Tutorial - Your Fine Restaurant
Contents
1. WweTUS Placement system WebCPMS User Manual Rev 1 0 A Creative Innovations Enterprises production Cy 10 12 2009 Myetus Placement System User Manual 10 20 2009 Contents IDEPEOOUCEHOTE 2 192 0 005 0235 0070550900186 200 988509090180 090 90019 o de 10 Co Vues ue dou o qu2 The RegSEQU ONC S o REL RIS ssuecceuuecscacsccuuees sees vea pN e QNO dee npe OD uve DTE Hi DUE ODE 4 HOUFS Of OperatioDusssebexss ds p edxEL Ce oid aS o A RYE INC NE ee eeu idan FEN IDE wp 4 ROOMS and Tables aenneren rnEeE tuvcx ales mu ANE TE EE Pa Rea NO 5 EVM S and OCCASION Siac finite eile 5 Server ASSIODIIeIU 2 1o oio IP ave edo sasawettwaucwenceesewssieenswend ethene Loading servers the Staff Filter ccce eee ee eee ee ee eee ee ee ee ee e eee eeeoe 7 Assign servers to CADIES ccccscccsscsscccsccccccccscscccccsccccccsscsccscsscsccscsscsccsccsees 9 Scned ling Serving Sta ariari anaa E aE 10 Specify several time intervals ccccccescucceeuccveucucueeeucuvensucuensauunens 11 Add more intervals to the same SEPLVEl cece eee cece ence eee e eee nnn 13 EGIt the table G lisesuseewctexseeveteedueveterienvetaxeweretsreverseeveenveraxennxouseeiant 14 Show and hide server intervals ceeeceeeeeeeeeen nnne nn nnne 15 Watch the radio DUELO iieeseeeceseeeceecevssueeeevecuseevvaeuccevuecescescecescveucceeveeucusks 16 SCANS SySIellesnoedis seb e esos Ive Ve gels a oe Ies eoe ti2. into the system and guests can make reservations for these occasions Guests can reserve for the following occasions every day Myetus Placement System User Manual 10 20 2009 Period Hours Duration Breakfast 9 AM 11 AM 45 minutes Lunch 11 AM 3 PM 2 hours Happy Hour 3 AM 5 PM 90 minutes Dinner 5 PM 11 PM 2 hours Daily Dining From opening to closing 90 minutes The Restaurant also hosts special events such as parties Holiday specials Banquets etc Myetus Placement System User Manual 10 20 2009 Server Assignment Before you start working with the Placement System you will want to assign servers to tables All your servers will know who they are waiting on at all times Location Your Fine Restaurant Filter by staff Date 08 18 2009 Load serving staff Save serving staff Servers Expand all Collapse all Tim Server 09 00 AM 13 Tom Server 09 00 AM 4 Miguel Server 09 00 AM 8 Jameela Server 04 00 PM 8 Mark Bartender 09 00 AM 7 UG 0D AM 10 00 AM 11 00 AM 12 00 PM 01 00 PM 02 00 PM 03 00 PM O4 DOD PM 05 00 PM 06 00 PM 07 00 PM 06 00 PM 09 00 PM 10 00 PM z T Curent time Create your server schedule with a couple of clicks Loading servers the Staff Filter First determine the days each server will be working Pick the Date Selector and then click on Staff Filter Myetus Placement System User Manual 10 20 2009 Location Your Fine Restaur
3. 34 30 Tables 1 2 3 4 5 6 7 8 Always make sure to check the radio button at the interval you want to edit You are currently editing Jennie s afternoon shift 1 00 PM to 9 00 PM tables 11 54 17 Myetus Placement System User Manual 10 20 2009 Seating System Manage seatings 12 15 118 12 45 12 45 pm pm Walk in guests Lunch v ENTM Time Name Phone Units Guests 11 15 AM Goodman C 8 555 435 1602 20 30 11 30 AM Dillingham M 8 555 362 281341 21 31 11 45 AM Pollack H 4 555 851 7935 40 11 45 AM Schmidt M 2 555 921 4602 41 11 45 AM Rauhauser J 5 555 890 4396 43 12 00 PM Goodman S 3 555 318 8719 42 12 15 PM Graham S 6 555 468 6921 23 12 45 PM McGuire L 8 555 695 1799 22 32 12 45 PM Devlin C 5 555 309 9775 24 34 12 45 PM Nolan B 1 555 319 4443 33 01 15 PM Stern G 5 555 302 9791 2 3 01 15 PM Cook B 3 555 734 8458 6 01 15 PM McDermott J 4 555 695 3444 5 02 15 PM Morrison J 6 555 377 2091 20 30 02 45 PM Pohl A 6 555 383 9699 23 02 45 PM 555 325 3569 12 45 12 45 12 45 pm pm pm e 01 15 i pm 01 15 01 15 pm Table layout with occupied seats and reservation list You can manage your guests seating s on this page assign guests with reservations to tables modify or delete existing guests and manage Walk In
4. t Filter by staff Y 5 Date 08 18 2009 Load serving staff vave serving staff Click on the Staff Filter to load serving staff On the Pop Up Panel check the Positions you want to load Click on Refresh List link then check the Staff Members you want to schedule for that day Click Apply When the Pop Up Panel closes click on the Load Serving Staff button Scheduling can be done in advance Repeat for each day as appropriate Filter by staff Filter by staff Positions Select all Select none Positions Select all Select none Man ager al Manager Hostess L Hostess Server Server ivi Bartender Bartender Staff Staff Select all Select none Refresh list Select all Select nane Refresh list Cancer LI I Susie Server l Miguel Server a Jameela Server Mark Bartender s Apply Cancel Check the positions you want to load click on the Refresh list link check the staff members you want to schedule then click Apply Myetus Placement System User Manual 10 20 2009 Assign servers to tables After loading the Serving Staff they are each displayed next to your floor plan Initially the floor plan is blank Serving Staff is not yet assigned Location Your Fine Restaurant Filter by staff Date 08 18 2009 E Load serving staff E Serygase Expand aff Collapse all 7 j FH i EL 3 Tim Se
5. 518 1425 03 45 PM Morgan C 5 555 714 5791 05 30 PM Pohl W 9 222 365 5379 09 00 PM Reed C 6 222 296 0904 7 11 12 13 40 In the Units column you can see which tables are assigned to a group A dash sign indicates if a group is not yet seated see where a group is seated Move the mouse over a group in the reservation list A pale blue border is displayed around the selected reservation If the reservation has been seated the corresponding tables turn to pale blue B 11 15 AM Goodman C 8 555 435 1602 pm L4 11 30 AM Dillingham M 8 555 362 2813 11 45 Lunch Pollack H 4 555 851 7935 mi 11 45 AM Schmidt M 2 555 921 4602 11 45 AM Rauhauser J 5 555 890 4396 20 30 21 31 40 41 a3 Move the mouse over a group in the list to see which tables are assigned 34 Myetus Placement System User Manual 10 20 2009 see the seating of all groups In the reservation list all reservations are listed for the specified date You can only select a specific time to check seatings click on a reservation form the list This selects the time Now all tables to which reservations are seated at the specified time turn to green on the layout Tables of the reservation you picked are shown in dark blue if that reservation is seated Selecting another reservation with another time loads always the current seating Clicking on the same list item you previously s
6. assign them to a table Their value of arrival is also set automatically You cannot shift arrival time of a walk in group and you also cannot clear 31 Myetus Placement System User Manual 10 20 2009 arrival time You can delete a walk in group from Reservation list by pressing Del button in the corresponding list item Lunch Time Name c Daily Dininc Walk in 2 quests Lunch iv To add a walk in group enter the number of guests pick an occasion then click Add All other options will work with walk in groups 11 53 AM Walk in 2 Arrived at 11 53 AM Planned finish at 01 53 PM Start adding tables to a walk in group or you can delete it by pressing the Del button Sorting Reservation list can be sorted by reservation time name number of guests and table numbers in ascending or descending order by clicking on the corresponding list header Order of sorting can be switched by clicking again on the same header Reservations not yet assigned will always appear on the top of the sort list Walk in guests Lunch Click on an item in the list heading to set the ordering Time Name Guests Phone Units 32 Myetus Placement System User Manual 10 20 2009 Autosave and Off line Work An automatic save feature is implemented for your convenience It is highly recommended to enable this autosave feature to avoid loss of data You can set the auto save interval by using the drop down b
7. by clicking on table icons When you click on a group in the list a dark blue border appears around that reservation and detailed information about that reservation appears If a table is already assigned to that reservation the assigned table will be displayed as dark blue Clicking on that same reservation deselects it 20 Myetus Placement System User Manual 10 20 2009 Walk in guests Lunch EH EE EE Time Name Guests Phone Units 11 15 AM Goodman C 8 555 435 1602 20 30 t 11 30 AM Dillingham M 8 555 362 2813 21 21 11 45 AM Pollack H 4 555 851 7935 40 11 45 AM Schmidt M 2 555 921 4602 41 11 45 AM Rauhauser J 5 555 890 4396 43 12 00 PM Goodman S 3 555 318 8719 42 555 695 1793 12 45 PM Nolan B 1 555 319 4443 uU 01 15 PM Stern G 5 555 302 9791 2 3 eps 01 15 PM Cook B 3 555 734 8458 6 01 15 PM McDermott J 4 555 695 3444 5 When you pick an item in the reservation list more details are displayed about the group and the assigned tables turn to dark blue When you move your mouse over a table a pop up box appears showing information about that table Table 13 is unreserved Table 34 12 45 PM 02 45 PM Server Tim 03 00 AM 11 00 PM Server Tim 09 00 AM 11 00 PM Devlin C 5 guests Lunch Units 24 34 Arrived Close Popup information about two tables Table 13 is unreserved table 34 is occupi
8. click on tables you want to assign to that server Click on as many tables as you want to assign to that Server To remove a Table from a Servers schedule simply click on the assigned table The table is now unassigned Servers Expand all Collapse all Tim Server 0 goa 00 AM Tables none The initial time interval is scheduled from opening to closing and no tables are assigned Start adding tables or modify the interval 10 Myetus Placement System User Manual 10 20 2009 The system color codes the Servers this helps identify Servers on the Floor Plan Tables are color coded with the same color as the Server Color coding is fully automated for your convenience ZE BE H Servers Expand all Collapse all is X he Tim Server EB As you add tables to the server those tables receive the same color 09 00 AM 11 00 PM Tables 11 12 13 20 21 22 23 24 30 31 32 33 34 The server s table list is updated as well Specify several time intervals Your Serving Staff is not expected to work from Opening to Closing The Myetus Placement System offers you the ability to schedule shorter time intervals Intervals have two time options one for setting the start time and one for the finish time Just click on the Start Time a pop up panel opens and you can pick the start time for that Server Repeat the steps for the Finish time For your convenience the Time Bar below th
9. 11 15 AM Goodman C 8 12 45 pm 12 45 pm pm 12 45 12 45 12 45 pm pm pm 555 435 1602 20 30 z 23 31 11 45 AM Pollack H 4 555 851 7935 11 45 AM Schmidt M 2 555 921 4602 11 45 AM Rauhauser J 5 555 890 4396 aai Goodman S 3 12 15 PM Graham S 6 555 468 6921 12 45 PM McGuire L 8 555 695 1793 22 32 12 45 PM Devlin C 5 555 309 9775 24 34 12 45 PM Nolan B 1 555 319 4443 33 HH 01 15 PM Stern G 5 555 302 9791 24 01 15 PM Cook B 3 555 734 8458 6 01 15 PM McDermott J 4 555 695 3444 5 02 15 PM Morrison J 6 555 377 2091 20 30 02 45 PM Pohl A 6 555 383 9699 23 02 45 PM 555 325 3559 Red dots indicate that these 5 groups are late When the dining time of a group has expired and they have not yet finished their table is red it turned Red when only 15 minutes remained for their planned finish time and does no longer has a time displayed Instead the amount of excess time is shown in the Pop Up table information Time was up X minutes ago This table cannot be reserved for other groups In Automatic mode all time values displayed on table icons are relative to current time 24 Myetus Placement System User Manual 10 20 2009 Red table time is up in I minute Less than 15 minutes remained Green table time is up in 106 minutes More than 15 minutes remained In Layout Edit Mode the Myetus Placement System s
10. 54 01 15 PM COORP E T4158 6 01 15 01 15 PM McDermott J 4 555 695 3444 5 02 15 PM Morrison J 6 555 377 2091 20 30 When the time is almost up for a group its tables turn to red Currently occupied tables are shown in green with the remaining time Tables of future reservations groups not yet arrived are pale green In Automatic Mode you can watch occupied tables in current time Unreserved tables are shown as white and occupied table are green A reservation that has been assigned a table but not yet finished dining is shown in green with the remaining time displayed in minutes When diners at a table have 15 minutes or less of dining time the table icon will change to red A table that is reserved for a future time is shown in pale green with the time of the reservation displayed Sa G Unreserved table white picked table dark blue reserved table green time is up red mouse pointer moved above an item in the Reservation list pale blue 23 Myetus Placement System User Manual 10 20 2009 If a reservation group is late the table icon assigned to that reservation is displayed in green with the time of the reservation A small red dot appears on the table icon and in the Reservation List indicating the reservation is late The amount of late is shown in the pop up when you hover your mouse over the table icon Walk in guests Lunch v TN H Time Name Guests Phone Units os
11. 6 45 PM Devlin M 6 222 843 8089 23 Another group has to wait 14 minutes for this group Arrived at 04 50 PM Planned finish at 06 59 PM You can also check which group causes the delay Time values incorrectly set click on the Clear button to reset incorrectly set time values Clearing a finished group resets finished time value and any 30 Myetus Placement System User Manual 10 20 2009 extra time but keeps time of arrival and any amount of reservation time shift Pressing Clear again also resets the time of arrival and reservation time shift Remember if you reset time of arrival 15 minutes after the scheduled reservation time the Myetus Placement System handles group as if they exceeded the allowed amount of late and immediately deletes their seats marking their table as unreserved and the group as not arrived Also remember that assigning tables to a not arrived group is not possible until you press Arrived button again 05 15 PM Watson L 3 555 0687 1566 Arrived at 05 15 PM Planned finish at 06 45 PM 555 687 1566 Arrived at 05 15 PM Finished at 06 34 PM Click on the Clear button to reset the finish time of the group Walk in guests On the top of Reservation list are the controls to add walk in guests Enter the number of guests select an occasion from the drop down list then press Add You have now added the walk in group to the reservation list and you can
12. AM Walk in 2 Arrived at 11 53 AM Planned finish at 01 53 PM Remember to press the Finish button when the group finishes dining 05 15 PM Miller C 8 555 5 16556 40 A green check mark indicates the group has finished Group is likely to require more time when a group s time is about to expire their tables turned to red and they need additional time you can decide to add them extra time by pressing 15 next to Finish button This will expand planned dining duration with 15 minutes If they need more time than this you can press 15 again Press 15 to subtract 15 11 53 AM Walk in 2 Arrived at 11 53 AM Planned finish at 01 53 PM You can decide to add extra time to a group if they haven t yet finished dining press the 15 button 28 Myetus Placement System User Manual 10 20 2009 minutes from their expanded planned dining duration There is no limit to how much additional time you add Group exceeds allowed late time when a group arrives more than 15 minutes plus time shift at most 30 minutes after their scheduled reservation time their tables are unassigned and group is marked as not arrived with a red x mark Their tables are from now unreserved You will still find the group s reservation in the system so when they arrive press the Arrived button and place them at an unreserved table Assigning tables to a not arrived group is no longer possible only if y
13. able to design a seating schedule in advance and allocate a large number of reservations in a matter of minutes instead of hours Only a few clicks of the mouse on your screen and a group is assigned to a table Al the relevant information is displayed right in front of your eyes Our Placement System allows you to easily plan out the table schedules for a fully reserved restaurant The Placement System also allows you to assign your staff to specific tables for duration of time monitor their performance and allocate accordingly The Restaurant This handbook introduces the Myetus Placement System using several examples All examples are based on the following Hours of Operation The restaurant has the following hours Sunday 9 Am 1 Pm Monday Thursday 9 Am 11 Pm Friday Saturday 9 Am 3 Pm Myetus Placement System User Manual 10 20 2009 Servers Tim Tom Jennie Susie Miguel Jameela Stan Amy Jessica Carlos Laurie and Patricia Bartenders Mark and Claudia Rooms and tables Bar Area has 8 tables with seating for 2 Main Dining Area has 15 tables for 4 2 tables for 6 The Main Dining Area has a corridor separating the room into 2 areas Secondary Dining Area for large parties has 8 tables for 4 cB a da B mte amp Main Room _ jy o mg ny Rooms of the restaurant floorplan with tables Events and occasions Seating Serving is divided into 4 periods These periods are programmed
14. e Floor Plan shows the selected interval You may set up any time intervals including outside normal business hours You may also set Finish time intervals that fall into the next day The Myetus Placement System will recognize the situation and handle it correctly Example Your Bartender shift is scheduled to start at 4 00 PM and end at 3 00 AM When you set the start time Myetus Placement System automatically sets the Finish Time for the next day 11 Myetus Placement System User Manual 10 20 2009 Jameela Server 11 00 PM Del Parca M 30 AM 30 PM 01 45 PM 03 00 PM Set a shorter interval Jameela works from 4 Pm to 9 Pm Click into the first time picker to set the starting time Miguel Server 09 00 AM Tables none 2 45 ew ee 5e Set a shorter interval Miguel works from 9 Am to 4 Pm Click into the second time picker and set the finish time Add more intervals to the same server If a Server Tim is working the Main Dining area in the morning and the secondary dining area in the afternoon his schedule would look like this Tim Server 09 00 AM 01 00 PM Tables 11 12 13 20 21 22 23 24 30 31 32 33 34 01 00 PM 09 00 PM Tables 40 41 42 43 12 Myetus Placement System User Manual 10 20 2009 In this situation you would add two intervals to the Server You will edit both intervals The first one wi
15. e all boxes If the box is closed then you will see the assigned intervals in the Servers color the number of assigned tables will be in parentheses and the starting interval time 15 Myetus Placement System User Manual 10 20 2009 Servers Expand all Collapse all Y Tim Server 09 00 AM 13 Y Tom Server 09 00 AM 4 Miguel Server 09 00 AM 8 Jameela Server 04 00 PM 8 Add Mark Bartender 09 00 AM 7 All boxes are closed Only starting time of the interval is displayed The number of assigned tables is in parenthesis at each intervals Watch the radio button Since multiple server boxes can be expanded at the same time and more intervals can be assigned to the same server it is mandatory to tell the Myetus Placement System which interval you would like to edit As you can only edit one interval at a time only one Radio Button can be checked at a time Before making any modifications either to the interval start finish time or the table assignments always make sure to check the Radio Button of the desired interval 16 Myetus Placement System User Manual 10 20 2009 Servers Expand all Collapse all amp Tim Server 09 00 AM 01 00 PM EE Tables 11 12 13 20 21 22 23 24 30 31 32 33 34 01 00 PM 09 00PM E Tables 40 41 42 43 Jennie Server 09 00 AM 01 00 PM ables 40 41 42 43 Cl ojo PM ables 11 12 13 20 21 22 23 24 31 32 33
16. ed Detailed information is displayed about the reservation 21 Myetus Placement System User Manual 10 20 2009 Automatic mode Layout edit mode There are two possible working modes in the Myetus Placement System depending on whether you selected an item in the Reservation list e lfan item is not selected then the system is operating in Automatic Mode The Myetus Placement system automatically provides information about the groups in current time Moving you mouse over a table icon provides you with information about that table e lfan item is selected then the system is operating in Layout Edit Mode You are able to edit time values arrival finish amount of late and amount of extra time of the selected reservation as well as table assignments You can add or remove tables to this reservation by clicking on a table icon 22 Myetus Placement System User Manual 10 20 2009 Meaning of colors and time values displayed on a table icon on l Walk in guests Lunch v TN D RII p SES Time amp Name Guests Phone Units 11 30 AM Dillingham M s 362 2813 21 31 41 a aa te e a EE er EE ge 11 45 AM Pollack H 4 555 851 7935 40 as HH HH HH 11 45 AM 15 Rauhauser 555 890 4396 43 N T J 5 u 11 53 AM Walk in 2 1 LJ 12 15 P randall 9 405 60921 23 12 45 PM McGuire L 8 555 695 1793 i 12 45 PM Devlin C 5 555 309 9775 ee 011
17. elected removes selection and no seatings are displayed Clicking on any list item again shows the corresponding seatings You can also pick a time value from Time bar 12 45 PM McGuire L 8 555 695 1793 22 32 Click on a list item to see detailed information as well as assigned tables Click again to hide details and return to current time pick a table for an unseated reservation Click on an unseated reservation in the list to display current seatings Reserved tables for the specified time are shown in green Since the reservation you selected has not yet been seated you will not see the dark blue tables on the layout Move the mouse pointer over an unreserved white table on the layout and click on that table The table now turns to dark blue and the table number shows in the selected list item For larger groups you can specify more than one table Clicking on other unreserved tables adds them to the table list of the specified group 35 Myetus Placement System User Manual 10 20 2009 Pemove a table or tables from the table list of a group Select a reservation from the list The corresponding tables are shown in dark blue Click on the dark blue tables you wish to remove they turn white as they become unreserved select different tables for a reservation Select a reservation from the list Click on the dark blue tables to remove them from the table list of the selected group then click on other un
18. guests When you open this page the Myetus Placement System automatically selects the default location and current date You can specify another locations and or another date Simply select the Location from the drop down box specify the desired date then press the Load Seating button Location Fine Restaurant Load placements vave placements Date 8 06 2009 Ej Autosave every 3 minutes Iv Seating Is not yet saved 18 Myetus Placement System User Manual 10 20 2009 Current occupied seats are displayed in current time You can change the date and or time to see past or future seating for that location Groups are displayed in a list next to the table layout Although there is an Auto save feature it is recommended you press the Save button any time you make changes to the table layout or reservations times Table layout and reservation list Table Layout is based on the floor plan of the selected location Your Myetus Placement will have a diagram of your individual floor plan Tables are represented by an icon divided by the number of guests that can be seated at that table OH 4 2 seat bar table 4 seat and 6 seat tables Next to the floor plan is the Reservation List Together with the table layout the Reservation list provides you with an interface for managing your reservations The list contains Reservation Time Guest Name and Number of Guests in the group in brackets Guest Phone Number and the tab
19. hows every table currently occupied as well as those reserved before current diner is finished In this mode you are not able to assign a table to the selected reservation which is already reserved for another group A group can only be assigned to an unreserved table If another group finishes their table becomes unassigned and you can assign another group to that table In Layout edit mode all time values displayed on table icons are related to the selected group s reservation time Changing time using date selector and Time bar As previously mentioned in Automatic Mode all time values shown on the Table Icon are displayed in current time In Layout Edit Mode all time values are relative to the selected group s reservation time This leads to another important feature you can change current time and see occupied tables and remaining time values relative to any time value you select This way you can check past status or future reservations for a specific time You can select any date using the Date Selector and any time using the Time Bar This shows 15 minute accuracy from opening to closing for the location If you select a day the location is closed then the Time Bar will not 25 Myetus Placement System User Manual 10 20 2009 be displayed Selected time is filled in with dark blue You can return to the current time by pressing the Current Time button Time bar shows picked time values or current time whiche
20. les assigned to this group 06 00 PM R Sparagana 2 847 351 1507 32 Reservation time name number of guests in brackets phone number and table number If you move mouse pointer over this item table 52 is displayed in pale blue 19 Myetus Placement System User Manual 10 20 2009 When you move your mouse over a list item assigned tables will turn pale blue on the floor plan IN Units Walk in guests Lunch Time Name Guests Phone 555 362 2813 555 921 4602 555 890 4396 555 318 8719 11 45 AM Schmidt M 2 11 45 AM Rauhauser J 5 12 00 PM Goodman S 3 12 15 PM 12 45 PM 12 45 PM Graham S 6 McGuire L 8 Devlin C 5 555 468 6921 555 695 1793 555 309 9775 555 319 4443 555 302 9791 555 734 8458 555 695 3444 555 377 2091 555 383 9699 555 325 3559 12 45 PM Nolan B 1 01 15 PM Stern G 5 01 15 PM Cook B 3 01 15 PM McDermott J 4 02 15 PM Morrison J 6 02 45 PM Pohl A 6 02 45 PM When you move your mouse over a group in the reservation list assigned tables turn to pale blue Initially there are no tables assigned to a Reservation When a new reservation is added by a visitor from your website or by you in the Back Office system that reservation is not yet assigned to a table A dash in the list indicates you have not yet assigned a table Click on the list item then pick as many tables as required
21. ll be set from 9 00 AM 1 00 PM and the second interval will be set from 1 00 PM 9 00 PM You will select Table 11 34 for the first interval and Tables 40 43 for the second interval Tim Server Tables 11 12 13 20 21 22 23 24 30 31 32 33 34 Tables 11 12 13 20 21 22 23 24 30 31 32 33 34 Tables 40 41 42 43 Edit both intervals starting and finish times then add tables to the lists You can delete an interval anytime by simply clicking on the Del button next to the time clock Edit the table list If you prefer to typing in the information rather than clicking on the buttons you would simply click on the table list next to the server s name and manually add in the Table numbers Use a comma to separate the table numbers or a dash to set a range If some tables are already assigned to the interval then you can edit the list as a normal text that is you can select delete copy and paste some parts or the whole list 13 Myetus Placement System User Manual 10 20 2009 Tim Server Tables 11 12 13 20 21 22 23 Edit the table list click on the list then enter the table numbers Example To assign the Bar area to the Bartender click on the Table List and enter the range numbers of the Bar Tables 101 107 press your Enter Return key or click outside the box Myetus Placement System will update the Table range You may also enter each table individual
22. lue is displayed as well as a Finish button 11 45 AM Rauhauser J 5 555 890 4396 43 Press the Arrived button when a group arrives Group calls in as late arrival press 15 button next to Arrived button This shifts reservation by 15 minutes If guests need more than 15 minutes press 15 again Press 15 to subtract 15 minutes from shifted reservation time Reserved tables can only be held for 15 minutes and you can add at most 30 minutes time shift If guests are late more than 15 minutes plus time shift they are treated as walk in guests and seated to an unreserved table 11 45 AM Rauhauser J 5 555 890 4396 43 Occasion Lunch Press the 15 button if the guest calls and tells they are going to be late The amount of late is shown next to the reservation time auhauser 555 890 4396 43 11 45 AM 15 The amount of late is shown next to the reservation time Group finished dining press Finish button This will set time of finish to current time group is marked ready with a green check mark and the table 2 Myetus Placement System User Manual 10 20 2009 is set to unreserved As groups can finish dining at any time you can also press Finish at any time You should take special care to press Finish button when a group finishes dining because unfinished table remains reserved for this group thus cannot be reserved for other groups 11 53
23. ly using a comma to separate the table numbers Mark Bartender 9 09 00 AM Tables 101 107 Use the comma sign to set a list use the dash sign to specify a range Tables ranges will be expanded to a comma separated list If you enter a number that does not exist the Myetus Placement System will ignore that number Example if you assign the main room tables to one server just enter 11 43 into the edit box The system will recognize that you want to assign tables 11 13 20 24 30 34 and 40 43 to the server For example tables 15 or 25 or 35 do not exist so these numbers are not included in the list 14 Myetus Placement System User Manual 10 20 2009 You can also mix the two notations to assign only the upper part of the main room to a server that is tables 11 34 you can enter 11 34 but you can also specify 11 13 20 24 30 34 Show and hide server intervals If the server intervals occupy too much space you can hide them simply by clicking on the double arrow on the upper left corner of the server box If it was closed it will open or if open it will close You can expand or close all server boxes by clicking on Expand All or Collapse All captions in the Server List headings 09 00 AM E 11 00 Ph Tables 11 12 13 20 21 22 23 24 30 31 32 33 34 Click on the double arrow to toggle the box Click on Expand all or Collapse all to open or hid
24. ou press Arrived button 12 45 PM McGuire L 8 If the group is too much late their tables are unassigned and a red x indicates they have not arrived Group has to wait a group Group 1 may not yet finished dining when another group Group 2 arrives and is planned for the same table Group 2 will need to wait for this table if another table is not available The Myetus Placement System can calculate the delay that is the time Group 2 has to wait This delay is indicated as a blue arrow in the row of Group 2 in reservation list and the exact amount of time is displayed when you click on the reservation or move your mouse over the table An orange arrow is displayed at Group 1 allowing you to check in a minute which group has caused the delay If the first group finishes dining before the second group arrives both arrows disappear 29 Myetus Placement System User Manual 10 20 2009 amp 06 45 PV Devlin M 6 222 843 8088 23 A blue arrow indicates that this group has to wait for another group 04 30 PM Duffy T 6 555 630 0406 23 An orange arrow indicates that this group causes a delay at another group Check the table numbers both groups are seated to table 25 If Group 2 arrives before Group 1 finishes you can inform Group 2 about the amount of delay just click on Group 2 to display detailed information about the group and you can tell how many minutes they need to wait u 0
25. ov eser EO Manage seatutgs ioi LORS tas 18 Table layout and reservation list eeeeseeen mmn 19 Automatic mode Layout edit mode csen nemen nns 22 Meaning of colors and time values displayed on a table icon 23 Changing time using date selector and Time bar 25 Setting time values OF a GOUD oriras Vis UN EG XR ERU A ac QU E Mea ae a dd das 26 Walk in guests doo vacuas iain awe Ya V vww sa pr vum VEN VERE MEE Vw E aa VeRO 31 SONO Meet E 32 Autosave and Off line Work sseeeeeeeeeeeeeee nnn nnn nnn namen 33 Myetus Placement System User Manual 10 20 2009 H OW ro t PE PPLE EE EE EEE EE EE EE EE EEE EPPO EEE E EE EEE EEE EPPS EEE EPP E PEEP EPP P PEPE PEEP CEPT EEE E CECE PETE TT POT 34 check if a reservation is already SCated cccee cece eeeeeeeeeeeeeeeeeaees 34 See where a group is seated ssssssseseeeee nennen enhn nnns 34 See the seating of all groups eeeeeeeeee nnnm n 35 pick a table for an unseated reServatiON ccceeseeeeeseseeeeeeeeueeueens 35 Femove a table or tables from the table list of a group 36 select different tables for a reservation ccce 36 sadd e walk in groub asien datei datatud piohatiathlbi datis iulii eva Ra 36 Myetus Placement System User Manual 10 20 2009 Introduction With the assistance of the Myetus floor plan seating system you are
26. oxes For maximum safety it is recommended to manually save changes as you make them Please note that you can keep on working with the system as usual during the autosave The duration of the save depends upon your network speed Please take special care not to refresh reload the page during autosave as this may lead to data loss Location Your Fine Restaurant EA m i BE teu ie Save placements Date 08 06 2009 E Autosave every minutes Seatings last saved at 10 07 AM It is highly recommended to enable autosave The system supports off line work you can use the system as usual even if the network is down A red flag will appear in the top right hand corner of the screen indicating a network error While it will not be possible to save and load seating assignments during this time you will be able to assign tables handle walk in groups and utilize the Arrived and Finish buttons Once your network is back up you can save your data 33 Myetus Placement System User Manual 10 20 2009 How to Check if a reservation is already seated In the reservation list you can see several columns with details of the groups time name number of guests and phone number Under Units you can see a single table number or a list of table numbers where a particular group is seated A dash sign shows if the group is not yet seated 11 15 AM Morgan 5 4 355 235 2367 03 30 PM Hirth C 10 555
27. reserved tables to add them to that group add a walk in group Select the number of guests from the drop down list on the top of Reservation list then press Add This will add the walk in group to Reservation list 36
28. rver Tom Server Save serving staff Miguel Server p iini Jameela Server Mark Bartender Staff list next to the floorplan initially blank You will be creating a schedule as in the diagram below Time slots for Tue 18 Aug 2009 09 00 AM 10 00 AM 11 00 AM 12 00 PM 01 00 PM 02 00 PM 03 00 PM 04 00 PM 05 00 PM 06 00 PM 07 00 PM 08 00 PM 09 00 PM 10 00 PM Mark Bartender 09 00 AM 11 00 PM 101 102 103 104 105 106 107 Tim Server 09 00 AM 11 00 PM 11 12 13 20 21 22 23 24 30 31 32 33 34 Tom Server 09 00 AM 11 00 PM 40 41 42 43 Miguel Server 09 00 AM 04 00 PM Jameela Server 04 00 PM 11 00 PM 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Myetus Placement System User Manual 10 20 2009 All Servers will have a Time Interval and Assigned Tables For example Mark works from 9 00 AM to 11 00 PM in the bar The tables assigned to him are 101 107 Jameela is working in a separate room from from 4 00 PM to 11 00 PM Her table assignments are Tables 1 to 8 In setting up the Server Schedules you are 1 Selecting a Server 2 Adding a Time Interval 3 Assigning Tables to Servers Scheduling serving staff To add time intervals for a server Press the Add button in the Staff List for the corresponding server This will schedule the server from Opening to Closing You can now assign tables Simply
29. ver you chose Time bar also shows reservation time of the selected group in Reservation list if any item is selected If no group is selected in Reservation list Time bar shows current time If you are planning seating in layout edit mode and you would like to return to automatic mode just press Current time button 09 00 AM 10 00 AM 11 00 AM 12 00PM 01 00 PM 02 00PM 03 00 PM 04 00 PM 05 00 PM 05 00 PM 07 00 PM 08 00 PM 09 00 PM 10 00 PM LI Current time Currently occupied units at Thu Aug 06 2009 11 47 AM Time bar you can pick any value between opening and closing time of the selected location or you can return to current time Setting time values of a group The Myetus Placement System can listen to predicted or expected events such as a group arrives or finishes dining but it cannot tell whether an event has really occurred It is strictly a human task to determine if a group has arrived finished arrived late or needs additional time to finish dining To make changes to groups dining time values select the corresponding item from Reservation List Assigned tables turn dark blue reserved and currently occupied table turn red The Time Bar is set to selected reservation time and the system is set to Layout Edit Mode 26 Myetus Placement System User Manual 10 20 2009 Group arrived when the group has arrived press Arrived button Current time is set as time of arrival and planned finish time va
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