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User Manuals - VTech Canada

1. Dialing keys ae e Enter numbers or characters amp e Answer an incoming call with the speakerphone SPEAKER e Make answer or end a call e Switch between the corded handset and the base speakerphone during a call lt a e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook e Press and hold to set or dial your voicemail number 12 Getting started Telephone base layout AUDIO ASSIST e Enhance the clarity and loudness of the caller s voice during a call CANCEL e Cancel an operation or back to the previous menu while in a menu e Press and hold to return to idle mode while in a menu e Press and hold to erase the missed call indicator when idle e Silence the base ringer temporarily while the phone is ringing A e Scroll up while in menus or lists e Move the cursor to the right while entering or modifying names numbers vy e Scroll down while in menus or lists e Move the cursor to the left while entering or modifying names or numbers REDIAL PAUSE e Press repeatedly to view the last 10 numbers dialed e Press and hold to insert a dialing pause while dialing or entering numbers MIC e Microphone QuE e Press and hold to set and turn on the
2. DELETE Telephone settings Using the menu You can use the menu of the telephone base or a cordless handset to change the telephone settings 1 2 3 Press MENU when idle desired feature menu Press SELECT on the cordless handset jata on the telephone base to enter that menu Press or a until the screen displays the E JE q F i To return to the previous menu press CANCEL on the cordless handset CANCEL or EZX on the telephone base To return to idle mode press and hold CANCEL Ringer volume Telephone base ringer volume Press wVOL or AVOL when idle Handset ringer volume Press VOL or VOL when idle Pendant ringer volume Press VOL or VOL when idle 20 Telephone settings Ringer tone Cordless handset telephone base ringer tone 4 5 Press MENU when idle Scroll to Ringers then press SELECT Scroll to Ringer tone then press SELECT on the cordless handset g4H 384 on the telephone base on the cordless handset g4H egy on the telephone base Scroll to sample each ringer tone Press SELECT on the cordless handset egy on the telephone base Pendant ringer tone 1 2 3 4 5 Press MENU when idle Scroll to Pendant
3. 2 c 2006 47 Answer On Off cccccccccceeeeeees 48 Call screening 48 Number of rings s e 49 Remote access code 50 Message alert tone 0 50 Message recording time 51 Answering system OPeratiOn ssscsseeeeeeeees 52 Answering system and voicemail csctesricienvannndacenseixets 52 Using the answering system and voicemail together 53 Message capacity 0 53 Call screening 54 Call intercept 54 Temporarily turn off the message alert tone 54 Message playback 00 55 Delete all old messages 57 Record play and delete MEMOS sie tesndiedatancirenetiumintaalias 57 Remote access 58 Voice command 59 About voice command 59 Use voice command 59 Appendix sccssceccccssticceececccess 61 Handset battery ee 61 Pendant battery siswtniaiciamnienininns 62 Troubleshooting cccceeeeee 63 Important safety instructions 73 Precautions for users of implanted cardiac pacemakers cccccseeeeeeeeees 75 Operating range 75 ECO MOG ca cacteentasctircnssicnsacussinnin 75 Maintenance ccccccceesseeees 76 About cordless telephones 77 The RBRC Seal cccsceeeeees 78 Limited warranty vcs tesccaccarcinsaasinid 79 FCC ACTA and IC POQUIATIONS necir 81 Technical specifications 84 Getting started Telephone bas
4. If you do not want to review the missed calls one by one press and hold CANCEL or DELETE on the cordless handset or CANCEL on the telephone base when not in use to clear the missed call indicator All the entries are then considered old and kept in the caller ID log Review the caller ID log Review the caller ID log to find out who called to return the call or to copy the callers name and number into your phonebook To review the caller ID log with a cordless handset the telephone base 1 Press CID on the cordless handset or press 07 1E Mele on the telephone base when idle 2 Press v or a to browse To review the caller ID log with a pendant e Use the voice command feature see page 60 43 Caller ID View dialing options While reviewing the caller ID log press QUIET on the cordless handset or WMH on the telephone base repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook Press amp 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook When the number is displayed in the correct format for dialing press or 4 on a cordless handset or press SPEAKER or lift the corded handset on the telephone base to dial Save a caller ID log entry to the phonebook 1 Search for the desired caller ID log entry see Review the caller ID log on page 43
5. E Telephone line cord Quick start guide Abridged users manual Parts checklist SN1197 Corded handset Q Pendant belt clip Pendant charger with charger adapter Quick start guide E Telephone line cord Quick start guide Pendant with lanyard Telephone base power adapter Abridged user s manual Abridged user s manual Parts checklist SN6147 BARR 7 8 i JE Handset charger with charger adapter Quick start guide Quick start guide Corded handset WS ed Cordless handset Battery compartment cover Telephone base power adapter Abridged user s manual Abridged user s manual Telephone line cord Parts checklist SN6197 m Ep TE ABRA aaa A ata E K Battery compartment cover Ta Telephone base Telephone power adapter line cord Corded handset Pendant with lanyard Handset charger with Pendant charger with charger adapter charger adapter Q S Battery Pendant belt clip Quick start guide Abridged user s manual Quick start guide Abridged user s manual Table of contents Getting started ccce 1 Telephone base installation 1 Handset battery installation 2 Handset charger installation 3 Pendant charger installation 4 Pendant attachment 5 Telephone base backup battery installation s 6
6. 2 Press SELECT on the cordless handset jS8 egy on the telephone base to choose an entry 3 Edit the number then press SELECT on the cordless handset L3 41 on the telephone base 4 Edit the name then press SELECT on the cordless handset QZWZ3 on the telephone base 44 Reminder About the reminder The reminder feature helps remind you of important events You can set the reminder to remind you only once or in daily weekly or monthly bases Once you set the reminder the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times Add a reminder Each reminder can be up to four minutes in length The total storage capacity for the announcement messages memos and reminders is approximately 11 minutes To add a reminder with a cordless handset Press MENU when idle Scroll to Reminder then press SELECT Scroll to Set reminder then press SELECT Enter the month date and year then press SELECT Enter the hour and minute then scroll to select AM or PM then press SELECT 6 The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 7 Press 5 when done 8 Scroll to the frequency you would like to set then press SELECT atk woh To add a reminder with the telephone base Press MENU when idle Scroll to Reminder then press HaM eay Scroll to Set reminder then press Famxeqy
7. Pendant To set photo speed dial only applicable to models with a pendant If your product package includes a pendant the telephone prompts you to set photo speed dial 1 and photo speed dial 2 when it is initially powered up When the telephone base displays Set Photo Speed Dial 1 and Pendant memory 1 press M Enter the number then press NJA Enter the name then press JMZ Press NJA When the telephone base displays Set Photo Speed Dial 2 and Pendant memory 2 press M Enter the number then press MJA Enter the name then press GAYA Press of ney oND 18 Telephone settings To set and dial a photo speed dial 1 Press on a desired photo speed dial key 2 Enter the number then press JIX I 3 Enter the name then press RAW 4 Press on the photo speed dial key to dial To add a photo You can add a desired photo into the photo speed dial compartment or write the contact name on the photo speed dial card 1 Flip open the photo speed dial compartment cover and take out the photo speed dial card 2 Use the photo speed dial card as a tool to crop your desired photo lt 19 5 mm gt _ _____ _ lt 22 65 mm gt 3 Put the cropped photo into the photo speed dial compartment Then flip down the photo speed dial compartment cover Renee v A MENU T
8. Change the setting for all devices e Local handset Change the setting for that handset only e Base Change the setting for the telephone base only e Pendant Change the setting for the pendant only Scroll to On or Off then press SELECT on the cordless handset egy on the telephone base Voice Announce is a registered trademark of ClassCo Inc 22 Telephone settings LCD language You can select a language English French or Spanish to be used in all screen displays 1 2 3 4 5 Press MENU when idle Scroll to Settings then press SELECT on the cordless handset tlasa on the telephone base Press SELECT on the cordless handset on the telephone base to select LCD language Scroll to select English Fran ais or Espa ol then press SELECT on the cordless handset Sj38 egy on the telephone base Press SELECT on the cordless handset on the telephone base Voice language You can select a language English or French to be used in all voice language related features including answering system voice announce caller ID talking digit voice command and reminder 1 2 3 4 Press MENU when idle Scroll to Settings then press SELECT on the cordless handset egy on the telephone base Scroll to Voice language then press SELECT on the cordless handset Sj eas on the telephone base Scroll to select English or Espanol then press SELECT on the cordless handset on the telepho
9. Enter the month date and year then press NJA Enter the hour and minute then scroll to select AM or PM then press NJA 6 The system announces Record after the tone Press SAVE when you are done After the tone speak towards the microphone 7 Press SAWS when done 8 Scroll to the frequency you would like to set then press EYAAYS O AON 45 Reminder Review reminders When playback begins the total number of reminders is announced Before each reminder you hear the day and time of the recording After the last reminder the screen displays End of reminder and you hear End of reminder To play reminders with a cordless handset 1 Press MENU when idle 2 Scroll to Reminder then press SELECT 3 Press SELECT to select Review The reminders play automatically To play reminders with the telephone base 1 Press MENU when idle 2 Scroll to Reminder then press HAMZAI 3 Press HAN to select Review reminder The reminders play automatically To play reminders with a pendant e Use the voice command feature See page 59 Add and review reminders remotely You can also add or review reminders remotely from any touch tone telephone See Remote access on page 58 for more details 46 Answering system settings Answering system Use the answering system menu of a cordless handset or telephone base to turn on or off the answering system or message alert tone set up the announcement message ac
10. If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VoIP service provider for more information Getting started Pendant charger installation 1 Install the pendant charger as shown below aT Electrical outlet not controlled by a wall switch Pendant charger power adapter 2 Switch ON the pendant Getting started Pendant attachment Pendant lanyard The pendant lanyard is already attached to the pendant You can adjust the length of the lanyard for comfortable wearing or remove the necklet when necessary Necklet eckKle Press down the tabs on both sides of the lanyard clip to remove the necklet Press down on the push of the lanyard button slider to adjust the length of the lanyard for comfortable wearing Pendant belt clip Remove the necklet of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip Push the pendant into the belt clip until it clicks in place Getting started Telephone base backup battery installation Install three AAA batteries not provided so
11. e Press WVOL or AVOL to adjust the listening volume e Press gt STOP to temporarily turn off the feature e Press to temporarily mute the feature e Press to temporarily turn on the feature if it is set to off To screen a call at a cordless handset If the answering system and call screening are on press SELECT The announcement and the incoming message broadcast at the handset while the call is answered by the answering system Options while a message is being recorded e Press VOL or VOL to adjust the listening volume e Press OFF to temporarily turn off the feature e Press SELECT to temporarily turn on the feature if it is set to off Call intercept If you want to talk to the caller whose message is being recorded press Or t on a cordless handset or SPEAKER on the telephone base or lift the corded handset from the telephone base Temporarily turn off the message alert tone If the message alert tone is turned on the telephone base beeps every 10 seconds when there are new messages Pressing any telephone base key except FIND HS temporarily silences the message alert tone The message alert tone resumes when you receive a new message 54 Answering system operation Message playback To play messages on a cordless handset 1 2 3 Press MENU when idle Press SELECT to select Play messages If you have only new or old messages the messages play automatically OR If you have both new and
12. 31 PONTE ini tiewrtriea nanna 31 Call Waiti g ennaa 31 Temporary ringer silencing 32 Redial cxsssutepsenesbensBitouestteatiasonuses 32 Temporary tone dialing 32 Check voicemail 00000 33 Chain dialing eeeeeee 33 Transfer a Call cccccccceeeeees 34 Find handset pendart 35 Multiple handset use 36 Join a call in progress 36 NMS FE ON niiata ainin 37 PhHOnebook cccccsssseeeeeees 39 Add a phonebook entry 39 Review phonebook entries 39 Alphabetical search 5 39 Edit a phonebook entry 40 Delete a phonebook entry 40 Table of contents Photo speed dial 41 Store a photo speed dial entry 41 Edit a photo speed dial entry 41 Delete a photo speed dial entry 41 Dial a photo speed dial number 42 Caller ID a sscccissesacceaivaasecceveene 43 Missed call indicator 43 Review the caller ID log 43 View dialing options 44 Save a caller ID log entry to the phonebook 00 44 Reminder sctisisitnecttcscecctinatdows 45 About the reminder 45 Add a reminder 45 Review reminders 200 46 Add and review reminders PEMMIGUGIY inier t 46 Answering system settings 47 Answering system 0 47 Announcement ccceeeeee 47 Record your own announcement
13. Getting started Pendant layout e Answer or end a call Pendant status light when the pendant is charging e Flashes red when the pendant is in low battery e Stays solid green when the pendant is fully charged e Flashes red and green when the base is paging the pendant e Flashes quickly in red and green during pendant registration e Flashes orange three times when the pendant is not registered Pendant light ring around S e On steady when the pendant is in use e Flashes quickly when there is an incoming call e Flashes twice every three seconds when any other telephone system device is in use e Call photo speed dial 1 VOL and VOL e Adjust the listening volume during a call message playback e Adjust the pendant ringer volume while in idle mode 2 e Call photo speed dial 2 ON and OFF switch e Switch to turn the pendant on off VOICE e Press to use the voice command feature 15 Getting started Handset layout Incoming call light e Flashes when there is an incoming call the base is paging the handset A e Review the phonebook when idle e Scroll up while in menus or lists e Move the cursor to the right while entering names or numbers CHARGE light EEN e On when the handset is charging C vtech REDIAL PAUSE e Press repeatedly to view the last 10 numbers dialed e Press and hold to insert a dialing pause while diali
14. Handset battery charging 7 Pendant battery charging 7 Are you a new cable or VolP subscriber sinitcasisaandasteusecesenas 8 Did you subscribe to voicemail service from your telephone service provider 6006 8 Expand your telephone system 9 Add and register a handset 9 Add and register a pendart 10 Deregister all devices 11 Telephone base layout 12 Pendant layout eee 15 Handset LAYOUT sisicteesistiinirinarnnmnnnnets 16 Telephone settings 18 Photo speed dial 00008 18 USING the menu sisisinsatesesaneconcnes 20 Ringer volume n e 20 Ringer tone eneee 21 Set date and time 0 22 Voice Announce caller ID 22 LCD language 23 Voice language 23 Talking Aiit eisseniseisonisnins 24 Voicemail numbet 005 24 Clear voicemail indicators 24 Rename base handset 25 Key TOMS aotainn tinan 25 Use caller ID to automatically set date and time 25 Home area COde cceeeeeees 26 Dial MOUE uscirono 26 Quiet MOE ececeeceeeeeeeee 27 Happy MeSSag ccceeeeees 27 Voice command 00 28 Telephone operation 29 Make answer and end a call 29 Speakerphone cccceeeeeeees 30 E aliZE rrenan 30 Audio ASSiSt c ssecseeseeeee 30 Volume Control ccecceeeeeees
15. alert tone with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Scroll to Msg alert tone then press SELECT 5 Scroll to On or Off then press SELECT 50 Answering system settings To set message alert tone with the telephone base 1 Press MENU when idle then press to select Answering system 2 Scroll to Ans sys setup then press Gam eqy 3 Scroll to Msg alert tone then press SJEA 4 Scroll to On or Off then press SAWS Message recording time You can set the recording time allowed for incoming messages The message length is three minutes by default To set message recording time with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Scroll to Recording time then press SELECT 5 Scroll to 3 minutes 2 minutes or 1 minute then press SELECT To set message recording time with the telephone base 1 Press MENU when idle then press to select Answering system 2 Scroll to Ans sys setup then press JMA 3 Scroll to Recording time then press FaM eqy 4 Scroll to 3 minutes 2 minutes or 1 minute then press YME 51 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages those left on its built in digital answering system and those left w
16. charger installation 3 Handset layout 16 17 Handset locator 35 Happy message 27 Home area code 26 l Intercom 37 38 J Join a call 36 K Key tone 25 L LCD language 23 Limited warranty 79 80 85 Index M Maintenance 76 Make a call 29 Memo 57 Menu 20 Message alert tone 50 54 Message capacity 53 Message playback 55 56 Message recording time 51 Missed call indicator 43 Mute 31 N Number of rings 49 O Operating range 75 P Pendant attachment 5 Pendant battery charging 7 Pendant charger installation 4 Pendant layout 15 Phonebook 39 40 Photo speed dial 18 19 41 42 Play messages 55 56 Q Quiet mode 27 R Record an announcement 47 Redial 32 Registeration 9 10 Reminder 45 46 Remote access 50 58 Rename 25 Review reminders 46 Review the caller ID log 43 Ringer silencing 32 Ringer tone 21 Ringer volume 20 S Save a call log entry 44 Set date and time 22 Share a call 36 Speakerphone 30 Speed dial 18 19 41 42 y Talking digit 24 Technical specifications 84 Telephone base installation 1 Telephone base layout 12 14 Tone dialing 32 Transfer a call 34 Troubleshooting 63 72 V Voice Announce caller ID 22 Voice command 28 59 60 Voice language 23 Voicemail 24 33 52 Volume 20 25 31 W Warranty 79 80 86 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon
17. old messages scroll to Play new msgs or Play old msgs then press SELECT Options during playback Press VOL or VOL to adjust the message playback volume Press 6 to skip to the next message Press 4 to repeat the message Press 4 twice to hear the previous message Press DELETE to delete the playing message Press 4 to switch between speakerphone mode and handset mode Press x to call back the caller The screen displays Call back Press SELECT to confirm or press OFF to cancel Press SELECT to pause the playback and view the caller s information Then you can press Or 4 to call back 55 Answering system operation To play messages at the telephone base 1 2 Press PLAY when idle If you have only new or old messages the messages play automatically OR If you have both new and old messages scroll to Play new msgs or Play old msgs then press QAJMI Options during playback Press WVOL or AVOL to adjust the message playback volume Press SKIP to skip to the next message Press REPEAT to repeat the message Press REPEAT twice to hear the previous message Press X DELETE to delete the playing message Press gt m STOP to stop the playback Press to reduce the playback speed Press 07 18 M 7 X to call back the caller The screen displays Call back Press M to confirm or Me to cancel To play messages at a pendant Use the voice command feature See page 60 56 Answering
18. on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user Caution To maintain the compliance with the FCC s RF exposure guideline the telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm
19. press SELECT on the cordless handsets segs on the telephone base 4 Press SELECT on the cordless handset 3S on the telephone base 24 Telephone settings Rename base handset You can create a name for each system handset and the telephone base 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset elata on the telephone base 3 Scroll to Rename handset or Rename base then press SELECT on the cordless handset YjS a Segy on the telephone base 4 Enter the desired name then press SELECT on the cordless handset on the telephone base Key tone The handset telephone base is set to beep with each key press You can set the key tone volume or turn the key tone off for each handset and the telephone base 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset tjata on the telephone base 3 Scroll to Key tone then press SELECT on the cordless handset egy on the telephone base 4 Scroll to sample each volume level then press SELECT on the cordless handset ij on the telephone base Use caller ID to automatically set date and time If you subscribe to caller ID service the day month and time are set automatically with each incoming call Follow the steps below to turn the CID time sync feature on or off The default setting is On 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset jata on the te
20. quiet mode or turn it off e Press repeatedly to display other dialing options when reviewing a caller ID log entry TONE a r A e Switch to tone dialing during a call if you have pulse service e Switch between upper case and lower case while entering characters 13 Getting started Telephone base layout REPEAT e Press once to repeat the playing message e Press twice to play the previous message e Move the cursor to the left while entering or modifying names or numbers X DELETE e Delete the playing message announcement reminder e Delete an individual entry while reviewing the redial list phonebook caller ID log reminder e Delete a character or digit while entering names or numbers FIND HS e Page all handsets and pendants when idle p gt SKIP e Skip to the next message during message playback e Move the cursor to the right while entering or modifying names or numbers ANS e Turn the built in answering system on off e On when the answering system is turned on gt PLAY STOP e Start or stop message playback e Flashes when there are new messages memos in the answering system VVOL and AVOL e Adjust the listening volume during a call or message playback e Adjust the base ringer volume while idle e Slow down the message playback REPEAT op J AM Mic B 14
21. system operation Delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all old messages with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Delete all old then press SELECT 4 Press SELECT to confirm To delete all old messages with the telephone base 1 Press MENU when idle then press to select Answering system 2 Scroll to Delete all old then press AMEA 3 Press MSS to confirm Record play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system Play and delete them in the same way as incoming messages To record a memo with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Record memo then press SELECT 4 The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 5 Press 5 when done To record a memo with the telephone base 1 Press MENU when idle then press 3E3041 to select Answering system 2 Scroll to Record memo then press Haze 3 The system announces Record after the tone Press SAVE when you are done After the tone speak towards the microphone 4 Press 3 when done 57 Answering system operation Remote access A t
22. telephone base when idle to show the first entry in the phonebook 2 Use the dialing keys to enter the letter associated with the name For example if you have the entries named Jennifer Jessie Kevin and Linda in your phonebook press 5 JKL once to see Jennifer when Jennifer displays press to see Jessie twice to see Kevin or three times to see Linda If necessary press v or a to browse 39 Phonebook Edit a phonebook entry 1 Search for the desired entry in the phonebook see Review phonebook entries or Alphabetical search on page 39 Press SELECT on the cordless handset on the telephone base 2 Edit the number then press SELECT on the cordless handset AJ41 on the telephone base 3 Edit the name then press SELECT on the cordless handset M on the telephone base Delete a phonebook entry e To delete the displayed phonebook entry press DELETE Then press SELECT on the cordless handset on the telephone base to confirm You cannot retrieve a deleted entry 40 Photo speed dial The telephone system has four photo speed dial locations where you can store the telephone numbers you wish to dial more quickly You can store up to 30 digits in each location You must set the speed dial numbers to the corresponding locations before using them We recommend you store two contacts that you may need to call them more often or right away to photo speed keys 1 and 2 Store a photo speed dial entry 1 Press MENU
23. telephone base and its screen displays Paging all devices All idle handsets and pendants ring and the handsets screens display Paging To stop the paging tone e Press 14 or any dialing key on a cordless handset or return the cordless handset to its charger OR e Press lt on a pendant OR e Press ghe y CANCEL or FIND HS on the telephone base Press MUTE to mute the ringer of other handsets or press VOL to mute the ringer of other pendants until you find the missing handset or pendant 35 Multiple handset use Join a call in progress Another handset pendant or the telephone base can join an outside call You can share an outside call with the telephone base and up to four handsets pendants at the same time To join a call with a cordless handset e Press amp Or to join the call e Press OFF or place the handset in the handset charger to exit the call To join a call with the telephone base e Lift the corded handset or press SPEAKER 4 e Return the corded handset to the telephone base or press SPEAKER 4 to exit the call To join a call with a pendant e Press to join the call e Press or place the pendant in the pendant charger to exit the call 36 Multiple handset use Intercom Use the intercom feature for conversations between two system devices To initiate an intercom call with a cordless handset 1 Press MENU then scroll to Intercom then press SELECT Scroll to the
24. then press SELECT on the cordless handset egy on the telephone base Scroll to Pendant ringer then press SELECT on the cordless handset Sj j egy on the telephone base Scroll to sample each ringer tone Press SELECT on the cordless handset J4f 84 on the telephone base 21 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it Before using the answering system or reminder set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call Make sure the settings are correct so that the reminder feature works properly 1 2 3 4 D Press MENU when idle Scroll to Set date time then press SELECT on the cordless handset tjata on the telephone base Enter the month date and year then press SELECT on the cordless handset X 4 on the telephone base Enter the hour and minute then scroll to select AM or PM Press SELECT on the cordless handset on the telephone base Voice Announce caller ID The voice announce caller ID feature lets you know who s calling without having to look at the display 1 2 3 4 Press MENU when idle Scroll to Annc Caller ID then press SELECT on the cordless handset AMIA on the telephone base Scroll to the desired option then press SELECT on the cordless handset AMIA on the telephone base e Set all On Off
25. to the previous menu while in a menu e Press and hold to return to idle mode while in a menu e Silence the handset ringer temporarily while the phone is ringing e Press and hold to erase the missed call indicator when idle REDIAL PAUSE Dialing keys sce e Enter numbers or characters SS 7 9 e Answer an incoming call QUIET e Press repeatedly to display other dialing options when reviewing a caller ID log entry e Press and hold to set and turn on the quiet mode or turn it off MUTE DELETE e Mute the microphone during a call e Silence the handset ringer temporarily while the phone is ringing e Delete an individual entry while reviewing the redial list phonebook caller ID log reminder e Delete a character or digit while entering names or numbers e Delete the playing message announcement 17 Telephone settings Photo speed dial There are four photo speed dial keys on the telephone base The photo speed dial keys 1 and 2 on the pendant correspond to the photo speed dial keys 1 and 2 on the telephone base respectively We recommend you store two contacts that you may need to call them more often or immediately to photo speed keys 1 and 2
26. you plug the power and line cords in correctly and securely Reset the telephone base Unplug the electrical power Take out the backup batteries if necessary Wait for 15 seconds then plug the power cord back in and reinstall the backup batteries Allow up to one minute for the cordless handset pendant and telephone base to reset Clean the charging contacts on the cordless handset pendant and the handset pendant charger each month with a pencil eraser or cloth Make sure that the handset battery is installed properly 68 Appendix Troubleshooting My caller ID isn t working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems resulting from DSL interference Contact your DSL service provider for more information about DSL filters My telephone does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if b
27. 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 For body worn operation this pendant has been tested and meets the FCC RF exposure guidelines when used with the Vtech accessories supplied or designated for this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines 81 Appendix FCC ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encode
28. 97008 Distributed in Canada by VTech Technologies Canada Ltd Richmond B C V6W 1L5 VTech is the registered trademark of VTech Holdings Limited Copyright 2013 for VTECH TELECOMMUNICATIONS LTD All rights reserved Printed in China 91 006375 010 100
29. ECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Remove and install the cordless handset battery again Place the cordless handset in the handset charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line cord may be defective Try installing a new line cord 67 Appendix Troubleshooting My calls cut in and out while I m using my cordless handset pendant Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a higher location The phone may have better reception when installed in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply The charge light is off Make sure
30. Modem Router Terminal adapter Did you subscribe to voicemail service from your telephone service provider Your telephone has a built in answering system and supports voicemail feature offered by your telephone service provider subscription is required and fees may apply Refer to Answering system and voicemail on page 52 for more information To use the built in answering system Refer to this Abridged user s manual on how to record your outgoing announcement retrieve messages and other related operations You may also view the online Complete user s manual at www vtechcanada com for complete instructions To use the voicemail To retrieve your voicemail messages you typically dial an access number provided by your telephone service provider and then enter a sercurity code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages 8 Getting started Expand your telephone system Your telephone base can support up to 12 handsets pendants Each device must be registered to the telephone base before use You can add new handsets SN6107 purchased separately and new pendants SN6167 purchased separately to your telephone base Additional handsets are assigned numbers in the sequential order Add and register a handset When first purchased each expansion handset shows To register HS see manual The new handset should be charged without interruption f
31. NI to resume the conversation Call waiting If you subscribe to call waiting service from your telephone service provider you hear an alert tone when there is an incoming call while you are already on another call e Press FLASH to put your current call on hold and take the new call e Press FLASH to switch back and forth between calls 31 Telephone operation Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the telephone base handset or pendant without disconnecting the call The next call rings normally at the preset volume To silence the ringer temporary on a cordless handset e Press MUTE CANCEL or QUIET To silence the ringer temporary at the telephone base e Press MUME CANCEL or MI To silence the ringer temporary on a pendant e Press VOL Redial The last 10 telephone numbers dialed up to 30 digits are stored in the system memory To review and dial a redial number on a cordless handset 1 Press REDIAL when idle 2 Press v 4 or REDIAL repeatedly to browse 3 When the desired entry displays press or to dial To review and dial a redial number at the telephone base 1 Press REDIAL when idle 2 Press v 4 or REDIAL repeatedly to browse 3 When the desired entry displays lift the corded handset or press SPEAKER to dial Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing
32. Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Scroll to of rings then press SELECT 5 Scroll to select 6 5 4 3 2 or Toll saver then press SELECT To set number of rings with the telephone base 1 Press MENU when idle then press to select Answering system 2 Scroll to Ans sys setup then press JMA 3 Scroll to of rings then press GaM eqy 4 Scroll to select 6 5 4 3 2 or Toll saver then press SAWS 49 Answering system settings Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can set the code from 00 to 99 To set remote access code with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Scroll to Remote code then press SELECT 5 Enter a two digit number then press SELECT To set remote access code with the telephone base 1 Press MENU when idle then press to select Answering system 2 Scroll to Ans sys setup then press JMA 3 Scroll to Remote code then press JMA 4 Enter a two digit number then press JNE Message alert tone When the message alert tone is set to On and there is at least one new message the telephone base beeps every 10 seconds The message alert tone is preset to Off There is no audible alert at the handset To set message
33. charger If the cordless handset is in the handset charger and the charge light is not on refer to The charge light is off on page 68 Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the handset charger when not in use If the battery is completely depleted charge the handset for at least 30 minutes before use You may need to purchase a new battery The pendant battery does not accept charge while in the pendant charger e If the pendant is in the pendant charger and the pendant status light is not on refer to The charge light is off on page 68 e Charge the battery in the pendant for at least 3 hours For optimum daily performance return the pendant to the pendant charger when not in use e If the battery is completely depleted charge the pendant for at least 30 minutes before use 65 Appendix Troubleshooting have accidentally set my cordless handset telephone base LCD language to Spanish or French and I don t know how to change it back to English While the phone is in not in use or on a call press MENU then enter the code X364 l get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevent
34. d as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures
35. desired device and press SELECT Your handset shows Calling HANDSET X Calling BASE 0 Calling all pendants Calling all devices The destination device rings The destination handset telephone base shows HANDSET X is calling To answer the intercom call on the destination handset press 4 or any dialing key OR To answer the intercom call at the telephone base press SPEAKER or any dialing key or lift the corded handset OR To answer the intercom call on a pendant press To end the intercom call on either handset one party presses OFF or places the handset back in the handset charger OR To end the intercom call at the telephone base press H CANCEL or SPEAKER when you are using the base speakerphone or return the corded handset to the telephone base OR To end the intercom call on the pendant press or place the pendant back in the pendant charger 37 Multiple handset use To initiate an intercom call at the telephone base 1 Press MENU then scroll to Intercom then press ja Seq Scroll to the desired device and press 831 The telephone base shows Calling HANDSET X Calling all pendants Calling all devices The destination device rings The destination handset shows BASE 0 is calling To answer the intercom call on the destination handset press or any dialing key OR To answer the intercom call on the pendant press To end the intercom call at the t
36. e Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 80 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and
37. e installation Electrical outlet not controlled by a wall switch Telephone wall jack Telephone line cord x Telephone base If you have DSL high speed X F power adapter Internet service a DSL filter not included is required Plug it into the telephone wall jack Ma a Use Onl Supplied ppt Telephone Power line jack m e Si cord jack Curly handset cord jack E T z CAUTION If you subscribe to telephone service from a cable company or a VolP service provider contact your cable VoIP service provider for more information Getting started Handset battery installation 1 Plug the battery connector 2 Place the battery with the label securely into the socket THIS SIDE UP facing up and the wires inside the battery compartment THIS SIDE UP Pack 3 Slide the battery compartment cover towards the center of the handset until it clicks into place Getting started Handset charger installation 1 Install the charger as below 2 Place the handset in the handset charger to charge Electrical outlet not controlled by a wall switch Wl vtech Handset charger power adapter IMPORTANT Check for a dial tone by pressing x
38. e remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or r
39. e telephone base to dial 33 Telephone operation Transfer a call While on an outside call you can transfer the call from a cordless handset or the telephone base to another system device To transfer a call from a cordless handset 1 During a call press MENU Scroll to Transfer then press SELECT e If you have two or more handsets pendants scroll to the desired device and then press SELECT The outside call is put on hold and the handset shows Transferring call Transferring call to all The destination device rings 2 To answer the call on the destination handset press 4 or any dialing key OR To answer the call on the telephone base lift the corded handset or press SPEAKER or any dialing key OR To answer the call on the pendant press To transfer a call from the telephone base 1 During a call press MENU Scroll to Transfer then press Sag segs e If you have two or more handsets pendants scroll to the desired device and then press 3 1304 The outside call is put on hold and the telephone base shows Transferring call Transferring call to all The destination device rings 2 To answer the call on the destination handset press s 4 or any dialing key OR To answer the call on the pendant press 34 Telephone operation Find handset pendant This feature helps you find misplaced handsets and pendants To start the paging tone e Press FIND HS on the right side of the
40. e you begin To deregister all devices 1 Press and hold FIND HS at the side of the telephone base for about 10 seconds until the telephone base shows Registering Please wait followed by Deregister all devices then release FIND HS 2 Immediately press M or FIND HS 3 All handsets show To register HS see manual The deregistration process takes about 10 seconds to complete To register the handset s or pendant s to the telephone base again follow the registration instructions on pages 9 10 note You cannot deregister all devices if any system device is in use 11 Getting started Telephone base layout Large tilt display e Move the top of the display forward or backward to adjust the angle of the screen for maximum visibility Incoming call light e Flashes when there is an incoming call IN USE light e On when the phone is in use or the answering system is answering an incoming call On when a device is being registered caro SSe p Flashes when devices are being deregistered e Flashes when another telephone on the same line is in use Softkeys 2 e Select a menu item displayed above the key MENU if j e Show the menu _ D jL J Photo speed dial keys 1 4 e Set or dial a speed dial number when idle
41. echnical specifications Frequency control Transmit frequency Channels Nominal effective range Power requirements Memory Crystal controlled PLL synthesizer Telephone base 1921 536 1928 448 MHz Handset 1921 536 1928 448 MHz Pendant 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Telephone base 6V DC 400mA Handset charger 6V AC 300mA Handset battery 2 4V Ni MH Pendant charger 6V DC 400mA Pendant battery 3 7V Li ion Directory 50 memory locations up to 30 digits and 15 characters Caller ID log 50 memory locations up to 24 digits and 15 characters 84 Index A Add a handset 9 Add a pendant 10 Adda photo 19 Add a reminder 45 Announcement 47 Answer a call 29 Answering system and voicemail 52 Answering system Operation 52 58 Answering system settings 47 51 Answer on off 48 Audio Assist 30 B Battery 2 6 7 61 62 C Caller ID 25 43 44 Call intercept 54 Call screening 48 54 Chain dialing 33 Check voicemail 33 Clear voicemail indicators 24 Clock 22 D Date and time 22 Delete a phonebook entry 40 Delete messages 57 Deregister all devices 11 Dialing options 44 Dial mode 26 E ECO mode 75 Edit a phonebook entry 40 End a call 29 Equalizer 30 F Find handset 35 Find pendant 35 H Handset battery charging 7 Handset battery installation 2 Handset
42. ecklace over the heart by persons wearing pacemakers Pacemaker patients should use the CareLine product in belt clip form only Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset pendant and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range OR No pwr at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press tax Move closer to the telephone base then press sax to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base 75 Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damag
43. ed if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 76 Appendix About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone
44. elephone base press HP CANCEL or SPEAKER when you are using the base speakerphone or return the corded handset to the telephone base OR To end the intercom call on the destination handset one party presses OFF or places the handset back in the handset charger OR To end the intercom call at the pendant press s or place the pendant back in the pendant charger 38 Phonebook The phonebook stores up to 50 entries which are shared by all devices Add a phonebook entry 1 2 3 4 Press MENU when idle Scroll to Phonebook then press SELECT on the cordless handset on the telephone base Scroll to Add contact then press SELECT on the cordless handset on the telephone base Enter a number OR Copy a number from the redial list by pressing REDIAL then or a or pressing REDIAL repeatedly to find the desired number Press SELECT on the cordless handset 3 eqj on the telephone base to copy the number Press SELECT on the cordless handset 3 4 I on the telephone base Enter a name then press SELECT on the cordless handset ME on the telephone base Review phonebook entries Phonebook entries appear alphabetically 1 Press on the cordless handset or adalo lS telel 4 on the telephone base when idle to show the first entry in the phonebook 2 Press v or a to browse through the entries Alphabetical search 1 Press amp on the cordless handset or Ma 0 l 3 1010 4 on the
45. endered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 79 Appendix Limited warranty How do you get warranty service To obtain warranty service please visit our website at www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activ
46. f the audio for both handset earpiece and speakerphone to best suit your hearing The default setting is Natural 1 Press MENU during a call 2 Press SELECT on the cordless handset J4 egy on the telephone base to choose Equalizer 3 Scroll to Natural Treble 1 Treble 2 or Bass then press SELECT on the cordless handset on the telephone base Audio Assist Use the audio assist feature to enhance the clarity and loudness of your caller s voice on the cordless corded handset earpiece when you are listening to a message or an announcement To turn on Audio Assist e While you are on a call or listening to a message or an announcement using the cordless corded handset earpiece press AUDIO ASSIST To turn off Audio Assist e Press AUDIO ASSIST again Audio Assist is a registered trademark of Advanced American Telephones 30 Telephone operation Volume control To adjust the listening volume on a cordless handset e During a call press VOL or VOL To adjust the listening volume at the telephone base e During a call press vVOL or AVOL To adjust the listening volume at a pendant e During a call press VOL or VOL Mute The mute function allows you to hear the other party but the other party cannot hear you To mute a call on a cordless handset e During a call press MUTE e Press MUTE again to resume the conversation To mute a call at the telephone base e During a call press Was e Press W
47. fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The system announces Time and day not set e You need to reset the system clock The outgoing announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice about nine inches from the handset or telephone base e Make sure there is no background noise TV music etc while recording New voicemail and amp show on the cordless handset and New voicemail and X show on the telephone base and I don t know why e Your telephone has both a built in answering system and voicemail indication If New voicemail and amp appear on the cordless handset and New voicemail and 4 appear on the telephone base then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail 71 Appendix Troubleshooting cannot retrieve voicemail messages e Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently If you subscribe to voicemail service from your telephone service provider contact your telephone service pr
48. g system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The telephone does not respond to remote commands e Make sure you enter your remote access code correctly e Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system e The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code e There may be interference on the phone line you are using Press dialing keys firmly 70 Appendix Troubleshooting The answering system does not record messages e Make sure that the answering system is on ANS ON should show on the cordless handset and ANS 0 light on the telephone base should be on e Make sure the memory of the answering system is not full e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider e If there is a
49. he batteries in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the batteries Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarity orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 61 Appendix Pendant battery It takes up to three hours for the battery to be fully charged When it is fully charged you can expect the following performance Operating time While in speakerphone mode talking Up to five hours Operating time varies depending on your actual use and the age of the battery The battery needs charging when e You hear Pendant has low battery e There is an alert tone every one minute e The pendant status light flashes red or is solid red Conserve battery life The pendant battery is not replaceable If the pendant will not be used for a long period of time switch OFF the pendant to conserve pendant battery life CAUTION To prevent fire or shock hazard do not expose this product
50. hear a list of voice commands What time is it To hear the current time What is the date To hear the current date Call speed dial X To call a photo speed dial number Cancel To return to idle mode Reminders Press VOICE and say Review reminders During the playback press VOICE and say one of the following commands What can I say To hear a list of voice commands Skip reminder To skip to the next reminder Repeat reminder To repeat the reminder Stop To stop the reminder playback Cancel To continue the reminder playback 59 Voice command Use voice command Messages Press VOICE and say Review messages During the playback press VOICE and say one of the following commands What can I say To hear a list of voice commands Skip message To skip to the next message Repeat message To repeat the message Slow playback To slow down the message playback e To resume normal playback press VOICE and say Play normal Stop To stop the message playback Delete To delete the current message Cancel To continue the message playback Call log Press VOICE and say Review call log During the playback press VOICE and say one of the following commands What can I say To hear a list of voice commands Skip call log To skip to the next call
51. hone Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider The telephone does not ring when there is an incoming call Make sure that the ringer is not off Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the power cord securely Make sure the backup batteries are correctly installed if necessary The cordless handset pendant may be too far from the telephone base Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the handset charger when not in use Charge the pendant for at least three hours For optimum daily performance return the pendant to the pendant charger when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home might be limiting the operating range Try moving the telephone base to another location preferably to a higher location If other phones in your home are having the same problem contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply Other electronic products such as HAM radios and other D
52. ing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation If the product has been dropped and the telephone base handset pendant has been damaged e If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset or pendant is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset or pendant into its cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explo
53. ith your telephone service provider s voicemail fees may apply Your telephone s built in digital answering system messages and voicemail messages are separate Each alerts you to new messages differently e f gt m PLAY STOP on the telephone base flashes XX New messages displays on the cordless handsets and telephone base there are new messages in the built in answering system To listen to the messages recorded on your digital answering system press gt PLAY STOP on the telephone base e f and New voicemail display on the cordless handsets or X and New voicemail display on the telephone base your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail press and hold amp 1 on your handset telephone base See Voicemail number on page 23 to set your voicemail number Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service 52 Answering system operation Using the answering system and voicemail together You can also use your telephone an
54. ity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchas
55. lephone base 3 Scroll to CID time sync then press SELECT on the cordless handset Sj jM egy on the telephone base 4 Scroll to On or Off then press SELECT on the cordless handset egy on the telephone base 25 Telephone settings Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a Call within your local area the telephone number is automatically stored without the area code in the caller ID log 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset egy on the telephone base 3 Scroll to Home area code then press SELECT on the cordless handset Sj M egy on the telephone base 4 Enter a three digit home area code then press SELECT on the cordless handset SYAW3 on the telephone base Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone to make a call 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset elata on the telephone base 3 Scroll to Dial mode then press SELECT on the cordless handset tjata on the telephone base 4 Scroll to select Touch tone or Pulse then press SELECT on the cordless handset j egy on the telephone base 26 Telephone settings Quiet mode You can turn on the quiet mode for a
56. log entry Repeat call log To repeat the call log entry Stop To stop the call log entry playback Cancel To continue the call log entry playback Call back The system will ask Would you like to call XXX e Say Yes to call the number e Say No to return to the playback If you do not say the command within five seconds or the system does not understand your command the system will say Sorry didn t catch that Please press the voice command button and try again 60 Appendix Handset battery It takes up to 11 hours for the battery to be fully charged When it is fully charged you can expect the following performance Operating time While in handset use talking Up to seven hours While in speakerphone mode talking Up to five hours While not in use standby Up to seven days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e A battery is properly installed and the screen is blank e Low battery or Place in charger displays on the cordless handset screen CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the batteries provided or equivalent To order a replacement go to www vtechcanada com or call 1 800 267 7377 e Do not dispose of t
57. must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury 77 Appendix The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service wi
58. nd turned on To register a pendant 1 Press MENU on the telephone base when idle 2 Scroll to Settings then press aN 34 a L 3 Scroll to Registration then press HAM The telephone base shows Registering Please wait 4 Put the pendant in the pendant charger The pendant status light flashes red and green to indicate the registration is in progress Then PENDANT Registered appears on the telephone base and both devices beep The pendant is now registered with g the telephone base It takes up to 60 seconds to complete registration 5 If you have already set the photo speed dial keys 1 and 2 the telephone base displays Copied Photo Speed Dial 1 to Pendant memory 1 Press IJA then the telephone base displays Copied Photo Speed Dial 2 to Pendant memory 2 Then press ffd OR If you have not set the photo speed dial keys 1 and 2 see To set photo speed dial on page 18 to set them If registration fails the telephone base displays Registration failed Start again from Step 1 above 10 Getting started Deregister all devices If you want to replace a device or reassign the designated handset number of a registered handset you must deregister all devices that are registered to the telephone base Then register each device individually To make deregistration easier read all of the instructions on this page befor
59. ne base 23 Telephone settings Talking digit You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key during predialing 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset on the telephone base 3 Scroll to Talking Digit then press SELECT on the cordless handset on the telephone base 4 Scroll to sample each volume level then press SELECT on the cordless handset j on the telephone base Voicemail number Save your voicemail number to 1 for quick access The voicemail number is shared by all devices Press and hold amp 1 to retrieve voicemail from your service provider 1 Press and hold amp 1 when idle 2 Enter the voicemail access number provided by your telephone service provider up to 30 digits when prompted 3 Press SELECT on the cordless handset SA3 on the telephone base Clear voicemail indicators Use this feature when the telephone indicates that there is new voicemail but there are none This feature only turns off the indicators New voicemail and amp It does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators 1 Press MENU when idle 2 Scroll to Settings then press SELECT on the cordless handset elata on the telephone base 3 Scroll to Clr voicemail Clear voicemail then
60. ng or entering numbers wz FLASH e Make or answer a call e Answer an incoming call when you receive a call waiting alert during a call m1 e Press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry l AN ma e Press and hold to set or dial your voicemail number asc oer 3 1 Ne N TONE AWA Zz arA 4 JKL 5 vo INET NS e Switch to tone dialing during a call if you have pulse service 7 w8 9 e Switch between upper case and lower case while 2 Z Y entering characters rene fe E oe 2 q e Make or answer a call Qs e Switch between the handset speakerphone and the handset earpiece during a call AUDIO ASSIST e Enhance the clarity and loudness of the caller s voice during a call 16 Getting started Handset layout CID e Review the caller ID log when idle e Scroll down while in menus or lists e Move the cursor to the left while entering names or numbers MENU SELECT e Show the menu e Select an item or save an entry setting while in a menu VOL and VOL e Adjust the listening volume during a call or message playback e Adjust the handset ringer volume while idle amp ICANCEL e Hang up during a call e Cancel an operation or back up
61. on the telephone base when idle 2 Scroll to Photo speed dial press F3Mzeqj 3 Scroll to the desired speed dial location then press MEA 4 Enter a number then press NJA 5 Enter a name then press RAS Edit a photo speed dial entry 1 Press MENU on the telephone base when idle 2 Scroll to Photo speed dial press JMA 3 Edit the number then press NJA 4 Edit the name then press AAW Delete a photo speed dial entry 1 Press MENU on the telephone base when idle 2 Scroll to Photo speed dial press MEA 3 Scroll to the location you wish to delete then press DELETE 4 Press M to confirm 41 Photo speed dial Dial a photo speed dial number To dial with the telephone base e Press a photo speed dial key to dial the number stored in the corresponding photo speed dial location To dial with the pendant e Press 1 or 2 to dial the number stored in the corresponding photo speed dial location OR Use the voice command feature to dial see page 59 42 Caller ID The caller ID log stores up to 50 entries which are shared by all system devices Missed call indicator When there are calls that have not been reviewed in the caller ID log the screens display XX Missed calls When you have reviewed all the missed calls the missed call indicator goes away Each time yon review a caller ID log entry marked NEW on the cordless handset or 2 on the telephone base the number of missed calls decreases by one
62. or at least 30 minutes before registering it to the telephone base Make sure the handset is out of the handset charger and is put near the telephone base Make sure the handset shows To register HS see manual before you begin registration To register a handset 1 Press MENU on the telephone base when idle 2 Scroll to Settings then press HANZA 3 Scroll to Registration then press AN3A The telephone base shows Registering Please wait 4 Press QUIET on the cordless handset The handset shows Registering Please wait Then HANDSET Registered appears on the cordless handset and the telephone base and both devices beep The i o 5 handset is now registered with the telephone base It takes up to 60 seconds to complete WEO E registration If registration fails the telephone base displays Registration failed Start again from Step 1 above Getting started Add and register a pendant When first purchased charge the pendant in the pendant charger You hear three beeps every 10 seconds when the pendant is not registered The new pendant should be charged without interruption for at least 30 minutes before registering it to the telephone base Make sure the pendant is out of the pendant charger a
63. oth you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The messages on the answering system are incomplete If a caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time If the caller pauses for too long the answering system stops recording and disconnects the call If memory on the answering system becomes full during a message the answering system stops recording and disconnects the call If the caller s voice is very soft the answering system may stop recording and disconnect the call The messages are very difficult to hear Press AVOL on the telephone base or VOL on the cordless handset or VOL on the pendant to increase the listening volume 69 Appendix Troubleshooting The answering system does not answer after the correct number of rings e Make sure that the answering system is on ANS ON should show on the cordless handset and ANS 0 light on the telephone base should be on e If toll saver is activated the number of rings changes to two when you have new messages stored e Ifthe memory is full or the system is off the system will answer after 10 rings e In some cases the answering system is affected by the ringing system used by your telephone service provider e f you subscribe to voicemail service change the number of rings so that your answerin
64. ovider for more information on how to access your voicemail Common cure for electronic equipment If the telephone does not seem to be responding normally do the following in the order listed e Disconnect the power to the telephone base e Remove the telephone base backup batteries e Disconnect the cordless handset battery e Wait a few minutes e Connect power to the telephone base e Install the telephone base backup batteries again e Install the cordless handset battery again and place the cordless handset into the handset charger e Wait for the cordless handset and the pendant to reestablish their connections with the telephone base Allow up to one minute for this to take place 72 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 5 Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Slots and openings in the back or bottom of the tele
65. period of time 1 12 hours During this period all tones except paging tone and call screening are muted When you turn on the quiet mode the answering system turns on automatically When the quiet mode duration expires the answering system remains on To set and turn the quiet mode on 1 Press and hold QUIET on the cordless handset UEH on the telephone base when idle The screen shows Quiet __ hours 1 12 hours 2 Enter the desired duration 1 12 then press SELECT on the cordless handset N egy on the telephone base To turn the quiet mode off e While the quiet mode is on press and hold QUIET on the cordless handset Ugi on the telephone base Happy message Happy messages are pendant greeting messages The default setting is On 1 Press MENU when idle 2 Scroll to Pendant then press SELECT on the cordless handset egy on the telephone base 3 Scroll to Happy message then press SELECT on the cordless handset Sj j eg4 on the telephone base 4 Scroll to On or Off then press SELECT on the cordless handset SA3 on the telephone base 27 Telephone settings Voice command You can turn the pendant voice command feature See pages 59 60 on or off 1 Press MENU when idle 2 Scroll to Pendant then press SELECT on the cordless handset egy on the telephone base 3 Scroll to Voice command then press SELECT on the cordless handset SjdM 364 on the telephone base 4 Scroll to On o
66. phone base Plug the power adapter into a different working electrical outlet without a wall switch Move the cordless handset or the pendant closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Take out the backup batteries if necessary Wait for 15 seconds then plug the power cord back in and reinstall the backup batteries Allow up to one minute for the cordless handset pendant and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 64 Appendix Troubleshooting Out of range OR No pwr at base appears on my cordless handset Ensure you plug the telephone base in properly and the power is on Place the cordless handset closer to the telephone base for synchronization Move the cordless handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices The handset battery does not accept charge while in the handset
67. phone base handset and pendant are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords 73 Appendix Important safety instructions 12 13 14 15 16 Unplug this product from the wall outlet and refer servic
68. r Off then press SELECT on the cordless handset SA3 on the telephone base 28 Telephone operation Make answer and end a call To make a call at the telephone base 1 Lift the corded handset or press SPEAKER 2 When you hear a dial tone dial the number To answer a Call at the telephone base e Lift the corded handset or press SPEAKER or any dialing key To end a call at the telephone base e When you are using the corded handset place it on the telephone base e When you are using the base speakerphone press SPEAKER To make a call on a cordless handset 1 Press or 9 2 When you hear a dial tone dial the number To answer a call on a cordless handset e Press 4 or any dialing key To end a call on a cordless handset e Press OFF or place the handset in the handset charger To make a call on a pendant e Press 1 or 2 to dial the corresponding speed dial number To answer a Call on a pendant e Press s To end a call on a pendant e Press lt or place the pendant in the pendant charger 29 Telephone operation Speakerphone Handset speakerphone e When the cordless handset is on a call press 4 to switch between the handset speakerphone and the handset earpiece Telephone base speakerphone e When the corded handset is on a call press SPEAKER to switch between the telephone base speakerphone and the corded handset Equalizer The equalizer enables you to change the quality o
69. r area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 78 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusiv
70. r to the telephone base You may have moved out of range If the previous suggestions do not work disconnect the telephone base from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or telephone service Contact your telephone service provider Your line cord may be defective Try installing a new line cord 63 Appendix Troubleshooting I cannot dial out Try all the suggestions above Make sure you have a dial tone before dialing The cordless handset or the pendant may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances might cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dial from another room with less background noise If other phones in your home are having the same problem contact your telephone service provider charges may apply If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information My cordless handset pendant isn t performing normally Make sure you plug the power cord securely into the tele
71. s noise and caller ID problems as a result of DSL interference Contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply experience poor sound quality when using the handset speakerphone For increased sound quality while using the handset speakerphone place the handset on a flat surface with the dialing keys facing up 66 Appendix Troubleshooting hear other calls while using my p
72. sion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Only put the handset of your telephone next to your ear when it is in normal talk mode The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 74 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as ina breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Note The CareLine transmitter is a wireless telephone and it should not be used in the pendant form hanging from a n
73. swering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting Message capacity The answering system can record and store up to 99 messages Each message can be up to three minutes in length The total storage capacity for the announcement messages memos and reminders is approximately 11 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them 53 Answering system operation Call screening To screen a call at the telephone base If the answering system and call screening are on the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system Options while a message is being recorded
74. t answer on off with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Answer ON OFF then press SELECT 4 Scroll to On or Off then press SELECT To set answer on off with the telephone base e Press ANS amp to turn the answering system on or off Call screening Use this feature to choose whether incoming messages can be heard over the cordless handset or the telephone base while they are being recorded To set call screening on off with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Scroll to Ans sys setup then press SELECT 4 Press SELECT again to select Call screening 5 Scroll to On or Off then press SELECT To set call screening on off with the telephone base 1 Press MENU when idle then press to select Answering system 2 Scroll to Ans sys setup then press Gam eqy 3 Press again to select Call screening 4 Scroll to On or Off then press FAVE 48 Answering system settings Number of rings You can choose two three four five or six rings or toll saver With toll saver selected the answering system answers after two rings if you have new messages or after four rings when there are no new messages This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area To set number of rings with a cordless handset 1 Press MENU when idle 2
75. temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press A 2 Enter the number you wish to dial The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call 32 Telephone operation Check voicemail e Press and hold amp 1 on the cordless handset telephone base to dial your voicemail number Chain dialing Use this feature on the cordless handsets or the telephone base to initiate a dialing sequence from numbers stored in the phonebook caller ID log or redial list while you are on a call To access a number from the phonebook while on a call 1 Press MENU 2 Scroll to Phonebook then press SELECT on the cordless handset egy on the telephone base 3 Scroll to the desired entry then press SELECT on the cordless handset NEE on the telephone base to dial To access a number from the caller ID log while on a call 1 Press MENU 2 Scroll to Caller ID log then press SELECT on the cordless handset egy on the telephone base 3 Scroll to the desired entry then press SELECT on the cordless handset ZN on the telephone base to dial To access a number from the redial list while on a call 1 Press REDIAL to enter the redial list 2 Press v 4 or REDIAL repeatedly to browse to the desired entry 3 Press SELECT on the cordless handset ZNM on th
76. that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening 82 Appendix FCC ACTA and IC regulations Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 83 Appendix T
77. that your telephone can still operate in the event of a power failure 1 Press the large tab on the backup battery compartment cover Then pull to open 2 Place three AAA batteries into 3 Replace the backup battery the compartment matching the compartment cover Push the polarity engravings large tab until it locks securely e Getting started Handset battery charging Once you have installed the battery the handset indicates the battery status If necessary place the handset in the handset charger to charge The battery is fully charged after 11 hours of continuous charging Battery indicators Battery status Action O The screen is blank or The battery has no or Charge without displays Place in charger very little charge The interruption about and flashes handset cannot be used 30 minutes The screen displays The battery has enough Charge without Low battery and charge to be used fora interruption about flashes short time 30 minutes The screen displays The battery is charged To keep the battery HANDSET X charged place it in
78. the handset charger when not in use Pendant battery charging The pendant light indicates the battery status If necessary place the pendant in the pendant charger to charge The battery is fully charged after 3 hours of continuous charging Battery indicators Battery status Action The pendant light flashes red You The battery has Charge without hear Pendant has low battery very little charge interruption when there is only 30 minutes talk time left You hear an alert tone every one minute The pendant light is solid red The battery has Charge without enough charge to interruption be used for a short time The pendant light is The battery is To keep the battery solid green charged charged place it in the pendant charger when not in use Getting started Are you a new cable or VoIP subscriber If your answer is yes the existing telephone jacks in your home may no longer work Your cable VoIP service provider uses a different connection separate from your old traditional telephone service to connect the modem router terminal adapter installed in your home To allow all existing telephone jacks to work contact your telephone service provider for solutions such as rewiring services fees may apply If your answer is no your existing telephone jacks will continue to work as normal Conventional OLD telephone line jack Main e landline Cable or Internet
79. thin the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation The RBRC seal on the lithium ion battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used lithium ion batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Li ion battery recycling and disposal bans restrictions in you
80. tivate the call screening or change the number of rings remote access code and message recording time Announcement The telephone is preset with a greeting that answers calls with Hello Please leave a message after the tone You can use this preset announcement or replace it with your own Record your own announcement You can record an announcement up to 90 seconds but any announcement shorter than two seconds will not be recorded To record an announcement with a cordless handset 1 Press MENU when idle 2 Scroll to Answering sys then press SELECT 3 Press SELECT again to select Announcement 4 Press SELECT again to select Record annc The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone 5 Press 5 when done To record an announcement with the telephone base 1 Press MENU when idle then press 938304 to select Answering system 2 Press SJ Seay again to select Announcement 3 Press SSM Seg again to select Record new annc The system announces Record after the tone Press SAVE when you are done After the tone speak towards the microphone 4 Press B W45S when done 47 Answering system settings Answer on off The answering system must be turned on to answer and record messages When the answering system is turned on the ANS amp light on the telephone base turns on and ANS ON displays on the cordless handset To se
81. to water or any type of moisture 62 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechcanada com or call 1 800 267 7377 My telephone doesn t work at all Make sure the power cord is securely plugged in If there are backup batteries in the telephone base make sure they are correctly installed Make sure you plug the battery connector securely into the cordless handset Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the handset charger when not in use Charge the pendant for at least 3 hours For optimum daily performance return the pendant to the pendant charger when not in use Make sure you turn the pendant on before use If the battery is completely depleted charge the handset or the pendant for at least 30 minutes before use Reset the telephone base Unplug the electrical power Take out the backup batteries if necessary Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset pendant and telephone base to reset You may need to purchase a new handset battery cannot get a dial tone Try all the suggestions above Move the cordless handset or the pendant close
82. vtech CareLine Abridged user s manual www vtechcanada com Linda Peterson 890 595 9511 a ma SS BB ABS Se 4 gt _ Mule Models SN1157 SN1197 SN6147 SN6197 This Abridged user s manual provides you with basic installation and operation instructions A limited set of features are described in abbreviated form Please refer to the online Complete user s manual for a full set of installation and operation instructions at www vtechcanada com Before using the VTech product please read Important safety instructions on pages 73 74 of this manual The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines Fma Telephones identified with this logo have reduced noise and Wu interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service SN1157 Sa Telephone base power adapter Telephone base Abridged user s manual Quick start guide
83. wo digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 1 Dial your telephone number from any touch tone telephone 2 Enter the two digit security code after the announcement and the long beep 3 The system announces Press star for reminder or press pound to listen to messages Press or e After pressing 1 you can enter one of the following remote commands Review reminders End the call Turn reminder off 2 Setreminders S OR e After pressing you can enter one of the following remote commands Command Function S 1 Playallmessages o 2 Play new messages i OO 3 Delete the current message during playback 33 Delete all old messages 4 _ Repeat the current message during playback Stop o 5 Stop 5 Hearalistof remote commands 6 Skip to the next message during playback 8 Endthe cal S o 0 Turn the answering system on or off 58 Voice command About voice command By saying certain commands to the e pendant you can hear information such 4 as the date or time or call photo speed dial numbers or even review call log messages or reminders VOICE ADIOA Use voice command Press VOICE on either side of the pendant when the telephone is idle After you hear a beep say your command to the pendant es he Common commands What can say To

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