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mComet for Android User Guide - Explore Actsoft

1. 7 Yes y RN U i EE No Estimate Performed Yes 5 No On the form below the Estimate Performed section is complete When you choose Yes another section displays in which you can describe the work to be performed Release 1 0 4 23 June 25 2014 47 mComet for Android User Guide PLUMBING FORM y PLUMBING FORM y ON ASSIGNMENT EY Customer Name THE ENGLISH LAB Under Warranty e Yes No Estimate Performed e Yes o No Description of Work Estimated Cost 3 Enter the estimate dollar value in the Estimated Cost field and select an answer to Customer Accept Estimate Note that both sections are shaded indicating that they are decision field sections PLUMBING FORM Y ON ASSIGNMENT A Description of Work LEAK AT BASE OF TOILET INSTALLED Estimated Cost 40 00 Customer Accept Estimate 1 2 ABC 3 DEF 4 GH JKL 6 MNO 7 pars 8 TuUv Qwxyvz aa 0 e 4 Done 4 When you select Yes to Customer Accept Estimate the Parts Used repeatable form displays for completion The Parts Used section is a repeatable form as indicated by the multiple page icon 48 Actsoft Inc Rev 3 0 www actsoft com Using the Application PLUMBING FORM ON ASSIGNMENT Estimated Cost Repeatable form 5 Click on the Parts Used section and the repeatable form displays as shown below Choose More to create and complete this form as many ti
2. Release 1 0 4 23 4b Advanced forms are an mComet additional feature Check your company s software agreement to see if you have access to advanced forms Advanced forms allow companies to customize new forms or recreate paper forms for completion on the device You can also save or archive forms on the device to edit later The devices memory determines how many forms you can archive All archived forms will be deleted if you change the user and account number on a device with stored forms A warning message will display before you can continue Anatomy of an Advanced Form In Forms Designer your administrator creates forms that include screen elements such as buttons drop down lists and checkboxes A main form is created and then additional sections are added based on the data to be gathered Repeatable forms are also created to list multiple items of the same type Screen Elements and Field Behavior Asterisks Asterisks indicate required fields Drop down lists Arrows next to a field indicate available data choices If configured you can select multiple values add unique values or search values Drop Downs ip to select valu a Decision fields Fields requiring you to make a decision after you enter data are shaded Estimate Performed e Yes Q No Description of Work Drop down list searching Enter search criteria in the text field at the top of the drop down list to search list values If the field
3. User Guide GPS Status Landmark Lat LCL Lon mComet Panic mode Pin code PTN Repeatable form Sats 76 A collection of device user positional data that consists of e Last position e Time e ype e Sats e Lat e Lon e Stored e LCL e UTC A geographical location that users can mark and store in the device for retrieval such as an address ona delivery route The latitude of the device as recorded by the satellite s Found on the GPS Status screen The current local time Found on the GPS Status screen The longitudinal GPS position of the device as recorded by the satellite s Found on the GPS Status screen The device application used with the CT workstation application that allows workers in the field to communicate with the home office mComet uses built in GPS tracking function to gather location information at specified time intervals and transmit the resulting data to the hosted server Use it to clock in and out of work shifts enter information about jobs and receive updated forms while in the field An mComet mode that tracks device users in an emergency mComet tracks and submits device position information to the server at 5 second intervals The device will vibrate briefly when panic mode is activated A user defined 30 character limit numerical field that is used as a password for access to certain options You do not have to set a pin code to use mComet Personal Tel
4. mComet for Android User Guide for Release 1 0 4 23 Introduction About mComet About mComet Release 1 0 4 23 Actsoft mComet User Guide June 25 2014 2014 Actsoft Inc All rights reserved Actsoft Confidential and Proprietary This document contains proprietary information subject to a non disclosure agreement and is not to be released without prior written authorization from Actsoft Inc mComet Comet Tracker CT and the Comet Tracker logo are trademarks of Actsoft Inc Android and related trademarks names and logos are the property of Google and are registered and or used in the U S and countries around the world Sprint and the Sprint logo are registered trademarks of Sprint Copyright Notice Copyright laws of the United States and other countries protect the material contained in this document It may not be reproduced distributed or altered in any fashion by any entity without the express written permission of Actsoft Inc Statement of Accuracy Every effort has been made to ensure that the information in this document is complete and accurate at the time of printing However the information in this document is subject to change without notice Supported Devices Handsets Devices mComet for Android Release 1 0 4 23 should be used with the following Android devices Galaxy Tab HTCHero HTC View 4G Motorola Droid A855 Motorola i1 Opus One Motorola Atrix 2 Motorola Admiral Motorola Backflip Motorola
5. None indicates that the GPS is invalid Sats The number of satellites used to determine the last GPS position Lat The latitude of the last position Lon The longitude of the last position Stored The number of GPS positions currently stored on the device LCL The current local time per the device clock UTC Universal Time Coordinated Release 1 0 4 23 June 25 2014 61 mComet for Android User Guide Working with Messaging Use Messaging to communicate with supervisors and other workers A star on the envelope indicates that new messages have been received 1 Choose Messaging from the main menu Current messages in your Inbox will display Choose Refresh to display new messages Sent Items to view sent messages or Compose to begin a new message 2 Choose a message to review No Status Admin2 Driver 2 s route June 12 ADMIN June 12 Compose Refresh sent Items 3 Review the message as shown below When the message is opened a Read receipt message is sent back to the sender No Status Received Jun 12 2012 1 42 38 PM From Admin2 Subject Driver 2 s route Message Take Driver 2 s route Send confirmation message on arrival Click on any hyperlinked text in the order information and send emails map address routes or dial phone numbers 62 Actsoft Inc www actsoft com Rev 3 0 Release 1 0 4 23 Using the Application 4 Choose Reply to respond or Delete to delete the
6. Signatures 40 Status GPS 60 updating orders 55 worker 21 Supervisor time entry 25 26 27 Supervisor time entry setup 25 74 www actsoft com Supported devices i barcode scanners ii handsets i li Suspending mComet 16 Technical support and training ii Time entry supervisor 25 26 27 worker 25 30 Time punch 30 Time records deleting 28 Time status advancing multiple 28 Time status cycle 31 Tracking status Last Position 61 latitude 61 LCL 61 longitude 61 Sats 61 screen elements 61 stored 61 Time 61 Type 61 UTC 61 Uninstall mComet 11 Updating order status 55 Use employee break 26 Use employee lunch 26 Use timekeeping break 30 Use timekeeping lunch 30 Using time punch 30 Worker status 21 Worker time entry 25 30 setup 29 Working with forms 36 Working with messages 62 Working with orders 53 ZXing barcode scanner 71 Rev 3 0 Glossary Account number Asset Barcode scanner Child form Comet Tracker CT Decision field section Form GSM GPS Release 1 0 4 23 Glossary An Actsoft issued number used to access mComet on the device Any object owned by a company that can be tracked such as equipment A device used to scan barcodes from objects into the device A sub form that provides additional information about the main or parent form The suite of applications used to configure GPS monitoring and the mComet applica
7. nn F Join Latitude My Location Satellite Mode Show Current el See map TY Reverse TaN ox Update route VA Options Ir Report a problem Release 1 0 4 23 Action Search maps for a specific location View text directions View layers of geographical information such as transit business locations etc View more map options such as Clear Map Help About etc Allow sharing of your location with Google and friends that you select Highlights your current location with a flashing blue arrow Work with maps in satellite mode using satellite maps Work with maps in the default mode Show the map that corresponds to the text directions Reverse the starting and ending points Refresh your directions based on your current location Refresh the directions to avoid highways and or tolls Report on road conditions and incidents June 25 2014 Found on Directions screen Map screen Map screen Map screen Map screen Map screen Map screen Map screen Map screen Directions screen Directions screen Map screen Directions screen Directions screen Directions screen 69 mComet for Android User Guide Creating Landmarks You can create a landmark based on any location The landmark is stored in the database and is available on the CT workstation The landmark feature must be activated for your account by Actsoft Comet Tracker Support Additio
8. Add images to form data to include illustrative detail Forms with images must include a data value If you are using a device running mComet Release 4 0 0 7 you can insert an SD card and select images for use Add images to forms in either of these ways Importing from Device Storage e Press and hold the camera icon O in a camera activated field to display the image gallery Then choose an image New Image Release 1 0 4 23 June 25 2014 37 mComet for Android User Guide 38 e With a form or child form onscreen display the submenu and select Camera e Navigate to a camera field to invoke the camera automatically Camera activated fields are marked with a camera icon 1 Choose Done to keep the image or Retake to recapture the image 2 Touch the Menu key and choose Images to review any captured images before submitting 3 Choose Send when you have finished entering all form data Image Editing Image editing is available only with Advanced Forms With image editing you can capture and alter images you have attached to a form Highlight areas on images captured in the field or outline areas of interest from a standard template If you are working on a Tablet device running mComet 4 0 0 7 or greater you can use the HTC Scribe Pen for editing See Enabling the Scribe Pen on page 11 In the example below a home health care worker can show patient injury or areas of pain You can capture a new image or use
9. Clock in when you are ready to begin work for the day The time and date are recorded and displayed on the CT workstation The icon in the top right corner of the screen shows your clock in or clock out status Clocked out s Clocked in 1 Select Timekeeping from the main menu The Timekeeping screen displays with your status of Currently Clocked Out Timekeeping ON ASSIGNMENT Currently Clocked Out Clock In 2 Choose Clock In You may have to complete additional form fields on the Clock In screen as shown ON ASSIGNMENT Emp Num 1 gt Veh Num 3 Load Type Lumber gt 32 Actsoft Inc Rev 3 0 www actsoft com Using the Application Clock In screen fields are specified by your CT administrator For information on completing Clock In fields using a barcode scanner see Using the Barcode Scanner on page 71 3 Choose Clock In again The mComet main menu displays with the options available to you The clocked in icon displays in the upper right portion of the screen Main Menu ap ON ASSIGNMENT LY The Forms and GPS Status options are available only if they have been set up by your system 0 administrator The Landmarks option must be enabled by Actsoft Technical Support Clocking Out Clock out when you have completed your work shift The time and date are recorded and displayed on the CT workstation Clock Out data fields are created by your CT administrator Administrators can also set
10. an existing image to edit 1 To use an image already captured navigate to the image in the device s image bank Or click on the image you have just captured 2 Click on the image and choose Edit Actsoft Inc Rev 3 0 www actsoft com Using the Application Close Delete 3 Choose Color and select a color from the color wheel Select Color 4 Choose Size to select a line weight Select line size Release 1 0 4 23 June 25 2014 39 mComet for Android User Guide 5 Now use the line to mark the image The image will display within the form Location Front Bumper Photo and Description LOJ Image N J Adding Signatures 1 the pen icon To add a signature to form data 2 field that allows signature input You may be required to add a signature to a form Signature capture fields are indicated by Inside a form field display the submenu and select Signature Or navigate to a form Sign in the signature area with your finger Actsoft Inc www actsoft com Rev 3 0 Using the Application Lorem pum dolor sit amet consectetur adipiscing efit Nullam id ipsum lorem integer ac suscipit du eget rhoncus libero Aqua aliquet dam at welt egestes vel hendrernt mauris moleste Aenean ict dermentun est ques SOn en Se nec pora mila Vedas trai Gat Megan Wine PE vine scelersque soficitudm metus Sed aliquam corwalha aliquet Lorem ipsum d
11. is editable you can add a unique value to the list and choose when you are finished Added values stay at the top of the list unless deleted changed in the Forms Designer or if the account user number is changed June 25 2014 43 mComet for Android User Guide 44 a Natural materials Rebar Trusses Windows Lumber Tile Calculation fields Calculation fields are based on formulas that add subtract multiply and divide Using them can save time and reduce errors in simple or complex operations No Status Storage Days 1 5 Storage Fees 37 50 Sub total 37 50 Tax 2 62 TOTAL 40 12 Customer Signature y y o Calculations can only be performed using currency and numeric fields only Repeatable fields Repeatable fields are used to list multiple items of the same type or repeating information They can be used also for calculations such as count sum and averaging Multi select drop downs If it is configured in the Forms Designer you can choose multiple values in a field To delete a drop down list value press and hold the value and then confirm the action Email field Search and select multiple email addresses from the device contact list or enter addresses As you enter a new address the text will display red until it Actsoft Inc Rev 3 0 www actsoft com Release 1 0 4 23 Using the Application conforms to normal email protocol The address wi
12. logos are the property of Google and are registered and or used in the U S and countries around the world Sprint and the Sprint logo are registered trademarks of Sprint
13. message Note Deleted device messages are kept on the CT server 5 Or choose the To field to display a recipient selection dialog Choose one or more and choose Ok Select Recipients ADMIN HOME OFFICE Cancel 6 Type a response and choose Send S No Status Received Jun 12 2012 1 42 38 PM From Admin2 Subject Driver 2 s route Message Take Driver 2 s route Send confirmation message on arrival June 25 2014 63 mComet for Android User Guide Working with Maps Using My Location If you are in the network coverage area you can download and display real time maps showing your location and the surrounding area 1 Select My Location from the main menu Your location is centered on the map and highlighted by a flashing bull s eye Mi t No Status WHTONETUOR A i Patio A irnbrook E Your current location Satellite Mode Show Current 2 To zoom in or out on the map touch your location with thumb and index fingers together and slowly draw them away from each other to zoom in Reverse the action to zoom out Refreshing the My Location Map Refresh the map to display an updated view of your location 1 With a map onscreen display the submenu and choose Show Current or Satellite Mode Satellite Mode will display your location using satellite maps Show Current 2 The refreshed map displays with your new location Your location is centered on
14. to the Home screen and open mComet later An icon for mComet is also added to the Applications screen 8 Actsoft Inc Rev 3 0 www actsoft com Navigating mComet Ye mComet Y App installed Installing mComet Via ZXing Team barcode scan 1 From the home screen press Applications and then choose Barcode Scanner En The device screen orientation will change to horizontal and display a red laser Place a barcode inside the viewfinder rectangle to scan It 2 Center the mComet barcode below inside the viewfinder s laser rectangle oro S 3 When the scan is successful choose Open browser Release 1 0 4 23 June 25 2014 9 mComet for Android User Guide S Found URL 4 Goto Downloads and choose mComet apk from the list PA Selected 1 out m mComet apk Sort by date 5 Choose Install to start the download SS mComet Do you want to install this application It will get access to Allow this app to e Your location cat Your personal information Network communication tu etwork acce aw wit be gt t ta Cancel Install 6 Choose Open to start mComet 10 Actsoft Inc www actsoft com Rev 3 0 Navigating mComet S mComet Y App installed Enabling the Scribe Pen If you have an HTC Scribe Pen you can configure the device to use the stylus after you have set up mComet 1 From the mComet Setup screen choose Menu 2 Choose Devices 3 Choose
15. will also display if you have just purchased and installed mComet Note Upgrading users will not see this screen mComet Keep track of your own hours via Clock In Out Break and Lunch records Let field workers complete ei work orders on their devices All submitted form records are GJ accessible from your desktop and the web Log In Sign Up On this screen you can e Log In Go to Setup screen or automatically set up mComet via device phone number e Sign Up Displays a screen to enter and forward your contact information to Actsoft Sales to create an account Suspending and returning to mComet Press the Home button to exit mComet temporarily mComet is suspended but you remain logged in and mComet continues to obtain and transmit data in the background You can then return to the device menu and use all the device features Choose the mComet icon from the devices main menu screen or Apps gt mComet to resume 16 Actsoft Inc Rev 3 0 www actsoft com mComet Setup Setting a Pin Code mComet allows you to set a pin code in two 2 areas to restrict access to e Application setup screens e Supervisor screens 1 Select Setup or Supervisor from the main menu ES Note If Supervisor Time Entry has not been configured for your device the Supervisor icon will not display on your main menu 2 Touch the Menu key and choose Set Pin Ls j No Status Account Number User Number Set Pin Devic
16. worker time event behavior June 25 2014 13 mComet for Android User Guide Send and receive messages from the home office New messages are indicated by Messaging an asterisk on the envelope Poe View and search records for all transmissions including order form updates time History Nu entry records and landmarks Clock In Displays in upper right corner of screen to show clocked in status Clock Out Displays in upper right corner of screen to show clocked in status b Panic Mode Displays in upper right corner when Panic mode is activated dr Asterisk Displays next to a form field that must be completed O Camera Displays next to a camera activated form field Pen Displays next to a signature required enabled field Submenu options change depending on your place in the application Select Menu to display the submenu for the current screen Required Fields and Lists Use lists to select specific values in fields For example in Timekeeping you may have to choose from set values on clock in such as Vehicle Number You may also be able to enter unique data in required fields Required fields and list fields are designated by asterisks and drop down arrows as shown on the custom form below Neo 4 ON ASSIGNMENT Part Number F A Company si lt lt Pay Collected gt A 14 Actsoft Inc Rev 3 0 www actsoft com mComet Setup Setting Up mComet On installation mComet will perform an automatic s
17. 19 Mariara A AAA 32 CIOCKING DUE iaa AAA AAA AA A AA 33 Cl ckine On and OM Brea A A AA A RS 34 Clocking On and OM LUNG HHT 35 Release 1 0 4 23 June 25 2014 V mComet for Android User Guide WORKIN WIIN ONIN S scsi iia 36 PROGINS IMEI O E O aa cataduraees 37 BUA VU Ss T aT 38 Adding SIGN ALUN OS iia E a a 40 CREATES CANI FOROS anar ron 41 E A o E a E a a E 43 Sereen Elements ond FIEIG DEN O TT 43 sample Service Call Worki Winston 46 FOr PEEV We E o EEE E EEE AAA 52 WOKING WUN 6 ce rosie EE EEE E E a E rancc riada 53 der AE a E IA 53 AGI Orders TTT 53 Searching Order Informatica EEE EESE 54 UI E Order EU E E RN 55 APP Pe PP 5 5 56 USME ROUCO WM Derrida acidos 56 Usine Forms With Order unirnos 59 NACI GPS SAE S aan dde 60 Working wih Messaging incitan dietas 62 WORKING WIN MaS coa R e 64 Usine NIY COC EIO a a iio 64 Refreshing the My Location MA cis 64 COLNE DICCON rc 65 NET ela Oo A A ooo oo e BSO O E A 69 Creatina Landa RS una io 70 USING th Barcode SCAN sssini a iaaa iaaa iaaa aai 71 ro Anne A 73 AA ug 75 vi Actsoft Inc Rev 3 0 www actsoft com Navigating mComet Installing mComet Release 1 0 4 23 Install the application on your device before using mComet If you are installing an upgrade to an existing version of mComet you must first uninstall the existing version Contact Actsoft Technical Support for assistance with all uninstalls Allow Location Access You must first allow th
18. SSIGNMENT Return Date DECEMBER 28 Contact Phone Using the Application 12 Enter the Contact Phone and choose Send You can also display the submenu and choose Save to complete the form later June 25 2014 51 mComet for Android User Guide PLUMBING FORM dig ON ASSIGNMENT LY Reason Need Parts C Escalation Return Date DECEMBER 28 Contact Phone 8135556510 13 Confirm the action on the dialog screen Send Form Send Save Discard Cancel Form Preview You can also display the submenu and then choose Preview to review your completed form before sending 74 A 67 Form Preview PLUMBING FORM Customer Name The English Lab Under Warranty Yes Estimate Performed Description of Work Leak at base of toilet Estimated Cost 140 00 ustomer Accept Estimata Yes Job Completed T Mrez Me Parts Used Reason Parts Needed Water valve Return Date Contact Phone EA 52 Actsoft Inc Rev 3 0 www actsoft com Using the Application Working with Orders Orders works with the CT and Comet Mobile Worker applications With Orders workers use the device more for updating delivering and confirming orders Contact your system administrator to find out if you should use the Orders function Order Alerts You may receive an alert on your device to inform you when a new order has been dispatched or if an order has changed New order alerts wil
19. XOOM Motorola Droid 2 Motorola Droid X Sanyo Zio Samsung Captivate Samsung Gem Samsung Mesmerize Dell Streak 5 Kyocera Torque June 25 2014 i mComet for Android User Guide Peripherals mComet for Android Release 1 0 4 23 can be used with the following hardware peripheral s Pens HTC Scribe Pen Handset Functionality Instructions in this document are intended to be independent of any particular handset brand make or model As such only the software interface will be shown in most instances In this release the HTC Hero is used for illustrations Please see your handset user manual for specific instructions on button placement and features Document Ordering To order a copy of this or any other document in the Actsoft documentation suite contact your sales representative Documentation will be supplied to clients of Actsoft Inc only Technical Support and Training For technical support contact Actsoft at Email mailto support comettracker com Phone 813 936 1511 Fax 813 600 4539 Mail Actsoft Inc 10006 N Dale Mabry Hwy Ste 100 Tampa FL 33618 For training on the Actsoft product suite contact Scheduling 813 936 2331 then select menu option 3 Using mComet The mComet device application used with the Comet Tracker workstation application allows workers in the field to communicate efficiently with the home office Use mComet to clock in and out of work shifts enter information about jobs
20. affic Y Show on map A Navigate Directions Head north on White Barn Way 384 ft O Turn right to stay on White Barn Way 180 ft 5 Choose Show on Map to view a summary map as shown below W yg Fy L mew Dr a A x N O l E Y C gt McMullen Head north on White Barn Way 4 Riverglen of Brandon J j c Lakes of 4 Cristina j T E E c gt 9 Brandon 2 a Reserve m Boueta Rd Boyette Rd lt la y p E z a l Sie 0 w Na S EA N neh HES Ave lt n m ica Ave A B Actsoft Inc www actsoft com Rev 3 0 The map icons are as follows Table 3 Map Icons Using the Application Icon Definition gt Starting point Y Sy Turn markers Highlighted route Ending point T h Directional indicator Page icon touch to view text directions lt gt Segment review arrows touch to review each segment of your directions Q Q Resolution adjust tool zoom in or out 6 Use the forward and backward arrows to review each segment of your destination Use the plus and minus magnifying icons to zoom in or out on the map Additionally you can use the page icon El to view text directions dh Due to memory restrictions on some devices the entire set of maps may be unavailable for long routes 7 Choose Navigate to view a navigation style display on the device screen if you have access to Google Maps Undernea
21. age 21 for more information History Select the History icon to verify the sent status of completed or updated landmarks forms orders worker statuses timekeeping records etc As data is transmitted an entry is added to the History screen with time added and time sent timestamps If the transmission is successful a green circle displays on the record If the device is unable to send the data the Sent timestamp is blank and a yellow circle displays next to the record 22 Actsoft Inc Rev 3 0 www actsoft com Using the Application MA E j No Status Search T 10 02 2012 Order update 541349 DONE LN Added Oct 2 2012 10 15 18 A t 2012 10 15 19 AM As connectivity returns timestamps for the unsent records are added and the yellow circle changes to green indicating a successful transmission You can also use the Search field to search records using any criteria such as date record type or time Filtering Records You can set a filter to display only specific record types determine the maximum number of records to display on the screen or to hide the feature completely 1 From the History screen press the Menu key to display the Options screen on y No Status Panic Resume Timeout min 0 Employee Field 1 w Use Employee Break w Use Employee Lunch hand Use Timekeeping Break T Use Timekeeping Lunch w Show history Prompt for Archive Name 2 Ch
22. and receive updated forms while in the field Actsoft Inc Rev 3 0 www actsoft com Introduction About mComet mComet uses built in GPS tracking function to gather location information at specified time intervals and transmit the resulting data to the hosted server Purpose and Audience This document is intended for users and administrators of the mComet cellular application It provides the following information e Installation and setup e Configuration modification e Navigation e Working with customized forms and orders e Working with maps and getting directions Detailed information on the Comet Tracker software is not provided in this document Application Requirements e SD Card required for downloading mComet and image signature capture e Web browser installed on the Android device e Operating system Minimum 2 1 e ZXing Team Barcode scanner software installed on the device required for scanning e Unlimited Data Service Plan e Management application either of the following o Comet Tracker installed on a workstation o Comet EZ T Please contact Actsoft Technical Support about additional requirements for your device software version and or device model Release 1 0 4 23 June 25 2014 iii mComet for Android User Guide What s New in this Guide mComet Release 1 0 4 23 is a maintenance release No new software changes have been made However improvements have been made to existing features Revi
23. andard client pebble creek country club addr 10550 jerseys park dr tampa fl 3364 7 note maintenance visit ref Click on any hyperlinked text in the order information and send emails map address routes or dial phone numbers Select the text and display the submenu for options 4 When you are finished reviewing order information press the Back key The Order Screen redisplays When an order has been read the asterisk no longer displays in front of the order Searching Order Information Use the Search function to search through all dispatched orders to find a particular order 1 Choose the Search field to display the keyboard type in criteria and select the Search icon The Search function will search only the abbreviated order data displayed onscreen not the full text displayed when you select Read Order 54 Actsoft Inc Rev 3 0 www actsoft com Using the Application Y Orders ty e No Status Search actsoft Q 9 SVC STANDARD CLIENT ADDR 2321 N CRAWFORD ST TA 541347 DISPATCHED STANDAR 97 wie tr ty it POP Ped bed Pot 4 gt zxrxevbnrAm 2123 U Done 2 All orders meeting the search criteria will display or a message of No Orders if none are found Updating Order Status You must be clocked in to use the Status option with orders Order status updates are also displayed on the CT workstation Your CT administrator creates the order statuses availab
24. anner mode center the laser line inside the viewfinder rectangle on your scan The device will automatically scan the barcode Place a barcode inside the viewfinder rectangle to scan It db Scans may be unsuccessful if the data conflicts with form field constraints Release 1 0 4 23 June 25 2014 71 Index Adding images to forms 37 Adding signatures to forms 40 Advanced forms 43 field behavior 43 screen elements 43 Advancing multiple time statuses 28 Alerts repeat timer 22 Application requirements iii Application enhancements iv Auto link messages 62 orders 54 Barcode scanner 71 Changing pin code 18 Clocking in icon 32 Clocking in 32 Clocking on and off break 34 Clocking on and off lunch 35 Clocking out 33 Creating child forms 41 Delete Pin code 18 Deleting time records 28 Directions 65 Disabling time status cycle 31 Employee number field on Options screen 25 29 Enabling the Scribe Pen 11 Enforce Employee Status 31 Filtering messages 23 records 23 Form icons asterisk 14 camera 14 pen 14 Form preview 52 Forms adding signatures 40 advanced 43 archived 36 43 child 41 child field 36 feature 36 Getting directions 65 GPS Status 60 Handset requirements iii History filtering 22 viewing 22 History screen 22 Release 1 0 4 23 June 25 2014 Index Images 37 Installation via Play Store 7 via ZXing QR code 9 Installing mComet 7 Lan
25. automatic clock out Do not clock out if your device is set to clock out automatically 1 Select Timekeeping from the main menu The Timekeeping screen displays with your status of Currently Clocked In Release 1 0 4 23 June 25 2014 33 mComet for Android User Guide lt ON ASSIGNMENT Currently Clocked In 9 30 12 Total Clock 0 03 58 Clocked In 8 57 AM Clock Out Start Break 2 Choose Clock Out 3 Complete Clock Out fields using the keypad or with a scanner if required For information on completing fields with a barcode scanner see Using the Barcode Scanner on page 71 4 Choose Clock Out again The clocked out icon in the top right corner of the screen indicates that you are currently clocked out Clocking On and Off Break Use mComet to indicate when you are on or off break Break status time and date are automatically sent to the CT workstation 0 You cannot use any mComet functions outside Timekeeping while on break You may however use the device functions 1 Select Timekeeping from the main menu 2 Choose Start Break The screen indicates your status and records the length of your break End Break is now highlighted as it is the next status in the time cycle 34 Actsoft Inc Rev 3 0 www actsoft com Timekeeping Ap S ON ASSIGNMENT 2 Clocked In 4 57 PM Started Break 7 02 PM End Break 3 To end your break select End Break Clocking On and Off L
26. de screen If no pin code has been set the Pin Code screen will not display 3 Select Options on the Setup screen o A 3 No Status Account Number User Number 4 On the Options screen enter the number of the field that contains the Employee Number in CT into the Employee Field field See your CT administrator for this number You cannot enter a value greater than the number of available Clock In fields The Employee Number field defaults to 1 if setup data has not been downloaded before this field is specified ae No Statug Panic Resume Timeout min 0 Employee Field 1 __ iw Use Employee Break i Use Employee Lunch Use Timekeeping Break Use Timekeeping Lunch Show history Prompt for Archive Name Release 1 0 4 23 June 25 2014 29 mComet for Android User Guide 5 Select Use Timekeeping Break to include the On Break and Off Break events in the time status cycle If a worker is currently clocked in the next event is On Break me No Status Panic Resume Timeout min 0 Employee Field 1 v Use Employee Break le Use Employee Lunch Use Timekeeping Break Use Timekeeping Lunch Show history Prompt for Archive Name Dore 6 Select Use Timekeeping Lunch to include the On Lunch and Off Lunch events in the time status cycle e C No Status Panic Resume Timeout min 0 Employee Field 1 v Use Employee Break w Use Employ
27. display in the status bar of the screen Click Ok to resume mComet E MO SEDO Panic Resume Timeout min 0 E Employee 8 Field 1 Use Employee Break Use Employee Lunch Use Timekeeping Break Use Timekeeping Lunch Show history Prompt for Archive Name Panic mode is set up to work using the volume keys on either side of the device Activating Panic Mode 1 Press the Volume Up or Down key on the left side of the device for 5 seconds The device vibrates briefly and the panic icon Y displays in the upper right corner of the screen 2 Deactivate panic mode by again pressing the up or down volume key for 5 seconds June 25 2014 19 Using the Application Using the Application Worker Status Release 1 0 4 23 Use Worker Status to communicate your availability to the office Before you choose a status No Status displays on the title bar After you choose a status the updated status will display on the device and the CT workstation Administrators can link statuses to forms for additional information For example an Available or Unavailable status can be linked to a From Time To Time form that must be completed before the status is accepted Select Worker Status from the main menu Select a status from those listed onscreen Statuses with accompanying forms will display an icon on the right No Status 1 ON ASSIGNMENT 2 ON SITE Complete any forms linked to the status you have chosen i
28. dmarks creating 70 option 70 Lists 14 Map Icons 58 67 Map submenu options 69 Maps refreshing my location 64 mComet installation 7 setup 15 mComet menu Supervisor option 27 Menu icons clock in 14 clock out 14 Directions 13 Forms 13 GPS Status 13 landmarks 13 main menu screen 13 Messaging 14 My Location 13 orders 13 setup 13 Status 13 Supervisor 13 Time Punch 13 Timekeeping 13 Messages auto link 62 filtering 23 sending and receiving 62 Messaging 62 Mode panic 18 My Location 64 setting zoom 64 New mComet features iv New user setup 16 Options screen Enforce employee status 31 Order alerts 53 Orders 13 53 auto link 54 refreshing 56 searching 54 Panic mode activating deactivating 19 icon 18 19 setup 18 Panic resume timeout 19 73 mComet for Android User Guide Pin code 29 changing 17 delete 18 for supervisor time entry setup 25 setting 17 Previewing forms 52 Reading orders 53 Refreshing orders 56 Refreshing maps 64 Required fields 14 Returning from suspended status 16 Route map 56 Screen elements calculation fields 44 decision fields 43 deleting a drop down list value 44 drop down lists 43 email field 44 repeatable fields 44 searching a drop down list 43 signature field 45 Scribe Pen 11 Searching orders 54 Setting up Panic mode 18 Settings pin code 17 Setup 15 new user 16 supervisor time entry 25 worker time entry 29
29. e device to receive signals from any location For best tracking performance the location settings should be set to High Accuracy Note that menu names designations may appear differently on different devices La Press the Menu key Choose Settings Choose Location Choose High Accuracy and then choose Agree on the Location consent dialog Press the Home key to return to the home screen Now install mComet in one of two ways e via the Play Store formerly Android Market e via ZXing Team barcode See Via ZXing Team barcode scan on page 9 mComet Installation via Play Store From the home screen choose Play Store Y Enter Actsoft in the search field Select Install on the Actsoft Comet Tracker information screen June 25 2014 7 mComet for Android User Guide 3 Apps Actsoft Comet Tracker ACTSOFT INC instal xen Sep 28 2012 5 000 downloads 2 05MB RATE amp REVIEW WHAT S NEW Fixes for Repeatable helds Should be able to archive forms once again on the latest version 4 Choose Install to confirm mComet application access permissions SR mComet Do you want to install this application It will get access to Allow this app to e Your location NG a o C Your personal information Network communication tu etwork acce aw wit f T i de Cancel Install 5 Choose Done to return to the Home screen or Open to run mComet now If you press Done you can return
30. ee Lunch G Use Timekeeping Break w Use Timekeeping Lunch Show history Prompt for Archive Name Using Time Punch Use Time Punch worker time entry to clock other workers in out on off lunch or on off break If the Time Punch icon displays on the main menu the Supervisor Time Entry icon will not display 1 Select Time Punch from the main menu Actsoft Inc Rev 3 0 www actsoft com Using the Application The Time Punch screen displays Note that fields on the screen may vary Time Punch D Clock In Break On Lunch On Clock Out Break Off Lunch Off 2 Complete any required fields and select a time status 3 Choose Ok to confirm the status change i The worker s changed time status will not display onscreen Disabling the Time Status Cycle If multiple workers who are already logged on will be sharing a single device it is possible to disable the default time status cycle on the device You can do this on the Options screen 1 On the Options screen select the Enforce Employee Status checkbox and choose Done Y l l E No Status Panic Resume Timeout min 0 Employee Field 1 lt Use Employee Break Use Employee Lunch Y Use Timekeeping Break Y Use Timekeeping Lunch 2 Enforce Employee Status k nan m Show history Prompt for archive name Done Release 1 0 4 23 June 25 2014 31 mComet for Android User Guide Clocking In
31. ephone Number When your PTN is configured in Comet Tracker mComet will automatically log you on upon initial installation A form used multiple times to enter related data For example multiple parts used on a service call can be entered into separate repeatable forms The number of satellites used for pinpointing the device location Found on the Tracking Status screen Actsoft Inc Rev 3 0 www actsoft com SMS Form Time status cycle Type User number UTC ZXing Release 1 0 4 23 Glossary A communication service standardized in the GSM mobile communication system using standardized communications protocols allowing the interchange of short text messages between mobile telephone devices A user defined event or item added into the Form area of mComet A linear set of user work statuses Clocked In Clocked Out On Break Off Break On Lunch Off Lunch used to advance workers through their workday The source type s used for the latitude and longitude Found on the GPS Status screen An Actsoft issued number used for access to the mComet on the device Universal Time Coordinated Found on the GPS Status screen Pronounced zebra crossing ZXing is the barcode image processing application developed for Android devices June 25 2014 77 02014 Actsoft Inc All rights reserved mComet Comet Tracker and the Comet Tracker logo are trademarks of Actsoft Inc Android and related trademarks names and
32. es 3 On the Pin Code screen enter up to 30 numeric characters for your pin code el 2 No Status Enter new pin code 4 Choose OK The pin code is recorded and the Setup screen displays Release 1 0 4 23 June 25 2014 17 mComet for Android User Guide 5 On the Setup screen display the submenu and choose Done Changing the Pin Code 1 From the main menu choose Setup or Supervisor e 2 Display the submenu and choose Set Pin 3 Enter the Old Pin Code and then the New Pin Code Choose OK No Status Enter old pin code Enter new pin code i To delete the Pin Code enter the old Pin Code and leave the Enter New Pin Code field blank Setting up Panic Mode Panic mode tracks the device during an emergency In panic mode mComet obtains and transmits new position information to the CT workstation every 5 seconds The CT workstation shows that the user has activated panic mode i Order and message icons are hidden when panic mode is active 18 Actsoft Inc Rev 3 0 www actsoft com Release 1 0 4 23 mComet Setup Panic Resume Timeout Use Panic Resume Timeout to set the number of minutes that pass before mComet will be resumed if suspended This allows you to quickly access mComet and press the appropriate button or key to alert the office to an emergency Panic Resume Timeout is set at zero 0 or Off by default When mComet is resumed mComet will sound a notification vibrate the device and
33. etup using your PTN Personal Telephone Number if it has been configured in Comet Tracker If your PTN has not been configured enter your Account Number and User Number manually on the setup screen Complete the setup process while you are in network coverage Your account and user number are stored on the device Choose Setup to change this information All archived forms on the device will be deleted if the device setup is modified Complete and submit any forms with data that cannot be replicated 1 On the devices main menu choose mComet to start the application The mComet icon will display on the main menu only if you have set it to display there See Setting Application Options on page 11 for more information on this setting The mComet Setup screen displays Account Number User Number Done 2 Enter your company s Account Number provided by Actsoft and User Number You only need to complete this information the first time you run mComet 3 Choose Done to save the setup information mComet sends the account and user information and downloads the device settings from the server The mComet menu displays User setup is now complete Menu options are determined by your Comet Tracker administrator Release 1 0 4 23 June 25 2014 15 mComet for Android User Guide New User Setup If you have selected mComet from the Play Store and do not have an account a new splash screen will display This screen
34. f necessary Choose Send The new status will display on the title bar Now your login is associated with your selected status until you change it If you choose an incorrect status repeat the process June 25 2014 21 mComet for Android User Guide Using Repeat Timer Alerts with Worker Statuses Repeat timer alerts can be linked to worker statuses to provide ongoing updates With repeat timers a time interval is associated with a status For example a 15 minute timer can be associated with the Started Route status to estimate how long it takes a worker to reach a destination This information can help administrators to assign jobs and manage workloads more efficiently When repeat timer alerts are set up for your device in CT the device will e resume mComet for validation if mComet has been suspended e display a repeat timer message e sound an audible alert e vibrate the device When the repeat timer alert sounds the device will display the following message onscreen This status lt name gt requires a check in every lt n gt minutes Choose Ok to confirm your status The repeat timer continues to time your activity or status in the background Each time the message is cleared the updated status is sent to the CT workstation To change the status when you have completed the conditions of the timer alert return to the Worker Status icon on the main menu and change the status See Worker Status on p
35. from the main menu 2 When the Supervisor Time Entry screen displays press the Menu key and choose Add Employee GNMENT E lt ON ASSIGNMENT Add Employee Set Pin 3 Complete any required clock in fields and choose Clock In as shown below Release 1 0 4 23 June 25 2014 27 mComet for Android User Guide C E ON AASSIGNMENT EY Emp Num 7 gt Veh Num 13 gt Load Type Lumber gt After you have entered and completed data for multiple workers the Supervisor Time Entry screen will display a listing of worker or supervisor entered records Jl Ty N 7 ON ASSIGNMENT DW teen C 1 Start 9 30 4 54 16 PM Duration 0 00 02 Clock In Out Break On Off Lunch On Off 4 Torecord the next event for one worker select the worker and choose an event 5 To advance multiple worker statuses check All and choose an event such as Clock In Out or Lunch On Off mComet will perform the action on only the statuses logically affected by the change 6 To delete a record choose a worker display the submenu and select Delete To delete all records display the submenu and choose Delete All Or press and hold a single record and select Delete All 28 Actsoft Inc Rev 3 0 www actsoft com Using the Application Setting Up Worker Time Entry Set up worker time entry to advance other workers to the next time cycle event 1 Choose Setup from the main menu 2 If prompted enter the Pin Code on the Pin Co
36. ge Status Available forms depend on the orders status If no forms are associated with a status mComet displays No form is associated with this order status 3 Choose a form for data entry 4 ON ASSIGNMENT 1 Default 2 PLUMBING FORM 3 SERVICE CALL 4 Use the device keyboard or barcode scanner to complete the information for each form field For information on how to complete form fields using a barcode scanner see Using the Barcode Scanner on page 71 Viewing GPS Status Use GPS Status to view your GPS location data You may need to clock in to mComet first 1 Select GPS Status from the main menu 6 60 Actsoft Inc Rev 3 0 www actsoft com a clear view of the sky a ON ASSIGNMENT Last Position Time Oct 1 2012 10 08 50 AM Type GPS Sats 6 Lat N 27 d 51 m 23 s 27 85641 d Lon W 82 d 18 m 9 s 82 30259 d Stored 62 Current Time LCL Oct 1 2012 10 11 11 AM UTC Oct 1 2012 2 11 11 PM 2 Review the information 3 Choose Update to update the data or choose the Back key to return Table 2 GPS Tracking Status Screen Data Using the Application If GPS is unavailable an error message will display GPS failed Please try again in Data Definition Last Position Last position obtained by the device Time Time the last position was obtained displayed in Universal Time Coordinated Type The source used to determine the last position GPS indicates GPS satellites and
37. h a 541349 ON SITE STANDARD 8 2 4541354 DISPATCHED STANDAR 541347 DISPATCHED STANDARI Read Order Refresh Change Status Route Map Descending 56 Actsoft Inc Rev 3 0 www actsoft com Using the Application The default location for the starting point is your current location mComet will pinpoint your location and insert it My Location in the Starting point field 2 To enter a different starting point select the Starting point field and use the keyboard to enter a different address or choose a point on the screen al My Location 4 GET DIRECTIONS HP WE ME y Y 9 my eS HP HS H HP ae HE gt zxcvbnm a nz Y _ Bee 3 Choose the transportation mode car bus bike or walking and select Go Google maps returns with the route information page e Search Results Current location Destination Number of miles Est travel time e Show on map select this to see the route on the map e Navigate available only if you have access to Google maps e Directions turn by turn text directions from the location specified 9 My Location Actsoft Suite 30 8910 North Dale Mabry Highway Tampa FL 33614 26 mi about 39 min 54 min in traffic Y Show on map A Navigate Directions Head north on White Barn Way 384 ft O Turn right to stay on White Barn Way 180 ft Release 1 0 4 23 June 25 2014 57 mComet for Android User Guide 4 Choose Show
38. l display on the devices status bar You must be within the network coverage area to receive new order alerts When an order alert message displays click on the alert from the status bar to refresh the order information Reading Orders With Orders you can receive view and update information about orders dispatched to the device You can also enter additional information and update order status Up to 200 orders at a time can be displayed on the device When you reach 200 you must purge viewed orders to receive new orders Additionally on tablet devices a notification will display when CT has deleted an order If there are no orders assigned to you No Orders displays at the top of the screen Unread orders are preceded by an asterisk Additionally you can sort the orders in ascending or descending order according to time and date received If an order you have chosen has been deleted by your system administrator an error dialog will display 1 Choose Orders from the main menu The number of orders will display on the icon 2 Onthe Orders screen choose an order to view OR display the submenu and choose Read Order Release 1 0 4 23 June 25 2014 53 mComet for Android User Guide ty No Status Search a SVC STANDARD CLIENT ADDR 2321 N CRAWFORD ST T 541347 DISPATCHED STANDARI Read Order Refresh Change Status Descending 3 Review the order information ty No Status svc st
39. le Your CT administrator may set statuses so that they must be selected in a certain order If you choose a status that is out of order mComet will display an error message and you will have to choose another 1 On the Orders screen choose an order display the submenu and choose Change Status 2 Select a status and choose Done Any forms linked to your chosen status will display Order Status DISPATCHED ON SITE DONE Done Release 1 0 4 23 June 25 2014 55 mComet for Android User Guide 3 Display the submenu and choose Done when you are finished entering required data in any linked forms The updated status displays in the order summary information on the device and on the CT workstation 4 Tocancel the status change and choose a different status display the submenu and choose Cancel Refreshing Orders To view new orders that have been dispatched to you refresh the order information To refresh orders manually 1 From any Order screen display the submenu and choose Refresh 2 Any new orders assigned to you are then displayed on the Order Screen with an asterisk on the left Using Route Map Route Map uses the address sent with an order to show directional maps or text detailing the route between two locations You must be within network coverage to view maps Google Maps is used for route mapping 1 Select an order display the submenu and select Route Map E ON ASSIGNMENT Searc
40. ll change to green when it is acceptable Click plus to add the address to the contact list Signature field Include signatures for form completion or customer approval dolor sit amet consectetur adipiscing elit Nullam id ipsum lorem integer ac suscipit dul eget rhoncus libero Aliquam aliquet diam at nel hendrerit The following scenario illustrates how advanced forms can be used June 25 2014 45 mComet for Android User Guide Below is the process flow of the preceding scenario Sample Service Call Workflow Legend Conditional Section SERVICE CALL WORKFLOW Non Conditional Data Action Repeatable Fields z Start Customer Name End Svc Call Y End The following pages illustrate the device screens and steps that correspond to the preceding service call flow and scenario Actsoft Inc Rev 3 0 www actsoft com Using the Application 1 Select a form type from the Form Selection screen 4 ON ASSIGNMENT 1 Default 2 PLUMBING FORM 3 SERVICE CALL 2 Begin the form entering any required information Drop down arrows indicate that there are data choices for a field Fields with asterisks are required and camera activated fields display a camera icon Decision field sections are shaded note that additional information will display based on the choice you make for Estimate Performed PLUMBING FORM dp j ON ASSIGNMENT Customer Name Under Warranty
41. mes as needed to list all parts used Parts New 0 ON ASSIGNMENT EZ 6 Add more information about the part type s used on the repeatable screens that follow and choose Done Release 1 0 4 23 June 25 2014 49 mComet for Android User Guide y ON ASSIGNMENT Part EN840795732049 1 Quantity After you complete all necessary repeatable forms the main form will redisplay for completion 7 Continue to the next decision field section of the form Job Completed Select No ON ASSIGNMENT pirts Used Job Completed O Yes o No Reason Need Parts Escalation Parts Needed Return Date Contact Phone 8 Enter the reason for the status and continue to the Parts Needed repeatable section Parts Needed 9 Enter the parts needed in the repeatable form Additionally if the form field has been configured you can add images to the form You can also edit images you have captured See Image Editing on page 38 for more information These images will display within the form as thumbnails Click on the thumbnail to view an enlarged resolution of the image 10 Select More to add more repeatable forms and Done when you are finished 50 Actsoft Inc Rev 3 0 www actsoft com Release 1 0 4 23 New Repeatable Form 1 1 las E ON ASSIGNMENT Part No WATER VALVE Quantity COS 11 On the main form continue with the next portion the Return Date PLUMBING FORM K ON A
42. nally you may need to clock in to access this option 1 Choose Landmark from the main menu a When the map displays double tap it to select a point manually Zoom in to select a point on the map Your location is selected by default After you select a location the Latitude and Longitude fields are populated automatically 2 Ifyou want to select a position that is not displayed on the map press the Menu key and choose Enable Map Pan to move the map 3 Select the Name field and use the keyboard to enter a name Pp 7 No Status Name Latitude 27 893346 w Longitude 82 333349 s Y FA 8 NS Double tap map to specify location manually 4 Complete any additional fields displayed on the screen 5 Choose Done when you are finished The landmark data is sent to the application server and is available on the CT workstation 70 Actsoft Inc Rev 3 0 www actsoft com Using the Application Using the Barcode Scanner mComet uses your device s ZXing Team barcode scanner to scan barcodes Install the ZXing Team barcode scanner for Android devices first When using the device as a scanner you do not have to manually enter data into forms 1 Navigate to one of the four 4 screens that allow barcode scans e Form Child form e Repeatable Form 6 Clock In 6 Clock Out 2 Go to a form field that is configured to accept a scan and the scanner will be invoked automatically 3 When the screen converts to sc
43. number of available Clock In fields The Employee Number field defaults to 1 if setup data has not been downloaded before this field is specified Release 1 0 4 23 June 25 2014 25 mComet for Android User Guide Employee 8 Field 1 v Use Employee Break v Use Employee Lunch Use Timekeeping Break _ Use Timekeeping Lunch __ Show history Prompt for Archive Name 5 Select Use Employee Break to include the On Break and Off Break events in the time status cycle If a worker is currently clocked in the next event is On Break The On Break event will be available on the Supervisor Time Entry screen Panic Resume Timeout min 0 Employee Field 1 v Use Employee Break 4 Use Employee Lunch v Use Timekeeping Break _ Use Timekeeping Lunch __ Show history L Prompt for Archive Name 6 Select Use Employee Lunch to include the On Lunch and Off Lunch events in the time status cycle The lunch event will be available on the Supervisor Time Entry screen Actsoft Inc Rev 3 0 www actsoft com Using the Application e y No Sue Panic Resume Timeout min 0 Employee 8 Field 1 Use Employee Break Use Employee Lunch 4 Use Timekeeping Break Use Timekeeping Lunch Show hestory Prompt for Archive Name Using the Supervisor Time Entry Feature Your CT administrator creates the fields on the time entry screens 1 Select Supervisor Time Entry
44. olor sit amet consectetur adipiscing elt Sed tempus risus corrals nunc feugiat nec moleste mi o pecing John Doe 3 Choose Close to accept the signature or Delete to re sign 4 If necessary display the submenu and choose Images to review signatures before submitting 5 Choose Send when you are finished Creating Child Forms Create a child form to enter additional information for a main form 1 From a Form screen display the submenu and select More and then choose Child Form The Child Fields screen displays The title bar shows the number of the current record and the total number of child records created Fields with cameras on the ends activate the device camera Ne 4 ON ASSIGNMENT Part Number wd Company gt Pay Collected gt 2 Complete the fields entering up to 30 characters in each field Use the arrow keys to page through the forms For information on how to complete fields using an optional barcode scanner see Using the Barcode Scanner on page 71 Release 1 0 4 23 June 25 2014 41 CIS mComet for Android User Guide 3 To add another child form select More or display the submenu for more child form command options 4 Choose Done when you are finished with the Child Form and Done again when you are finished with the main form 5 Choose Send when you are finished with both forms 42 Actsoft Inc Rev 3 0 www actsoft com Using the Application Advanced Forms
45. on Map to view a summary map as shown below u Sue 115 eag oP McMullen Head north on White Barn Way Riverglen of Brar do V 1 gt H Brandon 2 Reserve Boyette Rd T BoyetteRd 2 10 BUIS oc 32 a m 3 Mm oo y A a iS uit a Qi reh MOSS Aua The directional icons on the map are as follows Table 1 Map Icons Icon Definition gt Starting point Y E Turn markers Highlighted route Ending point y A Directional indicator El Page icon touch to view text directions gt Segment review arrows touch to review each segment of your directions Q Q Resolution adjust tool zoom in or out 5 Use the forward and backward arrows to review each segment of your destination Additionally you can use the page icon to convert to text directions Use the plus and minus magnifying icons to zoom in or out on the map dy Due to memory restrictions on some devices the entire set of maps may be unavailable for long routes 6 Touch Navigate to view a navigation style display on the device screen Note You must have access to Google Maps to access the Navigate option 58 Actsoft Inc Rev 3 0 www actsoft com Using the Application 7 Choose the Page icon to view route directions in text format El The Directions screen displays with text directions for the entire route U I mi Take the 2nd right to stay on Laurel Ledge Dr 479 ft Tu
46. oose your desired settings for the fields displayed onscreen Release 1 0 4 23 June 25 2014 23 mComet for Android User Guide 24 3 Timekeeping vr Orders Landmarks Forms Supervisor Panic Alerts Clear all Records Ok Cancel Select Ok If you opt to hide history records they continue to be stored and are available when History is re enabled Actsoft Inc www actsoft com Rev 3 0 Using the Application Working with Time Entry Supervisor time entry and worker time entry allow supervisors and workers to change time cycle statuses The time entry records are also available on the CT workstation and can be modified as necessary Supervisor time entry or Worker time entry must be activated for your account by Actsoft Comet Tracker Support Note Supervisor time entry and worker time entry will not display together on your device if you have one you will not have the other Setting Up Supervisor Time Entry 1 Choose Setup from the main menu 2 If prompted enter the Pin Code on the Pin Code screen If no pin code has been set the Pin Code screen will not display 3 Select Options on the Setup screen x 2y No Status Account Number User Number 4 On the Options screen enter the number of the field that contains the Employee Number in Comet Tracker into the Employee Field field See your Comet Tracker administrator for this number You cannot enter a value greater than the
47. rn left at McMullen Rd 0 4 mi Take the 1st left onto McMullen Rd McMullen Loop 0 9 mi Continue onto Park Dr r 0 5 mi Turn right at Balm Riverview Rd 0 1 mi Turn right at FL 43 N US 301 N 2 5 mi Taba tha T 8 Touch each segment of the directions to view the segment in map format 9 When you are finished viewing the directions press the Back key 10 To view your progress along the route press the Back key and continue to press the forward arrow at the bottom of the screen A new route summary map displays showing your current location along the original route The turn by turn maps and the directions will begin from your current location on the original route 11 To exit the route map screen and return to the directions summary menu press the Back key 12 When you finish viewing direction screens continue to press the Back key until you are at the main menu Using Forms with Orders Workers can use Orders along with Forms to record additional information for an order Form fields can be linked to an order status to allow workers to complete information that is relevant to the order s status 1 On the Order screen select an order and display the submenu 2 Choose Form Release 1 0 4 23 June 25 2014 59 mComet for Android User Guide ty No Status client pebble creek country club addr 10550 jerseys park dr tampa fl 3364 note maintenance visit ref Next Status Chan
48. sion History Version DELS 1 0 January 1 2009 Manual redesign 2 0 April 21 2009 Manual redesign 3 0 February 22 2010 Manual restructure Comments Symbols Used Frequently in this Document Type What it Means O Important Note 95 Warning action may adversely affect application or device performance Actsoft Inc www actsoft com Rev 3 0 Introduction Contents Contents ABOUT MCOME sisi class ca ca ae o i Mstaling MOM iia 7 Ena le tne Serbe Pe add 11 UNINSEAIING MCOMEE sin iinarniiiiralaicicds 11 Getting to KNOW THE Application iii A AAA AAA AAA AAA AAA 13 Men ICONS aaea ASSA aaa 13 Required Fields anabi TTT 14 SEtING UP MC O Medi is 15 NEW USEr SETUD H 16 SUspenaine and return TO Mco Media 16 Setting a PIM COG ii A AAA AAA AAA AA AAA AR AAA AA AAA AAA AAA AAA AAA 17 CRaN eine tie PICOS is ri EI AAA AAA 18 Seine p Panic 0 Tes ala 18 Activating Fane Mode dada a 19 Using TNE AD DIC ATION sara 21 Worker Status AA AA 21 Using Repeat Timer Alerts with Worker StatuSes ccccccccssssccccesssececcaenecceeseeseceeseaeeeeeseeeceeseeeseeeeeseeaseeessaaseceesaeaseeesegaeeeesages 22 o e A A an aweroundacamecat cna piueaimager a 22 Ferne RECO Sa AAA AAA AAA SAA EE 23 WOFKINO WIN TIMO Enri tna 25 SEU UT SUS VSO TIME EN Ad OA 25 Usine the Supervisor Time SS e T 27 Setine Up Worker Time Mtr TTT 29 TE RIT S E kaeran ees sess awit unas paw oars bac isd Stes ws Sais AA 30 Disabline the Tne e EVI 31 8 Ta 2
49. splay before you can proceed i Forms cannot be archived when combined with Orders To begin working with forms 1 Select Forms from the main menu O 2 Select a form from the Form Selection screen The Form Selection screen lists advanced forms blank default forms and archived forms Ap y ON ASSIGNMENT 1 Default 2 PLUMBING FORM 3 SERVICE CALL 3 Use the device keypad to complete the form Fields with asterisks are required The Service Call screen is shown below Actsoft Inc Rev 3 0 www actsoft com Using the Application s E ON ASSIGNMENT Name The English Lab Order Number EN 02221972 Service Type Tap elect value Status Partial Pymt gt m Parts Ordered Tao t value Fields with camera icons will invoke the camera for image capture Drop down arrow fields feature data to choose from For information on how to complete form fields using a barcode scanner see Using the Barcode Scanner on page 71 4 Choose Send to send the information to the server Or you can choose to archive the form Two options exist for saving e Save Save the form to the device e Save Send Send the form you are completing but save a copy on the device to re use later If you have selected the Prompt for Archive Name checkbox on the Options screen you will be prompted to enter a form name at each save Or long press an archived form from the Form Selection screen to rename it Adding Images
50. th Navigate the Directions section of the screen shows route directions in text format U I mi O Take the 2nd right to stay on Laurel Ledge Dr 479 ft O Turn left at McMullen Rd 0 4 mi O Take the 1st left onto McMullen Rd McMullen Loop 0 9 mi Continue onto Park Dr 0 5 mi Turn right at Balm Riverview Rd 0 1 mi O Turn right at FL 43 N US 301 N 2 5 mi Release 1 0 4 23 June 25 2014 67 mComet for Android User Guide 68 10 11 12 ACTS You may also choose each segment of the directions to view the segment in map format When you are finished viewing the text directions press Back To view your progress along the route press the forward arrow at the bottom of the map screen A new route summary map displays showing your current location along the original route The turn by turn maps and the directions will begin from your current location on the original route Press Back to exit the route map screen and return to the directions summary menu If you are finished with the directions screens continue to press Back until you are at the main menu Actsoft Inc Rev 3 0 www actsoft com Map Submenu Options Using the Application Additionally maps will display varied submenu options based on which map sequence you are viewing Below are the options shown in the map submenus Table 4 Map Submenu Options Option o Directions dag ZF Layers 680 More 2 2 PS
51. the Satellite Mode map and labeled with a flashing bulls eye 64 Actsoft Inc Rev 3 0 www actsoft com Using the Application 3 Toexitthe map press the Back key Getting Directions Use Directions to get driving directions Directions must be enabled by Actsoft Technical Support Additionally you must be within network coverage to view maps 1 Select Get Directions from the main menu 2 Choose My Location to enter another location as the starting point Your current location is the default value in this field Select from a bookmarked location or use the keyboard to enter an address E PA 7 19 Directions My Location d GET DIRECTIONS BSD D Y E ii gt t ds SZ Egi HD EIN HE n zx ca cvbnm s m2 Y _ Bea 3 Select Ending point to enter an address or select from a list of bookmarked addresses 4 Choose the mode of transportation car bus bike or walking and select Go OCRE The Search Results summary page follows e Search Results o Current location Destination Number of miles Estimated travel time e Show on map select this to see the route on the map e Navigate available only if you have access to Google Maps e Directions turn by turn text directions from the location specified Release 1 0 4 23 June 25 2014 65 mComet for Android User Guide 66 py My Location Actsoft Suite 30 8910 North Dale Mabry Highway Tampa FL 33614 6 26 mi about 39 min 54 min in tr
52. the HTC Pen device 4 Choose Done Uninstalling mComet Uninstall mComet before installing a new version of the application Contact Actsoft Technical Support at 813 936 1511 for assistance with all uninstalls Release 1 0 4 23 June 25 2014 11 Getting to Know the Application Getting to Know the Application Menu Icons Icon o 6 f 4 AR S 2 E Release 1 0 4 23 mComet provides several ways to navigate through the application e Menu Icons e Submenus e Lists Name Supervisor Timekeeping Time Punch GPS Status Directions My Location Status Forms Landmarks Orders Setup Use Main Menu Screen Supervisors can change worker time statuses remotely Manage workday time events such as clocking in clocking out on off break Manage your own time events and other worker s if you know the necessary credentials Time Punch differs from Supervisor Time Entry in that you do not have access to all clocked in workers Monitor the locations of assets such as handsets Access directions to any location View your location on the map Update worker job or form resources Add forms tasks for any type of job function such as a service call delivery etc Add a landmark for a specified location View and update order information The number of unread orders displays on the icon Enter Account Number User Number set up scanning devices or configure
53. tion on the device There are four 4 versions of Comet Tracker e Comet EZ Web version e Comet Tracker e Comet Mobile Worker e Comet Tracker Lite device tracking only no desktop application required A shaded area of a device form that contains data that the user must respond to Depending on the user s response additional sections may display for completion A mComet feature used to record and store data on the device A form can be set up for any type of job function service call delivery customer visit etc Forms is available only if it has been configured by your system administrator Your system administrator creates the customized fields for data capture Global System for Mobile communications GSM is a digital mobile telephony system that is widely used in Europe and other parts of the world It uses a variation of time division multiple access TDMA and is the most widely used of the three digital wireless telephony technologies TDMA GSM and CDMA GSM digitizes and compresses data then sends it down a channel with two other streams of user data each in its own time slot It operates at either the 900 MHz or 1800 MHz frequency band A satellite based radio navigation system that consists of three segments the satellite constellation ground control network and user equipment People use GPS on their mobile devices for navigation software applications June 25 2014 75 mComet for Android
54. unch Using the Application Use Timekeeping to indicate when you are on or off lunch Lunch status time and date are automatically recorded and displayed on the CT workstation 1 Select Timekeeping from the main menu O 2 Choose Start Lunch The screen indicates that you are on lunch and starts recording your lunch break Timekeeping 4 No Status J I Clocked In 1 02 PM Started Break 3 07 PM Stopped Break 3 37 PM Started Lunch 5 00 PM Clock Out Start Break 3 To end your lunch select End Lunch Release 1 0 4 23 June 25 2014 35 mComet for Android User Guide Working with Forms 36 Use the Forms feature to record information on the device A form can be set up for any type of job function service call delivery customer visit etc Forms is available only if it has been configured by your system administrator Your CT administrator creates the customized fields for data capture When you send completed form information from the device Comet Tracker automatically records the date and time of completion You can also create child records to enter more information about a main form You can also enter and save form data retrieve it later and edit it The number of archived forms that can be stored is limited to the device s memory If you change the user and account number on a device with stored forms all the archived forms will be deleted A warning message will di

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