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1. USB 2 0 Hub CS1764A only USB 2 0 peripherals printers scanners etc can plug into this port this may require an extra power adapter Note The CS1762A s USB 2 0 hub port is located on the unit s rear panel CS1762A CS1764A User Manual CS1762A Rear View 1 2 3 Pro 0 0 Elio ose a 4 CS1764A Rear View 3 000000008 a e E gt EE DI LI EE Chapter 1 Introduction No Component Description 1 USB 2 0 USB peripherals printers scanners etc can plug into this Hub these port s this may require an extra power adapter 2 Console CS1762A The cables from your DVI monitor speakers and Port Section microphone plug in here Each connector is marked with an appropriate icon to indicate itself Note The CS1762A s console USB keyboard and USB mouse ports are located on the unit s front panel CS1764A The cables from your DVI monitor USB keyboard USB mouse speakers and microphone plug in here Each connector is marked with an appropriate icon to indicate itself 3 KVM Port The cables that link the switch to your
2. Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 O _ m Ctrl 3 O 0 Ctrl 4 C Ctrl H Help 5 Compose T Note When using key combinations press and release the first key Ctrl then press and release the activation key 30 Chapter 6 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device Check the web site regularly to find the latest packages and information relating to them at http www aten com Before you Begin 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device CS1762A CS1764A to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Disconnect the CS1762A CS1764A from your KVM installation and power it off Connect one of the USB DVI KVM cable set s Type A USB connectors to a USB hub port on your computer EE UUU coos o Bo o Ajo o B O DELI 2 EEE USB DVI Pa
3. t switch They stay at the port they were on when Auto Scanning started See the table below for details Hotkey Action Scroll Lock Scroll Invokes Auto Scan The KVM focus cycles from port to port Lock A Enter at 5 second intervals Five second intervals is the Default setting Scroll Lock Scroll The KVM focus cycles from port to port at n second intervals Lock A n Enter Note The n stands for the number of seconds that the CS1762A CS1764A should dwell on a port before moving on to the next Replace the n with a number between 1 and 99 when entering this hotkey combination When you use the port switching hotkey or HSM the mouse cursor must be in the current computer display While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode press the Esc key or the Spacebar in order to regain normal control of the console 21 CS1762A CS1764A User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1762A CS1764A switch configuration All operations begin with invoking Hotkey Setting Mode HSM Invoking HSM To invoke HSM do the following 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock Note 1 There is an alternate key combination to invoke HSM See page 23 for details 2 The min
4. CS1764A User Manual Contents FCC Information LL ii A Arpal Gee ela Dene aoe ia ee ii SUA 11364 2000 ee ees de ere een acs ea ii User INFOMATION sic o pr a dee wba ees each evs ili Online Registration iii Telephone Support eee iii USEMNOTGCEr ita ai i e eno Waa deine ili Package Contents 0 0 cece eee ete iv About this Manual r apro ea held eb iw ate ee vii GONVentONS et che oe ie aa Bn edo a viii Product Information viii 1 Introduction OVA Wii o Se ATA ia 1 POQUITO A een Ate o ated A 3 Hardware Requirements 4 Console clics ita caia 4 Computers oria tr r T Ea 4 Gables ea T ek ek ei Ss ee ee 4 Operating Systems 5 Components iii Pete e ORIO I a 6 CS1762A Front View 6 CS1764A Front View 6 CS1762A Rear View 8 CS1764A Rear View 8 2 Hardware Setup Cable Connections LL 11 Installation Diagram LL 13 3 Basic Operation Manual Switching 0 0000 cee cette eee 15 Mouse Port switching 00 0 cece eet 16 Hot Plugging etie tesa giare iine wd hee ede Epes 16 Powering Off and Restarting LL 16 Port ID Numbering LL 17 Alternate Manual Port Selection Settings oooo oooooo 17 4 Hotkey Operation Por SWitching s Lua wena Oe ere a oleh ae Wh aed oe 19 Cycling Through the Ports 19 Going Directly to a Port 20 Auto Scanning uces siria era dal denon e PERI a e 21 Hotkey Setting Mode 0 cece cette eee 22 Invoking HS
5. DC 5 3V 10 7 W 40 Appendix Function CS1762A CS1764A Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 0 73 kg 0 94 kg Dimensions 21 00 x 8 70 x 5 50 27 00 x 8 70 x 5 50 cm L x W x H cm 41 CS1762A CS1764A User Manual Troubleshooting Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See The Firmware Upgrade Utility page 31 for details Symptom Possible Cause Action Erratic behavior Unit not receiving enough power Use a DC 5 3 V power adapter if you are not already using one lf you are already using a power adapter check that it matches the system specifications and that it is plugged in and functioning properly Keyboard and or mouse need to be reset Unplug the cable s from the console port s then plug it them back in No connection to the computer Check the cable from the switch to the computer to make sure it is properly connected KVM switch needs to be rese
6. at a time basis The unit s independent switching feature allows the KVM focus to be on one computer while the USB peripheral focus is on another This eliminate the need to purchase a separate USB hub as well as the need to purchase separate stand alone peripheral sharers The CS1762A CS1764A further improves on previous designs with DVI connectors and the transfer of keyboard and mouse data to the computers via a fast reliable USB connection DVI supports both digital video input flat panel displays data projectors plasma displays digital TVs and set top boxes and analog video input traditional monitors and TVs The CS1762A CS1764A is audio enabled A single microphone CS1762A Two microphones CS1764A can provide audio input to each of the computers and you can listen to the audio output of each computer on a single set of speakers CS1762A two sets of speakers CS1764A on a one computer at a time basis As with the USB peripherals the audio focus can be independent of the KVM focus Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility problems Since the CS1762A CS1764A intercepts keyboard input directly it will work on multiple computing platforms PC x86 x64 Macintosh PowerPC and Sun Microsystems Sparc CS1762A CS1764A User Manual There are three convenient methods to access the computers p
7. in the Device Description panel After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If the device s version is higher than the upgrade version a dialog box gives you the option to Continue or Cancel he El If Check Firmware Vernon 11 checked the utility compares the device s firmware level with the upgrade filer If the device s versie Li nomos the utility loss you decide whether to continve of not Y it as not checked the utility performs the upgrade nta Click Next to begin Device List Status Messages ESTAN COCO gt Lovdine amp testar film gt Loading amp testing files OK gt Sunschiag for devices The firmware Ver 1 0 072 ns not newer than current firmware Vex 1 0072 in device CS1764A OLAIN 000 Continne the upgrade YouNo If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar If Check Firmware Version 15 checkod the wtlity compares the device s firmware level with the upgrade files je device s version it newer the utility lets you decide whether to continue or not If itis not checked the uti
8. or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS1762A CS1764A User Manual Package Contents The CS1762A CS1764A package consists of 1 CS1762A CS1764A USB DVI KVMP Switch 2 Custom KVM Cables sets DVI D CS1762A 4 Custom KVM Cable Sets DVI D CS1764A 1 Power Adapter 1 User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS1762A CS1764A since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2010 2012 ATENO International Co Ltd Manual Part No PAPE 0231 AT5G Manual Date 2012 04 24 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CS1762A
9. the following 1 Invoke HSM see page 22 2 Press and release T Note This procedure is a toggle between the two methods To revert back to the original Scroll Lock Scroll Lock method invoke HSM then press and release the T key again 23 CS1762A CS1764A User Manual Keyboard Operating Platform The CS1762A CS1764A s default port configuration is for a PC compatible keyboard operating platform If your console uses a PC compatible keyboard and you have a Mac attached to a port for example you can change the port s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac keyboard The procedure is as follows 1 Bring the KVM focus to the port you want to set 2 Invoke HSM see page 22 3 Press and release the appropriate Function key see table below After completing this procedure you automatically exit HSM Function Key Operation F2 Enables Mac keyboard emulation see Mac Keyboard page 29 for details F3 Enables Sun keyboard emulation see Sun Keyboard page 30 details F10 Automatically detects and sets the keyboard operating platform Note To set the keyboard language see Video DynaSync page 26 List Switch Settings To see a listing of the current switch settings do the following 1 Open a text editor or word processor and place the cursor in the page window 2 Invoke HSM see page 22 3 Pre
10. 64A It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS1762A CS1764A system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation The necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1762A CS1764A Chapter 4 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your CS1762A CS1764A installation Chapter 5 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 6 The Firmware Upgrade Utility explains how to upgrade the CS1762A CS1764A s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CS1762A CS1764A vii CS1762A CS1764A User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bul
11. HAKEHDRRAK SRASASVR2ZS AREY F MAME SHE SBU SIT 11363 20060 REE XK Xx RRBZASASVRZLECAEHR DRAMAS HSJ T 11363 2006H BRB EH CEFE 8 CS1762A CS1764A User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and
12. KVM Cable Set 31 CS1762A CS1764A User Manual 4 At the other end of the USB DVI KVM cable set connect the USB Type B connector to the Type A USB port in the Port 1 KVM section Note The USB DVI KVM cable set s USB Type B connector can be connected to any USB Type KVM port section but the Port Selection pushbutton in Step 5 below must be Port 1 5 Invoke Firmware Upgrade Mode see page 26 The front panel orange LEDs flash to indicate that Firmware Upgrade Mode is in effect 32 Chapter 6 The Firmware Upgrade Utility Starting the Upgrade 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or using a command line to enter the full path The Firmware Upgrade Utility Welcome screen appears 2 Read the License Agreement enable the J Agree radio button Z rnaar Upprado Utility Welcome to the Firmware Upgrade Utility Put your davice into Firmware Uprrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Post to your computer or connect via Ethernet Agree to the License Agreement Then Click Next Behe GRANT ATEN International Co Ltd Craps pa fo you a non exclative non transferable license to access and use FIRMWARE UPGRADE UTILITY the Prodoct during the Term set forth below You may install the Product oz a hard disk or other storage device install and use the Product on a file Rerver for use on a art
13. M vere e eee ae aes ee 22 CS1762A CS1764A User Manual Alternate HSM Invocation Keys 23 Alternate Port Switching Keys 23 Keyboard Operating Platform 24 List Switch SettingSis cia nator ps heures ve alee ne e 24 USB Reset sited tte ta el 25 Keyboard Language 0 ce eee eee 25 Hotkey Buzzer Control 25 Port Switching KeyS LL 25 Firmware Upgrade Mode eee 26 Restore Default Settings 26 Video DyNaSyn iaia adi ds e ia i 26 Alternate Manual Port Selection Settings 26 Mouse Emulation Control LL 27 Mouse Port switching LL 27 SPO Modercs carla loc iis eines i PETRA 27 HSM Summary Table 2 2 0 0 0c eet eee 28 5 Keyboard Emulation Mac Keyboard oi tas ori ee a a 29 Sun Keyboards essa cok att id la e 30 6 The Firmware Upgrade Utility Before you Begin 0 2 0 0 00 eee ee eee 31 Starting the Upgrade 33 Upgrade Succeeded yo rr osc Gee ein be en Aa 35 Upgrade Falled c so See E ey eae 35 Appendix Safety Instructions is veg a hele aa eau eee 37 Technical Support 39 International ovio rr yee teres eat Alek 39 North Am rica fi poca derail Doe dee 39 Specifications i EEN A e A E 40 Troubleshooting z cessas d p a e a RE ee ene 42 Hotkey Default Settings 44 Limited Warranty dci ai a aldo 44 vi CS1762A CS1764A User Manual About this Manual This User Manual is provided to help you get the most from your CS1762A CS17
14. USB DVI KVMP Switch CS1762A CS1764A User Manual www aten com CS1762A CS1764A User Manual FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer an experienced radio television technician for help RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China a CAM p a a 40 same snom BREE e tofo o so O BGR O O O O RRASA E IAEA AAA EEST 11363 20064 EH IR SE KZ To O ET
15. VM USB hub and audio focus from the Enter port that currently has the KVM focus to the next port on the installation 1 to 2 2 to 1 for the CS1762A 1 to 2 2 to 3 3 to 4 4 to 1 for the CS1764A Note The KVM USB hub and audio focus all go to this port even if they were on different ports to begin with Scroll Lock Scroll Lock Brings only the KVM focus from the port that currently K Enter has it to the next port on the installation The USB and audio focus remain where they are Scroll Lock Scroll Lock Brings only the USB hub focus from the port that U Enter currently has it to the next port on the installation The KVM and audio focus remain where they are Scroll Lock Scroll Lock Brings only the audio focus from the port that currently S Enter has it to the next port on the installation The KVM and USB hub focus remain where they are 19 CS1762A CS1764A User Manual Going Directly to a Port Hotkey Action Scroll Lock Scroll Lock n Enter Brings the KVM USB hub and audio focus to the computer attached to the port corresponding to the specified Port ID Note The KVM USB hub and audio focus all go to this port even if they were on different ports to begin with Scroll Lock Scroll Lock Brings only the KVM focus to the computer attached to n K Enter the specified port The USB hub and audio focus remain wh
16. computers plug in Section here Each KVM port section is comprised of a microphone jack speaker jack USB type B socket and a DVI connector 4 Power Jack The power adapter cable plugs into this jack CS1762A CS1764A User Manual This Page Intentionally Left Blank 10 Chapter 2 Hardware Setup I 1 Important safety information regarding the placement of this device is provided on page 37 Please review it before proceeding 2 Make sure that power to all the devices you will be installing has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Cable Connections To set up your CS1762A CS1764A installation refer to the installation diagram on the following page the numbers in the diagrams correspond to the steps below and do the following 1 Plug your USB keyboard and USB mouse into the USB console ports located on the unit s rear panel Plug your console monitor into the DVI console port located in the unit s rear panel and power on the monitor Plug your main microphone and speakers into the console microphone and speaker jacks located on the unit s front panel The microphone and speakers plugged into this panel have priority over those in the rear panel Plug your secondary microphone and speakers into the console audio ports located on the unit s rear panel Using a KVM cable set provided with this package plug the DVI con
17. e to use SPC mode so that it can work under special operating systems as a standard 104 key keyboard mouse do the following 1 Invoke HSM see page 22 2 Press F1 27 CS1762A CS1764A User Manual HSM Summary Table After invoking HSM see page 22 key in one of the following keys to perform the corresponding function Key Function H Toggles between the default Num Lock and alternate Ctrl F12 HSM invocation keys T Toggles between the default Scroll Lock Scroll Lock and alternate Ctrl Ctrl Port Switching keys F2 Enables Mac keyboard emulation F3 Enables Sun keyboard emulation F10 Automatically detects and sets the keyboard operating platform F4 Lists the current switch settings via the paste function of a text editor F5 Performs a reset on all USB devices F6 nn Enter Sets the keyboard language Note nn is a two digit number that represents one of the following keyboard language code US English 33 French 08 Japanese 15 B Enables Disables the buzzer X Enter Enables Disables the port switching keys R Enter Resets the hotkey settings to their default status u p 9 r a d e Enter Invokes Firmware Upgrade Mode See The Firmware Upgrade Utility page 31 for full details D Invokes Video DynaSync ATEN s exclusive technology that eliminates boot up display problems and optimi
18. ere is a several second delay before the change happens This can occur when keyboard emulation is disabled Use the F10 hotkey to enable keyboard emulation See HSM Summary Table page 28 When switching ports with the mousewheel and want to switch across two ports from Port1 to Port 3 for example sometimes the change doesn t happen The switch needs more time to process the mouse input Wait 3 4 seconds between ports before clicking for the next port 43 CS1762A CS1764A User Manual Hotkey Default Settings The hotkey factory default settings are as follows Setting Hotkey Default Port Switching T Scroll Lock Scroll Lock Invoking HSM H Number Lock Auto Scan Interval Scroll Lock 5 seconds Scroll Lock A Enter Keyboard Operating Platform F10 PC Compatible Mouse Emulation M Enabled Mouse Port switching W Disabled Video DynaSync D Enabled Port Switching Keys On Off X Enter Enabled Buzzer B Enabled Keyboard Language F6 nn Enter English Note nn is the language number Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statut
19. ere they are Scroll Lock Scroll Lock Brings only the USB hub focus to the computer n U Enter attached to the specified port The KVM and audio focus remain where they are Scroll Lock Scroll Lock Brings only the audio focus to the computer attached to n S Enter the specified port The KVM and USB hub focus remain where they are Scroll Lock Scroll Lock Brings the KVM and USB hub focus to the computer n K U Enter attached to the specified port The audio focus remains where it is Scroll Lock Scroll Lock Brings the KVM and audio focus to the computer n K S Enter attached to the specified port The USB hub focus remains where it is Scroll Lock Scroll Lock Brings the USB hub and audio focus to the computer n U S Enter attached to the specified port The KVM focus remains where it is Note Then stands for the computer s Port ID number 1 2 3 or 4 See Port ID Numbering on page 17 Replace the n with the appropriate Port ID when entering hotkey combinations 20 Chapter 4 Hotkey Operation Auto Scanning The CS1762A CS1764A s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually Although the video focus switches from port to port the keyboard mouse and USB focus doesn
20. gs To reset the CS1762A CS1764A to its default hotkey settings do the following 1 Invoke HSM see page 22 2 Press R Enter See Hotkey Default Settings page 44 Video DynaSync Video DynaSync is ATEN s exclusive technology that eliminates boot up display problems and optimizes resolution when switching between ports To invoke Video DynaSync do the following 1 Invoke HSM see page 22 2 Press D Note If the monitor is disconnected and reconnected the CS1762A CS1764A re executes Video DynaSync Alternate Manual Port Selection Settings To toggle between the default and the alternative front panel pushbutton manual port selection settings do the following 1 Invoke HSM see page 22 2 Press S See Alternate Manual Port Selection Settings page 17 for full details 26 Chapter 4 Hotkey Operation Mouse Emulation Control The default setting is enabled To disable do the following 1 Invoke HSM see page 22 2 Press M This procedure is a toggle Repeat to enable Mouse Port switching The Mouse Port switching function can be enabled or disabled The default setting is disabled To enable do the following 1 Invoke HSM see page 22 2 Press W Enter This procedure is a toggle Repeat to disable Note The feature is only supported when mouse emulation is enabled See Mouse Emulation Control above SPC Mode To set the keyboard mous
21. he following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 38 Appendix Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support see Telephone Support page ili North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error
22. ing the audio focus to the computer attached to its corresponding port Press a switch for less than two seconds to bring only the KVM focus to the computer attached to its corresponding port Press switches 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode see Auto Scanning page 21 for details Port LEDs The Port LEDs are built into the Port Selection Switches The upper ones are the KVM Port LEDs the lower ones are the USB LEDs KVM Lights DIM ORANGE to indicate that the computer attached to the corresponding port is up and running On Line Flashes to indicate that Firmware Upgrade mode is in effect Changes to BRIGHT ORANGE to indicate that the computer attached to its corresponding port is the one that has the KVM focus Selected Flashes to indicate that the computer attached to its corresponding port is being accessed under Auto Scan mode USB Lights GREEN to indicate that the computer attached to its corre sponding port is the one that has access to the USB peripherals USB Console Ports CS1762A only Your USB keyboard and USB mouse plug in here Note The CS1764a s USB console ports are located on the unit s rear panel Audio Ports CS1764A only The cables from your main speakers and main microphone plug in here The speakers and microphone plugged in here have priority over those in the rear panel Note The CS1762A s audio ports are located on the unit s rear panel
23. ity of the display is affected by the quality and length of the cables If you need additional cable sets please contact your dealer to purchase the appropriate ones for your switch Chapter 1 Introduction Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 XP 2003 2008 Vista 7 Linux RedHat 9 0 and higher SuSE 10 11 1 and higher Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX AIX 4 3 and higher FreeBSD 5 5 and higher Sun Solaris 8 and higher Novell Netware 6 0 and higher Mac OS 9 to 10 6 Snow Leopard Note 1 Supports Linux Kernel 2 6 and higher 2 The CS1762A CS1764A has a built in USB 2 0 hub so does not support PCs or OS that do not support USB 2 0 CS1762A CS1764A User Manual Components CS1762A Front View 1 amp 2 ENTEN f 1 Y U 3 CS1764A Front View 1 amp 2 ar 1 a 0 U UU U O o U Chapter 1 Introduction No Component Description Port Selection Pushbuttons For manual port selection see see Manual Switching page 15 also Press a port selection pushbutton for longer than two seconds to bring the KVM USB hub and audio focus to the computer attached to its corresponding port Press a port selection pushbutton twice to br
24. let lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The CS1762A CS17644 USB KVMP Switch charts a revolutionary new direction in KVM Keyboard Video Mouse switch functionality by combining a 2 4 port KVM switch with a 2 port USB hub at the same time as providing an interface for a Digital Visual Interface DVI monitor In addition CS1762A CS1764A comes with ATEN s new Video DynaSync technology which eliminates boot up display problems and optimizes resolution and power on detection which means if one computer is powered off the CS 1762A CS1764A will automatically switch to the next powered on computer As a KVM switch the CS1762A CS1764A allows users to access two or four computers from a single USB keyboard USB mouse and monitor console As a USB 2 0 hub it permits each computer to access any peripherals connected to the hub on a one computer
25. lity performs the upgrade directly Click Next to begun Device List Statas Messages gt Loading amp testing files gt Loading amp testing filos OK gt Searching for devices gt Preparing firmware upgrade Firmware version 15 not never Can devica CS1764A MAIN 000 gt Preparing fumware upgrade OK AS Device Description CPU 8021 22 21 Device FAW Ver 1 0 072 Upgrade FAW Ver 1 0 071 MID 000 Vr F i Progro _ 34 Chapter 6 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful mar Dora e lity The Firmware upgrade was seccessful Chick Finish to close the utility Device Lists States Massages e gt Loading amp testing files uag files OK levice CS1764A MAIN 000 Aa a Device Description CPU 2 Device F W Ver 1 0 072 Upgrade FAW Ver 1 0 071 MID 000 Click Finish to close the Firmware Upgrade Utility After a successful completion the CS1762A CS1764A exits Firmware Upgrade Mode and resets itself Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Power off the CS1762A CS1764A by removing the power jack 2 Invoke Firmware Upgrade Mode by holding down the front panel Mode Selection pushbutton see Components page 6 and powe
26. messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 39 CS1762A CS1764A User Manual Specifications Function CS1762A CS1764A Computer Connections 2 4 Port Selection Front Panel Pushbuttons Hotkey Connectors Console KB 1 x USB Type A F 1 x USB Type A F Ports White front panel Black rear panel Video 1 x DVI I F white Mouse 1 x USB Type A F 1 x USB Type A F white front panel Black rear panel Speakers 1 x Mini Stereo Jack F 2 x Mini Stereo Jack F Green rear panel Green 1 x front panel 1 x rear panel Mic 1 x Mini Stereo Jack F 2 x Mini Stereo Jack F Pink rear panel Pink 1 x front panel 1 x rear panel KVM KB 2xUSB TypeBF 4xUSB Type B F White Ports Mouse White Video 2 x DVI I F White 4 x DVI I F White Speakers 2 x Mini Stereo Jack F 4 x Mini Stereo Jack F Green Green Mic 2 x Mini Stereo Jack F 2 x Mini Stereo Jack F Pink Pink Power 1 x DC Jack 1 x DC Jack USB Hub 2x USB Type AF 2x USB Type AF White Black rear panel 1 x front panel 1 x rear panel Switches Selected 2 x Pushbutton 4 x Pushbutton LEDs On Line Selected 2 Orange 4 Orange USB Link 2 Green 4 Green Emulation KB Mouse USB Video 1920 x 1200 Scan Interval 1 99 secs 5 secs default Power Consumption DC 5 3V 9 0 W
27. ms with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over Ifan extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the 37 CS1762A CS1764A User Manual extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel Tf t
28. nector into any available DVI socket in the KVM port section of the switch then plug the accompanying USB microphone and speaker connectors into their corresponding USB microphone and speaker sockets Note Verify that all the plugs are in the same KVM Port sockets all in Port 1 all in Port 2 etc Each socket is marked with an appropriate icon At the other end of the cable plug the USB video microphone and speaker cables into their respective ports on the computer CS1762A CS1764A User Manual Plug your USB peripherals into the type A sockets in the USB hub section Plug the power adapter that came with your switch into an AC power source then plug power adapter cable into the switch s Power Jack Turn on the power to the computers Chapter 2 Hardware Setup Installation Diagram se oof o o Bo o Bl o o A gt gt E E KVM Cable Set 10 la A o ii 15 USB DVI KVM Cable Set CS1762A CS1764A User Manual This Page Intentionally Left Blank 14 Chapter 3 Basic Operation Manual Switching There are three convenient methods to access the computers Manual which involve
29. ort selection pushbuttons located on the unit s front panel hotkey combinations entered from the keyboard and the very latest in mouse port switching simply double click on the scroll wheel of a USB mouse to change ports There is no better way to save time and money than with a CS1762A CS1764A installation Since a single console manages all of the computers the CS1762A CS1764A setup eliminates the expense of having to purchase separate console components for each computer saves all the space those extra components would take up saves on energy costs and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another Chapter 1 Introduction Features One USB console controls two CS1762A or four CS1764A DVI computers and two additional USB 2 0 devices 2 port USB 2 0 hub built in Fully compliant with the USB 2 0 specification Computer selection via front panel pushbuttons hotkeys and mouse Audio enabled full bass response provides a rich experience for 2 1 channel surround sound systems Multiplatform support Windows 2000 XP Vista 7 Linux Mac and Sun Supports widescreen resolutions Superior video quality 1920 x 1200 Independent switching of KVM USB and Audio focus DVI digital and analog monitor support fully compliant with the DVI specifications HDCP compliant Video DynaSync exclusive ATEN technology optimize
30. ory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 44
31. ows see page 26 also Press a port selection pushbutton once to bring the KVM audio and USB focus to the computer attached to its corresponding port Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port Press and hold a port selection pushbutton for more than 2 seconds to bring only the KVM focus to the computer attached to its corresponding port Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds to start Auto Scan Mode see page 21 for details CS1762A CS1764A User Manual This Page Intentionally Left Blank 18 Chapter 4 Hotkey Operation The CS1762A CS1764A provides an extensive easy to use hotkey function that makes it convenient to control and configure your KVM installation from the keyboard Hotkeys provide independent switching of the KVM USB hub and audio focus Therefore you can give one computer the KVM focus another the USB hub focus while a third has the audio focus Port Switching All port switches begin with tapping the Scroll Lock key twice The tables below describe the actions that each combination performs Note If using the Scroll Lock key conflicts with other programs running on the computer the Ctrl key can be used instead See Alternate Port Switching Keys page 23 for details Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Brings the K
32. r on the CS1762A CS1764A The orange LEDs flash together 3 Do the firmware upgrade procedure again 35 CS1762A CS1764A User Manual This Page Intentionally Left Blank 36 Appendix Safety Instructions Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution syste
33. rted when Mouse Emulation is enabled See Mouse Emulation Control page 27 for details Hot Plugging The CS1762A CS1764A supports USB hot plugging components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down Powering Off and Restarting If it becomes necessary to Power Off the CS1762A CS1764A unit before starting 1t back up you must do the following 1 Shut down all the computers that are attached to the switch Unplug the switch s power adapter cable Wait 10 seconds then plug the switch s power adapter cable back in Aw DN After the switch is up Power On the computers Chapter 3 Basic Operation Port ID Numbering Each KVM port section on the CS1762A CS1764A switch is assigned a port number 1 or 2 for the CS1762A 1 to 4 for the CS1764A The port numbers are marked on the rear panel of the switch see page 8 The Port ID of a computer is derived from the KVM port number it is connected to For example a computer connected to KVM port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB peripheral and audio focus with the Hotkey port selection method see page 20 for details Alternate Manual Port Selection Settings When Hotkey Setting Mode has been activated pressing S will invoke the alternative front panel pushbutton manual port selection functions as foll
34. s display resolution and eliminates boot up display problems Power on detection if one computer is powered off the switch will automatically switch to the next powered on computer Console mouse port emulation bypass feature supports most mouse drivers and multifunction mice Complete keyboard emulation for error free booting Mac Sun keyboard support and emulation Multilingual keyboard mapping supports English Japanese and French keyboards Auto Scan Mode for monitoring all computers Firmware upgradable Note 1 See Hotkey Default Settings page 44 for full details 2 PC keyboard combinations emulate Mac Sun keyboards Mac Sun keyboard work only with their own computers CS1762A CS1764A User Manual Hardware Requirements Console A DVI compatible monitor capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers optional Computers The following equipment must be available on each computer ADVI port Note The quality of the display is affected by the quality of the DVI display card For best results we recommend you purchase a high quality product Type A USB port Audio ports optional Cables Only 1 8m DVI D KVM cable sets which are specifically designed to work with this switch may be used to link to the computers Two CS1762A or four CS1764A cable sets are provided with this package Note The qual
35. s pressing the port selection pushbuttons located on the unit s front panel Mouse which involves clicking the scroll wheel of the mouse and Hotkey which involves entering combinations from the keyboard Hotkey port selection is discussed in the next chapter For manual port selection Press and release a port selection pushbutton to bring the KVM focus to the computer attached to its corresponding port The USB and Audio focus does not change they stay with the port that they are already on Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port Press and hold a port selection pushbutton for more than 2 seconds to bring the KVM focus plus the USB and Audio focus to the computer attached to its corresponding port Press and hold port selection pushbutton and 2 for more than 2 seconds to start Auto Scan Mode see page 21 for details Press and release either port selection pushbutton to stop Auto Scan Mode The KVM focus goes to the computer attached to the corresponding port of the switch you pressed CS1762A CS1764A User Manual Mouse Port switching The CS1762A CS1764A supports the very latest in mouse port switching simply double click the scroll wheel of your USB mouse to cycle through the ports Note 1 This featured is only supported by USB 3 key scroll wheel mice 2 The default setting is off 3 This feature is only suppo
36. ss and release F4 to display the settings 24 Chapter 4 Hotkey Operation USB Reset If the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 22 2 Press and release F5 Keyboard Language To change the keyboard language do the following 1 Invoke HSM see page 22 2 Press F6 nn Enter Note nn is a two digit number that represents the keyboard language code US English 33 French 08 Japanese 15 Hotkey Buzzer Control The Buzzer can be enabled or disabled The default setting is enabled To disable the Buzzer do the following 1 Invoke HSM see page 22 2 Press and release B This procedure is a toggle Repeat to enable Port Switching Keys The Port Switching Keys Scroll Lock Scroll Lock Ctrl Ctrl can be enabled or disabled The default setting is enabled To disable do the following 1 Invoke HSM see page 22 2 Press X Enter This procedure is a toggle Repeat to enable 25 CS1762A CS1764A User Manual Firmware Upgrade Mode To set the CS1762A CS1764A to Firmware Upgrade Mode do the following 1 Invoke HSM see page 22 2 Key in upgrade 3 Press Enter The orange front panel LEDs flash to indicate Firmware Upgrade Mode is in effect Note To exit Firmware Upgrade Mode you must power off the switch See The Firmware Upgrade Utility page 31 for details Restore Default Settin
37. t Power off all devices on the installation power off the KVM switch wait five seconds then power up USB devices not responding USB ports need to be reset Unplug the device s USB cable from the USB port on the switch s rear panel then plug it back in Use the USB Reset hotkey combination see page 25 to reset the USB ports Cannot switch ports by pressing Scroll Lock twice Keyboard is incompatible with Scroll Lock invocation Switch to the Alternate HSM invocation keys See Alternate HSM Invocation Keys page 23 for details Monitor does not display after KVM cable set is hot plugged Some HDMI DVI graphics cards are incompatible with cable set hot plugging Power off all devices on the installation power off the CS1762A CS1764A confirm all KVM cables are properly connected power on the CS1762A CS1764A power on the computers 42 Appendix Symptom Possible Cause Action When switching ports the monitor does not display Monitor is new or this is the first time installation Switch ports again and wait two or more seconds for the PC s EDID to pass to the monitor The PC s EDID has not passed through to the monitor when switching ports Use the d hotkey to invoke Video DynaSync one more time or switch to another PC to reconnect the CS1762A CS1764A See HSM Summary Table page 28 When switching ports th
38. us key must be released within one half second otherwise Hotkey invocation is canceled When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press the Esc key or the Spacebar 22 Chapter 4 Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate HSM invocation set do the following 1 Invoke HSM see page 22 2 Press and release H The HSM invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys invoke HSM then press and release the H key again Alternate Port Switching Keys The port switching activation keys can be changed from tapping the Scroll Lock key twice Scroll Lock Scroll Lock to tapping the Ctrl key twice Ctrl Ctrl To change the port switching activation keys do
39. work for the parposes of G permanent installation onto hard disks or other storage dawca of 11 sta of the Product over such network and make backsp copies of the Product LICENSE AGREEMENT RESTRICTIONS You agree not to modify adapt translate reverse engineer recompile disascomblo or otherwise attompt o discover the source codo of the Product or cresta derivative works bassi cn the Product or remove lany proprietary notices or labels on the Product uclading copyright trademark or patent peading notices You may not sablicense the Product or otherwise allow others to use the Product licensed to you Age Dost Agwe Help Atert Cancol 3 Click Next The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel Hf Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version 48 newer the utility lets you dacsde whether to coatinne or not If it is not chockod the utility performs the upgrade directly Click Next to begin Devico List States Messages CSI764A MAIN 000 gt Loading amp testing frlet gt Lows u amp sng files OF Device Description Check Firmware Version Progress 33 CS1762A CS1764A User Manual 4 As you select a device in the list its description appears
40. zes resolution when switching between ports S Toggles between the default and alternative pushbutton operation settings M Enables Disables mouse emulation W Enables Disable mouse port switching F1 Sets SPC mode so that it works under special operating systems as a standard 104 key keyboard mouse 28 Mac Keyboard Chapter 5 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl n Ctrl 1 Ctrl 2 mq Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 E Enter Return Backspace Delete Insert Help Ctrl UA F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 29 CS1762A CS1764A User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste
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