USB KVM Extender User Manual
Contents
1. Specifications Function CE750L CE750R Connectors Console Keyboard 1 x USB Type A Female White Ports video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female White Speakers 1 x Mini Stereo Jack Female Green Mic 1 x Mini Stereo Jack Female Pink RS 232 1 x DB 9 Female 1 x DB 9 Male Black Black KVM KB Video 1x SPHD 15 Female N A Ports Mouse Yellow Speakers 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink Power 1 x DC Jack Black Unit to Unit 1 x RJ45 Female Black LEDs Local 1 Green N A Remote 1 Green 1 Green Link N A 1 Green Picture Compensation N A 1 Orange Pushbuttons Operating Mode 1 x Pushbutton N A Selection Picture Compensation N A 2 x Pushbuttons Emulation Keyboard Mouse USB Video 1920 x 1200 60Hz 30 m 1600 x 1200 60Hz 150 m 1280 x 1024 60Hz 200 m DDC DDC2 DDC2B Power Consumption DC5 3V 3 0W DC5 3V 4 2W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 0 49 kg Dimensions 20 0 x 8 0 x 2 5 cm Lx W x H 25 CE750 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets Probl2. 0 0 cece cee teens iv About this Manual vii CONVENIOS ct a o e lai vii Product Information LL viii 1 Introduction OVNI Wat e e LA Ben a 1 Feature S eto eni iene dag inet ii orto 2 Redulrementsi 4 as Ce RT a en 3 Gonsolesn gt catrend IRRE re ee 3 GOMmputerss rer ee ila A ta 3 Gables ii a a ra 3 Operating Systems ses ers esse ess sr see sea 4 Components vectra ri e tiles 5 CE750L Local Unit Front View 5 CE750R Remote Unit Front View 0 00 eee 6 CE750L CE750R Rear View 7 Side MEW ia wate 7 2 Hardware Setup Rack Mounting 4 5 r e234 coats 2484 Bes eee en La 9 Installation u i ge ra ele 11 Grounding sn ae ee ops 11 setting UP sia ici a a ee LR 13 Installation Diagrams LL 14 CE750L CE750R Rear View 14 GE750L Front View 3 00 as ie a an 15 3 Operation Operating Modes 2 2 2220 s seen een een een nen 17 Mode Selection 0 000 cece ete tenes 17 Picture Compensation 0 000 cee eee ete nn 18 LED Display otra em en ee 19 CE7SOE Loca UNY 5 cack pate 4 eter en on othe aaa di 19 CE750R Remote Unit 2 22 0 0 cece tee 19 CE750 User Manual Appendix Safety Instructions LL 21 Gene tal ysis eae a Pee es ee 21 Rack Mounting hse res daa week ek eed es vee age de dd 23 Technical Support 24 international east pat Rae eek ar 24 North America 24 Specifications oremi e allietare ira 25 Troubleshooting LL 26 OVervieWi i
3. 20 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type p
4. connect to a serial terminal for configuration Local Unit or serial devices such as touchscreens and barcode scanners Remote Unit Supports stereo speakers and stereo microphone USB overcurrent detection and prevention Pushbutton operating mode selection Local Unit only select between Local and Auto operating modes Built in 8KV 15KV ESD protection Contact voltage 8KV Air voltage 15KV and 2KV surge protection Adjustable gain control automatically and manually adjusts signal strength to compensate for distance High resolution video up to 1920 x 1200 amp 60Hz 30 m 1600 x 1200 60Hz 150 m 1280 x 1024 amp 60Hz 200 m Supports VGA SVGA SXGA 1280 x 1024 and UXGA 1600 x 1200 and multisync monitors local monitor supports DDC DDC2 DDC2B Hot pluggable Rack mountable Easy to install no software required connecting cables to the devices is all it takes Chapter 1 Introduction Requirements Consoles A VGA SVGA SXGA UXGA or multisync monitor capable of the highest resolution that you will be using on any computer in the installation Note If you connect a DDC type monitor to the Local Unit the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide A USB keyboard Note You can use different brands and models of USB keyboard on the Local and Remote Units but support
5. console without access has to wait until the console with access stops inputting data before it can gain access Remote The remote console has KVM access Remote mode can only occur when the pushbutton on the CE750L is set to Auto and the local console is idle See note at the top of page 18 Note The default operating mode is Auto Mode Selection The Operating Mode Pushbutton located on the CE750L s front panel controls the operating mode of the CE750 USB KVM Extender system Pressing the switch toggles through Local and Auto operating modes 17 CE750 User Manual Note Remote mode cannot be selected The remote console can get control only when the Operating Mode Pushbutton on the CE750L is toggled to Auto and the local console is idle If the remote console is then idle for more than five seconds the local console can gain access Picture Compensation The quality of the video display can deteriorate with distance The Picture Compensation pushbuttons on the front panel of the CE750R adjust the quality of the video on the remote console Depending on the distance from the console 1f it becomes necessary to fine tune the video signal press the plus button to increase the video signal gain press the minus button to decrease the video signal gain Chapter 3 Operation LED Display The CE750 Local and Remote Units have front panel LEDs to indicate their operating statu
6. for multi function keyboards 1s limited to the standard 104 keys A USB mouse Note You can use different brands and models of mouse on the Local and Remote Units but only the left and right mouse buttons and scroll wheel features are supported Other mouse features are not supported Computers The following equipment must be installed on each computer that is to be connected to the system A VGA SVGA SXGA UXGA or multisync card USB host controller and Type A USB port Cables For optimal signal integrity and to simplify the layout we strongly recommend that you use the high quality custom USB KVM Cable that is provided with this package Cat 5e cable is the minimum required to connect the Local and Remote CE750 Units Cable of a lower standard will result in degrading of the video signal For best performance we strongly recommend Cat 5e cable CE750 User Manual Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 XP Vista Linux RedHat 7 1 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX FreeBSD 4 2 and higher Novell Netware 6 0 and higher Chapter 1 Introduction Components CE750L Local Unit Front View 1 2 3 4 AUTO LOCAL O af O o o 3 4 REMOTE LOCAL RS 232 No Component Description 1 KVM Port Section I
7. ici pd Lario i e a 26 About SPHD Connectors 26 Limited Warranty CE750 User Manual About this Manual This User Manual is provided to help you get the most from your system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CE750 system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes the steps that are necessary to quickly and safely set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE750 An Appendix provides specifications and other technical information regarding the CE750 Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps gt Indicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Run N Indicates critical information vii
8. top inside of the RJ 45 connector as shown in the diagram below In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides of the RJ 45 socket as shown in the diagram below Chapter 2 Hardware Setup Setting Up Setting up the CE750 USB KVM Extender system is simply a matter of plugging in the cables Make sure that all the equipment to be connected up is powered Off Refer to the installation diagram on the following page and do the following 1 Plug the cables from the local console devices mouse keyboard monitor microphone speakers into their ports on the Console section on the rear of the Local Unit CE750L Each port is marked with an appropriate icon to indicate itself Plug the appropriate connectors on the USB KVM cable supplied with this unit into their ports on the CPU section on the front of the Local Unit CE750L Plug the connectors on the other end of the USB KVM cable into the appropriate ports on the local computer Each connector is marked with an appropriate icon to indicate which it is Note If you are combining the CE750 with a KVM switch the other end ofthe USB KVM cable plugs into the appropriate ports on the KVM switch For control of serial devices connect the RS 232 serial port on the local unit to a serial port on the local computer Plug either end of the Cat 5e cable into the CE75
9. 0L s Remote I O port Plug the other end of the Cat 5e cable into the I O port of the Remote Unit CE750R Plug one of the power adapters supplied with this package into an AC source plug the adapter s power cable into the CE750L s Power Jack Plug the cables from the remote console devices mouse keyboard monitor speakers microphone into their ports on the Console side of the CE7SOR Plug the second power adapter supplied with this package into an AC source plug the adapter s power cable into the CE750R s Power Jack CE750 User Manual Installation Diagrams CE750L CE750R Rear View CE750L Cat 5e cable Chapter 2 Hardware Setup CE750L Front View AUTO LOCAL G 52 o o REMOTE LOCAL r O Q 2 U O USB KVM cable x es 000 AER ATO EDO 15 CE750 User Manual This Page Intentionally Left Blank Chapter 3 Operation Operating Modes The CE750 USB KVM Extender has three operating modes Local Auto and Remote as described in the table below Mode Description Local Only the local console has KVM access The remote console s keyboard video and mouse input is disabled Auto Both the local and remote consoles can have KVM access but not at the same time The
10. 50 User Manual 2 Screw the bracket into any convenient location on the rack 2 O OO O OO O OO 000 000000 O OO O OOH BEE Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws 10 Chapter 2 Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded 1 Use two grounding wires to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 a e 7 2 Make sure that the computer that the CE750L connects to and the monitor that the CE750R connects to are properly grounded SA Tb R Ie STP Cable Cat 5e or higher up to 150 m x deo 0 0 dero N OO a O 22 CE750 User Manual 3 For increased grounding protection use STP shielded twisted pair cable to connect the Local and Remote Units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding wire Solder this wire to the RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the
11. CE750 User Manual Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The CE750 is a USB Universal Serial Bus based KVM Extender with automatic signal compensation and RS 232 serial functionality that allows access to a computer system from a remote USB console USB keyboard monitor and USB mouse Because it allows access to a computer system from a remote console the CE750 is perfect for use in any type of installation where you need to place the console where it is conveniently accessible but you want the system equipment to reside in a safe location away from the dust and dirt of the factory floor or the harsh environmental influence of a construction site for example The CE750 is also useful for control and security purposes where you can have the system unit in a secure area at the same time that you put the console in the most convenient location for user access This is ideal for managing highly confidential data systems The CE750 improves on previous designs by 1 the addition of an RS 232 port on both the Local and Remote Units the RS 232 port on the Local Unit allows you to connect to a serial te
12. USB KVM Extender CE750 User Manual www aten com CE750 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China er ESE EMIR alia E FR a AME SREE SA EM Heat O O O O imamate o o O o O RRASA EAT A ARA EAST 11363 20061 EN REERZT O 7 RENEE IAS AE DIRE DAN R HAMA PHS SRY SIT 11363 2006 REEK x RTVA A EUR E DAFO MAA HHSJ T 11363 2006 REER He CE750 User Manual User Information Online Registration Be sure to register your product at our online suppo
13. age 19 Chapter 1 Introduction CE750L CE750R Rear View Bcsav 00000 222 00000 REMOTE 1 0 Side View N No Component Description 1 Power Jack The cable from the DC Power adapter connects here 2 Audio Ports These mini stereo ports are for the speakers green and microphone pink 3 Remote l O The Cat 5e cable that connects the Remote and Local Units plugs in here 4 Console Ports The Local and Remote console s keyboard monitor and mouse plug into these ports 5 Grounding Terminal The grounding wire used to ground the unit attaches here See Grounding page 11 for further details CE750 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup device is provided on page 21 Please review 1t before I 1 Important safety information regarding the placement of this proceeding 2 Make sure that the power to all devices connected to the installation are turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CE750L and CE750R can be mounted on system racks To rack mount a unit do the following 1 Using the screws provided in the Rack Mount Kit screw the mounting bracket into the top or bottom of the unit as show in the diagram below Phillips hex head y M3 x 8 CE7
14. em Action No video Make sure that all cables are securely plugged into their sockets Poor quality video The video quality can be improved by using the Picture Compensation pushbuttons on the CE750R to increase or reduce the video signal gain The video quality can be improved by reducing the refresh rate About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 26
15. fyou are combining the CE750 with a KVM switch the USB KVM cable that links to the respective ports on the Console section of the switch plugs into these ports 2 RS 232 Serial Port This RS 232 serial port is for connecting to a serial terminal for configuration 3 Operating Mode This pushbutton toggles between the Operating Pushbutton Modes available from the Local Console Local only the Local Console can control the system s Auto both the Local and Remote Consoles can control the system Note The default operating mode is Auto See Operating Modes page 17 for full details 4 LEDs The CE750L has two LEDs to indicate the operating status of the Local CE750L and Remote CE750R Units See LED Display page 19 for full details CE750 User Manual CE750R Remote Unit Front View 1 2 3 4 i iL Picture Compensation asa 02 0 0 RS 232 No Component Description 1 RS 232 Serial Port RS 232 serial devices such as touchscreens or barcode scanners plug into this port 2 Picture Compensation These pushbuttons adjust the video quality of the Pushbuttons remote console See Picture Compensation page 18 for details 3 Picture Compensation Flashes to indicate that video quality has been LED adjusted 4 LEDs The CE750R has two LEDs to indicate the operating status of the Local CE750L and Remote CE750R Units See LED Display p
16. he rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 23 CE750 User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support see Telephone Support page iii North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 24 Appendix
17. lug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 21 CE750 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled int
18. not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CE750 User Manual Package Contents The CE750 package consists of 1 CE750L USB KVM Extender Local Unit 1 CE750R USB KVM Extender Remote Unit 1 USB KVM Cable 1 8 m 2 Power Adapters 1 MountingKit 1 User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE750 since this manual was printed Please visit our website to download the most up to date version of the manual O Copyright 2008 2012 ATENO International Co Ltd Manual Part No PAPE 0297 AT4G Manual Date 2012 02 22 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CE750 User Manual Contents EGG Information vivai ea ii ROHS A i ee a ee nn en Pde a bil ii SUT 11364 2006 0 0 i eine cigs latas ge bard bee aaa a ii User Information LL ili OnlinesRegistration nyess re A PRI iii Telephone Support teens ili User Notices Ara ario da astas ili Package Contents
19. o the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 22 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to t
20. rminal for configuration while the RS 232 port on the Remote Unit allows you to connect serial devices such as touchscreens and barcode scanners 2 the addition of a dedicated KVM port section on the Local Unit so you can simply and easily include a KVM switch in your installation 3 using inexpensive Cat Se cable instead of bulkier more expensive standard cables for a much neater more convenient more reliable data transfer connection 4 its ability to sense the distance to the system and automatically adjust the gain accordingly and 5 featuring a custom ASIC to ensure the utmost in reliability and compatibility Further CE750 key features are built in 8KV 15KV ESD protection and 2KV surge protection and picture compensation pushbuttons on the Remote Unit to adjust the picture on the remote console Setup is as easy as can be simply connect the computer system box and local console to the Local CE750L Unit run the Cat 5e cable to the Remote CE750R Unit up to 150 meters away and plug the remote console into the Remote Module CE750 User Manual Features Local and Remote Units connect at distances up to 150 m using Cat Se cable Dual console operation control your system from both the local and remote USB keyboard monitor and mouse consoles Built in ASIC for greater reliability and compatibility Auto Signal Compensation ASC USB Keyboard and USB Mouse Ports RS 232 serial ports allows you to
21. rt center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was
22. s as shown in the tables below CE750L Local Unit Operating Mode LED Local Auto Local Lights to indicate Lights when the local console is active the Remote Green that the local LED is off console is active Turns off when the remote console is active the Jete Remote LED is Remote LED turns on off Flashes on and off alternately with the Remote LED when neither console is active Remote The LED is off Lights when the remote console is active the Local Green LED is off Turns off when the local console is active the Local LED turns on Flashes on and off alternately with the Local LED when neither console is active CE750R Remote Unit LED Indication Link Green Lights steadily to indicate that the connection to the Local Unit is ok Flashes when there is a problem with the connection to the Local Unit and Remote LED is off Remote Green Lights when the remote console is active Is off when the local console is active or when there is a problem with the connection to the Local Unit Flashes to indicate that the system is in Auto Mode Picture Compensation Orange Flashes when a Picture Compensation pushbutton has been pushed or and the CE750 is adjusting the video gain Lights steadily to indicate that video gain adjustment has been completed and saved CE750 User Manual This Page Intentionally Left Blank
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