August 18, 2001
Contents
1. Activity Messages cpad terminal 8391768 Peripheral Type copier cpad terminal 6391766 Peripheral Address cpad terminal 8391768 getting device configuration cpad terminal 8391768 setting device configuration cpad terminal 8391768 Multifunction device interface parallel cpad terminal 8391768 Card reader type tem2 usb cpad terminal 8391768 device status Normal User Experience Payment Settings Click the button that applies to your payment method for this copier terminal 2014 GoPrint Systems Inc All rights reserved cPad User Manual CL OPRINT Enter Login name and Password When the user walks up to the copier it is locked down preventing the user from making any copies until they log into the cPad The unit prompts them to enter their username and password Login name nr nd ee Successfully authenticating will SER ver unlock the copier enabling FR nen Say photocopies to be made In the upper left corner of the device it will display the username and amount of money on the account of the user logged into the unit The user can then make their copy copies iH al MLE e i TS Funds will be deducted from the appropriate price line color black and white duplex depending on the options enabled by the copier interface kit options When the user has finished making their copies the session can either timeout or the user can opt to log off but hitting the2. OPRINT GoPrint cPad Account Copier Terminal User Manual Model cPad Firmware 1 12 4 May 2014 OPRINT Contents OO 10 5 EEE EEE EN 3 Le 0 1621 ASS a NE EEE ds 3 Fe TINN 3 SE IO EE NE er ue 3 Ke hr 4 Ne 4 Calibrationmot the 01010 ge EE EE EE 5 Boia Re Cre Ao ALES EEE ee eee eee eee eee 6 oe ET 6 Configuration ENN Pr 6 PANNA 9 JE Lo RE REE EE EEE EE el an 11 Vee se EEE EN 12 TOURNES HOONE a S 12 2014 GoPrint Systems Inc All rights reserved cPad User Manual DE OPRINT Introduction The cPad touchscreen terminal is designed to communicate over the network with the GoPrint Server and control access to a copier or Multi Function printer The cPad installation is configured in two parts 1 The cPad device 2 The GoPrint Software Requirements The cPad communicates to the GTX server over port To ensure successfully communicate enable an Inbound rule on the GTX server Windows Firewall The GTX listens to communications over port 7770 Hardware Configuration Start up The cPad is powered by an external 24VDC 1A power supply Boot up steps are e Black screen for about 10 seconds e White screen with the Cartadis logo for about 1 minute 30 seconds e Completely white screen for about five seconds followed by a beep warning displaying a progress bar for about 10 seconds 2014 GoPrint Systems Inc All rights reserved cPad User Manual EX OPRINT To enter the cPad Conf
3. power button in the upper right corner of the unit 2014 GoPrint Systems Inc All rights reserved cPad User Manual Reporting OPRINT The GoPrint reporting tools provides the ability to capture transaction activity on a per device level Any Printing and Financial report providing the ability to query by Point of Sale allows reporting on a per device level Examples Print Job Listing Print Job totals and Ledger report Start Date 91231201 4 72 00 AM Printed By Us Point of Sale AI AIT Print Queue l Copicode IP 0009 Group By MetLink 0001 Admin Reports Filter By NetLink 0002 Printing Reports Eau PayStation cpadsrv Financial Reports Ledger Report Tran Account Purse PayMethod Date Tran Type Debit 409 1 391768 Device Quota Quota 5 30149 41 AM Quota User 0 00 409 2 l User ID Quota Quota S014 9 41 ANM Quota User 0 10 410 1 2391768 Quota Quota 58014 9 48 AM Quota User 0 00 410 2 l Quota Quota SG014 9 48 EVT Quota User 0 10 411 1 2391768 Quota Quota 5 30 14 9 48 AM Quota User 0 00 411 2 l Quota Quota S30 14 9 48 ABT Quota User 0 10 Totals 0 30 Credit 0 10 0 00 0 10 0 00 0 10 0 00 0 30 End Date Workstation Pay Point Print Server Order By Limit Note Quota User Payment for income posted by 1 Quota User Payment for user posted by I Quota User Payment for income posted by 1 Quota User Payment for user posted by I Quota User Payment for mc
4. Support to ensure you have the correct cable for your copier I Note Depending on your copier s make amp model your copier vendor may need to 7 i supply a foreign interface harness FIH to enable the GoPrint Copier Terminal to connect and charge accordingly Contact GoPrint for assistance if your copier vendor is unsure 7 Note Your copier vendor will need to be onsite when this unit is installed to ensure the FIH is installed the GoPrint cable is connected to the correct location the key counter is enabled and the unit is properly programmed and locked down By selecting the copier test tab in the Application set up you can tset the connection with the copier In this mode you can press the Start button to unlock the copier or MFP then Stop button to stop it If you press start then you can test and verify that copies are counted and made for the different formats See Network settings about how to access this setting This setting is helpful when the connection to the server is not yet available and you want to confirm the physical connection to the copier MFP is ok Configuration of the GoPrint Software Once the configuration of the network parameters is complete and the unit is attached to the photocopier the cPad is ready for use The behavior is largely customizable based on the settings configured in the GoPrint Software These parameters can determine e Authentication log in password etc
5. e Type of equipment under control e User session time out 2014 GoPrint Systems Inc All rights reserved cPad User Manual eo OPRINT After the initial power up the cPad terminal will automatically register itself to the GoPrint Server You can see this setting in the GoPrint Control Center You can also add the cPad individually by clicking Add cPad Touchscreen Terminal i Add cPad Touchscreen Terminal The cPad information should register with each cPad device however you can also add the cPad and configure it within GoPrint General Tab General e Name Give it a user friendly name to help track transactions in GoPrint reports e PayPoint Use the drop down to determine which PayPoint you wish to apply the cPad e Reference No Optional field used to track transactions made from this device Terminal Settings e Terminal ID Must be the cPad device ID or serial number found on back of unit ex 33789 e IP Address This should be a static IP address for the corresponding cPad e Session timeout This is the user session in GoPrint and how long it remains open This can go to as long as 180 seconds New cPad Touchscreen Terminal Properties Peripheral l Queues General User friendly name to Name Library First Floor lt uniquely identify device for reporting purposes PayPoint main campus Ref No Optional The external accounting reference number for transactions posted to this account T
6. erminal Settings Terminal ID 801345 Serial Number found on back of UNIT IP Address 10 10 1 20 Session Timeout a SECUR The inactivity time in seconds before automatic user logout on device 2014 GoPrint Systems Inc All rights reserved cPad User Manual CN OPRINT Authentication Settings e User Login Check user name with password login enabled e Card Login Type select Swipe Card Enter Password e Card RegEx leave default do NOT change The inactivity time in seconds before automatic use Authentication Settings User Login I User name with password login enabled Card Login Type Swipe Card Enter Password Card RegEx o d The reniular synressinn fn he annlied fn the inramir Pay Method Setting Pay Method Quota unless otherwise noted Allow Credit leave uncheck for default system Payment Settings Pay Method Quota Allow Credit I Allow use of Credit Limit on Quota and Allowance purses cPad Touchscreen terminal supports display of only one amount so balance plus credit limit will display if this option is used If you are using both normal balances and credit limits this can give the user the appearance of having more funds than they should Peripheral Tab e Type Use the dropdown to select copier printer or multifunction device Default Copier e IP Address Enter the IP address for the copier only if the unit is monitored via SNMP optional e Interface Ch
7. file name to download 4 Uncheck Enable firmware auto update qpCalibration SSS aan 5 Touch Save to store settings Calibration of the Touchscreen To calibrate the touchscreen from the Application Configuration page click on the press the TP calibration setting cPad name Printer IP 10 0 0 21 Enable firmware auto update m The calibration screen will then come up prompting you to Firmware file name to download at touch the tip of a pencil or similar instrument no scissors or knives to the pattern displayed on the screen RAR SS The calibration will close automatically after the fifth Ed calibration point and restart the cPad application 2014 GoPrint Systems Inc All rights reserved cPad User Manual RE OPRINT Testing the card reader If your site has a card reader attached to the cPad you can select the card reader tab from the main configuration menu By selecting the card reader tab you can access a list of card readers Supported by the cPad After connecting your card reader to the USB or serial port you can select it s type from the dropdown list For testing you can present a card to the reader the card number must be displayed Connection to the Copier The connection to the copier is controlled by using a specific cable unique to each make model of copier Please contact GoPrint Sales or
8. ig Menu When you see the progress bar upon boot up enter a Z Code touching a finger on each corner of the touchscreen in a Z pattern top left top right bottom left bottom right This will prompt you to enter a password The password is 2 3 4 6 8 Network set up Once you enter the password you will see a configuration screen z o Network Application cn Card Reader Copier Test Version Info 1 Touch Network to enter the network 2 configuration screen Network configuration 2 Uncheck DHCP to access the IP Network LJDHCP IP 10 10 2203 information Mask 255 255 255 0 Gateway 10 10 2 1 3 Enter the static network information for the Primary DNS 75 75 75 75 device Secondary DNS 75 75 76 76 MAC 4 To store the settings touch save 5 Click the green arrow in the upper right corner to go back to the Configuration Menu 2014 GoPrint Systems Inc All rights reserved cPad User Manual ae OPRINT GTX Server Configuration Each device must be configured with the IP Address and listening port 7770 of the GTX server 1 Touch Application to enter the Application Configuration 2 Under Application Server enter the IP address of the GoPrint Server followed by 7770 ex 10 10 2 201 7770 Printer IP 10 0 0 21 d 3 Leave cPad name and Printer IP settings alone Enable firmware auto update 1 Firmware
9. internal authentication 2014 05 05 14 38 35 390 DEBUG WebServer 45 service Terminal cpad terminal 8391768 opening copy session for user 120 2014 05 05 14 39 10 203 DEBUG WebServer 45 service Terminal cpad terminal 8391768 closing copy session for user 120 2014 05 05 14 39 10 218 DEBUG WebServer 45 accounting TransactionBuilder Posting transaction 151 consisting of 2 ledger entries debits 0 10 credits 0 10 2014 05 05 14 39 10 234 DEBUG WebServer 45 cartadis CPadTouchscreenDevice Debited 0 10 for copies from account goprint from cPad Touchscreen device 8391768 2014 05 05 14 39 10 640 DEBUG WebServer 45 service Terminal cpad terminal 8391768 device status Normal 2014 GoPrint Systems Inc All rights reserved cPad User Manual a OPRINT Unsuccessful Login 2014 05 05 14 39 21 156 DEBUG WebServer 45 service Terminal cpad terminal 8391768 keypad user login with password for user goprint 2014 05 05 14 39 21 156 INFO WebServer 45 authentication AuthenticationManager Authentication failed for user goprint ERROR WebServer 45 service Terminal Invalid login for goprint Error when the IP address of the Cpad is entered incorrectly in Control Center 2014 05 30 09 04 49 888 ERROR WebServer 46 service Terminal ISQL error persisting com goprint value CPadTouchscreen record ERROR insert or update on table cpadtouchscreen violates foreign key constraint fk_cpad_purse Detail Key pursekey 0 is not
10. ome posted by 1 Quota User Payment for user posted by I 2014 GoPrint Systems Inc All rights reserved cPad User Manual EN GoPRINT Update firmware from USB Stick This will be a rare occurrence but there may be need to update the firmware of the cPad from time to time This can be performed by getting the new firmware file from GoPrint Hardware Support and saving it to a USB stick e Copy the file in xxx cpad format at the root of a USB key e Connect the USB stick when the cPad is on After 10 seconds a window will open asking you to confirm the update e Remote the USB stick after about one minute when you see the white screen with the Cartadis logo again e When update is complete power cycle the unit Troubleshooting Cpad login and transaction issues can be monitored under the GoPrint Run log file which is found under the GS4 Logs directory and sent to GoPrint Support To successfully capture data the GoPrint GTX server must be set to advance logging To do so Navigate to the GS4 directory Find the goprint cfg file and open it in Notepad or other text editor Find the line verbose false and switch it to say verbose true Save the file oo Successful cPad login 2014 05 05 14 38 34 484 DEBUG WebServer 45 service Terminal cpad terminal 8391768 keypad user login with password for user goprint 2014 05 05 14 38 34 484 INFO WebServer 45 authentication AuthenticationManager Authenticated user goprint with
11. oose the interface that corresponds to your copier manufacturer Default Parallel e If your copier is equipped to charge for color duplex check the boxes to apply the prices Apply the prices for each setting as determined by your copier Note the prices selected here override the basic GoPrint pricesheet and MUST be selected Important Not all copiers MFD s support every pricing option this varies by make and model Contact GoPrint Support for assistance 8391768 Properties Peripheral Settings Type Copier IP Address Only required for p Interface Parallel f Allow Letter format f Allow Legal format f Allow Scan M Allow Fax f Allow Color output Ed Duplex supported Copier Multifunction Device Prices Letter Baw 010 0 00 duplex Discount Letter Color 050 0 00 Austex Discount LegalB amp w 0 20 0 00 Dupiex Discount Legal color 0 70 0 00 Austex Discount Scan 0 30 Fax 1 00 deals 2014 GoPrint Systems Inc All rights reserved cPad User Manual 8 OPRINT Queues tab The Queue setting is an optional feature that allows the cPad to behavior as a Print Release Station Contact GoPrint Support for additional information 8391768 Properties Print Queues Attached Queues cpadsrwi554eSeriesPCL Real Printer Successful Configuration Device Activity Messages A successful configuration displays the fol lowing cpad terminal 8391768 getting server configuration
12. present in table purse Error displayed at cPad when the IP addresses do not match 2014 GoPrint Systems Inc All rights reserved cPad User Manual ae
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