OFF then press MENU SELECT to save You hear a confirmation tone You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages Announcement The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own 35 Answering system settings Record a new announcement 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to choose gt ANNOUNCEMENT The system announces To play press 2 To record press 7 4 Press 7 The system announces Record afte
80. y overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 64 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the ho
81. y with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays OUT OF RANGE OR NO PWR AT BASE If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press x FLASH Move closer to the telephone base then press a FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base 62 Appendix Maintenance Taking care of your telephone e Your telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometime cause power surge harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap e Do not use exces

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