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Telstra AC790S Wi-Fi 4G Advanced II User Manual

1. 20 50 Recharge tne Battery is i n s0 caase de Sea DEEE ee waa tees 53 USB TEMENiNG s sicitetcetesereew er E EEE E EE EREA EEN 55 Telstra Wi Fi 4GX Advanced III Enable Airplane Mode 2 6 05050ccdateyadereev sw seeseseseennnees 56 Manage Hotspot Secur y cisadeatecacccdsvaa acacoadraten tga ecastte tela RAA 58 Change Network Names and Passwords 0 00s eee eee eens 59 Change Hotspot Web Page Login Settings 00005 62 Change Device Encryption Security Settings 00 0 cece ee eee 64 View Details About Your Mobile Hotspot cece eee eee ees 65 Update Mobile Hotspot Software and Firmware 0 cece ee eens 67 Chapter 3 Advanced Settings Back Up and Restore Hotspot SettingS 00 ccc eee eee eects 72 Manage Wi Fi Network Options susssssrseseresrserrrrrrrrereres 73 Enable SIM SEc rity cuse secccresiusonnursa rasa yee eie iea atra i e465 74 Configure Mobile Broadband 0 cece eee teen eee eee 75 View WAN INFORMATION icncc ccoie sos cuneDeniatnG mune mae ewedie mass 75 Enable Port ForwardiNgise sire ritis 0bidetedeesieenieaieleidiessdeaa 76 Enable Port Fiten gecsiscrer srera teaa aeS 77 Enable IP Pass Through Mode i 25 cccanrracsceteeedee baeus ee ataie 78 Enable VPNiPRass THROUGW 2 2 adutc donaethnes dakamacidunlesd naw E aia wens 79 Configuife APN Details sssr 4002000 e2snnaawiiaceseswevese rede aaoeenes 80 Enable DMZ ccsemewexciG
2. 3 Replace the back cover Get Started 9 Telstra Wi Fi 4GX Advanced III Note The battery comes partially charged and ready to use When the battery needs recharging follow the instructions in Recharge the Battery on page 53 Connect to the Internet Your computer and other devices can connect to the hotspot wirelessly You can also connect to the Internet with the hotspot tethered to a computer with the USB cable See Tethered Mode on page 11 To connect to the Internet 1 Press and hold the Power key for a few seconds The hotspot powers on and automatically searches for and connects to your network provider s mobile broadband network 2 Connect your computer or other device to your Wi Fi network a Make sure that Wi Fi is enabled on your device and search for available Wi Fi networks b Select the Wi Fi name displayed on the hotspot touch screen and connect to it c When prompted enter your Wi Fi password as it displays on the hotspot touch screen 3 Launch your browser to surf the Internet Personalise the Hotspot You can personalise the hotspot and change its settings using the following methods e Touch Screen Use the touch screen to make basic Wi Fi and other settings changes e Web page Use the hotspot web page to make more detailed settings changes than the basic settings changes offered on the touch screen Use a Wi Fi enabled device to connect to the hotspot and then use a browser to d
3. button C tT Telstra 100 pmm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account Gi mM Diy WiFi Messages Settings 3 Tap the Wi Fi button Main Wi Fi 5GHZ Wi Fi Guest Wi Fi Connected Devices D Main Wi Fi User HP Secondary Wi Fi Not enabled Max Wi Fi RP Te PENE Blocked List Use Your Mobile Hotspot 29 5 6 T Telstra Wi Fi 4GX Advanced III Tap the Max Wi Fi Devices button Max Wi Fi Devices Specify how you want this shared between Main and Secondary Wi Fi 10 Main 5 Secondary Slide the button to specify how you want the Wi Fi devices to be shared between the Wi Fi networks Tap the Submit button Your setting is saved gt To set the number of devices that can connect to each Wi Fi network from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 30 Telstra Wi Fi 4GX Advanced III 4 Select Wi Fi gt Options Wi Fi Options Max Wi Fi on 4 Main Wi Fi Secondary Wi Fi 2 4 Ghz Bandwidth OOnNDNOeWhH telz 5 Ghz Bandwidth Wi Fi Info on Home 5 Hide Wi Fi Range Short sm
4. used of 8 0 GB Estimated data usage for the current billing period SEED 22 days left L Estimated data Check My Account PN Wi Fi status and button Displays Wi Fi status blue when Wi Fi is turned on A To display the Wi Fi screen tap the Wi Fi button Messages button The button shows the number of unread messages To display the Messages screen tap the Messages button Settings button To display the Settings screen tap the Settings button a Accessories The following accessories are included with your hotspot e Micro USB cable Use this cable to recharge the battery or tether the mobile hotspot to your computer For more information see Tethered Mode on page 11 Wall charger Use an AC adapter with the USB cable to recharge the battery or to power the mobile hotspot from a wall socket For more information see Recharge the Battery on page 53 Get Started 5 Telstra Wi Fi 4GX Advanced III e Jump boost cable Use the jump boost cable to charge another mobile device such as a tablet or smartphone For more information see Jump Boost Another Device on page 6 You can purchase the following accessories separately e DC112A Smart cradle e Extended battery For more information visit www netgear com telstraaccessories Power Sources Your hotspot can receive power from any of the following sources e Rechargeable battery included with the hotspot For more information see nst
5. This appendix covers the following topics e Mechanical Specifications e Environmental Specifications e Supported RF Bands 103 Telstra Wi Fi 4GX Advanced III Mechanical Specifications Table 5 Physical dimensions Parameter Dimension Weight 132g 4 66 oz Length 112 mm 4 41 in Width 69 mm 2 7 in Thickness 15mm 59 in Environmental Specifications Table 6 Recommended operating and storage temperatures Environment Temperature Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 10 C to 60 C 14 F to 140 F Supported RF Bands Table 7 Supported RF bands Technology Bands 4G LTE CA 1800 700 1800 2600 2600 700 2600 2600 700 1800 2600 1800 2600 2600 700 2600 2600 MHz 4G LTE 700 900 1800 2100 2600 MHz 3G 850 900 1900 2100 MHz Specifications 104 Tips and Safety Guidelines for Lithium lon Batteries Battery Tips e Charge batteries in a room temperature environment which is generally between 68 F and 79 F 20 C and 26 C Charging may be temporarily disabled if the battery temperature exceeds 113 F 60 C e Ifa battery exhibits significantly shorter runtime or discharge capacity compared to new it may have reached the end of its reasonable lifetime consider replacing it e Abattery that does not charge or exhibits excessive charging time may have reached the end of its
6. To enable IP pass through mode 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Router gt Basic GENERAL NETWORK ROUTER Basic UPnP UPnP On of LAN IP Address 192 168 1 1 Netmask 255 255 255 0 USB IP Address 192 168 1 4 IP Passthrough Mode Enabled Disabled This option turns off the router function of the device and assigns the network IP address directly to the attached host This option can be useful for implementing secure enterprise VPNs The device will reset after making this change to re start using a different driver configuration At this time this feature is only available to PC users If you are a Mac user please do not enable this option as you will be unable to access your device Please check support netgear com for further updates on future Mac support VPN Passthrough Oo Off DHCP Server Enabled Disabled 5 Inthe LAN section select the Enabled radio button next to IP Passthrough Mode 6 Click the Submit button Enable VPN Pass Through To connect to a corporate network using VPN you must first enable VPN connections pass through Advanced Settings 79 Telstra Wi Fi 4GX Advanced III gt To enable VP
7. Use Your Mobile Hotspot 51 Telstra Wi Fi 4GX Advanced III 7 Tap the Back K button Display Brightness LED Display Timeout Wi Fi Info on Home 8 Tap the Display Timeout gt button Display Timeout Display will timeout after 30 seconds best battery life 1minute 5 minutes 9 Tap the radio button for the selection that you want Your setting is saved gt To adjust display settings to increase battery life from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 52 Telstra Wi Fi 4GX Advanced III 4 Select Settings gt General gt Device GENERAL NETWORK ROUTER Device Display Display Brightness Screen Timeout Display Timeout 1 minute Timeout on AC 1 minute Timeout on USB 1 minute Hotspot LED LED O On Off Sleep Wi Fi Standby 5 minutes best battery life v Homepage Host Name Domain Name Password 5 Adjust any of these settings e Display Brightness From the menu select the display brightness level e Timeout on AC Timeout on USB From the menus select shorter time periods The Submit button displays after you make a selection 6 Click the Submit bu
8. used of 8 0 GB 22 days left Estimated data Check My Account M My Messages Settings Use Your Mobile Hotspot 33 Telstra Wi Fi 4GX Advanced III 3 Tap the Wi Fi button Wi Fi Options Wi Fi Signal Wi Fi Range Wi Fi Standby 4 Tap the Devices button Connected Devices D Main Wi Fi Secondary Wi Fi Max Wi Fi Blocked List Devices 5 Tap the device IP 192 168 1 50 MAC 28 E1 4C 59 26 3E 6 Tap the Block Device button Block Device If you block this device it will immediately lose internet access and will be unable to connect to AC790S 200 in the future until you unblock Continue Block Cancel 7 Tap the Continue Block button The device is blocked from your network Use Your Mobile Hotspot 34 Telstra Wi Fi 4GX Advanced III gt To block a device from the hotspot web page 1 2 5 6 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive The Home page displays A list of devices connected to the main Wi Fi and guest Wi Fi networks displays on the Home page Click the device name DEVICE DETAILS WiFi gt 70 F3 95 B1 E0 5A IP 192 168 1 30 MAC 70 F3 95 B1 E0 5A Block Device Click the Block Device button When pr
9. 4 Tap the Options button Wi Fi Options Wi Fi Signal Wi Fi Range Wi Fi Standby Wi Fi Signal Turn Wi Fi signal off if you are in a Wi Fi restricted area You may still use USB tethering to keep one device connected via the USB port 6 Slide the ON button to the OFF position Your setting is saved 7 Tap the x button The WiFi Options screen displays 8 To set the Wi Fi range tap the Wi Fi Range gt button Wi Fi Range oO Short small coverage less power Medium Long large coverage more power 9 Tap the radio button for the selection that you want Use Your Mobile Hotspot 47 Telstra Wi Fi 4GX Advanced III Your setting is saved 10 Tap the x button The WiFi Options screen displays 11 To power down the Wi Fi radio after a set period of inactivity tap the Wi Fi Standby gt button Wi Fi Standby Set the Wi Fi signal broadcast to go to sleep if no devices connect after a set period of time This will conserve battery Press the power button to restart the Wi Fi signal and wake the screen e 5 minutes best battery life 15 minutes 12 Tap the radio button for the selection that you want Your setting is saved Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touch screen gt To adjust Wi Fi settings to optimise battery life from the hotspot web page 1 From a computer or wireless device that is connected t
10. 43 used of 8 0 GB eas 22 days left Estimated data Check My Account mM tt WiFi Messages Settings 3 Tap the Settings button x A Display Network Jump Boost X et O Airplane Mode USB Tethering More 4 Tap the More button Device Information Software Updates Factory Reset Tutorial Troubleshooting 98 Telstra Wi Fi 4GX Advanced III 5 Tap the Factory Reset gt button Factory Reset If you reset to factory defaults all your customizations and settings will be erased You can back up your settings at http m home prior to the reset Reset now Yes 6 Tap the Yes button Factory Reset Devices currently connected will lose internet access Begin Reset 7 Tap the Begin Reset button A factory reset takes about one minute 8 After the device resets reconnect Wi Fi devices View Alerts Your mobile hotspot displays alerts to advise you of device status changes SIM Not Installed Ensure that the micro SIM card is installed correctly See Install the Micro SIM Card on page 8 SIM Error Check SIM Ensure that your network service provider s micro SIM card is inserted in the hotspot If a problem still exists contact customer service The micro SIM card might be damaged and need replacing Troubleshooting 99 Telstra Wi Fi 4GX Advanced III SIM Locked To unlock the micro SIM card from the hotspot web page 1 Contact Telstra customer ser
11. Guest Wi Fi from the touch screen 1 To wake up the device press the Power key 2 Tap the Home fj button Gaull tS Telstra 100 mm WI FI TRPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account ial My Messages Settings Main Wi Fi 5GHZ WiFi Guest Wi Fi Guest Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors to access your Wi Fi hotspot 5 Slide the OFF button to the ON position Guest Wi Fi is enabled Guest Wi Fi Wi Fi name TPPW4G GD69C Wi Fi password 02574676 W New password each session Ci Use Your Mobile Hotspot 25 Telstra Wi Fi 4GX Advanced III gt To enable guest Wi Fi from the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Select Wi Fi gt Options The Wi Fi Options page displays In the Wi Fi Profiles menu select Guest Wi Fi Default No secondary network Default No secondary network 5GHz WiFi Guest WiFi Dual Band WiFi Custom Setup CONNECT MAC FILTER Wi Fi Profiles Guest WiFi b Set up an additional Wi Fi network if you would like to use dual band 5GHz compatible devices with the hotspot a
12. Start Guide that came with your mobile hotspot Visit support netgear com click the Support for Home Products link search for your network service provider and select your hotspot from the list of products to do the following Update the firmware on your device if an update is available View a tutorial Learn tips and tricks at htto www netgear com learningcenter mobile to get the most from your hotspot Information about accessories is available at htip www netgear com telstraaccessories Frequently Asked Questions 94 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot The chapter covers the following topics The Wi Fi network name does not appear in the list of networks The No Signal icon displays on either the touch screen or the hotspot web page Your device cannot access the hotspot web page when connected to a VPN The hotspot cannot connect to a computer running Windows Vista The hotspot does not connect to your service provider s network Reset the hotspot View Alerts 95 Telstra Wi Fi 4GX Advanced III The Wi Fi network name does not appear in the list of networks If you do not see the hotspot s Wi Fi networks from your Wi Fi enabled device try these suggestions e Refresh the list of networks e Ifthe touch screen is dark the Wi Fi radio might be asleep Press the Power key to wake the hotspot e If
13. Updates Factory Reset Tutorial Tap the Device Information gt button Device Information Fi name TPPW4G D9E8 Fi password 31382123 AC810S Manager http m home Password admin gt To view details about your device from the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 66 Telstra Wi Fi 4GX Advanced III 4 Click the About link Support About Logout Account Details Wireless number Model AirCard 810S IMEI 351588070001085 AC810S Manager http m home IMEI SV o0 PRI Version 1266601 01 01 IMSI NWA Power State Online ICCID l Current temperature 26 C Current voltage 4311mV Battery charge level 100 Wi Fi Details Battery status Normal Battery temperature 27 C MAC Address 04 A1 51 FE D9 E8 Wi Fi Range Medium Main Wi Fi Firmware Name TPPW4G_D9E8 Firmware Version Password 57162107 NTG9X40C_10 02 05 00 Encryption WPA2_PersonslAES Firmware Build Date 2015 05 19 M802_11_BGN Web App Version 2 4 GHz AC810S 1TLAUS_03 03 102 03 20 MHz Bootloader Version Devices 0 10 NTG9X40C_10 02 05 00 Broadcast Network Name Show Hardware Version 0 2 TRU Install PHS_
14. after you make a selection 6 Click the Submit button Your settings are saved Advanced Settings 85 Frequently Asked Questions This chapter provides answers to questions you might have about your hotspot Also see Chapter 5 Troubleshooting The chapter covers the following topics Why can t I connect a device to the hotspot Why can t access the Internet Why isn t my battery charging Why is the signal indicator always low Why is the download or upload speed slow How do I go back to the hotspot web page What do I do if forget my admin login password How ado I disconnect from the mobile broadband network Why doesn t the Connect Disconnect button appear on the hotspot web page How can I extend the life of the battery How ado turn the hotspot off How do find out how many users are connected to my hotspot s Wi Fi networks The touch screen is not lit How do I know if the hotspot is still powered on How ao find my computer s IP address How ao find a device s MAC address Where can I find more information 86 Telstra Wi Fi 4GX Advanced III Why can t I connect a device to the hotspot If you are experiencing problems connecting to the hotspot try the following suggestions Turn off your device and take the battery out wait 10 seconds put the battery back in and turn your device on Restart your computer Turn off or temporarily disable any security programs or firewa
15. life and may need to be replaced e All batteries degrade and lose charge capacity over time as a result of use or storage and eventually need to be replaced e Batteries are best stored in a cool dark dry place Avoid storage in direct sunlight and in vehicles parked outdoors e Batteries may get warm while charging and discharging this is normal behavior for all batteries e Use the AC adapter and the USB cable that came with this device e Use the latest firmware check for updates on a regular basis e Device performance and runtime are affected by workload or usage Higher workloads or usage can lead to higher battery temperatures and faster battery power consumption e Streaming large amounts of data affects the power consumption and reduces the operating time of the battery General Battery Safety e Stop using a battery if its case appears damaged swollen or compromised Examples include but are not limited to leaking odors dents corrosion rust cracks swelling melting and scratches e Do not expose batteries to fire or other heat generating environments e Do not place the battery or the device in areas that may get hot Examples include but are not limited to on or near a space heater cooking surface cooking appliance iron radiator or fireplace 105 Telstra Wi Fi 4GX Advanced III Do not get the battery or the device wet Even though they may dry and appear to operate normally the circuitry
16. the Encryption menu for main Wi Fi or guest Wi Fi select a security option e WPA2 Personal AES Strong security supported by newer Wi Fi devices the default Use Your Mobile Hotspot 64 Telstra Wi Fi 4GX Advanced III e WPA WPA2 Strong security supported by most Wi Fi devices Use WPA2 Personal AES whenever possible e None Anyone can access your Wi Fi network without a password and you are responsible for charges incurred Best practice is not to select this option The Submit button displays after you make a selection 6 Click the Submit button Your settings are saved 7 Reconnect your Wi Fi devices if necessary using the new Wi Fi credentials See Connect to the Internet on page 10 View Details About Your Mobile Hotspot You can view details about your device such as the model number software version and IMEI International Mobile Station Equipment Identity gt To view details about your device from the touch screen 1 To wake up the device press the Power key 2 Tap the Home X button Gaull tL Telstra 100 mm WI FI TRPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account Gi mM Xt WiFi Messages Settings 3 Tap the Settings button x A Display Network Jump Boost xX et O Airplane Mode USB Tethering More Use Your Mobile Hotspot 65 Telstra Wi Fi 4GX Advanced III Tap the More button Device Information Software
17. 3 on page 4 for details e Data usage details e Wi Fi details number of connected devices e System alerts e Network provider message notification For advanced settings use a Wi Fi enabled device to connect to the hotspot and then visit the hotspot web page at hitp m home or hitp 192 168 1 1 Get Started 3 Telstra Wi Fi 4GX Advanced III Touch Screen Elements You can use the touch screen icons and other screen elements to view the hotspot s status configure Wi Fi band settings view data usage details and view system alerts and carrier messages Traffic icon Battery Signal and percentage icon strengh icon a Network name Wi Fi network Network type 4 fi See a iin name and password WI FI TPPW4G_0D23 Home button PWD 83914893 3 4GB 43 used of 8 0 GB Data usage aaa 22 days left Estimated data Check My Account 2 M Xt WiFi Messages Settings Back button Settings button Wi Fi status and button Number of connected devices SMS messages button Figure 2 Touch Screen display Table 3 Touch Screen icons Icon Indicates A Home button To display the touch screen home screen tap the Home button amp Back button To return to the touch screen that was previously displayed tap the Back button The hotspot is not receiving a signal Signal strength Bars indicate the strength of the cellular Internet signal e 1 bar The h
18. 31 characters The the Submit button displays after you make a selection Click the Submit button Your settings are saved Use Your Mobile Hotspot 63 Telstra Wi Fi 4GX Advanced III Change Device Encryption Security Settings gt To change the type of security used for main and secondary or guest Wi Fi 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Wi Fi gt Options The Wi Fi Options page that displays depends on the Wi Fi profile that is selected CONNECT OPTIONS MAC FILTER Wi Fi Profiles Default No secondary network Y Set up an additional Wi Fi network if you would like to use dual band 5GHz compatible devices with the hotspot and or for a separate guest network Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network Wi Fi name TPPW4G DA88 Wi Fi name TPPW4G_GDA88 Wi Fi password 03131917 Wi Fi password 39731254 Encryption WPA2 Personal AES Y Encryption WPA2 Personal AES vY WPA2 Personal AES None Frequency Channel Frequency Channel WPA WPA2 2 4GH O24GHz aay z 5 GHz Oo 5 GHz Broadcast Broadcast Hide Show Network Name Network Name Guest Mode Guest Wi Fi Guest Wi Fi allows you to 5 In
19. 5 5555 17 6 15 3 46 PM Test 2 1 555 555 5555 17 6 15 3 46 PM Test 1 1 555 555 5555 10 6 15 8 36 PM Congratulations GRANTWORK has 4 Tap the message to read the full text If you are logged in as an administrator the Messages option on the side menu indicates unread network messages You can view SMS messages from your network service provider on the hotspot web page gt To view SMS messages from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser Use Your Mobile Hotspot 42 Telstra Wi Fi 4GX Advanced III 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Messages A list of messages displays showing the first portion of the text 5 Click a message to read the full text gt To delete a message from the touch screen 1 To wake up the device press the Power key 2 Tap the Home button Cawil 4 Telstra 100 fmm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB Saas 22 days left Estimated data Check My Account 2 M Pty WiFi Messages Settings 3 Tap the Mesages button Messages 3 1 555 555 5555 17 6 15 3 46 PM Test 3 1 555 555 5555 17 6 15 3 46 PM Test 2 1 555 555 5555 17 6 15 3 46 PM Test 1 1 5
20. 55 555 5555 10 6 15 8 36 PM Congratulations GRANTWORK has 4 Tap the message 5 Tap the Delete button The message is deleted gt To delete a message from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays Use Your Mobile Hotspot 43 Telstra Wi Fi 4GX Advanced III 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Messaging A list of messages displays showing the first portion of the text 5 Select the message and click the Delete button The message is deleted View Alerts Your mobile hotspot displays alerts to advise you of device status changes An Alert bar displays across the top of the screen The color of the bar corresponds to the type of alert e Red Critical alerts e Amber Warning alerts e Blue Web updates are available e Yellow System alerts gt To view alerts from the touch screen 1 To wake up the device press the Power key 2 Tap the Home A button Cau h Telstra 100 ALERTS 1 v WI FI TPPW4G_DA88 PWD 39731254 19 55 GB 97 used of 20 GB ja 7 Days Left Estimated data Check My Account ZB o Ea My Wi Fi Messages Settings 3 Tap the Alerts bar 4 Read each alert that displays and follow any displayed instructions 5 To ret
21. 7 03 PM Check for update Reset Factory Reset Reset your hotspot to factory settings just like when you took it out of the box the first time Reset 5 In the Download Backup Settings section click the Save button By default the file export cfg is saved to your Downloads folder gt To restore hotspot settings 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password Advanced Settings 72 Telstra Wi Fi 4GX Advanced III The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt General gt Software and Reset GENERAL NETWORK Software and Reset snl Download Backup Restore Settings Settings lf you saved your settings on a file previously import it here to restore your Download a copy of your hotspots settings hotspot with those settings onto your computer so you can restore it later al Browse Software Update Last checked at 4 9 14 7 03 PM Check for update Reset Factory Reset Reset your hotspot to factory settings just like when you took it out of the box the first time Reset 5 Inthe Restore Settings section click the Browse button 6 Navigate to the location where the export cfg file is stored By default hotspot setting files are saved to your Downlo
22. II How can I extend the life of the battery For information about extending the life of the battery see Extend Battery Life on page 45 How do I turn the hotspot off Press and hold the Power key for a few seconds How do I find out how many users are connected to my hotspot s Wi Fi networks The number on the Wi Fi icon on the hotspot s touch screen is the number of users or devices connected to your Wi Fi network A list of connected devices appears in the hotspot Connected Devices section For more information about the devices or users connected to your network see View or Block Connected Users on page 31 The touch screen is not lit How do I know if the hotspot is still powered on The touch screen dims to save energy The LED continues to blink slowly to indicate that the mobile hotspot is still powered on To wake up the touch screen press and quickly release the Power key How do I find my computer s IP address The steps for finding your computer s IP address depend on the operating system If your device runs an operating system not listed here see the appropriate operating system documentation gt To find the IP address on a Windows 7 Windows Vista or Windows XP device 1 Open the command prompt window a Select Start gt Run b Enter cmd or command and click the OK button 2 At the command prompt enter ipconfig and press the Enter key 3 Write down the IP address for the entry that relat
23. N pass through 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Router gt Basic GENERAL NETWORK ROUTER Basic UPnP UPnP On of LAN IP Address 192 168 1 1 Netmask 255 255 255 0 USB IP Address 192 168 1 4 IP Passthrough Mode Enabled Disabled This option turns off the router function of the device and assigns the network IP address directly to the attached host This option can be useful for implementing secure enterprise VPNs The device will reset after making this change to re start using a different driver configuration At this time this feature is only available to PC users If you are a Mac user please do not enable this option as you will be unable to access your device Please check support netgear com for further updates on future Mac support VPN Passthrough Oo Off DHCP Server O Enabled Disabled 5 Inthe LAN section select the On radio button next to VPN Passthrough The Submit button displays after you make a selection 6 Click the Submit button Your settings are saved Configure APN Details Your mobile hotspot comes preconfigured with the access point name APN for your network service provider The hotspot check
24. NETGEAR Telstra Wi Fi 4GX Advanced Ill AirCard 810S User Manual July 2015 202 11529 02 350 East Plumeria Drive San Jose CA 95134 USA Telstra Wi Fi 4GX Advanced III Support Contact Telstra at livechat telstra com for technical support Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Contents Chapter 1 Get Started Know Your DeViCeintc cntcturs cotedetavecasecadoeeabaoidees dabetodates 2 Manage Your Device and Settings 0 ccc cee eee eee ee eee 2 POWCRIKEY 35 c 2s eedhpatad aire ener eed add thd tooled a a g e 3 Status LED n6uigcewecercd seed chase kasarinumiaiingaeGewansecnous dann sek 3 TOUCH SCHECIiis nccceieteecseeaadaeasienadaddreerbeendeeseteeea sages 3 Touch Screen Elements cc 6505ss05sc uueusutwaweeserbeseaeneSeaaaes 4 ACCESSORIES c cccckneitesaieSonaugodamenaaes e eden 5 Power SourceS gerrara e Ear EE EE E G LA 6 Jump Boost Another Device 0 0 e eee eee eee eens 6 Set Up and Connect to the Internet 0 eee 7 Install the Micro SIM Caldiccces ss5556sayanaaad eer deneseossceers asses 8 MS tallcthe BARSKY sissies a2 d sen nennen nennen E 9 Connect to the INteMetivscduosevevesanoauowiawenewed
25. TELSTRA_B4059 WWAN Info IP Address Network Status View Details Save to File Open Source View Credits amp Licenses Update Mobile Hotspot Software and Firmware The hotspot automatically checks for new software or firmware updates once a week If an update becomes available the hotspot displays an alert Open the alert and click the Download button When the download completes the hotspot displays an alert with an Install now button Click the Install now button to install the update Your device reboots automatically to use the new software You can also check for updates manually without receiving an alert Use Your Mobile Hotspot 67 Telstra Wi Fi 4GX Advanced III gt To update software from the touch screen 1 To wake up the device press the Power key 2 Tap the Home button Gaull t4 Telstra 100 mm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account E My WiFi Messages Settings 3 Tap the Settings button Settings x A Display Network Jump Boost X et O Airplane Mode USB Tethering More 4 Tap the More button Device Information Software Updates Factory Reset Tutorial 5 Tap the Software Updates gt button Software Update Last checked at Check for updates now 6 Tap the Check for updates now button Use Your Mobile Hotspot 68 Telstra Wi Fi 4GX Advanced III 7 If an upd
26. Web Page on page 12 15 Telstra Wi Fi 4GX Advanced III View Data Usage Vv You can view an estimate of your data usage on the hotspot web page and on the hotspot touch screen The plan data counter resets automatically when the next billing cycle starts and the session data counter resets automatically for each session To view estimated data usage on the hotspot touch screen 1 To wake up the device press the Power key 2 Tap the Home A button The touch screen shows the estimated data usage for the current billing cycle Gaull t4 Telstra 100 fmm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB Data usage a5 22 days left Estimated data Check My Account ga M Ry WiFi Messages Settings To view detailed data usage information on the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive Use Your Mobile Hotspot 16 Telstra Wi Fi 4GX Advanced III The hotspot web page displays the data usage for the current billing cycle and for the current broadband session T TELSTRA WI FI 4G ADVANCED III 1 0 2 03 GB used 22 days lefv20 GB To find out how to manage your data visit oO E httpJwww telstra com yourdata Your Service Number Support Ab
27. Wi Fi password When the guest Wi Fi network is enabled guests can use this password to access the network Admin login password Use this to log in to the hotspot web page as an administrator You must log in as an administrator to use certain features and to make changes to your hotspot settings The default admin login password admin is printed on a label under the battery The admin login pasword can be 5 31 characters You can change these passwords on the hotspot web page htip m home or http 192 168 1 1 For more information see Manage Hotspot Security on page 58 and Change Hotspot Web Page Login Settings on page 62 Get Started 13 Telstra Wi Fi 4GX Advanced III External Antennas Using an external antenna might be recommended in areas of lower coverage to improve your device performance MIMO Dual TS9 antennas are available from your retailer Insert the connector carefully to avoid damage to your device Main antenna port Secondary antenna port Figure 4 External antennas with TS 9 connectors Get Started 14 Use Your Mobile Hotspot This chapter explains how to use your hotspot The chapter covers the following topics View Data Usage Manage Wi Fi Set Mobile Broadband Options View Messages Extend Battery Life Manage Hotspot Security View Details About Your Mobile Hotspot Update Mobile Hotspot Software and Firmware Note To change settings log in as an administrator See Hotspot
28. a to a particular IP address gt To enable the DMZ and designate a computer to screen incoming traffic 1 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Advanced Settings 83 Telstra Wi Fi 4GX Advanced III 4 Select Settings gt Router gt Basic GENERAL NETWORK UPnP UPnP D On Of UPNP should only be enabled if absolutely necessary as it can result in high security risks for you LAN IP Address 192 168 1 1 Netmask 255 255 255 0 DHCP IP Range 192 168 1 20 192 168 1 99 DHCP lease time 720 minutes DNS mode Manual Auto DMZ DMZ Enabled 5 Inthe DMZ section select the On radio button next to DMZ Enabled 6 In the DMZ Address field enter the IP address of the computer to which you want all data sent If the hotspot is tethered using a USB cable this address is 192 168 1 4 If the hotspot is connected using Wi Fi the first Wi Fi client s IP address is usually 192 168 1 74 The Submit button displays after you make a selection 7 Click the Submit button Your settings are saved Set LAN Options gt To set the hotspot s LAN options 1 From a computer or wireless device that is connected to your network launch an Inter
29. admin The password is case sensitive The Home page displays 4 Select Settings gt Router gt Port Filtering The Port Filtering page displays ROUTER Port Filtering Black List M4 Black List Label 5 From the Port Filtering list select one of the following e Black List Specific applications and services are not allowed to access the Internet block list e White List Specific applications and services are allowed to access the Internet allow list Only one list at a time can be active either a black list or a white list 6 Identify the ports to filter Enter a meaningful label that describes the application or service 7 Enter the port being used 8 Enter the communication protocol being used The Submit button displays after you make a selection 9 Click the Submit button Your selections are saved Enable IP Pass Through Mode To turn off the hotspot router functionality and assign the network IP address directly to the attached device enable IP pass through If you make this change the attached device restarts using a different driver configuration WARNING If you enable this feature Wi Fi is disabled and you must use a USB cable to tether the device Advanced Settings 78 Telstra Wi Fi 4GX Advanced III Note This feature is available to Windows computer users If you are a Mac user do not enable this option because you will be unable to access your device gt
30. ads folder 7 Click the Open button Your hotspot is restored with the imported file settings Manage Wi Fi Network Options You can set Wi Fi network options such as the RTS threshold and the fragmentation packet size on the hotspot web page You can also control which Wi Fi devices can access your network by adjusting MAC filtering parameters gt To set the Wi Fi network options 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays Advanced Settings 73 Telstra Wi Fi 4GX Advanced III Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Select Wi Fi gt Options Set the Wi Fi options e Channel The Wi Fi channel being used Best practice is to set the channel to Auto The hotspot chooses the channel that provides the least interference e RTS Threshold The smallest packet size in bytes used by the Request to Send Clear to Send handshaking protocol Best practice is to use a value of 2347 If you are experiencing inconsistent data flow you can make minor changes to this value to try to alleviate the problem Connection RTS Threshold 2347 Fragmentation 2346 Threshold Fragmentation Threshold The largest allowable size in bytes for a packet If a packet is larger than the threshold it is sent in mult
31. al the Battery on page 9 e Wall socket using the AC adapter and USB cable For more information see Recharge the Battery on page 53 e USB port on your computer For more information see Recharge the Battery on page 53 Jump Boost Another Device You can give a boost to your smartphone if it is low or out of battery power by connecting it to the hotspot s jump boost cable and starting the boost from the touch screen or the hotspot web page Figure 3 Jump boost cable Get Started 6 Telstra Wi Fi 4GX Advanced III Note You cannot charge the hotspot while it is boosting another device gt To start the jump boost of another device from the touch screen 1 2 3 Plug the jump boost cable into your hotspot Plug the device that you want to charge into the other end of the jump boost cable On the Home screen a pop up window appears with boost options If the pop up window does not display tap Settings gt Jump Boost Tap one of the boosting options 30 60 or 90 minutes gt To start the jump boost of another device from the hotspot web page 1 2 3 4 5 Plug the jump boost cable into your hotspot Plug the device that you want to charge into the other end of the jump boost cable On the home page log in as an administrator Click the Jump Boost button Select one of the boosting options 30 60 or 90 minutes Set Up and Connect to the Internet To install the battery and micro SIM card
32. all coverage less power 5 Medium 5 Long large coverage more power USB Tethering Wi Fi stays Off Wi Fistays On Connection RTS Threshold Fragmentation Threshold 5 Near the bottom of the page from the Max Wi Fi menu select the number of devices that are allowed to access your hotspot 6 Click the lt button or the gt button to adjust the number of connections available on each of the Wi Fi networks main and secondary The Submit button displays after you make a selection 7 Click the Submit button The number of devices that are allowed to access your hotspot is set View or Block Connected Users You can view a list of devices that are connected to your hotspot and block undesired users Use Your Mobile Hotspot 31 Telstra Wi Fi 4GX Advanced III Note When you block or unblock users the hotspot resets to activate the new settings Any devices connected to the hotspot are disconnected when the hotspot resets gt To view the connected devices from the touch screen he 2 3 To wake up the device press the Power key Tap the Home f button Gaull 4 Telstra 100 mmm WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account i mM Mt WiFi Messages Settings Tap the Wi Fi button gt Main Wi Fi 5GHZ Wi Fi Guest Wi Fi Max Wi Fi Devices Blocked List gt To view the connected devices from the hotspot
33. arted 11 Telstra Wi Fi 4GX Advanced III 3 Tap the Settings button t A Display Network Jump Boost X lt O Airplane Mode USB Tethering More 4 Tap the USB Tethering button USB tethering should be on by default If USB tethering is not on slide the OFF button to the ON position USB Tethering USB Tethering allows you to connect to the internet from supported computers with a USB cable and charge it at the same time Please turn off USB tethering if you wish to only charge your hotspot with your computer If you are using Windows XP you will need to install the necessary drivers by selecting the button below followed by connectina 5 Tap the Install Win XP drivers button This button is located at the bottom of the USB Tethering screen gt Connect the hotspot to your computer using the USB cable The hotspot installs the necessary driver After the driver is installed you can visit the hotspot web page at hitp m home or http 192 168 1 1 to customize your hotspot s advanced settings NETGEAR AirCard App for Smartphones and Tablets aeaa Download and use the complimentary NETGEAR AirCard app to view Wye your connection settings and data usage from your smartphone or tablet Search the app store for NETGEAR AirCard ANDROID APP ON gt Google play To manage all hotspot settings visit the hotspot web page at http m home or http 192 168 1 1 Hotspot Web Page Your hotspot comes con
34. assword is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 23 Telstra Wi Fi 4GX Advanced III 4 Select Wi Fi gt Connect CONNECT OPTIONS How it works Main Wi Fi This is your primary network Devices on this network can communicate and share files or printers WI FI NAME TPPW4G_D9E8 WI FI PASSWORD 57162107 WPS WPS MAC FILTER Disable Wi Fi Secondary Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors to access your Wi Fi hotspot Click the WPS button for either the main Wi Fi or secondary Wi Fi network if available WPS allows a device that supports this feature to securely connect to your hotspot without the Wi Fi password WPS button pairing Enter WPS PIN 6 Choose the WPS method that you want to use e WPS button pairing If the device you want to connect includes a WPS key click the WPS button pairing button and within two minutes 120 seconds press the device s WPS key e Enter WPS PIN Ifa WPS pin is associated with the device that you want to connect click the Enter WPS PIN button and enter the device s WPS PIN Your hotspot and the wireless device communicate and establish the connection Enable Guest Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors to access your Wi Fi hotspot Use Your Mobile Hotspot 24 Telstra Wi Fi 4GX Advanced III gt To enable
35. ate is available tap the Start Download button The update downloads 8 Tap the Update now button to install the update After the update install completes the hotspot reboots gt To update software from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt General gt Software and Reset GENERAL NETWORK ROUTER Software and Reset nitanisnsinsnsson Download Backup Restore Settings Settings If you saved your settings on a file ae previously import it here to restore your Download a copy of your hotspot s settings hotspot with those settings onto your computer so you can restore it kier _ Browse Software Update Last checked at 4 9 14 7 03 PM Check for update Reset Factory Reset Reset your hotspot to factory settings just like when you took it out of the box the first time Reset 5 If the Check for update button displays click it to see if a new update is available 6 If an update is available click the Start Download button The update downloads 7 Click the Update now button to install the update After the update install completes the hotspot reboots Use Your Mobile Hotspot 69 Telstra Wi F
36. batteries in a fire Tips and Safety Guidelines for Lithium lon Batteries 106 Telstra Wi Fi 4GX Advanced III Tips and Safety Guidelines for Lithium lon Batteries 107
37. can slowly corrode and defeat its safety circuitry Do not crush puncture deform or put a high degree of pressure on the battery which can cause an internal short circuit resulting in overheating Avoid dropping the battery or the device Dropping it especially on a hard surface may cause damage to the battery and the device If you suspect damage to the battery or the device replace it When the battery is outside the device do not allow the battery to come in contact with metal objects such as coins keys jewelry or tools Do not disassemble or modify batteries Do not use a battery for anything other than its intended purpose Appropriate Batteries and Chargers Use only approved batteries in the device Only purchase products and accessories recommended by NETGEAR or your carrier Use of unapproved batteries products or accessories will void your warranty Do not use incompatible batteries and chargers Some websites and second hand dealers not associated with reputable manufacturers and carriers may sell incompatible or even counterfeit batteries and chargers If you are unsure about whether a replacement battery or charger is compatible contact NETGEAR Battery Disposal Disposal regulations vary by region Dispose of old batteries and equipment in compliance with your local regulations Proper disposal might include recycling programs for batteries cell phones or other electronic waste Do not dispose of
38. card make sure that the account balance is positive e If your mobile hotspot still does not connect you might need to create or update the default connection profile To check the default connection profile settings 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the mobile hotspot password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Network gt APN GENERAL NETWORK ROUTER Active Telstralnternet telstra internet Details V test telstra internet Details Add 5 Review ISP settings Reset the hotspot You can reset the hotspot to the factory settings This is useful if you forgot your admin login password for the hotspot web page Troubleshooting 97 Telstra Wi Fi 4GX Advanced III If you reset the hotspot all of your customizations are lost If you want to keep them save them before doing the reset and restore them afterward See Back Up and Restore Hotspot Settings on page 72 Note When you reset the hotspot any currently connected devices lose access and must be reconnected after the hotspot restarts gt To reset the hotspot from the touch screen 1 To wake up the device press the Power key 2 Tap the Home A button 4c yl ae Telstra 100 mn WI FI TRPPW4G_0D23 PWD 83914893 3 4GB
39. ct manually each use The mobile hotspot does not attempt to automatically connect to the mobile broadband network when powered on To connect to the network manually view the Mobile Broadband Disconnected alert and click the Connect button Always except when roaming The mobile hotspot automatically attempts to connect only to your network provider s mobile broadband network when powered on Always The mobile hotspot automatically attempts to connect to the mobile broadband network when powered on You might incur roaming charges if you are outside your network provider s coverage area Use Your Mobile Hotspot 41 Telstra Wi Fi 4GX Advanced III Note If SIM PIN security is enabled you must enter the SIM PIN before the hotspot can establish a connection See Enable SIM Security on page 74 The Submit button displays after you change any of the displayed preferences 6 Click the Submit button Your settings are saved View Messages You can view messages from the touch screen or the hotspot web page gt To view SMS messages from the touch screen 1 To wake up the device press the Power key 2 Tap the Home fj button CSwil t Telstra 100 mm WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB eae 22 days left Estimated data Check My Account B My WiFi Messages Settings 3 Tap the Messages button Messages 3 1 555 555 5555 17 6 15 3 46 PM Test 3 1 555 55
40. displays Use Your Mobile Hotspot 20 Telstra Wi Fi 4GX Advanced III 4 Select Wi Fi gt Options CONNECT OPTIONS MAC FILTER Wi Fi Profiles Default No secondary network Y Set up an additional Wi Fi network if you would like to use dual band 5GHz compatible devices with the hotspot and or for a separate guest network Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network WiFiname TPPW4G DABS Wi Fi name TPPW4G_GDAB8 Wi Fi password 03131917 Wi Fi password 39731254 Encryption WPAQ Personal AES Y Encryption WPA2 Personal AES Frequency Channel Frequency Channel 2 4GHz 24GHZ ito v 5 GHz j 5 Ghz Auto Y 3 4 ie 5 Inthe Wi Fi Profiles menu select a predefined profile or select Custom Setup to choose your own options Dual Band WiFi v Default No secondary network 5GHz WiFi Guest WiFi Dual Band WiFi Custom Setup The Wi Fi Options page that displays depends on the Wi Fi profile that is selected 6 To modify the displayed profile even if you selected a predefined profile use the following options e Secondary Wi Fi Select the Enable secondary Wi Fi network check box to use a secondary Wi Fi network e Frequency Select the Wi Fi frequency 2 4 GHz or 5 GHz to use on the main secondary or both Wi Fi networks e Guest mode Select the Guest Wi Fi check box to use the secondary Wi Fi network for temporary visitors The Submit button displays after you make a sel
41. e Home page displays Use Your Mobile Hotspot 38 Telstra Wi Fi 4GX Advanced III A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the right column of the page 4 Select Wi Fi gt Mac Filter CONNECT OPTIONS MAC FILTER MAC Filter Mode Black list Block all in list None Black list Block all in list 5 From the MAC Filter Mode menu select Black list Block all in list The list of blocked devices displays 6 Click the x button next to a device The device can access your network Set Mobile Broadband Options By default the mobile hotspot automatically connects to your service provider s mobile broadband network You can change this feature so that the mobile hotspot automatically connects to another network when you are roaming or never auto connects gt To set auto connect options from the touch screen 1 To wake up the device press the Power key 2 Tap the Home f button 4c Tae Telstra 100 mr WI FI TRPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB Saas 22 days left Estimated data Check My Account 3 A Hy WiFi Messages Settings Use Your Mobile Hotspot 39 Telstra Wi Fi 4GX Advanced III 3 Tap the Settings button Settings x A Display Network Jump Boost X et O Airplane Mode USB Tethering More 4 Tap the Network button Network Mode Automatic gt Auto Connect Except Roaming gt Status Disconnect
42. e eens 106 Battery DISPOSAL 6 o 020654cduaens dad hyouducudemmsutuneeaesottadadstes 106 Get Started This chapter provides an overview of Telstra Wi Fi 4GX Advanced III features and instructions for how to set up your mobile hotspot and connect to the Internet The chapter covers the following topics e Know Your Device e Set Up and Connect to the Internet e Additional Information Note Firmware updates with new features and bug fixes are available at downloadcenter netgear com Some products regularly check the site and download new firmware or you can check for and download new firmware manually If the features or behavior of your product do not match what is described in this manual you might need to update your firmware Telstra Wi Fi 4GX Advanced III Know Your Device Your mobile hotspot enables you to create a Wi Fi access point in any location with cellular network coverage Use a Wi Fi access point to connect your laptop and other Wi Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet For more information see Tethered Mode on page 11 Power key Touch Screen Status LED Main antenna port Micro USB port Secondary antenna port Figure 1 Hotspot keys and features Manage Your Device and Settings You can manage y
43. e is out of battery you can give it some juice from your hotspot Reminder you can t charge while boosting 1 Connect the Jump Boost cable to the mobile hotspot s charging port To ensure proper battery performance and charging you must use the Jump Boost cable included in the box a 2 Connect your smartphone s charging cable to the Jump Boost connector gt 3 Connect your smartphone to the charging cable 4 Choose how long you want to enable boost for The timer starts immediately after you press the button below 30 minute boost GO minute boost SO minute boost Optional Enable airplane mode if you would like to charge your device while in airplane Enable Airplane Mode 5 Click the Enable Airplane Mode button Airplane mode is enabled Manage Hotspot Security The following topics are covered in this section e Change Network Names and Passwords on page 59 Use Your Mobile Hotspot 58 Telstra Wi Fi 4GX Advanced III e Change Hotspot Web Page Login Settings on page 62 e Change Device Encryption Security Settings on page 64 You can also block undesired hotspot users For more information see View or Block Connected Users on page 31 Note When you change the Wi Fi settings the hotspot resets Any devices connected to the hotspot are disconnected when the hotspot resets Change Network Names and Passwords The main and guest Wi Fi network names identify your Wi Fi networks and are vis
44. ection 7 Click the Submit button Your changes are saved If you select a predefined profile and then change the frequency or change the guest Wi Fi options the profile type changes automatically to Custom Setup Use Your Mobile Hotspot 21 Telstra Wi Fi 4GX Advanced III Note When you change your profile options including disabling or enabling either Wi Fi network any devices connected to the hotspot are disconnected and might need to be reconnected Connect to Wi Fi from Wireless Device You can connect up to 15 wireless devices such as smartphones laptops tablets digital cameras printers gaming consoles and digital picture frames to your hotspot network For information about setting connections for main Wi Fi and guest Wi Fi networks see Set the Maximum Number of Connected Devices on page 29 You can add a wireless device to your Wi Fi network manually If the device that you are adding is WPS enabled you can use the WPS method to connect the device without using the Wi Fi password Connect with the Wi Fi Password 1 On the wireless device view the list of available Wi Fi networks 2 Connect to the network that corresponds to your hotspot network as displayed on the touch screen 3 When prompted enter the Wi Fi password for your hotspot network The Wi Fi password displays on the hotspot touch screen If the screen is turned off press and quickly release the Power key to wake the hotspot Add a WPS E
45. ed gt 5 To set the network mode tap the Network Mode gt button Network Mode Automatic WCDMA AIl LTE All 6 Tap the radio button for the selection that you want Your setting is saved 7 Tap x to close the confirmation message window Network Mode Automatic Auto Connect Except Roaming gt Status Disconnected 8 To set the auto connection method tap the Auto Connect gt button The Auto Connect screen displays 9 Tap the radio button for the selection that you want Your setting is saved Use Your Mobile Hotspot 40 Telstra Wi Fi 4GX Advanced III 10 Tap x to close the confirmation message window 11 Tap the Home A button The Home page displays To set auto connect options from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Network gt Preferences NETWORK ROUTER Preferences Network Mode Auto Default H Auto Connect Never connect manually each use Always except when roaming Always Do Not Prompt Password Prompt for Password Username amp Password Network selection Auto mode Scan 5 Select an Auto Connect option e Never conne
46. elstra 100 mm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB aaa 22 days left Estimated data Check My Account A Ht WiFi Messages Settings 2 Tap the Settings button 3 Tap the Network button 4 Tap the gt next to Status Disconnect Frequently Asked Questions 90 Telstra Wi Fi 4GX Advanced III Your hotspot is disconnected from the network Why doesn t the Connect Disconnect button appear on the hotspot web page You can use the Connect Disconnect button only when you are logged in as an administrator gt To log in as an administrator 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the password in the Sign In field The default password is admin The password is case sensitive Click the Sign In button T TELSTRA WI FI 4G ADVANCED III To find out how to manage your data visit tin www telstra comyourdata Support About Logout DASHBOARD Overview Session Your Wi Fi Details 0 3 i 3m MAIN WI Fi TPPW4G_DA88 03131917 WI FI Jump Boost Messages Settings Connected Devices 0 Explore Features No Devices Connected 3et the app all THO TY oo Get the ap Download the companion app af Intemet Connected a for your hotspot today Disconnect EE 50 Frequently Asked Questions 91 Telstra Wi Fi 4GX Advanced I
47. epend on the operating system If your device runs an operating system not listed in the following procedures see the appropriate operating system documentation gt To find the MAC address on a Windows 7 Vista or XP device 1 Open the command prompt window a Select Start gt Run b Enter cmd or command and click the OK button 2 At the command prompt enter ipconfig all and press the Enter button 3 Write down the physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter Frequently Asked Questions 93 Telstra Wi Fi 4GX Advanced III gt To find the MAC address on a Windows 8 device 1 In the Charms bar click the Search icon 2 Select Command Prompt 3 At the command prompt enter ipconfig al1 and press the Enter button 4 Write down the physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter gt To find the MAC address on a Mac OS X device 1 From the Apple menu select System Preferences gt Network 2 Select the wireless adapter that is connecting to the routing hardware 3 Select Advanced 4 Select Ethernet The Ethernet ID is displayed This is the same as the MAC address Where can I find more information Review the following The Quick
48. er 5 Troubleshooting The Wi Fi network name does not appear in the list of networks 96 Telstra Wi Fi 4GX Advanced III The No Signal icon displays on either the touch screen or the hotspot web Page cdecdecosecraonsianannsedies eoxarousuensweneds 96 Your device cannot access the hotspot web page when connected to a VPN 96 The hotspot cannot connect to a computer running Windows Vista 96 The hotspot does not connect to your service provider s network 97 Reset tHEINOLSPOE errora tat danad E caged antautin daw aba ea EN EE 97 ViEW E EE E EEEE 99 SIM Nor hatal ecer erore erre EAEE Eer EENE ERRES 99 SIM Error Check SIM 6 3000 c022cormeerranerecesedoaddeesd seasons 99 SIM WOCKEd ss cians cusie es soda ced EEE ETTE bea eesesea ssa TETTE 100 Temperature Related Alerts 0 cece eee eee eee ees 100 COnMectioniAlertS 45 osi6seissss cs Seeteeeeaeeieayniase essed aad 100 Appendix A Specifications Mechanical Specifications lt 2 lt 22c04 04 0d0eSeeacachooemnolee date aoho 104 Environmental Specifications ccc eee eee eee eee teen nes 104 Supported RE Bands o 522 02 92 04 044000e086ddadsdane d0snborarane ngogans 104 Appendix B Tips and Safety Guidelines for Lithium lon Batteries Battery TPSiiscscocvcoaescvedinsnapanag so Oealeaadenned sinee naan aia 105 General Battery Safety soc dccudccs pcavnecudugunuranewaueCiedecie saan 105 Appropriate Batteries and Chargers 0 cece eee ee
49. es to the wireless network connection The IP address might be listed under IPv4 Address or something similar gt To find the IP address on a Windows 8 device 1 In the Charms bar click the Search icon Frequently Asked Questions 92 Telstra Wi Fi 4GX Advanced III 2 Select Command Prompt 3 At the command prompt enter ipconfig and press the Enter key 4 Write down the IP address for the entry that relates to the wireless network connection The IP address might be listed under IPv4 Address or something similar gt To find the IP address on a Mac OS X device 1 From the Apple menu select System Preferences gt Network 2 Select the wireless adapter The IP address is displayed in the right pane gt To find the IP address on devices running other operating systems Refer to the user documentation for your operating system or computer How do find a device s MAC address You must know the MAC address for a device when you are doing the following e Assigning an IP address based on a MAC address when using DHCP e Allowing or denying devices access to your Wi Fi network MAC filtering Tip To display a list of connected devices including the MAC address of each device go to the hotspot web page and log in as an administrator The connected devices list appears on the left side of the Home page Click the device links to display IP and MAC addresses The steps for finding a device s MAC address d
50. figured and ready to use Use the hotspot web page to manage advanced settings Get Started 12 Telstra Wi Fi 4GX Advanced III Log in as an administrator to change settings and view detailed information The default administrator login password is admin To log in as an administrator 1 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 Sign In Sign In Remember me Enter the password in the Sign In field The default password is admin The password is case sensitive Click the Sign In button The Home page displays After you log in you can access all of the features available on the touch screen plus advanced features For example you can do the following Change the SSID Wi Fi passwords admin login and Wi Fi encryption settings Select a custom Wi Fi profile dual band Wi Fi guest Wi Fi Set auto connect options View data usage Change security settings and router options Security Credentials Three passwords are associated with the hotspot Wi Fi password Use this to connect your computer or other Wi Fi device to your mobile hotspot network This character string is unique to your device It displays on the main hotspot touch screen If the screen is blank a power saving feature press and quickly release the Power key The default Wi Fi password is printed on a label under the battery Guest
51. gth and interfering radio sources like electrical generators or other hotspot Wi Fi devices Review the following possibilities Check your signal strength and network type for example LTE 4G is generally faster than 3G Check Wi Fi interference by powering the hotspot off and on to find a better Wi Fi channel Switch Wi Fi channel from 2 4 GHz to 5 GHz If the Telstra network signal is low consider using external antennas or cradle the hotspot with built in high gain antennas How do I go back to the hotspot web page To view the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive What do I do if I forget my admin login password The default admin login password is admin and the hotspot web page URL is http m home or http 192 168 1 1 If you changed the admin login password and can t remember the password that you created you must set the hotspot back to factory defaults To reset the hotspot from the touch screen f To wake up the device press the Power key Frequently Asked Questions 88 Telstra Wi Fi 4GX Advanced III 2 Tap the Home f button Gaui TL Telstra 100 mmm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left E
52. i restricted area You may still use USB tethering to keep one device connected via the USB port 6 Slide the ON button to the OFF position Your setting is saved 7 To set the Wi Fi range tap the gt button next to Wi Fi Range Wi Fi Range Oo Short small coverage less power Medium Long large coverage more power 8 Tap the radio button for the selection that you want Your setting is saved Use Your Mobile Hotspot 19 Telstra Wi Fi 4GX Advanced III To power down the Wi Fi radio after a set period of inactivity tap the gt button next to Wi Fi Standby Wi Fi Standby Set the Wi Fi signal broadcast to go to sleep if no devices connect after a set period of time This will conserve battery Press the power button to restart the Wi Fi signal and wake the screen 5 minutes best battery life 15 minutes 10 Tap the radio button for the selection that you want Your setting is saved Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the touch screen gt To select a Wi Fi profile or create a custom profile on the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive The Home page
53. i 4GX Advanced III Use Your Mobile Hotspot 70 Advanced Settings This chapter provides information about how to configure various aspects of the hotspot such as Wi Fi settings WAN settings and router settings The chapter covers the following topics Back Up and Restore Hotspot Settings Manage Wi Fi Network Options Enable SIM Security Configure Mobile Broadband 71 Telstra Wi Fi 4GX Advanced III Back Up and Restore Hotspot Settings You can back up and restore hotspot settings Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices You can also save your settings before resetting to factory defaults or changing the settings gt To back up hotspot settings 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt General gt Software and Reset GENERAL NETWORK ROUTER Soft and Reset Download Backup Restore Settings Settings If you saved your settings on a file i previously import it here to restore your Download a copy of your hotspot s settings hotspot with those settings onto your computer so you can restore it mater Browse Software Update Last checked at 4 9 14
54. ible to other Wi Fi enabled devices The procedure to change the main and guest Wi Fi network names and passwords is the same The following settings differ e Main Wi Fi For added security you can prevent the main Wi Fi network name and password from displaying on the touch screen home screen e Guest Wi Fi For added security you can specify the guest Wi Fi password changes each time you enable guest Wi Fi gt To change network names and passwords from the touch screen 1 To wake up the device press the Power key 2 Tap the Home W button CSauil 4 Telstra 100 mm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB e 22 days left Estimated data Check My Account 3 A Pty WiFi Messages Settings 3 Tap the Wi Fi button gt Main Wi Fi 5GHZ Wi Fi Guest Wi Fi i O Devices WPS Options Use Your Mobile Hotspot 59 4 5 10 11 12 13 14 Telstra Wi Fi 4GX Advanced III To change the network name and password for main Wi Fi tap the Main Wi Fi button Main Wi Fi To connect to Wi Fi select the Wi Fi network below and enter the password Wi Fi name TPPW4G_D9E8 Edit Wi Fi password 31382123 m Display on home screen To change the network name and password for guest Wi Fi tap the Guest Wi Fi button Guest Wi Fi Wi Fi name TPPW4G GD69C 02574676 Wi Fi password Ey W New password each session To change the Wi Fi name tap the Edit b
55. ides adotd Modded omersernoms erre 83 SetLAN OPUONSisecescegeeashgeaayetimamsneieieseteosaeaeoaanaeas 84 Chapter 4 Frequently Asked Questions Why can t connect a device to the hotspot 00005 87 Why can t access the Internet 0 cece eee eee eae 87 Why isn t my battery charging 00 0 0s0 oninessieawews Was ecw ewes asec 87 Why is the signal indicator always low 0 cece eee eee eee 87 Why is the download or upload speed slow 0 c cece eee eee 88 How do I go back to the hotspot web page eee eee 88 What do I do if forget my admin login password 0 0 eee 88 How do disconnect from the mobile broadband network 90 Why doesn t the Connect Disconnect button appear on the hotspot web page cee e eee eens 91 How can extend the life of the battery 0 eee 92 How dol turn the hotspot off 0 6 4 0 crsnneqieedese cosdeseseendenes 92 How do find out how many users are connected to my hotspot s Wi Fi networks 0 0 0 cette ete eees 92 The touch screen is not lit How do I know if the hotspot is stil powered ON excess cose senda hetee EET e SHWE SS OREO eRe eS 92 How do find my computer s IP address 0 e cece eee eee eee 92 How do I find a device s MAC address 0 cece eee e eee eee ees 93 Where can I find more information ccc cece eee eens 94 Chapt
56. ile broadband signal strength the better the signal the longer the battery life Use Your Mobile Hotspot 45 Telstra Wi Fi 4GX Advanced III e Wi Fi range e Dual band Wi Fi when all of your devices support 5 GHz Wi Fi dual band Wi Fi allows faster downloads but uses more power e Guest Wi Fi when enabled uses more power To extend the battery life use any of the following methods e Adjust Wi Fi settings e Adjust display settings e Use tethered USB e Use airplane mode Adjust Wi Fi Settings to Optimise Battery Life If the devices that you are connecting to your Wi Fi network are always close to your hotspot shorten the Wi Fi range Set the standby timer to a shorter period to minimise the wait time when no devices are connected to either Wi Fi network before going into standby mode the Wi Fi radio turns off Note When you change the Wi Fi settings any devices connected to the hotspot are disconnected and might need to be reconnected gt To adjust Wi Fi setting to optimise battery life from the touch screen 1 To wake up the device press the Power key 2 Tap the Home A button GSawil tT Telstra 100 im WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account A om WiFi Messages Settings Use Your Mobile Hotspot 46 Telstra Wi Fi 4GX Advanced III 3 Tap the Wi Fi button Q gt Main Wi Fi 5GHzZ WiFi Guest Wi Fi
57. in your hotspot complete the steps in the sections listed in steps 1 and 2 gt To set up and connect to the Internet 1 Install the Micro SIM card For more information see nstal the Micro SIM Card on page 8 Install the battery For more information see nstall the Battery on page 9 Connect to the Internet For more information see Connect to the Internet on page 10 Personalise the hotspot For more information see Personalise the Hotspot on page 10 Get Started 7 Telstra Wi Fi 4GX Advanced III Install the Micro SIM Card gt To insert the SIM card 1 Remove the hotspot back cover by lifting at the notch on either corner of the device 2 If the battery is present remove it 3 Insert the micro SIM card Micro SIM card 4 Insert the battery as shown Battery Gold contacts Ensure that the gold contacts on the battery line up with the gold contacts on the device 5 Replace the hotspot cover Get Started 8 Telstra Wi Fi 4GX Advanced III Install the Battery gt To install the battery 1 Remove the hotspot back cover by lifting at the notch on either corner of the device Make sure that the micro SIM card is already installed For more information see Install the Micro SIM Card on page 8 Micro SIM card 2 Insert the battery as shown Battery Gold contacts Ensure that the gold contacts on the battery line up with the gold contacts on the device
58. into sleep mode after a set time to extend battery life To wake up the touch screen press and quickly release the Power key USB Tethering Use USB tethering to connect to the Internet from supported computers with a USB cable and charge the hotspot battery at the same time Turn off USB tethering if you only want to charge your hotspot with your computer To enable USB tethering from the touch screen 1 To wake up the device press the Power key 2 Tap the Home N button 4c MAA Telstra 100 mn WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB a ea 22 days left Estimated data Check My Account 3 A Xt WiFi Messages Settings 3 Tap the Settings button Settings x A Display Network Jump Boost X lel O Airplane Mode USB Tethering More 4 Tap the USB Tethering button USB Tethering USB Tethering allows you to connect to the internet from supported computers with a USB cable and charge it at the same time Please turn off USB tethering if you wish to only charge your hotspot with your computer If you are using Windows XP you will need to install the necessary drivers by selecting the button below followed by connectina 5 Slide the OFF button to the ON position Use Your Mobile Hotspot 55 Telstra Wi Fi 4GX Advanced III USB tethering is enabled gt To connect the hotspot to the USB port on your computer Attach one end of the micro USB cable to the mobi
59. ion Unknown PDP address or type User authentication failed Activation rejected by GGSN Service Option not supported Service Option not subscribed Service Option temporarily out of order Regular deactivation QoS not accepted Network failure Reactivation required Feature not supported Semantic error in the TFT operation Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filters Syntactical errors in packet filters Connection error Invalid transaction identifier value Semantically incorrect message Invalid mandatory information Message type nonexistent or not implemented Message type not compatible with the protocol state Information element non existent or not implemented Conditional IE error Message not compatible with the protocol state Protocol error unspecified Invalid Connection ID 258 Invalid PRI NSAPI Troubleshooting 101 Telstra Wi Fi 4GX Advanced III Table 4 Connection alerts continued Alert Description 259 Invalid Field 260 SNDCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeout 266 PDP Inactivate Max Timeout 267 PDP Lower layer Error 268 PDP Duplicate 269 UE RAT Change Troubleshooting 102 Specifications
60. iple packets which can affect network performance Keep this value as large as possible up to 2346 e Broadcast Network Name If you select the Show radio button your Wi Fi network name SSID is broadcast to everyone nearby Select the Hide radio button if you do not want it broadcast The Submit button displays after you make a selection 6 Click the Submit button Your settings are saved Enable SIM Security gt Create another level of security by establishing a PIN that you must enter before you can manage the WWAN connection or view SMS messages To enable SIM security 1 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Advanced Settings 74 Telstra Wi Fi 4GX Advanced III 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Network gt SIM Security GENERAL NETWORK ROUTER SIM Security Inactive Activating SIM Security will require you to enter a SIM PIN each time you power on the hotspot Activate 5 Click the Activate button 6 Enter your PIN and click the Submit button If you enter an incorrect PIN three times the SIM is blocked If the SIM is blocked contact your network service provider to receive a PUK number to unblock the SIM Configure Mobile Broadba
61. isplay the hotspot web page hitp m home or http 192 168 1 1 Log in as an administrator to make changes The default administrator login password is admin Best practice is to set a more secure password Get Started 10 Telstra Wi Fi 4GX Advanced III Additional Information The following topics are covered in this section e Tethered Mode on page 11 e NETGEAR AirCard App for Smartphones and Tablets on page 12 e Hotspot Web Page on page 12 e Security Credentials on page 13 e External Antennas on page 14 Tethered Mode You can use your hotspot in tethered mode connected to a computer using the USB cable instead of connecting to it using Wi Fi Note The first time that you use your hotspot in tethered mode the operating system detects the new device gt To install drivers on computers running operating systems other than Windows XP 1 Ensure that the hotspot is powered off 2 Connect the hotspot to your computer using the USB cable The hotspot automatically powers on You can visit the hotspot web page at hitp m home or http 192 168 1 1 to customize your hotspot s advanced settings gt To install drivers on a computer running Windows XP 1 To wake up the device press the Power key 2 Tap the Home A button Caw tf Telstra 100 mm WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB aaa 22 days left Estimated data Check My Account a A om WiFi Messages Settings Get St
62. le hotspot and plug the other end into the USB port on your computer Enable Airplane Mode Turn on airplane mode if you want to use jump boost while on an airplane or in areas where Wi Fi is restricted gt To enable airplane mode from the touch screen 1 To wake up the device press the Power key 2 Tap the Home X button 4c ull TY Telstra 100 MIT WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account ZS mM tt WiFi Messages Settings Use Your Mobile Hotspot 56 Telstra Wi Fi 4GX Advanced III 3 Tap the Settings button x A Display Network Jump Boost X et O Airplane Mode USB Tethering More 4 Tap the Airplane Mode button Airplane Mode Turn on airplane mode if you would like to use BatteryBoost while on an airplane or in areas where Wi Fi is restricted 5 Slide the OFF button to the ON position Airplane mode is enabled gt To enable airplane mode from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 57 Telstra Wi Fi 4GX Advanced III 4 Click the Jump Boost button Jump Boost If your tablet or smartphon
63. lect the Generate a new password each time turn on the Guest Wi Fi check box 8 Click the Submit button 9 When prompted click the Submit button again All devices that were connected must reconnect with the new name and password Change Hotspot Web Page Login Settings You can change the host name for the hotspot web page You can also change the password to access the hotspot web page gt To change the login settings for the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays Use Your Mobile Hotspot 62 5 Telstra Wi Fi 4GX Advanced III Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Select Settings gt General gt Device GENERAL NETWORK ROUTER Device Display Display Brightness Screen Timeout Display Timeout 1 minute Timeout on AC 1 minute Timeout on USB 1 minute Hotspot LED LED O On Off Sleep Wi Fi Standby 5 minutes best battery life v Homepage Host Name Domain Name Password Optional In the Host Name field change the host name used to access the hotspot web page Enter a maximum of 31 characters Optional In the Password field change the password used to log in as an administrator Best practice is to set a more secure password Enter a maximum of
64. lls If possible try using another computer or Wi Fi device to connect to your hotspot If you can then the problem is with the device that cannot connect not the hotspot Why can t I access the Internet If you are connected to the hotspot but cannot connect to the Internet try the following suggestions Check the display status on the touch screen Make sure that network coverage is available in your area Make sure that your micro SIM card is active and enabled with data services Wait one to two minutes for the hotspot to initialize Confirm that your account is activated and that no other Internet connections are active Switch your hotspot off and on and restart your computer or Wi Fi device Why isn t my battery charging If you are in a low coverage area are transferring a lot of data or left the hotspot in a hot location the internal temperature of the hotspot can rise above 45 C In these conditions the battery cannot be charged due to safety limits with lithium ion battery technology Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly Why is the signal indicator always low Your hotspot s reception is poor Try moving it to a location with a clear view of the sky for example near a window Frequently Asked Questions 87 Telstra Wi Fi 4GX Advanced III Why is the download or upload speed slow Data transfer speed depends on signal stren
65. n page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Advanced Settings 76 Telstra Wi Fi 4GX Advanced III 4 Select Settings gt Router gt Port Forwarding ROUTER 5 Select the Enable radio button The Port Forwarding list displays Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses Note Port forwarding creates a security risk When not required disable port forwarding Enter the following port forwarding information e Label Enter a descriptive name e IP Enter the IP address of a connected device Port Enter the port number that the application uses e Protocol If you are unsure select TCP The Submit button displays after you make a selection Click the Submit button Your settings are saved Enable Port Filtering You can select which applications for example HTTP FTP email servers can access the Internet Used with other security measures such as a firewall port filtering can enhance network security gt To enable port filtering 1 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password Advanced Settings 77 Telstra Wi Fi 4GX Advanced III The default password is
66. nabled Device You can add a WPS enabled Wi Fi device to your Wi Fi network without a Wi Fi password using the hotspot web page or the touch screen gt To add aWPS enabled Wi Fi device from the touch screen 1 To wake up the device press the Power key 2 Tap the Home A button CSEwil tS Telstra 100 mm WI FI TRPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB aaa 22 days left Estimated data Check My Account 32 PF Hy WiFi Messages Settings Use Your Mobile Hotspot 22 Telstra Wi Fi 4GX Advanced III 3 Tap the Wi Fi button gt Main Wi Fi 5GHZ Wi Fi Guest Wi Fi Devices Options 4 Tap the WPS button WPS allows a device that supports this feature to securely connect to your hotspot without the Wi Fi password Pair with Main Wi Fi 5 Tap the Pair with Main Wi Fi or Pair with Secondary Wi Fi button Select the WPS button on your connecting device to pair with your hotspot 112 seconds remaining Cancel 6 Within two minutes press the WPS key on the wireless device that you want to connect Your mobile hotspot and the wireless device communicate and establish the connection gt To add a WPS enabled Wi Fi device from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default p
67. nd You can configure mobile broadband settings to view WAN details such as the active network connection status and signal strength You can also adjust these settings to establish which users and applications can access your network View WAN Information To view network information Vv 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Advanced Settings 75 Telstra Wi Fi 4GX Advanced III 4 Select Settings gt Network gt Status Details GENERAL 4G Details Status PS service type Network Int l Roaming RSRP RSRQ RS SINR PLMN Cell ID TX Power IP Address Quality Channel UL Channel Number IMSI Current radio band Reject Code ICCID ROUTER Status Details Connected LTE Telstra Off 10 2 505 01 12367 160 81 135794433 0 10 98 78 132 33 0 1275 505013455581397 LTE B3 0 89610107200886000085 Enable Port Forwarding If your computer is hosting a server you can enable port forwarding so that other users can access the server gt To enable port forwarding 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A logi
68. nd or for a separate guest network Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network WiFi TPPW4G_DA7B Wi Fi name TPPW4G_GDA7B Wi Fi password 34255473 Wi Fi password 34255473 Encryption WPA2 Personal AES v Encryption WPA2 Personal AES v Frequency Channel Frequency Channel 24GHz Autolv 24GHz Auto v O 5 GHz W 5 GHz Auto Broadcast O Hide Show Broadcast Hide Show Network Name Network Name The Submit button displays near the bottom of the page after you make a selection Use Your Mobile Hotspot 26 Telstra Wi Fi 4GX Advanced III Note The default values are appropriate to support a guest network 6 Click the Submit button Guest Wi Fi is enabled Enable Dual Band Wi Fi When all of your devices support 5 GHz Wi Fi use dual band Wi Fi for faster downloads Dual band Wi Fi uses more power gt To enable dual band Wi Fi from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Wi Fi gt Options The Wi Fi Options page displays Use Your Mobile Hotspot 27 Telstra Wi Fi 4GX Advanced III 5 In the Wi Fi Profiles menu select Dual Band Wi Fi Dual Band WiFi Default No secondary netw
69. nected Use Your Mobile Hotspot 17 Telstra Wi Fi 4GX Advanced III Specify the Wi Fi Settings From the touch screen you can specify a number of Wi Fi settings For more detailed profile selections visit the hotspot web page hitp m home or http 192 168 1 1 You can establish any one of the following types of networks e Default No secondary network Main Wi Fi only on the 2 4 GHz band If you configured a custom profile using the hotspot web page you can return to the defaul Wi Fi setting e GHz Wi Fi Main Wi Fi only on either the 2 4 GHz or 5 GHz band Use this choice to transfer data at higher throughputs e Guest Wi Fi Main Wi Fi and guest Wi Fi on the 2 4 GHz band Note Whenever you change Wi Fi settings any devices connected to the hotspot are disconnected and might need to be reconnected To specify the Wi Fi settings from the touch screen 1 To wake up the device press the Power key 2 Tap the Home button CSuil t Telstra 100 mmi WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB E 22 days left Estimated data Check My Account 3 A Xt WiFi Messages Settings 3 Tap the Wi Fi button gt Main Wi Fi 5GHZ Wi Fi Guest Wi Fi Devices Options Use Your Mobile Hotspot 18 Telstra Wi Fi 4GX Advanced III 4 Tap the Options button Wi Fi Options Wi Fi Signal Wi Fi Range Wi Fi Standby Wi Fi Signal Turn WiFi signal off if you are in a Wi F
70. net browser 2 Enter http m home or http 192 168 1 1 A login page displays Advanced Settings 84 Telstra Wi Fi 4GX Advanced III 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Router gt Basic GENERAL NETWORK ROUTER Basic UPnP UPnP i on LAN IP Address 192 168 1 1 Netmask 255 255 255 0 USB IP Address 192 168 1 4 IP Passthrough Mode Enabled Disabled This option turns off the router function of the device and assigns the network IP address directly to the attached host This option can be useful for implementing secure enterprise VPNs The device will reset after making this change to re start using a different driver configuration At this time this feature is only available to PC users If you are a Mac user please do not enable this option as you will be unable to access your device Please check support netgear com for further updates on future Mac support VPN Passthrough on Off DHCP Server Enabled Disabled 5 Inthe LAN section enter the appropriate details If the DHCP server is enabled it automatically assigns an IP address to each device on the network and manages its configuration information The DNS mode setting specifies how the DNS servers are obtained If you select Auto the servers use the DNS relay specified by the Internet provider The Submit button displays
71. o your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 48 Telstra Wi Fi 4GX Advanced III 4 Select Wi Fi gt Options Wi Fi Options Max Wi Fi 15 k Main Wi Fi Secondary Wi Fi 2 4 Ghz Bandwidth 5 Ghz Bandwidth Wi Fi Info on Home Show Hide Wi Fi Range Short small coverage less power Medium Long large coverage more power USB Tethering Wi Fi stays Off Wi Fistays On Connection RTS Threshold Fragmentation Threshold 5 Adjust any of these settings Wi Fi Range Short range provides the smallest coverage However battery life is longer Medium range provides moderate coverage and battery life Long range allows connected Wi Fi devices to be farther from your mobile hotspot and still be connected to your Wi Fi network but battery life is shorter e USB Tethering If you are tethering your hotspot to your device and do not want to use Wi Fi for other devices select the Wi Fi stays Off radio button The Submit button displays after you make a selection 6 Click the Submit button Use Your Mobile Hotspot 49 Telstra Wi Fi 4GX Advanced III 7 Select Settings gt General gt Device Device Display Display Brightness 5 Screen Timeou
72. oaswonseeacede 10 Personalise the Hotspot 0 cc cece cece eee cece e ee eee 10 Additional InformatiOns s 0s03 0 4455545442s0ad0sseeuseeureaereaaaaasas 11 Tethered MO Coste d c e ccnd seas taatia eons ab sattatteanbee onb o 8 2 8 11 NETGEAR AirCard App for Smartphones and Tablets 12 Hotspot Web Page cc cecessarscbacovniamtadwmeededeedenad one beads 12 Security Credentials a onvacxeacnas siro nin EERE EREE 13 External Antennas 24440204 e4oGuude nate sederortasewed ageduses 14 Chapter 2 Use Your Mobile Hotspot MGW Data USAGE c ixp ied da diianagrgneanahanddohenosonecteteeesagoges 16 Manage W Ehee ercer rran dp dee dha E E 17 Specify the Wi Fi Settings 0 0 cece cece een eens 18 Connect to Wi Fi from Wireless Device 0 0 0 e cece ee ee ees 22 Enable Guest WI Fli isscsoe50 5559060944044 ede DERERS ASRS aS ee 24 Enable Dual Band Wi Fi 0 eee cece eect eee eee 27 Set the Maximum Number of Connected Devices 22000 29 View or Block Connected Users 0 0 0 e eee eee eens 31 Set Mobile Broadband Options 0 eee eee eee eee eee ees 39 view IMGSSSGES ictus ra atwtatahonodadiorsicee bere tre levesdesanges 42 VIEW AE Scone Gee ad ae apa tad SE EINE bare Ras E 44 Extend Battery Wiles oscoen eset cramucinnnderbe eevee estr re RES 45 Adjust Wi Fi Settings to Optimise Battery Life 0 46 Adjust Display Settings to Increase Battery Life
73. ompted click the Block Device button again gt To view a list of blocked devices from the touch screen 1 2 To wake up the device press the Power key Tap the Home 8 button Gaull tL Telstra 100 mm WI FI TRPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account A om WiFi Messages Settings Use Your Mobile Hotspot 35 Telstra Wi Fi 4GX Advanced III 3 Tap the Wi Fi button Main Wi Fi 5GHzZ WiFi Guest Wi Fi Max Wi Fi Devices Blocked List 5 Tap the Blocked List button Blocked List Note Devices display when Blocked List feature is set to ON gt To view a list of blocked devices from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Use Your Mobile Hotspot 36 Telstra Wi Fi 4GX Advanced III A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the right column of the page Connected Devices 1 70 F3 95 B1 E0 5A 4 Select Wi Fi gt Mac Filter CONNECT OPTIONS MAC FILTER MAC Filter Mode Black list Block all in list Z None Black list Block all in list White list Allow only those in lis
74. ork 5GHz WiFi Guest WiFi Dual Band WiFi Custom Setup CONNECT OPTIONS MAC FILTER MET oe Dual Band WiFi Setup an additional Wi Fi network if you would like to use dual band 5GHz compatible devices with the hotspot and or for a separate guest network Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network Wi Finame TPPW4G_D9E8 Wi Fi name TPPW4G_D9E8 Wi Fi 57162107 Wi Fi password 57162107 password Encryption WPA2 Personal AES Y Encryption WPA2 Personal AES Y Frequency Channel Frequency Channel 2 4 GHz Auto v oO 2 4 GHz Auto Y 5 GHz 5 GHz Oo Auto Broadcast Hide oO Show Broadcast Hide oO Show Network Name Network Name Guest Mode Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors without exposing them to your devices on main Wi Fi After you make a selection the Submit button displays near the bottom of the page Note The default values are appropriate for dual band Wi Fi 6 Click the Submit button Dual band Wi Fi is enabled Use Your Mobile Hotspot 28 Telstra Wi Fi 4GX Advanced III Set the Maximum Number of Connected Devices You can connect up to 15 wireless devices to the hotspot These connections are shared between the hotspot s main and secondary Wi Fi networks To set the number of devices that can connect to each Wi Fi network from the touch screen 1 To wake up the device press the Power key 2 Tap the Home
75. otspot signal strength is low e 5 bars The hotspot signal strength is excellent 4G Network indicator These icons show the type of cellular network e 4G An LTE network is available e H HSPA and dual carrier networks are available 3G e 3G A 3G network is available Get Started 4 Telstra Wi Fi 4GX Advanced III Table 3 Touch Screen icons continued Icon Indicates Traffic Arrows show the cellular Internet traffic status Gray outline The hotspot is connected Solid white outline The hotspot is sending or receiving information e None The hotspot is not connected Roaming The hotspot is connected to a network other than Telstra s Network name The name of the network carrier Battery and percentage icon Battery is partially or fully charged e 5 bars The battery is fully charged e 1 bars The battery charge is low Battery icon The battery is recharging Battery icon The battery level is critically low ALERTS 2 Alert message notification To view the alerts tap the ALERTS button Default main Wi Fi name and Wi Fi enabled devices use the Wi Fi name and password to connect to the password mobile hotspot Guest Wi Fi name When guest Wi Fi is enabled tap Wi Fi gt Guest Wi Fi to display the guest and password Wi Fi network name and password For information about how to change these names and passwords see Manage Hotspot Security on page 58 3 4GB 43
76. our device and change settings using the following features e The device s touch screen See Touch Screen on page 3 The hotspot web page See Hotspot Web Page on page 12 e A mobile app See NETGEAR AirCard App for Smartphones and Tablets on page 12 Get Started 2 Telstra Wi Fi 4GX Advanced III Power Key Use the Power key to wake the hotspot and to power the device on and off Table 1 Power key usage Desired Result Action Turn on the hotspot Press and hold the Power key for three seconds Turn off the hotspot Press and hold the Power key for five seconds Wake up the Wi Fi signal Press and quickly release the Power key and screen Status LED The LED indicates the device s connection status Table 2 LED indicator patterns Color LED pattern What the pattern means Blue Slow blink The data connection is ready for use The Wi Fi is on every five seconds WWAN is connected and Wi Fi devices are available Amber Blink The data connection is not ready for use disconnected or every five seconds no signal Blue Double blink Data is transferring uploading or downloading on the data every five seconds connection Blue Slow blink alternating The device is installing firmware or software updates Amber blue and amber Touch Screen The hotspot s touch screen displays the following information e Wi Fi name and password e Network signal icons See Table
77. out Logout DASHBOARD 48 overview eS wei Session Your Wi Fi Details AE 0 3 j 3m MAIN WI FI PASSWORI sump Boost USED ELAPSED TIME TPPW4G_DA88 03131917 0 Messages Xt Settings Connected Devices 0 Explore Features No Devices Connected Get the app al Telstra PTJ oo J ntemet Connected Disconnect 50 Download the companion app 5 for your hotspot today Manage Wi Fi Advanced users can set up the Wi Fi radio of the hotspot to meet their Wi Fi needs by customizing settings on the hotspot web page On the hotspot web page the following Wi Fi profiles are available Default main Wi Fi Share your main Wi Fi with 2 4 GHz devices you trust 5GHz Wi Fi Share your main Wi Fi with 5 GHz devices you trust Guest Wi Fi Share your Wi Fi with temporary visitors without exposing the 2 4 GHz devices on your main Wi Fi network or letting visitors access the hotspot web page Dual band Wi Fi 2 4 GHz and 5 GHz Gives you the flexibility to connect 2 4 GHz and 5 GHz devices with your main Wi Fi to transfer data at higher throughputs By default main Wi Fi is enabled and both dual band Wi Fi and guest Wi Fi are disabled If your place of business does not allow Wi Fi or for any other reason you want to disable Wi Fi and use the mobile hotspot only in tethered mode the mobile hotspot gives you that option Note Whenever you change Wi Fi settings any devices connected to the hotspot are disconnected and might need to be recon
78. s is your primary network Devices on this network can communicate and share files or printers WI FI NAME TPPW4G_D9E8 WI FI PASSWORD 57162107 WPS MAC FILTER Disable Wi Fi gt u f Secondary Wi Fi Guest Wi Fi creates a one time unique password for temporary visitors to access your Wi Fi hotspot Use Your Mobile Hotspot 61 Telstra Wi Fi 4GX Advanced III 5 Click the Edit button The Wi Fi Options page that displays depends on the Wi Fi profile that is selected OPTIONS MAC FILTER eee Dual Band WiFi r Setup an additional Wi Fi network if you would like to use dual band 5GHz compatible devices with the hotspot and or for a separate guest network Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network WiFiname TPPW4G_D9E8 WiFiname TPPW4G_D9E8 Wi Fi 57162107 Wi Fi password 57162107 password Encryption WPA2 Personal AES v Encryption WPA2 Personal AES Frequency Channel Frequency Channel 2 4 GHz Auto v oO 2 4 GHz pmm 5 GHz 5 GHz 0 Auto Auto Broadcast Hide Show Broadcast Hide Oo Show Network Name Network Name Guest Mode Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors without exposing them to your devices on main Wi Fi 6 In the Main Wi Fi and Secondary Wi Fi sections change the Wi Fi Name and Wi Fi Password fields as desired 7 To create a new guest password each time you power on the hotspot se
79. s the APN to determine the type of network connection to establish Advanced Settings 80 Telstra Wi Fi 4GX Advanced III gt To add an APN for another network 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Network gt APN The APN screen displays 5 Click the Add button General Network Router Preferences APN SIM Security Status Details Active Telstralnternet telstra internet New Apn Name APN Authentication None M PDP IPV4 v PDP Roaming None Save Cancel 6 Enter the user name and password if they are required for the wireless network 7 Select the network authentication mode None e PAP e CHAP e PAP or CHAP 8 Change the PDP data protocol if necessary e IPV4 e IPV6 e IPV4V6 Advanced Settings 81 Telstra Wi Fi 4GX Advanced III 9 Change the PDP roaming protocol if necessary e None e IPV4 e IPV6 e IPV4V6 Note PDP roaming protocol is the IP protocol used while you are roaming for example when you are traveling and the roaming network does not support IPv6 10 Click the Save button The entry is added to the table To select the APN to use Vv 1 From a computer or
80. stimated data Check My Account M Hy WiFi Messages Settings 3 Tap the Settings button Settings x A Display Network Jump Boost X et O Airplane Mode USB Tethering More 4 Tap the More button Device Information Software Updates Factory Reset Tutorial 5 Tap the Factory Reset gt button Factory Reset If you reset to factory defaults all your customizations and settings will be erased You can back up your settings at http m home prior to the reset Reset now Yes Frequently Asked Questions 89 Telstra Wi Fi 4GX Advanced III 6 Tap the Yes button Factory Reset Devices currently connected will lose internet access 7 Tap the Begin Reset button A factory reset takes about one minute 8 After the device resets reconnect Wi Fi devices How do I disconnect from the mobile broadband network gt To disconnect from the network from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the mobile hotspot password The default password is admin The password is case sensitive The Home page displays 4 Click the Disconnect button in the Connection Details section gt To disconnect from the network from the touch screen 1 To wake up the device press the Power key 1 Tap the Home A button CSauil t4 T
81. t Display Timeout 1 minute Rd Timeout on AC 1 minute z Timeout on USB 1 minute z Hotspot LED LED On Off Sleep Wi Fi Standby Never A Homepage Host Name m Domain Name home Password admin 8 From the Wi Fi Standby menu select a shorter time period The shorter the time the longer the battery life The Submit button displays after you make a selection 9 Click the Submit button Your settings are saved Adjust Display Settings to Increase Battery Life Dim the screen to reduce the touch screen s brightness level Set the screen time out to a shorter period to reduce the amount of time to wait without the touch screen being touched before turning the screen blank gt To adjust display settings to increase battery life from the touch screen 1 To wake up the device press the Power key Use Your Mobile Hotspot 50 Telstra Wi Fi 4GX Advanced III 2 Tap the Home fj button C3 uil t Telstra 100 Imm WI FI TRPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account 2 M Kta WiFi Messages Settings 3 Tap the Settings button Settings x A Display Network Jump Boost X w O Airplane Mode USB Tethering More 4 Tap the Display button Display Brightness LED Display Timeout Wi Fi Info on Home 6 Slide the button to select the display brightness that you want Your setting is saved
82. t Cancel Black List 5 From the MAC Filter Mode menu select Black list Block all in list The list of blocked devices displays gt To unblock a device from the touch screen 1 To wake up the device press the Power key 2 Tap the Home button alll Telstra 100 mm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0 GB 22 days left Estimated data Check My Account M Hy WiFi Messages Settings 3 Tap the Wi Fi button Main Wi Fi 5GHZ WiFi Guest Wi Fi Devices Use Your Mobile Hotspot 37 Telstra Wi Fi 4GX Advanced III 4 Tap the Devices button Connected Devices D Max Wi Fi Blocked List Devices 5 Tap the Blocked List button Block Device If you block this device it will immediately lose internet access and will be unable to connect to AC810S in the future until you unblock Continue Block Note Devices display when Blocked List feature is set to ON 6 Tap the device Unblock the device so it regains access to your WiFi network 7 Tap the Unblock button The device can access your network gt To unblock a device from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive Th
83. the hotspot is tethered to your computer make sure that Wi Fi is set to stay on when the hotspot is tethered See Reset the hotspot on page 97 The No Signal icon displays on either the touch screen or the hotspot web page If the No Signal icon A displays on either the touch screen or the hotspot web page make sure that you are in your network service provider s coverage area Your device cannot access the hotspot web page when connected to a VPN If you are using your hotspot while connected to a VPN you might not be able to access the hotspot web page using http m home To directly access the hotspot web page hosted on the device enter the address http 192 168 1 1 in your browser The hotspot cannot connect to a computer running Windows Vista A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an IP address from certain routers More information and a fix are available at http support microsoft com kb 928233 or visit the Microsoft support website and search for knowledge base article 928233 Troubleshooting 96 Telstra Wi Fi 4GX Advanced III The hotspot does not connect to your service provider s network If your hotspot does not connect to your service provider s mobile broadband network try the following suggestions e Make sure that your micro SIM account is active To check micro SIM status contact your Internet service provider e If you use a prepaid micro SIM
84. tton Your settings are saved Recharge the Battery The battery comes partially charged You can recharge the battery from a wall socket or from the USB port on your computer Recharging from a wall socket is faster than recharging from a USB port Turn off USB tethering if you only want to charge your hotspot with your computer For more information see USB Tethering on page 55 Use Your Mobile Hotspot 53 Telstra Wi Fi 4GX Advanced III gt To recharge the battery from a wall socket 1 Attach one end of the micro USB cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger included 2 Plug the wall charger into a wall socket A lightning bolt appears on the Battery icon when the battery is charging Th The Battery icon on the touch screen indicates when the battery is fully charged Ah and a notification displays Note The battery continues to charge when the hotspot is powered off gt To recharge the battery from the USB port on your computer 1 Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer The Battery icon includes a lightning bolt to indicate that the battery is charging 4 The Battery icon on the touch screen indicates when the battery is fully charged ih and a notification displays Use Your Mobile Hotspot 54 Telstra Wi Fi 4GX Advanced III Note The touch screen goes
85. urn to the Home page tap the Home A button Note Alerts remain as long as the issues that cause them are active When the issues are resolved the alerts are removed automatically Use Your Mobile Hotspot 44 Telstra Wi Fi 4GX Advanced III gt To view alerts from the hotspot web page 1 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive Active alerts display at the top of the Home page T TELSTRA WI FI 4G ADVANCED III Overview Wi Fi Jump Boost Messages Settings DASHBOARD SIM Not Installed Please insert a SIM or c SIM ss installed properly Mobile Broadband Disconnected Your data connechon 6 drsconnected heck to make sure the Support About Logout Your Wi Fi Details 7 TPPW4G_DABB 03131917 cory 9 TPPW4G_GDA88 53600168 Session Not connected Connected Devices 0 No Devices Connected Explore Features Get the app Download the companion app for your hotspot today 4 Follow the instructions in each alert to address the conditions that caused it to display Extend Battery Life The mobile hotspot by default is configured to optimise battery life The following factors affect battery life Standby time Data throughput Mob
86. utton that is next to Wi Fi name A warning message displays Tap the Continue button The Wi Fi name displays Enter the new Wi Fi name Tap the Done button Your setting is saved The Main Wi Fi screen displays To change the Wi Fi password tap the Edit button that is next to Wi Fi password A warning message displays Tap the Continue button The Wi Fi password displays Enter the new Wi Fi password Tap the Done button Your setting is saved The Main Wi Fi screen displays For main Wi Fi to prevent the Wi Fi name and password from displaying on the touch screen home screen clear the Display on home screen check box Your setting is saved Use Your Mobile Hotspot 60 Telstra Wi Fi 4GX Advanced III 15 For guest Wi Fi to change the password each time you enable guest Wi Fi select the New password each session check box When this option is selected the password entered in step 12 remains only for the current session Your setting is saved gt To change network names and passwords from the hotspot web page 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Wi Fi gt Connect CONNECT OPTIONS How it works Main Wi Fi Thi
87. vice for the PIN to unlock the micro SIM card 1 From a computer or wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Enter the micro SIM PIN when prompted 5 Click the Save button Temperature Related Alerts The hotspot is designed to work over a wide temperature range For information see Environmental Specifications on page 104 The mobile hotspot shuts down automatically if it goes out of the supported temperature range Move the device to an area where the temperature is more suitable and if the mobile hotspot is too warm make sure that the area is well ventilated and air can circulate around the device Note The battery might not recharge if the mobile hotspot is outside the operating temperature range Connection Alerts Some connection alerts include instructions for resolving them For other connection alerts including those in the following table contact customer service for assistance Table 4 Connection alerts Alert Description 8 Operator determined barring 25 LLC or SNDCP failure 26 Insufficient resources 27 Missing or unknown APN Troubleshooting 100 Telstra Wi Fi 4GX Advanced III Table 4 Connection alerts continued Alert Descript
88. web page i 2 From a computer or wireless device that is connected to your network launch an Internet browser Enter http m home or http 192 168 1 1 A login page displays Use Your Mobile Hotspot 32 Telstra Wi Fi 4GX Advanced III 3 Enter the administrator login password The default password is admin The password is case sensitive A list of devices connected to the main Wi Fi and guest Wi Fi networks displays on the Home page T TELSTRA WI FI 4G ADVANCED III 22 days le 20 GB 4 0 tt used Sepmanes ama cren Wy Annee Your Service Number DASHBOARD Overview Session SS Wi Fi Jump Boost Messages Settings Connected Devices 0 No Devices Connected Telstra al oo J Internet Connected Disconnect EE 50 To find out haw to manage your data visit ito www telstra comvourgata if Support About Logout Your WI FI Details MAIN WI F TPPW4G_DA88 03131917 Explore Features Get the app Download the comparson app for your hotspot today 2015 NETGEAR Al rights reserved NETGEAR and the NETGEAR logo are mers respective nanei If you notice a Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi network gt To block a device from the touch screen 1 To wake up the device press the Power key 2 Tap the Home button CSauil 4 Telstra 100 mm WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43
89. wireless device that is connected to your network launch an Internet browser 2 Enter http m home or http 192 168 1 1 A login page displays 3 Enter the administrator login password The default password is admin The password is case sensitive The Home page displays 4 Select Settings gt Network gt APN GENERAL NETWORK ROUTER APN Sumi Active Telstralnternet telstra internet Details Y rogers Iteinternet apn Details Y Add 5 Select the Active radio button next to the APN entry The APN is selected gt To remove an APN entry 1 From a computer or wireless device that is connected to your network launch an Internet browser Advanced Settings 82 Telstra Wi Fi 4GX Advanced III Enter http m home or http 192 168 1 1 A login page displays Enter the administrator login password The default password is admin The password is case sensitive The Home page displays Select Settings gt Network gt APN The APN page displays Click the Details button test test Close amp Name test APN test Authentication None PDP IPV4 PDP Roaming None Edit Delete Add 7 Click the Delete button The APN is removed Enable DMZ In a demilitarized zone DMZ network configuration a computer runs outside the firewall in the DMZ This computer intercepts incoming Internet traffic providing an extra layer of protection for the rest of the network and sending all incoming dat

Telstra AC790S Wi-Fi 4G Advanced II User Manual

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