- NKUSI-IT Specialized Services
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1. NKUSI IT Specialized Services is a 100 black owned IT consultancy firm focused on Microsoft services and solutions We find ways to make our clients businesses run better whether you re an administrator or a system user Through our bespoke approach we ensure our customers receive optimal technology solutions specifically tailored to their sector or industry We ve partnered with the world s top technology providers to offer you IT solutions that add value to your business WY choose US Purchasing hardware and software can seem easy enough at first But all too often whether you re an owner of a large company or managing a start up business you soon realize that an accompanying DIY user manual is not enough That s where we come in NKUSI IT SPECIALIZED SERV CIES T O vel manage your entire IT environment We ll advise you on the correct hardware and or software to purchase we ll helo you make the most of your existing infrastructure and we ll manage your entire IT environment remotely We ve helped corporations within various sectors maximize their productivity levels through our specialized IT solutions and we look forward to helping you NKUSI IT SPIECVAILIZEID SEIRWICIES T O WE VE WORKED WITHIN THE FOLLOWING SECTORS GOVERNMENT Discover how to make your department run more smoothly EDUCATION Learn more about how our IT services can help your institut2. Lync has been created to make professional communication and collaboration in the workplace that much easier From instant messaging to video conference capabilities and voice calling Lync keeps you connected with your colleagues in real time Lync is fully integrated with Microsoft Office providing you with a familiar user experience Lync allows you to work anywhere enabling you to switch between any device of your choice Whether you use a PC phone tablet or browser your experience will be consistent A Hou 4 an essential ourchase for any business 99 Microsoft Office the most well known software in the world is a suite of products which includes Microsoft Word Excel PowerPoint Outlook Access and Publisher among others An essential purchase for any business Microsoft Office is compatible with both Windows and OS X operating systems yr Microsoft Dynamics Sia Ni customer relationship management software package 9 Microsoft Dynamics CRM is a premium customer relationship management software package suited ideally for those in the sales marketing and service help desk industries By providing a single operating platform for all staff members to work on various tools are offered which help organisations deliver top customer service It is available in the Cloud or as an on premises installation and it can be adapted to suit one s working style Dynamics CRM can help ach
3. We are authorised to distribute and resell Dell equipment in the EMEA region We provide our customers with Dell s 3 year NBD warranty in the continent NKUSI IT is an accredited HP reseller throughout Africa Our 3 year NBD warranty covers our customers anywhere within Africa contac US NKUSI IT Specialized Services Ground Floor Eden Gardens Building The Campus Sloane Street Bryanston 2191 South Africa 27 11575 4214 info nkusi it co za www nkusi it co za S
4. clients with the entire range of system performance and product warranties that are underwritten by the leading cabling system manufacturers such as Krone Molex Premise Networks etc we also guarantee all of our workmanship 23 CR networking CC we are able to respond promptly to emergency call outs 99 NKUSI IT SPECVALIZIED SIERWIEES 26 C NETWORK CABLING INSTALLATIONS UTP CATEGORY 5E CATEGORY 6 AND CATEGORY 6A AUGMENTED STRUCTURED CABLING Our installations are carried out in accordance with international cabling standards All our installers are properly trained and we do not make use of sub contractors TRADITIONAL AND BLOWN FIBRE SOLUTIONS MULTI MODE AND SINGLE MODE With our know how we are able to offer our clients sound advice when it comes to choosing the best form and format of fibre optic cable for their particular environment Because fibre optic cable is often used on network backbones it is particularly critical that in cases of cable breakdowns clients should not experience delayed service response times We are able to respond promptly to emergency call outs VOICE CABLING We are able to install teleohone cabling systems that connect analogue or digital devices ISDN devices and PABXs We re also able to assist with surge protection issues So whether it s one or two telephones that need to be installed or a cabling solution for a complete PABX system with thousands of us
5. ers we can assist NETWORK SURGERY Almost all businesses today are unable to function when their networks or PABXs go down Ideally network or cabling upgrades add ons and retrofits should be done in a way that users experience zero downtime We offer an installation process that eliminates this downtime which we refer to as network surgery Since there is so much at stake if a cutover does not go according to plan this type of installation is best left to the specialists When an installation involves a cutover we always plan ahead to ensure a smooth transition For example we compile detailed user databases that indicate on a floor plan the position of every user their teleohone extension Zt Benea networking ene technicians can troubleshoot and solve virtually any networking problem 39 NKUSI IT SPECVALIZIED SIERWIEES 28 C INFRA RED FREE SPACE LASER Infra red laser technology is used in situations where a link is required between two places usually buildings to helo them communicate with each other It is associated with fixed base to fixed base point to point signalling the devices at both ends of this type of link cannot be moved This technology acts like an invisible cable between the two places This is a good solution when a user may require a link over a public road or river for example yet the local telco provider is unable to provide the services in adequate time Laser syste
6. ied MCAD or MCSD All our engineers are certified MCAD or MCSD and have had vast experience with Microsoft tools platforms products and project management techniques With this expertise our engineers are able to create product specifications develop project plans and manage product development from start to finish The NKUSI IT practise delivers solutions based ona key set of Microsoft products We deal with all current production versions of the Microsoft NET framework v1 0 1 1 2 0 3 0 3 5 and 4 0 including e CH and VB Net programming e ASP Net web development Rich client development using Windows Forms Advanced rich client develooment using Windows e Presentation Foundation WPF e Advanced website development e Protocol HTML markup JavaScript and AJAX programming techniques 23 pecan networking O KUSI IT nas designed innovative client solutions NKUSI IT SPECVALIZIED SIERWIEES 24 LA NKUSI IT has designed innovative client solutions for the following environments office private companies amp government departments We always strive to design a world standard optimised speed network and offer an efficient cost effective solution for all your office connectivity requirements We pride ourselves as a competent BBBEE professional networking solutions and cabling company in South Africa with skilled complement personnel In addition to providing our
7. ieve the following Within the marketing sector it can help one make more strategic business decisions by sorting certain customers into segments and adapting marketing strategies accordingly using a workflow driven model Within the sales sector it can helo a business generate more leads by enabling access to customer data both online and offline It provides tools which help sales staff get real time access to leads while identifying up selling and cross selling opportunities Within the customer service sector Dynamics CRM empowers employees to deliver a value added service through a system that helps anticipate potential queries and helps staff resoond faster to customer care issues 19 Microsoft F System Center C ee nelos organisations run more Aid Ul E NKUSI IT SIPISCIWAILI ZIEID SIEIRWIKCIES 20 C Microsoft Systems Center Configuration Manager helps organisations run more smoothly by giving IT administrators more control over IT infrastructure This is achieved through asset intelligence technologies which translate inventory data into reports that allow administrators to see what hardware and software the company has who is using them and where they are situated With this information they can then optimize hardware and software usage and make informed business decisions about software licensing 21 microsoft application development CC all our engineers are certif
8. ion HEALTH We ve got the tools to make your organization perform optimally SMALL MEDIUM ENTERPRISES The foundation of a successful business is built on its technology infrastructure PRIVATE Discover which services you need for a more productive IT experience To find out more about how NKUSI IT can help your sector visit www nkusi it co za our 01210 0 gt With our team s strong proven technological background you can be assured of a service that is both professional and innovative We make sure that tailor made service agreements accompany each business transaction and we guarantee all our workmanship NKUSI IT engineers are competent and certified in the following Microsoft scopes UNIFIED MESSAGING DESKTOP AND DEVICE MANAGEMENT e Microsoft Exchange 2013 e Microsoft Lync Windows 7 e Windows 8 DOCUMENT MANAGEMENT AND COLLABORATION CLOUD SERVICES Microsoft SharePoint 2013 e Office 365 e Windows Azure SYSTEMS AND SERVER MANAGEMENT e Microsoft Systems Center 2012 NKUSI IT SPECIALIZE DESERVES T O our partners We ve partnered with industry leading IT companies to offer you a world class service E Microsoft CACCSYS what we do We provide you with Microsoft services ER Exchange gt SharePoint M Lync N Kols Ma Microsoft Dynamics P System Center Windows WE PROVIDE OFF SITE TECHNICAL SUPPORT e Desktop managemen
9. m transmit and receive units can be installed in various ways it can also be fitted onto a building s roof on a freestanding mast or inside a building behind glass Since infra red band optical signal is able to transmit through glass all that s required is that each pair of laser units remain within line of sight When solutions over long distances are required we can install two hops comprised of four units with two units in the system being placed back to back NETWORK AND CABLE PLANT ANALYSIS AUDITS FAULT FINDING REPORTING AND REMEDIAL ACTION When users experience network issues they tend to look for cabling problems first Instead of only being able to test and repair excluding cabling problems our technicians can troubleshoot and solve virtually any networking problem We offer complete WAN and LAN field analysis inter network troubleshooting network performance optimization end to end network traffic monitoring and analysis delay testing between ports signalling simulation BER testing error injection physical line status outlet location floor plans network diagrams indicating servers switches and routers for example standard reports for wiring on outlets patch panels and cabinets and copper or fibre cable testing for standards compliance as well as reports on the results 29 SO accreditations NKUSI IT is an accredited Dell partner the accreditation of which was awarded in 2011
10. s available as a hosted service Microsoft Exchange is available as on premises software and it is also possible to combine both online and on premises options as a hybrid solution depending on your particular requirements gt SharePoint CC the ultimate business collaboration tool SharePoint is the ultimate business collaboration tool As a centralized document sharing system SharePoint links colleagues so that they have access to a communal place where they can distribute files and information encouraging synchronized workflow With SharePoint every member of the team is quite literally on the same page one no longer has to worry about whether they have access to the latest version of a document or whether they ve received the correct meeting information for example Employees are now connected to one main sharing system With SharePoint Online there are additional benefits The associated overheads of managing the infrastructure fall away yet there are also flexible management options available One can tailor the amount of management control that they d like to retain depending on their organisation s requirements SharePoint is available in the Cloud as an individual offering or it can be purchased as part of Office 365 where one would also get access to Microsoft Exchange and Lync among other systems M Lync C Keeps you connected with your colleagues in real time 99
11. t SLA support services WE PERFORM ADVISORY AND CONSULTANT ROLES T contractors e Project managers WE INSTALL AND MANAGE HARDWARE We ve got the tools to make your organization perform optimally WE EQUIP SMALL MEDIUM ENTERPRISES e Dell Servers desktops and laptops e HP Servers desktops and laptops WE IMPLEMENT PEOPLE MANAGEMENT SOFTWARE PEOPLEWARE Payroll e HR Employee self service Time and attendance WE INSTALL AND MANAGE NETWORK CABLING SOLUTIONS UTP Category 5E Category 6 and Category 6A augmented structured cabling Traditional and blown fibre solutions multi mode and single mode e Voice cabling e Network surgery e Infra red free space laser e Network and cable plant analysis Exchange o Aerosol gt lt elatelale is a premier ce For an email calendar and contacts solution based in the Cloud Microsoft Exchange Online is a premier choice The benefits of using a cloud based email service versus one on a local computing device means that users can access their email remotely be it on a PC or mobile device by simply logging in As well as being an effective solution for individuals this type of cloud based system can be of great value to IT administrators business owners and professionals since it provides web based tools to manage one s business online It is a highly reliable easy to use product Microsoft Exchange Online i
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