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NJ/NX-series Troubleshooting Manual

1. The following table shows the status of front panel indicators the status of user program execution and the ability to connect communications to the Sysmac Studio or an HMI during startup during normal operation and when errors occur Power CPU Unit ser oro Communica f Supply Unit p tions with Sys CPU Unit operating status gram execu mac Studio or PWR green RUN green ERROR red tion status HMI Startup Lit Flashing Not lit Stopped Not possible 1 s intervals Normal RUN mode Lit Lit Not lit Continues Possible operation PROGRAM mode Lit Not lit Not lit Stopped Power Supply Error Not lit Not lit Not lit Stopped Not possible CPU Unit Reset 1 Lit Not lit Not lit Stopped Fatal error in CPU Incorrect Power Sup Lit Flashing Lit Stopped Unit ply Unit Connected 3 s intervals CPU Unit Watchdog Lit Not lit Lit Stopped Timer Error Major fault 2 Lit Not lit Lit Stopped Possible Com munications can Lit Lit Flashi i 3 Non fatal Partial fault D Continues be connected 1 s intervals error in from an HMI if CPU Unit 4 9 Lit Lit Flashing Continues EtherNet IP is Minor fault 1 s intervals operating nor Observation 2 Lit Lit Not lit Continues mally 1 Refer to 1 2 Fatal Errors for information on individual errors 2 Refer to 1 3 Non fatal Errors for informati
2. Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015483 hex Master Distance in The parameter specified for e Instruction input S W502 Acceleration Spec the MasterDistanceACC parameter exceeded ification Out of input variable to a motion the valid range of the Range control instruction is out of input variable range 54015484 hex Master Distance in The parameter specified for e Instruction input S W502 Deceleration Spec the MasterDistanceDEC parameter exceeded ification Out of input variable to a motion the valid range of the Range control instruction is out of input variable range 54015487 hex Execution Mode The parameter specified for e Instruction input S W502 Selection Out of the ExecutionMode input parameter exceeded Range variable to a motion control the valid range of the instruction is out of range input variable 54015488 hex Permitted Follow The parameter specified for e Instruction input S W502 ing Error Out of the PermittedDeviation parameter exceeded Range input variable to a motion the valid range of the control instruction is out of input variable range 54015489 hex Border Point Cen The parameter specified for e The value of AutPoint S W502 ter Posi the AuxPoint input variable exceeded signed 40 tion Radius to a motion control instruc bit data when con Specification Out tion is out of range verted to pulse
3. CJ1W DRM21 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W497 CJ series DeviceNet Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04880000 hex Unit Memory An error occurred e There is a source of noise S U W497 Error when writing to nearby internal memory Non volatile memory failure where the error his tory is saved 04890000 hex Network Network power is e Communications power is not S W497 Power Error not being supplied being supplied normally from the network 148D0000 hex Invalid Scan There is an errorin The power was interrupted dur S W497 List Data the contents of the ing writing the scan list to the slave scan list or non volatile memory master scan list stored in non vola tile memory 148E0000 hex Invalid Setup There is illegal data The power was interrupted S W497 Data in the settings for while the system was writing the slave function the parameters Non volatile memory life 24480000 hex Node An error was dis The node address of the S W497 Address covered during the DeviceNet Unit is also set for Duplicated node address dupli another node Error cation check when starting the DeviceNet Unit 34BC 0000 hex Routing Table There is illegal data The local DeviceNet Unit is not S U W497 Error in
4. Event code Event name Functional classification Reference 64CC 0000 hex I O Disconnection Detected Block I O GX series EtherCAT Slave W488 Units 64E00000 hex Drive Prohibition Input Error 1 Servo G5 and G5 Linear 1576 1577 64E1 0000 hex Drive Prohibition Input Error 2 Servo G5 and G5 Linear 1576 1577 64E20000 hex Immediate Stop Input Error Servo G5 and G5 Linear 1576 1577 64F0 0000 hex Unit Over Range for Channel 1 NX series Analog I O Units W522 64F 10000 hex Unit Over Range for Channel 2 NX series Analog I O Units W522 64F20000 hex Unit Over Range for Channel 3 NX series Analog I O Units W522 64F3 0000 hex Unit Over Range for Channel 4 NX series Analog I O Units W522 64F40000 hex Unit Over Range for Channel 5 NX series Analog I O Units W522 64F5 0000 hex Unit Over Range for Channel 6 NX series Analog I O Units W522 64F6 0000 hex Unit Over Range for Channel 7 NX series Analog I O Units W522 64F7 0000 hex Unit Over Range for Channel 8 NX series Analog I O Units W522 64F8 0000 hex Unit Under Range for Channel 1 NxX series Analog I O Units W522 64F9 0000 hex Unit Under Range for Channel 2 NxX series Analog I O Units W522 64FA0000 hex Unit Under Range for Channel 3 NxX series Analog I O Units W522 64FB0000 hex Unit Under Range for Channel 4 NX series Analog I O Units W522 64FC 0000 hex Unit Under Range for Channel 5 NX series Analog I O Units W522 64FD 0000 hex Unit Under Range for Channel 6 NX series Analog I O Units
5. Atch info3 Atch info4 Pane capture RUN 192 168 250 1 Controller After you complete all of the correction steps for the current errors click the Reset error Button to reset all of the current errors If the cause of the error is not removed or if the power supply is not cycled or the Controller is not reset as required after resetting the error the error will occur again 2 12 NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods Partial fault 84010000 IP Address Duplication Error Minor fault 84030004 DNS Server Connection Error s10114 2 2J UON BunNooysejqnoly z Pane capture Reset error_ 192 168 250 1 Controller In order to reset the Controller errors it is necessary to confirm your rights according to the operation authority settings for the Troubleshooter Refer to the relevant HMI manual for details on operation authorities 2 3 3 Identifying and Resetting Errors from the User Program In an NJ NX series Controller you can check for errors that have occurred from the user program This feature allows you to program operations in the user program according to the error status Special instructions are provided for this purpose These include instructions to get Controller error information and instructions to reset Controller errors i Instructions That Get Controller Error Information Determine the error
6. 1577 G5 series AC Servomotors Servo Drives with Built in EtherCAT Communications Lin ear Motor Type User s Manual NJ NX series Troubleshooting Manual W503 3 127 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04A80000 hex Control The voltage Power supply undervoltage Or S 1576 1577 Power Sup between the posi the power supply voltage ply Under tive and negative dropped because there was voltage terminals in the inrush current when the main control power sup power supply was turned ON ply converter e A momentary power interrup dropped below the tion occurred specitied value e The Servo Drive failed 04A90000 hex Overvoltage The power supply e The voltage between the posi S 1576 1577 voltage exceeded tive and negative terminals in the allowable input the control power supply con voltage range verter exceeded the specified value e The voltage was suddenly increased by the phase advance capacitor or the unin terruptible power supply UPS e The Regeneration Resistor wir ing is broken e The External Regeneration Resistor is not suitable e The Servo Drive failed 04AA0000 hex Main Circuit If the Undervoltage e Insufficient power supply S 1576 1577 Power Sup Error Selection capacity ply Under 3508 hex is setto e The electromagnetic contactor voltage 1 a momentary in the main circuit power supply Undervolt power interruption wa
7. If the internal buffer for received S U W540 carded Due full The input data is data is full the task period was to Full Inter discarded too short to read the received nal Buffer data e f the internal buffer for trans mission data is full the trans mission data was too large or there are too many send requests 3 118 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Maj Prt Min Obs Info Reference 80220000 hex NX Message An error was e The message communications S W540 Communica detected in message load is high tions Error communications and e The communications cable is the message frame disconnected or broken was discarded e Message communications were cut off as the result of executing a synchronization or restora tion operation on the Sysmac Studio or as the result of dis connecting an EtherCAT slave 85410000 hex Parity Error A parity error e The communications settings U S W540 occurred and baud rate setting do not agree with those of the remote device e Noise 85420000 hex Framing A framing error e The communications settings U S W540 Error occurred and baud rate setting do not agree with those of the remote device e Noise 85430000 hex Overrun An overrun error e The next data was received U S W540 Error occurred during processing of received data because the baud rate is too high 90
8. 545F 0000 hex Illegal Auxil The axis specified e An axis does not exist for the S W508 iary Axis for the Auxiliary variable specified for the Auxil Specification input variable to a iary input variable to the motion control instruction instruction does not exist 54600000 hex Illegal Axis The axis specified e An axis does not exist for the S W508 Specification for the Axis input variable specified for the Axis variable to a motion input variable to the instruction control instruction does not exist 54610000 hex Illegal Axes The axes group e An axes group does not exist S W508 Group Speci specified for the for the variable specified for the fication AxesGroup input AxesGroup input variable to the variable to a motion instruction control instruction e The axes group specified for does not exist or is the AxesGroup input variable to not a used group the instruction is not specified as a used group 54620000 hex Illegal Mas The axis that is e An axis does not exist for the S W508 ter Axis specified for the variable specified for the Master Specification Master input vari input variable to the instruction able to a motion e The axis that was specified for controlinstructionis the Master input variable to the not correct MC_Phasing Shift Master Axis Phase instruction is not the master axis for syncing e The master axis and a slave axis are not assigned to the same task 54630000 hex Motion Con An attempt wa
9. 84B40000 hex Synchroniza A synchronization e Noise S 1576 1577 tion Error error occurred e Control PCB error 84B50000 hex Sync Man PDO communica e The EtherCAT communications S 1576 1577 ager WDT tions were stopped cable is disconnected or bro Error for more than the ken specified period of e There is an error in the host time controller 84B60000 hex ESC Initial An error occurredin Control PCB error S 1576 1577 ization Error ESC initialization 84B70000 hex Slave Unit An error occurredin Control PCB error S 1576 1577 Verification Slave Unit verifica Error tion 84B80000 hex Communica There is an errorin An out of range value was set S 1576 1577 tions Setting the communica from the host controller Error tions settings e A command that changes the communications state to an unsupported state was received 84B90000 hex Synchroniza A synchronization e Control PCB error S 1576 1577 tion Interrup interruption error tion Error occurred 98010000 hex Absolute The multi rotation The multi rotation counter for S 1576 Value counter for the the absolute encoder was Cleared absolute encoder cleared during USB communi was cleared during cations by the CX Drive USB communica tions by the CX Drive 98020000 hex Position Data A Config operation A Config operation was per S 1576 1577 Initialized was performed or formed during EtherCAT com the multi rotation munications counter w
10. table Cat No Manual name W507 NJ NX series CPU Unit Motion Control User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 44210000 hex Motion Con A fatal error was e An error occurred in the soft S W507 trol Function detected in the ware Processing Motion Control Error Function Module 14600000 hex Absolute The absolute e The life of the Battery in the S W507 Encoder encoder current CPU Unit has expired Home Offset position that is e Backup memory failure Read Error retained during power interruptions was lost 14610000 hex Motion Con The MC parameters The power supply to the Con S W507 trol Parame that were saved in troller was interrupted or com ter Setting non volatile mem munications with the Sysmac Error ory are missing Studio were disconnected while downloading the motion control parameter settings or clearing memory e Non volatile memory failure 14620000 hex Cam Data The cam data that Power was interrupted during S W507 Read Error was saved in non save processing for cam data volatile memory is e Non volatile memory failure missing 34600000 hex Required The object that is e The required PDOs are not S W507 Process Data required for the axis mapped when the axis type is Object Not type is not allocated set to a servo axis or encoder Set to PDO axis e Non volatile memory failure 34630000 hex Axis Slave The slave to which The slave
11. 3 2 NJ NX series Troubleshooting Manual W503 3 Error Tables i Errors for Self Diagnosis The manual names are given below for the catalog numbers given in the Reference column of the event table Manual name NJ series CPU Unit Hardware User s Manual W535 NX series CPU Unit Hardware User s Manual 2 m 3 Level 7 Eventcode Event name Meaning Assumed cause Reference ke Maj Prt Min Obs Info D 00090000 hex DIP Switch An error was e There is an error in the DIP S W500 W535 2 Setting Error detected in the DIP switch setting 3 switch setting 000D0000 hex Internal NJ A fatal error was e Conductive material has gotten S W500 W535 series Bus detected on the inside Check Error internal bus e Noise e The CPU Unit has failed 000E0000 hex Non volatile The specified num Non volatile memory life S W500 W535 ui Memory Life ber of deletions for expired X Exceeded non volatile mem T ory was exceeded S Or the number of gt bad blocks in mem gt ory exceeded the specified value 5 00110000 hex CPU Unit Operation was The ambient operating temper S W535 T Ver 1 10 or Overheat stopped because ature is too high 3 later Operation the temperature 9 Stopped inside the CPU Unit was too high 2 10010000 hex Non volatile An error was e The Controller power supply S W500 W535 Memory detected in the non was turned OFF while the Restored or volatile memory BUSY
12. 64A20000 hex Tr Receive Wait Monitor ing Time Exceeded The receive waiting time exceeded the Receive Wait Moni toring Time NJ NX series Troubleshooting Manual W503 e Noise The monitoring time is shorter than the actual completion time W494 3 155 no q s1013 spun s n s f9 Ul s1013 OL L E 3 Error Tables Event code 64A30000 hex Event name FCS Check Error Meaning One of the following errors occurred in the converted pro tocol at the serial gateway e When converting to CompoWay F command BCC error e When converting to Modbus RTU command CRC error e When converting to Modbus ASCIl command CRC error e When converting to Host Link FINS command FCS error Protocol Macros e The check code attached to the received mes sage does not match the check code that was calculated from the received mes sage Assumed cause e Noise e There was a mistake in the CRC code that was attached to the command frame Level Maj Prt Min Obs Info Reference W494 64A40000 hex 3 156 Timeout Error A timeout error occurred e The steps in the communica tions sequence of a protocol macro are not progressing There is no remote device to receive the command The command frame is incor rect The remote device is not using the same serial communica tions settings Wiring is not
13. CPU Unit is not in PROGRAM mode e More than one software switch changed to TRUE at the same time Or another software switch changed to TRUE before processing was completed for a previous software switch 74610000 hex Master Fixed An error occurredin The master function is not S W497 Allocation one of the following enabled Area Setting operations for fixed e The scan list is not disabled Failed allocation ofthe GPU Unit is not in PROGRAM master mode e More than one software switch changed to TRUE at the same time Or another software switch changed to TRUE before processing was completed for a previous software switch NJ NX series Troubleshooting Manual W503 3 161 no Aq s1013 spun s n s f9 u SOMA OL L E 3 Error Tables Event code Event name Scan List Regis ter Clear Failed 74620000 hex Meaning An operating error occurred when reg istering or clearing the scan list by per forming one of the following opera tions Assumed cause e CPU Unit is not in PROGRAM mode Request processing is not pos sible in this status or the request was made when the operation was already in prog ress The following are the main causes of Unit status errors e A software switch operation for the master function was executed when the master function was disabled A switch that can be used only when the scan list is dis abled was used when the scan list was enabled A swi
14. Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 40140000 hex PLC System This event provides This event provides internal S W500 W501 Information internal information information from the PLC Func W535 from the PLC Func tion Module It is recorded to tion Module provide additional information for another event 40170000 hex Safe Mode The Controller e The power supply was turned S W500 W501 Ver 1 03 or started in Safe ON to the Controller when Safe W535 later Mode Mode was set on the DIP switch on the CPU Unit 80230000 hex NX Message An error has e The communications cable is S W500 W501 Ver 1 05 or Communica occurred in mes broken W535 later tions Error sage communica e The communications cable con tions nector is disconnected e The NX message communica tions load is high 40150000 hex PLC System This event provides This event provides internal S W500 W501 Information internal information information from the PLC Func W535 from the PLC Func tion Module It is recorded to tion Module provide additional information for another event 44430000 hex PLC System This event provides This event provides internal S W500 W501 Ver 1 05 or Information internal information information from the PLC Func W535 later from the PLC Func tion Module It is recorded to tion Module provide additional information for another event 90010000 hex Clock
15. Min Obs Info 10280000 hex Error in Exe The automatic e It was not possible to read the S W500 W501 Ver 1 03 or cuting Auto transfer ended in an data for automatic transfer W535 later matic error e The SD Memory Card was Transfer removed during an automatic transfer e There are no backup files in the autoload folder on the SD Mem ory Card e The backup files in the autoload folder on the SD Memory Card are corrupted e The SD Memory Card is dam aged 40110000 hex PLC Function A fatal error was e An error occurred in the soft S W500 W501 Processing detected in the PLC ware W535 Error Function Module 40160000 hex Safe Mode The Controller e The power supply was turned S w500 W501 Ver 1 02 or started in Safe ON to the Controller when Safe earlier Mode Mode was set on the DIP switch on the CPU Unit 44400000 hex PLC Function A fatal error was e An error occurred in the soft S W500 Processing detected in the PLC ware Error Function Module 44420000 hex PLC Function A fatal error was e An error occurred in the soft S W500 W501 Ver 1 05 or Processing detected in the PLC ware W535 later Error Function Module 40120000 hex PLC Function A fatal error was An error occurred in the soft S w500 W501 Processing detected in the PLC ware W535 Error Function Module 40130000 hex PLC Function A fatal error was e An error occurred in the soft S W500 W501 Processing detected in part of ware W
16. The output control timeout time is too short in comparison with the program processing time 78190000 hex Image Log Writing data to the A logging disk is not inserted S Z342 ging Disk image logging disk e The available space on the log Write Error failed ging disk is not sufficient e There is no logging folder e Security restrictions are set on the logging disk 781A0000 hex Setting Data An error occurred e Scene data was edited when S Z342 Transfer Error while transferring there was little available space the scene data on the RAM disk and the opera tion mode was Single line High speed Mode The data transfer button was clicked when there was little available space on the RAM disk and the operation mode was Non stop Adjustment Mode 781B0000 hex Output Buf The data output e Data measurements are being S Z342 fer Error buffer for measure performed on a period that is EtherCAT ment data is full shorter than the time that is required for data output hand shake controls in the program 88080000 hex PLC Link A PLC Link cannot e There is a mistake in the PLC S Z342 Communica be established or Vision Sensor communica tions Error tions settings e The Ethernet or RS 232C cable is damaged i EtherCAT FQ M series Specialized Vision Sensors for Positioning The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Z
17. amp Precautions for Safe Use Precautions on what to do and what not to do to ensure safe usage of the product H Precautions for Correct Use Precautions on what to do and what not to do to ensure proper operation and performance PR Information Additional information to read as required This information is provided to increase understanding or make operation easier Note References are provided to more detailed or related information NJ NX series Troubleshooting Manual W503 3 Manual Structure Precaution on Terminology In this manual download refers to transferring data from the Sysmac Studio to the physical Controller and upload refers to transferring data from the physical Controller to the Sysmac Studio For the Sysmac Studio synchronization is used to both upload and download data Here synchronize means to automatically compare the data for the Sysmac Studio on the computer with the data in the physical Controller and transfer the data in the direction that is specified by the user 4 NJ NX series Troubleshooting Manual W503 Sections in this Manual Sections in this Manual Overview of Errors Error Troubleshooting Methods Error Tables Appendix NJ NX series Troubleshooting Manual W503 5 Sections in this Manual 6 NJ NX series Troubleshooting Manual W503 CONTENTS CONTENTS LEA IEF OCUIGCHON E EE T tnesivecste ve taraveiunsbaataassd ntaaniiav
18. e NX701 16 e NJ series CPU Units e NJ501 1500 e NJ501 14000 e NJ501 1300 e NJ301 12010 e NJ301 1100 e NJ101 1000 e NJ101 90010 Part of the specifications and restrictions for the CPU Units are given in other manuals Refer to Rele vant Manuals on page 2 and Related Manuals on page 19 NJ NX series Troubleshooting Manual W503 1 Relevant Manuals Relevant Manuals The following table provides the relevant manuals for the NJ NX series CPU Units Read all of the manuals that are relevant to your system configuration and application before you use the NJ NX series CPU Unit Most operations are performed from the Sysmac Studio Automation Software Refer to the Sysmac Stu dio Version 1 Operation Manual Cat No W504 for information on the Sysmac Studio Purpose of use Introduction to NX series Controllers Introduction to NJ series Controllers Setting devices and hardware Basic information Manual Using motion control Using EtherCAT Using EtherNet IP Using the database connection service Using GEM Services Software settings enuen sasn JEMPpILH HUN Ndd Seles XN jenue 39u 1 enuen sasn 31eM J8Y SUOR NIJSUJ S M S XN FN HUN Ndd Sel48S PN HOS HUN Ndd S H S XN FN enuen S 4asp asempuey enue sasn 01 Uu09 uono HUN Ndd S H S XN N jenuen enuen sasn HUN Ndd INAD SOAS Ss n s FN BunooysejqnolL s n s XN FN UO DSUUOD sseg
19. e The DNS server set tings are incorrect NJ NX series Troubleshooting Manual W503 3 25 no Aq siouiz giNpoyy UONOUNS O1d Ou Ul SIO Z L 3 Error Tables Event code 54012003 hex 3 26 Event name Status Error Meaning The status was not suit able for execution of the instruction Assumed cause ClPOpen Instruction or ClPOpenWithDataSize Instruction e All TCP connections are already in use e SktUDPCreate Instruc tion The UDP port specified with the SrcUdpPort input variable is in one of the following states e Itis already open e It is being closed SktUDPRcv Instruction e The socket is receiving data e The socket is not open SktUDPSend Instruction e The socket is sending data e The socket is not open SktTCPAccept Instruc tion The specified TCP port is in one of the following states e The port is being opened e The port is being closed e A connection is already established for this instruction for the same IP address and TCP port SktTCPConnect Instruc tion e The TCP port that is specified with the SrcTcpPort input vari able is already open e The remote node that is specified with DstAar input variable does not exist e The remote node that is specified with DstAar and DstTcp Port input variables is not waiting for a con nection e SktTCPRecv Instruction e The specified socket is receivin
20. no Aq s10113 s 3 S WIAD Ul sog 2 4 3 Error Tables Event cod Event Meani A d ceva heter vent code vent name eaning ssumed cause Maj Pri Min Obs Info ea 54010419 hex Incorrect Data A data type that cannot A data type that cannot S W502 Type be used for an instruc be used for an instruction tion is specified for an is specified for an input input or in out variable or in out variable 5401041D hex Exceeded The maximum e More than the maximum S W502 Simultaneous resources that you can number of relevant Instruction Exe use for the relevant instructions were exe cuted instruction group at the cuted at the same time Resources same time was exceeded 54013810 hex GEM Service An instruction was exe The relevant instruction S W528 Status in Initial cuted when the GEM was executed when the izing Service status was Ini GEM Service status was tializing Initializing 54013811 hex GEM Service An instruction was exe The relevant instruction S W528 Status in cuted when the GEM was executed when the EQStarting Service status was GEM Service status was EQStarting EQStarting 5401 3812 hex GEM Service An instruction was exe The relevant instruction S W528 Status in EQIni cuted when the GEM was executed when the tializing Service status was GEM Service status was EQlnitializing EQInitializing 5401 3813 hex GEM Service An instruction was exe The relevant in
21. 1 04 or trol Parame parameter settings Change Axis Use instruction later ter Setting for the axis that was was used to change an unused Error When changed to a used axis to a used axis but the Changing axis are incorrect motion control parameter set Axis Use tings of the axis are not correct e The power supply was inter rupted while a download of the motion control parameter set tings was in progress e The non volatile memory is faulty or the life of the non vola tile memory has been exceeded 57210000 hex Required The objects that are The objects that are required S W508 Ver 1 04 or Process Data required for the axis for the axis type of the axis that later Object Not type of the axis that was changed to a used axis are Set When was changed to a not set in the PDO map set Changing used axis are not tings Axis Use set e The power supply was inter rupted while a download of the motion control parameter set tings was in progress e The non volatile memory is faulty or the life of the non vola tile memory has been exceeded e The MC_ChangeAxisUse Change Axis Use instruction was executed for an axis that is set to Unused axis unchange able to used axis 572F0000 hex Motion Con A Master in out A Master in out variable that S W508 Ver 1 06 or trol Instruc variable that can cannot be changed during later tion Multi not be changed multi execution of instructions execution during multi execu was cha
22. 3 127 3 128 3 141 3 142 3 144 3 148 3 150 3 151 3 153 3 154 3 159 3 169 event codes in sequential order esec 3 168 eVenNt OG isir nn aki Eat 1 8 event NaMe sion ae ys a e a i 3 98 event names 3 3 3 6 3 52 3 83 3 87 3 92 3 94 3 103 3 107 3 109 3 113 3 115 3 118 3 120 3 123 3 127 3 128 3 141 3 142 3 144 3 148 3 150 3 151 3 153 3 154 3 159 3 169 EVENTS e e o r a a eS 1 2 1 8 3 52 IOVOIS E E E 1 9 F fatal efrolS serde ar aa a N RS 1 3 1 6 checking for fatal errors esseere 1 7 troubleshooting s ssssssessernerencerersrrerrunerrennerusrnnnnnne 2 5 FINS communications seseseesseeeeeeeenrrrrrrrrrrnreesesesrrrn 3 15 G GX series EtherCAT Slave Units cccccccceseeees 3 127 H eee ee a a a a a e A 2 l Incorrect Power Supply Unit Connected 1 6 2 5 inte ats 110 Re sh EAEE PEEP EE EEA 1 4 1 15 information level ccccccceeeeceeceeessseseeceeeeeeeeceeaaeeess 1 10 instructions GetCJBETTOF ssssssssessssserererirrrrrrrennsesenererrrrne 1 17 2 13 Eei O O E AEE eee E A 1 17 2 13 GetEIPETOTF oo cccccccccccccecessssesssssssseeeeeees 1 17 2 13 NJ NX series Troubleshooting Manual W503 GetMCErior nice en eee 1 17 2 13 GetP
23. 543E 0000 hex Instruction An operation e An operation instruction was S W508 Cannot Be instruction was exe executed for an axis or an axes Executed cuted for an axis or group that was in a coordinated during Multi an axes group that multi axes motion axes Coordi was in a coordi nated Control nated multi axes motion 543F 0000 hex Multi axes A multi axes coordi e A multi axes coordinated con S W508 Coordinated nated control trol instruction was executed for Control instruction was exe an axes group that was in the Instruction cuted for an axes Axes Group Disabled state Executed for group that was in Disabled the Axes Group Axes Group Disabled state 54400000 hex Axes Group Execution of the e When the MC_GroupEnable S W508 Cannot Be MC_GroupEnable Enable Axes Group instruc Enabled Enable Axes tion was executed there was a Group instruction composition axis that was not failed stopped e When the MC_GroupEnable Enable Axes Group instruc tion was executed there was a composition axis for which the MC_TouchProbe Enable Exter nal Latch instruction was being executed 54410000 hex Impossible An operation e An operation instruction was S W508 Axis Opera instruction was exe executed for an axis for which tion Speci cuted for an axis for the Servo is OFF fied when the which the Servo is e Home was preset with the Servo is OFF OFF MC_Home or MC_HomeWithParameter instruction for an axis for which Ether
24. 64430000 hex Positive Limit An instruction was An instruction for a motion in S W508 Input executed for a the positive direction was exe motion in the posi cuted when the positive limit tive direction when input was ON or an instruction the positive limit for a motion with no direction input was ON specification was executed when the positive limit input was ON An axes group motion control instruction was exe cuted when the positive limit input was ON 64440000 hex Negative An instruction fora An instruction for a motion in S W508 Limit Input motion in the nega the negative direction was exe tive direction was cuted when the negative limit executed when the input was ON or an instruction negative limit input for a motion with no direction was ON specification was executed when the negative limit input was ON An axes group motion control instruction was exe cuted when the negative limit input was ON 74220000 hex Servo Main An attempt was e An attempt was made to turn S W508 Circuits OFF made to turn ON ON the Servo when the main the Servo when the circuit power supply to the main circuit power Servo Drive was OFF supply to the Servo Drive was OFF 57220000 hex Actual Posi An instruction was An instruction was executed S W508 Ver 1 06 or tion Over executed that is not that is not supported during an later flow Underflo supported during actual position overflow or w an actual position underflow ov
25. Antenna Power Supply CJ series ID Sensor Units Z317 Error 046D 0000 hex Unit Status Memory Error CJ series ID Sensor Units Z317 046E 0000 hex Results Information Antenna Error CJ series ID Sensor Units Z317 NJ NX series Troubleshooting Manual W503 3 169 S9POD U 43 JO 1 p10 Ul S U344 Z jqeL 10113 Z Z 3 Error Tables 3 170 Event code Event name Functional classification Reference 046F 0000 hex Unit Status Unit Busy CJ series ID Sensor Units Z317 04740000 hex Error Log Data Error CJ series Serial Communications W494 Units 04750000 hex DTR Check Error CJ series Serial Communications W494 Units 04760000 hex CTS Check Error CJ series Serial Communications W494 Units 047A 0000 hex Unit Memory Error Device Error CJ series EtherNet IP Units W495 047B0000 hex Non volatile Memory Error CJ series EtherNet IP Units W495 047C 0000 hex Communications Controller Error CJ series EtherNet IP Units W495 04880000 hex Unit Memory Error CJ series DeviceNet Units W497 04890000 hex Network Power Error CJ series DeviceNet Units W497 048A 0000 hex File Read Write Error CJ series DeviceNet Units W497 04A1 0000 hex Non volatile Memory Hardware Error Block I O GX series EtherCAT Slave W488 1574 Units MX2 RX series Inverters with E413 E429 EtherCAT Communications Units EtherCAT M3X Photoelectric Fiber Amplifiers E3X series Fibe
26. Corresponding event code Example Event Error code 4 digit hexadecimal Le Be T 8 digit hexadecimal code for an error Classification Used in Upper 4 digits Lower 4 digits code of A123 hex Error codes in the e ErrorlD output Error code 0000 hex A1230000 hex Motion Control variable for motion Function Module control instruc tions e System defined variables for motion control Error codes for basic ErrorID output vari 5401 hex Error code 5401 A123 hex instructions able for basic instructions Error codes in CJ Error logs from CJ 0000 hex Error code 0000A123 hex series Special Units series Special Units The following are system defined variables for motion control Variable Name _MC_COM PFaultLvl Code MC Common Partial Fault Code _MC_COM MFaultLvi Code MC Common Minor Fault Code _MC_COM Obsr Code MC Common Observation Code _MC_AX MFaultLvl Code Axis Minor Fault Code NJ NX series Troubleshooting Manual W503 1 Overview of Errors Variable Name _MC_AX Obsr Code Axis Observation Code z _MC_GRPJ MFaultLvl Code Axes Group Minor Fault Code 7 _MC_GRPJ Obsr Code Axes Group Observation Code S For descriptions of the error codes for the Motion Control Function Module or basic instructions D refer to the descriptions of the corresponding event codes Refer to the NJ NX series CPU Unit S Motion Control User s Manual Cat No W507 and NJ NX series Motion Control Instructions Ref
27. Error with tion instruction was fined Undefined executed when e An interpolation instruction was Home home was unde executed for an axes group that fined includes an axis with no defined home 54670000 hex Motion Con An attempt was A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re Reference Type re execution was changed execution input variable when Disabled re executing a Position motion control Type instruction This input variable can not be changed when re executing an instruction 54680000 hex Unused Axis The master axis e The master axis specified for a S W508 Specification specified for a motion control instruction is an for Master motion control unused axis Axis instruction is an unused axis 54690000 hex First Position The parameter e Instruction input parameter S W508 Setting Out of specified for the exceeded the valid range of the Range FirstPosition input input variable variable to a motion control instruction is out of range 546A0000 hex Last Position The parameter e Instruction input parameter S W508 Setting Out of specified for the exceeded the valid range of the Range LastPosition input input variable variable to a motion control instruction is out of range 546B0000 hex Illegal The parameter e The value of the LastPosition S W508 First Last specified for the input parameter is less than the Position Size LastPosition in
28. EtherCAT communi I O refreshing for Ether I O refreshing for communications stops The cations stop The CAT communications EtherCAT commu slaves operate according to slaves operate stops or continues nications contin the settings in the slaves according to the set EtherCAT Master tings in the slaves Function Module according to the fail soft ues operation settings in the master If I O refreshing stops the slaves oper ate according to the set tings in the slaves Part of the EtherNet IP EtherNet IP commu communications stop nications stop Online connections to the Online connections Sysmac Studio and commu to the Sysmac Studio nications connections with and communications an HMI are possible Out connections with an put produce tags in the tag HMI is not possible data links operate according to the tag set settings EtherNet IP Func tion Module Part of EtherNet IP com EtherNet IP com munications stop munications con Online connections to tinue the Sysmac Studio and communications con nections with an HMI is possible if the online connections or commu nications connection is not the cause of the error I O Operation for Major Fault Level Controller Errors The following table gives the operation of the CPU Unit and the I O devices for the following errors e Unsupported Unit Detected e O Bus Check Error e End Cover Missing e Incorrec
29. Info 34C20000 hex Slave I O The I O memory in I O words are allocated in an S W497 Refresh Error the destination EM bank that does not exist CPU Unit for I O refreshing could not be found when refreshing the slave function data in the CPU Unit 34C30000 hex Slave User An error occurredin The slave function is not dis S W497 Allocation the following opera abled Area Setting tion for user alloca e There is a mistake in the user Failed tion of the slave allocations to a slave e CPU Unit is not in PROGRAM mode More than one software switch changed to TRUE at the same time Or another software switch changed to TRUE before processing was completed for a previous software switch 64AC 0000 hex Send Time A send timeout e There is no slave or other S W497 out Error occurred device on the network e The same baud rate is not set for all nodes e Communications cable lengths trunk line and branch lines are unsuitable e A communications cable is dis connected or loose e The terminating resistance is somewhere other than the ends of the trunk line e Noise e There is an error in the CAN controller 74600000 hex Master Func An operating error An attempt was made to enable S W497 tion occurred when the master function when it was Enable Dis enabling or dis already enabled able Failed abling the master e An attempt was made to dis function able the master function when it was already disabled
30. Rack 0 Slot 0 Unit 4 CJ1W SCU22 Ver 2 0 110711 Rack 0 Slot 1 Unit 1 CJIW DA041 Ver 031201 PCB revision Software revision A_ 0 Rack 0 Slot 1 Unit 1 CJ1W DA041 Ver 031201 Unit revision A PCB revision A Software revision A Output file Outline View Detail View NJ NX series Troubleshooting Manual W503 17 Versions The information that is displayed is different for the Outline View and Detail View The Detail View displays the unit version hardware version and software versions The Outline View displays only the unit version Checking the Unit Version of an EtherCAT Slave You can use the Production Information while the Sysmac Studio is online to check the unit version of an EtherCAT slave Use the following procedure to check the unit version 1 Double click EtherCAT under Configurations and Setup in the Multiview Explorer Or right click EtherCAT under Configurations and Setup and select Edit from the menu The EtherCAT Tab Page is displayed 2 Right click the master on the EtherCAT Tab Page and select Display Production Information The Production Information Dialog Box is displayed The unit version is displayed after Rev 3 Production Information Type information Serial number Node9 R88D KNO1L ECT Rev 2 1 OMRON Corporation 0x00000000 Unit Versions of CPU Units and Sysmac Studio Versions 18 The events that can occur depend on the unit versions of the NJ
31. The number of e Power to the host controller was S W519 tions Syn consecutive interrupted during process data chronization communications communications Error errors in receiving e The EtherCAT communications the synchronization cable is disconnected or bro data exceeded the ken nies that is set for e Noise is entering on an Ether the onsecutive CAT communications cable Communications Error Detection Count parameter in the Communications Error Settings 84C50000 hex NX Unit Starting an NX Unit e A startup error occurred in an S W519 Startup Error failed NX Unit 35030000 hex NX Unit An observation was An observation level error S W519 Observation detected in an NX occurred in a Unit where an Unit error was detected This event is recorded in the event log in the Communica tions Coupler Unit 350E 0000 hex NX Bus Exceeding the NX e The NX bus cycle was S W519 Cycle Delay bus cycle was exceeded Detected detected 3 106 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cab Reference Maj Prt Min Obs Info 80220000 hex NX Message An error was e The message communications S W519 Communica detected in mes load is high tions Error sage communica e The communications cable is tions and the disconnected or broken message frame This cause does not apply if was discarded attached information
32. W503 3 55 no Aq siouy gINpo UOHOUN 04 U0D UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 74290000 hex Home The home input and The wiring of the home input S W507 Input Hom the limit signal in signal or limit signal is incorrect ing Opposite the direction oppo e The home input sensor or limit Direction site to the homing sensor is installed in the wrong Limit Input direction were location Detected detected at the e The contact logic of the home same timg during a input signal or limit signal is not homing operation correct The home input signal output device or limit sensor failed 742A0000 hex Home The home input and The wiring of the home input S W507 Input Hom the limit signal in signal or limit signal is incorrect ing Direction the homing direc e The home input sensor or limit Limit Input tion were detected sensor is installed in the wrong Detected at the same time location during a homing e The contact logic of the home operation input signal or limit signal is not correct The home input signal output device or limit sensor failed 742B0000 hex Invalid Home The setting of the e The set value of the home input S W507 Input Mask home input mask mask distance when the oper Distance distance is not suit ating mode of the MC_Home able for the instruction is set to Proxim
33. does not agree with the Antenna that is connected e The V680 H01 or V680 H01 V2 was connected to the CJ1W V680C012 34980000 hex Results Infor The data storage e The user program specifies S Z317 mation Data area specification is addresses in the DM CIO AR Storage Area not correct EM or other areas that exceed Specification the ranges defined for the data Error storage area specifications 54A00000 hex Results Infor The address of the The address of an ID Tag spec S Z317 mation ID ID Tag is wrong ified in a command is incorrect Tag Address Error 54A10000 hex Results Infor An attempt was e The specified address or num S Z317 mation Write made to write to a ber of bytes is incorrect Protection write protected Write protection is enabled for Error area of the ID Tag the area you attempted to write to in the ID Tag 54A20000 hex Results Infor The command to e The contents of the following S Z317 mation Com the ID Sensor Unit external device variables is not mand Error is not correct data that can be specified where is the channel num ber _Ch _CmdSet _Ch _ProcAdr _Ch _ProcByte _Ch _CmdOption in the variable name is the Antenna Head number 648C 0000 hex Unit Status A processing error A processing error occurred S Z317 Command occurred Error End 648D 0000 hex Results Infor The correct data e The travel speed of the ID Tag S Z317 mation Veri could not be writ
34. e Memory All ples are provided Module Module erNet IP Cl y here Refer to Sec eared tion 3 Error Tables e Communica Low Battery Function 3 tions Control Voltage PLC Module tor adone raot ler Failure Function Meston EtherCAT Module Master Func tion Module PWR Lit Lit Lit Lit Lit Front green panel RUN Not lit Lit Lit Lit Lit indica green tors ERROR Lit Flashes at 1 s Flashes at 1 s Not lit Not lit red intervals intervals NJ NX series Troubleshooting Manual W503 1 Overview of Errors Event level Controller errors Erre Item Major fault Partial fault Minor fault Sbearation information level level level RUN out OFF ON ON ON ON put on Power Supply Unit User pro Stops Continues 2 Continues Continues Continues gram NJ NX execu series tion sta CPU tus Unit Outputs Yes No No No No opera turned tion OFF E Not possible Depends on Depends on rror the nature of the nature of reset the error the error Recorded Recorded Recorded Recorded Recorded Event Some errors logs are not recorded Refer to O e Errors in According to According to According to Operation for EtherCAT user program user program user program Major Fault Master Func Level Control tion Module Ouiauits Irom ler Errors on Depends on EtherCAT slaves PA0 12 settings in and Basic Output Units e Errors in other func tion modules Accor
35. e The sensor is disconnected U S W522 Value Over perature exceeded e The sensor or the compensat Range the upper limit of ing cables are not wired cor temperature con rectly version range e The sensor and the input type setting do not agree e The range of the input type is too narrow for the temperatures that need to be measured e An unused channel is not dis abled 65120000 hex Process The process tem e The sensor or the compensat U S W522 Value Under perature went ing cables are not wired cor Range below the lower rectly limit of temperature e The sensor and the input type conversion range setting do not agree e The range of the input type is too narrow for the temperatures that need to be measured 80220000 hex NX Message An error was e The message communications S W522 Communica detected in mes load is high tions Error sage communica e The communications cable is tions and the disconnected or broken message frame This cause does not apply if was discarded attached information 2 is 0 NX bus e Message communications were cut off as the result of executing a synchronization or restora tion operation on the Sysmac Studio or as the result of dis connecting an EtherCAT slave 90400000 hex Event Log The event log was The event log was cleared by S W522 Cleared cleared the user 3 114 NJ NX series Troubleshooting Manual W503 3 Error Tables i NX series System Units The
36. later Range variable to a motion control eter input variable to instruction is outside of the the instruction is out of valid range range for the input variable 5401573C hex Cam Property Set The parameter specified for e The parameter speci S W502 Ver 1 08 or ting Out of Range the CamProperty input vari fied for the CamProp later able to a motion control erty input variable to instruction is outside of the the instruction is out of valid range range for the input variable 5401573D hex Cam Node Setting The parameter specified for e The parameter speci S W502 Ver 1 08 or Out of Range the CamNodes input vari fied for the CamNodes later able to a motion control input variable to the instruction is outside of the instruction is out of valid range range for the input variable 5401573E hex Incorrect Cam The parameter specified for e The parameter speci S W502 Ver 1 08 or Node Type Specifi the CamNodes input vari fied for the CamNodes later cation able to a motion control input variable to the instruction is not an instruction is not an _sMC_CAM_NODE array _sMC_CAM_NODE variable array variable 5401573F hex Insufficient Nodes The array variable of the e The array variable of S W502 Ver 1 08 or in Cam Table parameter specified for the the parameter speci later CamNodes input variable fied for the CamNodes to a motion control instruc input variable to the tion has a Phase value of 0 instruction has a fo
37. parameter exceeded Range able to a motion control the valid range of the instruction is out of range input variable 5401544E hex Latch ID Selection The parameter specified for Instruction input S W502 Out of Range for the TriggerInput LatchID parameter exceeded Trigger Input Con input variable to a motion the valid range of the dition control instruction is out of input variable range 5401544F hex Setting Out of The parameter specified for Instruction input S W502 3 36 Range for Writing MC Setting the Setting Value input vari able to a motion control instruction is out of range parameter exceeded the valid range of the input variable e The parameter specifi cation and the data type of the setting value do not agree NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015450 hex Trigger Input Con The parameter specified for Instruction input S W502 dition Mode Selec the Triggerlnput Mode parameter exceeded tion Out of Range input variable to a motion the valid range of the control instruction is out of input variable range 54015451 hex Drive Trigger Sig The parameter specified for Instruction input S W502 nal Selection Out the TriggerInput Input parameter exceeded of Range for Trig Drive input variable
38. slave failed The EtherCAT master was tem porarily unable to perform the processing because it was exe cuting other processing Initialization of the EtherCAT slave failed It was not possible to write the backup parameters to the MX2 RX Series Inverter It was not possible to write the backup parameters to the EtherCAT slave Incorrect backup data was detected The EtherCAT network configu ration in the backup data does not agree with the physical net work configuration An error occurred at an OMRON Communications Cou pler Unit The following causes are possi ble e Reading a backup file failed at the Communications Cou pler Unit when attached information 4 is 1 e Communications with the Communications Coupler Unit or NX Unit failed when attached information 4 is 2 The Unit Configuration of the NX Units in the Communica tions Coupler Unit when data was backed up did not agree with the actual configuration of NX Units when attached information 4 is 3 Maj Prt Level Min Obs 3 Error Tables Info Reference W505 64200000 hex Emergency Message Detected An emergency message was detected An emergency message was received from a slave W505 842D0000 hex EtherCAT Message Error An error occurred in a message commu nications with the slave Refer to the attached informa tion to check the error W505 Slave Dis connected 94
39. the Direction input variable parameter exceeded to a motion control instruc the valid range of the tion is out of range input variable 5401542F hex Path Selection Out The parameter specified for Instruction input S W502 of Range the PathChoice input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 54015430 hex Position Type The parameter specified for e Instruction input S W502 Selection Out of the ReferenceType input parameter exceeded Range variable to a motion control the valid range of the instruction is out of range input variable 54015431 hex Travel Mode Selec The parameter specified for e Instruction input S W502 tion Out of Range the MoveMode input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 54015432 hex Transition Mode The parameter specified for e Instruction input S W502 Selection Out of the TransitionMode input parameter exceeded Range variable to a motion control the valid range of the instruction is out of range input variable e _mcAborting or _mcBuffered was specified for Buffer Mode and _meceTMCornerSuperi mposed was speci fied for Transition Mode 54015433 hex Continue Method The value of the reserved e The value of the S W502 3 32 Selection Out of Range input variable Continuous to a motion control instruc tion changed reser
40. variable to a motion data when it is converted to control instruction is pulses out of range or the e For a Linear Mode axis the tar target position with get position with the travel dis the value of Dis tance added exceeded signed tance added is out 40 bit data when the absolute of range value is converted to pulses 547A0000 hex Cam Table The parameter e Instruction input parameter S W508 Start Point specified for the exceeded the valid range of the Setting Out of StartPosition input input variable Range variable to a motion control instruction is out of range 547B0000 hex Cam Master The parameter e Instruction input parameter S W508 Axis Follow specified for the exceeded the valid range of the ing First Posi MasterStartDis input variable tion Setting tance input variable Out of Range to a motion control instruction is out of range 547C 0000 hex Circular Inter It was not possible For the MC_MoveCircular2D S W508 polation to create a circular Circular 2D Interpolation Radius Set path for the speci instruction it was not possible ting Error fied radius when to create a circular path for the the radius method specified radius when the was specified for radius method was specified for the circular interpolation MC_MoveCircular2 D Circular 2D Interpolation instruction 547D0000 hex Circular Inter For the e For the MC_MoveCircular2D S W508 polation MC_MoveCircular2 Circular 2D Interpolation Ra
41. 0c eee eee ee 3 2 3 1 2 Errors in the PLC Function Module 0 0000 cece eee eens 3 2 3 1 3 Errors in the Motion Control Function Module 000000 3 52 3 1 4 Errors in the EtherNet IP Function Module 00 cece eee 3 83 3 1 5 Errors in the EtherCAT Master Function Module 0005 3 87 3 1 6 Errors in the DB Connection Service Function 000 00 eee 3 92 3 1 8 Errors in Slave Terminals 0 00 cc cece eee ee eens 3 103 3 1 9 Errors in EtherCAT Slaves 2 sice y debe ye E gate ya ee ceca ve 3 127 3 1 10 Errors in CJU series Units 0 0 0 0 00 eee eee 3 148 3 2 Events in Order of Event Codes 0 000 e ces 3 168 3 2 1 Interpreting Error Descriptions 0 0 c eee ee ee 3 168 3 2 2 Erroralables oct ice e e ota a ee beet ata a Pea aed oh acs Clos ot 3 169 3 3 Instruction Error Table 0000 c cece eee es 3 204 NJ NX series Troubleshooting Manual W503 3 1 3 Error Tables 3 1 Errors by Source This section provides tables of errors events by source Within each source errors are given by func tional classifications Events that are not errors are also given in the tables 3 1 1 Interpreting Error Descriptions The contents of the error tables are described below Item Description Event code The event code of the error in the NJ NX series Controller is given The codes are given in eight hexadecimal digits Event name Th
42. 1576 18210000 hex Encoder Initialization Error Servo G5 1576 18220000 hex Absolute Encoder One rotation Coun Servo G5 1576 ter Error 18230000 hex Absolute Encoder Multi rotation Servo G5 1576 Counter Error 182D0000 hex Setting Data Load Error FH FZ5 Series Vision System Z342 2401 0000 hex Unsupported Unit Detected Errors Related to Unit Configuration W500 24020000 hex Too Many I O Points Errors Related to Unit Configuration W500 24030000 hex End Cover Missing Errors Related to Unit Configuration W500 24040000 hex Incorrect Unit Expansion Rack Con Errors Related to Unit Configuration W500 nection 24050000 hex Duplicate Unit Number Errors Related to Unit Configuration W500 24200000 hex Slave Node Address Duplicated Built in EtherCAT Master in CPU Unit W505 24400000 hex Unit Status Antenna Error CJ series ID Sensor Units Z317 24480000 hex Node Address Duplicated Error CJ series DeviceNet Units W497 2461 0000 hex Switch Setting Error Block I O GX series EtherCAT Slave W488 Units 24680000 hex Motor Non conformity Servo G5 1576 24690000 hex Motor Non conformity Servo G5 1576 246A0000 hex Motor Non conformity Servo G5 1576 246B0000 hex Motor Non conformity Servo G5 1576 246C 0000 hex Motor Non conformity Servo G5 1576 24780000 hex Number of Sensors Verify Error E3X series Fiber Sensors with Ether E413 CAT Communications Unit for Digital Sensors 24790000 hex Number of Sensors Over Limit E3X series Fiber Sensors with Ether E413
43. 2 exceeded the upper limit of the output range 3 110 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause rere Reference Maj Prt Min Obs Info 64F20000 hex Unit Over The analog input e The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 3 nel 3 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 3 exceeded the upper limit of the output range 64F30000 hex Unit Over The analog input e The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 4 nel 4 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 4 exceeded the upper limit of the output range 64F40000 hex Unit Over The analog input e The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 5 nel 5 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 5 exceeded the upper limit of the output range 64F50000 hex Unit Over The analog input The analog input data
44. 2 11 2 3 3 Identifying and Resetting Errors from the User Program esccessceesseeeeeseeereneeeeeneeeeeneeereneees 2 13 2 3 4 Checking for Errors with System defined Variables eccesceseeeseeeeeeeeeneeseeeeeeeesseeeeeesneeeeas 2 15 2 4 Troubleshooting When You Cannot Go Online from the Sysmac Studio 0se0 2 17 2 4 1 Causes and Correction When You Cannot Go Online from the Sysmac Studio 2 17 2 4 2 Troubleshooting for Each Cause cecceescceeceeeseeeneeeeeeeeeeseeeeeeeeeeeeeaeeeaeesseeseaeeeaeesneeseaeeeneeteaees 2 19 NJ NX series Troubleshooting Manual W503 7 CONTENTS Section 3 Error Tables S71 Errors Dy SOUICC a a sate ca cesta se se rr a oceecuntnessustecoandeveannstecscaesuintsestuceeesctseuteescae 3 2 3 1 1 Interpreting Error Descriptions ceesceceeeseeeseceeeneeeeeseneeeeseeeseeceneseneesnseeeseseeeeneneeseneeeereneeens 3 2 3 1 2 Errors in the PLC Function Mod le sssrinin nann a ada a a eia EN 3 2 3 1 3 Errors in the Motion Control Function MOUIE c0c csccccccceeceeecceceeesecsesesessssssasaeeeeeeeuneneeeess 3 52 3 1 4 Errors in the EtherNet IP Function Module ccccccccsssscscceeeeeeeeeeeceecesessseesesesssssssaeeeeeeeness 3 83 3 1 5 Errors in the EtherCAT Master Function MOdUIC c cccccccccsccccccccesesecesseessssseeeeeeeneeecueeeeeeeeess 3 87 3 1 6 Errors in the DB Connection Service Function cccccecscsccccceeeeeeeceeeeeceeessseesesesssss
45. 2 heading 4 3 Mounting Units r Level 3 heading Gives the current Level 3 heading 4 3 1 Connecting Controller Components headings The Units that make up an NJ series Controller can be connected simply by pressing the Units together and locking the sliders by moving them toward the back of the Units The End Cover is connected in the same way to the Unit on the far right side of the Controller A step in a procedure 1 Join the Units so that the connectors fit exactly Indicates a procedure Hok aneor GRO Z U shy Page tab 2 The yellow sliders at the top and bottom of each Unit lock the Units together Move the sliders Gives the number toward the back of the Units as shown below until they click into place of the main section Move the sliders toward the back until they lock into place syuauodwog J9 JoNUOD BUNI UUOD E p Special information izi Precautions for Correct Use eed The sliders on the tops and bottoms of the Power Supply Unit CPU Unit I O Units Special I O Units and CPU Bus Units must be completely locked until they click into place after connecting Icons indicate the adjacent Unit connectors precautions additional information or reference information e5 M a n u al n am e NJ series CPU Unit Hardware User s Manual W500 This illustration is provided only as a sample It may not literally appear in this manual Special Information Special information in this manual is classified as follows
46. 2 is O NX bus e Message communications were cut off as the result of executing a synchronization or restora tion operation on the Sysmac Studio or as the result of dis connecting an EtherCAT slave 90400000 hex Event Log The event log was The event log was cleared by S W519 Cleared cleared the user 90420000 hex Restart Exe A restart was exe A restart command was S W519 cuted cuted received 90430000 hex Memory All The Unit settings The non volatile memory in the S W519 Cleared were cleared EtherCAT Coupler Unit was cleared 94600000 hex I O Check I O checking was e I O checking was started S W519 Ver 1 07 or Execution started later Started i NX series Digital I O Units The section provides a table of the errors events that can occur in the following Units NX ID OO NX OC NX OD The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W521 NxX series Digital I O Unit User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 00200000 hex Non volatile An error occurredin Non volatile memory failure S W521 Memory non volatile mem Hardware ory Error 10410000 hex Control An error occurredin There is an error in the area of S W521 Parameter the control parame
47. 38550000 hex Magnetic Pole Position Estimation Servo G5 1577 Error 3 38560000 hex Motor Auto setting Error Servo G5 1577 38590000 hex Camera Connection Error FH FZ5 Series Vision System Z342 385A0000 hex Change in Connected Camera FH FZ5 Series Vision System Z342 4001 0000 hex PLC System Processing Error Errors for Self Diagnosis W500 40020000 hex PLC System Processing Error Errors for Self Diagnosis W500 W535 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 40030000 hex PLC System Processing Error Errors for Self Diagnosis W500 W535 40040000 hex PLC System Processing Error Errors for Self Diagnosis W535 40050000 hex PLC System Processing Error Errors for Self Diagnosis W535 40110000 hex PLC Function Processing Error Errors Related to Controller Opera W500 W535 tion 40120000 hex PLC Function Processing Error Errors Related to Controller Opera W500 W535 tion 40130000 hex PLC Function Processing Error Errors Related to Controller Opera W500 W535 tion 40140000 hex PLC System Information Errors Related to Controller Opera W500 W535 tion 40150000 hex PLC System Information Errors Related to Controller Opera W500 W535 tion 40160000 hex Safe Mode Errors Related to Controller Opera W500 W501 tion 40170000 hex Safe Mode Errors Related to Controller O
48. A disconnection e The wiring is incorrect S 1576 1577 Encoder was detected Connection because communi Error cations between the external encoder and the Servo Drive were stopped more frequently than the specified value 080D 0000 hex External There was a com e There is insufficient external S 1576 1577 Encoder munications error in encoder power supply voltage Communica data from the exter e Noise tions Data nal encoder Error 080E 0000 hex External Bit 00 of the exter e Bit 00 of the external scale error S 1576 1577 Encoder Sta nal encoder error code ALMC was set to 1 tus Error 0 code ALMC was set to 1 O80F 0000 hex External Bit 01 of the exter Bit 01 of the external encoder S 1576 1577 Encoder Sta nal encoder error error code ALMC was set to 1 tus Error 1 code ALMC was set to 1 08100000 hex External Bit 02 of the exter Bit 02 of the external encoder S 1576 1577 Encoder Sta nal encoder error error code ALMC was set to 1 tus Error 2 code ALMC was set to 1 08110000 hex External Bit 03 of the exter e Bit 03 of the external encoder S 1576 1577 Encoder Sta nal encoder error error code ALMC was set to 1 tus Error 3 code ALMC was set to 1 08120000 hex External Bit 04 of the exter Bit 04 of the external encoder S 1576 1577 Encoder Sta nal encoder error error code ALMC was set to 1 tus Error 4 code ALMC was set to 1 08130000 hex External Bit 05 of the
49. A parity error occurred Assumed cause In Serial Gateway Mode or Pro tocol Macro Mode e The reception circuits in the Serial Communications Unit are faulty e A transmission error occurred due to noise or other factors During Loopback Test e Loopback test jig failure e Noise e The communications circuits in the Serial Communica tions Unit are faulty Level Maj Prt Min Obs Info Reference W494 846C 0000 hex Overrun Error Fram ing Error or Parity Error Transmis sion Error An overrun error framing error or parity error occurred The communications conditions and baud rate settings do not match the host Noise or other external interfer ence The baud rate is outside the allowable range or there are bit errors due to different stop bit settings or other parameters The communications cable wir ing is faulty Terminating resistance is not set correctly for the RS 422A 485 ports Wiring is faulty or terminating resistance is not set correctly on an NT ALO01 or other Adapter W494 846D 0000 hex 3 158 Transmis sion Error CRC Error A CRC error occurred Noise CRC calculation method does not match the device NJ NX series Troubleshooting Manual W503 W494 3 Error Tables i CJ series DeviceNet Units The section provides tables of the errors events that can occur in the following Units
50. An ECID that was not S W528 was specified and the defined in the instruction was exe SECS GEM Configura cuted tor was specified 5401 382D hex Type Mismatch A value with an incor e A different equipment S W528 rect data type was constant data type than specified and the the one registered with instruction was exe the SECS GEM Configu cuted rator was specified 5401 382E hex ECV Out of An out of range value A value was specified S W528 Range was specified for an that is outside the upper equipment constant and lower limits of the and the instruction was value of the equipment executed constant that was set on the SECS GEM Configu rator NJ NX series Troubleshooting Manual W503 3 101 no q s10113 SODIAIOS WIAD Ul sog 2 4 3 Error Tables Event cod Event Meani A d Level Reien vent code vent name eaning ssumed cause Maj Pri Min Obs Info open 5401 382F hex Illegal CPNAME A CPNAME that is dif A CPNAME was speci S W528 ferent form the fied that is different from received CPNAME was the received CPNAME specified and the instruction was exe cuted 5401 3830 hex HCACK Out of An HCACK that is out An HCACK that is out of S W528 Range of range was specified range was specified and the instruction was executed 54013831 hex CPACK Out of A CPACK that is out of A CPACK that is out of S W528 Range range was specified range was specified and the instruction was ex
51. Aq s10113 SJEUILUJA BABS Ul s10ug Q L E 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 84C1 0000 hex NX Unit Ini Initializing an NX e An error occurred in processing S W519 tialization Unit failed the Communications Coupler Error Unit e An initialization error occurred in an NX Unit e The Enabled Channel Settings for all channels of the Analog Input Unit are set to Disable The Enabled Channel Settings for all channels of the Analog Output Unit are set to Disable 85000000 hex Process Data Process data com The EtherCAT communications S W519 WDT Error munications were cable is disconnected or bro stopped for more ken than the specified e There is an error in the host period of time controller 85010000 hex Synchroniza A synchronization e The EtherCAT communications S W519 tion Interrup interruption error cable is disconnected or bro tion Error occurred ken e There is a synchronization set ting error in the EtherCAT Cou pler Unit e There is a hardware error in the EtherCAT Coupler Unit 85020000 hex Synchroniza A synchronization e The EtherCAT communications S W519 tion Error error occurred cable is disconnected or bro ken e There is a synchronization set ting error in the EtherCAT mas ter or EtherCAT Coupler Unit e There is a hardware error in the EtherCAT Coupler Unit 85030000 hex Communica
52. Auxiliary input variable to a instruction is an unused axis Axis motion control instruction is an unused axis 54750000 hex PositionGear Synchronized e The specified synchronized S W508 Value Error motion is not possi motion cannot be performed at ble for the velocity the velocity acceleration rate acceleration rate or deceleration rate that is input and deceleration to the instruction rate that were input to a motion control instruction NJ NX series Troubleshooting Manual W503 3 71 no Aq s1013 Npow UOHOUN O4 UOD UOHOP BY Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 54760000 hex Position Gear The velocity of the The velocity of the master axis S W508 Master Axis master axis was was 0 when the instruction was Zero Velocity zero when a motion started control instruction was started 54780000 hex Target Posi The parameter e Instruction input parameter S W508 tion Setting specified for the exceeded the valid range of the Out of Range Position input vari input variable able to a motion e The target position of a Rotary control instruction is Mode axis is not within the ring out of range setting range 54790000 hex Travel Dis The parameter that e The absolute value of the S W508 tance Out of was specified for instruction input parameter Range the Distance input exceeded the range of 40 bit
53. CJ series ID Sensor Units Z317 1 6491 0000 hex Results Information ID System Error CJ series ID Sensor Units Z317 2 64920000 hex Results Information ID System Error CJ series ID Sensor Units Z317 3 64930000 hex Results Information ID Tag Status CJ series ID Sensor Units Z317 64940000 hex Results Information Error Correction CJ series ID Sensor Units Z317 64980000 hex Representative Warning CJ series CompoNet Master Unit W493 64990000 hex Representative Alarm CJ series CompoNet Master Unit W493 64A00000 hex Tfs Send Finished Monitoring Time CJ series Serial Communications W494 Exceeded Units 64A1 0000 hex Tfr Receive Finished Monitoring CJ series Serial Communications W494 Time Exceeded Units 64A20000 hex Tr Receive Wait Monitoring Time CJ series Serial Communications W494 Exceeded Units 64A30000 hex FCS Check Error CJ series Serial Communications W494 Units 64A40000 hex Timeout Error CJ series Serial Communications W494 Units 64A5 0000 hex Comparison Error CJ series Serial Communications W494 Units 64A6 0000 hex Reception Overflow CJ series Serial Communications W494 Units 64A7 0000 hex Command Format Error CJ series Serial Communications W494 Units 64AC 0000 hex Send Timeout Error CJ series DeviceNet Units W497 NJ NX series Troubleshooting Manual W503 3 195 S9POD U 43 JO 1 p10 U S U344 Z jqeL 10113 Z Z 3 Error Tables 3 196
54. Circuit Error NX series Safety Control Unit Z930 65220000 hex External Test Signal Failure at Safety NX series Safety Control Unit Z930 Input 65230000 hex Discrepancy Error at Safety Input NX series Safety Control Unit Z930 65240000 hex Overload Detected at Test Output NX series Safety Control Unit Z930 65250000 hex Stuck at high Detected at Test Output NX series Safety Control Unit Z930 65270000 hex Short Circuit Detected at Safety Out NX series Safety Control Unit Z930 put 65280000 hex Stuck at high Detected at Safety Out NX series Safety Control Unit Z930 put 66000000 hex Send Transaction Queue Overrun GEM Services W528 6601 0000 hex Reception Transaction Queue Over GEM Services W528 run 66020000 hex Too Long SECS Message GEM Services W528 6801 0000 hex Unit Error CJ series High speed Counter Units W492 7001 0000 hex Previous Time Specified NX series Digital I O Units W521 74200000 hex Motion Control Period Exceeded General Motion Control W507 74210000 hex Servo Main Circuit Power OFF General Motion Control W507 74220000 hex Servo Main Circuits OFF Motion Control Instructions W508 74230000 hex Interrupt Feeding Interrupt Signal General Motion Control W507 Missing 74240000 hex Homing Opposite Direction Limit General Motion Control W507 Input Detected 74250000 hex Homing Direction Limit Input General Motion Control W507 Detected 74260000 hex Homing Limit Inputs Detected in Both General Motion Control W507 Direction
55. ClPOpenWithDa taSize instruction was executed with a speci fied data size of 510 bytes or larger fora device that does not support class 3 Large_Forward_Ope n NJ NX series Troubleshooting Manual W503 W502 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 5401 1C06 hex CIP Communica An attempt was made to e The data size that was S W502 Ver 1 06 or tions Data Size send a class 3 explicit mes specified for the input later Exceeded sage with a data size that is variable to the larger than the sendable CIPRead CIPWrite or size with a CIP communica CIPSend instruction tions instruction exceeded the data size that was specified with the CIPOpen WithData Size instruc tion 54012000 hex Local IP Address An instruction was exe e An instruction was S W502 Setting Error cuted when there was a executed when there setting error in the local IP was a setting error in address the local IP address 54012001 hex TCP UDP Port The UDP or TCP port was e The UDP or TCP port S W502 Already in Use already in use when the is already in use instruction was executed 54012002 hex Address Resolu Address resolution failed e The domain name S W502 tion Failed for a remote node with the specified for the domain name that was instruction is not cor specified in the instruction rect e The hosts and DNS settings in the Control ler are incorrect
56. Enable External Mode for an encoder axis Latch instruction was executed in Drive Mode for an encoder axis 54015493 hex Master Axis Offset The parameter specified for e The instruction input S W502 Out of Range the MasterOffset input vari parameter exceeded able to a motion control the range of signed instruction is out of range 40 bit data when it is converted to pulses 54015494 hex Slave Axis Offset The parameter specified for e The instruction input S W502 Out of Range the SlaveOffset input vari parameter exceeded able to a motion control the range of signed instruction is out of range 40 bit data when it is converted to pulses 54015495 hex Command Current The parameter specified for Instruction input S W502 Position Count the CmdPosMode input parameter exceeded Selection Out of variable to a motion control the valid range of the Range instruction is out of range input variable 54015496 hex Master Axis Gear The parameter specified for e Instruction input S W502 Ratio Numerator the RatioNumeratorMaster parameter exceeded Out of Range input variable to a motion the valid range of the control instruction is out of input variable range 54015497 hex Master Axis Gear The parameter specified for e Instruction input S W502 Ratio Denomina the RatioDenominatorMas parameter exceeded tor Out of Range ter input variable to a the valid range of the motion control instruction is input variable out of range 54015
57. Error CJ series DeviceNet Units W497 84760000 hex Remote I O Communications Error CJ series DeviceNet Units W497 during Slave Operation 8477 0000 hex Slave COS Send Failed CJ series DeviceNet Units W497 84B00000 hex EtherCAT Communications Warning Servo G5 and G5 Linear 1576 1577 84B1 0000 hex EtherCAT State Change Error Servo G5 and G5 Linear 1576 1577 84B20000 hex EtherCAT Illegal State Change Error Servo G5 and G5 Linear 1576 1577 84B30000 hex Communications Synchronization Servo G5 and G5 Linear 1576 1577 Error 84B40000 hex Synchronization Error Servo G5 and G5 Linear 1576 1577 84B50000 hex Sync Manager WDT Error Servo G5 and G5 Linear 1576 1577 84B60000 hex ESC Initialization Error Servo G5 and G5 Linear 1576 1577 84B70000 hex Slave Unit Verification Error Servo G5 and G5 Linear 1576 1577 84B80000 hex Communications Setting Error Servo G5 and G5 Linear 1576 1577 84B90000 hex Synchronization Interruption Error Servo G5 and G5 Linear 1576 1577 84C00000 hex NX Unit Communications Timeout NX series EtherCAT Coupler Unit W519 84C 10000 hex NX Unit Initialization Error NX series EtherCAT Coupler Unit W519 84C50000 hex NX Unit Startup Error NX series EtherCAT Coupler Unit W519 84D00000 hex SSI Communications Error NxX series Position Interface Units W524 84E00000 hex IP Address Duplication Error CJ series EtherNet IP Units W495 84E1 0000 hex BOOTP Server Error CJ series EtherNet IP Units W495 84E20000 hex Link OFF Error CJ series EtherNet I
58. Estimation Error 3 3 136 Magnetic pole posi tion restoration was not completed suc cessfully The Magnetic Pole Detection Method 3920 hex object was set to 3 Magnetic pole position restoration method although magnetic pole position estima tion had never been executed The Magnetic Pole Detection Method 3920 hex was set to 3 Magnetic pole position restora tion method when a non abso lute type external encoder was used NJ NX series Troubleshooting Manual W503 1577 Event code 38560000 hex Event name Motor Auto setting Error Meaning The current exceeded the limit when it was applied to the Motor when the Servo was locked or when FFT measurement prep arations were per formed Assumed cause e The Current Loop Proportional Gain or the Current Loop Inte gral Gain was too large before auto setting was performed Maj Prt Level Min Obs 3 Error Tables Info Reference 1577 64E00000 hex Drive Prohibi tion Input Error 1 When the Drive Prohibition Input Selection 3504 hex was set to 0 both the For ward Positive Drive Prohibition Input POT and Reverse Negative Drive Prohibition Input NOT turned ON Or when the Drive Prohibition Input Selection 3504 hex was set to 2 either the For ward Positive Drive Prohibition Input POT or Reverse Negative Drive Prohibition Input NOT turned ON A problem occurred
59. I O words allocated to S W497 Error abled and an error slave overlap occurred that pre e The I O words allocated to the vented making I O slave exceed the valid range allocations e The I O size of the slave exceeds 200 bytes for outputs or 200 bytes for inputs 34BF 0000 hex Master I O The I O memory in I O words are allocated in an S W497 Refresh Error the destination EM bank that does not exist CPU Unit for I O refreshing could not be found when refreshing the mas ter function data in the CPU Unit 34C00000 hex Master User An error occurredin The master function is not S W497 set Alloca the following opera enabled tions User tion for user alloca e There is a mistake in the user Setting Failed tion of the master allocations in the master e CPU Unit is not in PROGRAM mode e More than one software switch changed to TRUE at the same time Or another software switch changed to TRUE before processing was completed for a previous software switch 34C1 0000 hex Communica An error occurredin There is an error in the set S W497 tions Cycle one of the following information Time Setting operations when e CPU Unit is not in PROGRAM Failed setting the commu mode nications cycle time 3 160 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs
60. Instruction input parameter S W508 Setting Out of specified for the exceeded the valid range of the Range TorqueRamp input input variable variable to a motion control instruction is out of range 54280000 hex Master Coef The parameter e Instruction input parameter S W508 ficient Scal specified for the exceeded the valid range of the ing Out of MasterScaling input input variable Range variable to a motion control instruction is out of range 54290000 hex Slave Coeffi The parameter e Instruction input parameter S W508 cient Scaling specified for the exceeded the valid range of the Out of Range SlaveScaling input input variable variable to a motion control instruction is out of range 542A0000 hex Feeding The parameter e The Feed Velocity input vari S W508 Velocity Set specified for the able FeedVelocity is still at the ting Out of FeedVelocity input default 0 Range variable to a motion control instruction is out of range NJ NX series Troubleshooting Manual W503 3 61 no Aq s1013 Npow UOHOUN 04 U0D UOHOP ey Ul SION 1 E 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 542B0000 hex Buffer Mode The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range BufferMode input input variable variable to a motion control instruction is out o
61. Master Slave Axis Numbers Not in Motion Control Instructions W508 Ascending Order 54390000 hex Incorrect Cam Table Specification Motion Control Instructions W508 543A 0000 hex Synchronization Stopped Motion Control Instructions W508 543B 0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled 543C 0000 hex Motion Control Instruction Multi exe Motion Control Instructions W508 cution Disabled 543D 0000 hex Instruction Not Allowed for Encoder Motion Control Instructions W508 Axis Type 543E 0000 hex Instruction Cannot Be Executed dur Motion Control Instructions W508 ing Multi axes Coordinated Control 543F 0000 hex Multi axes Coordinated Control Motion Control Instructions W508 Instruction Executed for Disabled Axes Group 54400000 hex Axes Group Cannot Be Enabled Motion Control Instructions W508 54410000 hex Impossible Axis Operation Specified Motion Control Instructions W508 when the Servo is OFF 54420000 hex Composition Axis Stopped Error Motion Control Instructions W508 54430000 hex Motion Control Instruction Multi exe Motion Control Instructions W508 cution Buffer Limit Exceeded 54440000 hex Insufficient Travel Distance Motion Control Instructions W508 54450000 hex Insufficient Travel Distance to Achieve Motion Control Instructions W508 Blending Transit Velocity 54460000 hex Move Link Constant Velocity Insuffi Motion Control Instructions W508 cient Travel Distance 54470000 hex Positi
62. Module Name Data type Initial value Comment Trigger BOOL FALSE Get Condition EC_Error BOOL FALSE EtherCAT Master Error Flag Trigger GetECError EC_Error fi Resetting Controller Errors with Instructions You can use the instructions that are provided to reset errors in the user program to reset errors that occur in the Controller Before you attempt to reset a Controller error isolate and remove the cause of the error Reset the errors with the instruction provided to reset errors for each function module Instruction name Instruction Function Reset PLC Controller Error ResetPLCError Resets current Controller errors from the PLC Function Module Reset I O Bus Controller Error ResetCUBError Resets current Controller errors from the I O bus Reset Motion Control Error ResetMCError Resets current Controller errors from the Motion Control Function Module Reset EtherCAT Error ResetECError Resets current Controller errors from the EtherCAT Mas ter Function Module Refer to the NU NX series Instructions Reference Manual Cat No W502 for details on these instruc tions NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods 2 3 4 Checking for Errors with System defined Variables The system defined variables include an Error Status variable which shows the error status in a hierar chical structure The system determines the error status of each level by logically ORing the error status i
63. NJ301 tions of an NJ NX series ming use this manual together with the NU series NJ101 CPU Unit CPU Unit Hardware User s Manual Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 and with the NU NX series CPU Unit Software User s Manual Cat No W501 NJ NX series CPU Unit W507 NX701 Learning about motion con The settings and operation of the CPU Unit and Motion Control User s NJ501 trol settings and program programming concepts for motion control are Manual NJ301 ming concepts described When programming use this manual NJ101 together with the NU series CPU Unit Hardware User s Manual Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 and with the NU NX series CPU Unit Software User s Manual Cat No W501 NJ NX series Troubleshooting Manual W503 19 Related Manuals Manual name Cat No Model numbers Application Description NJ
64. NSJ5 NSJ5 0Q11 0O These models have expanded memory and an Ethernet port Whether the Troubleshooter can be used for specific system versions of the above HMI models is given in the following table Connected CPU Unit HMI system version NX series CPU Unit NJ series CPU Unit Version 8 9 or higher Can be used Version 8 5 to 8 8 Cannot be used Can be used Ver 8 4 or lower The HMI does not have a Troubleshooter A 2 NJ NX series Troubleshooting Manual W503 Appendix A 1 2 System Configuration Elements Supported by the Troubleshooter The troubleshooting functions that you can use on the HMI depend on the system configuration ele ment Refer to the following manuals for the NA series HMIs and NS series HMls for the system configuration elements that are supported by the HMI Troubleshooter e NA series Programmable Terminal Hardware User s Manual Cat No V117 e NS series Programmable Terminals Programming Manual Cat No V073 J9 00YSe qNOJL IWH 34 Jo ebuey sjqeoijddy Y Jejooyse qnoi ey Aq peyioddns sjuewely uoesnByuog weisks Z Y NJ NX series Troubleshooting Manual W503 A 3 Appendix A 4 NJ NX series Troubleshooting Manual W503 Index NJ NX series Troubleshooting Manual W503 Index 1 Index Index A assumed CAUSE ou eeecccccccceceeceeesessseeceecceceeceeaeensseseeeens 3 98 assumed causes 3 3 3 6 3 52 3 83 3 87 3 92 3 94 3 103 3 107 3 109 3
65. NX series Troubleshooting Manual W503 More than 32 socket service instructions were executed at the same time More than 30 socket handles were used at the same time For CPU Units with unit version 1 02 or ear lier more than 16 socket handles were used at the same time S W502 3 27 no q s1013 giNpoyy UOROUNA O1d OU U S1011 Z L 3 Error Tables Level Refer Maj Prt Min Obs Info ence 54012400 hex No Execution Right An instruction to change e An instruction to S W502 Ver 1 02 or the settings of an Ether change the settings of later Net IP port was executed the built in EtherNet IP when execution was not port or a CJ series possible EtherNet IP Unit was executed when restart processing was in progress for the built in EtherNet IP port An instruction to change the settings of a CJ series Ether Net IP Unit was exe cuted when restart processing was in progress for the Unit An instruction to change the settings of the built in EtherNet IP port or a CJ series EtherNet IP Unit was executed when chang ing settings was in progress for an instruction or CIP message for the built in EtherNet IP port An instruction to change the settings of a CJ series Ether Net IP Unit was exe cuted when changing settings was in prog ress for an instruction or CIP message for the Unit The unit number that was specified for the instruction is not
66. OFF An Ethernet Link e An Ethernet cable is broken U S W506 Detected OFF was detected disconnected or loose e The Ethernet switch s power supply is turned OFF e Baud rate mismatch e Noise e The Identity object was reset e Settings for EtherNet IP were downloaded from the Network Configurator or Sysmac Studio or the Clear All Memory opera tion was performed 94010000 hex TagDataLink Changing the tag e Changing the tag data link set S W506 Download data link settings tings started Started started 94020000 hex TagDataLink Changing the tag e Changing the tag data link set S W506 Download data link settings tings finished Finished finished 94030000 hex Tag Data Link Tag data links were e Tag data links were stopped by S W506 Stopped stopped by the Net the Network Configurator Sys 3 86 work Configurator Sysmac Studio or manipulation of a system defined variable Or the data link table was downloaded from the Network Config urator or Sysmac Studio again mac Studio or manipulation of a system defined variable NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause neue Reference Maj Prt Min Obs Info 94040000 hex Tag Data Link Tag data links were Tag data links were started by S W506 Started started by the Net the Network Configurator Sys work Configurato
67. OMRON HMI to an NJ NX series CPU Unit through an EtherNet IP network and use it to read and reset errors that occurred in the Controller The Troubleshooter of the HMI is used To perform troubleshooting from an HMI connect the HMI to the built in EtherNet IP port on the CPU Unit s10114 e 2J UON Bunooysejqnoly Z H Precautions for Correct Use Refer to A 1 Applicable Range of the HMI Troubleshooter for the applicable range of the HMI Troubleshooter J Checking for Current Errors with an HMI You can check for errors in the Controller using the Troubleshooter of an HMI You can also use the Troubleshooter to read detailed error information and corrections for current errors Refer to the relevant HMI manual for details on the HMI Troubleshooter The following example demonstrates the procedure used to check for errors with an NS8 NS10 NS12 or NS15 HMI You can check the event source in the Function Module View of the Troubleshooter If you click the Select Button for a function module in the Event source Table you can display the Source details for events for that function module You can select the list in the Source details Table to display the List View NJ series Troubleshooter IWH ue YM s1013 Bumesey pue BulAyjuap Z Z EtherCAT Error Error Communication port error Pane capture _Reset_error_ RUN J 192 168 259 1 Controller The List View displays a list of the err
68. Outputs Used Set ting 348C 0000 hex I O Number Specification Error in CJ series Analog I O Units W490 Adjustment Mode 348D 0000 hex Data Range Error CJ series Process I O Units W498 34940000 hex Setting Error CJ series Temperature Control Units W491 3498 0000 hex Results Information Data Storage CJ series ID Sensor Units Z317 Area Specification Error 349C 0000 hex Registration Table Verification Error CJ series CompoNet Master Unit W493 349D 0000 hex Slave Unit Duplicated Address Error CJ series CompoNet Master Unit W493 349E 0000 hex Repeater Unit Node Duplicated CJ series CompoNet Master Unit W493 Address Error 34A4 0000 hex System Setup Error CJ series Serial Communications W494 Units 34A8 0000 hex Verification Error CuJ series EtherNet IP Units W495 34A90000 hex Tag Data Link Error CJ series EtherNet IP Units W495 34AA0000 hex Tag Refresh Error CJ series EtherNet IP Units W495 34AB 0000 hex Basic Ethernet Setting Error CJ series EtherNet IP Units W495 34AC 0000 hex IP Address Table Error CJ series EtherNet IP Units W495 34AD 0000 hex IP Router Table Error CJ series EtherNet IP Units W495 34AE 0000 hex Routing Table Error CJ series EtherNet IP Units W495 34AF 0000 hex Ethernet Advanced Setting Error CJ series EtherNet IP Units W495 34B00000 hex Address Mismatch CJ series EtherNet IP Units W495 34BC 0000 hex Routing Table Error CJ series DeviceNet Units W497 34BD 0000 hex Verification Error CJ series DeviceNet Units W497
69. Range input variable to a motion control instruction is out of range NJ NX series Troubleshooting Manual W503 3 73 no Aq s1013 Npow UOHOUN O4 UOD UOHOP ey Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 54880000 hex Permitted The parameter e Instruction input parameter S W508 Following specified for the exceeded the valid range of the Error Out of PermittedDeviation input variable Range input variable to a motion control instruction is out of range 54890000 hex Border The parameter e The value of AutPoint exceeded S W508 Point Center specified for the signed 40 bit data when con Posi AuxPoint input vari verted to pulses for the border tion Radius able to a motion point or center specification Specification control instruction is method Out of Range out of range e For a radius specifications the absolute value of AuxPoint 0 exceeded 40 bit data when converted to pulses 548A 0000 hex End Point The parameter e The instruction input parameter S W508 Specification specified for the exceeded the range of signed Out of Range EndPoint input vari 40 bit data when it is converted able to a motion to pulses control instruction is out of range 548B0000 hex Slave Travel The parameter e The instruction input parameter S W508 Distance specified for the exceeded the range of 40 bit Specification
70. Ring Counter Out of Motion Control Instructions W508 Range 549D 000 hex Axes Group Composition Axis Setting Motion Control Instructions W508 Out of Range 549E 0000 hex Axis Use Setting Out of Range Motion Control Instructions W508 54A00000 hex Results Information ID Tag Address CJ series ID Sensor Units Z317 Error 54A1 0000 hex Results Information Write Protection CJ series ID Sensor Units Z317 Error 54A2 0000 hex Results Information Command Error CJ series ID Sensor Units Z317 54A8 0000 hex Command Error CJ series Serial Communications W494 Units 54A90000 hex Sequence Abort Completed CJ series Serial Communications W494 Units 54AA 0000 hex Protocol Macro Error CJ series Serial Communications W494 Units 54AE 0000 hex Multiple Switches ON Error CJ series EtherNet IP Units W495 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 54AF 0000 hex Access Detected Outside Range of CJ series EtherNet IP Units W495 Variable 54E00000 hex Access Detected Outside Range of Built in EtherNet IP Port on CPU Unit W506 Variable 55000000 hex Division by Zero NX series Safety Control Unit Z930 55010000 hex Cast Error NX series Safety Control Unit Z930 55020000 hex MUX Error NX series Safety Control Unit Z930 57000000 hex Homing Parameter Setting Out of Motion Control Instructions W50
71. SD Memory Card was removed while the SD PWR indicator was lit e The SD Memory Card is dam aged 10070000 hex SD Memory The power supply The Controller power supply S W500 W535 Card Access to the Controller was turned OFF while the SD Power OFF was interrupted BUSY indicator was lit Error during access to e The power supply to the Con the SD Memory troller was interrupted momen Card tarily while the SD BUSY indicator was lit 10310000 hex Incorrect SD SD Memory Card e The SD Memory Card was S W500 W535 Ver 1 02 or Memory Card removal process removed while the SD PWR later Removal ing failed indicator was lit NJ NX series Troubleshooting Manual W503 3 5 no q s10113 JNPON UOROUN4 OTd Y Ul S101 Z L 3 Error Tables fi Errors Related to Unit Configuration The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W500 NJ series CPU Unit Hardware User s Manual 3 Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04010000 hex I O Bus An error occurredin The I O Connecting Cable is S W500 Check Error a bus line transmis disconnected or wires inside it sion between the are broken CPU Unit andthe e Conductive material has gotten Units in the rack inside slots Or detection e The connector contact is faulty of all Spec
72. Stu dio 94220000 hex Slave Error The error code was The error code was reported by S W507 Code Report reported by the slave when a Slave Error Detected error occurred the slave when a Slave Error Detected error 742F0000 hex occurred 7 Motion Control Instructions The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No W508 Event code 34610000 hex 3 60 Event name Process Data Object Set ting Missing Meaning The PDO mapping is not correct Manual name Assumed cause e The PDOs that are required for the motion control instruction are not mapped The relevant instruction was executed for a device that does not have an object that sup ports the instruction A motion control instruction that specifies phase Z _mcEncoderMark as the trig ger conditions was executed for an axis that is mapped to an OMRON GX EC02 Ether CAT Encoder slave Maj Prt NJ NX series Motion Control Instructions Reference Manual Level Min Obs Info Reference W508 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause mos Reference Maj Prt Min Obs Info 54200000 hex Electronic The parameter e Instruction input parameter S W508 Gear Ratio specif
73. The SD Memory Card S W502 Insufficient Capac Memory Card was insuffi has run out of free ity cient when writing to the space SD Memory Card for an instruction 5401 1403 hex File Does Not Exist The file specified for an e The specified file does S W502 instruction does not exist not exist 54011404 hex Too Many Files The maximum number of The number of files or S W502 Directories files directories was directories exceeded exceeded when creating a the maximum number file directory for an instruc tion 54011405 hex File Already in Use A file specified for an e An instruction S W502 instruction cannot be attempted to read or accessed because it is write a file already already being used being accessed by another instruction 54011406 hex Open Mode Mis A file operation for an e The file open mode S W502 match instruction was inconsistent specified by the Open with the open mode of the File instruction does file not match the file operation attempted by a subsequent SD Memory Card instruc tion 54011407 hex Offset Out of Access to the address is e An attempt was made S W502 Range not possible for the offset to access beyond the specified for an instruction size of the file 54011408 hex Directory Not A directory was not empty A directory was not S W502 Empty when the Delete Directory empty when the instruction was executed or Delete Directory when an attempt was made instruction was exe to change the directory
74. The Servo Drive failed S 1576 1577 Address Set that was read from ting Error the rotary switches was not between 00 and 99 04B20000 hex Other Errors The Servo Drive e The control circuit malfunc S 1577 malfunctioned or tioned temporarily due to an error occurred in excess noise the Servo Drive The Servo Drive s self diagno sis function detected an error in the Servo Drive 08080000 hex Encoder A disconnection e The encoder is not wired cor S 1576 Communica was detected rectly tions Discon because communi nection Error cations between the encoder and the Servo Drive were stopped more fre quently than the specified value NJ NX series Troubleshooting Manual W503 3 129 no q s10113 SOAR S 1Y01 443 U SIOM 6 1 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 08090000 hex Encoder There is a commu e The power supply voltage of the S 1576 Communica nications error for encoder is low tions Error the encoder e Noise 080A 0000 hex Encoder There is an errorin The power supply voltage of the S 1576 Communica the communica encoder is low tions Data tions data of the e Noise Error encoder 080B0000 hex Safety Input Atleast one of the The cable is disconnected or S 1576 1577 Error input photocou broken plers for safety inputs 1 and 2 turned OFF 080C 0000 hex External
75. Timeout 5401 3013 hex DB Connection Service Error Stop DB Connection Instructions W527 54013014 hex Data Already Spooled DB Connection Instructions W527 5401 3015 hex DB Connection Service Initializing DB Connection Instructions W527 54013016 hex DB in Process DB Connection Instructions W527 54013017 hex Operation Log Disabled DB Connection Instructions W527 54013461 hex Process Data Object Setting Missing Instructions W502 5401 3810 hex GEM Service Status in Initializing GEM Instructions W528 5401 3811 hex GEM Service Status in EQStarting GEM Instructions W528 5401 3812 hex GEM Service Status in EQInitializing GEM Instructions W528 5401 3813 hex GEM Service Status in EQRun GEM Instructions W528 54013814 hex GEM Service Status in Stop GEM Instructions W528 54013815 hex GEM Service Status in Error GEM Instructions W528 5401 3816 hex GEM Service Status in ShuttingDown GEM Instructions W528 54013817 hex GEM Service Status in Shutdown GEM Instructions W528 54013818 hex No Message Received GEM Instructions W528 54013819 hex Multi execution of Instructions GEM Instructions W528 5401 381A hex State Transition in Progress GEM Instructions W528 5401 381B hex Insufficient Transaction Resources GEM Instructions W528 54013820 hex Too Many Characters GEM Instructions W528 54013821 hex Invalid Size GEM Instructions W528 5401 3822 hex Set to Disable GEM Instructions W528 5401 3824 hex Undefined CEID GEM Instructions W528 5401 3825 hex Undefined ALID GEM Instruc
76. W501 Errors were cleared errors W535 Cleared 90190000 hex Forced Clearing a forced e Clearing a forced refreshing S W500 W501 Refreshing refreshing value value was specified by the user W535 Cleared was specified 901A0000 hex Backup A backup operation A backup operation was S W500 W501 Ver 1 03 or Started was started started W535 later 901B0000 hex Backup Com The backup opera The backup operation ended S W500 W501 Ver 1 03 or pleted tion ended nor normally W535 later mally 901C 0000 hex Restore A restore operation A restore operation started S W500 W501 Ver 1 03 or Operation started W535 later Started 901D0000 hex Restore The restore opera The restore operation ended S W500 W501 Ver 1 03 or Operation tion ended nor normally W535 later Completed mally i Errors Related to FINS Communications The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W501 NJ NX series CPU Unit Software User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 14010000 hex CPU Bus An error was e The power supply to the Con S w501 Unit Setup detected in the troller was interrupted or com Area Error memory check of munications with the Sysmac the Setup Area for Studio were disconnected while C
77. W506 Ver 1 10 or Server Con BOOTP server e The server is down later necon Error failed e An error occurred in the com munications path NJ NX series Troubleshooting Manual W503 3 85 no q s1013 JNPON UOHOUN d14 N104F OU U SIOZ Y L 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 840C 0000 hex Tag Data Link The total band e An attempt was made to estab S W506 Ver 1 10 or Equipment width for the con lish a connection that would later Total Allow nections that are cause the PPS total of the able Band set or established packet transfer rates of the tag width exceeded the allow data links that use the Ether Exceeded able tag data link Net IP ports in the equipment to bandwidth for all of exceed the allowable bandwidth the EtherNet IP of the equipment ports in the equip ment 54E00000 hex Access Accessing a value e An out of range value was writ S W506 Detected that is out of range ten by an EtherNet IP tag data Outside was detected for a link for a variable with a speci Range of tag variable that is fied range Variable used in a tag data A value that does not specify an link enumerator was written by an EtherNet IP tag data link for an enumeration variable 84050000 hex Packet Dis A packet was dis e A network convergence S W506 carded Due carded occurred to Full Reception Buffer 84060000 hex Link
78. W508 Range 542A 0000 hex Feeding Velocity Setting Out of Motion Control Instructions W508 Range 542B 0000 hex Buffer Mode Selection Out of Range Motion Control Instructions W508 542C 0000 hex Coordinate System Selection Out of Motion Control Instructions W508 Range NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 542D0000 hex Circular Interpolation Mode Selection Motion Control Instructions W508 Out of Range 542E 0000 hex Direction Selection Out of Range Motion Control Instructions W508 542F 0000 hex Path Selection Out of Range Motion Control Instructions W508 54300000 hex Position Type Selection Out of Range Motion Control Instructions W508 54310000 hex Travel Mode Selection Out of Range Motion Control Instructions W508 54320000 hex Transition Mode Selection Out of Motion Control Instructions W508 Range 54330000 hex Continue Method Selection Out of Motion Control Instructions W508 Range 54340000 hex Combine Mode Selection Out of Motion Control Instructions W508 Range 54350000 hex Synchronization Start Condition Motion Control Instructions W508 Selection Out of Range 54360000 hex Master and Slave Defined as Same Motion Control Instructions W508 Axis 5437 0000 hex Master and Auxiliary Defined as Motion Control Instructions W508 Same Axis 54380000 hex
79. Z L 3 Error Tables i Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54010411 hex Illegal Program The program specified for The program speci S W502 Specified an instruction does not fied by the function exist does not exist e g it was deleted 54010413 hex Undefined CJ The required specification The required AT speci S W502 series Memory is missing for a variable for fication is missing for a Address which CJ series Unit mem variable for which CJ ory must be specified series Unit memory must be specified 54010414 hex Stack Underflow There is no data in a stack An attempt was made S W502 to read data from a stack that contains no data 54010416 hex Illegal Number of The valid range was e The valid range was S W502 Array Elements or exceeded for the number of exceeded for the num Dimensions array elements or dimen ber of array elements sions in an array I O param or dimensions in an eter for an instruction array I O parameter for an instruction 54010417 hex Specified Task The task specified for the e The specified task S W502 Does Not Exist instruction does not exist does not exist 54010418 hex Unallowed Task An unallowed task was e The local task the pri S W502 Specification specified for an instruction mary periodic task or a periodic task was specified 54010419 hex Incorrect Data A data type that cann
80. Z930 tions Timeout 84010000 hex IP Address Duplication Error Built in EtherNet IP Port on CPU Unit W506 84020000 hex BOOTP Server Connection Error Built in EtherNet IP Port on CPU Unit W506 84030000 hex DNS Server Connection Error Built in EtherNet IP Port on CPU Unit W506 84040000 hex NTP Server Connection Error Built in EtherNet IP Port on CPU Unit W506 84050000 hex Packet Discarded Due to Full Recep Built in EtherNet IP Port on CPU Unit W506 tion Buffer 8406 0000 hex Link OFF Detected Built in EtherNet IP Port on CPU Unit W506 84070000 hex Tag Data Link Connection Failed Built in EtherNet IP Port on CPU Unit W506 84080000 hex Tag Data Link Timeout Built in EtherNet IP Port on CPU Unit W506 84090000 hex Tag Data Link Connection Timeout Built in EtherNet IP Port on CPU Unit W506 840A 0000 hex IP Address Duplication Error Built in EtherNet IP Port on CPU Unit W506 840B 0000 hex BOOTP Server Connection Error Built in EtherNet IP Port on CPU Unit W506 840C 0000 hex Tag Data Link Equipment Total Allow Built in EtherNet IP Port on CPU Unit W506 able Bandwidth Exceeded 84200000 hex Link OFF Error Built in EtherCAT Master in CPU Unit W505 84210000 hex Network Configuration Error Built in EtherCAT Master in CPU Unit W505 84220000 hex Network Configuration Verification Built in EtherCAT Master in CPU Unit W505 Error 84230000 hex Slave Initialization Error Built in EtherCAT Master in CPU Unit W505 84280000 hex Slave Applicati
81. allocations 38470000 hex Interface There is an unde e There is an undefined number S 1576 1577 Input Func fined number speci specification in the input signal tion Number fication in the input IN1 IN2 IN3 and IN4 func Error 1 signal IN1 IN2 tion allocations IN3 and IN4 func e Different logic is set for the tion allocations Or same function in the function a logic setting error assignments of the input sig was detected nals IN1 IN2 IN3 and IN4 38480000 hex Interface There is an unde e There is an undefined number S 1576 1577 Input Func fined number speci specification in the input signal tion Number fication in the input IN5 IN6 IN7 and IN8 func Error 2 signal IN5 IN6 tion allocations IN7 and IN8 func e Different logic is set for the tion allocations Or same function in the function a logic setting error assignments of the input sig was detected nals IN5 IN6 IN7 and IN8 3 134 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 38490000 hex Interface Out There is an unde e There is an undefined number S 1576 1577 put Function fined number speci specification in the output sig Number Error fication in the nal OUTM1 function alloca 1 output signal tion OUTM1 function allocation 384A 0000 hex Interface Out T
82. appli Fiber Type Displacement ZW CE1LT EtherCAT Slave cation methods for ZW CE10T EtherCAT Slave Sensor User s Manual Units Units CJ series Special Unit W490 CJ1W AD Learning how to use CJ The methods and precautions for using CJ series Manuals for NJ series CJ1W DA series Units with an NJ Units with an NJ501 CPU Unit are described CPU Unit CJ1W MAD42 series CPU Unit including access methods and programming inter w491 CJ1W TC faces i i W492 CJ1W CT021 Manuals are available for the following Units Analog I O Units Insulated type Analog I O Units W498 CJ1W PDC15 Temperature Control Units ID Sensor Units High CJ1W PH41U speed Counter Units Serial Communications CJ1W ADO4U Units DeviceNet Units EtherNet IP Units and W493 CJ1W CRM21 CompoNet Master Units W494 CJ1W SCU Use these manuals together with the NJ series W495 CJ1W EIP21 CPU Unit Hardware User s Manual Cat No W497 CJ1W DRM21 W500 and NU NX series CPU Unit Software 7317 CJ1W V680 User s Manual Cat No W501 NA series Programma V117 NA5 OW Learning the specifications Information is provided on NA series Programma ble Terminal Hardware User s Manual NJ NX series Troubleshooting Manual W503 and settings required to install an NA series Pro grammable Terminals and connect peripheral devices ble Terminal specifications part names installation procedures and procedures to connect an NA Unit to periphe
83. con nected e The power supply to an Addi tional NX Unit Power Supply Unit is not turned ON 35020000 hex NX Unit A minor fault was e A minor fault level error S W519 Minor Fault detected in an NX occurred in a Unit where an Unit error was detected This event is recorded in the event log in the Communica tions Coupler Unit 3 104 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause rere Reference Maj Prt Min Obs Info 35040000 hex Mailbox Set An incorrect mail e An incorrect mailbox setting S W519 ting Error box setting was was detected for the Sync Man detected for the ager Sync Manager AL Status Code 0016 hex 35050000 hex RxPDO Set An error was e An error was detected in the S W519 ting Error detected in the RxPDO settings RxPDO settings AL Status Code 001D hex 35060000 hex TxPDO Set An error was e An error was detected in the S W519 ting Error detected in the TxPDO settings TxPDO settings AL Status Code 001E hex 35070000 hex PDO WDT An incorrect PDO e An incorrect PDO WDT setting S W519 Setting Error WDT setting was was detected detected AL Sta tus Code 001F hex 35080000 hex SM Event An SM Event Mode An SM Event Mode that is not S W519 Mode Set that is not sup supported was set ting Error ported was set AL Status Code 0028
84. details time details and attached information 1 to 4 Also observations are not displayed as errors Log of Past Errors You can check the time level source source details event name event code details attached information 1 to 4 for past errors Refer to the relevant HMI manual for information on the HMI Troubleshooter i Instructions That Read Function Module Error Status You can determine the error status with the instructions that get error status provided for each function module from the user program These instructions get the status and the event code of the error with the highest level 1019 e eJ UON 10 BuryoeyD Z Applicable function module Instruction name Instruction PLC Function Module Get PLC Controller Error Status GetPLCError Get I O Bus Error Status GetCJBError Motion Control Function Module Get Motion Control Error Status GetMCError EtherCAT Master Function Mod Get EtherCAT Error Status GetECError ule EtherNet IP Function Module Get EtherNet IP Error Status GetEIPError For details on the instructions that get error status refer to the NU NX series Instructions Reference Manual Cat No W502 i Checking with System defined Variables You can check the Error Status variable in the system defined variables to determine the status of errors in a Controller You can read the Error Status variable from an external device by using communi cations Refer to the NU NX s
85. erence Manual Cat No W508 for error information on the Motion Control Function Module and to the NJ NX series Instructions Reference Manual Cat No W502 for error information on basic instructions For error information on a CJ series Special Unit refer to the manual for the relevant Unit For the corresponding event codes refer to the descriptions of the error codes Exporting the Error Log You can use the Sysmac Studio or an HMI to export the displayed event log to a CSV file Refer to the NJ NX series CPU Unit Software User s Manual Cat No W501 for information on exporting event logs 1 3 2 Checking for Non fatal Errors 1019 8 UON 10 BurjoeyD Z fl Checking Methods Use the following methods to check for non fatal errors Checking method What you can check Checking the indicators You can use the indicators to confirm the Controller error level the error status of the EtherCAT Master Function Module and the error status of the EtherNet IP Function Module Checking with the Troubleshooting You can check for current Controller errors a log of past Controller errors Function of Sysmac Studio error sources error causes and corrections You can also check error logs from CJ series Special Units 1 Checking with the Troubleshooter of You can check for current Controller errors a log of past Controller errors an HMI 2 error sources error causes and corrections Instructions that rea
86. expiration of zero span adjust Period Notice is close to expiring ment occurred 3 150 NJ NX series Troubleshooting Manual W503 3 Error Tables i CJ series Temperature Control Units The section provides tables of the errors events that can occur in the following Units CJ1W TC003 CJ1W TC004 CJ1W TC103 o CJ1W TC104 The manual names are given below for the catalog numbers given in the Reference column of the event S table z o Cat No Manual name Q W491 CJ series Temperature Control Units Operation Manual for NJ series CPU Unit 8 Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04680000 hex Cold Junction An error occurredin Faulty connection to the cold U S W491 s Sensor Error the cold junction junction sensor ot sensor e The cold junction sensor failed 3 34940000 hex Setting Error There is an illegal e The set value is incorrect U S W491 my setting S 64840000 hex Sensor Error An error occurredin Error in input from the Sensor U S W491 5 the sensor input 2 n 64850000 hex CT Overflow An overflow e The heater current exceeded U S W491 2 occurred in the CT 55 0 A 2 input S 64860000 hex Heater Burn A heater burnout e The power supply to the heater U S W491 out Alarm occurred is not ON The heater is burned out or deteriorated fi CJ series ID Sensor Units The
87. for a built in EtherNet IP port or a CJ series EtherNet IP Unit Event code Event name Meaning Assumed cause 54012401 hex Settings Update It was not possible to e Restart processing for S W502 Ver 1 02 or Failed update the settings of the a Unit or built in Ether later CJ series EtherNet IP Unit Net IP port was that were changed started during execu tion of an instruction to change the settings of a CJ series Ether Net IP Unit 54012402 hex Too Many Simulta Too many instructions to Two or more instruc S W502 Ver 1 02 or neous Instruction change the communica tions to change the later Executions tions setup of the Controller communications setup were executed at the same of the Controller were time executed at the same time 54012403 hex FTP Client Too many FTP client Four or more FTP cli S W502 Ver 1 08 or Execution Limit communications ent communications later i 3 instructions were exe Exceeded instructions were executed cuted at the same at the same time time 3 28 NJ NX series Troubleshooting Manual W503 3 Error Tables t Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54012404 hex File Number Limit The number of files The number of files S W502 mae 08 or Exceeded specified with a wildcard for P ta i lt ater name that contained a ene elont l wildcard for
88. hex 35090000 hex TxPDO Map Anincorrect TxPDO An incorrect TxPDO was set S W519 ping Error was set AL Sta e g the index subindex or tus Code 0024 size was outside of the allow hex able range 350A 0000 hex RxPDO Map An incorrect e An incorrect RxPDO was set S W519 ping Error RxPDO was set e g the index subindex or AL Status Code size was outside of the allow 0025 hex able range 350B0000 hex Illegal State An incorrect state e An incorrect state transition S W519 Transition transition request request was received Request was received AL Received Status Code 0011 hex 350C 0000 hex Error State An unclear state e An unclear state transition S W519 Transition transition request request was received Received was received AL Status Code 0012 hex 350D 0000 hex Synchroniza When DC Mode e When DC Mode was confirmed S W519 tion Cycle was confirmed the the cycle time was set to a Setting Error cycle time was set value that made operation to a value that impossible made operation impossible AL Status Code 0035 hex 40200000 hex NX Unit Pro A fatal error e An error occurred in the soft S W519 cessing Error occurred in an NX ware Unit 84C00000 hex NX Unit An error occurredin An NX Unit is not mounted S W519 Communica I O data communi properly tions Timeout cations with the NX e An NX Unit has failed Units NJ NX series Troubleshooting Manual W503 3 105 no
89. hex Motion Control Instruction Re execu Instructions W502 tion Disabled Position Type 5401 5468 hex Unused Axis Specification for Master Instructions W502 Axis 5401 5469 hex First Position Setting Out of Range Instructions W502 5401 546A hex Last Position Setting Out of Range Instructions W502 5401 546B hex Illegal First Last Position Size Rela Instructions W502 tionship Linear Mode 5401 546C hex Master Sync Start Position Setting Instructions W502 Out of Range 5401 546D hex Slave Sync Start Position Setting Out Instructions W502 of Range 5401 546E hex Duplicate Latch ID for Trigger Input Instructions W502 Condition 5401 546F hex Jerk Override Factor Out of Range Instructions W502 5401 5470 hex Acceleration Deceleration Override Instructions W502 Factor Out of Range 54015471 hex First Position Method Specification Instructions W502 Out of Range 5401 5472 hex Motion Control Instruction Re execu Instructions W502 tion Disabled First Position Method 5401 5474 hex Unused Axis Specification for Auxil Instructions W502 iary Axis NJ NX series Troubleshooting Manual W503 3 185 S9POD 1USAZ JO 1 p10 U S UBA Z jqeL 10113 Z Z 3 Error Tables 3 186 Event code Event name Functional classification Reference 5401 5475 hex Position Gear Value Error Instructions W502 5401 5476 hex Position Gear Master Axis Zero Instructio
90. indicator was lit Formatted check and file sys e The power supply to the Con tem recovery or for troller was interrupted momen matting was tarily while the BUSY indicator executed Previous was lit files may have been deleted 10020000 hex Non volatile A file that must be The Controller power supply S W500 W535 Memory Data in non volatile was turned OFF while the Corrupted memory is missing BUSY indicator was lit or corrupted e The power supply to the Con troller was interrupted momen tarily while the BUSY indicator was lit e The CPU Unit has failed 10080000 hex MainMemory An error was e Conductive material has gotten S W500 W535 Check Error detected in the inside memory check of e Noise the man memory in e There is a software error the CPU Unit e The CPU Unit has failed 100A0000 hex Data Not An error occurred in An error occurred in the soft S W500 W535 Ver 1 10 or Saved to Bat the software and ware later tery backup data could not be Memory saved in battery backup memory during power OFF processing NJ NX series Troubleshooting Manual W503 3 3 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 100B0000 hex Non volatile A file that must be The Controller power supply S W500 W535 Memory Data in non volatile was turned OFF while the Corrupted memory is
91. is insuffi cient e There is a hardware error in the NX Unit 3 122 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 80300000 hex Safety Pro A communications e A setting is not correct The set S Z930 cess Data timeout occurred in ting of the safety task period is Communica safety process data too short tions Timeout communications e There is excessive noise with the Safety e The Safety CPU Unit or safety Control Unit slave entered a status where it could not continue safety pro cess data communications e An error or status change occurred in the Communica tions Coupler Unit to which the Unit is connected preventing correct process data communi cations 84F00000 hex NX Bus I O An error occurredin There is a hardware error in the S Z930 Communica I O communications Communications Coupler Unit or tions between the Com an NX Unit Stopped munications Cou pler Unit and an NX Unit 80220000 hex NX Message An error was e The message communications S Z930 Communica detected in mes load is high tions Error sage communica e The communications cable is tions for an NX Unit disconnected or broken andthe message e Message communications were frame was dis cut off as the result of executing carded a sy
92. is outside the specified range fication Error ten to the ID Tag e The distance between the Antenna and ID Tag is outside the specified range e Noise 648E0000 hex Results Infor An error occurredin The travel speed of the ID Tag S Z317 mation ID communications is outside the specified range Tag Commu with an ID Tag pre e The distance between the nications venting a normal Antenna and ID Tag is outside Error end the specified range e Noise 648F 0000 hex Results Infor There is no ID Tag The communications specifica S Z317 mation ID in the communica tion is set to trigger and the ID Tag Missing tions area Tag is not in the communica Error tions area when the trigger occurs e The communications specifica tion is set to single auto or repeat auto and the wait time reached the Auto Wait Time e An Amplifier is connected but an Antenna is not connected 3 152 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause eee eda ees Reference Maj Prt Min Obs Info 64900000 hex Results Infor ID system error 1 e System error 1 occurred S Z317 mation ID occurred System Error 1 64910000 hex Results Infor ID system error 2 System error 2 occurred S Z317 mation ID occurred System Error 4 2 m 64920000 hex Results Infor ID system error 3 e System error 3 occurred S Z317 S mation ID occurr
93. line to ground S 1576 1577 through the con fault contact failure or insula verter exceeded the tion failure occurred on the U V specified value or W motor line e The Servo Drive failed e The relay for the dynamic brake has been welded due to fre quent Servo ON OFF opera tions Motor windings are burned out e The Servomotor is not suitable for the Servo Drive The command input timing is the same as or earlier than the Servo ON timing 04AD 0000 hex IPM Error The current flowing A short circuit line to ground S 1576 1577 through the con fault contact failure or insula verter exceeded the tion failure occurred on the U V specified value or W motor line e The Servo Drive failed e The relay for the dynamic brake has been welded due to fre quent Servo ON OFF opera tions Motor windings are burned out e The Servomotor is not suitable for the Servo Drive e The pulse input timing is the same as or earlier than the Servo ON timing 04AE0000 hex Regenera The Servo Drive e The Servo Drive regeneration S 1576 1577 tion Tr Error regeneration drive drive Tr is faulty Tr is faulty 04AF 0000 hex Encoder A missing serial The encoder is faulty S 1576 Phase Z incremental Error encoder phase Z pulse was detected 04B00000 hex Encoder CTS A missing serial The encoder is faulty S 1576 Signal Error incremental encoder CTS signal logic error was detected 04B10000 hex Node The node address
94. message frame This cause does not apply if was discarded attached information 2 is 0 NX bus e Message communications were cut off as the result of executing a synchronization or restora tion operation on the Sysmac Studio or as the result of dis connecting an EtherCAT slave 84D00000 hex SSI Commu An error occurredin The SSI data settings do not U S W524 nications SSI communica agree with the SSI communica Error tions tions settings in the connected device The wiring between the NX Unit and the connected device is not correct or disconnected e Noise 90400000 hex Event Log The event log was The event log was cleared by S Same as Cleared cleared the user above NJ NX series Troubleshooting Manual W503 3 117 no Aq s10113 SJEUILUIA BABS Ul s10ug Q L E 3 Error Tables fi NX series Communications Interface Units The section provides a table of the errors events that can occur in the following Units NX CIF The manual names are given below for the catalog numbers given in the Reference column of the event tables Cat No Manual name W540 NX series Communications Interface Units User s Manual Event code Event Meani A d Level Ref vent code vent name eaning ssumed cause Maj Prt Min Obs Info eference 00200000 hex Non volatile An error occurred in Non volatile memory failure S W540 Memory non volatile memory Hardware Error
95. munications Cou power supply is disconnected pler Unit and the Or the wiring from the Unit NX Unit power supply to the NX Units is incorrect The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply is insuffi cient e There is a hardware error in the NX Unit 80300000 hex Safety Pro A communications A setting is not correct The set S Z930 cess Data timeout occurred in ting of the safety task period is Communica safety process data too short tions Timeout communications e There is excessive noise with the Safety e The Safety CPU Unit or safety Control Unit slave entered a status where it could not continue safety pro cess data communications e An error or status change occurred in the Communica tions Coupler Unit to which the Unit is connected preventing correct process data communi cations 84F1 0000 hex NX Bus I O An error occurred in There is a hardware error in the S Z930 Communica I O communications Communications Coupler Unit or tions between the Com an NX Unit Stopped munications Cou pler Unit and an NX Unit NJ NX series Troubleshooting Manual W503 3 125 no Aq s1013 SJEUILUJA OALIS Ul s10ug Q L E 3 Error Tables Event code Event name Meaning Assumed cause wor Reference Maj Prt Min Obs Info 80220000 hex NX Message An error was e The m
96. not being used A connector on the Ethernet cable is disconnected the con tact is faulty or parts are faulty The slave failed W505 102F 0000 hex Ver 1 03 or later 3 90 EtherCAT Slave Backup Failed The backup opera tion for an Ether CAT slave ended in an error There is no connection between the EtherCAT master and the slave Link OFF An error caused an incorrect EtherCAT master status The EtherCAT network configu ration information does not agree with the physical net work configuration The request to the EtherCAT slave failed The EtherCAT master was tem porarily unable to perform the processing because it was exe cuting other processing Initialization of the EtherCAT slave failed It was not possible to read the backup parameters from the EtherCAT slave Communications with an OMRON Communications Cou pler Unit or NX Unit failed NJ NX series Troubleshooting Manual W503 W505 Event code Event name EtherCAT Slave Restore Operation Failed 10300000 hex Ver 1 03 or later Meaning The restore opera tion for an Ether CAT slave ended in an error Assumed cause There is no connection between the EtherCAT master and the slave Link OFF An error caused an incorrect EtherCAT master status The EtherCAT network configu ration information does not agree with the physical net work configuration The request to the EtherCAT
97. of the CPU Rack or an Expansion Rack Caus Cause 1 The End Cover is not connected to right and of the CPU Rack or an Expansion Rack 2 The End Cover is not connected property NJ NX series Troubleshooting Manual W503 2 7 s10114 e 2J UON Bunooysejqnoiy Z olpnyg dewWsAS y YUM s1013 Huesey pue BulAyyuap L Z 2 Error Troubleshooting Methods Checking Current Errors and the Event Logs with the Sysmac Studio Checking Current Errors with the Sysmac Studio You can click the Controller Errors Tab in the Troubleshooting Window to read information on cur rent errors in the Controller The Controller Errors Tab Page lists the current errors in order of their levels E Troubleshooting J led Select the Display Target Level o OWaiorfut Source Node lt 001 gt EtherCAT Slave Terminal Partial fault EtherNet IP Minor fault Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch Minor fault Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch Minor fault EtherCAT Master Node No 2 GX ID1611 Network Configuration Verification Error frre Eon Cotes A net comnctnd te vat ond oF the OPTROK er an Expaneion Fach Cause 1 The End Cover is not connected to right end of the CPU Rack or an Expansion Raok 2 The End Cover is not connected properly Display item Description Level This is the event level of the error Source and Source Details Thi
98. range of the tion is out of range input variable 54015423 hex Acceleration Set The parameter specified for Instruction input S W502 ting Out of Range the Acceleration input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 54015424 hex Deceleration Set The parameter specified for Instruction input S W502 ting Out of Range the Deceleration input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 54015425 hex Jerk Setting Out of The parameter specified for Instruction input S W502 Range the Jerk input variable to a parameter exceeded motion control instruction is the valid range of the out of range input variable NJ NX series Troubleshooting Manual W503 3 31 no q s1013 JNPON UORoUN4 O1d OU Ul S1013 Z L 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015427 hex Torque Ramp Set The parameter specified for e Instruction input S W502 ting Out of Range the TorqueRamp input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 54015428 hex Master Coefficient The parameter specified for e Instruction input S W502 Scaling Out of the MasterScaling input parameter exceeded Range variable
99. ratings or features are changed or when significant construction changes are made However some specifications of the Product may be changed without any notice When in doubt special part numbers may be assigned to fix or establish key specifications for your application Please consult with your Omron s representative at any time to confirm actual specifications of purchased Product i Errors and Omissions Information presented by Omron Companies has been checked and is believed to be accurate how ever no responsibility is assumed for clerical typographical or proofreading errors or omissions 10 NJ NX series Troubleshooting Manual W503 Safety Precautions Refer to the following manuals for safety precautions e NX series CPU Unit Hardware User s Manual Cat No W535 e NJ series CPU Unit Hardware User s Manual Cat No W500 e NJ NX series CPU Unit Software User s Manual Cat No W501 NJ NX series Troubleshooting Manual W503 Safety Precautions 11 Precautions for Safe Use Precautions for Safe Use Refer to the following manuals for precautions for the safe use of the NJ NX series Controller Installation precautions are also provided for the NJ NX series CPU Unit and the NJ NX series Control ler system e NX series CPU Unit Hardware User s Manual Cat No W535 e NJ series CPU Unit Hardware User s Manual W500 e NJ NX series CPU Unit Software User s Manual W501 12 NJ NX series Troubles
100. refer to the NJ NX series CPU Unit Built in EtherCAT Port User s Manual Cat No W505 Host computer HMI EtherNet IP Troubleshooter Built in EtherNet IP port CJ series Units Sysmac Studio 7 z o T Built in EtherCAT port EtherCAT EtherCAT slaves Error management range for NJ NX series Controller You can use the troubleshooting functions of the Sysmac Studio or the Troubleshooter on an HMI to quickly check for errors that have occurred and find corrections for them To perform troubleshooting from an HMI connect the HMI to the built in EtherNet IP port on the CPU Unit H Precautions for Correct Use e CJ series Units can be used only with an NJ series CPU Unit e Refer to A 1 Applicable Range of the HMI Troubleshooter for the applicable range of the HMI Troubleshooter 1 2 NJ NX series Troubleshooting Manual W503 1 Overview of Errors 1 1 1 Types of Errors There are two main types of errors events depending on whether the NJ NX series Controller can manage them or not S M S XN FN JO MAIAJBAO L L s403 Fatal Errors These errors are not detected by the event management function of the NJ NX series Controller because the CPU Unit stops operation You cannot identify or reset these errors with the Sysmac Studio or
101. settings for the Serial Commu for the Serial Com nications Unit munications Unit 04750000 hex DTR Check An error was found Loopback test jig failure S W494 Error during the DTR e Noise check e The communications circuits in the Serial Communications Unit are faulty 04760000 hex CTS Check An error was found Loopback test jig failure S W494 Error during the CTS e Noise check e The communications circuits in the Serial Communications Unit are faulty 54A80000 hex Command A command error e The constant in the expected S W494 Error occurred receive message that is set in the protocol macro is different from the constant in the mes sage that was received 54A90000 hex Sequence The sequence was _ The protocol macro data is not S W494 Abort Com ended by an Abort set correctly pleted setting for the next The baud rate frame format or 3 154 processing or error processing other system setting does not agree with the remote node NJ NX series Troubleshooting Manual W503 Event code 54AA0000 hex Event name Protocol Macro Error Meaning An error occurred in the protocol macro Assumed cause e Sequence No Error An unreg istered number was specified for SeqNo communications sequence number of the ExecPMCR instruction no indi cators light Data read write area exceeded error The specified area range was exceeded when data was written to or read from the
102. specified e The master axis speci S W502 ification for Master for a motion control instruc fied for a motion con Axis tion is an unused axis trol instruction is an unused axis 54015469 hex First Position Set The parameter specified for e Instruction input S W502 ting Out of Range the FirstPosition input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 5401546A hex Last Position Set The parameter specified for Instruction input S W502 ting Out of Range the LastPosition input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 5401 546B hex Illegal First Last The parameter specified for e The value of the Last S W502 Position Size Rela the LastPosition input vari Position input parame tionship Linear able to a motion control ter is less than the Mode instruction is smaller than value of the FirstPosi the parameter specified for tion input variable for the FirstPosition input vari the instruction when able the Count Mode is set to Linear Mode 5401546C hex Master Sync Start The parameter specified for e Instruction input S W502 Position Setting the MasterSyncPosition parameter exceeded Out of Range input variable to a motion the valid range of the control instruction is out of input variable range 5401546D hex Slave Sync Start The parameter specified for e Instruction i
103. status with the instruction to get error information that is provided for each function module The following table lists the instruction that are used to get error information for each function weboId 1SN 94 woz s1013 Bumesey pue BulAyuap Z module Instruction name Instruction Function Get PLC Controller Error Status GetPLCError Gets the status and the event code of the error with the highest level of the Controller errors in the PLC Function Module Get I O Bus Error Status GetCJBError Gets the status and the event code of the error with the highest level of the Controller errors in the I O bus Get Motion Control Error Status GetMCError Gets the status and the event code of the error with the highest level of the Controller errors in the Motion Control Function Module Get EtherCAT Error Status GetECError Gets the status and the event code of the error with the highest level of the communications port errors and mas ter errors detected by the EtherCAT Master Function Mod ule Get EtherNet IP Error Status GetEIPError Gets the status and the event code of the error with the highest level of the Controller errors in the EtherNet IP Function Module Refer to the NU NX series Instructions Reference Manual Cat No W502 for details on these instruc tions NJ NX series Troubleshooting Manual W503 2 13 2 Error Troubleshooting Methods 2 14 Example of Error Detection for the EtherCAT Master Function
104. the Continuous input vari not be changed for re Continuous able when re executing a execution was motion control instruction changed This input variable cannot be changed when re exe cuting an instruction 5401545E hex Motion Control An attempt was made to e A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the MoveMode input vari not be changed for re MoveMode able when re executing a execution was motion control instruction changed This input variable cannot be changed when re exe cuting an instruction 5401545F hex Illegal Auxiliary The axis specified for the e An axis does not exist S W502 Axis Specification Auxiliary input variable to a for the variable speci motion control instruction fied for the Auxiliary does not exist input variable to the instruction 54015460 hex Illegal Axis Specifi The axis specified for the e An axis does not exist S W502 3 38 cation Axis input variable to a motion control instruction does not exist for the variable speci fied for the Axis input variable to the instruc tion NJ NX series Troubleshooting Manual W503 3 Error Tables t Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015461 hex Illegal Axes Group The axes group specified e An axes group does S W502 Specification for t
105. the Product This information by itself is not sufficient for a com plete determination of the suitability of the Product in combination with the end product machine sys tem or other application or use Buyer shall be solely responsible for determining appropriateness of the particular Product with respect to Buyer s application product or system Buyer shall take applica tion responsibility in all cases NEVER USE THE PRODUCT FOR AN APPLICATION INVOLVING SERIOUS RISK TO LIFE OR PROPERTY WITHOUT ENSURING THAT THE SYSTEM AS A WHOLE HAS BEEN DESIGNED TO ADDRESS THE RISKS AND THAT THE OMRON PRODUCT S IS PROPERLY RATED AND INSTALLED FOR THE INTENDED USE WITHIN THE OVERALL EQUIPMENT OR SYSTEM i Programmable Products Omron Companies shall not be responsible for the user s programming of a programmable Product or any consequence thereof Disclaimers i Performance Data Data presented in Omron Company websites catalogs and other materials is provided as a guide for the user in determining suitability and does not constitute a warranty It may represent the result of Omron s test conditions and the user must correlate it to actual application requirements Actual perfor mance is subject to the Omron s Warranty and Limitations of Liability fi Change in Specifications Product specifications and accessories may be changed at any time based on improvements and other reasons It is our practice to change part numbers when published
106. the Sysmac Studio You can use the troubleshooting func tions to identify errors that occur in a Controller and reset the errors Displaying Errors on the Sysmac Studio If an error occurs while the Sysmac Studio is online with the CPU Unit the Sysmac Studio notifies the user of the error in the Controller Status Pane From there you can open the Troubleshooting and Event Logs Window to read detailed error information and troubleshooting methods Click the Troubleshooting Button in the toolbar or select Troubleshooting from the Tools Menu ES New Project new Controller 0 Sysmac Studio Eile Edit View Insert Project Controller Simulation Tools Heip n Troubleshooting r gu Backup Export Global Variables Comments for Variables and Data Types New Project E Programming new_Controller Y Option The Sysmac Studio automatically collects the Controllers error information and opens the Trouble shooting Window El Trouble hooting lel Select the Display Target Level Source O Maior fault Node lt 001 gt EtherCAT Slave Terminal Partial fault EtherNet IP Minor fault EtherCAT Node 1 Unit 3 Siot 3 NX AD2208 Unit I O Disconnection Detected for Ch Minor fault EtherCAT Node 1 Unit 3 Siot 3 NX AD2208 Unit I O Disconnection Detected for Ch Minor fault EtherCAT Master Node No 2 GX ID1611 Network Configuration Verification Error The End Cover is not connected to right end
107. the computer and the Controller 2 20 Yes Can the Sysmac Studio go online with CPU Unit End NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods Direct Connection with EtherNet IP Port Sysmac Studio cannot connect to CPU Unit J Is power supplied to the Controller Turn ON the power supply to the Controller olpnig 2ewsAs y wouy uIjuO o5 JouURD nog Udy BunooysajqnonL v z Can the Sysmac Studio go online with CPU Unit End D Insert the cable connectors at the personal computer Ethernet switches and the Controller until they lock into place Verify that the link indicator is lit at the computer and Ethernet switches and the LINK ACT indicator is lit at the Controller Is the Ethernet cable connected properly Can the Sysmac Studio go online with CPU Unit Is the connection method set to a direct Ethernet connection in the Communications Setup of the Sysmac Studio Set the connection method to a direct Ethernet connection in the Communications Setup of the Sysmac Studio asney yoeg Jo Bujoouse qnolL Z v Z Can the Sysmac Studio go online with CPU Unit Set the IP address for the personal computer Use the default IP address for the Controller or connect the Sysmac Studio to the Controller with a USB cable an
108. the memory W535 900C 0000 hex Event Log The event log was The event log was cleared by S W500 W501 Cleared cleared the user W535 900F 0000 hex Automatic The automatic e The automatic transfer was S W500 W501 Ver 1 03 or Transfer transfer was com completed W535 later Completed pleted 90110000 hex Power The power supply e The power supply was turned S W500 W501 Turned ON was turned ON ON W535 3 14 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 90120000 hex Power Inter The power supply The power supply was inter S W500 W501 rupted was interrupted rupted W535 90130000 hex Operation Operation was A command to start operation S W500 W501 Started started was received W535 90140000 hex Operation Operation was e A command to stop operation S W500 W501 Stopped stopped was received W535 90150000 hex Reset Exe A reset was exe e A reset command was S W500 W501 cuted cuted received W535 90160000 hex User Pro The user program e A user with Administrator rights S W500 W501 gram Execu execution ID was changed the user program exe W535 tion ID Write set or changed in cution ID that is set in the CPU the CPU Unit Unit 90180000 hex All Controller All current errors e The user cleared all current S W500
109. the slave For a Servo Drive opera tion depends on the setting of object 605E hex Fault Reaction Option Code 3 You can set whether to clear output or maintain the data from before the error occurred Refer to the NU NX series CPU Unit Built in EtherNet IP Port User s Manual Cat No W506 for details Event Code Depends on the specifications of the connected devices S101143 e eJ UON s10113 eyeJ UON Jo SedAL Events that occur in a Controller have an event code When an event occurs the Sysmac Studio or HMI will display the event code You can use the instructions that get error status to read the error codes of current errors from the user program The event codes are 8 digit hexadecimal values The first digit of a Controller event represents its category These categories are listed in the table below NJ NX series Troubleshooting Manual W503 1 13 1 Overview of Errors 1 14 First digit of the code hex Classification Meaning 0 Hardware errors An error caused by a hardware problem such as an inter nal part malfunction contact failure temperature error undervoltage overvoltage or overcurrent 1 Data errors An error caused by incorrectly saved data or data cor ruption in the Controller 2 Hardware setting errors An error caused by incorrect handling of hardware set tings e g hardware switches or restrictions e g Unit assignment locations 3 Con
110. tion for a CJ series Configuration later Failed Unit ended in an e An error occurred for a Special error Unit e A restart is in progress for the Special Unit e A Unit model or Special Unit unit number in the Unit Configu ration in the CPU Unit is differ ent from the Unit model or the Special Unit unit number of the Unit that is mounted in the Con troller e The CPU Unit or CJ series Unit has failed 102E0000 hex CJ series The restore opera e An error occurred in the Unit S W500 Ver 1 03 or Unit Restore tion for a CJ series Configuration later Operation Unit ended in an e An error occurred for a Special Failed error Unit e The Unit Configuration in the backup file does not agree with the physical Unit configuration e A restart is in progress for the Special Unit e The restore conditions that are required by the Special Unit are not met e The backup files are corrupted e The CPU Unit or CJ series Unit has failed 30200000 hex Unsupported A setting in the e A setting in the Special Unit is S W500 Ver 1 02 or Unit Setting Special Unit is not not supported by the CPU Unit later supported 80010000 hex Illegal Packet An illegal packet e Noise S W500 Discarded was received during message communi cations The illegal packet was dis carded NJ NX series Troubleshooting Manual W503 3 7 no Aq siouiz giNpoyy UONOUNY O1d Ou Ul SIO Z L 3 Error Tables Level Event code Event
111. to which the axis is S W507 Disabled the axis is assigned assigned is disabled is disabled 34640000 hex Network The network config e The EtherCAT network configu S W507 Configura uration information ration information is not regis tion Informa is not registered for tered for the slave to which the tion Missing the slave to which axis is assigned for Axis Slave the axis is assigned 3 52 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause neue Reference Maj Prt Min Obs Info 44200000 hex Motion Con A fatal error e Hardware has failed S W507 trol Initializa occurred in the sys tion Error tem and prevented initialization of the Motion Control Function Module 74200000 hex Motion Con Processing forthe The processing load in the pri S W507 trol Period primary periodic mary periodic task is too heavy Exceeded task was not fin ished within two control periods 14630000 hex Cam Table Saving a cam table Saving a cam table to a file S W507 Save Error to a file failed failed 54770000 hex Cam Table The phases are not Data containing cam table S W507 Data Error in ascending order phases that are not in ascend during Cam in the cam table ing order was detected during Motion cam motion e The phase and displacement of the start point in the cam table were no
112. value 08060000 hex External The external e There is insufficient power sup S 1576 1577 Encoder encoder detected a ply voltage for the external Error Warn warning encoder ing e Noise is entering on the exter nal encoder connector cable e The external encoder failed 08070000 hex External The external e There is insufficient power sup S 1576 1577 Encoder encoder had more ply voltage for the external Communica communications encoder tions Warn errors than the e Noise is entering on the exter ing specified value nal encoder connector cable 34E00000 hex Data Setting An object setting is An object setting is out of S 1576 1577 Warning out of range range 383C 0000 hex Overload The load ratio is e Overload S 1576 1577 Warning 85 or more of the e There is incorrect wiring of the protection level motor line or a broken cable 383D 0000 hex Excessive The regeneration e There is excessive regenera S 1576 1577 Regenera load ratio is 85 or tion tion Warning more of the level e This Regeneration Resistor cannot be used for continuous regenerative braking 383E 0000 hex Vibration Vibration was e The gain or inertial ratio mass S 1576 1577 Detection detected ratio setting is not suitable Warning 3 140 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause MET eB ee ee y Reference Maj Prt Min Obs Info 74800000 hex Com
113. was MC_MoveCircular2D Circular polation specified for the 2D Interpolation instruction MC_MoveCircular2 e The start point end point and D Circular 2D border point were the same Interpolation when the border point method instruction Or the was specified for the start point end MC_MoveCircular2D Circular point and border 2D Interpolation instruction point were the same when the bor der point method was specified NJ NX series Troubleshooting Manual W503 3 65 no Aq siouiz aINpo UOHOUN O4 UOD UOO 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 54490000 hex Circular Inter The position speci The difference between the dis S W508 polation Cen fied for the center tance from the start point to the ter point exceeded the center point and the distance Specification allowed range when between the end point to the Position Out the center method center point exceeded the per of Range was specified for mitted value specified for the the correction allowance ratio in the MC_MoveCircular2 axes group settings when the D Circular 2D center designation method was Interpolation specified for the instruction MC_MoveCircular2D Circular 2D Interpolation instruction 544A0000 hex Instruction An instruction that An instruction that cannot be S W508 Execution cannot be used used w
114. 0 hex NX Unit Pro A fatal error e An error occurred in the soft S W524 cessing Error occurred in an NX ware Unit 743D0000 hex Incorrect Updating the target e The communications cable that S U W524 Synchroniza position data in the connects the Communications tion Com synchronization Coupler Unit is disconnected or mand refresh failed con a connection is faulty secutively for more e Noise than the specified number of times 743E0000 hex Illegal Follow The difference A command that exceeded the S W524 ing Error between the com maximum velocity 500 kpps mand position and was output continuously so the actual position following error for the actual exceeds the range output which is restricted by expressed by 29 the maximum velocity has bits increased e A command velocity that does not correspond to the command position was specified when a velocity continuous pulse out put was used so the number of pulses that were actually output for the updated command posi tion has increased 743F 0000 hex Illegal State The EtherCAT mas e A communications command to S W524 Transition ter or EtherCAT change the current communica Coupler Unit exe tions status was received from cuted a command the communications master to change the com while the Unit is in the Opera munications status tion Enabled status when the Pulse Output Unit is in the Operation Enabled status 3 116 NJ NX series Troubleshooting Manu
115. 0 hex Safety Pro Safety process data An incorrect frame was S Z930 cess Data communications received in safety process data Communica was not estab communications There is tions Not lished with the excessive noise Established Safety CPU Unit Incorrect because an incor Frame Error rect frame was received 65200000 hex I O Power An incorrect I O e The input power or output S Z930 Supply Volt power supply volt power is not supplied correctly age Error age was detected 65210000 hex Output Power An error was e The wiring is not correct or S Z930 Interrupt Cir detected by the out there is a fault in the hardware cuit Error put power interrup tion test 65220000 hex External Test An error was e The positive power supply wire S Z930 Signal Failure detected in test is in contact with the input sig at Safety pulse evaluation of nal line Input the safety input ter e The input signal lines are minals shorted e The external device is faulty 65230000 hex Discrepancy An error was e There is a ground fault or dis S Z930 Error at detected in discrep connection in the input signal Safety Input ancy evaluation of line safety input termi e The connected device is faulty nals e The setting of the discrepancy time is not correct e Chattering occurred in the input signal from the external input device such as a safety door 65240000 hex Overload An overcurrent was There is a ground fault on the S
116. 00 W501 Ver 1 03 or Failed tion ended in an Card is insufficient W535 later error It was not possible to save the data that was specified for backup The SD Memory Card was removed during a backup oper ation Failed to back up Unit or slave The backup was canceled by the user Execution of the Save Cam Table instruction or changing the CPU Unit name is in prog ress The online connection with the Sysmac Studio was discon nected It was not possible to save the data that was specified for backup to the computer The SD Memory Card is dam aged 3 12 NJ NX series Troubleshooting Manual W503 Event code Event name 102B0000 hex Ver 1 03 or later Restore Operation Failed to Start Meaning An error was detected in pre exe cution checks for a restore operation Assumed cause An SD Memory Card is not inserted The SD Memory Card type is not correct The format of the SD Memory Card is not correct There are no backup files on the SD Memory Card Either the backup files on the SD Memory Card are corrupted or required data is not in the backup files on the SD Memory Card The unit version of the CPU Unit to which to restore the files is older than the unit version of the backup files on the SD Memory Card The model of the CPU Unit to which to restore the files is not the same as the model of the CPU Unit of the backup files on the SD Memory Card Reco
117. 0000 hex Error in Changing the Con When the S W507 Changing trol Mode was not MC_SyncMoveVelocity instruc Servo Drive completed within tion was stopped the actual Control Mode the specified time current velocity was not reduced to 10 or less of the maximum velocity within 10 seconds for three consecutive periods after a command veloc ity of O was output e For an OMRON G5 series Servo Drive the actual current velocity was not reduced to 10 or less of the maximum velocity within 10 seconds for three consecutive periods when the MC_TorqueControl instruc tion was stopped e Changing the Control Mode of the Servo Drive between CSP CSV and CST was not com pleted within one second after the command was executed NJ NX series Troubleshooting Manual W503 3 57 no Aq s1013 Npow UOHOUN 04 UOD UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 743A0000 hex Master Axis The synchronized e EtherCAT process data com S W507 Position control instruction munications are not established Read Error was not executed for the master axis of the syn because an error chronized control instruction or occurred in the the I O data of the NX Unit can position of the mas not be used for control ter axis of the syn e The slave of the master axis for chronized control the synchronized control i
118. 0000 hex GEM Setting The setting data of The setting data of the GEM S W528 Data Changed the GEM Service Service from the SECS GEM was changed Configurator was changed 95450000 hex Valid SD An SD Memory e An SD Memory Card that can S W528 Memory Card Card that can be be written is inserted written is inserted i GEM Instructions The lower four digits of the following event codes indicate the instruction error codes For descriptions of an error code refer to the description of the corresponding event code For example if the error code of the instruction is 16 0400 refer to the description of the event with event code 54010400 hex The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W502 NJ NX series Instructions Reference Manual W528 NJ series SECS GEM CPU Units User s Manual Event cod Event Meani A d cewe noter vent code vent name eaning ssumed cause Maj Pri Min Obs Info ence 5401 0400 hex Input Value Out An input parameter for e An input parameter for an S W502 of Range an instruction instruction exceeded the exceeded the valid valid range for an input range for an input vari variable Or division by able Or division by an an integer of 0 occurred integer of 0 occurred in in division or remainder division or remainder calculations calculations NJ NX series Troubleshooting Manual W503 3 99
119. 0000 hex Illegal Master Axis Specification Motion Control Instructions W508 54630000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled SlaveOffset 54640000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled SlaveScaling 54650000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled StartPosition 54660000 hex Instruction Execution Error with Motion Control Instructions W508 Undefined Home 5467 0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Position Type 54680000 hex Unused Axis Specification for Master Motion Control Instructions W508 Axis NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 54690000 hex First Position Setting Out of Range Motion Control Instructions W508 546A 0000 hex Last Position Setting Out of Range Motion Control Instructions W508 546B 0000 hex Illegal First Last Position Size Rela Motion Control Instructions W508 tionship Linear Mode 546C 0000 hex Master Sync Start Position Setting Motion Control Instructions W508 Out of Range 546D 0000 hex Slave Sync Start Position Setting Out Motion Control Instructions W508 of Range 546E 0000 hex Duplicate Latch ID for Trigger Input Motio
120. 05 Configura the network config troller was interrupted or com tion Informa uration information munications with the Sysmac tion Error Studio were disconnected while downloading the network con figuration information 34410000 hex EtherCAT Process data com The transmission delay time in S W505 Ver 1 10 or Communica munications could the actually connected configu later tions Cycle not be performed ration is longer than the trans Exceeded with the specified mission delay time calculated communications for the user set cable length cycle e The set task period or commu nications cycle is too short 50010000 hex Controller The amount of data e The amount of data for the S W505 Ver 1 02 or Insufficient for the EtherCAT EtherCAT slave configuration later Memory slave configuration network published information Warning network published or other data exceeds the value information or that is specified for the CPU other data exceeds Unit the value that is specified for the CPU Unit You may not be able to per form online editing or other operations 84210000 hex Network The EtherCAT net e Slave output ports are con S W505 Configura work configuration nected to each other tion Error is incorrect e The master and slave are con nected with the slave output port e The number of connected slaves exceeded the maximum number of slaves for the Ether CAT master 3 88 NJ NX series Troubleshooting
121. 08 Position Type specified for the exceeded the valid range of the Selection Out Reference Type input variable of Range Master input vari able to a motion control instruction is out of range NJ NX series Troubleshooting Manual W503 3 75 no Aq siouy aINpo UOHOUN O4JUOD UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 549B0000 hex Auxiliary Axis The parameter e Instruction input parameter S W508 Position Type specified for the exceeded the valid range of the Selection Out Reference TypeAux input variable of Range iliary input variable to a motion control instruction is out of range 549C 0000 hex Target Posi Operation is not e High speed homing was exe S W508 tion Ring possible because cuted when 0 was not included Counter Out the target position in the ring counter of Range is out of range for the ring counter of the executed instruction 549D 0000 hex Axes Group The parameter e Instruction input parameter S W508 Ver 1 01 or Composition specified for the exceeded the valid range of the later Axis Setting Axes input variable input variable Out of Range toa motion control e The composition axes in the instruction is out of axes group are not assigned to range the same task 549E0000 hex Axis Use Set The parameter e Instruction input parameter S W508 Ver 1 04 or ting Out o
122. 08 Slave specified for the the Master and Slave input vari Defined as Master and Slave ables to the instruction Same Axis input variables to a motion control instruction 54370000 hex Master and The same axis is e The parameter is the same for S W508 Auxiliary specified for the the Master and Auxiliary input Defined as Master and Auxil variables to the instruction Same Axis iary input variables to a motion control instruction 54380000 hex Master Slave The axis numbers The parameters for the Master S W508 Axis Num specified for the and Slave input variables to the bers Not in Master and Slave instruction were not in ascend Ascending input variables to a ing order when Order motion control _mcLatestCommand was spec instruction are not ified for the Reference Type in ascending order input variable to the instruction 54390000 hex Incorrect The parameter e Something other than a cam S W508 Cam Table specified for the data variable was specified for Specification CamTable input the CamTable input variable to variable to a motion the instruction control instruction is out of range 543A 0000 hex Synchroniza A synchronized e The MC_CamOut End Cam S W508 tion Stopped control motion con Operation instruction was exe trol instruction was cuted even though the executed but con MC_CamIn Start Cam Opera ditions required for tion instruction is not being execution were not executed met e The MC_GearOut End Gear Opera
123. 1 hex Settings Update Failed Instructions W502 54012402 hex Too Many Simultaneous Instruction Instructions W502 Executions 54012403 hex FTP Client Execution Limit Exceeded Instructions W502 54012404 hex File Number Limit Exceeded Instructions W502 5401 2405 hex Directory Does Not Exist FTP Instructions W502 54012406 hex FTP Server Connection Error Instructions W502 54012407 hex Destination FTP Server Execution Instructions W502 Failure 54012408 hex SD Memory Card Access Failed for Instructions W502 FTP 54012409 hex Specified File Does Not Exist Instructions W502 5401 240A hex Specified File is Write Protected Instructions W502 5401 240B hex Failed To Delete Specified File Instructions W502 5401 240C hex Specified File Access Failed Instructions W502 5401 240D hex IP Address Setting Invalid Instructions W502 5401 2C00 hex NX Message Error Instructions W502 5401 2C01 hex NX Message Resource Overflow Instructions W502 5401 2C02 hex NX Message Timeout Instructions W502 5401 2C03 hex Incorrect NX Message Length Instructions W502 5401 2C05 hex NX Message EtherCAT Network Error Instructions W502 5401 2C06 hex External Restart Already Executed for Instructions W502 Specified NX Units 5401 2C07 hex Unapplicable Unit Specified for Instructions W502 Instruction 5401 2C08 hex Invalid Total Power ON Time Record Instructions W502 54013000 hex DB Connection Service Not Started DB Connection Instructions W527 NJ NX series Troubleshooting Manual W503 3 1
124. 10410000 hex Control An error occurred in There is an error in the area of S W540 Parameter the control parame the non volatile memory in the Error in Mas ters that are saved in Communications Coupler Unit ter the master in which the Unit operation set tings for the NX Unit are saved e The power supply to the NX Unit was turned OFF or Sys mac Studio communications were disconnected while writing the Unit operation settings was in progress 40200000 hex NX Unit Pro A fatal error occurred An error occurred in the soft S W540 cessing Error in an NX Unit ware 80200000 hex NX Unit I O An I O communica An NX Unit is not mounted S W540 Communica tions error occurred properly tions Error between the Com e The power cable for the Unit munications Cou power supply is disconnected pler Unit and the NX Op the wiring from the Unit Unit power supply to the NX Units is incorrect e The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply is insuffi cient e There is a hardware error in the NX Unit 80240000 hex NX Unit An error occurred in There is a hardware error in the S W540 Clock Not the clock informa NX Unit Synchro tion between the e There is a hardware error in the nized Error EtherCAT Coupler EtherCAT Coupler Unit Unit and the NX Unit 85400000 hex Data Dis The internal buffer is
125. 113 3 115 3 118 3 120 3 123 3 127 3 128 3 141 3 142 3 144 3 148 3 150 3 151 3 153 3 154 3 159 B Block I O rei ntaa a a aes 3 127 built in EtherCAT master cccccccccccssseeeeeessseeeeeeees 3 87 built in EtherNet IP port eeeeeeeeeeeeeeeeeteneeteeeeeeeens 3 83 C CJ1W AD041 V1 AD081 V1 ooo ecececceceeseeeeeeeesaeeeee 3 148 CIT W AD042 a a ae a ea e aa 3 148 CJIW ADO4U sinisiin a a Sites 3 150 CJIW CTO2 T sdsees ceed ex evhaguzttoteues teases kd ea reseeeeees 3 153 CJT W DA021 DA041 oun eccececcecssseeeeeeesseeeeeeesseeeeeees 3 148 CIT W DAO42V ou eecccccccccessseeeecsssseeeeeeeesseeeeeeesssseeeees 3 148 CJ1W DAO8V DA0S8C ececccccccsssseeeeessseeeeeessssaneees 3 148 CUIWzDRM 21 setestcvst hissed testa Gia testa iks 3 159 CUT W MAD4 2 inina ae yea rera 3 148 CJIW PDCG I5 cee ee Rees 3 150 CIT W PH41U ooo ccccccccseceececssseeeeeeesseeeeeeeessseeeees 3 150 COTW SC i ctoa einean a anatata vaate 3 154 CJIW SC U32 v r e eee 3 154 CJIW SCU4 2 rrr oriee piore aip ei pis reaa aa a Ear 3 154 CITI W T C008 iiia ae ea aa aaaea 3 151 CUTWeT CO04 2 22 trcccueck cavensiedte destin e d 3 151 CUUWET C108 2 escss es rediccides hans ara sien ev acts 3 151 CJT W296 104 6 30 eee See ee ee 3 151 CIT W V680C11 ou eeeeccccccesseeceesssseeeeeeesseeeeeeeessnaeeees 3 151 CIT W V680C12 e 3 151 CuJ series Analog I O Units a se 3 148 CJ series DeviceNet Units c cceeeceeereeeesteeees 3 159 C
126. 120 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 74A00000 hex SF_Antivalen An error was Refer to information on the diag S Z930 t Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A10000 hex SF_EDM An error was Refer to information on the diag S Z930 Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A20000 hex SF_Emergen An error was Refer to information on the diag S Z930 cyStop Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A30000 hex SF_EnableS An error was Refer to information on the diag S Z930 witch Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A40000 hex SF_Equivale An error was Refer to information on the diag S Z930 nt Error dete
127. 1577 38420000 hex Command Generation Error Servo G5 and G5 Linear 1576 1577 38430000 hex Error Counter Overflow 1 Servo G5 and G5 Linear 1576 1577 38440000 hex Error Counter Overflow 2 Servo G5 and G5 Linear 1576 1577 3845 0000 hex Interface Input Duplicate Allocation Servo G5 and G5 Linear 1576 1577 Error 1 3846 0000 hex Interface Input Duplicate Allocation Servo G5 and G5 Linear 1576 1577 Error 2 3847 0000 hex Interface Input Function Number Servo G5 and G5 Linear 1576 1577 Error 1 38480000 hex Interface Input Function Number Servo G5 and G5 Linear 1576 1577 Error 2 38490000 hex Interface Output Function Number Servo G5 and G5 Linear 1576 1577 Error 1 384A 0000 hex Interface Output Function Number Servo G5 and G5 Linear 1576 1577 Error 2 384B 0000 hex External Latch Input Allocation Error Servo G5 and G5 Linear 1576 1577 384C 0000 hex Overrun Limit Error Servo G5 and G5 Linear 1576 1577 384D 0000 hex Absolute Encoder System Down Servo G5 1576 Error 384E 0000 hex Absolute Encoder Counter Overflow Servo G5 1576 Error 384F 0000 hex Object Setting Error 1 Servo G5 and G5 Linear 1576 38500000 hex Object Setting Error 2 Servo G5 and G5 Linear 1576 3851 0000 hex External Encoder Connection Error Servo G5 and G5 Linear 1576 38520000 hex Function Setting Error Servo G5 and G5 Linear 1576 38530000 hex Magnetic Pole Position Estimation Servo G5 1577 Error 1 38540000 hex Magnetic Pole Position Estimation Servo G5 1577 Error 2
128. 2 cient Target Velocity 5401 5448 hex Same Start Point and End Point for Instructions W502 Circular Interpolation 5401 5449 hex Circular Interpolation Center Specifi Instructions W502 cation Position Out of Range 5401 544A hex Instruction Execution Error Caused Instructions W502 by Count Mode Setting 5401 544C hex Parameter Selection Out of Range Instructions W502 5401 544D hex Stop Method Selection Out of Range Instructions W502 5401 544E hex Latch ID Selection Out of Range for Instructions W502 Trigger Input Condition 5401 544F hex Setting Out of Range for Writing MC Instructions W502 Setting 54015450 hex Trigger Input Condition Mode Selec Instructions W502 tion Out of Range 54015451 hex Drive Trigger Signal Selection Out of Instructions W502 Range for Trigger Input Condition 5401 5453 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Axis Specification 5401 5454 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Buffer Mode Selection 54015455 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Direction Selection 5401 5456 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Execution Mode NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 5401
129. 2 was speci fied as the BCD for mat e The most signifi cant digit was B C D or E when _BCD3 was specified as the BCD format NJ NX series Troubleshooting Manual W503 3 Error Tables t Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54010405 hex Illegal Bit Position The bit position specified e The bit position speci S W502 Specified for an instruction was ille fied for an instruction gal exceeds the data range 54010406 hex Illegal Data Posi A memory address or data A memory address S W502 tion Specified size that was specified for that was specified for the instruction is not suit an instruction was out able side the valid range The data size that was specified for an instruction exceeded the valid range For example the data type of a variable and the data size may not agree 54010407 hex Data Range The results of instruction e The results of instruc S W502 Exceeded processing exceeded the tion processing such data area range of the out as the number of array put parameter elements exceeded the data area range of the output parameter 54010409 hex No Errors to Clear An instruction to clear a e An instruction to clear S W502 Controller error was exe a Controller error was cuted when there was no executed when there error in the Controller was no error in the Controller 5401040B
130. 20000 Partial fault EtherNet IP Communications port BOOTP Server Connection Error 0x84020000 fos YObus Master End Gover Missing 0x24030000 2 8 NJ NX series Troubleshooting Manual W503 Displaying Event Logs with the Sysmac Studio 2 Error Troubleshooting Methods With Sysmac Studio you can check a log of the Controller events that previously occurred on the Controller Event Log Tab Page You can select the event logs and levels to display in the Display Settings Area Information on the events that you specify are displayed in the detailed information area Fs Troubleshooting Select the Display Target Node lt 001 gt EtherCAT Slave Terminal Displayed Information Time 2013 03 07 19 10 19 2013 03 07 19 09 54 2013 03 07 19 09 54 2013 03 07 19 09 54 2013 03 07 19 09 54 2013 03 07 19 09 53 2013 03 07 19 09 34 2013 03 07 19 09 26 2013 03 07 19 05 59 2013 03 07 19 05 11 2013 03 07 19 05 11 2013 03 07 19 05 11 2013 03 07 19 05 11 2013 03 07 19 01 42 2013 03 07 19 01 42 2013 03 07 19 01 42 Minor fault 2013 03 07 19 01 42 Minor fault EtherCAT Source Details Master Node 1 Unit 3 Slot 3 NX AD2208 Node 1 Unit 3 Siot 3 NX AD2208 Node 1 Unit 3 Slot 3 NX AD2208 Node 1 Unit 3 Siot 3 NX AD2208 Node No 2 GX ID1611 Communications port Communications port Communications port Node 1 Unit 3 Slot 3 NX AD2208 Node 1 Unit 3 Siot 3 NX AD2208 Node 1 Unit 3 Slot 3 NX AD2208 Node 1 Unit 3 Siot 3 NX
131. 20000 hex Overload When the feedback Operation was continued for a S 1576 1577 value for long time while overloaded torque force com There is incorrect wiring of the mand exceeds the motor line or a broken cable overload level spec ified in the Overload Detection Level Setting 3512 hex overload protection is performed according to the overload character istics 34E30000 hex Regenera The regenerative e The load inertia load mass is S 1576 1577 tion Overload energy exceeds the too large Or the Servomotor processing capac rotation speed motor speed is ity of the Regenera too high to absorb the regener tion Resistor ative energy within the speci fied deceleration time e This Regeneration Resistor cannot be used for continuous regenerative braking The operating limit of the external resistor is limited to a 10 duty 34E40000 hex Error Counter Position error e Motor operation does not fol S 1576 1577 Overflow pulses exceeded low the command the setting of the The value of the Following error Following error win window 6065 hex is small dow 6065 hex e The encoder external encoder wiring is incorrect 34E50000 hex Excessive The difference e Motor operation does not fol S 1576 1577 Velocity Error between the inter low the command nal position com e The setting of the Excessive mand velocity and Velocity Error Setting 3602 the actual velocity hex is too small i e the velocity err
132. 2C 0000 hex Number of Array Elements in Output Motion Control Instructions W508 Signal Structure Variable Out of Range 572D0000 hex Number of Array Elements in Track Motion Control Instructions W508 Option Structure Variable Out of Range 572E0000 hex Numbers of Elements in Output Sig Motion Control Instructions W508 nals and Track Option Arrays Not Matched 572F 0000 hex Motion Control Instruction Multi exe Motion Control Instructions W508 cution Disabled Master Axis 57300000 hex Motion Control Instruction Multi exe Motion Control Instructions W508 cution Disabled Position Type Selec tion 57310000 hex Same Track Number Setting in Switch Motion Control Instructions W508 Structure Out of Range 573A0000 hex Cannot Write Axis Parameters Motion Control Instructions W508 NJ NX series Troubleshooting Manual W503 3 193 S98POD 1USAZ JO 1 p10 U SJUBAZ Z E jqeL 10113 Z Z 3 Error Tables 3 194 Event code Event name Functional classification Reference 573B0000 hex Axis Parameter Setting Out of Range Motion Control Instructions W508 573C 0000 hex Cam Property Setting Out of Range Motion Control Instructions W508 573D 0000 hex Cam Node Setting Out of Range Motion Control Instructions W508 573E0000 hex Incorrect Cam Node Type Specifica Motion Control Instructions W508 tion 573F 0000 hex Insuffici
133. 314 NJ NX series Troubleshooting Manual W503 Manual name FQ M series Specialized Vision Sensor for Positioning User s Manual 3 143 no Aq s1013 SOAR S LWOJOUIA U SIOM 6 1 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 78080000 hex TRIG Input A TRIG signal was A TRIG signal was input when S Z314 Error input when the the BUSY signal for Sensor BUSY signal for measurement was ON Sensor measure e Chattering occurred for a con ment was ON tact input 780A0000 hex Scene Data The scene datato The power supply was inter S Z314 Error switch to is cor rupted when the scene data to rupted switch to was saved 780B0000 hex Model Error A model was re A model was re registered with S Z314 registered with an an image with low contrast image with low con trast 780C 0000 hex Logging Error Some data was not Too much data to log in files S Z314 saved when logging occurred in a short period of data to files on an time and writing to the SD card SD card could not keep up 780D0000 hex Output Time A timeout occurred The data output handshaking S Z314 out in data output hand controls in the program i e the shaking control for ON OFF timing of the DSA sig measurement nal are not correct results The output control timeout time is too short in comparison with the program processing time
134. 34BE 0000 hex Structure Error CJ series DeviceNet Units W497 34BF 0000 hex Master I O Refresh Error CJ series DeviceNet Units W497 34C00000 hex Master User set Allocations User Set CU series DeviceNet Units W497 ting Failed 34C1 0000 hex Communications Cycle Time Setting CJ series DeviceNet Units W497 Failed 34C20000 hex Slave I O Refresh Error CJ series DeviceNet Units W497 34030000 hex Slave User Allocation Area Setting CJ series DeviceNet Units W497 Failed 34E00000 hex Data Setting Warning Servo G5 and G5 Linear 1576 1577 34E1 0000 hex Servo Drive Overheat Servo G5 and G5 Linear 1576 1577 34E2 0000 hex Overload Servo G5 and G5 Linear 1576 1577 34E30000 hex Regeneration Overload Servo G5 and G5 Linear 1576 1577 34E40000 hex Error Counter Overflow Servo G5 and G5 Linear 1576 1577 34E5 0000 hex Excessive Velocity Error Servo G5 and G5 Linear 1576 1577 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 34E60000 hex Overspeed Servo G5 and G5 Linear 1576 1577 34F00000 hex PDO Setting Error MX2 RxX series Inverters with Ether 1574 CAT Communications Units 34F8 0000 hex Dummy Sensors Setting Error E3xX series Fiber Sensors with Ether E413 E429 CAT Communications Unit for Digital Sensors and EtherCAT Digital Sen sor Communications Units 35000000 hex Unit
135. 400000 hex A slave was discon nected for a discon nection command NJ NX series Troubleshooting Manual W503 An operation to disconnect the slave was executed from the Sysmac Studio The EC_DisconnectSlave instruction was executed W505 3 91 no Aq s10113 aiNpoW UONDUNH Jase 1Y 0104 OU Ul S101 G L E 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 94410000 hex Slave Con A slave was recon e An operation to reconnect the S W505 nected nected for a recon slave was executed from the nection command Sysmac Studio e The EC_ConnectSlave instruc tion was executed 94430000 hex Errors Reset A command was e An error reset operation was S W505 received to reset performed from the Sysmac errors Studio e The ResetECError instruction was executed 94440000 hex Slave Dis The EtherCAT e The EC_ChangeEnableSetting S W505 Ver 1 04 or abled Slave was disabled instruction was executed later 94450000 hex Slave The EtherCAT e The EC_ChangeEnableSetting S W505 Ver 1 04 or Enabled Slave was enabled instruction was executed later 3 1 6 Errors in the DB Connection Service Function The section provides tables of the errors events that can occur in the DB connection service or DB connection instructions You can use the DB connection service and DB connection in
136. 400000 hex Event Log The event log was e The event log was cleared by S W540 Cleared cleared the user NJ NX series Troubleshooting Manual W503 3 119 no Aq siouy SJEUILUJA OALI S Ul SIOUA 8 4 3 Error Tables fi NX series Safety Control Units The section provides tables of the errors events that can occur in the following Units NX SLOOO0 NX SIOO NX SOO The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Z930 Safety CPU Units Manual name NX series Safety Control Unit User s Manual Event code Event name Meaning Assumed cause zeke Reference Maj Prt Min Obs Info 05200000 hex System Error A hardware error e Hardware has failed S Z930 was detected dur e A memory error occurred due ing self diagnosis of to a transient cause such as a the hardware software error or excessive noise 10500000 hex NX Bus Com There is an error in A hardware failure occurred in S Z930 munications the NX bus commu the non volatile memory Settings nications settings e Power was turned OFF while Read Error that are saved in saving data to the non volatile non volatile mem memory ory 10510000 hex Safety Appli There is an errorin A hardware failure occurred in S Z930 cation Data the safety applica the non v
137. 401547B hex Cam Master Axis The parameter specified for Instruction input S W502 Following First the MasterStartDistance parameter exceeded Position Setting input variable to a motion the valid range of the Out of Range control instruction is out of input variable range 5401547C hex Circular Interpola It was not possible to cre e For the S W502 tion Radius Set ate a circular path for the MC_MoveCircular2D ting Error specified radius when the Circular 2D Interpola radius method was speci tion instruction it was fied for the not possible to create MC_MoveCircular2D Cir a circular path for the cular 2D Interpolation specified radius when instruction the radius method was specified for circular interpolation 5401547D hex Circular Interpola For the e For the S W502 tion Radius Over MC_MoveCircular2D Cir MC_MoveCircular2D flow cular 2D Interpolation Circular 2D Interpola instruction the radius of the tion instruction the circle exceeded the maxi radius of the circle mum value for the border exceeded 40 bit data point or center specification when converted to method pulses for the border point or center specifi cation method 5401547E hex Circular Interpola The parameter specified for e Instruction input S W502 tion Setting Out of the CircAxes input variable parameter exceeded Range to a motion control instruc the valid range of the tion is out of range input variable e The axes that were specifie
138. 4530000 hex Command Position Underflow General Motion Control W507 64540000 hex Actual Position Overflow General Motion Control W507 64550000 hex Actual Position Underflow General Motion Control W507 64560000 hex Illegal Following Error General Motion Control W507 64570000 hex Servo OFF Error General Motion Control W507 64580000 hex Absolute Encoder Current Position General Motion Control W507 Calculation Failed 64590000 hex Home Undefined during Coordinated General Motion Control W507 Motion 64780000 hex Input Disconnection Detected CJ series Analog I O Units W490 64790000 hex Output Set Value Error CJ series Analog I O Units W490 647A 0000 hex Input Error CJ series Process I O Units W498 647D 0000 hex Zero Span Adjustment Period End CJ series Process I O Units W498 647E0000 hex Zero Span Adjustment Period Notice CJ series Process I O Units W498 64840000 hex Sensor Error CJ series Temperature Control Units W491 64850000 hex CT Overflow CJ series Temperature Control Units W491 64860000 hex Heater Burnout Alarm CJ series Temperature Control Units W491 648C 0000 hex Unit Status Command Error End CJ series ID Sensor Units Z317 648D 0000 hex Results Information Verification Error CJ series ID Sensor Units Z317 648E 0000 hex Results Information ID Tag Commu CJ series ID Sensor Units Z317 nications Error 648F 0000 hex Results Information ID Tag Missing CJ series ID Sensor Units Z317 Error 64900000 hex Results Information ID System Error
139. 498 hex Auxiliary Axis Gear The parameter specified for e Instruction input S W502 Ratio Numerator the RatioNumeratorAuxil parameter exceeded Out of Range iary input variable to a the valid range of the motion control instruction is input variable out of range 54015499 hex Auxiliary Axis Gear The parameter specified for e Instruction input S W502 Ratio Denomina the RatioDenominatorAuxil parameter exceeded tor Out of Range iary input variable to a the valid range of the motion control instruction is input variable out of range 5401549A hex Master Axis Posi The parameter specified for e Instruction input S W502 tion Type Selec the Reference TypeMaster parameter exceeded tion Out of Range input variable to a motion the valid range of the control instruction is out of input variable range 5401549B hex Auxiliary Axis Posi The parameter specified for e Instruction input S W502 3 44 tion Type Selec tion Out of Range the ReferenceTypeAuxil iary input variable to a motion control instruction is out of range parameter exceeded the valid range of the input variable NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 5401549C hex Target Position Operation is not possible e High speed homing S W502 Ring Counter Out because the targe
140. 5 Error registered for a tar exist get node in the tag e Variable names do not match gata nk paramen e The connection size is incor ters is different from rect the actual node i E l information e Insufficient connection resources 34A90000 hex Tag Data Link There were two or The power supply to the target S W495 Error more errors in a node is OFF connection as an e Communications with the target originator The fol node stop lowing are e The Ethernet cable for Ether excluded Net IP is disconnected e Connections as a e The Ethernet cable for Ether target Net IP is disconnected e Connection time e Noise outs due to a Link OFF Error with the Ethernet switch 3 164 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 34AA0000 hex Tag Refresh An unsupported e An unsupported data area or S W495 Error data area or address range was specified for address range is the tag data links specified for the tag data links 34AB0000 hex Basic Ether There is an illegal The power was interrupted dur S W495 net Setting TCP IP setting ing a download Error e A communications error occurred during a download 34AC 0000 hex IP Address The IP address The power was interrupted dur S W495 Table Error table information is ing a download inc
141. 502 3 22 trying to access an Ether CAT slave when an instruc tion was executed the target slave timed out NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 5401 1803 hex Reception Buffer The receive data from an e The receive data from S W502 Overflow EtherCAT slave overflowed the slave overflowed the receive buffer when an the receive buffer instruction was executed 54011804 hex SDO Abort Error An SDO abort error was Depends on the speci S W502 received from an EtherCAT fications of the slave slave when an instruction was executed 54011805 hex Saving Packet An instruction for packet e An instruction for S W502 Monitor File monitoring was executed packet monitoring was while saving an EtherCAT executed while saving packet monitor file an EtherCAT packet monitor file 54011806 hex Packet Monitoring A Stop EtherCAT Packet e A Stop EtherCAT S W502 Function Not Monitor instruction was Packet Monitor Started executed when EtherCAT instruction was exe packet monitoring was cuted when EtherCAT stopped packet monitoring was stopped 54011807 hex Packet Monitoring A Start EtherCAT Packet e The Start EtherCAT S W502 Function in Opera Monitor instruction was Packet Monitor tion executed when EtherCAT instruction was exe packet monitorin
142. 535 Error the PLC Function Module 10230000 hex Event Log Saving the event e A low battery voltage prevented S W500 W501 Save Error log failed retention of memory during a W535 power interruption 10260000 hex Trace Setting The power supply e The power supply was inter S W500 W501 Transfer Fail was interrupted rupted while transferring the W535 ure while transferring trace settings the trace settings NJ NX series Troubleshooting Manual W503 3 11 no Aq s1013 JNpON UogoUN4 O1d OU Ul S1013 Z L 3 Error Tables Level Event code Event name Meaning Assumed cause r Reference Maj Prt Min Obs Info 10290000 hex Backup An error was e An SD Memory Card is not S W500 W501 Ver 1 03 or Failed to detected in pre exe inserted W535 later Start cution checks fora e The SD Memory Card type is backup operation not correct The format of the SD Memory Card is not correct The SD Memory Card is write protected The Prohibiting backing up data to the SD Memory Card param eter is set to prohibit backing up data to an SD Memory Card Another backup operation is in progress Synchronization online edit ing or the Clear All Memory operation is in progress The backup was canceled by the user The online connection with the Sysmac Studio was discon nected The SD Memory Card is dam aged 102A0000 hex Backup The backup opera The capacity of the SD Memory S W5
143. 5457 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Axes Group Specifica tion 5401 5458 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Jerk Setting 54015459 hex Motion Control Instruction Re execu Instructions W502 tion Disabled Master Axis 5401 545A hex Motion Control Instruction Re execu Instructions W502 tion Disabled MasterOffset 5401 545B hex Motion Control Instruction Re execu Instructions W502 tion Disabled MasterScaling 5401545C hex Motion Control Instruction Re execu Instructions W502 tion Disabled MasterStartDistance 5401 545D hex Motion Control Instruction Re execu Instructions W502 tion Disabled Continuous 5401 545E hex Motion Control Instruction Re execu Instructions W502 tion Disabled MoveMode 5401 545F hex Illegal Auxiliary Axis Specification Instructions W502 5401 5460 hex Illegal Axis Specification Instructions W502 54015461 hex Illegal Axes Group Specification Instructions W502 5401 5462 hex Illegal Master Axis Specification Instructions W502 5401 5463 hex Motion Control Instruction Re execu Instructions W502 tion Disabled SlaveOffset 5401 5464 hex Motion Control Instruction Re execu Instructions W502 tion Disabled SlaveScaling 5401 5465 hex Motion Control Instruction Re execu Instructions W502 tion Disabled StartPosition 5401 5466 hex Instruction Execution Error with Instructions W502 Undefined Home 5401 5467
144. 7 Stop Input input turned ON was detected The immediate stop input signal is not connected correctly or the logic setting for the immedi ate stop input is wrong NJ NX series Troubleshooting Manual W503 3 53 no Aq s10113 aINPO W UOHOUN 04 UOD UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 644A0000 hex Positive Limit The positive limit e A positive limit input signal was S W507 Input input turned ON detected Detected e The positive limit input signal is not connected correctly or the logic setting for the positive limit input is wrong 644B0000 hex Negative The negative limit e A negative limit input signal was S W507 Limit Input input turned ON detected Detected e The negative limit input signal is not connected correctly or the logic setting for the negative limit input is wrong 64560000 hex Illegal Follow The difference e The command current position S W507 ing Error between the com was restricted so that the axis mand position and velocity of the slave axis would the actual current not exceed the axis maximum position exceeds velocity for the specified travel the range of 30 bit distance data when con Performance of slave axis posi verted to pulses tioning operation is poor and the actual motion is slower than the command 64570000 hex Servo OFF The Servo was e The Servo was turned OFF
145. 74AD 0000 hex SF_SafetyRequest Error NX series Safety Control Unit Z930 74AE 0000 hex SF_TestableSafetySensor Error NX series Safety Control Unit Z930 74AF 0000 hex SF_TwoHandControlTypell Error NxX series Safety Control Unit Z930 74B00000 hex SF_TwoHandControlTypelll Error NX series Safety Control Unit Z930 7801 0000 hex Operation Command Competition Servo G5 and G5 Linear 1576 1577 78020000 hex Absolute Encoder Status Error Servo G5 1576 78080000 hex TRIG Input Error EtherCAT FQ M series Specialized Z314 Vision Sensors for Positioning 780A 0000 hex Scene Data Error EtherCAT FQ M series Specialized Z314 Vision Sensors for Positioning 780B0000 hex Model Error EtherCAT FQ M series Specialized Z314 Vision Sensors for Positioning 780C 0000 hex Logging Error EtherCAT FQ M series Specialized Z314 Vision Sensors for Positioning 780D 0000 hex Output Timeout EtherCAT FQ M series Specialized Z314 Vision Sensors for Positioning 780E 0000 hex Output Size Error EtherCAT FQ M series Specialized Z314 Vision Sensors for Positioning 78190000 hex Image Logging Disk Write Error FH FZ5 Series Vision System Z342 781A0000 hex Setting Data Transfer Error FH FZ5 Series Vision System Z342 781B0000 hex Output Buffer Error EtherCAT FH FZ5 Series Vision System Z342 80010000 hex Illegal Packet Discarded Errors Related to Unit Configuration W500 80100000 hex Packet Discarded Errors Related to FINS Communica W501 tions 80110000 hex Packet Discarded Errors Related t
146. 780E0000 hex Output Size The data output e The EtherCAT data output size S Z314 Error size setting and the setting in the Sensor and the PDO mapping set PDO mapping setting in the ting do not agree EtherCAT master do not agree E3X series Fiber Sensors with EtherCAT Communications Unit for Digital Sensors The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name E413 EtherCAT Digital type Sensor Communication Unit Operation Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04C40000 hex Sensor Com An error occurredin The Sensor is disconnected S E413 munications a Sensor connec Error tion 04C50000 hex Sensor Com Communications e A Sensor is not connected S E413 munications has not been estab Has Not lished with the Sen Been Estab sor lished 14A00000 hex Non volatile An error occurredin Noise S E413 Memory the control parame Checksum ters Error 24780000 hex Number of The number of Sen e The set value does not match S E413 Sensors Ver sors that is con the number of Sensors that are ify Error nected does not actually connected agree with the set tings 3 144 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min
147. 8 Range 57020000 hex Axis Use Change Error Motion Control Instructions W508 57030000 hex Cannot Change Axis Use Motion Control Instructions W508 571D0000 hex Too Many Reset Motion Control Error General Motion Control W507 Instructions 57200000 hex Motion Control Parameter Setting Motion Control Instructions W508 Error When Changing Axis Use 57210000 hex Required Process Data Object Not Motion Control Instructions W508 Set When Changing Axis Use 57220000 hex Actual Position Overflow Underflow Motion Control Instructions W508 57230000 hex Switch Structure Track Number Set Motion Control Instructions W508 ting Out of Range 57240000 hex Switch Structure First ON Position Motion Control Instructions W508 Setting Out of Range 57250000 hex Switch Structure Last ON Position Motion Control Instructions W508 Setting Out of Range 57260000 hex Switch Structure Axis Direction Out of Motion Control Instructions W508 Range 57270000 hex Switch Structure Cam Switch Mode Motion Control Instructions W508 Out of Range 57280000 hex Switch Structure Duration Setting Out Motion Control Instructions W508 of Range 57290000 hex Track Option Structure ON Compen _ Motion Control Instructions W508 sation Setting Out of Range 572A0000 hex Track Option Structure OFF Compen Motion Control Instructions W508 sation Setting Out of Range 572B0000 hex Number of Array Elements in Switch Motion Control Instructions W508 Structure Variable Out of Range 57
148. 81 S9POD 1USAZ JO 1 p10 U S UBAZ Z E jqeL 10113 Z Z 3 Error Tables 3 182 Event code Event name Functional classification Reference 54013001 hex DB Connection Service Run Mode DB Connection Instructions W527 Change Failed 54013002 hex DB Connection Service Shutdown or DB Connection Instructions W527 Shutting Down 54013003 hex Invalid DB Connection Name DB Connection Instructions W527 54013004 hex DB Connection Rejected DB Connection Instructions W527 54013005 hex DB Connection Failed DB Connection Instructions W527 5401 3006 hex DB Connection Already Established DB Connection Instructions W527 54013007 hex Too Many DB Connections DB Connection Instructions W527 54013008 hex Invalid DB Connection DB Connection Instructions W527 5401 3009 hex Invalid DB Map Variable DB Connection Instructions W527 5401 300A hex Unregistered DB Map Variable DB Connection Instructions W527 5401 300B hex SQL Execution Error DB Connection Instructions W527 5401 300C hex Spool Capacity Exceeded DB Connection Instructions W527 5401 300E hex Invalid Extraction Condition DB Connection Instructions W527 5401 3010 hex Log Code Out of Range DB Connection Instructions W527 54013011 hex DB Connection Disconnected Error DB Connection Instructions W527 Status 54013012 hex DB Connection Instruction Execution DB Connection Instructions W527
149. 9 Control Error of the ResetMCEr Reset Motion Control Error Instructions ror Reset Motion instruction declared in the user Control Error program Instances inside func instruction tion blocks are included 644C 0000 hex Following The following error Performance of positioning S W507 Error Warn exceeded the Fol operation is poor and the actual ing lowing Error Warn motion is slower than the com ing Value mand 644D 0000 hex Velocity The command e The command velocity U S W507 Warning velocity exceeded exceeded the velocity warning the velocity warn value ing value 644E 0000 hex Acceleration The command e The command acceleration rate U S W507 Warning acceleration exceeded the acceleration exceeded the warning value acceleration warn ing value 3 58 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cai Reference Maj Prt Min Obs Info 644F 0000 hex Deceleration The command e The command deceleration rate U S W507 Warning deceleration exceeded the deceleration exceeded the warning value deceleration warn ing value 64500000 hex Positive The torque com e The torque command value U S W507 Torque Warn mand value exceeded the positive torque ing exceeded the posi warning value tive torque warning value 64510000 hex Negative The torque com e The torque command value
150. 94050000 hex Link Detected Built in EtherNet IP Port on CPU Unit W506 94060000 hex Restarting Ethernet Port Built in EtherNet IP Port on CPU Unit W506 94070000 hex Tag Data Link All Run Built in EtherNet IP Port on CPU Unit W506 94080000 hex IP Address Fixed Built in EtherNet IP Port on CPU Unit W506 94090000 hex BOOTP Client Started Built in EtherNet IP Port on CPU Unit W506 940A 0000 hex FTP Server Started Built in EtherNet IP Port on CPU Unit W506 940B 0000 hex NTP Client Started Built in EtherNet IP Port on CPU Unit W506 940C 0000 hex SNMP Started Built in EtherNet IP Port on CPU Unit W506 94200000 hex Notice of Insufficient Travel Distance General Motion Control W507 to Achieve Blending Transit Velocity 94210000 hex Error Clear from MC Test Run Tab General Motion Control W507 Page 94220000 hex Slave Error Code Report General Motion Control W507 94400000 hex Slave Disconnected Built in EtherCAT Master in CPU Unit W505 94410000 hex Slave Connected Built in EtherCAT Master in CPU Unit W505 94430000 hex Errors Reset Built in EtherCAT Master in CPU Unit W505 94440000 hex Slave Disabled Built in EtherCAT Master in CPU Unit W505 9445 0000 hex Slave Enabled Built in EtherCAT Master in CPU Unit W505 94600000 hex I O Check Execution Started NX series EtherCAT Coupler Unit W519 951E0000 hex Sysmac Studio Communications NX series Safety Control Unit Z930 Connection Timeout 951F 0000 hex Clear All Memory Rejected NxX series Safety Cont
151. A B77 SA Bet EE ASAE o BS FSA 7 Beep 71 9 2 2 AAAA ALIE AL Ba ow yr Class A Device Broadcasting Communications Device for Office Use This device obtained EMC registration for office use Class A and it is intended to be used in places other than homes Sellers and or users need to take note of this Conformance to Shipbuilding Standards The NJ NX series Controllers comply with the following shipbuilding standards Applicability to the shipbuilding standards is based on certain usage conditions It may not be possible to use the prod uct in some locations Contact your OMRON representative before attempting to use a Controller on a ship Usage Conditions for NK and LR Shipbuilding Standards e The NJ NX series Controller must be installed within a control panel e Gaps in the door to the control panel must be completely filled or covered with gaskets or other material The following noise filter must be connected to the power supply line Noise Filter Manufacturer Model Cosel Co Ltd TAH 06 683 Software Licenses and Copyrights This product incorporates certain third party software The license and copyright information associ ated with this software is available at http www fa omron co jp nj_info_e NJ NX series Troubleshooting Manual W503 15 Versions Versions Unit versions are used to manage the hardware and software in NJ NX series Units and EtherCAT slaves The unit version is updated each t
152. AD2208 Node 1 Unit 3 Slot 3 NX AD2208 Node 1 Unit 3 Siot 3 NX AD2208 Node 1 Unit 3 Slot 3 NX AD2208 Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Dete Unit Under Range for Channe Unit Under Range for Channe Network Configuration Verific BOOTP Server Connection E Link OFF Detected Link OFF Detected Unit I O Disconnection Dete Unit I O Disconnection Deter Unit Under Range for Ghanne Unit Under Range for Channe Unit Under Range for Channe Unit Under Range for Channe Unit I O Disconnection Dete Unit I O Disconnection Deter E System Event Log T E Access Event Log toast was detected in the DIP switch setting r Level E Major fault E Partial fault E Minor fault E Observation H Information There is an error in the DIP switch setting Attached information 1 DIP switch readout value Attached information 1 9 99900003 Attached information 2 Attached information 3 Attached information 4 Display Switch Update Last data logged at 2013 03 07 19 19 01 Error logs from CJ series Special Units are displayed on the Controller Event Log Tab Page Detailed information is not displayed To check detailed information use the event codes that are displayed and refer to the error codes that are given in the manual for the relevant Unit The relation ship between error codes and event codes is described in Details on Controller Events Errors and Information under 1 3 1 Types of Non fatal Errors i Resetting Errors w
153. Adjustment adjustment is possi be adjusted Mode ble 34820000 hex InputNumber The input number The input number that was U S W490 Specification specified in Adjust specified in Adjustment Mode is Error in ment Mode is not not enabled Adjustment enabled or the input e The setting of the Adjustment Mode number is wrong Input Number device variable _AdjCh is incorrect so adjust ment is not possible 34880000 hex Output Num The output number The output number that was U S W490 ber Specifi specified in Adjust specified in Adjustment Mode is cation Error ment Mode is not not enabled in Adjustment enabled or the out e The setting of the Adjustment Mode put number is Output Number device variable wrong _AdjCh is incorrect so adjust ment is not possible NJ NX series Troubleshooting Manual W503 3 149 no q s10113 spun s n s f9 UI SION Ol L 3 Error Tables Event code Event name Meaning Assumed cause cach Reference Maj Prt Min Obs Info 348C 0000 hex I O Number The I O numbers e The I O numbers that were U S W490 Specification specified in Adjust specified in Adjustment Mode Error in ment Mode are not are not enabled Adjustment enabled or the O e The setting of the Adjustment Mode numbers are wrong O Number device variable AdjCh is incorrect so adjust ment is not possible fi CJ series Process I O Units The section provide
154. CAT Communications Unit for Digital Sensors 247A0000 hex Number of Distributed Sensor Unit EtherCAT Digital Sensor Communi E429 Verify Error cations Units 247B0000 hex Number of Sensors Over Limit EtherCAT Digital Sensor Communi E429 cations Units 247C0000 hex Number of Sensors Verify Error EtherCAT Digital Sensor Communi E429 cations Units 247D0000 hex Number of Sensors Over at Distrib EtherCAT Digital Sensor Communi E429 uted Sensor Unit cations Units NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 24810000 hex Ethernet Communications Parameter ZW CE1LIT Confocal Fiber Type Dis Z332 Error placement Sensor 24A00000 hex Unit Configuration Error Too Many NX series EtherCAT Coupler Unit W519 Units 24A10000 hex Unit Configuration Error Unsup NX series EtherCAT Coupler Unit W519 ported Configuration 2801 0000 hex Motor Setting Error G5 Linear 1577 28020000 hex Motor Combination Error 1 G5 Linear 1577 28030000 hex Motor Combination Error 2 G5 Linear 1577 30200000 hex Unsupported Unit Setting Errors Related to Unit Configuration W500 3401 0000 hex I O Setting Check Error Errors Related to Unit Configuration W500 34100000 hex IP Address Table Setting Error Errors Related to FINS Communica W501 tions 34110000 h
155. CAT process data com munications are not estab lished 54420000 hex Composition A motion instruction A motion instruction was exe S W508 Axis Stopped was executed for an cuted for an axes group while Error axes group while the MC_Stop instruction was the MC_Stop being executed for a composi instruction was tion axis being executed for a composition axis 3 64 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 54430000 hex Motion Con The number of e An axis instruction was exe S W508 trol Instruc motion control cuted when there was already a tion Multi instructions that is current instruction and a buff execution buffered for Buff ered instruction for the same Buffer Limit ered or Blending axis Exceeded Buffer Modes e An axes group instruction was exceeded the buf executed when there was fer limit already eight current instruc tions and buffered instructions for the same axis 54440000 hex Insufficient The specified e Stopping at the target position S W508 Travel Dis motion cannot be was not possible for the speci tance executed for the fied acceleration deceleration deceleration rate or rate for multi execution or re acceleration rate execution of a positioning that was specified instruction when the Accelera for multi execution tion Deceleration Over parame or re e
156. CJ series CompoNet Master Unit The section provides a table of the errors events that can occur in the following Unit CJ1W CRM21 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W493 CJ series CompoNet Master Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 349C 0000 hex Registration An inconsistency e There is at least one entry in S W493 Table Verifi was found when the slave registration table cation Error verifying the slave where the node address and registration table Slave Unit model are inconsis tent 349D 0000 hex Slave Unit The same address The same node address is set S W493 Duplicated is used by more for more than one Slave Unit Address than one Slave Unit e There are no duplicated node Error or the same word addresses set for the Slave has been allocated Units but allocated words over to more than one lap Slave Unit e A Slave Unit was disconnected from the network and then another Slave Unit with the same node address but a differ ent I O capacity joined the net work 349E 0000 hex Repeater The node address The node address of the S W493 Unit Node of the Repeater Repeater Unit is also used for Duplicated Unit is also set for anther node Address another node Error 3 166 NJ NX series Troubl
157. CPU Unit The ERC indicator and ERR ALM indicator will flash Protocol data syntax error There was a code that cannot be executed during protocol execution The ERC indicator and ERR ALM indicator will flash e The total of the areas speci fied for link words O1 O2 11 and I2 exceeded 500 words The same link word is used by both ports 1 and 2 Writing was specified with a constant Interrupt notification was specified for a Serial Commu nications Unit Thirty one or more items were set for the write attribute data for one message A length of 0 bytes was speci fied for a message that was sent or received The length of a message to be sent or received exceeds the maximum send receive bytes e A message is not registered for matrix reception The transmission control is set to both RTS CTS flow control and Xon Xoff flow control Maj Prt Level Min Obs 3 Error Tables Info Reference W494 64A00000 hex Tfs Send Finished Monitoring Time Exceeded The time required to complete a send operation exceeded the Send Finished Monitoring Time e Noise The monitor time is shorter than the actual completion time W494 64A1 0000 hex Tfr Receive Finished Monitoring Time Exceeded The time required to complete a reception operation exceeded the Receive Finished Monitoring Time e Noise The monitoring time is shorter than the actual completion time W494
158. Configuration Information Error NX series EtherCAT Coupler Unit W519 3501 0000hex Unit Configuration Verification Error NX series EtherCAT Coupler Unit W519 3502 0000hex NX Unit Minor Fault NX series EtherCAT Coupler Unit W519 3503 0000hex NX Unit Observation NX series EtherCAT Coupler Unit W519 3504 0000hex Mailbox Setting Error NX series EtherCAT Coupler Unit W519 3505 0000hex RxPDO Setting Error NX series EtherCAT Coupler Unit W519 3506 0000hex TxPDO Setting Error NX series EtherCAT Coupler Unit W519 35070000 hex PDO WDT Setting Error NX series EtherCAT Coupler Unit W519 3508 0000 hex SM Event Mode Setting Error NX series EtherCAT Coupler Unit W519 35090000 hex TxPDO Mapping Error NX series EtherCAT Coupler Unit W519 350A 0000 hex RxPDO Mapping Error NX series EtherCAT Coupler Unit W519 350B 0000 hex Illegal State Transition Request NX series EtherCAT Coupler Unit W519 Received 350C 0000 hex Error State Transition Received NX series EtherCAT Coupler Unit W519 350D 0000 hex Synchronization Cycle Setting Error NX series EtherCAT Coupler Unit W519 350E 0000 hex NX Bus Cycle Delay Detected NX series EtherCAT Coupler Unit W519 35100000 hex External Input Setting Error NxX series Position Interface Units W524 35110000 hex SSI Data Setting Error NX series Position Interface Units W524 35200000 hex Safety Process Data Communica NxX series Safety Control Unit Z930 tions Not Established Error 3521 0000 hex Safety Process Data Communica NxX series Safety Con
159. DB is stopped in the Status DB Connection had server been disconnscted i The Ethernet cable connector is due to an error disconnected The Ethernet cable is broken e Noise 54013012 hex DB Connec The instruction was The power supply to the server S W527 tion Instruc not completed is OFF tion within the time e The Ethernet cable connector is Execution specified for time disconnected Timeout out The Ethernet cable is broken e The servers processing time is long 54013013 hex DB Connec The instruction e The DB Connection settings S W527 tion Service could not be exe are corrupted Error Stop cuted because the DB Connection Service was stopped due to an error 54013014 hex Data Already One or more SQL A DB_Insert or DB_Update S W527 Spooled statements are instruction was executed when already stored in one or more SQL statements the Spool memory were already stored in the Spool memory e A DB_Select or DB_Delete instruction was executed when one or more SQL statements were already stored in the Spool memory 54013015 hex DB Connec The instruction e The relevant instruction was S W527 tion Service could not be exe executed during the initializa Initializing cuted because the tion processing of the DB Con initialization pro nection Service cessing of the DB Connection Ser vice is in progress 54013016 hex DB in Pro The instruction Though a DB Connection S W527 cess could not be exe In
160. FF Shutdown shut down the power supply safely NJ NX series Troubleshooting Manual W503 3 93 no Aq s10113 uonouny 291S UOO UUOD gq eu U s1013 9 3 Error Tables i Errors Related to DB Connection Instructions The lower four digits of the following event codes indicate the instruction error codes For descriptions of an error code refer to the description of the corresponding event code For example if the error code for the instruction is 16 3000 refer to the description for event code 5401 3000 hex The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W527 NJ series Database Connection CPU Units User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 54013000 hex DB Connec The DB Connec e A command to start the DB S W527 tion Service tion Service has not Connection Service was not Not Started been started given before the execution of relevant instruction e A command to stop the DB Connection Service was given before the execution of relevant instruction 54013001 hex DB Connec Failed to change e Run mode change to Test Mode S W527 tion Service the Run mode of was executed by the relevant Run Mode the DB Connection instruction while running in Change Service Operation Mode Failed e Run mode change to Operation Mode was e
161. J series High speed Counter Units eee 3 153 CJ series ID Sensor Units ccccceeeeseeeeeeeeesteeees 3 151 CJ series Process I O Units c cesscccteeeeeteeeees 3 150 CJ series Serial Communications Units 3 154 CJ series Temperature Control Units eee 3 151 CJ series UNNS vie eede enee ces 3 148 Controller Errors cccccccccecssssceeeecessseeeescesssaeeeeeessaeeees 1 9 Controller events saris ire 1 8 SOUICES tiie Niacin ee oe ee es 1 9 Controller information cccccccccssssseeesesssseeeeeessseeees 1 9 Controller Operation ecceecceseeeeeeeesneeeeneeeeeeeeeeeeeetaes 3 9 CPU UNitRESCt cesta nk ax 1 6 2 5 CPU Unit Watchdog Timer Error c0sceee 1 6 2 5 Index 2 D DB connection instructions seecceeeeeeeeeeeaeeeeee 3 94 DB CONNECTIONS service 0 0 ccccececeesseeeeeeeeeeeeeeeeeenenees 3 92 E Error Status Variable ccccccccccccccseeeeesesssesesseees 1 17 2 15 errors checking with system defined variables 2 15 identifying and resetting eee 2 7 2 11 2 13 resetting ssnin nied ee oe 2 14 EtherCAT Master Function Module cc 0000eeeee 3 87 EtherCAT slays nnana iain 3 127 EtherNet IP Function Module cccccccccccseseeesereeeee 3 83 COVENT COE e E ES 3 98 event codes 1 13 3 3 3 6 3 52 3 83 3 87 3 92 3 94 3 103 3 107 3 109 3 113 3 115 3 118 3 120 3 123
162. JEUILUJA OARS Ul SION Q L E 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 05220000 hex Internal Cir A fault was e The internal circuit for the test S Z930 cuit Error at detected in the output terminal is faulty Test Output internal circuit for e A memory error or signal error the test output ter occurred due to a transient minal cause such as a software error or excessive noise 05230000 hex Internal Cir A fault was e The internal circuit for the S Z930 cuit Error at detected in the safety output terminal is faulty Safety Output internal circuit for e A memory error or signal error the safety output occurred due to a transient terminal cause such as a software error or excessive noise 35210000 hex Safety Pro Safety process data The model or safety I O termi S Z930 cess Data communications nal settings are not correct Communica was not estab tions Not lished with the Established Safety CPU Unit Incorrect Unit Parameter Error 35230000 hex Safety Pro Safety process data The setting of the FSoE slave S Z930 cess Data communications address in the safety process Communica was not estab data communications settings tions Not lished with the is different from the setting in Established Safety CPU Unit the Unit Incorrect because of an FSoE Slave incorrect FSoE Address slave address Error 3524000
163. LCETTOF ee 1 17 2 13 getting error information eee 2 13 reading function module error status 2 1 17 ResetCJBE irom Ae t eee 2 14 ResetECETTOT ccccccceeeseeeeseeeeeeeeeeeseeeseseeesenseeess 2 14 ResetMC Errors Stein tei ie eee 2 14 ReSetPLCEr ror ccccesecceseeeeeneeeeeeeeeeeseeeesseeeeees 2 14 M Major fault level o oo eee ceeseecseeeeseeeeeeeseeeeeeenenesneeeesees 1 9 Minor fault level ececeeeceeeeeeeeeeeeeeeneeeeeteseneeeeeeeenees 1 10 motion control general sup nane a a a a a ti 3 52 INStrUCTIONS Ashes eee Ge er 3 60 Motion Control Function Module ns 3 52 MX2 RX series Inverters cceecceeeceeeeseeeeseteeeseeees 3 141 N non fatal errors cceceeeeeeeeeeeeeeeeeeeeneeeeeeeees 1 3 1 8 1 15 resetting inia a eaae 1 18 troubDleShOOtING x srity yis ionta 2 7 NX ADOCCL Aietes esaea eSa a N iN 3 109 NX DA HE E aaa ae a Na 3 109 NX ECOPIEIE diini i e r i 3 115 NX E C HIE e e e a ei a haan 3 103 NX ECSHIEIE rapea Seis 3 115 NX IDECE sch kth AR et 3 107 NX OCEIMEID aaces dinates wena 3 107 NX ODECE ahpa is Aan 3 107 NX PCOCOE eriein eens 3 115 NX PDIEHE sinnn a 3 115 NX P FOCIA aiaei aa a ae 3 115 NX PGOEIEIE atenn Ate enaa a eatin 3 115 NX series Analog I O Units sessen 3 109 NX series Digital O Units a an 3 107 NX series EtherCAT Coupler Units eee 3 103 NX series Position Interface Units accen 3 115 NX series System Units na sa 3 115 NX TBXOT Hoi ims
164. Manual W503 Event code Event name Network Configura tion Verifica tion Error 84220000 hex Meaning A slave that is in the network configura tion information is not connected Or a slave that is not in the network config uration information is connected Assumed cause A slave that is in the network configuration information is not connected There is a node address mis match A different slave from the one that is specified in the network configuration information is connected A slave that is not in the net work configuration information is connected The hardware switches for the slave node address were changed to a value other than 0 after the Write Slave Node Address operation was per formed from the Sysmac Stu dio The Ethernet physical layer is broken between two slaves Maj Prt Level Min Obs 3 Error Tables Info Reference W505 Slave Initial ization Error 84230000 hex Slave initialization failed An error occurred in EtherCAT master processing An initialization error occurred in the EtherCAT slave An initialization error occurred in the EtherCAT Coupler Unit A major fault level Controller error occurred The Ethernet cable is broken or the specified cable is not being used A connector on the Ethernet cable is disconnected the con tact is faulty or parts are faulty A general purpose Ethernet hub is connected The
165. Manuals 1577 R88L EC with built in EtherCAT Com built in EtherCAT Communications R88D KNO ECT L munications The linear motor type model and the model dedi cated for position controls are available in G5 series EtherCAT Digital type E413 E3X ECT Learning how to connect Provides the specifications of and describes appli Sensor Communication E3X series EtherCAT Slave cation methods for E3X series EtherCAT Slave Unit Operation Manual Units Units E3NW ECT EtherCAT E429 E3NW ECT Learning how to connect Provides the specifications of and describes appli Digital Sensor Communi E3NW EtherCAT Slave cation methods for E3NW EtherCAT Slave Units cations Unit Operation Units Manual FQ M series Specialized Z314 FQ MS12 Learning how to connect Describes the following information for the FQ M Vision Sensor for Posi FQ M series Specialized series Specialized Vision Sensor for Positioning tioning User s Manual Vision Sensor for Position installation wiring methods parameter settings ing required for operation troubleshooting and inspection methods FH FZ5 Vision System Z342 FH 3 Learning how to connect The functions settings and communications meth FH FZ5 Series Users FH 1 FH FZ5 series Vision Sys ods to communicate with FH FZ5 series Vision Manual for Communica tems Systems from a PLC or other external device are tions Settings described ZW CE10T Confocal Z332 ZW CE10T Learning how to connect Provides the specifications of and describes
166. Min Obs Info 04D00000 hex Hardware Some abnormality Hardware damage S Z332 error occurred on the dis placement sensor hardware 14B00000 hex Linearity cor The linearity correc e Calibration ROM damage S Z332 rection data tion data of the dis error placement sensor is damaged 14B10000 hex Linearity cor Reading of the dis Calibration ROM not inserted S Z332 rection data placement sensor e Calibration ROM damage read error linearity correction data was not exe cuted correctly 14B20000 hex System set The system set e The displacement sensor S Z332 ting error tings saved to the power was turned OFF during displacement sen saving loading of system set sor are corrupt tings 14B30000 hex Bank data The bank data e The displacement sensor S Z332 error saved to the dis power was turned OFF during placement sensor saving loading of bank data is corrupt 24810000 hex Ethernet An invalid IP e Invalid IP address setting S Z332 communica address is set for tion parame the displacement ter error sensor 74900000 hex Multiple con Multiple control sig e Multiple control signals turned S Z332 trol signal nals turned ON in ON in the same cycle input error the same cycle 74910000 hex EXE input EXE input process EXE input turned ON in the S Z332 error ing was not exe FUN mode cuted correctly e EXE input turned ON with READY output OFF 74920000 hex SYNC input SYNC input pro e SYNC
167. NX series CPU Unit the EtherCAT slaves and the NX Units You must use the corresponding version of Sysmac Studio to display events that were added for version upgrades when troubleshooting from the Sysmac Studio or from the Trou bleshooter on an HMI Refer to the product manuals for information on the unit versions of the CPU Unit EtherCAT slaves and NX Units and for the relationship with the version of the Sysmac Studio NJ NX series Troubleshooting Manual W503 Related Manuals Related Manuals The followings are the manuals related to this manual Use these manuals for reference Manual name Cat No Model numbers Application Description NX series CPU Unit W535 NX701 Learning the basic specifi An introduction to the entire NX series system is Hardware User s Manual cations of the NX series provided along with the following information on CPU Units including intro the CPU Unit ductory information design e Features and system configuration ing installation and maintenance Mainly hard Te Introduction ware information is pro e Part names and functions vided e General specifications e Installation and wiring e Maintenance and inspection U
168. NX series Motion W508 NX701 Learning about the specifi The motion control instructions are described Control Instructions Ref NJ501 cations of the motion control When programming use this manual together with erence Manual NJ301 instructions that are pro the NJ series CPU Unit Hardware User s Manual NJ101 vided by OMRON Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 and with the NJ NX series CPU Unit Software User s Manual Cat No W501 and NU NX series CPU Unit Motion Control User s Manual Cat No W507 NJ NX series CPU Unit W505 NX701 Using the built in EtherCAT Information on the built in EtherCAT port is pro Built in EtherCAT Port NJ501 port on an NJ NX series vided This manual provides an introduction and Users Manual NJ301 CPU Unit provides information on the configuration features NJ101 and setup Use this manual together with the NU series CPU Unit Hardware User s Manual Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 and with the NJ NX series CPU Unit Software User s Manual Cat No W501 NJ NX series CPU Unit W506 NX701 Using the built in Ether Information on the built in EtherNet IP port is pro Built in EtherNet IP NJ501 Net IP port on an NJ NX vided Information is provided on the basic setup Port User s Manual NJ301 series CPU Unit tag data links and other features NJ101 Use this manual together with the NU series CPU Unit Hardware U
169. O Units User s Manual W523 NX series System Units User s Manual W527 NJ series Database Connection CPU Units User s Manual NJ501 1020 W528 NJ series SECS GEM CPU Units User s Manual NJ501 1340 W535 NX series CPU Unit Hardware User s Manual W540 NX series Communications Interface Units User s Manual W490 CJ series Analog I O Units Operation Manual for NJ series CPU Unit W491 CJ series Temperature Control Units Operation Manual for NJ series CPU Unit W492 CJ series High speed Counter Units Operation Manual for NJ series CPU Unit W498 CJ series Analog I O Units Operation Manual for NJ series CPU Unit W488 GX series EtherCAT Slave Units User s Manual W493 CJ series CompoNet Master Units Operation Manual for NJ series CPU Unit W494 CJ series Serial Communications Units Operation Manual for NJ series CPU Unit W495 CJ series EtherNet IP Units Operation Manual for NJ series CPU Unit W497 CJ series DeviceNet Units Operation Manual for NJ series CPU Unit W505 NJ NX series CPU Unit Built in EtherCAT Port User s Manual W506 NJ NX series CPU Unit Built in EtherNet IP Port User s Manual W519 NX series EtherCAT Coupler Unit User s Manual 1574 MX2 RX Series Inverter EtherCAT Communication Unit User s Manual W507 NJ NX series CPU Unit Motion Control User s Manual W508 NJ NX series Motion Control Instructions Reference Manual 1576 AC Servomotors Servo Drives G5 Series with Built in EtherCAT Communications User s Manual NJ NX series Troubleshooting M
170. OMRON Machine Automation Controller NJ NX series Troubleshooting Manual NX701 17U NX701 16LL NJ501 15L L NJ501 14L L NJ501 13L0 L NJ301 12L L NJ301 11 OL NJ101 10L L NJ101 90L L always in control NOTE All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical electronic photocopying recording or otherwise without the prior written permission of OMRON No patent liability is assumed with respect to the use of the information contained herein Moreover because OMRON is constantly striving to improve its high quality products the information contained in this manual is subject to change without notice Every precaution has been taken in the preparation of this manual Neverthe less OMRON assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained in this publication Trademarks e Sysmac and SYSMAC are trademarks or registered trademarks of OMRON Corporation in Japan and other countries for OMRON factory automation products e Microsoft Windows Windows Vista Excel and Visual Basic are either registered trademarks or trademarks of Microsoft Corporation in the USA and other countries e EtherCATo is registered trademark and patented technology licensed by Beckhoff Automation GmbH Germany e ODVA CIP CompoN
171. Obs Info 24790000 hex Number of Too many Sensors More than the maximum num S E413 Sensors Over are connected ber of Sensors are connected Limit 34F80000 hex Dummy Sen Too many Dummy There are too many Dummy S E413 sors Setting Units are set Units set so some Sensors are Error not assigned logical unit num bers 04A10000 hex Non volatile An error occurredin Non volatile memory failure S E413 Memory non volatile mem Hardware ory Error i E3NW ECT EtherCAT Digital Sensor Communications Unit The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name E429 E3NW ECT EtherCAT Digital Sensor Communications Unit Operation Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04C40000hex Sensor Com An error occurredin The Sensor is disconnected S E429 munications a Sensor connec Error tion 04C50000hex Sensor Com Communications e A sensor is not connected S E429 munications has not been estab Has Not lished with the Sen Been Estab sor lished 14A00000hex Non volatile An error occurredin Noise S E429 Memory the control parame Checksum ters Error 247A 0000 hex Number of The number of Dis e The Distributed Sensor Unit is S E429 Distributed tributed Sensor Unit disconnected Sensor Unit th
172. P communications instruction is not cor rect Maj Prt Level Min Obs Info Refer ence W502 5401 1C02 hex CIP Handle Out of Range The handle that is specified for the CIP communications instruction is not correct The handle that is specified for the CIP communications instruction is not cor rect W502 5401 1C03 hex CIP Communica tions Resource Overflow The maximum resources that you can use for CIP communications instruc tions at the same time was exceeded More than 32 CIP communications instructions were exe cuted at the same time An attempt was made to use more than 32 handles at the same time W502 54011004 hex CIP Timeout A CIP timeout occurred during execution of a CIP communications instruc tion A device does not exist for the specified IP address The CIP connection for the specified han dle timed out and was closed Power to the remote device is OFF Communications are stopped at the remote device The Ethernet cable connector for Ether Net IP is discon nected The Ethernet cable for EtherNet IP is discon nected Noise W502 5401 1C05 hex Ver 1 06 or later 3 24 Class 3 Connec tion Not Estab lished Establishing a class 3 con nection failed for a CIP communications instruc tion The ClPOpen instruc tion was executed for a device that does not support class 3 Large_Forward_Ope n The
173. P Port on CPU Unit W506 14210000 hex Identity Error Built in EtherNet IP Port on CPU Unit W506 14220000 hex EtherNet IP Processing Error Built in EtherNet IP Port on CPU Unit W506 14230000 hex MAC Address Error Built in EtherNet IP Port on CPU Unit W506 14400000 hex MAC Address Error Built in EtherCAT Master in CPU Unit W505 14600000 hex Absolute Encoder Home Offset Read General Motion Control W507 Error 14610000 hex Motion Control Parameter Setting General Motion Control W507 Error 14620000 hex Cam Data Read Error General Motion Control W507 14630000 hex Cam Table Save Error General Motion Control W507 14800000 hex Protocol Data Error CJ series Serial Communications W494 Units 14840000 hex Invalid Communications Parameter CJ series EtherNet IP Units W495 14850000 hex Tag Database Error CJ series EtherNet IP Units W495 148C 0000 hex Invalid Message Timer List Error CJ series DeviceNet Units W497 148D 0000 hex Invalid Scan List Data CJ series DeviceNet Units W497 148E 0000 hex Invalid Setup Data CJ series DeviceNet Units W497 14A00000 hex Non volatile Memory Checksum Error EtherCAT Block I O E3X series Fiber W488 E413 Sensors with EtherCAT Communica E429 tions Unit for Digital Sensors and EtherCAT Digital Sensor Communi cations Units 14A80000 hex Object Error Servo G5 and G5 Linear 1576 1577 14A90000 hex Object Error Servo G5 and G5 Linear 1576 1577 14AA0000 hex Object Error Servo G5 and G5 Linear 1576 1577 14AB0000 hex Obje
174. P Units W495 84F00000 hex NX Bus I O Communications Stopped NX series Safety Control Unit Z930 84F1 0000 hex NX Bus I O Communications Stopped NX series Safety Control Unit Z930 85000000 hex Process Data WDT Error NX series EtherCAT Coupler Unit W519 8501 0000 hex Synchronization Interruption Error NX series EtherCAT Coupler Unit W519 85020000 hex Synchronization Error NX series EtherCAT Coupler Unit W519 85030000 hex Communications Synchronization NX series EtherCAT Coupler Unit W519 Error 85100000 hex DB Connection Disconnected Error DB Connection Service W527 85400000 hex Data Discarded Due to Full Internal NX series Communications Interface W540 Buffer Units 85410000 hex Parity Error NX series Communications Interface W540 Units NJ NX series Troubleshooting Manual W503 3 201 S9POD 1UBAZ JO 1 p10 Ul S UBAZ Z jqeL 10113 Z Z 3 Error Tables 3 202 Event code Event name Functional classification Reference 85420000 hex Framing Error NX series Communications Interface W540 Units 85430000 hex Overrun Error NX series Communications Interface W540 Units 88080000 hex PLC Link Communications Error FH FZ5 Series Vision System Z342 9001 0000 hex Clock Changed Errors Related to Controller Opera W500 W501 tion W535 90020000 hex Time Zone Changed Errors Related to Controller Opera W500 W501 tion W535 90050000 hex User Program Controller Configu
175. PU Bus Units downloading the CPU Bus Unit Settings 34100000 hex IP Address The IP address e The IP address conversion S w501 Table Setting table settings are method is set to the combined Error incorrect method or the IP address table method but the IP address table settings are incorrect 34130000 hex FINS TCP The FINS TCP con e The power supply to the Con S w501 Connection nection table is troller was interrupted or com Table Setting incorrect munications with the Sysmac Error Studio were disconnected while downloading the FINS TCP connection table NJ NX series Troubleshooting Manual W503 3 15 aainos Aq s1014 JNPON UOUN O1d Y Ul SIO Z L 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 34110000 hex Unknown The send destina e The send destination node was S W501 Destination tion node is not not found when a FINS mes Node known sage was sent 80100000 hex Packet Dis One or more pack A FINS response addressed to S W501 carded ets were discarded the CPU Unit was received e The send designation Unit for the FINS response does not exist 80110000 hex Packet Dis One or more pack An attempt was made to senda S W501 carded ets were discarded FINS response with over 2002 3 16 bytes An attempt was made to route a FINS response with over 2002 bytes Packet was received with a No Such Unit routing erro
176. Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 5401543B hex Motion Control An attempt was made to re e A motion control S W502 Instruction Re exe execute a motion control instruction that cannot cution Disabled instruction that cannot be be re executed was re executed re executed 5401543C hex Motion Control Multiple functions that can e Multiple functions that S W502 Instruction Multi not be executed simultane cannot be executed execution Disabled ously were executed for the simultaneously were same target MC common executed for the same axis or axes group target MC common or axis 5401543D hex Instruction Not An operation instruction e An operation instruc S W502 Allowed for was executed for an tion was executed for Encoder Axis Type encoder axis an encoder axis 5401543E hex Instruction Cannot An operation instruction e An operation instruc S W502 Be Executed dur was executed for an axis or tion was executed for ing Multi axes an axes group that was in a an axis or an axes Coordinated Con coordinated multi axes group that was in a trol motion coordinated multi axes motion 5401543F hex Multi axes Coordi A multi axes coordinated e A multi axes coordi S W502 nated Control control instruction was exe nated control instruc Instruction Exe cuted for an axes group tion was executed for cuted for Disabled that was in the Axes Group an axes group that Axes Group Di
177. Slave Unit verifica information Error tion 10420000 hex Non volatile An error occurredin The power supply to the Com S W519 Memory Con the control parame munications Coupler Unit was trol Parame ters turned OFF or Sysmac Studio ter Error communications were discon nected while writing the Unit operation settings was in prog ress 10430000 hex Memory Cor Memory corruption Memory corruption was S W519 ruption was detected detected Detected NJ NX series Troubleshooting Manual W503 3 103 3 Error Tables Event code Event name Meaning Assumed cause war Reference Maj Prt Min Obs Info 24A00000 hex Unit Configu The number of con e More than the maximum num S W519 ration Error nected NX Units ber of NX Units is connected to Too Many exceeds the maxi the Communications Coupler Units mum value for the Unit Communications Coupler Unit 24A10000 hex Unit Configu An unsupported NX An unsupported NX Unit was S W519 ration Error Unit is mounted Or detected Unsupported the total byte size of e The total byte size of all I O Configuration all I O data for the data for the connected NX Units connected NX Units exceeds 1 024 bytes for input exceeds the prede data or 1 024 bytes for output termined maximum data value for the Com munications Cou pler Unit 35000000 hex Unit Configu An error occurred in The power supply to the Com S W519
178. SlaveDistance input data when it is converted to Out of Range variable to a motion pulses control instruction is out of range 548C 0000 hex Phase Shift The parameter e The absolute value of the S W508 Amount Out specified for the instruction input parameter of Range PhaseShift input exceeded the range of 40 bit variable to a motion data when it is converted to control instruction is pulses out of range 548D 0000 hex Feeding Dis The parameter e The absolute value of the S W508 tance Out of specified for the instruction input parameter Range FeedDistance input exceeded the range of 40 bit variable to a motion data when it is converted to control instruction is pulses out of range 548E0000 hex Auxiliary and The same axis was The parameter is the same for S W508 Slave specified for the the Auxiliary and Slave input Defined as Auxiliary and Slave variables to the instruction Same Axis input variables to a motion control instruction 548F 0000 hex Relative The parameter e Instruction input parameter S W508 Position specified for the exceeded the valid range of the Selection Out Relative input vari input variable of Range able to a motion control instruction is out of range 54900000 hex Cam Transi The parameter e Instruction input parameter S W508 tion Specifi specified for the exceeded the valid range of the cation Out of CamTransitioninput input variable Range variable to a motion control instruction is o
179. The clock time was The clock time was changed S W500 W501 Changed changed W535 90020000 hex Time Zone The time zone was The time zone was changed S W500 W501 Changed changed W535 90050000 hex User Pro The user program e The user program and the Con S W501 W535 Ver 1 10 or gram Con and the Controller troller configurations and setup later troller configurations and were downloaded Configura setup were down tions and loaded Setup Down load 90070000 hex Online Edits The user program e The user program was edited S W501 W535 Ver 1 10 or Transferred was edited online online and the edits were trans later ferred to the Controller 90080000 hex Variable Changing a variable e Changing a variable to TRUE S W500 W501 Changed to to TRUE with forced with forced refreshing was W535 TRUE with refreshing was specified by the user Forced specified Refreshing 90090000 hex Variable Changing a variable e Changing a variable to FALSE S W500 W501 Changed to to FALSE with with forced refreshing was W535 FALSE with forced refreshing specified by the user Forced was specified Refreshing 900A 0000 hex All Forced Clearing all forced Clearing all forced refreshing S W500 W501 Refreshing refreshing values values was specified by the W535 Cleared was specified user 900B0000 hex Memory All All of memory was e A user with Administrator rights S W500 W501 Cleared cleared cleared all of
180. U S W507 Torque Warn mand value exceeded the negative torque ing exceeded the nega warning value tive torque warning value 64520000 hex Command The number of e In Linear Mode the command U S W507 Position pulses for the com position when converted to Overflow mand position over pulses exceeded the upper limit flowed of signed 40 bit data 64530000 hex Command The number of e In Linear Mode the command U S W507 Position pulses for the com position when converted to Underflow mand position pulses exceeded the lower limit exceeded the valid of signed 40 bit data range It under flowed 64540000 hex Actual Posi The number of e The actual position when con U S W507 tion Overflow pulses for the actual verted to pulses exceeded the position overflowed upper limit of signed 40 bit data 64550000 hex Actual Posi The number of e The actual position when con U S W507 tion Under pulses for the actual verted to pulses exceeded the flow position under lower limit of signed 40 bit data flowed 74320000 hex Slave Obser A warning was e A warning was detected for the U S W507 vation detected for an EtherCAT slave or NX Unit that Detected EtherCAT slave or is allocated to an axis NX Unit 743C 0000 hex Cannot Exe You cannot save a e An attempt was made to exe S W507 cute Save cam table to a file cute the MC_SaveCamTable Cam Table when non volatile instruction when another opera Instruction memory is being tion wa
181. U S W522 Range for data for input chan exceeded the upper limit of the Channel 6 nel 6 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 6 exceeded the upper limit of the output range 64F60000 hex Unit Over The analog input The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 7 nel 7 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 7 exceeded the upper limit of the output range 64F7 0000 hex Unit Over The analog input The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 8 nel 8 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 8 exceeded the upper limit of the output range NJ NX series Troubleshooting Manual W503 3 111 no q s10113 SJEUILUIA OALIS Ul Ss10ug Q L E 3 Error Tables Event code Event name Meaning Assumed cause pee Reference Maj Prt Min Obs Info 64F80000 hex Unit Under The analog input e The analog input data went U S W522 Range for data for input chan below the lower limit of the inp
182. W522 64FE 0000 hex Unit Under Range for Channel 7 NX series Analog I O Units W522 64FF 0000 hex Unit Under Range for Channel 8 NX series Analog I O Units W522 65030000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 1 65040000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 2 6505 0000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 3 6506 0000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 4 6507 0000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 5 6508 0000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 6 6509 0000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 7 650A 0000 hex Unit I O Disconnection Detected for NX series Analog I O Units W522 Channel 8 65100000 hex Sensor Disconnected Error NX series Analog I O Units W522 65110000 hex Process Value Over Range NxX series Analog I O Units W522 65120000 hex Process Value Under Range NxX series Analog I O Units W522 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 65200000 hex I O Power Supply Voltage Error NxX series Safety Control Unit Z930 65210000 hex Output Power Interrupt
183. Z930 Detected at detected at the test output signal line Test Output output terminal The external device is faulty 3 124 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause mos Reference Maj Prt Min Obs Info 65250000 hex Stuck at high It was detected that e The positive power supply line S Z930 Detected at the test output ter is in contact with the output sig Test Output minal is stuck ON nal line e The internal circuit is faulty A memory error or signal error occurred due to a transient cause such as a software error or excessive noise 65270000 hex Short Circuit A ground fault was e There is a ground fault on the S Z930 Detected at detected on the output signal line Safety Output safety output termi nal 65280000 hex Stuck at high It was detected that e The positive power supply line S Z930 Detected at the safety output is in contact with the output sig Safety Output terminal is stuck nal line ON e The output power supply is out side the specifications e The internal circuit is faulty A memory error or signal error occurred due to a transient cause such as a software error or excessive noise 80200000 hex NX Unit I O An I O communica e The NX Unit is not mounted S Z930 Communica tions error occurred properly tions Error between the Com e The power cable for the Unit
184. able External Latch instruction 3 56 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 74350000 hex Latch Posi An underflow e An underflow occurred for the S W507 tion Under occurred for the latched position for the flow latched position for MC_TouchProbe Enable Exter the nal Latch instruction MC_TouchProbe Enable External Latch instruction 74360000 hex Master Sync The master axis e The master axis continued to S W507 Direction continued to move move in the direction opposite Error in the direction to the sync direction of the mas opposite to the sync ter and slave axes resulting in direction an overflow 74370000 hex Slave Dis An EtherCAT slave An EtherCAT slave or NX Unit S W507 connection or NX Unit that is that is allocated to an axis was during Servo allocated to an axis disconnected replaced or dis ON was disconnected abled while the Servo was ON replaced or dis abled while the Servo was ON 74380000 hex Feed Dis The target position The target position after the S W507 tance Over after the interrupt interrupt input was received for flow input was received the MC_MoveFeed Interrupt for the Feeding instruction exceeded MC_MoveFeed the range of signed 40 bit data Interrupt Feeding when converted to pulses instruction over flowed or under flowed 7439
185. ac Studio Causes and Correction When You Cannot Go Online from the Sysmac Studio 2 4 1 The following table lists the possible causes when you cannot go online with the NJ NX series CPU Unit from the Sysmac Studio Cause Description Correction Refer to Troubleshooting Incorrect Settings and Faulty Communi cations Path on page 2 19 There is a mistake in the settings that the Sysmac Studio uses to go online with the CPU Unit Or the communications path is faulty Incorrect settings or faulty communica tions path Fatal error in the CPU A fatal error occurred Refer to 2 1 1 Checking to See If the CPU Unit Is Operating Unit in the CPU Unit High system service The system service Start in Safe Mode Refer to Troubleshooting a High System Ser load load on the CPU Unit vice Load on page 2 23 is too high and time cannot be obtained to connect with the Sys mac Studio Note Ifthe EtherNet IP NET ERR indicator on the CPU Unit is lit or flashing it is possible that you cannot go online through an EtherNet IP route because of an error in the EtherNet IP Function Module See if you can go online with a direct USB connection H Precautions for Correct Use If you connect an NX series CPU Unit to the Sysmac Studio through an EtherNet IP port con nect to communications port 1 You cannot connect the Sysmac Studio directly to communica tions port 2 You can use the status of the RUN indicator on the CPU Un
186. ac Studio or an HMI to confirm current Controller events and the log of events that occurred before This log is called an event log To use an HMI to check events connect the HMI to the built in EtherNet IP port on the CPU Unit Check current Controller events and the event log of past events Sysmac Studio NJ NX series CPU Unit CJ series Units m Event source PLC Function Motion Control EtherCAT Master EtherNet IP Module Function Module Function Module Function Module Errors in Special Units Or Create User defined eee Error instruction Event logs SetAlarm Create User defined apa a instruction SetInfo Backup battery EtherGAT EtherCAT Terminal slave Check current Controller events and the event log of past events Note CuJ series Units can be used only with an NJ series CPU Unit Note Refer to the manual for the Communications Coupler Unit for details on the event log in a Slave Terminal The following events can occur Controller Events The Controller automatically detects these events Controller events include events for the function modules in the CPU Unit NX series Slave Terminal EtherCAT slaves and CJ series Units The error logs from within the EtherCAT slaves and the CJ series Special Units are not included Refer to the manuals for the sl
187. aeaeeeeeeeeeas 3 92 3 1 7 Errors in GEM Services cccccccccccccccecccccccecccseseeseeeeeccsaeeeceeeeeecacaeeeeeseseseescseeesessaueeeeseeaeseseeees 3 98 3 1 8 Errors in Slave Terminals vsv c2eiteec2 5 a eect cca ttt ated eee 3 103 3 1 9 Errors in EtherCAT SIAV S cccccccccccccccsssesessscsseeeeeeeeeececeeceseeeseeeceesesecesaueneeeaeeuaeaeueeeeseeeeseeees 3 127 3 1 10 Errors MOJ eree Units asic csi a a a a r aA 3 148 3 2 Events in Order of Event Codes c cccscscceeeecesescececeseccecscscesssenseneeensneeeseeneeesensesesosocees 3 168 3 2 1 Interpreting Error Descriptions ccceeseeceereeeeeeeeeneeeeeeeeceeeneneneneeeeeneeeesneneeseseeeesseeeneseaeeesees 3 168 3 2 2 RO AE Fs 18 EEEE ST E E T E EE E TEET 3 169 3 3 Instruction Error Table csisiciscccessccccvcensdensicea sac ann iva nse ad sca std ceeded aaneecnn ceaddstuncaddecnnectendantencecdae 3 204 Appendix A 1 Applicable Range of the HMI Troubleshooter c ceseeeceseeeeeeeeseeeeeeseseeeeeeeeseeeeeeenseeneneens A 2 A 1 1 Combinations of HMIs and CPU Units That Enable Using the Troubleshooter cee A 2 A 1 2 System Configuration Elements Supported by the TroublesShoote l ceccccceeeeeeeeeeteeeeeeeeees A 3 Index 8 NJ NX series Troubleshooting Manual W503 Terms and Conditions Agreement Terms and Conditions Agreement Warranty Limitations of Liability i Warranties Exclusive Warranty Omron s e
188. al W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 80200000 hex NX Unit I O A communications The NX Unit is not mounted S W524 Communica error occurred properly tions Error between the Com e The power cable for the Unit munications Cou power supply is disconnected pler Unit and the Or the wiring from the Unit NX Unit power supply to the NX Units is incorrect The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply is insuffi cient e There is a hardware error in the NX Unit 80210000 hex NX Unit Out An output synchro The communications cable that S W524 put Synchro nization error connects the Communications nization Error occurred in the NX Coupler Unit is disconnected or Unit a connection is faulty e Noise 80240000 hex NX Unit An error occurredin There is a hardware error in the S W524 Clock Not the clock NX Unit Synchro information e There is a hardware error in the nized Error between the EtherCAT Coupler Unit EtherCAT Coupler Unit and the NX Unit 80220000 hex NX Message An error was The message communications S W524 Communica detected in mes load is high tions Error sage communica e The communications cable is tions and the disconnected or broken
189. all slave including remote I O With EtherCAT slaves some NX Units and some Cu series Special Units you can set the slave settings or Unit settings to select whether outputs will go OFF or retain their previous status You cannot reset major fault level errors from the user program the Sysmac Studio or an HMI To recover from a major fault level error remove the cause of the error and either cycle the power supply to the Controller or reset the Controller from the Sysmac Stu dio NJ NX series Troubleshooting Manual W503 1 9 1 Overview of Errors 1 10 e Partial Fault Level These errors prevent control operations in a certain function module in the Controller The NJ NX series CPU Unit continues to execute the user program even after a partial fault level error occurs You can include error processing in the user program in order to stop equipment safely After you remove the cause of the error execute one of the following to return to normal status e Reset the error from the user program the Sysmac Studio or an HMI e Cycle the power supply e Reset the Controller from the Sysmac Studio Minor Fault Level These errors prevent part of the control operations in a certain function module in the Controller The troubleshooting for minor fault level errors is the same as the processing for partial fault level errors Observations These errors do not affect the control operations of the Controller The observation notifies you o
190. alog input data went U S W522 Range for data for input chan below the lower limit of the input Channel 5 nel 5 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 5 went below the lower limit of the output range 64FD0000 hex Unit Under The analog input e The analog input data went U S W522 Range for data for input chan below the lower limit of the input Channel 6 nel 6 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 6 went below the lower limit of the output range 3 112 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 64FE0000 hex Unit Under The analog input e The analog input data went U S W522 Range for data for input chan below the lower limit of the input Channel 7 nel 7 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 7 went below the lower limit of the output range 64FF 0000 hex Unit Under The analog input The analog input data went U S W522 Range f
191. alog numbers given in the Reference column of the event 3 Error Tables table Cat No Manual name W506 NJ NX series CPU Unit Built in EtherNet IP Port User s Manual A Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04200000 hex Communica A hardware error e Communications Controller S W506 tions Control was detected in the hardware error ler Failure communications controller of the built in EtherNet IP port 14200000 hex MAC The MAC address__ Non volatile memory failure S W506 Address in non volatile Error memory was not read correctly 14220000 hex EtherNet IP A fatal error was e Hardware has failed S W506 Processing detected in the Eth Error erNet IP Function Module 34210000 hex Basic Ether An error was e Setting error S W506 net Setting detected in the e Power was interrupted when a Error Ethernet settings download was in progress for the built in EtherNet IP port set tings e Memory error 34220000 hex IP Address An error was e Setting error S W506 Setting Error detected in the IP e Power was interrupted when a address settings download was in progress for the built in EtherNet IP port set tings e Memory error e The IP address acquired from BOOTP server is illegal 84010000 hex IP Address The same IP e The IP address of the built in S W506 Duplication address is used EtherNet IP port is also used as Er
192. an FTP communications instruction client communica exceeded 1 000 tions instruction exceeded 1 000 54012405 hex Directory Does Not The directory specified for The directory speci S W502 Ver 1 08 or Exist FTP an FTP client communica fied for an FTP client later tions instruction does not communications exist in the Controller or an instruction does not incorrect path was speci exist in the Controller fied or an incorrect path was specified 54012406 hex FTP Server The destination FTP server The destination FTP S W502 Ver 1 08 or Connection Error that was specified for an server that was speci later FTP client communications tied Toran Tip cent communications instruction does not exist instruction does not on ie network or the exist on the network specified FTP serveris not The destination FTP operating server that was speci fied for an FTP client communications instruction is not oper ating 54012407 hex Destination FTP The destination FTP server The destination FTP S W502 Ver 1 08 or Server Execution for an FTP client server for the FTP cli later Failure communications instruction ent communications d instruction failed to SUMO A aMor execute the requested processing 54012408 hex SD Memory Card SD Memory Card access An SD Memory Card S W502 Ver 1 08 or Access Failed for from the FTP client failed is not inserted later FTP e The SD Memory Card was removed during exe
193. an HMI Refer to 1 2 Fatal Errors for error types and confirmation methods for fatal errors Non fatal Errors These errors are detected and managed with the event management function of the NJ NX series Controller You can confirm these errors with the Sysmac Studio or an HMI s10113 Jo SOdAL Refer to 1 3 Non fatal Errors for error types and confirmation methods for non fatal errors NJ NX series Troubleshooting Manual W503 1 3 1 Overview of Errors 1 1 2 CPU Unit Status You can check the operating status of the CPU Unit with the PWR RUN and ERROR indicators on the front panels of the Power Supply Unit and CPU Unit NX series CPU Units Power Supply Unit fas PA9001 RUN indicator i PWR indicator ERROR indicator LUTT CPU Unit A OPEN S omron NX701 NX7 A ORUN ew germa cod in acon elles O The following table shows the status of front panel indicators the status of user program execution and the ability to connect communications to the Sysmac Studio or an HMI during startup during normal operation and when errors occur Power Supply CPU Unit User pro Communications CPU Unit operating status Unit gram execu with Sysmac Stu PWR tion status dio or HMI RUN green ERROR red green Lit Flas
194. anged execution of instruc Axis tions was changed 54015730 hex Motion Control A ReferenceType in out A ReferenceType in S W502 Ver 1 06 or Instruction Multi variable that cannot be out variable that can later execution Dis changed during multi exe not be changed during abled Position cution of instructions was multi execution of Type Selection changed instructions was changed NJ NX series Troubleshooting Manual W503 3 47 no q s1013 JNPON UORoUN4 O1d Y Ul S1013 Z L 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015731 hex Same Track Num The same track number e The same track num S W502 Ver 1 06 or ber Setting in was specified more than ber was specified later Switch Structure the allowable number of more than the allow Out of Range times for the TrackNumber able number of times in the Switches in out vari for the TrackNumberin able to a motion control the Switches in out instruction variable to a motion control instruction 5401573A hex Cannot Write Axis The instruction was exe e The instruction was S W502 Ver 1 08 or Parameters cuted for an axis that is not executed for a used later an unused axis axis or an undefined axis 5401573B hex Axis Parameter The parameter specified for e The parameter speci S W502 Ver 1 08 or Setting Out of the AxisParameter input fied for the AxisParam
195. anual W503 3 2 2 3 Error Tables Cat No Manual name 1577 G5 series Linear Motors Drives with Built in EtherCAT Communications Linear Motor Type User s Manual W524 NxX series Position Interface Units User s Manual E413 EtherCAT Digital type Sensor Communications Unit Operation Manual E429 EtherCAT Digital Sensor Communications Unit Operation Manual Z317 CJ series ID Sensor Units Operation Manual for NJ series CPU Unit Z314 FQ M series Specialized Vision Sensor for Positioning User s Manual Z342 FH FZ5 Vision System FH FZ5 Series User s Manual for Communications Settings Z332 ZW CE10T Confocal Fiber Type Displacement Sensor User s Manual Z930 NX series Safety Control Unit User s Manual Error Table Event code Event name Functional classification Reference 00070000 hex Real Time Clock Stopped Errors for Self Diagnosis W500 W535 00080000 hex Real Time Clock Failed Errors for Self Diagnosis W500 W535 00090000 hex DIP Switch Setting Error Errors for Self Diagnosis W500 W535 000B 0000 hex Low Battery Voltage Errors for Self Diagnosis W500 W535 000C 0000 hex CPU Unit Overheat Errors for Self Diagnosis W500 W535 000D 0000 hex Internal Bus Check Error Errors for Self Diagnosis W500 W535 000E 0000 hex Non volatile Memory Life Exceeded Errors for Self Diagnosis W500 W535 000F 0000 hex SD Memory Card Invalid Type Errors for Se
196. as e The multi rotation counter was cleared for the cleared for the absolute absolute encoder encoder This applies only to during EtherCAT Cylinder type Servomotors communications 08010000 hex Battery The battery voltage The battery voltage is 3 2 V or S 1576 Warning is 3 2 V or less lower 08020000 hex Fan Warning The fan stop state e There is foreign matter in the S 1576 1577 continued for 1 sec fan ond e The Servo Drive failed 08030000 hex Encoder Encoder communi There is insufficient power sup S 1576 Communica cations errors ply voltage for the encoder tions Warn occurred in series e Noise is entering on the ing more frequently encoder line than the specified value NJ NX series Troubleshooting Manual W503 3 139 no q s10113 SOAR S 1Y01 443 U SIO 6 1 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 08040000 hex Encoder Seri The encoder tem e The ambient temperature is too S 1576 1577 alConversion perature exceeded high Unit Over the specified value e Servomotor Linear Motor failed heating or an overheating Warning warning was detected for the Serial Conversion Unit 08050000 hex Life Expec The remaining life e The life expectancy of the S 1576 1577 tancy Warn of the capacitor or capacitor or the fan is shorter ing the fan is shorter than the specified value than the specified
197. ase Shift Amount Out of Range Motion Control Instructions W508 548D 0000 hex Feeding Distance Out of Range Motion Control Instructions W508 548E 0000 hex Auxiliary and Slave Defined as Same Motion Control Instructions W508 Axis 548F 0000 hex Relative Position Selection Out of Motion Control Instructions W508 Range 54900000 hex Cam Transition Specification Out of Motion Control Instructions W508 Range 54910000 hex Synchronized Control End Mode Motion Control Instructions W508 Selection Out of Range 54920000 hex Enable External Latch Instruction Motion Control Instructions W508 Execution Disabled 54930000 hex Master Axis Offset Out of Range Motion Control Instructions W508 54940000 hex Slave Axis Offset Out of Range Motion Control Instructions W508 5495 0000 hex Command Current Position Count Motion Control Instructions W508 Selection Out of Range 54960000 hex Master Axis Gear Ratio Numerator Motion Control Instructions W508 Out of Range 54970000 hex Master Axis Gear Ratio Denominator Motion Control Instructions W508 Out of Range 54980000 hex Auxiliary Axis Gear Ratio Numerator Motion Control Instructions W508 Out of Range 54990000 hex Auxiliary Axis Gear Ratio Denomina Motion Control Instructions W508 tor Out of Range 549A 0000 hex Master Axis Position Type Selection Motion Control Instructions W508 Out of Range 549B 0000 hex Auxiliary Axis Position Type Selection Motion Control Instructions W508 Out of Range 549C 0000 hex Target Position
198. ast one Slave Unit NJ NX series Troubleshooting Manual W503 An alarm has occurred in at least one Slave Unit W493 3 167 no Aq siouiy spun s n s f9 Ul SOMA OL L E 3 Error Tables 3 2 Events in Order of Event Codes 3 2 1 3 168 This section provides a table of all events in order of the event codes Events that are not errors are also given in the tables Interpreting Error Descriptions The contents of the error table is described below Item Description Event code The event code of the error in the NJ NX series Controller is given The codes are given in eight hexadecimal digits Event name The name of the event is given Functional classification A functional classification of the source is given Reference The catalog number of the manual that provides details on the event are given Refer to information for the specified functional classification of the error in the error descriptions in the manual given in the Reference column in the tables for detailed information on an error The manual names are given below for the catalog numbers Cat No Manual name W500 NJ series CPU Unit Hardware User s Manual W501 NJ NX series CPU Unit Software User s Manual W502 NJ NX series Instructions Reference Manual W521 NX series Digital I O Units Users Manual W522 NxX series Analog I
199. at is checked at Verify Error power up is decreased 247B0000hex Number of Too many Sensors More than the maximum num S E429 Sensors Over are connected ber of Sensors are connected Limit 247C 0000 hex Number of The number of Sen e The set value does not match S E429 Sensors Ver sors that is con the number of Sensors that are ify Error nected does not actually connected agree with the set tings 247D 0000 hex Number of Too many Sensors More than the maximum num S E429 Sensors Over are connected at ber of Sensors are connected at Distrib Distributed Sensor at Distributed Sensor Unit uted Sensor Unit Unit 34F80000hex Dummy Sen Too many Dummy There are too many Dummy S E429 sors Setting Units are set Units set so some Sensors are Error not assigned logical unit num bers 04A10000hex Non volatile An error occurredin Non volatile memory failure S E429 Memory non volatile mem Hardware ory Error NJ NX series Troubleshooting Manual W503 3 145 aoinos q s1014 L SOAR S 1y91 443 U SIOZ 6 3 Error Tables fi ZW CE1L T Confocal Fiber Type Displacement Sensor The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name Z332 ZW CE1LT Confocal Fiber Type Displacement Sensor User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt
200. ation 6060 hex was set to pp or hm in Fully closed Control Mode when the communications period was set to 1 ms and the electronic gear parameter ratio was not set to 1 1 This applies only to Cylin der type Servomotors No bytes i e no objects were mapped for RxPDO More than 10 objects were mapped for RxPDO More than 11 objects were mapped for TxPDO CSP Switching Reference Posi tion 4020 hex was mapped for TxPDO when the communica tions period was set to 500 us or when the electronic gear object ratio was not set to 1 1 Maj Prt Level Min Obs Info Reference 1576 1577 38530000 hex Magnetic Pole Position Estimation Error 1 Magnetic pole posi tion estimation was not completed suc cessfully Settings associated with the external encoder are incorrect The command time or force command value for magnetic pole position estimation is too low There is a large unbalanced load or friction 1577 38540000 hex Magnetic Pole Position Estimation Error 2 Magnetic pole posi tion estimation was not completed suc cessfully because the motor did not stop within the Magnetic Pole Posi tion Estimation Time Limit for Stop The value set for the Magnetic Pole Position Estimation Time Limit for Stop 3927 hex is small compared with the actual stop time of the motor The motor is moving when no force is applied 1577 38550000 hex Magnetic Pole Position
201. aves or Special Units for the procedures to read their error logs You can check the error logs from CJ series Special Units on the Controller Event Log Tab Page of the Sysmac Studio User defined Events These are events that occur in applications that the user developed Refer to the NJU NX series CPU Unit Software User s Manual Cat No W501 for information on user defined events Non fatal errors are managed as Controller events This section describes mainly the Controller events NJ NX series Troubleshooting Manual W503 1 Overview of Errors i Details on Controller Events Errors and Information Controller Event Times The time of occurrence is recorded when an event occurs The times of occurrence are based on the CPU Unit s built in clock data S140114 e eJ UON For events that occur in EtherCAT Slave Terminals the times of occurrence are based on the clock data that the EtherCAT Slave Terminal receives from the CPU Unit If the EtherCAT Slave Terminal cannot obtain the clock data the time of occurrence is recorded as 1970 1 1 0 00 00 The times of occurrence are displayed on the Sysmac Studio or HMI Sources of Controller Events The Event source information indicates the location where an event occurred The event source identifies the particular function module in the CPU Unit in which the event occurred For some func tion modules there is more detailed information about the event source This i
202. ay in array of the structure variable later ments in the structure vari that was specified for the in out Track Option able that is speci variable of the instruction is out Structure fied in the of range Variable Out TrackOptions in out of Range variable to a motion control instruction is out of range 572E0000 hex Numbers of The arrays in the e The arrays in the output signal S W508 Ver 1 06 or Elements in structure variables structure variable and track later Output Sig that are specified option structure variable that nals and for the Outputs and are specified for the in out vari Track Option TrackOptions in out ables to the instruction do not Arrays Not variables to a have the same number of ele Matched motion control ments instruction do not have the same number of ele ments 57310000 hex Same Track The same track e The same track number was S W508 Ver 1 06 or Number Set number was speci specified more than the allow later ting in Switch fied more than the able number of times for the Structure Out allowable number of TrackNumber in the Switches of Range times for the Track in out variable to a motion con Number in the trol instruction Switches in out variable to a motion control instruction 3 82 NJ NX series Troubleshooting Manual W503 3 1 4 Errors in the EtherNet IP Function Module i Built in EtherNet IP Port on CPU Unit The manual names are given below for the cat
203. because it was in use by another application Event code Event name Meaning Assumed cause 5401240C hex Specified File An FTP transfer for an FTP The file specified for S W502 Ver 1 08 or Access Failed client communications the FTP client commu later instruction failed because nications instruction file access failed was in use by another application The file or directory specified for the FTP client communica tions instruction to write is write pro tected 5401240D hex IP Address Setting Instruction execution was The network address S W502 Ver 1 10 or Invalid not possible because there of the port specified in later is an error between the IP the instruction is the address setting of the port same as the network specified in the instruction address of another and the other port settings port Both the port specified in the instruction and the other ports are set as unused ports 54012000 hex NX Message Error An error response code e Depends on the S W502 Ver 1 05 or was returned for an NX nature of the error later message 54012C01 hex NX Message The maximum resources More than 32 NX mes S W502 Ver 1 05 or Resource Overflow that you can use for NX sage instructions were later message instructions at the executed at the same same time was exceeded time 5401 2C02 hex NX Message A timeout occurred during The specified NX Unit S W502 Ver 1 05 or Timeout execution of an NX mes doe
204. ccc2ec cece cecet ses sSeseecen dvi ee aae eaaa aa AEEA eaa raaa aa ANa ia aiana 1 6 1 2 1 Types of Fatal Erro Sensan a i ees Ui a RA 1 6 1 2 2 Checking for Fatal ErrolS ensi errn a anaiena eiieeii ae elev eee ae 1 7 1 3 Non fatal Errors inna a aa aaa Soto canes ew eevee radai ee 1 8 1 3 1 Types of Non fatal Errorsita scsi ais he eee es ee ee 1 8 1 3 2 Checking for Non fatall Errors eii enois teanas eaaa aa ea Oa E ena AE AE NaRa R 1 15 1 3 3 Resetting Non fatal Errors ic merses taet Sees th teeta cane a aeaa i a y 1 18 Section 2 Error Troubleshooting Methods 2 1 Troubleshooting FlOWChartS cceecccceseteeeeeeeeeeeeeeeneneeeseeeeseeeeseensneeeeeeeesnneeeeeeaseceeeeensneeeeeeens 2 2 2 1 1 Checking to See If the CPU Unit Is Operating ec eeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeseeeeeaeeeeeteeeeeetens 2 2 2 1 2 Troubleshooting Flowchart for Non fatal Errors 0 eeseeesseeeseeeeeneeeeeeeeeseeeeeeneeeesaeeeseneeeeeeeeees 2 4 2 2 Troubleshooting Fatal Errors ccssscccceseeeeeeeeeeeeeeeeeeeseeeeeeeesneeeseeeeseeeeeeeesseeeeseensneeeseeensecneeeenss 2 5 2 3 Troubleshooting Non fatal Errors ccss sseeceeseeeeeeeeeseeeeeeeenseeeeeeeenseceeeeensneeneeeeeseeeneeeenseseneneees 2 7 2 3 1 Identifying and Resetting Errors with the Sysmac Studio ceeceecceeeeeeeeeeeeeeeeeeeeeeeeneeseeeeeneetee 2 7 2 3 2 Identifying and Resetting Errors with an HMI 0 0 eeeeeeseeeeeeneeeeseeeesaeeeesaeeessaeeeeeneeeesnneeeeneeees
205. ccurred 34290000 hex IP Address An error was e Parameter error S W506 Ver 1 10 or Setting Error detected in the IP e Power was interrupted when a later address settings download was in progress for the built in EtherNet IP port set tings e The IP address acquired from BOOTP server is illegal e A memory error occurred 3 84 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cab Reference Maj Prt Min Obs Info 342A 0000 hex DNS Setting An error was e Parameter error S W506 Ver 1 10 or Error detected in the e Power was interrupted when a later DNS settings or download was in progress for Hosts settings the built in EtherNet IP port set tings A memory error occurred 50010000 hex Controller The amount of data The amount of data for the S W506 Ver 1 02 or Insufficient for the EtherCAT EtherCAT slave configuration later Memory slave configuration network published information Warning network published or other data exceeds the value information or that is specified for the CPU other data exceeds Unit the value that is specified for the CPU Unit You may not be able to per form online editing or other operations 84030000 hex DNS Server Connection with the Parameter error S W506 Connection DNS server failed e Server is down Error e An error occurred in the
206. ce log is writ e The SD Memory Card is ten to the SD Mem damaged ory Card 3 98 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 14E40000 hex Invalid SD An SD Memory e An SD Memory Card is not W528 Memory Card Card is not inserted inserted oran SD e The SD Memory Card type is Memory Card that not correct oe writtenis e The format of the SD Mem mSSrtog ory Card is not correct The SD Memory Card is write protected 66000000 hex Send Transac The send transac e The capacity to process the W528 tion Queue tion exceeded the send transaction is insuffi Overrun capacity for tempo cient rary storage 6601 0000 hex Reception The reception e The capacity to process the S W528 Transaction transaction reception transaction is Queue Over exceeded the insufficient run capacity for tempo rary storage 66020000 hex Too Long The SECS mes e The SECS message to be S W528 SECS Mes sage to be sent to sent to the host exceeds the sage the host exceeds maximum length the maximum length 95420000 hex GEM Service The GEM Service The GEM Service started S W528 Started started normally normally 95430000 hex Shutdown The shutdown pro The shutdown processing S W528 Completed cessing was com was completed normally pleted normally 9544
207. ced Refreshing Cleared Errors Related to Controller Opera W500 W501 tion W535 901A0000 hex Backup Started Errors Related to Controller Opera W500 W501 tion W535 901B0000 hex Backup Completed Errors Related to Controller Opera W500 W501 tion W535 901C 0000 hex Restore Operation Started Errors Related to Controller Opera W500 W501 tion W535 901D0000 hex Restore Operation Completed Errors Related to Controller Opera W500 W501 tion W535 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 90400000 hex Event Log Cleared NxX series EtherCAT Coupler Unit W519 W521 NX series Digital I O Units NX series W522 W523 Analog I O Units NX series System W524 Z930 Units NX series Position Interface Units and NX series Safety Control Unit 9042 0000 hex Restart Executed NX series EtherCAT Coupler Unit W519 90430000 hex Memory All Cleared NxX series EtherCAT Coupler Unit W519 Z930 and NX series Safety Control Unit 94010000 hex Tag Data Link Download Started Built in EtherNet IP Port on CPU Unit W506 94020000 hex Tag Data Link Download Finished Built in EtherNet IP Port on CPU Unit W506 94030000 hex Tag Data Link Stopped Built in EtherNet IP Port on CPU Unit W506 94040000 hex Tag Data Link Started Built in EtherNet IP Port on CPU Unit W506
208. cket Monitoring Function Not Instructions W502 Started 5401 1807 hex Packet Monitoring Function in Opera Instructions W502 tion NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 5401 1808 hex Communications Resource Overflow Instructions W502 5401 1809 hex Packet Monitoring Function Not Sup Instructions W502 ported 5401 1C00 hex Explicit Message Error Instructions W502 5401 1C01 hex Incorrect Route Path Instructions W502 5401 1C02 hex CIP Handle Out of Range Instructions W502 5401 1C03 hex CIP Communications Resource Over Instructions W502 flow 5401 1C04 hex CIP Timeout Instructions W502 5401 1C05 hex Class 3 Connection Not Established Instructions W502 5401 1C06 hex CIP Communications Data Size Instructions W502 Exceeded 5401 2000 hex Local IP Address Setting Error Instructions W502 54012001 hex TCP UDP Port Already in Use Instructions W502 5401 2002 hex Address Resolution Failed Instructions W502 54012003 hex Status Error Instructions W502 54012004 hex Local IP Address Not Set Instructions W502 5401 2006 hex Socket Timeout Instructions W502 5401 2007 hex Socket Handle Out of Range Instructions W502 5401 2008 hex Socket Communications Resource Instructions W502 Overflow 5401 2400 hex No Execution Right Instructions W502 5401240
209. com munications path 84040000 hex NTP Server Connection with the Parameter error S W506 Connection NTP server failed e Server is down Eron e An error occurred in the com munications path 84070000 hex Tag Data Link Establishing a tag The tag data link connection S W506 Connection data link connection information is not the same for Failed failed the originator and target e Insufficient connections 84080000 hex Tag Data Link A timeout occurred The power supply to the target S W506 Timeout in a tag data link node is OFF e Communications with the target node stop The Ethernet cable for Ether Net IP is disconnected e The Ethernet cable for Ether Net IP is broken e Noise e The link to the built in Ether Net IP port is OFF 84090000 hex Tag Data Link A timeout occurred The power supply to the target S U W506 Ver 1 04 or Connection while trying to node is OFF later Timeout establish a tag data e Communications at the target link connection node are stopped e The Ethernet cable connector for EtherNet IP is disconnected e The Ethernet cable for Ether Net IP is broken e An error occurred in the com munications path 840A 0000 hex IP Address The same IP e The IP address of the built in S W506 Ver 1 10 or Duplication address is used EtherNet IP port is also used as later Error more than once the IP address of another node 840B0000 hex BOOTP Connection with the e Server setting error S
210. correct or termi nating resistance is not set cor rectly The remote device could not interpret the protocol com mand The response from the remote device was sent too soon The response timeout monitor ing time of the serial gateway is too short The loopback test jig failed The communications circuits in the Serial Communications Unit are faulty A serial gateway interrupted processing between protocol macro steps Noise occurred The Serial Communications Mode setting is incorrect NJ NX series Troubleshooting Manual W503 W494 Event code 64A50000 hex Event name Comparison Error Meaning A comparison error occurred Assumed cause Loopback test jig failure Noise The communications circuits in the Serial Communications Unit are faulty Maj Prt Level Min Obs 3 Error Tables Info Reference W494 64A60000 hex Reception Overflow More than the spec ified amount of receive data was received in No pro tocol Mode One or more bytes of data was received after the completion the reception W494 64A7 0000 hex Command Format Error An illegal function code or address was specified in a received Modbus RTU command An illegal function code address or data was specified in a received Modbus RTU command W494 84680000 hex Transmis sion Error A transmission error occurred One of the following errors occurre
211. ct The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply is insuffi cient e There is a hardware error in the NX Unit 80210000 hex NX Unit Out An output synchro e The communications cable that S W522 put Synchro nization error connects the Communications nization Error occurred in the NX Coupler Unit is disconnected or Unit a connection is faulty e Noise 80240000 hex NX Unit An error occurredin There is a hardware error in the S W522 Clock Not the clock informa NX Unit Synchro tion between the e There is a hardware error in the nized Error EtherCAT Coupler EtherCAT Coupler Unit Unit and the NX Unit 64F00000 hex Unit Over The analog input e The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 1 nel 1 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel 1 exceeded the upper limit of the output range 64F10000 hex Unit Over The analog input e The analog input data U S W522 Range for data for input chan exceeded the upper limit of the Channel 2 nel 2 exceeded the input range Or the analog out upper limit of the put data exceeded the upper input range Or the limit of the output range analog output data for output channel
212. ct Corrupted Servo G5 and G5 Linear 1576 1577 14AC 0000 hex Object Corrupted Servo G5 and G5 Linear 1576 1577 14AD0000 hex Object Corrupted Servo G5 and G5 Linear 1576 1577 14B00000 hex Linearity Correction Data Error ZW CE10T Confocal Fiber Type Dis Z332 placement Sensor 14B10000 hex Linearity Correction Data Read Error ZW CE10T Confocal Fiber Type Dis Z332 placement Sensor 14B20000 hex System Setting Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 14B30000 hex Bank Data Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 14C00000 hex Unit Calibration Value Parity Error NX series Analog I O Units W522 14D00000 hex Spool Memory Corrupted DB Connection Service W527 14D20000 hex Execution Log Save Filed DB Connection Service W527 NJ NX series Troubleshooting Manual W503 3 173 S98POD 1USAZ JO 1 p10 U S UBAZ Z jqeL 10113 Z Z 3 Error Tables 3 174 Event code Event name Functional classification Reference 14D30000 hex SQL Execution Failure Log Save DB Connection Service W527 Failed 14E00000 hex Invalid GEM Setting Data GEM Services W528 14E1 0000 hex GEM Service Log Save Failed GEM Services W528 14E20000 hex Spool Data Discarded GEM Services W528 14E30000 hex Spool Save Failed GEM Services W528 14E40000 hex Invalid SD Memory Card GEM Services W528 18200000 hex Absolute Encoder Overspeed Error Servo G5
213. cted in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A50000 hex SF_ESPE An error was Refer to information on the diag S Z930 Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A60000 hex SF_GuardLo An error was Refer to information on the diag S Z930 cking Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A70000 hex SF_GuardMo An error was Refer to information on the diag S Z930 nitoring Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A80000 hex SF_ModeSel An error was Refer to information on the diag S Z930 ector Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74A90000 hex SF_MutingPa An error was Refer to information on the diag S Z930 r Error detected in execu nostic code that is given
214. ction to create is too long 5401140E hex SD Memory Card SD Memory Card access e The SD Memory Card S W502 Access Failed failed is broken e The SD Memory Card slot is broken 5401140F hex Backup Operation Another backup operation Another backup oper S W502 Ver 1 08 or Already in is already in progress ation is already in later Progress progress 54011410 hex Cannot Execute Execution of a backup e Execution of the S W502 Ver 1 08 or Backup operation was not possible instruction was later attempted during exe because execution of gt cution of online edit another operation was in ing Progress e Execution of the instruction was attempted during exe cution of a Save Cam Table instruction e Execution of the instruction was attempted while a CPU Unit name change operation was in progress 54011411 hex Unit Slave Backup A Unit slave backup e A Unit slave backup S w502 Ver 1 08 or Failed operation failed operation failed later 54011800 hex EtherCAT Commu Accessing the EtherCAT e The EtherCAT network S W502 nications Error network failed when an is not in a usable sta instruction was executed tus 54011801 hex EtherCAT Slave Accessing the target slave The target slave does S W502 Does Not Respond failed when an instruction not exist was executed The target slave is not in an operating condi tion 5401 1802 hex EtherCAT Timeout A timeout occurred while e Communications with S W
215. ctions W502 5401 0C02 hex Port Setup Already Busy Instructions W502 5401 1400 hex SD Memory Card Access Failure Instructions W502 54011401 hex SD Memory Card Write protected Instructions W502 5401 1402 hex SD Memory Card Insufficient Capac Instructions W502 ity 5401 1403 hex File Does Not Exist Instructions W502 5401 1404 hex Too Many Files Directories Instructions W502 5401 1405 hex File Already in Use Instructions W502 5401 1406 hex Open Mode Mismatch Instructions W502 5401 1407 hex Offset Out of Range Instructions W502 5401 1408 hex Directory Not Empty Instructions W502 5401 1409 hex That File Name Already Exists Instructions W502 5401 140A hex Write Access Denied Instructions W502 5401 140B hex Too Many Files Open Instructions W502 5401 140C hex Directory Does Not Exist Instructions W502 5401 140D hex File or Directory Name Is Too Long Instructions W502 5401 140E hex SD Memory Card Access Failed Instructions W502 5401 140F hex Backup Operation Already in Prog Instructions W502 ress 5401 1410 hex Cannot Execute Backup Instructions W502 54011411 hex Unit Slave Backup Failed Instructions W502 5401 1800 hex EtherCAT Communications Error Instructions W502 5401 1801 hex EtherCAT Slave Does Not Respond Instructions W502 5401 1802 hex EtherCAT Timeout Instructions W502 5401 1803 hex Reception Buffer Overflow Instructions W502 5401 1804 hex SDO Abort Error Instructions W502 5401 1805 hex Saving Packet Monitor File Instructions W502 5401 1806 hex Pa
216. cuted name e A directory contained another directory when an attempt was made to change the directory name NJ NX series Troubleshooting Manual W503 3 21 no q s10113 JNPON UOUN OTd Y Ul S101 Z L 3 Error Tables i Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54011409 hex That File Name An instruction could not be A file already exists S W502 Already Exists executed because the file with the same name name specified for the as the name specified instruction already exists for the instruction to create 5401 140A hex Write Access An attempt was made to e The file or directory S W502 Denied write to a write protected specified for the file or directory when an instruction to write is instruction was executed write protected 5401 140B hex Too Many Files The maximum number of e The maximum number S W502 Open open files was exceeded of open files was when opening a file for an exceeded when open instruction ing a file for an instruc tion 5401140C hex Directory Does Not The directory specified for The directory speci S W502 Exist an instruction does not fied for an instruction exist does not exist 5401 140D hex File or Directory The file name or directory The file name or direc S W502 Name Is Too Long name that was specified for tory name that was an instruction is too long specified for the instru
217. cution of the FTP client communica tions instruction e The capacity of the SD Memory Card is insuf ficient e The SD Memory Card is write protected 54012409 hex Specified File A file specified for an FTP A file specified for an S W502 Ver 1 08 or Does Not Exist client communications FTP client communi later instruction does not exist cations instruction i does not exist 5401240A hex Specified File Is The data was not e The data was not S W502 Ver 1 08 or Write Protected transferred because the transferred because later FTP client communications hef TE iene Omi nications instruction instruction was set to not Was sottonot over overwrite files with the write files with the same name same name and a file with the specified file name already existed at the destination NJ NX series Troubleshooting Manual W503 3 29 no q s1013 JNPON UOROUNA O1d Y Ul SIO Z L 3 Error Tables Level Refer Maj Prt Min Obs Info ence 5401 240B hex Failed To Delete A file was not deleted after The FTP client com S W502 Ver 1 08 or Specified File it was transferred with an munications instruc later FTP client communications tion was set to delete instruction files after they are transferred but it was not possible to delete the specified file because it had a read only attribute It was not possible to delete the file speci fied for the FTP client communications instruction
218. d e Tfs Send Finished Monitor ing Time Exceeded Tfr Receive Finished Moni toring Time Exceeded e Tr Receive Wait Monitoring Time Exceeded e FCS Check Error Command Error e Timeout Error e Overrun Error e Framing Error e Parity Error W494 84690000 hex Overrun Error An overrun occurred In Serial Gateway Mode or Pro tocol Macro Mode e The reception circuits in the Serial Communications Unit are faulty e A transmission error occurred due to noise or other factors No protocol Mode e The reception buffer received more than 259 bytes of data before the SerialRcv SerialR cvNoClear instruction was executed During Loopback Test e Loopback test jig failure e Noise e The communications circuits in the Serial Communica tions Unit are faulty W494 846A 0000 hex Framing Error A frame error occurred NJ NX series Troubleshooting Manual W503 In Serial Gateway Mode or Pro tocol Macro Mode e The reception circuits in the Serial Communications Unit are faulty e A transmission error occurred due to noise or other factors During Loopback Test e Loopback test jig failure e Noise e The communications circuits in the Serial Communica tions Unit are faulty W494 3 157 no q s10113 spun s n s f9 UI s1013 OL L E 3 Error Tables Event code 846B 0000 hex Event name Parity Error Meaning
219. d Sysmac Studio Pe Possible Flashing RUN indicator green Incorrect Power Supply Unit Connected Not lit Not possible Communications with Sysmac Studio CPU Unit Watchdog Timer Error Possible Buyesedo s HUN Add 4 88S 0 BupjoeyD 1 1 2 A non fatal error occurred Refer to 2 1 2 Troubleshooting Flowchart for Non fatal Errors NJ NX series Troubleshooting Manual W503 2 3 2 Error Troubleshooting Methods 2 1 2 Troubleshooting Flowchart for Non fatal Errors For a non fatal error use the Sysmac Studio or an HMI to troubleshoot the error with the following flow chart You can use the indicators to check the following e Level e Whether the error is in the EtherNet IP port or the EtherCAT port e f the sources of the error is the EtherNet IP port or the EtherCAT port whether you can restore nor mal status yourself Non fatal error To immediately check the specific error To check error status with the indicators Flashing ERROR indicator red Not lit Partial fault level or minor fault level Check all of the following branches that correspond to the status of the EtherNet IP NET ERR and EtherCAT NET ERR indicators EtherNet IP NET ERR indicator is lit or flashing Both indicators are not lit EtherCAT NET ERR indicator is lit or flashing EtherNet IP NET ERR Flashing indicator red EtherCAT NET ERR indicator red Maj
220. d able Or division by an inte range for an input vari ger of 0 occurred in division able Or division by an or remainder calculations integer of 0 occurred in division or remain der calculations 54010401 hex Input Mismatch The relationship for the e The relationship for an S W502 instruction input parame input parameter did ters did not meet required not meet required con conditions Or a numeric ditions value during or after e A value when process instruction execution did ing an instruction or in not meet conditions the result does not meet the conditions 54010402 hex Floating point Non numeric data was e Non numeric data was S W502 Error input for a floating point input for a floating number input parameter to point number input an instruction parameter to an instruction 54010403 hex BCD Error A value that was not BCD A hexadecimal digit of S W502 was input for a BCD input A B C D E or F was parameter to an instruction input for a BCD input parameter to an instruction 54010404 hex Signed BCD Error An illegal value was input e An illegal value was S W502 3 18 for the most significant digit for a signed BCD input parameter to an instruction input for the most sig nificant digit for a signed BCD input parameter to an instruction e The most signifi cant digit was 2 to F when _BCDO was specified as the BCD format e The most signifi cant digit was A B C D or E when _BCD
221. d and the with the SECS GEM instruction was exe Configurator cuted 5401 3822 hex Set to Disable The instruction that e The instruction executed S W528 was set to disable was for a GEM capability was executed disabled on the SECS GEM Configura tor 54013824 hex Undefined CEID An undefined CEID e A CEID that was not S W528 was specified and the defined in the instruction was exe SECS GEM Configura cuted tor was specified 5401 3825 hex Undefined ALID An undefined ALID e An ALID that was not S W528 was specified and the defined in the instruction was exe SECS GEM Configura cuted tor was specified 54013826 hex Undefined An undefined CCODE e A CCODE that was not S W528 CCODE was specified and the defined in the instruction was exe SECS GEM Configura cuted tor was specified 5401 3827 hex Undefined Mes An undefined mes e A message number that S W528 sage Number sage number was was not defined in the specified and the SECS GEM Configura instruction was exe tor was specified cuted 5401 3828 hex HSMS Commu An HSMS communica e An HSMS communica S W528 nications Set tions setting that is out tions setting that is out of ting Out of of range was specified range was specified Range and the instruction was executed 5401 3829 hex TID Out of ATID that is out of e ATID that is out of range S W528 Range range was specified was specified and the instruction was executed 5401 382C hex Undefined ECID An undefined ECID e
222. d function mod You can check the highest level status and highest level event code in the ule error status current Controller errors Checking with system defined vari You can check the current Controller error status for each function mod ables ule 1 Detailed information such as error causes and corrections is not displayed 2 To perform troubleshooting from an HMI connect the HMI to the built in EtherNet IP port on the CPU Unit Refer to A 1 Applicable Range of the HMI Troubleshooter for the applicable range of the HMI Troubleshooter This section describes the above checking methods i Checking the Indicators Checking the Level of a Controller Error You can use the PWR indicator on the Power Supply Unit and the RUN and ERROR indicators on the CPU Unit to determine the level of an error The following table shows the relationship between the Controller s indicators and the event level Indicators Event level PWR green RUN green ERROR red Lit Not lit Lit Major fault level Lit Lit Flashing Partial fault level 1 s intervals Minor fault level NJ NX series Troubleshooting Manual W503 1 15 1 Overview of Errors Indicators RUN green ERROR red Checking the Status of EtherCAT and EtherNet IP Ports For the EtherCAT and EtherNet IP ports use the EtherCAT and EtherNet IP NET ERR indicators to determine whether an error that affects process data communications has occurred and wh
223. d in CircAxes are not included in the composition axes in the Axes Group Set tings e The same axis was specified for both axes of CircAxes 5401547F hex Auxiliary Slave The values of the parame The parameters for S W502 Axis Numbers Not ters for the Auxiliary and the Auxiliary and in Ascending Slave input variables to a Slave input variables Order motion control instruction to the instruction are are not in ascending order not in ascending order 54015480 hex Cam Table Prop A phase that was not in A phase that was not S W502 erty Ascending ascending order was found in ascending order Data Error at during calculating the num was found when cal Update ber of valid data Or after culating the number of calculations the number of valid data valid data is 0 e After calculations the number of valid data is 0 54015481 hex MC_Write Target The parameter specified for Instruction input S W502 Out of Range the Target input variable to parameter exceeded a motion control instruction the valid range of the is out of range input variable 54015482 hex Master Travel Dis The parameter specified for e Instruction input S W502 3 42 tance Specifica tion Out of Range the MasterDistance input variable to a motion control instruction is out of range parameter exceeded the valid range of the input variable NJ NX series Troubleshooting Manual W503 3 Error Tables
224. d set to a remote USB connection in the Communications Setup of the Sysmac Studio Is the destination IP address for a remote USB connection or Ethernet hub connection in the Communications Setup of the Sysmac Studio set correctly and is the IP address set correctly in the destination Controller No Is the USB driver installed correctly No Turn ON the power supply to the Controller Can the Sysmac Studio Yes go online with CPU Unit Insert the cable connectors all the way at the computer and Controller Yes Can the Sysmac Studio go online with CPU Unit Set the connection method to a remote USB connection in the Communications Setup of the Sysmac Studio Set the destination IP address for a remote USB connection or Ethernet hub connection in the Communica tions Setup of the Sysmac Studio Can the Sysmac Studio go online with CPU Unit Correct the destination IP address for a remote USB connection or Ethernet hub connection in the Communications Setup of the Sysmac Studio Correct the IP address setting in the destination Controller Can the Sysmac Studio go online with CPU Unit Install the USB driver Refer to the appendices of Sysmac Studio Version 1 Operation Manual Cat No W504 for the installation procedure for the USB driver Replace the USB cable or the Ethernet cables and Ethernet switches between
225. d set the required IP address Is the same IP address set for more than one node computer or Controller in the same domain Can the Sysmac Studio go online with CPU Unit Change the Ethernet interface card specification on the Sysmac Studio or connect the Ethernet cable to the specified interface card Refer to the appendices of Sysmac Studio Version 1 Operation Manual Cat No W504 for the procedure to specify the Ethernet interface card Is the Ethernet cable connected to the Ethernet interface card that is specified to use to connect to the Controller in the Sysmac Studio Can the Sysmac Studio go online with CPU Unit Replace the Ethernet cable NJ NX series Troubleshooting Manual W503 2 21 2 Error Troubleshooting Methods Ethernet Hub Connection Sysmac Studio cannot connect to CPU Unit No Is power supplied to the Controller Yes No Is the Ethernet cable No connected properly Yes No Is the connection method set to an Ethernet hub connection in the Communications Setup of the Sysmac Studio No Yes No Is the destination IP address for a remote USB connection or Ethernet hub connection set correctly in the Communications Setup of the Sysmac Studio Yes No 2 22 Turn ON the power supply to the Controller Can the Sysmac Studio 1 go online
226. d the Servo Drive was in operation enabled state Servo ON a command was received that changes the communications state from Operational to another state Init Pre operational or Safe operational state e When bit 09 Remote of the Statusword 6041 hex was set to 0 local a command was received during FFT or test run status that changes the ESM state from Operational Safe operational or Pre operational state to Init state e An unsupported number was set for 6060 hex Operation Mode e During Fully closed Control Mode csv or cst was set for 6060 hex Operation Mode This applies to Cylinder type Servomotors e The setting of 6060 hex Opera tion Mode was changed at an interval of less than 2 ms e Homing was started when 6098 hex Homing Method was set to a value other than 8 12 19 20 33 34 or 35 e Data setting warnings BO hex occurred continuously for the number of data setting warn ings that is set in 3781 hex Data Setting Warning Detec tion Count 78010000 hex Operation An attempt was e EtherCAT communications S 1576 1577 Command made to establish change from Init to Pre opera Competition EtherCAT commu tional state was established or nications or to turn an attempt to turn ON the ON the Servo from Servo from the Controller the Controller enable operation was made enable operation while executing an FFT that while executing an operates with the Servo Drive FFT that operates t
227. ded the valid range of the Mode Selec TriggerInput Mode input variable tion Out of input variable to a Range motion control instruction is out of range 54510000 hex Drive Trigger The parameter e Instruction input parameter S W508 Signal Selec specified for the exceeded the valid range of the tion Out of TriggerInput Input input variable Range for Drive input variable Trigger Input to a motion control Condition instruction is out of range 3 66 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cab Reference Maj Prt Min Obs Info 54530000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution Axis input variable Disabled when re executing Axis Specifi a motion control cation instruction This input variable can not be changed when re executing an instruction 54540000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution BufferMode input Disabled variable when re Buffer Mode executing a motion Selection control instruction This input variable cannot be changed when re executing an
228. der point method was specified for the MC_MoveCircular2D Circular 2D Interpola tion instruction 54015449 hex Circular Interpola The position specified for e The difference S W502 tion Center Specifi the center point exceeded between the distance cation Position Out the allowed range when the from the start point to of Range center method was speci the center point and fied for the the distance between MC_MoveCircular2D Cir the end point to the cular 2D Interpolation center point exceeded instruction the permitted value specified for the cor rection allowance ratio in the axes group set tings when the center designation method was specified for the MC_MoveCircular2D Circular 2D Interpola tion instruction 5401 544A hex Instruction Execu An instruction that cannot e An instruction that S W502 tion Error Caused be used when the Count cannot be used when by Count Mode Mode is set to Rotary Mode the Count Mode is set Setting was executed for an axis to Rotary Mode was that was set to Rotary executed for an axis Mode that was set to Rotary Mode 5401544C hex Parameter Selec The parameter specified for Instruction input S W502 tion Out of Range the ParameterNumber parameter exceeded input variable to a motion the valid range of the control instruction is out of input variable range 5401544D hex Stop Method The parameter specified for Instruction input S W502 Selection Out of the StopMode input vari
229. ding to user pro gram Sysmac Studio dis play when online Error messages are automatically displayed in the Controller Status Pane The user can display detailed information in the Troubleshooting Dialog Box 1_ If multiple Controller errors have occurred the indicators show the error with the highest event level 2 Operation stops in the function module Motion Control Function Module EtherCAT Master Function Module or EtherNet IP Function Module in which the error occurred NJ NX series Troubleshooting Manual W503 These items are not displayed in the error display in the Controller Status Pane S101143 e eJ UON s10113 eyeJ UON Jo S d L 1 Overview of Errors Operation in the Function Module Where an Error Event Occurred Event level Major fault level Partial fault level Minor fault level Observation Function module PLC Function User program execution Operation continues Module stops All axes stop The stop All axes stop The e The affected e Axis operation method depends on the stop method depends axes axes group continues error on the error stops The stop e The motion con method depends on trol instruction is Motion Control the settings not executed for Function Module e The motion control instructions not instruction is not exe related to axis cuted for instructions operation related to axis opera tion I O refreshing for EtherCAT
230. dius Over D Circular 2D instruction the radius of the cir flow Interpolation cle exceeded 40 bit data when instruction the converted to pulses for the bor radius of the circle der point or center specifica exceeded the maxi tion method mum value for the border point or cen ter specification method 3 72 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 547E0000 hex Circular Inter The parameter e Instruction input parameter S W508 polation Set specified for the Cir exceeded the valid range of the ting Out of cAxes input variable input variable Range to a motion control e The axes that were specified in instruction is out of CircAxes are not included in the range composition axes in the Axes Group Settings e The same axis was specified for both axes of CircAxes 547F 0000 hex Auxil The values of the e The parameters for the Auxil S W508 iary Slave parameters for the iary and Slave input variables to Axis Num Auxiliary and Slave the instruction are not in bers Not in input variables to a ascending order Ascending motion control Order instruction are not in ascending order 54800000 hex Cam Table A phase that was e A phase that was not in S W508 Property not in ascending ascending order was found Ascending order was found when calculati
231. e Fan Power Supply Error 08210000 hex Meaning An error occurred in the fan or power supply Manual name Assumed cause A foreign object is interfering with fan operation A suitable power supply voltage is not being used resulting in an overvoltage or undervoltage Maj Prt Level Min Obs Info FH FZ5 Vision System FH FZ5 Series Users Manual for Communications Settings Reference 2342 08220000 hex Camera Overcurrent Detected An overcurrent flowed to the Cam era There is a short circuit inside the Camera cable or in a circuit inside the Controller 2342 Parallel I O Overcurrent Detected 08230000 hex An overcurrent occurred in the par allel I O interface A parallel I O interface line is short circuited 2342 182D 0000 hex Setting Data Load Error Loading the scene group data failed The data is corrupted because the power supply was turned OFF while saving the previous scene data As the result of changing the operation mode the required amount of memory increased resulting in insufficient memory Z342 38590000 hex Camera Con nection Error 3 142 The Camera con nection is wrong A Camera is not connected to the Controller The Camera cable is broken The Camera Selection settings are not correct in the Camera Image Input and Camera Switching processing items A Camera is not connected to the Camera port o
232. e specified host name The power supply to the server is OFF e The DB is stopped in the server e The Ethernet cable connector is disconnected e The Ethernet cable is broken 54013006 hex DB Connec Asame name DB e The relevant instruction was S W527 tion Already Connection is executed when a same name Established already estab DB Connection was already lished established 54013007 hex Too Many DB The number of DB e The relevant instruction was S W527 Connections Connections that executed when the maximum can be established number of DB Connections that at the same time is can be established at the same exceeded time were already established 54013008 hex Invalid DB The specified DB The DB Connection specified in S W527 Connection Connection is not the DBConnection input vari correct or the DB able of the relevant instruction Connection is is wrong already closed The DB Connection specified in the DBConnection input vari able of the relevant instruction is closed 54013009 hex Invalid DB The specified DB e A structure variable that con S W527 Map Variable Map Variable is not tains a derivative data type of correct member was specified as a DB Map Variable e Anon structure variable was specified as a DB Map Variable e A structure array variable was specified as a DB Map Variable for INSERT or UPDATE 5401300A hex Unregistered The specified DB The DB Map Variable has not S W527 DB Map Vari Ma
233. e S W502 Ver 1 06 or Axis Use Change Axis Use instruc MC_ChangeAxisUse later tion was executed in a way Change Axis Use that would cause the maxi instruction was exe mum number of used real cuted in a way that axes to be exceeded would cause the maxi mum number of used real axes to be exceeded 54015720 hex Motion Control The motion control parame e The S W502 Ver 1 04 or Parameter Setting ter settings for the axis that MC_ChangeAxisUse later Error When was changed to a used axis Change Axis Use Changing Axis Use are incorrect instruction was used to change an unused axis to a used axis but the motion control parameter settings of the axis are not cor rect e The power supply was interrupted while a download of the motion control param eter settings was in progress e The non volatile mem ory is faulty or the life of the non volatile memory has been exceeded NJ NX series Troubleshooting Manual W503 3 45 no Aq siouiz JNPON UOUN O1d OU Ul SIO Z L 3 Error Tables fi Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015721 hex Required Process The objects that are e The objects that are S W502 Ver 1 04 or Data Object Not required for the axis type of required for the axis later Set When Chang the axis that was changed type of the axis that ing Axis Use to a used axis are not set was changed to a used axis a
234. e appendices of Sysmac Studio Version 1 Operation Manual Cat No W504 for the procedure to specify the Ethernet interface card Is the Ethernet cable connected to the Ethernet interface card that is specified to use to connect to the Controller in the Sysmac Studio Can the Sysmac Studio go online with CPU Unit Replace the Ethernet cable or Ethernet switch Troubleshooting a High System Service Load If a high system service load is the problem you will be able to go online with the CPU Unit from the Sysmac Studio if you start in Safe Mode Use the following procedure 7 Set on the DIP switch on the CPU Unit as shown below and then cycle the power supply to the Controller The CPU Unit will start in Safe Mode NX series CPU Units NJ series CPU Units Turn OFF _ Turn ON Turn OFF Turn OFF Turn ON NJ NX series Troubleshooting Manual W503 2 23 o9 JOuUeD no uayM HuNooysalqnoll v z olpnis sewsiAg ay wo aUul UO asned yor 10 Bunooyse qnol Z p Z 2 Error Troubleshooting Methods 2 24 2 Go online with the CPU Unit from the Sysmac Studio and perform the required operation Ensure that there is sufficient system service time to enable the Sysmac Studio to go online with the CPU Unit To do so either increase the period of the primary periodic task or decrease the sizes of the programs in the primary periodic task Refer to NU NX series CPU Unit Sof
235. e built in EtherNet IP port set tings e Memory error 34240000 hex FTP Server An error was e Setting error S W506 Setting Error detected in the FTP e Power was interrupted when a server settings download was in progress for the FTP server settings e Memory error 34250000 hex NTP Client An error was e Setting error S W506 Setting Error detected in the NTP e Power was interrupted when a client settings download was in progress for the NTP client settings e Memory error 34260000 hex SNMP Set An error was e Setting error S W506 ting Error detected in the e Power was interrupted when a SNMP agent trap download was in progress for settings the SNMP agent trap settings e Memory error 34270000 hex Tag Name Resolution of a tag The size of the network variable S W506 Resolution used in a tag data is different from the tag set Error link failed tings e The I O direction set for a tag data link and the I O direction of the Controller variable do not match e There are no network variables for the Controller tag settings e A variable in the Controller that is set for a tag data link has the Network Publish attribute set to Input but also has the Constant attribute 34280000 hex Basic Ether An error was e Parameter error S W506 Ver 1 10 or net Setting detected in the e Power was interrupted when a later Error Ethernet settings download was in progress for the built in EtherNet IP port set tings e A memory error o
236. e element numbers Or trun motion control cating the digits that are not instruction are not effective more than seven digits in ascending order caused the phases to not be in according to the ascending order element numbers 57410000 hex Too Many The number of e The number of cam data points S W508 Ver 1 08 or Data Points generated cam data in the generated cam table later in Cam Table points exceeded exceeded the number of ele th numberof ments in the array in the cam data variable that is specified elements in the for the CamTable input variable array in the cam to the instruction data variable that is specified for the CamTable input variable to a motion control instruction 57420000 hex Cam Table Distance in the e Distance in the generated cam S W508 Ver 1 08 or Displacement generated cam table exceeded the range of later Overflow table exceeded the REAL data range of REAL data 3 78 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 57430000 hex Aborted Cam A cam data variable A cam data variable that was S W508 Ver 1 08 or Table Used that was aborted aborted during generation due later during generation to an error in the og MC_GenerateCamTable Gen was specified for erate Cam Table instruction the CamTable input was specified for the CamTable variable to an in
237. e eq s l S FN jenuew sasn SHUN Ndd Jenue eoussajoy SuOHONAysU 101 U09 UONOW S2149S XN PN jenuew sasn Hod 1Y3194 3 u4mg HUN Nd S M S XN FN enue SASN HOd dIA2N19443 u 4mg HUN Nd S N S XN FN Using motion control Using EtherCAT Using EtherNet IP Using the database connection service Using GEM Services Writing the user program Using motion control Using EtherCAT Using EtherNet IP Using the database connection service Using GEM Services Programming error processing Testing operation and debugging Using motion control Using EtherCAT Using EtherNet IP Using the database connection service Using GEM Services Learning about error management and corrections 1 Maintenance a Using motion control Using EtherCAT Using EtherNet IP Refer to the NJ NX series Troubleshooting Manual Cat No W503 for the error management concepts and an overview of the error items Refer to the manuals that are indicated with triangles for details on errors for the corresponding Units NJ NX series Troubleshooting Manual W503 Manual Structure Manual Structure Page Structure The following page structure is used in this manual 4 Installation and Wiring Level 1 heading Level 2 heading Level
238. e error in the S W521 Clock Not the clock informa NX Unit Synchro tion between the e There is a hardware error in the nized Error EtherCAT Coupler EtherCAT Coupler Unit Unit and the NX Unit 70010000 hex Previous A previous time was A mistake in the user program S W521 Ver 1 06 Time Speci specified for output caused the specification of a fied refreshing with a previous time specified time e A Communications Synchroni stamp zation Error caused a delay in the I O data reaching the NX Unit 90400000 hex Event Log The event log was The event log was cleared by S W521 Cleared cleared the user 3 108 NJ NX series Troubleshooting Manual W503 3 Error Tables i NX series Analog I O Units The section provides a table of the errors events that can occur in the following Units NX AD oO NX DAOLI NX TS The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W522 NX series Analog I O Unit User s Manual Analog Input Units and Analog Output Units Event code Event name Meaning Assumed cause mca Reference Maj Prt Min Obs Info 00200000 hex Non volatile An error occurredin Non volatile memory failure S W522 Memory non volatile mem Hardware ory Error 10400000 hex Analog Unit An error occurred The pow
239. e for the Auxiliary Axis Slave input variables to a and Slave input vari motion control instruction ables to the instruc tion 5401548F hex Relative Position The parameter specified for e Instruction input S W502 Selection Out of the Relative input variable parameter exceeded Range to a motion control instruc the valid range of the tion is out of range input variable NJ NX series Troubleshooting Manual W503 3 43 no q s1013 JNPON UOUN OTd OU Ul SIO Z L 3 Error Tables i Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015490 hex Cam Transition The parameter specified for Instruction input S W502 Specification Out the CamTransition input parameter exceeded of Range variable to a motion control the valid range of the instruction is out of range input variable 54015491 hex Synchronized Con The parameter specified for e Instruction input S W502 trol End Mode the OutMode input variable parameter exceeded Selection Out of to a motion control instruc the valid range of the Range tion is out of range input variable 54015492 hex Enable External _mclmmediateStop was e _mclmmediateStop S W502 Latch Instruction specified for the StopMode was specified for the Execution Dis input variable when the StopMode input vari abled MC_TouchProbe Enable able when the External Latch instruction MC_TouchProbe was executed in Drive
240. e many reasons that prevent a software connection from the Sysmac Studio so time is required to determine if a fatal or non fatal error has occurred If you can not go online from the Sysmac Studio perform 2 4 Troubleshooting When You Cannot Go Online from the Sysmac Studio before you assume that the error is a fatal error NX series CPU Units Er voceurs A fatal error occurred in the CPU Unit Refer to 2 2 Troubleshooting Fatal Errors Not lit PWR indicator green Power Supply Error Flashing 2 s intervals for 30 s orllonger Flashing Not lit ERROR indicator red RUN indicator green System Initialization Error Communications with Sysmac Studio Flashing at 2 s intervals or 0 5 s intervals Not possible CPU Unit Reset Possible RUN indicator green CPU Unit Error Not lit Communications Not possible with Sysmac Studio Possible A non fatal error occurred Refer to 2 7 2 Troubleshooting Flowchart for Non fatal Errors 2 2 NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods NJ series CPU Units A fatal error occurred Refer to 2 2 Troubleshooting Fatal Errors Error occurs Not lit PWR indicator Power Supply Error green Lit syeyomo y Burooysasqnody L Z Not Flashing Not lit paar possible ERROR indicator Communications ith ebi UntAeset re
241. e name of the error is given Meaning A short description of the error is given Assumed cause The assumed cause of the error is given Level The level of influence on control is given The abbreviations have the following meanings Maj Major fault level Prt Partial fault level Min Minor fault level Obs Observation Info Information The symbols have the following meanings S Event levels that are defined by the system U Event levels that can be changed by the user See note Reference The catalog number of the manual that provides details on the event is given The manual name that corresponds to the manual number is given before each error table Note This symbol appears only for events for which the user can change the event level 3 1 2 Errors in the PLC Function Module The section provides tables of the errors events that can occur in the PLC Function Module They are divided into the following functional classifications e Self diagnosis e Unit configuration e Tasks e Controller operation e FINS communications e Instructions EN Additional Information e Instruction events are supported by CPU Units with unit version 1 02 or later e To create instruction events you must select Use for Event Log Settings Instruction Error Output on the Controller Setup With the default setting instructions events are not output Sysmac Studio version 1 03 or higher is required to use the Event Log Settings
242. e nega tive limit input was ON or an instruction for a motion with no direction specification was executed when the negative limit input was ON An axes group motion control instruction was exe cuted when the nega tive limit input was ON S W502 Servo Main Cir cuits OFF 54017422 hex An attempt was made to turn ON the Servo when the main circuit power sup ply to the Servo Drive was OFF NJ NX series Troubleshooting Manual W503 An attempt was made to turn ON the Servo when the main circuit power supply to the Servo Drive was OFF S W502 3 51 no Aq s1013 JNPON UOROUNA OTd Y Ul S1011 Z L 3 Error Tables 3 1 3 Errors in the Motion Control Function Module The section provides tables of the errors events that can occur in the Motion Control Function Module They are divided into the following functional classifications e General motion control e Motion control instructions Motion control instruction errors occur when a motion control instruction is executed Notification of these errors is provided as events but also the upper four digits of the event code is output to the ErrorID output variable of the motion control instruction and to the Lv Code system defined variable for motion control fi General Motion Control The manual names are given below for the catalog numbers given in the Reference column of the event
243. e not 0 and they are the same 34840000 hex Input Signal There is a mistake The settings of the input signal S W490 Range Set in the input signal range or the setting of the num ting Erroror range setting or in ber of analog inputs that are Error in Num the number of used is incorrect ber of Inputs inputs setting Setting 3 148 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause eer Reference Maj Prt Min Obs Info 34850000 hex Mean Value There is a mistake There is a mistake in the setting S W490 Processing in the setting of the of the number of samplings for Setting Error number of sam mean value processing plings for mean value processing 34860000 hex Error in Set There is a mistake The specification of the Cyclic S W490 ting of Con is the Conversion Conversion Mode or Direct version Mode Mode setting Conversion Mode is not correct 34870000 hex Output Hold There is a mistake The setting for output status S W490 Setting Error in the output hold when conversion stops is incor setting rect 34890000 hex Conversion There is a mistake e There is a mistake in the con S W490 Time Resolu in the conversion version time resolution or oper tion or Oper time resolution or ation mode setting ation Mode operation mode set Setting Error tin
244. ected mistakes 04 August 2012 Made additions to events and changes to the contents related to the upgrade to unit version 1 03 and corrected mistakes 05 February 2013 Made additions to events and changes to the contents related to the upgrade to unit version 1 04 and corrected mistakes 06 April 2013 Made additions to events and changes to the contents related to the upgrade to unit version 1 05 and corrected mistakes 07 June 2013 Made additions to events and changes to the contents related to the upgrade to unit version 1 06 and corrected mistakes 08 September 2013 Made additions to events and changes to the contents related to the upgrade to unit version 1 07 and corrected mistakes 09 December 2013 Made additions to events and changes to the contents related to the upgrade to unit version 1 08 and corrected mistakes 10 July 2014 Corrected mistakes 11 January 2015 Made additions to events and changes to the contents related to the upgrade to unit version 1 10 and corrected mistakes 12 April 2015 Made additions to events and changes to the contents related NJ NX series Troubleshooting Manual W503 to the addition of the NX701 and NJ101 and corrected mistakes 23 Revision History 24 NJ NX series Troubleshooting Manual W503 Overview of Errors This section provides information that is required to troubleshoot errors I
245. ecuted 5401 3832 hex CEPACK Out of A CEPACK that is out A CEPACK that is out of S W528 Range of range was specified range was specified and the instruction was executed 5401 3833 hex ACKC7 Out of An ACKC7 that is out e An ACKC7 that is out of S W528 Range of range was specified range was specified and the instruction was executed 5401 3834 hex ACKC7A Out of An ACKC7A that is out e An ACKC7A that is out of S W528 Range of range was specified range was specified and the instruction was executed 54013835 hex ACKC10 Out of An ACKC10 that is out e An ACKC10 that is out of S W528 Range of range was specified range was specified and the instruction was executed 5401 3836 hex EAC Out of An EAC that is out of e An EAC that is out of S W528 Range range was specified range was specified and the instruction was executed 5401 3838 hex Illegal SECS A message number for A message number for S W528 Message which an illegal SECS which a SECS message 3 102 message is set was specified and the instruction was exe cuted that does not agree with the instruction specifica tions was specified NJ NX series Troubleshooting Manual W503 3 Error Tables 3 1 8 Errors in Slave Terminals The section provides tables of the errors events that can occur in the following Units in OMRON Slave Terminals e NX series EtherCAT Coupler Units e NX series Digital I O Units e NX series Analog I O Unit
246. ed eg System Error P 3 2 64930000 hex Results Infor One of the following The number of writes was S Z317 8 mation ID occurred exceeded for a Number of Tag Status e The number of Writes Control command writes was e An overflow or underflow exceeded for a occurred for a Calculation Write Number of Writes command Control com e The data did not verify for a mand Data Check command zt e An overflow or e An error occurred in the data for 2 underflow a Read with Error Correction T occurred for a command 3 Calculation Write e An error occurred when writing 5 command for a Copy command 2 e The data did not g verify for a Data 3 Check command e An error occurred in the data fora Read with Error Correction com mand e An error occurred when writing for a Copy command 64940000 hex Results Infor A Write with Error e There is ambient noise where S Z317 mation Error Correction com the ID Tag is used Correction mand performeda e ID Tag error 1 bit error correc tion i CJ series High speed Counter Units The section provides tables of the errors events that can occur in the following Units CJ1W CT021 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W492 CJ series High speed Counter Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause r Reference Ma
247. ed for re Execution Mode when re executing a motion execution was control instruction This changed input variable cannot be changed when re executing an instruction 54015457 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the AxesGroup input vari not be changed for re Axes Group Spec able when re executing a execution was ification motion control instruction changed This input variable cannot be changed when re exe cuting an instruction 54015458 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the Jerk input variable not be changed for re Jerk Setting when re executing a motion execution was control instruction This changed input variable cannot be changed when re executing an instruction NJ NX series Troubleshooting Manual W503 3 37 no q s1013 JNPON UOROUNJ O1d Y Ul SIO Z L 3 Error Tables i Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015459 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the Master input variable not be changed for re Master Axis when re executing a motion e
248. ee If the CPU Unit Is Operating 000000 2 2 2 1 2 Troubleshooting Flowchart for Non fatal Errors 0 0000 e eee 2 4 Troubleshooting Fatal Errors 000 cece eee eee eee 2 5 Troubleshooting Non fatal Errors 0000 e eee eee ees 2 7 2 3 1 Identifying and Resetting Errors with the Sysmac Studio 2 7 2 3 2 Identifying and Resetting Errors with an HMI 0 00 0 0 0 ee 2 11 2 3 3 Identifying and Resetting Errors from the User Program 2 13 2 3 4 Checking for Errors with System defined Variables 2 15 Troubleshooting When You Cannot Go Online from the Sysmac Studio 2 17 2 4 1 Causes and Correction When You Cannot Go Online from the SYSMac Studio dsa bedded aed ood Oe aati tetas 2 17 2 4 2 Troubleshooting for Each Cause 0 0 cece eee 2 19 NJ NX series Troubleshooting Manual W503 2 1 2 Error Troubleshooting Methods 2 1 Troubleshooting Flowcharts This section provides basic error identification and troubleshooting flowcharts Use them when an error occurs in the NJ NX series Controller 2 1 1 Checking to See If the CPU Unit Is Operating When an error occurs in the NJ NX series Controller use the following flowchart to determine whether the error is a fatal error or a non fatal error Whenever possible set the Sysmac Studio s software connection method in the flowchart to a direct USB connection If you use Ethernet there ar
249. enassemsadnuonsbances 1 Rel evant MANU al S vee cicssecicstavains ensiscsuscaanenssnisinxsnns ceusniatinatavineaenauieseininberineticaswapanbonvunsans 2 WamulallS rune Tune ach sores sh ctccacence choke donaaen dees tk dadaanan aaide aidad abadea cio tans ddiin Eii 3 Sections in this Manual osissi cides Se cwie ss cecceetvatesanvenseasanieuwtdwstievanewteantansuseevewsaawadewcaaiavaas 5 Terms and Conditions Agreement ccccceesseeeeeeeeeseeeeeeeeeeeeeesneneeeeeeeeeneeeeenaneees 9 Safety PrecautlON swisssccwivscssniaewcee cesses ciccesiecsiuasatareewneeecisemannecraereaasdatnedionse 11 Precautions for Safe USe aces scsc st waco ssc askececsisl dav cote Sodstey coeusnas tenaucsaudaatveedecasansmaawens 12 Precautions for Correct USE ciccicccieiiscsciincictdenssacsiescecavicceuseasasseucuensadtaavweusssseaaduwuans 13 Regulations and Standards ccccccccssseeeeeeeeeeseeeeeeeeeeeeeeseeeeeeeesseeeeeeeeeesesesssnees 14 METS IONS a E E A E A E 16 Related Man a S a a a a aa aaa aaa aA AS aAa aia saa Naai 19 Revision HIStOFY sassisisecicccissasanssessaeecedveninnninnsinesceue ennwntivendenensanvendsanevaisterennnedaescaencse 23 Section 1 Overview of Errors 1 1 Overview of NJ NX series Errors 2 ccccsccessseeeeeeeeeeceeseseeeeeeeeeeseeeeenseeeeseaaesaseeeesseesseaseeenenees 1 2 1 1 1 Types OF EOS henio hah ai tai a rat ee det eee Roa id Seta Ae 1 3 1 1 2 CPW Unit Status vec deh whe chee den i eile A eee 1 4 1 2 Fatal Errors sc ccc
250. ent Nodes in Cam Table Motion Control Instructions W508 57400000 hex Cam Node Master Axis Phase Not in Motion Control Instructions W508 Ascending Order 5741 0000 hex Too Many Data Points in Cam Table Motion Control Instructions W508 57420000 hex Cam Table Displacement Overflow Motion Control Instructions W508 57430000 hex Aborted Cam Table Used Motion Control Instructions W508 57490000 hex Execution ID Setting Out of Range Motion Control Instructions W508 574A 0000 hex Position Offset Out of Range Motion Control Instructions W508 574B 0000 hex PDS State Transition Command Motion Control Instructions W508 Selection Out of Range 58210000 hex Output Control Timeout for Parallel FH FZ5 Series Vision System Z342 1 0 PLC Link or EtherNet IP 58220000 hex Output Control Timeout for EtherCAT FH FZ5 Series Vision System Z342 6001 0000 hex Task Period Exceeded Errors Related to Tasks W501 60020000 hex Task Execution Timeout Errors Related to Tasks W501 60030000 hex I O Refreshing Timeout Error Errors Related to Tasks W501 60040000 hex Insufficient System Service Time Errors Related to Tasks W501 Error 60050000 hex Task Period Exceeded Errors Related to Tasks W501 64010000 hex Impossible to Access Special Unit Errors Related to Unit Configuration W500 64200000 hex Emergency Message Detected Built in EtherCAT Master in CPU Unit W505 64400000 hex Target Position Positive Software Motion Control Instructions W508 Limit Exceeded 6441 0000 hex Target Positio
251. er axis was 0 Velocity motion control instruction when the instruction was started was started 54015478 hex Target Position The parameter specified for Instruction input S W502 Setting Out of the Position input variable parameter exceeded Range to a motion control instruc the valid range of the tion is out of range input variable e The target position of a Rotary Mode axis is not within the ring set ting range 54015479 hex Travel Distance The parameter that was e The absolute value of S W502 Out of Range specified for the Distance the instruction input input variable to a motion parameter exceeded control instruction is out of the range of 40 bit range or the target position data when it is con with the value of Distance verted to pulses added is out of range e For a Linear Mode axis the target posi tion with the travel dis tance added exceeded signed 40 bit data when the absolute value is con verted to pulses 5401547A hex Cam Table Start The parameter specified for e Instruction input S W502 Point Setting Out the StartPosition input vari parameter exceeded of Range able to a motion control the valid range of the instruction is out of range input variable NJ NX series Troubleshooting Manual W503 3 41 no q s1013 JNPON UoRoUN4 OTd Ou Ul S1013 Z L 3 Error Tables 1 Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 5
252. er supply to the Analog S W522 Calibration for the calibration Unit was turned OFF or Sys Parameter data in the Analog mac Studio communications Error Unit were disconnected while writing the calibration values to the Analog Unit 10410000 hex Control An error occurredin There is an error in the area of S W522 Parameter the control parame the non volatile memory in the Error in Mas ters that are saved Communications Coupler Unit ter in the master in which the Unit operation set tings for the NX Unit are saved The power supply to the NX Unit was turned OFF or Sys mac Studio communications were disconnected while writing the Unit operation settings was in progress 14C00000 hex Unit Calibra An error occurredin An error was detected in the S W522 tion Value the user calibration calibration data Parity Error data in the NX Unit 65030000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 1 Channel 1 65040000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 2 Channel 2 65050000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 3 Channel 3 65060000 hex Unit I O Dis A disconnected e Inp
253. erflow underflow 57230000 hex Switch Struc The value of Track The value of the member of the S W508 Ver 1 06 or ture Track Number that is structure variable that was later Number Set specified in the specified for the in out variable ting Out of Switches in out of the instruction is out of Range variable to a motion range control instruction is out of range 57240000 hex Switch Struc The value of Fir e The value of the member of the S W508 Ver 1 06 or later 3 80 ture First ON Position Set ting Out of Range stOnPosition that is specified in the Switches in out variable to a motion control instruction is out of range structure variable that was specified for the in out variable of the instruction is out of range NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause eee Reference Maj Prt Min Obs Info 57250000 hex Switch Struc The value of Last The value of the member of the S W508 Ver 1 06 or ture Last ON OnPosition that is structure variable that was later Position Set specified in the specified for the in out variable ting Out of Switches in out of the instruction is out of Range variable to a motion range control instruction is out of range 57260000 hex Switch Struc The value of Axis e The value of the member of the S W508 Ver 1 06 or
254. eries CPU Unit Software User s Manual Cat No W501 for information on system defined variables NJ NX series Troubleshooting Manual W503 1 17 1 Overview of Errors 1 3 3 Resetting Non fatal Errors Unless you reset an error the CPU Unit will retain the error status until you turn OFF the power supply to the Controller or reset the Controller To reset a Controller error it is necessary to eliminate the cause of the error The same error will occur again if you reset the error but do not eliminate the cause of the error Precautions for Safe Use Always confirm safety at the connected equipment before you reset Controller errors with an event level of partial fault or higher for the EtherCAT Master Function Module When the error is reset all slaves that were in any state other than Operational state in which outputs are dis abled due to the Controller error with an event level of partial fault or higher will go to Opera tional state and the outputs will be enabled Before you reset all errors confirm that no Controller errors with an event level of partial fault have occurred for the EtherCAT Master Function Module Always confirm safety at the connected equipment before you reset Controller errors for a CJ series Special Unit When the Controller error is reset the Unit where the Controller error with an event level of observation or higher will be restarted Before you reset all errors confirm that no Controller errors with a
255. es Safety Control Unit Instruc tions Reference Manual Cat No Z931 74AE0000 hex SF_Testable An error was Refer to information on the diag S Z930 SafetySen detected in execu nostic code that is given for sor Error tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74AF 0000 hex SF_TwoHand An error was Refer to information on the diag S Z930 ControlTyp detected in execu nostic code that is given for ell Error tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No 2931 74B00000 hex SF_TwoHand An error was Refer to information on the diag S Z930 ControlTyp detected in execu nostic code that is given for elll Error tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 80200000 hex NX Unit I O An I O communica The NX Unit is not mounted S Z930 Communica tions error occurred properly tions Error between the Com e The power cable for the Unit munications Cou power supply is disconnected pler Unit and the Or the wiring from the Unit NX Unit power supply to the NX Units is incorrect e The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply
256. eshooting Manual W503 Event code Event name Communica tions Error 84600000 hex Meaning A Slave Unit was disconnected from the network Assumed cause Cable lengths trunk line and branch lines are unsuitable A cable is disconnected or loose A terminating resistance is not connected Or the terminating resistance is somewhere other than the end of the trunk line Noise The Slave Unit does not respond to communications from the Master Unit because the Slave Unit is faulty the line is disconnected or the commu nications power supply is inter rupted Maj Prt Level Min Obs 3 Error Tables Info Reference W493 84610000 hex Repeater Unit Commu nications Error An error occurred in Repeater Unit com munications Cable lengths trunk line and branch lines are unsuitable A cable is disconnected or loose A terminating resistance is not connected Or the terminating resistance is somewhere other than the end of the trunk line Noise The Repeater Unit does not respond to communications from the Master Unit because the Repeater Unit is faulty the line is disconnected or the communications power is inter rupted W493 64980000 hex Representa tive Warning A warning has occurred in at least one Slave Unit A warning has occurred in at least one Slave Unit W493 64990000 hex Representa tive Alarm An alarm has occurred in at le
257. essage communications S Z930 Communica detected in mes load is high tions Error sage communica e The communications cable is tions for an NX Unit disconnected or broken and the message e Message communications were frame was dis cut off as the result of executing carded a synchronization or restora tion operation on the Sysmac Studio or as the result of dis connecting an EtherCAT slave 90400000 hex Event Log The event log was The event log was cleared by the S Z930 Cleared cleared user 90430000 hex Memory All The Unit settings The Clear All Memory operation S Z930 Cleared were cleared was performed 3 126 NJ NX series Troubleshooting Manual W503 3 Error Tables 3 1 9 Errors in EtherCAT Slaves This section provides tables of the errors events for which the following OMRON EtherCAT slaves pro vide notification to the NJ NX series CPU Unit e Block I O GX series EtherCAT Slave Units e Servo G5 G5 series AC Servo Drives with Built in EtherCAT Communications and G5 Linear G5 series Linear Motors Drives with Built in EtherCAT Communications Linear Motor Type e MX2 RX series Inverters with EtherCAT Communications Units e FH series Vision Systems e EtherCAT FQ M series Specialized Vision Sensors for Positioning e E8xX series Fiber Sensors with EtherCAT Communications Unit for Digital Sensors e E3NW ECT EtherCAT Digital Sensor Communications Unit e ZW CE1LIT Confocal Fibe
258. et DeviceNet and EtherNet IP are trademarks of ODVA The SD and SDHC logos are trademarks of SD 3C LLC S EA Other company names and product names in this document are the trademarks or registered trademarks of their respective companies Copyrights Microsoft product screen shots reprinted with permission from Microsoft Corporation Introduction Introduction Thank you for purchasing an NJ NX series CPU Unit This manual contains information that is necessary to use the NJ NX series CPU Unit Please read this manual and make sure you understand the functionality and performance of the NJ NX series CPU Unit before you attempt to use it in a control system Keep this manual in a safe place where it will be available for reference during operation Intended Audience This manual is intended for the following personnel who must also have knowledge of electrical sys tems an electrical engineer or the equivalent e Personnel in charge of introducing FA systems e Personnel in charge of designing FA systems e Personnel in charge of installing and maintaining FA systems e Personnel in charge of managing FA systems and facilities For programming this manual is intended for personnel who understand the programming language specifications in international standard IEC 61131 3 or Japanese standard JIS B 3503 Applicable Products This manual covers the following products e NX series CPU Units e NX701 17
259. ether a minor fault level error or higher level error has occurred The indicators let you check the status given in the following table Event level PWR green Observation Indicators Indicated status EtherCAT EtherCAT Port Status NET ERR e Lit Errors for which normal status cannot be recovered through user actions i e errors for which you must replace the CPU Unit or contact your OMRON representative e Flashing Errors for which normal status can be recovered through user actions e Not lit An error that affects process data communications has not occurred EtherNet IP EtherNet IP Port Status NET ERR e Lit Errors for which normal status cannot be recovered through user actions i e errors for which you must replace the CPU Unit or contact your OMRON representative e Flashing Errors for which normal status can be recovered through user actions e No lit There are no minor fault level or higher level errors fi Checking with the Troubleshooting Function of Sysmac Studio When an error occurs you can connect the Sysmac Studio online to the Controller to check current Controller errors and the log of past Controller errors Current Errors Open the Sysmac Studio s Controller Error Tab Page to check the current error s level source source details event name event code details attached information 1 to 4 actions and correc tions Errors are not displayed for observations Log of Past Erro
260. ex Fan Power Supply Error FH FZ5 Series Vision System Z342 08220000 hex Camera Overcurrent Detected FH FZ5 Series Vision System Z342 08230000 hex Parallel I O Overcurrent Detected FH FZ5 Series Vision System Z342 10010000 hex Non volatile Memory Restored or For Errors for Self Diagnosis W500 W535 matted 10020000 hex Non volatile Memory Data Corrupted Errors for Self Diagnosis W500 W535 10030000 hex SD Memory Card Invalid Format Errors for Self Diagnosis W500 W535 10040000 hex SD Memory Card Restored or For Errors for Self Diagnosis W500 W535 matted 10060000 hex SD Memory Card Data Corrupted Errors for Self Diagnosis W500 W535 NJ NX series Troubleshooting Manual W503 3 171 S9POD 1USAZ JO 1 p10 U S UBAZ Z jqeL 10113 Z Z 3 Error Tables 3 172 Event code Event name Functional classification Reference 10070000 hex SD Memory Card Access Power OFF Errors for Self Diagnosis W500 W535 Error 10080000 hex Main Memory Check Error Errors for Self Diagnosis W500 W535 10090000 hex Battery backup Memory Check Error Errors for Self Diagnosis W500 W535 100A0000 hex Data Not Saved to Battery backup Errors for Self Diagnosis W500 W535 Memory 100B0000 hex Non volatile Memory Data Corrupted Errors for Self Diagnosis W500 W535 100C 0000 hex Event Level Setting Error Errors for Self Diagnosis W500 W535 10200000 hex User Program Controller Config
261. ex Unknown Destination Node Errors Related to FINS Communica W501 tions 34130000 hex FINS TCP Connection Table Setting Errors Related to FINS Communica W501 Error tions 34200000 hex Tag Data Link Setting Error Built in EtherNet IP Port on CPU Unit W506 34210000 hex Basic Ethernet Setting Error Built in EtherNet IP Port on CPU Unit W506 34220000 hex IP Address Setting Error Built in EtherNet IP Port on CPU Unit W506 34230000 hex IP Route Table Setting Error Built in EtherNet IP Port on CPU Unit W506 34240000 hex FTP Server Setting Error Built in EtherNet IP Port on CPU Unit W506 34250000 hex NTP Client Setting Error Built in EtherNet IP Port on CPU Unit W506 34260000 hex SNMP Setting Error Built in EtherNet IP Port on CPU Unit W506 34270000 hex Tag Name Resolution Error Built in EtherNet IP Port on CPU Unit W506 34280000 hex Basic Ethernet Setting Error Built in EtherNet IP Port on CPU Unit W506 34290000 hex IP Address Setting Error Built in EtherNet IP Port on CPU Unit W506 342A 0000 hex DNS Setting Error Built in EtherNet IP Port on CPU Unit W506 34400000 hex Network Configuration Information Built in EtherCAT Master in CPU Unit W505 Error 34410000 hex EtherCAT Communications Cycle Built in EtherCAT Master in CPU Unit W505 Exceeded 34600000 hex Required Process Data Object Not General Motion Control W507 Set 3461 0000 hex Process Data Object Setting Missing Motion Control Instructions W508 34630000 he
262. exter Bit 05 of the external encoder S 1576 1577 Encoder Sta nal encoder error error code ALMC was setto 1 tus Error 5 code ALMC was setto 1 08140000 hex Phase A An error such as e An error such as broken wiring S 1576 1577 Connection broken wiring was was detected in the external Error detected in the encoder phase A connection external encoder phase A connec tion 08150000 hex Phase B An error such as e An error such as broken wiring S 1576 1577 Connection broken wiring was was detected in the external Error detected in the encoder phase B connection external encoder phase B connec tion 3 130 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 08160000 hex Phase Z An error such as e An error such as broken wiring S 1576 1577 Connection broken wiring was was detected in the external Error detected in the encoder phase Z connection external encoder phase Z connec tion 08170000 hex Encoder Initialization of e There is insufficient power sup S 1576 Data Resto internal position ply voltage for the encoder ration Error data was not pro e Noise is entering on the cessed correctly in encoder line Semi closed Con trol Mode and Absolute Value Mode 08180000 hex External Initialization of e There is insufficient power
263. f potential problems before they develop into a minor fault level error or worse Information Events that are classified as information provide information that do not indicate errors You can change the event level for some events Refer to the NJ NX series CPU Unit Software User s Manual Cat No W501 for details on changing event levels Refer to 3 7 Errors by Source in this man ual to see the events for which you can change the event level Operation for Each Level The way that the Controller operates when an event occurs depends on the level of the Controller event Event level Controller errors so aera Item Major fault Partial fault Minor fault Observation information level level level These errors These errors These errors These errors These are not are serious prevent all of prevent part of do not affect errors but errors that pre the control ina the control system control appear in the Definition vent control function mod operations in a_ operations event log to operations for ule other than certain func notify the user the entire Con PLC Function tion module of specific troller Module information e Non volatile e Motion Con e Positive Limit e Packet Dis e Power Memory trol Period Input carded Due Turned ON Data Cor Exceeded Detected to Full e Power Inter SIs rupted PLC Motion Con Motion Con Reception ie i Cnlyiatow exam Function trol Function trol Function Buffer Eth
264. f range 542C 0000 hex Coordinate The parameter e Instruction input parameter S W508 System specified for the exceeded the valid range of the Selection Out CoordSystem input input variable of Range variable to a motion control instruction is out of range 542D 0000 hex Circular Inter The parameter e Instruction input parameter S W508 polation specified for the Cir exceeded the valid range of the Mode Selec cMode input vari input variable tion Out of able to a motion Range control instruction is out of range 542E0000 hex Direction The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range Direction input vari input variable able to a motion control instruction is out of range 542F 0000 hex Path Selec The parameter e Instruction input parameter S W508 tion Out of specified for the exceeded the valid range of the Range PathChoice input input variable variable to a motion control instruction is out of range 54300000 hex Position Type The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range Reference Type input variable input variable to a motion control instruction is out of range 54310000 hex Travel Mode The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range MoveMode input input variable variable to a mo
265. f specified for the exceeded the valid range of the later Range AxisUse input vari input variable able to a motion control instruction is out of range 57000000 hex Homing The parameter e Instruction input parameter S W508 Ver 1 03 or Parameter specified for the exceeded the valid range of the later Setting Out of HomingParameter input variable Range input variable to a motion control instruction is out of range 57020000 hex Axis Use The e The MC_ChangeAxisUse S W508 Ver 1 04 or Change Error MC_ChangeAxisUs Change Axis Use instruction later e Change Axis was executed when the axis Use instruction was not stopped or when the was executed when command velocity of the axis the axis was not was saturated stopped or when the command velocity of the axis was saturated 57030000 hex Cannot The e The MC_ChangeAxisUse S W508 Ver 1 06 or Change Axis MC_ChangeAxisUs Change Axis Use instruction later Use e Change Axis was executed in a way that Use instruction would cause the maximum was executed in a number of used real axes to be way that would exceeded cause the maxi mum number of used real axes to be exceeded 3 76 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cab Reference Maj Prt Min Obs Info 57200000 hex Motion Con The motion control e The MC_ChangeAxisUse S W508 Ver
266. figuration errors An error caused by incorrect parameter values parame ters and hardware configurations that do not match or configurations set by the user 4 Software errors An error caused by Controller software 5 User software errors An error that is caused by the user program For exam ple an input value to an instruction that is out of range 6 Observation errors An error that was detected in monitoring operation that occurs due to user settings in the Controller For exam ple if the task period is exceeded or if a position outside of the motion range is detected 7 Control errors An error caused by a control process For example if the operating status does not meet the required condi tions or if the timing is incorrect 8 Communications errors An error caused by communications with an external device or host system 9 Information Events that are classified as information and provide information that do not indicate errors Relationship between Event Codes and Error Codes In addition to the event codes that indicate errors the function modules and Units have their own error codes If there are corresponding event and error codes you can tell what the other code is if you know either one of them This allows you to know when the same error is being given when you check errors with more than one method The following table shows the relationship between the error codes and event codes aot
267. for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 NJ NX series Troubleshooting Manual W503 3 121 no q s10113 SJEUILUJA OAS Ul s10ug Q L E 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 74AA0000 hex SF_MutingPa An error was Refer to information on the diag S Z930 r_2Sensor detected in execu nostic code that is given for Error tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74AB0000 hex SF_MutingSe An error was Refer to information on the diag S Z930 q Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74AC 0000 hex SF_OutContr An error was Refer to information on the diag S Z930 ol Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block series Safety Control Unit Instruc tions Reference Manual Cat No Z931 74AD0000 hex SF_SafetyRe An error was Refer to information on the diag S Z930 quest Error detected in execu nostic code that is given for tion of a safety attached information 1 in the NX function block seri
268. for S W507 Error turned OFF for an an axis due to an axes group axis due to an axes error group error 64580000 hex Absolute It was not possible The ring counter setting in the S W507 Encoder Cur to correctly restore Controller or the ring counter rent Position the current position setting in the Servo Drive set Calculation from the absolute tings was changed Failed encoder information e The position to restore when that was saved converted to pulses exceeded when power was the range of signed 40 bit data interrupted 64590000 hex Home Unde Home of the logical e The command position or S W507 fined during axis became unde actual position overflowed or Coordinated fined during axes underflowed for a logical axis in Motion group motion or an axes group motion or a logi while decelerating cal axis that was decelerating to to a stop a stop and the home definition was lost e A slave communications error occurred for a logical axis and home became undefined during axes group motion or while decelerating to a stop e A slave for a logical axis left the network or was disabled and home became undefined during axes group motion or while decelerating to a stop 74210000 hex Servo Main The main circuit e The main circuit power of the S W507 Circuit Power power of the Servo Servo Drive was interrupted OFF Drive turned OFF while the Servo was ON while the Servo was ON 74230000 hex Interrupt An interrupt input e The la
269. g 348A 0000 hex Output Signal There is a mistake There is a mistake in the output S W490 Range Set in the output signal signal range setting or in the ting Error or range setting or in number of outputs setting Error In Num the number of out ber of Out puts setting puts Used Setting 38010000 hex Scaling Data There is an errorin The upper or lower limit data for S W490 Setting the scaling data scaling is outside the setting Error Ratio setting or ratio con range Or the maximum value Conversion version use setting and minimum value are not 0 Use Setting and they are the same Error e The I O number for ratio con version is set to Not used in the I O specifications 38020000 hex Ratio Set There is a mistake A value other than 16 0000 to S W490 Value Error is the ratio setting 16 9999 0 00 to 99 99 was for ratio conversion specified for the ratio conver sion A constant for ratio conver sion 64780000 hex Input Discon The input is discon Input wiring is broken S U W490 nection nected e Input wiring disconnection Detected 64790000 hex Output Set The output setting An output set value setting is S U W490 Value Error is out of range out of range 34810000 hex Input Value In Adjustment e In Adjustment Mode the input U S W490 Exceeded Mode the input value exceeded the range for Adjustment value exceeded the which adjustment is possible Range in range for which so the offset and gain cannot
270. g data e The specified socket is not connected e SktTCPSend Instruction e The specified socket is sending data e The specified socket is not connected NJ NX series Troubleshooting Manual W503 Maj Prt Level Min Obs Info Refer ence W502 Event code 54012004 hex Event name Local IP Address Not Set Meaning The local IP address was not set when a socket ser vice instruction was exe cuted Assumed cause There is a BOOTP server setting error The BOOTP server does not exist The local IP address is not set because oper ation just started Maj Prt Level Min 3 Error Tables Refer Obs ence S W502 Info 54012006 hex Socket Timeout A timeout occurred for a socket service instruction SktTCPAccept instruc tion There was no request for a connec tion from the remote node during the user set timeout time SktTCPRev or SktUD PRcv instruction Data was not received from the remote node dur ing the user set time out time S W502 54012007 hex Socket Handle Out of Range The handle that is specified for the socket service instruction is not correct The handle that is specified for the socket service instruc tion is not correct S W502 54012008 hex Socket Communi cations Resource Overflow The maximum resources that you can use for socket service instructions at the same time was exceeded NJ
271. g was cuted again while the already being executed EtherCAT packet mon itoring function was already in operation 54011808 hex Communications More than 32 EtherCAT More than 32 Ether S W502 Resource Overflow communications instruc CAT communications tions were executed at the instructions were exe same time cuted at the same time The EtherCAT communications instructions are listed below e EC_CoESDOWrite instruction e EC_CoESDORead instruction e EC_ConnectSlave instruction e EC_DisconnectSlave instruction e EC_StartMon instruction e EC_SaveMon instruction e EC_StopMon instruction e EC_CopyMon instruction 54011809 hex Packet Monitoring Packets cannot be moni e An instruction for S W502 Ver 1 01 or Function Not Sup tored packet monitoring was later ported executed for a CPU Unit that does not sup port packet monitor ing 5401 1C00 hex Explicit Message An error response code e Depends on the S W502 Error was returned for an explicit nature of the error message that was sent with a CIP communications instruction NJ NX series Troubleshooting Manual W503 3 23 no q s10113 giNpoyy UOUN O1d Y U S1011 Z L 3 Error Tables Event code 54011001 hex Event name Incorrect Route Path Meaning The format of the route path that is specified for a CIP communications instruction is not correct Assumed cause The format of the route path that is specified for a CI
272. he Failed Memory Card correct type of card e The format of the SD Memory Card is not correct e The SD Memory Card is write protected e The capacity of the SD Memory Card is insufficient e The SD Memory Card is dam aged 35300000 hex DB Connec The DB Connec e The power supply to the Con S W527 tion Setting tion settings are not troller was interrupted during a Error correct download of the DB Connection settings The DB Connection settings are not correct because the power supply to the Controller was interrupted during a Clear All Memory operation The DB Connection settings are not correct because the power supply to the Controller was interrupted during a Restore operation e Non volatile memory failed 85100000 hex DB Connec The DB Connec e The power supply to the server S W527 tion Discon tion was discon is OFF nected Error nected due to an e The DB is stopped in the error server The Ethernet cable connector is disconnected e The Ethernet cable is broken e Noise 95300000 hex DB Connec The DB Connec The DB Connection Service S W527 tion Service tion Service was was successfully started Started started 95310000 hex DB Connec The DB Connec e The DB Connection Service S W527 tion Service tion Service was was stopped Stopped stopped 95320000 hex DB Connec The DB Connec The DB Connection Service S W527 tion Service tion Service was was shut down for turning O
273. he AxesGroup input not exist for the vari variable to a motion control able specified for the instruction does not exist or AxesGroup input vari is not a used group able to the instruction e The axes group speci fied for the AxesGroup input variable to the instruction is not spec ified as a used group 54015462 hex Illegal Master Axis The axis that is specified e An axis does not exist S W502 Specification for the Master input vari for the variable speci able to a motion control fied for the Master instruction is not correct input variable to the instruction e The axis that was specified for the Mas ter input variable to the MC_Phasing Shift Master Axis Phase instruction is not the master axis for sync ing The master axis and a slave axis are not assigned to the same task 54015463 hex Motion Control An attempt was made to e A parameter for an S W502 Instruction Re exe change the SlaveOffset input variable that can cution Disabled input variable when re exe not be changed for re SlaveOffset cuting a motion control execution was instruction This input vari changed able cannot be changed when re executing an instruction 54015464 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the SlaveScaling input variable that can cution Disabled input variable when re exe not be changed for re SlaveScaling cuting a motion control execution was instruction T
274. he mem S W502 Ver 1 06 or Last ON Position tion that is specified in the ber of the structure later Setting Out of Switches in out variable to variable that was Range a motion control instruction specified for the in out is out of range variable of the instruc tion is out of range 54015726 hex Switch Structure The value of AxisDirection The value of the mem S W502 Ver 1 06 or Axis Direction Out that is specified in the ber of the structure later of Range Switches in out variable to variable that was a motion control instruction specified for the in out is out of range variable of the instruc tion is out of range 54015727 hex Switch Structure The value of CamSwitch e The value of the mem S W502 Ver 1 06 or later 3 46 Cam Switch Mode Out of Range Mode that is specified in the Switches in out variable to a motion control instruc tion is out of range ber of the structure variable that was specified for the in out variable of the instruc tion is out of range NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015728 hex Switch Structure The value of Duration that The value of the mem S W502 Ver 1 06 or Duration Setting is specified in the Switches ber of the structure later Out of Range in out variable to a motio
275. hen the Count Mode is Error Caused when the Count set to Rotary Mode was exe by Count Mode is set to cuted for an axis that was set to Mode Setting Rotary Mode was Rotary Mode executed for an axis that was set to Rotary Mode 544C 0000 hex Parameter The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range ParameterNumber input variable input variable to a motion control instruction is out of range 544D0000 hex Stop Method The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range StopMode input input variable variable to a motion control instruction is out of range 544E0000 hex Latch ID The parameter e Instruction input parameter S W508 Selection Out specified for the exceeded the valid range of the of Range for Triggerinput Lat input variable Trigger Input chID input variable Condition to a motion control instruction is out of range 544F 0000 hex Setting Outof The parameter e Instruction input parameter S W508 Range for specified for the exceeded the valid range of the Writing MC Setting Value input input variable Setting variable to a motion e The parameter specification controlinstructionis and the data type of the setting out of range value do not agree 54500000 hex Trigger Input The parameter e Instruction input parameter S W508 Condition specified for the excee
276. here is an unde e There is an undefined number S 1576 1577 put Function fined number speci specification in the output sig Number Error fication in the nal OUTM2 function alloca 2 output signal tion OUTM2 function allocation 384B0000 hex External There is an errorin The latch input was allocated to S 1576 1577 Latch Input the latch input func an input signal other than IN5 Allocation tion allocation IN6 or IN7 Error e A latch input is assigned to an NC signal The same latch input is not assigned to the same pin in all Control Modes 384C 0000 hex Overrun Limit The Servomotor e The gain or inertial ratio mass S 1576 1577 Error exceeded the allow ratio is not suitable able operating e The set value of the Overrun range set in the Limit Setting 3514 hex is too Overrun Limit Set small ting 8514 hex with respect to the posi tion command input range 384D0000 hex Absolute The voltage of the e The voltage of the built in S 1576 Encoder Sys built in capacitor capacitor dropped below the tem Down dropped below the specified value because the Error specified value power supply to the encoder or because the power the battery power supply was supply to the down encoder or the bat tery power supply was down 384E 0000 hex Absolute The multi rotation e The set value for switching S 1576 Encoder counter of the operation with the absolute Counter encoder exceeded encoder is too large Overflow the specif
277. hex No User Errors to An instruction to clear user e An instruction to clear S W502 Clear defined errors was exe user defined errors cuted when there was no was executed when user defined error there was no user defined error 5401040C hex Limit Exceeded for An attempt was made to e An attempt was made S W502 User defined use the Create User to use the Create Errors defined Error instruction to User defined Error create more than the maxi instruction to create mum number of user more than the maxi defined errors mum number of user defined errors 5401040D hex Illegal Unit Speci The Unit specified for an e A Unit that does not S W502 fied instruction does not exist exist in the Unit config uration information was specified A Unit that is in the Unit configuration information was speci fied but the Units does not actually exist in the Controller 5401040F hex Unit Restart Failed Restarting a Special I O e The Special I O Unit or S W502 Unit or CPU Bus Unit failed CPU Bus Unit is pro cessing data 54010410 hex Text String Format The text string input to an e The text string that is S W502 Error instruction is not correct input to the instruction for conversion to a number does not rep resent a number or it does not represent a positive number e The input text string does not end in NULL NJ NX series Troubleshooting Manual W503 3 19 no q s1013 JNPON UONOUNS OTd Y Ul S101
278. hex Deceleration Setting Out of Range Instructions W502 5401 5425 hex Jerk Setting Out of Range Instructions W502 54015427 hex Torque Ramp Setting Out of Range Instructions W502 5401 5428 hex Master Coefficient Scaling Out of Instructions W502 Range 5401 5429 hex Slave Coefficient Scaling Out of Instructions W502 Range 5401 542A hex Feeding Velocity Setting Out of Instructions W502 Range 5401 542B hex Buffer Mode Selection Out of Range Instructions W502 5401542C hex Coordinate System Selection Out of Instructions W502 Range 5401 542D hex Circular Interpolation Mode Selection Instructions W502 Out of Range 5401 542E hex Direction Selection Out of Range Instructions W502 5401 542F hex Path Selection Out of Range Instructions W502 5401 5430 hex Position Type Selection Out of Range Instructions W502 54015431 hex Travel Mode Selection Out of Range Instructions W502 5401 5432 hex Transition Mode Selection Out of Instructions W502 Range 5401 5433 hex Continue Method Selection Out of Instructions W502 Range 5401 5434 hex Combine Mode Selection Out of Instructions W502 Range 54015435 hex Synchronization Start Condition Instructions W502 Selection Out of Range 5401 5436 hex Master and Slave Defined as Same Instructions W502 Axis 5401 5437 hex Master and Auxiliary Defined as Instructions W502 Same Axis NJ NX series Troubleshooting Manual W503 3 183 S9POD 1USAZ JO 1 p10 U S UBA Z E jqeL 10113 Z Z 3 Error Tab
279. hing Not lit Stopped Not possible 2 s intervals Startup followed by 0 5 s inter vals Normal RUN mode Lit Lit Not lit Continues Possible operation PROGRAM mode Lit Not lit Not lit Stopped Power Supply Not lit Not lit Not lit Stopped Not possible Error CPU Unit Reset Lit Not lit Not lit Stopped Lit Not lit or Lit Stopped 7 Flashing 2 s Fatalerrorin GPU Unit Error intervals or CPU Unit 0 5 s inter vals Lit Flashing Not lit Stopped System Initializa 2 s intervals tion Error for 30 s or lon ger Major fault 2 Lit Not lit Lit Stopped Possible Commu z nications can be Partial fault 7 jhe eae Continues connected from an ote aoe HMI if EtherNet IP in CPU Unit Minor fault 2 Lit Lit Flashing Continues is operating nor 1 s intervals mally Observation 2 Lit Lit Not lit Continues 1 Refer to 1 2 Fatal Errors for information on individual errors 2 Refer to 1 3 Non fatal Errors for information on individual errors 3 The function module where the error occurred stops 1 4 NJ NX series Troubleshooting Manual W503 1 Overview of Errors NJ series CPU Units S M S XN FN JO MAIAJOAO L L Power Supply Unit CPU Unit m J omen A S a A m indi ii omron PA3001 PWR indicator RUN indicator _ m NJ501 1500 ro ERROR indicator Busy a im T oR i Ac100 240v anus O L2 N
280. his input vari changed able cannot be changed when re executing an instruction 54015465 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the StartPosition input variable that can cution Disabled input variable when re exe not be changed for re StartPosition cuting a motion control execution was instruction This input vari changed able cannot be changed when re executing an instruction 54015466 hex Instruction Execu High speed homing or an e High speed homing S W502 tion Error with interpolation instruction was executed when Undefined Home was executed when home home was undefined was undefined e An interpolation instruction was exe cuted for an axes group that includes an axis with no defined home NJ NX series Troubleshooting Manual W503 3 39 no q s1013 giNpoyy UOROUN4 O1d OU Ul S1013 Z L 3 Error Tables 1 Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015467 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the ReferenceType input variable that can cution Disabled input variable when re exe not be changed for re Position Type cuting a motion control execution was instruction This input vari changed able cannot be changed when re executing an instruction 54015468 hex Unused Axis Spec The master axis
281. hooting Manual W503 Precautions for Correct Use Precautions for Correct Use Refer to the following manuals for precautions for the correct use of the NJ NX series Controller Installation precautions are also provided for the NJ NX series CPU Unit and the NJ NX series Control ler system e NX series CPU Unit Hardware User s Manual Cat No W535 e NJ series CPU Unit Hardware User s Manual W500 e NJ NX series CPU Unit Software User s Manual W501 NJ NX series Troubleshooting Manual W503 13 Regulations and Standards Regulations and Standards Conformance to EC Directives i Applicable Directives e EMC Directives e Low Voltage Directive i Concepts EMC Directive OMRON devices that comply with EC Directives also conform to the related EMC standards so that they can be more easily built into other devices or the overall machine The actual products have been checked for conformity to EMC standards Whether the products conform to the standards in the system used by the customer however must be checked by the customer EMC related performance of the OMRON devices that comply with EC Directives will vary depending on the configuration wiring and other conditions of the equipment or control panel on which the OMRON devices are installed The customer must therefore perform the final check to confirm that devices and the overall machine conform to EMC standards Applicable EMC Electromagnetic Compatibili
282. ial I O due to foreign material in the Units and CPU Bus connector Units was not com Noi pleted when the pie f power supply tothe A Unit has failed Controller was turned ON 24010000 hex Unsupported An unsupported e An unsupported CJ series Unit S W500 Unit Detected CJ series Unit or or Power Supply Unit was Power Supply Unit detected is mounted 24020000 hex Too Many I O The total number of The total number of I O points S W500 Points I O points in the in the connected Cu series connected CJ Basic I O Units exceeds 2 560 series Units exceeds the maxi mum specified value of the CPU Unit 24030000 hex End Cover The End Cover is e The End Cover is not con S W500 Missing not connected to nected to right end of the CPU right end of the Rack or an Expansion Rack CPU Rack oran The End Cover is not con Expansion Rack nected properly 24040000 hex Incorrect The number of e More than 10 Units are con S W500 Unit Expan Units or Expansion nected to one Rack sion Rack Racks exceeds the e More than three Expansion Connection maximum value Racks are connected Sun f r the More than two Interrupt Input U Unit Or an Units are mounted Interrupt Input Unit was mounted to a e An Interrupt Input Unit was unsupported slot or n Sa a TS slot to an Expansion or to an Expansion Rack Rack 24050000 hex Duplicate The same unit num e The same unit number is set for S W500 Unit Number ber is set for more mo
283. ic Tasks and Event Tasks Frequent Event Task Execution Maj Prt Level Min Obs 3 Error Tables Info Reference W501 i Errors Related to Controller Operation The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W500 NJ series CPU Unit Hardware User s Manual w501 NJ NX series CPU Unit Software User s Manual W535 NX series CPU Unit Hardware User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 10200000 hex User Pro The user program e The user program or Controller S W500 W501 gram Con or Controller Con Configurations and Setup are W535 troller figurations and not correct because the power Configura Setup were not supply to the Controller was tions and transferred cor interrupted during a download Setup Trans rectly of the user program or the Con fer Error troller Configurations and Setup e The user program or Controller Configurations and Setup are not correct because the power supply to the Controller was interrupted during online edit ing e The user program or Controller Configurations and Setup are not correct because the power supply to the Controller was interrupted during a Clear All Memory operation e The user program or Controller Configurations and Setup are not correct because the power supply to the Contro
284. ied for the exceeded the valid range of the Numerator RatioNumerator input variable Setting Out of input variable to a Range motion control instruction is out of range 54210000 hex Electronic The parameter e Instruction input parameter S W508 Gear Ratio specified for the exceeded the valid range of the Denominator RatioDenominator input variable Setting Out of input variable to a Range motion control instruction is out of range 54220000 hex Target Veloc The parameter e Instruction input parameter S W508 ity Setting specified for the exceeded the valid range of the Out of Range Velocity input vari input variable able to a motion control instruction is out of range 54230000 hex Acceleration The parameter e Instruction input parameter S W508 Setting Out of specified for the exceeded the valid range of the Range Acceleration input input variable variable to a motion control instruction is out of range 54240000 hex Deceleration The parameter e Instruction input parameter S W508 Setting Out of specified for the exceeded the valid range of the Range Deceleration input input variable variable to a motion control instruction is out of range 54250000 hex Jerk Setting The parameter e Instruction input parameter S W508 Out of Range specified for the exceeded the valid range of the Jerk input variable input variable to a motion control instruction is out of range 54270000 hex Torque Ramp The parameter e
285. ied value e The traveling distance from Error home of the machine exceeded 32 767 revolutions 384F 0000 hex Object Set The electronic gear The electronic gear ratio S 1576 1577 ting Error 1 ratio exceeded the exceeded the allowable range allowable range 38500000 hex Object Set External encoder e External encoder ratio S 1576 1577 ting Error 2 ratio exceeded the exceeded the allowable range allowable range 38510000 hex External The set value of the The set value of the External S 1576 1577 Encoder External Feedback Feedback Pulse Type Selec Connection Pulse Type Selec tion 3323 hex differs from the Error tion 3323 hex dif external encoder type that is fers from the connected for serial communi external encoder cations type that is con nected for serial communications NJ NX series Troubleshooting Manual W503 3 135 no q s10113 SOAR S LWOJOUIA U SIOM 6 1 3 Error Tables Event code Event name Function Set ting Error 38520000 hex Meaning The function that was set does not support the com munications period Assumed cause The electronic gear object ratio was not 1 1 when the communi cations period was set to 500 us Modes of operation 6060 hex was set to pp or hm when the communications period was set to 500 us More than 12 bytes were mapped for RxPDO in Fully closed Control Mode This applies only to Cylinder type Servomotors Modes of oper
286. ime there is a change in hardware or software specifications Even when two Units or EtherCAT slaves have the same model number they will have functional or per formance differences if they have different unit versions Checking Versions You can check versions on the ID information indications or with the Sysmac Studio Checking Unit Versions on ID Information Indications The unit version is given on the ID information indication on the side of the product The ID information on an NX series NX701 O0 CPU Unit is shown below ID information indication Lot number Serialnumber Unit version MAC address The ID information on an NJ series NJ501 1500 CPU Unit is shown below ID information indication Unit model Unit version PORT1 MAC o PORT2 MAC oe Lot number Serialnumber MAC address 16 NJ NX series Troubleshooting Manual W503 Versions i Checking Unit Versions with the Sysmac Studio You can use the Sysmac Studio to check unit versions The procedure is different for Units and for EtherCAT slaves Checking the Unit Version of an NX series CPU Unit You can use the Production Information while the Sysmac Studio is online to check the unit version of a Unit You can check the unit version of only the CPU Unit 1 Right click CPU Rack under Configurations and Setup CPU Expansion Rac
287. in progress 40200000 hex NX Unit Pro A fatal error e An error occurred in the soft S W522 cessing Error occurred in an NX ware Unit 65100000 hex Sensor Dis A disconnected The temperature sensor is S U W522 connected temperature sen damaged or the wires are bro Error sor was detected ken e An unused channel is not dis abled NJ NX series Troubleshooting Manual W503 3 113 no Aq s1013 SJEUILUIA BABS Ul s10oug Q L E 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 80200000 hex NX Unit I O An I O communica The NX Unit is not mounted S W522 Communica tions error occurred properly tions Error between the Com e The power cable for the Unit munications Cou power supply is disconnected pler Unit and the Or the wiring from the Unit NX Unit power supply to the NX Units is incorrect e The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply is insuffi cient e There is a hardware error in the NX Unit 80240000 hex NX Unit An error occurred in e There is a hardware error in the S W522 Clock Not the clock informa NX Unit Synchronized tion e There is a hardware error in the eat between the EtherCAT Coupler Unit EtherCAT Coupler Unit and the NX Unit 65110000 hex Process The process tem
288. in the Reference column of the event table Cat No Manual name W495 CJ series EtherNet IP Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause z Reference Maj Prt Min Obs Info 047A0000 hex Unit Memory An error occurred e There is a source of noise S W495 Error Device when writing to the nearby Error error history or Non volatile memory failure device parameters in non volatile memory in the Eth erNet IP Unit 047B0000 hex Non volatile An error occurredin There is a source of noise S W495 Memory non volatile mem nearby Error ory e Non volatile memory failure 047C 0000 hex Communica An error occurredin Noise S W495 tions Control the communica e Communications Controller ler Error tions controller hardware error 14840000 hex Invalid Com An error was found The power was interrupted dur S W495 munications in the validation ing a download Parameter check of the param e A communications error eters for tag data occurred during a download links that are saved Non volatile memory failure in non volatile memory 14850000 hex Tag Data A tag database The power was interrupted dur S W495 base Error error occurred in ing a download the CPU Unit when e A communications error using variables for occurred during a download tag data links sta tus layout etc 34A80000 hex Verification The information e The specified target does not S W49
289. input turned ON in the S Z332 error cessing was not FUN mode executed correctly 74930000 hex TIMING input TIMING input pro TIMINGx input turned ON in the S Z332 error cessing was not FUN mode executed correctly e TIMINGx input turned ON or OFF while RESETx input was ON e TIMINGx input turned ON in a non measurement state e TIMINGx input turned ON before the delay time sam pling time elapsed 3 146 NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 74940000 hex RESET input RESET input pro RESETx input turned ON in the S Z332 error cessing was not FUN mode executed correctly 74950000 hex ZERO input ZERO input pro ZEROXx input turned ON in the S Z332 error cessing was not FUN mode executed correctly ZEROx input turned ON in a non measurement state ZEROx input turned ON for a task whose status is OFF 74960000 hex ZEROCLR ZEROCLR input ZEROCLRx input turned ON in S Z332 input error processing was not the FUN mode executed correctly NJ NX series Troubleshooting Manual W503 3 147 no q s1013 SOAR S LWOJOUIA U SIO 6 1 3 Error Tables 3 1 10 Errors in CJ series Units The section provides tables of the errors events that can occur in the following CJ series Units e Analog I O Units e Process I O Units e Tem
290. instruction 54550000 hex Motion Con An attempt was e An input variable that cannot be S W508 trol Instruc made to change the changed for re execution was tion Re parameter for the changed execution Direction input vari Disabled able when re exe Direction cuting a motion Selection control instruction This input variable cannot be changed when re executing an instruction 54560000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution Periodic input vari Disabled able when re exe Execution cuting a motion Mode control instruction This input variable cannot be changed when re executing an instruction 54570000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution AxesGroup input Disabled variable when re Axes Group executing a motion Specification control instruction This input variable cannot be changed when re executing an instruction 54580000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution Jerk input variable Disabled when re executing Jerk Setting a motio
291. ion NJ NX series Troubleshooting Manual W503 2 15 2 Error Troubleshooting Methods NJ series CPU Units Level 1 Level 2 Level 3 Level 4 Error Status variable for the entire Controller _PLC_ErrSta Error status variable for PLC Function Module _CJB_ErrSta Error status variable for I O bus _CJB_MstrErrSta _CJB_UnitErrSta Error status variable for master Error status variable for Units _MC_ErrSta Error status variable for Motion Control Function Module _MC_ComErrSta _MC_AX_ErrSta MC_GRP_ErrSta Common error status variable Axis error status variable Axes group error status variable _EC_ErrSta Error status variable for EtherCAT Master Function Module _EC_PortErr _EC_MstrErr _EC_SlavErr Error status variable for communications ports Error status variable for master Summary error status variable for all slaves _EC_SlavErrTbl Error status variable for slaves _EIP_ErrSta Error status variable for EtherNet IP Function Module _EIP_PortErr _EIP_CipErr _EIP_TcpAppErr 2 16 Error status variable for communications ports Error status variable for CIP communications Error status variable of the TCP application function NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods 2 4 Troubleshooting When You Cannot Go Online from the Sysmac Studio I The section describes the procedure to troubleshoot when you cannot go online with the CPU Unit from the Sysm
292. ion is out of range 54950000 hex Command The parameter e Instruction input parameter S W508 Current Posi specified for the exceeded the valid range of the tion Count CmdPosMode input input variable Selection Out variable to a motion of Range control instruction is out of range 54960000 hex Master Axis The parameter e Instruction input parameter S W508 Gear Ratio specified for the exceeded the valid range of the Numerator RatioNumerator input variable Out of Range Master input vari able to a motion control instruction is out of range 54970000 hex Master Axis The parameter e Instruction input parameter S W508 Gear Ratio specified for the exceeded the valid range of the Denominator RatioDenominator input variable Out of Range Master input vari able to a motion control instruction is out of range 54980000 hex Auxiliary Axis The parameter e Instruction input parameter S W508 Gear Ratio specified for the exceeded the valid range of the Numerator RatioNumera input variable Out of Range torAuxiliary input variable to a motion control instruction is out of range 54990000 hex Auxiliary Axis The parameter e Instruction input parameter S W508 Gear Ratio specified for the exceeded the valid range of the Denominator RatioDenomina input variable Out of Range torAuxiliary input variable to a motion control instruction is out of range 549A 0000 hex Master Axis The parameter e Instruction input parameter S W5
293. ion is not com instruction pleted 5401 381A hex State Transition A state transition fora e This instruction was exe S W528 3 100 in Progress different instance of the same instruction that was executed before this instruction is not completed cuted for a different instance of the GEM_ChangeCommStat e instruction in Enabled NotComm state This instruction was exe cuted for a different instance of the GEM_ChangeControlSta te instruction in Attemp tOnline state NJ NX series Troubleshooting Manual W503 3 Error Tables Event cod Event Meani A d Level merer vent code vent name eaning ssumed cause Maj Pri Min Obs Info enca 5401 381B hex Insufficient The instruction was e The instruction was exe S W528 Transaction executed while the cuted while the number Resource number of transac of transactions that can tions that can be buff be buffered exceeds the ered exceeds the upper limit upper limit 5401 3820 hex Too Many Char More characters were More characters were S W528 acters specified than the num specified than the num ber that was set and ber of characters set with the instruction was the SECS GEM Configu executed rator 54013821 hex Invalid Size An incorrect array oran A value was specified S W528 array with an incorrect that is larger than the number of elements maximum table size set was specifie
294. is missing Unit 000F 0000 hex SD Memory The current SD e An SD Memory Card that is not S W500 W535 Card Invalid Memory Card is not supported was inserted into the Type supported CPU Unit 00100000 hex SD Memory The specified num e The service life of the SD Mem U S W500 W535 Card Life ber of deletions for ory Card was exceeded Exceeded the SD Memory Card was exceeded Or the number of bad blocks exceeded the specified value 10030000 hex SD Memory The file format of e The file format of the SD Mem S W500 W535 Card Invalid the SD Memory ory Card inserted in the CPU Format Card is not FAT16 Unit is not FAT16 or FAT32 or FAT32 10040000 hex SD Memory An error was The Controller power supply U S W500 W535 Card detected during the was turned OFF while the SD Restored or file system check BUSY indicator was lit Formatted and the file system e The power supply to the Con was restored Files troller was interrupted momen may have been tarily while the SD BUSY deleted indicator was lit e The SD Memory Card was removed while the SD PWR indicator was lit e The SD Memory Card is dam aged 10060000 hex SD Memory A file that must be The Controller power supply U S W500 W535 Card Data in the SD Memory was turned OFF while the SD Corrupted Card is missing or BUSY indicator was lit corrupted e The power supply to the Con troller was interrupted momen tarily while the SD BUSY indicator was lit e The
295. is not correct 28010000 hex Motor Set Settings associ e Settings associated with the S 1577 ting Error ated with the motor motor and external encoder are and external missing encoder are miss ing 28020000 hex Motor Combi The value set for The Motor Rated Rms Cur S 1577 nation Error 1 the motor current rent Motor Peak Absolute Cur exceeds the maxi rent exceeds the maximum mum motor capac motor capacity allowed for the ity allowed for the Servo Drive Servo Drive 28030000 hex Motor Combi The value set for The Motor Rated Rms Current S 1577 nation Error 2 the motor exceeds is too low compared with the the drive range of maximum motor capacity of the the motor Servo Drive e The percentage of the Motor Coil Unit Mass to the Motor Rated Force is too high e The automatically adjusted Cur rent Loop Proportional Gain Current Loop Integral Gain is too high e The percentage of the Motor Peak Absolute Current to the Motor Rated Rms Current is greater than 500 34E10000 hex Servo Drive The temperature of e The ambient temperature of the S 1576 1577 Overheat the Servo Drive Servo Drive exceeded the radiator or power specified value elements exceeded e Overload the specified value 3 132 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause ms Reference Maj Prt Min Obs Info 34E
296. isplacement Overflow Instructions W502 54015743 hex Aborted Cam Table Used Instructions W502 54015749 hex Execution ID Setting Out of Range Instructions W502 5401574A hex Position Offset Out of Range Instructions W502 5401 574B hex PDS State Transition Command Instructions W502 Selection Out of Range 54016440 hex Target Position Positive Software Instructions W502 Limit Exceeded 54016441 hex Target Position Negative Software Instructions W502 Limit Exceeded 5401 6442 hex Command Position Overflow Under Instructions W502 flow 5401 6443 hex Positive Limit Input Instructions W502 5401 6444 hex Negative Limit Input Instructions W502 5401 7422 hex Servo Main Circuits OFF Instructions W502 54200000 hex Electronic Gear Ratio Numerator Set Motion Control Instructions W508 ting Out of Range 54210000 hex Electronic Gear Ratio Denominator Motion Control Instructions W508 Setting Out of Range 54220000 hex Target Velocity Setting Out of Range Motion Control Instructions W508 54230000 hex Acceleration Setting Out of Range Motion Control Instructions W508 54240000 hex Deceleration Setting Out of Range Motion Control Instructions W508 54250000 hex Jerk Setting Out of Range Motion Control Instructions W508 54270000 hex Torque Ramp Setting Out of Range Motion Control Instructions W508 54280000 hex Master Coefficient Scaling Out of Motion Control Instructions W508 Range 54290000 hex Slave Coefficient Scaling Out of Motion Control Instructions
297. it to isolate the cause Implement the trou bleshooting for the applicable cause Causes RUN indicator Incorrect settings or faulty communications Fatal error in the CPU High system service path Unit load No lit Cause Cause Flashing at 2 s intervals Cause 2 aaa Flashing S at 3 s intervals Cause Incorrect Power Supply Unit connected Lit Cause Cause 1 This applies to an NX series CPU Unit NJ NX series Troubleshooting Manual W503 o9 JOuUeD nog uayM Hunooys aqnoL v z opns 2ews s y woy aul UO olpnig oewshs y wou UIJUO OF JOUUeD noy UYM UONDE0D pue s snep L y Z 2 Error Troubleshooting Methods 2 If the ERROR indicator is lit at the same time or if the RUN indicator flashes at a 2 second interval for more than 30 seconds a fatal CPU Unit error has occurred 3 This applies to an NJ series CPU Unit 2 18 NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods 2 4 2 Troubleshooting for Each Cause This section provides troubleshooting methods for incorrect settings fault communications paths and high system service loads Troubleshooting Incorrect Settings and Faulty Communications Path If the Sysmac Studio cannot go online with the CPU Unit troubleshoot the problem with the following flowchart Direct Connection to Peripheral USB Port Sysmac Studio cannot connect to CPU Unit Is powe
298. ith the Sysmac Studio You can use the Sysmac Studio to reset errors that occur in a Controller With a CPU Unit with unit ver sion 1 05 or later and Sysmac Studio version 1 06 or higher you can also reset errors for individual Units Before you attempt to reset a Controller error isolate and remove the cause of the error The Troubleshooting Dialog Box displays the cause source and corrections for the error You can select any of the items from the error list to display the following information about that error Click the Display Switch Button to switch between displaying details and attached information and displaying actions and corrections Display item Description Details Detailed information on the error is displayed such as the probable causes Attached information 1 Detailed information about the source of the error is displayed through 4 Action and Correction Methods to correct the probable causes of the error are displayed After confirming the cause of the displayed error and the conditions in which it occurred perform the displayed error corrections to eliminate the cause of the error NJ NX series Troubleshooting Manual W503 2 9 s10114 e 2J UON Bunooysejqnoly z Da o L a D lt a w J a D D n D 2 a m 3 3 lt on a D wo lt n 3 ev O wn c a 2 Error Troubleshooting Methods fonertter Eros eat Select the Display Target Level So
299. ity MC_Home or Reverse Turn Home Input Mask MC_HomeWithPar Distance is insufficient to decel ameter instruction erate from the homing velocity to the homing approach veloc ity 742C 0000 hex No Home There was no home There was no home signal input S W507 Input signal input during during the homing operation the homing opera e A limit signal was detected tion Or a limit sig before there was a home input nal was detected before there was a home input 742D 0000 hex No Home There was no home There was no home proximity S W507 Proximity proximity signal signal input during the homing Input input during the operation when a home proxim homing operation ity input signal was specified 742F 0000 hex Slave Error An error was e An error was detected for the S W507 Detected detected for the EtherCAT slave or NX Unit that EtherCAT slave or is allocated to an axis NX Unit that is allo cated to an axis 74300000 hex Axes Group An error occurred e An error occurred for an axis in S W507 Composition for an axis in an an axes group that was in Axis Error axes group motion 74330000 hex MC Com An MC common e Partial fault level MC common S W507 mon Error error occurred error occurred Occurrence 74340000 hex Latch Posi An overflow e An overflow occurred for the S W507 tion Overflow occurred for the latched position for the latched position for MC_TouchProbe Enable Exter the nal Latch instruction MC_TouchProbe En
300. ived 54010801 hex FINS Port Already The FINS port is being e The FINS port is being S W502 3 20 in Use used used NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54010C00 hex Illegal Serial Com The Serial Communica e The serial communi S W502 munications Mode tions Unit is not in the serial cations port for the communications mode Serial Communica required to execute an tions Unit is not set to instruction the mode expected by the instruction 54010C02 hex Port Setup Already A Change Port Setup e A Change Port Setup S W502 Busy instruction was executed instruction was exe during execution of another cuted during execution Change Port Setup instruc of another Change tion Port Setup instruction 54011400 hex SD Memory Card SD Memory Card access e An SD Memory Card S W502 Access Failure failed when an instruction is either not inserted was executed or is not inserted prop erly e The SD Memory Card is broken e The SD Memory Card slot is broken 54011401 hex SD Memory Card An attempt was made to e An attempt was made S W502 Write protected write to a write protected to write to a write pro SD Memory Card when an tected SD Memory instruction was executed Card 54011402 hex SD Memory Card The capacity of the SD e
301. j Prt Min Obs Info 68010000 hex Unit Error An error occurredin There is an error in the Special S W492 the High speed Unit Setup Counter Unit e An overflow or underflow error occurred e An illegal preset value was used e A CPU Unit monitor error or bus error occurred NJ NX series Troubleshooting Manual W503 3 153 3 Error Tables i CJ series Serial Communications Units The section provides tables of the errors events that can occur in the following Units CJ1W SCU22 CJ1W SCU32 CJ1W SCU42 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W494 CJ series Serial Communications Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04740000 hex Error Log An error occurredin There is a source of noise S W494 Data Error the error log data nearby e Non volatile memory failure 14800000 hex Protocol Data A protocol data e The communications connec S W494 Error checksum error has tor with the CX Protocol was occurred disconnected or the power sup ply to the Controller was inter rupted during transfer of the protocol data from the CX Pro tocol e The Serial Communications Unit failed 34A40000 hex System There is an errorin There is an error in the system S W494 Setup Error the system settings
302. ks in the Multiview Explorer and select Production Information The Production Information Dialog Box is displayed Checking the Unit Version of an NJ series CPU Unit You can use the Production Information while the Sysmac Studio is online to check the unit version of a Unit You can do this for the CPU Unit CJ series Special I O Units and CJ series CPU Bus Units You cannot check the unit versions of CJ series Basic I O Units with the Sysmac Studio Use the following procedure to check the unit version 1 Double click CPU Expansion Racks under Configurations and Setup in the Multiview Explorer Or right click CPU Expansion Racks under Configurations and Setup and select Edit from the menu The Unit Editor is displayed 2 Right click any open space in the Unit Editor and select Production Information The Production Information Dialog Box is displayed Changing Information Displayed in Production Information Dialog Box 1 Click the Show Detail or Show Outline Button at the lower right of the Production Information Dialog Box The view will change between the production information details and outline Es Production information x Model information Lotnumber 3 Production information Model information Lot number NJ501 1500 Ver 1 00 30810 Hardware version D F D D D Software version SYSTEM 1 00 00 23327 BOOT 20110726 IOPFP B 3 0 IOPPW 1 02 Runtime 165 Rack 0 Slot 0 Unit 4 CJ1W SCU22 Ver 2 0
303. l parame the non volatile memory in the Error in Mas ters that are saved Communications Coupler Unit ter in the master in which the Unit operation set tings for the NX Unit are saved The power supply to the NX Unit was turned OFF or Sys mac Studio communications were disconnected while writing the Unit operation settings was in progress 35100000 hex External A setting for an The same function other than S W524 Input Setting external input is not a general purpose input is Error correct assigned to more than one of the external inputs l0 to 12 NJ NX series Troubleshooting Manual W503 3 115 aoinos q s1014 SJEUILUJA BABS Ul s10ug 8 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 35110000 hex SSI Data Set There is an error in The sum of the values set for S W524 ting Error the SSI data set the Valid Data Length and the tings Leading Bits parameters exceeds 32 The sum of the values set for the Multi turn Data Length Sin gle turn Data Length and the Status Data Length parame ters exceeds 32 e The sum of the value set for the start bit position and the data length of the SSI data exceeds the value set for the Valid Data Length parameter e The value set for the Encoder Resolution parameter exceeds the range expressed by the data length set for the Single turn Data Length parameter 4020000
304. l sensor wiring is incorrect or the sensor is faulty 74260000 hex Homing Limit The limit signals in The wiring of the limit signal is S W507 Inputs both directions incorrect Detected in were detected dur e The limit sensor is installed in Both Direc ing a homing opera the wrong location tions Hen e The contact logic of the limit signal is not correct e The limit sensor failed 74270000 hex Home Prox The home proxim The wiring of the home proxim S W507 imity Homing ity input and the ity signal or limit signal is incor Opposite limit signal in the rect Direction direction opposite e The home proximity sensor or Limit Input to the homing direc limit sensor is installed in the Detected tion were detected wrong location during a homing e The contact logic of the home operation proximity signal or limit signal is not correct The home proximity sensor or limit sensor failed 74280000 hex Home Prox The home proxim The wiring of the home proxim S W507 imity Homing ity input and the ity signal or limit signal is incor Direction limit signal in the rect Limit Input homing direction e The home proximity sensor or Detected were detected at limit sensor is installed in the the same time dur wrong location Ing a homing opera The contact logic of the home Hon proximity signal or limit signal is not correct e The home proximity sensor or limit sensor failed NJ NX series Troubleshooting Manual
305. le cannot be changed when re executing an instruction 545C 0000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution MasterStartDis Disabled tance input variable MasterStart when re executing Distance a motion control instruction This input variable can not be changed when re executing an instruction 545D 0000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution Continuous input Disabled variable when re Continuous executing a motion control instruction This input variable cannot be changed when re executing an instruction 3 68 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause ms Reference Maj Prt Min Obs Info 545E0000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution MoveMode input Disabled variable when re MoveMode executing a motion control instruction This input variable cannot be changed when re executing an instruction
306. les 3 184 Event code Event name Functional classification Reference 5401 5438 hex Master Slave Axis Numbers Not in Instructions W502 Ascending Order 5401 5439 hex Incorrect Cam Table Specification Instructions W502 5401 543A hex Synchronization Stopped Instructions W502 5401 543B hex Motion Control Instruction Re execu Instructions W502 tion Disabled 5401 543C hex Motion Control Instruction Multi exe Instructions W502 cution Disabled 5401 543D hex Instruction Not Allowed for Encoder Instructions W502 Axis Type 5401 543E hex Instruction Cannot Be Executed dur Instructions W502 ing Multi axes Coordinated Control 5401 543F hex Multi axes Coordinated Control Instructions W502 Instruction Executed for Disabled Axes Group 54015440 hex Axes Group Cannot Be Enabled Instructions W502 54015441 hex Impossible Axis Operation Specified Instructions W502 when the Servo is OFF 5401 5442 hex Composition Axis Stopped Error Instructions W502 5401 5443 hex Motion Control Instruction Multi exe Instructions W502 cution Buffer Limit Exceeded 5401 5444 hex Insufficient Travel Distance Instructions W502 54015445 hex Insufficient Travel Distance to Achieve Instructions W502 Blending Transit Velocity 5401 5446 hex Move Link Constant Velocity Insuffi Instructions W502 cient Travel Distance 5401 5447 hex Positioning Gear Operation Insuffi Instructions W50
307. lf Diagnosis W500 W535 00100000 hex SD Memory Card Life Exceeded Errors for Self Diagnosis W500 W535 00110000 hex CPU Unit Overheat Operation Errors for Self Diagnosis W535 Stopped 00120000 hex Slow Fan Errors for Self Diagnosis W535 00200000 hex Non volatile Memory Hardware Error NX series Digital I O Units NX series W521 W522 Analog I O Units NX series System W523 W524 Units NX series Position Interface W540 Units and NX series Communica tions Interface Units 00210000 hex Bus Controller Error NX series EtherCAT Coupler Unit W519 00220000 hex Non volatile Memory Hardware Error NX series EtherCAT Coupler Unit W519 0401 0000 hex I O Bus Check Error Errors Related to Unit Configuration W500 04020000 hex PLC System Information Errors Related to Unit Configuration W500 04200000 hex Communications Controller Failure Built in EtherNet IP Port on CPU Unit W506 04210000 hex Communications Controller Failure Built in EtherNet IP Port on CPU Unit W506 04400000 hex Communications Controller Failure Built in EtherCAT Master in CPU Unit W505 04600000 hex A D Conversion Error CJ series Analog I O Units and CJ W490 W498 series Process I O Units 0461 0000 hex Cold Junction Sensor Error CJ series Process I O Units W498 04620000 hex Non volatile Memory Error CJ series Analog I O Units and CJ W490 W498 series Process I O Units 04680000 hex Cold Junction Sensor Error CJ series Temperature Control Units W491 046C 0000 hex Unit Status
308. ller was interrupted during a restore operation e Non volatile memory failed 10210000 hex Illegal User The user program The user program execution S w500 W501 Program execution IDs set in IDs set in the user program and W535 Execution ID the user program in the CPU Unit do not match and inthe CPU Unit e A user program execution ID is do not match set in the CPU Unit but not in the user program 10240000 hex Illegal User The user program e There are more than 8 nesting S W500 W501 Program is not correct levels for functions or function W535 blocks NJ NX series Troubleshooting Manual W503 3 9 no Aq s1013 JNPON UOROUN4 O1d OU Ul S1013 Z L 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 10250000 hex Illegal User The upper limit of e The upper limit of the data size S W500 W501 Pro the usable memory was exceeded W535 gram Con was exceeded or e The main memory capacity was troller the user program or exceeded Configura Controller ee e Non volatile memory is deterio tions and rations and Setup is rating or has failed Setup corrupted 10270000 hex Error in Start An error was e An SD Memory Card is not S W500 W501 Ver 1 03 or ing Auto detected in pre exe inserted W535 later matic cution checks for e The SD Memory Card type is Transfer automatic transfer not correct 3 10 The format of the SD Memo
309. lt in EtherCAT Master in CPU Unit W505 10300000 hex EtherCAT Slave Restore Operation Built in EtherCAT Master in CPU Unit W505 Failed 10310000 hex Incorrect SD Memory Card Removal Errors for Self Diagnosis W500 W535 10400000 hex Analog Unit Calibration Parameter NxX series Analog I O Units W522 Error 1041 0000 hex Control Parameter Error in Master NxX series Digital I O Units NX series W521 W522 Analog I O Units NX series Position W524 W540 Interface Units and NX series Com munications Interface Units 10420000 hex Non volatile Memory Control Parame NX series EtherCAT Coupler Unit W519 ter Error 10430000 hex Memory Corruption Detected NX series EtherCAT Coupler Unit W519 10500000 hex NX Bus Communications Settings NX series Safety Control Unit Z930 Read Error 10510000 hex Safety Application Data Read Error NX series Safety Control Unit Z930 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 10520000 hex NX Bus Communications Settings NX series Safety Control Unit Z930 and Safety Application Data Mis match 10530000 hex Non volatile Memory Access Error NX series Safety Control Unit Z930 14010000 hex CPU Bus Unit Setup Area Error Errors Related to FINS Communica W501 tions 14200000 hex MAC Address Error Built in EtherNet I
310. lumn specified in the sort condition does not exist in the DB s records DB_Select instruction The sort condition has a syntax error DB_Select instruction The user does not have the access rights to the table Maj Prt Level Min Obs Reference Info W527 5401 300C hex Spool Capac ity Exceeded The SQL state ment could not be stored in the Spool memory because its maximum capac ity was exceeded The DB connection failure has been continuing due to network failure or other factors The resend processing of the SQL statements stored in the Spool memory has not been executed when the Resend spool data parameter is set to Manual W527 5401 300E hex Invalid Extraction Condition The entered extrac tion condition is invalid A text string that consists of a NULL 16 00 character only was specified in the Where input variable W527 54013010 hex Log Code Out of Range 3 96 The value of the entered log code is outside the valid range A value outside the valid range from 0 to 9999 was specified NJ NX series Troubleshooting Manual W503 W527 3 Error Tables Event code Event name Meaning Assumed cause rene Reference Maj Prt Min Obs Info 54013011 hex DB Connec The instruction e The power supply to the server S W527 tion Discon could not be exe is OFF nected Error cuted because the e The
311. ly to the CPU S W528 Setting Data data is invalid Unit was interrupted during a transfer of the setting data of the GEM Service The setting data of the GEM Service is not correct because the power supply to the Controller was inter rupted during a Clear All Memory operation e Non volatile memory failed 14E20000 hex Spool Data The spool data is e The spool data was dis S W528 Discarded discarded carded because the power supply to the CPU Unit was interrupted with no shutdown 14E30000 hex Spool Save Failed to save the The capacity of the SD Mem S W528 Failed spooled data to the ory Card is insufficient SD Memory Card e The SD Memory Card is damaged 35400000 hex Illegal Vari Resolution of the e The variable that is specified S W528 able Alloca variable allocation in the SECS GEM Configura tion failed tor does not exist in the global variables The data type constant attri bute number of array dimen sions or number of array elements of the variable that is set in the SECS GEM Con figurator is different from the variable defined in the global variables 3541 0000 hex Illegal TCP The TCP port num e The TCP port number for the S W528 Port Number ber for the host host communications is also communications is used as the TCP port num illegal ber of another function 14E1 0000 hex GEM Service An error occurred The capacity of the SD Mem S W528 Log Save when the GEM ory Card is insufficient Failed Servi
312. mand A command could e The absolute multi rotation S 1576 1577 Warning not be executed counter was cleared when the Servo was not OFF when using an absolute encoder for semi closed control This applies only to Cylinder type Servomo tors A forced brake operation request was sent while the Servo was ON A Switch ON command was sent when the main power was OFF When 3508 hex 0 An Enable Operation com mand was sent to request turn ing ON the Servo when the Servomotor was operating at 30 r min or 30 mm s or higher A latch operation was started under the following conditions e An absolute external encoder was used and phase Z was selected as the trigger for fully closed control This applies only to Cylinder type Servomotors The absolute multi rotation data was being cleared or the Config operation was being performed e The Statusword 6041 hex bit 09 remote was 0 local An operation command is given in the prohibited direction after the motor made an immediate stop due to a drive prohibition input 84B00000 hex EtherCAT An EtherCAT com e The EtherCAT communications S 1576 1577 Communica munications error cable is disconnected or bro tions Warn occurred one or ken ing more times e Noise i MX2 RX series Inverters with EtherCAT Communications Units The manual names are given below for the catalog numbers given in the Reference column of the event table Cat N
313. master failed The slave failed Noise W505 84280000 hex Slave Appli cation Error An error occurred in the slave applica tion An error was detected in the slave s application layer status register W505 Process Data Transmis sion Error 84290000 hex Sending process data failed NJ NX series Troubleshooting Manual W503 It was not possible to send the EtherCAT frame during the EtherCAT communications period The frame transmission jitter exceeded the limit W505 3 89 no Aq s1013 aiNpoW UONDUNH Jase 1Y 01043 OU Ul SIO G L E 3 Error Tables Event code 842B 0000 hex Event name Process Data Reception Timeout Meaning Process data reception timed out Assumed cause The Ethernet cable is broken or the specified cable is not being used A connector on the Ethernet cable is disconnected the con tact is faulty or parts are faulty A general purpose Ethernet hub is connected The master failed The slave failed The Ethernet cable is too long The CPU Unit task period is too short Noise Level Maj Prt Min Obs Info Reference W505 842C 0000 hex Process Data Communica tions Error An error occurred in process data com munications A slave left the network even though the disconnection oper ation was not performed The Ethernet cable is broken or the specified cable is
314. missing BUSY indicator was lit or corrupted e The power supply to the Con troller was interrupted momen tarily while the BUSY indicator was lit e The CPU Unit has failed 100C 0000 hex Event Level The settings inthe The event level settings are not S W500 W535 Ver 1 03 or Setting Error event level setting correct because the power sup later file are not correct ply to the Controller was inter rupted or communications with the Sysmac Studio were dis connected during a download of the event level settings e The event level settings are not correct because the power sup ply to the Controller was inter rupted during a Clear All Memory operation e Non volatile memory failed 40010000 hex PLC System A fatal error was e An error occurred in the soft S W500 Processing detected in the PLC ware Error Function Module 40020000 hex PLC System A fatal error was e An error occurred in the soft S W500 W535 Processing detected in the PLC ware Error Function Module 40030000 hex PLC System A fatal error was e An error occurred in the soft S W500 W535 Processing detected in the PLC ware Error Function Module 40040000 hex PLC System A fatal error was e An error occurred in the soft S W535 Ver 1 10 or Processing detected in the PLC ware later Error Function Module 40050000 hex PLC System A fatal error was e An error occurred in the soft S W535 Ver 1 10 or Processing detected in the PLC ware later Er
315. mmand Posi tion Over flow Underflow Positioning an instruction in the underflow overflow direction or an instruction for which the direction is not specified was executed when there was an under flow overflow in the com mand position e One of the following was executed when there was a command position over flow underflow e A positioning instruction e A continuous con trol instruction in the underflow overflow direction e An instruction for which the direction is not specified syncing or torque control NJ NX series Troubleshooting Manual W503 W502 Event code Event name 54016443 hex Positive Limit Input Meaning An instruction was exe cuted for a motion in the positive direction when the positive limit input was ON Assumed cause e An instruction for a motion in the positive direction was exe cuted when the posi tive limit input was ON or an instruction for a motion with no direction specification was executed when the positive limit input was ON An axes group motion control instruction was exe cuted when the posi tive limit input was ON Maj Prt Level Min 3 Error Tables Refer Obs ence S W502 Info 54016444 hex Negative Limit Input An instruction for a motion in the negative direction was executed when the negative limit input was ON An instruction for a motion in the negative direction was exe cuted when th
316. n instruction is beyond the positive software limit 64410000 hex Target Posi The specified posi The parameter specified for the S W508 tion Negative tion exceeds the Position input variable to the Software negative software instruction is beyond the nega Limit limit tive software limit Exceeded e The first position is beyond the negative software limit and an instruction that specifies motion in the opposite direction of the software limit was executed e The parameter that was speci fied for the AuxPoint input vari able to a border point MC_MoveCircular2D Circular 2D Interpolation instruction is beyond the negative software limit NJ NX series Troubleshooting Manual W503 3 79 no Aq siouiz Npow UOHOUN 04 UOD UOO 34 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 64420000 hex Command Positioning an e One of the following was exe S W508 Position instruction in the cuted when there was a com Over underflow overflow mand position flow Under direction or an overflow underflow flow instruction for which A positioning instruction ine direetion iS not e A continuous control instruc specified was exe tion in the underflow overflow cuted when there direction was an under 2 2 flow overtlow in the e An instruction for which the command position direction is not specified syncing or torque control
317. n Control Instructions W508 Condition 546F 0000 hex Jerk Override Factor Out of Range Motion Control Instructions W508 54700000 hex Acceleration Deceleration Override Motion Control Instructions W508 Factor Out of Range 54710000 hex First Position Method Specification Motion Control Instructions W508 Out of Range 54720000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled First Position Method 54740000 hex Unused Axis Specification for Auxil Motion Control Instructions W508 iary Axis 54750000 hex Position Gear Value Error Motion Control Instructions W508 54760000 hex Position Gear Master Axis Zero Motion Control Instructions W508 Velocity 54770000 hex Cam Table Data Error during Cam General Motion Control W507 Motion 54780000 hex Target Position Setting Out of Range Motion Control Instructions W508 54790000 hex Travel Distance Out of Range Motion Control Instructions W508 547A0000 hex Cam Table Start Point Setting Out of Motion Control Instructions W508 Range 547B0000 hex Cam Master Axis Following First Posi Motion Control Instructions W508 tion Setting Out of Range 547C 0000 hex Circular Interpolation Radius Setting Motion Control Instructions W508 Error 547D0000 hex Circular Interpolation Radius Over Motion Control Instructions W508 flow 547E0000 hex Circular Interpolation Setting Out of Motion Control Instructions W508 Range 547F 0000 hex Auxiliary Slave Axis Numbers Not in Mo
318. n Negative Software Motion Control Instructions W508 Limit Exceeded 64420000 hex Command Position Overflow Under Motion Control Instructions W508 flow 64430000 hex Positive Limit Input Motion Control Instructions W508 64440000 hex Negative Limit Input Motion Control Instructions W508 64450000 hex Positive Software Limit Exceeded General Motion Control W507 64460000 hex Negative Software Limit Exceeded General Motion Control W507 64470000 hex In position Check Time Exceeded General Motion Control W507 64480000 hex Following Error Limit Exceeded General Motion Control W507 6449 0000 hex Immediate Stop Input General Motion Control W507 644A 0000 hex Positive Limit Input Detected General Motion Control W507 644B 0000 hex Negative Limit Input Detected General Motion Control W507 644C 0000 hex Following Error Warning General Motion Control W507 644D 0000 hex Velocity Warning General Motion Control W507 644E 0000 hex Acceleration Warning General Motion Control W507 644F 0000 hex Deceleration Warning General Motion Control W507 64500000 hex Positive Torque Warning General Motion Control W507 64510000 hex Negative Torque Warning General Motion Control W507 6452 0000 hex Command Position Overflow General Motion Control W507 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 6
319. n control instruction This input variable can not be changed when re executing an instruction NJ NX series Troubleshooting Manual W503 3 67 no Aq s10113 Npow UOHOUN O4 U0D UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 54590000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution Master input vari Disabled able when re exe Master Axis cuting a motion control instruction This input variable cannot be changed when re executing an instruction 545A 0000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution MasterOffset input Disabled variable when re MasterOff executing a motion set control instruction This input variable cannot be changed when re executing an instruction 545B0000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re parameter for the re execution was changed execution MasterScaling input Disabled variable when re MasterScal executing a motion ing control instruction This input variab
320. n e The parameter speci S W502 Positive Software exceeds the positive soft fied for the Position Limit Exceeded ware limit input variable to the instruction is beyond the positive software limit e The first position is beyond the positive software limit and an instruction that speci fies motion in the opposite direction of the software limit was executed e The parameter that was specified for the AuxPoint input vari able to a border point MC_MoveCircular2D Circular 2D Interpola tion instruction is beyond the positive software limit NJ NX series Troubleshooting Manual W503 3 49 no Aq s1013 JNPON UOUN O1d Y Ul S1013 Z L 3 Error Tables Event code 54016441 hex Event name Target Position Negative Software Limit Exceeded Meaning The specified position exceeds the negative soft ware limit Assumed cause e The parameter speci fied for the Position input variable to the instruction is beyond the negative software limit The first position is beyond the negative software limit and an instruction that speci fies motion in the opposite direction of the software limit was executed The parameter that was specified for the AuxPoint input vari able to a border point MC_MoveCircular2D Circular 2D Interpola tion instruction is beyond the negative software limit Maj Prt Level Min Obs Info Refer ence W502 54016442 hex 3 50 Co
321. n event level of observation or higher have occurred for the CJ series Special Unit Observation level events do not appear on the Controller Error Tab Page so it is possible that you may restart the CJ series Special Unit without intending to do so You can check the status of the _CJB_UnitErrSta 0 0 to _CJB_UnitErrSta 3 9 Error Status variables on a Watch Tab Page to see if an observation level Controller error has occurred Precautions for Correct Use Resetting an error is not the same as eliminating the cause of the error Always eliminate the cause of an error before you perform the procedure to reset the error NJ NX series Troubleshooting Manual W503 1 Overview of Errors i Error Resetting Methods Method Operation Errors that are reset Description Commands from Sysmac Studio Resetting Controller errors Resetting all errors in the entire Control ler Reset the Controller errors from the Sys mac Studio s Troubleshooting Dialog Box Resetting all Slave Terminal errors Resetting errors for individually speci fied NX Units Refer to the manual for the Communica tions Coupler Unit for details on resetting errors in a Slave Terminal Downloading Resetting all errors for a specific func tion module After the causes of the Controller errors are removed all Controller errors in the relevant function module are reset as a result Errors are not reset when you download the Con
322. n the Control ler according to the Camera Selection settings in the Cam era Image Input and Camera Switching processing items Z342 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause nore Reference Maj Prt Min Obs Info 385A0000 hex Change in The Camera that is The Camera connection infor S Z342 Connected connected is differ mation in the scene data does Camera ent from when data not agree with the connection was last saved information for the Camera con nected to the Controller 48020000 hex System Error An error occurredin A serious error occurred in the S Z342 the system system in the Controller 58210000 hex Output Con A timeout occurred The data output handshaking S Z342 trol Timeout in data output hand controls in the program i e the for Parallel shaking control for ON OFF timing of the DSA sig 1 0 PLC measurement nal are not correct Link or Eth results e The output control timeout time erNet IP is too short in comparison with the program processing time e The parallel I O DSA or GATE signal is not wired correctly 58220000 hex Output Con A timeout occurred The data output handshaking S Z342 trol Timeout in data output hand controls in the program i e the for EtherCAT shaking control for ON OFF timing of the Result measurement Set Request signal are not cor results rect
323. n variable that was control instruction is out of specified for the in out range variable of the instruc tion is out of range 54015729 hex Track Option Struc The value of OnCompensa e The value of the mem S W502 Ver 1 06 or ture ON Compen tion that is specified in the ber of the structure later sation Setting Out TrackOptions in out vari variable that was of Range able to a motion control specified for the in out instruction is out of range variable of the instruc tion is out of range 5401572A hex Track Option Struc The value of OffCompensa e The value of the mem S W502 Ver 1 06 or ture OFF Compen tion that is specified in the ber of the structure later sation Setting Out TrackOptions in out vari variable that was of Range able to a motion control specified for the in out instruction is out of range variable of the instruc tion is out of range 5401572B hex Number of Array The number of elements in The number of ele S W502 Ver 1 06 or Elements in Switch an array in the structure ments in an array of later Structure Variable variable that is specified in the structure variable Out of Range the Switches in out variable that was specified for to a motion control instruc the in out variable of tion is out of range the instruction is out of range 5401572C hex Number of Array The number of elements in The number of ele S W502 Ver 1 06 or Elements in Output an array in the structure men
324. nS 3 115 NX TSOQEU tach von adel anne iia 3 109 O Observation level eccecceeeeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeees 1 10 online troubleshooting problems going online 2 17 P partial fault level oo eee eeseeeeeeneeteseeeeeneeeeeeneeeesaees 1 10 Power Supply Error ssssssssesseeeseiseeeeereresereseesrreeee 1 6 2 5 R resetting SLOMS oie piaraan ar earar EA EO a o EEEa AiE ai 2 14 resetting non fatal errors eeeeeereerrreerrrerrrrerrrenns 1 18 NJ NX series Troubleshooting Manual W503 Index S Safe Moderaker e a N A OE as 2 23 SIE di gnhosiS sariei katinia aiaa 3 3 source details ns aa a G 1 9 starting Safe ModE ronin ia eset a a 2 23 system defined variables 1 17 checking fOr errors oo eeeeeeeeeeeeseeeeeseeeseneeeeesneersneees 2 15 T FC ee 3 8 Troubleshooter 2 2 eececcccecceeeeeessessseeeeeeeeeees 1 16 2 11 A 2 troubleshooting eeeeceeeeeeeteeeeeeeeeneeeeeeeeeneeeeetees 1 16 2 7 f tal SONS sen Bensi nA a iE 2 5 non fatal errors ccccccceccecceceececesessseeceeeeeeeeeeeneeees 2 7 U Unit COnfIQUratiON inietta E 3 6 user defined events cccccccccceesessssssseceeeeeeeeeeeeneeseeeess 1 8 Index 3 Index Index 4 NJ NX series Troubleshooting Manual W503 Authorized Distributor
325. nal Latch instruction was executed to cancel a latch that was used by an instruction other than the MC_TouchProbe Enable External Latch instruc tion 546F 0000 hex Jerk Over The parameter e Instruction input parameter S W508 ride Factor specified for the exceeded the valid range of the Out of Range JerkFactor input input variable variable to a motion control instruction is out of range 54700000 hex Accelera The parameter e Instruction input parameter S W508 tion Deceler specified for the exceeded the valid range of the ation AccFactor input input variable Override Fac variable to a motion tor Out of control instruction is Range out of range 54710000 hex First Position The parameter e Instruction input parameter S W508 Method specified for the exceeded the valid range of the Specification StartMode input input variable Out of Range variable to a motion control instruction is out of range 54720000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re StartMode input re execution was changed execution variable when re Disabled executing a motion First Position control instruction Method This input variable cannot be changed when re executing an instruction 54740000 hex Unused Axis The axis specified e The axis specified for the Auxil S W508 Specification for the Auxiliary iary input variable to the for
326. name Meaning Assumed cause Reference Maj Prt Min Obs Info 04020000 hex PLC System This event provides This event provides internal S W500 Information internal information information from the PLC Func from the PLC Func tion Module It is recorded to tion Module provide additional information for another event 44410000 hex PLC System This event provides This event provides internal S W500 Information internal information information from the PLC Func from the PLC Func tion Module tion Module It is recorded to provide additional information for another event fi Errors Related to Tasks The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W501 NJ NX series CPU Unit Software User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 60020000 hex Task Execu Task execution e The timeout detection time set S W501 tion Timeout exceeded the time ting is too short out detection time e The task period setting is too short e A user program is too large e The number of times that pro cessing is repeated is larger than expected e Task Priority Error e Frequent Event Task Execution 60030000 hex I O Refresh Consecutive I O e The task period setting is too S W501 ing Timeout refresh failures short Error occurred during the e Task Prio
327. nchronization or restora tion operation on the Sysmac Studio or as the result of dis connecting an EtherCAT slave 90400000 hex Event Log The event log was The event log was cleared by the S 2930 Cleared cleared user 90430000 hex Memory All The Unit settings The Clear All Memory operation S 2930 Cleared were cleared was performed 951E0000 hex Sysmac Stu A communications The communications cable was S 2930 dio Commu timeout occurred disconnected nications between the Sys Connection mac Studio and the Timeout Safety CPU Unit 951F 0000 hex Clear All Clearing all of e The Clear All Memory operation S 2930 Memory memory failed was performed for the entire Rejected Slave Terminal Safety I O Units Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 05200000 hex System Error A hardware error e Hardware has failed S Z930 was detected dur e A memory error occurred due ing self diagnosis of to a transient cause such as a the hardware software error or excessive noise 05210000 hex Internal Cir A fault was e The internal circuit for the S Z930 cuit Error at detected in the safety input terminal is faulty Safety Input internal circuit for e A memory error or signal error the safety input ter occurred due to a transient minal cause such as a software error or excessive noise NJ NX series Troubleshooting Manual W503 3 123 no Aq s1013 S
328. nformation is called the Source details The following information is provided as the event source details s10113 eyeJ UON Jo SedAL Event source Source details PLC Function Module Instructions I O bus master or CJ series Unit Motion Control Function Module Common axis or axes group EtherCAT Master Function Module Communications port EtherCAT master EtherCAT Coupler Unit NX Unit or EtherCAT slave EtherNet IP Function Module Communications port communications port 1 communications port 2 CIP CIP1 CIP2 FTP NTP or SNMP The event source is displayed on the Sysmac Studio or HMI Levels of Controller Events Errors and Information The following table classifies the levels of Controller events according to the effect that the errors have on control No Level Classification Level name 1 High Controller errors Major fault level 2 Partial fault level 3 Minor fault level 4 Observation 5 Low Controller informa Information tion Errors with a higher level have a greater impact on the functions that the NJ NX series Controller provides and are more difficult to recover from When an event occurs the Sysmac Studio or HMI will display the level name Event Levels e Major Fault Level These errors prevent control operations for the entire Controller When the CPU Unit detects a major fault it immediately stops the execution of the user program and turns OFF the loads of
329. nformation of the next lower level You can read the Error Status variable from an external device through communications Refer to the NU NX series CPU Unit Software User s Manual Cat No W501 for information on system defined variables NX series CPU Units Level 1 Level 2 Level 3 Level 4 s10114 e 2J UON Bunooysejqnoly Z Error Status variable for the entire Controller _PLC_ErrSta Error status variable for PLC Function Module _MC_ErrSta Error status variable for Motion Control Function Module _ MC_ComErrSta Common error status variable _MC_AX_ErrSta Axis error status variable MC_GRP_ErrSta Axes group error status variable _EC_ErrSta Error status variable for EtherCAT Master Function Module _EC_PortErr Error status variable for communications ports _EC_MstrErr Error status variable for master S JqeHLA p u p W JS S UM S101143 10 BuDjoeUD p E Z _EC_SlavErr Summary error status variable for all slaves _EC_SlavErrTbl Error status variable for slaves _EIP_ErrSta Error status variable for EtherNet IP Function Module _EIP1_PortErr R eee _EIP_PortErr Error status variable for communications port 1 _EIP2_PortErr Error status variable for communications port 2 _EIP1_CipErr Error stat riable for CIP communications 1 7 EIP _CipErr status variable for CIP c unicati _EIP2_CipErr Error status variable for CIP communications 2 _EIP_TcpAppErr Error status variable of the TCP application funct
330. ng the number of Data Error at during calculating valid data Update the number of valid e After calculations the number data Or after cal of valid data is 0 culations the num ber of valid data is 0 54810000 hex MC_Write The parameter e Instruction input parameter S W508 Target Out of specified for the exceeded the valid range of the Range Target input vari input variable able to a motion control instruction is out of range 54820000 hex Master Travel The parameter e Instruction input parameter S W508 Distance specified for the exceeded the valid range of the Specification MasterDistance input variable Out of Range input variable to a motion control instruction is out of range 54830000 hex Master Dis The parameter e Instruction input parameter S W508 tance in specified for the exceeded the valid range of the Acceleration MasterDistance input variable Specification ACC input variable Out of Range to a motion control instruction is out of range 54840000 hex Master Dis The parameter e Instruction input parameter S W508 tance in specified for the exceeded the valid range of the Deceleration MasterDistan input variable Specification ceDEC input vari Out of Range able to a motion control instruction is out of range 54870000 hex Execution The parameter e Instruction input parameter S W508 Mode Selec specified for the exceeded the valid range of the tion Out of ExecutionMode input variable
331. nged Disabled tion of instructions Master Axis was changed 57300000 hex Motion Con A ReferenceType e A ReferenceType in out vari S W508 Ver 1 06 or trol Instruc in out variable that able that cannot be changed later tion Multi cannot be changed during multi execution of execution during multi execu instructions was changed Disabled tion of instructions Position was changed Type Selec tion 573A 0000 hex Cannot Write The instruction was The instruction was executed S W508 Ver 1 08 or Axis executed for an axis for a used axis or an undefined later Parameters that is not an axis unused axis 573B0000 hex Axis The parameter The parameter specified for the S W508 Ver 1 08 or Parameter specified for the AxisParameter input variable to later Setting Outof AxisParameter the instruction is out of range t for the input variable Range input variable to a motion control instruction is outside of the valid range NJ NX series Troubleshooting Manual W503 3 77 no Aq siouiy gINPO UOHOUN 04 U0D UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 573C 0000 hex Cam The parameter e The parameter specified for the S W508 Ver 1 08 or Property specified for the CamProperty input variable to later Setting Outof CamProperty input i eee of range Range variable to a m
332. nput S W502 Position Setting the SlaveSyncPosition parameter exceeded Out of Range input variable to a motion the valid range of the control instruction is out of input variable range 5401546E hex Duplicate Latch ID The same latch ID was e The same latch ID is S W502 3 40 for Trigger Input Condition specified for more than one motion control instruction used simultaneously for more than one of the following instruc tions MC_TouchProbe Enable External Latch instruction MC_MoveLink Syn chronous Positioning instruction and MC_MoveFeed Inter rupt Feeding instruc tion The MC_AbortTrigger Disable External Latch instruction was executed to cancel a latch that was used by an instruction other than the MC_TouchProbe Enable External Latch instruction NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 5401 546F hex Jerk Override Fac The parameter specified for e Instruction input S W502 tor Out of Range the JerkFactor input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 54015470 hex Accelera The parameter specified for Instruction input S W502 tion Deceleration the AccFactor input vari parameter exceeded Override Factor able to a motion cont
333. ns W502 Velocity 5401 5478 hex Target Position Setting Out of Range Instructions W502 5401 5479 hex Travel Distance Out of Range Instructions W502 5401547A hex Cam Table Start Point Setting Out of Instructions W502 Range 5401 547B hex Cam Master Axis Following First Posi Instructions W502 tion Setting Out of Range 5401 547C hex Circular Interpolation Radius Setting Instructions W502 Error 5401 547D hex Circular Interpolation Radius Over Instructions W502 flow 5401 547E hex Circular Interpolation Setting Out of Instructions W502 Range 5401 547F hex Auxiliary Slave Axis Numbers Not in Instructions W502 Ascending Order 54015480 hex Cam Table Property Ascending Data Instructions W502 Error at Update 54015481 hex MC_Write Target Out of Range Instructions W502 5401 5482 hex Master Travel Distance Specification Instructions W502 Out of Range 5401 5483 hex Master Distance in Acceleration Instructions W502 Specification Out of Range 5401 5484 hex Master Distance in Deceleration Instructions W502 Specification Out of Range 5401 5487 hex Execution Mode Selection Out of Instructions W502 Range 5401 5488 hex Permitted Following Error Out of Instructions W502 Range 5401 5489 hex Border Point Center Position Radius Instructions W502 Specification Out of Range 5401 548A hex End Point Specification Out of Range Instructions W502 5401 548B hex Slave Travel Distance Specification Instructions W502 Out of Range 5401 548C he
334. nstruction instruction was disconnected or disabled e An Absolute Encoder Current Position Calculation Failed error 64580000 hex was detected for the master axis of the syn chronized control instruction e The master axis for the syn chronized control instruction is an unused axis 743B 0000 hex Auxiliary Axis The synchronized e EtherCAT process data com S W507 Position control instruction munications are not established Read Error was not executed for the auxiliary axis of the syn because an error chronized control instruction or occurred in the the I O data of the NX Unit can position of the auxil not be used for control iary axis of the syn e The slave of the auxiliary axis chronized control for the synchronized control instruction instruction was disconnected or disabled e An Absolute Encoder Current Position Calculation Failed error 64580000 hex was detected for the auxiliary axis of the syn chronized control instruction e The auxiliary axis for the syn chronized control instruction is an unused axis 84400000 hex EtherCAT A communications A communications error S W507 Slave Com error occurred for occurred for the EtherCAT slave munications the EtherCAT slave or NX Unit that is allocated to Error or NX Unit that is an axis allocated to an axis 571D0000 hex Too Many There are more e There are more than 100 S W507 Ver 1 02 to Reset Motion than 100 instances instances of the ResetMCError Ver 1 0
335. nt Sensor 74930000 hex TIMING Input Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 74940000 hex RESET Input Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 74950000 hex ZERO Input Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 74960000 hex ZEROCLR Input Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 74A00000 hex SF_Antivalent Error NX series Safety Control Unit Z930 74A1 0000 hex SF_EDM Error NX series Safety Control Unit Z930 74A2 0000 hex SF_EmergencyStop Error NX series Safety Control Unit Z930 74A30000 hex SF_EnableSwitch Error NX series Safety Control Unit Z930 74A40000 hex SF_Equivalent Error NX series Safety Control Unit Z930 74A50000 hex SF_ESPE Error NX series Safety Control Unit Z930 74A60000 hex SF_GuardLocking Error NX series Safety Control Unit Z930 74A7 0000 hex SF_GuardMonitoring Error NX series Safety Control Unit Z930 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 74A80000 hex SF_ModeSelector Error NX series Safety Control Unit Z930 74A90000 hex SF_MutingPar Error NX series Safety Control Unit Z930 74AA 0000 hex SF_MutingPar_2Sensor Error NX series Safety Control Unit Z930 74AB0000 hex SF_MutingSeq Error NX series Safety Control Unit Z930 74AC 0000 hex SF_OutControl Error NX series Safety Control Unit Z930
336. o Manual name 1574 MX2 RX Series Inverter EtherCAT Communication Unit Users Manual 04A10000 hex Non volatile An error occurredin Non volatile memory failure 1574 Memory non volatile mem Hardware ory Error NJ NX series Troubleshooting Manual W503 3 141 aainos q s1014 SOAR S 1y91 444 U S1013 6 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04BA 0000 hex Connection An error occurredin Contact failure between the S 1574 Error the connection Inverter and the EtherCAT between between the Communications Unit for the Inverter and Inverter and the Inverter Communica EtherCAT Commu e Inverter trip was reset tions Unit reat Unit for e The Inverter was initialized or Hie Wvenlee the mode was changed e The EtherCAT Communications Unit for the Inverter failed 04BB0000 hex Inverter An Inverter warn e An Inverter warning was S 1574 Warning ing was detected detected 04BC 0000 hex Inverter Trip An Inverter trip was An Inverter trip was detected S 1574 detected 34F00000 hex PDO Setting There is an illegal e The PDO mapping or Sync S 1574 Error setting value in the Manager settings are incorrect PDO mapping i FH series Vision Systems The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Z342 Event code Event nam
337. o FINS Communica W501 tions 80120000 hex Packet Discarded Errors Related to FINS Communica W501 tions 80200000 hex NX Unit I O Communications Error NxX series Digital I O Units NX series W521 W522 Analog I O Units NX series Position W524 W540 Interface Units NX series Communi 7930 cations Interface Units and NX series Safety Control Unit 80210000 hex NX Unit Output Synchronization Error NX series Digital I O Units NX series W521 W522 Analog I O Units and NX series W524 Position Interface Units NJ NX series Troubleshooting Manual W503 3 199 S98POD 1USAZ JO 1 p10 U S UBAZ Z E jqeL 10113 Z Z 3 Error Tables 3 200 Event code Event name Functional classification Reference 8022 0000 hex NX Message Communications Error NX series EtherCAT Coupler Unit W522 W519 NX series Analog I O Units NX W524 W540 series Position Interface Units NX 7930 series Communications Interface Units and NX series Safety Control Unit 80230000 hex NX Message Communications Error Errors Related to Controller Opera W500 W501 tion W535 80240000 hex NX Unit Clock Not Synchronized NxX series Digital I O Units NX series W521 W522 Error Analog I O Units NX series Position W524 W540 Interface Units and NX series Com munications Interface Units 80300000 hex Safety Process Data Communica NX series Safety Control Unit
338. of the master axis travel distance of the Insufficient Travel is less than zero master axis is below 0 Distance for the MC_MoveLink Synchronous Posi tioning instruction 54015447 hex Positioning Gear For the MC_GearInPos e For the S W502 Operation Insuffi Positioning Gear Opera MC_GearlnPos Posi cient Target Veloc tion instruction the target tioning Gear Opera ity velocity of the slave axis is tion instruction the too small to achieve the value of the Velocity required velocity Target Velocity input variable is smaller than the master axis velocity multiplied by the gear ratio when the instruction was executed NJ NX series Troubleshooting Manual W503 3 35 no q s1013 giNpoyy UOROUNA O1d Y Ul S1013 Z L 3 Error Tables 1 Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015448 hex Same Start Point The start point and end e The start point and S W502 and End Point for point were the same when end point were the Circular Interpola the radius method was same when the radius tion specified for the method was specified MC_MoveCircular2D Cir for the cular 2D Interpolation MC_MoveCircular2D instruction Or the start Circular 2D Interpola point end point and border tion instruction point were the same when e The start point end the border point method point and border point was specified were the same when the bor
339. olatile memory Read Error tion data that is e Power was turned OFF while saved in non vola saving data to the non volatile tile memory memory 10520000 hex NX Bus Com There is an errorin The NX bus communications S Z930 munications the safety applica settings that were transferred to Settings and tion data that is the Safety CPU Unit do not Safety Appli saved in non vola match the safety application cation Data tile memory data Mismatch 10530000 hex Non volatile Reading writing Non volatile memory failed S Z930 Memory non volatile mem Access Error ory failed 35200000 hex Safety Pro Safety process data The communications settings S Z930 cess Data communications for safety process data are not Communica was not estab correct the safety slave is not tions Not lished with one or in the correct status etc Established more safety slaves e The safety slave for safety pro Error cess data communications is not connected e The NX Unit Mounting Setting for the safety slave for safety process data communications is set to Disabled 55000000 hex Division by Division by zero The divisor is zero S Z930 Zero was detected 55010000 hex Cast Error A casting error was A value was input that exceeded S Z930 detected the range of the receiving vari able 55020000 hex MUX Error An MUX instruction The value of the selection input S Z930 error was detected K to the MUX instruction is not correct 3
340. on Control The number of motion con An axis instruction S W502 Instruction Multi trol instructions that is buff was executed when execution Buffer ered for Buffered or there was already a Limit Exceeded Blending Buffer Modes current instruction and exceeded the buffer limit a buffered instruction for the same axis e An axes group instruc tion was executed when there was already eight current instructions and buff ered instructions for the same axis 54015444 hex Insufficient Travel The specified motion can Stopping at the target S W502 Distance not be executed for the position was not pos deceleration rate or accel sible for the specified eration rate that was speci acceleration decelera fied for multi execution or tion rate for multi exe re execution of a position cution or re execution ing instruction of a positioning instruction when the Acceleration Deceler ation Over parameter was set to generate a minor fault and stop 54015445 hex Insufficient Travel There is not sufficient travel e There was not suffi S W502 Distance to distance to accelerate or cient travel distance to Achieve Blending decelerate to the transit accelerate the current Transit Velocity velocity command to the tran sit velocity when the Acceleration Deceler ation Over parameter was set to generate a minor fault and stop 54015446 hex Move Link Con The constant velocity travel e The constant velocity S W502 stant Velocity distance
341. on Error Built in EtherCAT Master in CPU Unit W505 84290000 hex Process Data Transmission Error Built in EtherCAT Master in CPU Unit W505 842B 0000 hex Process Data Reception Timeout Built in EtherCAT Master in CPU Unit W505 842C 0000 hex Process Data Communications Error Built in EtherCAT Master in CPU Unit W505 842D 0000 hex EtherCAT Message Error Built in EtherCAT Master in CPU Unit W505 84400000 hex EtherCAT Slave Communications General Motion Control W507 Error 84600000 hex Communications Error CJ series CompoNet Master Unit W493 84610000 hex Repeater Unit Communications Error CJ series CompoNet Master Unit W493 84680000 hex Transmission Error CJ series Serial Communications W494 Units 84690000 hex Overrun Error CJ series Serial Communications W494 Units 846A 0000 hex Framing Error CJ series Serial Communications W494 Units 846B 0000 hex Parity Error CJ series Serial Communications W494 Units NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 846C 0000 hex Overrun Error Framing Error or Par CJ series Serial Communications W494 ity Error Transmission Error Units 846D 0000 hex Transmission Error CRC Error CJ series Serial Communications W494 Units 84740000 hex Bus Off Detected CJ series DeviceNet Units W497 84750000 hex Remote I O Communications
342. on on individual errors 3 The function module where the error occurred stops NJ NX series Troubleshooting Manual W503 snyeis HUN Ndd k b 1 Overview of Errors 1 2 Fatal Errors 1 2 1 Types of Fatal Errors This section describes the errors that cause the operation of the NJ NX series CPU Unit to stop Software connections to the Sysmac Studio or an HMI cannot be made if there is a fatal error in the Controller Power Supply Error Power is not supplied the voltage is outside of the allowed range or the Power Supply Unit is faulty CPU Unit Reset The CPU Unit stopped operation because of a hardware error Other than hardware failures this error also occurs at the following times e The power supply to an Expansion Rack is OFF e The I O Connecting Cable is incorrectly installed e The IN and OUT connectors are reversed e The connectors are not mated properly e There is more than one I O Control Unit on the CPU Rack or there is an I O Control Unit on an Expansion Rack Incorrect Power Supply Unit Connected There is a CJ series Power Supply Unit connected to the NJ series CPU Unit The operation of the Controller is stopped CPU Unit Watchdog Timer Error This error can occur for an NJ series CPU Unit This error occurs when the watchdog timer times out because of a hardware failure or when temporary data corruption causes the CPU Unit to hang CPU Unit Error This error can occur for an NX
343. on was con node address of the speci nected to the slave fied Unit node address of the specified Unit 5401 2C08 hex Invalid Total Power The total power ON time e Non volatile memory S W502 Ver 1 10 or ON Time Record could not be read failure later 54013461 hex Process Data The PDO mapping is not e The PDOs that are S W502 Object Setting correct required for the motion Missing control instruction are not mapped e The relevant instruc tion was executed for a device that does not have an object that supports the instruc tion e A motion control instruction that speci fies phase Z _mcEncoderMark as the trigger conditions was executed for an axis that is mapped to an OMRON GX EC02 EtherCAT Encoder slave 54015420 hex Electronic Gear The parameter specified for Instruction input S W502 Ratio Numerator the RatioNumerator input parameter exceeded Setting Out of variable to a motion control the valid range of the Range instruction is out of range input variable 54015421 hex Electronic Gear The parameter specified for e Instruction input S W502 Ratio Denomina the RatioDenominatorinput parameter exceeded tor Setting Out of variable to a motion control the valid range of the Range instruction is out of range input variable 54015422 hex Target Velocity The parameter specified for e Instruction input S W502 Setting Out of the Velocity input variable parameter exceeded Range to a motion control instruc the valid
344. oning Gear Operation Insuffi Motion Control Instructions W508 cient Target Velocity 54480000 hex Same Start Point and End Point for Motion Control Instructions W508 Circular Interpolation 54490000 hex Circular Interpolation Center Specifi Motion Control Instructions W508 cation Position Out of Range 544A0000 hex Instruction Execution Error Caused Motion Control Instructions W508 by Count Mode Setting NJ NX series Troubleshooting Manual W503 3 189 S9POD 1USAZ JO 1 p10 Ul S UBA Z E jqeL 10113 Z Z 3 Error Tables 3 190 Event code Event name Functional classification Reference 544C 0000 hex Parameter Selection Out of Range Motion Control Instructions W508 544D 0000 hex Stop Method Selection Out of Range Motion Control Instructions W508 544E 0000 hex Latch ID Selection Out of Range for Motion Control Instructions W508 Trigger Input Condition 544F 0000 hex Setting Out of Range for Writing MC Motion Control Instructions W508 Setting 54500000 hex Trigger Input Condition Mode Selec Motion Control Instructions W508 tion Out of Range 54510000 hex Drive Trigger Signal Selection Out of Motion Control Instructions W508 Range for Trigger Input Condition 54530000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Axis Specification 54540000 hex Motion Control Instruction Re execu Motion Control Inst
345. or exceeded the Excessive Velocity Error Setting 3602 hex 34E60000 hex Overspeed The Servomotor e The velocity command value is S 1576 1577 rotation too large speed motor speed e There is overshooting exceeded the value The wiring is incorrect set on the Over speed Detection Level Setting 3513 hex 383F 0000 hex Excessive During fully closed Connections are not correct S 1576 Hybrid Fol control the differ e The settings are not correct lowing Error ence between the load position from the external encoder and the Servomotor posi tion from the encoder was larger than the number of pulses set as the Hybrid Following Error Counter Over flow Level 3328 hex NJ NX series Troubleshooting Manual W503 3 133 no q s1013 SOAR S LWOJOUIA U SIO 6 1 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 38400000 hex Overspeed 2 The Servomotor e The velocity command value is S 1576 1577 rotation too large speed motor speed e There is overshooting exceeded the value The wiring is incorrect set on Overspeed Detection Level Setting at Immedi ate Stop 3615 hex 38410000 hex Command The position com e The change in position com S 1576 1577 Error mand variation after mand is too large the electronic gear e The backlash compensation exceeded the spec am
346. or data for input chan below the lower limit of the input Channel 8 nel 8 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 8 went below the lower limit of the output range 90400000 hex Event Log The event log was The event log was cleared by S W522 Cleared cleared the user Temperature Input Units 3 Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 00200000 hex Non volatile An error occurredin Non volatile memory failure S W522 Memory non volatile mem Hardware ory Error 05100000 hex A D Con An error occurredin Noise S W522 verter Error the A D converter e A D converter failure 05110000 hex Cold Junction The temperature e There is a faulty connection to S U W522 Sensor Error cannot be con the cold junction sensor verted because the e The cold junction sensor failed cold junction sensor is disconnected 10410000 hex Control An error occurredin There is an error in the area of S W522 Parameter the control parame the non volatile memory in the Error in Mas ters that are saved Communications Coupler Unit ter in the master in which the Unit operation set tings for the NX Unit are saved e The power supply to the NX Unit was turned OFF or Sys mac Studio communications were disconnected while writing the Unit operation settings was
347. or fault Observa Error in the Error in the Error in the Error in the Error in PLC level tion EtherNet IP port for EtherNev IP port for EtherCAT port for EtherCAT port for Function Module or which you cannot which you can which you cannot which you can MC Function restore normal status restore normal status restore normal restore normal Module by yourself by yourself status by yourself status by yourself Troubleshoot the error with the Sysmac Studio or HMI Refer to 2 3 Troubleshooting Non fatal Errors H Precautions for Correct Use Refer to A 1 Applicable Range of the HMI Troubleshooter for the applicable range of the HMI Troubleshooter 2 4 NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods 2 2 Troubleshooting Fatal Errors ER The section describes the procedure to troubleshoot fatal errors Power Supply Error s10114 e e4 Hunooysaqnoly Z Z Cause Correction Power is not being input Turn ON the power The voltage is outside of the allowable Check the Controller s power supply system and correct it so that the range for the power supply voltage is within the allowable range Power supply system error caused by Remove the Units from the CPU Rack one by one If the error is elim mounted Unit inated replace that Unit Power Supply Unit failure If the error persists even after you make the above corrections replace the Power Supply Unit CPU Unit Reset Ca
348. orrect e A communications error occurred during a download 34AD 0000 hex IP Router The IP router table The power was interrupted dur S W495 Table Error information is incor ing a download rect A communications error occurred during a download 34AE 0000 hex Routing Table The routing table The power was interrupted dur S W495 Error information is incor ing a download rect e A communications error occurred during a download 34AF 0000 hex Ethernet There is an illegal The power was interrupted dur S W495 Advanced FINS setting ing a download Setting Error e A communications error occurred during a download 34B00000 hex Address Mis The host ID of the e The IP address conversion S W495 match local IP address is method is set to automatic gen inconsistent with eration but the host ID of the the FINS node local IP address is inconsistent address Or the with the FINS node address or last segment of the the last segment of the local IP local IP address is address is inconsistent with the inconsistent with setting on the node address the setting on the switch node address switches 381C0000 hex Status Area An error occurredin There is an error in the layout S W495 Layout Set the layout setting of settings of the EtherNet IP Unit ting Error the EtherNet IP Unit 54AE0000 hex Multiple More than one soft e More than one software switch S U W495 Switches ON ware switch changed to TRUE at the same E
349. ors produced by the event source that you selected in the Function Module View NJ NX series Troubleshooting Manual W503 2 11 2 Error Troubleshooting Methods Partial fault IP Address Duplication Error Minor fault 84A3HHAA DNS Server Connection Error Ly Pane capture Reset error _ J 192 168 250 1 Controller fi Resetting Errors with an HMI You can use the Troubleshooter in an HMI to reset errors that occur in the Controller Before you attempt to reset a Controller error isolate and remove the cause of the error The following example demonstrates the procedure used to check for errors with an NS8 NS10 NS12 or NS15 HMI Click the Select Button in the List View to display information such as the errors causes and correc tions If you selected the Detail View for the error the display shows the error s cause and corrections After you confirm the cause of the displayed error and the conditions in which it occurred perform the steps in the displayed correction NJ series Troubleshooter Senee P Address Duplication Error 84010000 E 2011 06 20 19 45 05 EtherNet IP Comm port Partial fault The same IP address is used more than once Cause The IP address of the built in EtherNet IP port is also used as the IP address of another node Attached information 1 Duplicated IP address example MxCMASFAM1 address 192 168 258 1 CBABFAH1
350. ot be A data type that can S W502 Type used for an instruction is not be used for an specified for an input or in instruction is specified out variable for an input or in out variable 5401041A hex Multi execution of Multi execution was speci Execution of an S W502 Instructions fied for an instruction that instruction that does does not support it not support multi exe cution of instructions was specified more than once 5401041B hex Data Capacity Processing was not possi Data that exceeded S W502 Ver 1 02 or Exceeded ble because the data that the size that can be later was passed to the instruc processed was tion was too large passed to an instruc tion 5401041C hex Different Data The size of the data speci Data of a size that is S W502 Ver 1 04 or Sizes fied for instruction input or different from the size later in out data is different from of the target parame the size of the target ter was specified for parameter the input or in out data of an instruction 5401041D hex Exceeded Simulta The maximum resources e More than the maxi S W502 Ver 1 05 or neous Instruction that you can use for the rel mum number of rele later Executed evant instruction group at vant instructions were Resources the same time was executed at the same exceeded time 54010800 hex FINS Error An error occurred when a e An error occurred S W502 FINS command was sent when a FINS com or received mand was sent or rece
351. otion or tme Inputvariase control instruction is outside of the valid range 573D0000 hex Cam Node The parameter The parameter specified for the S W508 Ver 1 08 or Setting Out of specified for the CamNodes input variable to the later Range CamNodes input ake is on of range for variable to a motion aa a control instruction is outside of the valid range 573E0000 hex Incorrect The parameter e The parameter specified for the S W508 1 08 or Cam Node specified for the ea ConA variable to the ater instruction is not an Type co ee Input _sMC_CAM_NODE array vari Specification variable to a motion able control instruction is not an _sMC_CAM_NODE array variable 573F 0000 hex Insufficient The array variable The array variable of the S W508 Ver 1 08 or Nodes in of the parameter parameter specified for the later Cam Table specified for the CamNodes input variable to the instruction has a Phase master CamNodes input axis phase value of 0 for ele variable to a motion ment number 0 control instruction has a Phase value of 0 for element number 0 57400000 hex Cam Node The values of e The values of Phase master S W508 Ver 1 08 or Master Axis Phase in the array axis phase in the array variable later Phase Notin variable of the of the parameter specified for Ascending parameter specified the anodes nput variable t9 the instruction are not in Order for the CamNodes ascending order according to input variable to a th
352. ount is too large ified value 38420000 hex Command During position e During position command pro S 1576 1577 Generation command process cessing an error such as a cal Error ing an error such culation range error occurred as a calculation range error occurred 38430000 hex Error Counter The absolute e The absolute encoder posi S 1576 1577 Overflow 1 encoder posi tion absolute scale position in tion absolute scale pulses divided by the electronic position in pulses gear ratio exceeded 231 divided by the elec 2 147 483 648 tronic gear ratio exceeded 231 2 147 483 648 38440000 hex ErrorCounter The position follow There is insufficient S 1576 1577 Overflow 2 ing error in pulses torque force exceeded 229 e There is insufficient gain 536 870 912 Or The encoder external encoder the position follow wiring is incorrect ing error in com mand units exceeded 230 1 073 741 824 38450000 hex Interface There is a dupli e There is a duplicate setting in S 1576 1577 Input Dupli cate setting in the the input signal IN1 IN2 IN3 cate Alloca input signal IN1 and IN4 function allocations tion Error 1 IN2 IN3 and IN4 function allocations 38460000 hex Interface There is a dupli e There is a duplicate setting in S 1576 1577 Input Dupli cate setting in the the input signal IN5 IN6 IN7 cate Alloca input signal IN5 and IN8 function allocations tion Error 2 IN6 IN7 and IN8 function
353. p Variable has been created by a able not been regis DB_CreateMapping instruction tered e A variable that is not registered as a DB Map Variable was specified in MapVar e The DB Connection specified in the relevant instruction is differ ent from the one specified at the execution of DB_CreateMapping instruction NJ NX series Troubleshooting Manual W503 3 95 no Aq s10113 uonouny 91 S UONO UUOD gq eu Ul s1013 9 3 Error Tables Event code Event name 5401300B hex SQL Execu tion Error Meaning The executed SQL statement resulted in an error Assumed cause There is no column with the same name as a structure member of the DB Map Vari able The table specified in the DB_CreateMapping instruction does not exist in the DB One or more structure member values of the DB Map Variable cannot be converted to the cor responding column s data type One or more column values cannot be converted to the cor responding structure member s data type of the DB Map Vari able One or more structure member values of the DB Map Variable exceed the valid range of the corresponding column s data type The column specified in the extraction condition does not exist in the DB s records DB_Select instruction DB_Update instruction DB_Delete instruction The extraction condition has a syntax error DB_Select instruction DB_Update instruction DB_Delete instruction The co
354. pera W500 W501 tion W535 40200000 hex NX Unit Processing Error NX series EtherCAT Coupler Units W519 W522 NX series Analog I O Units NX W524 W540 series Position Interface Units and NX series Communications Interface Units 44010000 hex EtherCAT Fault Built in EtherCAT Master in CPU Unit W505 44200000 hex Motion Control Initialization Error General Motion Control W507 W535 44210000 hex Motion Control Function Processing General Motion Control W507 Error 44400000 hex PLC Function Processing Error Errors Related to Unit Configuration W500 44410000 hex PLC System Information Errors Related to Unit Configuration W500 44420000 hex PLC Function Processing Error Errors Related to Controller Opera W500 tion 44430000 hex PLC System Information Errors Related to Controller Opera W500 W535 tion 48020000 hex System Error FH FZ5 Series Vision System Z342 50010000 hex Controller Insufficient Memory Warn Built in EtherCAT Master in CPU Unit W505 W506 ing and Built in EtherNet IP Port on CPU Unit 54010400 hex Input Value Out of Range Instructions W502 54010401 hex Input Mismatch Instructions W502 54010402 hex Floating point Error Instructions W502 54010403 hex BCD Error Instructions W502 54010404 hex Signed BCD Error Instructions W502 54010405 hex Illegal Bit Position Specified Instructions W502 54010406 hex Illegal Data Position Specified Instructions W502 54010407 hex Data Range Exceeded Instructions W502 54010409 hex No Errors
355. perature Control Units e ID Sensor Units e High speed Counter Units e Serial Communications Units e DeviceNet Units e EtherNet IP Units e CompoNet Master Units fl CJ series Analog I O Units The section provides tables of the errors events that can occur in the following Units CJ1W AD041 V1 AD081 V1 CJ1W AD042 CJ1W DA021 DA041 CJ1W DA08V DA08C CJ1W DA042V CJ1W MAD42 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W490 CJ series Analog I O Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04600000 hex A D Conver An error occurredin There is a source of noise S U W490 sion Error A D conversion nearby e A D converter failed 04620000 hex Non volatile An error occurredin There is a source of noise S W490 Memory non volatile mem nearby Error ory e Non volatile memory failed 34800000 hex Mean Value There is a mistake There is a mistake in the setting S W490 Processing in the setting of the of the number of samplings for Setting Error number of sam mean value processing plings for mean value processing 34830000 hex Scaling Data There is a mistake The upper or lower limit data for S W490 Setting Error in the scaling data scaling is outside the setting settings range Or the maximum value and minimum value ar
356. put Instructions W502 Signal Structure Variable Out of Range 5401 572D hex Number of Array Elements in Track Instructions W502 Option Structure Variable Out of Range 5401 572E hex Numbers of Elements in Output Sig Instructions W502 nals and Track Option Arrays Not Matched NJ NX series Troubleshooting Manual W503 3 187 S9POD 1USAZ JO 1 p10 Ul S UBAZ Z jqeL 10113 Z Z 3 Error Tables 3 188 Event code Event name Functional classification Reference 5401 572F hex Motion Control Instruction Multi exe Instructions W502 cution Disabled Master Axis 54015730 hex Motion Control Instruction Multi exe Instructions W502 cution Disabled Position Type Selec tion 54015731 hex Same Track Number Setting in Switch Instructions W502 Structure Out of Range 5401 573A hex Cannot Write Axis Parameters Instructions W502 5401573B hex Axis Parameter Setting Out of Range Instructions W502 5401573C hex Cam Property Setting Out of Range Instructions W502 5401573D hex Cam Node Setting Out of Range Instructions W502 5401573E hex Incorrect Cam Node Type Specifica Instructions W502 tion 5401 573F hex Insufficient Nodes in Cam Table Instructions W502 54015740 hex Cam Node Master Axis Phase Not in Instructions W502 Ascending Order 54015741 hex Too Many Data Points in Cam Table Instructions W502 54015742 hex Cam Table D
357. put value of the FirstPosition input Relationship variable to a motion variable for the instruction when Linear control instruction is the Count Mode is set to Linear Mode smaller than the Mode parameter speci fied for the FirstPo sition input variable 546C 0000 hex Master Sync The parameter e Instruction input parameter S W508 Start Posi specified for the exceeded the valid range of the tion Setting MasterSyncPosi input variable Out of Range tioninput variable to a motion control instruction is out of range 3 70 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause mos Reference Maj Prt Min Obs Info 546D0000 hex Slave Sync The parameter e Instruction input parameter S W508 Start Posi specified for the exceeded the valid range of the tion Setting SlaveSyncPosition input variable Out of Range input variable to a motion control instruction is out of range 546E0000 hex Duplicate The same latch ID The same latch ID is used S W508 Latch ID for was specified for simultaneously for more than Trigger Input more than one one of the following instruc Condition motion control tions MC_TouchProbe Enable instruction External Latch instruction MC_MoveLink Synchronous Positioning instruction and MC_MoveFeed Interrupt Feed ing instruction e The MC_AbortTrigger Disable Exter
358. put variable to the instruction instruction 57490000 hex Execution ID The parameter e The parameter specified for the S W508 Ver 1 10 or Setting Out of specified for the ExeclD input variable to the later Range ExeclD input vari instruction is out of range for able to a motion the input variable control instruction is out of range 574A0000 hex Position Off The parameter e The position offset exceeded S W508 Ver 1 10 or set Out of specified for the the range of signed 40 bit data later Range OffsetPosition input when it was converted to variable to a motion pulses control instruction is out of range 574B0000 hex PDS State The parameter e Instruction input parameter S W508 Ver 1 10 or Transition specified for the exceeded the valid range of the later Command TransitionCmdinput input variable Selection Out variable to a motion of Range control instruction is out of range 64400000 hex Target Posi The specified posi The parameter specified for the S W508 tion Positive tion exceeds the Position input variable to the Software positive software instruction is beyond the posi Limit limit tive software limit Exceeded e The first position is beyond the positive software limit and an instruction that specifies motion in the opposite direction of the software limit was executed e The parameter that was speci fied for the AuxPoint input vari able to a border point MC_MoveCircular2D Circular 2D Interpolatio
359. put variables to a motion input variables to the control instruction are notin instruction were not in ascending order ascending order when _mcLatestCommand was specified for the Reference Type input variable to the instruc tion 54015439 hex Incorrect Cam The parameter specified for Something other than S W502 Table Specification the CamTable input vari a cam data variable able to a motion control was specified for the instruction is out of range CamTable input vari able to the instruction 5401543A hex Synchronization A synchronized control e The MC_CamOut S W502 Stopped motion control instruction End Cam Operation was executed but condi instruction was exe tions required for execution cuted even though the were not met MC_CamIn Start Cam Operation instruction is not being executed e The MC_GearOut End Gear Operation instruction was exe cuted even though the MC_GearIn Start Gear Operation or the MC_GearlnPos Posi tioning Gear Opera tion instruction is not being executed e The MC_Phasing Shift Master Axis Phase instruction was executed even though the MC_CamIn Start Cam Operation MC_GearlIn Start Gear Operation MC_GearlnPos Start Gear Operation or MC_MoveLink Syn chronous Positioning instruction is not being executed NJ NX series Troubleshooting Manual W503 3 33 no Aq siouz giNpoyy UOUN O1d OU Ul SIO Z L 3 Error Tables i Level
360. r Packet was received with a Routing Error routing error Packet was received with a No Routing Table routing error Packet was received with an Event Area Size Over Limit routing error There is insufficient space in the internal buffer FINS message routing failed because the communications load is too high NJ NX series Troubleshooting Manual W503 Event code Event name 80120000 hex Packet Dis carded Meaning One or more pack ets were discarded NJ NX series Troubleshooting Manual W503 Assumed cause A FINS response was received with the destination network address DNA set to the local network and the destination node address DA1 not set to the local node A FINS command or response was received with a hub net work address specification for which the destination network address DNA was greater than or equal to 80 hex There is insufficient space in the internal buffer A FINS command that does not have the minimum command length was received A FINS command that exceeded the maximum com mand length was received Sending packets failed FINS message routing failed because the communications load is too high Or a command that was addressed to the built in EtherNet IP port was received with the source net work address SNA set to 0 A FINS response that was addressed to the built in Ether Net IP port was received A FINS response or a com mand fo
361. r mac Studio or manipulation of Sysmac Studio or a system defined variable manipulation of a system defined variable Or the data link table was downloaded from the Network Config urator or Sysmac Studio again 94050000 hex Link Establishment of an Establishment of an Ethernet S W506 Detected Ethernet link was link was detected detected 94060000 hex Restarting The built in Ether e The built in EtherNet IP port S W506 Ethernet Port Net IP port was was restarted restarted 94070000 hex TagDataLink Tag data link con e Tag data link connections to all S W506 All Run nections to all target nodes have been estab nodes have been lished established 94080000 hex IP Address The correct IP e The correct IP address has S W506 Fixed address has been been determined and Ethernet determined and communications can start Ethernet communi cations can start 94090000 hex BOOTP Cli The BOOTP client The BOOTP client started S W506 ent Started started requesting requesting an IP address an IP address 940A0000 hex FTP Server The FTP agent e The FTP agent started nor S W506 Started started normally mally 940B0000 hex NTP Client The NTP client e The NTP client started normally S W506 Started started normally and a request for the NTP and a request for server to obtain the time the NTP server to started obtain the time started 940C 0000 hex SNMP The SNMP agent e The SNMP agent started nor S W506 S
362. r Sen sors with EtherCAT Communications Unit for Digital Sensors and Ether CAT Digital Sensor Communications Units 04A80000 hex Control Power Supply Undervoltage Servo G5 and G5 Linear 1576 1577 04A90000 hex Overvoltage Servo G5 and G5 Linear 1576 1577 04AA0000 hex Main Circuit Power Supply Undervolt Servo G5 and G5 Linear 1576 1577 age Undervoltage between positive and negative terminals 04AB0000 hex Main Circuit Power Supply Undervolt Servo G5 and G5 Linear 1576 1577 age AC Cutoff Detected 04AC 0000 hex Overcurrent Servo G5 and G5 Linear 1576 1577 04AD 0000 hex IPM Error Servo G5 and G5 Linear 1576 1577 04AE0000 hex Regeneration Tr Error Servo G5 and G5 Linear 1576 1577 04AF 0000 hex Encoder Phase Z Error Servo G5 1576 04B00000 hex Encoder CTS Signal Error Servo G5 1576 04B1 0000 hex Node Address Setting Error Servo G5 and G5 Linear 1576 1577 04B20000 hex Other Errors G5 Linear 1577 04BA0000 hex Connection Error between Inverter MX2 RX series Inverters with Ether 1574 and Communications Unit CAT Communications Units 04BB0000 hex Inverter Warning MX2 RxX series Inverters with Ether 1574 CAT Communications Units 04BC 0000 hex Inverter Trip MX2 RxX series Inverters with Ether 1574 CAT Communications Units 04040000 hex Sensor Communications Error E3X series Fiber Sensors with Ether E413 E429 CAT Communications Unit for Digital Sensors and EtherCAT Digital Sen sor Communications Units 04050000 hex Sensor Communica
363. r Type Displacement Sensor aoinos Aq s1014 L Block I O GX series EtherCAT Slave Units oo The manual names are given below for the catalog numbers given in the Reference column of the event m table m faj Cat No Manual name o j W488 GX series EtherCAT Slave Units User s Manual m 3 g Level 4 Event code Event name Meaning Assumed cause r Reference Qn Maj Prt Min Obs Info lt 14A00000 hex Non volatile An error occurredin Noise S W488 K Memory the control parame Checksum ters Error 24610000 hex Switch Set The setting switch The analog range that is set on S W488 ting Error is set out of range the switch is outside the setting range 64CC 0000 hex I O Discon An I O signal line is e I O signal wiring is discon S W488 nection disconnected nected or has a faulty connec Detected tion e An I O signal line is discon nected 04A10000 hex Non volatile An error occurredin Non volatile memory failure S W488 Memory non volatile mem Hardware ory Error Servo G5 G5 series AC Servo Drives with Built in EtherCAT Communications and G5 Linear G5 series Linear Motors Drives with Built in EtherCAT Communications Linear Motor Type The manual names are given below for the catalog numbers given in the Reference column of the event table Manual name G5 series AC Servomotors Servo Drives with Built in EtherCAT Communications User s Manual
364. r axes group e For the I O bus you can reset all errors or just the errors for a particular Unit Commands from a host computer Resetting Controller errors with CIP mes sages Resetting all errors for all function mod ules Use a CIP message from a host computer to reset errors Cycling the Control lers power supply Resets all errors After the causes of the Controller errors are removed all Controller errors in all function modules are reset as a result Cycling the power supply to the Slave Terminal Resetting all Slave Terminal errors If the causes for the Controller errors are removed all Controller errors in the Slave Terminals are reset 1 Some errors are reset when the EtherCAT communications link is established rather than when the reset oper ation is performed 2 To reset errors from an HMI connect the HMI to the built in EtherNet IP port on the CPU Unit NJ NX series Troubleshooting Manual W503 1 19 S101143 e 2J UON s1013 jeye uoN Buiesey E S 1 Overview of Errors Refer to the Sysmac Studio Version 1 Operation Manual Cat No W504 for details on clearing errors from the Sysmac Studio 1 20 NJ NX series Troubleshooting Manual W503 Error Troubleshooting Methods This section describes troubleshooting methods for specific errors 2 1 2 2 2 3 2 4 Troubleshooting Flowcharts 00 cee eee eee eee eee 2 2 2 1 1 Checking to S
365. r element number 0 Phase master axis phase value of 0 for element number 0 54015740 hex Cam Node Master The values of Phase inthe The values of Phase S W502 Ver 1 08 or later 3 48 Axis Phase Not in Ascending Order array variable of the param eter specified for the Cam Nodes input variable to a motion control instruction are not in ascending order according to the element numbers master axis phase in the array variable of the parameter speci fied for the CamNodes input variable to the instruction are not in ascending order according to the ele ment numbers Or truncating the digits that are not effective more than seven digits caused the phases to not be in ascending order NJ NX series Troubleshooting Manual W503 3 Error Tables t Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015741 hex Too Many Data The number of generated The number of cam data S W502 Ver 1 08 or Points in Cam cam data points exceeded points in the generated later Table the number of elements in cam table exceeded the the array in the cam data number of elements in variable that is specified for the array in the cam data the CamTable input variable that is specified variable to a motion control for the CamTable input instruction variable to the instruction 54015742 hex Cam Table Distance in
366. r supplied to the Controller Yes No No Is the USB cable connected properly Yes No Is the connection method set to a direct USB connection in the Communications Setup of the Sysmac Studio Is the USB driver installed correctly C Replace the USB cable D NJ NX series Troubleshooting Manual W503 Turn ON the power supply to the Controller J Can the Sysmac Studio go online with CPU Unit Yes End Insert the USB cable connectors all the way at the computer and Controller Can the Sysmac Studio Yes go online with CPU Unit Set the connection method to a direct USB connection in the Communications Setup of the Sysmac Studio Yes Can the Sysmac Studio go online with CPU Unit Install the USB driver Refer to the appendices of Sysmac Studio Version 1 Operation Manual Cat No W504 for the installation procedure for the USB driver Can the Sysmac Studio go online with CPU Unit 2 19 olpnig dewsAs y wouy OUlJUO o5 JouURD nog Udy BunooysajqnoL p z asney yoeg Jo Bujoouse qnolL Z v Z 2 Error Troubleshooting Methods Remote Connection to Peripheral USB Port Sysmac Studio cannot connect to CPU Unit y No Is power supplied to the Controller Yes No Are the USB cable and No Ethernet cables connected properly Yes No Is the connection metho
367. r which a response is not required was received when the routing tables were not reg istered A FINS response or a com mand for which a response is not required was received when there was an error in the routing tables A FINS response or a com mand for which a response is not required was received that exceeded the number of relay points Transmission is not possible because the destination address is not set in the routing tables Routing is not possible because the FINS node address setting in the Built in EtherNet IP Port Settings is set to 0 or 255 Maj Prt Level Min Obs 3 Error Tables Info Reference w501 no q s1013 JNPON UOUN OTd OU Ul S10 Z L 3 Error Tables fl Instructions A version in parentheses in the Event code column is the unit version of the CPU Unit when the event code was added Event codes for instructions are supported by CPU Units with unit version 1 02 or later The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W502 NJ NX series Instructions Reference Manual 3 Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54010400 hex Input Value Out of An input parameter for an e An input parameter for S W502 Range instruction exceeded the an instruction valid range for an input vari exceeded the vali
368. ra Errors Related to Controller Opera W535 tions and Setup Downloaded tion 9007 0000 hex Online Edits Transferred Errors Related to Controller Opera W535 tion 9008 0000 hex Variable Changed to TRUE with Errors Related to Controller Opera W500 W501 Forced Refreshing tion W535 90090000 hex Variable Changed to FALSE with Errors Related to Controller Opera W500 W501 Forced Refreshing tion W535 900A 0000 hex All Forced Refreshing Cleared Errors Related to Controller Opera W500 W501 tion W535 900B 0000 hex Memory All Cleared Errors Related to Controller Opera W500 W501 tion W535 900C 0000 hex Event Log Cleared Errors Related to Controller Opera W500 W501 tion W535 900F 0000 hex Automatic Transfer Completed Errors Related to Controller Opera W500 W501 tion W535 90110000 hex Power Turned ON Errors Related to Controller Opera W500 W501 tion W535 90120000 hex Power Interrupted Errors Related to Controller Opera W500 W501 tion W535 90130000 hex Operation Started Errors Related to Controller Opera W500 W501 tion W535 90140000 hex Operation Stopped Errors Related to Controller Opera W500 W501 tion W535 90150000 hex Reset Executed Errors Related to Controller Opera W500 W501 tion W535 90160000 hex User Program Execution ID Write Errors Related to Controller Opera W500 W501 tion W535 90180000 hex All Controller Errors Cleared Errors Related to Controller Opera W500 W501 tion W535 90190000 hex For
369. ral devices Information is also provided on maintenance after operation and troubleshoot ing 21 Related Manuals Manual name Cat No Model numbers Application Description NA series Programma V118 NA5 OW Learning about NA series NA series Programmable Terminal pages and ble Terminal Software Programmable Terminal object functions are described User s Manual pages and object functions NS series Programmable V073 NS15 Learning how to use the Describes the setup methods functions etc of the Terminals Programming NS12 NS series Programmable NS series Programmable Terminals Manual NS10 Terminals NS8 NS5 22 NJ NX series Troubleshooting Manual W503 Revision History Revision History A manual revision code appears as a suffix to the catalog number on the front and back covers of the manual W503 E1 12 e Revision code Revision code Date Revised content 01 July 2011 Original production 02 March 2012 Added information related to the upgrade to unit version 1 01 made additions and changes to events related to the addition of devices that can be connected and corrected mistakes 03 May 2012 Added information related to the upgrade to unit version 1 02 made additions and changes to events related to the addition of devices that can be connected and corr
370. ration Infor the Unit configura munications Coupler Unit was mation Error tion information in turned OFF or Sysmac Studio the Communica communications were discon tions Coupler Unit nected during a downloading of the Unit configuration informa tion 35010000 hex Unit Configu There is an incon e An NX Unit that is registered in S W519 ration Verifi sistency between the Unit configuration informa cation Error the Unit configura tion is not connected tion information in e A connected NX Unit does not the Communica agree with the NX Unit that is tions Coupler Unit registered in the Unit configura and the Units that tion information are actually con An NX Unit that is not regis nected Or the Unit tered in the Unit configuration configuration was information is connected changed during 2 apie operation while the eA Unit that is disabled in the Unit configuration Unit configuration information is information was not mounted set in the Commu An NX Unit became discon nications Coupler nected during operation Unit e An NX Unit was connected dur ing operation e The serial number of a Unit that is registered in the Unit configu ration information does not agree with the serial number of the Unit that is connected The Serial Number Check Method is set to Setting Actual device e The version of a Unit that is reg istered in the Unit configuration information is newer than the version of the Unit that is
371. re not set in the PDO map set tings e The power supply was interrupted while a download of the motion control param eter settings was in progress e The non volatile mem ory is faulty or the life of the non volatile memory has been exceeded e The MC_ChangeAxisUse Change Axis Use instruction was exe cuted for an axis that is set to Unused axis unchangeable to used axis 54015722 hex Actual Position An instruction was exe e An instruction was S W502 Ver 1 06 or Overflow Under cuted that is not supported executed that is not later flow during an actual position supported during an overflow underflow actual position over flow or underflow 54015723 hex Switch Structure The value of TrackNumber The value of the mem S W502 Ver 1 06 or Track Number Set that is specified in the ber of the structure later ting Out of Range Switches in out variable to variable that was a motion control instruction specified for the in out is out of range variable of the instruc tion is out of range 54015724 hex Switch Structure The value of FirstOnPosi e The value of the mem S W502 Ver 1 06 or First ON Position tion that is specified in the ber of the structure later Setting Out of Switches in out variable to variable that was Range a motion control instruction specified for the in out is out of range variable of the instruc tion is out of range 54015725 hex Switch Structure The value of LastOnPosi e The value of t
372. re than one Special I O Unit 3 6 than one Special I O Unit or more than one CPU Bus Unit or more than one CPU Bus Unit The same unit number is assigned to a Special I O Unit that uses more than one unit number and another Special 1O Unit NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause asc Reference Maj Prt Min Obs Info 34010000 hex I O Setting There is an incon A Unit model or Special Unit S W500 Check Error sistency between a unit number in the Unit Configu Unit model in the ration in the CPU Unit is differ Unit Configuration ent from the Unit model or the in the CPU Unit and Special Unit unit number of the the Unit model that Unit that is mounted in the Con is mounted in the troller Controller 44400000 hex PLC Function A fatal error was e An error occurred in the soft S W500 Processing detected in the PLC ware Error Function Module 64010000 hex Impossible to An error occurredin The setting of the rotary S W500 Access Spe data exchange switches or a DIP switch pin on cial Unit between the CPU a Special Unit is not correct Unit and a Special e An error occurred in the Special Unit Unit e The Unit connection is faulty e Noise e A Unit has failed 102D0000 hex CJ series The backup opera e An error occurred in the Unit S W500 Ver 1 03 or Unit Backup
373. rial run with the Servo Drive alone or a trial run 78020000 hex Absolute The rotation of the The rotation of the encoder was S 1576 Encoder Sta encoder was higher higher than the specified value tus Error than the specified when the power supply was value when the turned ON power supply was turned ON 84B10000 hex EtherCAT A communications A communications state S 1576 1577 State state change com change command was received Change Error mand was received for which the current communi for which the cur cations state could not be rent communica changed tions state could not be changed 3 138 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause mous Reference Maj Prt Min Obs Info 84B20000 hex EtherCAT An undefined com An undefined communications S 1576 1577 Illegal State munications state state change command was Change Error change command received was received 84B30000 hex Communica The number of con e Power to the host controller was S 1576 1577 tions Syn secutive errors in interrupted during PDO com chronization receiving data dur munications Error ing the communica e An EtherCAT communications tion sync time cable is disconnected broken exceeded the value or incorrectly connected specified for the Noise Communications Error Setting 2200 hex
374. rity Error for Periodic primary periodic Tasks and Event Tasks task orperiodictask There are too many Units and period slaves that perform I O refresh in the task period e Frequent Event Task Execution 60040000 hex Insufficient The specified sys There was not sufficient time to S W501 System Ser tem service execu execute the tasks and tag data vice Time tion time could not link service Error be obtained e The system service execution interval is too short or the sys tem service execution time ratio is too long in the System Ser vice Monitoring Settings 60010000 hex Task Period Task execution was The task period setting is too S W501 Exceeded not completed dur short ing the set task e A user program is too large period for the pri e The number of times that pro mary periodic task cessing is repeated is larger or a periodic task than expected e Task Priority Error for Periodic Tasks and Event Tasks e Frequent Event Task Execution 3 8 NJ NX series Troubleshooting Manual W503 Event code 60050000 hex Event name Task Period Exceeded Meaning Task execution was not completed dur ing the set task period for the pri mary periodic task or fixed periodic task Assumed cause The task period setting is too short A user program is too large The number of times that pro cessing is repeated is larger than expected Task Priority Error for Period
375. rol Unit Z930 95300000 hex DB Connection Service Started DB Connection Service W527 95310000 hex DB Connection Service Stopped DB Connection Service W527 95320000 hex DB Connection Service Shutdown DB Connection Service W527 95420000 hex GEM Service Started GEM Services W528 95430000 hex Shutdown Completed GEM Services W528 95440000 hex GEM Setting Data Changed GEM Services W528 95450000 hex Valid SD Memory Card GEM Services W528 9801 0000 hex Absolute Value Cleared Servo G5 1576 98020000 hex Position Data Initialized Servo G5 and G5 Linear 1576 1577 NJ NX series Troubleshooting Manual W503 3 203 S9POD 1USAZ JO 1 p10 Ul S UBA Z jqeL 10113 Z Z 3 Error Tables 3 3 Instruction Error Table For descriptions of the error codes for the motion control instructions and other instructions refer to the descriptions of the corresponding event codes Events that occur for motion control instructions are given in 3 1 3 Errors in the Motion Control Function Module Events that occur for other instructions are given in 3 1 2 Errors in the PLC Function Module Refer to 1 3 1 Types of Non fatal Errors for the rela tionship between event codes and error codes 3 204 NJ NX series Troubleshooting Manual W503 Appendix The appendix describes the applicable range of the HMI Troubleshooter A 1 Applicable Range of the HMI Troubleshooter 20000008 A 2 A 1 1 Combinations of HMIs and CPU Units That Enable Using the Trouble
376. rol the valid range of the Out of Range instruction is out of range input variable 54015471 hex First Position The parameter specified for Instruction input S W502 Method Specifica the StartMode input vari parameter exceeded tion Out of Range able to a motion control the valid range of the instruction is out of range input variable 54015472 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the StartMode input variable that can cution Disabled input variable when re exe not be changed for re First Position cuting a motion control execution was Method instruction This input vari changed able cannot be changed when re executing an instruction 54015474 hex Unused Axis Spec The axis specified for the e The axis specified for S W502 ification for Auxil Auxiliary input variable to a the Auxiliary input iary Axis motion control instruction is variable to the instruc an unused axis tion is an unused axis 54015475 hex Position Gear Synchronized motion is not e The specified synchro S W502 Value Error possible for the velocity nized motion cannot acceleration rate and be performed at the deceleration rate that were velocity acceleration input to a motion control rate or deceleration instruction rate that is input to the instruction 54015476 hex Position Gear Mas The velocity of the master The velocity of the S W502 ter Axis Zero axis was zero when a mast
377. ror Function Module 00070000 hex Real Time The oscillation of e The battery voltage is low S U W500 W535 Clock the real time clock e The battery connector has Stopped stopped The real come loose AmE clock is setto jis The Battery is missing an illegal time 00080000 hex Real Time The real time clock The CPU Unit clock has failed S W500 W535 Clock Failed in the CPU Unit failed 000B0000 hex Low Battery The voltage of the e The battery voltage is low S U W500 W535 Voltage Battery has e The battery connector has dropped come loose e The Battery is missing 000C 0000 hex CPU Unit The temperature e The ambient operating temper S W500 W535 Overheat inside the CPU Unit ature is too high exceeded the spec ified value 00120000 hex Slow Fan The speed of the e Something is interfering with S U W535 Ver 1 10 or fan dropped to a fan operation such as dust later specified level or wire scraps or cuttings lower e The fan has reached the end of its service life e The fan is faulty 3 4 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause meee Reference Maj Prt Min Obs Info 10090000 hex Battery An error was e The battery voltage is low S U W500 W535 backup Mem detected in the e The battery connector has ory Check memory check of come loose Error the battery backup REI memory in the CPU The Battery
378. ror more than once the IP address of another node 84020000 hex BOOTP Connection with the Server setting error S W506 Server Con BOOTP server e Server is down necnon Errori jifalled e An error occurred in the com munications path 04210000 hex Communica A hardware error e Hardware error in the communi S W506 Ver 1 10 or tions Control was detected in the cations controller later ler Failure communications controller of the built in EtherNet IP port 14210000 hex Identity Error The CIP identity e Non volatile memory failure S W506 information in non volatile memory was not read cor rectly NJ NX series Troubleshooting Manual W503 3 83 no q s1013 jNpOWN YOH OUNS dIA N194 3 y Ul SIOZ p L 3 Error Tables Event code Event name Meaning Assumed cause me Reference Maj Prt Min Obs Info 14230000 hex MAC The MAC address Non volatile memory failure S W506 Ver 1 10 or Address in non volatile later Error memory was not read correctly 34200000 hex Tag Data Link An error was e Power was interrupted when a S W506 Setting Error detected in the download was in progress for communications the data link settings settings for tag data e Memory error links 34230000 hex IP Route An error was e Setting error S W506 Table Setting detected in the IP e Power was interrupted when a Error router tables or download was in progress for default gateway th
379. rror changed to TRUE time Or another software at the same time switch changed to TRUE before processing was completed for a previous software switch 84E00000 hex IP Address The same IP The IP address of the Ether S W495 Duplication address is used Net IP port is also used as the Error more than once IP address of another node NJ NX series Troubleshooting Manual W503 3 165 no Aq s1013 spun s n s f9 UI s1013 OlL L E 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 84E1 0000 hex BOOTP Connection with the e Server setting error The S W495 Server Error BOOTP server acquired IP address is illegal failed e Server is down e An error occurred in the com munications path 54AF 0000 hex Access Accessing a value An out of range value was writ S W495 Detected that is out of range ten by an EtherNet IP tag data Outside was detected for a link for a variable with a speci Range of tag variable that is fied range A value that does Variable used in a tag data not specify an enumerator was link written by an EtherNet IP tag data link for an enumeration variable 84E20000 hex Link OFF The Ethernet link e The Ethernet cable is discon U S W495 Error status turned OFF nected e An Ethernet cable is discon nected or loose e The switching hub power sup ply is turned OFF e Baud rate mismatch e Noise il
380. rrors and System Initialization Errors can be differ entiated with the indicators There is no need to see if you can go online with the CPU Unit from the Sysmac Stu dio NJ series CPU Units a ae E communications CPU Unit operating status PWR green RUN green ERROR red with Sysmac Studio Not lit Not lit Not lit Not possible Power Supply Error Lit Not lit Not lit CPU Unit Reset Lit Flashing 3 s Lit Incorrect Power Supply Unit intervals Connected Lit Not lit Lit CPU Unit Watchdog Timer Error An online connection to the Sysmac Studio is necessary to differentiate between CPU Unit Resets CPU Unit Watchdog Timer Errors and non fatal errors in the CPU Unit Power Supply Errors and Incorrect Power Supply Unit Connected errors can be differentiated with the indicators There is no need to see if you can go online with the CPU Unit from the Sysmac Studio NJ NX series Troubleshooting Manual W503 1 7 1 Overview of Errors 1 3 Non fatal Errors Non fatal errors that occur are managed as events in the NJ NX series Controller You can check the event to find out what type of error occurred 1 3 1 Types of Non fatal Errors Overview of Controller Events Errors and Information You use the same methods to manage all of the events that occur on the NJ NX series Controller The events that occur are saved in battery backup memory in the CPU Unit and NX series Slave Terminals You can use the Sysm
381. rs Open the Sysmac Studio s Controller Event Log Tab Page to check the times levels sources source details event names event codes details attached information 1 to 4 actions and correc tions for previous errors Error logs from CJ series Special Units are displayed on the Controller Event Log Tab Page Detailed information is not displayed To check detailed information use the event codes that are displayed and refer to the error codes that are given in the manual for the relevant Unit The relation ship between error codes and event codes is described in Details on Controller Events Errors and Information under 1 3 1 Types of Non fatal Errors Refer to the Sysmac Studio Version 1 Operation Manual Cat No W504 for details on troubleshoot ing with the Sysmac Studio it Checking with the Troubleshooter of an HMI When an error occurs if you can connect communications between an HMI and the Controller you can check current Controller errors and the log of past Controller errors To perform troubleshooting from an HMI connect the HMI to the built in EtherNet IP port on the CPU Unit 1 16 NJ NX series Troubleshooting Manual W503 1 Overview of Errors H Precautions for Correct Use Refer to A 1 Applicable Range of the HMI Troubleshooter for the applicable range of the HMI Troubleshooter S101143 e UON Current Errors You can check the current error s event name event code level source source
382. ructions W508 tion Disabled Buffer Mode Selection 54550000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Direction Selection 54560000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Execution Mode 54570000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Axes Group Specifica tion 54580000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Jerk Setting 54590000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Master Axis 545A0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled MasterOffset 545B0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled MasterScaling 545C 0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled MasterStartDistance 545D 0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled Continuous 545E 0000 hex Motion Control Instruction Re execu Motion Control Instructions W508 tion Disabled MoveMode 545F 0000 hex Illegal Auxiliary Axis Specification Motion Control Instructions W508 54600000 hex Illegal Axis Specification Motion Control Instructions W508 5461 0000 hex Illegal Axes Group Specification Motion Control Instructions W508 5462
383. ry Card is not correct There is no autoload folder on the SD Memory Card There are no backup files in the autoload folder on the SD Mem ory Card Either the backup files in the autoload folder on the SD Mem ory Card are corrupted or required data is not in the backup files on the SD Memory Card The unit version of the CPU Unit to which to transfer the files is older than the unit version of the backup files on the SD Memory Card The model of the CPU Unit to which to transfer the files is not the same as the model of the CPU Unit of the backup files on the SD Memory Card Recovery was executed for the SD Memory Card The CPU Unit is write pro tected The settings in the automatic transfer command file Auto loadCommand ini are not cor rect Reading the data for automatic transfer failed because the SD Memory Card is faulty or not formatted correctly The SD Memory Card is dam aged The database connection ser vice version of the CPU Unit to which to transfer the files is older than the database con nection service version of the backup files on the SD Memory Card The robot version of the CPU Unit to which to transfer the files is older than the robot version of the backup files on the SD Memory Card NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause rere Reference Maj Prt
384. s 74270000 hex Home Proximity Homing Opposite General Motion Control W507 Direction Limit Input Detected 74280000 hex Home Proximity Homing Direction General Motion Control W507 Limit Input Detected 74290000 hex Home Input Homing Opposite Direc General Motion Control W507 tion Limit Input Detected 742A 0000 hex Home Input Homing Direction Limit General Motion Control W507 Input Detected 742B0000 hex Invalid Home Input Mask Distance General Motion Control W507 742C 0000 hex No Home Input General Motion Control W507 742D 0000 hex No Home Proximity Input General Motion Control W507 742F 0000 hex Slave Error Detected General Motion Control W507 74300000 hex Axes Group Composition Axis Error General Motion Control W507 74320000 hex Slave Observation Detected General Motion Control W507 74330000 hex MC Common Error Occurrence General Motion Control W507 74340000 hex Latch Position Overflow General Motion Control W507 74350000 hex Latch Position Underflow General Motion Control W507 74360000 hex Master Sync Direction Error General Motion Control W507 NJ NX series Troubleshooting Manual W503 3 197 S9POD 1UBAZ JO 1 p10 Ul S UBA Z jqeL 10113 Z Z 3 Error Tables 3 198 Event code Event name Functional classification Reference 74370000 hex Slave Disconnection during Servo ON General Mo
385. s e NX series System Units e NX series Position Interface Units e NX series Communications Interface Units e NX series Safety Control Units i NX series EtherCAT Coupler Units The section provides a table of the errors events that can occur in the following Unit no Aq s10113 NX ECCOOO p The manual names are given below for the catalog numbers given in the Reference column of the event a table 3 n Cat No Manual name H o W519 NX series EtherCAT Coupler Unit User s Manual 2 oO 7 2 Level 3 Event code Event name Meaning Assumed cause Reference D Maj Prt Min Obs Info o 00210000 hex Bus Control An internal bus e A Unit failed or an I O communi S W519 ler Error error occurred cations error occurred between the Communications Coupler Unit and the NX Unit 00220000 hex Non volatile An error occurredin Non volatile memory failure S W519 Memory non volatile mem Hardware ory Error 05010000 hex ESC Error An error occurredin An error occurred in the Ether S W519 the EtherCAT slave CAT slave communications communications controller controller 05020000 hex ESC Initial Initialization of the e An initialization error occurred S W519 ization Error EtherCAT slave in the EtherCAT slave commu communications nications controller controller failed 05030000 hex Slave Unit An error occurredin An error occurred in Slave Unit S W519 Verification
386. s accessing the non vol accessed by atile memory e g transfer or another operation data trace operation from the Sysmac Studio NJ NX series Troubleshooting Manual W503 3 59 no Aq s1013 Npow UOHOUN 04 UOD UOHOP BY Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause cach Reference Maj Prt Min Obs Info 94200000 hex Notice of There is not suffi e When the Acceleration Decel U S W507 Insufficient cient travel distance eration Over parameter was set Travel Dis to accelerate or to Use rapid acceleration decel tance to decelerate to the eration Blending is changed to Achieve transit velocity dur Buffered the results of profile Blending ing blending opera creation caused the accelera Transit Veloc tion tion deceleration rate to be ity exceeded when blending was specified so buffered was used e Blending was specified but the target position was already reached so it was changed to Buffered because the profile could not be created e Blending was specified for an interpolation instruction but based on the results of profile creation this was changed to Buffered because the execution time of the instruction before the transition was less than four control periods 94210000 hex Error Clear An error was e An error was cleared from the S W507 from MC Test cleared from the MC Test Run Pane of the Sys Run Tab MC Test Run Pane mac Studio Page of the Sysmac
387. s button is enabled when the error correction involves a change in the Sysmac Studio settings When you click the button the Sysmac Studio will automatically switch to the Editing Pane Error Help The correction methods or the attached information is displayed if it is not possible to jump to the settings display Reset This button resets the current errors in the selected Unit Selected Units Reset All This button resets all of the current errors and reads errors again It is necessary to synchronize the data between the Sysmac Studio and the connected CPU Unit before you use the Jump to Error Button For details on synchronization refer to the Sysmac Studio Version 1 Operation Manual Cat No W504 If you have enabled the verification of operation authority it is necessary to confirm your authority before you can reset Controller errors The Operator Maintainer Designer and Administrator have the authority to reset errors For an Opera tor however verification is required each time Refer to the NU NX series CPU Unit Software User s Manual Cat No W501 for information on opera tion authority The Controller errors in all function modules are reset when you reset the Controller from the Sysmac Studio If the cause of the error is not removed the error will occur again NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods 2 3 2 Identifying and Resetting Errors with an HMI You can connect an
388. s e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re SlaveOffset input re execution was changed execution variable when re Disabled executing a motion SlaveOffset control instruction This input variable cannot be changed when re executing an instruction 54640000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re SlaveScaling input re execution was changed execution variable when re Disabled executing a motion SlaveScal control instruction ing This input variable cannot be changed when re executing an instruction NJ NX series Troubleshooting Manual W503 3 69 no Aq siouiz gINPO UOHOUN O4 UOD UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 54650000 hex Motion Con An attempt was e A parameter for an input vari S W508 trol Instruc made to change the able that cannot be changed for tion Re StartPosition input re execution was changed execution variable when re Disabled executing a motion StartPosi control instruction tion This input variable cannot be changed when re executing an instruction 54660000 hex Instruction High speed hom e High speed homing was exe S W508 Execution ing or an interpola cuted when home was unde
389. s for of Range the border point or center specification method e For a radius specifica tions the absolute value of AuxPoint 0 exceeded 40 bit data when converted to pulses 5401548A hex End Point Specifi The parameter specified for e The instruction input S W502 cation Out of the EndPoint input variable parameter exceeded Range to a motion control instruc the range of signed tion is out of range 40 bit data when it is converted to pulses 5401548B hex Slave Travel Dis The parameter specified for e The instruction input S W502 tance Specifica the SlaveDistance input parameter exceeded tion Out of Range variable to a motion control the range of 40 bit instruction is out of range data when it is con verted to pulses 5401548C hex Phase Shift The parameter specified for e The absolute value of S W502 Amount Out of the PhaseShift input vari the instruction input Range able to a motion control parameter exceeded instruction is out of range the range of 40 bit data when it is con verted to pulses 5401548D hex Feeding Distance The parameter specified for e The absolute value of S W502 Out of Range the FeedDistance input the instruction input variable to a motion control parameter exceeded instruction is out of range the range of 40 bit data when it is con verted to pulses 5401548E hex Auxiliary and Slave The same axis was speci e The parameter is the S W502 Defined as Same fied for the Auxiliary and sam
390. s is the physical location and functional location of the error Event Name Error name Event Code This is the code of the error You can click the column headings in the Controller error list such as the Level or Source to reorder the table rows according to that heading For example the following change occurs when you click the Source heading Before Source heading is clicked vent Select the Display Target Source Details Event Name Event Code Level Source l Node lt 001 gt EtherCAT Slave Terminal Partial fault EtherNet IP Communications port BOOTP Server Connection Error 0x84020000 Minor fault EtherCAT Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch 0x65040000 Minor fault EtherCAT Node 1 Unit 3 Slot 3 INX AD2208 Unit I O Disconnection Detected for Ch 0x65030000 Minor fault EtherCAT Master Node No 2 GX ID1611 Network Configuration Verification Error 0x84220000 After Source heading is clicked 5 Troubleshooting J A Controller Errors ntroller Even User defined E er defined Ever og Select the Display Target Level Source l Source Details Event Code 2 Minor fault EtherCAT Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch 0x65030000 Node lt 001 gt EtherCAT Slave Terminal Minor fault EtherCAT Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch 0x65040000 Minor fault EtherGAT Master Node No 2 GX ID1611 Network Configuration Verification Error 0x842
391. s not exist later sage e The NX message was closed because it timed out Power to the remote Unit is OFF e Communications are stopped at the remote Unit e The communications cable connector is dis connected e The communications cable is broken e Noise 5401 2C03 hex Incorrect NX Mes The length of the NX mes The size that is speci S W502 Ver 1 05 or sage Length sage is not correct fied for WriteDat or later Path is too long 3 30 NJ NX series Troubleshooting Manual W503 3 Error Tables t Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54012005 hex NX Message An error occurred in Ether An error occurred in S W502 Ver 1 05 or EtherCAT Network CAT communications on EtherCAT communica later Error the NX message path tions on the NX mes sage path 5401 2C06 hex External Restart A restart was already in e A restart was already S W502 Ver 1 05 or Already Executed execution from the Sysmac in execution from the later for Specified NX Studio when the instruction Sysmac Studio when Units was executed the instruction was executed 5401 2C07 hex Unapplicable Unit A slave that cannot be e A slave that cannot be S W502 Ver 1 05 or Specified for specified for the instruction specified for the later Instruction was connected at the slave instructi
392. s tables of the errors events that can occur in the following Units CJ1W PDC15 CJ1W ADO4U CJ1W PH41U The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W498 CJ series Analog I O Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 04600000 hex A D Conver An error occurredin There is a source of noise S U W498 sion Error A D conversion nearby e A D converter failed 04610000 hex Cold Junction An error occurredin Faulty connection to the cold S U W498 Sensor Error the cold junction junction sensor for the CJ1W sensor PH41U e The cold junction sensor failed 04620000 hex Non volatile An error occurredin There is a source of noise S W498 Memory non volatile mem nearby Error ory e Non volatile memory failed 348D0000 hex Data Range A set value is out of A set value is out of range S W498 Error range 647A0000 hex Input Error An input error e The analog input signal is out of S U W498 occurred range e Input wiring is broken e Input wiring disconnection or loose terminal 647D0000 hex Zero Span The zero span e The zero span adjustment U S W498 Adjustment adjustment period period expired Period End expired 647E0000 hex Zero Span The zero span e The notification period for the U S W498 Adjustment adjustment period
393. s tripped age oise eats es e A momentary power interrup positive an 1 and L3 for longer tion occurred negative ter than the value AS Dri ith 3 bh minals specified for the HA Servo Drive Dic PIAS Momentary Hold input aan Hi oper Time The voltage ated a single phase power between the posi Supp y tive and negative e The Servo Drive failed terminals in the main power supply converter dropped below the specified value while the Servo was ON 04AB0000 hex Main Circuit If the Undervoltage Insufficient power supply S 1576 1577 Power Sup Error Selection capacity ply Under 3508 hex is setto e The electromagnetic contactor voltage AC 1 a momentary in the main circuit power supply Cutoff power interruption was tripped Detected occurred between e A momentary power interrup i vs L3 m longer tion occurred an the value specified for the A Servo it with 3 phase Momentary Hold en pee esi Wi oper Time The voltage ate A a single phase power between the posi SUPPIY tive and negative e The Servo Drive failed terminals in the main power supply converter dropped below the specified value while the Servo was ON 3 128 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause eer Reference Maj Prt Min Obs Info 04AC 0000 hex Overcurrent The current flowing A short circuit
394. sabled state was in the Axes Group Disabled state 54015440 hex Axes Group Can Execution of the e When the S W502 not Be Enabled MC_GroupEnable Enable MC_GroupEnable Axes Group instruction Enable Axes Group failed instruction was exe cuted there was a composition axis that was not stopped e When the MC_GroupEnable Enable Axes Group instruction was exe cuted there was a composition axis for which the MC_TouchProbe Enable External Latch instruction was being executed 54015441 hex Impossible Axis An operation instruction e An operation instruc S W502 Operation Speci was executed for an axis for tion was executed for fied when the which the Servo is OFF an axis for which the Servo is OFF Servo is OFF e Home was preset with the MC_Home or MC_HomeWithParam eter instruction for an axis for which Ether CAT process data communications are not established 54015442 hex Composition Axis A motion instruction was e A motion instruction S W502 3 34 Stopped Error executed for an axes group while the MC_Stop instruc tion was being executed for a composition axis was executed for an axes group while the MC_Stop instruction was being executed for a composition axis NJ NX series Troubleshooting Manual W503 3 Error Tables t Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015443 hex Moti
395. se The terminating resistance is somewhere other than the ends of the trunk line e Noise 84770000 hex Slave COS An attempt was e A COS connection to the mas S W497 Send Failed made to send COS ter is not open data to the master e A Bus Off state occurred using the Slave A network 7 power error COS Send Switch Bacarra software switch 2 device variable e A send timeout occurred Sw2SlavCOSSen dCma but the send failed 048A 0000 hex File An error occurred e The available capacity on the U S W497 Read Write when user setup SD Memory Card was insuffi Error data was read from cient to write a file an SD Memory e Write protection is set on the Card in the CPU SD Memory Card when you Unit or when data write to a file was written as a file Noise to an SD Memory Card e The SD Memory Card is dam aged e The CPU Unit has failed 148C0000 hex Invalid Mes The data in the e The power supply was inter U S W497 sage Timer message monitor rupted while writing the mes List Error ing timer list is not sage monitoring timer list to the correct non volatile memory NJ NX series Troubleshooting Manual W503 3 163 no q s1013 spun s n s f9 Ul s1013 OL 3 Error Tables i CJ series EtherNet IP Unit The section provides tables of the errors events that can occur in the following Units CJ1W EIP21 The manual names are given below for the catalog numbers given
396. se this manual together with the NU NX series CPU Unit Software User s Manual Cat No W501 NJ series CPU Unit W500 NJ501 Learning the basic specifi An introduction to the entire NJ series system is Hardware User s Manual NJ301 cations of the NJ series provided along with the following information on NJ101 CPU Units including intro the CPU Unit ductory information design e Features and system configuration ing installation and maintenance Mainly hard Introduction ware information is pro e Part names and functions vided e General specifications e Installation and wiring e Maintenance and inspection Use this manual together with the NU NX series CPU Unit Software User s Manual Cat No W501 NJ NX series CPU Unit W501 NX701 Learning how to program The following information is provided on NJ NX Software User s Manual NJ501 and set up an NJ NX series series CPU Units NJ301 CPU Unit Mainly software e CPU Unit operation NJ101 information is provided e CPU Unit features e Initial settings e Programming based on IEC 61131 3 language specifications Use this manual together with the NU series CPU Unit Hardware User s Manual Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 NJ NX series Instruc W502 NX701 Learning detailed specifica The instructions in the instruction set IEC 61131 3 tions Reference Manual NJ501 tions on the basic instruc specifications are described When program
397. section provides a table of the errors events that can occur in the following Units NX PD1 NX PFO NX PCO NX TBX01 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W523 NX series System Unit User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 00200000 hex Non volatile An error occurred in Non volatile memory failure S W523 Memory non volatile mem Hardware ory Error 90400000 hex Event Log The event log was e The event log was cleared by S W523 Cleared cleared the user i NX series Position Interface Units The section provides a table of the errors events that can occur in the following Units NX ECOL NX ECS NX PGO The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W524 NxX series Position Interface Units Users Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 00200000 hex Non volatile An error occurredin Non volatile memory failure S W524 Memory non volatile mem Hardware ory Error 10410000 hex Control An error occurredin There is an error in the area of S W524 Parameter the contro
398. section provides tables of the errors events that can occur in the following Units CJ1W V680C11 CJ1W V680C012 The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name Z317 CJ series ID Sensor Units Operation Manual for NJ series CPU Unit Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 046C 0000 hex Unit Status An error occurredin An error occurred in the power S Z317 Antenna the power supply to supply 24 V to the Antenna Power Sup the Antenna ply Error 046D0000 hex Unit Status An error occurred e There is a source of noise S Z317 Memory when reading non nearby Error volatile memory e Non volatile memory failure 046E0000 hex Results Infor An error occurredin The Antenna is not connected S Z317 mation the Antenna e Antenna failure Antenna e The ID Sensor Unit failed Error NJ NX series Troubleshooting Manual W503 3 151 3 Error Tables Event code Event name Meaning Assumed cause worl Reference Maj Prt Min Obs Info 046F 0000 hex Unit Status An error occurredin There is a source of noise S Z317 Unit Busy an ID Sensor Unit nearby e The ID Sensor Unit failed 24400000 hex Unit Status An error occurredin The setting of the Connected S Z317 Antenna the Antenna Antenna Setting device vari Error able _Ch _AntConn
399. ser s Manual Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 and with the NU NX series CPU Unit Software User s Manual Cat No W501 NJ series Database Con W527 NJ501 11020 Using the database connec Describes the database connection service nection CPU Units User s tion service with NJ series Manual Controllers NJ series SECS GEM W528 NJ501 1340 Using the GEM Services Information is provided on the GEM Services CPU Units User s Manual with NJ series Controllers NJ NX series Trouble W503 NX701 Learning about the errors Concepts on managing errors that may be shooting Manual NJ501 that may be detectedinan_ detected in an NJ NX series Controller and infor NJ301 NJ NX series Controller mation on individual errors are described NJ101 Use this manual together with the NU series CPU Unit Hardware User s Manual Cat No W500 or NX series CPU Unit Hardware User s Manual Cat No W535 and with the NU NX series CPU Unit Software User s Manual Cat No W501 Sysmac Studio Version 1 W504 SYSMAC Learning about the operat Describes the operating procedures of the Sysmac Operation Manual SE2 ing procedures and func Studio tions of the Sysmac Studio NX series EtherCAT W519 NX ECC Leaning how to use an NX The system and configuration of EtherCAT Slave Coupler Unit User s Man series EtherCAT Coupler Terminals which consist of an NX series EtherCAT ual Unit and EtherCAT Slave Coupler Unit and NX Uni
400. series CPU Unit It indicates that there is a hardware failure or that the CPU is running out of control due to temporary data corruption System Initialization Error This error can occur for an NX series CPU Unit It indicates a hardware failure The RUN indicator will flash at 2 second intervals while the CPU Unit is starting but if it flashes for 30 seconds or lon ger then this error occurs NJ NX series Troubleshooting Manual W503 1 Overview of Errors 1 2 2 Checking for Fatal Errors You can identify fatal errors based on the status of the PWR indicator on the Power Supply Unit and the RUN and ERROR indicators on the CPU Unit as well as by the ability to go online with the CPU Unit from the Sysmac Studio Refer to Section 2 Error Troubleshooting Methods for information on identify ing errors and corrections s10114 e e4 Z NX series CPU Units EE commanications CPU Unit operating status PWR green RUN green ERROR red with Sysmac Studio x Not lit Not lit Not lit Not possible Power Supply Error ro Lit Not lit Not lit CPU Unit Reset F Lit Not lit or Flash Lit CPU Unit Error 2 ing 2 s intervals a or 0 5 s inter 3 vals o Lit Flashing 2 s Not lit System Initialization Error intervals for 30 s 3 or longer a An online connection to the Sysmac Studio is necessary to differentiate between CPU Unit Resets CPU Unit Errors and non fatal errors in the CPU Unit Power Supply E
401. shooter A 2 A 1 2 System Configuration Elements Supported by the Troubleshooter A 3 NJ NX series Troubleshooting Manual W503 A 1 Appendix A 1 Applicable Range of the HMI Troubleshooter Whether the HMI Troubleshooter can be used depends on the combination of the HMI and the CPU Unit Also the system configuration elements that are supported by the HMI Troubleshooter are differ ent for each Troubleshooter function A 1 1 Combinations of HMIis and CPU Units That Enable Using the Troubleshooter Whether the HMI Troubleshooter can be used depends on the combination of the HMI and the CPU Unit NA series HMIis The models of HMIs on which the Troubleshooter can be used are given in the following table HMI Model NA5 NA5 Whether the Troubleshooter can be used for specific system versions of the above HMI models is given in the following table Connected CPU Unit NX series CPU Unit NJ series CPU Unit Version 1 02 or higher Can be used Version 1 01 or lower The HMI does not have a Troubleshooter NS series HMIs The models of HMIs on which the Troubleshooter can be used are given in the following table HMI system version HMI Model NS8 NS10 NS12 and NS15 NSO T01 V2 The V2 versions have an Ethernet port NS5 NS5 L1Q11 V2 These models have expanded memory and an Ethernet port NSJ8 NSJ10 and NSJ12 All models
402. sition Ring Counter Out of Instructions W502 Range 5401549D hex Axes Group Composition Axis Setting Instructions W502 Out of Range 5401549E hex Axis Use Setting Out of Range Instructions W502 54015700 hex Homing Parameter Setting Out of Instructions W502 Range 54015702 hex Axis Use Change Error Instructions W502 54015703 hex Cannot Change Axis Use Instructions W502 54015720 hex Motion Control Parameter Setting Instructions W502 Error When Changing Axis Use 54015721 hex Required Process Data Object Not Instructions W502 Set When Changing Axis Use 54015722 hex Actual Position Overflow Underflow Instructions W502 54015723 hex Switch Structure Track Number Set Instructions W502 ting Out of Range 54015724 hex Switch Structure First ON Position Instructions W502 Setting Out of Range 54015725 hex Switch Structure Last ON Position Instructions W502 Setting Out of Range 54015726 hex Switch Structure Axis Direction Out of Instructions W502 Range 54015727 hex Switch Structure Cam Switch Mode Instructions W502 Out of Range 54015728 hex Switch Structure Duration Setting Out Instructions W502 of Range 54015729 hex Track Option Structure ON Compen Instructions W502 sation Setting Out of Range 5401572A hex Track Option Structure OFF Compen Instructions W502 sation Setting Out of Range 5401 572B hex Number of Array Elements in Switch Instructions W502 Structure Variable Out of Range 5401572C hex Number of Array Elements in Out
403. struction Execution Timeout cuted because the occurred for the previous DB is under pro instruction the relevant instruc cessing in the tion was executed before com server pletion of the DB s processing in the server 54013017 hex Operation The log could not e Though Execution Log was S W527 Log Disabled be recorded specified in the LogType input because the speci variable the Execution Log is fied Operation Log disabled is disabled e Though Debug Log was speci fied in the LogType input vari able recording to the Debug Log is stopped NJ NX series Troubleshooting Manual W503 3 97 no q s1013 uonouny 291S UONOSUUOD gq eu Ul s1013 9 3 Error Tables 3 1 7 Errors in GEM Services The section provides tables of the errors events that can occur in the GEM Services and GEM instruc tions You can use the GEM Services and GEM instructions with the NJ501 1340 CPU Unit The unit version of the CPU Unit is 1 09 or later The errors are divided into the following functional groups e GEM Services e GEM instructions i GEM Services The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W528 NJ series SECS GEM CPU Units User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 14E00000 hex Invalid GEM The GEM setting The power supp
404. struction S W528 Status in cuted when the GEM was executed when the EQRun Service status was GEM Service status was EQRun EQRun 54013814 hex GEM Service An instruction was exe The relevant instruction S W528 Status in Stop cuted when the GEM was executed when the Service status was GEM Service status was Stop Stop 54013815 hex GEM Service An instruction was exe The relevant instruction S W528 Status in Error cuted when the GEM was executed when the Service status was GEM Service status was Error Error 54013816 hex GEM Service An instruction was exe The relevant instruction S W528 Status in Shut cuted when the GEM was executed when the tingDown Service status was GEM Service status was ShuttingDown ShuttingDown 54013817 hex GEM Service An instruction was exe e The relevant instruction S W528 Status in Shut cuted when the GEM was executed when the down Service status was GEM Service status was Shutdown Shutdown 54013818 hex No Message An instruction was exe e The relevant instruction S W528 Received cuted without receiv was executed without ing a SECS message receiving the relevant from the host SECS message from the host 54013819 hex Multi execution Processing of a trans This instruction was exe S W528 of Instructions action for a different cuted before completing instance of the same processing for a transac instruction that was tion for a different executed before this instance of the same instruct
405. structions with an NJ501 1020 CPU Unit The unit version of the CPU Unit is 1 05 or later The errors are divided into the following functional groups e DB connection service e DB connection instructions fi Errors Related to DB Connection Service The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No Manual name W527 NJ series Database Connection CPU Units User s Manual Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 14D00000 hex Spool Mem The Spool memory The user application made an S W527 ory Cor is corrupted invalid writing to the Spool rupted memory 14D20000 hex Execution Failed to save the e An SD Memory Card is not S U W527 Log Save Execution Log to inserted Failed the SD Memory 3 92 Card The SD Memory Card is not the correct type of card The format of the SD Memory Card is not correct The SD Memory Card is write protected The capacity of the SD Memory Card is insufficient The SD Memory Card is dam aged NJ NX series Troubleshooting Manual W503 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 14D30000 hex SQL Execu Failed to save the e An SD Memory Card is not S U W527 tion Failure SQL Execution Fail inserted Log Save ure Log tothe SD e The SD Memory Card is not t
406. sup S 1576 Encoder internal position ply voltage for the external Data Resto data was not pro encoder ration Error cessed correctly in e Noise is entering on the exter Fully closed Control nal encoder line Mode and Absolute Value Mode 14A80000 hex Object Error The object area e Noise S 1576 1577 data in non volatile e Non volatile memory failure memory is cor rupted 14A90000 hex Object Error The object area e Noise S 1576 1577 data in non volatile e Non volatile memory failure memory is cor rupted 14AA0000 hex Object Error The object area e Noise S 1576 1577 data in non volatile e Non volatile memory failure memory is cor rupted 14AB0000 hex Object Cor The checksum data Non volatile memory failure S 1576 1577 rupted in non volatile memory is cor rupted 14AC 0000 hex Object Cor The checksum data Non volatile memory failure S 1576 1577 rupted in non volatile memory is cor rupted 14AD0000 hex Object Cor The checksum data Non volatile memory failure S 1576 1577 rupted in non volatile memory is cor rupted 18200000 hex Absolute The Servomotor e There is insufficient power sup S 1576 Encoder rotation speed ply voltage for the encoder Overspeed exceeded the spec e The wiring of the CN2 connec Error ified value when tor is wrong only the battery e An external force is rotating the power supply was motor when the Servo is OFF used during a power interruption 18210000 he
407. t 0 during cam opera tion e The phase of the end point in the cam table when converted to pulses was not 1 pulse or greater during cam operation 54850000 hex Immediate An Immediate Stop An Immediate Stop instruction S W507 Stop Instruc MC_ImmediateSto was executed tion Executed p instruction was executed 54860000 hex Axes Group An Axes Group e A Group Immediate Stop S W507 Immediate Immediate Stop instruction was executed Stop Instruc MC_GroupIlmmedi tion Executed ateStop instruc tion was executed 64450000 hex Positive Soft The position e The position exceeded the posi S W507 ware Limit exceeded the posi tive software limit Exceeded tive software limit while the axis is in motion 64460000 hex Negative The position e The position exceeded the neg S W507 Software exceeded the nega ative software limit Limit tive software limit Exceeded while the axis is in motion 64470000 hex In position The in position e Time is required to complete S W507 Check Time check was not com positioning Exceeded pleted within the monitoring time 64480000 hex Following The error between The positioning operation has S W507 Error Limit the command cur poor following performance and Exceeded rent position and the actual motion is slower than actual current value the command exceeded the Fol lowing Error Over Limit Value 64490000 hex Immediate The immediate stop An immediate stop input signal S W50
408. t Unit Expansion Rack Connection e Duplicate Unit Number e Too Many I O Points e I O Setting Check Error Unit CPU Unit operation NX series Slave Terminal The NxX series Slave Terminal moves to Safe Operational state Unit or slave operation Depends on the NX Unit settings EtherCAT slave 1 The slave is placed in the Safe Operational state Depends on the slave settings 2 Servo Drive or NX Unit assigned to Updating the command values is an axis stopped All axes stop immediately 1 12 NJ NX series Troubleshooting Manual W503 Unit CJ series Basic I O Unit CPU Unit operation Refreshing is stopped 1 Overview of Errors Unit or slave operation e All outputs are turned OFF e All inputs are turned OFF CJ series Special Unit Refreshing is stopped Depends on the Unit operating specifications the ERH indicator lights Devices connected with EtherNet IP e For the originators of tag data links the variables and I O mem ory addresses for input con sume tags are not refreshed e For the targets of tag data links operation depends on the set tings of the tags sets for the out put produce tags 3 1 Excluding Servo Drives assigned to an axis 2 Settings and setting methods depend on the slave Refer to the manual for the slave For a Servo Drive opera tion depends on the setting of object 605E hex Fault Reaction Option Code 3 You can set whether to clear o
409. t introduces the types of errors that can occur on an NJ NX series Controller the operation that occurs in response to errors and the methods you can use to check for errors Refer to Section 2 Error Troubleshooting Methods for information on troubleshooting errors 1 1 Overview of NU NX series Errors 00 cece ee eee ees 1 2 1 1 1 Types OF Emors np ri les nt botaw Sead ot raed hak pa ida Serna ees 1 3 121 2 uCPU Unit Statusis rena bs ptt ce aaah a ued a lg ait Gieis R asta eg 1 4 12 Fatal Errors a ence ite tid we Ete ee 1 6 1 2 1 Types of Fatal Errors per 0 2careacke gal ae aiian vale Spine tog ora ee aaa 1 6 1 2 2 Checking for Fatal Errors 1 2 2 eects 1 7 1 3 Non fatal Errors 0 000 kanaa a A AA E eee 1 8 1 3 1 Types of Non fatal Errors 0 0 tee 1 8 1 3 2 Checking for Non fatal Errors 0 ee tee 1 15 1 3 3 Resetting Non fatal Errors 0 eee tte 1 18 NJ NX series Troubleshooting Manual W503 1 1 1 Overview of Errors 1 1 Overview of NJ NX series Errors You manage all of the errors that occur on the NJ NX series Controller as events The same methods are used for all events This allows you to see what errors have occurred and find corrections for them with the same methods for the entire range of errors that is managed i e CPU Unit NX series Slave Terminals EtherCAT slaves and CJ series Units Only Sysmac devices are supported For information on EtherCAT slaves that are Sysmac devices
410. t position was executed when 0 of Range is out of range for the ring was not included in counter of the executed the ring counter instruction 5401549D hex Axes Group Com The parameter specified for Instruction input S W502 Ver 1 01 or position Axis Set the Axes input variable to a parameter exceeded later ting Out of Range motion control instruction is the valid range of the out of range input variable e The composition axes in the axes group are not assigned to the same task 5401549E hex Axis Use Setting The parameter specified for Instruction input S W502 Ver 1 04 or Out of Range the AxisUse input variable parameter exceeded later to a motion control instruc the valid range of the tion is out of range input variable 54015700 hex Homing Parame The parameter specified for Instruction input S W502 Ver 1 03 or ter Setting Out of the HomingParameter input parameter exceeded later Range variable to a motion control the valid range of the instruction is out of range input variable 54015702 hex Axis Use Change The MC_ChangeAxisUse e The S W502 Ver 1 04 or Error Change Axis Use instruc MC_ChangeAxisUse later tion was executed when the Change Axis Use axis was not stopped or instruction was exe when the command veloc cuted when the axis ity of the axis was satu was not stopped or rated when the command velocity of the axis was saturated 54015703 hex Cannot Change The MC_ChangeAxisUse e Th
411. tancy Warning Servo G5 and G5 Linear 1576 1577 08060000 hex External Encoder Error Warning Servo G5 and G5 Linear 1576 1577 0807 0000 hex External Encoder Communications Servo G5 and G5 Linear 1576 1577 Warning 0808 0000 hex Encoder Communications Disconnec Servo G5 1576 tion Error 08090000 hex Encoder Communications Error Servo G5 1576 080A 0000 hex Encoder Communications Data Error Servo G5 1576 080B 0000 hex Safety Input Error Servo G5 and G5 Linear 1576 1577 080C 0000 hex External Encoder Connection Error Servo G5 and G5 Linear 1576 1577 080D 0000 hex External Encoder Communications Servo G5 and G5 Linear 1576 1577 Data Error 080E 0000 hex External Encoder Status Error 0 Servo G5 and G5 Linear 1576 1577 080F 0000 hex External Encoder Status Error 1 Servo G5 and G5 Linear 1576 1577 08100000 hex External Encoder Status Error 2 Servo G5 and G5 Linear 1576 1577 08110000 hex External Encoder Status Error 3 Servo G5 and G5 Linear 1576 1577 08120000 hex External Encoder Status Error 4 Servo G5 and G5 Linear 1576 1577 08130000 hex External Encoder Status Error 5 Servo G5 and G5 Linear 1576 1577 08140000 hex Phase A Connection Error Servo G5 and G5 Linear 1576 1577 08150000 hex Phase B Connection Error Servo G5 and G5 Linear 1576 1577 08160000 hex Phase Z Connection Error Servo G5 and G5 Linear 1576 1577 08170000 hex Encoder Data Restoration Error Servo G5 1576 08180000 hex External Encoder Data Restoration Servo G5 1576 Error 08210000 h
412. tarted started normally mally 3 1 5 Errors in the EtherCAT Master Function Module i Built in EtherCAT Master in CPU Unit The manual names are given below for the catalog numbers given in the Reference column of the event table Cat No W505 Event code 04400000 hex Communica tions Control ler Failure An error was detected in the hardware test at startup NJ NX series Troubleshooting Manual W503 Manual name NJ NX series CPU Unit Built in EtherCAT Port User s Manual e The CPU Unit has failed Reference 3 87 aainos Aq s1014 L JNPON UOHOUN 19 SEN 1Y 019443 OU U SIOZ G 1 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 14400000 hex MAC The MAC address The CPU Unit has failed S W505 Address is incorrect Error 44010000 hex EtherCAT A fatal error was e Software is corrupted S W505 Fault detected in the EtherCAT Master Function Module 84200000 hex Link OFF A Link OFF state e The Ethernet cable is broken S W505 Error occurred between the master and slaves e The Ethernet cable connector is disconnected e The Ethernet cable is not con nected 24200000 hex Slave Node The same slave e The same node address is set S W505 Address address is used for for more than one slave Duplicated two nodes 34400000 hex Network There is an error in The power supply to the Con S W5
413. tch enabled range speci S W507 Feeding was not received fication is invalid Interrupt Sig during execution of e There is a problem with the wir nal Missing an MC_MoveFeed ing of the interrupt signal Interrupt Feeding The sensor that outputs the InStCHON interrupt signal has failed 3 54 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cab Reference Maj Prt Min Obs Info 74240000 hex Homing The limit signal in e The Operation Selection at S W507 Opposite the direction oppo Negative Limit Input or Opera Direction site to the homing tion Selection at Positive Limit Limit Input direction was Input parameter is set to No Detected detected during a reverse turn homing operation e The location of the homing input signal sensors homing settings and homing start posi tion cause a limit input to be reached e The input signal sensor wiring is incorrect or the sensor is faulty 74250000 hex Homing The limit signal in e The Operation Selection at S W507 Direction the homing direc Negative Limit Input or Opera Limit Input tion was detected tion Selection at Positive Limit Detected during a homing Input parameter is set to No operation reverse turn e The location of the homing input signal sensors homing settings and homing start posi tion cause a limit input to be reached e The input signa
414. tch that can be used only when the scan list is enables was used when the scan list was disabled e A software switch operation for the slave function was executed when the slave function was disabled A configuration error has occurred There is an error in the parame ters specified in the user set tings and the requested setting could not be made More than one software switch changed to TRUE at the same time Or another software switch changed to TRUE before processing was completed for a previous software switch Maj Prt Level Min Obs Reference Info W497 Slave Func tion Enable Dis able Failed 74630000 hex An error occurred in one of the following operations in the slave function An attempt was made to enable the slave function when it was already enabled An attempt was made to dis able the slave function when it was already disabled CPU Unit is not in PROGRAM mode More than one software switch changed to TRUE at the same time Or another software switch changed to TRUE before processing was completed for a previous software switch W497 Slave Fixed Allocation Area Setting Failed 74640000 hex 3 162 An error occurred in one of the following operations for fixed allocation of the slave The slave function is not dis abled CPU Unit is not in PROGRAM mode More than one software switch changed to TRUE at the same time Or another soft
415. the generated Distance in the gener S W502 tat 08 or Displacement cam table exceeded the Seed ioe Overflow range of REAL data REAL data 54015743 hex Aborted Cam Acam data variable that e A cam data variable S W502 Ver 1 08 or Table Used was aborted during that was aborted dur later a ing generation due to generation was specified A an error in the for the CamTable input MC_GenerateCamTab variable to an instruction le Generate Cam Table instruction was specified for the Cam Table input variable to the instruction 54015749 hex Execution ID Set The parameter specified for e The parameter speci S W502 Ver 1 10 or ting Out of Range the Exec D input variable to fied for the Exec D later a motion control instruction input variable to the is out of range instruction is out of range for the input variable 5401574A hex Position Offset Out The parameter specified for e The position offset S W502 Ver 1 10 or of Range the OffsetPosition input exceeded the range of later variable to a motion control signed 40 bit data instruction is out of range when it was con verted to pulses 5401574B hex PDS State Transi The parameter specified for e Instruction input S W502 Ver 1 10 or tion Command the TransitionCmd input parameter exceeded later Selection Out of variable to a motion control the valid range of the Range instruction is out of range input variable 54016440 hex Target Position The specified positio
416. the non volatile memory in the Error in Mas ters that are saved Communications Coupler Unit ter in the master in which the Unit operation set tings for the NX Unit are saved e The power supply to the NX Unit was turned OFF or Sys mac Studio communications were disconnected while writing the Unit operation settings was in progress NJ NX series Troubleshooting Manual W503 3 107 no q s10113 SJEUILUA OAS Ul s10ug Q L E 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 80200000 hex NX Unit I O An I O communica The NX Unit is not mounted S W521 Communica tions error occurred properly tions Error between the Com e The power cable for the Unit munications Cou power supply is disconnected pler Unit and the Or the wiring from the Unit NX Unit power supply to the NX Units is incorrect e The power cable for the Unit power supply is broken e The voltage of the Unit power supply is outside the specified range Or the capacity of the Unit power supply is insuffi cient e There is a hardware error in the NX Unit 80210000 hex NX Unit Out An output synchro The communications cable that S W521 put Synchro nization error connects the Communications nization Error occurred in the NX Coupler Unit is disconnected or Unit a connection is faulty e Noise 80240000 hex NX Unit An error occurredin There is a hardwar
417. the routing tables in the routing tables set in the CPU Unit e The routing table format is incorrect e Reading the routing tables timed out NJ NX series Troubleshooting Manual W503 3 159 no Aq siouiz spun s n s f9 UI SOMA Ol L E 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 34BD 0000 hex Verification The slave informa A slave that is in the scan list S W497 Error tion registered in does not exist the scan list does e The node address of the local not agree with the Unit which is the master is reg actual slave infor istered in the scan list mation If the system is set to check the vendor in the detailed verifica tion settings the vendor of the slave does not match the regis tration in the scan list e If the connection path is set in the detailed verification set tings then setting the connec tion path that is set in the scan list failed e The size of the slave I O data does not match the registration in the scan list e If the device type is set in the detailed verification settings then setting the device type that is set in the scan list failed e If the product code is set in the detailed verification settings then setting the product code that is set in the scan list failed e The device does not support the I O service specified in the scan list 34BE0000 hex Structure The scan list is dis e The
418. tion control instruction is out of range 54320000 hex Transition The parameter e Instruction input parameter S W508 Mode Selec specified for the exceeded the valid range of the tion Out of TransitionMode input variable Range input variable toa e _mcAborting or _mcBuffered motion control was specified for BufferMode instruction is out of and range _mcTMCornerSuperimposed was specified for Transition Mode 54330000 hex Continue The value of the e The value of the reserved input S W508 Method reserved input vari variable Continuous changed Selection Out able Continuous to of Range a motion control instruction changed 3 62 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause mos Reference Maj Prt Min Obs Info 54340000 hex Combine The parameter e Instruction input parameter S W508 Mode Selec specified for the exceeded the valid range of the tion Out of CombineMode input variable Range input variable to a motion control instruction is out of range 54350000 hex Synchroniza The parameter e Instruction input parameter S W508 tion Start specified for the exceeded the valid range of the Condition LinkOption input input variable Selection Out variable to a motion of Range control instruction is out of range 54360000 hex Master and The same axis is e The parameter is the same for S W5
419. tion instruction was exe cuted even though the MC_Gearln Start Gear Opera tion or the MC_GearInPos Positioning Gear Operation instruction is not being exe cuted e The MC_Phasing Shift Master Axis Phase instruction was executed even though the MC_CamlIn Start Cam Opera tion MC_GearlIn Start Gear Operation MC_GearlnPos Start Gear Operation or MC_MoveLink Synchronous Positioning instruction is not being executed NJ NX series Troubleshooting Manual W503 3 63 no Aq siouy gINPO UOHOUN 04 UOD UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 543B0000 hex Motion Con An attempt was e A motion control instruction that S W508 trol Instruc made to re execute cannot be re executed was re tion Re a motion control executed execution instruction that can Disabled not be re executed 543C 0000 hex Motion Con Multiple functions e Multiple functions that cannot S W508 trol Instruc that cannot be exe be executed simultaneously tion Multi cuted simultane were executed for the same tar execution ously were get MC common or axis Disabled executed for the same target MC common axis or axes group 543D 0000 hex Instruction An operation e An operation instruction was S W508 Not Allowed instruction was exe executed for an encoder axis for Encoder cuted for an Axis Type encoder axis
420. tion Control Instructions W508 Ascending Order 54800000 hex Cam Table Property Ascending Data Motion Control Instructions W508 Error at Update 54810000 hex MC_Write Target Out of Range Motion Control Instructions W508 54820000 hex Master Travel Distance Specification Motion Control Instructions W508 Out of Range 54830000 hex Master Distance in Acceleration Motion Control Instructions W508 Specification Out of Range 54840000 hex Master Distance in Deceleration Motion Control Instructions W508 Specification Out of Range 54850000 hex Immediate Stop Instruction Executed General Motion Control W507 54860000 hex Axes Group Immediate Stop Instruc General Motion Control W507 tion Executed 5487 0000 hex Execution Mode Selection Out of Motion Control Instructions W508 Range NJ NX series Troubleshooting Manual W503 3 191 S98POD 1USAZ JO 1 p10 Ul S UBAZ Z E jqeL 10113 Z Z 3 Error Tables 3 192 Event code Event name Functional classification Reference 54880000 hex Permitted Following Error Out of Motion Control Instructions W508 Range 5489 0000 hex Border Point Center Position Radius Motion Control Instructions W508 Specification Out of Range 548A 0000 hex End Point Specification Out of Range Motion Control Instructions W508 548B 0000 hex Slave Travel Distance Specification Motion Control Instructions W508 Out of Range 548C 0000 hex Ph
421. tion Control W507 74380000 hex Feed Distance Overflow General Motion Control W507 74390000 hex Error in Changing Servo Drive Con General Motion Control W507 trol Mode 743A 0000 hex Master Axis Position Read Error General Motion Control W507 743B 0000 hex Auxiliary Axis Position Read Error General Motion Control W507 743C 0000 hex Cannot Execute Save Cam Table General Motion Control W507 Instruction 743D 0000 hex Incorrect Synchronization Command NX series Position Interface Units W524 743E 0000 hex Illegal Following Error NxX series Position Interface Units W524 743F 0000 hex Illegal State Transition NX series Position Interface Units W524 74600000 hex Master Function Enable Disable CJ series DeviceNet Units W497 Failed 7461 0000 hex Master Fixed Allocation Area Setting CJ series DeviceNet Units W497 Failed 74620000 hex Scan List Register Clear Failed CJ series DeviceNet Units W497 7463 0000 hex Slave Function Enable Disable Failed CJ series DeviceNet Units W497 74640000 hex Slave Fixed Allocation Area Setting CJ series DeviceNet Units W497 Failed 74800000 hex Command Warning Servo G5 and G5 Linear 1576 1577 7481 0000 hex Command Error Servo G5 and G5 Linear 1576 1577 74900000 hex Multiple Control Signal Input Error ZW CE1LIT Confocal Fiber Type Dis Z332 placement Sensor 7491 0000 hex EXE Input Error ZW CE1LIT Confocal Fiber Type Dis Z332 placement Sensor 74920000 hex SYNC Input Error ZW CE1LT Confocal Fiber Type Dis Z332 placeme
422. tions replace the CPU Unit NJ NX series Troubleshooting Manual W503 2 5 2 Error Troubleshooting Methods 2 6 CPU Unit Error Cause A conductive object has gotten inside Correction If there is conductive material nearby blow out the CPU Unit with air Noise If the error did not result from the above causes cycle the power to the Controller and see if that resets the error If the error occurs fre quently check the FG and power supply lines to see if noise is enter ing on them Implement noise countermeasures as required CPU Unit failure System Initialization Error Cause A conductive object has gotten inside If the error persists even after you make the above corrections replace the CPU Unit Correction If there is conductive material nearby blow out the CPU Unit with air Noise If the error did not result from the above causes cycle the power to the Controller and see if that resets the error If the error occurs fre quently check the FG and power supply lines to see if noise is enter ing on them Implement noise countermeasures as required CPU Unit failure If the error persists even after you make the above corrections replace the CPU Unit NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods 2 3 Troubleshooting Non fatal Errors 2 3 1 Identifying and Resetting Errors with the Sysmac Studio Troubleshooting functions are provided by
423. tions Has Not E3X series Fiber Sensors with Ether E413 E429 Been Established CAT Communications Unit for Digital Sensors and EtherCAT Digital Sen sor Communications Units 04D00000 hex Hardware Error ZW CE1LT Confocal Fiber Type Dis Z332 placement Sensor 0501 0000 hex ESC Error NX series EtherCAT Coupler Unit W519 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 05020000 hex ESC Initialization Error NxX series EtherCAT Coupler Unit W519 05030000 hex Slave Unit Verification Error NX series EtherCAT Coupler Unit W519 05100000 hex A D Converter Error NX series Analog I O Units W522 05110000 hex Cold Junction Sensor Error NxX series Analog I O Units W522 05200000 hex System Error NxX series Safety Control Unit Z930 05210000 hex Internal Circuit Error at Safety Input NX series Safety Control Unit Z930 05220000 hex Internal Circuit Error at Test Output NX series Safety Control Unit Z930 05230000 hex Internal Circuit Error at Safety Output NX series Safety Control Unit Z930 0801 0000 hex Battery Warning Servo G5 1576 08020000 hex Fan Warning Servo G5 and G5 Linear 1576 1577 08030000 hex Encoder Communications Warning Servo G5 1576 08040000 hex Encoder Serial Conversion Unit Over Servo G5 and G5 Linear 1576 1577 heating Warning 08050000 hex Life Expec
424. tions W528 5401 3826 hex Undefined CCODE GEM Instructions W528 5401 3827 hex Undefined Message Number GEM Instructions W528 5401 3828 hex HSMS Communications Setting Out GEM Instructions W528 of Range NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 5401 3829 hex TID Out of Range GEM Instructions W528 5401 382C hex Undefined ECID GEM Instructions W528 5401 382D hex Type Mismatch GEM Instructions W528 5401 382E hex ECV Out of Range GEM Instructions W528 5401 382F hex Illegal CPNAME GEM Instructions W528 5401 3830 hex HCACK Out of Range GEM Instructions W528 54013831 hex CPACK Out of Range GEM Instructions W528 5401 3832 hex CEPACK Out of Range GEM Instructions W528 5401 3833 hex ACKC7 Out of Range GEM Instructions W528 5401 3834 hex ACKC7A Out of Range GEM Instructions W528 5401 3835 hex ACKC10 Out of Range GEM Instructions W528 5401 3836 hex EAC Out of Range GEM Instructions W528 5401 3838 hex Illegal SECS Message GEM Instructions W528 5401 5420 hex Electronic Gear Ratio Numerator Set Instructions W502 ting Out of Range 54015421 hex Electronic Gear Ratio Denominator Instructions W502 Setting Out of Range 5401 5422 hex Target Velocity Setting Out of Range Instructions W502 5401 5423 hex Acceleration Setting Out of Range Instructions W502 5401 5424
425. to Clear Instructions W502 5401 040B hex No User Errors to Clear Instructions W502 5401 040C hex Limit Exceeded for User defined Error Instructions W502 5401040D hex Illegal Unit Specified Instructions W502 5401 040F hex Unit Restart Failed Instructions W502 54010410 hex Text String Format Error Instructions W502 NJ NX series Troubleshooting Manual W503 3 179 S98POD 1USAZ JO 1 p10 Ul S UBAZ Z jqeL 10113 Z Z 3 Error Tables 3 180 Event code Event name Functional classification Reference 54010411 hex Illegal Program Specified Instructions W502 54010413 hex Undefined CJ series Memory Instructions W502 Address 54010414 hex Stack Underflow Instructions W502 54010416 hex Illegal Number of Array Elements or Instructions W502 Dimensions 54010417 hex Specified Task Does Not Exist Instructions W502 54010418 hex Unallowed Task Specification Instructions W502 54010419 hex Incorrect Data Type Instructions W502 5401 041A hex Multi execution of Instructions Instructions W502 5401041B hex Data Capacity Exceeded Instructions W502 5401041C hex Different Data Sizes Instructions W502 5401 041D hex Exceeded Simultaneous Instruction Instructions W502 Executed Resources 5401 0800 hex FINS Error Instructions W502 54010801 hex FINS Port Already in Use Instructions W502 5401 0C00 hex Illegal Serial Communications Mode Instru
426. to a motion control the valid range of the instruction is out of range input variable 54015429 hex Slave Coefficient The parameter specified for Instruction input S W502 Scaling Out of the SlaveScaling input vari parameter exceeded Range able to a motion control the valid range of the instruction is out of range input variable 5401542A hex Feeding Velocity The parameter specified for e The Feed Velocity S W502 Setting Out of the FeedVelocity input vari input variable Feed Range able to a motion control Velocity is still at the instruction is out of range default 0 5401542B hex Buffer Mode Selec The parameter specified for e Instruction input S W502 tion Out of Range the BufferMode input vari parameter exceeded able to a motion control the valid range of the instruction is out of range input variable 5401542C hex Coordinate System The parameter specified for e Instruction input S W502 Selection Out of the CoordSystem input parameter exceeded Range variable to a motion control the valid range of the instruction is out of range input variable 5401542D hex Circular Interpola The parameter specified for Instruction input S W502 tion Mode Selec the CircMode input variable parameter exceeded tion Out of Range to a motion control instruc the valid range of the tion is out of range input variable 5401542E hex Direction Selec The parameter specified for Instruction input S W502 tion Out of Range
427. to a the valid range of the ger Input Condition motion control instruction is input variable out of range 54015453 hex Motion Control An attempt was made to e A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the Axis input variable not be changed for re Axis Specification when re executing a motion execution was control instruction This changed input variable cannot be changed when re executing an instruction 54015454 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the BufferMode input vari not be changed for re Buffer Mode able when re executing a execution was Selection motion control instruction changed This input variable cannot be changed when re exe cuting an instruction 54015455 hex Motion Control An attempt was made to e An input variable that S W502 Instruction Re exe change the parameter for cannot be changed for cution Disabled the Direction input variable re execution was Direction Selec when re executing a motion changed tion control instruction This input variable cannot be changed when re executing an instruction 54015456 hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the Periodic input variable not be chang
428. trol Unit Z930 tions Not Established Incorrect Unit Parameter Error 35230000 hex Safety Process Data Communica NxX series Safety Control Unit Z930 tions Not Established Incorrect FSoE Slave Address Error 35240000 hex Safety Process Data Communica NxX series Safety Control Unit Z930 tions Not Established Incorrect Frame Error 3530 0000hex DB Connection Setting Error DB Connection Service W527 35400000 hex Illegal Variable Allocation GEM Services W528 3541 0000 hex Illegal TCP Port Number GEM Services W528 3801 0000 hex Scaling Data Setting Error Ratio Con CJ series Analog I O Units W490 version Use Setting Error 38020000 hex Ratio Set Value Error CJ series Analog I O Units W490 NJ NX series Troubleshooting Manual W503 3 177 S9POD 1USAZ JO 1 p10 Ul S UBA Z jqeL 10113 Z Z 3 Error Tables 3 178 Event code Event name Functional classification Reference 381C 0000 hex Status Area Layout Setting Error CJ series EtherNet IP Units W495 383C 0000 hex Overload Warning Servo G5 and G5 Linear 1576 1577 383D 0000 hex Excessive Regeneration Warning Servo G5 and G5 Linear 1576 1577 383E 0000 hex Vibration Detection Warning Servo G5 and G5 Linear 1576 1577 383F 0000 hex Excessive Hybrid Following Error Servo G5 1576 38400000 hex Overspeed 2 Servo G5 and G5 Linear 1576 1577 3841 0000 hex Command Error Servo G5 and G5 Linear 1576
429. troller Configurations and Setup Clear All Memory Controller reset Resetting all errors for all function mod ules After the causes of the Controller errors are removed all Controller errors in all function modules are reset as a result Errors for Slave Terminals are not reset 1 After the causes of the Controller errors are removed all Controller errors in all function modules are reset as a result Errors for Slave Terminals are not reset 1 Clear All Memory operation for Slave Terminal Restarting the Slave Terminal Resetting all Slave Terminal errors If the causes for the Controller errors are removed all Controller errors in the Slave Terminals are reset Commands from an HMI 2 Resetting Controller errors Resetting all errors in the entire Control ler Reset Controller errors from the Trouble shooter of an HMI You can reset errors from an HMI that is not directly compatible with the NJ NX series Controller or another company s HMI if you use the HMI in combination with the reset error instruction for the function module in the user program Commands from the user program Resetting Controller errors Resetting errors for individual function modules Execute the reset error instruction for the function module in the user program For the Motion Control Function Module you can reset all errors errors for a par ticular axis or errors for a particula
430. ts are described along Terminals with the hardware setup and functions of the EtherCAT Coupler Unit that are required to config ure control and monitor NX Units through Ether CAT NX series NX Units W521 NX ID Learning how to use NX Describes the hardware setup methods and func User s Manuals NX IA Units tions of the NX Units NX OC Manuals are available for the following Units NX OD Digital I O Units Analog I O Units System Units W522 NX AD Position Interface Units and Communications NX DA Interface Units NX TS W523 NX PD1 NX PFO NX PCO NX TBX W524 NX ECO NX ECS NX PGO W540 NX CIF NxX series Data W525 NX Referring to the list of data Provides the list of data required for system config Reference Manual 20 required for NX series unit system configuration uration including the power consumption and weight of each NX series unit NJ NX series Troubleshooting Manual W503 Related Manuals Manual name Cat No Model numbers Application Description N
431. ts in an array of later Signal Structure variable that is specified in the structure variable Variable Out of the Outputs in out variable that was specified for Range to a motion control instruc the in out variable of tion is out of range the instruction is out of range 5401572D hex Number of Array The number of elements in The number of ele S W502 Ver 1 06 or Elements in Track an array in the structure ments in an array of later Option Structure variable that is specified in the structure variable Variable Out of the TrackOptions in out that was specified for Range variable to a motion control the in out variable of instruction is out of range the instruction is out of range 5401572E hex Numbers of Ele The arrays in the structure The arrays in the out S W502 Ver 1 06 or ments in Output variables that are specified put signal structure later Signals and Track for the Outputs and Track variable and track Option Arrays Not Options in out variables to option structure vari Matched a motion control instruction able that are specified do not have the same num for the in out variables ber of elements to the instruction do not have the same number of elements 5401572F hex Motion Control A Master in out variable e A Master in out vari S W502 Ver 1 06 or Instruction Multi that cannot be changed able that cannot be later execution Dis during multi execution of changed during multi abled Master instructions was ch
432. ture Axis Direction that is structure variable that was later Direction Out specified in the specified for the in out variable of Range Switches in out of the instruction is out of variable to a motion range control instruction is out of range 57270000 hex Switch Struc The value of Cam The value of the member of the S W508 Ver 1 06 or ture Cam SwitchMode that is structure variable that was later Switch Mode specified in the specified for the in out variable Out of Range Switches in out of the instruction is out of variable to a motion range control instruction is out of range 57280000 hex Switch Struc The value of Dura The value of the member of the S W508 Ver 1 06 or ture Duration tionthatis specified structure variable that was later Setting Out of in the Switches in specified for the in out variable Range out variable to a of the instruction is out of motion control range instruction is out of range 57290000 hex Track Option The value of e The value of the member of the S W508 Ver 1 06 or Structure ON OnCompensation structure variable that was later Compensa that is specified in specified for the in out variable tion Setting the TrackOptions in of the instruction is out of Out of Range out variable to a range motion control instruction is out of range 572A0000 hex Track Option The value of Off e The value of the member of the S W508 Ver 1 06 or Structure Compensation that struct
433. tware User s Manual Cat No W501 for information on setting the primary periodic task 3 Turn OFF all DIP switch pins and then cycle the power supply to the Controller to restore normal CPU Unit operation Safe Mode Operation If the Controller is started when the CPU Unit is in Safe Mode the CPU Unit will start in PROGRAM mode even if the startup mode is set to RUN mode This increases the ratio of system service pro cessing that is performed by the CPU Unit which makes it easier for the Sysmac Studio to go online with the CPU Unit You can also use Safe Mode when you do not want to execute the user program The CPU Unit will generate an observation level Controller event and record a Safe Mode event in the event log EN Additional Information Operation in Safe Mode depends on the unit version of the CPU Unit tt Unit version of CPU Unit em SS A 1 02 or lower 1 03 or later Operating mode The CPU Unit operates accord The CPU Unit ignores the setting ing to the setting of the startup of the startup mode and operates mode in PROGRAM mode Changing the operating mode Not possible Possible Controller event level Major fault level Observation level NJ NX series Troubleshooting Manual W503 Error Tables ari This section lists all of the errors events that can occur on NJ NX series Controllers 3 1 Errors by Source ay naa eae oir See Pe ee eh Rie 3 2 3 1 1 Interpreting Error Descriptions 0
434. ty standards are as follows EMS Electromagnetic Susceptibility EN 61131 2 and EN 61000 6 2 EMI Electromagnetic Interference EN 61131 2 and EN 61000 6 4 Radiated emission 10 m regulations Low Voltage Directive Always ensure that devices operating at voltages of 50 to 1 000 VAC and 75 to 1 500 VDC meet the required safety standards The applicable directive is EN 61131 2 Conformance to EC Directives The NJ NX series Controllers comply with EC Directives To ensure that the machine or device in which the NJ NX series Controller is used complies with EC Directives the Controller must be installed as follows e The NJ NX series Controller must be installed within a control panel e You must use reinforced insulation or double insulation for the DC power supplies connected to DC Power Supply Units and I O Units e NJ NX series Controllers that comply with EC Directives also conform to the Common Emission Standard EN 61000 6 4 Radiated emission characteristics 10 m regulations may vary depending on the configuration of the control panel used other devices connected to the control panel wiring and other conditions You must therefore confirm that the overall machine or equipment complies with EC Directives 14 NJ NX series Troubleshooting Manual W503 Regulations and Standards Conformance to KC Standards Observe the following precaution if you use NX series Units in Korea AF 717 FS BSSAl7 AA 0 IZ BSA BH AAA
435. ura Errors Related to Controller Opera W500 W501 tions and Setup Transfer Error tion W535 10210000 hex Illegal User Program Execution ID Errors Related to Controller Opera W500 W501 tion W535 10230000 hex Event Log Save Error Errors Related to Controller Opera W500 W501 tion W535 10240000 hex Illegal User Program Errors Related to Controller Opera W500 W501 tion W535 10250000 hex Illegal User Program Controller Con Errors Related to Controller Opera W500 W501 figurations and Setup tion W535 10260000 hex Trace Setting Transfer Failure Errors Related to Controller Opera W500 W501 tion W535 10270000 hex Error in Starting Automatic Transfer Errors Related to Controller Opera W500 W501 tion W535 10280000 hex Error in Executing Automatic Transfer Errors Related to Controller Opera W500 W501 tion W535 10290000 hex Backup Failed to Start Errors Related to Controller Opera W500 W501 tion W535 102A 0000 hex Backup Failed Errors Related to Controller Opera W500 W501 tion W535 102B0000 hex Restore Operation Failed to Start Errors Related to Controller Opera W500 W501 tion W535 102C 0000 hex Restore Operation Failed Errors Related to Controller Opera W500 W501 tion W535 102D 0000 hex CJ series Unit Backup Failed Errors Related to Unit Configuration W500 102E 0000 hex CJ series Unit Restore Operation Errors Related to Unit Configuration W500 Failed 102F 0000 hex EtherCAT Slave Backup Failed Bui
436. urce Source Details Event Name iP Str Node lt 001 gt EtherCAT Slave Terminal Partial fault EtherNet IP Communications port BOOTP Server Connection Error Minor fault EtherCAT Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch Minor fault EtherCAT Node 1 Unit 3 Slot 3 NX AD2208 Unit I O Disconnection Detected for Ch Minor fault EtherCAT Master Node No 2 GX ID1611 Network Configuration Verification Error The End Gover is not connected to right end of the CPU Rack or an Expansion Rack Cause 1 The End Gover is not connected to right and of the CPU Rack or an Expansion Rack 2 The End Gover is not connected property To eliminate the cause of the error first select the item to perform from the Action and Correction list When you select the appropriate step in the Action and Correction list either the Jump to Error or Error Help Button is enabled depending on the contents In some cases neither button will operate Click the enabled button and proceed with the displayed troubleshooting steps After you complete all of the troubleshooting steps for the current errors click the Reset Selected Units or Reset All Button to reset all of the current errors If the cause of the error is not removed or if the power supply is not cycled or the Controller is not reset as required after resetting the error the error will occur again Display Switch Reset All Button Description Jump to Error Thi
437. ure variable that was later OFF Com is specified in the specified for the in out variable pensation TrackOptions in out of the instruction is out of Setting Out of variable to a motion range Range control instruction is out of range 572B0000 hex Number of The number of ele The number of elements in an S W508 Ver 1 06 or Array Ele ments in an array in array of the structure variable later ments in the structure vari that was specified for the in out Switch Struc able that is speci variable of the instruction is out ture Variable fied in the Switches of range Out of Range in out variable to a motion control instruction is out of range 572C 0000 hex Number of The number of ele The number of elements in an S W508 Ver 1 06 or Array Ele ments in an array in array of the structure variable later ments in Out the structure vari that was specified for the in out put Signal able that is speci variable of the instruction is out Structure fied in the Outputs of range Variable Out in out variable to a of Range motion control instruction is out of range NJ NX series Troubleshooting Manual W503 3 81 no Aq siouy gINPO UOHOUN 04 UOD UOHOP 24 Ul SION E L 3 Error Tables Event code Event name Meaning Assumed cause pee Reference Maj Prt Min Obs Info 572D0000 hex Number of The number of ele The number of elements in an S W508 Ver 1 06 or Array Ele ments in an arr
438. use Correction A conductive object has gotten inside If there is conductive material nearby blow out the CPU Unit with air The power supply to an Expansion Rack Supply the correct voltage to the Power Supply Unit on the Expansion is OFF Rack The I O Connecting Cable is incorrectly Correct the connection of the I O Connecting Cable installed Noise If the error did not result from the above causes cycle the power to the Controller and see if that resets the error If the error occurs fre quently check the FG and power supply lines to see if noise is enter ing on them Implement noise countermeasures as required CPU Unit failure If the error persists even after you make the above corrections replace the CPU Unit Incorrect Power Supply Unit Connected Correction Connect an NJ series Power Supply Unit to the NJ series CPU Unit Cause A CJ series Power Supply Unit is con nected to an NJ series CPU Unit CPU Unit Watchdog Timer Error Cause Correction A conductive object has gotten inside If there is conductive material nearby blow out the CPU Unit with air Noise If the error did not result from the above causes cycle the power to the Controller and see if that resets the error If the error occurs fre quently check the FG and power supply lines to see if noise is enter ing on them Implement noise countermeasures as required CPU Unit failure If the error persists even after you make the above correc
439. ut Channel 1 nel 1 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 1 went below the lower limit of the output range 64F90000 hex Unit Under The analog input e The analog input data went U S W522 Range for data for input chan below the lower limit of the input Channel 2 nel 2 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 2 went below the lower limit of the output range 64FA0000 hex Unit Under The analog input e The analog input data went U S W522 Range for data for input chan below the lower limit of the input Channel 3 nel 3 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 3 went below the lower limit of the output range 64FB 0000 hex Unit Under The analog input e The analog input data went U S W522 Range for data for input chan below the lower limit of the input Channel 4 nel 4 went below range Or the analog output the lower limit of the data went below the lower limit input range Or the of the output range analog output data for output channel 4 went below the lower limit of the output range 64FC 0000 hex Unit Under The analog input e The an
440. ut of range 54910000 hex Synchro The parameter e Instruction input parameter S W508 nized Con specified for the exceeded the valid range of the trol End OutMode input vari input variable Mode Selec able to a motion tion Out of control instruction is Range out of range 3 74 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause mos Reference Maj Prt Min Obs Info 54920000 hex Enable Exter __mcimmediateStop _mclmmediateStop was speci S W508 nal Latch was specified for fied for the StopMode input Instruction the StopMode input variable when the Execution variable when the MC_TouchProbe Enable Exter Disabled MC_TouchProbe nal Latch instruction was exe Enable External cuted in Drive Mode for an Latch instruction encoder axis was executed in Drive Mode for an encoder axis 54930000 hex Master Axis The parameter e The instruction input parameter S W508 Offset Out of specified for the exceeded the range of signed Range MasterOffset input 40 bit data when it is converted variable to a motion to pulses control instruction is out of range 54940000 hex Slave Axis The parameter e The instruction input parameter S W508 Offset Out of specified for the exceeded the range of signed Range SlaveOffset input 40 bit data when it is converted variable to a motion to pulses control instruct
441. ut wiring is broken S U W522 connection input was detected Input wiring is disconnected Detected for for channel 4 Channel 4 65070000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 5 Channel 5 NJ NX series Troubleshooting Manual W503 3 109 no Aq s1013 SJEUILUJA OALI S Ul s10ug Q L E 3 Error Tables Event code Event name Meaning Assumed cause re Reference Maj Prt Min Obs Info 65080000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 6 Channel 6 65090000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 7 Channel 7 650A0000 hex Unit I O Dis A disconnected e Input wiring is broken S U W522 connection input was detected e Input wiring is disconnected Detected for for channel 8 Channel 8 80200000 hex NX Unit I O An I O communica The NX Unit is not mounted S W522 Communica tions error occurred properly tions Error between the Com e The power cable for the Unit munications Cou power supply is disconnected pler Unit and the Or the wiring from the Unit NX Unit power supply to the NX Units is incorre
442. utput or maintain the data from before the error occurred Refer to the NU NX series CPU Unit Built in EtherNet IP Port User s Manual Cat No W506 for details The following table gives the operation of the CPU Unit and the I O devices for the errors that are not listed above Unit NX series Slave Terminal CPU Unit operation The NX series Slave Terminal moves to Safe Operational state Depends on the specifications of the connected devices Unit or slave operation Depends on the NX Unit settings EtherCAT slave 1 The slave is placed in the Safe Operational state Depends on the slave settings 2 Servo Drive or NX Unit assigned to an axis Updating the command values is stopped All axes stop immediately CJ series Basic I O Unit e The values of all outputs are cleared to zero e Input refreshing continues e All outputs are turned OFF e External inputs are refreshed CJ series Special Unit Refreshing continues Depends on the Unit operating specifications Devices connected with EtherNet IP For the originators of tag data links the variables and I O mem ory addresses for input con sume tags are not refreshed e For the targets of tag data links operation depends on the set tings of the tags sets for the out put produce tags 3 1 Excluding Servo Drives assigned to an axis 2 Settings and setting methods depend on the slave Refer to the manual for
443. ved input vari able Continuous changed NJ NX series Troubleshooting Manual W503 3 Error Tables Level Refer Event code Event name Meaning Assumed cause Maj Prt Min Obs Info ence 54015434 hex Combine Mode The parameter specified for e Instruction input S W502 Selection Out of the CombineMode input parameter exceeded Range variable to a motion control the valid range of the instruction is out of range input variable 54015435 hex Synchronization The parameter specified for Instruction input S W502 Start Condition the LinkOption input vari parameter exceeded Selection Out of able to a motion control the valid range of the Range instruction is out of range input variable 54015436 hex Master and Slave The same axis is specified The parameter is the S W502 Defined as Same for the Master and Slave same for the Master Axis input variables to a motion and Slave input vari control instruction ables to the instruc tion 54015437 hex Master and Auxil The same axis is specified The parameter is the S W502 iary Defined as for the Master and Auxiliary same for the Master Same Axis input variables to a motion and Auxiliary input control instruction variables to the instruction 54015438 hex Master Slave Axis The axis numbers specified The parameters for S W502 Numbers Not in for the Master and Slave the Master and Slave Ascending Order in
444. very was executed for the SD Memory Card The CPU Unit is write pro tected The settings in the restore com mand file RestoreCom mand ini are not correct A backup operation is in prog ress Synchronization online edit ing or the Clear All Memory operation is in progress The online connection with the Sysmac Studio was discon nected Reading the data for restoration failed because the SD Memory Card is faulty or not formatted correctly The SD Memory Card is dam aged The database connection ser vice version of the CPU Unit to which to restore the files is older than the database con nection service version of the backup files on the SD Memory Card The robot version of the CPU Unit to which to restore the files is older than the robot version of the backup files on the SD Memory Card Maj Prt Level Min Obs 3 Error Tables Info Reference W500 W501 W535 102C 0000 hex Ver 1 03 or later Restore Operation Failed The restore opera tion ended in an error NJ NX series Troubleshooting Manual W503 It was not possible to read the data to restore The SD Memory Card was removed during a restore oper ation Failed to restore Unit or slave The SD Memory Card is dam aged W500 W501 W535 3 13 no Aq siouiy JNPON UOUN OTd OU Ul SIO Z L 3 Error Tables
445. ware switch changed to TRUE before processing was completed for a previous software switch NJ NX series Troubleshooting Manual W503 W497 3 Error Tables Level Event code Event name Meaning Assumed cause Reference Maj Prt Min Obs Info 84740000 hex Bus Off A Bus Off error e The master and slave have dif S W497 Detected occurred i e com ferent baud rates munications e Communications cable lengths stopped because trunk line and branch lines are there were too unsuitable many communica A communications cable is dis tions errors connected or loose e The terminating resistance is somewhere other than the ends of the trunk line e Noise 84750000 hex Remote I O A timeout occurred The master and slaves have dif S U W497 Communica in remote I O com ferent baud rates tions Error munications e Communications cable lengths trunk line and branch lines are unsuitable e A communications cable is dis connected or loose e The terminating resistance is somewhere other than the ends of the trunk line e Noise 84760000 hex Remote I O An error occurredin The master is not in operation S W497 Communica remote I O commu e The master and slaves have dif tions Error nications ferent baud rates as Slave e Communications cable lengths peration trunk line and branch lines are unsuitable e A communications cable is dis connected or loo
446. with CPU Unit End Insert the cable connectors at the personal computer Ethernet switches and the Controller until they lock into place Verify that the link indicator is lit at the computer and Ethernet switches and the LINK ACT indicator is lit at the Controller Can the Sysmac Studio Yes go online with CPU Unit Set the connection method to an Ethernet hub connection in the Communications Setup of the Sysmac Studio Set the destination IP address for a remote USB connection or Ethernet hub connection in the Communications Setup Can the Sysmac Studio Yes go online with CPU Unit Correct the destination IP address for a remote USB connection or Ethernet hub connection in the Communications Setup of the Sysmac Studio Yes Can the Sysmac Studio go online with CPU Unit NJ NX series Troubleshooting Manual W503 2 Error Troubleshooting Methods Set the IP address for the personal computer Use the default IP address for the Controller or connect the Sysmac Studio to the Controller with a USB cable and set the required IP address Is the same IP address set for more than one node computer or Controller in the same domain Can the Sysmac Studio go online with CPU Unit Change the Ethernet interface card specification on the Sysmac Studio or connect the Ethernet cable to the specified interface card Refer to th
447. with the switches wires and power sup plies that are connected to the Forward Positive Drive Prohibi tion Input POT and Reverse Negative Drive Prohi bition Input NOT 1576 1577 64E1 0000 hex Drive Prohibi tion Input Error 2 An operation com mand such as a trial run of FFT was received from the CX Drive when the Drive Prohibi tion Input Selection 3504 hex was set to 0 EtherCAT communications was interrupted and either POT or NOT was ON Or POT or NOT turned ON while operation was being per formed for a CX Drive operation command A problem occurred with the switches wires and power sup plies that are connected to the Forward Positive Drive Prohibi tion Input POT and Reverse Negative Drive Prohi bition Input NOT 1576 1577 64E20000 hex Immediate Stop Input Error An Immediate Stop STOP signal was input NJ NX series Troubleshooting Manual W503 An Immediate Stop STOP sig nal was input Incorrect wiring of the immedi ate stop input STOP 1576 1577 3 137 no q s10113 SOAR S 1Y01 443 U s101g 6 1 3 Error Tables Event code Event name Meaning Assumed cause war Reference Maj Prt Min Obs Info 74810000 hex Command A mistake was e When bit 09 Remote of the S 1576 1577 Error made in using a Statusword 6041 hex was set command to 1 remote an
448. x Encoder Ini An encoder initial e Servomotor failed S 1576 tialization ization error was Error detected 18220000 hex Absolute The encoder e Servomotor failed S 1576 Encoder detected a one One rotation rotation counter Counter Error error NJ NX series Troubleshooting Manual W503 3 131 no q s10113 SOAR S LWOJOUIA U s10 6 1 3 Error Tables Event code Event name Meaning Assumed cause wach Reference Maj Prt Min Obs Info 18230000 hex Absolute The encoder e Servomotor failed S 1576 Encoder detected a multi Multi rotation rotation counter Counter Error error 24680000 hex Motor Non The Servo Drive e The Servo Drive and Servomo S 1576 conformity and Servomotor tor combination is not correct combination is not correct 24690000 hex Motor Non The Servo Drive e The Servo Drive and Servomo S 1576 conformity and Servomotor tor combination is not correct combination is not correct 246A0000 hex Motor Non The Servo Drive e The Servo Drive and Servomo S 1576 conformity and Servomotor tor combination is not correct combination is not correct 246B0000 hex Motor Non The Servo Drive e The Servo Drive and Servomo S 1576 conformity and Servomotor tor combination is not correct combination is not correct 246C 0000 hex Motor Non The Servo Drive e The Servo Drive and Servomo S 1576 conformity and Servomotor tor combination is not correct combination
449. x Axis Slave Disabled General Motion Control W507 34640000 hex Network Configuration Information General Motion Control W507 Missing for Axis Slave 34800000 hex Mean Value Processing Setting Error CJU series Analog I O Units W490 3481 0000 hex Input Value Exceeded Adjustment CJ series Analog I O Units W490 Range in Adjustment Mode 34820000 hex Input Number Specification Error in CJ series Analog I O Units W490 Adjustment Mode 34830000 hex Scaling Data Setting Error CJ series Analog I O Units W490 34840000 hex Input Signal Range Setting Error or CJ series Analog I O Units W490 Error in Number of Inputs Setting 34850000 hex Mean Value Processing Setting Error CJ series Analog I O Units W490 34860000 hex Error in Setting of Conversion Mode CJ series Analog I O Units W490 3487 0000 hex Output Hold Setting Error CJ series Analog I O Units W490 NJ NX series Troubleshooting Manual W503 3 175 S98POD 1UBAZ JO 1 p10 U S UBAZ Z jqeL 10113 Z Z 3 Error Tables 3 176 Event code Event name Functional classification Reference 34880000 hex Output Number Specification Error in CJ series Analog I O Units W490 Adjustment Mode 34890000 hex Conversion Time Resolution or Oper CJ series Analog I O Units W490 ation Mode Setting Error 348A 0000 hex Output Signal Range Setting Error or CJ series Analog I O Units W490 Error In Number of
450. x Phase Shift Amount Out of Range Instructions W502 5401 548D hex Feeding Distance Out of Range Instructions W502 5401 548E hex Auxiliary and Slave Defined as Same Instructions W502 Axis 5401 548F hex Relative Position Selection Out of Instructions W502 Range 54015490 hex Cam Transition Specification Out of Instructions W502 Range 54015491 hex Synchronized Control End Mode Instructions W502 Selection Out of Range 5401 5492 hex Enable External Latch Instruction Instructions W502 Execution Disabled 5401 5493 hex Master Axis Offset Out of Range Instructions W502 5401 5494 hex Slave Axis Offset Out of Range Instructions W502 5401 5495 hex Command Current Position Count Instructions W502 Selection Out of Range NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Functional classification Reference 54015496 hex Master Axis Gear Ratio Numerator Instructions W502 Out of Range 54015497 hex Master Axis Gear Ratio Denominator Instructions W502 Out of Range 5401 5498 hex Auxiliary Axis Gear Ratio Numerator Instructions W502 Out of Range 54015499 hex Auxiliary Axis Gear Ratio Denomina Instructions W502 tor Out of Range 5401 549A hex Master Axis Position Type Selection Instructions W502 Out of Range 5401549B hex Auxiliary Axis Position Type Selection Instructions W502 Out of Range 5401 549C hex Target Po
451. xX series Safety Control Z930 NX SL Learning how to use NX Describes the hardware setup methods and func Unit User s Manual NX SI series Safety Control Units tions of the NX series Safety Control Units NX SO NxX series Safety Control Z931 NX SL Learning about the specifi Describes the instructions for the Safety CPU Unit Unit Instructions Refer cations of instructions for When programming use this manual together with ence Manual the Safety CPU Unit the NX series Safety Control Unit User s Manual Cat No Z930 GX series EtherCAT W488 GX ID Learning how to use the Describes the hardware setup methods and func Slave Units User s Man GX OD EtherCAT remote I O tions of the EtherCAT remote I O terminals ual GX OC terminals GX MD GX AD GX DA GX EC XWT ID XWT OD MX2 RX Series Inverter 1574 3G3AX MX2 Learning how to connect a Describes the following information for the 3G3AX EtherCAT Communica ECT 3G3AX MX2 ECT or MX2 ECT and 3G3AX RX ECT EtherCAT Com tion Unit Users Manual 3G3AX RX ECT 3G3AX RX ECT EtherCAT munications Unit for MX2 RX series Inverters Communications Unit for installation parameter settings required for opera MX2 RX series Inverters tion troubleshooting and inspection methods G5 series AC Servomo 1576 R88M K Learning how to use the AC Describes the hardware setup methods and func tors Servo Drives User s R88D KNO ECT Servomotors Servo Drives tions of the AC Servomotors Servo Drives with
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453. xecuted by the rele vant instruction while running in Test Mode e Start of the DB Connection Ser vice was commanded while the DB Connection Service was being stopped Shutdown of the DB Connec tion Service was commanded while the DB Connection Ser vice was being stopped 54013002 hex DB Connec The DB Connec e The relevant instruction was S W527 tion Service tion Service is executed after the DB Connec Shutdown or already shut down tion Service was shut down Shutting or being shut down e The relevant instruction was Down executed while the shutdown processing of the DB Connec tion Service was in progress 5401 3003 hex Invalid DB The specified DB e The DB Connection Name S W527 Connection Connection Name specified in the DBConnection Name is not set in any DB Name input variable of the rele Connection set vant instruction is wrong tings e The DB Connection Name set in the DB Connection settings is wrong 54013004 hex DB Connec The DB rejectedthe The user name or password set S W527 tion Rejected connection in the DB Connection settings is wrong 3 94 NJ NX series Troubleshooting Manual W503 3 Error Tables Event code Event name Meaning Assumed cause cab Reference Maj Prt Min Obs Info 54013005 hex DB Connec Failed to connect to e A server does not exist for the S W527 tion Failed the DB specified IP address or th
454. xecution of a ter was set to generate a minor positioning instruc fault and stop tion 54450000 hex Insufficient There is not suffi e There was not sufficient travel S W508 Travel Dis cient travel distance distance to accelerate the cur tance to to accelerate or rent command to the transit Achieve decelerate to the velocity when the Accelera Blending transit velocity tion Deceleration Over parame Transit Veloc ter was set to generate a minor ity fault and stop 54460000 hex Move Link The constant veloc e The constant velocity travel dis S W508 Constant ity travel distance of tance of the master axis is Velocity the master axis is below 0 for the MC_MoveLink Insufficient less than zero Synchronous Positioning Travel Dis instruction tance 54470000 hex Positioning For the e For the MC_GearlnPos Posi S W508 Gear Opera MC_GearInPos tioning Gear Operation instruc tion Insuffi Positioning Gear tion the value of the Velocity cient Target Operation instruc Target Velocity input variable Velocity tion the target is smaller than the master axis velocity of the slave velocity multiplied by the gear axis is too small to ratio when the instruction was achieve the executed required velocity 54480000 hex Same Start The start point and The start point and end point S W508 Point and end point were the were the same when the radius End Point for same when the method was specified for the Circular Inter radius method
455. xecution was control instruction This changed input variable cannot be changed when re executing an instruction 5401545A hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the MasterOffset input vari not be changed for re MasterOffset able when re executing a execution was motion control instruction changed This input variable cannot be changed when re exe cuting an instruction 5401545B hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the MasterScaling input not be changed for re MasterScaling variable when re executing execution was a motion control instruction changed This input variable cannot be changed when re exe cuting an instruction 5401545C hex Motion Control An attempt was made to e A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled the MasterStartDistance not be changed for re MasterStartDis input variable when re exe execution was tance cuting a motion control changed instruction This input vari able cannot be changed when re executing an instruction 5401545D hex Motion Control An attempt was made to A parameter for an S W502 Instruction Re exe change the parameter for input variable that can cution Disabled
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