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AVG-MS44 User Manual
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1. sS OOS USER 4 MANUAL S 544 Matrix Switcher HDMI 4x4 7 me avoeor All Rights Reserved Version 544 2015 1 0 Features Supports HDMI 1 4a 1080P 60Hz DVI1 0 compatible Supports 6 75Gbps bandwidth Intelligent EDID data management Online upgradable via USB port on the front panel LCD screen shows real time AVG MS44 is a high performance digital matrix connection status switching switcher for HDMI signals including 4 HDMI inputs status whether input output and 4 HDMI outputs signal contains HDCP and output resolution 17 WWW avgear com au A a gee AVG MS44 PLEASE READ THIS PRODUCT MANUAL CAREFULLY BEFORE USING THIS PRODUCT This manual is only for operation instruction only and not to be used in a maintenance capacity The functions described in this version are current as at March 2015 Any changes of functions and operational parameters will be updated in future manual versions Please refer to your dealer for the latest product details Version 1 0 1 3 15 3 WWW avgear com au AVG MS44 SAFETY OPERATION GUIDE In order to guarantee the reliable operation of the equipment and safety of the user please abide by the following procedures in installation use and maintenance 1 The system must be earthed properly Please do not use two blade plugs and ensure the alternating power supply
2. 3 4 COINS 4 Button 2 4 1 GOVINO E 4 2 Usage of IR Remote 4 2 1 aC 4 3 CONTO VA ____ __ 4 3 1 COMM Ol CUN aiquet 4 3 2 93401195 4 3 3 USB Firmware Updating RETENIR 4 4 NE QT 5 Panel Drawing 6 Troubleshooting amp 7 www avgear com au AVG MS44 1 Introduction 1 1 Introduction to the AVG MS44 AVG MS44 is a high performance digital matrix switcher for HDMI signals including 4 HDMI inputs and4 HDMI outputs It conforms to HDCP standards supports HDMI 1 4a and can handle 1080P 3D signals It can be controlled via a range of control methods including front panel buttons RS232 serial port and IR 1 2 Features Supports HDMI 1 4a 1080 96 2 3D DVI1 0 compatible Supports 6 75Gbps bandwidth Intelligent EDID data management Supports online upgrade process via USB port on front panel LCD screen shows real time connection status switching status whether input output signal is with HDCP and output resolution 1 3 What s in the Box 1x AVG MS44 2 Mounting ears 6 x Screws 1x 25232 cabl
3. Output Impedance 1000 Differential Video General Gain Bandwidth 6 75Gbit s Video Signal HDMI or DVI D 225MHz Clock Resolution Range Up to 1920 x owitching Speed 200ns Max 1200 60Hz or 1080P 60Hz EDID Management In built EDID data and manual EDID management HDCP Supports HDCP 1 3 auto and manual HDCP management Control Parts Control Ports 1 IR EYE black Panel Control Front panel buttons 1 RS232 9 pin female D Default IR remote Power Supply DC12V 2A Dimension 482 6 x 43 9 x W H D 236 5mm 1U high full rack wide 20 70 C Humidity 10 90 www avgear com au AVG MS44 6 Panel Drawing 482 60 mm 43 92 mm 436 32 mm i www avgear com au 12 AVG MS44 7 Troubleshooting amp Maintenance Problems Causes Color loss or no video The Connection of the signal output cabling may be incorrect or Check whether the cables are connected correctly and in working condition faulty Failed or loose sure the connection connection is good No signal at the input Check with output end oscilloscope or multimeter if there is any signal at the input output end Failed or loose sure the connection connection is good The extender may Send it to authorized have a fault dealer for repairing EDID management The HDMI cable is Change for another does not work normally broken at th
4. AVG MS44 to a control device with a serial cable and control AVG MS44 via the control device e g a PC 4 Connect IR receiver to the IR Eye port 5 Connect 12V DC power adaptor to AVG MS44 3 4 System Applications The AVG MS44 s performance and transmission stability makes it perfect for use in the computer realm security monitoring big screen displays conference system television education and banking institutions etc yo WWW avgear com au AVG MS44 4 System Operations 4 1 Button Control The operation examples are showed in 2 1 Front Panel Here we make a brief introduction to the system Query operations By pressing the button AV for 3 seconds it will enter into system query menu Use lt gt to check the previous next item Check the connection status of inputs Check the connection status of outputs Correspondence between inputs and outputs Check if the input is with HDCP Check if the output is with HDCP Check the output resolution www avgear com au ON Description Y means the corresponding port is connected with input device N means not Y means the corresponding port is connected with output device N means not Shows the correspondence between the 4 inputs and 4 outputs Y means the input signal is with HDCP N means not Y means the output signal is with HDCP N means not Use Up Down buttons to check all the 4 ou
5. ranges from 100v to 240v and from 50Hz to 60Hz Do not install the switcher in an environment where it will be exposed to extreme hot or cold temperatures This unit will generate heat during operation please ensure that you allow adequate ventilation to ensure reliable operation Please disconnect the unit from mains power if it will be left unused for a long time Please DO NOT try to open the casing of the equipment DO NOT attempt to repair the unit Opening the unit will void the warranty There are high voltage components in the unit and attempting to repair the unit could result in serious injury Do not allow the unit to come into contact with any liquid as that could result in personal injury and product failure www avgear com au d AVG MS44 TABLE OF CONTENTS BRU CC OU 1 About the 4 1 1 272148 T 1 2 Watene BOC e eaaa 1 3 Product Appearance 2 Front View OLAVOSVISAGA 2 1 Rear View of 944 2 2 System 3 Pree DIONS eera 3 1 System 3 2 ORME CTION due mtu Due d 3 9 oystem
6. atus Out12341n1234 Check the output resolution audio of output channels 969978 Check whether the input port is compatible with HDCP EDIDPCM x oet the audio part of input EDIDPCMO 1 port x to PCM format in EDID database EDIDG x Get EDID data from the output and display the output port number of X EDIDMInit Recover the factory default EDIDMInit EDID data EDIDM X BL Y Manually EDID switching EDIDMOSBO Learn the EDID data of output X to the input Y www avgear com au EDIDUpgradelx UpgradelntEDID x EDID x y Note Upgrade EDID data via the 85232 port X is for input port when the value of X is 5 it means to upgrade to all input ports When the switcher gets the command it will show a message to send EDID file bin file Operations will be cancelled after 10 seconds Note 1 Please cut off all connections of HDBaseT oorts Select one type of EDID data and upgrade built in EDID data Supports 4 types of EDID data 1 1080P 2D PCM2 0 2 1080P 2D 5 1 audio 3 1080P 3D PCM2 0 4 1080P 3D 5 1 audio 1 2 3or 4 When the switcher gets the command it will show a message to send EDID file bin file Operations will be cancelled after 10 seconds Set the built in EDID data of input port x to type y The value of is 1 2 3 and 4 The EDID data types are same as mentioned above AVG MS44 Please send the EDID file Please
7. e 4 Plastic cushions 4 x Screws Power adapter 12V DC IR remote receiver 1x User manual Note Please confirm that the product and accessories are all included if not please contact your dealer a www avgear com au d AVG MS44 2 Product Appearance T a M 1 i idi a 5 lt INPUTS lt QUTPUTS 2 1 Front Panel No Name BDescripion Micro USB port for firmware update Power Illuminates red when power is Indicator Normal mode Input buttons ranging from 1 to 4 INPUTS Query mode Press AV and hold for more than 3 seconds to Menu buttons enter this mode Press lt 4 gt to change menus to change selections AV synchronous button To transfer AV signal synchronously by the switcher Example To transfer the AV signals from Input 1 to Output 3 Operation Press buttons in this order Input 1 AV Output 3 ALL outputs button To transfer one input to all outputs Example Io transfer the AV signal from Input 1 to all output 6 Function channels buttons Operation Press buttons in this order Input 1 ALL EDID management button manually capture and learn the EDID data from output device to Input port Example Input 2 captures and learns the EDID data from O
8. e output end HDMI cable which is in good working condition support the resolution of the video source Manage the EDID data manually to make the resolution of the video source automatically compliant with the output resolution Cannot control the device by Wrong RS232 Type in correct RS232 control device e g a PC communication parameters communication parameters through RS232 port Broken RS232 port Send it to authorized dealer otatic becomes stronger Bad grounding Check the grounding and when connecting the video make sure it is connected connectors well Cannot control the device by The device has a previous Send it to authorized dealer RS232 IR remote front for repairing panel buttons No Video output when switching There is a blank screen on the display when switching If your problem persists after following the above troubleshooting steps seek further help from your authorized dealer WWW avgear com au
9. on Save To F1 ranges from 0 to 9 Y Y Yo Y X Z HDCP management el ALL 0O command Y is for input value or output value O X is the number of one port if the value of X is ALL it means all ports Z is for HDCP compliance status value 1 or 0 1 stands for with 0 stands for without Yz amp Zz1 means the input port is compliant with HDCP Y O amp Z 1 means output with HDCP Y Z 0 means the input port is not compliant with HDCP Y O amp Z 0 means output without HDCP A www avgear com au 2 _ AVG MS44 Ce aaa ae a 9900800 Manual HDCP management 960800 200801 Automatically HDCP 200801 management If input is with HDCP so is output EDIDH Xx BIy Input port y learns the EDID EDIDH01B01 from output port x If the EDID data is effective and the audio part supports not only PCM mode then force set it to PCM mode If the EDID data is not effective then set it as initialized EDID data DigitAudioOFF x Disable HDMI audio output DigitAudio OFF with Output of port x 4 X 1 2 3 4 disable this one port X 5 disable all the 4 ports 90091 1 Heset to factory default Factory Default status mode of the inputs Connect NNNN of the outputs Connect YNNN the inputs the outputs 9609975 Check the switching st
10. send the EDID file EDID 02 01 1 Please disconnect all the twisted pairs before sending command ED IDUpgrade X 2 In the above commands are symbols to aid reading and do not need to be typed in actual operation 66 33 Please remember to end the commands with the end symbols 7 4 Type the command carefully it is case sensitive www avgear com au AVG MS44 4 4 USB Firmware Updating To meet with the request of different users or additional functions in future the firmware of AVG MS44 can be upgraded via USB When you need to upgrade it please download the latest upgrade file and then you are able to upgrade it through the update EXE software Copy the EXE software to the PC in controlled and double click the program to upgrade the firmware 3 Updata v1 4 1 exe When the program is running normally it will enter into the interface as shown in next figure please press the button Open and choose the upgrade file downloaded and then press the button Updata Then it starts to upgrade When finished it will appear with a dialog box showing the message Update success Connect USB Update File Note The COM number connected with PC is available only for range 1 to 9 www avgear com au AVG MS44 5 Specifications Video Input Video Output nput 4 HDMI Output 4 HDMI HDMI HDMI 2 9V 3 3V 2 9V 3 3V Input Impedance 1000 Differential
11. tput resolutions AVG MS44 4 2 IR Control 4 2 1 Usage of IR Remote Q E Standby button press it to enter exit standby INPUTS o eee Input channels range from 1 4 Menu buttons AV ALL and EDID buttons have the same functions as AV ALL and EDID on the front panel THROUGH to transfer the signals directly to the corresponding output channels Example Press 3 THROUGH the result will be IN 3 OUT 3 Press ALL THROUGH the result will be 1 1 22 33 4 4 Output channels ranges from 1 4 Professional HDMI Matrix Switcher Note In built IR or extended IR receiver connected to IR Eye can control the device with this remote control www avgear com au AVG MS44 4 3 RS232 Control 4 3 1 Control AVG MS44 via a PC To control AVG MS44 you need to connect the 9 pin female RS232 port to a PC s RS232 port By using RS232 control software and setting right specifications you are able to control AVG MS44 ENS 2 N 9 R WY A x oa NC PC X 4 3 2 RS232 Control Software Setting Installation Copy the control software file to the computer which is connected with HDMI Matrix Switcher Removal Delete all the control software files in corresponding file path Basic Settings Firstly connect the HDMI Matrix Switcher with all input source devices and output displa
12. utput 4 Operation Press buttons in this order EDID Input 2 Output 4 Output buttons ranging from 1 to 4 correspond to the 4 HDMI dli outputs ports WWW avgear com au AVG MS44 2 2 Rear Panel Description D GROUND Chassis Ground Terminal INPUTS 4 HDMI input ports connect with HDMI ports of signal sources OUTPUTS 4 HDMI output ports connect with HDMI ports of output source 9 devices IR EYE Connect with IR receiver use the IR remote to control the AVG MS44 RS232 The serial port for unit control 9 pin female connector 5 connects with control device such as a PC Make sure to set corresponding communication protocol parameters correctly Power Illuminates red when powered 3 System Connection 3 1 Usage Precautions 1 System should be installed in a clean environment with temperature and humidity maintained to within equipment specification 2 All of the power switches plugs sockets and power cords should be insulated for safe 3 All devices should be connected before power on pm wWww avgear com au 18 kh AVG MS44 3 2 System Diagram Audio Video Signal RS232 Control Signal 3 3 Connection Procedure 1 Connect HDMI sources e g DVD to HDMI INPUTS of AVG MS44 with HDMI cables 2 Connect HDMI displayers to HDMI OUTPUTS of AVG MS44 with HDMI cables 3 Connect the RS232 port 9 pin female connector of
13. y devices Then connect HDMI Matrix Switcher with a computer which is installed with 5232 control software Note Please set the parameters including COM number baud rate data bit stop bit and the parity bit correctly and then you are able to send commands 4 3 3 RS232 Commands Communication protocol RS232 Communication Protocol Baud rate 9600 Data bit 8 Stop bit 1 Parity bit None Command Codes Functions 7 FeedbackExample information on the Matrix buttons on the Matrix firmware MessageOff Turn off the feedback MessageOff command from the com port It will only show the Switch MessageOn Turn on the feedback MessageOn command from the com port Demo Switch to the demo mode Demo Mode 1 251 2 22 3 23 and so on The switching interval is 2 seconds To cancel the previous Undo OK m www avgear com au A C AVG MS44 0 0 Transfer signals from the 1 To All input channel x to all output channels the corresponding output channels respectively channels input channel x to the output channel x x Switch on the output channel 1 Open x All Switch on all output All Open channels x1 B x2 Transfer the AV signal from 01802 the input channel x1 to the output channel x2 Query all outputs statues 1 gt 1 AV 1 1 2 gt one by one 2 AV 3 gt 3 4 gt 4 Save Y Save the present operati
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