Manual-I: IG for QuadroFXO
Contents
1. Quad roxo The PSTN VoIP AL Manual I Installation Guide for QuadroFXO SW Version 5 1 x QuadroFXO Manual Installation Guide Copyright and Trademarks Copyright 2003 2009 Epygi Technologies Ltd All Rights Reserved QuadroFXO is a registered trademark of Epvgi Tech nologies Ltd Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation All other trademarks and brand names are the property of their respective proprietors Limited Warranty Epygi Technologies Ltd Epygi warrants to the original end user purchaser every Quadro to be free from physical de fects in material and workmanship under normal use for a period of one 1 year from the date of purchase proof of pur chase required or two 2 years from the date of purchase proof of purchase required for products purchased in the European Union EU If Epvgi receives notice of such defects Epvgi will at its discretion either repair or replace products that prove to be defective This warranty shall not apply to defects caused by i failure to follow Epygi s installation operation or maintenance instruc tions ii external power sources such as a power line telephone line or connected equipment iii Products that have been serviced or modified by a party other than Epygi or an authorized Epygi service center iv Products that have had their original manufacturer s serial numbers altered defaced or del2. Extension 24 In this case the following call routes are needed QuadroFXO SW Version 5 1 x 22 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Private Data Network li 10 20 30 30 Quadro 5 rK EP 10 20 30 20 i Kuadro 9 Fig l 25 Call Routing example dialing plan QuadroFXO 10 20 30 10 path to Quadro2x 10 20 30 20 path to Quadro4x path for all outgoing calls to PSTN 10 20 30 30 PSTN Destination mee PBX path to the single extensions path for all outgoing calls to PSTN 10 20 30 30 PSTN came b PBX path to the single extensions path for all outgoing calls to PSTN 10 20 30 30 PSTN To define the call routing paths needed on QuadroFXO open Call Routing in the Teleph ony menu and select Local Routing Table The Call Routing Local Routing page will be displayed QuadroFXO SW Version 5 1 x 23 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO oa Q ers lepe y benm pas etwas Call Routing Table Fig l 26 Call Routing example dialing plan Per default in standalone mode Call Routing Table is empty on QuadroFXO You need to add all routing rules manually Select Add to set the 1 route that leads the incoming PSTN calls to the Quadro2x Ga E fibers ee aS L I here Call Routing Wirard Bewtirey Call Type L Bd Errirr reade Kap aa d Finis Pg Di ar Hepes b i i apapa j pahin
3. checkbox is present when RA DIUS client is enabled With this checkbox selected when dialing the current pat tern callers will need to pass the authentication through RADIUS server see above e RADIUS Accounting checkbox is present when RADIUS client is enabled With this checkbox selected no authentication will take place but a caller identifying CDR call detail report will be sent to the RADIUS server Checkbox selection en ables accounting on the RADIUS for the certain call Fail Reason offers a list of fail reasons depending on the selected call type If the selected fail reason occurs the local routing table will be parsed for the next matching pattern and if found the call will be routed to the destination specified there In the example described here the default value None is used The Transport Protocol for SIP messages manipulation radio buttons group is available for SIP or IP PSTN call types only and allows you to select the transport UDP TCP or TLS to transmit the SIP messages through The SIP Privacy manipulation radio buttons group is only available for the SIP call type and allows you to select the security of the SIP route by means of hiding or replacing depend ing on the configuration of the SIP server the key headers of the SIP messages used to es tablish the call e Default Privacy with this selection Quadro specific SIP privacy will not be applied and all privacy will rely on the configuratio
4. e TCP IP network protocol installed on each PC e For optimal results Internet Explorer 5 5 or higher or Netscape Navigator 4 7 or higher are recommended Please Note The QuadroFXO is shipped with one straight RJ 45 CAT 5 cable If the LAN connector of the QuadroFXO is to be connected to a hub or switch a crossover cable may be required QuadroFXO SW Version 5 1 x 5 QuadroFXO Manual Installation Guide Hardware Overview Hardware Overview QuadroFXO s Rear Panel Fig l 1 QuadroFXO s backplate 1 Power supply socket Use only the power adapter delivered with the QuadroFXO 2 LINE sockets to connect the Quadro to the PSTN network using standard analog phone service These are FXO Foreign Exchange Office analog ports 3 The Reset button may be used in two ways 1 to initiate a normal reset 2 to carry out a factory reset A normal reset is executed by pressing the Reset button with a pa per clip for an instant Pressing the reset button and holding it down for 7 seconds or more will execute a fac tory reset This will restore the factory defaults and clear all settings including the IP address and the administration password you entered Please Note A Factory Reset forces the default LAN IP address of 172 28 0 1 and default administrator s password of 19 4 RJ 45 socket to attach a Local Area Network LAN via an Ethernet CAT 5 cable If a Quadro IP PBX or a PC is connected directly to this socket a straight cable
5. raeg Pip Co geal Talley di bii Rissi Pary Ti Inab s ihi n Lofty heat Line HIP Fa ary LEA Reger ool Fig l 28 Local Call Routing Wizard Routing Call Type Add Entry page 2 QuadroFXO SW Version 5 1 x 25 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Use Extension Settings is applicable to SIP and IP PSTN call types only and allows to se lect the extension also Auto Attendant on behalf of the call that will be placed The SIP set tings of the selected extension will be used as the caller information If no entry is selected in this list the original caller information will be kept If the Keep original DID checkbox is se lected the called destination will receive the original callers information rather than the in formation of extension selected from the Use Extension Settings list Destination Port requires the port number of the destination or the SIP server As Quadro devices use port 5060 per default enter 5060 User Name and Password are identification settings for public SIP servers or servers re quiring authentication Leave these fields empty AAA Required checkboxes are used to choose one or more Authentication Authorization and Accounting AAA settings o Local Authentication with this checkbox selected callers will need to pass au thentication through Local AAA table see below when dialing the current pattern e RADIUS Authentication and Authorization
6. LAN Services Menu of the Quadro IP PBX click on DHCP Set tings for the LAN Interface and select View DHCP Leases The table on the opened page should list the IP address and other details of QuadroFXO Mam Syriam Uema Tele dinjnz ibaiei plink Hatem k DHCP Leases Fig l 31 DHCP Leases page of the Quadro IP PBX QuadroFXO SW Version 5 1 x 29 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Step 3 Sharing Mode Configuration on Quadro IP PBX This configuration is required on the Quadro IP PBX in order to make it use the shared FXO lines on the QuadroFXO as well as to configuration the appropriate settings for the success ful authorization between Quadro IP PBX and the QuadroFXO Connect to the Web GUI of the Quadro IP PBX and login as an administrator From Teleph ony menu enter External PSTN Gateways page Han Seen Urar Telephony internet Upink Hele External PSTN Gateways Fig l 32 External PSTN Gateways page on Quadro IP PBX Select the Use PSTN lines of the other device checkbox and press Save to apply changes Press the Authorization Parameters link External PSTN Gateways Authori zation Parameters page is displayed Here a list of authorized devices should be config ured Lam Syaleni litera Telepbesiny derived Lipa ist sarab External PSTN Gateways Authorization Parameters Ack fe jien Select at hirano Saeco five Sle Fig l 33
7. e TCP IP network protocol has to be installed e DHCP has to be activated to request the IP address automatically Please Note If your PC is already configured for DHCP then simply power it on Verify the LAN LED is lit If not check the cable connections Follow the instructions below to install TCP IP and enable DHCP functionality TCP IP and DHCP under Windows 2000 Windows XP Windows 2000 and Windows XP PCs with Ethernet cards or adapters normally are config ured with a TCP IP network connection by default Nothing additional needs to be installed To enable the DHCP functionality you may have to modify the properties of TCP IP 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network Connection icon to open the corresponding window Select Lo cal Area Connection with the right mouse but ton and select Properties 3 Highlight Internet Protocol TCP IP and click Properties The corresponding window will be displayed QuadroFXO SW Version 5 1 x file Edt yew Fote ook Ady JSP Gaa L DI jos T ie i Melmart Conadi LAS or High Speed internet dN Loca Ansa Connecty Wizand hel Connection viad Local Area Connection Properties 21x General Authentication Advanced Connect using Ba Intel 8255x based PCI Ethernet Adapter 10 100 This connection uses the following items ml IBA Client for Microsoft Networks M 8 File and Pri
8. port on the QuadroFXO s rear panel and plug the power adapter into a power outlet Only use the original power adapter and plug it into a power strip with surge protection or to a UPS if available The red LED Fault will glow for several seconds followed by the yellow LED Info which will glow for several minutes As soon as Info is off the QuadroFXO is opera tional e Check the LEDs The green Busy LED should glow continuously The green LAN and WAN LEDs will blink when cables are connected to these ports and all devices are pow ered up If the green LAN and WAN LEDs do not blink verify cabling and ensure that all devices are powered up Please Note CAT 5 cables can be faulty without visual indication The LAN and WAN LEDs verify that the Ethernet connection is established between the end points If these LEDs are not illuminated there is a connection problem between the QuadroFXO and the other device Some modems hubs switches and routers will require the use of crossover cables QuadroFXO SW Version 5 1 x 9 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Configuring the Standalone Gateway QuadroFXO To configure the standalone gateway QuadroF XO basically two steps are needed Step1 Basic Configuration using the System Configuration Wizard and the Internet Configuration Wizard Step 2 Specifying the Call Routing paths according to your dial plan The most important settings requi
9. transmits up to 10 Mbps and the LAN port transmits at 10 Mbps or 100 Mbps Internet or Private Data Network tp a x Admin LAN part PC al Fig l 3 Standalone gatewav Connection overview Every device within an IP network requires a unique IP address to identify itself Since the QuadroFXO used as a standalone gateway connects to both the LAN Admin PC and the WAN Private Data Network or Internet it has to be part of both networks and must have two IP addresses one for the WAN side and one for the LAN side The QuadroFXO s inte grated firewall NAT functionality will hide the LAN IP address from the WAN Internet side As the firewall is switched off per default you need to enable it There are two ways of assigning an IP address statically or dynamically The QuadroFXO can be configured with a static IP address on the WAN interface You also can use a DHCP server assigned IP address on the WAN side Please Note A DHCP client is software that requests an IP address from a DHCP server A DHCP server assigns on request a unique IP address to a device The QuadroFXO acts as a DHCP client on its WAN interface and as a DHCP server on its LAN interface Local PSTN ae Quadro IP PRX LINE ports internet or Private Data Network QuakiingF AQ s Fig l 4 LINE expansion Connection overview Besides acting as a standalone gateway Quadro FXO may serve as a LINE expansion for Quadro IP PBXs
10. will be restored QuadroFXO SW Version 5 1 x 37 QuadroFXO Manual Installation Guide Appendix Configuring SIP NAT Traversal Appendix Configuring SIP NAT Traversal The QuadroFXO initiates and receives SIP calls from the network connected to the WAN port To receive SIP calls the QuadroFXO must be able to receive packets from the SIP server or any other device that is trying to make an incoming call If the QuadroFXO is placed behind a router with NAT like most basic routers on the market today the QuadroFXO will not be able to receive calls To resolve this issue either STUN must be en abled on the QuadroFXO or SIP NAT traversal must be set up in the router and in the QuadroFXO to properly route the incoming calls NAT or Network Address Translation is a common feature used to expand the use of con nected PCs and other networked devices without having to use multiple global Internet pub lic IP address Most ISP will assign one public IP address to each customer that is con nected to the Internet The customer can use a router to provide NAT capability and create a private network of PCs and other devices not visible to the Internet This method offers secu rity and also eliminates the need to assign global Internet public IP addresses to each de vice Please Note SIP NAT traversal only works with Internet connections that have static IP ad dresses Verify from your provider this is the case for your Internet connection Some
11. x 32 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Uae tye Get Dipig heuer iima feo Fig 4 Call Routing table on QuadroFXO All these routing rules cannot be edited or deleted Please Note Any changes made in the FXO Settings on the Quadro IP PBX will automati cally be reflected in this table Please Note Following dependencies are used when sharing the FXO lines e The configuration of all FXO lines line state PSTN Number Allowed Call Type etc on the QuadroFXO gateway is transparent to Quadro IP PBX and will be dis played in the table on the FXO Settings page e Independent of the configuration on the QuadroFXO the incoming calls on all shared FXO lines will be automatically routed to the default Auto Attendant 00 once FXO sharing is activated Occasionally routed destinations can be changed on Quadro IP PBX by clicking on the corresponding FXO line e Any changes applied to the configuration of shared FXO lines on Quadro IP PBX will be automatically reflected in the FXO Settings page and Call Routing table on the QuadroFXO gateway e All custom Call Routing rules created on the Quadro IP PBX and dedicated for some advanced call routing through the shared QuadroFXO gateway will be automatically deleted once the FXO line sharing is disabled Those routing rules will not be recovered if the sharing is enabled again How this configuration works When the Quadro
12. Configuration Wizard The QuadroFXO will then stop internal functions and apply the changes made in the wizard Qepvsi QuadroFXO Svstem Configuration Wizard Vizard execution progress Preparing rollback stopping system services gt Software Watchdog gt DHCP Serv gt NTP jer server gt NTP Cli nt Vv e Saving new configuration If you changed the IP address of the LAN interface this will be the last message you Please reconfigure your PC now Bye Bye Activating new configuration gt Network Interface Please check your pending events Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig l 13 Wizard execution process QuadroFXO SW Version 5 1 x 14 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO After this is complete the QuadroFXO will reply with the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Confirm settings Fig l 14 Confirm Settings page Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot Please Note If vou do not use DHOP for vour LAN and vou have changed vour LAN set tings make sure that the IP address of the PC connected to Quadro is still within the speci fied IP address range Otherwise your PC might be unable to establish a connection to Quadro If you
13. External PSTN Gateways Authorization Parameters page on Quadro IP PBX Press Add functional link to add new authorization parameters for the QuadroFXO Mi Sten Weis 3 M lipli ini lifi imat Uplink Helwan k External PSTN Gateways Authorization Parameters Add Entry u if s ardid ma l Dak Fig l 34 External PSTN Gateways Authorization Parameters Add Entry page on Quadro IP PBX On the opened page insert the Username and the Password in the corresponding text fields These authentication parameters should match on both Quadros Save the parame ters QuadroFXO SW Version 5 1 x 30 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Step 4 Sharing Mode Configuration on QuadroFXO This configuration is required on the QuadroFXO to share its FXO lines to the QuadroFXO Open the Web Management of the QuadroFXO in your browser by default QuadroFXO IP is 172 28 0 1 Go to Telephony menu enter PSTN Lines Sharing menu lia Siem Uisra Telephony hd mi eet pink Helaork PSTN Lines Sharing Fig l 35 PSTN Lines Sharing page on QuadroFXO Select the Provide PSTN lines for master device checkbox Insert the Username and the Password in the corresponding text fields These authentication parameters should match on both Quadros Enter the IP address of the Quadro IP PBX into the Master device IP text field Enter the SIP Port of the Quadro IP PBX into the Ma
14. IP PBX user dials 9 followed by a PSTN number or 94 f PSTN num ber and no FXO line is available on the Quadro IP PBX they are either in use or disabled the call will be routed to QuadroFXO and will go through the first available FXO line port on the QuadroFXO When incoming call arrives to either of the FXO port on the QuadroF XO it will be automati cally routed to the Auto Attendant on the Quadro IP PBX unless stated otherwise from the FXO Settings page on the Quadro IP PBX QuadroFXO SW Version 5 1 x 33 QuadroFXO Manual Installation Guide Registering on Epygi s Technical Support Registering on Epygi s Technical Support It is recommended that you register your QuadroFXO on the Epygi Technical Support web page Registration will give you access to the Technical Support Database There you can send requests concerning technical problems as well as refer to the frequently asked ques tions In addition the technical support page allows users to download new firmware manuals and other information You can access the support section only if you are regis tered Additionally registration at Epvgi s Technical Support web page gives you the user name and password to login to the Epygi SIP Server To register you need to know the serial number of your QuadroFXO which you will find on QuadroFXO s bottom label and its purchase date Next open the Epygi home page www epygi com select Support and click on Registration For
15. ISPs provide dynamic IP addresses that may change from time to time and are not appropriate for SIP NAT traversal Please Note If you have more than one router in series between the QuadroFXO and the Internet the same port forwarding setup must be configured on each router SIP NAT Traversal Setup e Install the QuadroFXO behind the router If the QuadroFXO is configured with its factory default settings it is already configured for DHCP and will obtain an IP address auto matically from the router If the DHCP was changed please Run the System Configura tion Wizard to place the QuadroFXO in DHCP mode Power up the QuadroFXO e Connect a PC or laptop to the QuadroFXO LAN port and power it up e Verify the QuadroFXO can connect to the Internet by opening a browser window and browsing to a familiar WEB site If the QuadroFXO can not reach the Internet verify the LAN WAN LEDs and the cabling Verify the QuadroFXO is set up for DHCP on the WAN and that the router has the DHCP server enabled for the devices behind it e Find the address of the router and log into the router Refer to the router user manual on how to open the router configuration e Set up port forwarding on the router to forward the UDP ports according to the ports specified for SIP Mapped Port for SIP default 5060 and RTP RTCP Min mapped RTP RTCP port default 6000 and Max mapped RTP RTOP port default 6099 on the QuadroFXO The router should forward that UDP USP TC
16. In this case QuadroFXO needs only a LAN IP address which it gets from the DHCP server of the attached Quadro IP PBX see chapter Configuring the QuadroFXO as an IP PBX Expansion device QuadroFXO SW Version 5 1 x 8 QuadroFXO Manual Installation Guide Installing the QuadroFXO Connecting the Hardware Private Data Network or Internet Fig l 5 Connecting the Hardware e Verify the product package contents are complete Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box e Connect the QuadroFXO s LINE ports to your PBX or the trunk from the PSTN Central Office e f the QuadroFXO is used as a standalone gateway a PC may be connected via a straight CAT 5 cable with an RJ45 connector to the LAN socket of the QuadroFXO If a hub or switch shall be connected use a crossover cable from the LAN interface of the QuadroFXO to the hub or switch The LAN port is not needed if QuadroFXO shall be used as a LINE expansion e If the QuadroFXO shall be used as a standalone gateway connect its WAN port to the Internet service via a cable or DSL modem In this case you should enable the firewall as it is disabled by default Connect the WAN port of the QuadroFXO to the LAN port of the Quadro IP PBX to use the QuadroFXO as an LINE expansion for the Quadro IP PBX e When using a DSL or Cable modem power up the modem before the Quadro e Connect the power adapter to the POWER
17. O SW Version 5 1 x 10 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Fig l 7 QuadroFXO s Management page Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro devices e The System Configuration Wizard a tool for the administrator to define the Quadro s Local Area Network settings and to specify regional configuration set tings to make Quadro operational in its LAN It must be run upon Quadro first startup e The Internet Configuration Wizard a tool for the administrator to configure the WAN settings and to adjust Quadro s connectivity in the global network It must be run if Quadro is desired to be connected to the Internet Please Note It is strongly recommended that factory default settings are left unchanged if their meanings are not completely clear QuadroFXO SW Version 5 1 x 11 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Run the System Configuration Wizard Open the System Configuration Wizard by selecting the corresponding menu item on the System menu The page Getting Started will be displayed Mam pie Users Telephocy kiari Lio Wetah System Configuration Wizard Getting Started Fig l 8 Svstem Configuration Wizard This first page of the System Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the
18. P for SIP ports to the IP ad dress assigned to the QuadroFXO You can see the IP address of the QuadroFXO in the System menu under Status The IP address will be listed as the WAN IP address Your router may also indicate the IP address assigned to the QuadroFXO e Find out the public Internet address of the router To do so open a browser and go to www whatismyip com The site will return your public Internet IP address Record this IP address e From the QuadroFXO Management menu go to the Telephony menu select NAT Tra versal Settings SIP Settings and check Use Manual NAT Traversal QuadroFXO SW Version 5 1 x 38 QuadroFXO Manual Installation Guide Appendix Configuring SIP NAT Traversal e For Mapped Host enter the router IP address found on the step above and the port number 5060 for Mapped Port Save the settings e Select the RTP Parameters link check Use Manual Nat Traversal enter again the router s IP address into the Mapped Host field In the area Mapped RTP RTCP Port Range for FXS Lines enter for Min 6000 and for Max 6059 e Click the Save button to save the contents The QuadroFXO will activate the settings and register the extension on the Epygi SIP Server after a few minutes You can verify the settings from the main QuadroFXO Man agement menu under Status in the SIP Registration Status section QuadroFXO SW Version 5 1 x 39 QuadroFXO Manual Installation Guide Appendix Checking the Connections Appen
19. P server into the PPTP Server text field Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list Authentication Settings require the Username and the Password used for the authentica tion on the ISP server Dial Behavior radio buttons e Dial Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When ac cessing the Internet every station of the connected LAN has to connect to Quadro first e Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network QuadroFXO SW Version 5 1 x 17 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO The IP Address Assignment field is used to specify the external IP address given to the Quadro Usually it is a dynamic address but in some cases you may be given a static IP ad dress Main System Users Telephony Internet Uplink Network Cepyzi Internet Configuration Wizard PPP PPTP Settings IF ipbaard l Frewous Fig l 18 PPP PPTP Configuration page If your ISP assigns a dynamic IP address activate the Dynamic IP Address radio button otherwise activate the Fixed IP Address radio button and enter the IP address you were assigned by your ISP Keep Connection alive checkbox enables keeping the connection alive by sending control packe
20. System Configuration page System Configuration Enter into the Host Name field a unique name for the QuadroFXO This is useful when many Quadro s are part of a network and one administrator has remote access to all of them All Web Management pages show this Host Name in the top right corner For a basic configuration the LAN IP address needn t be changed If you have to change it e g to integrate the device into an existing LAN enter a new LAN IP address and have it handy You need it to re access Quadro management Mia Seven Mawra Tephi Memati Botan epyzi System Configuration Wizard System Configuration quadnrxn ime lsewval Earri eom IF Ciiptsarai iPattippeand Preaaue Fig l 9 System Configuration page Clicking Next shows the page DHCP Settings for the LAN Interface QuadroFXO SW Version 5 1 x 12 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO DHCP Settings for the LAN I nterface If the DHCP server is enabled the QuadroFXO will assign dynamic IP addresses to the Admin PC connected to its LAN port If you didn t change the default IP address of the QuadroFXO you may also leave the de fault values for IP Address Range Make sure your connected Admin PC belongs to the same network as the LAN port of your QuadroFXO Please Note Make sure there is only one DHCP server on the LAN Otherwise unpredict able network behavior can occur bin Siler
21. U era Telephony al a et lbn Hel werk System Configuration Wizard DHCP Setings for the LAN Interface Fig l 10 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page Regional Settings Man System Users Telephony ke er met Uplink LAM Services System Configuration Wizard Regional Settings and Preferences Fig l 11 Regional Settings page Proper configuration of Regional Settings is important to the functionality of the voice sub system The Regional Settings determine the proper telephony parameters for the specified country Select the country where the QuadroFXO is located If you do not find your country QuadroFXO SW Version 5 1 x 13 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO in the list pick the closest If this setting does not work issue a request to Epygi technical support under the Support section of www epygi com The Quadro gets the correct time automatically over the Internet from a time server If you are not located in US Central Standard Time Zone you will need to change the Timezone to your region Click Next to show the summary page Finishing the System Configuration Wizard hian fyvtiem teers Iedaphony mrina Lili LAH Service ff epval system Configuration Wizard Summary Page L Frretzjuri Fig l 12 System Configuration Wizard finishing page Click the Finish button to complete the System
22. ailed QuadroFXO SW Version 5 1 x 40 QuadroFXO Manual Installation Guide Appendix Checking the Connections If you pass the diagnostics successfully but are still not able to place a call to 899 then check the SIP registration status Open the SIP Registration Status page using the QuadroFXO management System menu item Status If QuadroFXO is placed behind a NAT router the detected NAT type and the IP address of this router s WAN port are displayed bin Sywen ere Telaphen Warne iplik hawak Quadro Status SIP Registration Status Registration on SP Sias Ekini Fab Mee Sabena Fi ijigfi il H qi ii ater I KELTITI sin epegline ves he D007 IKAT A Detarted connection ype Full Cone MAT ja jeerini IF 135 60 163 12355000 HE Retra Sua Dack Gerrig Ur Ejmi Tagireirjini L AN righ iiid Fig l 40 SIP Registration Status page If you are using the STUN functionality the page shown above will additionally display the Detected Connection Type Unsupported Connection types will cause one of the following messages e Unknown connection unexpected error 2 Symmetric NAT e Symmetric Firewall e Blocked UDP If the Detected Connection Type is any of the types listed above QuadroFXO cannot work behind your router You must either connect the QuadroF XO in front of the router or config ure NAT traversal manually as explained in Appendix Configuring SIP NAT Traversal If you are unable to resolve yo
23. ails in Step 3 Sharing Mode Configuration on Quadro IP PBX and Step 4 Sharing Mode Configuration on QuadroFXO In this case the QuadroFXO has to be connected with its WAN interface to the LAN inter face of the Quadro IP PBX and with its LINE ports to the FXO telephone lines The QuadroFXO will get its IP address from the DHCP server of the Quadro IP PBX and will automatically route all incoming PSTN calls to the Auto Attendant of the Quadro IP PBX and will allow all routed calls from the Quadro IP PBX to access the FXO lines of the QuadroFXO If your Quadro IP PBX does not act as a DHCP server and or does not use the default LAN IP address any more follow the step by step instructions presented below on both the Quadro IP PBX and QuadroFXO setups for incoming outgoing calls through QuadroFXO ports QuadroFXO SW Version 5 1 x 27 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Step 1 Connecting the Quadro FXO e Connect the WAN port of the QuadroFXO to the LAN port of the Quadro IP PBX via a straight through Cat 5 cable with a RJ 45 connector e Make sure that the LINE ports of the Quadro IP PBX and the QuadroFXO are con nected to FXO telephone lines Cha in T j bu a BRE SG Fig l 29 Installation of QuadroFXO as a LINE expansion for a Quadro IP PBX e The software image SOHO SW 4 1 x or later must be running on the Quadro IP PBX e The software image FXO SW 4 1 x or later
24. ardware Overview llli K EE EEEEEEnn rr nn nnnnnk nn rn nn 6 QuadroFXxOo s Rear Panel sisisisiniuiui ata i a i 6 OuadroFXO 5 Front Panel LEDS crecen sae cide iad itil trail cle id aad cae 7 Installing the QuadroFXO nr rn nn nn nn nara nn 8 Networking OVET VIEW i taa sa ta tn ee ee ee 8 Connecting the Hardware ll20Lo KEEA EE KEEA KEE KEE EE KEE nkEn EE nn 9 Configuring the Standalone Gateway QuadroFXO nn 10 EGONI UT to OWadrOF X OI i et er 10 Basic CONT LMU OM u see iet ie ni erten di d tok 11 Run the System Configuration Wizard essseesrrererrrssrrrerrrrrerrrsrrrrerrrrerrrrene 12 System Config ratiOM cane tcnningoecctnnnewucee i e E E EE DEE EE EEEE a 12 DHCP Settings for the LAN Interface sssruserrrsrrrrerrrrerrrnrrrrerrrrsrrresrrrre 13 Regional SEetIimO i ware er a g a Da 13 Finishing the System Configuration Wizard cc eeennnnnnnnenknznnnknnkzzznnnzznna 14 Run the Internet Configuration Wizard sssssesrssssrrrssrrrerrrrerrrrsrrreerrrrerrrssne 16 Uplink COMMUN AMON cen c cvexcaeodeconcvesernteetanedencen scabs bacmonnestemscerecenssesecuaseesna 16 WAN IP Configuration i isse imbit ie ke B am ae ittadini 17 PPP PPTP On el QU PaO Mette a g ances 17 WAN Interface Configuration ai cox dene e i ie cece nc cesemeiecevene de nt a Grd a i bactees 18 DNS Settings spear terreno ntenccanautieanbecia cu eeereued EEEE EEEE EE EEEREN EE EE EEES 19 Finishing the Internet Configuration Wizar
25. be specified for both Upstream and Downstream fields The default entry in both fields is 10000 the maximum bandwidth of the 10 MB uplink module The Min Data Rate text field is used to specify the amount of bandwidth reserved for data applications The value entered here has to be smaller that the value specified for Upstream QuadroFXO SW Version 5 1 x 16 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Bandwidth Specify the WAN Interface Protocol by choosing between PPPoE Point to Point over Ethernet and Ethernet Use Ethernet for DHCP or static IP Clicking Next shows WAN IP Configuration page If PPPoE is the selected WAN Interface Protocol the next page will be PPP PPTP Configuration WAN IP Configuration Your Internet Service Provider ISP should provide this information e Assign automatically via DHCP The parameters are set automatically by the ISP This is common with cable modem and DSL service e Assign Manually requires the administrator to enter the external IP Address the corresponding Subnet Mask and the IP address of the Standard Gateway This is common when you have a static IP address with your ISP hn Stem Une Ti epdle imi miepet Lint Metwnak Internet Configuration Wizard WAN IP Configuration Fig l 17 WAN IP Configuration page Click the Next button to display the WAN Interface Configuration page PPP PPTP Configuration Enter the IP address of the PPT
26. cause harmful interference to radio or television re ception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and device Connect the equipment to an outlet different from the receiver Consult a dealer or an experienced Radio TV technician for assistance You are cautioned that any change or modification to the equipment not expressly approved by the manufacturer could void the user s authority to operate this device Administrative Council for Terminal Attachments ACTA Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ATCA If the QuadroFXO causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the cus tomer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is neces sary The telephone company may make changes in its facilities equipment operations or procedures that could affect the op e
27. ch un insulated telephone wire or terminals unless the telephone line has been disconnected at the net work interface e Use caution when installing or modifying cable or telephone lines e Avoid using your QuadroFXO during an electrical storm e Do not use your QuadroFXO or telephone to report a gas leak in the vicinity of the leak e Anelectrical outlet should be as close as possible to the unit and easily accessible Emergency Services The QuadroFXO SIP Service is intended to function as a secondary telephone service These services are made available through the Internet and therefore are dependent upon a constant source of electricity and network availability In the event of a power outage the QuadroFXO SIP Service will automatically be disabled User understands that in the event of a power or network outage the QuadroFXO SIP Service will not support 911 emergency services and further that such ser vices will only be available via the user s regular telephone line not connected to the QuadroFXO User further acknowl edges that any interruption in the supply or delivery of electricity or network availability is beyond Epvgi s control and that Epygi shall have no responsibility for losses arising from such interruption QuadroFXO SW Version 5 1 x QuadroFXO Manual Installation Guide Table of Contents Manual I Installation Guide About This Installation Guide nn ennk nn nn nn nnnn nr kn nn nanna 5 PSOUIPGINCEINS A 5 H
28. changed the network configuration of the LAN you may have to reboot your PC to get a new IP address from the new network You can then access the Web Management of the Quadro on the new IP address you assigned to the Quadro QuadroFXO SW Version 5 1 x 15 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Run the Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu The page Getting Started will be displayed hn byun tines Tatepharg kisiri pinh Het eecub ep ki Bl Internet Configuration Wizard Getting Started lil for Protocol Ethernet Fig l 15 Internet Configuration Wizard This first page of the Internet Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the Uplink Configuration page Uplink Configuration Select here the WAN Interface Protocol required by you ISP PPPoE Point to Point Proto col over Ethernet PPTP Point to Point Tunneling Protocol or Ethernet Man Salem Uhi vi Teleco ind a eet Lip Haak Internet Configuration Wizard Uplink Configuration Fig l 16 Uplink Configuration Enter WAN Interface Bandwidth to assure the quality of IP calls If available bandwidth is used to the point of which the quality of an additional IP call would suffer new IP calls are rejected The bandwidth provided by your ISP must
29. ctivity between the PSTN and a VoIP network The QuadroFXO gateway can be configured to work as e An FXO expansion board to supplement a Quadro IP PBXs with additional LINE ports e A standalone analogue gateway In case of using QuadroFXO as LINE expansion board it can be connected both to WAN and LAN for Quadro IP PBX to emulate additional FXO ports on Quadro IP PBX with diverse configurations depend on usage scenarios This document describes how to configure the QuadroFXO as an LINE expansion board connected to the LAN interface of a Quadro IP PBX to increase the FXO capability on the Quadro IP PBX with minimal configuration For the detailed information on how to install and use the QuadroFXO refer to the QuadroFXO Manual Il Administrator s Guide For the detailed information on how to install and use Quadro IP PBXs refer to the Quadro IP PBX Manual l and Il Installation and Administrator s Guide Hardware Overview shows all plugs and LEDs of the QuadroFXO Installing the Quadro FXO explains connection of cables and devices to the QuadroFXO Configuring the Standalone Gateway QuadroFXO describes the configuration steps needed to establish QuadroFXO as a standalone gateway The chapter includes infor mation about the System and Internet Configuration Wizards to integrate the QuadroF XO in your network environment and about the basic setting up of the call rout ing functionality Please Note The QuadroFXO configuration described
30. d sssrsssrrsrerrrssrrrrrrrrsrrresrrrre 20 Configuring the Firewall i ia aj ta knee a l a a EEE aE 20 Setting up Call ROUUNG vvsvesecevevevesmstuesiiesisaehiiebisedesebieseeieiecacaaatsaeaieana 22 Configuring the QuadroFXO as an IP PBX Expansion device 27 Step 1 Connecting the Quadro FXO 6 en nnrnnnnnnnnnnnnnn nn nnk mana 28 Step 2 Enable the DHCP Server on the Quadro IP PBX 2 eeneni 28 Step 3 Sharing Mode Configuration on Quadro IP PBX 6 2 eeeennnna 30 Step 4 Sharing Mode Configuration on QUACIrOFXO nee 31 Registering on Epvgi s Technical Support nee 34 Appendix PC DHCP SettingS nn nnnnnnn nn nn nnn tr nn nn 35 Appendix Changing the Admin s Password ccccceee cece ee eeeeeeeees 37 Appendix Configuring SIP NAT TraverSal cccccceeeeeeeeeeeeeeeeeees 38 Appendix Checking the CONNECtIONS ccc eenenennnnnnnnnnnnnnnnnnnnnza 40 Manual lI see Administrator s Guide Describes in detail the QuadroFXO management menus and includes all system default values at a glance too QuadroFXO SW Version 5 1 x QuadroFXO Manual Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the QuadroFXO gateway This Installation Guide does not provide advanced configuration information For these fea tures refer to the Administrator s Guide The QuadroFXO is an analogue gateway that allows conne
31. dix Checking the Connections If the system seems to work incorrectly even when all cables are connected properly it may be helpful to Start Network Diagnostics The WAN link IP configuration gateway DNS server and STUN NAT if used will all be checked To start diagnostics open the System s menu item Diagnostics and click Start Network Diagnostics Ma Gyam Uea Talemhi anz mernej ipini Balya System Diagnostics fil Seeing WAN L Sinttistwark Diagnostics j Fig l 39 Svstem Diagnostics page In the case of a successtul test the output of the svstem looks as follows Basic Tests Checking for phvsical link WAN link ok Checking IP configuration dvnamicallv via DHCP Client DHCP Client is running Checking internet connectivitv ICMP ping Gateway reached Primary nameserver reached Secondary nameserver not configured www epygi com reached STUN Network Address Translation NAT Check External visibible address 212 126 210 179 Detected NAT type Restricted cone Performing MTU Discovery preparing system Sending UDP Datagram of size 1500 got answer clean up Largest usable MTU size is 1500 Bytes Test successful Depending on where the test is failing the diagnostic can give some advice to solve the problem See the example below of a failed test Basic Tests Checking for physical link no WAN link Please check the physical connection of the WAN interface Cable not plugged or broken Test f
32. eted v damage due to lightning fire flood or other acts of God In no event shall Epygi s liability exceed the price paid for the product from direct indirect special incidental or conse quential damages resulting from the use of the product its accompanying software or its documentation Epygi offers no refunds for its products Epygi makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose Return Policy If the product proves to be defective during this warranty period contact the Epygi authorized reseller from whom you pur chased the product to obtain a Return Material Authorization RMA Number When returning a product mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase Return requests cannot be processed without proof of purchase Customers are responsible for shipping and handling charges when ship ping to Epygi Epygi or its service center will use commercially reasonable efforts to ship a replacement Product within ten 10 working days after receipt of the returned product Actual delivery times may vary depending on the Customer s location Epygi reserves the right to revise or update its products pricing software or documentatio
33. g as eg biis O i l y Callza Hi ia has ire Fujs Fig l 27 Local Call Routing Wizard Routing Call Type Add Entry page 1 The Enable checkbox is used to enable the newly created routing rule By default this checkbox is selected so the newly created routing rule will be enabled But if you wish to create a routing rule for a later use disable it from this page The new routing rule will be added to the Call Routing Table but will be disabled and will not be considered when placing calls through the call routing unless it is enabled again Pattern requires the routing pattern To make the specified call the appropriate Call Code should be dialed prior to the routing pattern Only digit values and wildcard symbols are al lowed here e the character stands for only one unknown digit e the character stands for any number of any digits e the T character stands for exclusion e T T T Y and are used to define a range or a quantity of numbers Number of Discarded Symbols NDS specifies the number of digits that that should be discarded from the beginning of the routing pattern In this example no digits have to be dis carded so leave that field empty QuadroFXO SW Version 5 1 x 24 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Prefix specifies digits that will be inserted at the beginning of the routing pattern Leave the field empty if no digits need to be added Suffi
34. he QuadroFXO will then re boot auto matically showing the boot LED sequence LED Indication during a boot sequence A boot sequence is indicated as follows The yellow red green Info Fault LED will glow red for a few seconds then turn to yellow for another four or five minutes while the green Busy LED is blinking Once the Info Fault LED is green the boot sequence has been completed successfully LED indication during uploading an emergency firmware The yellow red green Info Fault LED will stop blinking alternately red yellow and start blink ing red green red yellow This shows that Quadro has accepted the emergency firmware and is loading it After a few seconds Quadro will boot showing the boot LED sequence QuadroFXO SW Version 5 1 x 7 QuadroFXO Manual Installation Guide Installing the QuadroFXO Installing the QuadroFXO Networking Overview To establish a connection between the PSTN or your PBX and the Internet a gateway is needed The QuadroFXO used as a standalone gateway will perform the task of connect ing your PSTN or PBX via its WAN port to a Private Data Network that includes Quadro IP PBXs Quadro 2x 4x and or 16x or the Internet The QuadroFXO will process and regu late the voice traffic between these networks by means of Call Routing paths that are speci fied by the administrator according to a dial plan The QuadroFXO has one LAN port that is used to connect a PC for management purposes The WAN port
35. in this Installation Guide de scribes basic configurations only For more complex configurations please refer to the QuadroFXO Administrator s Guide Configuring the QuadroFXO as an IP PBX Expansion device describes the configuration steps that might be needed to establish QuadroFXO as a LINE expansion for a Quadro IP PBX Please Note For more details on this configuration please refer to the Quadro IP PBX Using Shared FXO Lines document on the Epygi WEB Support portal Registering on Epvgi s Technical Support shows you how to gain access to the Epvgi Technical Support Center and the Epygi SIP Server Appendix PC DHCP Settings explains how to configure your PC to access the Quadro configuration GUI Appendix Changing the Admin s Password explains how to change the default administra tor password Appendix Configuring SIP NAT Traversal explains configuration of the Quadro if it is placed behind a NAT enabled router Appendix Checking the Connections gives hints to solve common problems QuadroFXO SW Version 5 1 x 5 QuadroFXO Manual Installation Guide Requirements Requirements e One 120 240 V power outlet in close proximity to the QuadroFXO e One RJ 45 Ethernet 10 100 broadband Internet connection if QuadroFXO shall be used as a standalone gateway e One CAT 5 Ethernet cable with an RJ 45 connector to connect to the QuadroFXO LAN port e One PC with a 10Mbps or a 10 100 Mbit s Ethernet card or adapter installed
36. ionality 10 Click OK 11 Windows will ask you to restart the PC Click Yes The TCP IP installation is now complete and the DHCP functionality is enabled QuadroFXO SW Version 5 1 x 36 QuadroFXO Manual Installation Guide Appendix Changing the Administrator s Password Appendix Changing the Admin s Password For security reasons it is recommended that you change the default admin password The username of the administrator admin cannot be changed To change the administrator password go to the System menu User Rights Management Maa System Weee Telephony bed iret pid Hen aca User Rights Management rers Change Pazxertii Emaii kiya Ceinia Liia Fig l 37 User Right Management page Choose admin from the list and press the Change Password functional button from the User Right Management page toolbar The Change Password page will be displayed Ban sytem Veen dalajilidini trad pret Wes fitter h Change Password Account Name admin Fig l 38 Change Password page Enter the Old Password 19 and the New Password in both the New Password and Con firm New Password fields Please note that only numeric digits may be entered here Write down the password somewhere and keep it in a secure place If the password is lost a factory reset will be required on the unit see Administrator s Guide Hardware Overview All settings are lost after a factory reset After a factory reset the default password 19
37. is used If an Ethernet hub router or switch is used a crossover cable may be required 5 RJ 45 socket to attach the Internet Uplink WAN via an Ethernet CAT 5 cable QuadroFXO SW Version 5 1 x 6 QuadroFXO Manual Installation Guide Hardware Overview QuadroFXO s Front Panel LEDs Fig l 2 QuadroFXO s Front Panel LEDs BUSY green off No power Status of CPU on or blinking Normal activitv blinking vellow green event occurred details specified in on vellow the Svstem Event section of the Man device is booting agement interface ee yel on red blinking red green RS error or system is booting system unusable System information ii on green blinking red vellow svstem is operational emergency firmware is needed blinking red green red yellow firmware update LINE 1 green on line in use Status of the FXO LINE 1 off line not in use LINE 2 green on line in use Status of the FXO LINE 2 off line not in use LINE 3 green on line in use Status of the FXO LINE 3 off line not in use LINE 4 green on line in use Status of the FXO LINE 4 off line not in use LINE 5 green on line in use Status the FXO LINE 5 off line not in use LINE 6 green on line in use Status of the FXO LINE 6 off line not in use LED Indication during a firmware update A firmware update is indicated by the yellow red green Info Fault LED It will blink red green for about five minutes while the firmware is updated T
38. m The online registration page will appear Complete all fields and record the ETA N Login Name and Password n a Product Information 7 safe place You will need it for the SIP server serial Number Purchase Location Please Note In some cases the Purchased From Erval H QuadroFXO units will be shipped Pachan EC Te pre configured from the factory with the Support login and password al Login Information 2 readv set up In this case an infor mation sheet is included in the pack kk kamar mis aged contents indicating the user mink sieket name password to access Epvgi s sswol online Support and the Epvgi SIP Confirm Password PT Server Customer Information 7 First Name Samantha BL Last Name Dorstd en 4 Company Omeal ex Ltd E Emad jssmariha donadronizjommilec com treet i City Seattle uniti State kal ag areg ori gt Information Requested 7 fe Ma tfa ersari W New Product F f J a Maintenance Ann j fit SUR IT CANDEL Fig l 36 Registration form QuadroFXO SW Version 5 1 x 34 QuadroFXO Manual Installation Guide Appendix PC DHCP Settings Appendix PC DHCP Settings The QuadroFXO LAN port has a DHCP server that provides DHCP IP addresses to devices connected to the LAN either directly or through an Ethernet hub or switch Appendix A de scribes how to configure Windows PCs for DHCP The PC used to access the QuadroFXO must meet the following conditions
39. must be running on the QuadroFXO Step 2 Enable the DHCP Server on the Quadro IP PBX The QuadroFXO has to have an IP address to identify itself in the Quadro IP PBX LAN This IP address can be assigned to it manually or dynamically via the DHCP server of the Quadro IP PBX The simple way from the configuration perspective is to dynamically get an IP ad dress from the Quadro IP PBX default IP is 172 28 0 1 This will be done automatically if the connected Quadro IP PBX acts as a DHCP server and if the QuadroFXO acts as a DHCP client Both devices will do so in their default settings To make sure that the Quadro IP PBX will serve as a DHCP server login to the Quadro IP PBX as an administrator and select DHCP Settings for the LAN Interface from the LAN services menu Bam irien Users Peleplion intent Uplink Port een k DHCP Settings for the LAN Interface fi ill tii Table ull idu IF Clipboaed io 17 3d 284 IP Coipboand a u IP pb d Special devices Add Colt Dalein eled all bovepes Selection eee MAL Arkh en Shatic IE Akh ees save Gack Fig l 30 LAN DHCP Settings pager QuadroFXO SW Version 5 1 x 28 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Make sure the Enable DHCP Server checkbox is selected and the IP Address Range is configured To make sure that the DHCP Server of the Quadro IP PBX assigned a valid IP address to the QuadroFXO go to the
40. n of the SIP Server e Disable Privacy with this selection SIP call security will not be disabled and all headers of the SIP message will be transparently visible to the destination e Enable Privacy with this selection SIP privacy will be specified for the corresponding route This selection enables a group of checkboxes in order to choose the key headers that are to be fully or partly hidden or replaced The Require Privacy checkbox selec tion is used to restrict the delivery of the SIP message if any of the selected headers cannot be hidden or replaced depending on the configuration of the SIP server before being sent to the destination The last page of the Local Call Routing Wizard summarizes all settings and Finish will save the route The Call Routing Local Routing page is displayed again showing the new call routing path QuadroFXO SW Version 5 1 x 26 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Configuring the QuadroFXO as an IP PBX Ex pansion device QuadroFXO as a LINE expansion device does not require further configuration but the FXO line sharing if the Quadro IP PBX e is connected to the network and all network settings are done without any issues e still acts as a DHCP Server as it does by default The only required configuration for sharing the FXO lines of the QuadroFXO to the Quadro IP PBX is the sharing mode configuration on both devices see det
41. n without obligation to notify any individual or entity Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024 Notice to Users This Installation Guide in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Epygi provides no warranty with regard to this Installation Guide or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regards to this manual or such other information In no event shall Epygi be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual or other information contained herein or the use thereof FCC Statement Part 15 Class A The Epygi Quadro has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used accord ing to the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does
42. ne board it is recommended to configure the firewall on the QuadroFXO To do so check the Enable Firewall checkbox and select an adequate secu rity level to protect your QuadroF XO QuadroFXO SW Version 5 1 x 20 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Man en lene Talapizzzj Wate ee Pye Hatred bs Firewall Configuration Fig l 22 Firewall Configuration page If you have enabled the firewall and if the QuadroFXO shall be managed through the WAN port a configuration of the filtering rules is needed Open View Filtering Rules from the Firewall Configuration page and configure the rule Management Access accordingly Me Seren leer Tedepliony mer ier Liqiiwaki Bjerga f cpysi Filtering Rules View Filters for Polity ae Packet Filter Fig l 23 Filtering Rules page QuadroFXO SW Version 5 1 x 21 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Setting up Call Routing The Call Routing service allows you to specify the communication structure between all in volved devices by developing a dialing plan and setting the call routing paths accordingly For the Quadro extension users the call procedure should be simple and familiar for all kinds of calls internal IP PSTN or IP PSTN The possibilities Call Routing offers are numerous The following configuration just a single and simple example used to explain the setup of the Quad
43. nter Sharing for Microsoft Networks M JH G05 Packet Scheduler Install Uninstall Properties M Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks F Show icon in notification area when connected 35 QuadroFXO Manual Installation Guide Appendix PC DHCP Settings Erer ii Probes od TLF IF Properties Tz Deria l Aiertista Corriger Tou can get B pair singred some ghi aa retest mpporii Pe Camel ferma piu tne bes dik geome tenner ain sz i IP the ik Gotan an iF kier mi era ai C js ie eg F iii T Dian DHS secon xidmii mismaicil E Ung thee oken AS e idema 4 Select Obtain an IP address automatically then click on Advanced 5 You will see the entry DHCP Enabled 6 Click OK three times to close all windows TCP IP and DHCP under Windows 95 98 ME 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network icon to open your Network window Select the Con figuration tab 3 Click Add 4 Double click on Protocol 5 Highlight Microsoft under the list of manufacturers 6 Find and double click on TCP IP in the list to the right 7 The Network window will appear with the TCP IP protocol now listed 8 Highlight TCP IP and click on Properties 9 Select Getting IP address automatically to enable the DHCP funct
44. r Hier a sa Internet Configuration Wizard summar Page Fig l 21 Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will reply with the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to the QuadroFXO is still within the specified IP address range Otherwise your PC might be unable to establish a connec tion to the QuadroFXO If you changed the network configuration of the LAN you may have to reboot your PC to get a new IP address from the new network You can then access the Web Management of the QuadroFXO on the new IP address you assigned to the QuadroFXO Configuring the Firewall Select Firewall NAT from the Internet Uplink menu to open the Firewall Configuration page By default the Firewall configuration is disabled on the Quadro which allows any in coming traffic from the WAN It is recommended to leave the firewall disabled if QuadroFXO acts as a FXO expansion board If QuadroFXO acts as a standalo
45. ration of the equipment If this happens the telephone company will provide advance notice in order for you to make nec essary modifications to maintain uninterrupted service QuadroFXO SW Version 5 1 x QuadroFXO Manual Installation Guide Connection to party line service is subject to state tariffs Contact the state public utility commission public service commis sion or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the QuadroFXO does not disable your alarm equipment If you have any questions about what will disable alarm equipment consult your telephone company or a qualified installer Electrical Safety Advisory To reduce the risk of damaging power surges we recommend you install a quality AC surge suppressor in the AC outlet from which the QuadroFXO is powered Industry Canada Statement This product meets the applicable Industry Canada technical specifications Safety Information Before using the QuadroFXO please review and ensure the following safety instructions are adhered to e To prevent fire or shock hazard do not expose your QuadroFXO to rain or moisture e To avoid electrical shock do not open the QuadroFXO Refer servicing to qualified personnel only e Never install wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specified for wet locations e Never tou
46. red in Step 1 Basic Configuration are Static IP address for the WAN Interface If you use a DHCP server please config ure it to deliver a static IP address In this case QuadroFXO will get its IP address automatically as it acts as a DHCP client on the WAN side Bandwidth used to regulate a number of calls allowed by the QuadroFXO to avoid degradation in low bandwidth conditions Regional Settings if your QuadroFXO is located outside the United States it is important to properly configure your line connections to the PSTN in your location Firewall enable and configure the firewall to make the QuadroFXO safe and ac cessible for management To customize these settings connect a PC to QuadroFXO s LAN port log in and complete the Basic Configuration as described in the following sections Logging in to QuadroFXO Start a browser MS Internet Explorer Netscape Opera on a PC connected to QuadroFXO s LAN port Enter http 172 28 0 1 QuadroFXO s default LAN IP address into the address field The Login page of the QuadroFXO will be displayed uadro QuadroFAO Management Login Fig l 6 QuadroFXO s login page Enter admin as the Username and 19 as the Password to log in as the administrator After logging in the QuadroFXO Management page will be displayed Please Note If you enter a wrong password and or username five times the device will be come unavailable for login during the next five minutes QuadroFX
47. roFXO as a gateway In this example the QuadroFXO is connected within a protected Private Data Network built of a Quadro2x with the extensions 11 12 and a Quadro4x with the extension 21 22 23 and 24 Each of these extensions will be configured such that they all shall reach the PSTN us ing the prefix 9 All extensions also shall be reached by calls from the PSTN Private Data Network 10 20 30 30 Quadropo ZEEE A T FXO lines 10 20 30 20 A Gluadroyx f Fig l 24 Call Routing example Your PSTN Service Provider supplies you with a telephone number for the FXO lines con nected to the QuadroFXO If you want to allocate the incoming calls of that number you need to e Create a dial plan to define Call Routing paths on the QuadroFXO and on each of the other Quadro devices e modify the QuadroFXO s Auto Attendant welcome message inform the callers about the extension numbers to enable them to reach the desired destination To illustrate the dial plan with an example we will assume you have got the phone number 854603 and you want to offer connections assigned the numbers as follows Quadro 2x IP 10 20 30 10 Quadro4x IP 10 20 30 20 QuadroFXO IP 10 20 30 30 Extension 21 Extension 11 All incoming calls from the sage of the Auto Attendant may inform the callers about the ex tension numbers Extension 23 PSTN will be caught in the Auto Extension 12 Extension 22 Attendant The welcome mes 21
48. ster device port text field Save the inputs The results The configuration above will cause the corresponding 6 FXO lines of the QuadroFXO device to be shared to the Quadro IP PBX Additional FXO lines appear in FXO Settings page on the Quadro IP PBX iam yale Users Telephony mnene pink Peni ki FXO Settings Route Incoming Cat ta PST Hanba Fig 1 FXO Settings page with shared FXO lines on Quadro IP PBX New routing rule 16 is automatically added to the Call Routing table on the Quadro IP PBX QuadroFXO SW Version 5 1 x 31 QuadroFXO Manual Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Idan System Users Telephony internet Uplink Mates epysi Call Routing Table Eris Detalad view mnn Eade aide A Et hatima Delete Select al bpp aedi Bee lp Mee loa Mee Ti Patte Cal Setiiecs Fail L il mbiai Pieni n Bum api b PTEN kiied Sam iji Moi j Reason Authenticate Modification P FeO ii i H Prix i Enabled 911 pot Apa Piney LETE GEI Eai Hiahied Fig 2 Call Routing table on Quadro IP PBX FXO Settings page becomes read only on the QuadroFXO Mil Sytem Users Leleplenry liftin t Uplink Hwa k FXO Settings Pa Liners l Eres Allowed Co Tyee file my wp CA to PETH ey Fig 3 FXO Settings page in read only mode on QuadroF XO New routing rules 1 9 are automatically added to the Call Routing table on QuadroFXO QuadroFXO SW Version 5 1
49. ts dedicated for the link state verification Click the Next button to display the WAN Interface Configuration page WAN Interface Configuration If your ISP requires a specific MAC address e g for authentication it can be entered on this page The required MAC address can be entered into the User defined field If a spe cific MAC address is not required leave the default selection This device selected QuadroFXO SW Version 5 1 x 18 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Main System Users Telephony internet Uplink Metwerk epyzi Internet Configuration Wizard WAN Interface Configuration Fioun Cancel Fig l 19 WAN Interface Configuration page Click Next to display the DNS Settings for the LAN Interface page DNS Settings Select Fixed Nameserver and enter its IP address If you use your DHCP server and if it will deliver a DNS server you may select Dynamically by Provider When using a static IP ad dress fixed values must be entered Man System Users Telephony kernet Uplink Network Cepvsi Internet Configuration Wizard DNS Settings Fig l 20 DNS Settings page Click Next to show the summary page of the Internet Configuration Wizard QuadroFXO SW Version 5 1 x 19 QuadroFXO Manual Installation Guide Configuring the Standalone Gateway QuadroFXO Finishing the I nternet Configuration Wizard Main System leas Telephon beat ea jiet pi
50. ur problems please send us a technical support request on the Support section of http www epvgi com Please prepare a system log file and attach it to your request To create a system log file open the System Diagnostics page System menu item Diagnostics and click Download System Logs QuadroFXO SW Version 5 1 x Al i 11 f d 3 a U fan ony find r ts y u ra e C ib a iid i IL tl i F o a k Ba TTET Y C epvsi Epvgi Technologies Ltd Copyright 2003 2009 Epygi Technologies Ltd All rights reserved QI G QUADRO 04 20
51. x specifies digits that will be inserted at the end of the routing pattern Leave the field empty if no digits need to be added Call Type gives a possibility to select the routing call tyoe PBX SIP FXO or IP PSTN For this example SIP has to be selected Metric allows entry of a rating for the selected route in a range from 0 to 20 If no value is in serted into this field 10 will be used as a default When two route entries match a user s dial string the route with the lower metric will be preferred In this example the Metric field will be left empty Description allows entry of short text e g to name the path Filter on Caller Call Type Modify Caller ID allows to limit the functionality of the current route to be used by the defined caller s only If this checkbox is enabled inbound caller in formation Inbound Caller Pattern Inbound Call Type Inbound Port ID etc will be required later in the Local Call Routing Wizard see Manual Il Administrator s Guide In this exam ple no caller specific limitation is needed so leave that checkbox unchecked empty Set Date Time Period s allows setting a time period during which the route shall be valid For this purpose and own page is displayed as the third page of the Local Call Routing Wiz ard Next will display the second page of the Local Routing Wizard Man Balen Listi i Lia feng birani lpi Hepat Call Routing Wizard Routeg Call Gettinge add Bnin Use belles boo
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