User`s Manual - Primera Label
Contents
1. D rere rora E Printer Selection Specify the printer to use with this label format Printer Color Label 400 a Document Properties Printing Using a PC 13 4a 4 Select Specify Custom Settings Click Next INDE l New Label Format Wizard Stock Selection A Stock specifies the size of the page and the size number and position of the labels on the page You may select a predefined Stock or specifiy your own custom settings Use a Predefined Stock Categor l Category Stock Name 5 Set the page size width and height to match labels installed in the printer Click Next ff DI New Label Format Wizard kk E N Page Size Select a page size and orientation Page Size User Defined Size Z Width 3 000 in Height 1 500 in Orientation Sch Portrait 14 Printing Using a PC 6 Check the Picture box to add a background photo or graphic to your label Click Next If you click Finish the remaining default wizard options will be set and no picture will be added E New Document Wizard Template Background Select a picture or color for your background Background Features F Color Allows you to specify a fill color to use for the background Picture Allow you to use a picture for the background T Tem2. As long as the label stock is paper and can receive ink jet printing and is within the allotted size it will work in the printer Primera carries a large variety of paper label stock that has been converted and ready for use with your printer 1 Open the Top Cover 2 Pull the spring loaded label stock guide out far enough to fit the label stock Label Stock Guide 3 Remove any shipping tape from your label stock roll to ensure that it can unroll freely making certain that no adhesive portion is exposed It is important to note that any exposed adhesive surface can attach itself the inner workings of the print mechanism and cause a media jam If you are using fan fold label stock or label stock other than standard square rectangular die cut labels before continuing see Sections 2F and 2G for additional instructions Hardware and Software Settings 5 4a z 4 Place the label stock between the stock guide rollers and release the spring loaded stock guide to hold the label stock The stock guide rollers allow the label stock roll to move freely 5 Place the leading edge of the label stock between the throat guide and the side of the printer Le Throat Guide 6 Feed the label stock further into the printer until it senses the label and automatically feeds it through the printer If the printer fails to feed the label stock press the Feed but ton on the front panel while continuing to guide the label
3. Coane GD Printing Using a Macintosh 33 4a z Print Quality There are 4 levels of print quality in the driver The lower the Quality the faster the print Quality 1 provides the fastest print available while Quality 4 provides the best photo quality It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed Color Type Best for Graphics mode is best used for graphical images where accurate color reproduction is not as essential Images printed in this mode will look more vibrant because more ink is being used to produce them However printing images of people may produce skin tones that have a reddish tint Best for Photos mode is best used for photographic images where accurate color reproduction is very essential Images printed in this mode will look lighter than those printed in Photo mode Skin tones especially will look more natural in this mode NOTE Exact color matching of the printed labels to the screen may never be possible since there are factors that affect this out of the drivers con trol The surface of the label reacts with the ink in the cartridge to produce the color For this reason when printing the same image to different types of labels with different surfaces the printed output can look entirely different Intensity This option controls the amount of ink used when printing an image The default setting i
4. 100 8 Config Utility Save as Defaults Restore Defaults PDF e Preview Supplies Standard Cancel C Print 28 Printing Using a Macintosh Click Print to return to the print preview screen Now click Page Setup to change the label size set in the printer driver You must click the Page Setup button every time you print even if the preview screen looks correct k Print Print Preset Custom Printer Color_Label_400 JEE PPD General Copies 1 C Collate 7 Reverse Order Pages All O Range General Setup Marks and Bleed Output Graphics Color Management Advanced Summary Skip Blank Pages Media Size Defined by Driver Ww Width 4 in Height 4 in 20 Orientation Jet B L Transverse r Options Print Layers Visible amp Printable Layers BA Keren gt Mark Do Not Scale cia ne OFit to Page O Custom Scale Width 100 Height 100 Page Setup Printer Save Preset Cancel Prin Done The paper label size defaults to 4x4 or whatever was last used s Page Setup Settings Page Attributes v i Format for Color_Label_400 H Paper Size 4x4 Label ES 4 00 in x 4 00 in Orientation D 00 Scale D EB Printing Using a Macintosh 29 4a gt 7 Click on the drop down arrow to select a predefined label size o
5. Make sure there is no white space around the label If there is white space you may have to change the orientation or the page size Second verify the width and height Finally set the number of copies Click Print to print your label Print Print Preset Custom E Printer Color_Label_400 in PPD Ta General General Setup Marks and Bleed Copies 1 Collate Reverse Order Output Pages GA Graphics Color Management D Range Advanced Summary _ Skip Blank Pages m Media Size Defined by Driver E Width 4 in leight 3 in 2 Orientation _ Transverse m Options Print Layers Visible amp Printable Layers E Kern 0b Merk Do Not Scale ee O Fit to Page O Custom Scale Width 100 Height 100 Page Setup C Printer p Save Preset Cancel 3 Print Done Printing Using a Macintosh 31 4a gt B CREATING BARCODES ON A MAC You can integrate barcode printing into any application that can print to the printer by using Mac Barcode Maker Mac Barcode Maker can be purchased from their website at www barcodeformac com This application was tested using Adobe Illustrator Follow the instructions that are included with the application to use it with your program Their website does offer a fully functional trial version which integrates an EVAL stamp into all of the barcod
6. gt C IDENTIFYING THE PARTS This illustration shows the front of the printer with its control buttons and LED indicator lights Label Stock TOF Sensor Bar Power LED Ink Low LED Top Cover Pause Button Load Feed Button Unload Button Label Tear Bar The Pause Button pauses the printer AFTER the printing of the current label has finished to allow for loading of label stock and ink cartridge The Power LED indicates that the printer is on and ready to receive print jobs The Load Feed Button is pressed in order to load label stock or form feed the label stock through the printer The Ink Low LED will illuminate when a cartridge has 10 or less of its ink remaining The Unload Button will unload the installed label stock by reversing it through the printer Make sure to tear off the print ed labels before pressing the Unload Button The Label Tear Bar is a serrated edge for conveniently tearing your finished labels from the printer Getting Started 3 4a m This illustration shows the input ports and power switch found on the rear panel of the printer Fan fold Label Slot Power Switch USB Port Power Input Port 4 Getting Started Section 2 Hardware and Software A INSTALLING LABEL STOCK Note Stock Guide Rollers Your printer will utilize a wide variety of paper label stock
7. barcode and enter the value start printing button to change your label size add a horizontal or vertical line adjust corner radius or change the shape Page Setup Click the Page Setup D Lines Click the Line button to Tip Double click any object to open settings for that object Tip Go to the Help menu to access the BarTender Manual and Tutorials Printing Using a PC 17 4a z C PRINTING FROM BARTENDER e D 1 To print click the Print button Ze or go to the File Menu and select Print The Print Dialog window will appear Print Document1 btw Status Ready Document Properties Model Color Label 900 Port USBO04 Printer Properties Location Print on Both Sides Comment Print to File Copies Les Te ees Lt L l 2 Select the Color Label 400 3 Set the number of copies 4 Click Print 18 Printing Using a PC D PRINTER DRIVER SETTINGS PC Once the printer driver has been successfully installed you will need to setup the driver with the appropriate print options Refer to the following steps to change or verify your default printer driver preferences These settings will apply to all new designs created in BarTender or other programs after the preferences were changed Existing labels saved in BarTender will not be affected since the preferences are saved with the label To change these preferences you wi
8. stock into the printer 6 Hardware and Software Settings 4a m B ADJUSTING THE LABEL STOCK TOF TOP OF FORM SENSOR If you are using label stock other than standard square rectangular die cut labels such as circular die cut labels or through hole stock use the instructions below to adjust the label stock TOF sensor in 0 5 1 0 1 5 2 0 mm 12 7 25 4 38 1 50 8 Label Stock Sensor Bar Circular Labels If you are using Circular Labels you must adjust the Stock sensor to correspond with the very top of the label where the circles are closest together If the sensor is too far to the right or the left the printer will still sense the label but the image may be offset downward because the printer will start printing at the wrong position If you are using stock that has multiple labels across make sure the sensor corresponds to a place on the stock that has a label and not a vertical gap Hardware and Software Settings 7 lt a gt Through Hole Labels If you are using card stock or label stock that has a hole punch or a notch to identify a transition from backing to label you can adjust the Sensor Bar to position it over the identifying mark The Sensor Bar has a guide in inches and milimeters that will help you identify where to set the bar to align the sensor over any identifying mark or top of a circular shape To do this measure the distance from the edge of the label stock to the correct position
9. the label Click Offsets to reveal the properties button Click Properties The following screen will appear Refer to the diagram to determine which direction to move the image tear off position or cut position Set Offsets Left Margin 2 S Top of Form TOF 4 Tear off Position 2 Cut Position 2 B NOTE All units are 0 1mm Reset Factory Defaults Left Margin Offset This will be factory calibrated If fine tuning is needed increase this setting to move the image right on the label decrease this setting to move the image to the left on the label The unit of measure is 0 1mm Printing Using a PC 25 4a z Top of Form TOF This setting allows you to fine tune koa the print starting position on your KEE label stock This will be factory calibrated If fine tuning is needed increase this value to move the image down on the label Decrease 10 units Sg LEFT OFFSET lt lt 1 0mm this value to move the image up the label The unit of measure is 0 1mm Click the Test button to send a test print to the printer that will help you adjust the TOF and Left Margin Offset The printer will print the pattern shown Adjust the values so that both black bars print on the label with no white space on the label and no ink on the liner Tear Off Position If Output Mode described earlier in this section is set to Present the printer will present your labels over th
10. tune the alignment of your printing on your label stock This will be factory calibrated If fine tun ing is needed increase this setting to move the image down on the label decrease this setting to move the image up on the label The unit of measure is 0 1mm To access go to Start Control Panel Printers and Faxes Right click Color Label 400 Choose Printing Preferences Select Offsets See image in the dialog below for graphical example Set Offsets Left Margin Top of Form TOF 4 KE Tear off Position 2 Cut Position 2 B NOTE All units are 0 1mm Reset Factory Defaults Troubleshooting 39 4a gt 2 Nonstandard Non translucent Backing Material Test the unit with the label sample material that came with the unit If it prints correctly your label stock may not be compatible The label sensor needs to see the difference between a label and a backing material by seeing through the label stock for light variations If it can not see through the label problems will arise If you must use this type of backing try label stock that has a black mark on the back to show where the label begins You will need to change the Sensor Type setting in the driver preferences to Reflective 3 Improper Label Gap Distance See Section 6 for label specifications 4 Page Size is Bigger than Label Stock Size If the page size set in the driver is larger than the actual label stock ink will be printed on the g
11. 101813 510984 05 LX400 COLOR LABEL PRINTER Color Label Printer 400 User s Manual 2008 All rights reserved Notices The information in this document is subject to change without notice NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without prior written consent Trademark Acknowledgments Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Printing History Edition 5 0 101813 Copyright 2008 All rights reserved FCC Compliance Statement This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For Users in the United States This product is intended to be supplied by a UL listed Direct Plug In Power Supply marked Class 2 or a UL listed ITE Power S
12. If you have stock of this size or larger simply click OK If not see Section 2I for instructions on loading a test sheet to complete the purge print The printer will print a purge pattern where swaths of each color are printed to clean the jets of the cartridge A series of diagonal lines are printed in each color of the cartridge By examining this pattern you can tell if the cartridge is firing all jets or if the cartridge is dirty and requires further cleaning While the blocks of color may not print solidly it is important that the diagonal lines be continuous Repeat this process until all diagonal lines print without breaks Change Cartridge Click the Change Cartridge button to move the cartridge into position for easy access for replacement For more information on this see Section 2D When installing cartridge you will be prompted to align your cartridge as described earlier in this section Details Print Counter Clicking on the Details button will allow you to view information about printer settings stored on the printer There is also a print counter in the details window to help you count the number of labels printed since the last time it was reset Click Reset Counter to set the counter to zero The Restore Factory Defaults button will restore the printer settings displayed on the details window to factory calibrated defaults Printing Using a PC 23 4a z Sensor Type Sensor Type refers to the method the printer
13. abel setup wizard If you are using a program other than BarTender you will need to set this to the dimensions of the your label Keep in mind that the dimensions are always rela tive to the width and height of the actual label in the printer Orientation of an image on the label should not change this setting See Section 6 for minimum and maximum label sizes Orientation There are two settings for orientation Portrait and Landscape If your text and graphics print left to right or as shown on the screen select portrait If you wish your printing to rotate 90 degrees from what you see on the screen so it is printing horizontally select landscape as your orientation Remember this does not change the width and height Paper Size It is only a tool for viewing a label upright on screen that will be printed sideways on the printer Portrait Landscape 20 Printing Using a PC 4a gt Print Quality There are 4 levels of print quality in the driver The lower the Quality the faster the print Quality 1 provides the fastest print available while Quality 4 provides the best quality It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed Color Matching Best for Graphics mode is best used for graphical images where accurate color reproduction is not as essential Images printed in this mode will look more vibrant bec
14. abel stock that is equal to or larger than 4 x 4 101 6 mm x 101 6 mm If your label stock meets this requirement click OK to align the cartridge If your stock does not meet this size requirement see Section 2I before clicking OK E ALIGNING THE INK CARTRIDGE Cartridge alignment will align the Color Cartridge for bidirec tional printing and calibrate the printer to each individual cartridge You will automatically be prompted to perform this alignment each time you install a new cartridge You may also manually align the cartridge via the printer settings which are described in Section 3C PC and 4D Mac For Alignment you will need to have installed label stock that is equal to or larger than 4 x 4 101 6 mm x 101 6 mm If your stock does not meet this requirement follow the steps below a Unload your current stock by pressing the Unload button The printer will reverse the label stock so that it can be removed from the printer Now click OK if you are continuing from Section H or Send the alignment via the printer settings area It is important that you sent the alignment with no label stock installed Cut or fold a 8 5 x 11 sheet of paper in half length wise so that it is no wider than 4 25 inches Pull the the label stock guide all the way out and lock it in place using the instructions in Section 2G Push the paper into the feed area Once the printer senses the page it will pull it into place You must feed th
15. aps and the sensor will start looking for a gap too late This can cause label skipping or inconsistent print starting points 5 Portrait Landscape If the Portrait Landscape setting does not correspond to the label stock installed this will also cause the printer to print over the gap and onto the next label Make sure this is set correctly 6 Sensor Position Circular nonstandard label shapes or multiple labels across will require precise adjustment of the label sensor If you are using circular or other non rectangular die cut labels see Section 2F for instructions The image is printing horizontally offset Two printer driver settings can affect this issue Left Margin Offset This adjustment is found in the printer preferences area of the printer driver If you see white space on the right printers left side of the label and overlap on the opposite side decrease the number negative numbers are allowed If you see white space on the left printers right side of the label and overlap on the opposite side increase the number 40 Troubleshooting Note Set Offsets Left Margin Top of Form TOF Tear off Position Cut Position 2 mg wg Top of Form NOTE All units are 0 1mm S TOF Reset Factory Defaults Often times a space on the right printers left side indicates a margin around the label that is not being accounted for The printer is factory calibrated for a 2mm margin A large
16. ause more ink is being used to produce them However printing images of people may produce skin tones that have a reddish tint Best for Photos mode is best used for photographic images where accurate color reproduction is very essential Images printed in this mode will look lighter than those printed in Photo mode Skin tones especially will look more natural in this mode NOTE Exact color matching of the printed labels to the screen may never be possible since there are factors that affect this out of the drivers con trol The surface of the label reacts with the ink in the cartridge to produce the color For this reason when printing the same image to different types of labels with different surfaces the printed output can look entirely different Ink Saturation This option controls the amount of ink used when printing an image The default setting is 100 which will provide the most accurate color matching If the ink is not drying fast enough or bleeding you can decrease the Ink Saturation to lessen the amount of ink that is applied to the label Printing Using a PC 21 4a gt Cartridge Alignment Cartridge alignment will align the Color Cartridge for bidirectional printing and calibrate the printer to each individual cartridge You will automatically be prompted to perform this alignment each time you install a new cartridge To manually align the cartridge click on Cartridge Alignment to reveal a Properties button Cli
17. calibrate the printer to each individual cartridge You will automatically be prompted to perform this alignment each time you install a new cartridge To manually align the cartridge click on Cartridge Alignment to reveal a Properties button Click this button to start the Alignment procedure You will be prompted to have label stock of 4 x4 101 6mm x 101 6mm or larger If the loaded stock does not meet this requirement see Section 21 for additional instructions Label Offsets Click this button to open the screen below Here you can adjust the placement of the printed image on your label A description of each setting on this screen is below 000 Color Label Printer 400 Configuration Printer All offsets are in 1mm units Tear Position 0 CL Set Cut Position o CL Set ha Left Margin Offset ES Left Margin o CL Set Top Of Form 2 LU Set Top of Form i SS Reset Factory Defaults Sensor Type Die Cut Thru Hole E Output Mode Present ES 4 Tear off Cut Position 36 Printing Using a Macintosh 4a z Tear Position If Output Mode described later in this section is set to Present the printer will present your labels over the Tear Bar for easy removal This tear off position is set at the factory If fine tuning is needed to align the break in your label stock over the Tear Bar increase this setting to eject the label further decrease this setting to eject the label stock less The unit of measure
18. ck this button to start the Alignment procedure You will be prompted to have label stock of 4 x4 101 6mm x 101 6mm or larger If the loaded stock does not meet this requirement see Section 2E for additional instructions Clean Change Cartridge amp Check Ink Levels Click this setting to reveal a Properties Color button Click Properties and you will see the color ink level as well as buttons allowing you to either clean or change your ink cartridge If you have printed a label you will see an estimation of prints remaining of the last bel Prints Remaining 300 This number can also be used to of last image calculate total number of labels you can print from one cartridge and also ink cost per label Use the following formula Remaining 83 Prints Remaining X 100 Percentage of Ink Remaining Total Labels from a Full Cartridge In the example above 300 X 100 83 361 labels from a full cartridge Use the cost of the ink cartridge divided by the total labels from a full cartridge to receive cost per label Clean Purge If it has been more than 48 hours since your last print or if your print quality has deteriorated with bands or lines it is recommended that you clean the cartridge This is done by clicking the Clean Purge button The Clean Purge is done as follows 22 Printing Using a PC 4a gt Note You will be prompted to load label stock of 4 x 4 101 6 mm x 101 6mm or larger into the printer
19. driver preferences Left Margin Offset Decrease the Left margin offset by half the increase of the page size width In this case you would decrease the value by 12 which corresponds to 05 inches This will center the page size increase so there is a 05 inch over bleed on both left and right sides TOE Decrease the Top of form by 10 This will cause the printer to start printing before the label and ensure a fully printed label Decrease TOF by 10 EE Actual Label Stock 7 Size 2 x 2 V y i Decrease Left Margin over Bleed Page Size Offset by 12 2 1 x 2 1 1 Inch It is best to over bleed as little as possible to avoid excess ink on the label backing Also over bleeding too much will cause the printer to skip labels This is because the printer stops printing too late to sense the next label 42 Troubleshooting 4a z C CLEARING A LABEL JAM If there is a label jam in the printer mechanism first attempt to remove the jam by opening the cover and removing the jam from the printer feed output area If the jam can not be located it is possible to remove a cover over the feed input area Pull on the center of the cover as shown below to release the tabs on the sides To prevent future jams use rubbing alcohol to remove an adhesive left in the printer feed area a FANE SAN D E D CLEANING THE PRINTER The case of the pri
20. e Tear Bar for easy removal This tear off position is set at the factory If fine tuning is needed to align the break in your label stock over the Tear Bar increase this setting to eject the label further decrease this setting to eject the label stock less The unit of measure is 0 1 mm Cut Position If a label cutter attachment is connected to the printer you can fine tune the cut position between the labels Increase this value to move the label further out before the cut decrease this value to eject the label stock less before the cut 26 Printing Using a PC Section 4 Printing Using a Macintosh NOTE You must set the Printer and Page Setup by clicking on these buttons each time you print You must perform these steps each time you print even if what you see on the preview screen appears correct A PRINTING ON A MAC FROM ADOBE ILLUSTRATOR 1 Create your document using the File New command Set your Width and Height to correspond with the label stock installed in the Printer Size Width Units Height Bin Orientation Color Mode O CMYK Color RGB Color 2 Once your document is created and ready to print go to File Print The following screen will appear Before doing anything else click the Printer button to change the print quality settings for this print r i b Print Preset Custom E Printer Color_tabel_400 wy PPD B General Copies L Collate Reverse Ord
21. e test sheet of paper into the printer after the alignment print has been sent to the printer otherwise it will feed the sheet right through the printer with out printing The printer will print the alignment test and scan it into memory Once the alignment is complete you will see a confirmation dialogue box on your monitor Click OK Hardware and Software Settings 11 Section 3 Printing Using a PC A USING BARTENDER Primera Special Edition BarTender UltraLite is included with the LX400 Other programs can be used to print If printing from other programs please follow the guidelines in Section 3D When you open BarTender you will be given the choice to select an existing label or create a new one using a wizard Use the following instructions as a guide through the wizard setup process 1 Choose Start a new BarTender document What would you like to do Start a new BarTender document Open an existing BarTender document E Don t show this dialog again 12 Printing Using a PC 4 z 2 Select Blank Template Click Next e D New Document Wizard Starting Point Select the starting point for the new document You can start with a blank template or base your new document on an existing one Starting Point Blank Template Existing Bar Tender Document Select lt seck a Grn L 3 Select Color Label 400 Click Next
22. els card stock and fan fold stock This User s Manual is your complete step by step guide to quickly and easily setting up and printing with your new Color Label Printer A CHOOSING A GOOD LOCATION e Place the printer on a flat surface in a location with adequate air circulation to prevent internal heat build up e Do not place the printer near heat sources such as radiators or air ducts or in a place subject to direct sun light excessive dust mechanical vibration or shock e Allow for adequate clearance in front of the printer to accommodate the printed label stock as it is leaving the printer to avoid the possibility of binding or jamming of the label stock e Allow for adequate overhead clearance for opening the top cover to allow easy access to the label stock and ink cartridge Getting Started 1 4a z B UNPACKING AND INSPECTION While unpacking your printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit The following items should be included e Printer e Power Adapter e Separate Power Cord e USB Cable e Software Installer CD e Color Ink Cartridge e Starter roll of high gloss label stock e Warranty Statement and Registration Card e This manual and other printed information Save the carton and packing materials They will come in handy when transporting the printer 2 Getting Started 4a
23. equires a 2 00 I D x 3 00 O D core Label height gt 1 5 requires a 2 00 I D x 2 25 O D core 2 Turret glue or 1 2 wide 3M 928 double sided removable tape must be used to attach stock to core Removable tape must be positioned across full width of core Other types of tape are not allowed 3 End face of liner must align with end of core on both sides within 0 030 Core width should be the same as liner width 4 Masking tape or equivalent may be used to secure label stock to outside of roll 46 Label and Roll Specifications Section 7 Technical Specifications Print Method Print Resolutions Ink Cartridge Colors Media Types Media Sensing Ink Level Warning Indicator Lights Controls Operating Systems Data Interface Minimum System Label Design Software Electrical Rating Power Requirements Certifications Weight Dimensions Warranty Inkjet 4800 x 1200 dpi 1200 x 1200 dpi 600 x 600 dpi 53376 Color CMY 16 7 million Roll fed pressure sensitive labels roll fed tags Moveable see through sensor for die cut labels and reflective for tags with black stripe sensing Calculates actual number of prints remaining based upon ink usage of graphics being printed patent pending Power Ink Pause Load Feed Unload Windows XP Vista 7 8 Macintosh OS X USB 1 1 Pentium IV computer or better 512MB RAM 5GB free hard drive space USB 1 1 2 0 port BarTender Ultral
24. er Pages GAN Orangs S O Skip Blank Pages Size f Defined by Driver E Width 4 7222in Height 4 7222in Orientation Wl B O Transverse m Options Print Layers Visible amp Printable Layers PA Do Not Scale i OFit to Page Wa O Custom Scale Width 100 _ p Media Height 100 J ae age Setup C Primer Save Preset Cancel ESCH Dove Printing Using a Macintosh 27 3 The printer settings screen defaults to Copies and Pages Click the drop down arrow to change the screen to Label Printer Settings Print Printer Color_Label_400 ES Presets Standard D V Copies amp Pages Layout Copies Scheduler Paper Handling Marks af ColorSync Output Cover Page Graphics Label Printer Settings Summary in Height 4 7222 in Orientation IS Wl el O Transverse Width 4 7222 m Options Se Print Layers Visible amp Printable Layers Do Not Scale OC Fit to Page O Custom Scale Width 100 Height 100 Page Setup Printer Save Preset Cancel Print Done 4 Change your printer settings to the desired quality Printer Color_Label_400 ES Presets Standard iS Label Printer Settings By Print Quality Quality 4 Best ES Color Type Photo E Intensity
25. es it produces Buying the application will cause the EVAL stamp to be removed Other barcode integration software is available but was not tested for compatibility with the printer C PRINTING FROM OTHER APPLICATIONS Because the printer installs as a standard Macintosh printer driver it will print from virtually any Macintosh OS 10 x application First go the the File Menu Choose Page Setup Set Format For to Color Label 400 Set the Paper Size to the equiv alent of your label stock size If your label size is not on the predefined list create a custom size using the instruction in section 4A steps 7 9 Click OK Now click File Print Select the number of copies Click OK and your printer will print your labels 32 Printing Using a Macintosh 4a z D PRINTER DRIVER SETTINGS MAC To find Printer Driver Settings on Mac 1 Click Print from within any printing application The following screen will appear Print Printer Color_Label_400 E Presets Standard v Copies amp Pages Layout Copies Scheduler Paper Handling Pages ColorSync Cover Page Label Printer Settings Summary CD CSC 2 Click the Copies and Pages drop down arrow Choose Label Printer Settings Printer Color_Label_400 ES Presets Standard x Label Printer Settings Print Quality Quality 4 Best ES Color Type Photo L i Intensity 100 Config Utility GO
26. ethod 2 Thru Hole Label Width gt Liner Width Distance from edge of Media la Labels Gap Between Sensing lt Width of Opening A J Distance from al Label Height edge of Media to edge of Label Method 3 Reflective Black ES z Mark Sensing A Black Mark must be printed on back side of label stock Black Mark Width Max Min Label Print width 4 25 108mm 0 75 19mm Liner width 4 25 108mm 1 25 4mm Label height length 24 609 6mm 0 75 19mm Gap between labels 0 75 19mm 0 10 2 5mm Width of thru hole 0 5 12 7mm 0 375 9 5mm opening Label and Roll Specifications 45 4a z Max Min Distance from edge of 1 90 48 3mm 0 20 5 1mm media to edge of thru hole Reflective Black Equal to distance 0 10 2 5mm Mark Width between labels Max Outer Diameter OD 5 0 127mm N A Inner Core Diameter ID see roll specifications below Stock Thickness 006 N A 152 micron Distance from edge of Printer driver assumes 2 mm gap media to edge of label However this is adjustable via the left margin offset The Reflective Black Mark should be opaque to infared light The mark should be between the labels The end of the mark should correspond with the beginning of the label Roll Specifications Label Side Out Roll O D Label Stock Core I D Core O D Notes 1 Label height lt 1 5 r
27. exceed the Class A limits for radio noise for digital apparatus set out on the Radio Interference Regulations of the Canadian Department of Communications Le present appareil numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada CAUTION TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE EXTERIOR PANELS NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL OPERATE THE UNIT WITH ONLY THE PROPER ELECTRICAL SPECIFICATIONS AS LABELED ON THE PRINTER AND AC ADAPTER CAUTION THIS PRODUCT CONTAINS A LASER DIODE OF A HIGHER CLASS THAN 1 TO ENSURE CONTINUED SAFETY DO NOT REMOVE ANY COVERS OR ATTEMPT TO GAIN ACCESS TO THE INSIDE OF THIS PRODUCT REFER ALL SERVICING TO QUALIFIED PERSONNEL THE FOLLOWING LABEL APPEARS INSIDE YOUR UNIT CLASS 1 LASER PRODUCT LASER KLASSE 1 CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION ii Table of Contents Section 1 Getting Started ccsssssesesssssesssescsssesesesesesssesesesesssseeseseseeseeees 1 A Choosing a Good Locatii ENEE 1 B Unpacking and Ins pecn oni sisien ii 2 C Identifying th Pats sis siactssdasricaindserisabetov
28. g a Full Bleed Print E 42 LG Clearing a Label am seier degen 43 ID Cleaning TEE 43 E Cleaning the Ink Cartridge i icccccessssstscssssasestavezsevotsccscenchsbouscoesnenenes 44 E Technical Supports serseri ieena nEn 44 Section 6 Label and Roll Specifications sseessessessessesseesessesseeseesessesse 45 Section 7 Technical SpecificationS sesseesseeseseesseeseeseseesrseseesesnesseeseeses 47 Eate CCS e deu 48 iii Interactive Feature in this PDF Document There are interactive features that will allow you to jump to different locations within the document Each listing in the Table of Contents is interactive Place the cursor on either the words or the page number A small hand with a pointing finger icon appears Click on the line with the icon and the document will jump to that page If you want to return to the Table of Contents move the icon to the top of the page and click on the arrow marked TOC Navigating through the Index is similar Place the icon on one of the listings or page numbers click on it and it will move to that page The text relating to the Index listing will appear in red Returning to the Index can be done by clicking on the arrow marked Index Section 1 Getting Started THANK YOU for choosing an LX400 Color Label Printer The LX400 Printer will print razor sharp text and barcodes vibrant colors and even stunning photo realistic photographs directly onto rolls of lab
29. ia Handling Printing Order Background RFID Layout Preview Rows h S Columns 1 Margins Top 0 000 in Left 0 000 in Bottom 0 000 in Right 0 000 in Label Size Width 3 000 in Set Manually Height 1 500 in Page Size 3x 1 5in Label Size 3x 1 5in 16 Printing Using a PC 4a gt B ADD TEXT BARCODES AND GRAPHICS TO A BARTENDER LABEL Once you have created your label size you will need to add text a barcode and or graphics This can be done using one of buttons on the button bar at the top of the screen Add Text Click the Text button Add Graphic Click the Image Now click anywhere on your label d button Now click anywhere on Sample Text will appear Edit the 2 your label An Image icon will text on screen or double click it to appear Double click it to open open up text settings to change up image settings and browse to font size and other settings the image graphic that you OU 123 would like to insert Bartender Enterprise Autofhation Formati btw File Edit View Create Modify Arrange Administer Tools Window Help asd De ARA 9 clhe If MING OG This is a Test PRIMERA This is a Test WEE 11121354614 id 121 Add Barcode Click the Barcode i Print Click the Print button to button Now click anywhere on your label A barcode settings window will appear Here you can choose any type of
30. is 0 1 mm Cut Position If a label cutter attachment is connected to the printer you can fine tune the cut position between the labels Increase this value to move the label further out before the cut decrease this value to eject the label stock less before the cut Left Margin Offset This will be factory calibrated If fine tuning is needed increase this setting to move the image right on the label decrease this setting to move the image to the left on the label The unit of measure is 0 1mm Top of Form TOF This setting allows you to fine tune the print starting position on your label stock This will be factory calibrated If fine tuning is needed increase this value to move the image down on the label Decrease this value to move the image up the label The unit of measure is 0 1mm Click the Test Offsets button to a Ae send a test print to the printer gt that will help you adjust the TOF pee Obra and Left Margin Offset The printer will print the pattern shown Adjust the values so that 10 units TOF lt 10mm both black bars print on the label with no white space on the label and no ink on the liner Printing Using a Macintosh 37 4a z Sensor Type Sensor Type refers to the method the printer will use to detect the print starting position for each label If you are using standard die cut labels or Through hole label material where a hole is punched through each label for alignment purpo
31. ite Edition Can also be used with most other popular Windows and Macintosh label design software programs 12VDC 5 0A 100 240VAC 50 60 Hz 60 watts UL UL C CE FCC Class A 7 Ibs 10 4 wide X 15 3 deep X 7 1 high closed 17 4 high open One year parts and labor Technical Specifications 47 a Cartridge Alignment enee 11 22 36 Cleaning Ink Cartridge iiciscc cisisccsscssscastacsesccesincsncssssssesecs stesusiost ies 44 High Gloss Label Drock 2 Ink LOW LED E 3 E Ee E 21 Installing the Ink Cartrid 26 sc scsiiccsssssvesscecsesesssvessosacevsasietoesens esedtetects 9 Installing Label StOCk seess resar sereine Eeen ne Ar a aE 5 Label Size eee sects E T E eta 17 Label Tear Bar vcs siisiticias ten n EES ER N 3 Lett Margin Offset serenana nia 25 37 40 42 Load Feed BUOD sisareensa eE e E TA 3 OfSts C E A E EEN 25 Eege 20 Power LED A E 3 St dn 23 Print Quality aissein sssini 21 34 Pinter Driver Seting Srcu aa a N E ties 19 33 Se 12 27 32 Sensor Type sea n n ea soneesteonseeeegtescaerenpeseseess 24 38 Roll Specifica HoN Siea sr E EE 46 Tear Off POSO Niyo nt a E E nadia 26 d se 39 beet DEE 39 Unload Buttons is icsinscsssicracenscessuinesssavatavepdecohiterssscpandcotserssusenesotcserates 3 Using Bar lender geseet Set iets Gunite manny 20 48 Index Printed in the United States of America P N 510984
32. ll have to change printer preferences through BarTender File Menu Printer Settings To find Driver Settings Click the Start button choose Printers and Faxes Right click on the Color Label 400 Icon and select Printing Preferences from the drop down menu Printers and Faxes File Edit View Favorites Tools Help Q Bac D P Search Folders Address W Printers and Faxes Printer Tasks Open E Add a printer 8 See what s printing Select printing preferences Set as Default Printer Printing Preferences amp Pause printing Pause Printing The preferences screen will appear Color Label 400 Printing Preferences Options Color Label A0 gs Paper Size Custom Orientation Portrait Print Quality Quality 6 Best Color Matching Best for Photos Ink Saturation 100 Cartridge Alignment Clean Change Cartridges amp Check Ink Sensor Type Die Cut Thru Hole Output Mode Present Enable Bi di Printing Yes Offsets Printing Using a PC 19 lt a gt NOTE on PC Settings Most applications allow you to change these same printer driver options from their Print and or Printer Setup screens Some applications such as BarTender save your settings with the label others use settings only for the current print job just sent to the printer Paper Size If you are using BarTender this setting is adjusted during the l
33. nareetimatenniehanacnanaiians 3 Section 2 Hardware and Software Setup cssseceesessssceseseeesseeseseeereenees 5 A Installing Label Stock cscicsssscctsscssssssssscssssvcsssvsssescsestcssestsesiesdesssesiessessss 5 By Adjusting the Stock SOHO wiencssinensnnsnteninesdtioennienierabiirninacabeiramienbins 7 C Using Fan fold Label Stock 9 D Installing the Ink Captetdee gechumaiergeetere ENEE tonneroreetv gp anaes 9 E Aligning the Ink Cartrid ge scsiss vie tisisstaesssavueenssensesieeeniaees 11 Section 3 Printing Using a PC csssssssssesseeeesetesssseseesssesseeeseeesenees 12 As Using Bat Tem Aer eisena er e e E hvtecsvatebs 12 B Add Text Barcodes and Graphics to BarTender Label 17 C Printing from Barlender oe ccicssciescassscecesessvecsccnesscccrecreseeses evans 18 D Printer Driver settings PC s sdcstvssssssnteictecetestistersnssenesstaerancvives 19 Section 4 Printing Using a Macintosh cccssssesssseseesesssesseeeesesesees 27 A Printing from Adobe Illustrator 0 cee erences 27 B Creating Barcodes on a Ma rirse nieno sisend eisein ikee reesei 32 C Printing from other Applicatons cesses eeseneeeeeeeens 32 D Printer Driver Settings Mac c cc cisescsseccestevssocsanssavssceacrseseese 33 Section 5 Troubleshooting cessssssssscessesssesseseesesesensesseesssssseeeeeeesees 39 A Solving Registration Problems ssssiisisisisssiisrsssssiisassisssiioisesssssios sins 39 B Creatin
34. nged using the procedure listed below Failure to follow this procedure could result in inaccurate ink level tracking and could cause your print quality to suffer Hardware and Software Settings 9 lt a z Ink cartridge is changed as follows If using a PC 1 Click Start gt Printers and Faxes 2 Right click on the Color Label Printer Icon 3 Click on Printing Preferences from the drop down menu 4 Find the option labeled Clean Change Cartridge amp Check Ink and click Properties 5 Click Change Cartridge If using a Mac 1 Open the Hard Drive Applications Utilities 2 Click on the Printer Setup Utility 3 Select the Color Label Printer 4 Click the Utility button on the menu bar 5 Click the Change Cartridge button For Macintosh and PC 6 Open the Top Cover of the printer 7 The Cartridge Carrier will align itself to the center of the print area 8 Press the Cartridge Cover Release to open the Cartridge Holder 9 Replace install the cartridge copper end first 10 Remove the new Cartridge from its packaging Be sure to remove the protective tape covering the copper contacts 11 Push cartridge cover downward until it snaps in place 10 Hardware and Software Settings 4a INDE 12 Click OK on your screen to indicate the new cartridge is now installed Once you click OK you will be prompted to align the cartridge A warning will appear stating that you must have installed l
35. nter can be cleaned with an ammonia based window cleaner and a lint free cloth Over time ink overspray may gather at the base of the printer The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads Eventually these pads may need to be replaced Contact tech support to determine if pad replacement is necessary Troubleshooting 43 4a z E CLEANING THE INK CARTRIDGE It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality or if you suspect an cartridge nozzle has become slightly dried out or clogged If you are having print quality problems follow the steps below 1 Remove the print cartridge 2 Moisten a lint free cloth with water 3 Hold the cloth against the nozzles for three seconds This will wick some additional ink onto the damp cloth 4 Wipe in one direction only 5 Repeat the process F TECHNICAL SUPPORT If you have difficulties operating your Printer contact technical support using one of the methods listed below Source Location Primera Knowledge Base www primera com kb BarTender Software Help files Open the software Click on the Help Menu BarTender Help Email Support www primera com contact_tech_support cfm Phone Support 763 475 6669 Mon Fri 8 a m 7 p m CST 44 Troubleshooting Section 6 Label and Roll Specifications Label Sensing Methods Method 1 Label Gap Sensing M
36. on the stock Set the sensor bar to this mea surement For example if you have a two inch circular die cut label measure from the edge of the label stock to the center of the circle For this example it should be about 11 8 inches Set the Sensor Bar to this value Center of Hole Center of Circle Through Hole Labels Circular Labels To adjust the sensor position use a pen to move the slide bar to the correct postion 8 Hardware and Software Settings 4a z C USING FAN FOLD LABEL STOCK It is possible to use fan fold label stock by feeding it through the fan fold slot in the the back of the printer Before feeding the fan fold stock through the back of the printer lock the stock guide in the out position so the stock guide rollers Unlocked Locked will not inter fere with the label stock The stock guide is spring loaded and under nor mal circumstances it will pinch any label stock roll inserted into the printer To lock the stock guide push the tab located on the bottom of the moveable stock guide Stock Guide D INSTALLING THE INK CARTRIDGE Your printer has a built in ink tracking system This system is designed to warn you if your ink cartridge is low on ink This ensures your labels will print properly and that the printer can create large batches of labels unattended and worry free In order to make this system work properly the cartridge must be cha
37. plate Image Allows you to display a picture of what you want your completed design to look like behind the design area You can then design on top of that picture making it easier to position and size objects Size 3x 1 5in Size 3x 1 5in lt lt Back Let gt finish Lee L d 7 Select Embedded Picture Click the File Button to browse to the location of your photo graphic file Set the Size Method to Stretch Note the preview to the right Click Next if you are satisfied with the layout of the photo or graphic e New Document Wizard _ Template Background Picture Select a picture for your template background Get Picture From Size Method Stretch H Rotation D v Degrees Options Preprinted Print When Aways E Overhang Template 0 0 in Error Handling ge Size 3x 1 5in Apply Image Processing Permanently em Size 3x 1 5in lt Back Next gt L pe 1 cance Printing Using a PC 15 4a gt 8 Review the label setup summary If it is correct click Finish Your blank label will be displayed You can edit any of these settings by going to the File Menu and selecting Page Setup Basic and advanced settings are available on the various tabs f Page Setup Be S Stock Page Layout Shape Med
38. r create a custom size by clicking Manage Custom Sizes For this example there is a 4x3 predefined size If your label is on the list choose it click OK and move on to step 10 If your label is not on the list click Manage Custom Sizes from the list A 2x2 Label 2x6 Label 2 5x2 5 Label 2 5x7 Label 3x2 Label 3x6 Label 4x2 Label 4x4 Label 4x6 Label D EB 8 To create a custom size click the Now double click the default name that appears to name the custom label Change the page size to correspond with the stock installed in the printer Setting the printer margins is optional You can use them to adjust the placement of the image It is recommended to leave margins at zero and adjust place ment via the Printer Configuration Utility Click OK to close the window e00 Custom Page Sizes Page Size 4 00 in 1 50 in Width G Height Printer Margins User defined E3 Duplicate Ek Gree ESCH 30 Printing Using a Macintosh 4a m 9 Ifyou have created a custom size you will need to choose it again here by clicking the drop down arrow and choosing the custom size Click OK Setting 3x2 Label 3x6 Label Format fo 4x2 Label 4x3 Label 4x4 Label Paper Siz 4x6 Label 4x1 5 Manage Custom Sizes D B 10 You are now ready to print your label First check the orientation The label shown on the preview screen is how your label will print
39. r margin around the label will cause a right printers left side space Page Size Often the page size is not large enough for the label If this is the case you may see white space on the right printers left side of the the label and no image over lap on the opposite side This indicates that the page size needs to be increased Increase the page size through the printer preferences enough to cover the label kee Increase Se Page Size Troubleshooting 41 4a INDE B CREATING A FULL BLEED PRINT Note 1 If you are having trouble making the image cover the entire label first make sure the image is printing at least as big as the label size you have selected To accomplish this using BarTender make the image a few millimeters larger than the label by dragging the image over the edge of the label on all sides The bounding box around the image will turn red when it is over the edge of the label Try printing again to see if it covers the entire label If not move on to step two Adjust these settings in the printer driver preferences Page Size Increase the page size width in the driver preferences by 1 inches Increase the height by 1 inches If you are using BarTender simply change the size under the File Menu Label Setup Increase the size of the image to fit the new larger page size If you are using other graph ics programs you will need to change the page size in the application and in the printer
40. s 100 which will provide the most accurate color matching If the ink is not drying fast enough or bleeding you can decrease the Ink Saturation to lessen the amount of ink that is applied to the label 34 Printing Using a Macintosh lt gt Config Utility Click on the Config Utility to access the following screen A description of each setting on this screen is below oeo Color Label Printer 400 Configuration Clean Cartridge Change Cartridge 2 d f Align Cartridge n Color Cartridge 4 82 Clean Cartridge If it has been more than 48 hours since your last print or if your print quality has deteriorated with bands or lines it is recommended that you clean the cartridge This is done by clicking the Clean Cartridge button Note You will be prompted to load label stock of 4 x 4 101 6 mm x 101 6mm or larger into the printer If you have stock of this size or larger simply click OK If not see Section 2I for instructions on loading a test sheet to complete the purge print Change Cartridge Click the Change Cartridge button to move the cartridge into position for easy access for replacement For more information on this see Section 2H When installing a cartridge you will be prompted to align your cartridge as described later in this section Printing Using a Macintosh 35 4a z Cartridge Alignment Cartridge alignment will align the Color Cartridge for bidirec tional printing and
41. ses use the Through hole Die Cut setting Use Reflective for black stripe sensing label material where a pre printed line on the back of the label stock indicates the break between labels If you have continuous stock with no die cut reflective mark or holes set the sensor type to Continuous Feed This will turn off the stock sensor Die Cut Continuous Reflective Output Mode Do not present use with Rewinder The label stock does not move after the last label is printed This means that part of the last label printed is still in the printer This should be used only if you have a label rewinder attached Present Default This setting will cause the printer to feed the last label printed forward so that it and the previously printed labels can be torn off using the tear bar This will occur only if there are no other print jobs in queue Cut using optional cutter Use this setting only if you have the label cutter attachment Primera Part 074263 38 Printing Using a Macintosh Section 5 Troubleshooting A SOLVING REGISTRATION PROBLEMS Image is Vertically Offset The LX400 decides where to start printing by detecting the start of die cut label detecting a black mark on the back or detecting a thru hole that corresponds to the start of the label The following items can cause the label sensor to improperly detect the start of a label 1 TOF Offset TOF stands for Top of Form and this setting allows you to fine
42. upply marked LPS with output rated 12VDC 4 5A or higher This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate and or obtain warranty service for this equipment For Users in Canada This digital apparatus does not
43. will use to detect the print starting position for each label If you are using standard die cut labels or Through hole label material where a hole is punched through each label for alignment purposes use the Through hole Die Cut setting Use Reflective for black stripe sensing label material where a pre printed line on the back of the label stock indicates the break between labels If you have continuous stock with no die cut reflective mark or holes set the sensor type to Continuous Feed This will turn off the stock sensor Die Cut Continuous Reflective Output Mode Do not present use with Rewinder The label stock does not move after the last label is printed This means that part of the last label printed is still in the printer This should be used only if you have a label rewinder attached Present Default This setting will cause the printer to feed the last label printed forward so that it and the previously printed labels can be torn off using the tear bar This will occur only if there are no other print jobs in queue 24 Printing Using a PC 4a z Enable Bi di Printing This setting defaults to Yes for fastest printing When enabled you will be required to perform an alignment print after a new cartridge is installed Offsets If your label is printing horizontally or vertically offset printing on the liner or with white space left on the label use these offset setting to adjust the position of the print on
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