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IP Camera User`s Manual
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1. and delete device 64 7 3 4 Switch Channel e Select the numbers showed in Area 3 in Figure 49 to switch channels select Area 2 to switch channel group and then select the numbers in this channel group to switch the channels e Switch the channels within different devices If you want to switch to the channels on other devices steps as below 1 Press Ml to stop or turn the playing video off 2 Click on display interface like Area 1 in Fig 49 then access device list interface like Fig 90 demo 3 gt Es 192 168 10 215 demo2 gt 5 192 168 10 11 Fig 49 Fig 50 3 Select the device which switched to will show the channel list of this device like Fig 51 as below IP Camera User s Manual p demo 192 168 10 215 demo2 192 168 10 11 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Fig 51 4 Select the channels in the channel list of this device turn back to display interface to view the o t v camera of this chamnel 7 3 5 PTZ Control Left slip MM to PTZ Control like Fig 52 as below Playing Playing Fig 52 Function keys of PTZ control as below MEARE conto PTZ direction EIES 260m in and zoom out E ed Change focus NIE change aperture 7 3 6 Local Video The videos will be saved on the phone after recording the videos Steps as below Note If there is no memory card on phone the record functio
2. IP Camera User s Manual Chapter 3 Live Preview After user have logged in enter into the live preview interface or click Live Video button in menu bar to enter this interface The interface of Live Video is shown in Fig 5 ra Preset Configure Video P Play Capture 0 Talkback A Show Alarm io CEN CE Numbers of browsing the camera 0 Fig 5 In the Live Video interface users can do operations like Play Stop Record Capture Talkback Show Alarm Preset Configure Video Parameters Configure Full screen Viewing and PTZ Control etc Play Click this button to open the current video screen Stop Click this button to close the current video screen Record Manual recording switch Automatically record current video and save them in AVI format after to the storage directory after the recording function turned on The state is changed to enable recording click this button to stop recording Capture Click this button to snap the current image and automatically save it in JPG format to the storage directory Talkback Audio talkback switch The talkback between PC and IP camera can be performed audio after enable audio talkback device is installed to the IP camera The state is changed to MAA talkback click this button to stop talkback IP Camera User s Manual Show Alarm Click this button to pop up alarm information list it shows the alarm IP alarm time
3. IP Camera IE Browser User s Manual For WindowsXP 2003 Win7 Vista IP Camera User s Manual Preface Thank you for using our IP camera products This series of products are all in one IP cameras designed for network video surveillance including box IP camera infrared box IP camera dome IP camera speed dome IP camera etc The products adopt H 264 BaseLine Profile Level 4 0 video compression format support three stream support ONVIF protocol and adopt high speed embedded 3A AWB AF AE to make the image clearer smoother and more realistic Built in Web Server allows users to easily perform real time monitoring and remote control over front end cameras via IE browser This series of IP cameras is suitable for medium sized and small enterprises families and other environments that require remote network video transmission and monitoring The products are easy to install and operate IP Camera User s Manual Statement Contents in this manual may be different from the edition that you are using There may be technical inaccuracies or typographical errors in the manual e Should any unsolved problem occur given that the product is used according to this manual please contact our technical support department or your product suppliers e The content of this manual may be updated at irregular intervals without prior notice Audience This manual is suitable for engineers as follow e System planning person e Techn
4. EE Fig 78 The DDNS process flow diagram of IP camera Network Camera Video Server 2 Apply for DDNS domain name service Take www no ip com for example Users can self define the hostname username and password Open the web browser Internet Explorer by default and enter http www no ip com in the address bar Step1 create an account Click the Sign up for an Account link at drop down menu of Sign In Select the type of registration according to the features introduced In this paper we take FREE DNS for example Click SIGN UP gt button below the FREE DNS Fill in the required fields on the new account form Once you ve filled in the required information and agreed to Terms of Service click I Accept Create my Account button at the bottom of the page Home Blog Support Contact Us Signin Y Username or Email Why No IP Password MM Remember Me Login Fig 79 Note Terms of Service requires valid contact information on file in order to maintain your account Any accounts found with incomplete or fraudulent information will be terminated Step2 confirm your account Once you have submitted your account information into the new user form it will send a confirmation email to the address you provided You will need to check that account and look for the email from No IP com The email contains a link you must click in order to confirm your account So please click the URL link t
5. shown in Figure 9 1 play pause 3 Next segment 5 Snap 7 Full screen 2 Stop 4 Last segment 6 Download 8 play process Fig 9 IP Camera User s Manual Chapter 5 Set System Parameters 5 1 Stream Configure The interface of stream configure is shown in Fig 10 Stream Id Fig 10 Stream ID Choose three kinds of stream ID to do stream configure Stream type Stream type includes Only Video and Video amp Audio Encode type Encode type includes H 264 MJPEG and MPEG4 Frame rate Set encoding frame rate per second range from 1 to 30 Frame interval Adjustable between 0 300 The smaller frame interval the higher image bitrate and the better image quality you get It is recommended to set the frame interval as above 25 Resolution Set the resolution of image Bit type Two options CBR and VBR CBR adopts constant encoding bitrate VBR adopts variable encoding bitrate Stream Size The range of stream bitrate is 1000 12000Kbps The higher bitrate can generate better image quality but it occupies more bandwidth please adjust the setting according to your actual bandwidth Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful IP Camera User s Manual 5 2 Network Co
6. 00 00 58 Neimana e IP Address The current WAN Internet IP Address If assigned dynamically and no connection to Internet this field will be blank or 0 0 0 0 e Subnet Mask The subnet mask associated with the WAN y Internet 4a 7 100 Fig 93 Step 2 Open Forwarding select Virtual Servers as below picture shows TP LINK Status Basic Settings Virtual Servers Quick Setup Network Wireless ID Service Ports IP Address Protocol Status Modify Advanced Settings DHCP gt gt Add New Enable Al Disable Al Delete All Forwarding Port Triggering Previous Next DMZ UPnP Fig 94 Step 3 Select Add New enter the IP address of IP camera e g 192 168 1 100 port e g 85 status valid and other information click save see below picture IP Camera User s Manual Status Add or Modify a Virtual Server Entry Basic Settings Service Port Quick Setup P Address Network Protocol Wireless Status Advanced settings DHCP Forwarding Common Service Port Port Triggering Fig 95 Step 4 After save successfully below screen appears TP LINK Status ese 20K or 20 192 168 1 100 Enabled v Select One Save Basic Settings Virtual Servers Quick Setup Network Wireless ID Service Ports IP Address Advanced Settings 1 B5 192 158 1 100 pe 2 86 192 168 1 111 Forwarding 3 9000 192 168 1 112 Por
7. 2 10 Frequency Auto Gateway 192 168 2 1 Mode Auto Subnet mask 255 255 255 0 Appendix 3 Search Tool User s Guide 1 Introduction Search software SearchTool can search for the IP camera in LAN automatically and doesn t need the IP address to configure device 2 Search online equipment After installed the search software double click the shortcut to enter the main interface of software click Searchi 2 button to search online LAN device and the device ID IP address port number device type subnet mask Gateway MAC address version number and upgrade progress are displayed in the list as shown in Fig 75 IP Camera User s Manual Search Assistant 192 168 100 190 5000 IPCamera Peete 192 168 2 29 5000 IPCamera 255 255 255 0 192 168 2 28 2807 IPCamera 255 255 255 0 192 168 2 138 5000 IPCamera 255 255 255 0 192 168 100 211 5000 IPCamera 255 255 255 0 192 168 2 27 2707 IPCamera 255 255 255 0 192 168 5 113 5000 IPCamera 255 255 255 0 192 168 1 215 2157 IPCamera 255 205 209 0 192 168 10 102 5000 IPCamera 255 255 255 0 192 168 5 106 5000 IPCamera 255 255 255 0 192 168 2 85 5000 IPCamera 255 255 255 0 192 168 100 174 5000 IPCamera 299 255 255 0 192 168 5 123 5000 IPCamera 255 255 255 0 192 168 5 104 5000 IPCamera 255 255 255 0 192 168 5 103 5000 IPCamera 255 255 255 0 192 168 2 153 5000 IPCamera 255 299 209 0 192 168 5 213 5000 IPCamera 209 299 299 1 192 168 5 110 5000 IPCamera 255 255 255 0 192 168 100 174 5000 IPCam
8. amp MAC Binding 2 ifthe new LAN IP address you Dynamic ONS estorba in the DHCP Maintenance 3 ifthe new LAN IP address yor System Tools res and DMZ Host Fig 23 a IP Camera User s Manual 2 Turn to basic settings page under the wireless parameters menu refer to Fig 23 b 1 Set SSID This SSID is for identity validation of wireless network it must be the same as the SSID setting of the IP camera 2 Frequency range It determines the frequency range of network working which is 1 13 the default value is 6 Note If your neighbor also uses wireless network and its frequency is 6 you should consider revise this parameter to 1 or 13 to reduce radio interference between the two routers 3 Mode Set the working mode of wireless router The mode must be compatible with the supported modes of IP camera Wireless mode supported by IP camera 802 11b g protocol low power Wi Fi model 802 1 1a b g n protocol high power Wi Fi model 4 Enable Wi Fi function compulsory 5 Enable security setting optional This option can enable the security certification of wireless router If it is enabled users need to select the corresponding security mode encryption mode and set up authentication password 6 Select security type encryption mode Three options WEP WPA and WPA2 7 Security options WEP security type developing system sharing key and auto selection WPA WPA2 security type TKIP and AES 8 Set key aut
9. and 3G Support multi channel switching Support remote play Support device configuration modification and delete Support photo view and save Support video view and save Support IP and DDNS access Support Pan Tilt amp Zoom control Support Snap shot Support video records Adopt direct connection device without any third party server transit 7 2 Installation Users can free download this app from Google play store on Android 1 6 and above you may first search ISSMOBILE like Fig 40 as below Router port forwarding is required Then click Install the application will be automatically installed into your mobile phone like Fig 41 as below IP Camera User s Manual vB gt a ISS MOBI SS MOBILE Fig 40 7 3 Application Running 7 3 1 Interface Description After successfully installed the application into mobile phones it is ready to run just click the ISS Click corresponding operation options including device list local video photos about etc refer to Fig 43 icon on top right then you can access the main menu interface and see ISS MOBILE koj Device List 4 A 4 Local Video paS A ka 4 Video Remote SS Saved Photos Setting 2 About v1 0 3 Fig 42 Fig 43 Device List Add a new device or modify the device settings Local Video If ISS MOBILE has record function after clicking video records you will see the detail
10. and snapped images after alarm is triggered in FTP mode to specified FTP server Enable Enable or disable FTP function Server address The IP address or HTTP address of FTP server Port Port of FTP server the default port is 21 User name and Password User name and password of FTP server FTP Directory Path on remote FTP server Click button or button to create a path quickly If the path doesn t exist or has not been filled in the device will create a file folder under the root directory of FTP server Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 8 User Management The interface of user management is shown in Fig 29 IP Camera User s Manual User name O Select All Live Video Playback Query Log Device Configure PTZ Configure Record Configure Alarm Configure Advance Configure Fig 29 User information Input user name and password of new user set the user rights then click po button this user will be added into the user list box Select a user in the user list click MESA button to modify user information Delete Select a user in the user list click button to delete this user When the user is not added click button to return to the previously saved parameters when the user has been added click button
11. duration is 1 10s Record When motion alarm is triggered it will record and store the video in the SD card on device The record files can be saved via E mail sending or FTP uploading Linkage Mode s Set the duration of linkage recording after being triggered in seconds range from 5 10 30 60 120 300 600 900 1200 1800s Capture When motion alarm is triggered it will snap pictures and store them in the SD card on device The captured pictures can be saved via E mail sending or FTP uploading Capture Pictures Set the amount of linkage capture after being triggered the number of pictures snapped is from 1 to 10 If the number is set as 10 and the snapping interval is 1 second that means when there is an alarm 10 pictures will be snapped at one time and the interval between each picture is 1 second E mail Enable E mail function when motion alarm is trigged a notification email will be sent to user s designed email box including trigger events time capture pictures and device name etc User can select only sending text messages or sending text and image messages Details about E mail setting please refer to E mail Configure FTP Enable FTP function when motion alarm is trigged the alarm information of motion detection will be saved in the way of FTP uploading User can select only sending text messages or sending text and image messages Alarm Sound Close or open the alarm ringing Ring Duration Time s After open
12. e MAC Address The physical address of the router as seen from Security the LAN Static Routing Wireless Radio Enable e IP Address The LAN IP address of the router IP amp MAC Binding SSID TP LINK_5ABB68 Subnet Mask The subnet mask associated with LAN IP address Dynamic DNS Channel 6 Maintenance Mode 34Mbps 302 11g System Tools MAC Address 00 27 19 54 BB 68 IP Address 192 168 1 1 e Wireless Radio Indicates whether the wireless radio feature of the router is enabled or disabled e SSID SSID ofthe router Ill Wireless These are the current settings or information for Wireless as set on the Wireless gt Wireless Settings page WAN MAC Address 00 27 19 5A BB 69 Channel The current channel in use IP Address 0 0 00 Dynamic IP Mode Indicates the current mode 54Mbps 802 11g 11Mbps de 802 11b If displayed 54Mbps 802 119 itis compatible with Subnet Mask 0 0 0 0 11Mbps 802 11 Default Gateway 0 0 0 0 Obtaining network parameters MAC Address The physical address of the router as seen from DNS Server 0 0 0 0 0 0 0 0 the Wireless LAN e IP Address Wireless LAN IP address of the router Traffic Statistics Received Sent WAN The following parameters apply to the WAN Internet port of the Bytes 0 4796 router You can configure them on the Network gt WAN page Packets 0 38 e MAC Address The physical address of the router as seen from System Up Time 0 day s
13. internet connection while upgrading 2 Please set IE parameters before upgrade if you use win7 system Open the IE browser click Security tab under the Internet Option page click Custom Level Security Custom Miscellaneous Include local directory path when uploading files to a server Enable 5 11 5 Device Running State In this interface user can view the CPU and memory utilization running time and hard disk space Click button to refresh this information in real time IP Camera User s Manual 5 11 6 Version In this interface user can view the version number build date core version and other version information click button to refresh this information refer to Fig 36 Fig 36 5 12 Local Configure The interface of local configure is shown in Fig 37 Fig 37 In this interface user can configure the remote recording files download path remote capture pictures download path local recording files storage path and local capture pictures storage path IP Camera User s Manual click EEE button to modify these paths Display mode Select the video display mode Two options full of window and original proportion Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful Chapter 6 Log Search Click log button to enter th
14. recording time recording download and all types Selecting a different file position has different selections of type Date Select a certain date to search recorded video file or snapped picture click the date box the calendar will pop up refer to Fig 8 IP Camera User s Manual 2012 09 18 E EA al ae Sun Mon Tues Wed Thur sun 1 2 3 4 5 6 ri 8 9 10 11 12 13 44 15 fee 17 18 19 20 21 22 am 24 25 26 27 28 29 gt Click MS e icon to turn to previous next year Click _ lt gt icon to turn to previous next month Click _ 8 8Y_ icon to select today Click f icon on left side of time to turn to previous next hour Click _ is icon on right side of time to turn to previous next minute Fig 8 According to the above description to select the setting and setup start time amp end time then click Search button Files List The searched files information will be displayed in the Files List Download Select the recorded files or snapped pictures searched from SD card in the file list click this button to download the files to PC Play Choose the recorded video or snapped picture in the file list double click the video or click picture or click play button to playback The contents will be displayed in the video playback window User can view the playing information and click the relevant buttons on the screen to do operation as
15. reduce fluency recommend change as sub stream preview or increase the video frame rate Possible reason 2 Too many users are viewing the images Solution Block some clients or reduce the video frame rate Possible reason 3 The bandwidth is low Solution Reduce video frame rate or video compression bitrate 4 Fail to visit IP camera via IE browser Possible Reason 1 Network is disconnected Solution Connect your PC to network checking whether it works properly or not Check whether there is cable failure or network failure caused by PC virus until PCs can be connected with the command of Ping Possible reason 2 IP Address has been occupied by other devices Solution Stop the connection between IP camera and Network hook up IP camera to PC separately reset IP address according to the proper operations recommended Possible reason 3 IP addresses are in different subnets Solution Check IP address subnet masking address of the DVS and the settings of Gateway Possible reason 4 Physical address of network conflict with IP camera Solution Modify the physical address of IP camera Possible Reason 5 Web port has been modified Solution Contact Network Administrator to obtain related information Possible Reason 6 Unknown Solution Restore the factory default state through search tool then reconnect it 5 The color of images is abnormal green or other colors Possible Reason The settings of color adjustment are not properly Sol
16. steps are the same as 7 6 6 7 6 8 Switch Language When you switch the language on your phone the language of the application 4 will be changed as well For example its switched to English on your phone the language of the application will be switched to English as well 7 6 9 Video Remote You can access the device recorded clips with the app and view the video clips Select the right device channel and time then tap search like Fig 73 7 6 10 Real Time Alarm When any channel has any alarming info the app will show up in the main interface like Fig 74 VOD Search Search Settings 2012 11 1 To 15 35 Recived a alarm CHO1 Y Address192 168 10 215 Port5000 Channel CHO1 Alarm type Motion detect All Y VOD Search Search Results Count 2 fA 11 11 42 16 40 36 fA 16 33 19 11 11 42 Fig 73 IP Camera User s Manual Appendix 1 Network Interface of IP Camera IP Camera occupies the following network ports by default Web port TCP 5000 Communication port audio video data transmission port talkback data transmission port 5000 Audio video data transmission port RTSP Multimedia Real Time Streaming Protocol port ONVIF 12001 Open Network Video Interface Appendix 2 Default Network Parameters Default network parameters Cabled Network IP Address 192 168 1 10 Data Port 5000 Subnet mask 255 255 255 0 Web Port 80 Gateway 192 168 1 1 DHCP Off Wireless Network IP Address 192 168
17. to access local video list interface like Fig 70 2 Click 19 then select the needed video like Fig 71 3 Click Save to photos album will show Saved successfully like Fig 72 a and b 4 Click OK back to the list interface like Fig 70 Videos Q Videos a 20121115101655 mp4 Device 01 Channel 2 am 20121115101655 mp4 Device 01 Channel 2 20121115101650 mp4 Device 01 Channel 1 Fig 70 Fig 71 Jevice 01 Channel 2 20121115101650 mp4 Device 01 Channel 1 Message Saved successfully Message a y Are you sure delete the videos OK Fig 72 a Fig 72 b Fig 72 c o Delete 1 Click Beal to access the main menu interface select local video to access local video list interface like Fig 70 2 Click Sy select the needed record like Fig 71 IP Camera User s Manual 3 Click Delete and show the message like Fig 72 a and c 4 Click OK and back the list interface or click Cancel and Done then back the main interface like Fig 70 Note 1 In the all operation steps you could click Done to end up cancel the operation and back the last step 2 You have to make sure there are video records so that you could search the records if not you cannot search it 7 6 7 Saved Photos The photos are the snap shot when viewing the cameras which saved on the album You also can check and batch save and delete etc The
18. to query whether the setting is successful Note 24 users can be added for each IP Camera at most 5 10 9 Day Night Configure The interface of day night configure is shown in Fig 30 Day Night Switch Schedule Enable CTB Color to Black function IPC will automatically turns on D N function according to the image s situation Set the period of time for CTB four periods allowed Day Night Switch schedule can be copied to the other date select Day of week to the date or everyday which set as the same settings Sensitivity Set the sensitivity of sensor in low light conditions three options high normal low Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful IP Camera User s Manual Day Night Switch Schedule Enabled Day of week Wednesday Apply to Today Period4 Start 00 00 v Sensor low light sensitivity Sensitivity Fig 30 5 10 10 ISP Configure The interface of ISP configure is shown in Fig 31 Fig 31 IP Camera User s Manual Brightness Contrast Chroma Saturation Sharpness user can drag the slider to adjust the parameters of active image including brightness contrast chroma saturation and sharpness range from 1 to 255 Exposure Set the exposure value Video Standard In indoor environment if the fl
19. 0 259 255 255 0 aa el 255 255 255 0 255 255 255 0 JAR 2 2d aod ai 255 255 255 0 enaena 255 295 255 0 2050 200 205 0 Fig 77 192 168 100 1 152 168 2 1 192 168 2 1 132 168 100 1 132 168 5 1 132 168 5 1 192 168 100 1 132 168 5 1 152 168 5 1 192 168 5 1 152 168 5 1 192 168 5 1 132 168 100 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O10 00 09 Se 0d 07 O00 00 0 fe a 01 00 00 09 c 8 f3 01 00 00 05 Fd a 01 00 00 04 04 14 01 00 00 06 53 81 07 ec 49 3300 00 11 ec 49 93 11 10 11 00 00 da ab e1 01 00 00 05 58 ad 01 ec 49 93 23 20 21 00 00 Da 36 84 0 00 00 0b 81 1e 01 ec 49 93 00 00 13 O00 48 97 63 26 51 00 38 91 7324 57 O0 00 02 91 42 01 foidd 90 1d b3 ca codd 30 7d b9 a6 c dd 30 1d b9 99 f2 33 56 71 Stef OB 20 1 a fc 70 06 above during the upgrade otherwise it cannot be upgraded Appendix 4 Apply for DDNS domain name service 1 DDNS function of IP camera DDNS Dynamic Domain Name Service refers to the real time analysis of a fixed domain name and the dynamic public IP address of the IP camera With this function all Internet users can visit the IP camera via a fixed domain name The DDNS process of IP camera is displayed as follow IP Camera User s Manual 1 Register mycam net video net 7 DDNS Server 2 o y y Internet O 3 aim 2 mycam net video net 3 Periodic alive signal Xx 7 i transmission IP address tc
20. PENDIS EEE Ne e EAE AAAA Da Ree EA A A AS 34 SIES DESIDIA AA AA 35 Dad OLA DEVICE ON o A 36 5 11 5 DEVICE RUNNING Stale 36 AA ol M ey y eee eee eee een eae ee 37 Bode Local ONU de ld ad O do 37 Napo Lodo Sao e 38 Chapter 7 Mobile CONNEC autocacorodoc tatoo e datado datado datado ado datada 39 o shot ehstohas thls Sahn ant tt nl el lank nl ol nl ol oll nl oll ol ol ol ola olla la daa lalla lara aati 40 TANIA se TO INS sa E E T 40 A hate eenr mate neny meen eenr eer eer 40 Ese leo A 5 on O O II O 41 TIME naco DD eSsci DIO Ns apa 41 Tee Live PV OVICW A areata eats 42 7 3 3 Add DEVICE ienremen irre genre tn Ce ne Or er Te Ee eee ee eee 43 7 3 4 Switch CHANNEL E 44 LAVO O O eaa E R E 45 TO LOCANA Onea a E 45 Rora NEA ex 0 010 n T eee eee are eee ee 46 Fars fe OWM L AOU 6 seem ence ee 46 A A 46 a NRC IEE A o o A 47 FOIE e id 47 CAEN AU O A re ea ae a 47 IP Camera User s Manual TS Sta MO di Ad 47 TO ADPIC EAI OM RUNNIN dia 48 76 4 Interac DES da 48 70 2 LIVO Pro Wise 49 A AA 50 POONA RANNO Remmi eee ene ee eres 51 AAA 6 permenant en ere ee ere eee ee 51 Goh OOC AA Conn cae nee ene ne een no mn Nn en en nar nae a en RT 52 LOT o IVA IS o 53 OS SWI I an quad cesa 53 1 0 9 VOCO Remera 53 7 0 10 REAM LIMO Ala Miura 53 Appendix 1 Network Interface of IP Camera A 54 Appendix 2 Default Network ParamMeterS occcoonnncccconcnccccoccncoconcnncononennnnnnnnncononcnnnnnanrnnnnnnrnnnnnan
21. S Server Alternate DNS server gt Default gateway Setup steps Step 1 Log in IP camera via crossover cable direct connection Step 2 Switch to the page Network Configure fill in the device IP address requested from network service provider e g 113 108 119 168 Step 3 enter correct subnet mask e g 255 255 255 0 Step 4 enter correct gateway e g 113 108 119 20 After setup completes click Set and restart the device then connect it to public network so that all Internet users can visit the IP camera remotely via entering http 113 108 119 168 to IE browser IP Camera User s Manual gt Broadband and router sharing Internet access mode dynamic obtainment of extranet IP address mode like ADSL and so on For dial up access with router see below picture for the network topology IP Camera ol IP Camera ol Router PC ADSL Model P gt PC Fig 91 Users can set up DDNS domain name service at the same time fill the username and password which were applied in the DDNS server into the DDNS setting item then implement port mapping from the router The router determines and points to the IP camera that need to be visited according to different ports long distance Internet user can visit the IP camera on the network via domain name directly Please refer to Appendix 4 for DDNS settings Log in IE and enter the domain name and port number if it is the default port number 80 users do
22. You also can check and batch save and delete etc The steps are the same as 7 3 6 7 3 8 Switch Language When you switch the language on your phone the language of the application will be changed as well For example it s switched to English on your phone the language of the application will be switched to English as well 7 3 9 Video Remote You can access the device recorded clips with the app and view the video clips Select the right IP Camera User s Manual device channel and time then tap search like Fig 56 7 3 10 Real Time Alarm When any channel has any alarming info the app will show up in the main interface like Fig 57 VOD Search Hide Search Settings 2012 11 1 To 15 35 Recived a alarm CHO1 Y Address192 168 10 215 Port5000 Channel CHO1 Alarm type Motion detect All Y VOD Search Search Results Count 2 O 11 11 42 16 40 36 fA 16 33 19 11 11 42 Fig 56 gt For iPhone 7 4 Main Functions Support Chinese and English View the cameras on real time via wifi and 3G Support multi channel switching Support remote play Support device configuration modification and delete Support photo view and save Support video view and save Support IP and DDNS access Support Pan Tilt amp Zoom control Support Snap shot Support video records Adopt direct connection device without any third party server transit 7 5 Installation Users can free download
23. ace is full Pre recording Enable or disable pre recording function support for the pre recording time is 7 seconds Alarm signal needs a little time to processing and trigger the video recording it may not record the important information before the alarm signal is generated so use this function to improve the reliability of video surveillance Record Schedule After enable this function set the period of scheduled recording four periods allowed Recording schedule can be copied to the other date select Day of week to the date or everyday which set as the same settings Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 9 Alarm Configure 5 9 1 Motion Detection The interface of motion detection configure is shown in Fig 18 IP Camera User s Manual Enabled Weekday Wednesday Period1 Start Period2 Start Period3 Start Period4 Start Text Text and image O Text Text and image Fig 18 In this interface users can set parameters like motion detection on off sensitivity detection time interval linkage alarm output linkage output duration linkage recording capture and sending E mail when alarm has been triggered etc Sensitivity set the sensitivity of motion detection range from high low normal the higher gra
24. and alarm description etc Audio Turn on or turn off the sound of live video Preset Configure Allows set or call the presets range from 1 128 user can also set the PTZ speed range from 1 8 Video Parameters User can drag the slide bar to adjust the parameters of active video including brightness chroma contrast saturation and sharness Click Default button to resort the default value Full Screen Double click the video screen to display image in full screen double click again to exit full screen mode Stream ID User can choose three different streams range from 1 3 PTZ Control Allows four directional rotation automatic adjustment of PTZ rotation speed adjust zoom focus and Iris refer to Fig 6 IP Camera User s Manual Chapter 4 Record Playback button in menu bar to enter the video playback page as shown in Figure 7 DEI Position Remote Recording F v Type All Types Date 2012 11 28 Start Time 00 00 End Time 123 v 59 v 59 7 File Name File Size a gt a te e 3 x Fig 7 Users can search for recorded video files or snapped pictures in local PC or storage device according to date Position User can select the file position including remote recording files remote capture images local recording files and local capture images Type User can select the type including manual recording motion alarm recording l O alarm
25. as factory default settings and then the device will reboot automatically click Cancel button to exit the warning window Click button to pop up a warning window click OK button all device parameters will be reset as default settings and then the device will reboot automatically click Cancel button to exit the warning window Note Factory Default contains restore the network IP of IP Camera but Restore does not contain this function 5 11 3 Restart Device The interface of restart device is shown in Fig 34 Fig 34 IP Camera User s Manual l button to pop up a dialog box and click OK button to restart the IP Camera 5 11 4 Upgrade Device The interface of upgrade device is shown in Fig 35 _ Device Upgrate Selectupgradefle __ ED Upgrate Fig 35 Browse Upgrate Click button to select the correct upgrade file then click button to upgrade the device s system In this process the upgrade status bar will display the percentage has been upgraded After upgrade completes IP camera will restart automatically User need to login again and enter into version page to check whether the edition is the upgraded edition Note The suffixes of upgrade file for network is Ram for example kernel file is kernelfs ram burn file ts burnin 1 0 ram boot file is nsboot 1 0 ram and application file is usersection 2 0 8 ram A Notice 1 Don t cut off the power and
26. ashing of lamps results in the flickering of images please choose 50HZ or 60HZ according to the power frequency Mirror Mode Enable or disable mirroring function and set the mirror flip mirror and flip mode horizontally vertically both horizontally and vertically rotate the video AWB Mode set the mode of AWB Automatic White Balance There are six kinds of modes to choose from Noise Reduction Level The processing level for reducing the picture s noise Indoor And Outdoor Select indoor or outdoor mode in order to get a more suitable video Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 11 Device Maintenance 5 11 1 Device Information The interface of device information is shown in Fig 32 Device Name testIPC Fig 32 In this interface user can click box to self define the device name and channel name Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 11 2 Default Setting The interface of default setting is shown in Fig 33 IP Camera User s Manual Fig 33 Click button to pop up a warning window click OK button all device parameters will be reset
27. camera in use In case any solid or liquid get inside the machine user must cut off the power supply immediately and get it checked by a qualified technician IP Camera User s Manual Table of Contents Chapter 1 Download And Install Aci A ida 6 Gnapter 2 User LOGI pann AAA AAA 7 Chapter o Live a REREN eee 8 Chapter 4 Record RIADA aeaa 10 Chapter 5 Set System Paramete Se 12 oa lero te ami 18 81 110 US ll dad do dedo 12 AN AA 13 Oe Mm aA LON e ees tetetnee E EE E EEE 14 SPO gt BE nents e E men ne eee ce me mem ease emmy 15 NA q ee eee ere oe 15 ARS AA vets vets denne Vote Wate edie tre Vets Vette II aak Heee atte adele EEEE 16 ZO PI A a o Ae sees esenea eceescearaeanenseesseseesaseseeeoe 18 5 8 Record CONPIQUIC cccccccccssesseeeceeeeeceeeesseeceeeeeceuaessseceeeeesssaaassseeeeeesseuaaaaseeeeeessseaaageeeeeeeessaaas 18 A mire ev etre trv reer me er eee a nn ee eer ere 19 MONO Dec ON A EA A 19 A O RO 21 BVO Advanced OPC UI Css a a a aad 23 Ds OA Capture CONQUE II 23 SO e Pu ee eee eee are 24 STO eV VL OMG Sareea lilt td ti letra lea 24 BOA PP PIE COMIGU G na 28 9 105 DUNAS Ong aean 29 AAA 29 IO ATEO Up iia 31 9 10 8 1USer Management aid ada 31 AA E deride a a a 32 SALUDA ISF CONO E data 33 5 11 Device Maintenance ccccceecccccseeeeeeceeeeeeeeeeseeeeaeaeeeeseaueeesaaaeeeesseaeeeeseaeeeessageeessssgeeesseeeeeeas 34 dal Device MIO MMA ON asss a a a a aa a E a a aa a 34 Symi id
28. ce List on bottom left to access Detail interface like Fig 46 as below Device Detail DeviceName Address Port User Name Password Fig 46 Device Name The names of equipment which can help you identify different devices for examples you can type the names based on the location of the equipment The name will be showed on the topside title bar of display interface Address DVR IP address Must be an Internet address or DDNS Port lt means mobile phone port and you can acquire port number in the setting information of the device Please use the fixed port 554 here User Name The user name of terminal device Password The password of terminal device match with user name Max Channel The channels of your DVR supported 32 channels max After editing please click Save to save the information Click Back turn back to Device List you will see the name channels address etc like Fig 47 as below IP Camera User s Manual demo 192 168 10 215 gt gt demo2 192 168 10 11 Warning Sure delete this deivice j Ok Cancel s oe EEL Fig 47 Fig 48 d e Click E and Device to edit setting information For example click device 66 in Device List you could modify the settings of device 66 e Click ES to delete the selected device For example click device 64 in Device List will show notice like Fig 48 select OK
29. d parameters when the setting has been saved click button to query whether the setting is successful US Note After revise and save parameters the device will restart If it is applied in LAN please pay attention to avoid conflict between its IP address and the IP addresses of other devices or PC in the LAN 5 3 Time Parameters The interface of time parameters is shown in Fig 12 Date 2012 11 28 A Refresh Sync PC time Fig 12 Time Setting Manually set the system date and time of device NTP Server After enable this function user can choose the proper time zone set the NTP IP and NTP port and IP Camera will proofread system time to NTP server according to the settings Sync PC time Click WALH button the date and time of IP camera will be synchronized with the PC Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful IP Camera User s Manual 5 4 OSD The interface of OSD configure is shown in Fig 13 O Enabled Fig 13 Time The system time of video channel Enable this function to display system time at the top left of image Color User can choose different colors for the time There are two colors to choose from black and white Position User can adjust the display position of system time Tex
30. de means higher sensitivity Detection Time Interval It means the time interval between two adjacent detective motions range from 1 10 If there is other motion detected during the interval period which is considered continuous movement otherwise it will be considered that those two adjacent detective motions are two different motion events Set Motion Area Click this button to enter the detection region window Click and move mouse to set the area of motion detection An image can be entirely or partially set user can set one area for detection at maximum Click the set area to select the area click again to deselect Clear select Clear all Click button to clear all set detection areas click button to clear Setup selected detection area click button to save the setting when the setting is not saved Query click button to return to the previously saved parameters when the setting has been IP Camera User s Manual saved click Y button to query whether the setting is successful click E button to exit current interface Alarm Schedule After enable this function set the period of motion detection four periods allowed Alarm schedule can be copied to the other date select Weekday to the date or everyday which set as the same settings Output Enable or disable linkage alarm output Linkage Output s Set the duration of linkage alarm output after being triggered in seconds the range of alarm
31. e log search page as shown in Fig 38 Start Date 2012 v 111 1128 v End Date 2012 v 1111 vw 1128 v Log Type All Types Fig 38 Start Date and End Date Select the start date and end date Log Type Select the type of log Five options all types system alarm operation and network After setting the above parameters click button to start search log the searched log information will be displayed in the log information list refer to Fig 39 IP Camera User s Manual Start Date 2012 22 8 2012 11 28 11 46 17 End Date Time 2012 11 28 12 04 26 2012 11 28 12 04 14 2012 11 28 11 55 07 2012 11 28 11 54 56 2012 11 28 11 53 42 2012 11 28 11 53 31 2012 11 28 11 46 37 2012 11 28 11 46 19 2012 2012 11 28 11 46 06 2012 11 28 11 45 58 2012 11 28 11 45 27 2012 11 28 11 44 45 NAMAN 44 NO 44 A ADAM Content Motion Detection stop Motion Detection start Motion Detection stop Motion Detection start Motion Detection stop Motion Detection start Motion Detection stop Motion Detection start Log Type All Types Motion Detection stop Motion Detection start Motion Detection stop Motion Detection start Motion Detection stop Fig 39 Chapter 7 Mobile Connectivity You can remotely view camera streams from your DVR and IPC on your iPhone iPad or Android device Compatible Mobile Viewing Devices e iPhone 4 0 and above e
32. ed it will record and store the video in the SD card on device The record files can be saved via E mail sending or FTP uploading Alarm Linkage s Set the duration of linkage recording after being triggered in seconds range from 5 10 30 60 120 300 600 900 1200 1800s Capture When 1 O alarm is triggered it will snap pictures and store them in the SD card on device The captured pictures can be saved via E mail sending or FTP uploading IP Camera User s Manual Capture Pictures Set the amount of linkage capture after being triggered the number of pictures Snapped is from 1 to 10 If the number is set as 10 and the snapping interval is 1 second that means when there is an alarm 10 pictures will be snapped at one time and the interval between each picture is 1 second E mail Enable E mail function when I O alarm is trigged a notification email will be sent to user s designed email box including trigger events time capture pictures and device name etc User can select only sending text messages or sending text and image messages Details about E mail setting please refer to E mail Configure FTP Enable FTP function when I O alarm is trigged the information of I O alarm will be saved in the way of FTP uploading User can select only sending text messages or sending text and image messages Alarm Sound Close or open the alarm ringing Ring Duration Time s After opening the alarm ringing set the duration of alarm
33. ed feature Upgrade Now 2 Fig 82 Note For more detailed guide of No ip service please visit http support no ip com 3 Enable DDNS on the IP Camera Go to Configure gt Advanced Configure gt DDNS Configure as shown below IP Camera User s Manual Enabled Domain MylPC no ip org Fig 83 Enabled tick off Domain enter the host name you created at no ip com such as MylPC no ip org User Name the account you created at no ip com Password the password of your account at no ip com DDNS type choose NO IP Click Set button to save the setting Enter into configuration interface of the router to map the server port and IP address if the user enables UPnP function of device and router he can skip this step Note Please allow a little time for the DDNS service to update with your new DDNS address This is normal for the DDNS system 4 Accessing your IP Camera remotely Open Internet Explorer and enter the host name e g http MylPC no ip org in the address bar to access it Note Please refer to the user manual for other detailed operation Appendix 5 Visit IP camera under different network environments You can visit IP camera with your PC via LAN or WAN the following contents will tell you how to use IP camera under different network environments 1 LAN There are two ways to connect IP camera to LAN static IP and dynamic IP IP Camera User s Manual gt Static IP Static IP mean
34. ennnnnnnanos 54 Appendix 3 Search Tool User s Guide ooooonccccncccccccoconnconononononononnnonnnnnononnnnnnnnnnnnnnnonnnnnnennnnnnnnnnnos 54 Appendix 4 Apply for DDNS domain name service ooooooooonnccccccnnncccccccnnnnnnnnnnnnnnncncnnnnnnnnnnnnnnnnnnnnnnnnannnes 56 Appendix 5 Visit IP camera under different network environments oooccccccoccnncccncnnnononcnnnonanennnonanenoss 59 APpenalx 6 POF Map Orsai 64 0 O AA A A ARR none an nr ne Na Rae OnE ree 65 IP Camera User s Manual Chapter 1 Download And Install ActiveX You need to install ActiveX Control when you visit IP camera for the first time through IE browser ActiveX installing method 1 2 6 1 Input the IP address of IP camera in Internet Explorer for example 192 168 1 10 to enter into login page as shown in Fig1 Click Download ActiveX to download the ActiveX IP Camera Language User Name Password Port Fig1 File download dialogue box pops up click Run or Save to download Activex After download it double click the downloaded file WebClient to install it Click Run button to pop up WebClient Setup dialogue box click Next button to select installation path as shown in Fig2 j WebClient Setup Select Installation Folder Welcome to the WebClient This is the Folder where WebClient will be installed Setup Wizard To install in this Folder click Next To install to a different Folder enter it below
35. era 259 255 255 0 192 168 100 102 5000 IPCamera 255 255 255 0 192 168 10 57 5000 IPCamera 255 255 255 0 192 168 2 214 5000 IPCamera 255 255 255 0 192 168 2 217 5000 IPCamera 255 255 255 0 O OIN M6 oO Se Ww HF Fig 75 3 Configure parameters of online device Double click a device in the list to pop up the Configuration dialog box It can modify the network parameters restore defaults and restore the factory settings as shown in Fig 76 Configuration Device type Version IP 1392 166 y 29 Gateway 192 168 2 1 192 168 100 1 192 168 2 1 192 168 2 1 192 168 2 1 192 168 100 1 192 168 2 1 192 168 5 1 192 168 5 1 192 168 2 1 192 168 100 1 192 168 5 1 192 168 5 1 192 168 5 1 192 168 5 1 192 168 5 1 192 168 100 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 00 09 3c 0d 01 00 00 07 fc a 01 00 00 09 c8 f3 01 00 00 05 fd a 01 00 00 04 0a 14 01 00 00 04 8e 64 01 00 00 06 53 e1 01 ec 49 93 00 00 11 ec 49 93 11 10 11 00 00 0a ab e1 01 00 00 05 58 ad 01 ec 49 93 23 20 21 00 00 0a 3b 84 01 00 00 0b 81 1e 01 ec 49 93 00 00 13 00 aa 91 b3 2f 51 00 aa 91 73 2 57 00 00 02 91 42 01 e dd 90 1d b3 ca 7c dd 30 1d b9 a6 c dd 90 1d b9 99 2 33 5 H 5F ef 06 20 1a fc 0 d6 v2 1 1 2 00 00 0 fc Za 01 Port 5000 Web pork 80 DNS Enabled I DHCP Enabled Preferred ONS server ale 36 134 133 Alternate ONS server Ue 128 86 Fig 76 Click a device in the list to enter in
36. g 21 Fig 21 In this interface users can view the audio sample rate and bit wide of IP camera set the encode type of audio compression Encode Support two types of audio compressed format G711a and G711Mu Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 3 WiFi Configure The interface of WiFi configure is shown in Fig 22 IP Camera User s Manual O Enabled DHCP E AA SRB ER SERED AAA SERBS AAA AAA AAA AAA AAA MM IP Address Net Mask WIFI Gateway Multicast Address Fig 22 A wireless router needs to be deployed in order to use the Wi Fi function of IP camera e g TP Link WR340G 54M wireless router The content and steps of the settings are as follows 1 Network parameters setup for wireless router Enter into LAN Setting page under the network parameter menu of wireless router set the IP of wireless router refer to Fig 23 a TP LINK Model No Status Basic Settings LAN Help Quick Setup Network MAC Address 00 27 19 84 BB 68 192 168 1 1 is the wireless WAN Baoe UES _ gateway address to be set MAC Clone J wrens E for the IP camera Advanced Settings DHCP Forwarding Securi y 1 If you change the IP address Static Routing address to log on to the Route IP
37. hentication password TP LINK Wireless Settings TP LINK_SABB68 is the login SSID number of Wi Fi for identity authentication Check this option to enable Wi Fi function Security setting is the password for identity authentication if this option is not checked the password is empty Fig 23 b 3 WiFi function settings of IP camera 1 Security Type Three encryption types are Auto WPA PSK WPA2 PSK and WEP It must be the same as the security type of wireless gateway router AP IP Camera User s Manual 2 Authentication Type Auto Security Type not optional WPA PSK WPA2 PSK Security Type Auto WPA PSK and WPA2 PSK are optional WEP Security Type Auto Open system and Share Key are optional It must be the same as the security type of wireless gateway router AP 3 Encryption Type Auto or WEP Security Type not optional WPA PSK WPA2 PSK Security Type Auto TKIP and AES are optional It must be the same as the security type of wireless gateway router AP 4 WEP Key Format Auto or WPA PSK WPA2 PSK Security Type not optional WEP Security Type ASCII and Hexadecimal are optional It must be the same as the security type of wireless gateway router AP 5 WEP Key Auto or WPA PSK WPA2 PSK Security Type not optional WEP Security Type 1 4 is optional It must be the same as the security type of wireless gateway router AP 6 Password It is the login password of Wi Fi for identi
38. iPad 4 0 and above e Android 1 6 and above NOTE Instant Mobile Viewing on an iPhone using an iPhone App Free download available from Apple Store under the name ISSMOBILE Compatible with iPhone version 4 0 and above Selectable 4 channels live viewing Mobile phone data plan is required not included Router port forwarding is required NOTE Instant Mobile Viewing on an iPad using an iPad App Free download available from Apple Store under the name ISSMOBILE HD Compatible with iPad version 4 0 and above Selectable 9 channels live viewing Mobile phone data plan is required not included Router port forwarding is required NOTE Instant Mobile Viewing on Android 1 6 and above Google play store under the name ISSMOBILE Selectable 4 channels live viewing Mobile Free download available from phone data plan is required not included IP Camera User s Manual Router port forwarding is required Before You Begin You will need the following before you can start mobile viewing on your iPhone or Android device e The IP address or DDNS host name of your DVR or IP camera For details please refer to the user manual e The TCP Port Number of your DVR or IP camera By default the port number is 5000 e User name and Password of your DVR By default the ID is admin no password gt For Android 7 1 Main Functions Support Chinese and English View the cameras on real time via wifi
39. ical support and maintenance person eo Administrator User Convention Conventions are as follows in this manual eo IP Camera mentioned in this manual refers to network camera including box IP camera dome IP camera infrared box IP camera speed dome IP camera etc Click Press the left mouse button once Double click Press the left mouse button twice J Option name Window name menu name and datasheet Caution This device should be operated only from the type of power source indicated on the marking label The voltage of the power must be verified before using Kindly remove the cables from the power source if the device is not to be used for a long period of time Do not let this product fall to the ground or against the strong percussion Do not directly touch the optical components of image sensor If necessary place a clean cloth with alcohol slightly moist and gently wipe the dust If the device is not to be used please cover it with dust cover to protect the image sensor e Avoid aligning strong light such as lighting sunlight etc focus otherwise it will easily lead to image too bright or pulling light this is not a camera malfunction and it will affect the service life of image sensor eo Do not expose the machine in moist dusty extremely hot extremely cold and strong electromagnetic radiation environment Normal work temperature 10 C 55 C Avoid water or other liquid flowing into the
40. ing Ea you can set Auto play screen priority type etc refer to Fig 62 Settings AutoPlay Screen Setting 1 paran Priority Type RealTime Alert Sound Never O aways Play Audio CK Fig 62 a Auto play Turn on AutoPlay to display the video surveillance automatically on your next login If turn it off it will not display your last time video on the next login b Screen Setting Select 1 means only one player window in player interface select 4 means four player windows in player interface c Priority Type Select the desired type Real Time and Fluency d Alert Sound Select the voice prompts when the device alarm is triggered e Play Audio Open and close the device output sound About amp Help The related information of the application 7 6 2 Live Preview Click back key on top left in the main menu interface back to display interface like Fig 63 as below iss mobile iss mobile Fig 63 Instructions of the functions on Live Preview interface as below Channel selecting You can select the channels playing SS Select the group of channels IP Camera User s Manual OA E 7 6 3 Add Device If this is the first time to use ISS MOBILE app you need to put in all the information needed Steps as below e Click to access Device List interface the list is blank as this time e Click L M on Device List on bottom left to access Detai
41. ing the alarm ringing set the duration of alarm ringing after being triggered in seconds the range of alarm ringing is 1 10s Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 9 2 1 0 The interface of l O alarm configure is shown in Fig 19 IP Camera User s Manual I O Type N O O Enabled Copy schedule to Weekday Periodi Start Period Start Period3 Period4 Start Output L Output Record C Channeli 7 Capture O me a eae Pictures _ E mail O Enabled Text Text and image Enabled Text Text and image A Refresh Fig 19 In this interface users can set parameters like I O alarm on off alarm schedule linkage alarm output linkage output duration linkage recording capture and sending E mail when alarm has been triggered etc I O Type Close or open the I O alarm detection Alarm Schedule After enable this function set the period of time for I O alarm detection four periods allowed Alarm schedule can be copied to the other date select Weekday to the date or everyday which set as the same settings Output Enable or disable linkage alarm output Linkage Output s Set the duration of linkage alarm output after being triggered in seconds the range of alarm duration is 1 10s Record When I O alarm is trigger
42. l interface like Fig 64 as below Device Detail Name Device 01 Address Port User ID Password Max Channel 1 4 8 EA Fig 64 Name The name of equipment which can help you identify different devices for examples you can type the names based on the location of the equipment The name will be showed on the topside title bar of display interface Address DVR IP address Must be an Internet address or DDNS Port It means mobile phone port and you can acquire port number in the setting information of the device Please use the fixed port 554 here User ID The user name of terminal device Password The password of terminal device match with user name Max Channel The channels of your DVR supported 32 channels max After editing please click Save to save the information Click Back turn back to Device List you will see the name channels address etc like Fig 65 as below IP Camera User s Manual Message Device 02 192 168 10 11 iss mobile 192 168 10 215 Are you sure delete this device Cancel OK Fig 65 Fig 66 F Click Ea and Device to edit setting information For example click device 66 in Device List you could modify the settings of device 66 Click ES to delete the selected device For example click device 64 in Device List will show notice like Fig 66 select OK and delete device 64 7 6 4 Swi
43. lick this button to clear selected privacy area Click __72 ur button to save the setting when the setting is not saved click Juery button to return to the previously saved parameters when the setting has been saved click EL button to query whether the setting is successful click button to exit current interface 5 6 SD Card The interface of SD card configure is shown in Fig 15 IP Camera User s Manual SD Card Name SD Card Space Partition System FAT32 v Partition Information Partition ID Partition Type Partition State Total Space Remaining Space New number of partition 1 A Refresh Partition And Format Fig 15 In this interface user can view the information of SD card including SD card name SD card space file system partition state new number of partition partition type remaining space formatting progress etc Click button to format the SD card when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful A Note Hot plugging is not recommended for SD card compulsory hot plugging may damage the SD card causing data loss or abnormal operation Do not cut off the power of the device in the process of formatting FAT32 file is used to format system by default IP Camera doesn t support the storage that can be formatted into several partitions so if user want t
44. n will not work Play Video 1 Click Bem to access main menu interface select local video to access local video list interface like Fig 53 2 Click the video record for example 20121022145057 mp4 to view this video record IP Camera User s Manual Local video D 20121114153352 mp4 rd 20121114153352 mp4 20121114150947 mp4 rd 20121114150947 mp4 Fig 53 o Delete 1 Click interface like Fig 53 to access the main menu interface select local video to access local video list 2 Click EY select the needed record like Fig 54 click to delete this video 3 Click Done and back to Local Video list interface 4 Click Back and back the main menu like Fig 55 Local video Q ISS MOBILE weed 20121114170827 mp4 gt Device List rd 20121114170827 mp4 gt gt 4 Local Video O 20121114170821 mp4 rd 20121114170821 mp4 4 Video Remote 20121114153352 mp4 rd 20121114153352 mp4 Saved Photos 20121114150947 mp4 rd 20121114150947 mp4 Fig 54 Fig 55 Note 1 In the all operation steps you could click Done to end up cancel the operation and Setting back the last step 2 You have to make sure there are video records so that you could search the records if not you cannot search it 7 3 Saved Photos The photos are the snap shot when viewing the cameras which saved on the album
45. nfigure The interface of network parameters is shown in Fig 11 Device Port Fig 11 Device Port Default value is 5000 users are recommended not to change it Web Port Default value is 80 users are recommended not to change it RTSP Port Default value is 554 users are recommended not to change it ONVIF Port Default value is 554 users are recommended not to change it DHCP If DHCP function of the router is enabled IP camera will automatically obtain IP address from the router IP address Set the camera s IP address Subnet mask Default value is 255 255 255 0 users are recommended not to change it Gateway Set the camera s gateway IP For example when the device is connected to public network via a router the gateway IP is the router IP Multicast address Multicast means the hosts of a group can receive all the data within this group Multicast address is the reserved class D address from 224 0 0 0 239 255 255 255 and some address has special use users are recommended not to change it DNS Server The default server is the DNS address of Guangdong province Users outside this area please use DDNS function to set the DNS address as their local DNS address Default gateway Set the default type of gateway Two options Wire and Wireless IP Camera User s Manual Click Res button to save the setting when the setting is not saved click dai Rotresh button to return to the previously save
46. not enter the port number For example http MyIPC no ip org 2318 gt PPPoE dial up access For IP camera dial up access see below picture for the network topology IP Camera ADSL Model Fig 92 Setup steps Step 1 Log in IP camera via crossover cable direct connection Step 2 Set PPPoE parameters For details please refer to PPPOE Configure Step 3 Connect IP camera to Internet Step 4 If DDNS service is successfully set for the device the device can be visited via entering domain name into IE browser IP Camera User s Manual Appendix 6 Port mapping Take the TL WR340G router of TP LINK as an example for illustration Step 1 Ask network administrator for the IP address of router i e LAN gateway address enter user name and password and then log in the router The main interface is as follow TP LINK 54M Wireless Router Model No TL WR340G TL WR340GD Status Status Basic Settings Firmware Version 4 3 7 Build 090901 Rel 61899n Router Status Help Quick Setup Hardware Version WR340G v5 08140201 Th tu isplays the r r rent status and configuration All DARE e Status page displays the router s current status and configuration LAN information is read only ee MAC Address 00 27 19 5A BB 68 IES Advanced Settings LAN The following is the information of LAN as set on the Network gt IP Address 192 168 1 1 LAN page DHCP 3 Subnet Mask 255 255 255 0 PA Wireless
47. o activate your account in the confirmation email and then automatically enter the Account Confirmed interface IP Camera User s Manual Step3 login to your account Select Sign In on the top of No IP home page to pop up drop down menu or click Sign In button to enter Client Login interface Enter email address and password that you signed up and click Login button As shown below Home Blog Support Contact Us Sign In Username or Email eee emit Password asi oes AS Password Forget your password Ho problem Click Here Ml Remember Me Login you are not currently a registered user of No lRcom and would like to be for FREE register as a new user Fig 80 Step4 add a host or domain to your account Hosts Redirects DNS Hosting Hosts Redirects Add Hast Manage Hosts Fill outi Manage Groups Download Client On Upgrade to Enhanced Lise y Fig 81 In order to add a host to your account select the Add link from the Hosts Redirects menu This will bring up the Add a Host page And now you re ready to fill in the details of your new hostname Hostname Information Hostname MylPC no ip org sv 9 Host Type DNS Host A DNS Host Round Robin DNS Alias CNAME 2 Port 80 Redirect Web Redirect AAAA IPv6 IP Address Your IP address Q Assign to Group _ No Group I 2 Configure Groups 9 Enable Wildcard Wildcards are a Plus Enhanc
48. o format it on PC before using it please format it into one partition IP Camera User s Manual 5 PTZ Configure The interface of PTZ configure is shown in Fig 16 Dome address Fig 16 PTZ configure When IP camera is connected to RS485 communication or control device e g PTZ decoder dome camera the parameters of PTZ need to be set according to the settings of the communication device address protocol baud rate parity data bit and stop bit and the corresponding protocol need to be downloaded Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful A Notice Only when the parameters and protocol are correct the add on communication device can be controlled 5 8 Record Configure The interface of record configure is shown in Fig 17 IP Camera User s Manual SC eae Record Mode Storage rule Circle write bi O Pre recording Record Schedule O Enabled Start 00 Start 00 v Start 00 Fig 17 Storage rule Two options circle write and not overwrite Circle write will cover the earlier recorded files and keep recoding when storage space is full otherwise it will stop recording when storage sp
49. or click Browse The Setup Wizard will install WebClient on your computer Click Next to continue or Cancel to exit the Setup Wizard Folder c Program Files Qihan WebClient Advanced Installer Fig2 Click Install button to start to install WebClient please wait a moment After installation is complete click Finish button to exit as shown in Fig3 IP Camera User s Manual is YebClient Setup T YebClient Setup Ready to Install The Setup Wizard is ready to begin the WebClient installation Completing the WebClient Setup Wizard Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Click the Finish button to exit the Setup Wizard Advanced Installer Fig3 Chapter 2 User Login Reopen Internet Explorer after ActiveX installation completes input IP address of the IP camera for example 192 168 1 10 to turn to login page as shown in Fig4 Language Select the system language of WebClient including Simplified Chinese and English User Input the user name The default user name is admin Password Input the password The default password is blank Port Input the port number The default port is 5000 Input user name password and port number then click Login button to enter the main interface IP Camera Language English v User Name Password Port Fig4
50. r its IP address into IE browser to visit it gt Dynamic IP Dynamic IP means that IP camera obtains IP address from DHCP server See below picture for the network topology 192 168 1 126 192 168 1 100 Switch or router DHCP Server Fig 87 Please refer to below picture for the network configure gt IP Address IP Address 1 Met mask 765 755 7550 Gateway Multicast address 255 105 DNS Server Preferred DNS server Alternate DNS server 202 96 134 133 Default gateway Wire Wireless Fig 88 Log in IP camera via IE browser turn to Network Configure and tick off DHCP after setting all the parameters click Set and restart the device to make the parameters valid 2 Internet You have three ways to connect IP camera to Internet IP Camera User s Manual 1 2 3 Fixed IP mode Broadband and router sharing Internet access mode dynamic obtainment of extranet IP address mode like ADSL and so on PPPoE dial up access After IP camera is connected to Internet remote Internet users can visit it directly via domain name or IP address gt Fixed IP mode see below picture for the network topology IP Camera D Gateway Server oy 113 108 119 20 Internet Client 113 108 119 168 Fig 89 Please refer to below picture for the network settings IP Address L Automatically obtain IP address DHCP IP Address Net mask Multicast address 236 105 204 0 DN
51. ringing after being triggered in seconds the range of alarm ringing is 1 10s Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 Advanced Configure 5 10 1 Capture Configure The interface of capture configure is shown in Fig 20 Setting O Enabled Capture Schedule Weekday Apply to FTP upload Enabled Fig 20 IP Camera User s Manual Setting Enable or disable capture function set the time interval of capture 5 10 15 30 60 seconds If the time interval is set as 5s that means it will capture pictures every fives seconds in the period of capture schedule and store them in the SD card on device Capture Schedule After enable this function set the period of time for capture four periods allowed Capture schedule can be copied to the other date select Weekday to the date or everyday which set as the same settings FTP upload Enable this function when alarm is trigged the alarm information will be saved in the way of FTP uploading Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 2 Audio Configure The interface of audio configure is shown in Fi
52. rver test 163 com Sender address jtest1 163 com Recipient address jtesti 163 com Recipient address 2 testi 163 com Sender name test Recomman to use 163 or gmail mailbox Fig 27 To set the mailbox addresses and parameters of alarm mails and public network IP mails Enable Enable or disable E mail function SSL After selecting SSL check which means this server requires a secure connection user can setup mail servers according to actual needs SMTP server The address of servers that send the mails The address formats of mail service provider are different e g the SMTP server of 163 mailbox is smtp 163 com Port Port number of SMTP server the default value is 25 different mail server has different port Sender address Sender s email address such as testi 163 com Recipient address Receiver s email address Here user can add at most two mail addresses Sender name Sender s name User name Sender s mail login user name Password Sender s mail login password Subject The subject of send messages IP Camera User s Manual Click K button to save the setting when the setting is not saved click A Refresh button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 7 FTP Configure The interface of FTP configure is shown in Fig 28 Enabled Fig 28 FTP server sends the record files
53. s Account ADSL dial up account obtain from the IP service provider Password ADSL dial up password obtain from the IP service provider Dial select the dialing mode wire and wireless Currently only supports the wired dial up mode IP Camera User s Manual Click RA button to save the setting when the setting is not saved click S Refresh button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 5 DDNS Configure The interface of DDNS configure is shown in Fig 26 O Enabled Fig 26 Bind the device with a fixed domain name by DNNS setting so that user can visit the device no matter how the public IP changes Refer to Appendix 4 for detailed steps Enable Enable or disable DDNS function Domain The domain name set up by users such as MylPC no ip org User name User name registered in DDNS server Password User password registered in DDNS server Domain server DDNS server address Three options DDNS 3322 NO IP and DYNDNS UPnP Enable or disable UPnP function Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 10 6 E mail Configure The interface of E mail configure is shown in Fig 27 IP Camera User s Manual Enabled SMTP se
54. s of the records The name of the record file will be generated by system default according to recording time Video Remote Access the device recorded clips and view the video Saved Photos Save the snapshot on the phone when viewing the cameras through the phone after clicking it you will see the photos as thumbnail Enlarge the photos by clicking it IP Camera User s Manual Setting After clicking it you can set password protection alarm sound etc refer to Fig 44 Setting Password Protection Y on Alram sound Y UL Once a Fig 44 About The related information of the application 7 3 2 Live Preview Click back key on top left in the main menu interface back to display interface refer to Fig 45 Fig 45 Instructions of the functions on Live Preview interface as below Function Key E ff E i Channel selecting You can select the channels playing 6 8 a Select the group of channels c SSCS shot Video Records O iz Quick Access Device List edit and select the device IP Camera User s Manual Left Slip to Display PTZ Control Button Control the directions of the camera Zoom in Zoom out Change focus and aperture 7 3 3 Add Device If this is the first time to use ISS MOBILE app you need to put in all the information needed Steps as below e Click MW to access Device List interface the list is blank as this time e Click Cz on Devi
55. s that your network administrator assigns a LAN IP address to IP camera The IP of your PC and IP camera must be in the same network segment to make visiting to the camera possible see below picture for the network topology ge a PC 192 168 1 126 192 168 1 100 Switch or router Fig 84 Please refer to below picture for the network settings IP Address O Automatically obtain IP address DHCP IP Address 192 168 1 10 Net mask Gateway 192 166 1 1 Multicast address 236 105 204 0 DNS Server Preferred DNS server 2 Alternate DNS server Default gateway Security Type Auto Authentication Type Auto E Encryption Type Auto E WEP Key Format ASCII w WEP Key 1 Password Po 64 ASCH or Hexadecimal WiFi IP EJ Enabled IP Address 192 168 2 10 Net Mask 255 255 255 0 WIFI Gateway 192 168 2 1 Multicast Address 236 105 203 0 IP Camera User s Manual lf a wireless IP camera needs to be visited via WiFi mode users need to set IP address subnet mask gateway SSID number and password Setup steps Step 1 Log in IP camera via the IE browser the default IP is 192 168 1 10 Step 2 Switch to the page Network Configure fill in the device IP address assigned by network administrator e g 192 168 1 100 Step 3 Fill in subnet mask default value is 255 255 255 0 Step 4 Fill in gateway address default value is 192 168 1 1 Click Set to save the parameters Start the device ente
56. t Enable this function to display channel name at the top left of image Color User can choose different colors for the name There are two colors to choose from black and white Position User can adjust the display position of channel name Text The name of video channel it supports 30 English characters or 20 Chinese words at maximum Click text box to self define the channel name Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful 5 5 Privacy Regional Privacy Regional After entering the privacy regional interface click button at the center of interface to enter the Shelter Area window refer to Fig 14 IP Camera User s Manual Shelter Area Channel No fi lt Color select RED GREEN si Clear all Clear select Query Setup Fig 14 After enable privacy regional function click and move cursor to set the privacy area of channel image An image can be entirely or partially masked it supports 4 areas at maximum Click the set area to select the area click again to deselect Channel No Select the channel of privacy regional Color select Set the covering color of privacy area There are three colors to choose from red green and black Clear all click this button to clear all set privacy areas Clear select c
57. t Triggering DMZ Add New Enable All Disable All Delete All UPnP Secunty Static Routing Fig 96 Protocol Status Modify Enabled Modify Delete Enabled Modify Delete Enabled Modify Delete Step 5 If DDNS is successfully set in Network Configure of IP camera direct visit to the IP camera can be realized via entering http MylPC no ip org 85 into IE browser Appendix 7 FAQ 1 IE browser cannot log in Possible reason 1 ActiveX not installed Solution ActiveX must be installed when visiting IP camera for the first time via Internet Explore How to install Visit IP camera click Download ActiveX to pop up file download dialog select Run or Save to download After download finishes double click the downloaded file WebClient to pop up installation interface click install Possible reason 2 port number is incorrect Solution Set the new port number through search tool and then fill the same port number in IE login screen 2 Fail to visit IP camera via IE after upgrade IP Camera User s Manual Solution Delete the caching of browser Steps Open IE click Tools select Internet Options click delete files button in Internet temporary files select delete all offline contents then click OK and re log in IP camera 3 The images do not flow Possible reason 1 The frame rate of IP camera is too low Solution Reducing frame rates will
58. tch Channel Select the numbers showed in Area 2 in Figure 67 to switch channels select Area 3 to switch channel group and then select the numbers in this channel group to switch the channels Switch the channels within different devices If you want to switch to the channels on other devices steps as below 1 Press Ml to stop or turn the playing video off 2 Click on display interface like Area 1 in Fig 67 then access device list interface like Fig 68 iss mobile Device 02 192 168 10 11 iss mobile 192 168 10 215 Fig 67 Fig 68 3 Select the device which switched to will show the channel list of this device 4 Select the channels in the channel list of this device turn back to display interface to view the camera of this chamnel 7 6 5 PTZ Control Left slip HU to Piz Control like Fig 69 as below IP Camera User s Manual Function keys of PTZ control as below MEABE conto PTZ direction MEA 200m in and zoom out EA change focus A change aperture 7 6 6 Local Video The videos will be saved on the phone after recording the videos Steps as below Play Video 1 Click kual to access the main menu interface select local video to access local video list interface like Fig 70 2 Click the video record for example 20121011134721 mp4 to view this video record e Batch Save 1 Click f to access the main menu interface select local video
59. this app from Apple Store on iPhone version 4 0 and above you may first search ISSMOBILE like Fig 58 as below Router port forwarding is required Then click Install the application will be automatically installed into your mobile phone like Fig 59 as below IP Camera User s Manual rn S Phone 7 6 Application Running 7 6 1 Interface Description After eee installed the application into mobile phones it is ready to run just click the ISS q e MOBILE 5328 icon in the main menu The main interface looks like Fig 60 as below Click icon on top right then you can access the main menu interface and see corresponding operation options including device list photos video records about help etc refer to Fig 61 iss mobile ISS MOBILE Device List Remote Play Video Records About 4 Help Spiiker ABE E MNAE Fig 60 Fig 61 Device List Add a new device or modify the device settings Remote Play Access the device recorded clips and view the video Video Records If ISS MOBILE has record function after clicking video records you will see the details of the records The name of the record file will be generated by system default according to recording time Photos Save the snapshot on the phone when viewing the cameras through the phone after IP Camera User s Manual clicking it you will see the photos as thumbnail Enlarge the photos by clicking it Settings After click
60. to the IE browser login screen 4 Upgrade device online Click 6 button in the lower left corner of main interface to pop up a dialog box select the file you want to upgrade click Open to upgrade gt Upgrade a device Right click a device in the list select the upgrade option gt Upgrade multiple devices Press CTRL key and left click the device you need to upgrade in the E IP Camera User s Manual list when selection is complete right click any selected device select Upgrade option as shown in Figure 77 Search Assistant 192 168 100 190 192 168 2 28 4 192 168 2 138 a 192 168 100 211 1952 165 227 192 168 5 113 192 168 1 215 192 168 10 102 192 168 5 106 om 132168 192 168 100 174 192 168 5 123 192 168 5 104 192 168 5 103 192 166 2153 192 166 5 213 192 168 5 110 192 168 100 174 192 168 100 102 192 168 10 57 192 166 2214 192 168 2217 A Note Please fill in the correct user name and password in the figure SOOO ET 2807 KogO 300101 ECON 00101 2157 SOOO FOOO 500101 5000 KogO 300101 5000 ECON 500101 SOOO KogO 5000 Kgpg IPCamera IPCamera IPCamera IPCamera IPCamera SIE IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera IPCamera Ea emesis Al ER 2 Ea ae a aal eoD eane JRR JRR 2 RR D ee aa 205 255 255 0 2599 299 2559 0 cone 0 ZAG JPR 2 Ba O 2 2 O 200 200 200
61. ty authentication It must be the same as the key of the wireless gateway router AP 7 Search router User can also deploy wireless router by searching router Click ue u lU5 ay button to search router automatically and the information list will display router information such as router name signal and security type and connect state as shown below Select a router in the list SSS button to establish the connection Password ls ASCII or Hexadecimal Commect Search router IP Camera User s Manual Fig 24 8 WiFi IP Select this switch to enable Wi Fi function and set the wireless IP Address Net Mask WIFI Gateway and Multicast Address of IP camera Click button to save the setting when the setting is not saved click button to return to the previously saved parameters when the setting has been saved click button to query whether the setting is successful After setting completes save all parameters Then disconnect the network cable IP camera can be visited via wireless IP US Note Applies to models with Wi Fi function only A Notice The wireless network IP address and cable network IP address cannot be in the same segment 5 10 4 PPPoE Configure The interface of PPPoE configure is shown in Fig 25 Fig 25 Enable Enable or disable PPPoE dial up function Dynamic IP After successful setting for device dial up it will display the public IP Addres
62. ution Restore the default settings 6 There is no sound while monitoring Possible Reason No audio input connection Solution Check audio connection of the host Possible Reason 2 the audio option of IP camera is off Solution Check audio parameter settings to see if you have opened the audio 7 Search software cannot find device IP Camera User s Manual Possible reason Search software adopts multicast protocol to perform searching But the firewall forbids multicast data packet Solution disable the firewall 8 Image processing doesn t work properly Possible Reason 1 system issue DirectX function is disabled which will cause slow display of images and abnormal color Possible Reason 2 hardware issue Graphics card doesn t support image acceleration and hardware zooming functions For hardware issue the only solution is replace graphics card Solution install DirectX image drive then open Start Menu gt Run gt input duding command Notice Enable DirectDraw speedup Direct3D speedup AGP veins speedup in DirectX function If they cannot be enabled that means DirectX installation fails or hardware not supportive y n As Jammm IA E Document edition V2 0 September 2012
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