PB42/PB42c Portable Receipt Printer User`s Guide
Contents
1. Document Change Record This page records changes to this document The document was originally released as version 001 Version Number Date Description of Change 002 12 2005 Revised to support release 2 of the PB42 PB42c PB42 PB42cc firmware 003 3 2006 Revised to add more information on Intermec Settings downloading fonts and graphics and cold booting the printer 004 10 2006 Revised guide to add information to the procedures for loading media installing the batteries and cold booting the PB42 PB42c 005 9 2007 Revised guide to include information on after service locations for South Korea 006 3 2008 Revised guide to mention the new PB42c model PB42 PB42c Portable Receipt Printer User s Guide iii iv PB42 PB42c Portable Receipt Printer User s Guide Contents Betore You Begins tronen tb Dye tes stented dele qute ieri vii Safety ICONS T vii Global Services and Support nanne eene vii Warranty Information teh feeit enten vii sone eee r ER ended vii Telephone Support ierat de viii Service Location ettet o beret tedio tein ix Who Should Read This Document eee ix Related Documents ierit UR HR e e e eo ix Learning About the PB42 PB42c Portable Receipt Printers ees 11 Identifying the Parts of the Printer eene 11 Whats New iacet det eee e Pp REG 12 Understanding the Contr2. 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor PB42 PB42c Portable Receipt Printer User s Guide ix 10 PB42 PB42c Portable Receipt Printer User s Guide Learning About the PB42 PB42c Portable Receipt Printers The PB42 PB42c are rugged receipt printers designed for use with the CK60 series or 700 series mobile computer with a Bluetooth M radio The PB42 PB42c provides print resolution of 203 dpi print speeds up to 5 1 cm 2 inches per second ips serial or BluetoothTM communication options Identifying the Parts of the Printer Use the next two illustrations to familiarize yourself with the printer Control panel Communications port PB42 PB42c Front View View of the front of the PB42 PB42c to show important features A weather resistant flap protects the communications port PB42 PB42c Portable Receipt Printer User s Guide 11 Media cover release button Media window PB42 PB42c Back and Side View View of the back and side of the PB42 PB42c to show important features What s New Updated guide to include information about the new PB42c model 12 PB42 PB42c Portable Receipt Printer User s Guide Understanding the Control Panel The PB42 PB42c control panel contains two buttons and four lights Use the buttons to work with th
3. 015 001 sese 39 Belt Clip 0 74964 a cette neret imd 39 Cigarette Lighter Adapter P N 074866 39 Handstrap P N 074789 cessere 39 Power Supply Model 073573 sse 39 Serial Cable P N 075497 eese eene nnn 40 Shoulder Strap P N 074788 serene 40 System Bag P N 825 170 001 enen venenenvenenenven 40 PB42 PB42c DC Power Cable P N 852 909 001 40 PB42 PB42c Vehicle Power Cable P N 236 065 001 40 PB42 PB42c Portable Receipt Printer User s Guide Before You Begin Safety Icons A Warning E Caution a This section provides you with safety information technical support information and sources for additional product information This section explains how to identify and understand warnings cautions and notes that you see in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Suppor
4. 1 1 or 2 and then choose 4 2 and then choose 2 2 and then choose 1 1 or 2 and then choose 3 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us Contact Us viii PB42 PB42c Portable Receipt Printer User s Guide Service Location Support For the most current listing of service locations click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email sbkang awoo co kr Sammi Information Systems Co Ltd 7 9FL Seo Jo Building 103 15 Galwor Dong Seoul Yong San ku Korea South 140 807 Contact Kyung Hee Koo Telephone 82 2 790 5508 Email jlovekoo sammicomputer co kr Who Should Read This Document The PB42 PB42c Portable Receipt Printer Users Guide is written for the person who is responsible for installing configuring maintaining and troubleshooting the printer Related Documents For information on programming see the PB42 Programmer Reference Manual You can download the programmer s manual and other Intermec documents from the Intermec web site To download documents 1 Visit the Intermec web site at www intermec com 2 Click Support gt Manuals
5. CYRLB P 50H R 20 3 Greek CP1253 10x16 08 02 06 GREKS i 69H R 14 5 Greek CP1253 14x24 10 10 05 GREKB I 49H R 20 3 Hebrew CP1255 10x16 14 02 06 HBRWS n 6EH R 14 5 Hebrew CP1255 14x24 14 02 06 GREKS N 4EH R 16 9 Intermec OCR A BT 25 22 09 05 OCR A 28H R 8 8 Intermec OCR B BT 39 22 09 05 OCR B 29H R 10 7 Monospac821 BOLD 26 28 11 05 PB107 2BH R 14 5 Monospac821 WGL4 24 04 10 05 PB145 m 6DH R 20 3 Monospac821 WGL4 16 04 10 05 PB203 22H R 20 3 US Standard CP437 EU 1 01 02 96 PE203 21H R 33 8 Enhanced CNDS Font 4 09 03 99 PMO5T B 42H R 10 7 Roman Bold 26 3 07 03 96 PM107 amp 26H R 20 3 Thai CP874 10x16 10 10 05 THAIS j 6AH R 14 5 Thai CP874 14x24 10 10 05 THAIB J 4AH Graphics LOC DESCRIPTION V DATE NAMES Example of Bluetooth Configuration Settings and Resident Fonts PB42 PB42c Portable Receipt Printer User s Guide Configuring the PB42 PB42c You can configure several settings on the PB42 PB42c by using Intermec Settings from your CK60 series or 700 series mobile computer Here are some of the settings you can configure for the PB42 PB42c from your mobile computer Darkness adjust Set low battery indicator Bluetooth communications Restore factory defaults Intermec Settings is available as part of the operating system upgrade for your CK60 series or 700 series mobile computer You can download the files for your computer from the Intermec web site at www intermec com You ca
6. file to the PB42 PB42c that follows this format PB42cfxxxx mmddyy upg where xxxx is the firmware version number mm is the month of the firmware release dd is the day of the firmware release yy is the last two digits of the year of the firmware release To load new firmware 1 On the CK60 or 700 go to My Device gt Program Files gt Intermec and start FWUpgrade PB42 PB42c Portable Receipt Printer User s Guide 29 2 Select the Settings tab 3 On the Settings tab make sure you select the following values for these settings Setting Select This Value COM port COM6 Baud rate 115200 Handshaking Hardware Use remote DCB Enabled 4 Select the Printer Flash Update tab 5 Click Choose Update A browser window opens 6 Browse to your upg file select it and click OK The browser window closes and you return to the Printer Flash Update tab 7 Select Send Update 8 Wait for the Firmware Upgrade Success message on the CK60 The PB42 PB42c beeps when it is done with the upgrade 9 Print the configuration test page to verify that your firmware was upgraded correctly For help printing the configuration test page see Printing a Configuration Test Page on page 23 10 Cold boot the printer For help see Cold Booting the PB42 PB42c on page 34 Troubleshooting 30 You may have printer operation print guality or printer communication problems at some time during the life of the printer It is easy to fix mos
7. from the PB42 PB42c printer to your desktop PC Shoulder Strap P N 074788 Use the shoulder strap in combination with the handstrap to easily carry the PB42 PB42c printer The wide padded strap makes it comfortable to wear the PB42 PB42c for long periods of time System Bag P N 825 170 001 Use the system bag to carry your PB42 PB42c a CK60 or 700 media and cables or other accessories in one bag PB42 PB42c DC Power Cable P N 852 909 001 Provides power for the vehicle dock PB42 PB42c Vehicle Power Cable P N 236 065 001 Provides power for the PB42 PB42c and CK60 vehicle docks PB42 PB42c Portable Receipt Printer User s Guide Intermec Worldwide Headguarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com PB42 PB42c Portable Receipt Printer User s Guide P N 074573 006
8. on the PB42 PB42c 2 Connect the other end of the serial cable to a serial port on the back of your PC or to a serial adapter on your CK60 PB42 PB42c Portable Receipt Printer User s Guide 27 Connecting the PB42 PB42c to the Serial Port of a PC Cancelling a Print Job You can cancel or stop a print job at any time during the printing process You may find this feature helpful if you make a mistake entering data or send incomplete information This procedure only works if you are in the process of sending a print job or the printer is currently printing a print job Otherwise pressing both buttons will print the configuration test page information To cancel a print job 1 Press and hold the Feed and Radio buttons until the printer beeps The printer prints out the message Print Job s Cancelled by User and asks you to wait a few seconds 2 Cancel the print job from the CK60 700 or host PC The PB42 PB42c clears the print job and warm boots or resets itself 3 Start sending print jobs to the PB42 PB42c again when you see the message Printer Online Downloading Fonts Graphics and Upgrades to the PB42 PB42c 28 You can download fonts graphics and firmware upgrades to the PB42 PB42c from your handheld computer using files available from the Intermec web site There are two ways to download files to your PB42 PB42c You can download a self extracting cabinet files cab to copy onto your handheld compute
9. DC power connector 3 Connect one end of the power cord to the power supply and then plug the other end into an AC outlet PB42 PB42c Portable Receipt Printer User s Guide 19 Extending Battery Life Here are some tips for extending the overall life of your batteries Never expose the batteries to direct sunlight or temperatures over 40 C 104 F Only charge the batteries inside the PB42 PB42c using a power supply or a 4 bay charger Model AC10 or in the CK60 PB42 quad battery charger Model AC4 Here are some tips for extending the life of your battery between charges Turn off the radio when you are not using it Remove the batteries from the printer if you will not be using it for three days or more Do not operate the PB42 PB42c in extremely cold temperatures Using the PB42 PB42c in temperatures below freezing reduces overall battery life Remember that any rechargeable battery loses its ability to maintain a charge over time You can only recharge it a finite number of times before you must replace it Loading Media You can use roll or fanfold receipt media with the PB42 PB42c The PB42 PB42c ships with one roll of media that you can use the first time you unpack the shipping box and verify that the printer is working correctly Media Specifications for the PB42 PB42c Specification Dimensions Receipt roll core ID 1 9 cm 0 75 inch Receipt roll maximum diameter 6 5 cm 2 55 inches Media max
10. Intermec Vel User s Guide PB42 PB42c Portable Receipt Printer Intermec Val User s Guide Te PB42 PB42c Portable Receipt Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2005 2008 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint INCA under license i gistics Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation Bluetooth is a trademark of Bluetooth SIG Inc U S A There are U S and foreign patents as well as U S and foreign patent applications pending ii PB42 PB42c Portable Receipt Printer User s Guide
11. apter For help see Charging the Batteries on page 18 Make sure the radio light is blinking and that the blue light is on solid Re establish a Bluetooth connection with the handheld computer For help see your CK60 or 700 user s manual Make sure the handheld computer can print to a known good printer Print a configuration test page to make sure that the handheld computer discovered your printer Some printing and configuration programs may leave the printer in a different mode than printing mode Please cold boot your printer to make sure the default printing mode is selected For help see Cold Booting the PB42 PB42c on page 34 Make sure media is loaded and the media cover is closed For help see Loading Media on page 20 Make sure the radio is turned on Check the baud rate 33 Printer Problems and Possible Solutions continued Problem Possible Solution The battery charge Check the battery date If the battery is a is not lasting as few years old the shortened life may be long as it should due to normal aging Replace the battery The configuration Make sure that the blue light is not test page does not blinking If it is make sure your printer print has media and that the media cover is closed Make sure that you can advance media by pressing the Feed button Try removing batteries connecting a power adapter and printing the configuration test page again P
12. ccessories contact your local Intermec sales representative AC4 Quad Charger Model AC4 Use the AC4 to charge up to four PB42 PB42c batteries at a time The battery charger is designed to sense when a battery is fully charged and not overcharge it ensuring long and consistent battery life AC10 4 Bay Charger Model AC10 Use the AC10 to charge up to eight PB42 PB42c batteries without having to remove them from the PB42 PB42c You can insert four PB42 PB42c printers with the batteries installed in the charger to make it easy to remember to charge batteries AV4 Vehicle Cradle Model AV4 Use the vehicle cradle mounting kit to attach the PB42 PB42c printer to a truck Battery Model 318 015 001 Use the lithium ion 2400 mAh batteries to provide power to the PB42 PB42c printer and the CK60 computer Belt Clip P N 074964 Use the PB42 PB42c belt clip to attach the PB42 PB42c printer to your belt Cigarette Lighter Adapter P N 074866 Use the cigarette lighter adapter to power the PB42 PB42c from your vehicle Handstrap P N 074789 Use the PB42 PB42c handstrap to conveniently carry your PB42 PB42c printer With the handstrap attached you can also attach the shoulder strap Power Supply Model 073573 Provides power to the PB42 PB42c and the 4 bay charger Model AC10 PB42 PB42c Portable Receipt Printer User s Guide 39 40 Serial Cable P N 075497 The serial adapter is an 8 pin DIN to DB9 connector that connects
13. e PB42 PB42c Use the lights to understand the state of the printer Battery lights A Radio button and light Ready to Work Feed indicator button PB42 PB42c Control Panel Use this illustration to familiarize yourself with the buttons and lights on the PB42 PB42c Understanding How to Use the PB42 PB42c Buttons Button Function Radio button Press to turn the radio on and off Feed button Press once to advance media by 7 5 mm 0 29 inch or 63 dots Press and hold to advance media at 5 08 cm 2 inches per seconds until you release the button Radio and Feed Press and hold both buttons until the printer buttons beeps and prints out configuration test page For more information see Printing a Configuration Test Page on page 23 While the printer is printing pressing both buttons causes the printer to cancel all print jobs For more information see Cancelling a Print Job on page 28 PB42 PB42c Portable Receipt Printer User s Guide 13 Understanding the PB42 PB42c Lights Light Battery lights printer powered externally Battery lights printer battery powered Ready to WorkTM indicator State Off Fast blinking red Solid red Solid green Off Blinking red Off Solid blue Blinking blue Description No batteries are installed There is a charging error Verify that battery is good by inserting it in a known good charger The batteries are charging The batte
14. ed and latched For help see Loading Media on page 20 Make sure the media is not binding anywhere in the printer Make sure media is loaded and the media cover is closed For help see Loading Media on page 20 Replace or recharge the battery For help see Charging the Batteries on page 18 or Installing the Batteries on page 16 Check the cable to the PC For help see Setting Up Serial Communications on page 26 Print a configuration test page to make sure that your serial port settings are correct Some printing and configuration programs may leave the printer in a different mode than printing mode Please cold boot your printer to make sure the default printing mode is selected For help see Cold Booting the PB42 PB42c on page 34 PB42 PB42c Portable Receipt Printer User s Guide Printer Problems and Possible Solutions continued Problem The radio light is not on The blue light is blinking The printer is not printing with a Bluetooth connection The printer is not communicating properly Possible Solution PB42 PB42c Portable Receipt Printer User s Guide Press the radio button to turn the radio on Remove the batteries and connect a power adapter For help see Charging the Batteries on page 18 Make sure media is loaded and the media cover is closed For help see Loading Media on page 20 Remove the batteries and connect a power ad
15. imum width 11 2 cm 4 40 inches 20 PB42 PB42c Portable Receipt Printer User s Guide To load media 1 Slide the media cover release button to the unlocked left position Media cover release button 2 Press the media cover release button to open the media cover Media cover 3 Insert the media roll between the two media supports until it fits into place Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer PB42 PB42c Portable Receipt Printer User s Guide 21 Media supports 4 Pull out a few inches of the media 5 Close the media cover by pressing in the middle of the lid or on both sides until it latches The printer emits the Hardware sound to tell you that the media door closed correctly 6 Slide the media cover release button to the locked right position 7 Press the Feed button several times to advance the media 22 PB42 PB42c Portable Receipt Printer User s Guide Printing a Configuration Test Page After you have loaded the media in the printer you are ready to print out the configuration test page Use this information for reference when installing your PB42 PB42c and to verify proper printer operation If you cannot get the configuration test page to print see roubleshooting on page 30 for help To print the configuration test page Press and hold the Feed and Radio buttons until the printer emits the Button sound and the page start
16. int job failed because the media door is open or the printer is out of paper PB42 PB42c Portable Receipt Printer User s Guide 15 Using the Batteries The PB42 PB42c uses lithium ion 2400 mAh batteries Model 318 015 001 for power You can operate the PB42 PB42c with one or two batteries installed You must fully charge the batteries before you can use the PB42 PB42c Fully charged batteries can last for up to one week without needing to be recharged N Use Intermec battery pack model 318 015 001 only Use of another pack may present a risk of fire or explosion Caution The battery pack used in this device may present a fire or chemical burn hazard if mistreated Do not disassemble heat Caution above 100 C 212 F or incinerate Dispose of used battery packs promptly Keep away from children Installing the Batteries Make sure you fully charge the batteries before you use your PB42 PB42c You can charge the batteries before or after you install them into the PB42 PB42c You can use one battery to power the PB42 PB42c but you may experience reduced performance To install the batteries 1 Pull and hold the battery cover latch firmly toward the front of the printer and lift up on the battery cover 16 PB42 PB42c Portable Receipt Printer User s Guide Battery Battery cover latch 2 Insert batteries into the two battery slots until they lock in place The contact side of the battery faces the back of
17. n also find all of the same settings you can configure in Intermec Settings in the PB42 Programmer s Reference Manual The reference manual explains each of the commands and lists the options You can download the reference manual from the Intermec web site at www intermec com Establishing Communications With a Host The PB42 PB42c must establish communications with a host that will send the data for the printer to print The PB42 PB42c provides two ways to communicate with a host Bluetooth communications Serial communications Bluetooth communications is the default setting for the PB42 PB42c PB42 PB42c Portable Receipt Printer User s Guide 25 Setting Up Bluetooth Communications The PB42 PB42c contains a Bluetooth radio that allows wireless communication with a remote device from distances up to 100 meters approximately 328 feet depending on the Bluetooth range capabilities of the remote device environmental conditions and obstructions For the Bluetooth enabled devices to exchange data both devices must establish a connection Bluetooth software is always running in the background ready to respond to connection reguests One device the CK60 or 700 must reguest a connection with another device The second device the PB42 PB42c then accepts or rejects the connection This miniature network is sometimes referred to as a piconet and can consist of several Bluetooth enabled devices Each Bluetooth PB42 PB42c has a
18. ng materials used on this printer Clean the printer with a cotton swab saturated with alcohol Caution Tear bar Paper sensor Printhead Y roller PB42 PB42c Portable Receipt Printer Identifying the parts of the PB42 PB42c to clean regularly PB42 PB42c Portable Receipt Printer User s Guide 35 36 Cleaning the PB42 PB42c Printer Part Printhead Platen roller Paper sensor Tear bar Exterior Interior Cleaning Method Use 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end Rotate the platen roller and clean it thoroughly with 70 isopropyl alcohol on a cotton swab Clean thoroughly wich 70 isopropyl alcohol and a cotton swab Clean thoroughly with 70 isopropyl alcohol and a cotton swab Clean with a water dampened cloth Brush or air blow Make sure the paper sensor is free of dust Cleaning Interval After every five rolls of media or more often if necessary After every five rolls of media or more often if necessary After every five rolls of media or more often if necessary As needed As needed After every five rolls of media or more often if necessary PB42 PB42c Portable Receipt Printer User s Guide Specifications Label and Printing Specifications Print density 8 dots mm 203 dots inch Maximum media width 11 2 cm 4 4 inches Print width 10 4 cm 4 1 inches Print speed 5 1 cm 2 inches per second Receip
19. ol Panel eee 13 Understanding the Printer Sounds enen eee 15 Using thi Batteries coe ei RR RE e pls aandere 16 Installing the Batteries epitome du e get RP 16 Chareing the Batteries det tn eet e Pes tees Coe Pe 18 Extending Battery Life oer ra 20 Loading Media uio a NO RERO 20 Printing a Configuration Test Page eee 23 Configuring the PBA2 PBAOG tete derbi oet 25 Establishing Communications With a Host eese 25 Setting Up Bluetooth Communications eere 26 Setting Up Serial Communications eese 26 Cancelling a Print Job 3 e a pe dE den 28 Downloading Fonts Graphics and Upgrades to the PB42 PB42C 28 Upgrading the Printer Firmware eese eene 29 Troubleshooting etre tei nen pei are en reb eerie 30 Calling Produce Ust 31 Printer Problems and Possible Solutions eee 32 PB42 PB42c Portable Receipt Printer User s Guide v vi Cold Booting the 42 42 e teet ie a e tre er 34 Cleaning the Printer taarten eu e ene 35 Specifications ta teta eese etai ie wentie 37 Accessories for the PB42 PB42C annen ener nne ne nennen enne 39 Quad Charger Model ACA see 39 10 4 Bay Charger Model AC10 ennen 39 AV4 Vehicle Cradle Model eee 39 Battery Model 318
20. r When you double click the cab file the handheld computer sends the files down to the PB42 PB42c You can download a SmartSystems bundle exe to your PC and use SmartSystems Foundation to send the files down to multiple PB42 PB42c printers SmartSystems Foundation is available from the Intermec web site at www intermec com smartsystems PB42 PB42c Portable Receipt Printer User s Guide To download fonts graphics and upgrades using the cab file 1 Download the PB42 PB42c font graphics or firmware upgrade zip file from the Intermec web site to your desktop PG 2 Unzip the file on your desktop PC 3 Use an application such as ActiveSync to copy the cab file onto the root directory of your handheld computer 4 Double click the cab file on your handheld computer To download fonts graphics and upgrades using SmartSystems 1 Download the PB42 PB42c fonts graphics or firmware upgrade exe file from the Intermec web site to your desktop PC 2 Double click the exe file on your desktop PC The file automatically extracts and installs the files in the Software Vault section of the SmartSystems Console 3 Drag and drop the files from the Software Vault onto the handheld computers The files will chen be sent directly to the PB42 PB42c from the handheld computer Upgrading the Printer Firmware You can download firmware to your PB42 PB42c from the CK60 or 700 To upgrade your firmware you need to send a upg
21. rint quality is e Clean the printhead For help see poor Cleaning the Printer on page 35 e Check the battery and recharge or replace as necessary For help see Charging the Batteries on page 18 e Check the quality of the media Use only Intermec media to ensure superior print quality and product performance Cold Booting the PB42 PB42c 34 You seldom need to cold boot the PB42 PB42c You should always cold boot the printer after a firmware upgrade In the rare instance that your printer locks up you may also want to cold boot the printer After you perform a cold boot on the PB42 PB42c the printer resumes using the default printing mode Line Printer mode and returns to using the default font for printing PB42 PB42c Portable Receipt Printer User s Guide To cold boot the PB42 PB42c 1 Disconnect the PB42 PB42c from the power source if externally powered 2 Remove the batteries from the PB42 PB42c for at least one second 3 Insert the batteries back into the PB42 PB42c 4 Reconnect external power if powered externally 5 Press the Feed button several times Cleaning the Printer To properly maintain your PB42 PB42c you should clean it at the recommended intervals T To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Warning Use only cleaning agents specified next Intermec is not responsible for damage caused by any other cleani
22. ry charging is complete The batteries are in a charged state The batteries are low Recharge or replace your batteries now The PB42 PB42c is not connected to a host through the Bluetooth radio or a serial cable The PB42 PB42c is connected to a Bluetooth radio or the serial port is enabled A blinking blue light can mean one of several conditions Printer is out of paper Media cover is open Printer hardware error For a list of possible problems see Troubleshooting on page 30 PB42 PB42c Portable Receipt Printer User s Guide Understanding the PB42 PB42c Lights continued Light Radio light State Description Fast blinking The radio is receiving data green Slow The Bluetooth radio is on blinking green Off The radio is off Understanding the Printer Sounds The PB42 PB42c plays sounds in response to several actions that you can do with the printer See the following table to understand when the sounds occur Understanding the Printer Sounds Sound Occurs When Power e e e Hardware Button e Error You insert a battery in the printer The PB42 PB42c starts charging the batteries You plug in an AC adapter You close the media door You press the Radio button You press both the Feed and Radio buttons to print the configuration test page The paper is not feeding out of the printer because the media door is open or the printer is out of paper A pr
23. s to print The printer prints out a configuration test page containing information about the printer configuration the wired configuration the wireless configuration and the fonts and graphics available on the printer Intermec PB42 Printer Configuration Serial Number 12345678901 Firmware PB42F3932 032806 Ver 3 32 Hardware RevA 001 Flash 4MB Ram 16MB Batteries 1 8 5V 2 8 5V Low Battery Indicator 6 6V Da Adjust Level 4 0 Emulation PB42 REL2 Temperature 34C Allow Messages from Printer Off Wired RS 232 Configuration Baud Rate 15200 Parity one Data Bits i 8 Stop Bits Flow Control Hardware Example of Printer and Serial Port Configuration Settings PB42 PB42c Portable Receipt Printer User s Guide 23 Wireless Bluetooth Configuration F W Ver 2 15 12 27 2004 c Roving Networks Device Address AKA 00A0960AF16F Device Name PB4A2 12345678910 Service Name Wireless Printer Class of Device 00040680 Mode Discoverable Connectable Reserve Printer Disabled Security Authentication Off Encryption Off Version 3 20 12 27 2004 c Roving Networks Fonts LOC CPI DESCRIPTION V DATE NAMES R 20 3 Arabic CP1256 10x16 20 01 06 ARABS f 66H R 14 5 Arabic CP1256 14x24 08 02 06 ARABB F 46H R 20 3 Cyrillic 1251 10x16 10 10 05 CYRLS p 70H R 14 5 Cyrillic 1251 14x24 10 10 05
24. t Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs Warranty Web Support Visit the Intermec web site at www intermec com to download our current documents in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec support services knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec product PB42 PB42c Portable Receipt Printer User s Guide vii Telephone Support These services are available from Intermec Technologies Corporation Service Order Intermec products Order Intermec media Order spare parts Technical Support Service Service contracts Description Place an order Ask about an existing order Order printer labels and ribbons Order spare parts Talk to technical support about your Intermec product Getareturn authorization number for authorized service center repair e Request an on site repair technician e Ask about an existing contract Renew a contract Inquire about repair billing or other service invoicing questions In the U S A and Canada call 1 800 755 5505 and choose this option 1 and then choose 2 1 and then choose
25. t of the problems If you cannot find the answer to your problem in the Printer Problems and Possible Solutions section you may need to call Product Support PB42 PB42c Portable Receipt Printer User s Guide Calling Product Support To talk to an Intermec Product Support representative in North America or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact to find your local Intermec representative Before you call Intermec Product Support make sure you have the following information ready Serial number Firmware version Bluetooth or Serial port settings You can find all of the information listed above on the configuration test page For help printing a test label see Printing a Configuration Test Page on page 23 PB42 PB42c Portable Receipt Printer User s Guide 31 Printer Problems and Possible Solutions Use the following tables to troubleshoot some common problems you may encounter with the PB42 PB42c printer Printer Problems and Possible Solutions Problem The printer has no power Media is not feeding through the printer The printer is not printing with a serial connection 32 Possible Solution Make sure the batteries are properly installed For help see Installing the Batteries on page 16 Recharge or replace the batteries as necessary For help see Charging the Batteries on page 18 Make sure the media cover is clos
26. t roll core ID 1 9 cm 0 75 inch Receipt roll maximum diameter 6 5 cm 2 55 inches Physical Dimensions Depth 7 87 cm 3 1 inches Height 18 03 cm 7 1 inches Width 16 82 cm 6 62 inches Weight Less than 1 39 kg 49 ounces with battery packs and receipt paper Power Specifications AC power adapter Input voltage 100 240V Input current 1 Printer voltage 12V Operating Rechargeable 7 4 V 2400 mAh lithium ion batteries Temperature and Humidity Specifications Operating temperature 20 C to 50 C 4 F to 122 F Non operating temperature 30 C to 70 C 22 F to 158 F Relative humidity 10 to 90 non condensing PB42 PB42c Portable Receipt Printer User s Guide 37 Factory Default Settings Setting Serial port Baud rate Data bits Parity Stop bits Flow control Bluetooth Bluetooth authentication Discoverable Connectable Class of device Service name Device name Baud rate Data bits Parity Handshake Low battery indicator Allow messages from printer Dark adjust Media sensitivity Default Value 115200 8 None 1 Hardware 0x040680 Wireless printer PB42 PB42c xxxxxxxxxxx where x s represent the serial number of the printer 115200 8 None hardware 72V Off 100 2 moderate heat setting 38 PB42 PB42c Portable Receipt Printer User s Guide Accessories for the PB42 PB42c You can use these accessories sold and ordered separately with the PB42 PB42c To order a
27. the printer The printer plays the Power sound when you insert the battery completely Batteries Battery DS 1 3 Close the battery cover by pulling the battery cover latch toward the front of the printer and pushing down PB42 PB42c Portable Receipt Printer User s Guide 17 Charging the Batteries There are several ways to charge the PB42 PB42c batteries Connect AC power to the printer and charge the batteries while they are inside the PB42 PB42c Place the PB42 PB42c with batteries installed in the 4 bay charger Model AC10 Charge the batteries in the CK60 PB42 quad battery charger Model AC4 For information on charging your batteries in the 4 bay charger see the PB42 4 Bay Charger Quick Start Guide P N 930 118 XXX For information on charging your batteries in the quad battery charger see the CK60 PB42 Quad Battery Charger Quick Start Guide P N 962 000 044 It takes about 4 hours to charge the batteries inside the PB42 PB42c with the power cord attached To charge the batteries inside the PB42 PB42c you need an Intermec 12 VDC power supply Model 073573 an AC power cord To charge the batteries inside the PB42 PB42c 1 Install the batteries in the PB42 PB42c For help see the previous section Installing the Batteries 2 Connect the power supply to the DC power connector on the printer 18 PB42 PB42c Portable Receipt Printer User s Guide AC
28. unigue Bluetooth Device Address BDA loaded into its module when manufactured You can find the BDA on the certification label located on the bottom of the printer The PB42 PB42c cannot initiate a Bluetooth connection You must connect to the PB42 PB42c from a CK60 or 700 Use Intermec Settings on either device to enable the Bluetooth settings on the PB42 PB42c For maximum security you need to configure a Bluetooth passcode for the PB42 PB42c The default passcode for the PB42 PB42c is 1234 Toset up Bluetooth communications Follow the procedure to discover and connect to Bluetooth devices in your CK60 or 700 user s manual Setting Up Serial Communications 26 You can use a serial cable P N 075497 001 to connect the PB42 PB42c to a PC a 700 or a CK60 For the CK60 you also need a snap on serial adapter P N 225 690 xxx Before you can establish a serial connection you need to make sure that the settings on the PC or CK60 match those of the PB42 PB42c PB42 PB42c Portable Receipt Printer User s Guide Serial Port Settings on the PB42 PB42c Parameter Default Setting Baud rate 115200 Data bits 8 Parity None Stop bits 1 Flow control Hardware Note The PB42 PB42c only supports CTS flow control You must disable DSR flow control in your printing application while using serial communications with the PB42 PB42c To connect the PB42 PB42c to a PC 1 Connect the 8 pin circular DIN connector to the serial port
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