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User Manual - Ozsay Satellite Communications

1. 9 5 How to retrieve SkyFile Anti Virus call logs E API LOG Bloc notes O x You can access to Fichier Edition Format SkyFile Anti Virus call 07 E i 07 708 Antivirus in GATEWAY 1 90833 rada a ide logs directly from 07 EE Automatic Ot 07 Antivirus in GATEWAY 1 1413 mdro bty ide 4 e 07 704 Antivirus in GATEWAY 1 35070 Takev cc ide transmission reception 07 02 Antivirus in GATEWAY 1 642 faker a ide l we ge 07 714 Antivirus in GATEWAY 1 1477 hupig td ide window and view log OF 00 antivirus in GATEWAY 1 2235 spy ar ide 09 Antivirus in GATEWAY 1 8915 autorugi ide EE La Antivirus in GATEWAY 1 39857 autor qk ide 714 Antivirus in GATEWAY 1 657 agen hgd ide 14 Antivirus in GATEWAY 1 1350 getcod a ide 53 Antivirus in GATEWAY 1 3986 dwnl hfq ide 709 Antivirus in GATEWAY 1 16621 zlob ama ide 02 Antivirus in GATEWAY 1 4245 joofi a ide 702 Antivirus in GATEWAY 1 601 joofi b ide 112 Antivirus in GATEWAY 1 716 Takev dm ide 112 Antivirus in GATEWAY 1 2228 dload cn ide 102 Antivirus in GATEWAY 1 19092 maldoc i ide 02 Antivirus in GATEWAY 1 4527 autor ql ide 703 Antivirus in GATEWAY 1 7992 agen hgn ide 700 Antivirus in GATEWAY 1 14112 1rcb aci i ide 710 Antivirus in GATEWAY 1 15827 fakea dj ide 13 Antivirus in GATEWAY 1 5067 bads a ide 00 Antivi
2. e F11 switch to full screen or back as in many other programs e F12 switch fixed proportional font see above SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 45 of 68 WIZADA 9 SkyFile Anti Virus V7 10 and higher 9 1 Service Description The SkyFile Anti Virus software protects your remote computer assets from potentially harmful viruses Fully automatic anti virus updates notification and version verification ensure you keep your computers and Local Area Network safe even while at sea It combats a wide range of threats such as viruses Trojan horses and other malicious software malware 9 2 How does it works e SkyFile Anti Virus must be used together with SkyFile Mail v7 10 or higher e Daily updates are automatically delivered by email via SkyFile Mail e Software updates are performed automatically for all registered PCs of your vessels network thanks to SkyFile Mail s Application Program Interface API Feature e Every month a new version of the software is stored in the Remote Configuration Tool Subscribers are automatically notified to download the newest software version e The Remote Configuration Tool contains a second package where the most recent daily updates are stored Engine update package provide a full up to date anti virus system 9 3 How to verify your SkyFile Anti Virus version From the SkyFile Mail Help menu you can verify which version of SkyFile Anti
3. SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 56 of 68 WIZADA 12 Postpaid Prepaid Crew Emailing More and more crew members are asking for an easy to use and cheap solution to send and receive emails to and from their family and friends at home as emails are much cheaper than voice calls Thanks to the described sub account features SkyFile Mail makes it easy for the captain to offer crew emailing even prepaid crew emailing can be offered with a minimum of administrative efforts involved and without additional investment as the available hard and software components on board can be used Thanks to the private sub accounts each crew member can get his own password protected onboard email address A separated PC for the crew connected via LAN can be installed e g in the crew room to avoid that the crew need to visit the bridge to check emails Only the captain is allowed to start the email transfer The crew traffic can be charged on a monthly basis or at any time e g if a person leaves the vessel The bill is very detailed each message is documented and priced the captain may select between two options volume or connection times based billing In both cases the invoice is well comprehensive and understandable for both captain and crew Advantage for volume billing the price per email is already shown when the email is created As well the price per email is shown in the message list The rate fo
4. lt lt zent To support skyfilemailvizada cam Mail data 217528 de Compressed 139900 File InterFace rel manualver 3 O01 pdf B atio 34 Account master 220 Ewe CPS 26543 Bytes received From jeanmarc duct vizada cam Mail data 657115 SE oe Compressed 140152 File MantineSecurity 35 eptember2006 doc Date 705 Account master 690 KByte CPs 53105 Bytes During transmission of a large attachment you can see the file name in the host window If you feel that the transmitted file is an unwanted one click on the Reject file button This stops the transmission of the attachment and the respective file is deleted at the gateway A re transmission is not attempted However all other attached files and the text of the email will be received If the connection drops down within a data exchange SkyFile Mail will continue the transmission of the messages at the point of interruption to save online times e Protocol log function In the Extras menu you can constantly check View protocol your connections made which files were exchanged rough duration of transmission and whether any problems occurred during transmission The protocol data can be deleted any time Extras gt Delete protocol LOG_HOST Bloc notes RAS dialling Vizada MPDS piai ing TCP mail skyfile com RAS dialling Vizada MPDS Dialling TCP mail skyfile com connection TCP 193 252 234 246 Registration as LATESTE Log
5. Charge L cso TCR 3 05 T 8 10 T 5 06 mn 963 KByte EE d 31 10 l4 46 Charged time Charged bytes bill which can be provide to the final user 3 26 min 45 KByte summary Tor each Internet address i D Vol 1 53 1 14 0 17 U 02 45 106 Prices i Section four min mn min mn n the 1 Price JE dp 3 99 2 30 AER message charg 0 40 1 10 0 29 detailed 115 t differ from the total charge above e Price per Mbit e Price per minute e Total time L Total bytes account Charge CSD e Charge TCP e Charge Section 2 CR ed min min min min E min min KE min min min are rounded In SCH Out Address 4 vwizada_5hi ppingg orange fr D Jonathan Mi quel wi zada com 1 alexandre lacey zada com 1 jeanmarc duceayi zada cam 1 alexandre 1 aca zada com 1 j anmarc duce Z a0 a com Price 4000 4500 93150 d d UU UU 2 d 850 4050 0886 5400 7550 59300 HAO AOA GO OW LD n L t G t Gr G t Gr L Kr LH LH LR ER mobile to fixed as fixed to mobile Address ANN NNN NN N A Jonathan Mi quel vi zada cam wizgada_ shipping orange Tr wizada_shipping orange Tr jeanmarc duce wi zada com jeanmarc ducawi zada com wWizada_ shipping orange tr wi zada_shipping orange fr alexandre acawi zada com alexandre 1 ac wi zada com Alexandre Lacawizada a com Jonathan Mi qguelawi zada
6. Minimum price per email for TCP MPDS Minimum price per email for CSD Circuit Switch Limit in currency Depending on the details selected by the LCR calculation the appropriate price is used and automatically displayed in the bill allowing for a clear and accurate split billing Customers can either choose onboard billing based on compressed or uncompressed volume latter enables more margin e g for passenger vessel API setting improvements Allows compatibility with even more applications and forms Address Book Improvements A Category function is now included enabling users to search by name or categories such as owner charterer private The category can also be treated as a group of email addresses The alias of each group charterer company friends etc can be used to send an email to all addresses of the group HTML compatibility SkyFile Mail is now also able to handle HTML mails To learn more about SkyFile Mail please consult Vizada website and download the user manual or contact Vizada Customer Care You will find Vizada Customer Care contacts at the end of this user manual SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 8 of 68 WIZADA 1 Installation instructions The following pages contain detailed instructions to install the SkyFile Mail software on your PC or laptop SkyFile Mail is compatible with Windows 95 98 Me NT 4 2000 XP and Vista In o
7. cases and applied on each email or check mail done by the user Allow Self Registration If this option is selected SkyFile Mail prepaid users will be able to create and configure their own SkyFile Mail prepaid sub account SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 60 of 68 WIZADA 13 3 How the master can create a repaid sub account If the Self Registration option is disallowed prepaid sub accounts must be created by the master or the SkyFile Mail administrator To create a new prepaid sub account please go to Configuration sub accounts then select New Please fill out the following fields e Description this is the prepaid sub account name which will appear just before the mail address lt Luis Martin gt luis martin vizada SkyFile com e Sub account name this is the sub account address which will be linked with the main SkyFile Mail account e Password In prepaid mode the password is mandatory The password must be communicated to the prepaid user It is mandatory to open the prepaid Sub account e Then select prepaid Description LUIS MARTIN Subaccount name luis martin Password HH 8 chars Subaccount type O Corporate Private Prepaid C User must change password OK Prepaid sub account has been successfully created Now you need to configure it 13 4 How the master can configure a prepaid sub account To configure a prepa
8. from Vizada and is completely irrespective of the creation and availability of sub accounts For information about the onboard bill please see next chapter Please note Choosing the split billing option will not affect the amount of your monthly bill apart from minor rounding differences It simply provides you with a detailed overview of all messages transferred This detailed list will be very helpful for anyone who has to split the communication costs between several parties e g ship owner charterer crew private 8 Please note that each message will be rounded at least to 1 sec and you ll be charged for this duration SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 41 of 68 WIZADA 7 API Application Programmer Interface 7 1 API service description API makes it possible to manage data transfers of ship management systems via the optimized protocol of SkyFile Mail Apart from standard Windows mechanisms MAPI and MailTo interface both only for mobile to fix transmissions API allows you the bi directional exchange of data files fix to mobile and mobile to fix via user defined windows directories You will access the API setup window in the menu Configuration gt Automatic transmission reception Ps Sent files will be deleted after transmission UK Path D Fuel Consumption Cancel Filename or mask za Help Email address of receiver logistics imycompany com Subj
9. to a GSM mobile phone The recipient can easily respond to this SMS by using the Reply function of his phone Dial now immediately dials the gateway regardless of scheduled times Emails SMS and faxes will be sent and received in one data connection After the exchange of all messages the connection is shut down instantly Address book to enter organize manage and delete email addresses SMS and Fax numbers Help to display the online Help program The top right window of the message list gives an overview on the current status of the messages Messages to be sent out messages which were already sent sent or received in The new messages are kept until the data exchange has been started see Dial now Received but unopened messages are shown in bold characters A click on an arbitrary title changes the sorting of the messages in the message list A click on the right mouse key displays a context menu in which a file can be deleted opened or resent Columns in the message list Time 27 07 2007 07 52 Address Subject mike ayver Qmaritime unify com ETA RemoteConfig LATESTE Remote configuration response daire pinel vizada com License info hofreiter shamrock de Fwd Your SkyFile account account daemon skyfile com Your SkyFile account RemoteConfig Remote configuration response RemoteConfig Remote configuration response The Time column gives the local time of the email as
10. 00 15 30 45 as minutes Furthermore the real dial in is delayed by a random time of 0 10 min This is to avoid that e g dozens of vessels with the same configuration are dialing in in the same second With automatic dialing a globe symbol appears on the bottom right of the screen host program Please create a link in the Autostart folder of Windows to the program host32 exe in the SkyFile directory to make sure that the time schedule is running also after a reboot of the system The dialing parameters are recorded in the message list under the menu item Configuration and may be changed later e Automatic Periodic dialing In case the dial in should be done automatically within a fix time slot with a special rhythm you can enter start and end time a period time in minutes Following the examples displayed below An automatic dial in will be done to the SkyFile server every 22 minutes between 06 00AM and 06 00PM Manual dialing standard Co Automatic dialling Fined times Periodic Stark 06 00 End 19 00 Period 22 miri An automatic dial in will be done to the SkyFile Server at 6 00 9 00 12 00 15 00 and 20 00 Automatic dialling Fived times 6 00 9 00 12 00 15 00 20 00 Penodic Start End Period mir The actual dialling will take place at the given time s plus a random variation of up to ten minutes to avoid busy situations when several users in a fleet use the same time SkyFile Mail v7 60 User M
11. 22 05 2007 16 39 in info shamrock de Re toftp nws noaa gov PPVG89 TIF uuencoded get PPVG89 TIF 7 S 22 05 2007 09 43 in ftpmail tmpfmail nws noaa gov tgftp nws noaa gov PPVG89 TIF uuencoded get PPVG89 TIF Joan 16 05 2007 06 12 in AO thrane com RE EasyMail and Vista 2 Maria 16 05 2007 06 12 in zxumcnuk aol com Re confirmation problem 2 personal 16 05 2007 06 12 in zxumcnuk aol com Re confirmation problem EI Pa Shared archives 13 05 2007 19 15 in ftpmail tmpfmail nws noaa gov taftp nws noaa gov PPVG89 TIF uuencoded get PPVG89 TIF A Charterer 11 05 2007 22 16 in nicolas rebillon ftmsc com RE Offre Open Skyfile E 7 Company 11 05 2007 22 16 in vivian quenet ftmsc com RE PIN DNID amp IP Addresses Ready for FTMSC LES 9 Recyde bin 11 05 2007 19 05 in vivian quenet ftmsc com Re RE PIN DNID amp IP Addresses Ready for FTMSC LES 11 05 2007 18 52 in Reinhold Lueppen ftmsc com Abwesenheitsnotiz confirmation problem 11 05 2007 18 28 in nicolas graslin ftmsc com Re SkyFile en TCP IP 11 05 2007 17 29 in jeanmarc duc ftmsc com Re Fwd Motor Tanker Magadir Update of Iridium 08 05 2007 15 07 n Magadir SkyFile com Motor Tanker Magadir Update of Iridium 04 05 2007 16 52 in Customer Service France Telecom France Update of SkyFile Mail on Iridium IMPORTANT INFORMATION volution de SkyFile Mail sur 04 05 2007 16 52 in Customer Service France Telecom France Update of SkyFile Mail on Iridium IMPORTANT INFORMATION volution de Sky
12. Faxes sent with a fax machine to this number will be converted into an e fax and can be received with the next message transfer Please note that once you have applied for the fax option you will pay for all fix to mobile faxes which are sent to your number SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 32 of 68 WIZADA 4 10 Sending and receiving short messages SMS 4 10 1 Sending short messages to a GSM mobile From the message list you can send short messages to GSM mobiles Select Send SMS in the Message menu We recommend that you use the international format for the destination number e g 447 for a U K GSM number By pressing Send the SMS will be stored in the outgoing mailbox to be delivered with the next data exchange You will later receive a positive or negative delivery Confirmation P 33668051602 Message ETA delayed arive Monday moming at 08 30h Mike 4 10 2 Receiving short messages from a GSM mobile The recipient of the SkyFile Mail SMS can easily answer by using the Reply function of his GSM mobile The answer is then sent to the same number from where the SMS was received This is the SkyFile Mail SMS gateway number In order to initially send an SMS from a GSM mobile to a SkyFile Mail user you have to enter lt SkyFile username gt message text in the text and send it to the SMS gateway number e g for an SMS to maria SkyFile com you need t
13. Virus is installed on your PC or Local Area Network SkyFile Anti Virus engine is efficient during a time slot of 3 months maximum The date displayed in the SkyFile Mail Help menu indicates when the current version has been published Please use it to calculate the validity of your current anti virus engine This anti virus engine is efficient until beginning of October 2008 SkyFile Mail When the engine gets older the master will get a popup window reminding him that he has to do an a l engine update This happens after the poe is Aaaa engine gets 60 days and 75 days Version 7 3 3 VDL4 31E old In addition to the popup message Date ZU 2006 for the master a mail to the remote configuration address is sent with the same information AN Your SkyFile Anti Virus engine must be updated wihtin the next 29 days Ook SCH SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 46 of 68 WIZADA 9 4 API configuration By default a fix API is provided with SkyFile Mail v7 10 and higher This API cannot be removed It is used for SkyFile Anti Virus update routing i Automatic r tion The rest of the email will be discarded Uk Filename ide Cancel Email address of sender antivirus Help Subject keyword PO Destination directory CASkpfileMailantivirus dikesxp savep 00o Command line JICASKYFIL 1SNTIVI 1 DIFACONFIG 1 EXE CASKYFIL TS lt lt Auto Uneip Receiving subaccount
14. anti virus anti spam filter and black amp white lists block unwanted emails Users can create their own black amp white list according to personal needs e SkyFile Mail via Iridium Rudics boosts connection quality service availability and bandwidth reducing connection times by more than 50 e No additional costs SkyFile Mail software is free of charge There are no monthly fees or license costs Users only pay for airtime e Least cost router automatically selects the most cost effective data transmission mode for Inmarsat Fleet terminals according to usage MPDS or ISDN e SkyFile Remote Configuration provides full control of all SkyFile Mail configurations from billing rates to sub account management e SkyFile Mail prepaid amp MyMail provides prepaid crew emailing functionality for Inmarsat and Iridium maritime terminals SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 6 of 68 WIZADA New features of SkyFile Mail v7 60 June 10 Vizada releases a new version v 7 6 of SkyFile Mail software based on Unicode UTF 8 This means that SkyFile Mail can be used in all available languages simultaneously and enables users to switch easily from one language to the other The new Unicode version is available for all ship to shore and shore to ship messages Unique enhancements e Nine default languages English French German Italian Spanish Turkish Japanese Chinese Russian all of whi
15. automatic backup will be Wr Shared archives generated accordingly W Pinboard Messages archives and private addresses of master Messages archives and private addresses of jeanmarc l Messages archives and private addresses of captain Remind for scheduled backup every 1 days Messages archives and private addresses of CHANTAL Messages archives and private addresses of manager e Specialty for sub accounts The full backup of all configuration data is only possible if you are logged in as master sub account Else backup is only possible for the sub account archives e Restore To restore archives or configuration data please select the directory where the backup has been stored to If the directory is valid you will see all the backup data with the respective date when the backup has been made Please select the data you want to restore and press OK In case sub accounts with several archives shall be restored you will be asked for each archive separately CADocuments and Settings jean marches documents SkyFile_Backup p ease be aware that C 7 Restore all archives without asking re stori n g data a IW avs WI l l Select archives to restore separately overw rite the curre nt data Be aware that restoring an archive which still exists in SkyFile Mail will delete all changes since the last backup date of this archive To avoid that E R g TI if yo u crea te new su b 8 please rename the current archive before itis r
16. be restarted after installation in order to load the driver The software will only function properly after this Before restarting Windows please remove the CD from the drive 1 3 Further installation steps The installation program sets up a SkyFile group in the Windows Start menu under Programs in which you will find the software If you want SkyFile Mail to open automatically whenever the computer boots up please copy a shortcut to the Autosync exe program in the SkyFile folder in the Auto start folder The first time you start the SkyFile Mail message list Windows Start menu Programs SkyFile SkyFile the setup dialogue box in Access and dial parameters automatically opens SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 11 of 68 fs WIZADA 2 SkyFile Mail configuration 2 1 Entering the account parameters Account Master Username Enter the user name provided by the customer care your username is similar with the word in your email address in front of the Master password You will receive your password from the customer care upon registration Some Windows versions only show three stars after re entering this window this is in fact confusing but correct Configuration 1 2 3 SkyFile Mail allows defining three connection types You can quickly switch between them and makes sense if several types of devices are installed on board For instance you can easily confi
17. com 0 52 min Z 1085 P 0 D 9 jmarc duce orange fr 0 35 min 5 3333 E 0 2 2 Navimal lo meteo Tr 0 15 min 2 2590 KB 35 2 0 xavier Labregereavi zada com 0 12 min z 380 KE 45 3 D vwizada_shipping orange fr 0 05 min 1 463 EB 0 1 0 config daemoneskyti le Com Detailed 1ist of all messages gt mobile to fixed lt fixed Co mobile Date Time Charged Price Address 10 08 2003 09 46 463 B o 0144 mas ter lt contig daemonaskyti le com 10 08 2009 O9 46 160 B 0 0050 master gt Navimal emeted T 10 08 2009 09 54 160 B 0 0050 master gt na awimailaneteo Tr 10 08 2009 09 55 106 E 0 0033 T master gt jeanmarc duc wi zada com 10 08 2009 09 56 1506 E 0 0470 master lt navimal lameteo Tr 13 08 2009 oF 44 1507 E 0 0470 master lt Navimal ameteo fr 13 08 2009 07 49 0 10 min 1 3500 clementine lt JeanMarc Oucavi zada com 13 08 2009 08 38 113 E 0 0035 T master gt jmarc duc orange tr 13 08 2009 08 38 O 04 min 0 4666 T manager gt Jmarc duc orange Tr 13 08 2009 08 38 123 E 0 0028 charterer gt jmarc ducaeorange Tr 13 08 2009 08 47 113 E 0 0035 master gt Jmarc duc orange Tr 13 08 2009 08 47 O 02 min 0 2333 manager gt jma arc ducaorange tr 13 08 2009 08 47 122 E 0 0028 T Charterer gt jmarc duc orange tr 13 08 2009 09 14 123 B 0 0028 T Charterer gt jmarc duc orande fr 13 08 2009 09 22 123 E 0 0028 Charterer gt jmarc duc orange Tr 13 08 2003 10 52 123 E 0 0028 charterer gt jmarc duc orange fr 14 0
18. for billing With SkyFile Mail v7 5 and higher he master can decide to bill the users on uncompressed volume To activate this option un select the option use compressed volume for billing 1 Use global pricing for all sub accounts With SkyFile Mail v7 5 and higher the price can be defined for all sub accounts If the option Use global pricing for all Sub accounts is selected the same configuration will be applied to all sub accounts 2 Master subaccount master Ve Messages without subaccount addressing to master subamcount Copy all messages to master account ship to shore ar shore to ship JE Use compressed volume for billing E H Use global pricing for all subaccounts 2 11 2 Sub accounts Creation SkyFile Mail differentiates between 4 categories of sub accounts Corporate Messages of these sub accounts may be accessed by the captain master sub account they are shown in the web mail interface Private These sub accounts are fully private and cannot be accessed by the captain With SkyFile Mail v7 5 and higher private sub accounts are shown in the SkyFile webmail interface Only the owner is able to check messages in his private Sub account For crew passenger emailing please always define these sub accounts as private Prepaid These sub accounts are usable with a Vizada Universal Card In general the usage is dedicated to crew members or passengers Sub accounts are fully private and
19. if the sharing service is not really activated If SkyFile Mail has been configured for an automatic dial in with a specified timing or for using sub accounts then the transfer module is started automatically on the PC connected to the satellite terminal This ensures that internal emails from one sub account to another are delivered immediately without having to go through the satellite link How can I send an SMS message to a SkyFile Mail user You can send SMS messages to SkyFile Mail users only after you have received one from the SkyFile gateway so you can see the GSM number of the gateway All SkyFile Mail users have the Same GSM gateway number There are two ways to send an SMS message You answer the SMS message using the same cellphone number as in the message you have received The SkyFile gateway has kept in memory your mobile number and routes your answer to the user who had sent you a message before No additional addressing is required However please do not use a colon after the first word of your message in order to avoid any misinterpretation of this word as an address You want to send an SMS to a SkyFile Mail address from a different mobile phone or from a web based SMS service You will have to write the recipient s user name and a colon at the beginning of your message Example ANDREA1 Hello thanks for your message Upper or lower case is not relevant in the username Please note that the successful delivery of
20. protected by a mandatory password SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 51 of 68 WIZADA MyMail With SkyFile Mail v7 5 and higher the master has the possibility to create MyMail prepaid account This mobile account is not linked to one specific SkyFile Master account anymore The user is able to move to another vessel and can still use the same email address Description Josh Randall Subaccount name FAANDALL Password optional Wl IO chars Subaccount type Corporate Private O Prepaid Create new MyMail prepaid account Access to shared archives Only local mails no Internet Allowed to start mail exchange Mail size In amp Out gt no linit Limit 100 minutes 10 no limit Curent online time dee 0 00 mm Money based limit Monthly Wat Price configuration Clear online counter Description Name of the sub account holder such as Josh Randall Sub account name The part of the email address in front of the first dot such as RANDALL The email address will then be e g randall SkyFile com Password optional If you define a password here the user has to enter this Sub account password to access his private message list Private sub account To create a private sub account please select this field otherwise the sub account will be corporate If you choose private the respective password has to be changed by the private user as soon as he
21. search please press F3 To print a message with header and message text press the button K pu e M e Specialty for sub accounts If you have created sub accounts with volume billing the price of the currently created message inclusive all attachments are shown in the bottom line of the edit window Below the Help button you can find a selection box with several languages By default you get English German and French This is the area where you can select your spell checker language 4 5 Spell Checker v7 60 and higher SkyFile Mail uses the popular Hunspell module for spell checking The folder DIC DIR below SkyFile contains some pre configured spell checking files depending on whether you have installed SkyFile from a downloaded ZIP file or from a CD Each language requires an AFF and a DIC file The file name looks like this lt family gt _ lt country gt AFF lt family gt _ lt country gt DIC where lt family gt is e g EN for English and lt country gt is e g US for United States You can download additional spelling files e g from http wiki services openoffice org wiki Dictionaries in the ZIP format and unpack the AFF and DIC files into the SkyFile DIC DIR subfolder Note The OXT files as used by Open Office 3 x are renamed ZIP files and can be used alternatively The spell checker will ignore quoted text gt at the beginning of a line links file paths and words which do not contain l
22. simply is lt shipname gt SkyFile com sub accounts allow an additional name and a dot before this standard address such as lt subaccount gt lt shipname gt SkyFile com This allows different persons or parties e g charterer or crew members onboard having their own personal email addresses e g charterer vessel SkyFile com The administration of sub accounts is handled via the menu Configuration subaccounts Here you can create edit and delete sub accounts 3 categories of sub accounts are available e Corporate e Private e Prepaid amp MyMail According to your own usage or needs you can display AII categories or only part of them To display the sub account category needed please click on one or several box es E Show All Corporate Private Prepaid Subaccount Realname Currently Lirit ADMIN Administrator 0 00 mm IO min bayonne Mu ail BAYONNE captain captain 0 00 min IO min charterer charterer O KB 0 KB clementine CLE ME 0 00 min 500 min hernandez Luis Martin Hernandez jeanmarc jeanmarc 0 00 min IO min dame LUDIVINE us mertm LUIS MARTIN MACGYVER Captain Mac Gyver 0 27 T 0 T manager MANAGER 0 00 min IO min master master 0 00 mm min SUFER SUFER USER 0 00 min 333 minj TOULOUSE MyMail TOULOUSE Edit Delete F iT Master suBbaccount master wi Messages without subaccount addressing to master subaccount Copy all messages t
23. standard user privileges e g using a Start up link for this user to host32 exe but not for all users A terminal server has its pros and cons While the centralized administration is often seen as the main advantage compatibility problems of some programs a slower response of applications and the increased network load are downsides Please refer to Microsoft for more information SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 19 of 68 WIZADA SkyFile Mail Login 3 SkyFile Mail Vi ZADA Satellite communications And more first connection If business and or private SkyFile Mail sub accounts have been already created the opposite window is displayed when the users open SkyFile Mail This account can also be read by the master Solutions Select your own account in the list proposed then enter your password if needed Select the language in the list proposed The selected language will be registered in the INI file of your sub account The same language will be proposed each time you will use your account Different languages can be used in parallel by different people without problems Click on Login SkyFile Mail Login 21 Additionally if the SkyFile Mail prepaid option has been Vi ZADA selected by the SkyFile Mail Satellite communications And more administrator Master the S opposite window is displayed SkyFile Mail Corporate amp Private Subaccounts Pl
24. text editor you will see the menu options Edit macros and Expand macros In case you have created a macro e g ds you can expand it by typing it in the text box and clicking on Tools Expand macros or by pressing F2 e Signature A signature is a fix text string with e g your name company name and telephone number placed at the bottom of each email to identify you as sender of the email The signature can be used by creating a macro called std The macro std will automatically be entered as a standard default in each new email SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 31 of 68 WIZADA 4 9 Sending and receiving faxes 4 9 1 Sending faxes If you have installed SkyFile Mail s telefax driver see chapter installation you can transmit faxes to terrestrial fax machines from any application with the secure SkyFile Mail protocol Afterwards you receive a confirmation of transmission by email This method is a lot less expensive and more reliable than sending faxes directly from an Inmarsat terminal To send a fax you first start the respective application e g Word and then open the document to be sent In the File menu select Printer setup or Print and mark SkyFile to SFAX or SkyFile as the right printer 7 SkyFile Fax Sen Ge e ie file menu again A self explanatory Z High resolution Preview dialogue box appears in which you Sara Help can either type
25. the Ctrl or Shift key you can select several names Select the required recipient by a double click or with Apply However you can also select one of the latest addresses used or type in manually one or several addresses separated by commas e CC Here you can enter one or several extra recipients The same rules and formats apply to the cc addresses as to the addresses in the To box e BCC Recipients entered here receive the email as blind copy i e their addresses are not visible to the other email recipients You have to switch on the BCC box under Tools first Show BCC or press F6 e Subject Here you enter a subject for your message When you reply to an email the subject is automatically adopted and prefixed with Re e Add You can attach one or several files of any type to your text message However please check the size see p 4 Do not send files bigger than KByte SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 25 of 68 WIZADA e Text In this box the text of the message is entered To insert text from a prepared TXT file please press File gt Insert and select the filename The window width determines the length of the line When the window opens for the first time it shows about 70 characters per line which means that texts will be correctly printed Within the text editor you are able to search for an expression Ctrl F To continue the
26. you can easily find the SkyFile Family documents find the registration form and or install the SkyFile Family software on your PC For an installation please close all other programs in advance If no window pops up you can start the installation window by starting menu exe in the root directory of your CD drive typically D or E Press the enter key and simply follow the instructions of the installation program After choosing your preferred language enter the account parameters which are described in the following pages Windows must be restarted after installation to complete the installation process The software will not run properly until this has been done SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 10 of 68 WIZADA 1 2 Download of software from the Internet After downloading SkyFile Mail as a ZIP file from www vizada com unpack it with WinZip into an empty temporary folder directory e g C Temp Then start SETUP program see above in this temporary folder and follow the instructions in the installation program Please click on Continue Setup SkyFile Mail vi ZADA Satellite communications And more SkyFile Mail V7 60 A former version was found Ifyou wantto use a diferent destination directory you must first uninstall the older version CSS kyFileM ails O Create start menu entries for current user y Solutions Cancel Continue Your computer must
27. your message to the satellite gateway depends on whether your local GSM provider has a bi directional interworking agreement with T Mobile or not How does black and white list work Black entries define terrestrial email addresses or even email domains which are not permitted to send messages to your terminal s White entries define terrestrial email addresses or even email domains which are allowed to send messages to the terminal s Once a white entry exists all other unspecified email addresses are automatically black that means only the white list entries are permitted to send emails to the respective SkyFile Mail account s We have two kinds of black amp white lists The new prepaid function and the existing black amp white list for postpaid accounts Both lists are implemented in the same way 1 List with only entries all non matching addresses are allowed hotmail com yahoo com 2 List with only entries all non matching addresses are forbidden companyl com company2 com 3 Mixed lists all non matching addresses are allowed good_ friend hotmail com hotmail com good_ friend2 yahoo com yahoo com With these rules it is possible for you to exclude all unknown addresses from a spammed domain but you are able to receive emails from your friend SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 67 of 68 WIZADA 16 Any questions Need sup
28. 60 User Manual Full Version 7 July 10 Page 27 of 68 ES VWIZADA You can use the category name to send an email to a group of email addresses e e Select New Mai Sthatiments Tools Help Subject Files 14 44 50 NUM e Click on TO e Select the group you wish to send an email to Click on cp Addresses Mame Administrator ADMIN vizadam sky File Com Alexandre Lac Vizada alexandre lactyvizada com captain captain VizadaimSkyFile com Captain Mac Gyver MACGYVER Vizadam SkyFile com Chantal Family chantal cauyvet orange Fr charterer charterer vizadamSkyFile com LEME clementine VizadaimSkyFile com Customer Service Viz ada cusbomercare europem yvizada com David Vanderbeck Vizada david vanderbeck marlink com Dimitrios Papanopoulos papanopoulos VizadaimSkyFile com Frank Reichenbach Vizada Frank reichenbacht marlink Com jeanmarc Vizada jeanmarc duct yvizada corn jeanmarc jeanmarc vizadam skyFile com Imarc Duc Test TEST jmarc duc orange fr Josh Randall RANDALL VizadamskyFile com Luc Feron Vizada luc Feron yizada com Ludi Family ludi grmail Fr LUDIVINE ludivine1 MyMaili SkyFile Com MANAGER manager vizadam SkyFile com master master Vizadam sky File com Miguel Sanchez sanchez Vizadaim SkyFile corm robert person robert vizadam Sky File com Rosario Rosario MyMailm SskyFile com SUPER USER SUPER VizadaiSky File com Vizada Technical Support Support SkyFileMai
29. 8 2009 11 58 145 KB 4 6435 mas ter lt xavier Labregerea yvi zada 14 08 2009 12 02 47 KB 1 5352 T master c JeanMarc Ouceayi zada cam 14 08 2009 12 02 145 KE 4 6450 master lt xavier Labregereawizada 14 08 2009 12 05 48 KE 1 5361 T mas ter lt JeanMarc Ouca vi zada com 14 08 2009 12 07 5891 E 0 1840 T master lt JeanMarc Duc wizada com 14 08 200 12 11 5929 E 0 1852 master lt JeanMarc Ducawizada a com 14 08 2009 12 14 5939 6 0 1855 T master c JeanMarc DUCS 71 2 a0 a com 14 08 2009 12 117 48 KB 1 5362 master lt JeanMarc Ouceyi zada com 20 08 2009 08 51 379 KE 12 1556 mas ter viz da shippingaorange Tr 20 08 2009 08 51 O 04 min 0 5033 T MATa VER lt wizada_shipping orandgde Tr 20 08 2009 08 51 307 P 0 0095 master lt wizada_shipping orange fr Prices in the detailed ist differ from the total charge above are rounded and the sum might slightly If the SkyFile Mail Client is in LCR mode the appropriate price is used depending on the mode selected by the LCR calculation The mode is displayed in the detailed bill If the LCR decides to change the connection type the mail collection is done again to respect the changed prices for limits SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 40 of 68 WIZADA Note This option is not available for MPDS and LA services Bgan FBB SBB The general split billing option mentioned here only affects the monthly generated bill
30. Currency Minimum price 0 00 additional ised price per message SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 53 of 68 WIZADA e Always bill mail volume if selected the bill of this sub account will be done on email volume and the price determined by the one mentioned in the field Price per Mbit e Always bill connection times if selected the bill of this sub account will be done on email connection time and the price determined by the one mentioned in the field Price per minute e Billing mode depends on real connection type LCR if selected both prices are taken in consideration by the software and will be displayed in the user bill according to the connection done e Price per minute The crew fee per minute based on the currency in the next field This fee iS not applied to internal emails e Price per Mbit the crew fee per Mbit based on the currency in the next field This fee is not applied to internal emails e Minimum price This fee will be simply added to every single email sent from this sub account This fee is not applied to internal emails e Currency Please enter the currency here e g EUR or or USD or e How to keep original root account By default the original root address e g neptun SkyFile com is replaced by the master sub account as soon as the first sub account has been created In case customers want to keep the root address neptun SkyFi
31. ER 4 6435 T lt xavier Labregereavi zada com 14 08 2009 12 02 47 KE 1 5352 T lt JeanMarc Ouca vi zada com 14 08 2009 12 02 145 KB 4 6450 T lt xavier Labregeres yi zada com 14 08 2009 12 05 48 KE 1 5361 T lt JeanMarc Ducawizada a com 14 08 2009 12 07 5891 E 0 1840 T lt JeanMarc Ouceyi zada com 14 08 2009 12 11 5929 EB 0 1852 T lt JeanMarc Ouceavi zada com 14 08 2009 12 14 5939 E 0 1855 T c JeanMarc DUCS 71 2 a0 a com 14 08 2009 12 17 48 KE 1 5362 T lt JeanMarc Ouceavi zada com 20 08 2009 08 51 379 KE 12 1556 E Z4ada_shippingsorange Tr 20 08 2009 08 51 307 E 0 0095 lt vwizada_shipping orangde fr Prices in the detailed list are rounded differ from the total charge above and the sum might slightly Each sub account optionally receives either a duration based per minutes or a volume based per kByte bill For details please refer to chapter Sub accounts Creation real call duration of the land earth station SkyFile Mail v7 60 User Manual Full Version 7 July 10 Please note The values stated in this bill may differ from the general monthly bill issued by Vizada as the entered rates are user defined peak off peak times are not taken into account and the call duration may differ sometimes 10 or more from the Page 55 of 68 WIZADA 11 4 Sub accounts Sub account monitor In case you have created several sub accounts onboard the sub account monitor helps you to maint
32. File Mail sur 04 05 2007 16 52 in Customer Service France Telecom France Update of SkyFile Mail on Iridium IMPORTANT INFORMATION volution de SkyFile Mail sur 04 05 2007 16 57 in Customer Service Franr Lindate nf SkvFile Mail on Tridium IMPORTANT INFORMATION Evolution de SkvFile Mail sur w lt gt This is an automatically generated message to welcome you as new user of the Vizada SkyFile Service You have successfully installed and used your free of charge SkyFile Mail software which enables you to profit from the large variety of valuable features offered for your mobile satellite based messaging reduced connection times by up to 90 percent substantial cost reductions improved data compression shorter dial in times crash recovery reliable duplex mode transfers and more We hope that our SkyFile Mail offer will fully meet your expectations In case of further questions and or if you need more information please contact our Customer Support Center who will be pleased to assist you or simply visit our webpage www vizada com EMAIL mobilesat vizada com Tel Fas UN S S6 Fier E FAX 33 0 5 56 83 61 76 Thank you for using our value added SkyFile Service Best Regards Vizada v Transfer 27 07 07 06 55 39 End of connection 91 Byte e New email to write a message with or without file attachments e Open displays a received or sent message in a text window e Answer enables you to write and or send an an
33. IZADA Glossary amp abbreviations Rudics Router based Unrestricted Digital Internetworking Connectivity Solution LCR Least Cost Router SRC SkyFile Remote Configuration MPDS Mobile Packet Data Service CSD Circuit Switched Data TCP Transfer Control Protocol API Application Programmer Interface SCPC Single Channel Per Carrier ISDN Integrated Services Digital Network SMS Short Message Service SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 5 of 68 WIZADA Secure Reliable amp Cost effective Messaging And More SkyFile Mail is a free messaging and compression tool that allows users to send reliable and cost effective emails e faxes and SMS messages Suitable for users at sea and on land Vizada s SkyFile Mail provides two way email fax and SMS messaging on Inmarsat Iridium and Thuraya mobile satellite terminals Simple to install use and update SkyFile Mail works on any desktop PC or laptop and is an ideal messaging solution for crew and personnel emailing SkyFile Mail is part of our portfolio of Vizada Solutions SkyFile Mail key features at a glance e Data compression SkyFile Mail compresses data by up to 90 with a WinZip type feature significantly reducing connection time e Full duplex mode enables users to send amp receive messages simultaneously e Crash recovery automatically retrieves emails if the data connection is interrupted e Highly effective
34. Inmarsat services are supported by SkyFile Mail SkyFile Mail supports all connection oriented and packet based Inmarsat services Inmarsat B Besides its high quality phone service it also allows data and fax communications with reliable 9600 bps through the internal modem of the transceiver The B High Speed service offers 64 kbps and is compatible with ISDN lines A parabolic antenna is required Inmarsat Phone Mini M includes telephony fax and data transfer 2400 bps using small portable sets with integrated flat antennas It uses a digital speech encoding similar to terrestrial GSM radio telephone services Inmarsat M4 Fleet offers ISDN capabilities with 64 kbit s via satellite for high quality speech and SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 64 of 68 WIZADA fast data transfer M4 is the land mobile version Fleet for maritime use The medium also offers Internet access via the Mobile Packet Data Service MPDS which uses a volume based tariff with no time charges The variants Fleet 33 9600 bps in spot beams only 2400 bps global 55 64 kbps in spot beams 9600 bps global and 77 64 kbps global primarily differ in the required antenna dish size and transmitter power FleetBroadband and BGAN Broadband Global Access Network has a volume based tariff similar to MPDS and also runs over the Inmarsat satellites as a packet based Internet access with 128 kbps and more Alternatively the low orbit Iridium sat
35. MB 1 0 MB No limit O O O O Limit If you enter a limit no mails can be sent or received from this sub account in case the online time byte counter or money counter has exceeded this limit 0 means the sub account is unlimited Please note that the reception of emails stops only after the next dial in after the limit has been reached So it might happen that the limit set will be exceeded for a certain amount Money based limit Enables the captain to enter a money amount as a limit based on the previously entered crew fee price per min Kbyte Monthly limit If you choose a limit the online time byte counter or money counter will be automatically reset at the end of the month After this reset the limit is again available for the next month This makes sense in case of a regular monthly billing of the sub account users Clear online byte counter In case the monthly limit is not selected the online time can be reset by pressing this button This makes sense in case a crew member has paid the bill in the middle of the month to get a new credit The current online time byte counter or money counter is displayed for your information on the right hand side of this button To configure the price please go to Price Configuration E O Always bill mail volume O Always bill connection times Billing mode depends on real connection type LEF em Price per minute 7 50 eg 8 004 Price per MBit 3 05 Teo 3 108
36. OES Conngura TO MN 38 6 GSMESFal Split BINO isinisisi aaa aaa uaaa ia 40 7 API Application Programmer Interface sscsscssessessessessessessessessessessessenessessessesseseeseesees 42 ALAPLI SEV VIC OCS gl e UI ON eee N a 42 7 2 SkyFile Mail Compatibility sss esse esec 43 S Ee le Le NEE B EN TE 44 9 SkyFile Anti Virus V7 10 and RIGH el scsscssessessessessessessessessesessessessessessessessessessenseseeseeses 46 SE CPV Ce EE le ae RS 46 Re HOVE OSS WE WV OVS ege EE EE 46 9 3 How to verify your SkyFile Anti Virus version 46 G FP CO mmr lice lO EE 47 9 5 How to retrieve SkyFile Anti Virus Call lOGS ees KREE KREE RRE KREE RRE KREE RRE KREE 47 10 BACK S WNE T eieiei 48 10 1 Black amp whit list HUESEN EE ee 48 10 2 Black amp white list Shore to ship messages filtering esse sese eee eee 49 11 SUD ACCOUNES administration WINGOW ccscsscssessessessessessessesseseessessessesseseeseessessesseseeseeses 50 11 1 Sub account description 50 Nr SUD aCCOUNES ChE ON ME 5 tT UDa C Oun ONDO ra BIIN EE 55 11 4 Sub accounts Sub account monitor 56 12 Postpaid Prepaid Crew Emailing scsscsscssessessessessessessessessessessesseseeseesseneesessesseseesseneeseeseeses 57 13 SkyFile Mail prepaid Master ActivatiOnn csscsscsscssessesssssssssssessessessessessessessessesessesesseeses 58 13 1 How to create a master administrator sub account 58 13 2 How to activate onboar
37. Vizadaim SkyFile corm robert VIZ ad agl File com Rosario MyMailm SskyFile corm SUPER Vizadaim SkyFile com Support SkyFileMail yizada com e Then click on Apply File Edit Attachments Tools Help alexandre lactyvizada com david vanderbeckm marlink com Frank reichenbach marlink com jeanmarc duc yizada com Subject Test message to Vizada People Files Good afternoon this is a test message SkyFile Mail v7 60 User Manual Full Version 7 July 10 Delete engb yl wl 14 53 36 MUM Page 29 of 68 WIZADA Import If you want to provide several SkyFile Mail clients with the same address book content you can create a text file with the following format Name address Name SMS number Name FAX number Or This file can be imported by pressing the Import button uw AA name address comma or semicolon quotation marks allowed Use Windows address book If you use a Windows address book locally installed on your PC for e g MS Outlook or MS Outlook Express you can easily use these entries for your SkyFile Mail address book by clicking this option use Windows address book v Use Windows address book All email addresses fax and SMS numbers will be accessible now You can even add new email addresses directly in your Windows address book Specialty for sub accounts In case you have created sub accounts you may decide whethe
38. able as a virtual printer called SkyFile and can be used from any application A Do you want to install the fax support 2 8 SkyFile Mail Installation in a LAN 2 8 1 Local Area Network LAN Installation The SkyFile Mail client may be used on several workstations in a local area network LAN In case sub accounts are installed all different users could theoretically access an own mailbox from their PC as long as it is connected to the LAN For this purpose SkyFile Mail only needs to be installed once on the PC connected to the satellite communications terminal After installation the SkyFile Mail installation directory has to be made available mostly C SKYFILE for read write file sharing with other PCs in the LAN in the file explorer you will see a hand under the SkyFile directory The other workstations are connected by weem simply creating a desktop link through the LAN Se to the file autosync exe in the SkyFile Mail 24 Mame Desktop O CHARTERER installation directory WE FaxSETUP DIR Fl d Arbeitsplatz owner When using sub accounts Vizada recommends E Se Lokaler Datentr ger C i creating a create a link to the transfer module AFIN 3 855017 DLL host32 exe in the Windows Auto start folder KS CHINESE LAN in order to ensure internal emails between gt CHARTERER CLENT HTM Sub accounts to be delivered instantly 0 FAXSETUP DIR ea Internal emails may be sent and received fr
39. able to select best transmission option using the default prices If you start the dial in the LCR first calculates the decision only on the basis of the mails which are to be sent In case MPDS is selected the LCR connects to the server and checks whether potentially large emails to be received would require a change to SCPC a more cost effective transmission mode In this case you will be asked another time for a manual confirmation if you are in manual mode Then the message exchange will be started Connection EES TS The Least ost Router LCR iz activated fou can find the dial and price parameters in Configuration 2 the LCA options dialogue Configuration 3 Least Cost Router LER A notification in the configuration window informs you that the Least Cost Router is activated SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 16 of 68 WIZADA 2 6 2 LCR amp Split Billing Depending on the mode selected by the LCR calculation the appropriate price is used The mode is displayed in the detailed passenger or crew member On board split billing sample LC created Date ACCOUNT Period First mail Last mai Price per MBit Price per minute Total ti by lt testjon TestyjonaskyFile conm master Tue 15 Sep 2009 14 50 13 0200 CEST MARIO TestjyonaskyFile cam mario Sep 2009 15 Sep 2009 14 l 15 Sep 2009 14 ME Total bytes Charge L
40. ain the overview The sub account monitor is accessed via SkyFile Mail menu Extras gt Subaccount monitor A Account BAYONNE TOULOUSE ADMIN CAPTAIN CHAR TERE CLEMENTINE HERNANDEZ JEANMARC LUDIV INE LUIS MARTIN MACGTYER MANAGER MASTER RANDALL SUPER out out size a T S Kach P bh CH l k bh LR E CH kA ki bb bb CH CH P DCH M mum D mnm n Ln lt CO O O e OOo k e OO Ei OO OG S G G GO OO E OO GO E OO OG E OO OO OG OO OH The monitor gives a list of all sub accounts with the following respective info e New number of new unread messages e In number of received messages in the new archive e Out number of messages which will be sent in the next data transfer e Out size volume of all messages which will be sent in the next data transfer In the sub account monitor window you can simply double click on an arbitrary line to switch to the respective sub account Abbreviations e C Corporate e P Private e S Prepaid e account Prepaid MyMail Please note In case you open the sub account monitor while being in the master sub account the string Master will be shown in the head line you will be able to easily access all corporate sub accounts without entering the sub account password This enables the captain to conveniently check all corporate sub accounts to decide which data should be sent before dialing in or which data have been received after dial in
41. anual Full Version 7 July 10 Page 13 of 68 WIZADA 2 3 Port configuration low speed Inmarsat B M Min iM Fleet33 Iridium Thuraya Globalstar Device Select the COM port your satellite terminal is connected to Baud rate AT commands Will be filled out automatically by selecting the access mode E Device COM3 ba Baud rate 3600 Se Init command T AT amp F Init command 2 AT SCT R D 25 S 7 65 FC 2 2 Dial command ATS 20T The preset parameters in Init Command 1 and 2 and Dial command are suitable for almost all Inmarsat B M Phone Mini M Fleet 33 Iridium and Thuraya terminals If a connection cannot be established please refer to the manual of the terminal whether special AT commands are required Specialty for Fleet33 If you are using a Fleet33 terminal Vizada recommends installing SkyFile Mail in MPDS mode see next page instead of modem mode as with this terminal a data transfer via MPDS will save transmission costs depending on your personal rates 2 4 Port configuration high speed ISDN Inmarsat B HSD GAN Fleet77 55 ISDN When using SkyFile Mail with an Inmarsat B HSD system an ISDN converter E g I Box or SODA box must be installed between the PC and the Inmarsat terminal The configuration is the same as is for an Inmarsat ISDN terminal To connect to an Inmarsat ISDN system you will need an ISDN adapter for your PC e g Fritz Card from the supplier AVM In addition you will need t
42. arch for this expression If you select g S g l Message not older than the topmost item in the archive window E ress FS later to continue searching all archives of one sub account will be scanned for the given expression SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 24 of 68 WIZADA 4 4 Sending and receiving messages With the integrated text editor you can write or edit messages and also optionally attach files to messages The text editor is opened by clicking the New mail button You open received emails in the message list with a double click on the relevant line An outgoing email not sent yet can still be changed by double clicking this email When you write a new email or respond to one a window appears with the following content File Edit Attachments Tools Help Support SkyFileMail yvizada Com w Subject Information about SkyFile video and SkyFile Mail Files C SkyFileMail CONFIG TXT 3132 Byte Dear Support Team Would you please provide me with the latest documentation regarding your SkyFile Video compressing solution and the latest update of SkyFile Mail Attached you will find my current configuration Best Regards Captain Mac Gyver 10 46 46 NUM Functions in the text editor e To Clicking on the little phone book next to To opens a window containing the address book in which you can select your contacts By holding down
43. bilesat vizada com A98BE300 ol SCH Configuration He View log Delete log Backup Restore Subaccount monitor ki 0 NI EN EN NN 0 HOH Billing 1 1 8 lt d 9 1 9 lt 07 22 39 gt break at 744 KB auto maritimecompany com dailyupdate master wav bin 07 09 22 49 End of connection 1053486 Byte D SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 34 of 68 WIZADA 4 12 Backu Restore A crash of the PC could destroy all valuable data on your PC In order to avoid loosing any important SkyFile Mail data the backup restore function enables you to save all messages archives address book data API setup as ens configuration He well as sub account configuration data in a backup directory and then geng restore it easily if needed You will find the backup and restore functions Delete log in the main menu under the topic Extras eg Restore Subaccount monitor Billing e Backup Please select a directory where the data shall be stored to To increase security Vizada recommends selecting another partition hard drive or even through the network another PC Then you could specify for which kind of data a backup shall be created If you want to automate the PACK E EE Suter a Remind for scheduled backup evey 0 days number of days In the field Remind for scheduled back Basic configuration dialling subaccounts Public address book eve ry days 9 S An
44. cam and the sum might slightly Se The price per Mbit attributed to mario sub account The price per minute attributed to mario sub account Sum of ISDN connections over LCR for mario sub account Sum of MPDS connections over LCR for mario sub mario s invoice for ISDN connection in September mario s invoice for MPDS connection in September Global invoice for September Summary per Internet address in minutes SCPC and in volume MPDS Section3 Detailed list of emails sent amp received by the user SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 17 of 68 WIZADA 2 7 Installing the standard mail to handler and the fax driver 2 7 1 Setting SkyFile Mail as standard mail program After making the configuration you are asked to set SkyFile Mail as the standard program for emails This ensures that when you click on a mail link in your Internet browser e g Internet Explorer SkyFile Mail automatically starts and the destination address is correctly entered Do you want to set the standard mail handler The standard mail to program option can also be activated later under Options in the message list 2 7 2 Installation of fax driver To produce telefax pages SkyFile Mail employs 8 a printer driver which you can also install in okyF ile the message list under Options Install fax Support After restarting Windows the fax printer driver is avail
45. ch can be used simultaneously e Crew benefit by using the SkyFile Mail software in their own language each sub account including the MyMail sub account can be used in the language of their choice and the captain can use the master account in English at the same time e Users can even mix languages in the same email More new features e Spell checker in English French and German LI users can easily add their own dictionary from the OpenOffice website with instructions on how to download and install provided in the SkyFile help menu The SkyFile server is fully compatible with older SkyFile versions even though the software has been re coded The server only adapts to the Unicode mode when an account is using the latest version from v 7 6 Please note that European customers using Windows XP and Windows 2000 need to install Windows XP support for Asian languages if they want to use Asian languages For this action the Windows CD is required SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 7 of 68 WIZADA New features of SkyFile Mail v7 50 reminder SkyFile Mail version 7 5 provides a number of new flexible features including the possibility to create a portable prepaid account SkyFile Prepaid MyMail enables the customer to use the same prepaid account on different vessels and can be created via the SkyFile client When moving to shore or a different vessel the account needs to be suspen
46. cluding the Start menu entries and fax support If this is not possible you have to create manually a short cut afterwards e g on the desktop to the Autosync exe program in the SkyFile folder SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 9 of 68 VIZADA Installing software from the SkyFile Mail v7 5 CD 1 1 SkyFile CD WIZADA Welcome to the SkyFile family installation package This CD contains 3 programs you will be able to install successively Install SkyFile Weather Install SkyFile e NOAD SkyFile Mail is a free Sky File Weather Sky File e NOAD allows messaging and provides customizable easy and efficient compression tool that professional weather creation and submission allows You to send and Information including of electronic regulatory receive reliable and high resolution satellite forms required by the US cost effective emails images for merchant Coast Guard e faxes and SMS ships fishing and messages via satellite pleasure boats More information can be found in these POF documents Select a language Select a subject Select a document English T MM Select MM Download Adobe Acrobat POF Reader Contact Close U Solutions Please put the SkyFile Mail CD into the CD drive The SkyFile Family installation window invites you to install successively e SkyFile Mail v7 5 e SkyFile Weather v1 0 6 e SkyFile e NOAD From this first installation window
47. compatible with e BassNet Replicator BASS e Chartco Kei e Danaos LE LR TIL e GeoEye Orbimage Q GeoEye PORT IT N cTec e Port It e Spectec Spe beading thee way To learn more about SkyFile Mail API settings please consult Vizada website and download the user manual or contact Vizada Customer Care Ge You will find Vizada Customer Care contacts at the end of this user manual SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 43 of 68 WIZADA 8 Additional Features Data size limit fixed to mobile optional To protect against unwanted emails with large attachments and consequently time consuming data transmissions you can set an individual data size limit for attachments of incoming emails 0 1 MB 0 5 MB 2 MB standard configuration or 10 MB If larger attachments are sent to your address you will only receive the address details and the pure text of the email to which you can reply Please register for this service via Customer Care It is possible to by pass this limit with your white list features Mailbox Urgent notification optional To inform mobile users about incoming messages in their terrestrial SkyFile Mail mailbox SkyFile Mail can notify users via short notification in case there is a new message in your previously empty mailbox Alternatively or even additionally you can register for urgent notification Then a notification is sent in case the subject line
48. contains the string urgent The notification can be sent to either a GSM mobile via SMS an Inmarsat C terminal or an Iridium handheld This service is free of charge apart from Inmarsat C 1 segment per notification This feature saves you from expensive dial ins into empty mailboxes Please register for this service via Customer Care Confirmation fixed to mobile optional If you choose this option SkyFile Mail will inform the terrestrial sender of an email as soon his email with all the attachments has been fully transmitted to the receiver terminal Please register for this service through Customer Care Subject keyword fixed to mobile optional To restrict the group of users who are authorized to send mails to your SkyFile Mail account and for SPAM prevention you can apply for a subject keyword In this case emails addressed to your terminal are only forwarded to you if the keyword is entered in the subject line The subject keyword will not be delivered to the mobile SkyFile Mail user Please note The subject keyword differs from the master password which you received previously via Customer Care Please register for the subject keyword via Customer Care A configured subject keyword is not required if the terrestrial sender is white listed in the black amp white list preceded by or in the list The subject Keyword is not required for prepaid sub accounts since these are typically personal accounts Weekly Co
49. d SkyFile Mail prepaid service 59 13 3 How the master can create a prepaid sub account esse e eee eee 61 13 4 How the master can configure a prepaid eub account eee eee eee 61 14 How a crew member passenger can create his own SkyFile Mail prepaid or MyMail SUD ACCOUNU it hh a ae 62 1S FAD WE 63 16 Any questions Need support sensnsununennnnununnnnunnnnnnnnnnnnnnnnnunennnnnnnnnnnnnnnnnennnnnnnn ennn nanan nnmnnn nnen 68 SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 3 of 68 WIZADA Document history Date Version ref Modifications Author EE 05 Feb 08 Original document 13 May 08 How to create Master Administrator sub account 13 May 08 Change Font 15 Sep 08 SkyFile Anti Virus Introduction Part7 02 Jun 10 Unicode language selection spell checker 07 July 10 Send mail to a group Notes For sample purposes SkyFile Mail master account used is Vizada inside this document For example vizada skyfile com or master vizada skyfile com This symbol Q indicates important points which must be read carefully As an example for shore to ship messages the following sample email address has been used for the screenshots in this document vizada_shipping orange fr This symbol indicates that you can contact Vizada Customer Care or go to Vizada web site to learn more about the subject SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 4 of 68 W
50. ded or will be Suspended automatically after 7 days of inactivity It can be reactivated on any new vessel with the same user name amp password Auto Reply feature SkyFile Mail users postpaid and prepaid can activate an auto reply message from the SkyFile client software or SkyFile webmail Transmission of the auto reply message is free of charge Extended SkyFile Mail Web Client The webmail function can now also be used with prepaid MyMail Standard and private accounts in addition to corporate subaccounts It allows mariners to check their emails on shore or when they have Suspended their account while moving from one vessel to the other Prepaid dial in flexibility In addition to the current dial in with 3 connections day to the prepaid server at a fixed times the new version provides two additional connection types e Flexible mode activated by master If the sum of outgoing and incoming prepaid emails exceeds the values defined in the server a prepaid email exchange is automatically generated e Direct mode The master can authorize prepaid users to generate calls directly by themselves This option is mainly used for emergencies and will require an extra fee for the crew member Least Cost Router LCR and Split Billing improvements In Least Cost Router mode it is now possible to specify the following details for one sub account and apply them to all other subaccounts Currency Price per KB Price per minute
51. e end of this user manual SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 37 of 68 WIZADA 5 2 SkyFile Remote Configuration The SkyFile Remote Configuration is a very powerful tool which enables the IT responsible in your company to configure and control the remote used SkyFile Mail client via the webpage https webmail skyfile com cfg htm The username password are the same you need to enter in the client To be able to use the remote configuration please register with Vizada Customer Care You will need to provide us the email address where requested client data such as crew billing files Should be sent to vi ZADA Satellite communications And more gt SkyFile Remote Configuration Welcome USERNAME vizada PASSWORD ACCESS TO Registration of new SkyFile account SkyFile Webmail login SkyFile NOAD registration SkyFile Remote Configuration vi Z A DA VIZADA Login successful Client configuration Force configuration mail backup After changing any Every days configuration data Subaccounts except the black amp The following files can be requested white list and for Prepaid MyMail from the client They will be sent to requesting any files the e mail addresses registered and please do not forget authorized with Vizada to click on Send all Address book l last KByte of transfer log C Configuration overview Send all C Address book Dial se
52. ease select your Corporate or Cm Private Subaccount within the list proposed or select your This account can also be read by the master Prepaid account Please enter your password and click on Prepaid and MyMail Subaccounts N Log n Seege If the option Self Registration has been enabled by the SkyFile Mail administrator Master a user crew member or Solutions passenger can create his own prepaid sub account Please click on New Prepaid subaccount and follow the instructions Note With SkyFile Mail v7 5 the category of each sub account is displayed after the user name in brackets M Master C Corporate P Private SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 20 of 68 WIZADA 4 Message list 4 1 Message list functions description The following pages contain detailed instructions for the use of SkyFile Mail nind Allows writing a new mail a Shows the marked mail in a read only text window hale Shows a received mail in a text editor window allows answering it Answer All Allows sending an answer to the original sender and all other addressees nil Allows to forward a mail to one or more email addresses Moves the selected mail to an archive or restores an archived mail to the New list Delete Deletes the marked mail including all of its attachments or press the Shift Del keys Description of the items Allows adding a s
53. ect Fuel C Subaccount master master ka To select the destination directory please use the API explorer lt lt fe Automatic transmission Backup Path Email address of receiver Subaccount Subject DAFI OUT txt it_manager mycompany com master Engine D EUS Consumption xls logistics mycompany com master Fuel C Automatic reception Backup New Filename Destination directory Email address of sender Subject Subaccount arb 0 SkyFileWweathert05binay navimail meten Pr master cml De icharts yessel ik_manager mycompany uk charts update master orb gz De skyFileWeatherl05binay navinaila metea fr master oct et txt Di TempiMew Folder vizada_ shipping orange fr API master grb bz Dei skyFileweatherl05binay navinail4 metec Fr master Add datetime to backup filename Delete backup after 30 days Thanks to the flexible time schedule module see chapter Entering the dial parameters the data transfer can be carried out fully automatically SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 42 of 68 WIZADA If you need to retrieve files sent and or received please select the backup option Your files will be then copied in a special folder created under SkyFile Mail main repertory named API_OUT DIR and API_IN DIR Kat OUT DIR 7 2 SkyFile Mail Compatibilit Thanks to our close collaboration with the most important software providers around the world SkyFile Mail is 100
54. ee _ Done CUENTD HTM of charge using the full local email addresses including the sub account names SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 18 of 68 WIZADA 2 8 2 Using SkyFile Mail on a terminal server For running SkyFile Mail in a terminal server environment the program SlotProx in the SkyFile folder must always be running It can be launched either as a normal application from a local account on the terminal server PC or as a service which is recommended To launch SlotProx as a service please follow these steps Make sure you are logged in locally at the server with administrative privileges Select Run From the Windows start menu and enter c SkyFile slotprox i adjust the path if required SS ee Se T Trei TRT 8 V zl E FRANCAIS LAN LO ADMINISTRATOR Deet C1 API_OUT DIR E LOG_HOST TXT C2 ARCHIVE DIR g MAIL_MON EXE CO BILLING DIR 98 MAPI32 DLL captain GU NEWMAIL WAV CH Charterer 3 ow so 1T DLL chiefmec PAYLESS GIF CO Crew F RUSSIAN LAN CO Crew2 SETUP ini LO FAXSETUP DIR SGASFAX_DLG EXE LO HOST_DWN DIR A SkyFile INI C HOSsT_UP DIR SkyFile PAR E swsetup gt slotProx EXE Use the Services Applet of the Windows control panel to start the service Shamrock Mail slot Proxy Using the SkyFile client in this local admin session install the SkyFile fax printer driver The SkyFile Mail transfer host should always run in a local session with
55. ellites are available even in the polar regions offering speech and 2400 bps data The service reliability does not meet the GMDSS requirements however so Iridium is not sufficient as a distress system What are the advantages of SkyFile Mail compared to other software The reason is simply that SkyFile Mail is specifically designed for the special requirements of satellite communications so it works more reliable and cheaper than conventional email programs Each day many thousands of emails are transferred using SkyFile Mail SkyFile Mail is much faster than other mail programs The difference in connection time between SkyFile Mail and other mail programs are the result of several factors The MIME base64 coding of Outlook and similar programs requires 8 bits for each 6 bits of net data SkyFile Mail uses a transparent transfer which gives 33 more performance SkyFile Mail compresses typical text Word Excel and similar files online typically saving 50 of time The SkyFile Mail log in procedure is very fast requiring less steps than the typical POP3 log in of other programs SkyFile Mail receives and sends data in parallel at the same time saving up to 50 of time Due to the propagation delay each dialogue step typically consumes more than one second over satellites SkyFile Mail reduces the number of steps for sending and receiving one email from 23 conventional POP3 SMTP over PPP to only four additionally saving more than 30
56. enters his message list for the first time indicated by User must change password This ensures that the captain or the administrator is not able to access emails in private sub accounts Allowed to start mail exchange This option selects whether a sub account is allowed to initiate a dial in this is usually done by the master sub account Please note If this option is activated this sub account gets at the same time access to the SkyFile Mail administration menus Only local mails no Internet If you select this field this sub account can only send and receive internal emails to or from other sub accounts of the same vessel Internet emails to this sub account will be rejected already on the land Side SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 52 of 68 WIZADA Access to shared archives Please deselect this option in case the sub account may not access the shared archives e g for passenger sub accounts Billing based on message size With this selection you can choose whether this Sub account shall be billed duration based in minutes or volume based in Kbytes This selection only has an influence on the onboard billing feature The general monthly bill from Vizada will always be duration based Mail size Please select the mail size accepted for this sub account You can select o No attachment in that case this sub account won t have the possibility to send any attached files 0 1MB 0 3
57. ere are problems with the language files like ENGLISH LAN German sentences might be visible Possible causes There was a problem during installation of the update and the ENGLISH LAN does not contain the new sentences He can check the size of ENGLISH LAN It should be 32776 Bytes But in this case he got an installation error message during the installation of the SkyFile 7 0 It seems he has the ENGLISH LAN from 6 3 all new functions are not translated Perhaps he has not the final 7 00 instead he might have a beta beta was not always completly translated Some kind of access conflict to the language file If any other application virus scanner blocks the ENGLISH LAN sometimes it might happen that some sentences are not in the selected language But in this case it happens not always in the same windows How come I do not receive a delivery confirmation email anymore when I send emails to the SkyFile Mail addresses Confirmation mails are returned to a terrestrial address if at least one SkyFile Mail user has sent at least one email to this address This system avoids backscatter which could be sent to faked email addresses as used by spammers and viruses It also helps against spammers who might try to validate email addresses by receiving confirmations So if a terrestrial address does not receive any email from any SkyFile Mail user from more than about three weeks no confirmation mails will be sent to this address Which
58. esse eee 18 2 7 1 Setting SkyFile Mail as standard mail program 18 2 7 2 Installation Of fax driver sss 18 2 8 SkyFile Mail Installation in a AN 18 2 6 1 Local Area Network LAN INStallation ee 18 2 8 2 Using SkyFile Mail on a terminal server 19 3 SkyFile Mail first COMMECCION ccscsscssessessessessessessessessessessessessessessessessessensessessesseseessensesseseeneesees 20 4 Message liSt E 21 4 1 Message list functions description 21 4 2 Archive Window Full text Search se eee 24 c e SEI Se CI DEE 24 4 4 Sending and receiving MESSAGES cccsecccsececseeecseeecseeecseeeceneeceneeceseecaneeceseeceeeereneesaess 25 4 5 Spell Checker v7 60 ANd hgber 26 cas SS DOOR EE 27 4 7 Send Save file attachments eee eee ee e e eee 30 Ae JEE EE 31 4 9 Sending and receiving be 32 c 2 ees Kelt elb 32 4 9 2 Receiving faxes fix to mobile esse eee eee 32 4 10 Sending and receiving short messages GM 33 4 10 1 Sending short messages to a GSM mobile 33 4 10 2 Receiving short messages from a GSM mobile A 33 SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 2 of 68 WIZADA 4 11 Data EXchange and Protocol T 33 12 Backup 7 E e 35 4 13 Auto Responder SkyFile Mail v7 5 and higher sss eee eee eee eee 36 5 Services accessible from the ShOre cssccscssessessessessessessessessessessessesessessessessensessessessesseseesess 37 Sdt Webmail TIVES v r Te EE 37 9 2 SKVFIUCS REM
59. estored accounts or g et new messages after you have Basic configuration dialling subaccounts a performed the last backup a Biling data E restore will delete them API configuration 7 07 5 ac archives E SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 35 of 68 WIZADA 4 13 Auto Responder SkyFile Mail v7 5 and higher SkyFile Mail users have the possibility to activate an auto reply message from the SkyFile Mail client software this option is available in SkyFile Mail v7 5 and higher The text Should be entered in a text box It is limited to about 200 characters In order to avoid mail loops SkyFile Mail client will memorize the last few addresses where auto replies have been sent to so that no more replies will be created for repeated mail from the same sender Every time a sub account is opened in SkyFile Mail a reminder is displayed that auto reply is active for this sub account To activate the auto reply please go to configuration autoresponder Autoresponder active Text Hi I am not onboard in September Please contact me on my personal email address John The autoresponder is currently active Would you like to turn it off The transmission of the auto reply message is free of charge SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 36 of 68 WIZADA 5 Services accessible from the shore 5 1 Webmail Interface The SkyFile Mail webma
60. first time please follow those steps 13 1 How to create a master administrator sub account To activate and to use SkyFile Mail in Prepaid mode a Master Administrator sub account must be created Please go to configuration gt subaccounts gt New Please complete relevant fields at least Description Subaccount name and password as shown below Ps Description Administrator ok Subaccount name ADMIN Password optional MII IO chars Subaccount type Corporate Private Prepaid Access to shared archives Only local mails no Internet Allowed to start mail exchange Mail size In amp Out lt n limit gt D Limit 0 minutes 0 no limit Current online tine ee 0 00 mm Money based limit Monthly Wat Price configuration Clear online counter Then validate by OK SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 58 of 68 VWIZADA Please select this account as the master subaccount Master subaccount ADMIN Ww Messages without subaccount addressing to master subaccount Copy all messages to master account ship to shore shore to ship Afterwards SkyFile Mail is closed and restarted automatically to take in charge those modifications Please select the Master Administrator account previously created and enter the password SkyFile Mail Login Vi ZADA Satellite communications And more SkyFile Mail ADMIN Ad
61. gure a Fleet77 an Iridium and a Mini M and switch between them in case of problems of coverage Access mode Quick install For standard satellite terminals like a Mini M Phone choose your terminal and confirm with Yes to execute the appropriate settings Depending on your choice the COM port or the ISDN MSN may be changed if needed see next pages e Number The _ dial number will be filled out automatically after selecting the access mode Master username VIZ4D4 k Master password L Blocked address book Connection Configuration 1 active Access mode TCP IP w ka Port The DO rt is normall y O Configuration 2 Number mail skuille com set by the Quick install button a conferring bat TCPAP v Options Please click on Options if you want to change the communication Do not send files bigger than 2046 KByte pa rameter Min time between dial reine B min Dial retries 1 LS Manual dialing standar Automatic dialling Fixed timez Feriadic Prepaid d e Least Cost Router only for Fleet terminals Please read the special LCR part below Stark End Period mir Activate SkyFile Mail Prepaid services Blocked address book By choosing this option you can restrict mobile to fixed messages to a certain group of addresses predefined in the SkyFile Mail address book This parameter can be changed with the master password Login required at program start In case you do not use sub accoun
62. hort text which will appear in the message list X Remark header Allows sending a short text message to a GSM mobile phone eg Searches for a word in the current message list or an archive Allows connecting to the satellite to send and or receive email SMS and or fax Allows to edit the address book nni Allows to access to the help menu Prepaid Allows to configure prepaid sub account account SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 21 of 68 WIZADA S Kik S E S x The screenshot below shows the user interfaces of the mail program or the message list You can open this message list by clicking on the SkyFile Mail in the Windows program menu in the SkyFile folder Start Programs SkyFile SkyFile The symbol bar of the message list window includes the following frequently used functions if SkyFile Message list master lt master Lateste SkyFile com gt D D G A zx Oa 4 a e La master Lateste SkyFile com Time Type Remark Address Subject Outbox 24 07 2007 14 57 in account daemon skyfile com Your SkyFile account es 23 07 2007 14 53 in account daemon Les Raisting de Your SkyFile account Ch Sent 23 07 2007 14 10 in mobilesat vizada com Welcome using Vizada SkyFile system E Drafts 25 05 2007 13 33 in Master support charttrack com RE Problem with e mail account EJ Pinboard 25 05 2007 11 43 in support charttrack com Problem with e mail account S Pera
63. id sub account please select it in the SkyFile Mail log in page From the SkyFile Mail master sub account please go to configuration then change sub account S Own e mail address hernandez Vizada SkyFile com Realname Luis Martin Hernandez Primary PIN code Credit Secondary PIN code Credit PIN code history Options v Reception of e mails allowed Reception of attachments allowed Sending of attachments allowed Mail size In amp Out 0 KByte Black amp white list SkyFile Mail v7 60 User Manual Full Version 7 July 10 e Please select the prepaid Sub account in the prepaid sub accounts list e Enter the prepaid sub account password e Confirm the sub account password Now you can configure the sub account profile of the crew member or of the passenger For information about configuration of sub accounts please see following pages Page 61 of 68 WIZADA 14 How a crew member passenger can create his own SkyFile Mail prepaid or MyMail sub account To learn more about SkyFile Mail Prepaid amp MyMail please consult Vizada website and download the user manual or contact Vizada Customer Care You will find Vizada Customer Care contacts at the end of this user manual SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 62 of 68 WIZADA 15 FAQ How to check if a SkyFile Mail address is set up to be used in prepaid mode You have to make sure
64. ik Sahlen SMS 46705929367 SUPER USER SUPER Vizada SkyFile com Thierry Henry Company thierry_henry company com TOULOUSE TOULOUSE2 MyMail SkyFile com Vizada Technical Support Support SkyFileMail vizada com William Gallas Charterer william_gallas charterer net C Use Windows address book e New Enter the name and address of a recipient here In case you choose SMS or Fax the address will be a GSM Number or a terrestrial Fax number beginning with the country code e g 4922872192729 Entries can also be edited and deleted by Name Vizada Technical Support Cancel Se ecti n g the entry an d nN clicking on the relevant atego Vizada k Help button Address support skyhlemal yvizada com Go Shared O Private C Ee Email Entries in your address 5Ms book might contain a bales group of email addresses with tne addresses separated by commas When you send a message you can select several recipients simultaneously by holding down the Ctrl key This considerably saves you transfer costs as the email is transmitted to the gateway only once and then allocated to the individual destinations In SkyFile Mail v7 5 the field Category has been added This can be a company name or something similar The address book view can be sorted by name or by category Additionally it is possible to select a complete category as a group The number of recipients is limited to 100 addresses SkyFile Mail v7
65. il interface provides you with direct access to your SkyFile Mail mailbox via the internet This makes it very convenient to read delete answer or forward emails received in your mailbox which has not been transferred to the satellite communications terminal yet as long as an Internet connection is available Important To use the webmail interface please contact Vizada Customer Care vi ZADA Satellite communications And more gt SkyFile Webmail Login vizad eoccce ACCESS TO Registration of new SkyFile account SkyFile Remote Configuration login SkyFile NOAD registration To access your mailbox via webmail please open your standard internet browser with the URL https webmail skyfile com After entering the Master username and the Master password Same password you need to enter in the setup of the SkyFile Mail software you will see the list of fix to mobile messages which have not been sent yet in your SkyFile Mail mailbox vi ZADA Logged in as SkyFile Mail Vizada Help Logout SkyFile Mail List From Vizada Shipping lt vizada_shipping orange fr gt Subject Loading Hamburg 15 09 09 06 13 Delete Since SkyFile Mail v7 5 all categories of sub accounts Corporate Private amp Prepaid can use SkyFile webmail To learn more about SkyFile webmail please consult Vizada website and download the user manual or contact Vizada Customer Care You will find Vizada Customer Care contacts at th
66. in ok packetsize 4000 gt mike gyver mar itime unify Com eee TXT gt 33556831365 FAX master B4347 T End of connection 141194 Byte Dialling TCP mail skyfile com connection TCP 193 252 234 246 Registration as LATESTE Login ok packetsize 4000 lt Fax Daemon skyF i le com B4347 00 TXT 12 lt jeanmarc duc vizada com A9849B600 Mar itimeSecur ity 13September 2006 doc 27 gt Support skyfilemail vizada com 36FB4522 interface_ref_manualver_3_01 pdf 16 gt support skyfi lemai1 vizada com 36FB4522 softinterrefmanver 2_20 pdf gt support skyfilemai 1 vizada com 36FB4522 TXT 30 lt jeanmarc duc vizada Com A9849B00 SafetyNet Users HandBook pdf lt jeanmarc duc vizada com A9849B00 TXT End of connection 1415307 Byte Dialling TCP mail skyfile com connection TCP 193 252 234 246 Registration as LATESTE Login ok packetsize 4000 lt jeanmarc duc vizada com A9865D00 TXT lt MAILER DAEMONGst ew a access com A9866000 TXT End of connection 959 Me Dialling TCP mail skyfile com connection TCP 193 252 234 246 Registration as LATESTE Leg ok packetsize 4000 jeanmar c duc vizada com A989A500 BEEN 29 12 04 pdf lt jeanmarc duc vizada com A989A500 lt jeanmarc duc vizada Com A98A0400 Kaf 29 12 04 pdf lt jeanmarc duc vizada com A98A0400 TXT jeanmar c duc vizada com A98A2300 EE 29 12 04 pdf 1 lt jeanmarc duc vizada Com A98A2 300 T 1 lt mo
67. in the destination number or select it from the SkyFile Mail address book Cancel Subject Microsoft Word readme VWEAR1 5 rtt e High resolution The normal standard fax resolution is 196x98 dpi High resolution is an option available in most but not all modern fax machines with 196x196 dpi This will give a higher quality In very few cases a fax machine might not be able to receive a high resolution fax so the fax must be resent in normal resolution e Send full page A4 with this option OFF the page is not filled up to the full paper length of an A4 sheet This option saves cost and is no problem normally Send full page adds automatically empty lines to the end of the fax to avoid potential problems with certain types of fax machines The fax is converted to a SkyFile Mail fax message and will be sent during the next data transmission The Preview button enables you to view the generated fax file on the screen you will receive a confirmation of dispatch after the fax was successfully transferred Specialty for sub accounts If you have installed sub accounts the application will ask you for the respective sub account from which this fax shall be sent 4 9 2 Receiving faxes fix to mobile If you wish to use Vizada s new fix to mobile receive fax option please register with Customer Care You will subsequently receive a French terrestrial fax number which will be linked with your SkyFile Mail account
68. indicated by your system clock The European date format is used day month year this is not the date given in the date line of the email header The Type column shows whether a message was received sent or will be sent The contents of the Remark column can be changed as required with a right mouse click and change remark For SMS and faxes the column contains already the indication FAX or SMS and the respective delivery status The Address column either contains the terrestrial email address or a name if known The size column shows the size of the message including all attachments A leading indicated that a file has been attached Specialty for sub accounts If you have created sub accounts with volume billing the price of each message is shown in an additional column right SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 23 of 68 WIZADA 4 2 Archive Window Full text Search Archive window The archive window contains all standard and self defined a eS eum archives db Outbox a d Inbox e New contains all incoming and outgoing messages th Sent By right click split view you can split the new FA Drafts archive into outbox inbox and sent like in EI Pinboard Outlook Si PS Private archives 2 Joan e Drafts If you have not yet finished writing an email Maria but you have to carry out another action just press personal exit and you ll be asked
69. ith the editor Executable file types such as exe com scr have to be Saved first they cannot be started prior to detachment gt If the Outlook address book is not saved on the local PC but on the Outlook server within a network this option will not work SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 30 of 68 WIZADA e Send File attachments to attach a file to a message click on the Add button in the text editor K aw A folder directory window opens via which you choose the required file Attach the selected file to the message by a double click If you want to add another file go back to Add again and insert the respective file as described Another way to attach files simply drag the respective files from e g the explorer and drop them on the SkyFile Mail new email window Please note that the size limit must be observed Very large quantities of data can only be sent if the dialing settings permit The protected change of this function requires a password 4 8 Macros Signature e Macros You will find this menu item in the Tools menu of a SkyFile Mail new email window Macros help you to save time and typing work Frequently used phrases such as Dear Sirs or your contact data can be assigned to an abbreviation such as ds or address EX Edit macros Jean Marc Dur Best Regards Sky File Family Support Team If you press F2 or select Tools in the
70. l be locked in the prepaid platform TETCO platform It sometimes happens that a card stays locked in the prepaid platform after a regular usage and it cannot be used anymore The customer gets an error message saying his card is already used by another account You need to contact the server team VAS and they will unlock the universal card in the TETCO platform Can we use SkyFile Prepaid over MPDS SkyFile Prepaid is usable on Inmarsat Circuit Switched Data and on Rudics over Iridium SkyFile Prepaid is not available on MPDS or on 14 What are the SkyFile Mail rules regarding the size of the mail boxes The following limits apply for the mailbox The maximum mailbox size is 10 times the configured mail size limit for this customer If the customer has dialed the server within the last 2 days then up to 250 mails are accepted if the user has sub accounts or up to 100 if no sub accounts are used If the customer has dialed the server in the last 3 to 10 days up to 50 mails are accepted If the customer has not dialed the server within the last 10 days only 10 mails are accepted the sender will get mailbox full for the 11th mail Special case For prepaid users 50 mails are accepted regardless of the last dial in Old mails are deleted after 30 days and a notification is bounced to the sender Note that a webmail log in does not count as a dial in so it will not increase the mailbox size SkyFile Mail v7 60 User Man
71. l yizada com SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 28 of 68 VWIZADA The addresses member of the group are selected a Addresses EY Search Selection Name Category Administrator Address ADMIN vizadam sky File Com Alexandre Lac Vizada alexandre laci vizada com captain Captain Mac Gyver Chantal Family charterer CLEME Customer Service Vizada captain VizadaimSkyFile com MACGYVER Vizadam SkyFile com chantal cauyvet orange Fr charterer vizadamSkyFile com clementine VizadaimSkyFile com cuskomercare europem yizada com David Yanderbeck Vizada Dimitrios Papanopoulos _david vanderbeck marlink com papanopoulos Vizada SkyFile com Frank Reichenbach Wada Frank reichenbach marlink com jeanmarc vizada _ jeanmarc duc yvizada com jeanmarc Jmarc Duc Test TEST jeanmarc vizadam SkyFile com jfnarc duc orange fr RANDALL vizadamSkyFile com Josh Randall N Luc Feron Vizada luc FeronG yvizada com Ludi Family LUDIVINE MANAGER master Miguel Sanchez robert person Rosaria SUPER USER Vizada Technical Support ucdhgtommatl Fr ludivine 1 MyMaili SkyFile Com manager vizadam SkyFile com master Vizadam sky File com sanchez
72. le com the master sub account must be set as neptun neptun SkyFile com The shore side will then receive mails sent from neptun SkyFile com Example Root account neptun neptun SkyFile com If you want to keep it set master sub account to neptun neptun SkyFile com If Message without sub account addressing to master sub account is selected the message received on shore will be neptun SkyFile com Instead of neptun neptun SkyFile com SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 54 of 68 WIZADA 11 3 Sub accounts Onboard Billin In case a sub account is used by a crew member or a passenger for private issues PS in most cases ship owners re invoice the user for the used online time In order to enable the captain to provide him with a bill Details at any time including a detailed invoice produces onboard bills by choosing Extras gt Billing selecting the needed sub account and month and then SkyFile Mail press Calculate ES Month 2009 08 Calculate Close Subaccount master maste ei G Help This SkyFile Mail onboard bill i designed to be as similar to the real call duration as possible Still due to technical restrictions there can be differences in the invoice sent by your aitine provider as well as in the log file Each single message email SMS Fax will be displayed with the respective duration or volume and the p
73. ministrator C1 wil Login Subaccount password Cancel This account can also be read by the master English w Solutions Now you are able to activate SkyFile Mail prepaid functions 13 2 How to activate onboard SkyFile Mail prepaid service To activate SkyFile Mail prepaid service please go to Configuration Account amp Dial Parameters and activate prepaid options 1 a Account UK Then select options 2 Master username VIZAD4 DE Master password Blocked address book Connection TEE The Least Cost Router LCR tt activated You can find the dial and price parameters in Configuration 2 the LCR options dialogue C 7 Configuration 3 Least Cost Router LER Do not send files bigger than 2046 KByte Min time between dial retries B mm Dial retries 1 GS Manual dialing standard O Automatic dialling Fired times Periodic Stark End Period min Prepaid ne 4 Activate SkyFile Mail Prepaid services Options a SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 59 of 68 WIZADA Please configure Prepaid Options Access Mode This is the access mode used for SkyFile Mail prepaid connection Post paid and prepaid connections can be done over different Satellite terminals Mail exchange time A maximum of 3 daily connections can be configured Please configure the time when the prepaid connections will be done The connection to the
74. n email addresses or domain names They can also be used to filter emails according to the volume transferred To allow an address please add the or sign in front of the email address and to reject please place add a sign Entries can be shortened to their domain name or any other trailing part if they should match multiple senders The black amp white list is scanned from top to bottom and matches the trailing part of the given addresses If there are entries with but none with addresses not matching a or are rejected An empty list will allow any address In addition a Kbyte value can be added behind a space in a or line to override the default maximum mail size of your SkyFile Mail account for this specific sender For instance SkyFile Mail account default maximum mail size 1MB myfriend yahoo com is allowed to send emails with volume max 1MB spammer service com is not allowed to send any emails mysister orange uk 2000 is allowed to send emails with volume max 2MB myfather free fr 500 is allowed to send emails with volume max 500KB SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 49 of 68 WIZADA 11 Sub accounts administration window 11 1 Sub account description This feature is very helpful when you have a group of SkyFile Mail users on a single PC or in a local area network LAN While e g onboard a ship the standard email address
75. nfiguration Report optional For a better management of SkyFile Mail accounts we have introduced the possibility for weekly captioning of completed and detailed configurations This option is activated on demand Please contact Vizada Customer Care A file containing the account details will be sent automatically to your Remote Configuration supervision email address each Friday Information provided a SkyFile account configuration on SkyFile Server b Sub account description c Black amp white list description Your GSM provider has to have an agreement with T Mobile SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 44 of 68 WIZADA e Font The font menu is accessible from configuration menu The three font type settings are Fixed default This font for reading writing messages is exactly the same as in previous SkyFile versions Proportional A proportional font can be used for better readability of most emails Automatic If a mail does not contain more than two sequences of 3 spaces i e it does not contain tables or similar elements which require a fixed font then a proportional font is used otherwise a fixed font In general the automatic setting is preferred by many people because it increases readability significantly for most emails while keeping the correct fixed formatting for mails with tables and similar content There are also two new key functions in SkyFile Mail v7 5
76. nsult Vizada website and download the user manual or contact Vizada Customer Care You will find Vizada Customer Care contacts at the end of this user manual SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 39 of 68 VWIZADA 6 General Split Billing In case you require a detailed monthly paper or electronic bill showing each single message email SMS Fax fix to mobile as well as mobile to fix instead of the SkyFile Mail data call please register for the Split Billing option via Customer Care The split is done on the basis of the resources of each message which have been required for the respective data call For this option it is mandatory to register your Inmarsat data IMN or Iridium Thuraya MS ISDN for this SkyFile Mail account through Vizada Customer Care mas ter wi zadaaskyFile cont master 15 Sep 2009 08 32 49 0200 CEST Created by Date THE Period Aug 2009 First mail 10 Aug 2009 D 31 Aug 2009 16 Last mail 246 00 Sunmary Tor each account com Com Charged Price S In Out Account TOP 835 KB 26 75 T 100 13 1 master TCP 615 E 0 02 0 0 5 charterer 1 TCP 0 10 min 1 35 T D 1 0 clementine TCR o 04 min 0 51 T U 1 D MACS Y VER TCR 0 06 min 0 70 D 0 2 Manager sunmary Tor each Internet address Duration S Volume S In Out Address 7 d0 min 70 0 B 0 0 46 mail exchange initiated no mails 1 15 min 11 161 KE 13 7 1 jeanmarc ducawizada a
77. ny web browser The same username and password combination is required as for SkyFile Mail but the web function is enabled on explicit request only to avoid any misuse Mails for private Sub accounts are not displayed for privacy reasons Please ask Vizada Customer Care for the required access data To which countries and networks can I send SMS messages The SkyFile gateway in the land earth station has its own GSM connection and can send SMS messages to most GSM networks worldwide There are no additional charges for this service In a few countries SMS messages are even possible to fixed users If the fixed telephone does not Support displaying messages the message is read by a speech synthesizer However no definitive answer can be given to this question because network providers often change their roaming lists Also even if you can send a message to a specific network this does not necessarily mean that you can also receive messages answers from that network Please note that a positive confirmation email to your SkyFile account only says that the SMS could be sent to the local GSM network node It does not guarantee that the message will actually arrive in the destination network or at the specified cell phone number The cell phone user can also answer a received SMS message by simply responding to the same GSM number where he received the message from What can I do against unwanted mails spam The gateway has a built in spam fil
78. o install the relevant CAPI 2 0 driver associated with the ISDN card Please make sure that the ISDN card is HDLC compliant HDLC is supported by almost all ISDN cards 7 The term Baud rate does not refer to the net physical speed of the telephone modem or Inmarsat system but the port Baud rate of the PC Please do not set higher rates than those given here because they will affect the package size used by SkyFile Mail If the Baud rate is too high SkyFile Mail uses a too big package size for the service concerned this adversely would affect transmission gt External ISDN adapters which are connected to a serial port on the PC e g ISDN TL from Elsa are controlled like analog modems with AT commands The necessary initialization settings for the MSN your own phone number are given in the relevant manufacturer s manual because they are standardized for each manufacturer You may have to set the adapter with a suitable AT initialization command to the matching ISDN data protocol HDLC that SkyFile Mail uses with ISDN cards Package length is max 2 KByte With many ISDN adapters e g Elsa TL this protocol is the factory setting You should use a port Baud rate of 115200 Baud SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 14 of 68 WIZADA x Outgoing MSN Dial exchange U e Outgoing MSN Data IMN from which you dial It will be filled out automatically by selecting the access mode It can be left empty in m
79. o master account ship to shore shore to ship Use compressed volume for billing Use global pricing for all subaccounts e Send a copy of all messages to the master sub account For control reasons a copy of all messages from and to corporate sub accounts see Sub accounts creation 1 can be copied into the Master sub account message list So the captain will be able to control all transferred emails onboard the vessel It is now possible to select the mail direction SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 50 of 68 WIZADA The master can be in copy of Ship to shore and or Shore to Ship emails 1 Master subaccounk master Ve Messages without subaccount addressing to master subaccount Copy all messages to master account ship to shore E shore to ship Ly Message without sub account addressing to master sub account Once Sub accounts are created messages without the sub account addressing e g vessel SkyFile com will still be received by the master sub account if this option is selected Master sub account Following the creation of sub accounts it is mandatory to select the Master sub account Some features are linked to the master sub account e g after sub account creation all current messages will be copied to this master sub account Only the responsible person for onboard communications e g the captain should be able to access this sub account Use compressed volume
80. o send Maria this is an SMS via SkyFile Mail The SMS gateway number is usually 49 170 912 7629 It might be changed in the future in order to improve SMS functions Please contact Customer Care in case you experience problems with this number 4 11 Data Exchange and Protocol Menu WI e Data transmission via Inmarsat ke An email fax or short message which has not been transmitted via satellite yet appears marked in red in the message list For an immediate manual data exchange click on the Dial now button in the message list If you have decided to use time controlled automatic dialing all messages which are marked in red in the message list will be automatically dispatched at the intervals defined by you e Please note that this confirmation only refers to successful transfer to the mobile network not to actual receipt by the addressee To use this service your GSM provider has to have an agreement with T Mobile SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 33 of 68 VIZADA e Messages are received and sent simultaneously To check whether you received any new messages a data exchange has to be carried out All messages will be compressed automatically by the SkyFile Mail system The compression rate depends on the type of file for TXT or Word files compression rates amount up to 90 So you do not necessarily have to compress attachments in advance SkyFile Transfer online Pork Connected Time
81. ost cases e Dial exchange Here you enter the numbers typically a zero which must prefix the actual phone number in case you have installed the ISDN card as an extension number in a telephone system In most cases this field is empty 2 5 Port configuration TCP IP MPDS amp I4 services e RAS connection For exchanging data with R BGAN or BGAN please select Router as this terminal is online as soon it is switched on For a connection over MPDS you must create a standard windows dial up connection for Vizada MPDS In RAS connection you will see all created dial up connections for your PC Please select the MPDS dial up you want to work with E RAS connection MEUS Vizada w RAS username Inmarsat user HAS password IHI Help TCPAIP pork 4710 e RAS username In case of an MPDS transfer the username of the dial up connection will be shown e RAS password In case of an MPDS transfer please enter the password of the MPDS dial up e TCP IP port Per default this value is 4710 In case of special installations this value may have to be changed A Vizada MPDS dial up connection will be created with the following parameters username password inmarsat inmarsat dial nr 123 T amp T or 94 Nera connection via the windows standard modem 33 600baud alternatively 28 800baud with the additional modem init command AT WS45 4 WLES 011 The speed of serial port should be 115200baud IP and DNS address will be ob
82. our SkyFile Mail account for this specific sender Example testlexample com 50 Use a preceding or to allow to reject an address Entries can be shortened to their domain name or any other trailing part if they should match multiple senders Enter an e mail address to test your list Cancel Back Add entry spammer yahoo com SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 48 of 68 WIZADA To create a black amp white list for your SkyFile Mail account please send an email to your SkyFile Mail address with the key string setfilter and the black amp white list keyword in the subject The email text has to contain the black amp white list as follows White list entry charter com White list allowing the whole domain spam spamnet com Black list entry Lu To vizada skyfile com e If you just want to add black or white IE ce list entries use the key string addfilter the entries in the message text will then be added to your existing TE ist Subject setfilter bwlkeyword e If you want to delete the whole black amp white list please enter only erase in the message text of your control email e To get a status of the black amp white yahoo fr list send an empty control email free mail com Spam D rm YC G mp any GD rm 10 2 Black amp white list Shore to ship messages filtering Black amp white list can be used to accept or refuse emails coming from certai
83. ove or via a control email for those cases where several accounts need to be administrated at the same time Both need to be activated by Customer Care For using the control email please register one or two email addresses of persons who are allowed to administrate your black amp white list You will then receive a keyword to protect the black amp white list administration against unauthorized use The following example is showing that Jeanmarc duc vizada com is authorized to send emails until 1Mbytes Vizada_shipping orange fr is authorized to send emails until 5Mbytes No emails coming from Yahoo are authorized No emails coming from Gmail are authorized SkyFile Remote Configuration Vi ZA DA Black amp white list for VIZADA The black amp white list is stored directly in the server changes apply immediately No transfer is required Faste your list here max 100 lines or click Add entry How it works Jeanmarc duc vyvizada zcom 1000 The black amp white list is scanned from top to i visada anp aR anan lt tr S ni bottom and matches the trailing part of the yahoo fz given address Thus more detailed addresses gmail com must be above corresponding shorter ones If there are entries with but none with addresses not matching a or line are rejected An empty list will allow any address Optionally a KByte value can be added behind a space in a or line to override the default maximum mail size of y
84. ower case letters Spell checker support with error display red curls and correction suggestions during writing mails on the fly The writer can change the current dictionary with one click SkyFile Mail is currently shipped with English German and French dictionaries SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 26 of 68 WIZADA 4 6 Address book In the SkyFile Mail message list window you can enter a list of frequently contacted email SMS and fax partners by pressing the address book symbol E Search Name Category Address 79163531383 SMS 79163531383 Administrator ADMIN Vizada SkyFile com Alexandre Lac Yizada alexandre lac vizada com BAYONNE bayonne MyMail SkyFile com captain captain Vizada SkyFile com Captain Mac Gyver MACGYVER Vizada SkyFile com Chantal Family Chantal cauvet orange fr charterer charterer Vizada SkyFile com CLEME clementine Vizada SkyFile com Customer Service Vizada customercare europe yvizada com Frank Ribery Charterer frank_ribery charterer net jeanmarc MIZ ada jeanmarc duc yizada com jeanmarc jeanmarc Vizada SkyFile com Jmarc Duc Test TEST jmarc duc orange fr Larry Wade SMS 12079446421 Luc Feron VIZ ada luc Feron yizada com Ludi Family ludi gmail fr LUDIVINE ludivine Yizada SkyFile com Luis Martin Hernandez hernandez Vizada SkyFile com LUIS MARTIN luis martin Yizada SkyFile com MANAGER manager Vizada SkyFile com master master Vizada SkyFile com Per Er
85. port You can begin using SkyFile Mail immediately after registering as a user through Vizada Customer Care SkyFile Mail is available in several languages You can download SkyFile Mail for free from our homepage www vizada com or request the software on a CD You will find Vizada Customer Care contacts at the end of this user manual If you have any questions regarding SkyFile Mail please consult Vizada website or contact Vizada Customer Care Vizada EMEA amp Asia Phone 33 0 5 61 28 89 99 Fax 33 0 5 61 28 89 98 Vizada Americas Phone 1 301 838 7700 Fax 1 301 838 7701 Email customercare vizada com WWW Vizada com SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 68 of 68
86. r the crew will be defined by the captain BB Gw i vw amp xOQ G 21 g E manager Lateste SkyFile Time Type Remark Address Subject Size USD Outbox 27 07 2007 09 22 in Jean Marc Duc Urgent antivirus update 163K 32 62 24 07 2007 14 57 in account daemon skyfile com Your SkyFile account 1016 0 20 WOE ES Y B 3 i Ch er L D To avoid unauthorized use the captain can set a monthly or general traffic limitation for each sub account After reaching this traffic limit the crew sub account cannot produce any additional messaging costs Prepaid crew emailing In order to offer an easy prepaid crew emailing solution onboard the captain needs to set the billing parameters such as price per minute currency minimum price and limit money or monthly based 1 Please note that the reception of email stops only after the next dial in after the limit has been reached So it might happen that the limit set will be exceeded for a certain amount SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 57 of 68 WIZADA 13 SkyFile Mail prepaid Master activation To use SkyFile Mail prepaid 1 The service must be activated on the SkyFile Mail server Please contact your Vizada Service Provider or Vizada Customer Care a If you use SkyFile Mail prepaid on a SkyFile Account where sub accounts have been previously activated and used please directly go to point 13 2 b If you use SkyFile Mail for the
87. r you wish to handle the entries in your address book privately or make these commonly available and visible for all sub accounts 4 7 Send Save file attachments Save File attachments Depending on their type attached files can be saved or immediately opened The following safety levels are implemented Safe files can be opened or saved bmp rtf ini gif jpg jpeg tif wav pcx log pcm dcf mp3 mpg mpeg A warning is displayed for types such as doc xls and ppt because they may contain scripts With HTML files htm hAtml SkyFile client can receive HTML mails They are displayed as an attachment which has to be opened in order to view it in an HTML browser like Internet Explorer Firefox or others SkyFile Mail v7 5 contains an evolution which allows the server to create a plain text alternative if an email contains HTML only As a consequence o It is then possible to search mail archives for the text o Quoting the original mail text in an answer is easily possible o Text is visible in the preview pane of SkyFile Mail before opening it By reducing htm attachment to plain text the mail volume is reduced Significantly typically to less than 1 3 of the original size making SkyFile Mail more competitive in this case If MS Outlook is used for sending the volume is often reduced to 1 10 since Oulook creates a very inefficient HTML code Unknown file types for which no application is registered can be optionally opened w
88. rder to use the program it is mandatory to register for SkyFile Mail via our Customer Care You will find the contact details on the last page of this manual If you are using a previous version of SkyFile Mail your entire configuration is preserved after the update installation You do not need to uninstall older versions to update the software If you are already a SkyFile Mail user and your PC crashes or you are not able to retrieve the previous version SkyFile Mail v7 5 integrates a back up solution directly on the SkyFile server As such your configuration is preserved and can be retrieved during the installation xi E SkyFile Mail SkyFile Mail Welcome to SkyFile If this account was used before you can restore your former subaccount configuration by loading it from the SkyFile server No configuration data found Do you want to restore an existing backup Do you want to do this Cancel You are invited to restore SkyFile Mail with an existing back up or if the account was already used before you can restore your former sub account configuration by loading it from the SkyFile server Important note The user needs full rights to change the win ini file and all files in the SkyFile directory Vizada recommends performing the installation of SkyFile Mail with Administrator rights on the PC Under Windows NT 2000 XP you need to have administrator rights to permit installation to be carried out completely in
89. rice for the respective data call even if several messages were transferred within one data call LC Created by lt master vizadasskyFile con master Date Tue 15 Sep 2009 09 29 08 0200 CEST AccOUNnt gmas ter wi zadaaskyFile can master Period Aug 2009 First mail 10 Aug 2005 039 d6 Last mail 31 Aug 2003 16 00 Price per MBit 4 10 T Price per minute 8 00 Total time 9 56 min Charged time o 00 min Total bytes S35 Keyte Charged bytes S35 KByte Charge CCSDi 0 00 Charge TEF 26 75 E summary Tor each Internet address Vol Dur Price S In Out Address 380 KE 12 17 T 45 2 D wizada_ shipping orange Tr 2350 KE 9 29 TL 35 2 D avier Llabregereayi zada com 161 KE 5 17 159 G 1 jeanmarc duce zada com 3333 B 0 11 T 0 2 A naman lameted Tr 463 B 0 02 0 1 D config daemoneskytile com 226 E o 01 T 0 0 A jJmarc duce orange Tr Detailed Iert of all messages gt mobile to fixed s fixed to mobile Date Time Charged Price Address 10 08 2003 09 46 463 E o 0144 T lt contig daemonaskyti le com 10 08 2009 09 46 160 B 0 0050 T gt Navimal lameted Tr 10 08 2009 09 54 160 B 0 0050 gt na awimailaneteo Tr 10 08 2009 09 55 106 P 0 0033 gt jeanmarc ducawi zada com 10 08 200 09 56 1506 6 0 0470 lt navimal lameted Tr 13 08 2009 oF 44 1507 E 0 0470 lt Navimal ameten fr 13 08 2009 08 38 113 P 0 0035 T gt Jmarc duc orange Tr 13 08 2009 08 47 113 E o 0035 T gt jmarc duc orange Tr 14 08 2009 11 58 145
90. rus in GATEWAY 1 40358 ranky bf ide 14 Antivirus in GATEWAY 1 16799 fakea am ide 03 4ntivirus in GATEWAY 1 278 agen hgt ide 08 Antivirus in GATEWAY 1 13791 buzus g ide 03 Antivirus in GATEWAY 1 583 aqgen hqx ide To learn more about SkyFile Anti Virus please consult Vizada website and download the user manual or contact Vizada Customer Care You will find Vizada Customer Care contacts at the end of this user manual SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 47 of 68 WIZADA 10 Black amp white list 10 1 Black amp white list filtering system To filter your fixed to mobile traffic according to your requirements e g for SPAM protection or to restrict the group of people who are authorized to send emails to your terminal you can create a black amp white list The black amp white list will be defined separately for each SkyFile Mail account e Black entries define terrestrial email addresses or just email domains which are restricted to send messages to the terminal e White entries define terrestrial email addresses or just email domains which are allowed to send messages to the terminal If a White entry exists all other email addresses are automatically black e g restricted Black and white entries lists can also be mixed The administration can be done either through the remote configuration web page see respective chapter ab
91. seconds Why should I send faxes using SkyFile Mail Using the fax printer driver in SkyFile Mail you may use any Windows application like MS Word Excel and many others to send text or graphics as a fax The trick is that the fax is sent securely to the gateway using SkyFile Mail s error correction and compression capabilities Then the gateway at the land earth station will send the fax to its destination over the land line This is much cheaper and more reliable than sending faxes directly from the Inmarsat transceiver You will get a confirmation email later which shows if the fax could be sent correctly The same thing happens if you send an SMS message The external COM port of my laptop is not displayed In some cases external serial ports like those in USB or PCMCIA adapters do not appear in the device list of most applications so that they cannot be selected If this happens you should launch the Regedit program and search for this key HKEY_LOCAL_MACHINE Hardware DeviceMap Serialcomm To activate a COM1 port for instance you have to create a new string with the name COM1 and the value Com1 in Windows 98 For Windows NT 2000 or XP the string must have the name Device Serial0 and the value COM1 Please note that changes to the registry should be done by experienced personnel only Is it useful to pack attachments into a ZIP file first SkyFile Mail uses a very efficient online compression algorithm which is quite
92. server is fully automatic at the time configured Select the connection time accordingly with the vessel activity Prefer a prepaid connection when the business activity of the vessel is reduced during the night for instance With a correct configuration you will avoid any problems or conflicts between the regular SkyFile Mail and SkyFile Mail prepaid connections Of course if 2 separate connexion modes are used this is not an issue Ps Access mode Inmarsat Fleet 77 ISDN v Help L Ee Mail exchange time 1 7 00 Mail exchange time A 12 00 Mail exchange time 3 18 00 Additional mail exchanges depending on mail volume ingout Prepaid users are allowed to initiate mail exchange Allow self registration Additional mail exchanges depending on mail volume in amp out in this flexible mode SkyFile Mail client gets information about mail count and mail volume for prepaid sub accounts during post paid connections If the sum of outgoing and incoming mails exceeds values defined in the SkyFile Mail server an email exchange is automatically done The mail exchange is done 15 minutes after the latest successful post paid connection The default value is 5 emails waiting in the outgoing and or incoming mailbox Prepaid users are allowed to initiate mail exchange in case of emergency prepaid users can send emails immediately if this option has been activated by the master An additional fee will be charged to the user in any
93. similar to the one used in ZIP software Typical text files are compressed to 50 or less If you transfer many small attachments in one email you may save a few seconds of connection time by putting all attachments into one single ZIP file so that you effectively have only one attachment This will avoid the short handshake times between all the attachments For typical emails with no or only a few attachments however there is absolutely no advantage sending them as ZIP files SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 65 of 68 WIZADA Is it possible to redirect my SkyFile mailbox or to retrieve it via ISDN You can redirect a free mail account like GMX Bigfoot Yahoo or others to your SkyFile Mail address while you are using your satellite transceiver When you are back home simply deactivate this redirection at your free mail provider However we recommend not to use such a redirection because it makes filtering spam very unreliable Your SkyFile Mail account cannot be redirected to a different email address the server and its backbone connection are not intended for this sort of usage since it would increase the data volume of the mail gateway significantly This traffic could also slow down the server response and therefore increase the cost of exchanging mails via satellite which of course is not intended You can use the web interface of the SkyFile server to read answer and forward received emails with a
94. swer to a received message to the sender s address and or another Internet address Per default the original email is quoted in the answer mail If you want to change the default please deselect the item Configuration gt Quote mail in answer e Answer all to send an answer back to the sender and to all the other recipients of the original message e Forward to send a received message to one or several other recipients in the address book or to other Internet addresses e Archive to archive one or more selected messages in a self defined message folder Alternatively you can drag and drop one or several messages into the respective Archive in the left archive window e Delete deletes one or more selected messages in the Message list with all attachments Deleted files will be stored in the recycle bin archive for a defined period Alternatively you can use the Del key with Shift Del no confirmation of the deletion is requested SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 22 of 68 WIZADA Remark to add a remark which appears in the relevant line of the message list for SMS and faxes it is inserted automatically and cannot be changed Search to search for text strings within the selected archives If you select the topmost item in the archive window on the left side all archives will be scanned Send SMS to enter a short text message SMS up to 160 characters
95. tained automatically SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 15 of 68 WIZADA 2 6 Least Cost Router LCR only for Fleet GAN 2 6 1 LCR functional description Ei Automatic selection of service without manual confirmation MSDS TCP IP Access mode Inmarsat Fleet MPDS wi Number mal Sk viie Com Pott TCPAP el Det Volume price per MBIT 4 10 USD Pricing unit Bits 1 SCPE ISDN Modem Access made Inmarsat Fleet 77 ISDN Number 2829H Por SON Price per minute 8 29 USE Fleet33 55 77 and GAN terminals provide two types of data transmissions e MPDS Pay by Mbit Best suited for small files e SCPC ISDN data9 6 pay by time best suited for larger files As a result the user should always calculate transmission costs to be able to select the transmission with the least costs In order to avoid this manual effort the Least Cost Router LCR of SkyFile Mail automatically performs this calculation on the basis of the actual compressed message volume to sent and receive the data throughput and the inserted prices for MPDS and SCPC e Active Activates the LCR e Automatic selection Choose whether you want to confirm the service decision or allow SkyFile Mail to automatically decide e Prices Units Please enter the actually negotiated traffic prices of your company If you do not know these prices the LCR will still be
96. ter which will block most unwanted unsolicited emails Due to the nature of such mails however a few spam mails may still get through If you are frequently offended by emails from one specific sender please inform Vizada Customer Care We do not recommend to forward emails from a mailbox at another mail provider like Google Mail Hotmail or Yahoo to your SkyFile account Since the servers of these services are treated as trustworthy by the SkyFile server spam detection cannot work as good as for servers communicating directly with the SkyFile gateway A very restrictive way is to only allow incoming emails which have a specific password in their Subject This means that all emails not having this word in the subject will be deleted and their sender gets a return mail with an error message access denied Another mechanism is using a black amp white list which can be managed from a previously registered email address Typically it will only consist of a white list with addresses being allowed to send emails to your mobile account The account management at Vizada can also set file size limits for attachments in emails directed to your account Especially if you are using a slow service like Inmarsat M or Mini M this limit should not be set too high During the reception of a long email you can abort the transfer of a file by pressing the reject button in the transfer software This file will then be deleted on both sides and the transfer
97. the Prepaid box at the bottom of the window is ticked in the SkyFile Admin The standard option also needs to be selected in the drop down menu as well as the mobile type and the data IMN used for prepaid connection How to authorize a SkyFile Mail address to be used in prepaid mode if I do not know the Data IMN used for connection The Data IMN needs to be filled in for statistical purposes only except for iridium where there is verification in the prepaid platform So you can fill up this field with a fake number in case of emergency Needs to be verified for Iridium How the SkyFile Mail address owner can create prepaid SkyFile sub accounts The captain has to make sure he activated the SkyFile prepaid option in his software first click on Configuration then Account and dial parameters you need to tick the box Activate support of SkyFile prepaid Then he has to create a private or corporate master sub account to be allowed to create prepaid Sub accounts this is because all the prepaid sub accounts need to be linked to a master sub account Can you use the same Universal Card with different prepaid sub accounts You can use the same card with different prepaid sub accounts but when this card is used either for a phone call or a mail exchange it cannot be used more than once at the same time because it is locked during usage What to do when a universal card with credit left on it can no longer be used Sometimes cards can stil
98. ts but still want to protect your SkyFile mailbox with your master password please select this option Activate support of SkyFile Mail prepaid services this option must be selected in case of SkyFile Mail prepaid amp MyMail usage Please read the special prepaid part further below SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 12 of 68 WIZADA 2 2 Entering the dial parameters e Do not send files larger than KByte This parameter protects you against high transmission charges by accidentally attaching too large files The limit refers to single attached files not to the total email This parameter can be changed with the master password This limit is the maximum size which can be sent Another limit can be set up for each sub account The sub account limit cannot be higher than the limit entered in this menu e Minimum time between dial retries This controls the time interval and frequency of dial retries if a connection has not been successful e g with modems after BUSY NO CARRIER etc e Manual dialing With the manual method dialing is only possible in the message list window The following time settings are ignored during manual dialing e Automatic dialing at fixed times In case the dial in should be done automatically at fixed times of the day you can enter the frequency exact times at which you want SkyFile Mail to start the message transfer Please note that SkyFile Mail only accepts
99. ttings Billing file s for Cancel all none Detailed subaccount data API settings Black amp white list Ant Virus Please use the buttons above for navigation instead of back forward in the browser SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 38 of 68 WIZADA Four tasks can be done via SkyFile Remote Configuration e Configuration of the client Create change delete sub account change crew billing rates limitations add replace the address book set the API rules and set the dial settings These configurations will be gathered in a job file and send to the SkyFile Mail client Once received the master sub account user needs to agree to the configuration to let them apply e Configuration of the black amp white list As the black amp white list is stored directly on the server no job file is created The changes are applied immediately e Requesting client data transfer log actual client configuration address book and the crew billing files can be requested Once the master sub account user has agreed the requested data are gathered in an email which will be sent with the next dial in to the pre registered email address e SkyFile Anti Virus if this option is activated by Vizada Customer Care SkyFile Remote Configuration gives you access to the latest version of the anti virus engine and to the daily anti virus updates To learn more about SkyFile Remote Configuration please co
100. ual Full Version 7 July 10 Page 63 of 68 WIZADA To which countries and networks can I send SMS messages The SkyFile gateway in the land earth station has its own GSM connection and can send SMS messages to most GSM networks worldwide There are no additional charges for this service In a few countries SMS messages are even possible to fixed users If the fixed telephone does not Support displaying messages the message is read by a speech synthesizer However no definitive answer can be given to this question because network providers often change their roaming lists Also even if you can send a message to a specific network this does not necessarily mean that you can also receive messages answers from that network Please note that a positive confirmation email to your SkyFile Mail account only says that the SMS could be sent to the local GSM network node It does not guarantee that the message will actually arrive in the destination network or at the specified cell phone number The cell phone user can also answer a received SMS message by simply responding to the same GSM number where he received the message from What to do when SkyFile Mail is in German language even though you chose another language In fact German is still the default language of the program German text is within the program itself other languages are in external files The selected language is stored in the windows registry for each windows user If th
101. vi ZA DA Satellite communications And more SkyFile Mail v7 60 User Manual Date 4 June 2010 Ref Version 14 1 full version www vizada com WIZADA Content DOCUDENC MIS ce ATT d Vid 4 Glossary amp ADDIE EE d LTC 5 Secure Reliable amp Cost effective Messaging And MOre sususssenensununennnnnnunnnnnnnnnnennnnnnnne 6 New features of SkyFile Mail v7 60 nnn 7 New features of SkyFile Mail v7 50 reminder sss 8 1 Installation Ir E d d Lei de d HHHH 9 1 1 Installing software from the SkyFile Mail V7 5 COD 10 1 2 Download of software from the Internet cccccccsseeecseeecseeeceeeeceeeeceeeeceeeeseseeseeeensess 11 1 3 Further installation Steps ccccccsececsesecssesceeecceeecceeeceseeceseeceseeceseeceseeseseeseneeneeeeseneessess 11 KE AIR EUR e Ti UTC d Le se ssssssssssssssessesessesessseessseeseessseenesse esse esse essen 12 2 1 Entering the account parameters eee ee eee eee eee eee eee 12 2 2 Entering the dial Dal atte lS eege AE 13 2 3 Port configuration low speed Inmarsat B M Min iM Fleet33 Iridium Thuraya El leier E e 14 2 4 Port configuration high speed ISDN Inmarsat B HSD GAN Fleet77 55 ISDN 14 2 5 Port configuration TCP IP MPDS amp 14 services sese eee eee eee 15 2 6 Least Cost Router LCR only for Fleet GAN A 16 2 6 1 LCR functional description 16 EA cH e SC SPINE DIMM Le E 17 2 7 Installing the standard mail to handler and the fax Oriver scs
102. whether the email shall be Gf Shared archives stored in the Drafts archive Charterer Company e Pin board or info board To make text information Wd Recycle bin e g announcements available for all sub account users right click on Pin board press new enter the subject and the text of the announcement e Private Shared archives In order to file your messages along your personal system you can create personalized archives which might also be nested tree like In case you have created a sub account shared archives could be created which are accessible for all sub accounts After creation messages can be moved via drag amp drop to the selected archive e Recycle bin In case you delete one or more messages from your message list these messages will be stored in the Recycle bin archive This prevents you from loosing 9 Sgr ater 10 days emails which were deleted by mistake You can Empty after 30 days individually define the time limit for storage in this recycle Disable recycle bin bin selecting Configuration gt Recycle bin With disable Recycle bin you deactivate this function Empty after 1 day 4 3 Full text search By pressing the search icon or Ctrl F a aes you can search for an expression or email address within every message Seach chate O shown in the currently selected archive Searchin V Received messages In j j f n F n in IZ Sent messages cae a S ae d 3 GA Include header se
103. will continue with the next file or email Is it possible to use SkyFile Mail in a network with several PCs Yes Simply define the hard disk drive of the PC connected to the satellite transceiver as a network resource e g c for the local disk C Please see the built in help of Windows for details how to create a network resource On all other PCs within the local network the Autosync exe program can then be launched from the network e g using a desktop link instead of installing SkyFile Mail on all PCs SkyFile Mail v7 60 User Manual Full Version 7 July 10 Page 66 of 68 WIZADA For instance if the machine name of the PC with the cable to the satellite transceiver is DCL and SkyFile resides on its local drive C other workstations can access SkyFile Mail by simply using c1 c skyfile autosync exe as a desktop link Alternatively if workstations are using mapped drives like N pointing to pcl c they can access SkyFile Mail using N skyfile autosync exe Typically each workstation uses its own sub account name and thus has its own email address It is also possible however to access a specific mail account from different PCs alternatively though this should not be done at the same time To ensure that the mail list and the archive tree are automatically synchronized between all workstations with the internal firewall of Windows XP enabled File and printer sharing must be allowed in the firewall for local LAN addresses even

User Manual - Ozsay Satellite Communications

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