Complete user`s manual
Contents
1. Th Th Th Press SELECT to confirm The handset displays Saved and then you hear a If there is no caller ID information the handset displays Unable to save and you hear a double beep 25 Caller ID Delete the caller ID log entries To delete an entry 1 When in the caller ID log press wor A to browse 2 Press DELETE to delete the selected entry You hear a confirmation tone To delete all entries 1 Press MENU when the handset is not in use Press or A to select Caller ID log 2 Press SELECT and then press or A to select Del all calls Th CD Press SELECT and the screen displays Delete all 4 Press SELECT to confirm The handset displays Deleting and then you hear a confirmation tone Caller ID log screen messages The caller is blocking the name information The caller is blocking the telephone number information The caller is blocking the name and number information This callers name is unavailable This caller s number is unavailable No call information is available about this caller It is a long distance call OR before the caller s number 26 Appendix Add and register a handset When To register HS and See manual appears alternately on the handset the handset is deregistered from the telephone base Follow the steps below to register the handset to the telephone base To register a handset2. 30 Important safety instructions 36 Precautions for users of implanted cardiac 37 Operating 37 Energy saving charging mode 37 38 About cordless telephones 39 The RBRC 39 Limited 40 FCC ACTA and IC regulations 42 Technical 5 44 ost E 45 Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary WT IN Charger and Telephone Battery compartment Batt charger adapter line cord cover 1 for CS6114 CS6114 11 1 for CS6114 2 1 for CS6114 CS6114 11 2 for CS6114 2 2 for CS6114 2 Abridged user s manual Telephone base Handset Telephone base Abridged user s manual power adapter 1 for CS6114 CS6114 11 2 for CS6114 2 To purchase a replacement battery or power adapter visit our website at www viechphones com call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Getting started Telephone base and charger installation Install the telephone base and charger as shown below Make sure that the electrical
3. During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Pro
4. Table of contents Getting lt 1 Pans Telephone base and charger INStallation Wallmountimg sse Battery installation Battery Charging Telephone base Handset Are you a new cable or VoIP SUDSCHIDEM reres nrnna Did you subscribe to voicemail service from your telephone service Telephone settings Using the menu Ringer volume Ringer tone cers LCD 1 Clear Key Set date and time Home area Dial MOG reier Telephone a Temporary ringer silencing Temporary tone Find Join call in Chain Redial list Review the redial 1151
5. You cannot edit a directory entry while on a call For more details about the directory see page 19 e You cannot copy a caller ID log entry into the directory while on a call For more details about the caller ID log see page 22 e You cannot erase a redial entry while on a call See page 17 for more details about the redial memory e Press CANCEL to exit redial directory or caller ID log when you are on a call 16 Telephone operation Redial list Each handset stores the five most recently dialed numbers When there are already five entries the oldest entry is deleted to make room for the new entry e Entries are shown in reverse chronological order Review the redial list 1 Press REDIAL when the handset is not in use 2 Press or REDIAL repeatedly to browse the redial list DELETE PAUSE Dial a redial entry 1 Press REDIAL when the handset is not in use 2 Press or REDIAL repeatedly until the desired entry displays 3 Press to dial OR 1 Press when the handset is not in use 2 Press REDIAL and then press REDIAL repeatedly until the desired entry displays 3 Press SELECT to dial Delete a redial entry 1 Press REDIAL when the handset is not in use 2 Press or REDIAL repeatedly to browse to the desired entry 3 Press DELETE to delete the displayed number You hear a confirmation tone Telephone operation Website Use this feature to view the
6. appear on the handset when you have new voicemail messages Contact your telephone service provider for more information and assistance about using your voicemail service After you have listened to all new voicemail messages the indicators on the handset turn off automatically Use the clear voicemail feature when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home The clear voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal that turns on the indicators To manually turn off these indicators 1 Press MENU when the handset is not in use 2 Press or A until the screen displays Settings then press SELECT 3 Press or until the screen displays Clr voicemail then press SELECT The screen displays Reset VM Icon 4 Press SELECT to confirm your selection You hear confirmation tone Your telephone service provider may alert you of new messages with a broken stutter dial tone Contact your telephone service provider for details 8 You can turn the key tone or off 1 Press MENU when the handset is not in use 2 Press or A until the screen displays Settings then press SELECT Press or A until
7. Dial a redial Delete a redial Website 2 8 8 19 About the directory 19 Add a directory 19 Review the 20 Alphabetical 20 Dial a directory 20 Edit a directory 21 Delete a directory 21 Caller 1D ee 22 About caler 10 22 Information about caller ID with Call 22 Caller ID 100 23 Missed call 23 Memory 24 Review the caller ID 109 24 View dialing 24 Dial a caller ID log 25 Save a caller ID log entry to the OIG CLONY oiris iiir sprissioni 25 Delete the caller ID log entries 26 Caller ID log screen messages 26 27 Add and register a handset 27 Screen 27 Handset Screen 1 28 Battery acacc iii i aes 29
8. Charge the battery in the handset for up to 16 hours lf the battery is completely depleted charge the handset battery for at least 30 minutes before use page 5 Remove and install the battery again If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or telephone service Contact your telephone service provider There is no dial tone Try all the suggestions above Move the cordless handset closer to the telephone base You may have moved out of range f the previous suggestions do not work disconnect the telephone base from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or telephone service Contact your telephone service provider e Your line cord may be defective Try installing a new line cord e If you have changed your telephone service to digital service from cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information 30 Appendix Troubleshooting cannot dial out Try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to syn
9. F Find handset 15 Flash 15 H Handset battery charging 5 Handset battery installation 4 Handset layout 6 7 Handset locator 15 Handset screen icons 28 Home area code 13 Icons 28 Important safety instructions 36 Installation 2 4 K Key tone 11 L Layout 5 6 7 Limited warranty 40 41 Listening volume 14 M Maintenance 38 Make acall 14 Memory match 24 Menu 9 Missed call indicator 23 Operating range 37 Operation 14 18 Pacemaker patients 37 Parts checklist 1 Precautions for users of implanted cardiac pacemakers 37 Predial a call 14 Pulse dialing 13 15 R Range 37 Redial 17 Review the caller ID log 24 Review the directory 20 Review the redial list 17 Ringer silencing 15 Ringer tone 10 Ringer volume 9 S Safety instructions 36 Save a caller ID log entry to the directory 25 Screen messages 26 27 28 Settings 9 13 Silence ringertemporarily 15 Store from redial 19 Index Technical specifications 44 Telephone base installation 2 Telephone base layout 5 Tone dialing 13 15 Troubleshooting 30 U Using the menu 9 View dialing options 24 Voicemail 11 Volume 9 14 Wall mounting 3 Warranty 40 41 Website 18 46 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES VTech is the registered trademark of VTech Holdings Limited Copyright 2013 for VTECH TELECOMMUNICATIONS LTD All rights reserved Printed in China Version 2
10. 1 Remove the handset from the telephone base and make sure no handset is in use 2 Press and hold FIND HANDSET on the telephone base for about six seconds 3 Then press pound key on the handset It displays Registering and it takes about 60 seconds to complete the registration The handset displays Registered for a few seconds and you hear a confirmation tone when the registration process completes Screen messages A system handset is in use or another telephone on the same line is in use The battery needs to be recharged MUTE is turned off and the person on the other end can hear you You have turned off the handset microphone The other party cannot hear you but you can hear the other party There are new voicemail message s from the telephone service provider No battery is installed Follow the directions for battery installation on page 4 to install the battery before charging There is no telephone line connected One handset is already reviewing the caller ID log and the other handset tries to review it The telephone number you enter is already stored in the directory The handset cannot communicate with the telephone base Check the telephone base power connection or move the handset closer to the telephone base 27 Appendix Screen messages The handset is on a call The battery is very low Place the handset in the telephone base or charger for recharging The handset ringer is m
11. To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 42 Appendix FCC ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation In
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13. See manual refer to Add and register a handset on page 27 to register the handset to the telephone base 15 Telephone operation Join a call in progress for CS6114 2 only You can use both handsets at a time on an outside call To share an outside call e When a handset is already on a call and you would like to join the call press sxx on the other handset to join the call e To exit the call press OFF or place the handset in the telephone base or charger The call continues until all handsets hang up Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial while you are on a call Chain dialing can be useful if you wish to access other numbers Such as bank account numbers or access codes from the directory caller ID log or redial list To access a number in the directory while on a call 1 Press MENU SELECT twice to enter the directory 2 Press or A to scroll to the desired entry 3 Press SELECT to dial the displayed number To access a number in the caller ID log while on a call 1 Press MENU and then press wor to select Caller ID log 2 Press SELECT and then press or A to scroll to the desired entry 3 Press SELECT to dial the displayed number To access a number in the redial list while on a call 1 Press REDIAL 2 Press or REDIAL repeatedly to browse to the desired entry 3 Press SELECT to dial the displayed number
14. VTech website address 1 Press MENU when the handset is not in use 2 Press or A until the screen displays Web address then press SELECT The screen displays the VTech website address 18 Directory About the directory The directory can store up to 30 entries Each entry may consist of a phone number up to 30 digits and a name up to 15 characters Each handset directory is independent for CS6114 2 only Any additions deletions or edits made on one handset are not reflected on the other handset e When there are no records in the directory the handset displays Directory empty When the directory is full and you try to save an entry the handset displays Directory full When you try to save an entry already stored in the directory the handset shows Number repeated Add a directory entry 1 Enter the number when the handset is not in use Press MENU then go to Step 3 OR Press MENU SELECT three times when the handset is not in use 2 When Enter number displays use the dialing keys to enter the number e Press DELETE to backspace and erase digit e Press and hold DELETE to erase the entire entry e Press or Ato move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears OR Copy a number from the redial list by pressing REDIAL and then press or PAUSE repeatedly to select a number Press SELECT to c
15. WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range or no pwr at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press Move closer to the telephone base then press lt to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base Energy saving char
16. allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions e When the power supply cord or plug is damaged or frayed e If liquid has been spilled onto the product e Ifthe product has been exposed to rain or water e Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation e If the product has been dropped and the telephone base and or handset has been damaged e If the product exhibits a disti
17. every word is capitalized a e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entry e Press or Ato move the cursor to the left or right 6 Press SELECT to confirm The handset displays Saved and then you hear a confirmation tone Delete a directory entry 1 Search for the desired entry in the directory see Review the directory or Alphabetical search on page 20 2 When the desired entry appears press DELETE The handset displays Delete contact and the number 3 Press SELECT to confirm The screen displays Deleting and then Contact deleted You hear a confirmation tone Th Th 21 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers Caller ID allows you to see the name number date and time of calls Some names and numbers may not show because they are not available or blocked by the caller The caller ID information shows after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but a
18. is ringing press to silence the ringer temporarily page 15 While the telephone is not in use press and hold to erase the missed call indicator page 23 While in a menu press to return to the previous menu While in a menu press and hold to return to idle mode While predialing press to delete digits page 14 Press repeatedly to show other dialing options when reviewing a caller ID log entry page 24 REDIAL PAUSE Press repeatedly to review the redial list page 17 While dialing or entering numbers into the directory press and hold to insert a dialing pause pages 14 and 19 Getting started Are you new cable or VoIP subscriber If your answer is yes the existing telephone jacks in your home may no longer work Your cable VoIP service provider uses a different connection separate from your old traditional telephone service to connect the modem router terminal adapter installed in your home To allow all existing telephone jacks to work contact your telephone service provider for solutions such as rewiring services fees may apply If your answer is no your existing telephone jacks will continue to work as normal Conventional telephone line jack OLD j Main landline NEW Cable or E Modem Router Terminal adapter EEE ee Stel a Did you subscribe to voicemail service from your telephone service provider This telephone does not have a built in answering system This t
19. outlet is not controlled by a wall switch If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Electrical outlet Telephone not controlled wall jack by a wall switch A DSL filter not included is required if you have DSL high speed Internet service The DSL filter must be plugged into the telephone wall jack Telephone base power adapter Charger adapter Telephone line cord Charger Telephone base note e Use only the power adapters and batteries supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet CAUTION If you subscribe to telephone service from a cable company or a VolP service provider contact your service provider for more information Getting started Wall mounting Your telephone comes
20. ready for tabletop use If you prefer to mount your telephone on the wall optional it is designed to mount on a standard telephone wall plate To mount your telephone on the wall 1 Position the top hole at the back of the telephone base against the top mounting stud on the wall plate Mounting studs 2 Align the holes on the telephone base against the mounting studs Then slide the telephone base down until it locks into place Getting started Battery installation Install the battery as shown below 1 Plug the battery connector securely 2 Place the battery with the label into the socket inside the handset THIS SIDE UP facing up and the wires battery compartment matching the inside the battery compartment color coded label 3 Align the cover flat against the battery 4 Charge the handset by placing it in compartment then slide it towards the telephone base or charger the center of the handset until it clicks into place Ifthe handset will not be used for a long time disconnect and remove the battery to prevent possible leakage To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 IMPORTANT Check for a dial tone by pressing If you hea
21. the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the r
22. Jenny Jessie Kristen and Laura in your directory press 5 JKL once to see Jenny when Jenny displays press to see Jessie twice to see Kristen or three times to see Laura If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press w to browse Dial a directory entry 1 Search for the desired entry in the directory see Review the directory or Alphabetical search above 2 When the desired entry appears press dial 20 Directory Edit a directory entry 1 Search for the desired entry in the directory see Review the directory or Alphabetical search on page 20 2 When the desired entry appears press SELECT The handset displays Edit number and the stored number f the number has more than 11 digits the handset only displays the stored number 3 Use the dialing keys to edit the number e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase the entire entry Press w or Ato move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears 4 Press SELECT to move to the name The handset displays Edit name and then the stored name 5 Use the dialing keys to edit the name Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of
23. anada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the program at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources is registered trademark of Rechargeable Battery Recycling Corporation 39 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product
24. and or no charge The handset at least 30 minutes flashes cannot be used The screen displays The battery has enough Charge without interruption Low battery and f flashes charge to be used fora about 30 minutes short time The screen displays The battery is charged To keep the battery charged HANDSET X place it in the telephone base or charger when not in use note If you place the handset in the telephone base or charger without plugging in the battery the screen displays No battery After you install the handset battery the handset will prompt you to set the date and time The handset will also prompt you to set the date and time after a power failure For instructions see Set date and time on page 12 To skip setting press CANCEL Telephone base layout 1 HANDSET e Press once to page all system handsets page 15 Getting started Handset layout Press to review the caller ID log when the telephone is not in use page 24 e During a call press to decrease the listening volume double beep sounds at the lowest setting page 14 e Press to scroll down while in a menu or reviewing the directory caller ID log or redial list e When entering numbers or names the directory press to move the cursor to th
25. ansportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsi
26. bilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 41 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commis
27. bout DSL filters Out of range or no pwr at base shows on the handset screen The handset may be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and install the battery again Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices New voicemail X show on the handset and I don t know why If New voicemail and amp appear on the handset your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail subscribe to a nontraditional telephone service
28. chronize with the telephone base before producing a dial tone Wait an extra second before dialing If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information Low battery shows on the handset screen Place the handset in the telephone base or charger for recharging Remove and install the battery again and use it until fully depleted then charge the handset in the telephone base or charger for up to 16 hours If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge Make sure the handset is placed in the telephone base or charger correctly Remove and install the battery again then charge for up to 16 hours If the battery is completely depleted charge the handset battery for at least 30 minutes before use page 5 You may need to purchase a new battery The telephone does not ring when there is an incoming call Make sure th
29. cted to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference e Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and C
30. duct that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 40 Appendix Limited warranty How do you get warranty service To obtain warranty service in the USA please visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and tr
31. e handset ringer volume is not set to off page 9 Make sure the telephone line cord and power adapter are plugged in properly page 2 The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider charges may apply The telephone line cord may be defective Install a new telephone line cord Remove and install the battery again and place the handset in the telephone base or charger Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place My handset beeps and is not performing normally Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall sw
32. e left SrwFLASH Press to make or answer a call page 14 e During a call press to answer an incoming call when you receive a call waiting alert page 15 e Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory Dialing keys e Press to enter numbers or characters TONEX e Press to switch to tone dialing temporarily during a call page 15 MUTEDELETE While on a call press to mute the microphone page 14 e While using the dialing keys press to delete digits or characters e While the handset is ringing press to silence the ringer temporarily page 15 e When reviewing the redial list directory or caller ID log press to delete the displayed entry page 17 21 or 26 Getting started Handset layout ARV OL Press to review the directory when the telephone is not in use page 20 During a call press to increase the listening volume A double beep sounds at the highest setting page 14 Press to scroll up while in a menu or reviewing the directory caller ID log or redial list When entering numbers or names in the directory press to move the cursor to the right MENU SELECT Press to show the menu page 9 While in a menu press to select an item or save an entry or setting OFFICANCEL During a call press to hang up page 14 While the handset
33. e the batteries Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarity orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 29 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 My telephone does not work at all e Make sure the battery is installed and charged correctly pages 4 and 5 For optimum daily performance return the handset to the telephone base or charger after use e Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize
34. elephone supports voicemail feature offered by your telephone service provider subscription is required and fees may apply To use the voicemail To retrieve your voicemail messages you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages Telephone settings Using the menu To enter the handset menu 1 Press MENU when the telephone is not in use 2 Press w or until the screen displays the desired feature menu 3 Press SELECT to enter that menu To return to the previous menu press CANCEL To return to idle mode press and hold CANCEL Ringer volume You can adjust the ringer volume or turn the ringer off 1 Press MENU when the handset is not in use 2 Press or until the screen displays Ringers then press SELECT twice 3 The screen displays Volume with the current setting flashing Press or A to choose Off Low or High A sample of each ringer volume plays as you scroll through the choices 4 Press SELECT to save your selection You hear a confirmation tone T e If the ringer volume is set to Off the idle screen displays Ringer off When the ringer volume is set to Off the handset still rings when you press HANDSET Telephone se
35. equirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 43 Appendix Technical specifications Frequency control Transmit frequency Channels Nominal effective range Power requirements Memory Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 2 4V Ni MH battery Telephone base 6V AC 300mA Charger 6V AC 300mA Handset directory 30 memory locations up to 30 digits and 15 characters Handset caller ID log 30 memory locations up to 24 digits and 15 characters 44 Index A Add a directory entry 19 Alphabetical search 20 Answer a call 14 B Base layout 5 Battery 29 Battery charging 5 Battery installation 4 Cc Call waiting 15 Caller ID 22 26 Caller ID log 23 Caller ID log messages 26 Chain dialing 16 Charger installation 2 Charging 5 Clear voicemail 11 Clock 12 D Date and time 12 Delete a directory entry 21 Delete a redial entry 17 Delete the caller ID log entries 26 Dial a caller ID log number 25 Dial a directory entry 20 Dial a redial entry 17 Dialing options 24 Dialing pause 14 19 21 25 Dial mode 13 Directory 19 21 DSL filter 2 E Edit a directory entry 21 Endacall 14
36. ging mode When this mode is activated all telephone functions except handset battery charging will be disabled To activate the energy saving charging mode 1 Unplug the telephone base power adapter from the power outlet Make sure all handsets are plugged with charged batteries before proceeding 2 While you press and hold a FIND HANDSET plug the telephone base power back to the power outlet 3 After about 30 seconds release FIND HANDSET and then press it again within 2 seconds When the phone successfully enters the energy saving mode all handsets display To register HS and See manual alternatively When the phone fails to enter this mode repeat Step 1 through Step 3 above Note The telephone base will be powered up as normal if you fail to press i FIND HANDSET within 2 seconds in Step 3 To deactivate the energy saving charging mode 1 Unplug the telephone base adapter from the power outlet then plug it back in Then the telephone base is powered up as normal 2 Register your handsets back to the telephone base See page 27 for handset registration instructions 37 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets
37. itch Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices There is interference during a telephone conversation My calls fade out when I am using the cordless handset The handset may be out of range Move it closer to the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 32 Appendix Troubleshooting If your telephone is pl
38. nct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 15 Only put the handset of your telephone next to your ear when it is in normal talk mode 16 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 36 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC
39. og is full the oldest entry is deleted to make room for new incoming call information XX missed calls displays when there are new caller ID log entries that have not been reviewed Call log empty displays when there are no records in the caller ID log Caller ID log entries are shared by all system handsets for CS6114 2 only Any deletions made on one handset are reflected on the other handset Only one handset can review the caller ID log at a time for CS6114 2 only If a handset tries to enter the caller ID log while another handset is already in it Not available displays For caller ID log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 25 Missed call indicator When there are calls that have not been reviewed in the caller ID log the handset displays XX missed calls Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed call indicator no longer displays If you do not want to review the missed calls one by one press and hold CANCEL on the idle handset to erase the missed call indicator All the entries are then considered old 23 Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory the screen displays the stored name of the directory en
40. old and take the new call Press FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset without disconnecting the call The next call rings normally at the preset volume Th To silence the handset ringer e Press CANCEL or MUTE The handset displays Ringer muted Temporary tone dialing If you have pulse rotary service only you can switch from pulse to tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONEX 2 Use the dialing keys to enter the number The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call Find handset Use this feature to find all system handsets To start paging e Press amp FIND HANDSET on the telephone base when not in use All idle handsets ring and display Paging To end paging Press amp FIND HANDSET on the telephone base OR Press OFF or any of the dialing keys 0 9 TONEX or on a handset note e Press MUTE to turn off the ringer of a handset temporarily Paging tone continues on the other handset e Do not press and hold FIND HANDSET for more than four seconds It may lead to handset deregistration If the handset displays To register HS and
41. opy the number 3 Press SELECT to move to the name The handset displays Enter name 4 Use the dialing keys to enter the name Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of every word is capitalized e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entry e Press w or Ato move the cursor to the left or right 5 Press SELECT to confirm The handset displays Saved and then you hear a confirmation tone 4 Th Th 19 Directory Review the directory Entries are sorted alphabetically To search the directory 1 Press QA when the handset is not in use 2 Press or A to browse OR 1 Press MENU twice when the handset is not in use 2 Press w or A to select Review 3 Press SELECT and then press or to browse If the telephone number in the directory exceeds 15 digits appears after the 14th digit and then the remaining digits appear beginning with alternately Alphabetical search To start an alphabetical search 1 Follow the steps in Review the directory above to enter the directory 2 Use the dialing keys to enter the letter associated with the name For example if you have entries for
42. or Pulse then press SELECT to confirm your selection You hear a confirmation tone 13 Telephone operation Make a call e Press lt and then use the dialing keys 0 9 to dial the telephone number note e The screen shows the elapsed time as you talk in hours minutes and seconds e f the handset is moved out of range while on a call it will beep three times Predial a call Enter the telephone number using the dialing keys 0 9 then press lt to dial When predialing preview numbers before dialing press DELETE or CANCEL to backspace and delete press and hold PAUSE to insert a dialing pause a P appears Answer a call e Press or any of the dialing keys 0 9 TONEX or End a call e Press OFF or put the handset to the telephone base or charger Volume e During a call press VOL or VOL to adjust the listening volume Mute The mute function allows you to hear the other party but the other party cannot hear you 1 During a call press MUTE on the handset The handset displays Muted until the mute function is turned off 2 Press MUTE again to resume the conversation The handset displays Microphone on briefly Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are on another call e Press FLASH to put the current call on h
43. ory Press gt OR Whenthe number is shown in the correct format for gt Press 1 gt dialing press on the handset to call the number Press 1 gt If you have programmed the home area code see page 13 only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the caller ID log Press repeatedly to display all possible dialing options 24 Caller ID Dial a caller ID log entry 1 When in the caller ID log see Review the caller ID log on page 24 press or A to browse to the desired entry 2 Press to dial Save a caller ID log entry to the directory 1 When in the caller ID log see Review the caller ID log on page 24 press w or A to browse When the desired entry appears press SELECT The screen displays Edit number and the stored number Use the dialing keys to edit the number e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase the entire entry e Press w or Ato move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears Press SELECT to move to the name The handset displays Edit name and then the stored name Use the dialing keys to edit the name e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entry e Press w or Ato move the cursor to the left or right confirmation tone
44. r a dial tone the installation is successful If you do not hear a dial tone sure the installation procedures described above are properly done t may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VoIP service provider for more information 4 Getting started Battery charging Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 16 hours of continuous charging See the table on page 29 for battery operating times If the screen is blank you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset displays Low battery along with a flashing icon If you are on a call in low battery mode the handset beeps every 50 seconds The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status The screen is blank or The battery has very little Charge without interruption displays Put in charger
45. rea code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored in the caller ID log without the area code To change the setting 1 Press MENU when the handset is not in use 2 Press wor A until the screen displays Settings then press SELECT 3 Press wor A until the screen displays Home area code then press SELECT The screen displays the currently stored home area code 4 Use the dialing keys 0 9 to enter the desired home area code Th e Press DELETE to delete a digit e Press and hold DELETE to delete all digits 5 Press SELECT to confirm You hear a confirmation tone If in the future your telephone service provider requires you to dial the area code when making a local call or if you move to a location that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code appears Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you need to change the dial mode to pulse dialing before using the telephone To change the setting 1 Press MENU when the handset is not in use 2 Press or A until the screen displays Settings then press SELECT 8 3 Press w or until the screen displays Dial mode then press SELECT 4 Press w or A to choose Touch tone
46. s separate services you may need to combine these services e You have only caller ID service or only call waiting service You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date are sent by your telephone service provider along with the call information You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service 22 Caller ID Caller ID log If you subscribe to caller ID service information about each caller appears after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the caller ID log The caller ID log stores up to 30 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the telephone number has more that 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the caller ID log You can review redial and copy an entry into the directory Entries appear in reverse chronological order When the caller ID l
47. se Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place OQ 35 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 5 Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 8 Do not
48. sion FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone
49. structions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct
50. that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service 34 Appendix Troubleshooting e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply f you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information have accidentally set my LCD language to Spanish or French and don t know how to change it back to English While the phone is in idle mode or on a call press MENU once then enter the code 364 and then press OFF Common cure for electronic equipment e f the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Install the battery again and place the cordless handset in the telephone ba
51. the screen displays Key tone then press SELECT 4 Press w or to choose On or Off then press SELECT to ack confirm your selection You hear a confirmation tone Telephone settings Set date and time If you subscribe to caller ID service the day month and time are set automatically with each incoming call You can also set the date and time manually 1 2 When the month is flashing press or A until the screen Repeat Step 3 to set the correct date and year and then press When the hour is flashing press w or A until the screen Press MENU when the handset is not in use Press or A until the screen displays Set date time then press SELECT displays the correct month and then press SELECT or use the dialing keys 0 9 to enter the current month for example if the month is March you must enter 03 SELECT to advance to set the time displays the correct hour and then press SELECT or use the dialing keys 0 9 to enter the current hour for example if the time is two o clock you must enter 02 Repeat Step 5 to set the correct minute When AM or PM is flashing press or A to select AM or PM Press SELECT to save your settings You hear a confirmation tone When there is a power failure or after battery replacement the date and time needs to be reset 12 Telephone settings Home area code If you dial local calls using only seven digits a
52. try For example if Linda Jones calls her name appears as Linda if this is how you entered it into your directory The number shown in the caller ID log is in the format sent by the telephone service provider It usually delivers 10 digit telephone numbers area code plus phone number If the last seven digits of the incoming telephone number does not match a number in your directory the name appears as it is delivered by the telephone service provider Review the caller ID log 1 Press CID when the handset is not in use 2 Press or A to browse OR 1 Press MENU when the handset is not in use Press w or A to select Caller ID log 2 Press SELECT twice and then press or A to browse You hear a double beep when you reach the beginning or end of the caller ID log View dialing options Although the caller ID log entries received have 10 digits the area code plus the seven digit number in some areas you may dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from or store to the directory While reviewing the caller ID log press pound key repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the direct
53. ttings Ringer tone You can change the handset ringer tone 1 Press MENU when the handset is not in use 2 Press or A until the screen displays Ringers then press SELECT 3 Press w or A until the screen displays Ringer tone then press SELECT 4 The screen displays Tone with the current setting flashing Press w or A to choose 1 2 3 or 4 A sample of each ringer tone plays as you scroll through the choices 5 Press SELECT to save your selection You hear a confirmation tone T T note If you turn off the ringer volume you will not hear ringer tone samples LCD language The LCD language is preset to English You can select English French or Spanish to be used in all screen displays To change the setting 1 Press MENU when the handset is not in use 2 Press or A until the screen displays Settings then press SELECT twice 3 Press w or A to choose English Fran ais or Espanol then press SELECT twice to save your setting You hear a confirmation tone 10 Telephone settings Clear voicemail This telephone does not have a built in answering system Voicemail is a feature available from most telephone service providers It may be included with your telephone service or may be optional Fees may apply If you subscribe to voicemail service offered by your telephone service provider New voicemail
54. ubscribe to this service from your telephone service provider for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both your and the caller s telephone service providers must use equipment compatible with the caller ID service The caller ID information displays after the first or second ring If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters The telephone does not receive caller ID or the telephone does not show caller ID during call waiting Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider 33 Appendix Troubleshooting The caller may not be calling from an area which supports caller ID Both your and the caller s telephone service providers must use equipment compatible with caller ID service If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information a
55. ugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply hear other calls when using the telephone Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or telephone service Contact your telephone service provider hear noise on the cordless handset and the keys do not work Make sure the telephone line cord is plugged in securely The caller ID features are not working properly Caller ID is a subscription service You must s
56. uted temporarily during an incoming call The handset ringer is turned off Handset screen icons The battery icon flashes when the battery is low and needs charging The battery icon animates when the battery is charging The battery icon becomes solid when the battery is fully charged There are new voicemail received from your telephone service provider The caller ID entry you are reviewing is new in the caller ID log 28 Appendix Battery It takes up to 16 hours for the battery to be fully charged When it is fully charged you can expect the following performance While in use talking Seven hours While not in use standby Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset The handset beeps e A battery is properly installed and the screen is blank e Low battery or Put in charger displays on the handset screen CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the batteries provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions Do not open or mutilat
57. vtech Complete user s manual www vtechphones com Models CS6114 CS6114 11 CS6114 2 Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions on page 36 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes f and encourages the use of products that save energy and help Lr ety protect our environment We are proud to mark this product with the ENERGY STARP label indicating it meets the latest energy E STAR NERGY efficiency guidelines Compatible with Telephones identified with this logo have reduced noise and La interference when used with most T coil equipped hearing SN aids and cochlear implants The TIA 1083 Compliant Logo is an a trademark of the Telecommunications Industry Association Used under license e TIA 1083 Register online to get an additional 3 month warranty Visit www vtechphones com Registration Register your product online for enhanced warranty support Product news Learn about the latest VTech products
58. wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 38 Appendix About cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones e Electrical power The telephone base of this cordless telephone must be conne
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