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Inner range Insight User Guide 3.0

1. U002 Master U002 Master U003 Peter U003 Sue U004 Bill U004 Jane U005 Frank U005 Sarah Method 4 Generate From Like Records This method will be implemented in a future version of Insight Tip You can create any number of virtual panels however each physical panel can only belong in one virtual panel 57 To create a new virtual panel 1 Enrol or create the panels that will be in the member panel You must start with at least one panel you can add more later if required 2 Right click the site that will contain the virtual panel and choose New Virtual Panel in the menu that appears EU Enrol Panel EE New Panel From Template New co pe s New Digital Video Recorder Delete Properties The virtual panel wizard appears Introducing the virtual panel wizard Welcome to the virtual panel wizard It will guide you through the creation of a virtual panel Virtual panels allow Insight Edit to program a user across multiple panels in a single operation e re cs Click Next Enter a name for the virtual panel Tick the panels you want to add to the virtual panel You can add panels from any site or sub site provided they aren t already a member of a virtual panel A Properties Name Virtual Panel Panels M Panel A Y Panel 8 CPanel c Notes Please enter the virtual panel name and select the panels that will be in the virtual panel lt e n co
2. Card Number is for site codes only and will set the user to site code and place the number into the card number field If it is left blank then it will not change what is currently programmed Tip You can omit a field that you wish to leave blank You must still include the comma after the blank field for example John Smith M gender is blank Sample CSV File line breaks added to fit onto the printed page text should all be on one line Line 1 Line 2 Joe Bloggs Mr M 10 05 1960 1 Millenium Court Knoxfield Melbourne Victoria Australia 3180 555 WORK 555 HOME 0400 HOME 0400 WORK FAX HOME FAX_WORK Joe Bloggs Australia com Joe Bloggs innerrange com Technician R8D O Fred Smith Mr M 10 05 1955 1 Millenium Court Knoxfield Melbourne Victoria Australia 3180 555 WORK 554 HOME 0401 HOME 0400 WORK FAX2 HOME FAX_WORK Fred Smith Australia com Fred Smith innerrange com Manager R8D 0 45 To import extended user information 1 Right click the panel that contains the users you want to import information for and choose Import Extended Employee Data in the menu that appears 2 Navigate to the CSV file that contains your extended xj information and click Open The Input Range dialog appears Range 3 Specify the index of the first user you are importing data for pene Installer is index 0 master is index 1 U00003 is index 2 and Number of Records 1 so forth Cancel 4 Specify how many users you a
3. Current 28 10 2005 1 41 04 PM 1 41 04 PM d Date Time SS 11 22 E Camera Camera Timeline Playback Layout Pan Tilt Zoom Focus Iris Controls Controls Controls Controlling PTZ Cameras Camera PTZ Control You can remotely control compatible PTZ cameras from a E EPE the DVR Control Bar 4 gt a To control a PTZ camera DD S S II 1 In the video window click the camera you want to control The selected camera is enclosed by a yellow rectangle Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click alf To pan the camera click the left and right arrow controls 4 and gt To tilt the camera click the up and down arrow controls and V To zoom the camera click the zoom and zoom buttons To focus the camera click the focus and focus buttons To adjust the iris of the camera click the iris and iris buttons Se ee ae Some PTZ cameras support a tour mode where the camera automatically tracks over a preset path To put a PTZ camera into tour mode Click the video window containing the camera you want to control Make sure the DVR Control Bar is visible View DVR Control Bar Make sure the video window is in live video mode click Pat gt ADES Click the tour button The camera enters tour mode Tip To exit tour mode click the tour button a second time or click one of the pan tilt Zoom focus
4. jes LEE Pao es OED Bf xj Panel Item 7 2 1 LCD Tefminal Sample Panel Browse Toolbar Text Filter E 4 Testing Menu 5 Timing ME 6 Deadman Menu y e E pe g 7 Installer Menu Y a e Se a Status Fl Ite rs 7 0 Inputs Up 1 Level T01 amp 7 1 Areas H O 7 2 Modules ee sei g E E E 7 2 0 More a SS gt A ES 7 2 1 LCD Terminal pa E e UR 7 2 3 Big Expander 7 2 4 Reader Module W installed Y missing ae 7 2 5 Zone Registration a Pe ps AD Al n Expande an i a E 6 unexpected Insight Toolbar gt 7 28 Inteligent Reader xx not installed 1 7 2 9 Analogue Module al 7 3 Communications 7 4 Timing ae a E 7 5 System D 7 6 Doors Y 7 7 Access E 7 8LAN Fl 7 9 Lift Car Y 1 upload marker a D download marker Ready INUM 10 21 4 4 Double Click e The Insight Toolbar lets you manage your sites and panels page 15 e The browse pane displays items you can program page 34 Note The following sections deal with panel programming You can only program panels that have been enrolled into Insight To learn how to enrol panels see enrolling panels on page 19 33 Using the Browser The most important part of Insight Edit is the browser pane Once you have mastered the use of this pane you can quickly and easily make programming changes to your panels Text F
5. Virtual Panel Panel A Panel B O U001 Installer O U001 Installer el VU001 Blank 9 U002 Blank U002 Blank VU002 Blank a 9 U003 Blank a U003 Blank VU003 Blank Mm 9 U004 Blank ui LA U004 Blank O U005 Frank O U005 Sarah Note Insight considers the first user to be starting record 0 whereas the panel starts number users with U00001 Hence entering a starting record of 1 corresponds to U00002 in the panel 56 Method 2 Master Panel With this method you specify a starting record and the number of users and Insight creates the requested number of virtual users by reading them from a dominant panel Any existing users in the range specified are overwritten in the other panels Example Dominant panel Panel A starting record 2 number of users 2 Virtual Panel Panel A Panel B A U0O1 Installer U001 Installer A U0O2 Master U0O2 Master gt O 19 DO B9 DD O VU001 Peter 9 U003 Peter U003 Peter VU002 Bill IM U004 Bill IN U004 Bill O U005 Frank U005 Sarah Note Insight considers the first user to be starting record 0 whereas the panel starts number users with U00001 Hence entering a starting record of 2 corresponds to U00003 in the panel Method 3 Empty Panel With this method the virtual panel doesn t contain any virtual users initially You must add them later Any existing users in member panels are unaffected Virtual Panel Panel A Panel B U001 Installer U001 Installer
6. see privilege to all items in the site including sub sites panels programming items and maps Tip If you don t want a tick to ripple down the tree hold down the Control key when you click the checkbox The tick will not ripple more than one level down Tip Sometimes you may want to ripple a setting that only makes sense at the lower branches of the permission tree For example you can control doors but not sites In this case Insight provides a special check box with a black border The purpose of this check box is to provide a convenient means of turning the permission on and off at a lower level in the tree 82 Operator Permissions To set permissions on an item you must have the set perms permission on that item To set some items you must also be an administrator Working With Module Permissions With Insight you can grant or deny Operators access to Insight modules and you can also control what actions can be performed within modules Module permissions are set at the Operator Type level want to Use this permission in the tree see below Control which alarms an operator Alarm Handler gt Alarm Acknowledgement gt type can acknowledge Critical High Medium Low Specify whether an operator type can Alarm Handler gt Alarm Responses gt create edit and remove Alarm Create Edit Remove Responses Specify whether an operator type can Alarm Handler gt Help Responses gt create edit and
7. solid have been programmed Items that are translucent are blank have not All items Blank been programmed D This item has been marked for upload The next All items Upload time the panel is connected the item will be read from the panel p This item has been queued for download The All items Download next time the panel is connected the item will be written to the panel O Hardware items Secured The module is present on the LAN and secured Hardware items Unexpected The module is present on the LAN but not secured x Hardware items Missing The module should be on the LAN but isn t x Hardware items Uninstalled The module isn t on the LAN This record has been created because the panel A All items Shadow memory configuration has changed and there are more items of this type than before The panel memory configuration has changed Fa All items Surplus and this record no longer fits into the new configuration Tip The status of hardware modules secured missing etc is updated each time you connect with a panel You can also update this status manually Right click the panel in the Insight Toolbar and choose Entire Panel in the menu that appears then choose refresh LAN status 35 Using Filters You can filter the browser so that only key items are displayed There are a number of different filtering methods available Fet Name H JE O fafo fo fo fo e e e e Using Filter Buttons You can
8. Main Building You are in Edit Mode ES File Edit Map View Launch Help Default Insight Toolbar Browser Status 0 Standard 512K Ly Area Ausiliaries D Door S Home Auxiliary Inputs Modules 1 A E 8 16 Zone Expander 32 Zone Expanders Analogue Module EA Intelligent Reader LAN Power Supply LCD Terminal Mini 8 Expander r Reader Module Master Site Plan 2 Main Building Factory DRE Ready Schematic Toolbar Area Front terminal e i Front Poor Map Edit Toolbar Map Edit Toolbar x INUM e The Insight Toolbar lets you manage your sites and panels page 15 e The map lets you add elements to your map and to monitor these elements in real time page 91 Alarm Group Zone Area Map Item Door 89 Working With Maps To use Insight Schematic you must first import a map of your site or buildings Note You cannot create maps with Insight Edit You must create or scan your map with other software then import the image file into Schematic To import a map 1 In the Insight Toolbar click on the site that will contain the new map If necessary create a new master site or sub site 2 Choose Import Graphic from the Map menu 3 Navigate to the image file you wis
9. Profile Directory The directory tracks how many data items are stored by the panel The Insight directory and Panel directory should be the same If not use the buttons below Note that trimming WILL permanently remove records from Insight 152 Status Structure Insight J Access Group 1 Air Conditioning 4 4 fP Analogue Module 8 8 32 64 48 amp Comms Task 8 8 2 Click the Maintenance icon Le 3 Click the Directory tab Protocol a 4 Click Compare The panel column 3 Aura List shows how many items are in the ed ena current panel memory configuration The nsight column shows how 14 many items are being displayed by A a Insight 5 Select the items you want to expand or trim or click select all to work on the entire panel 6 Click Expand Insight to convert shadow records into normal records If you are connected to the panel the records are uploaded immediately otherwise they are 48 queued for upload the next time it is connected Click Trim Insight to delete surplus records from Insight Click Expand Trim to automatically expand or trim depending on which operation is appropriate Warning You cannot undo the trim command the surplus records are permanently deleted Note Trimming and expanding has no effect at all on the panel It only effects surplus and shadow records in Insight Note You cannot ch
10. 3 A window appears containing the items of that type and after a moment the current state is displayed 4 Highlight the item s you want to control 5 Click the appropriate control button to control the item T Include Tamper Off On Tip You can select multiple items by holding down the SHIFT or CONTROL keys whilst clicking Tip If an item changes state the change will be reflected in the control window within five seconds Tip The Insight Toolbar doesn t have a Control tab in Insight Schematic To control items in Schematic right click the item directly on the map and choose from the menu that appears Tip You can control DVRs and cameras using Insight See page 105 Operator Permissions To control an item you must have the control permission for that item 31 32 This page has been intentionally left blank Insight Edit Insight Edit lets you inspect and modify the programming of your Inner Range security system This includes initial configuration of all security parameters during site commissioning inspection and modification of programming as time progresses and ongoing site management functions such as allocating user cards and PINs Use Insight Edit to Inspect panel programming Program panels and modules Manage user cards and PINs Import extended user programming Program virtual panels and virtual users 2 Inner Range Insight Edit File Edit View Tp ols Launch Help
11. A padlock appears next to the panel indicating that it is write locked Changes will not be sent to the panel To unlock a write locked panel 1 Right click the locked panel in the Insight Toolbar and choose unlocked in the menu that appears 2 Ifthe panel is online then any changes will be immediately written to the panel Detecting Keypad Edits The Concept security system allows programming changes to be made by authorised users at any Elite Terminal in the field These edits are not automatically uploaded by Insight but you will be warned that changes have been made at a terminal the next time you connect to the panel You can then use the compare records feature below to determine what type of item was edited Tip If you leave Insight permanently connected to your panels then you can manually check for programming changes Right click the panel and choose Entire Panel gt Compare Records in the menu that appears Comparing Insight With A Panel If you suspect that edits have been made at an Elite Terminal in the field or if you just want to satisfy yourself that Insight is correctly synchronised with a panel you can perform a comparison between Insight and the panel You can choose to compare the entire panel or only a particular type of item such as doors or areas To compare a panel with Insight 1 If the panel is offline connect to the panel 2 Right click the panel you wish to compare and ch
12. To delete an operator you need delete permission on the operator To suspend an Operator You can suspend an operator without deleting them 1 Open the Operator you wish to suspend 2 Click the Disabled radio button 3 Click OK The Operator will not be able to login to any modules Tip You cannot suspend yourself 80 Operator Permissions To suspend an Operator you must have the change permission on the Operator Working With Operator Types Operator Type Regular Staff i x Profile Operator Types let you control which items Operators can see create delete control and modify Identification Name Regula Staff Description Permissions Once an Operator Type has been Notes z created you can assign it to Operators Log On a Audit To create an Operator Type Cance 1 Click the Operator Types tab in the Insight Toolbar 2 Click the New button or press the Insert key or right click the browser pane and select New Operator Type from the menu that appears Enter a unique name for the Operator Type Click the Permissions icon and allocate privileges to the Operator Type Click the Log On icon and specify which workstations Operators of this type are permitted to log on from 6 Click OK to save the new Operator Type A To delete an Operator Type 1 Click the Operator Types tab in the Insight Toolbar 2 Right click the Operator Type
13. in the menu that appears Note The commands available will be specific to the make and model of your DVR and or camera Consult the documentation that came with your equipment for more information Integration With Review You can set the time code of a video window to the time and date of a review event In other words if a particular review entry occurs on February 28 at 3pm you can quickly see camera footage from this date and time See page 109 You can associate cameras with areas Right clicking on a review event that contains the area enables you to see live video from the associated camera Integration With Schematic You can place cameras and camera presets directly onto your floor plans in Insight Schematic See page 94 111 112 This page has been intentionally left blank Appendix A Comms Task Configuration Insight communicates with panels via an Insight comms task This comms task must be CT001 in the panel To configure the Insight comms task 1 2 Using an elite terminal log in with the Installer PIN and go to menu 7 3 1 comms tasks If your panel is using factory settings or the panel has been defaulted then CT001 will be set to Insight In this case you will only need to adjust the settings in red Press help gt 9 and change the panel ID to a unique non zero value The first two digits should be 00 The value you enter here must match the number assigned in the Insight front end soft
14. page 21 Make sure you set the protocol to PCDirect Click Enrol Now Upgrade your panel to version 5 firmware Detailed instructions are available from Inner Range document heat sink part number 635101 this document is included in the Insight Professional box Important ensure jumpers LK8 and LKQ are set correctly as per the diagram Don t forget to jumper LK2 according to your RAM size top two pins for 128k and 512k bottom two pins for 32k 7 Default the panel from a terminal menu 7 5 2 Use the memory configuration that was uploaded in step 2 Use Insight Launch Pad to start Insight Edit page 12 Locate the panel in the Insight Toolbar page 15 0 Right click the panel and choose Properties in the menu S FLASH that appears EPROM 11 Tick the box that says I have upgraded my panel to Version 5 then click OK 12 If you are using a direct serial connection and you used a oe e a baud rate other than 9600 for PCDirect right click the panel and choose Properties in the menu that appears Click Ports Click Serial Set the baud rate back to 9600 and click OK 13 Right click the panel choose Entire Panel in the menu that appears then choose Mark For Download The panel turns red indicating there are records waiting to be written to the panel 14 Goto Step 3 Connecting the Panel Step 2 Option 2 Enrolling a Version 5 Panel Configure an Insight comms task in
15. page 63 3 The default filter shows review events that were generated in the last 24 hours If you forgot to set the panel date and time no review will be visible If you want to see all review change the filter to All Review page 64 or select filters that suit your requirements page 64 Step 6 Further Reading This concludes the Quick Start section of this Guide Refer to the following chapters to unlock the power of Insight in more detail Don t forget pressing F1 will open context sensitive help at any time within Insight Thank you for using Insight Tip A colour version of this manual is available in electronic form Click Start gt All Programs gt Inner Range gt Insight gt Insight User Guide requires free Adobe Reader software http www adobe com Introducing Insight Insight consists of eight modules Each module is a separate program that helps you manage an aspect of your Inner Range installation The eight modules are in the order you will probably use them Icon Module Description Launch Pad is a central springboard that lets you quickly Launch Pad navigate to the other Insight modules Insight Edit lets you inspect and modify the programming mega eel of your Inner Range system including virtual panels Insight Review lets you examine live and archived panel Insight Review l review generate reports and manage alarms Insight Archiver provides a one click backup solution for Insigh
16. received mm Red Panel unsynchronised Offline edits have been made There are programming changes waiting to be written to the panel Tip You can configure Insight to automatically connect to a panel when you make programming changes Go to Panel Properties gt Protocol gt Connection and tick the boxes that say Automatically connect this panel and when programming changes are made Tip If your panel is red unsynchronised you can find all records that are queued for upload or download by opening a new search clicking the only match records marked for upload or download and clicking Find Now without entering any search text 38 PIN Discovered Two user s cannot have the same PIN in the same panel Insight Edit will prevent you from setting a duplicate PIN In addition the user whose PIN was discovered will be asked to change their PIN the next time they use an Elite Terminal in the field Note If the panel is offline then the PIN discovered flag won t be set until the panel is next connected Write Locking Panels Sometimes you may wish to make offline edits but you want the panel to be online e g so that alarms can be received In this case the panel can be write locked This means that the panel is online but any edits are not sent to the panel until it is unlocked To write lock a panel 1 Right click the panel in the Insight Toolbar and choose locked in the menu that appears 2
17. see following pages 4 Click the Enrol Now button A new window appears showing enrolment progress Note Some of the settings on the enrolment screen must match the equivalent settings in Insight or enrolment will fail For your convenience these fields are marked with a small Control Module icon pr in Insight Double check that these settings match the settings in the panel 19 Note You can only enrol panels from the Insight Server computer You cannot enrol panels from an Insight Client computer Operator Permissions To enrol a panel you must have the create permission for panels and the change permission on the containing site The permissions for the new panel are copied from the defaults tab of each Operator Type Previous Software Uploading a panel in WinDirect and PCDirect was a very time consuming task Insight uses Octane compression to upload the panel many times faster Depending on panel contents and transfer conditions Insight can upload up to 1000 faster than PCDirect WinDirect If you are enrolling a version 5 panel Name Enter a name for the panel Panel ID Enter the 8 digit panel identification number This number must match the panel ID specified in the Insight comms task Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros IP Door Controller Tick this box if you are enrolling an IP Door
18. 4002 Peter Q 002 amy U003 Bill 003 Jo Q U004 Frank U004 Blank Looking at the diagram we can see that John exists in both panels whereas the other users do not From now on we want to program John in one place instead of two To do this we make a new virtual panel and make John a virtual user in the virtual panel Virtual Panel Panel A Panel B VU001 John eed gt O U001 John e gt O U001 John A 002 Peter O 002 Amy O U003 Bill 9 U003 Jo U004 Frank O U004 Blank Now that a virtual panel has been created the following rules apply John is now VU001 in the virtual panel This is represented by a gold user icon Any programming changes made to VUOO1 will be saved to U001 in Panel A and U001 in Panel B John cannot be edited in Panel A and Panel B because he Is now a virtual user This is represented by a grey user icon O in those panels You will note that the user numbers line up in each panel VU001 is the same user as U001 in Panel A and U001 in Panel B Now imagine that Peter has been granted access to Panel B He becomes U004 in that panel How is this represented in the virtual panel Virtual Panel Panel A Panel B VU001 John kemi gt O U001 John 2 gt O U001 John VVU002 Peter 2 ol gt O U002 Peter 1 U002 Amy voos Bil A uw U004 Frank gt 9 U004 Peter 92 As you can see the user numbers do not need to line up Virtual
19. Controller UK Add To Site Shows the site that will contain the newly enrolled panel Encryption Key Enter the encryption key for this panel exactly 32 digits This number must match the Insight A amp Insight B fields specified in the Insight comms task Leaving this field blank is equivalent to selecting all Zeros Connection Specify the connection method you will use to enrol the panel e Ethernet gt Panel Ethernet UART select this option if you wish to use your computer s TCP IP network and or the Internet and the panel is fitted with a TCP IP Ethernet UART board e Serial Port gt Panel UART select this option if you are using a direct serial connection between Insight Server and the panel or if you are using a serial to TCP IP protocol converter e g Lantronix e PC Modem gt Panel External Modem choose this option if you wish to use a modem on the Insight Server computer to dial an external modem on the panel e PC Modem gt Panel Internal Modem choose this option if you wish to use a modem on the Insight Server computer to dial the internal modem on the panel Settings Specify any additional connection parameters here Settings such as baud rate and IP address must match those of the panel Panel Server Do not change this setting from LOCAL Protocol Set this to Insight Make sure comms task 1 is configured 20 Installer PIN as Insight page 113 This field is disabled when you select th
20. In License Manager select the workstation whose licence you want to release 2 Click Remove To unlock all workstation licenses without waiting one week per license 1 Contact Inner Range who can issue a special key to release all workstation licenses The key will function for 48 hours from the time of generation 78 Insight Operators Insight Operators lets you manage who is allowed to login to Insight and what privileges they have within the Insight system Use Insight Operators to Create operators Delete operators Modify operator privileges Create locked down workstations with reduced privileges Manage tenancies in multi tenant systems Launch Toolbar Insight Operators INSTALLER 127 0 0 1 ce JODA DI Pelee Browse Toolbar Dj x 52 Operators gt i Workstations JA Operator Types ADMIN INSTALLER Tenants Insight Toolbar Browser Control 40 Alarm s Hl 0 Panel s online NUM Browse Pane e The Insight Toolbar lets you select between operators workstations operator types and tenants e The browse pane displays items you can modify Paid Feature Insight Operators is part of Insight Professional Demo Edition Operator passwords are bypassed in the demonstration version of Insight 19 Working With Operators Profile Access to Insight modules is restricted to authorised personnel called operators Operators have their own user name and password Op
21. TO1 X06 OFF by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 31 50 PM 132 A1 1 4001 off by Insight Remote Sample Panel 26 10 2005 1 31 50 PM 133 Module not initialized FO1 FO1 Sample Panel 26 10 2005 2 03 54PM 136 INSTALLER U00001 Pin accepted at TO1 T01 Sample Panel 26 10 2005 2 07 17 PM 137 INSTALLER U00001 Pin accepted at TO1 TO1 Sample Panel 26 10 2005 2 11 05 PM 138 INSTALLER U00001 Pin accepted at TO1 TO1 ax 4 b Y Review Toggle and or logic If and is selected review must match this filter as well as previous filters If or is selected review only has to match this filter plus any 63 To Examine Review 1 Open a new review window CTRL N 2 Load or modify the filter stack to suit your requirements 3 If your filter stack includes the all review live review or last filters and you want review to appear as it happens at the panel make sure the panel is connected in the Insight Toolbar 4 Click the GO button Filtering Review Since Insight saves every single review event ever received the number of events can grow to a large number Usually you will only be interested in examining review from a particular time period or from a specific panel You can quickly isolate review of interest by applying filters About Filter Stacks Each review window has a filter stack applied to it A filter stack is a collection of one or more filters which are stacked between the
22. Toolbar right click the new panel and select Properties from the menu that appears then click the Protocol and Ports tabs Tip Insight ships with a number of empty panel templates including Standard Enlarged Access Access 2 Alarms Apartments Extra Door and Special You can use these templates as a basis for panel programming without enrolling an empty panel Operator Permissions To import a panel you must have the create permission for panels and the change permission on the containing site The permissions for the new panel are copied from the defaults tab of each Operator Type Field Descriptions File Name Click the button and navigate to the template file you wish to import IP Door Controller Tick this option if you will be connecting to an IP Door Controller instead of a regular Control Module Panel Name Panel ID Enter a name for the new panel Enter the panel identification number This number must match the panel ID specified in the Insight comms task If you do not know the panel ID for example the panel has not yet been delivered enter any unique number here and change it later on Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros If you do not know the panel serial number enter any number here then change it later on 23 Duplicating Panels A O A a x You can du
23. alarm Responses 3 of 3 enabled 1 In any module click the alarm count in the status bar bottom right 69 To acknowledge an alarm Open the alarm handler window Select the alarm you wish to acknowledge You can select multiple alarms with the shift and control keys Click the Acknowledge Alarm button Depending on the alarm response options the Alarm Acknowledge screen appears If the alarm requires an acknowledgement message then enter your acknowledgement text You can select from pre defined operator operator Acknowledament responses by clicking the down arrow at the CTE Cancel right edge of the field Click OK The alarm is removed from the alarm handler window Working With Alarm Responses An alarm response defines what rules constitute an alarm and also specifies how Insight reacts when it occurs Alarms are defined using a filter stack When incoming review matches the filter stack the alarm is triggered A triggered alarm can be configured to attract the Operator s attention in a variety of ways Triggered alarms are added to the alarms window and must be acknowledged To create a new alarm response 1 Panels online 1 In any module click the alarm counter bottom right corner The Alarm Handler window opens 2 On the Edit Alarms menu choose New Alarm Response Alarm Response and navigate to the type Options i ons Message Immediate Acknowledge DVR of review
24. and panels page 15 e Review Windows let you search filter and display review page 63 61 Underlying Concepts Inner Range panels maintain an audit trail of access control and alarm events known as review Depending on the size and configuration of the panel this can be up to 6500 entries Once the review log is full it slowly begins overwriting itself Insight uploads review from panels whenever it is connected and stores it in a permanent archive The archive can be examined in real time as new events are added by panel activity or historically Because Insight keeps a permanent archive it does not matter when the panel review log overwrites itself Warning Insight only receives review from panels while they are connected If events occur when a panel is disconnected it is queued and received by Insight the next time a connection occurs The number of events that can be queued varies depending on panel size but is guaranteed to be at least 300 events and will be at most 6 500 events Warning Insight tracks review via the Insight comms task menu 7 3 1 at any terminal If this comms task is stopped and started manually or via the Control Module being reset then Insight cannot determine which review events are unseen In this case you must move the review pointer manually See page 66 Previous Software In PCDirect and WinDirect review was received automatically during online edit mode Because Insight is a mu
25. and requires Insight Professional to operate To generate a Time On Site report Choose Time On Site from the Reports menu On the Time Date tab specify the starting and ending date and time for the report Define one or more shifts for the report On the Panels Users Doors tab select at least one cardholder and door Any number of additional doors and cardholders can be specified across multiple Control Modules if required On the Fields tab tick the fields you want included on the report On the Detailed Exception tab choose between a detailed report which includes all time on site information and an exception report which only includes entries that match specified exception criteria such as minimum or maximum hours per day week month 7 If you want to export the data in addition to generating the report tick the Generate Export File box on the Export tab and choose your export settings 8 Choose which review archive to run the report on The default is current which contains review that hasn t been archived 9 If you want to save the report settings click the Save Settings button 10 Click OK to generate the report ee ee ae DO Note Insight will automatically flag users whose report data may include inaccuracies Users are flagged who trigger any of the following events Two or more consecutive Door Out events without an intervening Door In event Two or more consecutive
26. does not relate to this item itself Defaults shows what permissions will apply to new items that are created in the future Insight lets you define what an Operator can do via nine permissions Permission See Inspect Change Create Delete Control Print Export Set Perms Description The see permission means you can see the item in lists and browser panes The inspect permission means you can open the item and see how it is configured The change permission means you can modify the item and save your changes The create permission means you can create new items of that type Permissions on the new item will be copied from the Defaults page The delete permission means you can delete the item For panel items like doors and user types this permission lets you reset the record to the unprogrammed state The control permission means you can control the item via the Insight Toolbar The print permission is not currently implemented The export permission is not currently implemented The set perms permission is not currently implemented Setting Permissions You grant or deny permissions on a particular item by ticking or clearing the corresponding checkbox for that item The privileges windows are deliberately organised in a tree structure When you tick an item at the top of the tree the tick ripples down through the branches of the tree Thus ticking see at the top most site level grants the
27. entire database to a single file but cannot schedule automatic backups or move review to a separate archive Backing Up vs Archiving You can back up your Insight Database to a file This creates a copy of all your data which can later be restored from the backup file Your existing database isn t modified when you make a backup and is completely replaced when you restore from a backup You can archive Insight Review to an archive file This moves review that occurred prior to a date you specify and places it in an archive file If you choose to archive review Insight Archiver will create a new archive file for each calendar year Archiving review periodically is necessary to prevent the database growing too large Tip You can create review filters that extract review from a yearly archive Open a review window and click the Select Review Archive button in the toolbar Note You cannot create a filter stack in Insight Review that can display review from multiple archives simultaneously To manually create a backup 1 Ensure the Backup radio button is selected 2 Specify a location for the backup file to be saved You can navigate to a different folder easily by clicking the ellipsis button 3 Click Backup 4 Your Insight database is archived to a file called InsightBackup year month day time ibu For example InsightBackup 2005 Oct 07 190133 ibu 15 To schedule an automatic database backup naar aa
28. gt Panel Internal Modem choose this option if you wish to use a modem on the Insight Server computer to dial an internal modem on the panel Specify any additional connection parameters here Settings such as baud rate must match those of the panel Do not change this setting from LOCAL Set this to PCDirect Make sure there is a PCDirect comms task configured in the panel The PIN number of User 1 in the panel Although you can enrol version 4 panels you cannot manage them with Insight until they are upgraded to version 5 See page 7 21 Troubleshooting If you receive a message to say that the upload failed review the following checklists If you are using the Insight protocol to enrol the panel If you upgraded the panel from version 4 o Was your firmware upgrade successful Press MENU 2 on any Elite Terminal and confirm that the version is 5 xx o Did you remember to default the panel The Insight comms task must be Comms Task 1 Check the configuration of your Insight comms task matches with the Insight software o Panel ID which must be unique and non zero o Connection method and parameters including baud rate etc Check you have entered the panel serial number correctly including leading zeros If you are enrolling an IP Door Controller make sure you ticked the IP Door Controller option If you are enrolling a regular Control Module leave the option cleared If you are using Serial Port gt Panel UART ma
29. in the field by a Control Module and flagged as an alarm Usually you will want these alarms to be handled as an alarm condition in Insight Insight alarms are defined by Operators They may or may not be based on an XMIT entry Insight Alarms are much more flexible than panel alarms because you can choose exactly what conditions must be satisfied for the alarm to be raised The way Insight reacts to an alarm is controlled by an alarm response When Insight is first installed it has a single alarm response set up that handles all panel alarms You can modify or remove this alarm response and you can add any number of additional alarm responses Alarms are displayed in the alarms window and must be acknowledged In any module the number of outstanding alarms is displayed in the lower right hand corner of the screen ABO Alarms Paid Feature Alarm handling is not available in Insight Lite Acknowledging Alarms x When an alarm occurs a number of things will happen depending on the rules A e specified in the corresponding alarm response Typically an alert sound is played and the alarm count starts flashing Sample Panel T01 x06 On by 41 1 4001 Exit Aux Aux On OFF O sample Panel 26 10 2005 1 20 30 PM 105 41 1 4001 on by Insight Remote Area On Off sample Panel 26 10 2005 1 20 32 PM 106 TO1 X06 OFF by 41 1 4001 Exit Aux Aux On Off To open the alarm handler window alarms 3 Frotal Alarme 3
30. in the menu that appears or click the workstation with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the workstation To create a locked down workstation 1 Create an Operator Type and set up the maximum permissions that will be permitted from your locked down workstation Right click the workstation and choose Properties from the menu that appears Click the Operator Type icon Click the radio button labelled Restrict permissions to this operator type Select the Operator Type you created Click OK to save your changes PIES ENS Any permission that isn t granted in the Operator Type will never be allowed on the locked down workstation Any permission that is granted in the Operator Type may be allowed on the locked down workstation depending on the Operator s normal permissions Note You cannot create or edit Operator Types from workstations that have been locked down Warning It is possible to lock yourself out of Insight completely with this feature Use it carefully and make sure you never lock down your system in such a way that you the administrator cannot change permissions from any workstation Operator Permissions To create a new workstation you must have the create permission for workstations To delete a workstation you must have the delete permission for that workstation 84 Working With Tenants Tenant Sample Ten
31. items INSTALLER MASTER and OWNER Panel A Panel A 9 U001 John O U001 John o UTOO1 Guard 0 UTOO1 Clerk s9 UT002 Manager 10 UTOO2 Guard As can be seen from the diagram John exists in both panels and has User Type Guard in both panels Note that Guard is User Type 1 in the first panel and User Type 2 in the second panel When set up as a virtual panel the diagram looks like this Virtual Panel Panel A Panel A a VU001 John vs U001 John LA U001 John R VUT001 Guard x UTOO1 Guard 49 UTOO1 Clerk 49 UTOO2 Manager 49 UTOO2 Guard In the virtual panel John is a virtual user Guard is a virtual user type link Guard is only a link it cannot be edited in the virtual panel In the physical panels John is a copy from the virtual panel and cannot be edited except in the virtual panel Guard is the user type that already existed in the panel Guard is not copied from the virtual panel Essentially the link VUTOO1 tells Insight which user type to use for John in each physical panel In Panel A John is UTOO1 Guard In Panel B John is UTOO2 Guard Editing VWUTOO1 in Insight shows this information but not the regular User Type programming fields These must be set up in each member panel Links apply to the following items user types areas area lists doors door lists inputs and auxiliaries 94 Virtuality In Practice The previous explanations may have made virtual
32. menu that appears Select the session that you wish to disconnect Click Stop In the Module Shutdown window enter a message that will be displayed on the Operator s workstation and also specify how long the message will appear before the session is terminated 5 Click OK oy To block new connections 1 Right click the Insight Server Tool and choose Client Connections in the menu that appears 2 Tick the Block new connections checkbox New connections will not be accepted Note that sessions that have already been established are not affected Configuring Your Modem Pool You can choose which modems on the server computer are available for incoming and outgoing Insight connections See Modem Blocking on page 29 98 Insight Photo ID sass Insight Photo ID lets you design and print employee identification tags and badges Use Insight Photo ID to e Design one or more ID badge layouts for your organization e Print employee ID badges Photo ID Launch Toolbar Toolbars 2E PHOTO ID 1 IRPho olD i y Name st amp 2nd Names Database Fields Gender Gender Department Department Photo Field Image Field Text Fields e The Photo ID Toolbars let you quickly customise and print ID badges e The field elements define how your ID badge looks and prints Paid Feature Photo ID is a separately licensed add on to Insight Professional Using the Photo ID Toolbar Open the template managem
33. remove Help Create Edit Remove Responses Specify which Insight modules are Run Modules gt module name available to an Operator Type To change the permissions for an Operator Type 1 Double click the Operator Type you wish to modify 2 Click Modules 3 Expand the tree on the right hand pane to locate the item you wish to modify Ticking an item grants the permission to all Operators with this Operator Type 4 Click OK Tip Operators with multiple Operator Types receive the combined permissions of each Operator Type Working With Workstations Profile Insight lets you use workstations in two ways Profile 1 You can specify that certain Operator Wotkstaion Name Loca ose Types must log on from designated A ES workstations ee 2 By applying an Operator Type to a a Notes workstation you can limit the Audi permissions that are available from that workstation To create a workstation Cancel 1 Click the workstation tab in the Insight Toolbar 2 Click the New button or press the Insert key or right click the browser pane and select New Workstation from the menu that appears 3 Enter the name of the workstation or click the Browse button and select the workstation from the network 4 Click OK to save the new workstation 83 To delete a workstation 1 Click the workstation tab in the Insight Toolbar 2 Right click the workstation and choose Delete
34. setting must match the settings on the server Cipher Blowfish y o Server Address not available in Lite E Cancel specifies which computer is running the Insight Database Server If Insight is installed on a single computer or if this computer is the server in a multi computer installation then select This Computer If this computer is not the server in a multi computer installation click another computer and enter the name or IP address of the server computer e Logging o Specifies diagnostic logging options Do not modify these settings unless instructed by an Inner Range technician e Server e Client o Client Options tick this option if you want Launch Pad to appear whenever an Insight module is closed o Password Caching specifies when Operators must enter their password If caching is enabled then Operators do not need to enter their name and password until they quit a module at which point the cache is cleared If caching is disabled then Operators must enter their password every time a module is started 13 14 This page has been intentionally left blank The Insight Toolbar pa The Insight Toolbar is the management centre of Insight The toolbar is where you create and manage sites enrol panels control field devices and perform panel programming and maintenance The Insight Toolbar is available in all modules Use the Insight Toolbar to Enrol panels Connect and disconnect panel
35. such as full name age home and work Erat orih mrerangscom Moe contact details gender and even a photograph for Personal Pole identity verification 1 Bank Street _ m City Melboume Insight calls this additional data extended user State Vitoria information Users with this additional information are O Country Australia referred to as employees Email ismith home com Mobile Insight Versions Extended user information and user photographs are not available in Insight Lite To add extended information to a user 1 In Insight edit double click the user in the browser pane Or right click the user and choose Properties in the menu that appears 2 Click the Employee tab 3 Enter the person s title full name birth date and gender 4 Click the Profile tab 5 Enter the person s business profile and personal profile 6 Click the Save Changes button to save your changes Note If you edit the first name or surname field on the Employee tab the Name field on the Access tab becomes locked for editing All future name edits must be carried out on the Employee tab Importing Extended User Information You can import extended user information Such as age and contact details from an external file The file must be in Comma Separated Values format CSV which means e Each field is separated by a comma e All 22 fields must be present for each user it is legal to enter back to back commas t
36. text of your label A A Adding Alarm Groups Alarm Groups let you monitor alarms from many sources and display them at a single point on your map To add an Alarm Group to your map Ensure you are in Edit Mode select Edit Mode from the File menu In the Insight Toolbar click the map you want to add the Alarm Group to Select the Alarm Group tool Click the map where you want to place the Alarm Group In the Alarm Group properties window enter a name for the Alarm Group In the Site Tree tick the inputs that you want to add to the Alarm Group Click OK Ao eo NS Working With Surveillance Items Surveillance items correspond to hardware detectors and devices in your Inner Range system and fall into one of two categories Point items occupy a single point on the map These items are usually doors auxiliaries reed switches and the like Area items occupy shaped regions on the map These items are usually Inner Range areas or sensor devices such as motion detectors or perimeter beams Adding Surveillance Items You can monitor the status of your installation by adding surveillance items to your maps To add point surveillance items 1 Ensure you are in Edit Mode select Edit Mode from the File menu 2 In the Insight Toolbar expand the Site Tree until you reach the item you wish to monitor 3 Click the item with the left mouse button but do no release the button 4 With the button held do
37. that barcode readers expect an asterisk as the first and last character in a barcode To add employee photographs to a template 1 Select the template you want to work with or create a new template 2 Click the Add Photograph Field button in the toolbar Y 3 Click and drag the mouse in a rectangle shape where you want the photograph to 102 appear You can resize the photograph later if you want 4 Ifyou want a border around the image tick the border around photograph box 5 If you want to rotate the photograph 90 degrees clockwise tick the rotate photograph 90 box 6 Click OK When the card is printed the employee photograph will appear on the card Note You must assign a photograph to an employee with Insight Edit before it will print on their ID card See page 46 Tip To quickly add text images or database fields to a card layout select Manage Fields from the Define Photo ID menu or click the field management button lad in the toolbar Editing Card Templates You can make changes to existing card templates with Insight Photo ID To move text images database fields or photos Select the template you want to work with or create a new template Make sure the selection tool bs is selected by clicking it in the toolbar Click the text field or image you wish to move Selection handles appear on the item Click the item again and drag it to a new location E Tip If you can t se
38. the alarm occurs the internal PC speaker is beeped When the alarm occurs the specified sound file is played To choose a custom sound press the Custom radio button then browse to the sound file must be in WAV format Press the Test button to hear the alarm sound Indicates how many times to play the alarm sound If set to continuous the sound repeats until the alarm is acknowledged or the mute sounds button is pressed in the toolbar 4 If Insight Review is running then it will be maximised in other words the window will be expanded to take up the entire screen If Insight Review isn t running this option is ignored If Insight Review is running then it will start flashing in the Windows task bar If Insight Review isn t running this option is ignored If this option is ticked then double clicking an alarm opens the alarm acknowledgement window If this option isn t ticked and response help is set to none and operator response isn t ticked then double clicking an alarm silently removes it without showing the alarm acknowledgement window If the review entry that generated the event has a user associated with it then the User Information Window is displayed when the alarm is acknowledged unless the Auto Pop Up option is ticked If the review entry that generated the event has a user associated with it then the User Information Window is displayed when the alarm occurs The User Information option must also
39. the item also has window door or not window matches all items with door and also matches all items without the word window not door gt matches anything that doesn t have the word door exit and door or window or corridor gt matches anything that has either door window or corridor so long as it also has the word exit exit or door and window and corridor gt matches anything that has both door window and corridor or it has exit door xor window gt matches everything with either door or window but not both 42 Tip If you have difficulty understanding advanced searches try entering some of the examples listed above then modifying them to what you want Operator Permissions You must have the see permission on an item for it to appear in the output window Cross Referencing Items The cross reference window is a very useful and powerful tool for trouble shooting an Inner Range installation When an item is cross referenced all programming relationships between that item and the rest of the system are displayed For example cross referencing a calculated auxiliary show any auxiliaries inputs areas lift cars floor lists and counters that might be influenced by the Cross Reference CA001 Calculated Auxiliary Target Item 24001 Calculated Auxiliary 2 references Tip The tree below shows you how this Calculate
40. user 10 might be physical user 25 in Panel A and physical user 70 in Panel B You can control which physical user in each panel is A i Be me l B o Az linked to the virtual user in the virtual panel LEIM 4 Employee Profile Access Options Fob Physical Panel tems Audit To see or change which physical users are linked to Panel tems a virtual user A virtual Useris composed of real Users There can be up to one real userfor ick on every real panel To change the real userfor a panel in the list click on the associated item to display the drop down box 1 Open the virtual user 2 Click the Physical Panel Items tab The Panel Item column shows which physical user is linked for each panel 3 If you want to change the physical user in a panel click the entry with the mouse A drop box appears allowing you to set a new physical user 4 Save your changes Tip You can jump directly to a physical user from this screen Right click the physical user and choose Edit in the menu that appears Note If you change the physical user the newly selected user will be erased and replaced with the virtual user The previous user will be unlinked but retains all programming You should erase this programming to avoid user duplication 53 Virtual Links Explained To understand virtual links imagine you have two panels with the following programming For simplicity we are ignoring the normal default
41. your computer clock Click the icon Tip If Launch Pad is running you can access it from the system tray Click the Insight icon to open it On Windows XP you may need to click the 4 button to display all icons 11 Launching a Module You can start a module in one of four ways Choose the one that is most convenient for you 1 Click the module icon with the mouse 2 Right click the launch pad icon in the system tray and in the pop Insight Edit up menu that appears click the name of the module you want to launch 3 Click the Launch menu and then click the module you want 4 Hold down the control key and then click the number key that corresponds to that module See the Launch menu for the number assignment of each module You may need to log in to the module with an operator name and password Tip You can run multiple different modules simultaneously you don t have to quit a module before starting another module If a module is already open then attempting to launch another copy activates the open module instead Logging In You have to log on as an operator before you can use any module When you start a module you are prompted to enter your operator name and password 1 Enter admin as the operator name 2 Enter admin as the password 3 Click Log On Tip Insight ships with two default operators admin and installer You can edit these operators with the Operators module professional versi
42. Blocking Modem settings If you have multiple modems you can choose which ee modems can be used by Insight Status Name Monitor Only ENABLED Standard 28800 bps Modem DISABLED Nokia 8800 Bluetooth To prevent Insight from using a modem 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears On Windows XP you may need to click the lt button to display all icons 2 Select the modem you want to block 3 Click the Disable button Insight will not make or receive calls using that modem To allow Insight to use a modem for outgoing calls only 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears 2 Select the modem you want to make available for outgoing calls 3 Click the Enable button Insight will use the modem for outgoing calls Insight will not receive calls using the modem To allow Insight to use a modem for receiving incoming calls only 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings Modems in the menu that appears 2 Select the modem you want to make available for incoming calls 3 Click the Listen button Insight will receive incoming calls using the modem Insight will not use the modem for outgoing calls Note You cannot co
43. Colour Item Description Gold Virtual Item This is a virtual item Programming changes will automatically be saved to all member panels This is a virtual item in a member panel You cannot Grey Member Item edit this item directly edit the item in the virtual panel instead This is a normal item in a panel When you edit this Regular Normal item item changes will be saved only to the panel containing the item 55 Creating Virtual Panels You create virtual panels in Insight Edit with the virtual panel wizard Ideally you should create or enrol the physical panels first although this isn t strictly necessary since you can add member panels later on When you create a virtual panel you will normally want Insight to create virtual users at the same time You can choose between four methods for this task For the following illustrations imagine you start with two physical panels A and B with some users programmed as shown Panel A U001 Installer U002 Master U003 Peter U004 Bill U005 Frank Method 1 Panel With Default Users Panel B lesa U001 Installer U002 Master U003 Sue U004 Jane U005 Sarah With this method you specify a starting record and the number of users and Insight creates the requested number of blank virtual users Any existing users in the range specified are erased in each member panel Example Starting record 1 number of blank users 3
44. Door In events without an intervening Door Out event First event in shift is Door Out Last event in shift is Door In No Door Out events in shift No User Door Access review entries aes Tip You can specify a shift tolerance when generating a time on site report In and Out events occurring within the specified tolerance will be included in the report 68 Tip You can specify customisable worker breaks Time off site will be ignored if it is less than the specified interval To generate a report using saved settings Choose Time On Site from the Reports menu Click the Load Settings button Navigate to your saved settings file Click Open Optional make any desired settings changes prior to running the report Click OK to run the report A a T Alarms Insight provides advanced customisable alarm recognition and response The key features of Insight alarm handling are SCS e Four alarm levels low medium high and critical Define any number of customisable alarm events with complex filters Customisable alarm reaction including sound effects and opening schematic maps Automatic user photograph pop up Customisable help response messages Customisable operator responses SCS e SCS e SCS S 23 kS 2 e What is an alarm For clarity we define two different types of alarm Panel alarms also called XMIT entries are security conditions detected
45. R D pl Toolbar Properties Settings Audit Tabs Access Group Properties II NTRY DOOR adm a Name Lock Slider Name In Panel fE Access Hype rlink Time Zone None v By Alternate Access Group None 7 Ry Notes Item Pickers Using the Navigation Toolbar E Locate this item in the Insight Toolbar tree d Goto the first record q Go to the previous record 2 Displays the current record number You can enter a different number to jump to that number EXIT DOOR al Displays the name of the current record Click on the arrow to select a different record to jump to gt Go to the next record L Go to the next blank unprogrammed record PI Go to the last record Using the Edit Toolbar lel Save changes to the current record If the panel is offline mark the record for download the next time a connection is available fm Turn autosave on or off With autosave enabled changes to a record are saved automatically as soon as the record is closed or you use the navigation buttons amp Discard changes you ve made to this record without saving them The record reverts to the last saved version Lil Erase the programming of this record The record becomes blank unprogrammed 3 Upload the current record from the panel If the panel isn t connected the record is marked for upload the next time a connection is available 0 Places the current record into the Windows clipboard When yo
46. Templates 00 aio 100 DESIGNING Card Templates aida A eee 101 Edi ng Gara Templates costas toto 103 INSIGME OVR INLEOFAUOMNS ir EA SAA 105 About Insight DVR Integration 2 2 ui Re oa Gdled ee aecae Bh le 106 Enrolling A New DVR 22 oli alicia 106 VOM NYIN WIG EO WINGOWS erionenn iaa ro a 107 Working VITNE DYR CONTO Bara il Nn 108 C ntroling PTZ Cameras enaa a die 108 Working With The Video Timeline ia td dd dad 109 ORIO VUN LAVOS escote o od de a ide att a eer ce dalae 110 Sending Commands To A DVR Or Camera occcncncncnnnonncncnnnononanncnnnonanononnonononannonnnenanonaninaness 111 integration WIN REVIEW at ec etl cherries lad ceca can alate eels 111 PACE CRORE With cnematli cnica 111 Appendix A Comms Task Configuration ocooccccccccccccocncocnconnonononnnnoncnonononnnnonrnnnnnnnnnnnanonaninos 113 Quick Start This section gives you the minimum information needed to get Insight running quickly For more information refer to the rest of the Guide Whilst using Insight pressing the F1 key will open electronic help You Will Need 1 A workstation with Windows 2000 or Windows XP installed and satisfying the minimum hardware requirements 1GHz processor 512 MB RAM CDROM and 300 MB of free hard disk space Note by default Insight uses the MSDE database engine which limits the database to 2 GB of data SQL Server is required where the review data exceeds 4 5 million events per year Contact the manufacturer for hardware sp
47. User Manual and Getting Started Guide Insight User Manual Third Edition For Insight software version 3 0 0 11 March 30 2006 Copyright 2004 2005 Inner Range Pty Ltd Text and Layout Tim Morris Proofing Andy Lam Georgia King Siem A colour version of this guide is available in electronic form See page 8 Disclaimer 1 The manufacturer and or its agents take no responsibility for any damage financial loss or injury caused to any equipment property or persons resulting from the correct or incorrect use of the Inner Range system and its peripherals The purchaser assumes all responsibility in the use of the Inner Range system and its peripherals 2 Whilst every effort has been made to ensure the accuracy of this manual Inner Range Pty Ltd assumes no responsibility or liability for any errors or omissions Due to ongoing development the contents of this manual are subject to change without notice This page has been intentionally left blank Contents QUERES aura aaa 7 YOU WU ICC dis aio 7 a SE A Nenad eight ates aade A Ae 7 Step 12 Install ASIAROOMS e Aone teeta tam T Step 2 Option 1 Enrolling a Version 4 Panel oocccocccoccnccnncccnoncnnconnonononcnnonnnonononanonncnnnnos T Step 2 Option 2 Enrolling a Version 5 Pa Belinda 8 S 1603 Connecting the Panel a a ar aaia aeeai 8 Step 4 Make Progra mmn Change S serris r de aldo 8 Step 9 Examine Revie W A ne 8 Step 6 Further Reading
48. W U U U U U U 0 0 U U
49. a Click Next Choose a creation method for your virtual users see previous pages Click Next Depending on the chosen creation method you may be asked to specify a starting record and number of virtual users to create Fill in the required fields consulting pages 56 57 if necessary Users in the range specified will become virtual in your member panels If you specified default users as your creation method they will be erased If you specified master panel as your creation method they will be copied from the designated panel into the other panels 10 Click Finish Your virtual panel is created oo gt 58 Note If you selected a method that creates virtual users then the virtual users will be written to the member panels immediately If any member panels are offline they will turn red indicating there are pending programming changes in those panels Note Virtual users are always created starting with VU00001 even when you specify a starting record greater than one See the previous examples for an illustration To add a panel to an existing virtual panel 1 In the Insight Toolbar right click the virtual panel and choose Properties in the menu that appears 2 Tick the panels you wish to add to the virtual panel 3 Click OK Note Users in the virtual panel will not be linked to the newly added panel s You must link the users manually See pages 56 and 57 for examples To delete a v
50. ally 95 To clear alarms 1 Right click the item that is in alarm and choose Clear from the menu that appears The alarm is cleared Note If Schematic is open on more than one workstation then the alarms must be cleared on each workstation Note Clearing alarms in Insight Schematic does not acknowledge the alarms at the panel You must still acknowledge alarms from a Terminal Note Insight Schematic alarms are not related to advanced alarm management in Insight Review Clearing alarms in Insight Schematic does not acknowledge alarms in Insight Review Note Insight Schematic must be running when Area alarm events occur or they will not appear in Schematic All other alarm events will be displayed even if they occurred before Insight Schematic was opened provided the alarms are still active 96 Insight Server Tool The Insight Server Tool lets you perform advanced server tasks Use the Insight Server Tool to Manually start or stop Insight Server See who is connected to Insight Server Disconnect clients who are connected Configure your modem pool Insight Server Tool Od dG BM 843P Starting and Stopping Insight Server Insight Server normally starts automatically Insight Lite starts its own internal server when the operator logs on Insight Professional starts the server as soon as Windows has loaded but before anyone has logged in 4 Insight Server is running and accepting client connect
51. and choose Delete in the menu that appears or click the Operator Type with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the Operator Type Note Deleting an Operator Type might prevent Operators from logging in since an Operator with no Type cannot login to Insight modules Tip Operators who are Administrators automatically receive all privileges You do not have to assign them any Operator Types Operator Permissions To create a new Operator Type you must have the create permission for Operator Types To delete an Operator Type you must have the delete permission on the Operator Type 81 Working With Permissions Permissions are at the heart of Operator Types With permissions you can precisely control what A El A an Operator can do in Insight T dh Stes Peer TF E EPEPLE Eb There are three pages of permissions in each ye EEE PREBLE EL Operator Type sites and panels shows 5 reir BECEL EL permissions for all sites panels panel BY Area List MREEOFCOO CEC programming and maps Security shows Oe CREE Re H permissions for Operators Operator Types and Pra ee Seer CE i Sites and Panels Security Defaults gt The tree below shows the permissions that apply to this Workstations in other words the items manipulated by the Insight Operators module Key TJ permission relates to this item O permission
52. ange the panel memory configuration with Insight This can only be performed at a panel terminal Tip You can trim or expand a particular item type by right clicking the item in the Insight Toolbar then choosing Trim Surplus Records or Expand Shadow Records in the menu that appears Tip You can quickly trim or expand the entire panel by right clicking the panel in the Insight Toolbar then choosing Entire Panel gt Trim Surplus Records or Entire Panel gt Expand Shadow Records in the menu that appears Operator Permissions To trim records you must have the change permission on the containing panel 49 50 This page has been intentionally left blank Virtuality Virtuality lets you program several physical panels as if they are a single virtual panel In other words you program the information once and it is automatically saved to each panel Virtuality was introduced in Insight version 2 In its current implementation virtuality is supported for users In other words you program a user s information once and it is saved to multiple panels Future versions of Insight may extend virtuality to other item types A virtual panel is a collection of two or more physical panels You create a virtual panel with Insight Edit using a wizard Creating a virtual panel is straightforward you just select which physical panels to include and specify how you want to create your virtual users When a panel
53. ant Tenants let you divide your panel into multiple Gu Profie groups so that only parts of the panel are Profil Identification visible to each group For example a shopping Za Name Sapete centre might have ten retailers Rather than Vx Description O Members installing one panel per retailer a single panel Notes can be used To prevent retailer A from tampering with retailer B s security configuration tenants are created so that each retailer can only see their own users doors areas and review Tenancy Rules Explained Cancel e Tenancy rules can be switched on or off If tenancy rules are off then all operators can see all items subject to the permission rules defined for each operator type see page 81 e Only the installer operator can turn tenancy rules on or off e Turning tenancy rules off erases any existing tenancies All items and operators become untenanted e Only the installer operator can create or delete tenancies e Only the installer and administrators can modify existing tenancies e Ifan item like a door or an area isn t placed in a tenancy it is visible to all tenants subject to the permission rules for each operator type e Once an item is assigned to a tenancy it is only visible to installer all administrators and any operators in that tenancy e An item can belong to more than one tenancy e Operators can belong to multiple tenancies Operators can see an
54. ant paths on link failure Editing Y Changes to module programming take effect immediately without a LAN secure Y The LAN status of modules zones and auxiliaries is displayed Y Selectively show or hide items based on o Name o LAN status Secured missing unexpected not installed o Programming status blank programmed queued for upload download You can have multiple forms open at the same time Single click hyper linking between forms help 9 help 0 functionality On line data comparison between the front end database and any panel Automatic detection of edits made at any Elite Terminal VANS Virtuality Y Virtual users and virtual panels lets you share common users easily between multiple panels Management Y Perform full or partial uploads and downloads Y Upload individual records Y Full support for offline editing Control Y Remotely control areas area lists auxiliaries auxiliary lists doors door lists floors floor lists home auxiliaries and zone inputs DVR Integration Y Control DVRs and cameras including live digital video feeds and remote camera control Online Help Y Comprehensive context sensitive help Press F1 for help on any screen Y Helpful tips are shown when each module starts These can be turned off if required Registering Insight Professional Insight Professional must be registered within 30 days of installation See page 77 for more information Insight P
55. ard layout select the existing template and click Copy instead of Add New To delete a card template 1 Choose Open from the File menu or press CTRL O or press the Open button on the Photo ID toolbar Ca 2 Select the template you wish to delete 3 Click Delete Warning Deleting a template is permanent You cannot restore a deleted template Tip Deleting a template does not delete the employees that are using that ID badge To modify an existing template 1 Choose Open from the File menu or press CTRL O or press the Open button on the Photo ID toolbar Ca 2 Select the template you wish to modify 3 Click Select You can now modify the template 100 To print ID badges based on a template 1 Choose Open from the File menu or press CTRL O or press the Open button Cae on the Photo ID toolbar 2 Select the template you wish to modify 3 Click Select 4 Choose Print Cards from the File menu or press the Print button Es on the Photo ID toolbar 5 Select the employees you want to print 6 Click the print button Tip To select a range of adjacent employees click the first employee hold down the shift key then click the second employee To select non adjacent employees hold down the Ctrl key then click the employees you want Designing Card Templates Card templates are made up of text images database fields and user ph
56. be ticked This option isn t implemented Launches the Insight Review module may require operator log on In Insight Review opens the filter stack that triggered the alarm Launches Insight Schematic In Insight Schematic specifies which map to display when the alarm occurs Opens a new video window displaying live video from the specified camera You can specify the path name and command line options of a 3 party software component Sends the specified command to the selected camera or DVR Custom alarm sounds are not backed up by Insight Archiver If you delete or rename the custom sounds then they will not be played by Insight 71 To customise which events trigger an existing alarm response Open the Alarm Handler window by clicking the alarm count 2 Click the Alarm Responses button in the toolbar h 3 Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened 4 Click Cancel to close the alarm response window You will be left with the alarm response filter stack 5 Modify the filter stack to suit your requirements page 64 Remember any review messages that satisfy your filter stack will generate an alarm 6 Close the filter stack Changes take effect immediately To modify how Insight reacts to an existing alarm response Open the Alarm Handler window by clicking the alarm count 2 Click the Alarm Re
57. camera 2 Drag and drop the preset onto your map A link is shown to the associated camera To activate a preset on your map 1 Double click the preset The PTZ camera will adjust its pan tilt Zoom and iris to match the preset Paid Feature Adding cameras and camera presets requires a DVR integration license Contact your Inner Range distributor for more information 94 Creating Drill Downs With drill downs you can create maps that link to other maps For example a site diagram could have clickable buildings that open more detailed interior schematics or clicking a stairwell could jump to the next floor in an office building You can create drill downs quickly and easily in Insight Schematic To create a drill down 1 Ensure you are in Edit Mode select Edit Mode from the File menu 2 If you will be drilling to a different map ensure that the map has already been imported into Schematic 3 Select the Map Link tool 4 Trace the outline of your drill down by clicking on the map The shape you draw will be the shape that triggers the drill down Hold the CTRL key down if you wish to draw angled lines 5 To finish the shape either double click the mouse button or click on the first point of the shape 6 Right click the new shape and choose Target from the menu that appears The mouse cursor changes to link 7 If you are drilling to a different map click the map in the Insight Toolba
58. ch converts them into real records by uploading them from the panel 47 Below are some examples of surplus and shadow records and how they are created Example 1 Insight ES ES Panel Insight after connect a ES Insight after trim command Note GY 4 diaries 94 2 diaries 4 diaries 2 normal 2 surplus uS uS 2 diaries If you edit a surplus record and click save your panel will be permanently unsynchronised since Insight can never save your changes to the panel To rectify this you should trim the surplus records Example 2 Insight p Panel Insight after connect E WA Insight after expand command Tip 1 door 4 doors 4 doors 1 normal 3 shadow E DO 4 doors If you make changes to a shadow record it is automatically converted to a normal item and queued for download to the panel Trimming and Expanding Records Under normal circumstances you should always trim delete surplus records and expand upload shadow records Insight doesn t do this automatically because you might want to copy the information out of surplus records before trimming and because expanding shadow records can be time consuming they have to be uploaded into Insight To trim or expand records 1 Right click on the panel in the Insight Toolbar and choose Properties from the menu that appears Fa Set Panel Time Directory Versions Hardware Security
59. choose between simple Search Tent da ster searches which look for matching text in the Look In Sample Panel a tems 3 New Search locations that you specify and advanced mt IS Q P Only match records marked for upload or download searches which let you specify complicated cis i searches such as find everything with the EET O TT OT Name word door but not the word office ZE CHRISTMAS DAY CHRISTMAS DAY Sample Panel BOXING DAY BOXING DAY Sample Panel ZE NEW YEARS DAY NEW YEARS DAY Sample Panel DAYLIGHT DAYLIGHT Sample Panel To perform a simple search Search Complete 4 item s found 1 Onthe Edit menu choose Power Search or press CTRL F Enter the text you wish to search for Choose which panels and item types you wish to search by clicking the Look In field optional Clear match case if you want GREEN to match with Green Clear whole words if you want am to match with hammer Enter any settings you want on the Modified tab optional Click Find Now or press ENTER aN ES Items matching the search text are displayed Note In simple searches the name name in panel and notes fields are searched Tip If your panel is red unsynchronised you can find all records that are queued for upload or download by opening a new search clicking the only match records marked for upload or download and clicking Find Now without entering any s
60. ct serial Insight will not attempt to dial the panel if these paths are unavailable 5 ODE 26 To set up a panel so that connections are managed manually by operators 1 Right click the panel in the Insight Toolbar and choose Properties in the menu that appears Click Protocol Select the Connection tab Select the Non Permanent Connection radio button Click OK e ad Panel Initiated Connections You can configure your panel to automatically connect to Insight Server via dial up if an alarm occurs The panel will connect in these circumstances 1 An XMIT event occurs 2 There is an IMODEM comms task configured in the panel with outgoing connections enabled page 114 3 There is at least one Insight modem configured to receive incoming calls page Error Bookmark not defined Understanding Connection Status The status of the panel is displayed graphically in the Insight Toolbar Refer to the following table Icon Path Status Description O OZ oOo pei The panel is not connected Programming changes Wi Ext modem Disconnected will be queued Status information and live review BE i pe is not available Hardware cannot be controlled E TCP IP The panel is connected Live and queued F Serial programming changes will be transmitted provided WIP Ext modem Connected the panel isn t locked see page 39 Review and EE Int modem status information is available Hardware can be l controll
61. d 512k 26 02 2004 02 13 51 PM 26 02 2004 02 17 15 PM 26 02 2004 02 17 47 P 26 02 2004 02 17 47 P DAYLIGHT gone valid INSTALLER Pin accepted at TO1 Area 1 on by INSTALLER Area 2 on by INSTALLER Area 3 on by INSTALLER Tamper on Zone 4 mit Tamper on Zone 4 in Area 2 stTo Tamper on Zone 5 Fl Iter xmit Tamper on Zone 5 in rea 3 stTo Stacks Tamper on Zone 6 mit Tamper on Zone 6 in rea 3 stTo Area 1 off by INSTALLER CTO1 Off Line CTO1 On Line 26 02 2004 02 17 A9 PM 26 02 2004 02 17 49 PM 26 02 2004 02 17 49 PM 26 02 2004 02 f7 26 02 2004 02 21 53 PM 26 02 2004 09 22 03 PM Insight Toolbar Insight Review 2 Deh les ane Thing Panel y lis y Access 128k y Access 128k 26 02 2004 02 05 58 PM Access 128k 26 02 2004 02 05 58 PM Access 128k 26 02 2004 02 05 58 PM 26 02 2004 02 05 58 PM 26 02 2004 02 06 02 PM 26 02 2004 02 09 10 PM DADOS gone invalid NEW YEARS DAY gone invalid WORKING HOURS gone valid DAYLIGHT gone valid INSTALLER Pin accepted at T03 INSTALLER Pin accepted at T03 26 02 2004 02 09 16 PM 26 02 2004 02 09 19 PM 26 02 2004 02 09 19 PM 26 02 2004 02 09 21 PM Area 1 on by INSTALLER Alarm ofp one 1 Xmit Ala on Zone 1 in rea 1 sa o Restore onone 1 Access 128k 26 02 2004 02 09 21 PM B ERE Access 128k 26 02 2004 02 09 21 PM TOWSer Ready Review Windows Xmit Restore on Zone 1 in Area 1 asRo Review e The Insight Toolbar lets you manage your sites
62. d Auxiliary relates to other items in the panel Click on the and signs to expand and collapse each branch The refers to branch shows references FROM this Calculated Auxiliary to other items The referred from branch shows references TO this Calculated Auxiliary from other items Cross Reference Tree C4001 Calculated Auxiliary ue Referred From Refers To R Lock Aux Expander Auxiliary R Roller Door Expander Auxiliary Be Referred From F lt lt original item gt gt Y FZ001 Function Zone ue Referred From Ea Refers To Button 25 Control Module Input H A Office Area 2 188 Roller Moor Funandar Auvilian Y calculated auxiliary To cross reference an item 1 Select the item in the browser window or open the item for editing 2 From the Edit menu choose cross reference or press F2 or click the x ref toolbar button editing window only The cross reference window appears Any items that this item refers to are shown in the refers to section If this item appears in the programming of a completely different item then this relationship is shown in the referred from section Tip You can open an item from the cross reference window by right clicking and choosing Edit in the menu that appears Warning The cross reference window will not show an item if you do not have the see permission for that item In this case the c
63. d address such as DLO15 for door list 15 Notes is the notes field kept by Insight for each item 2 Enter the text you want to filter by 3 Press enter Your filter is applied Using Wildcards You can use special symbols called wild cards in your text filters The symbol matches one letter The symbol matches any number of letters Here are some example filters to get you started Name PIR gt only show items whose name includes the word PIR Notes delay only show items whose notes includes the word delay Address C01 only show control module items SCS ee Address T03 Z05 show the fifth zone input on the third LCD module Address T03 Z gt show all zone inputs on the third LCD module Address T Z show all zone inputs on all LCD modules Address Z show all zone inputs on all modules SCS ee SCS ee Y e 36 SS ee Address 01 Z10 show the tenth zone input on the first module of each type Address 5 5 gt shows all system inputs ending in 5 on every module Name k shows all names starting with the letter K Name s shows all names ending in the letter S Editing Items To edit an item double click the item in the browser This opens an edit window for that item lala es W TO BR dbase Edit Toolbar Navigation PEI 4 1 fentrrooor
64. e Insight protocol If you are enrolling a version 4 panel Name Panel ID Serial Number IP Door Controller Add To Site Encryption Key Connection Settings Panel Server Protocol Installer PIN Warning Enter a name for the panel Enter a unique non zero number in this field The first two digits should be 00 Later on when the panel is upgraded to version 5 you must configure the Insight comms task with this value Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros Leave this field un ticked Shows the site that will contain the newly enrolled panel Enter the encryption key for this panel exactly 32 digits Later on when the panel is upgraded to version 5 you must configure the Insight comms task with this value Leaving this field blank is equivalent to selecting all zeros Specify the connection method you will use to enrol the panel e Ethernet gt Panel Ethernet UART you cannot select this option when enrolling a version 4 panel e Serial Port gt Panel UART select this option if you are using a direct serial connection between Insight Server and the panel or if you are using a serial to TCP IP protocol converter e g Lantronix e PC Modem gt Panel External Modem choose this option if you wish to use a modem on the Insight Server computer to dial an external modem on the panel e PC Modem
65. e Selected Events radio button 4 Optional enter a name for your file 5 Click Save Moving The Review Pointer If the Insight comms task is reset then Insight cannot determine which review entries have not been processed In this case it is possible to move the review pointer manually To move the review pointer 1 Right click the panel in the Insight Toolbar and choose Review in the menu that appears then choose Move Back 2 Enter how far back you want to move the review pointer 3 Click Close Warning Moving the review pointer may cause duplicate review entries to be recorded This feature is recommended for experts only Basic Reports Insight includes report templates for most common reporting activities including user access door access and alarm reports Refer to the table below want to This is achieved by Create a report showing all review events Use the all events report Create a report showing all comms task triggers Use the all alarms report Create a report showing all XMIT events Use the XMIT alarms report Create a report showing user activity Use the user access report Create a report showing door activity Use the door access report Create a report showing lift activity Use the lift access report Create a time on site report Use the time on site report Create a report showing events matching a Create a filter stack report complex filter To generate a basic repor
66. earch text 41 Tip You can open any matching item by double clicking it with the mouse To perform an advanced search On the Edit menu choose Power Search or press CTRL F Click the Advanced tab Enter your search criterion see below Choose the fields you wish to search optional Enter any settings you want on the Modified tab optional Click Find Now or press ENTER SIN You specify advanced criteria by entering text enclosed in single or double quotes separated by special commands and or not and xor exclusive or Placing a text item in double quotes means the text will match both upper and lower case Placing a text item in single quotes means the text will only match if the case is the same Brackets are used like they are in arithmetic Examples door gt matches all items with door including trapdoor doorstop DOORMOUSE etc DOOR matches all items with DOOR including TRAPDOOR but not trapdoor exact door gt matches all items with the whole word door including DOOR but not trapdoor exact door matches all items with the whole word door but not DOOR or trapdoor door or window gt matches all items with either door or window or both regardless of capitalisation door and window gt matches all items with both door and window door and not window matches all items with door unless
67. ecifications when the recommended number of review events will be exceeded 2 A spare USB port on the Insight Server computer not needed for Insight Lite 3 Version 5 firmware upgrade kits for all version 4 panels you intend to manage with Insight Step 1 Install Insight Lite or Step 1 Install Insight Professional 1 Locate the Insight Lite install 1 DO NOT plug in the USB hardware program and open it lock until you are instructed to do so 2 Follow the on screen prompts 2 Locate the Insight Professional install 3 Click Finish program and open it 4 Restart your computer if you 3 Follow the on screen prompts Only are asked to do so choose Client and Server on the computer that will be the Insight Server For all other workstations choose Client Only Be patient installation might seem to pause for up to 5 minutes Click Finish Plug in the hardware key server only Restart your computer if prompted ote Step 2 Option 1 Enrolling a Version 4 Panel If your panel is already version 5 skip to option 2 enrolling a version 5 panel If you do not want to save any data in the panel then upgrade the panel steps 6 7 then go to option 2 enrolling a version 5 panel Otherwise Configure a PCDirect comms task in the panel Start Insight Launch Pad page 11 then click the Enrol Panel icon Log in as installer installer you can also use admin admin Enter the details of your panel
68. ed E TCP IP ef Serial The connection could not be established or has Wr Ext modem COAN PORON ENOL been lost See troubleshooting on page 22 E Int modem Tip Connections can take up to twenty seconds to establish While Insight is negotiating the connection the panel icon changes to Note When a panel becomes connected the following operations are performed automatically refresh LAN status page 35 check for terminal edits page 39 check memory configuration page 47 download review page 62 Tip You can get more information about the current connection status of a panel Right click the panel and choose properties in the menu that appears then click the status icon Tip To get a quick overview of the status of all panels in an installation click the status tab of the Insight Toolbar It lists all panels in a flat hierarchy with all sub sites removed from the tree 2 Manual Connections You can manually connect a panel in Insight Use this option to connect to a dial up panel or if you have configured a panel to be non ps permanently connected ig y o Men MR R ME 3 Isolate M Disconnect E 4Testingh ed To connect a panel jt hA coi 2 7 Installer Entire Panel gt Delete 1 Right click the panel in the Insight Toolbar and choose Auto Connect in the menu that appears Properties Status Insight establishes a connection with the panel The connecti
69. ent window Save the current card template Print one or more ID badges based on the current template Open the template properties window Open the field management window Open the about window Selection tool Add an image field Add a photograph field Add a database field Add a text field Ej eee free w 99 Underlying Concepts Printing ID badges is a two step process First you must design a card template The card template lets you choose how the ID badge will look including any graphics and text that will appear on the card and what fonts and colours will be used You can create as many different card templates as you like each with a different layout Once a template has been created it can be used to print a batch of ID cards To print cards you first select the users who will be issued with badges then issue the print command Working With Card Templates With Insight Photo ID you can add remove and modify card templates A card template stores the layout of an ID card including any text images or watermarks that appear on the card To create a new a card template Select a Photo ID Template 1 Choose Open from the File menu or press CTRL O or press the Open button on the Photo ID toolbar 632 2 Click the Add New button 3 Specify a name for the template and specify the size of the card 4 Edit and save the template Tip To create a new template based on an existing c
70. er leave this as zero Router IP is the static IP address of the local router or gateway If you aren t using the Ethernet or FE3000 connection paths leave this as zero Subnet Mask is the TCP IP subnet mask for the local network If you aren t using the Ethernet or FE3000 connection paths leave this as zero Pick a random or sequential number for each panel The number must be unique for all panels in your Insight installation The current Control Module firmware doesn t support an external modem connection with Insight This will be added in a future release 113 5 Make CT001 idle then active To configure the l modem comms task 1 Change CT002 from active to idle 2 Change CT002 to I modem 3 Press help gt 9 and make sure the following settings are selected passa For timed fax bypass set these options to Line Test Time 0 nnnYnnn Insight None IPFast None If you want the panel to dial Insight when there is ISP Accnt an alarm set this to the phone number of the ISP Passwd Insight Server computer Dial nnnnnnnn PABX No None Back No None Cust No None Seize Aux Single DTMF Tone Line Test Count 0 4 Make CTOO2 active 5 In CT001 make sure Int Mod ACE and restart CTOO1 114 Y wo wo we W U Ww Ww U OW uo U wo U U V Ww Ww OW w oO we wo we U V U U U W uo WU U Ww U V U U U Ww U U U U U V Ww Ww WwW 0 oO oe U Ww U Y 0 Ww U Ww co we U W CI C U U U
71. erators can be assigned different levels of privilege which determine what operations they can perform Profile Dperator Profile Login Name ADMIN A Password Change Settings x Q Type Regular Operator Administrator Status Enabled Disabled Administrators Special operators can be created called administrators Administrators are like normal operators but with permanently elevated privileges Installer There is only one installer operator in any Insight installation The installer has all the privileges of an administrator plus the ability to create and delete tenants To create an Operator Click the Operators tab in the Insight Toolbar Click the New button or press the Insert key or right click the browser pane and select New Operator from the menu that appears Enter a unique name for the Operator Specify a password for the Operator Click the Types icon and allocate Operator Types to the Operator Click OK to save the new Operator N DS O To delete an Operator 1 Click the Operators tab in the Insight Toolbar 2 Right click the Operator and choose Delete in the menu that appears or click the Operator with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the Operator Tip You cannot delete yourself Operator Permissions To create an Operator you need create permissions on operators
72. es You can create a panel from a template Templates can be blank panel configurations from Inner Range or any panel that you ve exported previously Once you ve created the new panel you can download it into a physical panel at a later date Create New Panel xj Source Template The new panel will be a duplicate of the template you specify You can use an Inner Range template or one that you ve already created Template je Program Files Inner Range Insight Templ El Tl IP Door Controller Template Profile You must specify a unique ID and serial number for the new panel you can change them later via the panel properties screen Fields with a panel symbol should match the panel settings Panel Name New Panel Panel ID 00000004 W Change ID To create a panel from a template 1 Inthe Insight Toolbar decide which site will contain the panel If necessary create a new master site or elit JE ed sub site Cancel 2 Right click on the site that will contain the panel and choose New Panel From Template in the menu that appears 3 The Create New Panel window appears Enter the correct information for the panel being created 4 Click OK A progress window appears while the panel is being imported Note The new panel will be created with the name ID and serial number you specify After creating the panel you must manually set up protocol parameters and connection paths In the Insight
73. escriptions Panel Name Enter a name for the duplicate panel Panel ID Enter the panel identification number This number must match the panel ID specified in the Insight comms task If you do not know the panel ID for example the panel has not yet been delivered enter any unique number here and change it later on Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros If you do not know the panel serial number enter any number here then change it later on Moving Panels You can move a panel from one site to another site To move a panel 1 In the Insight Toolbar decide which site you want to move the panel to If necessary create a new site 2 Click on the panel you want to move but do not release the mouse button 3 Drag the panel onto the site you want to move it into A special icon appears 4 Release the mouse button The panel is moved 24 Panel Connections For communications to occur between a panel and Insight it must be connected Connections occur over a configured connection path Insight supports a number of different connection paths The following table is ranked in order of reliability and least cost best option first Path Panel Insight Suitable For Ethernet Panel Ethernet UART TCP IP Permanent connections Serial Panel UART Serial port Permanent connections Serial Panel UART gt protocol conve
74. event you want to base the alarm response on A new filter stack is created A AAA matching your criteria and the Alarm ll Response window is displayed PA 3 Enter the settings for this alarm response R o see below milan a a A Opera esponse 4 Click OK 7 Enabled Item Description Alarm Level Specifies the urgency of the alarm In practice this dictates the icon shown next to the alarm and whether the alarm is shown or hidden in the alarm handler window Response Help Specifies the help text that should be displayed when the alarm is acknowledged Operator Response If ticked the operator must enter a text message when acknowledging the alarm If cleared no text message is required Enabled If ticked alarm processing occurs normally for this alarm response If cleared the alarm response is ignored Alarm Response Message A description of the alarm This text is displayed next to the alarm in the alarm handler window Text Colour When the alarm occurs the text will be this colour in the alarm handler window Background Colour When the alarm occurs this colour will be behind the alarm 70 in the alarm handler window Beep PC s Speaker Play a Sound File Repeat Count Maximize Flash In Taskbar Message Box User Information Auto Pop Up Control Item Start Insight Review Open Filter Stack Start Insight Schematic Map Show DVR Camera Live Video Run Execute DVR Command Note When
75. g filter Exclude review that contains certain text Select the text compare thing filter then set the matching option box to isn t See review for a particular user door area Select the user door area time zone time zone function zone calculated auxiliary function zone calculated auxiliary diary or diary input or module module thing filter 64 want to Exclude review for a particular user door area time zone function zone calculated auxiliary diary input or module See review that is a particular type e g area on off system messages user access etc Exclude review that is a particular type See XMIT entries Select review for a particular XMIT message type See all Insight audit events See edits made to panel programming Insight programming or Insight permissions See operator log ons and log offs See panel enrolments Paid Feature This is achieved by Select the user door area time zone function zone calculated auxiliary diary or module thing filter then set the matching option box to isn t Select the review type thing filter Select the review type thing filter then set the matching option box to isn t Select the XMIT thing filter XMIT entries are review messages flagged as mportant by the panel Select a thing filter that starts with an asterisk Select the Insight audit thing filter Select the audit panel items audit ins
76. ght provides true integration with a range of Digital Video Recorders You can choose to view live and recorded camera images directly within Insight You can control PTZ cameras including pan tilt zoom and iris You can also issue commands directly to cameras and DVRs To add a DVR quick guide 1 FR Check the list of supported DVRs on the Inner Range web page to make sure your model is supported Set up the DVR and cameras according to the documentation that came with your DVR Enrol the DVR into Insight page 106 If you are using Insight Schematic you can drag cameras and camera presets onto your building floor plans page 94 If you are using Insight to manage alarms you can customise your alarm responses to display camera footage page 71 If you are using a dedicated monitor or hardware multiplexer you can use Insight to remotely control the DVR whilst watching video feeds on your monitor page 111 You can view video feeds and remotely control cameras directly in Insight page 107 Enrolling A New DVR You must enrol a new DVR into Insight before you can control cameras or view video feeds To enrol a new DVR Start any Insight module that uses the Insight Toolbar Edit Review or Schematic In the Insight Toolbar make sure the Browser tab is selected Decide which site you want to attach the DVR to or create a new site if necessary The decision of which site is unimportant since it has no affect on DVR in
77. h E On Note Click Schedule In the screen that appears tick the perform scheduled database backup box If necessary specify the location of the backup by clicking the ellipsis button Specify how often to run the backup and on which days and at what time to perform the backup Click OK A new Insight database backup will be created each time the criteria you entered is triggered Insight Server must be running at the appointed time for a scheduled backup to be performed To schedule automatic review archiving Note Click Schedule In the screen that appears specify the location of the backup by clicking the ellipsis button Note that archived review and Insight database backups always occur to the same directory Select the review archive schedule tab Tick the perform scheduled database archive box Specify how often to perform the archive what review should be archived and on which days to perform the archive Click OK Review will be moved from the live database to the appropriate yearly review archive each time the criteria you entered is triggered Insight Server must be running at the appointed time for a scheduled archive to be performed To manually restore from a backup 1 Ensure the Restore radio button is selected 2 Specify the backup file you want to restore from You can navigate to the file easily by clicking the ellipses button 3 Click Rest
78. h to import 4 Click Open The map is added to the selected site Tip Several sample maps are installed with Insight Navigate to the location where you installed Insight then look in the Sample Maps directory Tip You can change the scale of a map that you have imported Select Zoom from the Map menu Tip Once a graphic is imported you can delete or move the original file Schematic stores its own copy of the image Tip Schematic can open files in the following formats BMP Bitmap JPEG Joint Photographic Expert Group PNG Portable Network Graphics and TIF Tagged Image Format Pictures in other formats including AutoCAD DWG files must be converted into one of these formats prior to importing To rename a map 1 In the Insight Toolbar right click the map you wish to rename and choose Properties in the menu that appears 2 Enter the new map name 3 Click OK Operator Permissions To import a map you must have the create permission for maps To delete a map you must have the delete permission for that map To rename a map you must have the change permission for that map 90 Adding Labels You can add text labels to your maps To add labels Ensure you are in Edit Mode select Edit Mode from the File menu In the Insight Toolbar click the map you want to add the Alarm Group to Select the Label tool El Click on the map where you want to place the label Enter the
79. hange permission on that site To Move A Sub Site paid versions 1 Click the site you want to move and keep the mouse button down 2 Drag the site into its new location 3 Release the mouse button Panels are moved with the site Operator Permissions To move a sub site you must have delete permission on the site being moved and change permission on both the old and new parent sites 17 18 This page has been intentionally left blank Working With Panels You cannot work with a panel until it has been created in Insight There are three methods of creating panels 1 Enrolling this is the normal method The panel is physically connected and is fully uploaded into Insight 2 Importing with this method the operator specifies a template file that is loaded into Insight The panel is connected later on for full or partial download from the template 3 Copying the programming of an existing panel can be duplicated creating a new panel The programming of the new panel can then be fully or partially downloaded later on Tip Insight ships with a number of empty panel templates including Standard Enlarged Access Access 2 Alarms Apartments Extra Door and Special You can use these templates as a basis for panel programming without enrolling an empty panel Note Panel connections are always made through Insight Server For direct serial connections the panel must be connected to the server co
80. he mouse in a rectangle shape where you want the image to appear You can resize the image later if you want 4 In the window that appears click the browse button o and navigate to the image 5 Click OK When cards are printed the image you placed will appear on every card Tip To change the size of an image click on it once then drag one of the selection handles that appear around the image Tip To rotate an image tick the Rotate Image 90 box in the image properties window To add database fields to a template 1 Select the template you want to work with or create a new template 2 Click the Add Database Field button in the toolbar E 3 Click and drag the mouse in a rectangle shape where you want the text to appear 4 In the window that appears choose the database field that you want 5 Click the Font button and specify a font typeface size and colour for the text 6 Specify any other attributes for your text such as alignment and orientation 7 Click OK When cards are printed the information for each employee will replace the field Note You must specify a font every time you add a database field to a card Tip To change the font or colour double click the database field with the selection tool Es Tip To create vertical text tick the Rotate text 907 box in the text properties window Tip To place a barcode on your ID card use a barcode font such as 30f9 ttf Remember
81. ht comms task 3 Click OK Tip You can configure multiple paths such as direct serial and dial up so that if one path fails additional paths can be tried To set the panel date and time 1 Open panel properties and click the Maintenance icon 2 Click the Date Time button 3 To synchronise the panel time with the time on the workstation you are using click the PC Time button To set the date and time manually highlight each digit and click the up and down buttons 4 Click OK Note The panel must be connected before you can set the date or time If the panel is not connected the button is disabled Warning Changing the panel date and time causes all time zones diaries and holidays to be re evaluated which in turn could alter the state of auxiliaries calculated auxiliaries and other system entities 30 Remote Control Field Hardware You can control your Inner Range security system remotely using Insight You can control areas area lists ea i eee a amp 4001 4001 Area On auxiliaries auxiliary lists doors door lists floors floor a Ant on lists home auxiliaries and inputs pears peat amp A005 A005 Area On i amp 5006 4006 Area Off To control items remotely pedicel pest amp 008 A008 Area Off amp 009 A009 Area Off amp 8010 4010 Area Off 1 amp 8011 A011 Area Off 1 Click the Control tab of the Insight Toolbar pdr p H 2 Click the item type you want to control
82. ick the Filtered Report button in the toolbar lz A report is generated matching the criteria in the filter stack Tip If you save the filter stack with the Save Filter Stack button te then you can quickly access the report by choosing Filter Stack from the Reports menu then selecting your saved filter stack Make sure you are saving the Filter Stack and not an individual filter the Save Filter Stack button is next to the Hide Filter Stack button B at the top of each review window 67 Time On Site Report With Insight you can generate a Time On Site report Time on Site report criteria The key features of the Time On Site report are Ane o E par ven oa pun 1 Fully customisable report criteria including say O flexible start and end times multiple shift times start EE 10 2005 ena 12 10 2005 y cardholders doors 12 00 00am iso 59Pm 2 Selectable reporting fields gria 3 Choice of detailed or exception reporting modes EEE 4 Customisable shift tolerance Fi 5 Provision for worker breaks of customisable ne E duration sree resect 7 minutes or less 6 Option to export to CSV Comma Separated Values file readable by Excel and other software Records Per Page 30 Load Setings Save Settings 7 Option to export to MYOB file vo Ee sl 8 Six report inaccuracy validation triggers Cancel 9 Ability to load and save all report settings Paid Feature Time On Site reporting is licensed separately
83. ight items or audit permissions thing filter Select the audit operator log thing filter Select the audit sync panel thing filter Not all of these thing filters are available in Insight Lite You can combine any number of time and thing filters to create more complex rules For example by adding three filters you could show only review from Panel A that occurred in the last hour and contains the word granted in the message To add a filter to the filter stack Click the add filters button in the toolbar and choose the appropriate type 2 Modify the filter according to you requirements 3 If this isn t the only filter in the stack click the and or button to determine how this filter interacts with the other filters in the stack 4 Click the go button h to activate review processing for the window Tip You can search for items in the review window Choose Find from the Edit menu or press CTRL F To copy review to the clipboard 1 Select the item s you want to copy 2 Choose Copy from the Edit menu or press CTRL C Tip You can select multiple rows by holding down the Shift or Control keys whilst clicking in the review window 65 To save review to a text file 1 Optional select the entries you want to save 2 Choose Save As from the File menu 3 To save all events click the All Entries radio button To save the events you selected in step 1 click th
84. ilter Programmed Item solid Status Filters Panel Item LCD Terminal S Ample Panel ae e O o Up 1 Level T05 TO6 TO 1 upload marker D download marker EO ei X D E i q A g a T09 T10 T11 T12 T13 T14 T15 4 installed secured p sos wg m ps 7 missing not responding ad L D lt B 23 T17 T19 T20 T21 T22 T23 u unexpected unsecured not installed 1 Panel s online 99 items 0 hidden filtered NUM 7llPM 4 Unprogrammed Item translucent Item Count Navigation The browser pane is driven from the Insight Toolbar To program a particular item 1 In the Insight Toolbar click the browse tab 2 Expand the tree for the panel you wish to program 3 Click on the programming item you want Tip You can change the layout of the Insight Toolbar by selecting Preferences on the Edit menu then clicking the Interface tab Installers who are used to the terminal menus will probably want to use the installer layout Tip By default the browser pane is set to large icon view pictured You can a a eae select different views with the Browse Toolbar In particular detail view o aman iE allows you to sort the information by clicking on the column headings 34 Understanding Item Status Various graphics and symbols are used in the browser to reflect the status of each programming item Symbol Applies To Meaning Description 3 All items Programmed Items that are
85. ions A Insight Server is running but no connections will be accepted ao Insight Server is stopped The server will start again if an operator tries to log on To stop Insight Server 1 Right click the Insight Server Tool and choose Stop Database in the menu that appears Note Stopping the server can take up to one minute Warning If you stop Insight Server all operators will be forcibly disconnected All panels will also be disconnected and review and alarms will not be received until the panels are reconnected To start Insight Server 1 Right click the Insight Server Tool and choose Start Database in the menu that appears Note Starting the server can take up to one minute 97 Note To start the Insight Professional server the red lamp must be illuminating on the hardware lock which must be plugged into a USB port on the server computer Viewing Client Connections x Active Connections You can see which operators are connected to IP Address Insight Server You can also block connections ADMIN Inigh Et Sunday Mach 14 2004 21 29 127 001 ENTROPY so operators can no longer log on To view client connections 1 Right click the Insight Server Tool and p ice Block new connections Stop choose Client Connections in the menu that appears Cancel To disconnect an operator 1 Right click the Insight Server Tool and choose Client Connections in the
86. ios dl 39 VUE LOCKINO I ANIONS rt a eTe saci ota rt 39 LISTS CHING Keypad GING ve adidas 39 Comparing rSn AVINA P ANON Me owt ce el ad 39 Long Names Notes Name Lock Slider Item Picker Quick Navigation cooccocncoocncocnno 40 Searching Fanes cscs acc casters castes ng seh sacs ade or es rect cae dies aah E E NSE 41 Cross Referencing Mem Sun o iio dad 43 DIC EGIL AUS a sad 43 EMDIOYO ES unid A cd A E 44 Importing Extended User Information coocccocncoccncocccocncnononononnnnconnonnnonnnnonrnnnnnnnnnnoncnnnnnnns 44 USE r MOlOO I a Ih Sr rn ie a a a e cates les 46 Panel Memory Configurations 20 da 47 VIA aa A 51 Vial VU SIS EXIME tdt dn tee tee aa a iad aes a a ea 52 MIES EXP e E le es 54 MIP TPAC CC sa A rr a ea TEA E EEE E EAA A nh Medes 55 PP O E a N ee eee A T 99 EA A edema tat a ide aTa 56 MAN ONS oe cnet ccs pro o E cane aivetns ier ween emanmaneneeene reg sasteneneueeteee 56 A A A hes AET T muses E of MSIN REVIEW cens mepe a leo dera isiino dci suet ciel ocadero 61 WINIGENIVIING CONCISA A A ec I 62 INSIGHT AUO EVON a A ao 62 AAA A O tie etd tceten a finda A asad 63 lL lal aCe MW cd la ene oe on del ee era eee 64 Moving The Review Pointer ir beaded 66 O o a ate E e ere in no a N a aea aea e 66 GUSTONTREODOA Sd a aa a eaaa eaa arar ae aaa eiaa aaa Eaa 67 TEOSE RO DONE esco nn E lea qa eb del a e cd oo o ued 68 A O O balou eases Daeee aoa eae tek 69 PACKMOWICUOIMG AAR INS cin ast airaa A ans ciencia 69 Worki
87. irections which will vary depending on the device 6 Click the Save Changes toolbar button to save your changes Note Direct image acquisition is available for devices that support the Windows Image Acquisition WIA interface in Windows XP For other devices and operating systems capture the image to your hard disk first then attach the image 46 To pop up the photo automatically when the user badges their card See working with alarm responses on page 70 To print an ID badge without starting Photo ID Open the user for editing Click the Employee tab Click the Print Badge button al If more than one card template is defined you will be asked to choose a template In the print dialog that appears click Print EAS Paid Feature To print ID badges you must have a licence for Insight Photo ID To remove a photograph from a user Open the user for editing Click the Employee tab Click the Remove Photo button O Click the Save Changes toolbar button to save your changes a cae Panel Memory Configurations Each Inner Range panel has a database for storing users and programming information The size of the database is determined by the size of the memory chip on the panel 32 128 or 512 kilobytes For each memory size there are a number of memory configurations such as Standard Alarms and Special that determines how many items of each type are stored by the panel This count of items is known as
88. iris buttons Some cameras can be programmed with presets Activating a preset sets the zoom focus iris tilt and zoom to a known position Use your DVR software to program your camera presets To activate a PTZ camera preset 1 Click the video window containing the camera you want to control 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 108 Make sure the video window is in live video mode click alf Click the preset button The preset controls appear Enter the preset number you wish to activate Click Go The camera moves to the selected preset DIS Tip You can also activate camera presets in Insight Schematic See page 94 Working With The Video Timeline Video Timeline Each video window maintains a video timeline The Current 28 10 2005 2 29 08 PM timeline applies to all cameras in the window For example if you add 5 cameras to a video window then set Date Time 28 10 2005 08 29 the time line to March 15 at 10am then each camera will az show archival footage from March 15 at 10am ae a 00 00 12 00 23 59 The time line is ignored if the video window is showing live footage To view live footage 1 Click the video window containing the cameras you want to switch to live feed 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 3 Click the live video button malt The live video button turns red indicating you are watching live video Tip Th
89. irtual panel 1 In the Insight Toolbar right click the virtual panel you wish to delete and choose Delete in the menu that appears 2 Click Yes The virtual panel is deleted Warning Deleting a virtual panel cannot be undone except by creating a new virtual panel and setting it up again Think carefully before deleting a virtual panel Tip Deleting a virtual panel doesn t delete the member panels and their programming remains unchanged Future programming changes can only be made on the individual panels unless you create a new virtual panel 59 60 This page has been intentionally left blank Insight Review Insight Review lets you search filter and print security events from your Inner Range security system The Professional Edition also includes advanced alarm handling and report generation Use Insight Review to View live and archived review Search and filter review data Specify advanced alarm rules professional edition Acknowledge alarms professional edition Generate reports professional edition Review Toolbars Browse Toolbar Insight Review ADMIN File Edit Launch view Report Help smsi talr Dl xj Insight Review 1 E A Master Site DE standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standard 512k standar
90. is added to a virtual panel it is called a member panel A virtual user is like a regular user except the user exists in all of the member panels and is programmed from a single location Insight makes virtuality as simple as possible by allowing you to edit users in a single location You can program all the fields you can normally program for a user such as name PIN number user type expiry and fob options When you save your changes they are sent to each member panel in the virtual panel Although you may think of virtual users as existing in one place in reality Insight has to convert your changes into real users in real panels and this introduces some complexity For example the member panels may have different memory configurations You may also want a user s access rights to be different in each member panel Member panels will be connected to different field hardware and items such as extra area cannot be programmed from a single location since the extra area will almost certainly be different in each member panel Insight solves these problems using virtual links Virtuality and virtual links will be explained in more detail in the following pages 51 Virtual Users Explained To understand virtual users imagine you have two panels with the following programming For simplicity we are ignoring the fact that user 1 is normally INSTALLER and user 2 is normally MASTER Panel A Panel B Woot John oo John 0
91. is installed it creates a single site called Default Site Previous Software In PCDirect and WinDirect sites are called clients Sites are more powerful because e One site can hold more than one panel e Sites can be contained within other sites forming a hierarchy Master Sites and Sub Sites If a site is contained within another site it is called a sub site Sites that are not contained by other sites are called master sites Paid Feature You cannot create sub sites in Insight Lite To Create A New Master Site 1 Right click the blank white area below the bottom of the Sites Tree and choose New Master Site in the menu that appears Tip you may have to scroll to the bottom of the Site Tree to find the blank area 2 Enter a unique name for the site 3 Click OK To Create A New Sub Site licensed versions 1 Right click an existing site and choose New Sub Site in the menu that appears 2 Enter a unique name for the site 3 Click OK Operator Permissions To create a new master site you must have the create permission for sites To create a new sub site you must have the create permission for sites and the change permission on the parent site 16 To Edit Or Rename An Existing Site 1 Right click the site and choose Properties in the menu that appears 2 Edit the details of the site 3 Click OK Operator Permissions To edit or rename a site you must have the c
92. is only applies to cameras in the active video window Other video windows are unaffected To view archival footage October 2005 Mon Tue Wed Thu Fri Sat Sun 1 Click the video window containing the cameras you want to see i 2 archival footage for ae eae 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 18 19 20 21 22 3 Inthe Video Timeline box enter the date and time in the Date Time 25 26 27 EB 29 box or click the calendar button and select a date then drag the ZA Today 28 10 2005 slider control to set the time Date Time 26 10 2005 08 29 eee y The live video button turns blue indicating you are watching archival video 00 00 12 00 23 59 To set the time code to a review event 1 Make sure the video window containing the cameras you want to see is open If necessary create a new video window and assign cameras to it 2 Open the review window containing the review message Make sure the video window isn t completely obscured by the review window 3 Drag the review event and drop it onto the video window The time code is changed to match the date and time of the review event 109 To control playback of archival footage Video Playback 1 Enter playback mode see to view archival footage above ET LS 2 Use the video playback controls described below a i bp Play forward normal speed 4 Play backwards normal speed poa m Freeze current frame gt Play f
93. ity seem complicated If you set up your physical panels correctly then it becomes much easier To set up virtuality in a new system 1 Work out how many users will exist in every panel This may equal the capacity of your panels or be a smaller number Any leftover users can be programmed specifically on that panel Make sure to leave some headroom for future use for example if your system currently has 100 users you may wish to assign 200 virtual users Program all of the users into consecutive slots in one of the panels Set up the user types for the users you have created Again use consecutive slots Make sure that the corresponding slots in the other panels do not contain important information They will be erased in the creation process so copy records to safe locations if necessary 5 Create the virtual panel using the Master Panel method PRR Master panel select the panel you set up in steps 2 and 3 Starting record select one less than the first user you set up in step 2 So if you started programming your users at U0010 enter 9 here of records enter the number you decided in step 1 If you create your virtual panel using this method then the virtual users and virtual user type links will all be created for you by Insight All you need to do is edit the virtual users as required Tip Insight uses colours to differentiate between virtual and non virtual items Refer to the table below Icon
94. ke sure you have specified the correct serial port on your PC and that no other programs are using this port If you are using Serial Port gt Panel UART and you are using a USB serial port try using a legacy physical serial port if possible Make sure you have given Insight the correct protocol information In particular check that o The protocol is set to Insight Make sure the other Insight options are correct page 113 Try stopping and starting the Insight comms task Try restarting your computer If you are using the PCDirect protocol to enrol the panel 22 Make sure your panel ID is unique Even though PCDirect doesn t use it Insight still checks this number because it will be used later on Make sure you have given Insight the correct protocol information In particular check that o The protocol is set to PCDirect o You have entered the correct installer PIN Check the configuration of your PCDirect comms task matches with the Insight software o Connection method and parameters including baud rate etc If you are using Serial Port gt Panel UART make sure you have specified the correct serial port on your PC and that no other programs are using this port If you are using Serial Port gt Panel UART and you are using a USB serial port try using a legacy physical serial port if possible Try stopping and starting the PCDirect comms task Try restarting your computer Creating Panels From Templat
95. l configure CT001 as Insight page 113 Ensure Ethernet options are configured including Insight IP Panel IP Router IP and Subnet Mask Ensure Ethernet options are set to ACE 2 In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears 3 Click Ports 4 On the Ports tab tick the TCP IP option 5 Click OK Note This information applies to a panel with an Ethernet UART If you are using a protocol converter such as Lantronix configure a serial connection then consult the documentation that came with your converter 25 To configure a serial connection 1 In the panel configure CT001 as Insight page 113 Ensure serial options are configured including panel UART port and baud rate Ensure serial options are set to ACE 2 In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears 3 Click Ports 4 On the Ports tab tick the Direct Serial option 5 On the Serial tab set the PC serial port and baud rate The baud rate must match the baud rate you programmed in step 1 6 Click OK To configure a dial up connection 1 In the panel configure CT001 as Insight page 113 Ensure serial options are configured including panel UART port and baud rate Ensure internal modem options are set to ACE In the panel configure CT002 as I modem page 114 In Insight right click the panel in the Insight Toolbar a
96. l time triggers Insight Toolbar Selected Camera Feed Insight Review INSTALLER 127 0 0 1 Insight DYR Yideo Stream EZ cl 9 File Edit Launch View Reports Window Help Insight Professional by Inner Range v3 0 0 0 Click For Important Information 4m 0 90 ir x A Default Site E Sample Panel 20 Sample DVA En Factory Eh Reception En Carpark En RED Em Logistics h Engineering Browser Control Status Camera PTZ Control Video Timeline Video Playback Current 28 10 2005 9 44 29 AM gt gt ta ta t Ta Date Time 28 10 2005 09 42 y in i lolx Zoom Focus Iris A os JAJA ke 00 00 12 00 23 59 ADO Alarnf s Gl 0 Panelis online lt Camera Camera Timeline Playback Layout Pan Tilt Zoom Focus lris Controls Controls Controls The Insight Toolbar lets you open video feeds and send control commands The camera pan tilt and zoom focus iris controls let you control PTZ cameras The timeline controls let you locate previously recorded footage The playback controls let you switch between live view and recorded playback modes The layout controls let you arrange your video feeds and OSD on screen display DVR Control Bar Paid Feature Insight DVR integration must be licensed separately Insight DVR integration requires Insight Professional 105 About Insight DVR Integration Insi
97. lbar 2 Select the operator response you wish to modify Click Edit Make any changes you require Click OK DA e WN To apply an operator response when acknowledging an alarm 1 Double click the alarm to open the alarm acknowledgement screen 2 In the Operator Acknowledgement field click the pull down arrow and choose the appropriate response You can optionally modify the text if required 3 Click OK 13 74 This page has been intentionally left blank Insight Archiver SQL Edition Insight Archiver provides a one click backup solution for your Insight security database All database components including review and panel programming are archived into a single file for convenient storage Insight Archiver can also archive review to a separate file Backups can be scheduled to occur automatically or run manually Porro File Launch Help Use Insight Archiver SQL Edition to Insight Professional by Inner Range v2 2 0 8 Cick For Important Information SQL Backup Restore tool Backup Restore Review Only Backup your database Restore a previous backup Move review to an archive Schedule automatic backups Sched ose Archive path C Program Files Inner Range Insight Backups lt Archive Review Insight Versions Insight Archiver SQL is part of Insight Professional Insight Versions A simpler version of Insight Archiver is part of Insight Lite Insight Archiver Lite can back up your
98. lect an item because it is underneath another item then move the top item out of the way or right click the top item and choose make last in the menu that appears Tip You can make fine adjustments to the location of an item by tapping the arrow keys on your keyboard while the item is selected To resize text images database fields or photos 1 Select the template you want to work with or create a new template 2 Make sure the selection tool Es is selected by clicking it in the toolbar 3 Click the text field or image you wish to resize Selection handles appear around the item 4 Click one of the selection handles and drag it to a new location To edit the properties of an item 1 Select the template you want to work with or create a new template 2 Make sure the selection tool Ex is selected by clicking it in the toolbar 3 Double click the text field or image you wish to edit 103 This page has been intentionally left blank 104 Insight DVR Integration Insight DVR Integration allows operators to control Digital Video Recorders and cameras within Insight including the ability to view live and historical video feeds Use Insight DVR Integration to Attach DVRs and cameras to Insight View live and historical video feeds directly in the Insight workspace Remotely control PTZ cameras Access recorded video information based on review events Switch cameras and video feeds based on custom rea
99. lick the hyperlink that says Click here for registration form Warning If you fail to register in the 30 day period Insight will revert to Lite operation As soon as your permanent Professional key is entered Insight will return to Professional operation Tip The Insight serial number is stored inside the hardware key You can quickly check the serial number by opening the About box in any module rs a iy NS 11 Licensed Modules Your Insight Professional licence provides unlimited access to the core Insight Professional modules such as Insight Operators and Insight Schematic The following features or functions are licensed separately Insight Photo ID Insight Time On Site Reporting DVR Integration Panel Licensing Insight Professional includes a license to enrol one panel To enrol additional panels additional licenses are required Contact your Inner Range distributor Workstation Licensing Insight Professional includes a license to log in from one workstation To enrol additional workstations additional licenses are required Contact your Inner Range distributor About Fixed Workstation Licenses When you purchase workstation licenses they are initially floating AS soon as an operator logs on from a new non server workstation the license becomes locked to that workstation You can manually unlock a licence at the rate of one workstation per week To unlock a workstation license 1
100. lti panel multi workstation system panel connectivity is controlled via the Insight Toolbar Tip Insight uploads review from panels whenever they are connected even if the Review module is not running Insight Audit Events Insight generates its own review entries called audit events Audit events are generated when operators log on and log off when alarms are acknowledged and when items are edited in Insight Edit Tip You can filter specifically for audit events Open a review window add a new Thing filter and set the thing to Insight Audit 62 Review Windows Review is examined in a window called the review window You can have as many review windows open at a time as you like each with its own set of filters To open a new review window select New from the File menu or press CTRL N Using the Review Toolbar alg EMS Oya ps Using the Filter Toolbar Y cu 2 CL Open a saved filter Open a new review window Open a saved filter stack Save the current filter stack Show or hide the filter stack Turn auto scroll on or off Create a filtered report Select review archive Save the filter for use later subsequent and filters Remove the filter from the filter stack Add a new filter to the filter stack and stops review processing Starts and stops review processing for this window Clear the current window Disabled if review processing is enabled I
101. m Sample Panel 1 In Insight Review select the Control tab of the Sample DWA Insight Toolbar DE 2 Right click a video camera in the tree and em Rec Mmmands choose Show Video in the menu that appears o Eu METEO o h RED A new video window is opened E Logi 2 h Engineering Tip Eppes A it cad eed tease You can add additional cameras to the window See working with layouts on page 110 Tip You can switch to a different camera without creating a new video window Simply drag the new camera from the Insight Toolbar and drop it onto the video window To assign cameras to a video window 1 Click the video window you want to add cameras to and make sure the layout contains the number of cameras you want to add page 110 2 Inthe Insight Toolbar make sure the Control tab is selected 3 Drag cameras from the Insight Toolbar and drop them onto the appropriate panels in the video window Video feeds are added and synchronised to the time line of the video window 107 Working With The DVR Control Bar The DVR Control Bar lets you manage your cameras You can switch between live and archival footage change the time code of the video window and change the number of cameras displayed For PTZ cameras you can pan tilt zoom iris and focus the camera by remote control or activate a camera preset DYR Playback Control ES Camera PTZ Control Yideo SEET video Playback Layouts OSD
102. mputer For dial up connections the PC modem must be connected to the server computer Paid Feature By default you can only manage one panel with Insight Professional If you want to manage multiple panels with Insight Professional you must purchase a multi panel licence Enrolling Panels Be i oe hd i eee xi Enrolling a panel makes the panel available in Insight and Dare e also uploads reads all of the existing programming and eco ES cons E users from the panel To upload a panel Lai Panel Name Sample Panel Panel ID 00000005 Ea T IPDoor Controller e The panel must be powered on seit umber PA l yr e Insight must be able to communicate with the panel Add To Sie Defaut Ste E via direct serial dial up or TCP IP Communications e A comms task must be configured in the appropriate Protocol Insight ale format For PCDirect consult your programming Encryption Key ed manual For Insi ht see page 113 Connection Serial Port gt Panel UART y g p g Baud Rate 3600 y le PC Serial Port fi y To enrol a panel Panel Server Loca El i Installer PIN 1 In the Insight Toolbar decide which site will contain the panel If necessary create a new master site or __ Cancel sub site 2 Right click on the site that will contain the panel and choose Enrol Panel in the menu that appears 3 The Enrol Panel window appears Enter the correct information for the panel being enrolled
103. nd choose Properties in the menu that appears Click Ports On the Ports tab tick the Internal Modem option On the Internal Modem tab set the dial up number If you are using fax bypass tick the fax bypass option Click OK oN oe Oy ON Tip In timed fax bypass mode Insight calls the panel hangs up after 2 rings then re dials the panel 60 seconds later You must activate the timed fax bypass mode in the panel see the callout box on page 114 Permanent Connections If your panel is wired for Ethernet or direct serial connections then you will generally want to leave it permanently connected Insight can be configured to always keep a connection open on one of these paths this is known as a permanent panel connection On the other hand for dial up connections you generally want to choose when the panel is connected manually This is called a non permanent connection To set up a panel to be permanently connected 1 Inthe Insight comms task for the panel ensure that Ethernet and or direct serial paths are configured and enabled 2 In Insight ensure that Ethernet and or direct serial paths are configured and enabled pp 25 26 Right click the panel in the Insight Toolbar and choose Properties in the menu that appears Click Protocol Select the Connection tab select the Permanent Connection radio button Click OK Insight will attempt to keep the panel connected via Ethernet or dire
104. nfigure a single modem for both incoming and outgoing calls If you want to make and receive calls you will need two different modems Panel Properties You can find out further information about your panel by opening the panel properties window From here you can rename the panel change Insight protocol settings configure communications ports set the panel date and time perform directory maintenance and inspect other panel properties such as firmware version and PCB revision To open panel properties 1 Right click the panel in the Insight Maintenance Profile y Profile Profile Panel Name Sample Panel Serial Number 2635 Change 151 esca Country Country AL Master Site Master Site J Sub Site Master Site Protocol Notes v Update Info Toolbar and choose Properties in the window that appears 29 To change protocol settings 1 Open panel properties and click the Protocol icon 2 Fields marked with a Control Module icon must match the corresponding settings in the Insight comms task 3 Click OK Tip You can configure Insight to connect panels automatically under certain conditions Open panel properties click the Protocol icon then click the Connection tab To change port settings 1 Open panel properties and click the Ports icon 2 Fields marked with a Control Module icon must match the corresponding settings in the Insig
105. ng With Alarm Responses ita 70 Working With Help RESPONSES onc ii A A cd 12 Working With Operator Responses iia 13 INsIGht Archiver SQL EGON espias erica 75 InSIghticenee Managers ad dd 7 Registering Insight Professional cccccccceccssccceeeceseccuceseeeceecsueceueeceeeseessueeseeeseeessueeneeeaes 17 LICENSE MOUSE ad ee 78 ee ill A A ON 78 NV ONKSTATION LICONSIIG esca alerta acetato 78 About Fixed Workstation Licenses iii ia 78 MOD OCT ALO NS eyes te wreck sce dcte nes ici dilata 79 WOKINO WN TEED OCA Sos td tl te ene 80 WOKING Operator YD OS rien o to o ats 81 WOrKNO VYNNA Pe MISSION andar A id 82 Working With Module Permission ia 83 WORMS YV VV OTK StA ONS da id todos a e e he ete 83 WOKING NVA PENAS no 85 MSIJE CANA Mo oath hae 89 e O ace 90 eclipse er o y ne ait atta una tate aon agit 8 91 ARI Alarmi Grou A did a e el be ar or aon ao do 91 Working With Surveillance WEIS raras A A a 91 Adding Surveillance ems ur a A vi 91 Understanding Surveillance ltem StAUUS x6 tt te 93 POCO GC AMICON AS a A A dea 94 Adding Camera Presencia dida iii 94 Creating DAIDOWN S a oi oda 95 Working In Surveillance MOE dan 95 Alarm PROCESSING ici 95 insight Server Tod actrices 97 Starting and Stopping Insight Server idiota ob 97 Viewing Client CONMECIONS seisseen A a ates ae a or E EE 98 GoOntgurina YOUr Modem POOl cita sa 98 INSIONERNOO Diana a a aa a A E E A 99 UNdenyvInda Once iS rai caldeado edo detal 100 Working With Card
106. nsight Review Oj x os E A El E E Review Toolbar Period Filter ds 5 8 6 1B 2 eview Toolba E m La Period Last y 24 Hours y gt El E Thi Filt and Thing Panel y lis y Sample Panel y gt E e In iter 9 Source DatefTime Detas ON 4 Sample Panel 26 10 2005 1 20 28 PM 103 Module not initialized FO1 F01 Sample Panel 26 10 2005 1 20 30 PM 104 TO1 X06 On by 41 1 4001 Exit Aux Fil r T l r Sample Panel 26 10 2005 1 20 30 PM 105 A1 1 4001 on by Insight Remote te 00 ba Sample Panel 26 10 2005 1 20 32 PM 106 TO1 X06 OFF by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 27 21 PM 111 A1 1 4001 off by Insight Remote Sample Panel 26 10 2005 1 27 21 PM 112 Module not initialized FO1 FO1 Sample Panel 26 10 2005 1 28 01 PM 115 Module not initialized FO1 F01 Sample Panel 26 10 2005 1 28 03 PM 116 T101 x06 On by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 28 03 PM 117 A1 1 4001 on by Insight Remote Sample Panel 26 10 2005 1 28 05 PM 118 TO1 X06 OFF by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 29 22 PM 123 41 1 4001 off by Insight Remote Sample Panel 26 10 2005 1 29 22 PM 124 Module not initialized FO1 F01 Fi t S t k Sample Panel 26 10 2005 1 30 46 PM 127 Module not initialized FO1 F01 iter otac Sample Panel 26 10 2005 1 30 47 PM 128 TO1 x06 On by 41 1 4001 Exit Aux Sample Panel 26 10 2005 1 30 47 PM 129 A1 1 4001 on by Insight Remote Sample Panel 26 10 2005 1 30 49 PM 130
107. o represent a blank value e A carriage return appears at the end of the 22 field indicating the end of that user and the start of the next user Tip CSV is a common file format that can be exported by most software Check the documentation that came with your software The field order and format that Insight expects in the CSV file is shown overleaf 44 Num CO N OD 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Note Field First Name Second Name Title Gender Date of birth Street Suburb City State Country Post Code Phone Number Work Phone Number Home Phone Number Home Mobile Phone Number Work Mobile Fax Number Home Fax Number Work Email Home Email Work Position Department Card Number Data any text any text One of the following values Mr Mrs Ms Miss Dr Professor Sir Lord Lady One of the following values M m O F f 1 A date format matching the locale of this computer go to Control Panel Regional amp Language Options for Windows XP or Control Panel Regional Options for Windows 2000 e g for Australia the format is normally dd mm yyyy You should specify a 4 digit year value for correct processing any text any text any text any text any text any text any text any text any text any text any text any text any text any text any text any text any site code number
108. occoocccocncccnoconoconccncnonononononononnnnonononnnonnnonnnnnnnnnnnnnnannnnnrnnnnonanenaninnnns 8 INTFOdUCIRO MSI Earn a a a a a a a 9 Product AIONIONS eneee it 10 Registering INSIONU Protesis A A a 10 Insight Professional Demo Edition ccoccococcconccoonoconoconoconccnnnonanonononnnonnanonanonaronaninnanens 10 E A oC ce nC eo eee eee ene 11 royce 1010 Lauda Pad oia i LUIS AG a IMFO Oia co die rented nan a a a a a ied ana a a A EENS 12 LOSING a Rene amee A o A O 12 changing Launch Fad PIelere NCOs a A O os Os 12 Changing Client SetndS Vidal cas ee aceon te Ree 13 TAC MISTING oo 1 A RO ACME O OO o A A ceeaetseatcegecten ae 15 WOrKINO VIN SES MAMA enp eae eat otra a ae ei reae aane eane 16 WOKING AUA Panel E A A eo ceita 19 EMONG AROS sti a indica 19 Creating Panels From Templates nasa nariz dh 23 Bis A a nee ne ane ee one ean eee een ee ee one eee 24 MOVNO FAIS oss sees ci cite ti diste 24 Panel COMMCCUONS doi 25 Permanent Edecanes 26 Panel late CONEA aa A a 21 Understanding Connection Status ius dias 27 Manual O MING CONS errada ia 28 Modem IB IOC KING essor e bra a aaea 29 o aein i ee a ae 29 Remote Control Field APO WANG 0 ar N ceeeee 31 a a aa tn ne a a a E tenes 33 USIDO Me BrOWS E sainn aa oO e et On Oe ee eee nee ee ee oe Oe ey 34 Understanding tem lat Ai 35 USMO FIETS A E AEE A a R 36 O A a a a EAL ES 37 onime and Omne Edil azsa aa eaaa e 38 PIN DISCOVOTOQ oi eraa a hse Sees a aa ae a aa aa ered oc
109. on icon turns green with a tick upon success or red with a cross if the connection could not be established Browser Note The connection will remain active even if you close all Insight modules The connection will only be broken if you choose to disconnect or if the Insight Server is stopped Tip If the panel is configured with multiple connection types for example direct serial and dial up Insight tries the best path first Insight always tries to connect in this order TCP IP direct serial dial up to external panel modem dial up to internal panel modem GSM Only configured paths are tried see page 30 Tip If you don t want to use auto connect you can manually specify a connection method After right clicking the panel choose connect in the menu that appears then specify the connection method to try You can only select paths that have been configured for that panel Operator Permissions To connect to a panel you must have the control permission for the panel To disconnect a panel 1 Right click the panel in the Insight Toolbar and choose Disconnect Note If you disconnect a panel and it is configured for permanent connection Insight will immediately attempt to reconnect with the panel You should configure the panel with a non permanent connection first See page 27 Operator Permissions To disconnect a panel you must have the control permission for the panel 28 Modem
110. on only Changing Launch Pad Preferences Wallpaper Image You can customise aspects of Launch Pad C None Library Sydney Harbor y i 1 On the Edit menu click Preferences C utom Ses River Stones bs Sand Vinyl 2 Make your changes 3 Click Save or Apply The settings are e Play Sounds clear this check box if you do not want to hear a beep as the mouse moves over a launch button e Wallpaper change the appearance of Launch Pad Choose from a library of built in wallpapers or choose your own You can also fade the wallpaper to make it less obtrusive Tip Settings are saved per operator lf you log on to launch pad your previously saved settings are restored When launch pad starts no operator is logged in You can still change preferences which will be restored the next time launch pad is started 12 Changing Client Settings xi Server Logging Client You can change Insight settings for your workstation These Server Address settings apply universally to all modules on the workstation Mir lar code ici The address can be an IP address or a Net hame The server is installed on 1 Onthe Tools menu click Insight Client Settings IS e amp different computer ort 75 2 Make your changes 3 Click Save or Apply Test Network Encryption Network messages between client and server should be encrypted to Th e setti n g S are prevent spying This
111. oose Entire Panel gt Compare Records in the menu that appears 3 A message is displayed indicating if any records are different 39 Note It can take up to 30 seconds to compare a 512k panel You will receive a message when the comparison is complete Note Insight will not tell you which specific records are different only that there are differences For example the message areas are different could mean that 1 2 or all areas are different between Insight and the panel Tip If you have established that there are differences and you want to synchronise remove them then you should mark the different items for upload if you want to preserve what is in the panel or download to preserve what is in Insight To compare part of a panel with Insight 1 If the panel is offline connect to the panel 2 Expand the panel tree and locate the item type you want to compare 3 Right click the item in the tree and choose Compare Records in the menu that appears 4 Amessage is displayed indicating if any records are different Long Names Notes Name Lock Slider Item Picker Quick Navigation Long Name and Notes Insight lets you enter long names for all items and a notes field for recording miscellaneous details Name Lock Slider Although Insight allows for long names on all items the Control Module only has limited space for names To spare operators from the chore of entering both long and short name
112. ore 4 If Insight Server is running you will be asked to wait while the Server is stopped 5 Your Insight database is replaced with the backup Warning When you restore from a backup the existing Insight database is deleted and replaced with the backup Note Insight Archiver must be run on the Insight Server computer 76 Insight Licence Manager Insight Professional requires licence keys to function These licence keys are stored in the USB hardware lock that was shipped with Insight Professional Use Insight Licence Manager to e View installed licence keys e Install and remove licence keys x Product Serial Number Serial Number 4FBA 55C2 Installed Licence Keys Serial Number B525 61B3 444D 5DED Insight Professional All Modules E2D0 BCB9 F48F 27C7 Multi Client 2 Clients ea e The serial number identifies your Insight installation e The licence keys determine which features of Insight are available Paid Feature Insight Licence Manager is part of Insight Professional Registering Insight Professional Insight Professional will operate in Professional mode for thirty days from the initial installation date During this time you must contact Inner Range for a permanent Professional licence key To register Insight Professional 1 Choose About from the Help menu of any module 2 Click the hyperlink that says Click to Register A new window appears 3 C
113. orward high speed 44 Play backwards high speed lp Advance forward one frame 4 Advance backwards one frame II Freeze current frame Working With Layouts Layouts Oso You can show up to sixteen cameras in a single video window Each camera is synchronised with the time controls for the video window To change the layout of a video window 1 Click the video window you want to change 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 3 Make sure the Layouts tab is selected 4 Click a new layout 5 Drag cameras from the Insight Toolbar onto the new layout Note If you switch to a layout with fewer cameras than the current layout then Insight will discard any leftover cameras You can always add the cameras again by dragging them from the Insight Toolbar and dropping them on the layout Insight can superimpose an On Screen Display OSD for each camera in a video window The OSD shows the name of the camera To activate the OSD for a video window _ Click the video window you want to change 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 3 Make sure the OSD tab is selected 4 Tick or clear the Show Camera Name box Tip Turning on the OSD effects all cameras in the current video window 110 Sending Commands To A DVR Or Camera You can send a model specific command to a DVR or camera Right click the DVR or camera and choose Commands
114. otographs Text and images are the same on every card in a batch They form the layout of the card Database fields and photographs are different for each employee They form the information on the card To add text to a template Select the template you want to work with or create a new template Click the Add Text Field button in the toolbar l Click and drag the mouse in a rectangle shape where you want the text to appear In the window that appears enter the text that you want to place on your card Click the Font button and specify a font typeface size and colour for the text Specify any other attributes for your text such as alignment and orientation Click OK When cards are printed the text you entered will appear on every card e Note You must specify a font every time you add text to a card Tip If the text is chopped off then you need to increase the size of the text rectangle With the selection tool le click the text on your card layout and drag the selection handles to make the rectangle bigger Tip To change the text font or colour double click the text with the selection tool e Tip To create vertical text tick the Rotate text 907 box in the text properties window 101 To add images to a template 1 Select the template you want to work with or create a new template 2 Click the Add Image Field button in the toolbar 1 3 Click and drag t
115. plicate a panel that you have already enrolled and coe You must specify a unique ID and serial number for the new panel then download the duplicate panel into a physical panel at a bau can change them eter vih panel popeties scieen Fi later date Panel Name Duplicate Panel Panel ID 500 e dl To duplicate a panel Serial Number 4840 e 1 Inthe Insight Toolbar decide which site will contain Cancel the duplicate panel If necessary create a new master site or sub site 2 Hold down the Control key on the keyboard 3 Click on the panel you want to duplicate but do not release the mouse button 4 Drag the panel onto the site that will contain the duplicate A plus sign appears 5 Release the mouse button You can release the Control key as well 6 The Copy Panel window appears Enter the correct information for the panel being created 7 Click OK The new panel is created Note The new panel will be created with the name ID and serial number you specify After creating the panel you must manually set up protocol parameters and connection paths In the Insight Toolbar right click the new panel and select Properties from the menu that appears then click the Protocol and Ports tabs Operator Permissions To duplicate a panel you must have the create permission for panels the inspect permission on the panel being copied and the change permission on the site that will contain the copy Field D
116. quickly show and hide items with the filter buttons Click show programmed to hide or show programmed items Click show blank to hide or show blank unprogrammed items Click show normal to hide or show records that aren t surplus shadow or marked Click show upload to hide or show items marked for upload from the panel Click show download to hide or show items marked for download to the panel Click show surplus to hide or show surplus records Click show shadow to hide or show shadow records Click installed to hide or show secured hardware Click missing to hide or show missing hardware Click unexpected to hide or show unexpected hardware Click not installed to hide or show uninstalled hardware Stes 206e f OFF To use the filter buttons 1 Click the appropriate filter button If the button is active pressed in then items matching that type will be displayed Note Filters are saved for each different item type even when you exit Insight Edit Always check the item count bottom right corner to see if there are any items hidden in the current view Using Filter Text You can filter based on text that you specify Text filtering can be applied to the name address or notes field of regular items and also the site code and user type of users To use filter text 1 Select the field you want to filter on Name in panel is the short name of the item Name is the full length Insight name Address is the notate
117. r 8 Click the map where you want to drill to The cursor changes back to a regular arrow Tip In Surveillance Mode you can follow a drill down by clicking twice In Edit Mode you can follow a drill down by right clicking and choosing Follow Link in the menu that appears Working In Surveillance Mode Insight Schematic starts monitoring the status of all surveillance items when you activate Surveillance Mode To activate surveillance mode 1 Select Surveillance Mode from the File menu In a few moments the state of all surveillance items is updated site or buildings Note Insight Schematic cannot monitor the status of panels that are not connected Schematic places a cross over all point surveillance items that belong to offline panels and draws all area surveillance items a dim grey colour Alarm Processing Schematic has a simple alarm reporting and clearing mechanism Items that go into an alarm or tamper state flash and change colour Point surveillance items go red for alarm and orange for tamper in addition the text in alarm flashes while the alarm is active and had alarm if the alarm condition has passed Area surveillance items go red when in alarm and orange when in tamper in addition the flashing speed halves when the alarm condition has passed Alarms will continue to flash even after the condition that caused the alarm ends You must clear alarms from Insight Schematic manu
118. rator from G E O a a 86 To assign an item to one or more tenancies 1 You must log in to Insight Operators as installer or an administrator 2 Click tenant 3 Double click any tenancy in the browser pane If there aren t any tenancies defined you will need to create one first 4 Click members 5 Locate the item in the items tree Panel items are in the sites branch Review filters are in the review branch Operators and workstations are in the security branch Right click the item and choose see all tenancies in the menu that appears Tick the tenancy or tenancies that the item should belong to Click OK The item will become invisible except to operators sharing one or more common tenancy SAD To make an item visible to all tenancies 1 You must log in to Insight Operators as installer or an administrator 2 Click tenant 3 Double click any tenancy in the browser pane If there aren t any tenancies defined then the item is already visible to all tenants subject to Operator Type permissions 4 Click members 5 Locate the item in the items tree Panel items are in the sites branch Review filters are in the review branch Operators and workstations are in the security branch 6 Right click the item and choose see all tenancies in the menu that appears 7 Uncheck all the boxes in the belongs to window 8 Click OK Note This method always works if you are logged on as ins
119. re importing from the CSV file If you enter 0 all records will be imported 5 Click OK Tip It s a good idea to write lock the panel page 39 so that changes won t be written to the panel until the import is complete Operator Permissions To import extended information you must have the change permission on each user being imported If you do not have the change permission on a user the user is skipped and the next available record is used Insight Versions Insight Lite will only import First Name Second Name and Card Number Although ignored the other fields must still exist or be empty no text between the commas User Photographs You can attach a photograph to a user either from an existing picture file on your computer or by acquiring a picture from a device like a scanner or digital camera You can configure Insight to automatically display the photograph when the user badges at a door To attach an image from your hard disk to a user Open the user for editing Click the Employee tab Click the Attach Image button al Browse to the image file you want to attach Click OK Click the Save Changes toolbar button to save your changes oS a To acquire a new photograph and attach it to a user 1 Open the user for editing 2 Click the Employee tab 3 Click the Acquire Photo button 1 4 Select the device you will be acquiring the image from e g camera scanner 5 Follow the on screen d
120. rofessional Demo Edition Insight Professional is available in a demonstration edition This version is identical to Insight Professional with five exceptions SS e Operator passwords are bypassed Only the first five items of each type are visible doors areas users maps etc You are logged off every two hours A different type of hardware lock is used Licence Manager is not available SCS hS SCS S 2 hS 23 ee 10 Launch Pad Launch Pad is the command centre of Insight It is a module that lets you quickly navigate to all other modules When you close Launch Pad it moves to the system tray for easy access next to your clock in the Windows task bar Launch pad also lets you specify key Insight settings such as when Operators need to log on Insight Launch Pad Wallpaper SD Launch Buttons e The launch buttons let you launch other modules with one button click e The tip window provides information about each module Point your mouse over a launch button for a description of that module e The wallpaper improves the aesthetics of Launch Pad You can select from a library of default wallpapers or choose your own Starting Launch Pad You can start launch pad in two different ways 1 Click the start button and choose Programs gt Inner Range gt Insight gt Insight Launch Pad 2 When you start your computer Launch Pad appears automatically in the system tray next to
121. ross reference tree will be incomplete Insight Edit Reports You can generate a range of useful reports in Insight Edit These reports summarise key areas of panel programming including users user types areas and doors Reports can be displayed on screen or sent directly to a printer want to View or print all user programming View or print all user type programming View or print a list of users for each user type View or print a list of inputs in each area View or print a list of users with access to each door This is achieved by Reports gt Programming gt Users Reports gt Programming gt User Types Reports gt References gt User Types Users Reports gt References gt Area Inputs Reports gt References gt Doors Users Accessing 43 To generate a report 1 Select your desired report on the Reports menu 2 To print the report choose Print in the sub menu that appears To view the report choose View in the sub menu that appears Employees User Edit U00004 John Smith Sample Panel Each panel contains information about users that have Bax Do o Mis access privileges for that panel Depending on the C memory configuration in the panel a name might also be 2 Optons Employes Protie rob Aust stored for some or all users Business Profile Company Inner Range i Position Software Architect Phone 0397533488 It is often useful to store extended information about O CE O each user
122. rter Ethernet TCP IP Permanent connections Dial up External modem Modem Non permanent Dial up Internal modem Modem Non permanent GSM Panel UART gt FE3000 TCP IP Non permanent 1 Part of the link is Ethernet however the end to end protocol is serial e g Lantronix When a panel is not connected you can do the following Make offline edits to panel programming with Insight Edit which will be downloaded to the panel later View archived review data with Insight Review Generate reports on archived data with Insight Review professional edition Backup your entire Insight database with Insight Archiver SQL professional edition or Insight Archiver lite edition Create and manage operators with Insight Operators professional edition When a panel is connected you can perform the following additional actions Transmit changes to panel programming including user cards and PINs Control field equipment such as doors zone inputs and auxiliaries View live security logs review from the panel Receive alarms professional edition Monitor field equipment status with Insight Schematic professional edition Tip A summary of panel connections is shown in the status bar at the bottom right of most Insight modules If no panels are connected a blinking red square is shown E O Panels online Yellow means some panels are connected and green means all panels are connected To configure an Ethernet connection 1 In the pane
123. s Create master sites and sub sites Copy or move panels between sites Import export and duplicate panels Perform selective upload and download Remotely control hardware and modules El Rainbow ag Green 4 Sample Panel E D 1 Info Menu gt A 2 Access Menu E EE 3 Isolate Menu Ee E 4 Testing Menu y 4 5 Timing E 6 Deadman Menu Be R 7 Installer Menu E D F 0 Inputs e ol fl Areas H 7 2 Modules E a T 3 Communications H F 4 Timing ag 7 5 Systern 76 Doors 5 Y 7 7 Access Master Site Sub Sites Browser Control e The Site Tree displays all the sites and panels being managed by Insight e The gripper lets you undock float the toolbar move it around or dock anchor it e Use the tabs to select different modes of the Insight Toolbar page 30 15 Working With Sites When using Insight you organise your panels into Site Properties A collections called sites A site is a container for adding Sestomer Details panels virtual panels and DVRs When you create a E eri Phamacesticals site you specify a name and some contact details a Post Code 3355 Tip State victoria Sites don t have to correspond to actual physical sites ee ae You may wish to have a new site per customer or you FaxNo 6139000841 may want to group your panels by geographic area or A you may choose to store all of your panels in one site Tip Cancel When Insight
124. s Insight automatically links them together If the name is too long to fit into the panel a tilde symbol is used 3 dm 3 Names are locked default behaviour 3 ma Names are unlocked and may be edited separately Tip If you enter a very long name with numbers at the end Insight will preserve the numbers and remove excess characters from the middle of the name instead of the end Item Picker Wherever you see a button like this i you can Click it to open the item picker This is a window that lets you choose from a list of items 40 Quick Navigation Hyperlinks Hyperlinks are blue text labels that let you quickly navigate between related items without using the Insight Toolbar to manually locate them To follow a hyperlink click on it with the mouse button Door Location mae Office y S Outside Area None y E Tip You can click as many nested hyperlinks as you like When you close the windows that have popped up you will return to the original record you were editing Tip If you click a hyperlink on a field that is set to none Insight changes the browser to view all of the items that can be selected for that field Previous Software In WinDirect quick navigation was performed with the F9 and F10 keys On panel terminals quick navigation is performed with the HELP 9 HELP 0 key combinations Searching Panels Insight Edit includes an extremely fast search Taa Acvenced Maxed tool You can
125. se Delete in the menu that appears To edit DVR settings including configured cameras 1 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic 2 In the Insight Toolbar make sure the Browser tab is selected 3 Right click the DVR and choose Properties in the menu that appears Note If you add remove or reassign cameras with your DVR software you must update the DVR properties in Insight Working With Video Windows To see camera footage you have to open a video window also called a software video multiplexer When video windows are created they show the footage from one camera either live or historical You can change the layout of a video window to show more than one camera Regardless of how many cameras are being displayed the time line of the video window is always synchronised This means that the view from each camera will always show images from the same time period If you rewind to a particular date and time then the video window will show what each camera recorded at that time If you switch to live footage then each camera in the video window will show live footage You can open multiple video windows Each video window can have multiple cameras Each video window has its own time line so you can for example show live camera feeds in one window and historical feeds of the same or different cameras in another window To open a new video window 2 Default Site e
126. sponses button in the toolbar Dl 3 Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened 4 Make any changes to the alarm response 5 Click OK Tip If the filter stack for the alarm response is open then you can modify the alarm response simply by clicking the Alarm Response button on the toolbar 8 Working With Help Responses Help responses are displayed as part of the alarm acknowledgement window You can create different help responses for different alarms You must first create the help response using the help response editor You can then attach the help response to an alarm so it will be displayed during the acknowledgement procedure To create a new help response xi Title 1 Open the Alarm Handler window wi i Standard Help by clicking the alarm count bottom rig ht CO rner f Response Help Instuctions 2 Click the Help Responses button Sample Help Response in the toolbar 9 Please acknowledge the alarm with a clear and concise response 3 Click New 4 Enter the name and text of the help response You can use the formatting tools at the bottom of the window to control text colour size and formatting 5 Click OK Bold Text Size Small To modify an existing help response I Underline y tebe Text Colour MN Background Colour MMS 1 Open the Alarm Handler window by clicking the alarm co
127. t 1 Select the desired report from the Reports menu 2 Specify the criteria for your report 3 Click OK Insight generates the report Tip You can copy all or part of the report into the Windows clipboard Select the portion you want to copy then choose Copy from the Edit menu or press CTRL C Formatting will be preserved if you paste the report into a compatible application such as Microsoft Word 66 To print a report 1 Choose Print from the edit menu Tip If your report doesn t paginate correctly then regenerate the report and change the records per page value to something else To save the report to disk 1 Choose Save As from the File menu or press CTRL S Tip The report is saved in HTML format and can be opened by any web browser To find text in a report 1 Choose Find from the Edit menu or press CTRL F Custom Reports You can generate a report based on complex rules and filters Creating custom reports is a two step process First a filter stack is created that specifies the criteria for the report Then the report is generated To create a custom report 1 If necessary create a new review window select New from the File menu or press CTRL N 2 Add time filters and thing filters to your review window until it is filtering for the data you want see page 64 3 Test your filter stack by pressing the Go button in the toolbar ES 4 Cl
128. t Archiver your Insight security database Licence Manager Licence Manager activates paid features Insight Photo ID lets you design and print personnel ID Insight Photo ID badges Insight Operators lets you manage access rights and Insight Operators privileges of personnel who can logon to the Insight front end Insight Schematic allows operators to monitor the status of Insight Schematic an installation via an intuitive interface based around graphical floor plans and site maps Warning Insight is compatible with version 5 panel firmware You can determine the firmware of your panel by pressing MENU 2 on any Elite Terminal The only operation that can be performed on version 4 panels is enrolment You cannot change programming control devices or read review from version 4 panels After enrolling a version 4 panel upgrade the firmware to version 5 so it can be managed with Insight Paid Feature Licence Manager Insight Operators Insight Schematic and Insight Photo ID are part of Insight Professional Paid Feature Insight Photo ID is a separately licensed module Product Highlights Connectivity Y Insight is a true multi panel multi workstation system Y Insight uses Octane compression for fast upload download even over slow links Y Supports direct serial Ethernet and internal modem connections Future releases will add support for external modems Y Supports multiple paths with automatic switching to redund
129. taller It will work for administrators provided the administrator can see all the tenancies that the item has If there are additional tenancies that the administrator cannot see then the item will remain in those tenancies and hence won t become visible Tip ltems are visible to all tenancies by default You only need follow this procedure to remove an item from all tenancies if you had previously assigned it to one To see which items belong to a tenancy You must log in to Insight Operators as installer or an administrator Click tenant Double click the tenancy in the browser pane Click members Items that are ticked in the tree belong to that tenancy tah Tip The tenancy count shows how many tenancies an item belongs to If the tenancy count is zero the item is visible to all tenancies 87 88 This page has been intentionally left blank Insight Schematic Insight Schematic allows operators to monitor the status of an installation via an intuitive interface based around graphical floor plans and site maps Special icons can be placed on each map that show the status of hardware items such as inputs areas and auxiliaries in real time Use Insight Schematic to Import site plans Browse drill downs Add areas auxiliaries inputs doors lifts and modules to plans Monitor site activity in real time View and acknowledge alarms Control your Inner Range security system Schematic
130. tegration Right click the site that will contain the DVR and choose New Digital Video Recorder in the menu that appears Note requires a license The DVR wizard appears Follow the on screen prompts The enrolment procedure varies slightly between brands and models This is because there is no industry standard governing DVR design and manufacture You will probably need to refer to the documentation that came with your DVR Note the MCI interface is the interface used to issue commands to the DVR The video streaming interface is the interface used to view camera feeds in Insight You can choose not to configure the video streaming interface but the MCI interface is necessary to interface with the DVR On the Cameras page specify the type and number of cameras connected to the DVR For some models this is populated automatically e The name can be any name that meaningfully identifies the camera e Toset the camera type click the entry twice e The camera number should match the camera number assigned by the DVR software e The area can be assigned to an area in a panel Right clicking a review event in Insight Review that contains the area allows you to jump directly to live footage from this camera To un enrol a DVR 1 2 106 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic In the Insight Toolbar make sure the Browser tab is selected 3 Right click the DVR and choo
131. the directory of the panel For example the 512k Standard directory has 128 doors 250 areas 64 time zones and so on When you connect to a panel Insight automatically checks the panel s directory Under normal circumstances the directory of the panel and the directory stored by Insight is the same Under certain circumstances they can be different 1 You have used a terminal to default change the panel configuration since it was enrolled or 2 You created the panel in Insight from a template or by duplicating another panel and are now connecting to a panel with a different memory configuration Both situations cause a conflict in Insight because the panel contains a different number of records than you can see in Insight Insight automatically resolves the conflict by creating surplus and shadow items Surplus items are records that no longer fit in the new panel memory configuration You can edit them but they cannot be saved to the panel unless the panel configuration is changed to something else If you know you will never do this then the surplus records can be trimmed which deletes them permanently from Insight Shadow items are records that exist in the new panel configuration but not in Insight They are like a place holder telling you that the records exist in the panel but have not been uploaded yet If you know you will be sticking with the new memory configuration then these records should be expanded whi
132. the panel page 113 It must be comms task 1 Start Insight Launch Pad page 11 then click the Enrol Panels icon Log in as installer installer you can also use admin admin Enter the details of your panel page 20 Make sure the protocol is set to Insight Click Enrol Now A de a ga Step 3 Connecting the Panel Make sure comms task 1 in the panel is configured as Insight page 113 Use Insight Launch Pad to start Insight Edit page 11 Locate the panel in the Insight Toolbar page 15 Right click the panel and choose auto connect page 28 The panel icon turns green If you upgraded from version 4 firmware then the panel turns blue while Insight writes all records to the panel If you cannot connect refer to troubleshooting on page 22 5 Setthe panel date and time page 30 A Step 4 Make Programming Changes 1 You can make programming changes with Insight Edit page 33 You select the item you want to program using the browser page 34 and editing windows page 37 2 Ifyou make edits while the panel is not connected the panel turns red in the Insight Toolbar page 38 Changes will be sent to the panel when it is next connected page 28 Step 5 Examine Review 1 Review is automatically downloaded whenever a panel is connected page 25 but you will not be able to see the review unless you use Insight Review page 51 2 To see review open a new review window page 63 and click the Go button
133. the warning screen that appears 5 Restart the server by logging on to any Insight module Warning Turning off tenancy will remove all items from any tenancies then delete the tenants Turning tenancy rules back on will not restore the deleted tenants Warning Turning off tenancy rules stops the Insight server All operators will be disconnected To create a new tenancy You must log in to Insight Operators as installer Click tenants Click the New button Enter a name for the new tenant Click OK Oh To delete an existing tenancy 1 You must log in to Insight Operators as installer 2 Click tenants 3 Select the tenant you want to delete 4 Click the Delete button 5 Click Yes on the warning screen that appears Note When a tenant is deleted any items belonging to that tenancy are removed from the tenancy If an item belonged only to that tenancy then it becomes visible to all remaining tenants To add an operator to a tenancy You must log in to Insight Operators as installer or an administrator Click operators Double click the operator you wish to modify Click tenancies Tick the tenancies you want the operator to be a member of T O a To remove an operator from a tenancy You must log in to Insight Operators as installer or an administrator Click operators Double click the operator you wish to modify Click tenancies Uncheck the tenancies you want to remove the ope
134. tion of the caption or hide it completely Right click the item and choose Position Caption from the menu that appears Tip You can hide captions on all maps or change their font Select Preferences from the Edit menu then click the Captions tab Tip When you place items they are aligned to a snap grid You can change the size of the snap grid choose Preferences from the Edit menu You can disable grid snap uncheck Snap To Grid in the Edit Menu You can hide the snap grid click the show hide snap grid button in the Schematic Toolbar Operator Permissions To add move or delete surveillance items from maps you must have the change permission on that map 92 Understanding Surveillance Item Status Insight conveys the status of surveillance items through the use of colour Sample Type Colour Meaning Description A Input Green Sealed The input is in a sealed state 3 Input Red Alarm The input is in an alarm state A Input Orange Tamper The input is in a tamper state 5 Auxiliary Blue On The auxiliary is on 3 Auxiliary Grey Off The auxiliary is off The following symbols may be drawn on top of surveillance items to convey additional information Sample Type Meaning Description Input Isolated The input is isolated The auxiliary is in an override state and cannot be turned O unary Owemiee on or off until the override is ended The module containing the auxiliar
135. u select paste the original record is then made blank unprogrammed Copies the current record into the Windows clipboard A Pastes from the Windows clipboard over the current record 3 Undo the last action You can repeat this command to undo all changes made since the record was opened dh Opens the find window Ref Opens the cross reference window for this item s Opens context sensitive help for this item Tip If you are editing a lot of records you should probably turn autosave on As you finish each record using the navigation buttons save your changes automatically Operator Permissions To open an item you must have the inspect permission for the item To save changes to an item you must have the change permission for the item Online and Offline Edit If you save programming changes while the panel is connected the changes are sent to the panel immediately This is called online edit If you make changes while the panel is disconnected then the changes are queued to be written later on This is called offline edit Insight uses different colours so you can quickly see if there are edits waiting to be sent to the panel Icon Colour Meaning Green Panel synchronised There are no edits waiting to be sent to the panel E Blue Panel synchronising Programming changes are being exchanged with the panel The number in brackets next to the panel name indicates how many changes are remaining to be sent
136. unt Cancel 2 Click the Help Responses button in the toolbar 2 Select the help response you wish to modify Click Edit Make any changes you require Click OK The next time you acknowledge an alarm with this help response attached OY 12 you will be shown the updated text To attach help response to an alarm Open the Alarm Handler window by clicking the alarm count 2 Click the Alarm Responses button in the toolbar 3 Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened Select the Options tab Click the Response Help field and select the help response you want displayed Click OK When operator s acknowledge this type of alarm the help text will be displayed in the acknowledge window ool Working With Operator Responses Operators usually need to enter text when acknowledging alarms Instead of entering free text you can provide templates dealing with common responses that the operator can quickly select To create a new operator response 1 Open the Alarm Handler window by clicking the alarm count 2 Click the Operator Responses button in the toolbar 2 3 Click New 4 Enter the name and text of the operator response 5 Click OK To modify an existing operator response 1 Open the Alarm Handler window by clicking the alarm count Click the Operator Responses button in the too
137. ware see pages 20 and 30 Leave all other settings on their defaults which are listed below Panel ID 00xxxxxx y For direct serial connections if you are using a Port 1 DTR DSR comms cable you can set opts to nYnn Baud 9600 p This stops phantom mouse detection on older Opts NUIP nnnn PC s Most cables do not have DTR DSR Ethernet ACE connected and will not work with this option Ma For Ethernet UART only If you don t intend to use an Ethernet UART set these flags to nnn RS232 ACE FE3000 a ant ACE If you don t intend to use this connection type set Ext Mod ANN these flags to nnn Int Mod nnn Insight IP see below Insight Key1 0 If you are using the internal modem set these Insight Key2 0 flags to ACE and configure an l modem task IPFast IP 0 0 0 0 IPFast Key1 0 IPFast Key2 0 To secure your installation set these to random Panel IP see below values They must match the settings on page 21 Router IP see below Subnet Msk see below CT001 Announce Port 17185 Max Attempts 0 Insight requires these settings to enrol the panel Note them down Insight IP is the static IP address of the Insight Server computer If you aren t using the Ethernet or FE3000 connection paths leave this as zero Panel IP is the static IP address of the panel If you aren t using the Ethernet or FE3000 connection paths or if you want the panel to obtain an IP address from a DHCP serv
138. window title and the window contents When you modify the filter stack you change what review events are displayed in the window Tip You can hide the filter stack by clicking the show hide filter stack button The filters still apply even when hidden Time Filters Time filters let you filter for review that occurred at a certain time There are five types of time filters On Lets you specify a particular day You can also specify a time interval on the specified day for example 18 30 to 19 15 From To Lets you specify an interval that spans more than one day For example midday on March 15 until 8pm on April 3 Last Lets you specify review that occurred within a certain range of the current time For example the last 45 minutes or the last 2 weeks As time passes entries will disappear with this filter type Live Review This special filter type matches any review that is received live from a connected panel All Review This special filter type matches ALL review unconditionally including live review from connected panels Thing Filters Thing filters let you filter for review that concerns a particular item Refer to the table below want to This is achieved by See review from a specific panel Select the panel thing filter Exclude review from a specific panel Select the panel thing filter then set the matching option box to isn t See review that contains certain text Select the text compare thin
139. wn drag the item onto your map and release the button 5 If necessary fine tune the placement of the item To add area surveillance items Ensure you are in Edit Mode select Edit Mode from the File menu 2 If you are placing an area select the Area tool EP If you are placing a zone input select the Zone Area tool o 3 Draw the area by clicking on the map Hold the CTRL key down if you wish to draw angled lines 4 To finish the shape either double click the mouse button or click on the first point of the shape 91 6 In the Insight Toolbar expand the Site Tree until you reach the area or zone input you wish to monitor 7 Click the item with the left mouse button but do no release the button 8 With the button held down drag the item onto the shape you just created and release the button Tip You can place the same item more than once either on the same map or different maps Tip You can see which items have been placed on maps via the Map Items window Select Map Items Window from the View menu Tip You can jump straight to a placed item on any map Choose Go To from the Edit menu Tip You can choose between two icon sizes In the Insight Toolbar right click the map and choose Properties from the menu that appears Click the Appearance tab then choose the icon size you prefer Tip When an item is placed a text caption appears under the item You can change the posi
140. y is not present on the Auxiliary Not Present LAN a Zone Areas 3 a7 O S ES 3 Unassigned o 3 Panel Offline Subscription Error O o ES g So or C o 5 E 2 fast flash 3 i ast flas 5 gt D Alarm fast flash _ Tamper sou team Tip By default Insight uses a slightly translucent colour when drawing shapes If your computer performs sluggishly you can disable this behaviour From the Edit menu choose Preferences click the General tab then select the shapes are solid radio button 93 Adding Cameras You can drag a DVR camera onto your map To add a camera to a map 1 Locate the camera in the Insight Toolbar by expanding the associated DVR 2 Drag and drop the camera onto your floor plan Once a camera is placed on a map you can view live video from the camera in schematic To view live video from a camera in schematic 1 Switch to surveillance mode 2 Right click the camera and choose Show Video in the menu that appears Tip If the camera is a PTZ enabled model a PTZ toolbar will be incorporated into the video window Note You can only view live video in schematic To view historical footage you must use Insight Review See page 109 Adding Camera Presets You can drag camera presets for PTZ cameras onto your map To add a PTZ camera preset to your map 1 Locate the PTZ camera preset in the Insight Toolbar by expanding the associated
141. y item that belongs to any of their tenancies provided of course that the operator has the appropriate permissions see page 81 e Operators cannot see review entries if any part of the review message is out of their tenancy How Tenancy Affects Review e Review messages are visible to the tenants that are common to all items in the review message In other words only operators who can see all of the items in a message can see the message e Changing an items tenancy after a review message has been created has no effect on the review message To enable Insight tenancy rules Confirmation 1 You must log in to Insight Operators as installer Warning 2 Cl i ck ten ants A Tuming Tenancy on will allow new tenant objects and settings to be created 3 Click the turn tenancy on button above the browser The Insight Server wil be stopped and al cients will be disconnected You must restart the Insight p a n e Server via the Insight Server Tool in the system i tray near the windows clock 4 Click Yes on the warning screen that appears E nae voi oeeh ia tan Ferenc oni 5 Restart the server by logging on to any Insight module No Warning Turning on tenancy rules stops the Insight server All operators will be disconnected 85 To disable Insight tenancy rules 1 You must log in to Insight Operators as installer 2 Click tenants 3 Click the turn tenancy off button 4 Click Yes on

Inner range Insight User Guide 3.0

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