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DIGITAL PHOTO PRINTER Technical Manual

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1. 4 68 Auto Cutter Unit 4pin STEP MOTOR MAIN LC 6pin 4 60 Wiring Harness 4pin 4 68 6pin 6 21 12pin 2 10 4 64 Paper Sensor PCB 3 2pin 4 65 Sensor Plate Assy 2pin 38pin 4 59 Wiring Harness 2pin gt 5 24 4pin gt 5 25 6pin gt 2 10 30 5 Disassemble Assemble Mechanical frame L Assy 31 Replacement Procedure Assembly DRUM Supply Ribbon 1 22 COVER MECHA L 5 11 Spring ribbon Guide 5 28 E Ring 1 place Note Ribbon supply tension adjustments must be performed refer to Ch 4 Replacement Procedure 5 15 GEAR HEAD PINCH CAM L 1 22 COVER MECHA L Disengage the outer side of the 4 7 SPRING PINCH in 2 places left and right 2 12 PCB MECHA SENSOR Assembly 5 28 E Ring 1 place Note Be sure to lubricate gears and cams During assembly 5 15 GEAR HEAD PINCH CAM Land 6 11 GEAR HEAD PINCH CAM R CAM configuration must be matched on left and right sides If they are not matched it won t operate properly Replacement Procedure 5 16 Gear Supply Tension 2 12 PCB MECHA SENSOR Assembly Remove the sprint of5 3 Assembly DRUM Supply Ribbon 5 29 E Ring 1 place Replacement Procedure 5 33 SA Holder_Ribbon_LT 5 31 screws 2 place Replacement Procedure 5 32 SA Holder_Ribbon_L 5 31 screws 2 place Replacement Procedure 5 19 HeadUP_Worm_Gear 1 22 COVER MECHA L Connector 2 pin refer to Wiring Diagram 6 5 5 Stay Motor screws 2 places Note 5 21 Bearing d4 D8 F 5 12 Straight Pin ca
2. screw driver No 2 small screw driver large screw driver Screw driver for adjustment Will use it for adjustment of variable resistance Nipper Longnose pliers Spring tool Circuit tester multimeter E ring holder E2 E3 E4 E5 E6 Tweezers Scale Lupe Consumable maintenance parts Banding band Ethyl alcohol for cleaning Cleaning paper Silicone grease G501 Sunlight Grease Locking Agents Head Polishing Tape Double stick tape Equivalent of Nittoh No5000 Remarks Above all maintenance parts are prepared by customer side If you want parts with mark you can purchase from us PARTS No DESCRIPTION JW 99055 00F Silicone grease 80g Shin Etsu Chemical G501 JW 99115 00F Sunlight Grease 50g Shouwa Shell Sekiyu K K JW99057 00F Locking Agents ThreeBond 1401B 300g JW99058 00F Head Polishing Tape Nihon Micro Coating GC 10000 Applying Grease Use silicon grease white and sunlight grease amber Use the correct grease depending on the area to which it is being applied Areas marked in the following diagram Use a swab etc to apply grease in an even amount see the following diagram Standard amount of grease application around the entire circumference of the object Apply Silicon grease Apply Sunlight grease Standard amount of grease application Standard amount of grease application L S M H i H RB 12 Assembly Outer cover Disassembly
3. Set Program Access and ty Help and Suppor gt Printers and Faxes File Edit view Favorites Tools Help Q O E JO seach By Folders fr From the START menu ax T Printers and Faxes IDE Printer Tasks Il Add a printer amp Set up Faxing See Also 2 Troubleshoot printing Get help with printing Other Places Details Printers and Faxes System Folder Documents Sfors00n 0 Ready Model OP9O001 Status 3 To start up the application run OP2 Tools32 exe or OP2 Tools64 exe Note When the start of OP2 Tools by Windows XP and the following message are displayed it is necessary to install Microsoft Net Framework In Windows7 or Windows Vista the Net Framework is installed by the standard OP Tools3 exe Application Error CH The application Failed to initialize properly 0xc00001353 Click on OK to terminate the application 39 1 2 Starting up 1 Connect the printer and the computer and check that the printer is turned ON 2 Run OP2 Tools32 exe 32bit OS or OP2 Tools64 exe 64bit OS 3 If multiple printers installed on the computer the Please select printer window will appear Select OP9OOIT here Printer setting Please select printer 4 The following window will open and OP2 Tools will start sc OP Toole EE Eg FilefE Control Datatt Status T Option Q Window
4. 1 side tape on the PLATE_REAR 3 screws Remove the front hook of 1 place and lift it 3 screws Remove the front hook of 1 place and lift it 2 screws Upper hook Open the inside hook of 2 places and 1 screw Front hook lift it from the under 6 screws The part USB use binding head screw The screw torque should be 0 65 0 05N m Put the double Caution regarding Disassembly and Assembly 1 screw 2 hooks 1 screw 2 hooks x QRS ames A Ze D Wd No x ia v SE E d LC Sai 5 S Se SS S D Se x X E COVER_MECHA_R Case side L Case upper COVER MECHA L SCRAP BOX CASE FRONT Case side R PLATE REAR FILTER Part Name D Fa O o o lt D C gt O O o o o Ku Q D amp O CH D Ke 3 O 0 KE be 0 A O KE 13 2 Disassembly assembly Printer mechanism Most parts can be exchanged by removing outer cover 3 40 Fan Motor 2 29 Head Frame Assembly 2 32 Thermal Print Head Assembly P 3 32 Power Supply Unit 2 33 RFID PCB Assembly 4 32 ROLLER_PINCH 4 71 ROLLER_GRIP 4 22 Pulley Grip Roller 4 9 BELT_TIMING 6 11 GEAR_HEAD_PINCH_CAM_R 4 538 GEAR HEAD PINCH IDLE 4 68 Auto Cutter Unit 4 55 GEAR ROLL REDUCTION 3 4 57 Gear Cassette 4 64 Paper Sensor PCB 4 56 Torque Limiter 4 63 Humidity Sensor Module 2 35 Main PCB Assembl 2 13 LED PCB Assy gt Lo o 3 2 5
5. 4 Set the ribbon so that the Cyan area is over the sensor X Use an unused section of ribbon Sensor i P Adjust each ribbon sensor Slowly rotate the ribbon uptake gear and check the voltage as the ribbon mark black area passes each sensor Turn the power OFF then ON and return the head up cam to its home position D 3 Mechanism Adjustments Adjusting cut scrap length and print position These adjustments are made to compensate for mechanical deviances cutter sensor CO Run OP2 Tools 2 Under the Option menu click on Mechanism Adjustment z OPI Tools E E FiletE Gontrol Datat Statusi Option Window HelptH Setup of Media Mi Setup of HeadRank Re Setup of HeatRank iHi Driver Adjustment D Setup of Printer Serial No Ni Mechanism Aduetmenttas Sensor Monitors Flash rom writer iF Before starting adjustments set the cutting position and print position values at 0 0 mm Procedure 1 Measure the cut scrap and adjust the cut position Either through initialize or printing one image make sure that the end of the paper is parallel with the cutter Print 1 all gray image Then measure the cut scrap from this print Print result Adjustment O First cut scrap is Distance from sensor to cutter is war the Cutting position adjustment shorter than 5 5 mm greater than the ideal value adding the amount short First cut scrap is Distance from sensor
6. Option menu click on Setup of HeadRank q OP2 Tools File F Control DatafC Statusi Optonf Window HelpiH Setup of Media M Driver Adjustment D Setup of Printer Serial No ON Mechanism Adjustment A Sensor Monitor S Flash rom writer iF 3 Input the Heat Rank and click on Setup 4 Click on Get and check the HeatRank head adjustment value lt When replacing the Main Board enter the values from the previous board OP Toole File F Control Data Status CT Option O Window HelpiH 54 5 Driver board setting When Replacing the Main Board or the Driver Board M When replacing the Driver Board check the value on the seal of the driver board When replacing the Main Board check the value on the revision seal or the driver board 2 Under the Option menu click on Driver Adjustment vd OF 2 Tools Ee Control DatafG Statusi Option Window Heli Setup of Medail Setup of HeadRank R LJ UT Peat Put R Driver Adjustment D Mechanism Adjustment la Sensor Monitor 45 Flash rom writer F 3 Enter the value checked in OU and click on Setup 4 Click on Get and check the Driver Adj value sl OP Tools File E Control DatafG Status li Option Window Help Driver Adjustment Driver Adj When replacing the driver boad write the adjusted values on the Revis
7. Printer menu Write the adjusted values on the Revision seal on the bottom inside the printer There is a Revision seal on the bottom inside the printer with setting value when the printer left the factory Write the newly adjusted values on the seal Nacdlaa B acoze When replacing the Main Board MV Before replacing the Main Board either write down the various setting values or check the Revision seal on the bottom inside the printer G Enter the values checked in D 93 4 Thermal Print Head Settings 1 Setting Head Rank DN Check the Thermal Print Head resistance value Turn the printer ON 3 Run OP2 Tools and select the printer to be set 4 Under the Option menu click on Setup of HeadRank N OP Tools File F Control DatafG Status Option O Window HelpiH etupD Media ify Setup of HeadRank 4R Driver Adjustment D Setup of Printer Serial No N Mechanism Adjustment A Sensor Monitor 52 Flash rom SEN Enter the Thermal Print Head resistance value and click on Setup Click on Get and check the HeadRank head resistance value setting XWhen replacing the Main Board enter the values from the previous board oh OP Toole Ee Control DatafG Status T Option Window HelpiH 2 Setting Heat Rank DN Check the values on the Revision seal on the bottom inside the printer 2 Under the
8. er z AA oO x DG 8 ER 2 I Q p 3 ad BEN CO D NA M 2 10 DRIVE PCB Assy 5 24 Motor Assy 5 19 HeadUP Worm Gear 5 15 GEAR HEAD PINCH CAM TF 2 12 PCB MECHA SENSOR Assembly 5 3 Assembly DRUM Supply Ribbon 14 Replacement Procedure 2 32 Thermal Print Head Assembly DM Remove 2 19 Remove 2 2 2 Remove Connector 10 pin FFC 28pin 470mm 22pin 505mm Note Be sure to unlock the connector when inserting and removing the FFC FFC is fixed with the double side tape Remove screws Remove 2 32 Thermal Print Head Assembly Replace 2 32 Thermal Print Head Assembly Note Torque 0 30 0 05N m If the screw torque is incorrect it could be detrimental to print quality When installing the Thermal Print Head Assembly the positioning pins must be lined up Be sure to align them and install it so there is no gap 6 Instet Connector 10 pin FFC 28pin 470mm 22pin 505mm Thermal Print Head Assembly set the resistance value refer to Ch 4 _ FFC 22pin __ IH FFC 28pin EE HE It Wi if 10 pin 9 17 d il i i RS oe S 2 1 2 24 ES 2 35 2 15 15 Notes when attaching the thermal print head When attaching make sure the print head is pressed firmly against the heatsink Gap Not good Head FFC installation Fix the other side with Fold down the FFC the double side tape along the edge 4 FFC 28pin repeats Pass two harness piled up OFix the co
9. Ch 2 2 16 2 17 and the main board Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 Head position motor keeps Incorrect harness connection of the sensor App turning Harness Diagram Faulty the sensor Replace the sensor board Ch 2 2 12 the sensor board and the main board Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 Head Voltage Error Cause and Solution Reference Abnormal power supply Incorrect harness connection App during printing Harness Diagram A part of the printing Adjust a head voltage Ch A item 1 disappears or the density Damaged a power unit Replace a power unit Ch 2 3 32 decreases the sensor board and the main board Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 64 Illegal Head Temperature The media temperature cannot be detected Reference Incorrect harness connection App Harness Diagram Faulty thermal print head Replace Ch 2 2 32 Thermal printer head amp Damage of Harness or FFC Ch 2 2 15 2 29 Faulty main board Replace Ch 2 2 35 Power Supply Fan Stopped Cause and Solution Reference Power fun stopped Faulty fun or life cycle Replace Ch 2 3 40 Damage or main board or driver board Replace Ch2 2 10 2 35 Cutter Error Reference Cut scraps have accumulated in the Scrap Box causing multi layer cutting Discard the cut scraps I
10. CwD OWD Checksum JABBS 38 2 3 Status sc OP Toole File Control Datei Status T lOption O Window Help H Printer Status t5 ROM wersion Ribbon Giaius bi Print Sheets Counter Pi Lot No Offset value RFID Tag data 1 Printer Status To display the printer s current status click on Get z OP2 Tools FiletF Control Data Status T Option Window Help Printer Status 2 ROM Version To display the current firmware version click on Get sl OP2 Tools FiletE Control Data Status Option Window HelpiH ROM Version 39 3 Ribbon Status To display the current ribbon status click on Get Gi OP2 Tools FiletE Control Data Status Option Window thy Ribbon Status Ribbon Counter Ribbon Lot No Offset 4 Print Sheets Counter BEE HelptH To display the Life counter Counter A B and Matte Counter Counter M click on Get To clear the Counter A B click on Clear A or Clear B To clear the Counter M click on Clear M lL OP9 Tools Eet Gontrol Data Status D Option Window twi Print Sheets Counter Lite counter e Clear 4 e Clear B Counter Oo Counter B Matte Counter e Clear M Get Counter Ml 40 Seles HelptH H 2 4 Option z OP2 Tools Setup of Media Setup of Head Rank Di Setup of HeatRank Hi Driver Adjustme
11. Heat Rank EN Printer Serial Ho Mechanism Adjustment Pe Printer Print position adjustment On mm ae E Setup Cutting position adjustment 0 0 mm Display Lines up the open Windows 2 5 Help sl OP Toole FilefF Control Datat StatuetT Option Window dw Help tH About Al CITIZEN SYSTEMS JAPAN CO LTD OP2 Tools Version 1 0 0 Copyright 2011 All Rights Reserved Displays the OP2 Tools version 46 Chapter 4 Adjustment settings Post Reassembly Adjustment and Confirmation Items After replacing parts and Assembly the adjustments and confirmations necessary are shown below Main PCB Head Cutter Ribbon Eran sensor Assembly tension unit Replacement Power Unit Head power voltage Sensor voltage Head Rank Setting Head resistance value Heat Rank Head adjust value Print position setting Cut position setting Firmware CWD data setting Ribbon tension setting O Driver board rank setting CAUTION Please use the power cable that came with the printer and be sure to attach the ground wire Use a USB cable with shielding suitable for the USB 2 0 specification Otherwise unexpected troubles may arise 41 1 Head Power Voltage Adjustment This adjusts the Head Power Voltage Turn the printer ON A Caution The Power Unit has high voltage and can get hot so use caution 2 Adjust using the variable
12. LJ LJ itle Printer Cable Connection Size Document Number A2 CABLE_CONN Date Monday February 13 2012 Sheet 1 Confidential of
13. Option Windowti HelpiHl Write All data OM GWD VWersion Check The file selection window will open Select the CWD control data for rewriting and click on the Open button Write data Look in E win2 D e amp ES owe 300 0100 cwd ak E CW2_600_0100 cwd My Recent Documents Desktop My Documents My Computer My Network File name zi Places Files of type cwd CWD control data transmission will begin and the CWD control data rewriting will begin When rewriting the CWD control data the green LED will blink When rewriting is complete the LED will turn green It is not necessary to reboot the printer Unlike when rewriting firmware the printer does not beep when complete D Under the Control Data menu click on Version Check then click on Get Check that the rewritten CWD control data version and checksum are correct Finally run a print to check that there are no problems If the print color is extremely light it is possible that rewriting was not successful If the checksum is incorrect the rewrite was not successful Run the rewrite again OP Tools HelotH Option ii Window tw Ee Control Datat StatustT Write All data CWE GWD VWersion Check St OP2 Tools EJ x Window Help FiletF Control Datat Status T Optiontu EE GWD Version Check Cw Version CWD Check
14. PC Mark W O Paper 0 40 05 With Paper Ribbon R 5 0 0 05 Ribbon C 5 0 0 05 X When adjusting prepare unused paper 49 1 Adjusting Paper Sensor System Perform the Paper Detection Sensor VR1 VR3 adjustments as follows MV Turn the printer ON G Run OP2 Tools and select the printer to be adjusted 3 Run the OP2 Tools Sensor Monitor and begin measuring 4 Adjust each sensor Ex Adjusting Paper End Sensor VR1 When adjusting In Adjustment Ranges on the previous page the status for adjusting the Paper End Sensor says With paper so unused paper should be inserted at the Paper End Sensor location Now adjust resistor VR1 on the Main Board so that the Paper End value on the Sensor Monitor is 0 7 0 05 When checking operation In When checking operation on the previous page the status for checking the Paper End Sensor operation says W O paper so remove the paper inserted for adjustment Now check that the Paper End value on the Sensor Monitor meets the standard value 4 5 or more Insert the paper until the edge of paper comes on the platen Paper End a Until the edge of paper bumps It is seen from the window 50 2 Adjusting the Ribbon Sensors Monitor the Ribbon Sensor R C VR2 VR4 as follows MV Turn the printer ON G Run OP2 Tools and select the printer to be adjusted 3 Run the OP2 Tools Sensor Monitor and begin measuring
15. SEN Head position1 SEN Ribbon edg sensor right Ribbon edg sensor center 3 3VGND Cutter SEN2 Signal 3 3VGND Holder encode sensor Ribbon take up motor SEN 3 3VGND 35V Monitor Humidit 3 3VGND Paper mark sensor Media temp Signal Signal 3 3V 4 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 T 8 9 0 1 2 3 4 5 6 Tension HP sensor Paper end seent 3 3VGND S Cutter SENI Head position SEN i O Head position SEN Ribbon edg sensor right Ribbon edg sensor center _ 1 3 3VGND S O Cutter SEN2 Signal 3 3VGND el Holder encode sensor _____ Ribbon take up motor SEN __ 1 3 3VGND e O 35V Monitor e O Hung O 3 3VGND e O Paper mark sensor Mediatemp e O Signal o Signal PSV Head UpDown2 Motor O Head UpDown1 Motor O Cutter Motor Ufer Motor Ribbon TakeUp1 Motor i O Ribbon TakeUp2 Motor O Ribbon Step1 Motor Ribbon Zen Motor Ribbon Step Motor Signal RTE Signal e Main Step A Motor O Main Step A Motor O Main Step A Motor Main Step A Motor S O Power Signal O NC O O O S NYDN NNNN sch sch sch 4 sch sch sch sch sch Head UpDown2 Motor Head UpDown1 Motor Cutter1 Motor Cutter2 Motor Ribbon TakeUp1 Motor Ribbon TakeUp2 Motor Ribbon Step1 Motor Ribbon Step2 Motor Ribbon Step Motor Signal Signal Signal Main Step A Motor Main Step A Motor Main Step AG Motor Main
16. Step AA Motor Power Signal FAN SENSE Sensor Signal FAN Signal Signal 5VGND 5VGND 5VGND ANONAARWNHDOANDNARWN DVOONDAARWND 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 ofaj 1 2 3 4 5 6 T 8 9 OONDOABRWD HeadUpDownMotor HNMYNTWO OR ODO CN3 Head UpDown1 Motor Head UpDown2 Motor Ribbon Step1A Motor Ribbon Step1B Motor Ribbon Step2A Motor Ribbon Step2B Motor RibbonStepMotor OJAN Main Step BA Motor Cutter SEN1 CutterMotorUnit Main Step B Motor MainStepMotor Ribbon TakeUp1 Motor Ribbon TakeUp2 Motor 5V RibbonTakeupMotor 5VGND Ribbon take up motor SEN 3 3V 1 3 3VGND Holder encode sensor 2 PaperEndSensor LED l 3 3VGND PaperEndSensor_LED Head position SEN i 3 3V 5 PaperEndSensor_Tr akONM Head position2 SEN x ens SEN2 33VGAND gt S SE 3 3VGND i d OO JO Oo FWN DOONDARWD k 3 3V 5 PaperMarkSensor S 3 3 3V j 3 3 3VGND MediaTemp Humidity Sensor OND RON Sensor Board SEA Ribbon edg sensor right RibbonEdgeSensor_Right Ribbon edg sensor cente RibbonEdgeSensor_Center VCC FAN 85VGND i Power Unit t FAN AUN On FAN SENSE _ _ h6 uno Drive Board Connector Main Board Layout Drive Board Sensor Board CND CN3 CN2 LJ CIC CN1 CN4 CN6 CN7 LJ
17. if fixed with the hook When removing be careful not to damage the hook Replacement Procedure 3 40 Fan Motor 1 connector refer to the figure below 2 screws Screw torque 0 74 0 05N m Note Take note of the fan direction Affix it so it blows into the printer Replacement Procedure 3 32 Power Supply Unit 2connectors 3 39 3 334 screws 3 31 Rocking Card Spacer 2 places Note When replacing the various adjustments must be performed refer to Ch 4 4 Disassembly Assembly Mechanical Assy Replacement Procedure 4 68 Auto Cutter Unit 4 60 Wiring Harness 4pin refer to the figure below 2 2 12 2pin the figure below Remove from the printer in the screw 2 locations Remove the 4 681 in the screw 2 locations Note You need to adjust the print position and cut position refer to Ch 4 Replacement Procedure 4 9 BELT_TIMING Loosen the 4 50 PLATE_ TENSIONER screw Note The belt tension is set correctly with 4 6 spring tension Be sure not to move it when loosening screws Replacement Procedure 4 33 ROLLER_PLATEN 14 42 Spacer Platen Roller 22 Slide the 4 33 ROLLER PLATEN and remove Note Be careful not to drop or lose the 4 28 Bearing d6 D10 F 3 4 27 Bearing d10 D15 and 4 47 E Ring Seit K ch 4 68Auto Cutter Unit 4 1 seul p D yey ee 4pin pe EN 2pin Replacement Procedure 4 71 ROLLER_GRIP Disengage the outer side of the 4 7 SPRING PINCH in 2 places left and right Note This is a power
18. size set by media size Printer driver the host does not conform Instruction manual to the size of the media Set the media ribbon united with the size of sending data User s Manual setting to the printer SYSTEM ERROR Cause and Solution Reference Faulty printer Turn off the power supply of the printer and PC User s Manual then reboot Faulty main board Replace Ch 2 2 35 ERROR Cause and Solution Reference Check the USB cable User s Manual It is not possible to Turn off the power supply of the printer and PC User s Manual communicate between the then reboot PC and the printer The printer driver is not installed Install the printer Printer driver Driver Instruction manual Faulty main board Replace Ch 2 2 35 66 4 Movement Flow Paper edge sensor Pinch Roller Down PC mark sensor Ribbon sensor Ribbon Mark detection Print Head Up Cutter Pinch Roller UP 67 5 Causes and Solution Print quality Ribbon stickin Improper voltage for the ribbon Adjust the sensor voltage using TOOLS position detection sensor White margin top or Improper mechanism adjustment Adjust the mechanism using bottom 7 TOOLS White margin left or Problem with the setting Reset the paper ge uneven ends CH Set the new paper The transmitted image size is small The transmission data size is made proper Unprinted area Improper insertion of he
19. the printer Print result Cawe Correction Remaining print length Distance from the sensor to _ Decrease the Print position is less than 0 8 mm the head is longer than ideal adjustment by the length lacking Remaining print length Distance from the sensor to Increase the Print position is more than 0 8 mm the head is shorter than ideal adjustment by the excess length Example ol OP Tools BEE Adj value 0 0mm FilefF Control DatatG Status D Option Window Heini Mechanism Adjustment Print Length Adj value 0 5mm Adj value 0 5mm Scrap length 5 5mm Feed direction Enter the adjustment value 44 6 Sensor Monitor To display the current printer voltage temperature and humidity of the internal sensors click on Start A BEE OP2 Toolz Filet Gontrol DatatG Status T Option Window Help Sensor Monitor End V PG Mark V Head amp Media Head Temperature CG Media Temperature CG Head Voltage V 7 Flash rom writer This writes the firmware to the printer The file selection dialog box will open Select the ROM data to be rewritten and click on Open ROM Data Look in oe ROM DATA D e EI rz ES F My Recent Documents My Network File name Places Files of type 45 2 4 Window tel OP2 Toolz FilefF Control Data Status D Option fle Window OM rv L del Setup HeadRank x Setup
20. zum 58 8 Adjusting the Ribbon Feed Tension Advance preparation Ready the tension measuring ribbon Make a ribbon with the diameter 20 7 for the supply side Fold the paper in half open the tension gauge hole and affix it with double sided tape Diameter amp 20 7 ribbon This can be made easily by rolling back 6 frames on a finished ribbon roll DM Open the printer remove the mechanical cover L Set a 20 7 bobbin with RFID check the read value wi printer fame 3 Close the printer and turn the power ON 4 After it is standby mode turn the power OFF This is to maintain the ribbon tension setting With the power OFF open the printer and adjust the tension by setting the tension adjustment jig and loosening the tension adjustment screw Pull the ribbon at a speed of 1 5 seconds per color E screw torque 65 0 05N m Supply side Ribbon diameter 20 7 RFID Value 20 12 Check with TOOLS 1 5 sec color Pull speed 1 5sec Setting tention 400 g 50g 09 Chapter 5 Trouble Shooting 1 Check the printer status with the printer LED display If there is an error first check the printer status with the LED display CITIZEN LED Display LED Geen end Geer end Cover open and Cover open Display paper none Fel eo lf eo o a Se fr eee NEEN Wei Put in a new roll of Put in a new roll of Set the paper et the x cover paper ribbon properly and close
21. 4 1 Holder Paper End Under and remove it 4 4 64 Paper Sensor PCB is assembled with the hook 21 Replacement Procedure 4 66Paper Guide Assy It is necessary to resolve mecha Assy to remove these parts 4 68 Auto Cutter Unit 2 12 PCB MECHA SENSOR Assembly 4 8 spring paper holder LC Each roller or shaft at 4 33 4 71 4 15 4 32 4 14 4 12 4 13 4 53 GEAR HEAD PINCH IDLE 4 5 Spring Mecha Open 4 23 cover cable Please remove the parts respectively Mecha Frame R Assy Mecha Frame L Assy The parts can be removed by removing the screws in 10 places Note Check the warnings for all parts Sensor voltage cut and print position adjustments must be performed refer to Ch 4 4 5 4 38 4 17 4 38 ei 4 45 4 10 4 51 Replacement Procedure 4 65 Sensor Plate Assy It is necessary to resolve mecha Assy to remove these parts 4 68 Auto Cutter Unit 2 12 PCB MECHA SENSOR Assembly 4 8 spring paper holder LC Each roller or shaft at 4 33 4 71 4 15 4 32 4 14 4 12 4 13 4 53 GEAR HEAD PINCH IDLE 4 5 Spring Mecha Open 4 23 cover cable Please remove the parts respectively Mecha Frame R Assy Mecha Frame L Assy The parts can be removed by removing the screws in 10 places Note Check the warnings for all parts Sensor voltage cut and print position adjustments must be performed refer to Ch 4 A V i RS J e lt on OG NW Ke Ne Q de C SE i 4 36 4 10 Wiring Diagram 5
22. DIGITAL PHOTO PRINTER Technical Manual OP9O0OII Version 1 00 CITIZEN SYSTEMS JAPAN CO LTD Concerning Copyright The copyrights for this Technical Manual are the property of Dai Nippon Printing Co Ltd Reproduction of any or all of the contents of this document without consent of the company is a violation of copy right law Concerning Safety Warnings Warnings regarding safety and use as well as the contents of the Technical Manual conform to standards existing as of the date published Other Cautions There may be discrepancies in the contents of this manual due to changes in unit specifications The explanatory illustrations and pictures in this manual are meant to assist in maintenance procedures and may differ from the actual appearances This document does not include everything necessary for maintenance This manual is not meant for people without prior skills and knowledge regarding the device Lack of skill or knowledge of the device could lead to maintenance problems or damage to the unit The contents of this document may be changed without prior notice Introduction Thank you for purchasing this printer This document explains how to handle and operate the Photo Printer Please read this manual before using the printer Especially important is reading the For Safe Use section pg 2 4 to insure proper use Please refer to the user s manual for the setup of the printer For Safe Use Before
23. Help H 36 2 Using OP2 Tools 2 1 File ol OP Toole Filet Control Datei StatustT Option Window HelpiH Open Ol Ctrl 0 Print Di Ctrl F Fort settingi Fi Ctri R Exit Ctrl Display This is not used ee Selects the printer Ge Selection is possible when multiple printers are connected Closes OP2 Tools 1 Port setting If multiple printers installed on the computer the Please select printer window will appear Select OP9OOIT here Printer setting Please select printer D 37 2 2 Control Data ol OP Tools De Control Data Status T Options Window ti HelpiH Write All data CWD GWD Version Check Display Write All Data CWD Writes color control data to the printer CWD Version Check Displays the printer s color control data version 1 Write All Data CWD This writes the color control data to the printer The file selection dialog box will open Select the CWD Control data to be rewritten and click on Open Write data Look in e ROM DATA e ES e CW2 200 01 00 cwd CW 600 0100 cwd My Recent Documents 3 Desktop My Documents My Computer My Network File name Places Files of type 2 CWD Version Check To display the current color control data version click on Get z OP2 Toals FiletE Control Data Statusi Option fs Window Help FS GWD Version Check Lu Version jowe 300 01 O0
24. No 42 5 Mechanism Adjustment To display the current print position and cut scrap length adjustment values click on Get A OP2 Took SER FiletE Control Data Status Option Windows HelptH Mechanism Adjustment Print position adjustment od mm Cutting position adjustment OI mm Cutting position adjustment This adjusts the cut scrap length for the first print Print one all gray sheet Then measure the cut scrap length from it Enter the adjustment value and click on Setup The adjustment value will be written to the printer Print result shorter than 5 5 mm cutter is longer than ideal adjustment by the length lacking Scrap length is Decrease the Cutting position longer than 5 5 mm cutter is shorter than ideal adjustment by the excess length E Example 3 OP2 Tool SE FilefF Control Data Status D Option Window Heini 5 5mm Adj value 0 0mm Mechanism Adjustment 5 0mm Adj value 0 5mm 6 0mm Adj value 0 5mm Print position adjustment oo mm Cutting position adjustment foo mm Enter the adjustment value 43 Print position adjustment This adjusts the length of the remaining printed area on the print scrap post printing from the second and later prints Print 2 successive all gray sheets Then measure the remaining print length Enter the adjustment value and click on Setup The adjustment value will be written to
25. R DUMPER 5 sssssosssrressererrereereererrerererrrrerrrrerrrrerrrrrrrrrrrrrrrrrr rer rr rr rr rn nn 34 Replacement Procedure 6 11 GEAR HEAD PINCH CAM RN 34 Replacement Procedure 6 30 STEP MOTOR MAIN LC 34 Replacement Procedure 6 12 Bearingid DiI2 sees esse r rs r rs r ROR sense ran 34 Replacement Procedure 6 13 Holder Ribbon REI 34 Replacement Procedure 6 29 Holder Ribbon Supplv RA 34 Chapters Uam EE 35 Tinstalling and RUNNING OP2 TOOIS os s5s500 s4a450s95dasneniasnssssnsonskaskaAnsnsaksaden annas Ce eege dees eege geesde 35 ZiUSING OPZ e E 37 EE ee 47 Post Reassembly Adjustment and Confirmation Items ee ee rr rn nn ARR RR RARE AR ARR RARE RR RARE RR AREA RKA REAR RR nenna nenn nennen 47 A Head Power Voltage ACjUS d TT EE 48 2 SEN SOL Voltage ANGUS d EE 48 3 Mechanism Adjustments eeere EES Ee EEN 52 4 Thermal Print Head gtt ee Eeer 54 Driver DO ald ne E 55 6 Checking and Setting the Serial NUMER icscissodicwscscccectsiassetnetaweccecincensanedltenaccedve UNeENEE EENS Sege 56 7 Rewriting Firmware and CWD Control Dat a sss sss ss sssrssssrrsnssrrsnssnnnn r nnnn AR RER RARE RAA REAR KARA ARKA RAR RAA RR RR RR RAR RAR RAR RAR RR RR RR RR RR RR RAR RAR 57 8 Adjusting the RIDDON Feed TEN ST N EE 59 Chapter 3 Trouble Shootin EEN 60 1 Check the printer status with the printer LED display s sss sss ssssssssssssassrss rsnnrnnn nnn nn nn ARR R KARA KARA RAR RR ARA R ARR RAA R RAA RR RR KRA RAR RKA R
26. R RA RR RAR 60 2 Check the printer status from Egeter BEE daaa aa dudeeuslaxdevssnddeasicous ticcasuiausatsenduadeanaudesuseseens 61 3 Error Causes and Solution EES 62 Paner HTML acta Soares a e a T ania pate cedar 62 EaD TS EE 62 RIDDON De DEE 63 UO TO EE 63 ADDO FOTS TO mM DEE 64 Head Position Erro osiensa o ee oks RA GR Sisi iad diese anol wane eee ON 64 Head eh dE E maces sar crete FR AR as esata aise caste esate eases ADR SR ate ARN NE cee ates 64 Tikes a Head fenip rat PG ee 65 Power Supply anil Oe ee EE 65 Cutter Eet ee ee 65 Illegal Media Tempe tat Ule egene 65 REIM Module Err O EE 66 Paper Fleet Heed edel 66 hg Ba DT RER OI E 66 EN Cd ORT 66 4c Movement e EE 67 5 Causes and EE de KR Gd luet HE A EE 68 Chapter 6 Appendix EE 69 Chapter 1 Cleaning Alcohol that can be used for cleaning Ethyl alcohol reagent ethanol grade 1 absolute ethanol etc 99 5v v 2 propanol IPA isopropyl alcohol 99 5v v A Caution Except for the specified alcohol cleaners do not use other agents such as benzene thinners etc as these could damage rubber and resin parts Cleaning the Platen Roller AN Caution Be careful to avoid injury and damage due to the sharp edges If any impressions appear regularly in the same place on the prints or if there are marks on the back white side in the same place on the prints please clean the platen roller There could be powder paper scraps or other grime from the ri
27. VE PCB Assy ssssmssssssrrsrsserersereersererrrerrsrrerrrrrrrrrerrrrrrrrr sees rr rrrrrrrr rr rr nns 19 Replacement Procedure 2 13 LED PCB Assy ss ssmossrrrerrssrrererrerrerrrreerersrrrrerrrrrrrrrrrrrrrrrrrrrrrr sr rrrr rss rr rr nns r rna 19 Replacement Procedure 2 33 RFID DCRAssemble sr rrrr rr rna 19 3 Disassembly Assembly Frame ASS EE 21 Replacement Procedure DAMPER eet eege eege 21 Replacement Procedure 3 38 Inter Lock SW ASSy ccccccsssssecccceesssecccseessscecseessscccseeussesecsuausseces 21 Replacement Procedure 3 40 Fan Motor 21 Replacement Procedure 3 32 Power Supply Unt ren 21 4 Disassembly Assembly Mechanical Assy eessen 22 Replacement Procedure 4 68 Auto Cutter Unit 22 Replacement Procedure 4 9 BELT TIMING s ssnososssrrssssrrerrrrerrerrerrererrererrrrrrrrrrrrrrrrrrrrrrrrrrrs senses sees rr rr rs nn 22 Replacement Procedure 4 33 ROLLER PLATEN sssssossssssssrrrereeereererrerersseerssrerrssrerrsrrrssrrrss sr rrss sr rss sr rss ss rn 22 Replacement Procedure 4 71 ROLLER GRIP s sssosssossssesseessrrererersrrersrererseerrrersrrerrrrrsrrsr ers srrr stress rer re rss rerna 23 Replacement Procedure 4 32 ROLLER PINCH s ssssomssrssseeseererererrerrerererseeerrerrsreersrerrrrsrrrsssrrs stress rrrr sr rs serna 24 Replacement Procedure 4 53 GEAR HEAD PINCH DP 20 Replacement Procedure 4 55 GEAR ROLL REDUCTION 8 26 Replacement Procedure 4 57 Gearassette reser sees rr rrss rr rss rer r sne 26 Replacement Procedure 4 56 Torque Lam
28. While lifting the z ch hi Turn the grip bottom of the roller pulley paper and pulling D towards you ss 5 When paper was advanced from edge a little forward return the head cam to its original position and close the mecha cover R to finish the process Promptly return the head cam to its original position Not returning it for a long time could lead to print problems Cleaning the thermal head When dirt has adhered to the print head the unevenness of print and the poor fixation of print may occur 1 Prepare a piece of gauze or other soft cloth soaked in alcohol 2 Wipe the thermal print head gently without touching the thermal print head by the direct hand 3 When dirt cannot be removed it wipes about five times back and forth with a polishing sheet Suggested polishing sheet Japan Micro coating head polishing film GC 10000 A Caution Never use benzenes or thinners other than specified alcohol as they may permeate the resin Before cleaning always switch off the printer Otherwise there is a possibility of becoming causes such as an injury and a burn The thermal print head will be hot just after printing Please wait for the print head to cool off before beginning cleaning 10 Chapter 2 Disassembly Reassembly A Caution Before disassembly turn the power OFF and unplug the power cord and USB cable There are sharp edges in the printer when the cover is removed and the user comes to touch this
29. ach FFC refer to Wiring Diagram 2 4 screws Note When replacing the various adjustments must be performed refer to Ch 4 Replacement Procedure 2 10 DRIVE PCB Assy Each connector FFC 5 screws Note When replacing the various adjustments must be performed refer to Ch 4 Replacement Procedure 2 13 LED PCB Assy FFC Main PCB Assembly of 1 place refer to Wiring Diagram 2 1 screw Replacement Procedure 2 12PCB MECHA SENSOR Assembly Each connector refer to Wiring Diagram 6 1 screw Replacement Procedure 2 33 RFID PCB Assembly Thermal Print Head Assembly 28pin 470mm 26pin 505mm RFID PCB Assembly 7pin 500mm K LED PCB ASSY e D a Wiring Diagram 2 am ee HJ FFC 26pin M hz EN Ribbon Rewind Assy Mecha Assy Spin 14pin 12pin 6pin 2 18 FFC pi pin eee UD Put the double side tape Detailed Diagram 1 20 3 Disassembly Assembly Frame Assy A Caution When exchange Power Supply Unit Even after the power is turned OFF there are high voltage parts inside Do not disassemble for 10 minutes after the power is turned OFF Replacement Procedure DAMPER 13 15 Gear open Note The Gear open is not fixed Please note the drop and the loss 23 1 2 screws 3 3 6 Pull the 3 5 Straight Pin out of the 3 6 Shaft Note Lubricate the metal contact parts of 3 6 Shaft Replacement Procedure 3 38 Inter Lock SW Assy 1 connector refer to the figure below Note Inter Lock Sw
30. ad FFC Recheck the head FFC F There is silicone on the head FFC Clean the FFC Unprinted area spot There is dirt on the media Clean the inside of the printer Indentations on the print There is dirt on the platen rolleror Clean the platen roller surface broken P 51mm or Replace it f r P There is dirt on the grip roller Clean the grip roller P 38mm Th h h roll he pinch roll Ribbon wrinkle Wear and tear of the head Change the head Register slippage There is dirt on the grip roller Clean the grip roller Life of the paper feed mechanism Faded Print The head pressure is not proper Check Head Flame Assembly and the head Replace the Head Flame Assembly Replace the head The head offset is not proper Chapter 6 Appendix Information on servicing the printer For questions regarding operation and servicing of the printer contact the dealer where the printer was purchased 69 Cable Connection USB Cable RFID ControlBoard CoverOpenSensor LED Board AC100 240V 5V 1 C even U AL RFID 3 7 RFID REID S RFD S RD LED SW EE jo 33VeND CoverSENSE S 5 6 7 8 POWER SWITCH THERMAL HEAD NOOR WD On Main Board ke g SCH LO ra D S OJ Au e NOM TP OPr OD 10 11 12 POWER SUPPLY UNIT CH TT NOM TP OR DOD 35VGND Tension HP sensor Paper end sensor 3 3VGND Cutter SEN1 Head position2
31. and cause a fire Do not damage cut alter or bundle the power cords Also placing heavy objects on pulling on or bending the power cord could cause damage resulting in electric shock or fire Do not set up in places with salinity or corrosive gases in the air as it could cause a fire Do not block the air vents on the printer Heat could be trapped in the printer causing malfunction or fire Do not stand on or place heavy objects on the printer Also do not use excessive force on the switches buttons and ports This could damage the printer or cause injury Be careful not to hurt yourself or cause damage with the edges of the device The printer weighs approx 14kg When moving it be careful to lift it so as not to cause physical injury Lifting carelessly or recklessly could cause it to drop resulting in injury Set the printer up as close to the outlet as possible and in such a way that it is easy to unplug in an emergency If there is dust on the plug be sure to remove it as it could result in a short circuit If liquids or metallic objects fall into the printer or there is smoke or strange odor immediately turn off the power unplug the printer and contact a service representative Do not continue use in case of malfunction It could result in electric shock fire short circuit or injury Be sure to attach the earth There could be a short causing electric shock or fire Do not handle the plug with wet hands This cou
32. ard or wiring Replace Ch 2 2 10 4 61 2 12 Faulty main board Replace Ch 2 2 35 Paper End cannot be Paper mark sensor harness connection is faulty App Harness Diagram detected Main motor is step out X It may be paper jam with the ribbon sticking Please refer to Ribbon Error 62 Ribbon End Event Cause and Solution Reference Ribbon end Replace the ribbon User s Manual Usually operation Faulty the ribbon rewind Ribbon rewind encoder is not functioning Ch 2 2 30 mechanism Faulty sensor board or harness RFID cannot be read Faulty RFID board or FFC Ch 2 2 33 2 18 Ribbon Error Ribbon sticking The ribbon stuck on paper already printed media front of the printer Replace the Thermal Print Head Assy from cold to warm environments suddenly Ribbon feed tension is Damaged ribbon supply assy Ch 2 5 3 incorrect Replace the ribbon supply assy Damaged ribbon supply tension motor Faulty the harness Ch 2 Replace the motor and harness 5 25 4 59 Incorrect harness connection App Faulty connector Harness Diagram Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 Abnormal voltage of ribbon Faulty of sensor adjustment Adjust a sensor Ch 2 item 2 SenSor Ribbon sensor harness connection is faulty App Harness Diagram Faulty ribbon sensor Replace Ch 2 2 29 4 65 Faulty sensor board Replace Ch 2 2 12 Check the connections of harne
33. bbon etc on the platen roller 1 Use gauze or some other soft cloth moistened with ethyl alcohol Only use ethyl alcohol Never use benzene thinner etc as they may permeate the resin 2 Wipe any dirt off while rotating the platen roller Cleaning the Grip Roller and Pinch Roller A Caution Before performing maintenance turn the power OFF and unplug the power and USB cables Advance preparation Create of cleaning sheet Create a sheet of paper with double sided tape on it on the back of the sheet when printer is initialized Paper Back Double sided tape Width 50mm Strength Normal Strength Recommended Nichiban Co Ltd Nice tack NW 50 3M Scotch PGD 50 etc 1 Open the printer and remove mecha cover R 2 When cleaning the grip roller insert the paper into the printer with the double sided sticky tape facing down For the pinch roller insert the paper with the double sided sticky tape facing up Double sided sticky tape face down for the Grip Roller Double sided sticky tape face up for the Pinch Roller 3 Turn the cam in the direction of the arrow and align the hash mark with the metal edge So the media can be advanced Turn the cam in the direction of the arrow Hash mark with the metal edge 4 Lifting the media forward so the double sided tape doesn t tough the platen roller turn the grip roller in the direction of the arrow and advance the paper
34. ecification When disposing of the printer peripheral items packaging ribbon or paper please obey local ordinances For details refer to your local government offices Contents Jade e ET de WEE EE ENG 2 E USE bloss iinan anaana aiaa a es eaa a bed dansades a torres e a aaaea a aaa aae aaae Eea oaa aaa 2 General WarniNh gS acii aaa aa aa aa E Aa Aa AnA AAAA a AA aA Aa A AAE Aaa AER AAAA aN AE 5 Chapter E EE 8 Alcohol that can be used f r eebe ee eege Ee 8 Cleaning the Platen RONG erinan eege EE EES 8 Cleaning the Grip Roller and Pinch Rollersin AAA ag eege SERA Aaa A GA ege Ee 9 Cleaning the thermal Neat Zeus eege Ge 10 Chapter Disassembly ICASSEINDIY EE 11 Fasten Screw TOFQUG let eeuggeuegueg teste ege ENEE eet ee ee ee eege ar 11 MAINTENANCE E 12 AD PIVING GO SE EE 12 1 Disassembly Assembly Outer Cver eege Ee EE EE 13 2 Disassembly assembly Printer MECHANISM cccssseeseeseseseeseeeeeeesaeeeananananaeanaeaeaeaeaeaeaeaeaeaaeaaaaanaeagaeaaaeaeaaagaeaeaaaeagaesssseeees 14 Replacement Procedure 2 32 Thermal Print Head Assemblv 15 Replacement Procedure Mecha Zeg 17 Replacement Procedure 2 29 Head Frame Assemblvy rr rr rr rna 18 Replacement Procedure 2 30 Ribbon Winding SSY s sssesserrrerssrrrersrrrrrrrerrrrrrrrrrrrrrrrerrrrrrrrrrrrrrrrrr rr rna 19 Replacement Procedure 2 35 Main PCB Assembly msossssresssrrrrrrrrrrrersrrrrerrerrrrrrrrrrrrrrrrrrrrrrrrrrrrrr rr rrrr rr rr rna 19 Replacement Procedure 2 10 DRI
35. emove the 2 12 PCB MECHA SENSOR Assembly Remove the 5 7 Guide_Cable Remove the 4 45 E Ring Note By removing 4 53 GEAR HEAD PINCH IDLE 4 10 Straight Pin can drop Be sure not to lose tt Note During Assembly of the gear 5 15 GEAR HEAD PINCH CAM L and 6 11 parts CAM configuration must be matched on left and right sides If they are not matched it won t operate properly Replacement Procedure 4 55 GEAR_ROLL_REDUCTION 3 4 55 GEAR_ROLL_REDUCTION_3 is assembled with the hook Note Putting too much force on the hook can damage it Replacement Procedure 4 57 Gear Cassette 4 45 E Ring Replacement Procedure 4 56 Torque Limiter It can be removed by removing 4 57 Gear Cassette Note 4 52 Straight Pin can drop Be sure not to lose it Replacement Procedure 4 25 Metal Bearing d6 D10 It can be removed by removing 4 55 GEAR ROLL REDUCTION 3 Replacement Procedure 4 22 Pulley Grip Roller It can be removed by removing 4 9 BELT TIMING 4 45 E Ring 4 69 SS 4 4 4 43 t 4 99 Mecha Flame L Assy Replacement Procedure 4 63 Humidity Sensor Module Remove the connector 5 22 HOLDER PAPER Lis assembled with the hook It can be removed by removing hook Note Putting too much force on the hook can damage it Replacement Procedure 4 64 Paper Sensor PCB Connector 1 place refer to Wiring Diagram 6 24 23 cover cable is assembled with the hook Note Putting too much force on the hook can damage it Slide the
36. er end Replace the paper User s Manual Usually operation There is still media Faulty of sensor adjustment Adjust a sensor Ch 4 item 2 E but Paper End is Faulty paper end sensor gt Replace Ch 2 4 65 4 64 Faulty sensor board Replace Ch 2 2 12 Check the connections of harness connecting the sensor and Ch 2 2 12 4 61 the sensor board or replace Check the connections of FFC Connecting the drive board Ch 2 2 16 2 17 and the main board Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 Paper Jam Cause and Solution Reference Paper feeding motor Incorrect harness connection App stopped Harness Diagram Faulty driver board Check the damage of harness Ch 2 Replace harness and driver board 2 10 4 60 6 21 Damage of paper feeding motor Replace the motor Ch 2 6 30 Faulty main board Replace Ch 2 2 35 Media feed motor is Faulty paper feeding damage of roller or bearing Ch 2 Item A spinning but the media isn t gt Replace Each roller advancing Faulty pinch pressure Faulty the spring Ch 2 4 7 Damage of paper rewind clutch or gear Replace Ch 2 4 55 4 56 4 57 The motor spins and media Faulty of sensor adjustment Adjust a sensor Ch 4 item 2 is advanced but paper edge PC mark sensor harness connection is faulty App cannot be detected Harness Diagram Faulty PC mark sensor Replace Ch 2 4 66 Damage of sensor board Replace Ch 2 2 12 Faulty driver bo
37. ful spring Use caution to avoid injury Remove the E Ring of 2 places 4 46 6 26 Next remove the 4 26 Bush 3B and the 6 1 Plate Pinch Up R Remove the 4 44 E Ring Note When the 4 4 Grip Roller Spring broke out so beware of injury or damage 4 4 4 Grip Roller Spring 4 43 Spacer Grip Spring Remove the 4 29 Bearing d8 D14 F Pull the 4 71 ROLLER GRIP Note There are numerous bumps on the roller to help feed the paper If these bumps come in contact with metal etc the paper feed can be affected Please use care 4 45 E Ring 4 22 Pulley Grip Roller 4 11 Wave Spring Pin 4 48 Inverted ring Remove the 4 29 Bearing d8 D14 F 4 44 E ring 4 69 4 23 a e 4 6 4 26 T Yo 4 38 416 S a gt a gt 4 13 4 4 Grip Roller Spring 6 1 Plate_Pinch_Up_R 6 26 E ring be w KS i RN NI dee sf Pead r i 4 4 46 E ring 4 26 Bush 3B be 4 38 4 17 4 38 H ef 4 91 4 10 Replacement Procedure 4 32 ROLLER_PINCH QM Remove the 4 71 ROLLER GRIP Remove the 4 46 E Ring and the 4 26 Bush Remove the 6 1 Plate Pinch Up R with E Ring 4 Remove the 4 32 ROLLER PINCH and 4 30 Bearing d6 D12 F Note By removing 5 4 and 6 1 the ROLLER could drop so beware of injury or damage 24 Replacement Procedure 4 53 GEAR HEAD PINCH IDLE R Side Remove the 4 9 BELT TIMING the 4 51 ROLLER TENTIONER and the 4 22 Pulley Grip Roller Remove the 4 45 E Ring L Side R
38. ion seal on the bottom inside the printer There is a Revision seal on the bottom inside the printer with setting value when the printer left the factory Write the newly adjusted values on the seal I Driver ADJ Si Heat Rank REVISION 90 6 Checking and Setting the Serial Number When Replacing the Main Board Before replacing the Main Board get the value and write it down or check the rating plate Turn the printer ON 3 Run OP2 Tools and select the printer to be set 4 Under the Option menu click on Setup of Serial No E OP Tools File F Control DatafG Status T Option O Window Heli Setup of Media M Setup of HeadRank 4R Setup of HeatRank H Uriver Ad menti L Setup of Printer Serial No HD Sensor Monitor SI Flash rom writer F Enter the value checked in OU and click on Setup Click on Get and check the Setup of Serial No z OP2 Tools FilefE Control Data G StatusfD Option O Window Heli Printer Serial No Printer Serial No 06 7 Rewriting Firmware and CWD Control Data 1 Rewriting Firmware Turn the printer ON G Run OP2 Tools and select the printer for firmware rewriting 3 Under the Option menu click on Flash rom writer OP 2 Tools f E FilefF Control Datat Statue D Option Window HelpiHi setup of Medail Setup of HeadRank Re Set
39. iter sic soins 26 Replacement Procedure 4 25 Metal Bearing d6 D10 smsmnmssssssrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrnrrr nn nn na 26 Replacement Procedure 4 22 Pulley Grip Roller 26 Replacement Procedure 4 63 Humidity Sensor Module nns nns 27 Replacement Procedure 4 64 Paper Sensor DCH 27 Replacement Procedure 4 66Paper Guide Aas 28 Replacement Procedure 4 65 Sensor Plate Ass 29 5 Disassemble Assemble Mechanical frame L Assy cccccccssssssssssseeeeeeeeeeeseeeeenanseseeeeeeeeeeeeseeenanaasassseeeeseeseeseaeanaasssseseneesesees 31 Replacement Procedure Assembly DRUM Supply Ribbon sssesssserssssserserssrrrrrrsrrrrrrrrerrrrrrrrrrrrrrrrn 32 Replacement Procedure 5 15 GEAR HEAD PINCH CAM TI 32 Replacement Procedure 5 16 Gear Supply TensSilOnN sssesssererrrrrrrrrerrrrrerrrrerrrerrrrrrrrrrrrrrrrrrr rens rr rr rr rr 32 Replacement Procedure 5 33 SA Holder Ribbon LI 32 Replacement Procedure 5 32 SA Holder Ribbon TN 32 Replacement Procedure 5 19 HeadUP Worm Gear 32 Replacement Procedure 5 24 leegen Een 32 Replacement Procedure 5 25 Step Motor PM25L ssssessserssrrrrrrrrerrerrrerrererrrrererrrrerrrrrrrrrrrrrrrrr sees rr r nns rn 32 Replacement Procedure 5 20 Bearingid Di12 ss r rs essens rr ran 32 6 Disassemble Assemble Mechanical frame R Assy munnsnnnnnssssesrsrsrsrnrnennnnnnnnnnnnn nn nn nn nn nn nn Rn RR RR ERE RR RER RR RR RR EE RR RR RR RR RR RR RR RR Rn nn 33 Replacement Procedure 6 10 GEA
40. ld result in electric shock Do not open the printer disassemble parts or modify the printer It could result in electric shock or fire or injury or malfunction A Caution Do not put in places with excessive humidity or dust It could result in fire electric shock or malfunction Do not set in an unstable location The printer could fall and cause injury to the customer or other people Do not put foreign objects into the printer It could result in shock short circuit fire or malfunction If something should fall into the printer turn off the power unplug the printer and call a service representative Do not open the cover while printing This could cause a malfunction Do not spill or spray liquids or chemicals into the printer When cleaning the back of the printer do not use thinner trichloroethane benzene ketone based cleaners or chemically treated cloths It could cause discoloration At least once a year unplug the printer and remove any dust from between the prongs Accumulation of dust could cause a fire When using continuously for long periods of time in a small room make sure there is ample ventilation When disposing of the printer peripheral items packaging or media please observe local ordinances For details refer to your local government offices When unplugging the printer be sure to pull the plug Pulling on the cord could damage it and result in fire or electric shock When moving the
41. n drop Be sure not to lose them After replacing lubricate the 5 9 HeadUP_Worm_Gear Replacement Procedure 5 24 Motor Assy 1 22 COVER MECHA L Connector 2pin refer to Wiring Diagram 6 5 5 Stay motor 2 screws 2 screws note 5 21 Bearing d4 D8 F 5 12 Straight Pin 5 19 HeadUP_Worm_Gear 5 23 Coupling_Motor can drop Be sure not to lose them Replacement Procedure 5 25 Step Motor PM25L 1 22 COVER MECHA L Connector 4pin refer to Wiring Diagram 6 1 screw Replacement Procedure 5 20 Bearing d6 D12 1 22 COVER MECHA L 4 7 SPRING PINCH Remove the Plate Pinch UP L with 2 E Rings E Ring 1 place 32 6 Disassemble Assemble Mechanical frame R Assy 33 Replacement Procedure 6 10 GEAR_DUMPER Disassembly mechanical Assy 2 screws Replacement Procedure 6 11 GEAR HEAD PINCH CAM HR 1 23 COVER_MECHA_R E Ring 1 place Note Be sure to lubricate gears and cams During assembly 5 15 GEAR HEAD PINCH CAM Land 6 11 GEAR HEAD PINCH CAM R CAM configuration must be matched on left and right sides If they are not matched it won t operate properly Replacement Procedure 6 30 STEP MOTOR MAIN LC 1 4 CASE_FRONT 1 2 CASE SIDE R 1 22 COVER MECHA L 1 23 COVER MECHA R 4 68 Auto Cutter Unit 4 9 BELT TIMING 4 22 Pulley Grip Roller 4 53 GEAR HEAD PINCH IDLE 4 55 GEAR ROLL REDUCTION 3 Please remove parts respectively 4 60 Wiring Harness 6pin refer to Wiring Diagram 5 6 18 HOLDER CABCLE B Remove the 6 4 STAY MAIN MOTOR the screw f
42. ncorrect harness connection or it is damaged App Harness Diagram User s Manual Incorrect harness connection or it is damaged App Harness Diagram Faulty cutter or life cycle Replace the cutter Ch 2 Faulty sensor board Replace the sensor board Ch 2 Check the connections of harness connecting the sensor and Ch 2 the sensor board The cutter stop in mid cut or keeps going and is damaged Check the connections of FFC Connecting the drive board Ch 2 and the main board Faulty driver board Replace Faulty main board Replace Ch 2 Ch 2 Illegal Media Temperature The media temperature cannot be detected Damage of harness Replace Ch 2 Damage of media temperature sensor Replace Ch 2 Faulty sensor board Replace the sensor board Ch 2 main board main board Faulty driver board Replace Ch 2 Ch2 Faulty main board Replace 65 4 68 2 12 4 61 2 16 2 17 2 10 2 35 Reference Incorrect harness connection App Harness Diagram 4 62 4 63 2 12 4 61 2 16 2 17 2 10 2 35 RFID Module Error Event Cause and Solution Reference RFID cannot be read Incorrect harness connection App Harness Diagram Faulty harness Replace Ch 2 2 18 Faulty RFID board Replace Ch 2 2 33 Faulty main board Replace Ch 2 2 35 Paper Definition Error Cause and Solution Reference The data transmitted from Ttransmit the data with paper
43. nt Dy Setup of Printer Serial Mo Ni Mechanism Adjustment As Sensor Monitor ti Flash rom writer iP Displays and writes the adjustment values for the print Mechanism Adjustment Ss position and cut scrap length Displays the voltage and temperature of each sensor in Sensor Monitor the printer Flash rom writer Writes the firmware to the printer 1 Setup of HeadRank To display the current Head Rank click on Get Enter the thermal print head resistance value and click Setup to write lL OP2 Tools FiletE Control Data Statusi Option Window HelpiHi Setup HeadRank 41 2 Setup of HeatRank To display the Heat Rank click on Get Enter the value from the revision label inside the printer and click Setup to write A OP2 Toole Eet Control DatatG Status T Option iQ Window Help Setup Heat Rank 3 Driver Adjustment To display the Driver Adjustment values click on Get Enter the Driver Adjustment value stuck on the driver board and click on Setup The adjustment value will be written to the printer z OP2 Toole FiletE Control Data Status Option Window HelpiH 4 Setup of Printer Serial No To display the serial number click on Get Enter the serial number on the rating plate and click Setup to write OP 2 Tools FilefF Control Data Status D Option Window Help He Printer Serial Ho Printer Serial
44. place When disassembling and assembling wear gloves and use care not to get cut Return the head cam to its original position and close the mecha cover R to finish the process Also do not try to disassemble or adjust any parts not listed in this technical manual It could cause malfunction or lower print quality The contents of service parts vary depending on the product revision It is possible to distinguish with the label There is a Revision seal on the bottom inside the printer with setting value when the printer left the factory Driver ADJ Heat Rank O Print Position RES mm REVISION A Q002 03 04 05 06 07 Fasten Screw Torque List 6 22 Pan Head Tapping Screw TSB1P 3 7 0 6 0 05N m TT Pan Head Tapping Screw STP 3 5 SemsA 0 8 0 05N m T 2 34 Flat Head Tapping Screw STK 3 6 0 8 0 05N m T 3 43 Pan Head Tapping Screw STP 3 10 SemsW 0 8 0 05N m 2 19 Pan Head Screw SMP 3 10 SemsW 0 3 0 05N m 4 38 Pan Head Screw SMP 3 6 SemsW 0 8 0 05N m P 0 84 gab 9 26 6 23 Pan Head Screw SMP 3 9 SemsA 0 8 0 05N m Pan Head Screw SMP 3 24 SemsA 0 30 0 05N m 1 15 Binding Head Screw SMB 3 5 Ni 0 65 0 05N m 1 16 2 24 3 37 T 7 7 D D 4 49 5 31 6 28 Cup Head Tapping Screw RSTN 3 8 Rtip 3BC 0 8 0 05N m Tt 11 Maintenance parts PC OS Windows 7 VISTA XP USB2 0 Need more than 512MB memory Tool Torque screw driver 0 25 1 2N m screw driver No 0 screw driver No 1
45. printer be sure to unplug it first The cord could be damaged and result in fire or electric shock If not using for a long period of time for safety purposes please unplug the printer Otherwise it could result in electric shock fire or malfunction The thermal print head gets very hot Do not touch the thermal print head directly after printing It could cause burns General Warnings Before using this printer please read For Safe Use and follow the instructions listed therein Be careful not to drop paperclips pins etc into the printer as they could cause malfunctions or damage Use care when moving or setting up the printer Dropping it could cause injury or damage to other property When cleaning the back of the printer do not use thinner trichloroethylene benzene ketone based cleaners or chemically treated cloths Avoid using the printer in places with excessive oil iron particles trash dust Do not spill liquids or spray chemicals on the device Do not step on drop or strike the printer or otherwise apply strong pressure or shocks Be careful not to hurt yourself or cause damage with the edges of the device Make certain the power is turned off before connecting disconnecting the USB cable Avoid lengthening the signal cable or connecting it to any noise producing device If it is unavoidable use a shielded cable or twisted pair for each signal Use a USB cable with shielding suitable for the USB 2 0 sp
46. re into the hook same procedure as through the core Core is two Pass the harness through the guide Replacement Procedure Mecha Assy Spring of 2 places 2 5 Small and 2 4 Large Note When the spring is removed the Mecha Assy could drop Use caution 3 connectors Plug out Harness from 2 25 Locking Clamp refer to the figure below 3 2 1 2 27 with right and left each screw Lubricate the point of shaft when replacing 2 21 Ground 1 screw M4 Remove the Mecha Assy Note When replacing the various adjustments must be performed refer to Ch 4 oy Gy 17 Replacement Procedure 2 29 Head Frame Assembly connectors refer to the figure below 2 2 3 PLATE HEAD Holder 2 screws 3 2 7 Spring Note When the spring is removed the Mecha Assy could drop Use caution Slide the Head Assy right and lift it up Note Note Be careful of the Ribbon Rewind Assy gear when sliding it Note When replacing the various adjustments must be performed refer to Ch 4 2 19 2 35 2 15 The attachment direction Head Assy 10pin 4pin 18 Replacement Procedure 2 30 Ribbon Winding Assy Connector of one place refer to Wiring Diagram 2 2 2 6 Springs E Ring 1 place 4 2 3 PLATE HEAD Holder 2 screws 6 Slide the Head Assy to the right Remove the 2 30 Ribbon Winding Assy while rotating Note Rotating metal parts that are in contact should be lubricated Replacement Procedure 2 35 Main PCB Assembly E
47. resistor while monitoring Power Unit CN101 with a meter Head Power Voltage Range 35 0V 0 05V Adjust the head power voltage measuring the power unit directly with a meter Do not adjust using OP2 Tools Head Voltage value setting 2 Sensor Voltage Adjustment This is set using the variable resistors on the Driver Board ZE S E Ki HI TE in E o E oom a T Be E pi e EA LG z i I C KI eit a i e i e oe Lal WI cc om TI 7 WE I 7 Pi z i Variable Resistor E ee e PEN 7 a a i m SS 8 48 Measuring the Sensor Voltage using OP2 Tools MD Turn the printer ON G Run OP2 Tools 3 Select the printer for Sensor Voltage Adjustment 4 Under the Option menu click on Sensor Monitor OP 2 Tools Eet Control Datat Status D Option 2 Window Hen Setup of Medie Setup of HeadRank Re Setup of HeatRank H Driver Bdustment D Setup of Printer Serial No NA Mechanism Adjustment la Sensor Monitor Si Flash rom writer Et Sensor monitor will appear Click on Start to start measuring St OP2 Tools FilefF Control Data StatuetT Option le Wpdowe O Sensor Monitor End V PG Mark y Head amp Media Humidity Head Temperature GC Media Temperature CG Head Voltage V Adjustment ranges When adjusting When checking operation Value V Standard v With Paper 0 7 0 05 W O Paper
48. rom 3 places Note Be careful not to drop or lose the 6 7 Damper Motor and the 6 27 Spcer Motor Damper Remove the connector and remove the screws from 2 places Note Check the warnings for all parts Replacement Procedure 6 12 Bearing d6 D12 1 23 COVER MECHA R 4 9 BELT TIMING 4 22 Pulley Grip Roller 4 7 SPRING PINCH Remove the 6 1 PLATE PINCH UP R the E Ring from 2 place E Ring 1 place Replacement Procedure 6 13 Holder Ribbon RFID 1 23 COVER MECHA R 2 screws Screw torque 0 60 0 5N m Replacement Procedure 6 29 Holder_Ribbon_Supply_R 1 23 COVER MECHA R 3 22 screws 2 place 34 Chapter 3 Using OP2 Tools 1 Installing and Running OP2 Tools 1 1 Installation 1 Check that the Printer Driver OP900II is installed in the computer select Printer and Fax and check that OP9OOII is installed there X Ifthe Printer Driver is not there you need to install the Driver After installing it reboot the computer Internet Internet Explorer E mail Outlook Express SN Windows Media Player Windows Messenger KOS OO amp Tour Windows XP Files and Settings Transfer ZZ wizard All Programs gt 2 Copy the entire OP2 Tools directory this directory to the hard disk KC My Documents Eat My Pictures Gi My Music gt Control Panel Frinters and Faxes CG SS Search SCT Run A Log Off el Turn Fe My Recent Documents EI My Computer
49. ss connecting the sensor and Ch 2 4 61 the sensor board Check the connections of FFC Connecting the driver board Ch 2 2 16 2 17 and the main board Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 Ribbon is not taken up There is stress on the ribbon feed route Check the rotation Ch 2 5 32 5 33 stress on the ribbon holder etc replace 6 13 62 35 Incorrect harness connection App Harness Diagram Faulty driver board Ch 4 5 Confirm the drive substrate adjustment value Ch 2 2 10 Replace Damaged ribbon rewind assy Faulty harness Ch 2 2 30 Replace the ribbon rewind assy Faulty main board Replace Ch 2 2 35 63 Ribbon Tension Error incorrect Replace ribbon supply Assy Replace the motor or the harness Harness Diagram Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 sensor is not detecting replace the sensor board the sensor board Check the connections of FFC Connecting the driver board Ch 2 2 16 2 17 and the main board Faulty driver board Replace Ch 2 2 10 Faulty main board Replace Ch 2 2 35 Head Position Error Cause and Solution Reference Head position motor is not Incorrect harness connection App turning Harness Diagram Damage or life cycle of motor Ch 2 5 24 Incorrect harness connection or it is damaged Ch 2 4 59 Check the connections of FFC Connecting the driver board
50. the front cover LED Paper error Ribbon error Head Cooling Othe system error Poner DE Protect Tr fe e _ e ROT Solution Free the paper and Fix the ribbon and Auto recovery Reboot the printer reset it correctly set it correctly turn off turn on Get the printer status with PC and check the type error XX indicates lit At indicates flashing and blank is not lit 1 Exchange the paper and ribbon as a set Refer to the User s Manual for how to deal with ribbon sticking ribbon tear and paper jam 60 2 Check the printer status from PC If the LED display of the printer is an error get the printer status with OP2 Tools and check the type of error 1 Getting the Printer Status Run OP2 Tools In the Status menu click on Printer Status Click on the Get button This will display the printer status EEE File F Control Data G Status CT Option 0 Window Help ROM Version Ribbon Status bi Print Sheets Counter lt P Display Display Contents Idle Ide state available data receiving Problem with head voltage ERROR It is not possible to communicate between the PC and the printer For details and dealing with errors check 3 Error Causes and Solutions 61 3 Error Causes and Solution Try to determine the cause of the error from the error display and actual problem and rectify it Paper End Event Cause and Solution Reference Pap
51. to cutter is Set the Cutting position adjustment longer than 5 5 mm less than the ideal value subtracting the amount long EE ol OP Tools Eg 5 5 mm Adjust 0 0mm Eet Control DataiG Status Option Window Help H Mechanism Adjustment 5 0 mm gt Adjust 0 5mm M Cut Size 6 0 nm Adjust 0 5mm Print position adjustment Od mm Cuttine position adjustment UU mm 3 Enter the value and click the Setup button The setting will be written to the printer 52 Procedure 2 After adjusting the scrap length measure the printed area length remaining in the scrap from the 2 print and adjust the print position Adjusting the print position will not affect the cut scrap length Print result Adjustment Printed area in scrap Distance from sensor to head is the Print position adjustment is less than 0 8mm greater than the ideal value subtracting the amount short Printed area in scrap Distance from sensor to head is Set the Print position adjustment is more than 0 8mm less than the ideal value adding the amount long ol SP oe Eg Example FilefF Control Data StatuetT Option Window Help Mechanism Adjustment EN Print Len gth Printer Get Setup Scrap length 5 5 mm Paper feed direction 4 Enter the value and click the Setup button The setting will be written to the printer The values set to the printer can be checked by clicking Get in the
52. up of HeatRank H Driver Adjustment Ly Setup of Printer Serial Ho OM Mechanism Adjustment a Sensor Monitor tay Flash rom writertFy Gi The file selection window will open Select the ROM data for rewriting and click on the Open button Look in E win2 amp a EJ yorgooll_o111 8 My Recent Documents Desktop My Network File name Files of type About 25 seconds after clicking on the Open button the ROM data transmission will begin and the firmware rewriting will begin When rewriting the firmware the green LED will blink Depending on computer performance the time to data transmission may differ slightly When rewriting is complete the printer will beep and the LED will turn green It is not necessary to reboot the printer D Under the Status menu click on ROM Version then click on Get Check that the rewritten ROM version is correct St OP2 Tools Elek Control Data Statusi Option Printer Status tt Ribbon Status tF Print Sheets Counter Pi Wmdom Sy Helo tH A OP2 Tools FilefF Control Data Status T Option Ge Window Help H ROM Version SH 2 Rewriting CWD Control Data MD Turn the printer ON G Run OP2 Tools and select the printer for CWD control data rewriting 3 Under the Control Data menu click on Write All data OP 2 Tools FilefF Control Datat Statusi
53. use be sure to read this manual thoroughly After reading keep it in a safe place so it can be referred to as needed in the future The warnings listed here are for the safe use of the printer and are meant to minimize the danger of any personal or property damage to the customer or other users Please obey them W Regarding Warning and Caution Listed below are foreseeable results of misuse of the printer which have been classified as Warning or Caution depending on the level of danger and the possibility of occurrence This indicates situations where if not observed misuse could have the potential to A Warning result in death or serious injury This indicates situations where if not observed misuse could have the potential to AN Caution result in injury or property damage E Regarding Symbols The symbols used have the following meanings This symbol calls attention to contents of warnings and cautions Details are indicated in or near this symbol This symbol indicates prohibited actions The prohibited actions are detailed within the symbol This symbol designates necessary actions and relevant content Details of the actions are shown within the symbol GG A Warning Do not use with other than the designated voltage and frequency Doing so could cause electric shock or fire Do not overstress outlets with too many power cords or plugs The outlet could overheat

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