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VCS754 Administrator and Provisioning Manual

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1. Setting Sip account x access code anonymous call block on Description Sets the Anonymous Call Block ON feature access code for account x Values Text string Default Blank Setting Sip account x access code anonymous call block off Description Sets the Anonymous Call Block OFF feature access code for account x Values Text string Default Blank Setting Sip account x access code outgoing call anonymous on Description Sets the Anonymous Outgoing Call ON feature access code for account x Values Text string Default Blank Setting Sip account x access code outgoing call anonymous off Description Sets the Anonymous Outgoing Call OFF feature access code for account x Values Text string Default Blank Setting Sip account x mwi enable Description Enables or disables message waiting indicator subscription for account x Enable if SUBSCRIBE and NOTIFY methods are used for MWI Values 0 disabled 1 enabled Default 0 Setting sip account x mwi subscription expires Description Sets the MWI subscription expiry time in seconds for account x Values 0 65535 Default 3600 Setting sip account x mwi ignore unsolicited Description Enables or disables ignoring of unsolicited MWI notifications notifications in addition to or instead of SUBSCRIBE and NOTIFY methods for account x Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemai
2. Setting remoteDir broadsoft password Description Sets the Broadsoft Phonebook authentication password Values Text string Default Blank Setting remoteDir broadsoft dir type Description Sets the Broadsoft Phonebook directory type Values Group GroupCommon Default Group Enterprise EnterpriseCommon Personal Setting remoteDir ldap check certificate Description Enables or disables accepting only a trusted LDAP certificate Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft check certificate Description Enables or disables accepting only a trusted Broadsoft certificate Values 0 disabled 1 enabled Default 0 Configuration File Parameter Guide 111 Back to Contents vtech VCS754 Administrator and Provisioning Manual web Module Web Settings The web settings control the web server IP port and security settings The web settings follow the format web element All the web settings are included in the general configuration file Setting Description Values web http port Sets the http port when http is enabled 1 765535 Default 80 Setting Description Values web https enable Sets server to use the https protocol 0 disabled 1 enabled Default 0 Setting Description Values web https port Sets the https port when https is enabled 1 65535 Default 443 Configuration File Parameter Guide 112 B
3. Using the WebUI 60 Back to Contents vtech VCS754 Administrator and Provisioning Manual Call History The Call History page has no configurable settings It displays Missed Calls Received Calls and Dialed Calls Users can view their call history and click to dial numbers if click to dial is enabled STATUS SYSTEM NETWORK CONTACTS SERVICING Local Directory Blacklist Call History LDAP Missed calls Broadsoft Call History Date Time Name Number Account 2013 01 04 15 30 58 204 204 F A 2013 01 04 15 30 46 206 206 1 2013 01 04 15 30 35 204 204 1 v 2013 01 04 15 30 29 206 206 1 Received calls Date Time Name Number Account 2012 12 31 18 40 49 Ron Benoit 242 1 Dialed calls Date Time Name Number Account 2012 12 31 20 31 35 6045550149 1 es 2012 12 31 20 31 28 6045550123 1 2013 01 08 17 08 45 Ron Benoit 22 1 v 2013 01 01 21 09 02 2325550192 1 Using the WebUI 61 Back to Contents V tech VCS754 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VCS754 and apply settings that you have updated click STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Reboot Reboot Device Firmware Upgrade Auto Upgrade Manual Upgrade Provisioning Security Certificates System Logs Time and Date On the Time and Date page you can manually set the time and date and the time and date format
4. Work phone number attribute Mobile phone number attribute Other phone number attribute Lookup for incoming calls Disable Lookup in dialing mode Disable v LDAP Settings Click the link for each setting to see the matching configuration file parameter in remoteDir Module Remote Directory Settings on page 107 Default values and ranges are listed there Using the WebUI 57 Back to Contents vtech VCS754 Administrator and Provisioning Manual Broadsoft Setting Description Enable LDAP Enables or disables the phone s access to the LDAP directory Directory name Enter the LDAP directory name Server address Enter the LDAP server domain name or IP address Port Enter the LDAP server port Version Select the LDAP protocol version supported on the phone Ensure the protocol value matches the version assigned on the LDAP server Authentication scheme Select the LDAP server authentication scheme Authentication name Enter the user name or authentication name for LDAP server access Authentication password Enter the authentication password for LDAP server access Base Enter the LDAP search base This sets where the search begins in the directory tree structure Enter one of more attribute definitions separated by commas no spaces Your directory may include attributes like cn common name or ou organizatio
5. Call Park Parked Call Retrieval Voicemail DND ON DND OFF Call Forward All ON Call Forward All OFF Call Forward No Answer ON Call Forward No Answer OFF Call Forward Busy ON Call Forward Busy OFF Anonymous Call Reject ON Anonymous Call Reject OFF Anonymous Call ON Anonymous Call OFF Call Waiting ON Call Waiting OFF Group Call Pickup Direct Call Pickup If your IP PBX service provider uses feature access codes then enter the applicable codes here Setting Description Assignable to PFK Paging Enter the paging access code Yes Call Park Enter the call park access code Broadsoft Yes provides a feature access code for the park feature Asterisk Metaswitch provides a parking lot extension number for the park feature Enter the parking lot extension number here Parked Call Retrieval Enter the call park retrieval access code Yes Broadsoft and Asterisk Metaswitch provide a feature access code for park retrieval Voicemail Enter the voicemail access code The codeis Yes dialed when the user selects a line from the phone s Message menu DND ON Enter the Do Not Disturb ON access code Yes DND OFF Enter the Do Not Disturb OFF access code Yes Call Forward All ON Enter the Call Forward All ON access code Yes Call Forward All OFF Enter the Call Forward All OFF access code
6. Enables or disables manual daylight savings configuration Values 0 disabled 1 enabled Default 0 Setting time date daylight saving start month Description Sets the month that daylight savings time starts Values January December Default March Setting time date daylight saving start week Description Sets the week that daylight savings time starts Values 1 5 Default 2 Setting time date daylight saving start day Description Sets the day that daylight savings time starts Values Sunday Monday Tuesday Default Sunday Wednesday Thursday Friday Saturday Setting time date daylight saving start hour Description Sets the hour that daylight savings time starts Values 00 00 23 00 Default 02 00 Setting time date daylight saving end month Description Sets the month that daylight savings time ends Values January December Default November Configuration File Parameter Guide 104 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting time date daylight saving end week Description Sets the week that daylight savings time ends Values 1 5 Default 1 Setting time date daylight saving end day Description Sets the day that daylight savings time ends Values Sunday Monday Tuesday Default Sunday Wednesday Thursday Friday Saturday Setting time date daylight saving end hour Description Sets the hour that daylight savings time ends Values 0
7. user_pref speaker_volume Sets the speakerphone volume This setting also applies to PC speakerphone mode 1 9 Default 5 Setting Description Values user pref key beep enable Enables or disables key beeps on the VCS754 0 disabled 1 enabled Default 1 Configuration File Parameter Guide 115 Back to Contents vtech VCS754 Administrator and Provisioning Manual call settings Module Call Settings The call settings configure data related to a user s call preferences The data is stored internally at mnt flash CallSettings xml All the call settings except one follow the format call settings account x element where x is an account number ranging from 1 to 3 All the call settings are included in the MAC specific configuration file Setting call settings account x block anonymous enable Description Enables or disables anonymous call blocking Values 0 disabled 1 enabled Default 0 Setting call settings account x outgoing anonymous enable Description Enables or disables outgoing anonymous calls Values 0 disabled 1 enabled Default 0 Seiting call settings account x dnd enable Description Enables or disables Do Not Disturb for account x Values 0 disabled 1 enabled Default 0 Setting call settings account x dnd incoming calls Description Sets whether incoming calls are shown or rejected when DND is on for account x Values
8. 3478 Voicemail Settings Seiting Description Enable MWI Subscription When enabled the account subscribes to the message summary event package The account may use the User ID or the service provider s Mailbox ID Using the WebUI 37 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Description Mailbox ID Enter the URI for the mailbox ID The phone uses this URI for the MWI subscription If left blank the User ID is used for the MWI subscription MWI subscription expiration Enter the MWI subscription expiry time in seconds for account x Ignore unsolicited MWI When selected unsolicited MWI notifications notifications in addition to or instead of SUBSCRIBE and NOTIFY methods are ignored for account x If the VCS754 receives unsolicited MWI notifications the Message Waiting LED will not light to indicate new messages Disable this setting if m MWI service does not involve a subscription to a voicemail server That is the server supports unsolicited MWI notifications m you want the Message Waiting LED to indicate new messages when the VCS754 receives unsolicited MWI notifications Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account indicating message s waiting when the phone goes off hook NAT Traversal Setting Description Enable STUN Enables or disables STUN Simple
9. When set to Auto enables the VCS754 to automatically answer when a page is received This is usually the desired behavior for paging Feature Synchronization Enables the VCS754 to synchronize with Broadworks Application Server Changes to features such as DND Call Forward All Call Forward No Answer and Call Forward Busy on the server side will also update the settings on the VCS754 menu and WebUI Similarly changes made using the VCS754 or WebUI will update the settings on the server DTMF method Select the default DTMF transmission method You may need to adjust this if call quality problems are triggering unwanted DTMF tones or you have problems sending DTMF tones in general Unregister after reboot Enables the phone to unregister the account s after rebooting before the account s register again as the phone starts up If other phones that share the same account s unregister unexpectedly in tandem with the rebooting VCS754 disable this setting Using the WebUI 31 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules or strings that determine whether what the user has dialed is valid and when the VCS754 should dial the number Dialing rules must consist of the elements defined in the table below Element Description X Any dial pad key from 0 to 9 including and 0 9 Any two numbers separated by
10. 1 sip account 2 display name 1002 sip account 2 user id 2325551002 and so on for each account The SIP account settings follow the format sip account x element where x is an account number ranging from 1 to 3 for the VCS754 All these settings are exported when you manually export the configuration from the VCS754 General configuration file settings Setting Sip account x dial plan Description Sets the dial plan for account x See Dial Plan on page 32 Values Text string Default x P Configuration File Parameter Guide 85 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting sip account x inter digit timeout Description Sets the inter digit timeout in seconds for account x The inter digit timeout sets how long the VCS754 waits after the last digit is entered before dialing the number Values 1 10 Default 3 Setting sip account x maximum call number Description Sets the maximum number of concurrent active calls allowed for that account Values 1 6 Default 6 Setting sip account x dtmf transport method Description Sets the transport method for DTMF signalling for account x Values auto rfc2833 inband info Default auto Setting sip account x unregister after reboot enable Description Enables or disables the VCS754 to unregister account x after rebooting Values 0 disabled 1 enabled Default 0 Setting si
11. Yes Call Forward No Answer Enter the Call Forward No Answer ON Yes ON access code Using the WebUI 36 Back to Contents vtech VCS754 Administrator and Provisioning Manual Seiting Description Assignable to PFK Call Forward No Answer Enter the Call Forward No Answer OFF Yes OFF access code Call Forward Busy ON Enter the Call Forward Busy ON access code Yes Call Forward Busy OFF Enter the Call Forward Busy OFF access Yes code Anonymous Call Reject Enter the Anonymous Call Reject ON access No ON code Anonymous Call Reject Enter the Anonymous Call Reject OFF No OFF access code Anonymous Call ON Enter the Anonymous Call ON access code No Anonymous Call OFF Enter the Anonymous Call OFF access code No Call Waiting ON Enter the Call Waiting ON access code No Call Waiting OFF Enter the Call Waiting OFF access code No Group Call Pickup Enter the Group Call Pickup code Dialing Yes the code enables the user to answer a call ringing at another VCS754 that is part of the same group Direct Call Pickup Enter the Direct Call Pickup code Dialing the Yes code enables the user to answer a call ringing at another VCS754 Expiration secs 3600 Server address Port Enable UDP Keep Alive Keep alive interval secs 30 Voicemail Settings M Enable MWI subscription Mailbox ID Ignore Unsolicited MWI NAT Traversal Enable STUN
12. addresses assigned to devices on the network You should log in to your server NOTE 0 confirm that the IP range is sufficient If no DHCP server is present you can assign a static IP to the VCS754 You can assign a static IP address using the VCS754 menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server or do not manually assign static IPs you will not be able to access the WebUI and or enable automatic time updates from an NTP server A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates If necessary the system administrator can also download upgrade files and use the WebUI to update the VCS754 firmware and or configuration settings manually VCS754 Conference Phone Router LAN Switch Required if sufficient router ports are not available Figure 1 VCS754 Installation Example Introducing the VCS754 12 Back to Contents VU Le C h VCS754 Administrator and Provisioning Manual VCS754 Configuration Methods You can configure the VCS754 using one of the following methods Introducing the VCS754 From the VCS754 itself using the menus The VCS754 menus are best suited to configuring a few settings perhaps after the initial setup has been done For administrators the settings available on the VCS754 menus include network settings account settings and provisioning settings See Using the Admin Settings
13. 1 enabled Default 0 Configuration File Parameter Guide 93 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting sip account x display name Description Sets the account name displayed on the device LCD This could be the account user s name or another descriptor Values Text string Default Blank Setting Sip account x user id Description Sets the account ID for account x Depending on your service provider s specifications this could be an extension number NOTE Do not enter the host name e g sipservice com The configuration file automatically adds the default host name Values Text string Default Blank Setting sip account x authentication name Description Sets the authentication name for account x Depending on your service provider s specifications this could be identical to the user ID Values Text string Default Blank Setting sip account x authentication password Description Sets the authentication password for account x Values Text string Default Blank Setting sip account x feature sync enable Description Enables or disables feature synchronization for account x When enabled features configured on the service provider s web portal will automatically be updated on the device s WebUI Values 0 disabled 1 enabled Default 0 Setting Sip account x mwi uri Description Sets the MWI URI that will be used for MWI subscripti
14. Default 0 Configuration File Parameter Guide 88 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting sip account x g729 annexb enable Description Enables G 729 Annex B with voice activity detection VAD and bandwidth conserving silence suppression This setting applies only when G 729a b is selected in a sip account x codec priority parameter Values 0 disabled 1 enabled Default 0 Setting Sip account x dscp Description Sets the Voice Quality of Service Layer 3 DSCP for account x Values 0 63 Default 46 Seiting Sip account x sip dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Seiting sip_account x normal_jitter Description Sets the oRTP jitter buffer in milliseconds Values 0 255 Default 80 Seiting sip account x local sip port Description Sets the Local SIP port for account x Values 1 65535 Default Account 1 5060 Account 2 5070 Account 3 5080 Setting sip account x transport mode Description Sets the Signalling Transport Mode for account x Values udp tcp tls Default udp Setting sip account x access code retrieve voicemail Description Sets the voicemail retrieval feature access code for account x Values Text string Default Blank Configuration File Parameter Guide 89 Back to Contents vtech VCS754 Administrator and Provisionin
15. Enable G 729 Annex B When G 729a b is enabled select to enable G 729 Annex B with voice activity detection VAD and bandwidth conserving silence suppression Using the WebUI 34 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Quality of Service Setting Description DSCP voice Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch DSCP signalling Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch Signaling Settings Setting Description Local SIP port Enter the local SIP port Transport Select the SIP transport protocol m TCP Transmission Control Protocol is the most reliable protocol and includes error checking and delivery validation m UDP User Datagram Protocol is generally less prone to latency but SIP data may be subject to network congestion m TLS Transport Layer Security the VCS754 supports secured SIP signalling via TLS Optional server authentication is supported via user uploaded certificates TLS certificates are uploaded using the configuration file See file Module Imported File Settings on page 120 and consult your service provider Using the WebUI 35 Back to Contents V tec h VCS754 Administrator and Provisioning Manual Feature Access Codes Settings Feature Access Codes Paging
16. The configuration file is processed whether or not it is different from the current version m The VCS754 will restart immediately after importing the configuration file without waiting for one minute of inactivity Using the WebUI 70 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Export Configuration You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer You can then use this configuration file as a backup or use it to update other phones Under Export Configuration you can also reset the phone to its default configuration The exported configuration file will contain the following passwords in plain text NOTE m SIP account authentication password m EAPOL password m Firmware server password m Provisioning server password m Encryption passphrase m LDAP server password m Broadsoft directory server password Please ensure that you save the exported configuration file in a secure location To export the configuration file 1 Click EREMO The format of the exported file is lt model name mac address gt cfg For example VCS754_0011A00CF489 cfg Exporting a configuration file generates two header lines in the configuration file These header lines provide the model number and software version in the following format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general conf
17. Traversal of UDP through NATs for account x The Enable STUN setting allows the VCS754 to identify its publicly addressable information behind a NAT via communicating with a STUN server Server address Enter the STUN server IP address or domain name Server port Enter the STUN server port Enable UDP Keep Alive Enables or disables UDP keep alives Keep alive packets are used to maintain connections established through NAT Keep alive interval secs Enter the interval in seconds for sending UDP keep alives Using the WebUI 38 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Music On Hold Enable Local MoH Network Conference Enable Network Conference Conference URI Session Timer Enable Session Timer Minimum value secs 90 Maximum value secs 300 Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold reminder tone that the user hears when a far end caller puts the call on hold Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x Conference Conference URI Enter the URI for the network bridge for conference handling on account x Session Timer Setting Description Enable Session Timer Enables or disables the SIP session timer The session timer allows a per
18. Using the Webs User Interlace WeblJ Juss re rtr prt oor x mr er Rc Romei 26 Saving VOIE SERI cueva octo Ebr SPERO phE PL ERR rrr ney errr reer errr erere nner 28 Sus PAO ioral portion cease o enda b bau abun Lat t eta Eae a bann pci 29 DUBDSD SIMI oen iR ERAI ern pete Tere reer trea arrestee E hi UR te DURER DEMAND rere UN 29 SUBDIT PUB oisi boron tametsi aepo ap saa doa end bi re 30 SIP Accaunt UAC OT ariran E es aab iE 30 General tecum 30 BIETET MEE tc ICE 32 aP penre iis me E eee a S meee rere ee dd lxi s idera Bool dai aaa een TORE ere acer mete TT 33 Ouibound Proy TS Rt 33 2 Back to Contents V Le C h VCS754 Administrator and Provisioning Manual Backup Quibaund Proxy Seting ier d erri a ete akt Esa e Rei 34 Ando SSH OBS iotete eti ebat rre be DEO Rub TUUM bat Bi E cbDr ir Con EP def pcc rU pNG 34 Caality of Serni RITE MTM 35 ANAN ERIS ae niaseoias eedesnceeaaloaacem io d dis dato 35 Feature Access Codes Settings airiimosiianssni i aai 36 Vbolceraal SENNIE cerina E Ie DH ed deut te pop dta PV T Dee tubi ante pef Te aU RUE d cUhO 37 NAT TOVE a E 38 Mosie on Hod SeN vorisini ana S 39 Network Conference Settings si sccsccciscse densest sandiseetecetvesitntacceceussssceasstbetaseetieeds 39 SCION NOT iara tas Cutan ctt uot uauE DG ud Ra CN E UA SU aU 39 Rcg c 40 Er Ese ec le NN 40 Do NOT BI pr ee 40 IAN PRISE uio e Ue t ei
19. a hyphen where the second number is greater than the first All numbers within the range or valid excluding and X An unlimited series of digits This represents the playing of a secondary dial tone after the user enters the digit s specified or dials an external call prefix before the comma For instance 9 xxxxxxx means the secondary dial tone is played after the user dials 9 until any new digit is entered 9 3xxxxxx means only when the digit 3 is hit would the secondary dial tone stop playing PX This represents a pause of a defined time X is the pause duration in seconds For instance P3 would represent pause duration of 3 seconds When P only is used the pause time is the same as the Inter Digit Timeout see SIP Account Management on page 30 0 9 This is a substitution rule where the first number is replaced by the second For example 4 723 xxxx would replace 46789 with 723 6789 If the substituted number the first number is empty the second number is added to the number dialed For example in 1 xxxxxxxxxx the digit 1 is appended to any 10 digit number dialed This separator is used to indicate the start of a new pattern Can be used to add multiple dialing rules to one pattern edit box A sample dial plan appears below Extension ending Local call 10 digit formatting in 00 39 with a 9 dialing prefix Emergency 1 5 0 3 x 1 5 40 9 2 9 xxxxxxxxx 91 2 9 xx
20. are importing a complete directory file with the aim of replacing the entire current directory use Select All and to clear the directory before importing the file 6 Using the configuration file you can set whether an imported directory file adds to existing entries or replaces existing entries See file Module Imported File NOTE Settings on page 120 Directory files are xml files that have the following tags Local Directory WebUl field Directory file XML tag First Name lt DIR_ENTRY_NAME_FIRST gt Last Name lt DIR_ENTRY_NAME_LAST gt Work Number lt DIR_ENTRY_NUMBER_WORK gt Mobile Number lt DIR_ENTRY_NUMBER_MOBILE gt Other Number DIR ENTRY NUMBER OTHER Account DIR ENTRY LINE NUMBER Call Block not on WebUI DIR ENTRY BLOCK Ringer Tone DIR ENTRY RINGER Using the WebUI 53 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Blacklist On the Blacklist page you can manage local blacklist entries The VCS754 rejects calls from numbers that match blacklist entries You can sort edit delete and add up to 200 blacklist entries In order to back up your blacklist entries or import another local blacklist file the page also enables you to export and import the blacklist The blacklist lists entries on up to 10 pages with 20 entries per page Click EEJ EH E or a page number to view the desired page of entries You can also use the VCS754 menu to man
21. certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the wireless mic is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged wireless mic onto the charging cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 15 Only put the wireless mic next to your mouth when it is in normal talk mode 16 The power cables are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet 17 For pluggable equipment the socket outlet shall be installed near the equipment and shall be easily accessible 18 CAUTION Use only the batteries indicated in this manual There may be a risk of explosion if a wrong type of battery is used Use only the supplied rechargeable battery or replacement battery pack BT191665 BT291665 Do not dispose of batteries in a fire They may explode Dispose of used battery according to the information in
22. changes to EE 2 Stop the network trace by clicking 3 Save the trace by clicking ES Your browser should prompt you to save the capture pcap file Download Log To download the system log t Ciok I 2 After your browser prompts you to save the system log file save the file in the desired location Using the WebUI 75 Back to Contents V te C h VCS754 Administrator and Provisioning Manual PROVISIONING USING CONFIGURATION FILES Provisioning using configuration files is the quickest way to configure multiple VCS754 conference phones and other ErisTerminal products You can place configuration files on a provisioning server where the VCS754 conference phones retrieve the files and update their configuration automatically Configuration files have the extension cfg and contain settings that will apply to VCS754 conference phones To edit a configuration file open it with a text editor such as Notepad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VCS754 WebUI For example the time date module in the configuration file contains the same settings that are on the Time and Date WebUI page For a complete list of VCS754 configuration file modules and their associated parameters see Configuration File Parameter Guide on page 84 Using the WebUI you can also import a configuration file and apply the configura
23. contact directory to be imported Entries in the imported file will replace all existing directory entries Values Text string Default Blank Setting file contact blacklist append Description URL of contact blacklist to be imported Entries in the imported file will be added to existing blacklist entries Values Text string Default Blank Setting file contact blacklist overwrite Description URL of contact blacklist to be imported Entries in the imported file will replace all existing directory entries Values Text string Default Blank Configuration File Parameter Guide 121 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual tone Module Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization The Audio Manager component uses the data from this model to populate the mcu on bootup Each tone definition must be a string of 12 elements separated by a space num of freq lt freql gt ampl lt freq2 gt lt amp2 gt lt freq3 gt lt amp3 gt lt freq4 gt lt amp4 gt lt on duration gt lt off duration gt lt repeat count gt Where lt num of freq gt 0 4 lt freql gt 0 65535 ampl 32768 32767 freq2 0 65535 lt amp2 gt 32768 32767 freq3 0 65535 lt amp3 gt 32768 32767 freg4 0 65535 lt amp4 gt 32768 32767 on duration 0 2 32 off duration 0 2 32 repeat count 0 65
24. equivalent settings in the configuration file template You can use the configuration file template to create custom configuration files Configuration files can be hosted on a provisioning server and used for automatically configuring phones For more information see Provisioning Using Configuration Files on page 76 27 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button Click to save changes you have made on the page During a configuration session click before you move on to the next WebUI page Using the WebUI 28 Back to Contents vtech VCS754 Administrator and Provisioning Manual Status Page The WebUI System Status page is equivalent to the Status menu on the VCS754 System Status The System Status page shows Using the WebUI m General information about your device including model MAC address and software version m Account Status information about your SIP account registration m Network information regarding your device s network address and network connection STATUS SYSTEM NETWORK CONTACTS SERVICING System Status General Model VCS754 Serial Number VU800002228 MAC Address 00 12 2A 4B 3E E7 Boot Version 1 05 Software Version 1 0 1 V Series 1 38 3 0 ENG Hardware Version HW1 0 EMC Version Account Status Account 1 Registered Account 2 Not Registered Account 3 Not Registered Ne
25. file https user certificate URI of HTTPS server certificate to be imported for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Text string Default Blank Setting Description Values file provisioning trusted certificate URI of provisioning certificate to be imported for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Text string Default Blank Setting Description Values file sips trusted certificate x URI of SIPS TLS transport certificate to be imported for account x for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Text string Default Blank Configuration File Parameter Guide 120 Back to Contents vtech VCS754 Administrator and Provisioning Manual MAC specific configuration file settings Setting file broadsoft trusted certificate Description URI of Broadsoft certificate to be imported for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Values Text string Default Blank Setting file contact directory append Description URL of contact directory to be imported Entries in the imported file will be added to existing directory entries Values Text string Default Blank Setting file contact directory overwrite Description URL of
26. filename then the VCS754 retrieves only the configuration file specified The VCS754 restarts after one minute of inactivity During provisioning the VCS754 reads the configuration file and validates each module and setting The VCS754 considers a setting valid if it is m avalid data type m formatted as a valid setting m within a valid data range m part of a module that passes an integrity check That is the module s settings are consistent and logical For example in the network module if DHCP is disabled but no static IP address is specified the module will fail the integrity check and none of the settings will apply Invalid modules or invalid settings are skipped and logged as ERROR messages in the System log but will not interrupt the provisioning process The system log will include the module parameters that have not been applied A recognized module with unrecognized settings will cause all other settings in that module to be skipped A successful configuration or firmware update is reported as an INFO message in the System log See Configuration File Parameter Guide on page 84 for the options and value ranges available for each configuration file setting Provisioning Using Configuration Files 77 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Resynchronization configuration file checking You can select a number of options that determine when the VCS754 checks for new configura
27. printed on a label on the bottomof the device or available on the MENU gt Status gt Product Info screen For example a VTech VCS754 conference phone with the MAC address of 00 11 A0 10 6F 2D would download the VCS754 0011A0106F2D cfg file When renaming a MAC specific configuration file ensure the filename is all upper note Case The MAC specific configuration file contains settings intended exclusively for that VCS754 conference phone Such settings will include SIP account settings such as display name user ID and authentication ID Provisioning Using Configuration Files 81 Back to Contents VU eS C h VCS754 Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files The VCS754 firmware decrypts files using the AES 256 algorithm After encrypting a file and placing it on your provisioning server you can enable the VCS754 to decrypt the file after fetching it from the server The procedures in this section use OpenSSL for Windows for file encryption as shown in Figure 2 To decrypt a configuration file you will need a 16 character AES key that you specified when you encrypted the file The key or passphrase is limited to 16 characters in length and supports special characters amp _ 3 lt gt as well as spaces 6 The encryption of configuration files is supported o
28. show reject Default reject Setting call settings account x call fwd always enable Description Enables or disables Call Forward Always for account x Values 0 disabled 1 enabled Default 0 Seiting call settings account x call fwd always target Description Sets the Call Forward Always target number for account x Values Text string Default Blank Configuration File Parameter Guide 116 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting call settings account x call fwd busy enable Description Enables or disables Call Forward Busy for account x Values 0 disabled 1 enabled Default 0 Setting call settings account x call fwd busy target Description Sets the Call Forward Busy target number for account x Values Text string Default Blank Seiting call_settings account x cfna_enable Description Enables or disables Call Forward No Answer for account x Values 0 disabled 1 enabled Default 0 Seiting call settings account x cfna target Description Sets the Call Forward No Answer target number for account x Values Text string Default Blank Setting call settings account x cfna delay Description Sets the Call Forward No Answer delay in number of rings for account x Values 1 10 Default 6 Configuration File Parameter Guide 117 Back to Contents vtech VCS754 Administrator and Provisioning Manual speed dial Module S
29. this page click IIEZZEME to save it STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Account 2 Voice Account 3 Min Local RTP port 18000 eS Max Local RTP port 19000 Account 1 Account 2 NAT Traversal Account 3 Uscr Preferences C Enable IP Masquerading Speed Dial Public IP address 0 0 0 0 Signaling Public SIP port 5060 Ringer Min Public RTP port 18000 Paging Zone Max Public RTP port 19000 Voice Click the link for each setting to see the matching configuration file parameter in network Module Network Settings on page 95 Default values and ranges are listed there Setting Description Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that the phone will use for RTP packets Max Local RTP port Enter the upper limit of the RTP port range NAT Traversal The NAT Traversal settings are communicated to the VoIP server so that the VCS754 is reachable when connected to the Internet behind NAT Setting Description Enable IP Masquerading Select to enable NAT traversal and IP masquerading Public IP address Enter the external IP address of your router This setting identifies the router s public address to the VoIP server Public SIP port Enter the router port number being used for SIP This setting identifies th
30. use the configuration file file module to have the VCS754 import the new file For a complete list of data file parameters see file Module Imported File Settings on page 120 Provisioning Using Configuration Files 80 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Configuration File Guide All configuration settings are initially stored in a configuration template file Copy rename and edit the template file to create a general configuration file and the MAC specific configuration files you will need You can store the general configuration file and the MAC specific files on your provisioning server Do not modify the configuration file header line that includes the model and firmware version To save yourself time and effort consider which settings will be common to all or the majority of VCS754 conference phones Such settings might include call settings language and NAT settings You can then edit those settings in the configuration template and save it as the general configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VCS754 Guidelines for the MAC Specific configuration file The VCS754 downloads the MAC specific configuration file after the general configuration file You must create a MAC specific configuration file for each VCS754 in your system The file name must contain the VCS754 MAC address which is
31. 0 00 23 00 Default 02 00 Setting time date daylight saving amount Description Sets the daylight savings time offset in minutes Values 0 255 Default 60 Setting time date timezone dhcp option Description Enables or disables DHCP option 2 100 101 for determining time zone information Values 0 disabled 1 enabled Default 0 Setting time date ntp server update interval Description Sets the delay between NTP server updates in seconds Values 0 4294967295 Default 1000 Configuration File Parameter Guide 105 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual log Module Log Settings The log settings control system logging activities System logging may be required for troubleshooting purposes The following logging modes are supported m Serial Console system log output to an external console using a serial RS 232 cable m Syslog server output to a log file on a separate server m Volatile file The log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog enable Description Enables or disables log output to syslog server Values 0 disabled 1 enabled Default 0 Setting log syslog server address Description Sets the syslog server IP address Values Text string IPv4 Default Blank Setting log syslog server port Description Sets the syslog server port Values 1 655
32. 1 enabled Default 0 Setting network eapol identity Description Sets the 802 1x EAPOL identity Values Text string Default Blank Setting network eapol password Description Sets the 802 1x EAPOL MD5 password Values Text string Default Blank Seiting network vendor_class_id Description Sets the vendor ID for DHCP option 60 Values Text string Default Vtech Vesa VCS754 Setting network user class Description Sets the user class for DHCP option 77 Values Text string Default Vtech Vesa VCS754 Setting network ip dns cache clear timeout Description Sets the interval in minutes between removing all caching and performing a new DNS lookup Set to 0 to remove all caching and perform a DNS lookup for every outgoing request and response TTL 0 emulation Values 0 1440 Default 60 MAC specific configuration file settings Setting network nat masquerading enable Description Enables or disables IP masquerading Values 0 disabled 1 enabled Default 0 Configuration File Parameter Guide 96 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting network nat public ip addr Description Sets the public IP address Values Text string IPv4 Default 0 Setting network nat public sip port Description Sets the public SIP port Values 1 65535 Default 5060 Seiting network nat pu
33. 35 Default 514 Setting log syslog_level Description Sets the log level The higher the level the larger the debug output 5 all 4 debug 3 info 2 warning 1 error 0 critical Values 0 5 Default 2 Configuration File Parameter Guide 106 Back to Contents vtech VCS754 Administrator and Provisioning Manual remoteDir Module Remote Directory Settings The remote directory settings follow the format remoteDir element All these settings are exported when you manually export the configuration from the VCS754 All the remote directory settings are included in the general configuration file Setting remoteDir ldap enable Description Enables or disables the VCS754 conference phone s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap directory name Description Sets the LDAP directory name Values Text string Default Blank Setting remoteDir ldap server address Description Sets the LDAP server IP address Values Text string Default Blank Setting remoteDir ldap port Description Sets the LDAP server port Values 1 65535 Default 389 Seiting remoteDir ldap protocol version Description Sets the LDAP protocol version Values version_2 version_3 Default version_3 Setting remoteDir ldap authentication type Description Sets the LDAP authentication type Values simple ssl Default si
34. 535 All the tone definition settings are included in the general configuration file Setting tone call waiting tone num of elements Description Sets the number of elements for the call waiting tone Values 1 5 Default 1 Setting tone call waiting tone element 1 Description Defines the call waiting tone element 1 Values Tone element string Default 1 440 12000000050001 Configuration File Parameter Guide 122 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting tone call waiting tone element x Description Defines the call waiting tone element x Values Tone element string Default Blank Setting tone hold reminder tone num of elements Description Sets the number of tone elements for the hold reminder tone Values 1 5 Default 1 Seiting tone hold_reminder_tone element 1 Description Defines the hold reminder tone element 1 Values Tone element string Default 1 770 120 0 0 0 0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x Values Tone element string Default Blank Setting tone inside_dial_tone num_of_elements Description Sets the number of tone elements for the dial tone Values 1 5 Default 1 Seiting tone inside dial tone element 1 Description Defines the inside dial tone element 1 Values Tone element string Default 2 440 180 350 1800000 42
35. 6 1 O Kathryn Dolphy o 6045550195 1 LI Linda Miller 0 6042520117 2 o Lydia Braithwaite 0 2325550157 1 o Martin Meyers 0 2325550122 1 O May Williams 0 6045550145 6045560146 1 Richard Serling 0 6045550141 7875550181 2 Robert Brown 2 6045550105 2 Oo Sandro Voss 0 2325550149 1 n Stefan Wheeler 0 2325550161 1 o Susan Ballance 0 6045550170 1 o Terry Ng 0 2325650187 1 Ursula Baldwin 0 6045520166 1 Add New Entry Import Local Directory No File Chosen TTE Export Local Directory o6 You can also use the phone menu to manage local directory entries For more NOTE information see the VCS754 User Guide Table 5 describes the buttons available on the Local Directory page Using the WebUI 51 Back to Contents vtech VCS754 Administrator and Provisioning Manual Table 5 Local Directory commands Click Sort By Last Name To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of entries Delete Selected Entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add New Entry Add a new directory entry Clear Directory Delete all Directory entries Choose File Import a directory file Export the directory To add a new directory entry 1 cio I The Create Local Direc
36. 754 will get its IP address from the network When DHCP is disabled you must enter a static IP address for the VCS754 NOTE You must be familiar with TCP IP principles and protocols to configure static IP settings To set static IP for the VCS754 1 From the Network setting menu press A or V to highlight Set static IP and then press SELECT If DHCP is disabled the Set static I P menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu On the Set static I P menu enter the static IP address Use the dial pad and the soft key to enter characters Press or P to advance to the next character 192 168 0 100 Subnet Mask 255 255 255 0 Backspc Add dot Press W and enter the Subnet Mask Use the dial pad and the soft key to enter characters Press lt or P to advance to the next character Press W and enter the Gateway Use the dial pad and the Add dot soft key to enter characters Press or P to advance to the next character Press Configuration Using the Phone Menus 21 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual To set the VLAN ID for the VCS754 1 From the Network setting menu press A or V to highlight VLAN ID and then press SELECT On the VLAN I D menu press or gt to enable or disable the WAN VLan b ud Disabled ak 0 Cancel Save Press W and enter the WAN port number Use the dial p
37. 94967295 0 65535 Setting tone inside dial tone element x Description Defines the inside dial tone element x Values Tone element string Default Blank Setting tone stutter dial tone num of elements Description Sets the number of tone elements for the stutter dial tone Values 1 5 Default 2 Configuration File Parameter Guide 123 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting tone stutter dial dial tone element 1 Description Defines the stutter dial tone element 1 Values Tone element string Default 2440 180 350 1800000 100 100 10 Setting tone stutter dial dial tone element 2 Description Defines the stutter dial tone element 2 Values Tone element string Default 2 440 180 350 1800000 4294967295 0 65535 Setting tone stutter dial tone element x Description Defines the stutter dial tone element x Values Tone element string Default Blank Setting tone busy tone num of elements Description Sets the number of tone elements for the busy tone Values 1 5 Default 2 Setting tone busy tone element 1 Description Defines the busy tone element 1 Values Tone element string Default 2 480 180 620 1800000 500 500 65535 Setting tone busy tone element x Description Defines the busy tone element x Values Tone element string Default Blank Setting tone ring back tone num of elements Description Sets the number of to
38. AT traversal settings and so on As the VCS754 SIP Conference Phone with Wireless Mics becomes certified for IP PBX equipment or services VTech may make interop guides available for those specific services The interop guides will recommend second party devices and settings along with VCS754 specific configurations for optimal performance with those services For the latest updates visit our website at businessphones vtech com Related Documents Preface The VCS754 Quick Start Guide contains a quick reference guide to the VCS754 external features and brief instructions on connecting the VCS754 to a working IP PBX system The VCS754 User s manual contains a quick reference guide full installation instructions instructions for making and receiving calls and a guide to all user configurable settings The documents are available from our website at businessphones vtech com 7 Back to Contents V te C h VCS754 Administrator and Provisioning Manual INTRODUCING THE VCS754 This administrator and provisioning guide contains detailed instructions for configuring the VCS754 SIP Conference Phone with Wireless Mics Please read this guide before attempting to configure the VCS754 Some of the functions described in this chapter are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign static IP addresses they must be set at each device This chapter covers m About the VCS754 confer
39. Administrator and Provisioning Manual Setting user pref hold reminder interval Description Sets the interval for the audible hold reminder in seconds Values 10 300 Default 30 Setting user pref call waiting tone enable Description Enables or disables the call waiting tone Values 0 disabled 1 enabled Default 1 Setting user pref call waiting tone interval Description Sets the interval for the call waiting tone in seconds Values 10 60 Default 30 Seiting user pref call waiting mode Description Enables or disables rejecting calls if already on a call Values 0 disabled 1 enabled Default 1 Setting user pref lcd contrast Description Sets the LCD contrast on the VCS754 Values 1 7 Default 4 Seiting user pref backlight Description Sets the backlight brightness level Values off low medium high Default high Setting user pref idle backlight Description Sets the backlight brightness level when the VCS754 is idle Values off low medium high Default off Configuration File Parameter Guide 114 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Description Values user_pref absent_timeout Sets the absent timeout the interval after going off hook with no action taken in seconds After the absent timeout the phone returns to idle mode 10 60 Default 30 Setting Description Values
40. Ensure that your computer is connected to the same network as the VCS754 Find the IP address of the VCS754 a When the VCS754 is idle press MENU b Press V to highlight Status and then press SELECT c With Network highlighted press SELECT The Network status screen appears d Onthe Network status screen note the IP Address 192 168 100 100 DHCP Enabled Subnet Mask 255 255 255 255 On your computer open an Internet browser Depending on your browser some of the pages presented here may look different and have different controls Ensure that you are running the latest update of your preferred browser Type the VCS754 IP address in the browser address bar and press ENTER on your computer keyboard The browser displays a window asking for your user name and password For the user name enter admin For the password enter the default password admin You can change the password later on the WebUI Security page available under Servicing Click OK The WebUI appears Click topics from the navigation bar along the top of the WebUI and then click the links along the left to view individual pages For your security the WebUI times out after 10 minutes so if it is idle for that time you must log in again The remaining procedures in this section assume that you are already logged into the WebUl Using the WebUI NOTE 6 The settings tables in this section contain settings that appear in the WebUI and their
41. Menu on page 19 Most of the settings accessible on the VCS754 are most useful for end users Through the menu they can customize the screen appearance sounds and manage calls For more information see the VCS754 User Guide The Web User Interface or WebUI which you access using your Internet browser See Using the WebUl on page 25 The browser based interface is easy to navigate and best suited to configuring a large variety of VCS754 settings The WebUI has every setting required for configuring a single device You can enter service provider account settings on the WebUI and set up provisioning which will allow you to automatically and remotely update the VCS754 after initial configuration Provisioning using configuration files Working with configuration files allows you to configure the device at regular intervals There are several methods available to enable the VCS754 to locate and upload the configuration file For example you can enable the VCS754 when it starts up or reboots to check for the presence of a configuration file on a provisioning server If the configuration file is new or has been modified in any way the VCS754 automatically downloads the file and applies the new settings For more information see Provisioning Using Configuration Files on page 76 13 Back to Contents VU Le C h VCS754 Administrator and Provisioning Manual Customizing Soft Keys The configuration file allows you to select which soft
42. NG Reboot Time and Date Manual Firmware Update Settings Firmware Upgrade 7 File name No file chosen Auto Upgrade Chi Fil Manual Upgrade provisioning Security Certificates System Logs 1 Onthe Manual Firmware Update page click to locate and open the firmware update file 2 Click SE After clicking the VCS754 will update its firmware and restart Using the WebUI 66 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Provisioning Provisioning refers to the process of acquiring and applying new settings for the VCS754 using configuration files retrieved from a remote computer After a VCS754 is deployed subsequent provisioning can update the VCS754 with new settings for example if your service provider releases new features See also Provisioning Using Configuration Files on page 76 s With automatic provisioning you enable the VCS754 to get its settings automatically the process occurs in the background as part of routine system operation Automatic provisioning can apply to multiple ErisTerminal products simultaneously With manual provisioning on the WebUI you update the VCS754 settings configuration and or firmware yourself via Provisioning gt I mport Configuration and or Firmware Upgrade gt Manual Upgrade Manual provisioning can only be performed on one VCS754 at a time On the Provisioning page you can enter settings that will enable the VCS754 to receive au
43. P VLAN ID Others 2 Line i o mw LINE 1 LINE 2 LINE 3 3 Provisioning 2 3 Server Login Password 4 Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings 5 Restart phone Press SELECT to display a screen that allows you to restart the phone Configuration Using the Phone Menus 19 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network related settings for the VCS754 For more information about these settings see Basic Network Settings on page 48 and Advanced Network Settings on page 49 To use the Network setting menu 1 From the Admin Settings menu press A or V to highlight Network setting and then press SELECT The Network setting menu appears Network Setting 2 Press A or V to highlight the desired option and then press SELECT m DHCP m Set static IP m VLAN ID m Others DNS and NTP servers Configuration Using the Phone Menus 20 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual To enable or disable DHCP 1 2 From the Network setting menu press A or V to highlight DHCP and then press SELECT The DHCP screen appears DHCP EE dF Cancel Press or P to select Enabled or Disabled and then press DHCP is enabled by default which means the VCS
44. Parameter Guide 125 Back to Contents vtech VCS754 Administrator and Provisioning Manual page zone Module Paging Zone Settings The paging zone settings allow you to define a maximum of 10 paging zones that the VCS754 can use for multicast paging The paging zone parameters except for page zone call priority threshold follow the format page zone x element where x is the paging zone ID number ranging from 1 to 10 All the paging zone settings are included in the general configuration file Setting page zone x name Description Sets the paging zone name which appears on VCS754 LCD for outgoing and incoming multicast pages A maximum of 15 characters is allowed Values Text string Default Blank Setting page zone x multicast address Description Enter the multicast IP address that the VCS754 will monitor The range of valid IP addresses is 224 0 0 0 to 239 255 255 255 Values IPv4 IP address Default Blank Setting page zone x multicast port Description Enter the multicast port associated with the multicast IP The range of valid ports is 1 to 65535 Values 1 65535 Default Blank Seiting page_zone x accept_incoming_page Description Enables or disables the VCS754 from receiving incoming multicast pages for that paging zone If disabled the VCS754 can make outgoing multicast pages only Values 0 disabled 1 enabled Default 1 Seiting page_zone x priority Description Set
45. SELECT The full configuration menu for that line appears Backspc You can configure Display name User ID Authorization ID Authorization Password SIP Registrar Server IP Registrar Server port Proxy server IP Proxy server port Register Yes or No Answer page Manual or Auto For more information about these settings see S P Account Management on page 30 3 Edit the Line settings using the dial pad and the soft keys available for each setting A deletes a character BRE enables you to enter numbers lower case letters or upper case letters using the dial pad The soft key does not appear when the setting accepts numbers only IET saves and applies the new settings WT enables you to edit the setting appears for the Password setting 4 Press lt or P to advance to the next character Configuration Using the Phone Menus 23 Back to Contents VU Le C h VCS754 Administrator and Provisioning Manual Using the Provisioning menu Use the Provisioning menu to manually configure auto provisioning settings For more information about auto provisioning see Provisioning on page 67 and Provisioning Using Configuration Files on page 76 On the Provisioning menu you can configure m Server string the URL ofthe provisioning server The URL can include a complete path to the configuration file m Login ID the username the VCS754 will use to access the provisioning server m Login PW the password the
46. The RBRC seal 19 Use only the adapter included with this product Incorrect adapter polarity or voltage can seriously damage the product Base unit power adapter Input 100 240V AC 50 60Hz Output 9V DC 1500mA Use only the power adapter provided with this product To obtain a replacement CAUTION Visit our website at businessphones vtech com or call 1 888 370 2006 SAVE THESE INSTRUCTIONS Appendixes 136 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Appendix E Industry Canada Appendixes Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications 137 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Appendix F GPL License Information Appendixes Portions of the software associated with this product are open source and fall within the scope of the GNU General Public License GPL Accordingly those portions of code are available to the public consistent with the requirements of the GPL in either source code format or object code format depending upon the nature of the code at issue If you w
47. VCS754 will use to access the provisioning server To use the Provisioning menu 1 From the Admin Settings menu press V to highlight Provisioning and then press SELECT The Provisioning menu appears Provisioning Cancel 2 Enter the server URL using the dial pad keys EZE deletes a character a Enables you to enter numbers lower case letters or upper case letters with the dial pad Does not appear when the setting accepts numbers only E prompts you to reboot the phone and apply the new settings i enables you to edit the setting appears for the Password setting The format of the URL must be RFC 1738 compliant as follows lt schema gt lt user gt lt password gt lt host gt lt port gt lt url path gt lt user gt lt password gt may be empty lt port gt can be omitted if you do not need to specify the port number 3 Press W to move to the next line and enter the Login ID for access to the provisioning server if it is not part of the server string 4 Press W to move to the next line and enter the Login password 5 Press EEG Configuration Using the Phone Menus 24 Back to Contents V te C h VCS754 Administrator and Provisioning Manual UsiNG THE WEBUI The WebUI allows you to configure all aspects of VCS754 conference phone operation including account settings programmable keys network settings contact lists and provisioning settings The WebUI is embedded in the VCS754
48. Y_NAME_FIRST gt Last Name lt BLACKLIST_ENTRY_NAME_LAST gt Work Number BLACKLIST ENTRY NUMBER WORK Mobile Number BLACKLIST ENTRY NUMBER MOBILE Other Number BLACKLIST ENTRY NUMBER OTHER Account BLACKLIST ENTRY LINE NUMBER Using the WebUI 56 Back to Contents V tec h VCS754 Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol LDAP directories An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities offices and departments You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers The LDAP settings are also available as parameters in the configuration file See remoteDir Module Remote Directory Settings on page 107 After entering information on this page click IIEZZEM to save it SYSTEM NETWORK CONTACTS SERVICING Local Directory Blacklist TRAP LDAP aieri Enable LDAP enon Directory name Server address Port 389 Version 2 Authentication scheme Simple v Authentication name Authentication password Base Maximum number of entries 200 Maximum search delay 0 First name filter Firstname Last name filter Lastname Phone number filter First name attribute Last name attribute
49. ace of purchase Both the model and serial numbers of your VTech product can be found on the bottom of the console Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Preface 6 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Text Conventions Table 1 lists text formats and describes how they are used in this guide Table 1 Description of Text Conventions Text Format Description Screen Identifies text that appears on a device screen or a WebUl page in a title menu or prompt HARD KEY or DIAL PAD KEY Identifies a hard key including the dial pad keys Identifies a soft key NOTE Notes provide important information Example of a Note about a feature or procedure A caution means that loss of data or Example of a Caution CAUTION Unintended circumstances may result Audience This guide is written for installers and system administrators It assumes that you are familiar with networks and VoIP both in theory and in practice This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service Please consult your equipment supplier or service provider for recommended switches routers and firewall and N
50. ack to Contents V te C h VCS754 Administrator and Provisioning Manual DST End Month If User defined DST is enabled set the end date and time DST End Week for daylight savings Month week day and hour DST End Day DST End Hour Daylight Savings Offset If User defined DST is enabled this specifies the daylight savings adjustment in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option If Enable Network Time is selected select to use DHCP to 2 100 101 determine the time zone offset Options 2 100 and 101 determine time zone information Manual Time Settings If Enable Network Time is disabled or if the time server is not available use Manual Time Settings to set the current time Setting Description Date Select the current year month and day Time Sets the current hour minute and second Click to start the VCS754 using the manual time settings Using the WebUI 64 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Firmware Upgrade You can update the VCS754 with new firmware using the following methods m Retrieving a firmware update file from a remote host computer and accessed via a URL This central location may be arranged by you an authorized ErisTerminal dealer or your SIP service provider Enter the URL under Firmware Server Settings m Using a file located on your computer or local n
51. ack to Contents vtech VCS754 Administrator and Provisioning Manual user pref Module User Preference Settings The user settings are accessible to the VCS754 user These settings are useful for initial setup You may wish to remove these settings from auto provisioning update files so that users do have their own settings overwritten The user preference settings follow the format user pref element The user preference settings are exported when you manually export the configuration from the VCS754 General configuration file settings Setting Description Values user pref account x ringer Sets the ring tone for account x 1 10 Default 1 Setting Description Values user pref web language Sets the language that appears on the WebUI English French and Spanish are available en fr es Default en MAC specific configuration file settings Setting Description Values user pref language Sets the language that appears on the device screen English French and Spanish are available en fr es Default en Setting Description Values user pref backlight timeout Sets the backlight timeout in seconds 10 60 Default 30 Setting Description Values user_pref hold_reminder enable Enables or disables audible hold reminder 0 disabled 1 enabled Default 1 Configuration File Parameter Guide 113 Back to Contents vtech VCS754
52. ad and the EITISITSsott key to enter characters The valid range is 0 to 4095 Press W and then press lt or P to enable or disable the PC port VLan Press W and enter the PC port number Use the dial pad and the soft key to enter characters The valid range is 0 to 4095 Press BEI To set other settings DNS and NTP 1 5 From the Network setting menu press A or V to highlight Others and then press SELECT If DHCP is disabled the Others menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu Enter the IP address for the primary DNS server Use the dial pad and the ERE soft key to enter characters Press lt or P to advance to the next character Press W and enter the IP address for the secondary DNS server The VCS754 uses this server if the primary server does not respond Press W and enter the IP address for the NTP server If the VCS754 does not use an NTP server you must manually enter the time and date settings Press MEYN Using the Line menu Use the Line menu to configure line specific settings for the phone Configuration Using the Phone Menus 22 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual To use the Line setting menu 1 From the Admin Settings menu press V to highlight Line and then press SELECT The Line menu appears 2 Highlight the desired line if necessary by pressing W and then press
53. age blacklist entries For more NOTE information see the VCS754 User Guide STATUS SYSTEM NETWORK CONTACTS SERVICING Local Directory Blacklist Blacklist LOAP Select All Broadsoft Aa Won Marketing 2329200108 1 Jordan Tyler 2325551011 1 Lu Roger Fredericks 3215550109 1 First 1 Last mearan Import Blacklist No File Chosen Export Blacklist Table 6 describes the buttons available on the Blacklist page Table 6 Blacklist commands Click To Sort the list by last name Edit information for an entry ij View the next page of entries View the last page of entries View the first page of entries Delete selected entries Click Select All to select every entry on de the page you are viewing Using the WebUI 54 Back to Contents vtech VCS754 Administrator and Provisioning Manual Table 6 Blacklist commands Click Add New Entry To Add a new entry Clear Directory Delete all entries Choose File Import a blacklist file Export the blacklist To add a new blacklist entry 1 cio I The Create Blacklist Entry page appears Local Directory Blacklist LDAP Broadsoft Call History Create Blacklist Entry First Name Last Name Account Default Account v Work Number Mobile Number Other Number Save STATUS SYSTEM NETWORK CONTACTS SERVICING 2 Enter the re
54. ameters in the configuration file See nr ringersetting Module Distinctive Ringer Settings on page 119 After entering information on this page click PESH to save it STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Ringer EET Distinctive Ringing Text Tone Account 3 Ringer v Call Settings Ringer 1 Account 1 Ringer 1 Account 2 Ringer 1 Account 3 Ringer 1 User Preferences z Ringer 1 Speed Dial Ringer 1 Signaling lt J LJ LEJ LEJ LEJ LEJ L L Ringer 1 Ringer Paging Zone Setting Description Distinctive Ringing Text Enter the text that will match the info parameter and play the ringer tone The matching of the info parameter and Distinctive Ringing Text is case sensitive The maximum length of the Distinctive Ringing Text is 40 characters Tone Select the desired ringer from the list Using the WebUI 46 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Paging Zone On the Paging Zone page you can enter the multicast IP addresses that the phone will monitor When a page is sent out using this multicast IP address all phones that are programmed to monitor that IP address will receive the paging RTP stream and play the page on their speakerphone You can also enable the phone to send out multicast pages using a particular multicast IP a
55. ation Mode Both v Bootup Check Off v Interval 0 v Use encryption for configuration file Passphrase 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click 6 You must ensure that configuration files are encrypted when enabling AES Encryption Decrypting an unencrypted file will result in a garbage file that is not NOTE processed This will also be logged as an error in the system log Provisioning Using Configuration Files 83 Back to Contents V te C h VCS754 Administrator and Provisioning Manual CONFIGURATION FILE PARAMETER GUIDE This chapter lists the available options for all the settings within the VCS754 configuration file Most settings in the configuration file have an equivalent in the WebUI see the settings tables in Using the WebUl on page 25 However the options you must enter when editing the configuration file have a different syntax and format The settings are divided into modules Most modules correspond to a page on the VCS754 WebuUI You may wish to reorganize the modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file are sip account Module SIP Account Settings on page 85 on network Module Network Settings on page 95 orovisioning Module Provis
56. ator and Provisioning Manual Setting remoteDir ldap incall lookup enable Description Enables or disables LDAP incoming call lookup If enabled the VCS754 searches the LDAP directory for the incoming call number If the number is found the VCS754 uses the LDAP entry for CID info Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap outcall lookup enable Description Enables or disables LDAP outgoing call lookup If enabled numbers entered in pre dial or live dial are matched against LDAP entries If a match is found the LDAP entry is displayed for dialing Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft enable Description Enables or disables the Broadsoft phonebook Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft display name Description Sets the Broadsoft Phonebook display name Values Text string Default Blank Setting remoteDir broadsoft server Description Sets the Broadsoft Phonebook IP address Values Text string Default Blank Setting remoteDir broadsoft port Description Sets the Broadsoft Phonebook port Values 1 65535 Default 0 Seiting remoteDir broadsoft user name Description Sets the Broadsoft Phonebook authentication user name Values Text string Default Blank Configuration File Parameter Guide 110 Back to Contents vtech VCS754 Administrator and Provisioning Manual
57. blic rtp port start Description Sets the public RTP port range start Values 1 65535 Default 18000 Seiting network nat public rtp port end Description Sets the public RTP port range end Values 1 65535 Default 19000 Setting network ip dhcp enable Description Indicates whether DHCP is enabled Values 0 disabled 1 enabled Default 1 Setting network ip static ip addr Description Sets a static IP address for the network Values Text string IPv4 Default Blank Setting network ip subnet mask Description Sets the subnet mask for the network Values Text string IPv4 Default Blank Setting network ip gateway addr Description Sets the Gateway IP address Values Text string IPv4 Default Blank Configuration File Parameter Guide 97 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Setting network ip dnsl Description Sets the primary DNS server IP address Values Text string IPv4 Default Blank Setting network ip dns2 Description Sets the secondary DNS server IP address Values Text string IPv4 Default Blank Configuration File Parameter Guide 98 Back to Contents vtech VCS754 Administrator and Provisioning Manual provisioning Module Provisioning Settings The provisioning settings follow the format provisioning element All these settings are exported when you manually export the configuration from the VCS754 All th
58. ce enable Description Enables or disables network conferencing for account x Values 0 disabled 1 enabled Default 0 Configuration File Parameter Guide 92 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Sip account x network bridge uri Description Sets the URI for the network conferencing bridge on account x Values Text string SIP URI Default Blank Setting sip account x sip session timer enable Description Enables or disables the SIP session timer Values 0 disabled 1 enabled Default 0 Seiting sip account x sip session timer min Description Sets the session timer minimum value in seconds for account x Values 90 65535 Default 90 Setting sip account x sip session timer max Description Sets the session timer maximum value in seconds for account x Values 0 65535 Default 1800 Setting sip account x check trusted certificate Description Enables or disables accepting only a trusted TLS certificate for account x Values 0 disabled 1 enabled Default 0 Setting sip account use first trusted certificate for all Description Enables or disables accepting the first TLS certificate for all accounts Values 0 disabled 1 enabled Default 0 MAC specific configuration file settings Setting Description Values Sip account x sip account enable Enables account x to be used by the device 0 disabled
59. cklight stays on after the last button press Ringer Volume Sets the ringer volume for incoming calls You can also use the VOLUME V or A keys on the VCS754 Call Hold Reminder Setting Description Enable Call Hold Enables or disables the call hold reminder tone Select to Reminder Tone enable Using the WebUI 42 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Setting Description Tone Interval secs Sets the interval for the call hold reminder tone in seconds Call Waiting Call Waiting Off When selected disables incoming call notifications when the user is already on a call Incoming calls are rejected Call Waiting On When selected enables incoming call notifications when the user is already on a call Enable Call Waiting Tone Enables or disables the call waiting tone Select to enable Tone Interval secs Sets the interval for the call waiting tone in seconds Speed Dial Keys On the Speed Dial page you can enter up to 10 speed dial numbers For each speed dial number you enter you must assign the account on which the number will be dialed out To dial a speed dial number press and hold the dial pad key that matches the speed dial entry number The speed dial key settings are also available as parameters in the configuration file See speed dial Module Speed Dial Settings on page 118 After entering information on this page click ESH to save i
60. ddress You must first set up paging groups each group consisting of a multicast paging IP address and assigned User IDs on your SIP PBX The VCS754 can monitor a maximum of 10 multicast IP addresses STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Paging Zone Account 2 ID Name Multicast IP Multicast Port Priority Enable Incoming Page Account 3 1 5 v a Call Settings 2 5 v Y Account 1 3 5 bad v Account 2 4 v Account 3 ss 5 v User ferences ao Speed Dial 6 5 id M Signaling 7 5 v v Ringer 8 5 v v Paging Zone 9 5 v v 10 5 v Mv Setting Description Name Enter the name of the paging zone Names can be a maximum of 15 characters The paging zone name is displayed on the LCD during incoming and outgoing multicast pages Multicast IP Enter the paging zone multicast IP address The IP address range for multicast addresses is 224 0 0 0 239 255 255 255 Multicast Port Enter the multicast port used by the multicast IP address The valid port range is 1 to 65535 Priority Select the paging zone priority from 1 to 10 Zones with a priority higher than another zone can interrupt the lower priority zone s active page In addition a call priority setting is available in the configuration file page zone call priority threshold This priority setting also ranges from 1 to 10 2 is the default If the paging zone priority is higher or equal to the call priority then a multicast pag
61. de The external features of the VCS754 conference phone are described below 3 1 Speaker 2 LCD screen 3 Status indicator 4 MENU SELECT key 5 Navigation keys 6 TALK OFF key 7 Dialing keys 8 Front microphone 9 MUTE ALL key 10 VOL key ringer volume and listening volume 11 Soft keys 12 Wireless mic 13 Charging contacts 14 HOLD CANCEL key Introducing the VCS754 10 Back to Contents V Le C h VCS754 Administrator and Provisioning Manual 1 Status indicator 2 Rear microphone 3 USB port 4 Adapter jack Introducing the VCS754 11 Back to Contents V Le C h VCS754 Administrator and Provisioning Manual Network Requirements A switched network topology is recommended for your LAN using standard 10 100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit s The office LAN infrastructure should use Cat 5 Cat 5e cable The VCS754 requires a wired connection to the LAN However wireless connections to other devices such as laptops in your office will not impede performance A Dynamic Host Configuration Protocol DHCP server is recommended and must be on the same subnet as the VCS754 conference phones so that IP addresses can be auto assigned In most cases your network router will have a DHCP server By default the VCS754 has DHCP enabled for automatic IP address assignment Q Some DHCP servers have default settings that limit the number of network IP
62. e can interrupt an active dialing or incoming call Enable Incoming Page Select to enable the VCS754 to receive incoming pages for that paging zone If the Enable Incoming Page checkbox is not selected the phone will not listen for the multicast but will still be able to broadcast an outgoing page Using the WebUI 47 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Network Pages You can set up the VCS754 for your network configuration on the Network pages Your service provider may require you to configure your network to be compatible with its service and the VCS754 settings must match the network settings The network settings are also available as parameters in the configuration file See network Module Network Settings on page 95 After entering information on this page click MESH to save it Basic Network Settings STATUS SYSTEM NETWORK CONTACTS SERVICING Basic Advanced Basic Network Settings DHCP Static IP IP Address Subnet Mask Gateway Primary DNS Secondary DNS Save If you disable DHCP on this page you must configure static IP settings for the VCS754 You must be familiar with TCP IP principles and protocols to configure NOTE static p settings Basic Network Settings Click the link for each setting to see the matching configuration file parameter in network Module Network Settings on page 95 Default values and ranges are listed
63. e provisioning settings are included in the general configuration file Setting provisioning firmware url Description Sets the URL for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw server username Description Sets the authentication name for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw server password Description Sets the authentication password for the server hosting the firmware file Values Text string Default Blank Setting provisioning server address Description Sets the provisioning server IP address Values Text string Default Blank Setting provisioning server username Description Sets the authentication name for the provisioning server Values Text string Default Blank Setting provisioning server password Description Sets the authentication password for the provisioning server Values Text string Default Blank Configuration File Parameter Guide 99 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting provisioning dhcp option enable Description Enables or disables using DHCP options for locating the configuration and firmware files Values 0 disabled 1 enabled Default 1 Seiting provisioning dhcp option priority 1 Description Sets the first priority DHCP option for the provisioning f
64. e router s port to the VoIP server Min Public RTP port Enter the lower limit of the public RTP port range Max Public RTP port Enter the upper limit of the RTP port range Using the WebUI 45 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Ringer Settings The Ringer Settings enable you to provide a distinctive ringing feature via the custom Alert Info header associated with an incoming call This setting overrides the ringer tone you have set for the account For example you can set a unique ringer tone to alert the VCS754 user upon receiving any incoming calls tagged as important in the Alert Info header The SIP Invite message contains an Alert Info header that the phone checks in order to determine which ringer tone to play The Alert Info header format is as follows Alert Info info info text If the header contains the info parameter the phone attempts to match it to the Distinctive Ringing Text If there is a match the associated tone will play If there is no match the default tone for the account will play The matching is done on a first match basis In the case of duplicate text strings the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play The server side configuration must be done with your service provider This is where the SIP Invite text Distinctive Ringing Text will be derived The ringer settings are also available as par
65. enabled the caller name and number are indicated as Anonymous Do Not Disturb Setting Description Enable DND Turns Do Not Disturb on or off Incoming calls When set to Show the phone displays incoming call information while Do Not Disturb is on When set to Reject the phone rejects incoming calls without alerting the user Using the WebUI 40 Back to Contents vtech VCS754 Administrator and Provisioning Manual Call Forward Setting Description Enable Call Forward Always Enables or disables call forwarding for all calls on that line Select to enable Target Number Enter a number to which all calls will be forwarded Enable Call Forward Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Forward No Answer Enables or disables call forwarding for unanswered calls on that line Target Number Enter a number to which unanswered calls will be forwarded Delay Select the number of rings before unanswered calls are forwarded Using the WebUI 41 Back to Contents V te C h VCS754 Administrator and Provisioning Manual User Preferences On the User Preferences page you can configure some basic settings for the phone and s
66. ence phone on page 9 m Quick Reference Guide on page 10 m Network Requirements on page 12 m VCS754 Configuration Methods on page 13 Introducing the VCS754 8 Back to Contents V te C h VCS754 Administrator and Provisioning Manual About the VCS754 conference phone The VTech VCS754 SIP Conference Phone with Wireless Mics is a full featured business phone designed to work with popular SIP telephone IP PBX equipment and services Once you have ordered and configured your SIP equipment or service the VCS754 enable you to make and receive calls as you would with any other business phone The VCS754 provides calling features like hold transfer conferencing and speed dial numbers The VCS754 conference phone features include m 2 5 inch backlit Liquid Crystal Display m PC speakerphone with supplied USB cable hold and mute m Up to 3 SIP account registrations m Up to 6 active SIP sessions m 3 way conferencing m 200 entry Call Log You can configure the VCS754 using the menus on the phone a browser based interface called the WebUI or an automatic provisioning process see Provisioning Using Configuration Files on page 76 The WebUI enables you to configure the VCS754 using a PC that is connected to the same Local Area Network The WebUI resides on the VCS754 and may get updated with firmware updates Introducing the VCS754 9 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Quick Reference Gui
67. es and ranges are listed there Enable Account Enable or disable the SIP account Select to enable Display Name Enter the name that will appear on the VCS754 display when account x is selected The display name is also the text portion of the caller ID that is displayed for outgoing calls using account x User identifier Enter the User identifier supplied by your service provider The User ID also known as the Account ID is a SIP URI field used for SIP registration It is also used as part of the caller ID displayed for outgoing calls NOTE Do not enter the host name e g sipservice com The WebUI automatically adds the default host name Authentication name If authentication is enabled on the server enter the authentication name or authentication ID for authentication with the server Using the WebUI 30 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Description Authentication password If authentication is enabled on the server enter the authentication password for authentication with the server Dial Plan Enter the dial plan with dialing strings separated by a symbol See Dial Plan on page 32 Inter Digit Timeout secs Sets how long the VCS754 waits after any P pause in the dial string or in the dial plan Maximum Number of Calls Select the maximum number of concurrent active calls allowed for that account Page Auto Answer
68. et hold reminder and call waiting settings The User Preferences page is also available to phone users when they log on to the WebUI The user preference settings are also available as parameters in the configuration file See p user pref Module User Preference Settings on page 113 STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Pee General User Settings Account 3 WebUI Language English aad Call Settings Phone Language English gt Account 1 Backlight Timer secs 25 v Account 2 Ringer Volume Off M Account 3 User Preferences Call Hold Reminder Speed Dial p M Enable Call Hold Reminder Tone Signaling k Tone Interval secs 60 v Ringer Paging Zone Call Waiting Call Waiting Off Reject Incoming Call if already on a Call O Call Waiting On View Incoming Call if already on a Call Enable Call Waiting Tone Tone Interval secs 60 v General User Settings Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 84 Default values and ranges are listed there WebUI Language Sets the language that appears on the WebUI Other languages will be added in a future release Phone Language Sets the language that appears on the phone Other languages will be added in a future release Backlight Timer secs Sets how long in seconds the screen ba
69. etwork No connection to the Internet is required Consult your dealer for access to firmware update files Click Manual Upgrade to view the page where you can manually upgrade the VCS754 firmware The firmware upgrade settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 99 Firmware Server Settings Click the link for each setting to see the matching configuration file parameter in m provisioning Module Provisioning Settings on page 99 Default values and ranges are listed there Firmware URL The URL where the firmware update file resides This should be a full path including the filename of the firmware file Server authentication Authentication username for the firmware server name Server authentication Authentication password for the firmware server password Using the WebUI 65 Back to Contents V te C h VCS754 Administrator and Provisioning Manual To update the firmware immediately 1 Click a You can also configure the VCS754 to check for firmware updates at regular NOTE intervals See Provisioning on page 67 Manual Firmware Update and Upload On the Manual Firmware Update Settings page you can upgrade the VCS754 firmware using a file located on your computer or local network To update the firmware using a file on your computer or local network STATUS SYSTEM NETWORK CONTACTS SERVICI
70. g Manual Setting sip account x access code dnd on Description Sets the do not disturb DND ON feature access code for account x Values Text string Default Blank Setting sip account x access code dnd off Description Sets the do not disturb DND OFF feature access code for account x Values Text string Default Blank Setting sip account x access code cfa on Description Sets the Call Forward All ON feature access code for account x Values Text string Default Blank Setting sip account x access code cfa off Description Sets the Call Forward All OFF feature access code for account x Values Text string Default Blank Setting sip account x access code cfna on Description Sets the Call Forward No Answer ON feature access code for account x Values Text string Default Blank Setting sip account x access code cfna off Description Sets the Call Forward No Answer OFF feature access code for account x Values Text string Default Blank Setting sip account x access code cfb on Description Sets the Call Forward Busy ON feature access code for account x Values Text string Default Blank Setting sip account x access code cfb off Description Sets the Call Forward Busy OFF feature access code for account x Values Text string Default Blank Configuration File Parameter Guide 90 Back to Contents vtech VCS754 Administrator and Provisioning Manual
71. g a call Inserts a number from the directory or call history to a live dialing screen LastNme Sorts the directory by last name Line Switches between registered lines Press to predial a new call during a call currently put on hold Appendixes 132 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Description Returns to the previous screen Rejects an incoming call Resumes a Call put on hold Save 1 Saves current setting 2 Begins save process Opens the Directory search editor begins a search Selects a highlighted option Opens the User settings menu Set Conf Confirms to set up conference SetXfer Confirms to transfer call Breaks a conference or call progress into multiple calls Access the status submenu Transfer Opens the live dialing editor to enter or insert digits of the transfer target Type Switches between the Directory number types within an entry View Displays a list of missed calls messages or a call history folder XferLine Displays a list of held calls as a transfer target for the active call Yes Confirm Appendixes 133 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Appendix C Maintenance Appendixes Taking care of your telephone m Your VCS754 conference phone contains sophisticated electronic parts so you must treat it with care m Avoid rough treatment m Save the original packing materials to protect your VCS754 conference p
72. gS M ET 112 user pref Module User Preference Settings 113 General configuration file settings Lusia esses prtaak ucc pact saeua dai pria 113 MAC specific configuration file settings essseeeeeeeenne 113 call settings Module Call Settings esirinnas eene nnne nnne 116 4 Back to Contents V te C h VCS754 Administrator and Provisioning Manual speed dial Module Speed Dial Settings 118 ringersetting Module Distinctive Ringer Settings sesssssssess 119 ie Mod le Imported File SOLD sees kennen annonae aia 120 General configuration Tile SETS eoo ecce cete pente ERR p cuc t RE cca s ME pce RERO 120 MAC specific configuration file settings eese 121 tone Module Tone Definition Settings sees nnn 122 proie Module Password Selllti6 iuiesesurtoiddc pne na andit ocn a dodo d ee cs Gan cda 125 General configuration file settings ssssseessssssseseeeeenerenn nne 125 MAC specific configuration file settings 125 page zone Module Paging Zone Settings sssssssssseeseeeeet 126 softkey Module Custom Soft Key Settings sse 128 Troubleshooting cosbextd Qu dUXUA Codd iaa VEUDBU PUER NUN NUR Cu Md 129 Gommon Treubleshoeoth PrOGBOESS sisi Da rp ana e Pa ERE Lied tL manatee 129 Appendixes Lo sodio eee ee eee dci aai beads dc pM cn dv Dc Umi d 131 BEBO A STI CAT acad ccena dac asc Dn
73. hanging the Web Server settings will reboot the VCS754 NOTE Certificates You can upload an optional web server certificate to the VCS754 to establish a secure connection between phone and server If a certificate is not available the VCS754 s self signed certificate will be used during the connection transaction A web server certificate can also be uploaded using provisioning For more information see file Module Imported File Settings on page 120 SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date SARTE L EE Server Certificate Auto Upgrade Manual Upgrade ze Web Server Certificate No fie Chosen Provisioning Security EZE Certificates System Logs To upload a web server certificate 1 On the Server Certificate page click 2 Locate the certificate file and click Open 3 On the Server Certificate page click Using the WebUI 73 Back to Contents V te C h VCS754 Administrator and Provisioning Manual System Logs On the Syslog Settings page you can enter settings related to system logging activities It supports the following logging modes m Syslog server m Volatile file Under Network Trace you can capture network traffic related to the phone s activity and save the capture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parame
74. he device restarts immediately after applying the new settings regardless of whether the VCS754 is idle Provisioning Using Configuration Files 78 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Configuration File Types The VCS754 is able to retrieve and download two types of configuration file Depending on your requirements you may want to make both types of configuration file available on your provisioning server The two configuration file types are a general configuration file and a MAC specific configuration file The types differ in name only The formatting of the files content is identical The general configuration file contains settings that are required by every VCS754 in the system The MAC specific configuration file is a file that only a single VCS754 can retrieve The MAC specific configuration file name contains a VCS754 MAC address and can only be retrieved by the device with a matching MAC address The filename formats for both files are m General file lt model gt cfg m MAC specific file model MAC Address gt cfg The model variable is the VTech product model for example VSP725 For more information about the MAC specific configuration file see Guidelines for the MAC Specific configuration file on page 81 If the provisioning URL specifies a path only with no filename then by default the VCS754 will fetch both files However if the provisioning URL specifies bo
75. he port number that the proxy server will use Using the WebUI Back to Contents vtech VCS754 Administrator and Provisioning Manual Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server Server port Enter the port number that the backup proxy server will use Audio Ringer Tone 1 v Codec priority 1 G 711u v Codec priority 2 None v Codec priority 3 None v Codec priority 4 None v Codec priority 5 None v CO Enable voice encryption SRTP O Enable G 729 Annex B Quality of Service DSCP voice 46 DSCP signalling 26 Signaling Settings Local SIP port 5060 Transport UDP M Audio Settings Setting Description Ringer Tone Sets the ringer tone for incoming calls on the account Codec priority 1 Select the codec to be used first during a call Codec priority 2 Select the codec to be used second during a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous codec fails Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails Codec priority 5 Select the codec to be used fifth during a call if the previous codec fails Enable voice encryption SRTP Select to enable secure RTP for voice packets
76. hing configuration file parameter in network Module Network Settings on page 95 Default values and ranges are listed there Setting Description Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network Select to enable VID Enter the VLAN ID vlan 5 for example Priority Select the VLAN priority that matches the Quality of Service QOS settings that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority NOTE Configuring QOS settings for your router or switch is a subject outside the scope of this document VID Enter the PC Port VLAN ID vlan 5 for example Using the WebUI 49 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Setting Description Priority Select the VLAN priority that matches the Quality of Service QOS settings that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority NOTE Configuring QOS settings for your router or switch is a subject outside the scope of this document LLDP MED Setting Description Enable LLDP MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED is a standards based discovery protocol supported on some network switches It is required for auto configuration with VLAN settings Packet Interva
77. hone if you ever need to ship it Avoid water m You can damage your VCS754 conference phone if it gets wet Do not install the VCS754 conference phone near a sink bathtub or shower Electrical storms m Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone m Your VCS754 conference phone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap m Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the VCS754 conference phone should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND NETWORK CABLE FROM THE WALL then pull the unit out by the unplugged cords 134 Back to Contents VU Ie C h VCS754 Administrator and Provisioning Manual Appendix D Important Safety Information This symbol is to alert you to important operating or servicing instructions that WARNING ay appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock When using your VCS754 SIP Conference Phone with Wireless Mics basic safety precautions should always be followed to reduce the risk of fire electric shoc
78. iguration file and duplicate the settings across multiple units However ensure that you edit the file to remove any MAC specific SIP account settings before applying the general configuration file to other units Reset Configuration You can reset the phone to its default settings To reset the VCS754 to its default configuration 1 Under Reset Configuration click IEEE 2 When the confirmation box appears click OK Using the WebUI 71 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Security On the Security page you can reset the admin password reset the user password and enter web server settings The security settings are also available as parameters in the configuration file See web Module Web Settings on page 112 STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Administrator Password Firmware Upgrade Enter old password Auto Upgrade Enter new password Manual Upgrade Re enter new password Provisioning Ss it ee User Password Certificates System Logs Enter old password Enter new password Re enter new password Web Server WARNING Changing the Web Server settings will reboot your phone HTTP Server port 80 O Enable Secure Browsing HTTPS Server port 443 Save Administrator Password You can set the administrator password on the WebUI or by using provisioning For more informati
79. iodic refreshing of a SIP session using the RE INVITE message Minimum value secs Sets the session timer minimum value in seconds for account x Maximum value secs Sets the session timer maximum value in seconds for account x Using the WebUI 39 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Call Settings You can configure call settings for each account Call Settings include Do Not Disturb and Call Forward settings The call settings are also available as parameters in the configuration file See call settings Module Call Settings on page 116 STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 CALL SETTINGS Account 1 Account 2 Account 3 General Call Settings Call Settings Account 1 Anonymous Call Reject Account 2 Ll Enable Anonymous Call Account 3 Do Not Disturb User Preferences Speed Dial Enable DND Signaling Incoming calls Show v Ringer Call Forward Paging Zone Enable Call Forward Always Target number Enable Call Forward Busy Target number Enable Call Forward No Answer Target number Delay 1ring bd General Call Settings Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing anonymous calls When
80. ioning Settings on page 99 time date Module Time and Date Settings on page 102 log Module Log Settings on page 106 remoteDir Module Remote Directory Settings on page 107 web Module Web Settings on page 112 user pref Module User Preference Settings on page 113 call settings Module Call Settings on page 116 speed dial Module Speed Dial Settings on page 118 ringersetting Module Distinctive Ringer Settings on page 119 file Module Imported File Settings on page 120 Configuration File Parameter Guide 84 Back to Contents VU Ie C h VCS754 Administrator and Provisioning Manual m tone Module Tone Definition Settings on page 122 on profile Module Password Settings on page 125 bage zone Module Paging Zone Settings on page 126 m softkey Module Custom Soft Key Settings on page 128 sip account Module SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user You can add up to three accounts for each VCS754 Each account requires you to configure the same group of SIP account settings The SIP account settings for each account are identified by the account number from 1 to 3 for the VCS754 for example For example for account 1 you would set sip account 1l sip account enable 1 sip account l display name 1001 sip account l user id 2325551001 and so on For account 2 you would set sip account 2 sip account enable
81. irmware file check Values 66 159 160 Default 66 Setting provisioning dhcp option priority 2 Description Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning dhcp option priority 3 Description Sets the third priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 160 Setting provisioning resync mode Description Sets the mode of the device s provisioning firmware file check This determines which files the device retrieves when the resync process begins Values config only firmware only Default config and firmware config and firmware Setting provisioning bootup check enable Description Enables or disables bootup check for configuration and firmware files Values 0 disabled 1 enabled Default 1 Configuration File Parameter Guide 100 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting provisioning resync_time Description Sets the interval in minutes between checks for new firmware and or configuration files Values 0 65535 Default 0 OFF Seiting provisioning remote check sync enable Description Enables or disables remotely triggering the device to check for new firmware and or configuration files The file checking is triggered remotely via a SIP Notify message from the server containing the check sync e
82. isk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions m When the power supply cord or plug is damaged or frayed m If liquid has been spilled onto the product m If the product has been exposed to rain or water 135 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual m If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation m If the product has been dropped and the product has been damaged m If the product exhibits a distinct change in performance 13 Avoid using the VCS754 SIP Conference Phone with Wireless Mics during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the VCS754 SIP Conference Phone with Wireless Mics to report a gas leak in the vicinity of the leak Under
83. ity 1 v lt DHCP Option Priority 2 DHCP Option Priority 3 v Vendor Class Id DHCP 60 User Class Info DHCP 77 Provisioning Settings Setting Description Provisioning server URL of the provisioning file s The format of the URL must be RFC 1738 compliant as follows lt schema gt lt user gt lt password gt lt host gt lt port gt lt url path gt lt user gt lt password gt may be empty lt port gt can be omitted if you do not need to specify the port number Server authentication name User name for access to the provisioning server Server authentication password Password for access to the provisioning server Plug and Play Sett Setting ings Description Enable PnP Subscribe Select to enable the VCS754 to search for the provisioning URL via a SUBSCRIBE message to a multicast address 224 0 1 75 The VCS754 expects the server to reply with a NOTIFY that includes the provisioning URL The process times out after five attempts Using the WebUI 68 Back to Contents V tec h VCS754 Administrator and Provisioning Manual DHCP Settings Use DHCP Options Enables the VCS754 to use DHCP options to locate and retrieve the configuration file When selected the VCS754 automatically attempts to get a provisioning server address and then the configuration file If DHCP options do not locate a configuration file then the server p
84. k and injury to persons including the following 1 2 11 12 Appendixes Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water such as near a bathtub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower Do not place this product on an unstable table shelf stand or other unstable surfaces Slots and openings in the back or bottom of the product are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your office consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on Never push objects of any kind through the slots in the product because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the r
85. kes take precedence over the URL on the Firmware Server Settings page It will also update the URL on the Firmware Server Settings page This allows you to change the firmware URL automatically Bootup Check Sets the VCS754 to check the provisioning URL for new configuration and or firmware files upon bootup The update is applied as part of the reboot process Interval Sets an interval in minutes for checking for updates Use encryption Enables an AES encrypted configuration file to be decrypted before being applied to the VCS754 Select if the configuration file has been secured using AES encryption See Securing configuration files with AES encryption on page 82 Passphrase If the configuration file has been secured using AES encryption enter the 16 bit key See Securing configuration files with AES encryption on page 82 Import Configuration You can configure the VCS754 by importing a configuration file from your computer or your local network For more information about configuration file types and configuration file formatting see Provisioning Using Configuration Files on page 76 To import a configuration file 1 Click to locate and open the configuration file 2 Click The VCS754 will update its configuration Manually importing a configuration file differs from the auto provisioning process in that m The VCS754 does not check whether the file has been loaded before
86. keys can appear on the Idle screen the Active Call screen the Held Call screen and the Live Dial screen You can also specify the position of each soft key Some soft keys appear only under certain conditions For example the Line soft key on the Idle screen appears only if there is more than one registered SIP account When a conditional soft key is not visible the soft key s position is left empty Soft key levels with no soft keys will not be shown if there are multiple soft key levels as indicated by the lt and gt icons Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels On the VCS754 a soft key level consists of three soft keys populated or blank in a row The table below shows the soft key options available for each screen Each screen can have a maximum of nine soft keys Custom soft key configuration file settings The custom soft keys parameters are included in the softkey module For more information see softkey Module Custom Soft Key Settings on page 128 To modify a soft key parameter enter values separated by commas Soft keys appear on the phone Screen in the same order as the soft key values you enter For example the parameter value combination of softkey idle line dir settings will result in the Idle screen shown below 11 09am 25 09 13 John Smith 2325550176 Settings Introducing the VCS754 14 Back to C
87. l secs Sets the LLDP MED packet interval in seconds 802 1x Setting Description Enable 802 1x Enables or disables the 802 1x authentication protocol This protocol allows the phone to attach itself to network equipment that requires device authentication via 802 1x Identity Enter the 802 1x EAPOL identity MD5 Password Enter the 802 1x EAPOL MD5 password Using the WebUI 50 Back to Contents VU tech VCS754 Administrator and Provisioning Manual Contacts Pages Local Directory On the Local Directory page you can manage your local directory entries You can sort edit delete and add contact information for up to 200 entries In order to back up your contacts or import another local directory file the page also enables you to export and import your phone s local directory The Local Directory lists entries on up to 10 pages with 20 entries per page Click JE ES EE ora page number to view the desired page of entries STATUS SYSTEM NETWORK CONTACTS SERVICING Local Directory Blacklist Local Directory LOAP Select All Sort By Last Name Broadsoft Call History Total 21 First Name Last Name Ringer Tone Work Mobile Other Account o Angela Martin 0 7325550118 1 Bronwyn McDonald 0 2325550140 1 D Charlie Johnson 0 5550198 1 Edit Dale Appleton 0 6045550135 1 O David Cater 3 2305550194 2325550177 2 EH O Davis Swerdiow 0 2325550172 1 O Elkhart Taxi 0 6045550155 1 Edit Graham Ball 0 232555017
88. l server Values 0 disabled 1 enabled Default 1 Configuration File Parameter Guide 91 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting sip account x nat traversal stun enable Description Enables or disables STUN Simple Traversal of UDP through NATs for account x STUN enables clients each behind a firewall to establish calls via a service provider hosted outside of either local network Values 0 disabled 1 enabled Default 0 Seiting sip_account x nat_traversal_stun_server_address Description Sets the STUN server IP address Values Text string Default Blank Seiting sip_account x nat_traversal_stun_server_port Description Sets the STUN server port Values 1 65535 Default 3478 Setting sip account x nat traversal udp keep alive enable Description Enables or disables UDP keep alives Keep alive packets are used to maintain connections established through NAT Values 0 disabled 1 enabled Default 1 Seiting sip account x nat traversal udp keep alive interval Description Sets the interval in seconds for sending UDP keep alives Values 0 65535 Default 30 Setting sip account x music on hold enable Description Enables or disables a hold reminder tone that a far end caller hears when put on hold during a call on account x Values 0 disabled 1 enabled Default 1 Setting sip account x network conferen
89. l the time and date settings are included in the general configuration file Setting Description Values time date ntp server Enables or disables NTP server to set time and date 0 disabled 1 enabled Default 1 Setting Description Values time date ntp server addr Sets the URL for the NTP server Text string Default us pool ntp org Setting Description Values time date ntp dhcp option Enables or disables DHCP option 42 to find the NTP server 0 disabled 1 enabled Default 0 Setting Description time date selected timezone Sets the local timezone Configuration File Parameter Guide 102 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Values Pacific Pago Pago Pacific Honolulu Default America New York America Adak America Anchorage America Vancouver America Tijuana America Los Angeles America Edmonton America Chihuahua America Denver America Phoenix America Winnipeg Pacific Easter America Mexico City America Chicago America Nassau America Montreal America Grand Turk America Havana America New York America Caracas America Halifax America Santiago America Asuncion Atlantic Bermuda Atlantic Stanley America Port of Spain America St Johns America Godthab America Argentina Buenos Aires America Fortaleza America Sao Paulo America Noronha Atlantic Azores GMT America Danmarkshavn Atlantic Faroe Eur
90. lt values and ranges are listed there Date Format Sets the date format Time Format Sets the clock to a 24 hour or 12 hour format Network Time Settings Setting Description Enable Network Time Enables or disables getting time and date information for your phone from the Internet NTP Server If Enable Network Time is selected enter the URL of your preferred time server Use DHCP Option 42 If Enable Network Time is selected select to use DHCP to locate the time server Option 42 specifies the NTP server available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Server 3 Manual time Time Zone and Daylight Savings Settings Time Zone Select your time zone from the list Automatically adjust Select to adjust the clock for daylight savings time clock for Daylight according to the NTP server and time zone setting To Savings disable daylight savings adjustment disable both this setting and User defined Daylight Savings Time User defined DST Select to set your own start and end dates and offset for Daylight Savings Time To disable daylight savings adjustment disable both this setting and Automatically adjust clock for Daylight Savings DST Start Month If User defined DST is enabled set the start date and time DST Start Week for daylight savings Month week day and hour DST Start Day DST Start Hour Using the WebUI 63 B
91. mAH rechargeable battery Base unit adapter Input 100 240V AC 50 60Hz Output 9V DC 9 1500mA Appendixes 131 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Appendix B Soft Keys The table below provides an alphabetical list of the labels that appear above the VCS754 soft keys Label Description ENAP Selects the text format for input Displays the new directory group editor Add dot Enters dot in IP editing field Answers an incoming call Shows the previous screen Backspc Moves cursor back to correct entries in text editing fields Starts the blind transfer process for the active call Bridge Joins the two active calls in a conference and returns to idle screen Callback Dials the last missed caller Cancel Quits the current page without saving any settings Opens the live dialing editor to enter or insert digits for the conference target Conf ConfLine Displays a list of held calls as a target for conferencing with the active call Deletes all records in a list Delete 1 Deletes current entry 2 Deletes assignment 3 Deletes Directory group Sends and dials currently displayed highlighted digits Directory Opens the list of available directories Go to entry group editor Edits a number stored in a list before dialing 1 Closes the current page 2 Ends the current call Exits the current screen and returns to the previous menu FirstNme Sorts the directory by first name Opens the predial editor to begin forwardin
92. mple Configuration File Parameter Guide 107 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting remoteDir ldap user name Description Sets the LDAP authentication user name Values Text string Default Blank Setting remoteDir ldap password Description Sets the LDAP authentication password Values Text string Default Blank Setting remoteDir ldap base Description Sets the LDAP search base This sets where the search begins in the directory tree structure Enter one or more attribute definitions separated by commas no spaces Your directory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap max hits Description Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Values 0 32000 Default 200 Setting remoteDir ldap search delay Description Sets the LDAP maximum search delay in seconds Values 0 500 Default 0 Setting remoteDir ldap firstname filter Description Sets the LDAP first name attribute filter Values Text string Default Firstname Setting remoteDir ldap lastname filter Description Sets the LDAP last name attribute filter Values Text string Default Lastname Configuration File Parameter G
93. n is blank m Make sure the DC power cable is securely plugged into base unit and the power adapter Make sure the AC power cord is securely plugged into the power adapter and a wall outlet not controlled by a wall switch Pages are not received m The Page auto answer setting is set to Manual Check the General Account Settings The firmware upgrade or configuration update isn t working m Before using the WebUI ensure you have the latest version of your web browser installed Some menus and controls in older browsers may operate differently than described in this manual Troubleshooting 129 Back to Contents V Le C h VCS754 Administrator and Provisioning Manual m Ensure you have specified the correct path to the firmware and configuration files on the SERVICING gt Firmware Upgrade gt Auto Upgrade page and the SERVICING gt Provisioning page m If the phone is not downloading a MAC specific configuration file ensure the filename is all upper case Provisioning Use DHCP Option is enabled but the VCS754 is not getting a provisioning URL from the DHCP Server m Ensure that DHCP is enabled in Network settings Troubleshooting 130 Back to Contents V te C h VCS754 Administrator and Provisioning Manual APPENDIXES Appendix A Specifications RF frequency band 1921 536 1928 448 MHz Channels 5 Operating temperature 32 122 F 0 50 C Power requirements Wireless mic Li ion Battery Pack 3 7V 240
94. nal unit or dc domain component For example ou accounting dc vtech dc com Maximum number of entries Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Maximum search delay Enter the delay in seconds before the phone starts returning search results First name filter Enter the first name attributes for LDAP searching The format of the search filter is compliant to the standard string representations of LDAP search filters RFC 2254 Last name filter Enter the last name attributes for LDAP searching The format of the search filter is compliant to the standard string representations of LDAP search filters RFC 2254 Phone number filter Enter the number attributes for LDAP searching The format of the search filter is compliant to the standard string representations of LDAP search filters RFC 2254 First name attribute Sets the attribute for first name What you enter here should match the first name attribute for entries on the LDAP server gn for givenName for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Using the WebUI 58 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Description Last name attribute Sets the attribute for last name What you enter here should match the last name attribute for ent
95. nd proxy server address Description Sets the backup outbound proxy server IP address for account x Values Text string Default Blank Setting sip account x backup outbound proxy server port Description Sets the backup outbound proxy server port for account x Values 1 65535 Default 5060 Configuration File Parameter Guide 87 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting sip account x codec priority 1 Description Sets the highest priority codec for account x Values g711u g711a g729a b Default g711u 9726 9722 Setting sip account x codec priority 2 Description Sets the second highest priority codec for account x Values none g711u g711a Default g711a g 29a b 9726 g722 Seiting sip_account x codec_priority 3 Description Sets the third highest priority codec for account x Values none g711u g711a Default g 29a b g729a b 9726 g722 Setting sip account x codec priority 4 Description Sets the fourth highest priority codec for account x Values none g711u g711a Default 9726 g729a b g726 g722 Setting sip account x codec priority 5 Description Sets the fifth highest priority codec for account x Values none g711u g711a Default g722 g729a b g726 g722 Setting sip account x voice encryption enable Description Enables or disables SRTP voice encryption for account x Values 0 disabled 1 enabled
96. ne elements for the ringback tone Values 1 5 Default 1 Configuration File Parameter Guide 124 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Setting tone ring back tone element 1 Description Defines the ringback tone element 1 Values Tone element string Default 2 440 180 480 1800000 2000 4000 65535 Setting tone ring back tone element x Description Defines the ringback tone element x Values Tone element string Default Blank profile Module Password Settings The password settings allow you to set the default administrator and user passwords in the configuration file The administrator password is usually included in the general configuration file while the user password is usually included in the MAC specific configuration file The passwords can also be set using the WebUI Be aware that scheduled provisioning configuration file updates may reset these passwords General configuration file settings Setting profile admin password Description Sets the administrator password for accessing the admin menus on the VCS754 and the WebUl Values Text string Default admin 15 characters maximum MAC specific configuration file settings Setting profile user password Description Sets the user password for logging on to the WebUI and editing user accessible settings Values Text string Default user 15 characters maximum Configuration File
97. ng The phone supports access to the Broadsoft Phonebook Users can search for and call contacts that are hosted on the Broadsoft Phonebook On the Broadsoft Phonebook Settings page you must enter the path and credentials to enable the phone to access the Broadsoft Phonebook Local Directory Blacklist Broadsoft Phonebook LDAP Oo Broadsoft Call History STATUS SYSTEM NETWORK CONTACTS SERVICING Enable Broadsoft Phonebook Display name Server base address Port Authentication name Authentication password Directory type Group v Save Using the WebUI 59 Back to Contents vtech VCS754 Administrator and Provisioning Manual Broadsoft Phonebook Settings Setting Description Enable Broadsoft Phonebook Enables or disables the phone s access to the Broadsoft phonebook Display name Enter the display name for the Broadsoft Phonebook This name appears on the Directory list on the VCS754 menu Server base address Enter the Broadsoft Phonebook server domain or IP address Port Enter the Broadsoft Phonebook server port Authentication name Enter the user name or authentication name for Broadsoft Phonebook access Authentication password Enter the authentication password for Broadsoft Phonebook access Directory type Select the directory type Group Group Common Enterprise Enterprise Common Personal
98. nly for the auto provisioning process Encrypt files only if you intend to store them on a provisioning server Do not encrypt files that you intend to manually import to the VCS754 You cannot enable decryption for manually imported configuration files NOTE To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the openssl executable file you can enter a relative pathname for the infile in the next step 2 Double click the openssl exe file 3 On the openssl command line type nc aes 256 cbc pass pass passphrase123456 in infile out outfile nosalt p Elements in brackets are examples do not enter the brackets Enter a 16 character passphrase and the unencrypted configuration file filename the infile and a name for the encrypted file outfile that will result r 3 SSL C Users ronp Documents EncryptConfig openssl exe So OpenSSL gt enc aes 256 chc pass t USP 25 cfg nosalt pm Figure 2 OpenSSL command line Provisioning Using Configuration Files 82 Back to Contents V te C h VCS754 Administrator and Provisioning Manual To enable configuration file decryption 1 On the WebUI click Servicing gt Provisioning 2 Onthe Provisioning page under Resynchronization select Use Encryption for configuration file Resynchroniz
99. ol PISTES icis rer ree a errr o aae pe et fab LC e ERR 61 SMUG ae E e soccer E beca ties Tante i itn EE eu dadB E acd atto RR E A E 62 poc M tates 62 RE Er o REED S LL tant 62 Tmeand Date FRONT e 63 leue TNS TTS sriain taana as stobiudausste Dn dE dos UE xac D M d apod 63 3 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Time Zone and Daylight Savings Settings esssssss 63 Manual Mme TN oc scuta peas gate E bte GREC iea SER PR RED PUR nS 64 Finare diss e trey teen eet eer eee eer ee ee ee 65 Firmware Server Selllfigg ecrini aseene iii 65 Manual Firmware Update and Upload eeesssesss 66 OCS NIG E E E E E amen esi dmm ace ois 67 Provisioning GU MS uoa aatia peto aane ene k otc ea a bc o ed au dura 68 Poad Play NING issia upscale Cu GR caa E ie 68 adi SENOS em m 69 iei Sea ea i e etre ere aE rer tener ayers re 70 Mieco UI NC T 70 Expo TIEN css iiie conditor a dabat DD fa SK Fi Peset erii Ne a aa adee ees hepa deta na ri RN UML so rtr a Etc SR eel pe Dua TE eee box aga n C EO re UA Reb gUd 72 Poms tao mc ONC D T2 T S e T 72 MORNE ORE orane E 73 EE EEL o E A NT 73 En LOS AE E E E E E EE E E marae 74 Eele OWNS E E 74 PO T e es ES E E N A I TE E T 75 Download LOG e 75 Provisioning Using Configu
100. on If this setting is left blank the VCS754 uses the account x user ID for MWI subscription Values SIP URI text string Default Blank Configuration File Parameter Guide 94 Back to Contents vtech VCS754 Administrator and Provisioning Manual network Module Network Settings The network settings follow the format network element General configuration file settings Setting network rtp port start Description Sets the Local RTP port range start Values 1 65535 Default 18000 Setting network rtp port end Description Sets the Local RTP port range end Values 1 65535 Default 19000 Setting network vlan wan enable Description Enables or disables the WAN VLAN Values 0 disabled 1 enabled Default 0 Seiting network vlan wan id Description Sets the WAN VLAN ID Values 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network lldp med enable Description Enables or disables LLDP MED Values 0 disabled 1 enabled Default 0 Setting network lldp med interval Description Sets the LLDP MED packet interval in seconds Values 1 30 Default 30 Configuration File Parameter Guide 95 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Setting network eapol enable Description Enables or disables 802 1x EAPOL Values 0 disabled
101. on on using provisioning to set the administrator password see profile Module Password Settings on page 125 To change the admin password 1 Enter the old password for a new VCS754 the default password is admin 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click User Password You can set the user password on the WebUI or by using provisioning For more information on using provisioning to set the user password see profile Module Password Settings on page 125 To change the User password 1 Enter the old password for a new VCS754 the default password is user 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click Using the WebUI 72 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Web Server HTTP Server port Port used by the HTTP server Enable Secure Browsing Sets the server to use the HTTPS protocol HTTPS Server port Port used by the HTTPS server To configure Web Server Settings 1 Enter the HTTP Server port number The default setting is 80 2 Enable or Disable Secure Browsing When enabled the HTTPS protocol is used and you must select the HTTPS server port in the next step 3 Enter the HTTPS server port number The default setting is 443 o6 C
102. ontents V te C h VCS754 Administrator and Provisioning Manual CONFIGURATION USING THE PHONE MENUS The VCS754 Main Menu has the following sub menus m Features manage calls view and add directory entries view call history access messages and use the speed dial menu m Status view the VCS754 network status account registration status and product information m User Settings allows the user to set the language for the display configure the appearance of the display and customize the audio settings m Admin Settings configure network settings enter static IP addresses for example account settings and provisioning settings This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu See the VCS754 User Guide for more information about the Features menu and User Settings menu Configuration Using the Phone Menus 15 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual Viewing the Main Menu To use the VCS754 menu 1 When the VCS754 is idle press MENU The Main Menu appears Main Menu E 1 Features 2 Status 3 User settings 2 Press V or A to highlight the desired sub menu and then press SELECT m You can also press a corresponding dial pad key to select a numbered menu item Press 2 to view the Status menu for example m Press SELECT or an appropriate soft key to save changes m Press CANCEL to cancel an operation e
103. ope Dublin Europe Lisbon Atlantic Canary Europe London Africa Casablanca Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembourg Europe Skopje Europe Amsterdam Africa Windhoek Europe Tallinn Europe Helsinki Asia Gaza Europe Athens Asia Jerusalem Asia Amman Europe Riga Asia Beirut Europe Chisinau Europe Kaliningrad Europe Bucharest Asia Damascus Europe Istanbul Europe Kiev Africa Djibouti Asia Baghdad Europe Moscow Asia Tehran Asia Yerevan Asia Baku Asia Tbilisi Asia Aqtau Europe Samara Asia Aqtobe Asia Bishkek Asia Karachi Asia Yekaterinburg Asia Kolkata Asia Almaty Asia Novosibirsk Asia Krasnoyarsk Asia Bangkok Asia Shanghai Asia Singapore Australia Perth Asia Seoul Asia Tokyo Australia Adelaide Australia Darwin Australia Sydney Australia Brisbane Australia Hobart Asia Vladivostok Australia Lord Howe Pacific Noumea Pacific Auckland Pacific Chatham Pacific Tongatapu Configuration File Parameter Guide 103 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting time date daylight saving auto adjust Description Sets the device to automatically adjust clock for daylight savings Values 0 disabled 1 enabled Default 1 Setting time date daylight saving user defined Description
104. operating system When you access the WebUl you are accessing it on the device not on the Internet This chapter describes how to access the WebUI and configure VCS754 settings This chapter covers m Using the Web User Interface WebUl on page 26 m Status Page on page 29 m System Pages on page 30 m Network Pages on page 48 m Contacts Pages on page 51 m Servicing Pages on page 62 Using the WebUI 25 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Using the Web User Interface WebUI The Web User Interface WebUI resides on the VCS754 conference phone You can access it using an Internet browser After you log in to the WebUI you can configure the VCS754 on the following pages m System e SIP Account Management e Call settings e User Preferences e Speed Dial Keys e Signaling Settings e Ringer Settings m Network e Basic Network Settings e Advanced Network Settings m Contacts e Local Directory e Blacklist e LDAP e Broadsoft e Call History m Servicing e Reboot e Time and Date e Firmware Upgrade e Provisioning e Security e Certificates e System Logs The WebUI also has a System Status page where you can view network status and general information about the VCS754 The information on this page matches the Status menu available on theVCS754 Using the WebUI 26 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual To access the WebUI 1 2
105. ould like to exercise your right to receive the available code please send a written request for the available code along with a cashier s check payable to VTech Communications Inc in the amount of 15 00 U S to VTech Communications Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VCS754 GPL code request If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and representatives VTech Parties from any liability or responsibility relating to such code and you acknowledge that the VTech Parties make no representations with respect to the origin accuracy usability or usefulness of such code and the VTech Parties have no responsibility to you whatsoever concerning the code including without limitation any responsibility to provide explanation support upgrade or any communication whatsoever Your review or use of the available code is at your sole risk and responsibility 138 Back to Contents
106. p account x primary sip server address Description Sets the SIP server IP address for account x Values Text string Default Blank Setting sip account x primary sip server port Description Sets the SIP server port for account x Values 1 65535 Default 5060 Setting Sip account x primary registration server address Description Sets the registration server IP address for account x Values Text string Default Blank Configuration File Parameter Guide 86 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Sip account x primary registration server port Description Sets the registration server port for account x Values 1 65535 Default 5060 Setting sip account x primary registration expires Description Sets the expiration time in seconds of the current registration for account x Values 30 7200 Default 3600 Setting sip account x registration retry time Description Sets the retry frequency of the current registration for account x Values 1 1800 Default 10 Seiting Sip account x primary outbound proxy server address Description Sets the outbound proxy server IP address for account x Values Text string Default Blank Setting Sip account x primary outbound proxy server port Description Sets the outbound proxy server port for account x Values 1 65535 Default 5060 Setting Sip account x backup outbou
107. peed Dial Settings The speed dial key settings configure the dial pad keys for speed dialing pre programmed phone numbers When configured the VCS754 user can press and hold a dial pad key to dial a programmed phone number The speed dial key settings follow the format speed dial x element where x is the dial pad key ranging from 1 to O with 0 being the 0 OPERATOR key All the speed dial settings are included in the MAC specific configuration file Setting Description Values Speed dial x name Sets the name associated with the phone number for dial pad key x The name is visible on the VCS754 LCD Text string Default Blank Setting Description Values Speed dial x number Sets the phone number that dial pad key x dials when pressed and held Text string SIP URI Default Blank Setting Description Values Speed dial x account Sets the SIP account used for dialing when dial pad key x is pressed and held 0 3 Default 0 0 is the default account Configuration File Parameter Guide 118 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual ringersetting Module Distinctive Ringer Settings The distinctive ringer settings configure the distinctive ringer feature For more information see Ringer Settings on page 46 You can configure up to 8 instances of the distinctive ringer feature The ringer setting parameters follow the format ringerse
108. pk call log message dnd cfwd cfna blank dir cfwd all cfwd busy intercom retrieve callback grp pickup dir pickup line settings pc spk Setting softkey call active Description Specifies the soft keys visible on the active call screen Values blank new park call end Default end transfer conf xferline hold transfer conf xferline confline confline Setting softkey call held Description Specifies the soft keys visible on the held call screen Values blank new park call Default end new resume transfer retrieve grp pickup conf xferline confline dir pickup end resume transfer conf xferline confline Setting softkey live dial Description Specifies the soft keys visible on the live dial screen Values blank dir call log redial Default backspc input dial message end dial input cancel backspc Configuration File Parameter Guide 128 Back to Contents V te C h VCS754 Administrator and Provisioning Manual TROUBLESHOOTING If you have difficulty with your VCS754 conference phone please try the suggestions below 6 For customer service or product information contact the person who installed your System If your installer is unavailable visit our website at NOTE businessphones vtech com or call 1 888 370 2006 Common Troubleshooting Procedures Follow these procedures to resolve common issues For more troubleshooting information see the user s manual for your product Scree
109. quired information as described in the following table Create Blacklist Entry Seiting Description Range Default First Name Enter the appropriate names in these fields The maximum length nia Blank Last Name of the first name and last name fields is 15 characters Account Sets the account used when you Default Account Account 1 dial this directory entry Account 1 3 Work Number Mobile Number Other Number Enter the appropriate names and numbers in these fields n a Blank Using the WebUI Back to Contents V te C h VCS754 Administrator and Provisioning Manual Blacklist Import Export The best way to create a blacklist file for import is to first export the blacklist from the VCS754 After exporting the file open it in an xml editor and add or modify entries Importing a blacklist file adds the imported blacklist entries to existing entries Therefore it is possible to have duplicate entries after importing a blacklist file If you are importing a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file 6 Using the configuration file you can set whether an imported blacklist file adds to or replaces existing entries See file Module Imported File Settings on NOTE page 120 Blacklist files are xml files that have the following tags First Name lt BLACKLIST_ENTR
110. rS RE rreerrire Trrete errr mr p nba 41 NT EIL 0 EN E Tr 42 Gerieral User SONIS ensi n epit ra tad cO UR pe can as OG RF nt 42 LII EELMIIOI ET E S LS SD 42 E22 VOSITIBO i doo oc e Pom ente Ea Cebu eb tua up eaa eps Epi aa PE 43 Speed DII OS xs aitov deter exui A omens 43 Deni MIN CY 6 T M Mmo 44 e e Elie RE f7s EN A sat dans b dant win A T E A E 45 bo e 45 BIEN IS 0r eh Ber rete peereetr nernriey Berner tre ore tariy eerne ty rere ry ere entry perry 45 Finder SEI ciii ton pei eeu oin E ia A Aa 46 olli eia emp 47 Hes wort PRISES a eid ter er Per anette Peres er eeu dieu bent equd p quede etu Ios rae RN dd RA errs 48 Basic Natwaik DODIDEISL ecards aaepe ae RR Rar oL c tbc 48 Basic Niabyork SER seirama raat 48 Advanced Network Seide dedu en E pu RR a UR AR Rx du 49 IB e M H 49 Hir o m 50 cap amm C C TUE 50 Canned Pal irasra a pM ioci e rataSuisex dup cund Em scc NET sete NEUE 51 LOES DETO n noU 51 Greate Local Diregtorny Ent crci nie en ore 53 Directory IMPON EDO anina i 53 Siea o E E E E T E 54 urease ACS mpi aisinn kaai T o 55 iens dia fata arit is s pM a 56 LDAP osa cedens faba e n pra a n RR eR expl Gan bbc has 57 LDAP UNS E ETT 57 cgo e enna 58 Biroadsort Phonebook Saliiligs iueeer east peii ettet exea perna x dn So PET d dde tn qid d ders 60 S
111. ration Files 76 Th Provisioning POCO OR me 77 Resynchronization configuration file checking sees 78 RT PUI 78 Ong do EMI TUE suas eno nnbu enu eed uocdlcr E A E kraau dodrina Cas A 79 Dala FCB 80 G nfgeation Fie GUE dT RT 81 Guidelines for the MAC Specific configuration file ssesssssss 81 Securing configuration files with AES encryption essssssessss 82 Configuration File Parameter Guide s 84 sip account Module SIP Account Selliftqe cocti ditte pr rsdat reti edd etat a da Eee Ee aioa 85 General configuration file settings uiuiusee it err rnnt FEY rra ret ER aola 85 MAC specific configuration file settings seesesseeeeeeeenne 93 network Module Network Settings us ece coe treoopn Freteen t nenic o nee Peces cue passes uus ERR 95 General configuration Tile Settings LLussusuiune sad racc be caa bud ainoina 95 MAC specific configuration file settings seeeesssssesceeeeenneet 96 provisioning Module Provisioning Settings sesssssesssseeneee 99 time date Module Time and Date Settings 102 o0 Module Esci n TEE D T T 106 remoteDir Module Remote Directory Settings 107 wab Module Web SeWin
112. ries on the LDAP server sn for surname for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Work number attribute Sets the attribute for the work number What you enter here should match the work number attribute for entries on the LDAP server telephoneNumber for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Mobile number attribute Sets the attribute for the mobile number What you enter here should match the mobile number attribute for entries on the LDAP server mobile for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Other number attribute Sets the attribute for the other number What you enter here should match the other number attribute for entries on the LDAP server otherPhone for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Lookup for incoming calls Enables or disables LDAP incoming call lookup If enabled the phone searches the LDAP directory for the incoming call number If the number is found the phone uses the LDAP entry for CID info Lookup in dialing mode Enables or disables LDAP outgoing call lookup If enabled numbers entered in pre dial or live dial are matched against LDAP entries If a match is found the LDAP entry is displayed for diali
113. rovisioning string is checked NOTE Ensure that DHCP is also enabled on the Network gt Basic settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Priority 2 If DHCP is enabled sets the DHCP Option priority Select the second highest priority option DHCP Option Priority 3 If DHCP is enabled sets the DHCP Option priority Select the third highest priority option Vendor Class ID DHCP DHCP Option 60 is available to send vendor specific 60 information to the DHCP Server User Class Info DHCP DHCP Option 77 is available to send vendor specific 77 information to the DHCP Server Resynchronization Mode Both v Bootup Check Off v Interval 0 C Use encryption for configuration file Passphrase Import Configuration Export Configuration Export to file Reset Configuration Reset Configuration to Default settings Using the WebUI 69 Back to Contents vtech VCS754 Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files the VCS754 checks for at regular intervals It can check for configuration files firmware update files from the URL entered on the Firmware Server Settings page or both NOTE When checking for both config and firmware files the firmware URL can be within the config file This firmware URL ta
114. s You can also set the system time to follow a Network Time Protocol NTP Server recommended or you can set the time and date manually The time and date settings are also available as parameters in the configuration file See time date Module Time and Date Settings on page 102 STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Time and Date Format Firmware Upgrade Date Format DD MMIYY gt a Time Format 24 Hour bil Manual Upgrade Provisioning Network Time Settings Security Certificates W Enable Network Time NTP Server us pool ntp org System Logs Use DHCP Option 42 Time Zone and Daylight Savings Settings Time Zone 5 United States East V Automatically adjust clock for Daylight Savings O User defined DST DST Start March w Week 2 W Sunday w 02 00 v DST End November V Week 1 v Sunday 02 00 DST Offset minutes 60 Use DHCP Option 2 100 101 Manual Time Settings Date 2014 w January v1 v Apply Now Time 03 00 vj 35 v 52 Save lt Using the WebUI 62 Back to Contents V Le C h VCS754 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in time date Module Time and Date Settings on page 102 Defau
115. scdastin iua Fark see dal sana pao bb bua x adr 131 Appendix rM i r T 132 Pire gepqduttirilgl tT REUTERS 134 Appendix D Important Safety Informglioh ee ici pectine sonar tonis Ere tronteesccnaats 135 Appendix E guste Cada is ios aaaea aia aN a aE AE 137 Appendix F GPL License IMiormat oM cacicsisergacccusevedcundaieacdeashuencisuasanaiace ioe daccatnentyacenads 138 5 Back to Contents V te C h VCS754 Administrator and Provisioning Manual PREFACE Congratulations on your purchase of this VTech product Before using this VTech product please read Important Safety Information on page 135 of this manual Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product You can also visit our website at businessphones vtech com or call 1 888 370 2006 This administrator and provisioning manual contains detailed instructions for installing and configuring your VCS754 SIP Conference Phone with Wireless Mics with software version 1 0 4 or newer See Using the Status menu on page 16 for instructions on checking the software version on the VCS754 Please read this manual before installing the product Please print this page and record the following information regarding your product Model number VCS754 Type Small to medium business SIP endpoint conference phone Serial number Purchase date Pl
116. t Account 2 Name Value Account EET Angela Martin 7325550118 Account 1 v Call Settings 3 Charlie Johnson 7325550198 Account 1 v Account 1 Account 1 v Account 2 Account 1 v Account 3 User Preferences LL x Speed Dial Account 1 v Signaling Account 1 v Ringer Account 1 v Paging Zone Account 1 v Account 1 v To enter speed dial numbers 1 In the Name column enter the name associated with this speed dial entry In the Value column enter a phone number for the desired key 2 3 In the Account column select the account that this speed dial number will use 4 Click Using the WebUI 43 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Speed Dial Keys Click the link for each setting to see the matching configuration file parameter in speed dial Module Speed Dial Settings on page 118 Setting Description Name The name associated with the speed dial entry Value The phone number that the speed dial key dials when pressed and held Account The SIP account that the phone will use to dial the number Using the WebUI 44 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Signaling Settings The signalling settings are also available as parameters in the configuration file See p network Module Network Settings on page 95 After entering information on
117. ters in the configuration file See log Module Log Settings on page 106 STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Syslog Firmware Upgrade C Enable Syslog Auto Upgrade Server address 0 0 0 0 Manual Upgrade Port 514 Provisioning Log Level WARN v Security S Certificates Syst LE Lieu un Network Trace Capture MESI Download Log Save to File Save Log to file Syslog Settings Setting Description Enable Syslog Enable log output to syslog server Server address Syslog server IP address Server port Syslog server port Log Level Sets the log level The higher the level the larger the debug output m 5 ALL m 4 DEBUG 3 INFO m 2 WARNING 1 ERROR m O CRITICAL Using the WebUI 74 Back to Contents V te C h VCS754 Administrator and Provisioning Manual The logging levels are CRITICAL Operating conditions to be reported or corrected immediately for example an internal component failure or file system error ERROR Non urgent failures unexpected conditions that won t cause the device to malfunction WARNING An indication that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a network trace 1 Start a network trace by clicking The button
118. th a path and filename then the VCS754 will only fetch the single configuration file specified Both the general and MAC specific files can contain any of the available configuration settings A setting can appear in the general configuration file or the MAC specific configuration file or both files or neither file If a setting appears in both files the setting that is read last is the one that applies When the VCS754 fetches both a general and a MAC specific configuration file the general file is processed first You can configure a setting for most of your VCS754 conference phones in the general file and then overwrite that setting for just a few VCS754 conference phones using the MAC specific file Provisioning Using Configuration Files 79 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customization Allowed data types include the following m Directory contacts blacklist in xml format m Certificates server provisioning LDAP Broadsoft in pem format Links to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VCS754 conference phone may require None of the data files are exported when you export a configuration file from the VCS754 However you can export a Directory or Blacklist xml file using the WebUI After modifying the xml file you can
119. the paging zone priority from 1 to 10 Zones with a priority higher than another zone can interrupt the lower priority zone s active page Values 1 10 Default 5 Configuration File Parameter Guide 126 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Setting page zone call priority threshold Description Set the call priority threshold If the paging zone priority page zone x priority is higher or equal to the call priority then a multicast page can interrupt an active dialing or incoming call Values 1 10 Default 2 Configuration File Parameter Guide 127 Back to Contents vtech VCS754 Administrator and Provisioning Manual softkey Module Custom Soft Key Settings The custom soft key settings allow you to select which soft keys can appear on the Idle screen the Call Active screen the Call Held screen and the Live Dial screen You can also specify the position of each soft key Softkeys appear on the VCS754 screen in the same order as the softkey values you enter Enter soft key values separated by commas For more information see Customizing Soft Keys on page 14 You can specify a maximum of nine soft keys three levels for each parameter The soft key parameters follow the format softkey element Setting softkey idle Description Specifies the soft keys visible on the idle screen Values blank dir call log redial Default redialline pc s
120. there Setting Description DHCP DHCP is selected enabled by default which means the VCS754 will get its IP address Subnet Mask Gateway and DNS Server s from the network Static IP When Static IP is selected you must enter a static IP address for the VCS754 as well as addresses for the Subnet Mask Gateway and DNS Server s IP Address If DHCP is disabled enter a static IP address for the VCS754 Subnet Mask Enter the subnet mask Gateway Enter the address of the default gateway in this case your router Using the WebUI 48 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting Description Primary DNS Secondary DNS If DHCP is disabled or you don t wish to use the DHCP assigned DNS server or one specified by your service provider enter addresses for the primary and secondary DNS servers Advanced Network Settings Basic Advanced VLAN Enable LAN Port VLAN VID Priority 0 v Enable PC Port VLAN VID Priority v LLDP MED Enable LLDP MED Packet interval secs 30 v 802 1x O Enable 802 1x Identity MDS Password Save STATUS SYSTEM NETWORK CONTACTS SERVICING VLAN You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices Click the link for each setting to see the matc
121. tion file settings to the VCS754 For more information see Import Configuration on page 70 This chapter covers m The Provisioning Process on page 77 m Configuration File Types on page 79 Configuration File Guide on page 81 Provisioning Using Configuration Files 76 Back to Contents VU te C h VCS754 Administrator and Provisioning Manual The Provisioning Process The automatic provisioning process is as follows 1 3 Check for new or updated configuration files For file checking options see Resynchronization configuration file checking on page 78 The VCS754 maintains a list of the last loaded provisioning files The VCS754 compares its current configuration against the files it finds on the provisioning server Checking for update appears on the VCS754 screen If provisioning has been triggered by the resync timer expiring or by remote check sync the VCS754 checks for updated files after one minute of inactivity Download the configuration files If any file on the provisioning server has changed the VCS754 treats it as a new file and downloads it If the provisioning URL specifies a path only with no filename then by default the VCS754 looks for and retrieves the following two files e General file lt model gt cfg e MAC specific file model MAC Address gt cfg The model variable is the VTech product model VCS754 for example If the provisioning URL specifies both a path and
122. tion files This process of checking for configuration files is called Resynchronization Resynchronization options are available on the WebUI Provisioning page but you can also include them in a configuration file The resynchronization options are m Mode sets the VCS754 to check for a configuration file only a firmware update file only or both types of file m Never configuration file checking is disabled m Bootup the VCS754 checks for new configuration files when it boots up Any updates are applied during the boot up process m Remote check sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI m Repeatedly at a defined interval from 60 to 65535 minutes 45 days VCS754 restart If the VCS754 needs to restart after an auto update the restart happens only after the device has been idle for one minute To prevent users from delaying the update process auto updates cannot begin until the VCS754 has been idle for one minute or to avoid device restarts that might interfere with incoming calls m set the resynchronization interval to a suitable period m upload any new configuration file s to your provisioning server after work hours so that the VCS754 will download the file s when there is no call activity When you update the VCS754 by importing a configuration file using the WebUI t
123. tomatic configuration and firmware updates The Provisioning page also allows you to manually update VCS754 configuration from a locally stored configuration file using an Import function You can also export the VCS754 configuration either to back it up or apply the configuration to another VCS754 in the future to a file on your computer The provisioning process functions according to the Resynchronization settings and Provisioning Server Settings The VCS754 checks for the provisioning URL from the following sources in the order listed below 1 PnP Plug and Play Subscribe and Notify protocol 2 DHCP Options 3 Preconfigured URL If one of these sources is disabled not available or has not been configured the VCS754 proceeds to the next source until reaching the end of the list The provisioning settings are also available as parameters in the configuration file See p provisioning Module Provisioning Settings on page 99 Using the WebUI 67 Back to Contents vtech VCS754 Administrator and Provisioning Manual Reboot Time and Date Firmware Upgrade Auto Upgrade Manual Upgrade Provisioning Security Certificates System Logs SYSTEM NETWORK CONTACTS SERVICING Provisioning Settings Provisioning server Server authentication name Server authentication password Plug and Play Settings Enable PnP Subscribe DHCP Settings Use DHCP Options DHCP Option Prior
124. tory Entry page appears Local Directory Blacklist LDAP Broadsoft Call History STATUS SYSTEM NETWORK CONTACTS SERVICING Create Local Directory Entry First Name Last Name Ringer Tone ato y Account Default Account bd Work Number Mobile Number Other Number Save 2 Enter the required information as described in the following table Using the WebUI 52 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Create Local Directory Entry Seiting Description Range Default First Name Enter the appropriate names in these fields The maximum length fili Blank Last Name of the first name and last name fields is 15 characters Ringer Tone Sets a unique ringer tone for calls Auto Tone 1 10 Tone 1 from this directory entry Account Sets the account used when you Default Account Default dial this directory entry Account 1 3 Account Work Number Mobile Number Enter the appropriate names and nia Blank numbers in these fields Other Number Directory Import Export The best way to create a directory file for import is to first export the directory from the phone After exporting the file open it in an xml editor and add or modify entries Importing a directory file adds the imported directory entries to existing entries Therefore itis possible to have duplicate entries after importing a directory file If you
125. tting x element where x is the instance of the setting ranging from 1 to 8 All the ringer settings are included in the general configuration file Setting ringersetting x ringer text Description Enter the text that will match the info parameter and play the ringer tone The matching of the info parameter and ringer text setting is case sensitive Values Text string max 40 Default Blank characters Setting ringersetting x ringer type Description Select the desired ring tone for ringer setting x Values 1 10 Default 1 Configuration File Parameter Guide 119 Back to Contents vtech VCS754 Administrator and Provisioning Manual file Module Imported File Settings The file parameters enable the provisioning file to import additional configuration files of various types including m Contact lists m Security certificates The following certificates are supported m Per account TLS certificate you can choose to use the Account 1 certificate for all accounts m Broadsoft directory m LDAP m Web server the VCS754 has a default self signed web server certificate m Provisioning m Languages File parameter values are URLs that direct the VCS754 to the location of the file to be imported None of these settings are exported when you manually export the configuration from the VCS754 General configuration file settings Setting Description Values
126. twork LAN Port IP Address 10 88 52 55 IP Type DHCP Subnet Mask 255 255 0 0 Link Status Connected Gateway 10 88 3 149 Primary DNS 10 88 162 31 Secondary DNS 10 88 162 10 Network Time 3 Settings us pool ntp org 29 Back to Contents V te C h VCS754 Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages you can enter the account settings for each line you have ordered from your service provider The SIP Account settings are also available as parameters in the configuration file See sip account Module SIP Account Settings on page 85 General Account Settings STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 SYSTEM ACCOUNT MANAGEMENT ACCOUNT 1 Account 2 Account 3 General Account Settings Call Settings NECOURC M Enable Account Account 2 Display name John Smith Account 3 User identifer 203 User Preferences Authentication name 203 Speed Dial Authentication password LLLLLLLLJ Signaling Dial plan x P Ringer Inter Digit Timeout secs 3 v Paging Zones Maximum number of calls 2 v Page auto answer Manual v Feature synchronization Disable v DTMF method Auto v Unregister after reboot Enable Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 84 Default valu
127. uide 108 Back to Contents vtech VCS754 Administrator and Provisioning Manual Setting remoteDir ldap number filter Description Sets the LDAP number filter Values Text string Default Blank Setting remoteDir ldap firstname attribute Description Sets the name attributes Enter the name attributes that you want the VCS754 to display for each entry returned after an LDAP search Separate each attribute with a space For example givenName sn will display the first name and surname for each entry Values Text string Default Blank Setting remoteDir ldap lastname attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap work number attributes Description Sets the number attributes Enter the number attributes that you want the VCS754 to display for each entry returned after an LDAP search Separate each attribute with a space For example telephoneNumber mobile will display the work phone number and mobile phone number for each entry Values Text string Default Blank Setting remoteDir ldap mobile number attributes Description Sets the mobile number attributes Values Text string Default Blank Setting remoteDir ldap other number attributes Description Sets the other number attributes Values Text string Default Blank Configuration File Parameter Guide 109 Back to Contents vtech VCS754 Administr
128. vent Values 0 disabled 1 enabled Default 1 Setting provisioning crypto enable Description Enables or disables encryption check for the configuration file s Enable if you have encrypted the configuration file s using AES encryption Values 0 disabled 1 enabled Default 0 Setting provisioning crypto passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypted the file Values Text string Default Blank Setting provisioning check trusted certificate Description Enables or disables accepting only a trusted TLS certificate for access to the provisioning server Values 0 disabled 1 enabled Default 0 Setting provisioning pnp enable Description Enables or disables the VCS754 checking for the provisioning URL using the Plug and Play Subscribe and Notify protocol Values 0 disabled 1 enabled Default 1 Setting provisioning pnp response timeout Description Sets how long the VCS754 repeats the SUBSCRIBE request if there is no reply from the PnP server Values 1 60 Default 10 Configuration File Parameter Guide 101 Back to Contents vtech VCS754 Administrator and Provisioning Manual time date Module Time and Date Settings The time and date settings follow the format time_date element All these settings are exported when you manually export the configuration from the VCS754 Al
129. vtech VCS754 SIP Conference Phone with Wireless Mics Administrator and Provisioning Manual Rev 1 04 15 V te C h VCS754 Administrator and Provisioning Manual CONTENTS Prelate aranea on M e e aired D Ard NAI en DU QU C DDR GU UMEN RUE 6 Hisp SNR TN E E ion CGR i aT ol e o E A E E E TA 7 PPA TU DONTON ionin EATE EE 7 Introducing th VOS754 sicsdaceiccncdsnansscssdasnansadscnctsssandaastsensicaannsausindeensnananen 8 About the VCS754 conference phone ccccccesscceceenceeeceeeeaeeeeeseaaeeesseesaaeeessscseeeeeseaaas 9 Giuiek Reference GUIE is eec a aE EEN ERAEN ENa ad d AR ER Rn 10 cm iM OH S DT D S D S LE 12 YOST 54 Contiguraden WIBIBBERS uec irati pna aa Pe ol d i pcd Dato da 13 TURA SoM tois c EDT o So T S 14 Custom soft key configuration file settings seeeesseeeseeeeeee 14 Configuration Using the Phone Menus cess 15 VENNO ue Man MOTU ieri MR crat Rp per P Rp RR ep HE p UR a pn RS b PR np 16 Using the Stans TORO date epatis eerrere FREE Y e REO hPLTERB reer tert errreerne terre terre tree 16 Ae SUNIL ENO DO P 18 Using the Admin Settings ManU isrener que dee esed dis tere Is gie Pat DUM M EE eidean 19 Using the Network Setting Menu uires ect mcer n ta errat 20 Uno ne LNE NE E TD 22 Using ther Provisioning TOa Inll cceccoicomkeecc een eee kxcu ioi iii 24 Using the WebUJL cn enini nai rnnt nin tia End da tu tau anao aim aaaeaii 25
130. ware version m EMC version Configuration Using the Phone Menus 17 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Viewing Line status To view line status from the Status menu select Line The Line menu lists the available lines along with icons indicating each line s current registration status Table 3 Line status icons Icon Description Line registered M Line not registered To view complete status information for a line 1 On the Line menu press A or V to highlight the desired line and then press SELECT The full line status screen appears LINE 1 SICHER Registered Display name John Smith User ID 2325550176 Configuration Using the Phone Menus 18 Back to Contents vtech VCS754 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu 1 When the VCS754 is idle press MENU The Main Menu appears Main Menu 1 Features 2 Status 3 User settings 2 Press Aor V to highlight Admin settings and then press SELECT Or Press 4 Admin settings on the dial pad 3 Use the dial pad to enter the admin password and then press BM The default password is admin press the EMM soft key to enter letters with the dial pad The Admin settings are listed in Table 4 Table 4 Admin setting summary Setting Options 1 Network setting 1 2 3 4 DHCP Enable Disable Set static I
131. xit the menu display or return to the idle Screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VCS754 on the Product I nfo screen available from the Status menu To view the Status menu 1 When the VCS754 is idle press MENU 2 On the Main Menu press A or V to highlight Status and then press SELECT The Status menu appears 3 On the Status menu press A or V to highlight the desired menu and then press SELECT The available status menus are listed in Table 2 Configuration Using the Phone Menus 16 Back to Contents V te C h VCS754 Administrator and Provisioning Manual Table 2 Status menu summary Menu Information listed 1 Network m IP address m DHCP status Enabled Disabled m Subnet Mask m Gateway IP address m DNS server 1 IP address m DNS server 2 IP address m SNTP server URL m MAC address 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed line status information m Line status Registered Not registered Account display name Account User ID m Registrar Server IP address m Registrar Server port number m Proxy server IP address m Proxy server port number 3 Product Info Model number m Serial number m MAC address m Boot version m Software version m V Series m Hard
132. xxxxxxx 91 1 Extension Domestic long distance ending in 40 most regions Using the WebUI 32 Back to Contents vtech VCS754 Administrator and Provisioning Manual Port Port Port Port SIP Server Server address Registration Server address Expiration secs Registration Freq secs 10 Outbound Proxy Server address Backup Outbound Proxy Server address 10 88 25 60 5060 10 88 25 60 5060 3600 0 0 0 0 SIP Server Settings Seiting Description Server address Enter the IP address or domain name for the SIP server Server port Enter the port number that the SIP server will use Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server Server port Enter the port number that the registrar server will use Expiration Enter the desired registration expiry time in seconds Registration Freq secs Enter the desired registration retry frequency in seconds If registration using the Primary Outbound Proxy fails the Registration Freq setting determines the number of seconds before a registration attempt is made using the Backup Outbound Proxy Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the proxy server Server port Enter t

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