Instructions - Profitable Hospitality
Contents
1. best way to create your induction video is to break it into small chapters The tables below have all the chapters set out for Simply replace and information that is in the square brackets insert info with information that suits your business STOP before you read on This next section should be completed in conjunction with the Department Heads in your organisation That way they will be engaged with the process and you won t have to do all of the work Chapter Title Induction intro Al CEO General Manager Owner Set up Picture CEO to be standing at the entrance to the venue Action CEO to be welcoming the new employee inside 60 seconds Hello and welcome to insert business name My name is insert name CEO or insert business name thanks for coming to join our team we appreciate you being her So that you can enjoy working here as much as we do we have created this induction video so that you can feel comfortable and confident to start your journey working with the team In this induction video we will cover 3 main topics 1 Who we are amp what we do 2 Some housekeeping essentials including venue overview and our OH amp S 3 An introduction to the team and their departments n Save file as Induction intro Al CEO mov Created by www PloyMe com au 2007 Join the instant staffing revolution Induction intro A2 Who we are amp what we do Chapter Title Set up Picture CEO GM Owner somewhere centr2. from some of them Chapter Title Induction intro C1 Employee Name Set up Picture Several separate portrait shots of Team Members Action Welcome amp introduction from long serving team member Script 15 sec with long serving Team Member the espouses the qualities of your organisation Hi My Name is insert name I am the insert title at insert venue name One of the greatest things about working here 1s insert a story related to one of the company s core values Save file as Induction intro Cl Employee Name mov Chapter Title Induction intro D1 Position Set up Picture Department Head in the work area of selected position Action Display tasks required by the Job Position This section is optional and you may wish to 1 Hi My Name is insert name I am the insert title at insert venue name One of the greatest things about working here is insert a story related to one of the company s core values Save file as Induction intro D1 Position mov Created by www PloyMe com au 2007 Join the instant staffing revolution Chapter Title Induction intro E1 Call to Action Set up Picture Department Head in the work area of selected position Action CEO Owner in the same position as the first welcome video 30secs So I hope that this video has given you a little insight into our business and the role that you ll be playing here Finally before you begin Please return
3. Files Using QuickTime Pro If you have had difficulty loading your video files into iTunes you may need to convert your files to mov format There are free downloadable programs that will handle this conversion for you However prefer to use QuickTIme Pro from www apple com au it costs around AUD 40 and is simply downloaded from the apple site Note that the standard version of QuickTime is free and that you will need to upgrade to QuikTime Pro To convert your video file simply open QuickTime Pro select File then Open File select the file you wish to convert and select Open Once it is open select File then Save As then Save You have now converted the file to mov format which can be added to iTunes Now return to step 4 in this document Created by www PloyMe com au 2007 Join the instant staffing revolution
4. How to Create a 10 minute iPod Video Induction This step by step guide will assist you to increase efficiency in your workplace and guarantee every new team member receives a proper induction every time by helping you to create a 10 minute induction video What You Will Need To create your induction video you will require the following items 1 This Template 2 Digital camera with video and audio capability There is no need to spend a fortune on a digital camera If you do not have one borrow one from one of your staff 3 iPod with video playback capability the new iPod Nano is perfect for this task and affordably priced For ultimate results try the new iTouch 4 Computer with iTunes installed iTunes is the software program that comes with your iPod and will allow you to organise your videos and upload them to your iPod 5 QuickTime Pro software this software is used to convert files to a format that is accepted by iTunes Not everyone will need this software There are free downloadable s software tools that do the same job as Quick Time Pro however this program is affordable easy to use and you can guarantee there are no other bugs in the software that may harm your computer like some free software 1 Complete the Template The toughest part about creating induction videos is determining what to say and when to say it when you are filming So we have taken all of the hard work out of for you The
5. al in the venue Action Give the new employee a brief overview of the business Script Below are a list of topics you may like to touch on Choose items that will excite a new employee Core purpose insert your info Core Values insert your info History insert your info Culture insert your info Clientele insert your info Point of difference insert your info Products amp Services insert your info Save file as Induction intro A2 Who we are mov TIP Core Values amp Core purpose are fundamentally important to really extract the best value out of your induction videos If you have not created core values or a core purpose for your business before then I would encourage you to use the simple and step by step guides offered for free to download at www jimcollins com follow the links to the laboratory section the Building your company vision then download the Vision Framework please note that all links were valid at the time we published this document Chapter Title Induction intro A3 House Keeping Set up Picture Presenter in the office Action Run through the important Housekeeping matters Duration 3 5 min Script Below are a list of topics you may like to touch on Choose items that will excite a new employee House Policy insert your info Reiterate important culture points as Do s insert your info Legislative measures insert your info Smoking Responsible Service of Alcohol Trading T
6. imes insert your info Minimum Standards insert your info OH amp S insert your info Save file as Induction intro A3 House Keeping Created by www PloyMe com au 2007 Join the instant staffing revolution Chapter Title Induction intro A4 Site Orientation Set up Picture A fly through of the venue Action Conduct a full site induction of the venue and its facilities Duration Below are a list of topics you may like to touch on Choose items that will excite a new employee Layout insert your info Evacuation plan and actions insert your info Facilities both guest and employee s insert your info Zones or Areas insert your info Film a walk thorough of the venue Identify the points that the new team member should know to be able to perform their duties Location of toilets DOSA s cigarette machine ATM Public Phones Nearest cab rank What are the different areas zones of the venue called Fire escapes Evacuation layout rally points Fire equipment First aid equipment Problem areas Save file as Induction intro A4 Site Orientation mov Chapter Title Induction intro B1 Department Head 1 Set up Picture Portrait view of department head with their area behind them Eg Head Chef would have their kitchen in the background Action Each Department Head amp Team Member introducing themselves Script 60 sec with each Department Head Hi welcome to the team my name is i
7. nsert name I am the insert title at insert venue name My role is to 3 great things about working here are 1 insert a story related to one of the company s core values 2 insert a story related to one of the company s core values 3 insert a story related to one of the company s core values Save file as Induction intro B1 Department Head mov Created by www PloyMe com au 2007 Join the instant staffing revolution Chapter Title Induction intro B2 Department Head 2 Set up Picture Portrait view of department head with their area behind them Eg Head Chef would have their kitchen in the background Action Each Department Head amp Team Member introducing themselves Duration Varies Script 60 sec with each Department Head Hi welcome to the team my name is insert name I am the insert title at insert venue name My role is to 3 great things about working here are 1 insert a story related to one of the company s core values 2 insert a story related to one of the company s core values 3 insert a story related to one of the company s core values Save file as Induction intro B2 Department Head 2 mov Copy and paste the table above as many times as required e g if you have five department heads you will need to fill out 5 different tables Optional extra if you have long serving employees it would be worthwhile having a short 15 second welcome
8. s this you are assured that files will always be kept in a logical sequence Created by www PloyMe com au 2007 Join the instant staffing revolution 4 Open iTunes amp add files Open the iTunes program To add your videos select File then Add rie Te Folder to Library to Library any Orr amma oe Then select the folder where you have stored your videos aS E nies Check your videos have been added select Movies from the menu 5s Edt Contos Yew Store Advanced Hep iTune on the left hand side of the screen A A 4 ji p i pr q ame gt d MY VIDEOS ARE NOT THERE If your videos do not appear you will need to convert them to mov format To do this go to gr pe Appendix A in this document uie 3 TV Shows P Podcasts Rado A STORI E Tunes Store Next you will need to convert your videos to for iPod Select the P 5 Ss s ses Essense ilune videos you wish to convert then select Advanced then Convert 1P i 15 sre eae EA Selection for iPod This will convert your files to a format suitable woes sera aa for your iPod os y n Mani Y DEVICES E PloyMe 1 Y PLAYLISTS Party Shuffle OA A er E Ws Muse Once your files have been converted you will now have two copies gt of each video in the movie section of iTunes The second copy is the version suitable for your iPod la e a oe ete V Created by www PloyMe com au 2007 Join the instant staffing revolution 5 Create Playlis
9. t Now that you have your files added to iTunes you will need to create Playlists for your videos First select the to craete a new Playlist then rename it to Induction Quick oe TEA Par t i Shute Wy op 25 Most Piaved Ji Induction Quick Now Playing Note You can create a range of detailed inductions for each position in your business Simply create new Playlists and film additional videos Next simply add your videos to your playlist by dragging and dropping them on the Induction Quick playlist 6 Sync Playlist to iPod Connect your iPod to your computer Then drag and drop your playlist onto the iPod _ SSE icon shasta i a ove i Then press the Eject button ss rrr Party Shuffle mm Sot 1 Ww t 5 gi Music Videos 7 You are finished Congratulations you have just created a World class induction video delivered on an iPod This is certain to engage your new team members and make your induction process stress free and consistent Tip Make sure you put all your existing staff through the new induction for 3 reasons 1 If you don t they will be jealous 2 Itis a graet opportunity to revist the values and purpose of your organisation 3 They generally can offer valuable feedback on improvements and will feel more engaged with your organisation Created by www PloyMe com au 2007 Join the instant staffing revolution APPENDIX A Convert Video
10. the MP4 player to the manager on duty and introduce yourself to your supervisor If there are any questions please don t hesitate Just ask And remember we have a lot of fun working here and we want you to too Save file as Induction intro El Call to Action mov 2 Film the Induction Videos Film each of the induction video chapters preferably in the sequence set out in the induction script template Make sure you film them with as much available light as possible Also try to reduce any background noise Tip Make the presenter for each chapter feel comfortable and let them know that even professionals require a few takes to get it right Also try to make it as conversational as possible that way new employees will feel like they are talking to them 3 Save Videos to your Computer s Hard Drive Save all of the video files to your computer s hard drive To do this link your camera to your computer via a USB cable If you have not done this before refer to you user manual or pass it off to a Gen Y to do TIP Once you have saved the files rename them using the naming convention set out in the induction script template e g Induction intro A1 CEO Induction intro A2 Who we are Induction intro A3 House Keeping Induction intro A4 Site Orientation Induction intro B1 Department Name A e Induction intro B2 Department Name B By using a naming convention such a
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