Canadian LTL Online Tracking for the Internet
Contents
1. USLTL LOGISTICS TRUCKLOAD gt Service Centres gt Cross Border Services Vitrac Online Tracking Account A L Draft Tech Pro Number 76227129 type in pro on the box Pickup Date YYYYMMDD Bill of Lading No Customer PO then hit HELP Selection Criteria Enter Only One Ontario 7 gmg Vitran employees can go here to choose an alternate web account to trace This page has been visited 14287 times since 02Dec1999 When specifying a pro number Vitrac always tries to locate exactly one shipment If a shipment is found its status will be displayed If no shipment is found an error message will be displayed The remaining search fields behave differently Although there is normally one shipment per PO number or bill of lading this may not be the case Therefore Vitrac will display a list of shipments which can be browsed to find the shipment of interest After entering your search criteria click the Submit button to retrieve the shipment information If you use Vitrac frequently you may want to bookmark this page for easy access 10 WET EFR sin CEVACY Ya RE gt Service Centres a Vitrac Online Tracking gt career Account A L D Draft Tech Ordered by Bill of Lading a Pro No Pickup Date Bill of Lading Customer PO Pes Ibs gt Doves 74577014 20100420 00307 064 10 n a R 751 7476621220100817 00307 099 10 n a 30 586 mn 74444829 20100318 00307 110 10 NA2. have proof of delivery document images emailed to them as well The Shipment Management Report lists the status of all or selected shipments that you have with Vitran This report is highly customizable and can be tailored to suit a variety of customer requirements ee FUCKING ASBr rian Use Vitran s Web Scheduler to manage your scheduled reports You can cancel reports modify report parameters run reports using saved parameters and view report history RK Figure 8 Web Reporting Menu Web Reporting Vitrac s Web Reporting feature allows you receive status information about your shipments automatically by email Although reports can be requested interactively you will probably prefer to preconfigure Vitrac to 14 MET ERAAN automatically send you the information you reguire on a daily weekly or monthly schedule Once configured Vitrac will continue to send you reports until you reconfigure it to stop sending them A menu of available reports is displayed when you click on the Web Reporting icon at http www vitran com Canadian Itl index htm Any new reports added in the future will appear in this menu as well InfoMail Vitran Info Mail Account AL Draft Tech Mail To margareth ley ALD com Fill out this section if you would like to be notified automatically when the status of your shipments change Check each item that you wish to receive If you are currently receiving an item and no
3. once or twice just to make sure that you have selected the parameters correctly to get the results you want MET Fe sim Schedule This button gives you the option of scheduling the report to run automatically at daily weekly or monthly intervals Scheduler parameters are described below Armas van CORPORATION INVESTORRELATIONS CANADIANITL usin LoGistiCs TRUCKLOAD p Senice Cente Vitran Shipment Management Report gt Cross Border Services i jen Vitrac Account A L Draft Tech ad i Origin Destination From All Points To All Points gt Weather Include All Shipments para Sort By Origin City File Format Printed Report PDF email Report To _margarethley ALD com gt Transit Time You have elected to schedule a report for automated delivery It is nessessary to refine the range of Pickup dates to be included in the report so that the report OnLine Tracking will generate the correct information at the time it is run You can select from one of several predefined Pickup date ranges or if you select a specific number of days the report will include the number of days specified ending at the date the report is generated gt Filing a Claim gt Claim Inquity Please note that any Pickup dates refered to below are relative to the date on which the report is created Also please be sure to assign an appropriate description to all reports The description will appear at the top of each page when the report is prin
4. report is run e The Following day or week selects the period following the date on which the report is run Note that Following dates are only applicable to appointment dates since they are in the future When applied to pickup or delivery dates an empty report will always result e No of Days can be used if none of the above ranges are suitable For example if you select 7 days the ending date will be the date on which the report is run and the starting date will be 7 days earlier Scheduled Date This parameter specifies on which days the report will be run The choices are mostly self explanatory One of the choices Don t Schedule Save Only does not schedule the job to run repeatedly but instead simply stores your selections in the Web Scheduler s database This allows you to use the Web Scheduler to trigger the report manually at an arbitrary time without having to reenter all of the report parameters You can also use the Save only option to temporarily disable existing scheduler entries Simply use the Web Scheduler to edit the job 21 MET EFR AAN and change the Scheduled Date to Save Only To re enable the report change it back to some other valve Scheduled Time Choose one of the specified times for the report to run Again the choices are self explanatory Note that times are always Eastern Standard Time Schedule Click on the Schedule button to go ahead and save your choices Your scheduled job should now appea
5. size paper The contents of the PDF report are fixed Some items of information such as the bill of lading number do not appear in the PDF report and it is not possible to modify the report to include them If the information you need does not appear on the PDF report you may need to select one of the other file formats which allow you to select which items appear in the report 2 Microsoft Excel 4 0 Spreadsheet XLS Excel 4 0 is an older version of Microsoft s spread sheet product so any spreadsheet application in use today should have no difficulty loading the spread sheet 3 Comma Separated Values CSV This is a simple text format commonly used to import data into database or spread sheet applications For both XLS and CSV file formats you must use the various check boxes in the lower portion of the form to select which pieces of information you would like to include in the spreadsheet Email Report To All reports or spreadsheets will be emailed to the address that you specify here Please take a second to confirm that the email address is correct Once you have selected the report parameters you can elect to generate the report immediately by clicking the Submit button Before proceeding Vitrac first counts the number of matching shipments and gives you an opportunity to cancel your request if the report is empty or if it is too large Even if you plan to schedule the report to run automatically you may want to try submitting it
6. your account is set up After receiving your web account and password visit Vitran s home page at http www vitran com 1 Click on the Canadian LTL link then Registration left navigation link to get to the page below VITRAN CORPORATION INVESTOR RELATIONS CANADIAN LTL us LTL LOGISTICS TRUCKLOAD gt Service Centres gt Cross Border Services VITRAC REGISTRATION New User To help you join our growing number of satisfied customers please contact your account manager to registrater your company As a registered customer you will be able to track a shipment by Pro Number Pickup Date Bill of Lading Number or Purchase Order Number To protect our valued customers only registered customers will be allowed to view and print images of Proof of Delivery or Bill of Lading 2 If you have received a web account and password from our sales representative please click here to continue with registration Figure 1 Vitran Registration Web Page 2 Clicking on click here takes you to the screen below You may now register yourself with Vitrac by entering your web account and password in the screen Figure2 You are now ready to begin using Vitrac MET ERAAN Friday November 5 2010 VITRAN CORPORATION INVESTOR RELATIONS CANADIAN LTL USLTL LOGISTICS TRUCKLOAD Vitrac Registration Web Account ALD12868668 Password end eMail Address margareth lley ALD com N
7. 48 1062 C 0 74687584 20100914 00307 110 10 n a 47 961 a 74574155 20100304 00307 154 10 n a 46 982 S 74605231 20100617 00307 229 100600307 25 560 gt Web Reporting 74568051 20100831 00307 230 10 n a 52 983 en 74562824 20100223 00307 263 10 NA 48 807 Click on Pro Number to see shipment details Click on Pickup Date BOL Number or PO Number to change browse order Onano 7 Da UKIE l Browse Backwards l Browse Forwards 6 Asteurinn NEW SEARCH HELP Figure 5 Shipment Listing Figure 5 is an example of a search by Bill of Lading If an exact match for the Bill of Lading had been found the shipment status would be displayed In this instance either the bill of lading entered was not found or the user only entered a partial bill of lading number so a list of shipments is displayed Note that the list is ordered by the search parameter bill of lading in this case and the first shipment displayed is the one that most closely matches the search parameter Most of the table entries are themselves hyper links that you can click on to refine your search Since there is a one to one correspondence between shipments and pro numbers clicking a link in the Pro No column will display the shipment s status Clicking a link in the Pickup Date Bill of Lading or Customer PO columns is the same as performing a new search with the displayed valve A new list is displayed ordered by the column the link was in and starting with that valve This
8. MET fe sir Canadian LTL Online Tracking for the Internet User s Manual Updated February 28 2011 MET Fe sin Table of Contents Introduction nnen 3 Prerequisites enen 4 Registration ccc ccc ccc cece ence ee eee ences 5 Online Tracking cece eee ee ee eees 8 Web Reporting nn 14 Info Mail nennen eenn 15 Shipment Management Report 17 Web Scheduler eee cece cece eee eees 22 MET Fe sim Introduction Vitrac allows Vitran s customers to track their shipments conveniently and quickly using the power of the World Wide Web In addition to displaying the current status of your shipments Vitrac also links to Vitran s state of the art document imaging system allowing access to copies of the bill of lading and or proof of delivery documents This manual provides a quick overview of Vitrac s functionality and briefly explains how to use the system Currently Vitrac consists of two components online tracking and web reporting Online Tracking Online tracking allows you to interactively query the status of individual shipments You can specify a bill of lading number purchase order number or pro number to locate a shipment and display its status in your web browser Document images can be viewed seamlessly inside your web browser using Adobe s Acrobat viewer Web Reporting Web reporting allows you to specify groups of shipments and generates a report listing the status of
9. allows you to quickly reorder the list This feature can facilitate locating shipments when you are unable to precisely specify the search parameter and 1 MET ERE sin can help overcome inconsistencies in data entry Clicking the forwards and backwards buttons moves through all of the shipments you have in our system The system retains shipment information for approximately two years Friday November 5 2010 F 7 AETR VIRAN CORPORATION INVESTOR RELATIONS CANADIANLTL usiTL LoGistics TRUCKLOAD gt Service Centres Fore Borar aaa Vitrac Online Tracking gt Documents Pro Number 75227129 Weight Pcs 858 Ibs 1 Pcs AL DRAFT TECH Shipper 7470 BULLER STREET BURNABY BC i CENTRAL DOOR amp WINDOW 5757 8 Consignee 250 338 1909 542 ANDERTON AVE COURTENAY BC gt On Line Tracking ae Pickup Date Wed 270ct2010 wis Shipment Status Delivered on Thu 280ct2010 gt Claim inquiry Document Images POD 1 Pages 27 1 Kb BOL 1 Pages 46 3 Kb PO Number s 6019250 _ mn FUCKIN Reewistion HELP NEW SEARCH gt Transit Time Figure 6 Shipment Status Displa Figure 6 displays a sample shipment status Although most of the information is self explanatory a few comments are in order e example the shioment information which is not relevant or not available will not be shown In this case the shipment has been delivered and so the ETA date is not displaye
10. as quite a few parameters so it can be a little confusing However if you take a few moments to become familiar with the various parameters and how they are used this report can satisfy a variety of needs The parameters are described below Starting and Ending Dates This is the range of dates to be included in the report You can select a range of Pickup Delivery or Appointment date by changing the Date Type to the left of 17 HELP As Weight q WET fF sim the starting date When Pickup is selected as the date type only shipments picked up between the two dates entered are included in the report Similarly if Delivery is selected as the date type only shipments delivered between the two dates are included When Appointment is chosen as the date type only shipments that have appointments between the specified dates are selected Shipments that do not have appointments will not be included in the report Note that appointment dates are unique and that it is possible for appointment dates to be specified as sometime in the future for example you may want to know about all appointments scheduled for the upcoming week When selecting pickup or delivery dates dates that are in the future are still accepted however there will never be any matching shipments If you arrive at this screen by choosing the web scheduler s Edit Job option the starting and ending dates will be calculated from the schedul
11. cally expire 90 days after the last time you use our tracking facility If you do not use the system for an extended length of time you will need to re register to acquire a valid cookie 7 In order to prevent unauthorized access six consecutive attempts to register with the incorrect password will disable your account If you forget your password or if you would like to have your password changed 8 please contact your account manager Changing your password will invalidate all existing cookies MET ERE sin Online Tracking Users that do not have a web account have restricted access to the system They can track by pro number only as shown in figure 3 You may also see this screen if your cookie has expired or if this is your first visit to Vitrac after registering If you ve just finished registering clicking your browser s refresh button should bring you to the screen in figure 4 AETR VITRAN CORPORATION INVESTOR RELATIONS CANADIANLTL usiTL LoGistics TRUCKLOAD gt Service Centres gt Cross Border Services Vitrac Online Tracking gt Documents gt Career gt Contact Us gt Weather gt Download gt Newsroom Enter Pro To view shipment status enter Vitran s S digit pro number gt Transit Time Vitran employees can go here to choose an alternate web account to trace Figure 3 Vitrac for unregistered users In addition to being restricted to tracking one pro at a time by pro number non registe
12. d e inthe example there is only one PO number and BOL number for the shipment Although this is the norm there are often many PO s or BOL s 12 q WET Fe sim corresponding to one shipment If a large number of PO number of BOL numbers need to be displayed they will be listed at the bottom of the display e if document images are available you can click on one of the hyper links to view the documents This is covered in more detail below e Vitrac s database is updated four times daily Three times during business hours and once during the evening Also new document images could become available at any time If you view a shipment s status and then return to view the same shipment status later in the day the information may have changed To ensure that the most up to date information is displayed click your browser s refresh or reload button e since there may be a short delay retrieving document image information Vitrac initially attempts to estimate how large the document image PDF files will be Using system averages 20 Kilobytes for a POD and 60 Kilobytes for a BOL You can use these numbers to get a rough estimate of how long it will take to download the images If you click your browser s refresh or reload button an exact file size is shown when the images become available Figure 7 Displaying Proof of Delivery in Abobe Acrobat Reader As mentioned earlier you must install Adobe s Acrobat reader in order to view docume
13. e to some other value Delete Job Use this option to delete the job from the scheduler s database Run Now Use this option to run reports interactively This is useful if you want to test a report to see if you have configured it correctly to get the results you want before scheduling it to run automatically This can also save you time and give consistent results if you only want to create a report occasionally but do not want to re enter all of the parameters each time Show History Use this option to display a history for the report The history log is used to log errors when they occur If you do not receive a report that you are expecting the reason will be recorded here For example if a report is empty because no shipments matched your search criteria no report will be sent However error will be logged here The history log is purged automatically once a week When it is purged it leaves behind only the most recent entries 23
14. ents will enable delivery notifications for all your shipments Any shipments picked up after you enable this option will be flagged so that you will be notified when they are delivered 3 Proof of Delivery document images for all shipments will enable the viewing of Proof of deliveries document images once your shipment has been delivered 4 Bill of Lading document images for all shipments will enable the viewing of bill of lading document images 5 Exception Reports for a All late shipments or b Only late shipments that have a requested delivery date 6 Send pickup delivery and exception report in XLS format this will enable the sending of pickup delivery and exception reports in XLS format If you choose not to receive reports in XLS reports will default to PDF format The lower section of the form is used only if you wish to receive notifications for specific shipments You will be notified by email when the shipment is delivered and you will receive the Proof of Delivery document image as soon as it is available If anything appears in this section the previous section will be ignored Reference Type The reference number you enter can either be a bill of lading number a purchase order number or a Vitran pro number You must indicate the type of each reference number so that the system is able to perform the correct lookup Reference Number It is the reference number for the shipment of interest MET EFR sir S
15. er s Duration parameter current week previous month etc Origin and Destination State or Province By default all shipments are selected If an origin or destination is selected shipments are restricted to include only the specified state province or country Include The include parameter is used to further restrict the report to only include shipments of interest You may choose to include e All shipments e Delivered shipments includes all shipments that have been delivered to the consignee If a beyond carrier is used this also includes shipments delivered to the beyond carrier s dock e In Transit shipments includes all shipments except Delivered Shipments e Undelivered shipments that are late includes the subset of intransit shipments where the normal door to door delivery duration has been exceeded e Undelivered shipments with appointments includes the subset of in transit shipments that have appointments y WET Fe sim Sort By Use this option to select the order in which the shipments will appear on the report File Format The shipment management report can be generated in one of three formats 1 Adobe Acrobat Portable Document Format PDF When selecting PDF a report is generated containing Vitran s pro number and shipment status information for your shipments The report consists of the most often requested information and should satisfy most requests It can be viewed on screen or printed on letter
16. hipment Management Report INVESTOR RELATIONS CANADIAN LTL US LTL LOGISTICS TRUCKLOAD gt Service Centres aa Vitran Shipment Management Report gt Career Goat Us Vitrac Account AL Draft Tech foam Starting Pickup Date 20101101 YYYYMMDD P Manaso Ending Date 20101111 YYYYMMDD EEEN Origin Province or State All Points S peme 5 Destination Province or State AlPoints a 1 Include All Shipments vl gt Transit Time Filter None Contains the Phrase p On Line Tracking FEN gt Registration Sort By Origin City i 4 gt Web Reporting File Format Printed Report PDF BA gt Filing a Claim n gt Claim inquiry Email Report To margareth lley ALD com When requesting spreadsheet data XLS or CSV use the options below to specify 2 Bie which items to include in the table These options are ignored for PDF reports Trucking wee O Vitran Pro Shipper Information Name O City O Street State Prov Bill of Lading Consignee Information Name O City O Street O State Prov Customer PO Transit Information P U amp Del Dates Appt Dates 0 Weight Pcs Select Submit to run the report immediatley Select Schedule to schedule automated reports for daily weekly or monthly delivery Please click Help icon for help with selecting parameters Figure 10 Shipment Management Report Parameters The shipment management report h
17. itrac account can be configured accordingly When you successfully log in to Vitrac s registration screen Vitrac sends a token known as a cookie to your web browser which stores the cookie on your hard disk The cookie is just a number that is used to identify your company to the Vitrac system Whenever you return to www vitran com to request information from Vitrac your browser sends your cookie along with your request Since the cookie is unique to your account Vitrac is able to determine which information you are authorized to retrieve so there is no need to log in each and every time you visit our site Some notes about Cookies 1 Your browser will not send a cookie to any other web site other than the one that it came from 2 The customer ID assigned is just a number It has no significance to anyone other than Vitran s shipment tracking system 3 Not all web browsers support cookies although most popular browsers do If your browser does not support cookies or if you have disabled them you must upgrade and or enable cookies to use the shipment tracking facilities on this site 4 If you will be accessing our tracking facilities from multiple computers each computer needs a cookie so you must register each computer separately 5 You may find that changes you make to your system for example installing a new web browser will cause cookies to be deleted If this occurs you will need to re register 6 Cookies will automati
18. longer wish to receive it uncheck the item and click the submit button 1 Pickup notifications for all shipments 2 o Delivery notifications for all shipments 3 Proof of delivery document images for all shipments 4 Bill of lading document images for all shipments So Exception reports for all late shipments or only late shipments that have a requested delivery date nn n Send pickup delivery and exception report in XLS format Default is PDF format Fill out this section if you only wish to receive notifications for specific shipments You will be notified by email when the shipment is delivered and you will receive the Proof of Deliver document image as soon as it is available Zf anything appears in this section the previous section will be ignored Reference Type Reference Number Vitan Pro Number vi Bl of Lading Number Purchase Order Number Vitaa Pro Number A mem 2 HOME HELP Figure 9 InfoMail Parameters 15 y WET Fe sim InfoMail is Used to notify you by email as soon as your shipments are delivered Figure 9 shows the various parameters used to configure InfoMail The Action item indicates what action will be taken when you click on the submit button 1 Pickup Notifications for all shipments will enable pickup notifications for all your pickup shipments Any pickup after you enable this option will be flagged so that you will be notified when they are delivered 2 Delivery Notifications for all shipm
19. nt images When you install Adobe Acrobat it will install a plug in which allows you to view PDF files within your favorite web browser Figure 7 shows a proof of delivery being displayed within Windows Internet Explorer using Adobe Acrobat Reader version 9 4 You can use the Acrobat toolbar immediately above the image to zoom in or out save the PDF to a disk file or print the image to your printer Acrobat stores images using efficient methods so documents can be viewed with minimum delay Typical document download times are shown below Document Type Average Size Download Time 56K modem Proof of Delivery 25 Kb 5 seconds Bill of Lading 75 Kb 15 seconds In addition there will be a small delay while the document is retrieved from the imaging system MET Fe sim This is normally 10 seconds or less but may vary considerably if a document contains many pages or the web site is particularly busy New document images may become available at any time Typically the bill of lading will become available within 24 hours when the shipment reaches our dock and the proof of delivery within 24 hours of when the shipment is delivered y November 9 2010 Vitran Express Canada http ww vitran com Canadian_ltl index htm VITRAN CORPORATION INVESTOR RELATIONS CANADIAN UL usir LoGistics TRUCKLOAD WEB REPORTING Info Mail is used to automatically email notifications of deliveries as they occur Customers can optionally
20. ote Various Vitrac functions require that you specify your e mail address For example when requesting a shipment management report the report will be e mailed to that address If you choose to leave the e mail address blank you can still use the tracking system however features that require an e mail address will not function correctly In order to provide moderate security that is not cumbersome or difficult to use Vitran has implemented a simple system employing cookies A cookie is simply a token or customer ID which is sent to your computer when you successfully log in to the form above using the account and password assigned to you in advance by our MIS department On subsequent visits to our web site your browser will send the cookie back in order to identify you so that you do not need to log in each and every time you visit our Site Dh ULKI Aseition Figure 2 Vitrac Registration q WET fF sim Vitrac registration was designed to be a compromise between ease of use and security Too much security would have made the system either complex or difficult to configure or cumbersome and awkward to use Little or no security would not have been acceptable either Your web account code determines what information is available for retrieval If your firm has multiple locations each with different requirements you may require multiple web accounts Please inform your sales representative of your requirements so that your V
21. r in the Web Scheduler Web Scheduler Thursday November 11 2010 VITRAN CORPORATION INVESTOR RELATIONS CANADIAN LTL US LTL LOGISTICS TRUCKLOAD gt Service Centres gt Cross Border Services Vitrac Manage Scheduled Reports Account A L Draft Tech email Address Margareth lley ALD com Shipment Management Report Today s Schedule vl Run Now Edit Job gt On Line Tracking T 5 gt Registration Vitrac Home Vitran Home Page gt Web Reporting gt Filing a Claim gt Claim Inquiry Ontario Da T UKINE Asieution Figure 12 Vitran Web Scheduler 22 q WET Fe sim You can use Vitran s web scheduler to manage any reports you currently have scheduled Use the selection box to highlight the report you want to manage Note that the description you entered when you initially scheduled the report appears here to identify the report for you Edit Job Use this option to modify a report s parameters The parameters that were saved when you scheduled the report will be displayed as a starting point You can make changes and then save them by scheduling the report again If you would like to temporarily disable a report you can do so by editing it and changing the scheduled date to Save Only The report parameters will be retained in the scheduler s database but the report will not be sent to you automatically To re enable the report edit it again changing the scheduled dat
22. red accounts will not be able to view document images and only a subset of the shipment status information is available Figure 3 MET EFR AAM ACETATE 7 T AmaE VITRAN CORPORATION INVESTOR RELATIONS CANADIAN LTL usim LoGistics TRUCKLOAD gt Service Centres gt Cross Border Services Vitrac Online Tracking Pro Number Pickup Date YYYYMMDD Bill of Lading No Customer PO p On Line Tracking 6 gt Registration gt Web Reporting HELP gt Filing a Claim gt Claim inquiry Selection Criteria Enter Only One Ontano gt yy ma AI Vitran employees can go here to choose an alternate web account to trace Astwiatinn This page has been visited 14287 times since 02Dec1999 Figure 4 Vitrac for registered users Registered users are able to track by consignee s PO number shipper s bill of lading or pickup date as well as by pro number as shown in figure 4 Although the form allows you to input vp to four search criteria only one item at a time can be used to locate a shipment remaining items are ignored You may enter one of the following items Pro Number is Vitran s pro number which uniquely identifies exactly one shipment Pickup Date is the date the shipment was picked up Bill of Lading is the shipper s bill of lading number Customer PO is the consignee s purchase order number MET ERE AAM VITRAN CORPORATION INVESTOR RELATIONS CANADIAN LTL
23. ted and will N tuching Asriatian 7 Onay De the subject line for email messages Description Todays Appointments Report Duration The CurentDate Scheduled Date Every Day Monto Fii vl Scheduled Time oomau v tp Schedule Report Cancel Do Not Schedule Report Please click Help icon for help with selecting parameters en OR No of Days Figure 11 Scheduling Parameters for Shipment Management Report 20 MET Fe sim Description Please take a few seconds to think vp a meaningful description for the report This description will appear as the subject line of the email message sent to you and is used to identify the report to you in Vitrac s Web Scheduler It also appears at the top of each page in PDF reports Report Duration When scheduling reports the starting and ending dates you entered on the previous page are not applicable since it is not known when the report will be created You must specify a range of dates which is relative to the date on which the report is run You can choose from one of the predefined date ranges or you can specify a specific number of days If the No of Days field is not empty it will be used Otherwise the predetermined Report Duration is used Report duration can be e Current day week month or year selects the period which includes the day on which the report is run e Previous day week or month selects the period which precedes the date on which the
24. tes Before you can start using Vitrac two prerequisites must be met First you must contact your Vitran sales representative and request a Web account You will be assigned a web account and password which will be used to identify you to the Vitrac system Your web account ensures that all of the information you require is made available to the Vitrac system Your password ensures that only you will be able to retrieve that information Second you must register yourself with Vitrac using the web account and password assigned to your firm Rather than force you to log in each and every time you visit the site Vitrac sends a token known as a cookie back to your browser when you successfully log in Your browser in turn will use the cookie to identify you on subsequent visits to www vitran com More information on cookies and how they are used by Vitrac is included elsewhere in this document In addition there are two software prerequisites which must be met 1 Since Vitrac uses cookies your web browser must support cookies 2 Vitrac makes document images and printed reports available as Adobe Acrobat PDF files If you wish to access these features you must acquire and install Adobe s Acrobat reader software MET ERAAN Vitrac Registration As mentioned earlier you must contact your Vitran sales representative and request a Vitrac account You will be assigned a web account and password which will be forwarded to you by email when
25. the matching shipments A report consists of an email message sent to you containing the requested information The email message will usually have an attached file such as an Adobe Acrobat PDF or Microsoft Excel spreadsheet that you can view or manipulate with your PC workstation InfoMail InfoMail is Used to automatically email notifications of deliveries to you as they occur You can choose to receive status information only or you can have proof of delivery document images emailed to you as well You can enable delivery notifications only for specific shipments or for all shipments The Shipment Management Report lists the status of a group of shipments that you select A flexible selection criterion allows you to customize this report to suit a wide variety of needs The report can be run interactively or you can save your selections and schedule the report to be emailed to you automatically at predetermined intervals As the Vitrac system evolves new information will be documented in the form of online help and FAQ frequently asked questions files which can be viewed on the web site by clicking one of the various help q WET Fe sim icons Please take a moment to view the online help when new features appear The online help files will contain links to a current copy of this document Since Vitrac is evolving some of the illustrations in this manual may be different than what you actually observe on the web site Prerequisi
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