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iPF6400 Basic Guide - Poster Printer

1. X m S X 3 m amp a Ink Tank Cartridges of ink in various colors b Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and press down the lever when replacing an Ink Tank c Ink Lamp Red Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened e On E The Ink Tank is installed correctly e Off No Ink Tank is installed or the ink level detection function is off Basic Guide iPF6400 Vents e Flashing Slowly Not much ink is left e Flashing Rapidly Ink tank is empty d Ink Color Label Load an Ink Tank that matches the color and name on this label Vents There are vents at three positions of the printer as shown on top 1 on the right 2 and on the bottom on the right 3 NO Do not block these vents Important Also avoid setting paper or other light objects near the vents Basic Guide sued 191uld Sued 191uud 65 UOILDO ayY Jad Je1uug eu JeJsueJ 01 bBuuedaJg 66 Preparing to Transfer the Printer IPF6400 Printer Relocation Preparing to Transfer the Printer Preparing to Transfer the Printer usas cxi cutn ct nan sss utat c aco inan oe dukianiidncsiackdesikecudse catatsedceenksexad
2. O AK 125 Paner Oe 8 oie Weis i E m 125 Paper not aligned with right guide iade ta ee Oe ae ea ne a tas adt oe RO E d 125 Cannot detect Da arrimaire Ea Sp Do roD Id aTa a EA 126 Cannot feed paper u cecessssssessescssescessesessestesseseseestesecsuseestesesaesteseesesaeseenscasseeseeseeasseestesscasseeseesesauseesesancasstesteoesatseeotes 126 AIO CC A love c 126 meteo dico NETT TT 127 D Borderless printng not possible cesis Fa rU FRSDIEE RHONCUS EXOI S RO CIN FESDL UFU Por NO DRE D QU FUHFI FOR I GERI HD HIE 127 P Roll paper is not securely in contact with roll holder essent 128 Paper mismatch r Cause Corrective Action D You tried to print a test pattern for printer adjustment When printing a test pattern for adjustment use sheets of the same size and type a on several sheets but sheets of different types or of paper in the required quantity D sizes of paper were used Press A or V to select Change Paper press the OK button and replace the pa per Q E Press A or V to select Stop Printing and then press the OK button MediaType Mismatch Cause Corrective Action When Detect Mismatch in the Control Panel Follow these steps to ensure the paper type matches on the printer and in the printer menu is set to Pause the type of paper loaded driver does not match the type specified in the pr
3. lt 3 Always put the used Maintenance Cartridge back in the box and store the box on a flat surface Otherwise ink may leak and cause stains Important D C eZ n accordance with active and ongoing environmental programs Canon supports recycling of used mainte o nance cartridges Follow the instructions provided with the new Maintenance Cartridge that describe how to e Note process the used Maintenance Cartridge Holding the handles a on both sides of the new Maintenance Cartridge insert it completely keep ing it level Hold the Ejection Guide on both sides by the near end Aligning the Ejection Guide with the guides a insert it into the printer until it locks in place 44 Basic Guide IPF6400 O Press the OK button The Maintenance Cartridge is now initialized Basic Guide Replacing the Maintenance Cartridge Stop Power o0 Navigate e ueua1uie u pue se qeuunsuo abpuyey e ueua1ulelw 45 adueUalUIe pue se qeuunsuo 491ulg 94 buiuea 5 46 Cleaning Inside the Top Cover Cleaning the Printer iPF6400 Cleaning Inside the Top o M 46 e neBi ixudiuageme 48 Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems Also clean inside the Top Cover in the following situations to ensure optim
4. Adj Fine Feed 12 13 Printer Info Paper Info 12 TID s n Printhead _ ProductName i s n Days elapsed Count Mdot Printhead R ProductName s n i Days elapsed Count Mdot 1 Available after you have used Standard or Initial adjustmt in Head Posi Adj once 2 Available if Adj Priority is Automatic or Print Quality 9 Available if Adj Priority is Automatic or Print Length 4 Not displayed if IPv4 Mode is Manual 5 Not displayed if NetWare is Off 6 Not displayed if Auto Detect is On 7 Follows the setting in Date Format 8 Viewing and configuration is possible for administrators and only viewing for other users 9 Viewing and configuration is possible for administrators only 10 Not displayed if IPv6 Support is Off 11 Default setting for the time to enter the power save mode Sleep mode is recommended 12 Displayed as the menu during printing while printing is in progress 13 Not displayed in the regular menu Basic Guide Menu Structure Seventh Level sued 191uld ua3J5s Kej dsig pue suoneJjedQo 59 sued 191uld Sued 191uud Front IPF6400 Printer parts P 60 mI e T 61 TORC eaa METRE Tr 61 mM Feed SIOL orres E a EEE i a EErEE EE DEERAS EE 62 Modene ROFF C Ume COVOT omm 63 97g seee E E E E E
5. 63 da aO Over die e EEA 64 VOE a E E E ley Gees Guy EE E 65 Front Standard With the Ejection Guide removed a d C LLL J f LLL INL ey a Top Cover Open this cover to install the Printhead and remove any jammed paper from inside the printer as needed See Top Cover Inside b Paper Tray Cover Open this cover to load a sheet in the Top Paper Feed Slot See Paper Feed Slots c Roll Feed Unit Load rolls in this unit You can also load sheets manually d Roll Feed Unit Cover Open this cover to load rolls See Inside the Roll Feed Unit Cover e Control Panel Use this panel to operate the printer and check the printer status See Control Panel f Ejection Guide Supports output paper g Output Tray Front Paper Feed Slot All printed documents are ejected from this slot When loading heavyweight paper insert it here See Paper Feed Slots h Cutter Unit A round bladed cutter for automatic roll cutting i Maintenance Cartridge Absorbs excess ink j Ink Tank Cover Open this cover to replace an Ink Tank See Ink Tank Cover Inside Basic Guide iPF6400 Back Back 4444444444444444444444144444444 a USB Port Connect a USB cable to this port The printer is compatible with Hi Speed USB connections b LAN connector Gigabit Ethernet Connect a LAN cable to this port c Power Supply Connector Connect the power cord to this connector d
6. Basic Guide Main M CEN Size Media Type Plain Paper 4 Get Information Set Easy Settings Advanced Settings Print Target Default Settings ISO A4 Photo Color Actual Size Poster ISO A4 Faithful Color Reproduction Photo Adobe RGB Print Quality Standard 300dpi sil Suitable for printing normal documents that contain a mixture of text photographs and graphics View set Printer Information Cancel B Print Preview uonej e1su SIEMIYOS S 1N e 4 JOAUG Je1uld JUdIUBAUO 19 Rotate Page 90 degrees Converse Paper iPF6400 Rotate Page 90 degrees Converse Paper You can conserve roll paper by specifying particular settings as suitable for your original When you print an original that is in portrait orienta tion the original is rotated 90 degrees before printing if it fits within the roll width This enables you to con serve paper G f the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to rint rotated pages Note P pag Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Rotate Page 90 degrees Conserve Man Pace Setup mr ten tu nen Paper check box Bl Page Sze iso 4 2 E Borderless Printing V Enlarged Reduced Printing Fit Paper Size 5 Fit Roll Paper
7. 70 Reinstalling the Printer IPF6400 4 Close the Top Cover A gf any options are attached to the printer remove them from the printer and pack them Tape down printer covers to secure them in the reverse order of tape removal during installation p Repack the Roll Holder Holder Stopper and printer in shipping materials and then package them in a shipping box Reinstalling the Printer The basic workflow for reinstalling the printer is as follows For detailed instructions see the Setup Guide Assemble the stand optional Ifyou are using the optional Stand assemble the Stand by referring to the Printer Stand Setup Guide included with the Stand A The Stand must be assembled by at least two people on a flat surface Attempting assembly by yourself poses a risk of injury or bending the Stand Caution When assembling the Stand lock the casters In addition always unlock the casters before moving the as sembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Basic Guide iIPF6400 Reinstalling the Printer Install the printer 1 Install the printer on a table or other flat surface If you will use the printer on an optional Stand as semble the Stand before mounting the printer on it and then secure it with the Main Unit Securing Bolts uone o aeH Jad Moving the printer requires at least three people Be
8. Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Borderless Printing check box to dis play the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to close the Information dialog box 5 Select Fit Paper Size Scale to fit Roll Paper Width or Print Image with Actual Size Configuring Settings in Mac OS X 1 Access the Page Setup pane 2 Select the Enlarged Reduced Printing check box 3 Select the Borderless Printing check box 4 Select either Fit Paper Size or Fit Roll Paper Width Basic Guide Borderless Printing Canon iPFioox Printing Preferences Main Page Setup Layout Favortes Utity Suppor EB Page Size ISO A4 Y V Borderless Printing Borderless Printing Method Fit Paper Size Q Scale to fit Roll Paper Width ISO A4 Al 8 27 in x 11 69 in Auto Borderless Roll Width 24 in Roll 609 6mm Orientation 24 00 in x 34 14 in AJ Q Portrait A Landscape E Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper Y Roll Paper Width 24n Roll 609 6mm E Roll Paper Options Output Method Size Options Defaults Cancel Apply Help Page Setup gt Images Size Paper Source Roll Paper Roll Width 17 in 431 8mm Page Size ISO A4 v
9. First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Adjust Printer z HeadPosi rz Standard Ad E Ad Quality f Guinan WHO Manual 2 Adjust Length z Adjustment et A High B Standard Draft 53 Print MAdjFarEdFeed ue Giclee MEME Off i On Guide 1 Return Defaults Mp Head Clean Head Cleaning A i Head Cleaning B ing 3 Nozzle Check s n i Days elapsed Count Mdot s n i Days elapsed Count Mdot D Interface Set d i 1min i 2 min i 5min i 10 min i 30 min i 60 up 8 RARP m IPv4 Settings IP Address 9 Subnet Mask leo Default GAW p 9 t DNS Settings DNS Dync up On i Off 9 date 9 1 Pri DNS SrvAddr 9 Sec DNS SrvAddr 9 DNS Host Name 9 DNS Domain Name 9 M IPV6 8 IPv6 Support 8 IPv6 Stles n i Off SAddrs 8 10 DHCPv6 8 On i Off 10 Basic Guide sued 191uld ua3J5s Kej dsig pue suoneJjedQo sued 191uld uaaJ5s Aejdsiq pue suoneJjedQo Menu Structure IPF6400 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level DNSDomaiName 9 j NetWare 8 NetWare 8 On i Off in Frame Type Auto Detect Ethernet2 Ethernet 802 2 Ethernet 802 3 5 8 Ethernet SNAP BinderyPServer i RPrinter i NDSPServer
10. Loss of gradation in dark areas can be reduced by performing black point compensation You can perform printing press simulation printing by specifying the printing press profile Starting from Adobe Photoshop 1 Start Adobe Photoshop 2 Open the image that you wish to print 3 4 Select Export or Data Export from the File menu If required select the print range and then select the output plug in that matches your printer The imagePROGRAF Print Plug In for Photoshop window is displayed Starting from Digital Photo Professional 84 A U N Start Digital Photo Professional Open the RGB color image that you want to print If required select the print range Select Plug in printing from the File menu and then select the output plug in that matches your printer The imagePROGRAF Print Plug In for Digital Photo Professional window is displayed imagePROGRAF Print Plug In for Photoshop Main Page Setup Color Settings Print History Support Media Type fo aes x Select Plain Paper Advanced Settings Input Resolution to Plug in Q9 Accuracy 300ppi Input Bit to Plug in High Gradation 8bit High Accuracy 600ppi Print Mode Standard Output Profile Matching Method Auto Color Perceptual imagePROGRAF Print Plug In for Digital Photo Professional Main Page Setup Color Settings Print Hi
11. Originals can be printed at larger or smaller sizes as 8096 12096 desired Configuring Settings in Windows 1 Access the Page Setup sheet men 2 Click the width of the loaded roll in the Roll Paper M22 5 Lavat Feventes tio Suae Width list E Page Size ISO A4 x Borderless Printing 3 In the Page Size list click the size of the original as specified in the source application 4 Select the Enlarged Reduced Printing check box 5 Select Fit Paper Size Fit Roll Paper Width or Mese Mach Paan Sun z Fit Roll Paper Width 5 Scaling Auto Auto Scale 100 ISO A4 Orientation Scaling AJ Q Portrait A Landscape m 3 E Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper Roll Paper Width 174n Roll 431 8mm Roll Paper Options l Output Method Size Options Defaults a nea Co Ln Configuring Settings in Mac OS X 1 Access the Page Setup pane Page Setup J 2 Make sure the width of the loaded roll is displayed GEGEN size J PaperSource Roll Paper in Roll Width Roll Width 17 in 431 8mm iud Page Size ISO A4 3 Make sure the size of the original you have pre pared is displayed in Page Size 9 Fit Paper Size 4 Select the Enlarged Reduced Printing check box ge EE ME Fit Roll Paper Width ISO A4 x J Scaling 100
12. execute Adj Fine Feed See Fine Tuning the Paper Feed Amount Use Adjust Length to ensure that lines in CAD drawings are printed at exactly the right length See Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Auto GenuinePpr One sheet of unused paper A4 Letter size Auto OtherPaper Two sheets of unused paper A4 Letter size or one sheet when using A2 Perform adjustment as follows 1 Load the paper e Loading Rolls on the Roll Holder e Loading Rolls in the Printer e Loading Sheets in the Feed Slot Always make sure the loaded paper matches the type of paper specified in the settings Adjustment cannot imr be completed correctly unless the loaded paper matches the settings 2 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 G e f the Tab Selection screen is not displayed press the Menu button Note Basic Guide iPF6400 Automatic Banding Adjustment 3 Press the OK button The Set Adj Menu is displayed 4 Press A or V to select Adjust Printer and then press the OK button 5 Press A or V to select Feed Priority and then press the OK button 6 Press A or V to select Adj Quality and then press the
13. 79 5 600 5 Select Fit Paper Size Fit Roll Paper Width or Borderless Printing Scaling Paper Size Match Page Size a Print Centered _ No Spaces at Top or Bottom Rotate Page 90 degrees 3 B Free Layout Cance Rin Basic Guide uonej e1su SIEMIYOS S 1N e 4 JOAUG Ja UU U IUJAUOD Other Methods of Printing Printing from Print Plug Ins iPF6400 Other Methods of Printing Printing from Print Plug Ins Using print plug ins you can print directly from applications such as Adobe Photoshop and Digital Photo Profes sional The main features of Print Plug In are as follows uonej e1su SIEMYOS S 1N e 4 JOAUG Je1uld JUaIUSAUO You can automatically detect the color space of Adobe RGB or sRGB use images etc and automatically set optimal profiles Thus you can print without the trouble of configuring settings You can directly process image data on Adobe Photoshop and forward the image data to a printer In this way you can process 16 bit image data in addition to 8 bit image data You can print an image with adjustment values such as the color balance brightness and contrast varying in steps and select your preferred adjustment values You can create and print a layout image for finishing by mounting in a frame with the image extended to the sides of the frame by using the Layout Plug In that is installed at the same time as the Print Plug In for Photo shop
14. Big esi giles igi 9e miignredac Mem 110 Wiy egeeo i 5 Ni cleg 9m e Emm m RS 110 Borders appear during borderless printing cceseessssessessesescessesecsescessesecaeseeseeseseeseesecaeseeseeoesaeseesteaesaeseeoees 111 Printing is faint Cause Corrective Action 3 You may be printing on the wrong side Print on the printing surface z of the paper The Printhead nozzles are clogged Print a test pattern to check the nozzles and see if they are clogged Ke See Checking for Nozzle Clogging Because the printer was left without ink After the ink tanks have been installed for 24 hours run Head Cleaning B from the Control tanks installed for some time ink has Panel become clogged in the ink supply sys See Cleaning the Printhead tem Paper is jammed inside the Top Cover Follow the steps below to remove the jammed piece of paper inside the Top Cover 1 Open the Top Cover and make sure the Carriage is not over the Platen 2 Remove any scraps of paper inside the Top Cover See Clearing Jammed Roll Paper See Clearing a Jammed Sheet Fed Manually 3 Close the Top Cover Ayjenb bunuud aui ui suie qoJd The ink was not dry when paper was Specify a longer drying period in the Control Panel menu in Paper Details gt Roll DryingTime cut See Menu Settings Printing may be faint if Print Quality in In Advanced Settings of the printer driver choose Highest or High in Print Quality Advanced Settings in
15. Fit Roll Paper Width the Informa Fit Paper Size tion dialog box is displayed ovp Scalin 5 Click the width of the loaded roll in the Roll Paper Bh pers i E E 8 27 in x 11 89 in a aper Size ch Page size nA Width list and then click OK Cyr HEN ISO A4 g Orientation 8 27 in x 11 69 in AJ a nad AJ TN B Rotate Page 90 degrees Conserve Paper Paper Source Rol Paper Y Roll Paper Width 174n Roll 431 8mm M Roll Paper Options Output Method Size Options Defaults Cancel Apply Help Configuring Settings in Mac OS X 1 Access the Page Setup pane Page Setup 2 Make sure the width of the loaded roll is displayed in Roll Width Size Paper Source Roll Paper Roll Width 17 in 431 8mm Page Size ISO A4 v Enlarged Reduced Printing Fit Paper Size 3 Make sure the size of the original you have pre pared is displayed in Page Size i F Fit Roll P Width If you have not registered Custom Paper Sizes Ub Auto Scale 100X a per C Har M x 600 resize the original to fit the roll width iion Borderless Printing Paper Size Match Page Size T 4 Select the Enlarged Reduced Printing check box 5 Click Fit Roll Paper Width _ Print Centered No Spaces at Top or Bottom Rotate Page 90 degrees Free Layout Cancel Print Basic Guide iPF6400 Enlarged Reduced Printing Enlarged Reduced Printing
16. NPrinter CS C8 AppleTalk 8 em m er 8 C8 3 TA C6 78 Ethernet Type 10 Base T i 100 Base TX i 1000 Base T 6 8 MAC Address 8 Interface Print 8 Return Defaults 8 System Setup omin 10min i 15 min 20 min 30 min i 40 min i 50 min i 60 min i 210 min Off i 5min i 10 min i 30 min i 1hour i 4hours i 8hours 12 hours L Date amp Time Date 8 yyyylmm dd 7 8 A Date Format yyyylmm dd i dd mm yyyy i mm dd yyyy 9 Language English Ha i Fran ais Italiano Deutsch i Espa ol i Pycckuii i PX fii KP H0 Time Zone Q London GMT i 1 Paris Rome i 2 Athens Cairo i 3 Moscow 8 4 Eerevan Baku i 5 lslamabad 6 Dacca i 7 Bangkok i 8 Hong Kong i 9 Tokyo Seoul i 10 Canberra i 11 NewCaledonia 12 Well ington i 12 Eniwetok i 11 Midway is 10 Hawaii AHST 9 Alas ka AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST i 4 Santiago i 3 Buenos Aires i 2 i 1 Cape Verde Basic Guide IPF6400 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Use Remo be On Off teUI 8 Reset PaprSetngs 8 Show Job Log Off 1 On 8 l Prep MovePrinter Admin Menu Change Pass The screen for setting the password is displayed 9 word 9 nit Admin Pswd 9
17. OK button 7 Press A or Y to select Auto GenuinePpr or Auto OtherPaper and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger 8 if you are printing on sheets smaller than A2 size for Auto OtherPaper a confirmation message is shown on the Display Screen requesting you to continue printing Press the OK button and follow the instructions on the Display Screen Basic Guide yjeno 1uug Jeneg 104 sjueunsnfpy junouJe pes eui bunsnf py 89 bunoouse qnoJ Jodeg buipiebay suie qoJd 90 Clearing Jammed Paper Paper Feed Slot iPF6400 Troubleshooting Problems Regarding Paper Clearing Jammed Paper Paper Feed Slot ou essssscsssscsssscsssscsssecsssscssseesssecsssseseseeseseeseceesecaesesaesecaesecansecaeaes 90 Oy 721 hae Jammed Roll Pappor UTE 91 Clearing a Jammed Sheet Fed Manually esie sese eaten snae tn tn atate tna ta testata tasas ranas 94 Roll paper cannot be inserted into the paper feed slot sse 97 CANNOT i qi sib m 97 xc s 4 30odeJim u Te 97 ciel NFO UC c E 97 Depression or the leading edge is left 35 settsesitkdec stre testo tin pee bas ett te endeared 98 Margono are WdE i E EES 98 Clearing Jammed Paper Paper Feed Slot Follow these steps to clear ja
18. Open the Top Cover and manually move the Carriage to the side 2 Clear any jammed paper from inside the Top Cover After removing the paper make sure there are no other scraps of paper in the printer 3 Close the Top Cover Do not move the Carriage over jammed paper This may damage the Printhead Important Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam age the printer Basic Guide bunoouse qnoJ Jodeg buipiebay suie qoJd 95 bunoouse qnoJ Jodeg buipiebay suie qoud 96 Clearing a Jammed Sheet Fed Manually e f the paper is jammed by the Paper Feed Slot of the Top Paper Feed Slot Remove the jammed paper from the Paper Feed Slot After removing the paper make sure there are no other scraps of paper in the printer If paper is jammed deep in the Paper Feed Slot remove the roll feed unit and then clear the paper jam See Clearing Jammed Paper Paper Feed Slot iPF6400 G f it is difficult to perform operations from the front of the printer perform operations from the back of the printer Note If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray After removing the paper make sure there are no other scraps of paper in the printer If paper is jammed in the back of the printer Remove the jammed paper from the back of the printer Aft
19. Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Colors in printed images are uneven Cause Line Drawing Text is selected when print ing images in many solid colors You are printing on paper that curls easily Printed colors may be uneven if you set the Print Quality too low Color may be uneven between dark and light image areas When borderless printing is used the edge of the paper is cut during printing Thus ink density may be slightly uneven at the leading edges The Printhead is out of alignment Allowing printed documents to dry on top of each other may cause uneven colors Density may be uneven if you use Glossy Paper or Canon Coated Paper The type of paper specified in the printer driver does not match the type loaded in the printer Colors may be uneven at the trailing edge when you print on heavyweight sheets even if you execute Adj Far Ed Feed Scan Wait Time gt Area in the Control Panel menu is set to Leading edge When you load paper in the Front Paper Feed Slot and print colors may be uneven at the leading edge of the paper Basic Guide Corrective Action In Print Priority in the Advanced Settings of the printer driver choose Image Printed colors may appear uneven on the leading edge of paper that is susceptible to curl ing Select a stronger level in VacuumStrngth in the Control Panel menu to increase sucti
20. ROM provided with the printer in the CD ROM drive 2 Start the printer driver installer included in the User Software CD ROM Open the OS X folder and double click iPF Driver Installer X 3 Inthe upper left menu choose Uninstall and then click Uninstall 4 Follow the instructions on the screen to remove the printer driver or imagePROGRAF Printmonitor Removing imagePROGRAF Status Monitor Windows Remove imagePROGRAF Status Monitor as follows The following instructions are for Windows XP The method of removing printer drivers varies depending on the version of Windows Note 1 select Control Panel from the start menu 2 Select Add or Remove Programs 3 Select imagePROGRAF Status Monitor and then click the Change Remove button Removing imagePROGRAF Device Setup Utility Windows Remove imagePROGRAF Device Setup Utility as follows eZ The following instructions are for Windows XP The method of removing printer drivers varies depending on the version of Windows Note l Basic Guide iIPF6400 Removing Installed Printer Drivers 1 From the Windows start menu select Programs gt imagePROGRAF Device Setup Utility gt Uninstaller imagePROGRAF Device Setup Utility to start the wizard 2 In the wizard window click Delete and then click Next 3 Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility Basic Guide bunoouse qnoJ sule qoJd uone e1su 115 bun
21. The printer now starts printing the print job Make sure the roll width selected in the dialog box displayed when you select Fit Roll Paper Width in the printer driver matches the width of the roll loaded in the printer and then try printing again Paper size not detected Corrective Action Paper has been loaded askew or warped paper has been loaded Press the OK button and reload the paper ManageRemainRoll in the Control Panel menu is On See Loading Rolls in the Printer See Loading Sheets in the Feed Slot If Not finished printing Finish printing remaining jobs is displayed on the Dis play Screen press the OK button Printing will resume starting from the page on which the error occurred If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Loading Rolls on the Roll Holder Insufficient paper for job Cause Corrective Action The printer has received a print job longer than the amount of roll paper left when Press A or V to select Print and then press the OK button to resume printing However the roll paper may run out during the print job and you may not be able to print all of the document Press A or V to select Change Paper and then press the OK button Change the Paper Source of the printer driver or replace the roll with a roll that
22. aeH Jad Do not remove the Maintenance Cartridge unless a replacement message appears END Removing the Maintenance Cartridge while the ink is bring drawn in may cause the ink to leak out mportan Je1uug eu JeJsueJ 01 bBuuedaJg 4 When the process is finished Completed Turn Power Off is displayed Press the Power button and turn off the printer Stop Power Navigate Pack the printer Refer to the Setup Guide for details on packing the printer and installing it after transfer 1 Disconnect the power cord and interface cable Unplug the power cord once the power is turned off Unplugging the printer before it is off and moving it may cause damage If you accidentally unplug the printer before turning it off plug it in again reinstall the ink tank mponant and perform the procedure again 68 Basic Guide IPF6400 Preparing to Transfer the Printer 2 Open the Top Cover 3 Pinch the Belt together insert it between the Belt Stopper and affix the Belt Stopper to the Carriage Shaft Re 74 SS Z gt 7 Qu Lo DD Sd e Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam Important age the printer eZ Here the Belt Stopper is the one that was removed and stored after initial installation Note Basic Guide uone o aeH Ja1uld Je1uug eu JeJsueJ o1 DBuuedaJg 69 UOILDO aY Jae1ulad Ja1uug dy JeJsueJ 01 Huuedaig
23. always follow these AN cautions Important Indicates important information and restrictions that definitely are to be followed during operation Be sure to read this information to prevent troubles malfunctions or damage to equipment or property by operating errors eZ Note Indicates helpful reference information and supplemental information on particular topics e Button names and user interface elements Key and button names on the control panel and user interface elements in software such as menus and but tons are indicated as follows in this user manual Control panel buttons Example Press the OK button Control panel messages Example Head Cleaning is displayed Software interface items Example Click OK menus and buttons Keyboard keys Example Press the Tab key e Cross reference Other pages or manuals that provide related information are indicated as follows in this user manual Cross reference in the same user manual Example see Turning the Printer On and Off Click the link to jump to the corresponding page Cross reference in related manuals Example See the Paper Reference Guide Other cross reference Example See the printer driver help e Figures and software screens e Figures in this user manual may be different from the actual appearance of the printer in some cases Basic Guide Bde JOU siu 104 sjenuelA Bde JOU siu 104 sjenuelA About This User Manual iPF6400 e S
24. amp Fax This is identified as Printer Setup Utility or Print Center in other versions of Mac OS X 2 Select the printer and then Resume Printer or Start Jobs in the Printers menu to restart the print job The printer does not respond even if print jobs are sent Cause Corrective Action In the Control Panel menu Pause Print is On Set Pause Print to Off See Pausing Printing Ink Filling is displayed Cause Corrective Action The printer was forced off during operation Wait until the system has been filled with ink The display screen indicates Agitating Cause Corrective Action Ink agitation is in pro Please wait until ink agitation is finished gress The time for agitation varies depending on how long the printer has been off Between about 30 seconds and two minutes Basic Guide bunoouse qnoJ Wels 1ou saop Hulud An error message is shown on the Display Screen iPF6400 The printer stops during a print job An error message IS shown on the Display Screen ee sesesesee nee tn ea tnana nna ra snae snae nean 100 The printer ejects blank unprinted paper ou cece cssessssessesscesscssscessesscseseeseesesaeseesecseseeseesecaeseeseeaesatseeseeanseeseeoes 100 An error message is shown on the Display Screen Cause Corrective Action An error message is displayed during printing Check the error message and take action as necessary See Error Messages CSAES The last port
25. and follow the instructions displayed to complete installation Basic Guide uonej e1su SIEMIOS X SO 2e AUG 193uug eui burjeasul TI uonej e1su SIEMIYOS S 1N e 4 JOAUG Je1uld JUdIUSAUO Print Preview IPF6400 Convenient Printer Driver Features wuUouizr2 gem C E 78 Rotate Page 90 degrees Converse Paper esses eate tetra tate stata tasas tate st atate tha na ea 80 Borderless Printing ieee m T Tm Te 81 Large Format Printirig NTC E 82 macigerhinieWe eNzHings pent en A T 83 Other Methods of Printing Printing from Print Plug Ins cc cececcsssscscsesscsesesecsesesecscsesecessesececaeeecsesesnees 84 Print Preview Using the print preview function enables the following esr cons arn Media Type Plain Paper Paper Source Roll Paper Roll Paper Width 17 in Roll 431 8mm e Check an image of the document as arranged on the paper in the position it will be printed You can reduce printing costs by checking how documents will be printed beforehand without the need to print them Layout Selection 8 Center Originals Across Roll Change the layout orientation relative to the paper You can save paper by correcting the direction in which the document is arranged on the paper if necessary ba No Spaces at Top or Bottom Print l Cancel Printer Information Printer Status Feed Information
26. and trailing edge ue between about 30 seconds and 3 minutes before trying borderless printing of the roll is cut automatically any ink adhering to the again cutter unit may rub off on the next printed document 1 On the Main sheet of the printer driver click Advanced Settings by Media Type 2 Select an ink drying time in the list for the Between Pages setting of Drying Time 103 Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 104 Printed colors are inaccurate Printed colors are inaccurate Cause Color adjustment has not been activated in the Ad vanced Settings of the printer driver Colors have not been adjusted on the computer or monitor The Printhead nozzles are clogged In the Windows printer driver Application Color Matching Priority is not selected There may be a slight difference in how colors are printed after Printhead replacement because of indi vidual variation among printheads Printhead characteristics gradually change through repeated use and colors may change Color may change slightly even on the same model of iPF6400 Corrective Action In the Advanced Settings of the printer driver access Color Settings in Color Mode to adjust colors See Main Sheet Windows See Main Pane Mac OS X Refer to the computer and monitor documentation to adjust the colors Adjust the settings of the color management software referring to the software
27. careful to avoid back strain and other injuries Caution When moving the printer firmly grasp the Carry ing Handles The printer may be unsteady if you hold it at other positions which poses a risk of in jury from dropping the printer Ja1uug eu JeJsueJ 01 DBuuedaJg 2 Remove tape and packaging material attached to the printer Also open the Top Cover and remove stoppers and spacers inside the printer 3 Connect the power cord to the Power Supply Connec tor on the back of the printer 7 Basic Guide UOILDO aY Jad Ja1uug dy JeJsueJ 01 bBuuedajg Reinstalling the Printer IPF6400 4 Plug the power cord into the outlet Press the Power button to turn the printer on Stop Power 6 Open the Ink Tank Cover and install the ink tanks 7 Install the Software and the Electronic Manuals Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows See Installing the Software Mac OS X Cl ea aan ama fos ag III EO LEDS When the printer is connected to a network via TCP IP the printer s IP address may be changed if you rein stall the printer Important In this case be sure to reconfigure the printer s IP address Load the Roll Media on the Roll Holder See Loading Rolls on the Roll Holder Basic Guide IPF6400 O Load the Roll Media in the printer See Loading Rolls
28. has enough pa per for the print job and then print See Removing the Roll from the Printer See Loading Rolls in the Printer Basic Guide iPF6400 This paper cannot be used Cause Corrective Action The printer has received a print job longer than the amount of roll paper left when Press Aor V and select Stop Printing Or press ManageRemainRoll in the Control Panel menu is On the Stop button to stop printing This paper cannot be used Cause Corrective Action Paper that is too large for the printer has been loa Press the OK button and load paper of the correct size ded See Paper Sizes Paper that is too small for the printer has been loa Press the OK button and load paper of the correct size ded See Paper Sizes Paper has been loaded that is too small to print the Press the OK button and load unused paper A4 Letter vertical or larger More test pattern for printhead adjustment or nozzle than one sheet may be required depending on the adjustment checking Roll printing is selected Cause Corrective Action You have attempted to print on a roll butno Press A or V to select Load Roll Paper and then press the OK button Load the roll roll is loaded and then print See Loading Rolls on the Roll Holder See Loading Rolls in the Printer Press A or V and select Stop Printing or press the Stop button to stop printing Roll printing is selected but manual paper is loaded Cause Cor
29. or press the Stop button to stop printing Manual printing is selected but a roll is loaded Cause Corrective Action A print job for printing on sheets 1 Press A or V to select Remove Roll Paper and then press the OK button to stop printing was sent when a roll is loaded 2 After removing the roll load and print on a sheet of the type and size of paper you have specified in the printer driver See Removing the Roll from the Printer See Loading and Printing on Sheets Press A or V to select Stop Printing and then press the OK button to stop printing Wrong paper feed slot for manual paper Cause Corrective Action The Paper Feed Slot used to load the Load the sheet in the Paper Feed Slot matching the printer driver Paper Source setting as sheet is different from the Paper Feed follows Slot specified in Paper Source in the printer driver 1 Press A or Y to select Eject Paper and then press the OK button to stop printing The sheet is now ejected Basic Guide iPF6400 Paper jam Cause Corrective Action The Paper Feed Slot used to load the 2 Load the paper in the Paper Feed Slot specified in the printer driver sheet is different from the Paper Feed The printer will resume printing Slot specified in Paper Source in the Change the printer driver Paper Source setting to match the Paper Feed Slot where the printer driver sheet is loaded as follows 1 Press A or Y to select Stop Prin
30. or white banding occurs Cause The Platen suction is too strong Incorrect Printhead alignment value The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength Close the blue Switch on the platen so that it matches the paper size See Setting the Blue Switch on the Platen ATUS When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead See Enhancing Printing Quality In the Control Panel menu set Head Height to a lower height See Troubleshooting Paper Abrasion and Blurry Images Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Feed Slot Make sure the same type of paper is specified in the printer driver as you have loaded in the print er 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Setting the Blue Switch on the Platen If printed documents exhibit the following symptoms adjust the setting of the blue Switch on the Platen e Image edges are blurred e Image edges are affected by white banding Always set all of the blue Switches on the Platen to the e side for borderless printi
31. out which may affect printing quality Access the menu for Printhead replacement A When replacing the Printhead immediately after printing wait a few minutes before replacing it The metal parts of the a Printhead become hot during printing and there is a risk of burns from touching these parts aution Your hands may become dirty during Printhead replacement Use the gloves provided with the new Printhead for re placement Important e ueua1ure u pue se qeuunsuo Prepare a new Ink Tank when ink levels are low Note When the remaining capacity of Maintenance cartridge is low prepare a new Maintenance cartridge 1 Remove any paper that has been advanced by selecting Eject Paper in the Control Panel menu speeu1uug e When using a roll rewind it See Removing the Roll from the Printer e When using sheets remove the sheet See Removing Sheets 2 Clean inside the Top Cover See Cleaning Inside the Top Cover 3 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab ES Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 e fthe Tab Selection screen is not displayed press the Menu button Note 4 Press the OK button The Set Adj Menu is displayed S Press A or Y to select Maintenance and then press the OK button Press A or Y to select Replace P head and then press the OK button 7 Press
32. page on which the error occurred If no message appears printing will continue from the next page There is remaining The unused portion of the roll is heavy and this is placing a burden on the printer It may be helpful to change the roll paper but be printing mode which will change the paper feed timing cause it could not Choose a higher level of Print Quality in the Advanced Settings of the printer driver be advanced it See Giving Priority to Particular Graphic Elements and Colors for Printing could not be detec ted Roll feed unit error Cause Corrective Action The Roll Feed Unit is not working Turn off the printer remove the Roll Feed Unit momentarily and then reinstall it See Removing the Roll Feed Unit See Installing the Roll Feed Unit If the message is displayed again despite these measures contact your Canon dealer for assistance No Roll Unit Cause Corrective Action The printer has received a print job but the Roll Feed Unit is not installed Press the Stop button and stop printing 1 Turn the printer off and install the Roll Feed Unit 2 Turn the printer on and resend the print job Manual printing is selected Cause Corrective Action You have attempted to print on a sheet butno Press A or V to select Load Paper and then press the OK button Load a sheet and sheet is loaded then print See Loading and Printing on Sheets Press A or V and select Stop Printing
33. press the OK button Ink level detection is now released Basic Guide Ink Level Detection Release ink level detection Perform after use of ink tank was registered gt bunoouse qnoJ sule qoJd 19470 119 Paper mismatch iPF6400 Error Message Messages regarding paper See Loading and Printing on Sheets The printer now starts printing the test pattern mise SANE A e AE E E E E EE E E AE E E E E E EE E 120 MediaType IPS AUC IM RN TEE TOES 120 TES Sie O NKOOR DIRE RE ER 121 TNE paper is TOO small MMRRRRRRMMMMMMMMMMMMMMMMEMMEEEEMEEMEEEMEEMMMMMMMMMN 121 Bx S184 6 1 ted ms 122 Paper size not dele EGG iisen aae 122 Hsu fficient paper Tor JOD smesse aea eaaa aae Taaa SSN aSa DANNS SaN Taa 122 Thie paper cannot Do USOC MR 123 Cannot execute this command Use other paper essent tnter tnn 131 FROM IPI IS SIS C 1 CO T 123 Roll printing is selected but manual paper is loaded essent 123 PEFC E M c 123 Bie Bice BU alice Mmm 124 Pe TS I MUN MP 124 Manual printing is selected oett medietatem toti deditus A edet a dui etm ide dide 124 Manual printing is selected but a roll is loaded esses nenne natant 124 Wrong paper feed slot for manual paper sse tnter tnt tnt nn tnnt tnn nn nnns 124 3 9 198 0 E
34. select Automatic Print Quality or Print Length and then press the OK button Basic Guide yjeno 1uug Jeneg 104 sjueunsnfpy junouJe pes eui bunsnf py 87 AYUJEND 1uug Jeneg 104 sJuaWAsN py junouJe Pade eui bunsnf py 88 Automatic Banding Adjustment iPF6400 Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet execute Adj Quality for automatic adjustment of the paper feed amount There are two modes of automatic adjustment to correct banding Auto GenuinePpr and Auto OtherPaper In either mode the printer prints and reads a test pattern for automatic adjustment of the feed amount e Auto GenuinePpr Use this mode with paper identified in the Paper Reference Guide See Types of Paper e Auto OtherPaper Use this mode with paper not in the Paper Reference Guide or if Auto GenuinePpr does not eliminate band ing See Types of Paper Adjustment is not possible with Auto GenuinePpr and Auto OtherPaper when using highly transparent media In this case use Manual adjustment LH See Manual Banding Adjustment We recommend executing the adjustment if you have changed the paper type or paper size Note Always check the Adj Priority values before using Auto GenuinePpr or Auto OtherPaper See Selecting a Feed Amount Adjustment Method f additional fine tuning is necessary after Auto GenuinePpr and Auto OtherPaper
35. situations e f the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu Replace any printheads with poor printing performance e f the Display Screen indicates Open top cover and replace the left printhead Replace the Printhead on the left side e f the Display Screen indicates Open top cover and replace the right printhead Replace the Printhead on the right side e f your Canon dealer has advised Printhead replacement Replace the Printhead as directed Compatible printheads For information on compatible printheads see Printhead Precautions when handling the Printhead Take the following precautions when handling the Printhead A For safety keep the Printhead out of the reach of children conn If ink is accidentally ingested contact a physician immediately Do not touch the Printhead immediately after printing The Printhead becomes extremely hot and there is a risk of burns Basic Guide e ueua1ure u pue se qeuunsuo speeu1uug 33 Replacing the Printhead IPF6400 There may be ink around the nozzles of the Printhead you remove Handle the Printhead carefully during replacement The ink may stain clothing Important Do not open the Printhead pouch until immediately before installation After removing the Printhead from the pouch install it right away If the Printhead is left after the pouch is opened the nozzles may dry
36. system in the CD ROM drive 3 Follow the instructions displayed to complete instal lation Canon imagePROGRAF Setup Menu Version X XX int cene een ms ihe saa seni ettings so the dE cated pugin ahi r Adobe Lib Paice MER and other g the print plug ins install the rai div Install individual items as desired including the printer driver and utilities Language Exit Basic Guide iPF6400 Installing the Software Windows e For USB connections when the dialog box at right is displayed make sure the printer is on USB Connection Important and connect the printer and computer with the Instaling Printer Driver with Plug and Play USB cable gt on Connect the LISB cable to the printer The printer will be recognized automatically and installation of printer drivers will start F the printer is not automatically recognized even with the USB cable connected disconnect the cable From the printer Switch the printer off and on again then connect the cable again 4 OntheFinish window select Restart my comput er now and click Restart Finish j Restartthe computer to enable the settings Software settings take effect after the computer re AE starts v C Restart my computer later r Next install the Electronic manuals v i STEP 5 Finish When the Install User Manual dialog box is displayed insert the provided User Manuals CD ROM in the CD ROM drive and follow the
37. the blue platen switch j1ueuasn pe 10 bunuud buipiebal sabessayy Cause Corrective Action The blue Switch on the platen was set to the side opposite e Before borderless printing set the blue Switch on the platen to the e side when a borderless print job was received See Setting the Blue Switch on the Platen Genus 132 Basic Guide iPF6400 Blue platen switch is dirty Blue platen switch is dirty Cause Corrective Action The blue Switch on the platen is dirty Open the Top Cover and clean the blue Switch on the platen See Cleaning Inside the Top Cover Move the blue platen switch No xx to the right xx represents a number Cause Corrective Action The printer has detected that the blue Switch on the platen needed in Set blue platen Switch of the indicated number toward the e side maintenance during printing is set away from the e mark See Setting the Blue Switch on the Platen HWS Cannot adjust paper feed Cause Corrective Action The Printhead nozzles are clogged Execute Adj Quality again as follows 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Adj Quality again See Automatic Banding Adjustment Highly transparent film is loaded that cannot be used Press the OK button to clear the error and then adjust
38. the feed amount manually for automatic feed amount adjustment See Manual Banding Adjustment Er c Check printed document Cause Corrective Action te The Printhead nozzles are becoming clogged If printing is faint clean the Printhead See Cleaning the Printhead j1ueuasn pe 10 bunuud buipieba sabessayy 133 Basic Guide obesso N 10117 speeu1uud Bulpiebas sabessoay 134 Cannot adjust printhead iPF6400 Messages regarding printheads S ugom ev sgig eMM T c 134 mmi ecm speso ett C cc 134 Wrong x printhead x is L R or not displayed sess nnne nnns 134 x printhead error x is L R or not displayed eese seen tn teeth stesse 134 Cannot recognize print head x x is L R or not displayed essere 135 EXE CULES DirMiMeaG CIO AMG NETS 135 Cannot adjust printhead Cause Corrective Action The Printhead nozzles are clogged Execute Head Posi Adj again as follows 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Head Posi Adj again See Automatic Adjustment to Straighten Lines and Colors The Printhead cannot be aligned Press the OK button to clear the error highly transparen
39. x represents a number 137 H Hardware error cccscescescsssecsecsecsesecsecseceesecsecatseeseeaecasseees 137 mE 48 Head Cleaning eese 48 Head Cleaning Beriini 48 Holder Stopper sh ardervnsinnervarsetcuassaterunieatecanmarireanmaastnannan 63 If a message IS displayed sess 4 nd 117 Ink level detection NN 117 L Large Format Printing cesssesiezeeeceessccucnieceesseseeeeusssuteeutnscnteens 82 M Maintenance Cartridge sss 3 40 136 Menu COG ATION minia nino nb FORD afi nri xe ON UR 51 Menu Structure csssscssssssssscssssesessessssessssesessesessesetsseeees 55 N uc c 9 A A 50 NetWare network snos Ia OT TEUER U NU 112 P Paper Feed Slot cct exuti eb adapbdi ndis 13 17 62 90 FO We E E E E 2 50 61 71 Preparing to Transfer the Printer 66 LS aisi gis NP 87 adigi me cas eesti EE 52 Printhead sss 3 33 48 61 63 85 R Removing printer drivers esee 114 Removing the Roll esses 14 Replace P Cdd acesotxtec atites nma ieect t Ira dM a dE IRL SS 34 Replacing Ink Tanks esses 26 Roll Feed Unit c seer settee 12 15 63 90 91 Roll Holder a PPS 9 12 15 63 72 Rota
40. you update paper information with the Media Configuration Tool See Updating paper information 2 For information on the sizes of paper the printer supports see Paper Sizes 9 Available only if ManageRemainRoll is On 4 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 5 see Specifying the Cutting Method for Rolls Ink Menu X First Level 2 m Rep Ink Tank y Head Cleaning A Job Menu First Level Second Level Third Level Fourth Level Fifth Level E Job Log Choose from information Document Name about the latest three print UserName jobs Page Count Job Status Print Start Time PrintEnd Time PrintTime x Output Img Size Jes The image size is displayed u 125 Aejdsiq pue suoneJjedQo Media Type Paper Consumed Paper Length Paper Width Miete je Ink Consumed Tot Ink Consumed The ink color is dis i Print settings played here Head Height Temp Humidity Adjustment req Print Job Log Set Adj Menu Limited items are displayed during printing The displayed items are indicated by annotations 56 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level E Test Print Nozzle Check i Status Print Interface Print Paper Details Print Job Log Menu Map Basic Guide IPF6400 Menu Structure
41. 400 S Liftthe four Front Tray Guides above the Ejection Guide store them toward the front and then press the OK button Basic Guide Removing Sheets Jodeg buijpuer 122us bui pueH 25 Ink Tanks iPF6400 Consumables and Maintenance Ink Tanks jj 340 31 4 m eee een ee E EE E A EE E 26 FTC UY VIR AES NONE i e OO TOUT 26 9 Ink Tanks When purchasing check the Model number S Shape Colors Model number Ink Type Capacity Matte black PFI 106 MBK Black PFI 106 BK 3 Cyan PFI 106 C 5 Magenta PFI 106 M A E Yellow PFI 106 Y Photo cyan PFI 106 PC Pigment ink 130 ml 4 4 fl oz E Photo magenta PFI 106 PM Red PFI 106 R 6 Green PFI 106 G Blue PFI 106 B Gray PFI 106 GY Photo gray PFI 106 PGY Shape Colors Model number Ink Type Capacity Matte black PFI 206 MBK Black PFI 206 BK Cyan PFI 206 C Magenta PFI 206 M Yellow PFI 206 Y Photo cyan PFI 206 PC Pigment ink 300 ml 10 2 fl oz Photo magenta PFI 206 PM Red PFI 206 R Green PFI 206 G Blue PFI 206 B Gray PFI 206 GY Photo gray PFI 206 PGY For instructions on Ink Tank replacement see Replacing Ink Tanks Note The provided Starter Ink Tanks contain 90 ml 3 0 fl oz each Replacing Ink Tanks Compatible ink tanks For information on supported ink tanks see Ink Tanks 26 Replacement ink tanks in 130 ml 4 4 fl oz and 300 ml 10 2 fl oz capacities are supported Basic Guide iIPF6400 Replacing Ink Tanks G Depending on the col
42. 6400 Maintenance Cartridge winau is se hs ggee m E ne ee 40 Replacing the Maintenance Cartridge ccccsssscsesssscsesssscsessssesessssesessssesessssesessssesesesseseseseesesessesesesseseseseeseseseeess 40 Maintenance Cartridge When purchasing check the Model number Shape Model number MC 16 A e For instructions on replacing the Maintenance Cartridge see Replacing the Maintenance Cartridge Note Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges see Maintenance Cartridge Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge For safety keep the Maintenance Cartridge out of the reach of children Caution If ink is accidentally ingested contact a physician immediately Do not remove the Maintenance Cartridge except to replace it Ink may leak out Important To prevent ink from leaking from a used Maintenance Cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the Maintenance Cartridge after it has been used Handle the Maintenance Cartridge carefully during replacement The ink may stain clothing Confirm the message When the Maintenance Cartridge is almost empty a message is shown on the Display Screen According to the message replace the Maintenance Cartridge
43. A If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Press the OK button Remove the paper See Clearing Jammed Roll Paper See Clearing a Jammed Sheet Fed Manually Cannot cut paper Cause There are sheets left on the Ejection Guide There is a foreign object by the Output Tray obstructing the Cutter Unit You are not using the printer under the recommended envi ronmental conditions for the paper You are using paper that is not compatible with automatic cut ting Corrective Action 1 Press the OK button and remove the paper 2 Load paper 3 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred See Loading Rolls in the Printer 1 Lift the Top Cover and remove the foreign object 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Use the printer only where the recommended environmental conditions for the paper are met Note that various environmental conditions are recommended for various types of paper For details on the recom mended environmental conditions see the Paper Refer
44. A or Y to select the Printhead for replacement Select Printhead L when replacing the left printhead and Printhead R when replacing the right printhead Make sure your selection is correct 8 Press the OK button 34 The ink begins to be drawn in and instructions appear on the Display Screen after this has finished It takes about three minutes for the ink to be drawn in Basic Guide IPF6400 Replace the Printhead Open the Top Cover Instructions are now shown on the Display Screen regarding Printhead replacement 2 Ifthe Printhead Fixer Cover or Printhead Fixer Lev er is dirty use a damp cloth that you have wrung out completely to wipe it clean Basic Guide Replacing the Printhead adueUalUIe pue se qeuunsuo speeu1uug 35 adueUalUIe pue se qeuunsuo speeu1uud 36 Replacing the Printhead e Do not touch the Linear Scale a or Carriage Shaft b Touching these parts may damage Important them Never touch the metal contacts of the Carriage This may damage the printer 3 Pullthe Printhead Fixer Lever forward all the way to open it completely 4 Pull up the Printhead Fixer Cover to open it com pletely iPF6400 Basic Guide iPF6400 Replacing the Printhead AX Remove the Printhead and press the OK button adueUalUIe pue se qeuunsuo eZ Dispose of the used Printhead in accordance with local regulations Note 6 Hold
45. Canon Large Format Printer IPF6400 Basic Guide Manuals for this printer Setup Guide Basic Guide Users Guide Electronic manual Paper Reference Guide Electronic manual Read this manual before attempting to operate the printer Keep this manual in a handy location for future referencing imagePROGRAF Preface ASafety Precautions 0 cceccccececcseseseeseserseseresseseseeceneres 2 Manuals for this printer ccccccccceeceeceeeceeeeeseeeeeeaees 6 Handling Paper Vel CLN CS ONG MN E ee bacaaentes 9 Handling sheets niaiscincnsdnsivenetaincaaisenedennmsassdniaudensacisetes 17 Consumables and Maintenance E FAE a TN 26 Printheads ccceccceececseceeeeeeeeeeeaeeeeseeesaeeeseeeeseesaeesees 33 Maintenance Cartridge ccccccccsseeeeeeeeeeeeeeseeeeeeeaes 40 Cleaning the Printer cccccccccseeeeeeeeeeeeeeeeeeeesaeeees 46 Printer Parts Operations and Display Screen 50 Printer parts cus TERRE 60 Printer Relocation Preparing to Transfer the Printer 66 Software Installation Installing the Printer Driver Windows 74 Installing the Printer Driver Mac OS X 76 Convenient Printer Driver Features 78 Adjustments for Better Print Quality Adjusting the Printhead sseeessessesssssss 85 Adjustin
46. Carrying Handles 5 When carrying the printer hold it by these handles under both sides Top Cover Inside a Carriage Mounts the Printhead and moves to the left and right This is an important part for printing See Carriage Basic Guide sued 191uld Sued 191uud 61 sued 191uld Sued 191uud 62 Paper Feed Slots iPF6400 b Carriage Shaft The Carriage slides along this shaft c Paper Retainer Important in supplying the paper This retainer holds paper as it is fed d Platen The Printhead moves across the platen to print Vacuum holes on the platen hold paper in place e Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing f Cleaning Brush When cleaning inside the printer under the Top Cover use this brush to sweep away paper dust on the Platen Also use the brush to move the blue Switch on the Platen g Linear Scale The linear scale serves a key role in detecting the Carriage position Be careful not to touch this part when cleaning inside the Top Cover or clearing paper jams h Switch Set the switch to the side opposite e if the edges of printed images are blurred Set the switch to the e side before borderless printing See Setting the Blue Switch on the Platen Paper Feed Slots a Tray Extension When loading a sheet manually open this tray after opening the Paper Tray Cover b Width Guide When loading a
47. Enlarged Reduced Printing Fit Paper Size ISO A4 JFit Roll Paper Width Auto Scale 294 ISO A1 Borderless Scaling 100 96 5 600 v Borderless Printing Paper Size ISO A1 Borderless E Print Centered No Spaces at Top or Bottom Rotate Page 90 degrees ge Free Layout Cancel Print uonej e1su BIEMYOS S 1N e 4 JOAUG Je1uld 1usiuSAuO 81 uonej e1su SIEMYOS S 1N e 4 JOAUG Je1uld JUaIUBAUO Large Format Printing IPF6400 Large Format Printing You can create vertical or horizontal banners by print Roll width ing originals in banner formats on rolls Originals created in Microsoft Word or other applica tions in your preferred size can be enlarged to fill the lt Create an original 100 x 500 mm i X width of roll paper by completing simple printer driver EI ue eS A Pd settings School Fair 2 il Saturday October 7th The printer supports roll printing up to a maximum 0 l length of 18 0 m 19 7 yd ae Automatically S 8 Rpautnye umas l l l Enlarged g as long as 0 the roll width T 03 Wo Configuring Settings in Windows 1 Access the Page Setup sheet 2 Click Size Options and register the original size inina Pace Set anus modem iba Summed Ey age Size A 3 Select the Enlarged Reduced Printing check box aes m ess 4 After you click
48. Feed Slot Insert the paper until it touches the far end of the tray lightly I e Q d o D f you load a sheet larger than A2 the sheet may fall behind the printer under its own weight Put your hand under the sheet to support it and prevent it from falling I Important o eZ e f it is difficult to load rolls from the front of the printer load them from the back of the printer 2 Note D 4 Move the Width Guide a to match the size of pa per loaded Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled y Press the OK button e f a print job was received After the paper is advanced the printer starts printing the print job e f no print job was received The printer now starts feeding the paper 19 Basic Guide Loading Sheets in the Feed Slot iPF6400 Loading Heavyweight Sheets in the Front Paper Feed Slot E View Movies User s Guide HTML Always load POP Board in the Front Paper Feed Slot for printing Loading it in other ways may impair operation and damage the printer Important One sheet of paper can be loaded at a time Do not load multiple sheets This may cause paper jams e Straighten paper if it is warped before loading it Load the paper straight Loading paper askew will cause an error IL si Once you load the paper you cannot shift it sideways Load the paper straight 2 Ke 8 eZ Store unused paper in the original pa
49. Menu The Paper Menu is not displayed during printing First Level Second Level Third Level Fourth Level Fifth Level M Roll Length 3 v Set the length ManageRemainRoll J Off i On D Paper Details Je The paper type is dis Head Height Automatic i Highest High i Standard played here 1 Low i Lowest i Super Low HMSkewChecklv High Accuracy i Standard i Loose Off Cutting Mode 5 Automatic Eject Manual CutSpeed Fast i Standard i Slow Trim Edge First Automatic Off i On Preset Len On Input Length i Manual CutDustReduct VacuumStmgth es Automatic i Strongest Strong i Standard Weak i Weakest Scan Wait Time Jp Of 1 sec 3 sec i bsec i 7 sec i 9 sec L Ara 4 e Entire area i Lead ing edge Roll DryingTime Off 1 30sec i 1 min 1 3min 1 5 min i 10 min 30 min 60 min Return Defaults P Paper Details Basic Guide sued 191uld ua3J5s Kej dsig pue suoneJjedQo 55 Menu Structure IPF6400 First Level Second Level Third Level Fourth Level Fifth Level Keep Paper Type J Off i On 1 For information on the types of paper the printer supports refer to the Paper Reference Guide See Paper Reference Guide Types of paper in the printer driver and related software as well as on the Control Panel are updated when you install the printer driver from the User Software CD ROM or if
50. OCESDPesents a DBPDel arrene E A a 137 Hardware error XXXXXXXX XXXX x represents a letter or number eene 137 d jalsEis SuRU e TRE RENE T 129 z Nk Tank ISHCIMPUY cepina m 130 4 msufficient paper for ecc T 122 js Mant cart Tne Ie NS OW RETE T T uu uu M 136 Maintenance cartridge full psc tree NR eEE 136 Malntenarice edrFIEIOSge pEODISF sicassnncumenuencnnenancunaieueuamsurnneumeunueuneemouneunniets 136 a Manual printing is selected but a roll is loaded sse 124 S Man al printing IS Selected srnce ii a E EE 124 A Media lype Mismatch Rm mm 120 E Move the blue platen switch No xx to the right xx represents a number 133 p MC clas Mic lt 6 E RR 138 Rog e d RM RR TIT mr 129 No Maintenance Cartridge capacity isses sese nn ate tna tates te taa tetas te tease tease tease ssa sess a sess a sata aod 136 No maintenance cartridge eese esses ese en ann tn ate tn atn tn atn sta tasti tassa se atate atate asa sna sess a sess a sess a sess a sess a soto aga 136 pesce MU ric EAE EN E A T E E E EA A E E E 124 Not much mnk IS VST seue E E 130 Paper Ja sectie E EE E EE E E 125 Paper loaded ASKEW ccscsssscssesssssssessessssessestesssseseesecssssestesecseseeseesesca
51. Roll Paper 1 S Roll Paper Width 17 in Roll 431 8mrr Paper Type Plain Paper Dane Desine 2006 di Update Printer Information Status Monitor Pages 1 1 Output Size 11 00in x 8 50in Configuring Settings in Windows 1 Access the Main sheet Canon iPPoo Printing Preferences 2 Select the Open Preview When Print Job Starts pe check box mmm ExSGHIEEEM Easy Settings x 3 Check details in the Information dialog box dis Pint Target i i played next and click OK to close the Information Proto Coon dialog box ied Color Reproduction iets Po cedi 4 After you click OK when you print a job the im CI onanan sane agePROGRAF Preview window will be displayed Prit Quoliy andi z Suitable for printing normal documents that contain a mixture of text photographs and graphics View Settings Status Monitor About Defaults Lo J cms J J We J G Under some settings and in some environments PageComposer may be started Note Basic Guide IPF6400 Configuring Settings in Mac OS X 1 In the File menu of the source application choose the appropriate menu item for printer settings to display the Print dialog box 2 Access the Main pane 3 Select the Print Preview check box 4 After you click Print the Canon imagePROGRAF Preview window will be displayed
52. Width 5 Scaling Auto ISO A4 8 27 inx 11 69 in 4 Paper Size Match Page Size x Auto Scale 100 ISO A4 Orientation 8 27 in x 11 69 in AJ Portrait A 5 Landscape gi E V Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper E uonej e1su a4eM3JOS Foll Paper Width 174n Roll 431 8mm Roll Paper Options Output Method Size Options Defaults a Canes Com Ln S 1N e 4 JOAUG Je1uld 1usiuSAuO Configuring Settings in Mac OS X 1 Access the Page Setup pane Page Setup 3 2 Select the Rotate Page 90 degrees check box GUTEN size J Paper Source Roll Paper Roll Width 17 in 431 8mm Page Size ISO A4 v Enlarged Reduced Printing Fit Paper Size pus JFit Roll Paper Width A Scale 100 A 5o ae yon Scaling 100 9 5 600 Borderless Printing Paper Size Match Page Size Print Centered L4 No Spaces at Top or Bottom a M Rotate Page 90 degrees y _ Free La 2 _ Free Layout Cancel Bim 80 Basic Guide IPF6400 Borderless Printing In regular printing a margin required by the printer is added around the original With borderless printing you can print documents without the margin so that the printed image covers the entire surface of the pa per Borderless printing is only available with rolls
53. a tetra ta sra sesta seite se atate ate ss assai 132 Please execute common calibration sexos natis ctv cites EU t YE Vk LU rl eq ier rd ere d vevE HE UI eg rev RH rvEY d bee YN iG 132 Please commn calibrt using above paper esses seen tn eterne tents th stets ns testes tn sn stets 132 Please callbrate using above paper usegasedntxmee dette aredd radenie ai eiorinn 132 Before borderless printing move the blue platen switch essere 132 Borderless printng not possible sissnssseerinesiesnennssinsnsavpessnsnensvevsnustinevstrssuansurninanvesevessutnieverssideuseverdnuntsasdernauap envinatiinsys 127 Blue platen SWitCh 1S QIFT sesser a E EE eR eee ee 133 Move the blue platen switch No xx to the right xx represents a number 133 Cannot adjust paper TOS eessvistiesiti senimes as Ven A tS hits Viren UG Iuris ovato tus tU EMO UE 133 Check printed document uucupneuusissnasrinsntaniu tesie vat keit rege jS ij A ku E D EU 133 Cannot execute this command Use other paper Cause Corrective Action Paper compatible with 1 Press the OK button to clear the error color calibration is not loaded 2 Load paper that is compatible with color calibration See the Paper Reference Guide See Paper Reference Guide Always make sure the loaded paper matches the type of paper in the printer paper settings Adjustment cannot be completed correctly unless the loaded paper matches t
54. aanseses 66 Reinstalling the PrinTOr m T cen iee ane a eer eee rears 70 Preparing to Transfer the Printer To protect the internal parts in transit always follow these steps before transferring the printer to a new location Avoid tilting the printer excessively during transit This may cause ink in the printer to leak and cause stains If it is necessary to tilt the printer in transit contact your Canon dealer Important G Depending on the state of the printer part replacement may be necessary when preparing to transfer the printer that is e when you execute the printer menu item to prepare for transfer ote This work is not necessary when carrying the printer or moving it while mounted on the optional stand When carrying the printer always have three or more people securely hold the Carrying Handles in the left and right sides of the base and keep the printer level Items to Prepare Setup Guide Used for reference when packing the printer Packaging material Used to pack the printer New Maintenance Cartridge 2 Used to draw in ink Remove paper 1 Remove the paper e Rolls See Removing the Roll from the Printer e Sheets See Removing Sheets Access the Prep MovePrinter menu ifthe Display Screen shows a message instructing you to replace the Maintenance Cartridge replace the Maintenance Cartridge See Replacing the Maintenance Cartridge 2 Onthe Tab Selection screen of the Control Pa
55. aft b This may stain your hands and dam age the printer e f paper from a roll is jammed by the Paper Feed Slot E View Movies User s Guide HTML 1 Open the Roll Feed Unit Cover 2 Remove the jammed paper from the Pa per Feed Slot After removing the paper make sure there are no other scraps of paper in the printer If paper is jammed deep in the Paper Feed Slot remove the roll feed unit and then clear the paper jam See Clearing Jammed Paper Paper Feed Slot eZ e f it is difficult to perform operations from the front of the printer perform operations from the back of the printer Note bunoouse qnoJ Jodeg buipiebay suie qoJd 93 Clearing a Jammed Sheet Fed Manually iPF6400 e f the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray After removing the paper make sure there are no other scraps of paper in the printer 4 Press the OK button zl n S Clearing a Jammed Sheet Fed Manually d If a sheet you have fed manually becomes jammed Paper jam is shown on the Display Screen of the Control 3 Panel Remove the jammed paper as follows O a Press the OK button E a Navigate JJ s a Q D 9 2 Remove the jammed paper e f paper is jammed inside the Top Cover 3 View Movies 94 Basic Guide iPF6400 Clearing a Jammed Sheet Fed Manually 1
56. al operation e f the printed surface or the underside of paper is dirty after printing e After you have used up a roll e After borderless printing e After printing on small paper e After printing on paper that generates a lot of cutting debris e f you have replaced the roll e After printing on paper that generates a lot of paper dust e f the message Blue platen switch is dirty is displayed e f the Platen inside the Top Cover becomes dirty it may soil the underside of paper We recommend cleaning the Plat en after borderless printing or printing on small paper Important f the Ejection Guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the Ejection Guide even if it does not appear dirty because it may actually be covered with paper dust Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Tot Print Area m2 eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Clean Platen and then press the OK button A message on the Display Screen requests you to open the Top Cover Ay Open the Top Cover 678 Basic Guide iPF6400 Cleaning Inside the Top Cover 6 _ If paper dust has accu
57. an cause a fire or elec trical shocks Printer location AN Do not set up the printer in any location exposed to alcohol thinner or other volatile liquids If these substances come nase into contact with electrical components inside the printer there is a risk of fire or electrical shock arning A Never install the printer on an unstable or vibrating surface If it falls over this could cause personal injury Caution Never set up the printer in a location that is exposed to high humidity or large amounts of dust or exposed to direct sunlight high temperature or open flame This could cause a fire or electrical shock Use the printer location in an environment where temperature and humidity are within the ranges of 15 C to 30 C 59 F to 86 F and 10 to 80 RH with no condensation Never place the printer on a heavy wool or shag carpet The fibers may enter the printer and cause a fire Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if the printer starts operating abnormally In the event of a printer malfunction remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such fields or places where such fields occur This could damage the printer or cause malfunction Power Supply Never handle the power ca
58. ance with local regulations With the nozzles facing down and the metal con tacts toward the back insert the Printhead into the Carriage Carefully push the printhead firmly into the Carriage ensuring that the nozzles and metal contacts do not touch the carriage Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place Basic Guide iPF6400 Replacing the Printhead 10 Push the Printhead Fixer Lever toward the back of the printer until it clicks 1 Close the Top Cover Ink now fills the system It takes about 11 minutes for ink to fill the system Never remove an Ink Tank while the system is filling with ink Important The procedure is now finished if you have set Rep P head Print to Off in the Control Panel menu N In this case execute the Initial adjustmt of Head Posi Adj from the Control Panel menu Ole See Adjustment When Installing the Printhead 12 Follow the instructions on the Display Screen to advance the paper After the paper is advanced the Initial adjustmt of Head Posi Adj will be executed automatically When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead note See Enhancing Printing Quality Basic Guide e ueua1uie u pue se qeuunsuo speeu1uug 39 adueUAaUIe pue Saj qewuNsuo abpuyey sdueusjulel 40 Maintenance Cartridge IPF
59. and remove it Press the OK button e If there is still ink in the Ink Tank you removed store it with the ink holes a facing up Otherwise ink may leak and cause stains Important Put the Ink Tank in a plastic bag and seal it eZ Dispose of used ink tanks according to local regulations Note Basic Guide e d 27 22 Tes z W e pg FEY 7 Replacing Ink Tanks e ueua1uie u pue se qeuunsuo sue Jul 29 adueuUalUIe pue Sajqewinsuo SxUe Jul 30 Replacing Ink Tanks IPF6400 Installing Ink Tanks Before opening the pouch gently agitate the Ink Tank sev en or eight times Agitate the ink in the Ink Tank by slowly rotating the Ink Tank upside down and right side up repeat edly After installing an ink tank do not remove and shake it Doing so may cause the ink to leak out Important If you do not agitate the Ink Tank the ink may settle which may affect printing quality 2 Open the pouch and remove the Ink Tank Never touch the ink holes or electrical contacts This may cause stains damage the Ink Tank and affect print ing quality Important Basic Guide iIPF6400 Replacing Ink Tanks 3 Press the OK button and install the Ink Tank into the holder as shown with the ink holes facing down if site e Ink tanks cannot be installed in the holder if the color or orientation is incorrect Important If the Ink Tank does not fit in the holde
60. antity jobs Check if ink tank is set and its color and direction Cause Corrective Action There is no Ink Tank of the indicated color in the printer Load the Ink Tank See Replacing Ink Tanks There is a problem with the Ink Tank Replace it with a new Ink Tank See Replacing Ink Tanks The following ink tanks cannot be recognized Cause Corrective Action An Ink Tank that is incompatible with the printer is loaded Load an Ink Tank that is compatible with the printer 3 See Replacing Ink Tanks f E Do not pull out ink tank D Cause Corrective Action The Ink Tank was removed using an incor Install the Ink Tank that was removed rect procedure The buzzer stops sounding D Next replace the Ink Tank using the procedure on the Display Screen in the Control Panel E p D Ke CD o 2 Ke A 130 Basic Guide iPF6400 Cannot execute this command Use other paper Messages regarding printing or adjustment Cannot execute this command Use other paper eese tentent tnter tn staat 131 Cannot print as specified cceessssessessssescessesssceseesteseseessesesseseeseessseeseesecaeseeseesesaeseesecaaseeseeoeeasseesesaesaesteseeassaeseeoes 131 cannot adjust ON IIE Ve o MORE oUm 134 TNO CUP EE Bessocemumtsteu mp mU UTERINE INE D EUN sees E IDE DIM oe se SU UU EU DEI CUN UI TENDRE 131 Excessive temperature or humidity eee ess esesee seen neta tetra tn sn
61. ayed and the right one if Printhead R is displayed If neither left or right is indicated replace both printheads See Replacing the Printhead Basic Guide iPF6400 Cannot recognize print head x x is L R or not displayed Cannot recognize print head x x is L R or not displayed Cause Corrective Action No Printhead is installed Follow these steps to install the Printhead 1 Open the Top Cover 2 Install the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed If neither left or right is indicated install both Printhead L and Printhead R See Replacing the Printhead The Printhead cannot be Follow these steps to reinstall the Printhead recognized because it is not installed correctly 1 Open the Top Cover 2 Reinstall the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed If nei ther left nor right is indicated re install both Printhead L and Printhead R See Replacing the Printhead Execute printhead cleaning Cause Corrective Action The Printhead noz Follow these steps to clean the Printhead zles are clogged uu 1 Stop printing by pressing A or V to select Stop Printing 2 Clean the Printhead See Cleaning the Printhead If the message is still displayed when printing replace the Printhead See Replacing the Printhead Press A or V to select Print and then press the OK button to re
62. ble with wet hands Doing so may cause electrical shock Warning Insert the power cable securely and completely into the power source If the power cable is not inserted completely this could cause a fire or electrical shock Do not use any power cable other than the one provided This could cause a fire or electrical shock Never use the power cable with any other electrical device Never cut the power cable or attempt to modify it and never stretch it or bend it forcefully Never place a heavy object on the power cable Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock Never connect the power cable to a power strip or any power source shared by other electrical devices This could cause a fire or electrical shock Never knot the power cable or wrap it around itself This could cause a fire or electrical shock Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet Leaving the power cable plugged in and not cleaned for a long period especially in an area subject to dust oil and humidity could cause the insulation material to deteriorate and lead to a fire l Basic Guide iPF6400 Safety Precautions A Always grip the plug to remove the power cable from the power outlet Pulling on the power cable could damage the cable and lead to a fire or electrical shock Caution N
63. c BEC eu EE eos 137 ERROR Exxx xxxx x represents a letter or number sss 137 Hardware error XXXXXXXX XXXX x represents a letter or number eene 137 Prepare TOF parts replacement uui e etn te e ect eie tet ttt acum n eee lere erue 137 Parts replacement time has passed csssssessessscessessesssceseeseeseseeseesesaeseesecseseeseesecasseeseesecaeseeseesesaeseeoeeansaeseeoees 138 Mia dore ME c M teen tele eit EASE 138 Calibration There is a problem with the multi sensor essent 138 Multi sensor go nenna 138 FR ee NI Ui SE OU TREE 124 Wieno le Bp 124 GARO Wxxxx x represents a number Cause Corrective Action There is a problem with the print job Try printing again using the correct printer driver It is also possible to continue printing in this state However you may not be able to obtain the desired printing results ERROR Exxx xxxx x represents a letter or number Cause Corrective Action An error requiring service may have occurred Write down the error code and message turn off the printer and contact your Canon BERROR E oooxx dealer for assistance m c z Call for service D D T OK Printer Info O ey T a S RUE I a Hardware error XXXXXXXX XXXX x represents a letter or number D Cause Corrective Action 4 The last portion of roll pape
64. check the nozzles and determine whether cleaning has cleared the nozzles See Checking for Nozzle Clogging Basic Guide e ueua1ure u pue se qeuunsuo J Uld dy buiuea 2 49 sued 191uld uaaJ5s Aejdsiq pue suoneJjedQo Control Panel IPF6400 Printer Parts Operations and Display Screen Control Panel PRENNE 50 Mon On O a S ra S r Tr N 51 Men SIr I O r E AA EA EEA EE Aa EA AAA EENET 55 Data UGEET Te a Display Screen Shows printer menus as well as the printer status and messages b Power button green Turns the printer on and off See Turning the Printer On and Off The Power button is lit when the printer is on or in Sleep mode c Stop button Cancels print jobs in progress and ends the ink drying period d Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads as well as other operations See How to View Instructions with Navigate e Arrow buttons e button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit A button Press this button when viewing menus to display the next menu item or setting value e P button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit e Y button Press this button when viewing menus
65. cify Proof in Print Priority in the printer driver lines may be noticeably misaligned See Giving Priority to Particular Graphic Elements and Colors for Printing Borders appear during borderless printing Cause When executing borderless printing on A1 594 mm or A2 420 mm rolls the Spacer for Borderless Print ing was not attached to the Roll Holder The paper selected for borderless printing at actual size was wider than the actual page size There are spaces margins on the document Your application is configured to include spaces mar gins BordlessOversize is set to Little on the Control Pan el menu Basic Guide Corrective Action For borderless printing on A1 594 mm or A2 420 mm rolls attach the included Spacer for Borderless Printing to the Roll Holder See Loading Rolls on the Roll Holder For borderless printing at actual size use roll paper that has the same width as the actual page size See Borderless Printing at Actual Size Make sure there are no register marks or transparent objects on the document Check to see if your application is configured to include spaces margins Set BordlessOversize to Standard on the Control Panel menu See Menu Settings bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 111 bunoouse qnoJ JOM dU L 1940 JUL JOUURD 12 Cannot connect the printer to the network iPF6400 Cannot print over a netwo
66. ckage away from high temperature humidity and direct sunlight B Note Ifthe message Leave 70cm 28 space behind ar printer is displayed check the space behind the printer pull up the four Front Tray Guides above the Ejection Guide and press the OK button eZ e Sufficient space behind the printer is required when loading paper in the Front Paper Feed Slot For details on ed the installation space required see Specifications 2 After Open top cover is displayed open the Top Cover 20 Basic Guide iPF6400 Loading Sheets in the Feed Slot jd Setthe leading edge of one sheet printing side up on the Front Tray Guides and insert the sheet in the Front Paper Feed Slot keeping it level When you insert the sheet in the Front Paper Feed Slot keep the sheet level relative to the paper feed slot Failure to do this may scratch the printing surface Important 4 As you look inside the Top Cover insert the lead ing edge of the sheet between the Platen and Pa per Retainer a Keeping it parallel to the Paper Retainer a and align the paper with the Paper Alignment Line b of the Front Tray Guides ELM A i Basic Guide Jodeg buijpuen 122us bui pueH 21 Jodeg buijpuer Sjaoys bui pueH po Loading Sheets in the Feed Slot iPF6400 e Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam Important age the print
67. creens depicted in this user manual for the printer driver or other software may be different from the ac tual screens because of subsequent updates e May we request e The information in this user manual is subject to change without notice e We strive to ensure accuracy of information in this user manual but if you notice errors or omissions please contact us Basic Guide iPF6400 Loading Rolls on the Roll Holder Handling Paper Handling rolls Loading Rolls on the Roll Holder ucascncsutus cttctste xit tnnt euntes atomi ento daos ences catum eite t un etae tant uctte dE oeste 9 E adNng ROS Imine PrN Emm 11 Removing the Roll from the Printer cccsscsssscssssssssssessscssssesecsesessesesscseesssessesesseeessseesseeessseeesseaesesansesansesaesess 14 Loading Rolls on the Roll Holder When printing on rolls attach the Roll Holder to the roll Rolls have a two or three inch paper core Use the correct attachment for the paper core The printer comes equipped with the 2 Inch Paper Core Attachment installed For borderless printing on A1 594 mm or A2 420 mm rolls attach the included Spacer for Borderless Printing to the Roll Holder Using Rolls with a 2 inch Paper Core Using Rolls with a 3 inch Paper Core Holder Stopper Roll Holder Side Holder Stopper Roll Holder Side For 2 inch paper cores No Attachment Needed For 3 inch paper cores 3 Inch Paper Core Attachment ee A e Set the roll on a table
68. d touch the Out put Tray In this case in the Control Panel menu complete the settings for Dry time and Area in Scan Wait Time However note that printing will now take longer See Menu Settings z The back side of the paper is dirty a 2 Cause Corrective Action s The Platen has become dirty after borderless printing or printing on Open the Top Cover and clean the Platen B small paper See Cleaning Inside the Top Cover The Platen suction is too strong In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength BordlessOversize is set to Standard in the Control Panel menu Set BordlessOversize to Little in the Control Panel menu See Menu Settings Roller marks are left across the trailing edge of paper Cause Corrective Action The paper was removed without pressing the OK button Following the instructions displayed press the OK button and after removing after printing from the Front Paper Feed Slot the paper press the OK button again Wipe the rollers to clean them See Cleaning Inside the Top Cover See Cleaning the Paper Retainer Immediately after borderless printing the trailing edge margin is soiled during regular printing Cause Corrective Action Ayjenb bunuud aui ui suie qoJd Depending on your printing environment after bor Follow these steps to change the Between Pages setting of Drying Time to a val derless printing in which the leading
69. documentation as needed Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Click Special Settings on the Layout sheet of the printer driver and select Appli cation Color Matching Priority in the dialog box See Layout Sheet Windows Execute color calibration See Color Calibration Using the Printer Sensor Execute color calibration See Color Calibration Using the Printer Sensor Follow these steps to prepare the printing environment printer if you use a different version of the firmware or printer driver or when you print under different set tings or in a different printing environment Cause The paper feed amount is out of adjust ment Printing does not proceed smoothly be cause print jobs are interrupted during transmission In the Control Panel menu Adj Priori ty is set to Print Length The Printhead is out of alignment The Printhead nozzles are clogged Streaks may occur if you set the Print Quality too low The type of paper specified in the print er driver does not match the type loa ded in the printer 1 Use the same version of firmware or printer driver See Updating the Firmware 2 Specify the same value for all settings items 3 Execute color calibration See Color Calibration Using the Printer Sensor Banding in different colors occurs Corrective Action Adjust the feed amount See Adjusti
70. e LM c 17 Removing VCS ia iene lacndshcent ca biec ccs E Ea E a a ea AAE EErEE E aE ads E Ke eaaa FERE ee 23 Loading Sheets in the Feed Slot When printing on individual sheets load the sheet in the Top Paper Feed Slot However for heavyweight paper such as POP board load the sheet in the Front Paper Feed Slot Selecting the Paper Source and Type of Paper e f a print job was received Sheets are automatically selected and the media type and size specified by the print job are shown on the Display Screen 1 Press A or Y to select Load Paper and then press the OK button 2 Load the sheet in the Top Paper Feed Slot or Front Paper Feed Slot depending on the type of paper speci fied by the print job e f a type of paper other than POP Board is selected Loading Sheets in the Top Paper Feed Slot e f POP Board is selected Loading Heavyweight Sheets in the Front Paper Feed Slot e f no print job was received Press the Load button Menu Stop Power Navigate Q 2 Press A or Y to select Manual Paper and then press the OK button eZ f any paper has been advanced that will not be used a message is shown requesting you to remove it en Press A or V to select Yes and then press the OK button Remove the paper and go to the next step ote 3 Press A or V to select the type of paper and then press the OK button When printing on heavyweight paper select POP B
71. e Paper Reference Guide Select None when you have set Detect Mismatch in the Control Panel menu to Warning However note that this error may affect the printing quality Press A or V to select Change Paper and straighten the paper so that the edges are between the ink grooves for borderless printing Insert the roll firmly until it touches the flange of the Roll Holder For borderless printing on A1 594 mm or 23 4 in or A2 420 mm or 16 5 in rolls attach the inclu ded Spacer for Borderless Printing to the Roll Holder See Loading Rolls on the Roll Holder Select None when you have set Detect Mismatch in the Control Panel menu to Warning However note that this error may affect the printing quality Press A or V to select Print With Border and then press the OK button to continue printing The document will be printed with a border Press A or V and select Stop Printing or press the Stop button to stop printing obesso N 10117 Jaded buipjebai sabessay 1 Roll paper is not securely in contact with roll holder iPF6400 Roll paper is not securely in contact with roll holder Cause Corrective Action Skew Check Lv on the Control Panel menu is set to something oth Follow these steps to reload the roll er than Off and the roll paper is not placed securely in the Roll Hold er during loading 1 Press the OK button and remove the roll holder from the printer 2 Insert the roll firmly on the Roll Holder until
72. e are no ink colors with x displayed above the re color that is out of ink maining ink indicator See Replacing Ink Tanks Remaining level of the ink cannot be correctly detected Check ink tank Cause Corrective Action obesso N 10117 Ink level detection cannot work correctly if The refill ink tank can no longer be used See the section Ink level detection and take the you use refill ink tanks appropriate action See Ink Level Detection CESzArJ Cannot detect ink level correctly Close tank cover Cause Corrective Action The remaining ink level could not be correctly detected Close the Ink Tank Cover The buzzer stops sounding Next No ink left is displayed and see No ink left APIS Close Ink Tank Cover Cause Corrective Action xut buipjebaJ sabessayy The Ink Tank Cover is open Close the Ink Tank Cover 129 Basic Guide Ink tank is empty IPF6400 Ink tank is empty Cause Corrective Action There is no ink left in an ink tank Open the Ink Tank Cover and replace the Ink Tank for There are no ink colors with x displayed above the remaining ink indicator in the the color that is out of ink Ink tab top screen See Replacing Ink Tanks See Checking Ink Tank Levels Not much ink is left Cause Corrective Action Not much ink is left Prepare a new Ink Tank We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large format or high qu
73. e the printer Releasing ink level detection Onthe Display Screen a message indicates that the ink level cannot be detected After checking the message press the gt Remaining level button of the ink cannot be correctly detected Check ink tank gt 2 Press A or V to select Information and then press the OK but ton 4 Please Check Check Information 3 A confirmation message is shown on the Display Screen about releasing ink level detection After checking the message press Tank once emptied the P button is used Printing stopped due to ink level unknown Basic Guide bunoouse qnoJ sule qoJd 19470 117 bunoouse qnoJ sule qoJd 19470 118 Ink Level Detection 4 After checking the message press the gt button Press A or V to select Yes and then press the OK button 6 _ Check the message and press the gt button 7 Check the message and press the gt button Press A or V to select Yes and then press the OK button iPF6400 To continue you must release ink level detection gt 4 Release Release ink level detection after confirming that ink is in ink tank Canon is not liable for damages due to ink tank filling 4 gt Basic Guide IPF6400 Q A confirmation message about updating ink information is shown on the Display Screen After checking the message press the gt button 10 Press A or V to select Yes and then
74. e ua ub Lead EC uude Fo uat uE EH pu DRE 102 The surface of the paper IS dirty on seesssessessessseessesesseseeseesesseseeseessseeseesecauseesecaesaeseesscaeseeseesecasseesteateatseeaeens 103 The Dack side of the paper 1S oir Iy o o SER 103 Roller marks are left across the trailing edge of paper sse 103 Immediately after borderless printing the trailing edge margin is soiled during regular printing 103 Printed colors are inaccurate MAR 104 Banding n dierent COME SOC CUS MT 104 Colors in printed images are uneven ccsccscssescsseccsseecsseecsscsesseeesecsesssacseescseeaeseeaeseeaesesaeseeseseeacsesacseeseseneeetacaees 105 Image edges are blurred or white banding occurs eese eese ene tente tna te tna tete ates 106 Setting the Blue Switch on the Platen eese sese seen nn eate sna testa taste testate atate are sn ate a sas 106 The contrast becomes uneven during printing eese eeee enne tn annt a tn tn atn tna tassa tain asas n aas 109 The length of printed images is inaccurate in the feeding direction sess 109 Images are printed crooked eiie esesee sese ate sn ate tna tete atate ate sb a sess ase sE ase sE ase ssa se sido asado ara ss asas sss 109 Documents are printed in monochrome esses tentent tnnt nnns tnt tn tn tn stets theta tns nn sns 110
75. ed and try printing again For information on types of paper compatible with borderless printing refer to the Paper Refer ence Guide See Paper Reference Guide Select None when you have set Detect Mismatch on the control panel to Warning However note that this error may cause paper jams and affect the printing quality Press A or V to select Print With Border and then press the OK button to continue printing The document will be printed with a border Press A or V to select Stop Printing and then press the OK button Replace the paper with paper compatible for borderless printing as follows 1 Press A or V to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing Rolls From the Roll Holder 2 Replace the paper with paper compatible for borderless printing See Loading Rolls on the Roll Holder See Loading Rolls in the Printer The printer now starts printing the print job For information on types of paper compatible with borderless printing refer to the Paper Refer ence Guide See Paper Reference Guide Press A or V to select Print With Border and then press the OK button to continue printing The document will be printed with a border Press the OK button to stop printing Use each type of paper only where the recommended environmental conditions are met For de tails on environmental conditions for various paper see the Paper Reference Guide Se
76. ed in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again For heavyweight sheets or similar paper execute Adj Far Ed Feed with the Front Tray Guides raised Also keep the Front Tray Guides raised during printing Lower the Front Tray Guides when printing on paper other than heavyweight sheets When Scan Wait Time gt Area is set to Leading edge colors may be uneven 110 140 mm from the leading edge The position varies depending on the Print Quality setting In this case select Scan Wait Time gt Area gt Entire area However note that printing will now take longer See Menu Settings Choose a higher level of Print Quality in the Advanced Settings of the printer driver Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High modes but the printing quality is lower bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 105 bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 106 Cause Image edges are blurred or white banding occurs iPF6400 Corrective Action When you load paper in the Front Paper See Giving Priority to Particular Graphic Elements and Colors for Printing Feed Slot and print colors may be uneven at the leading edge of the paper Straighten the paper if it is warped and then load it straight into the printer See Loading Sheets in the Feed Slot Image edges are blurred
77. en the box of the new Maintenance Cartridge and remove the plastic bag and packaging materi al Holding the handles a on both sides pull out the cartridge e Never touch the metal contacts a Doing so may damage the Maintenance Cartridge Important 2 Remove the Ejection Guide iPF6400 Basic Guide iPF6400 Replacing the Maintenance Cartridge 3 Pull out the used Maintenance Cartridge by the grip a Holding the cartridge by the handles b on both sides keep the cartridge level as you remove it Used maintenance cartridges are heavy Always grasp the cartridge firmly and keep the cartridge level during removal and storage If you drop a used Maintenance Cartridge or store it at an angle ink may leak and Important Gauge stains The remaining Maintenance Cartridge capacity is recorded on each printer Do not install a used Maintenance Cartridge in another printer 4 Keep the used Maintenance Cartridge level as you put it in the plastic bag that was in the box as shown Ay Expel excess air from the plastic bag as you seal the zipper Fold the bag in half Basic Guide eoueua1ure u pue se qeuunsuo abpuyey e ueua1ulelw 43 Replacing the Maintenance Cartridge iPF6400 6 Putthe used Maintenance Cartridge and packaging material in the box just as the new Maintenance Cartridge was originally packaged and store the used cartridge keeping it level e ueua1ure N pue se qeuunsuo
78. ence Guide See Paper Reference Guide 1 Specify Manual as the cutting method and use scissors or a cutting tool to cut the roll See Specifying the Cutting Method for Rolls For information about paper that is compatible with automatic cutting see the Paper Reference Guide See Paper Reference Guide 2 Press the OK button and remove the paper Basic Guide IPF6400 Cause End of paper feed Corrective Action In other cases the Cutter Unit Contact your Canon dealer for assistance may be damaged End of paper feed Cause Corrective Action Although an attempt was made to advance the paper manually it reached the Canceling manual advancing limit position that can be advanced See Feeding Roll Paper Manually Borderless printng not possible Cause The print job received specifies a type or width of paper that is not compatible with borderless printing The loaded paper is a size not com patible with borderless printing Because paper expands or con tracts depending on the environment of use it may become narrower or wider than the supported width for borderless printing The paper is loaded askew Basic Guide Corrective Action Follow these steps to change the settings of the print job to enable borderless printing Press A or V to select Stop Printing and then press the OK button 2 Make sure the correct printer driver for the printer is select
79. er Ay When Close top cover is displayed close the Top Cover and press the OK button The sheet is held between the Platen and Back Cover and feeding begins e f a print job was received After the paper is advanced the printer starts printing the print job e f no print job was received The printer now starts feeding the paper 6 After printing the printer will temporarily stop advancing the paper while the trailing edge is still in the rollers to prevent the sheet from dropping Once you press the OK button the paper can be removed Remove the sheet keeping the front edge level as you pull it out f POP Board is accidentally removed at an angle it may scratch the printed surface Important Basic Guide iPF6400 Removing Sheets 8 Press the OK button O Liftthe four Front Tray Guides above the Ejection Guide store them toward the front and then press the OK button Removing Sheets Remove sheets from the printer as follows e Removing sheets from the top paper feed slot e Removing heavyweight sheets from the front paper feed slot Removing sheets from the top paper feed slot Onthe Tab Selection screen of the Control Panel press or P to select the Paper tab LB Ready OK Paper Menu ISO A2 eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Paper Menu is displayed 3 Press A or Y
80. er does not match the type specified in the printer driver The paper is wrinkled or warped A cut line is printed because CutDustRe duct is On in the Control Panel menu to reduce cutting dust The Printhead is set too low in the Control Panel menu You are printing on heavyweight paper or paper that curls or wrinkles easily after ab sorbing ink iPF6400 Corrective Action Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Reload the paper See Loading Rolls in the Printer See Loading Sheets in the Feed Slot In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images When printing on Canon Heavyweight Coated Paper or other paper based media choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu If rubbing still oc curs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images When printing on CAD Tracing Paper or other film based media choose a VacuumStrngth setting of Standard Strong or Strongest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Tro
81. er nennt nnns 130 Ihe paper IS TOO Srmiall seriem imei ori ker ER ES E 121 Bio 3e le mesa E UU m mA 121 TVG WOM TS SNL r 123 This paper cannot be used ou ccsssssssessssessesecsesceseesecseseessesssseseeseessseeseesecaeseestesecauseeseeaesaeseesscasseeseeseeaeseeseeaecanseeaeses 123 Sgraejimy Me ee ee A A AEA A 138 Wrong maintenance cartridge useuocucemusuteszo ttem sutieniieurm s cudiren ctum dutem timidum dudiaeu icta reuse s ucecismce iude 136 Wrong paper feed slot for manual paper esses seen enne stern tns testet than tnis tasses 124 Wrong x printhead x is L R or not displayed sss nennen tnnt nnne nnns 134 x printhead error x is L R or not displayed esses entente nnn tnnt ns 134 obesso N 10117 sobessap 10117 140 Basic Guide Index A Adjust Length eerren nosteucosnesorscancns 87 AUS EPIN OT coroin unio R ee eek met etre 87 Adobe ROB srucicecisscsonninvciceeuaiii iu 84 C Clean Platen aspetta fiv tErYA RO WKUR V PUKR RD bxERS rabia uin UENE 46 e 3 33 46 48 62 107 Clearing a Jammed Sheet esses 94 CUNO MOJE 51 D Device Setup Utility asocia Donde utei 114 E BICC Oi GUNG HT 20 25 42 F FSG LI MOI TERR EEN E 87 Front Paper Feed Slot suss 17 51 62 G GARO Wxxxx
82. er removing the paper make sure there are no other scraps of paper in the printer Basic Guide IPF6400 Roll paper cannot be inserted into the paper feed slot 3 Press the OK button Menu Stop Power amp o We Roll paper cannot be inserted into the paper feed slot Cause The roll paper is warped Paper is jammed by the paper feed slot Corrective Action Straighten out curls and reload the roll Remove the jammed paper See Clearing Jammed Roll Paper See Clearing a Jammed Sheet Fed Manually After a roll was advanced the paper was manually pulled out by force closing Remove the roll and open the paper feed slot the Paper Feed Slot Cannot load sheets See Removing the Roll from the Printer Cause Corrective Action The paper source selection is incorrect Press the Load button and select the paper source Paper is not cut neatly Cause Corrective Action The paper is bent or curled at the cut position Straighten out any curling by the edges of the paper Paper rises by the ends of the cut position before Reload the paper correctly it is cut You are using paper that cannot be cut with the Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a Cutter Unit cutting tool to cut the roll after printing See Specifying the Cutting Method for Rolls Cut Speed is not configured correctly in the C
83. erference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord ance with the instructions may cause harmful interference to radio communications However there is no guaran tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual l Basic Guide iPF6400 Legal Notices If such changes or modifications should be made you could be required to stop operation of the equ
84. esults of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing Note f Standard does not improve printing try adjusting the printhead manually See Manual Adjustment to Straighten Lines and Colors fthe printhead position was not adjusted during initial setup or when the printhead was replaced execute Initial ad justmt See Adjustment When Installing the Printhead Advanced adjustment can enable superior printing quality when printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper See Enhancing Printing Quality Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Standard Six sheets of unused paper A4 Letter size or one sheet when using A2 Simple One sheet of unused paper A4 Letter size Perform adjustment as follows 1 Load paper Loading Rolls on the Roll Holder Loading Rolls in the Printer Loading Sheets in the Feed Slot Basic Guide yjeno 1uug Jeneg 104 sjueunsnfpy peeu1uug eui bunsnfpy 85 AYUJEND 1uug Jeneg 104 sjueunsnfpy peeuiuug eui bunsnfpy 86 Automatic Adjustment to Straighten Lines and Colors iPF6400 Always make sure the loaded paper matches the type of paper specified on the printer Adjustment cannot be Vae completed correctly unless the loaded paper matches the settings mportan 2 Ont
85. ever use an extension cord This could cause a fire or electrical shock Never use any power source other than 100 120 220 240 V AC This could cause a fire or electrical shock The print er operating conditions are described below Use the printer under the following conditions Power supply voltage 100 120 220 240 V AC Power supply frequency 50 60 Hz In an Emergency A Ifthe printer emits smoke or strange odors continuing to use the printer may cause a fire or electrical shock Switch the Vom printer off immediately and remove the power plug from the power outlet Contact the nearest service center arning Cleaning the Printer A For cleaning use a cloth dampened in water Never use flammable solvents such as alcohol benzene or thinner If 2 these substances come into contact with electrical components inside the printer there is a risk of fire or electrical Warning shock A Always disconnect the power cable from the outlet before cleaning the printer If the printer is switched on accidentally moving parts inside the printer may cause personal injuries Caution Pacemakers A e This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while work Vies ing around the printer should leave the area Consult a physician before continuing to work around the printer arning Moving the Printer A Moving the printer requires at least three people holding it
86. f Clearing Jammed Roll Paper If paper from a roll becomes jammed Paper jam is shown on the Display Screen of the Control Panel Remove the jammed paper as follows For instructions on removing scraps from the paper feed slot after clearing jammed roll paper see Clearing Jammed Paper Paper Feed Slot 3 49 ae al Pap Cx Openthe Roll Feed Unit Cover Use commercially available scissors or the like to cut the paper of the loaded roll A When cutting paper be careful to avoid injury or damage to the printer Caution eZ e f it is difficult to perform operations from the front of the printer perform operations from the back of the printer Note 2 Press the OK button Menu Stop Power a Wee Basic Guide bunoouse qnoJ Jodeg buipiebay suie qoJd 9 bunoouse qnoJ Jodeg buipiebay suie qoud 92 Clearing Jammed Roll Paper 3 Remove the jammed paper e f paper is jammed inside the Top Cover iam View Movies 1 Open the Top Cover and move the Car riage to the side 2 Clear any jammed paper from inside the Top Cover After removing the paper make sure there are no other scraps of paper in the printer 3 Close the Top Cover iPF6400 Basic Guide IPF6400 Basic Guide Clearing Jammed Roll Paper Do not move the Carriage over jammed paper This may damage the Printhead Important Do not touch the Linear Scale a or Carriage Sh
87. follow these steps to print Graphic Process is selected 1 Clear the option Open Preview When Print Job Starts on the Main sheet 2 Clear the option Page Layout on the Layout sheet 3 Click the Special Settings button on the Layout sheet to display the Special Settings dialog box and then clear the option Fast Graphic Process The blue Switch on the platen is set Move the Switch numbered corresponding to the size of paper for printing opposite to the e posi incorrectly tion See Setting the Blue Switch on the Platen 2 W5 The type of paper specified in the Load paper of the same type as you have specified in the printer driver printer driver does not match the type See Loading Rolls in the Printer loaded in the printer See Loading Sheets in the Feed Slot Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Incorrect Printhead alignment value When printing fine lines or text at high precision on glossy or semi glossy photo or proofing pa per set the optimal Printhead height before aligning the printhead See Enhancing Printing Quality In the Control Panel menu use a lower Head Height setting See Troubleshooting Paper Abrasion and Blurry Images Depending on the type of paper the Specify Proof in Print Priority in the printer dr
88. fore restoring power and information is in the wrong format then resend the data You have uploaded firmware for a different model Check the firmware version Turn off the printer and wait a while before restor ing power and then resend the firmware If the message is displayed again contact your Canon dealer for assistance Calibration There is a problem with the multi sensor Cause Corrective Action The performance of a sensor inside the printer may be Press the OK button and cancel calibration Contact your Canon dealer for as impaired sistance Multi sensor error Cause Corrective Action Direct sunlight or strong lighting may be shining on the Take steps to ensure the printer is not used when exposed to direct sunlight or printer and causing the sensor to malfunction strong lighting The performance of a sensor inside the printer may be Turn off the printer and wait at least three seconds before restoring the power impaired If the message is displayed again contact your Canon dealer for assistance t D Q D Q za D O gt Ke p 138 Basic Guide IPF6400 Error Messages Before borderless printing move the blue platen switch eese 132 Blue platen switch 1S we un RR mmm 133 Borderiess printno Not possible zxvxexesbxiisrunuiskepdvimtdennin uten tator dri arre rar bonn 127 Calibration There is a problem with the multi sensor es
89. g the feed amount ssseeesssess 87 Troubleshooting Problems Regarding Paper sssssssse 90 Printing does not SITE oiu e cero p ena naui nex Erano 99 The printer stops during a print job 100 Problems with the printing quality 101 Cannot print over a network eseseeess 112 Installation problems seeeeeeeeeeeseeee 114 Other problems cccceeccecsecceceececeeeeceeeeeeaeeeesaneees 116 Error Message Messages regarding paper eseeeesse 120 Messages regarding INK ccccsceeeseeeeeeeeeeeaeeeeeaeeees 129 Messages regarding printing or adjustment 131 Messages regarding printheads 134 Messages regarding the maintenance cartridge 136 Other Messages ssssssssseeennenene 137 Error Messages iier boc x ea FeRR EXER AR EYRXMA MARE xTRLezAMEGE 139 verl 00 2012 06 26 Bde suonne aJg A3jes Safety Precautions iPF6400 Preface Safety Precautions SVC NM PrOCAUTON S RR 2 E OLNU een ee neem ENT 4 Safety Precautions Follow the warnings and precautions below to use the printer safely Do not perform any operations or procedures other than as described in this manual Doing so may result in unexpected accidents and c
90. he Skew Check Lv setting of the printer menu However this may cause jams and printing problems because paper may be askew when printed Also the Platen may become soiled which may soil the back of the next document when it is printed Paper not aligned with right guide Cause Corrective Action Important Skew Check Lv on the Control Panel menu is set to something other than Off and Follow these steps to reload the sheet the paper is not aligned with the guide on the right during loading ie piece dhe Gichutanio clean Press the utton to clear the error 2 Reload the paper See Loading Sheets in the Feed Slot 125 Basic Guide obesso N 10117 Jaded buipjebai sobessalW 126 Cannot detect papr iPF6400 Cannot detect papr Cause Corrective Action The printer could not detect the paper Reload the paper as follows 1 Remove the paper and press the OK button 2 Reload the paper See Loading Sheets in the Feed Slot AT See Loading Rolls in the Printer AE Cannot feed paper Cause Paper could not be ad vanced correctly during feeding 3 4 Paper could not be ad 1 vanced correctly during ejection Corrective Action Press the OK button Remove the paper See Clearing Jammed Roll Paper See Clearing a Jammed Sheet Fed Manually Load the paper See Loading Rolls in the Printer See Loading Sheets in the Feed Slot Z
91. he Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Images are printed crooked Ayjenb bunuud aui ui swa qold Cause Corrective Action In the Control Panel menu Skew Check Lv is set to Loose or In the Control Panel menu set Skew Check Lv to Standard Off See Menu Settings In the Control Panel menu Width Detection is set to Off Set Width Detection to On in the Control Panel menu See Menu Settings Roll paper is loaded askew If there is a gap between the roll paper and roll holder reload the roll See Loading Rolls on the Roll Holder See Loading Rolls in the Printer 109 Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 110 Documents are printed in monochrome iPF6400 Documents are printed in monochrome Cause Corrective Action In the Advanced Settings of the printer driver In the Advanced Settings of the printer driver specify Color in Color Mode and try Monochrome or Monochrome Photo is speci printing again fied in Color Mode The Printhead nozzles are clogged Print a test pattern to check the color ink nozzles and see if they are clogged See Checking for Nozzle Clogging Line thickness is not uniform Cause Corrective Action In the Special Settings dialog box of Access the printer driver Properties dialog box from Print in the File menu of the source applica the Windows printer driver Fast tion and
92. he Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 eZ f the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button Press A or Y to select Head Posi Adj and then press the OK button 6 Press A or Y to select Standard or Simple and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll 7 it you are printing on cut sheets a confirmation message is displayed on the Display Screen asking you whether to continue printing Press the OK button and follow the instructions on the Display Screen Basic Guide iPF6400 Selecting a Feed Amount Adjustment Method Adjusting the feed amount selecting a Feed Amount Adjustment Method eee esee essen ate tn ate tn ate tn a teta atn tn aes 87 Automatic Banding FONTS iN ME RR m 88 Selecting a Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount Print Quality and Print Length either of which will be applied during printing Since the method that is applied during printing is determined from the value of the Adj Priority setting configure the Adj Priority
93. he settings Cannot print as specified obesso N 10117 Cause Corrective Action The loaded paper is too small Replace the paper with paper of A4 Letter vertical size or larger as follows When you have attempted to print a test print sheet or other printer status information 1 Press A or Y to select Change Paper press the OK button and remove the paper See Removing Sheets 2 Switch to paper A4 Letter vertical or larger See Loading and Printing on Sheets The printer will resume printing Press A or V to select Stop Printing and then press the OK button Cannot calibrate j1ueuusn pe 10 bunuud buipiebalJ sapessa Cause Corrective Action The paper for printing a test pattern is soiled Other Press the OK button to clear the error wise you have loaded colored paper Load unused paper compatible with color calibration See Paper Reference Guide The test pattern was printed too faintly Press the OK button to clear the error Take steps to remedy faint printing See Printing is faint 3 Direct sunlight or strong lighting may be shining on the Press the OK button to clear the error printer and causing the sensor to malfunction Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting 131 Basic Guide Excessive temperature or humidity iPF6400 Excessive temperature or humidity Cause Corrective Action The temperature or hu
94. iPFxxxx Support desktop icon iPFxxxx indicates the printer model pt IPFxxxx Support e MacOS X Click the iPF Support icon in the Dock Launchpad in OS10 7 and later 149 y d Basic Guide iPF6400 About This User Manual 3 When the imagePROGRAF Support Information imagePROGRAF Support Information Windows Internet Explorer is displayed click the User Manual icon or the Pa Se m A Cc RE per Reference Guide icon m E imagePROGRAF Support Information PRO Using Your imagePROGRAF Printer Stay Informed User s Manual Visit the imagePROGRAF website for news and printing tips i Mo pans esca nani Visit the imagePROGRAF webpage Paper Reference Guide gt View information about paper that can be used with the printer d bet the latest version of the Media Configuration Tool to make sure the uide includes information on newly added paper Copyright CANON INC 2007 eZ Click Visit the imagePROGRAF webpage in Stay Informed to access the imagePROGRAF web site Note About This User Manual e Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric tions or precautions in use Warning Indicates warning items for which operating error poses a risk of death or serious injury To ensure safe use A always follow these warnings Caution Indicates caution items for which operating error poses a risk of injury To ensure safe use
95. ide of the Top Cover or the Ejection Guide is soiled If soiled we recom mend cleaning in advance See Cleaning Inside the Top Cover 11 Basic Guide Jodeg buijpuer s o4 buipuer 12 Loading Rolls in the Printer IPF6400 E View Movies User s Guide HTML Press the Load button Menu Stop Power 2 Press A or V to select Roll Paper and then press the OK button eZ f any paper has been advanced that will not be used a message is shown requesting you to remove it RET Press A or V to select Yes and then press the OK button Remove the paper and go to the next step ote 3 Open the Roll Feed Unit Cover 4 Holding the Roll Holder flange a load the Roll Holder shaft into the guide grooves b on both sides of the Roll Holder Slot At this time load the shaft so that the color of the Roll Holder shaft c matches the color of the guide groove A Do not release the flanges until you load the holder fully in the Roll Holder Slot Rolls are heavy and dropping a roll may cause injury Caution Be careful not to pinch your fingers between the guide grooves b and the Roll Holder shaft c when loading rolls Do not force the Roll Holder into the printer with the right and left ends reversed Otherwise it may damage the printer or Roll Holder Important Basic Guide iIPF6400 Loading Rolls in the Printer eZ f it is difficult to load rolls from the front of the printer
96. in the Printer Basic Guide Reinstalling the Printer uone o aeH Ja1uld Je1uug eu JeJsueJ 01 BuuedaJg 73 uonej e1su SIEMIYOS SMODUIM JOAUG 191ul4g eui Guljjeysu 74 installing the Software Windows IPF6400 Software Installation Installing the Printer Driver Windows Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network TCP IP connections The driver installation procedure varies depending on the type of connection Follow these steps to install the software and Electronic manuals Installing the software and electronic manuals When setting up a USB connection connect the USB cable during printer driver installation following the instructions displayed Important If you accidentally connect the USB cable first the printer driver may not be installed correctly When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address rumthe computer on When setting up a TCP IP network connection after making sure the printer is on connect the LAN cable to the Ethernet port on the back of the printer and to your network hub port 2 Insert the provided User Software CD ROM for the appropriate operating
97. ing the new Printhead by the grips a remove it y from the pouch a D 2 When handling the Printhead always hold it by the grips a Never touch the nozzles b or metal contacts E c This may damage the Printhead and affect printing quality mportan e Never touch the ink supply section d This may cause printing problems b 37 Basic Guide adueUalUIe pue se qeuunsuo speeuiuug 38 Replacing the Printhead IPF6400 7 While firmly holding the Printhead you have re 8 9 moved use your other hand to remove the orange Protective Part a Squeeze the grips c of Protec tive Part b and pull it down to remove it The inside surface of the Protective Part a and Protective Part b is coated with ink to protect the nozzles nent Be careful not to touch these surfaces when removing the caps mportan The Printhead contains ink to protect the nozzles We recommend removing Protective Part b as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the sur rounding area If ink accidentally spills wipe off the ink with a dry cloth f you need to put a Printhead somewhere temporarily before installation do not keep the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reattach the Protective Part or protective material Dispose of these materials in accord
98. instructions displayed to complete installation Basic Guide uonej e1su SIEMIYOS SMODUIM J9AU 4191ulg eu bur eisu 75 uonej e1su SIEMIOS X SO 2e AUG 193uug eui burjeasu 76 Installing the Software Mac OS X iPF6400 Installing the Printer Driver Mac OS X Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network Bonjour or IP connections Follow these steps to install the software and Electronic manuals Installing the software and electronic manuals When the printer is used over a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address Important After making sure the computer and printer are not connected by a cable turn the computer on D2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive 3 Follow the instructions displayed to complete instal lation imagePROGRAF Canon Installs the checked software Click Next Bl V imagePROGRAF Printer Driver This software is required when printing from applications It also enables the following functions imagePROGRAF Preview A function for checking the print layout imagePROGRAF Free Layout A function for arranging multiple images on rol
99. inter driver 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper type setting in the printer driver to the type loaded in the printer and try printing again Follow these steps to ensure the paper type matches on the printer and in the printer driver 120 1 Press A or Y to select Change Paper and then press the OK button Basic Guide IPF6400 The paper is too small Cause When Detect Mismatch in the Control Panel menu is set to Pause the type of paper loaded does not match the type specified in the printer driver When Detect Mismatch in the Control Panel menu is set to Warning the type of paper loaded does not match the type specified in the printer driver Corrective Action 2 Replace the loaded paper with paper of the type and size you have specified in the printer driver See Loading and Printing on Rolls See Loading and Printing on Sheets Press A or V to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing quality You can continue to print but note that this error may cause problems in the printing results The paper is too small Cause When Detect Mismatch in the Control Panel menu is set to Pause paper smaller than the size specified in the printer driver is loaded When Detect Mismatch in the Control Panel menu is set to Warning paper
100. inting quality the ink is agitated automatically even if the printer is in Sleep mode Ink agitation takes about 30 seconds The ink is also agitated automatically under the following conditions Note that other operations are not possible while Agitating is displayed on the control panel After the printer is turned on After data transmission e After ink tank replacement In other cases contact your Canon dealer Messages advising to check the maintenance cartridge are not cleared Cause Corrective Action The printer has not detected the new Maintenance Remove the new Maintenance Cartridge you have just installed and insert it again Cartridge that was used to replace the old one firmly See Replacing the Maintenance Cartridge The printer consumes a lot of ink Cause Corrective Action Many full page color images are In print jobs such as photos images are filled with color This consumes a lot of ink This does not printed indicate a problem with the printer Head Cleaning B in the Control Head Cleaning B in the Control Panel menu consumes a lot of ink This does not indicate a problem Panel menu is executed fre with the printer Unless the printer has been moved or stored for a long period or you are troubleshoot quently ing Printhead problems we recommend not performing Head Cleaning B to the extent possible l Basic Guide IPF6400 Ink Level Detection Cause Corrective Action You have just fi
101. ion of roll paper was used during a print job and paper Remove the used roll and insert a new roll could not be advanced because the trailing edge is taped to the roll See Removing the Roll from the Printer See Removing Rolls From the Roll Holder See Loading and Printing on Rolls The printer ejects blank unprinted paper Cause Corrective Action The leading edge of the roll paper was The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other cut to straighten it than Off in the Control Panel menu See Cutting the Leading Edge of Roll Paper Automatically The Printhead nozzles are clogged Print a test pattern to check the nozzles and make sure the Printhead is in good condition for printing See Checking for Nozzle Clogging A print job was received from an in Use the correct imagePROGRAF printer driver for the printer and try printing again compatible printer driver The printer is damaged Contact your Canon dealer for assistance bunoouse qnoJ qof 3uud e buunp sdojs Jajuud ay 100 Basic Guide IPF6400 Printing is faint Problems with the printing quality midiguisekcEr tcl gee tte Y n 101 Paper rubs against the printhead ou essscssssessessssesseseesssceseesecaeseeseesesaeseessessseeseesecaeseeseeoesaeseeseeseseeseeoecaeseeseees 101 The edges oT the paper are dirty ustecaameist euet Yr a culo aru tu utate un
102. ipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5600 For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail Trademarks e Canon the Canon logo and imagePROGRAF are trademarks or registered trademarks of CANON INC e Microsoft and Windows are trademarks of Microsoft Corporation registered in the U S and other countries e Macintosh is trademark of Apple Inc registered in the U S and other countries e Other company and product names in this manual are trademarks or registered trademarks of their respective owners Copyright e Unauthorized reproduction of this user manual in whole or part is prohibited Legal Notice e It is illegal to reproduce currency bills negotiable securities and other documents prohibited by law Repro duction of such items may be subject to criminal prosecution e It is illegal to reproduce legal certificates licenses travel tickets and certain public and private documents pro hibited from reproduction by law Reproduction of such items may be subject to criminal prosecution e Please note that intellectual property protected by copyright may not be reproduced without the express per mission of the copyright holder except for personal or household use under limited circumstances Basic Guide e Bde suonne aJg QLS Bde JOJUUC siu JOJ sjen
103. it touches the flange See Loading Rolls on the Roll Holder 3 Load the Roll Holder in the printer obesso N 10117 Jaded buipiebai sabessay 128 Basic Guide iPF6400 Ink insufficient Messages regarding ink Ta VS CC MS IPM sees a dca RS ccc cm 129 ITO gi US TU capensis usted dos nar cease al oases staples orien Saletan sts alot sate A oltcahanantiacianal 129 Remaining level of the ink cannot be correctly detected Check ink tank sus 129 Cannot detect ink level correctly Close tank cover esses entente tnnt 129 Close Ink Tank COVED ou cceccsssscssssesscsesscsesscsesecsesecsusecsssecsssessasesssecssssessseessseesssaesssaesesaesescaesecaesecassecaasecaasecaasecaaseeaasees 129 pl ee gl di ngon C I 130 eim VM qe M cA c RN m 130 Check if ink tank is set and its color and direction essent 130 The following ink tanks cannot be recognized essent nnne nnns 130 HOTO OE Pi dues E E TT UT ELM 130 Ink insufficient Cause Corrective Action The ink level is low so you cannot print clean the Printhead Press the OK button and replace the Ink Tank that is low with a new Ink or do other operations that require ink Tank See Replacing Ink Tanks No ink left Cause Corrective Action There is no ink left Press the OK button open the Ink Tank Cover and replace the Ink Tank for the Ther
104. iver thickness of printed lines may be no See Giving Priority to Particular Graphic Elements and Colors for Printing ticeably inconsistent Lines or colors are misaligned Cause Corrective Action The Printhead is not being aligned cor Adjust the Printhead alignment rectly See Automatic Adjustment to Straighten Lines and Colors See Manual Adjustment to Straighten Lines and Colors When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead See Enhancing Printing Quality In the Control Panel menu use a lower Head Height setting See Troubleshooting Paper Abrasion and Blurry Images The type of paper specified in the printer Load paper of the same type as you have specified in the printer driver driver does not match the type loaded in See Loading Rolls in the Printer the printer See Loading Sheets in the Feed Slot Make sure the same type of paper is specified in the printer driver as you have loaded in the printer Basic Guide IPF6400 Cause Borders appear during borderless printing Corrective Action The type of paper specified in the printer 1 Press the Stop button and stop printing driver does not match the type loaded in the printer 2 Change the type of paper in the printer driver and try printing again Depending on the type of paper printed Spe
105. l Paper Chg Paper Type Chg Paper Size ManageRemainRoll e Press Back to access a higher menu in the menu list and press OK to access a lower one If not all menu items are displayed hold down A or V to scroll through higher and lower menu items Items you select are highlighted Stop Power e The scroll bar at right indicates the current position in the overall menu Basic Guide iPF6400 Menu Operations e Lower menus are available if is displayed at left next to the second and subsequent rows To access the lower menus select the menu and press the OK button T Menu Stop Power eed ax NS Navigate opecifying menu items Menu items can be set as follows Press A or V to select the desired setting and then press the OK button After two seconds the display reverts to the upper level menu Off On A v EF CutDustReduct Off On eZ f a confirmation message is displayed regarding the setting you entered press the OK button The setting is applied and the printer is now in Standby Note opecifying numerical values Follow these steps to enter numbers In this example network settings items are entered Pressthe 4 or P button to move to the next field for input IPv4 Settings 000 000 000 000 lt gt L R VA UP DOWN OK Select 2 Press the A or V button to enter the value e Hold down A or V to increase or decrease the value continuo
106. l paper and printing B V Color mageRUNNER Enlargement Copy An Enlarged Copy function that works in conjunction with a Color imageRUNNER digital multifunction printer B V Media Configuration Tool Media Configuration Tool is the software utility that registers new media types to the printer and related software B V imagePROGRAF Print Plug In The imagePROGRAF Print Plug In is special plug in software for Adobe Photoshop and Digital Photo Professional v X XX Cancel C Net Basic Guide IPF6400 4 After installation click Quit DOO Installation of the software is now finished PESES Next connect the printer and computer Installation Type Processing Finish Up Installing the Software Mac OS X Finish Up The operation was successful Installation powered by VISE X S After confirming the printer is on connect the printer to your computer or the network 6 Click Next and follow the instructions displayed to wwe register the printer to set up and update the paper Pee OA information Select Printer Next install the Electronic manuals Enter Printer Name Registration Complete imagePROGRAF PrinterSetup Follow these instructions to add the printer to the printer list and make it available for printing To register the printer click Next To exit without registering the printer click Exit 7 Insert the provided User Manuals CD ROM in the CD ROM drive
107. load rolls from the back of the printer Note Ay Insert the edge of the roll in the Paper Feed Slot a and advance the roll until you hear the feed tone I 5 2 3 Be careful not to soil the printing surface of roll paper as you insert it in the slot This may affect the printing y Mech quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface a mportan i fthe paper is wrinkled or warped straighten it out before loading it e Load paper straight so it is not fed askew i 5 2 Q 2 Regardless of whether the leading edge of the roll paper is inserted into the Paper Feed Slot if No paper loaded is displayed pull the roll paper out from the Paper Feed Slot once and then repeat step 5 6 Once paper feeding starts you will need to do the following based on the ManageRemainRoll setting and the barcode printed on rolls See Keeping Track of the Amount of Roll Paper Left iac dd Barcodes Printer Operation After the Paper is Fed Off Printed A menu for selection of the type of paper is shown on the Display Screen Not printed Press A or V to select the type of paper and then press the OK button On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not printed A menu for selection of the type and length of paper is sh
108. midity where the Press A or V to select Stop and then press the OK button to stop printing printer is installed is out of the acceptable Use the printer under suitable environmental conditions Also note that various environmental range for operation conditions are recommended for various types of paper For details on the recommended en vironmental conditions see the Paper Reference Guide See Paper Reference Guide Press A or V to select Continue and then press the OK button to continue with color cali bration However note that correct adjustment may not be possible Please execute common calibration Cause Corrective Action There is not even one Common calibration execution result Execute Common calibration Note that this is displayed when all of the following are satisfied See Color Calibration Using the Printer Sensor Set Set Exec Guide to Off on the Control e If the printer is loaded with a type of paper on which color calibration cannot be executed Panel menu See Menu Structure Please commn calibrt using above paper e f Set Exec Guide is On in the Control Panel menu Cause Corrective Action It is now recommended that you execute Common calibration Execute Common calibration Note that this is displayed when Set Exec Guide in the Control Panel menu is set to On and any of the See Color Calibration Using following is true the Printer Sensor S uM gt e If the printer is l
109. mmunication mode and transmission rate automatically in auto negotiation mode sometimes the hub settings cannot be detected In this case configure the connec tion method manually specifying the communication mode in use See Configuring the Communication Mode Manually Cannot print over a TCP IP network Cause Corrective Action The printer s IP address is not config Make sure the printer s IP address is configured correctly ured correctly See Configuring the IP Address Using imagePROGRAF Device Setup Utility See Configuring the IP Address Using the Printer Control Panel The printer s TCP IP network settings Make sure the printer s TCP IP network settings are configured correctly are not configured correctly See Configuring the Printer s TCP IP Network Settings With RemoteUI The computer you are trying to print Make sure the computer s TCP IP network settings are configured correctly from is not configured correctly See Configuring the Printer Driver Destination Windows See Configuring the Destination in TCP IP Networks Macintosh Cannot print over a NetWare network Cause Corrective Action The printer s NetWare settings Make sure the printer s NetWare settings are configured correctly In particular make sure a valid are not configured correctly frame type is selected See Configuring the Printer s NetWare Network Settings With RemoteUI The computer you are trying to Make sure the co
110. mputer s NetWare settings are configured correctly print from is not configured cor See Configuring NetWare Network Settings rectly The NetWare server and serv Check the following points ices are not configured correctly 1 Make sure the NetWare file server is running 2 Make sure there is enough free disk space on the NetWare file server Insufficient disk space may prevent you from processing large print jobs Basic Guide iPF6400 Cannot print over AppleTalk or Bonjour networks Cause Corrective Action The NetWare server and serv 3 Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the ices are not configured correctly print queue is available 4 If data transmission to a printer on another subnet fails deactivate NCP burst mode in that printer s network protocol settings 5 If the printer is used in queue server mode specify Other Unknown as the printer type The printer was turned off and Leave the printer off for at least 30 seconds and then restore power on when not disconnected from the server Cannot print over AppleTalk or Bonjour networks Cause Corrective Action The AppleTalk protocol is noten Activate AppleTalk on the printer abled on the printer See Configuring the Printer s AppleTalk Network Settings The computer you are trying to Make sure the computer s AppleTalk settings are configured correctly print from is not configured cor See Co
111. ms deep in the Paper Feed Slot or to remove any scraps left in the slot when you are clearing jams Clear any jammed paper deep in the Paper Feed Slot If paper is jammed deep in the Paper Feed Slot remove the Roll Feed Unit and clear the paper jam as follows Turnthe printer off before removing the Roll Feed Unit from the printer See Removing the Roll Feed Unit 2 Remove the jammed paper from the Paper Feed Slot 3 Attach the Roll Feed Unit to the printer See Installing the Roll Feed Unit Remove scraps left in the Paper Feed Slot Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper 1 Press the Load button 2 Press A or V to select Manual Paper and then press the OK button A menu for selection of the type of paper is displayed 3 Select POP Board and press the OK button Instructions for feeding POP Board are now displayed on the Control Panel but follow this procedure to remove the jammed paper 4 Open the Top Cover Basic Guide iPF6400 Clearing Jammed Roll Paper Fold an A4 sheet lengthwise four times and insert it through the gap of the Back Cover Push the scrap out toward the Platen Remove the scrap when it is pushed out onto the Platen 7 f any scraps remain inside the paper feed slot repeat steps 5 and 6 amp Close the Top Cover O Tumthe printer off See Turning the Printer On and Of
112. mulated in the Vacuum holes a on the Platen or in the Borderless Printing Ink Grooves b use the Cleaning Brush c provided with the printer to wipe it away eZ f the Cleaning Brush is dirty rinse it in water Note 7 Using a damp cloth that you have wrung out com pletely wipe inside the Top Cover to clean it Wipe away any ink residue on the Platen a as a whole on the Paper Retainer b Borderless Printing Ink Grooves c and blue Switch d A Never use flammable solvents such as alcohol benzene or thinner If these substances come into contact VEU with electrical components inside the printer there is a risk of fire or electrical shock arning Basic Guide e ueua1uie u pue se qeuunsuo J Uld 94 buiuea 47 adueuUalUIe pue se qeuunsuo 491ulg y buiues 48 Cleaning the Printhead IPF6400 Do not use a dry cloth to wipe inside the Top Cover This may create a static charge which may attract dust and affect the printing quality Important e Do not touch the Linear Scale a or Carriage Shaft b This may stain your hands and dam age the printer Close the Top Cover Cleaning the Printhead If printing is faint cleaning the Printhead may improve results Choose one of two Printhead cleaning modes Head Cleaning A or Head Cleaning B depending on the problem to resolve e Head Cleaning A Use this mode if printing is faint or contains foreign substance
113. nel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 e e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Prep MovePrinter and then press the OK button to display the confirmation screen Basic Guide iIPF6400 Preparing to Transfer the Printer S Press A or Y to select Yes and then press the OK button Once preparations are finished a message on the Display Screen requests you to open the Ink Tank Cov er f consumables must be replaced the message Consumables must be replaced Call for service is shown on the Display Screen and preparation is not possible If this message is displayed press the OK Important button and contact your Canon dealer for assistance Remove the Ink Tank Openthe Ink Tank Cover 2 _ Lift the ink tank lock levers and remove all ink tanks Put the ink tanks in a plastic bag and seal it Basic Guide uone o aeH Ja1uld Je1uug eu JeJsueJ 01 BuuedaJg 67 Preparing to Transfer the Printer IPF6400 e Store the ink tanks you removed with the ink holes a facing up Otherwise ink may leak and cause stains Important 3 Close all ink tank lock levers and then close the Ink Tank Cover At this point ink is drawn out from inside the tubes uone o
114. nfiguring the Destination for AppleTalk Networks Macintosh rectly See Configuring the Destination for Bonjour Network Macintosh The computer and printer are not Due to the nature of Bonjour you cannot print if the printer is on another network behind a router on the same network Make sure the computer and printer are on the same network For information about network settings ask your network administrator bunoouse qnoJ JOM dU L 1940 JUL JOUURD 113 Basic Guide bunoouse qnoJ sule qoJd uone je1su 114 Removing Installed Printer Drivers IPF6400 Installation problems Removing Installed Printer Drivers Follow these steps to remove installed printer drivers and utilities Removing printer drivers Windows Remove the printer driver as follows G The following instructions are for Windows XP The method of removing printer drivers varies depending on the version of Windows Note 1 From the Windows start menu select Programs gt Canon Printer Uninstaller gt imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window 2 Select the printer in the list and click Delete 3 Click Yes after the Warning message is displayed 4 Make sure that the printer has been removed from the list and then click Exit Removing printer drivers and imagePROGRAF Printmonitor Macintosh Remove the printer driver or imagePROGRAF Printmonitor as follows 1 insert the User Software CD
115. ng During printing the Data lamp flashes when the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer is updating the firmware e Off There are no active print jobs when the Data lamp is off eZ To recover from Sleep mode any button can be pressed on the Control Panel Note Menu Operations To view available menus organized on tabs select a tab on the Tab Selection screen and press the OK button For details see Menu Settings Basic Guide sued 191uld ua3J5s Kej dsig pue suoneJjedQo 5 sued 191uld uaaJ5s Aejdsiq pue suoneJjedQo Menu Operations iPF6400 e Menus when the Ink tab is selected and the OK button is pressed B Ink Menu Rep Ink Tank Head Cleaning A eZ fthe Tab Selection screen is not displayed press the Menu button Note Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items The following section describes menu operations e Accessing menus e Specifying menu items e Specifying numerical values e Executing menu commands Accessing menus Printer menus are grouped by function Menus are displayed with the upper line selected You can use the buttons on the Control Panel to access each menu Ready OK Paper Menu 9 Plain Paper ISO A2 Roll Paper Menu 1 2 E Load Paper Load Paper Roll Paper Eject Paper Manua
116. ng If the Switch are not set correctly the print quality may deteriorate Important 1 Remove any loaded paper that will not be used e Rolls See Removing the Roll from the Printer e Sheet See Removing Sheets 2 Open the Top Cover Basic Guide IPF6400 3 Remove the Cleaning Brush a 4 Using the back of the Cleaning Brush move the first Switch to the side opposite e Basic Guide Setting the Blue Switch on the Platen bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 107 Setting the Blue Switch on the Platen iPF6400 Refer to the following table to confirm the number on the Platen a that corresponds to the size of paper for printing Number Dimensions Paper Size 3 2 254 mm 10 in or 257 mm 10 x12 8 x10 or JIS B4 z 3 355 mm 14 in 14 x17 3 4 406 mm 16 in 420 mm or 432 mm 17 in 16 in Roll 406 4mm ISO A2 17 in Roll 431 8mm or ANSI C 2 5 515 mm 20 in JIS B2 or JIS B3 6 610 mm 24 in ISO A1 ISO A2 or 20 x24 6 Using the back of the Cleaning Brush move the Switch to the side opposite e corresponding to the size of the paper for printing In this case note that you will move the switch in the opposite direction from the direction in step 4 e The Switch only moves number 1 and the number that matches the paper size Set all of the switches where Note the number does not match the paper size in switches number 2 and higher to the e side Ayjenb b
117. ng the Feed Amount If printed sheets are affected by banding in different colors by the trailing edge about 20 30 mm 0 8 1 2 in from the edge try adjusting the feed amount of the trailing edge of sheets See Adjusting Color on the Trailing Edge of Sheets Exit other applications and cancel other print jobs Setting Adj Priority to Print Quality in the Control Panel menu and adjusting the feed amount may improve results See Adjusting the Feed Amount Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Choose a higher level of Print Quality in the Advanced Settings of the printer driver and try printing again Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Feed Slot AT Basic Guide iPF6400 Colors in printed images are uneven Cause Corrective Action The type of paper specified in the print er driver does not match the type loa ded in the printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1
118. ngs In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images When printing on Canon Heavyweight Coated Paper or other paper based media choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength Basic Guide iPF6400 The surface of the paper is dirty Cause Corrective Action You are printing on heavyweight paper or See Troubleshooting Paper Abrasion and Blurry Images paper that curls or wrinkles easily after ab HEAD When printing on CAD Tracing Paper or other film based media choose a VacuumStrngth setting of Standard Strong or Strongest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images The Ejection Guide is soiled Clean the Ejection Guide See Cleaning the Printer Exterior The surface of the paper is dirty Cause Corrective Action The Paper Retainer is soiled Clean the Paper Retainer See Cleaning Inside the Top Cover You are using a paper that does In the Control Panel menu set Roll DryingTime to at least 1 min not dry easily See Menu Settings When paper that does not dry easily is used for printing it may curl during printing an
119. nished initial in After initial installation or at the first time use after transfer ink flows into the system between the Ink Stallation when more ink is con Tank and Printhead which may cause the ink level indicators to drop to 80 This does not indicate a sumed to fill the system problem with the printer The Printhead nozzles are clog Check for nozzle clogging ged See Checking for Nozzle Clogging Ink Level Detection Ink level detection will be deactivated if you load ink tanks once emptied Ink level detection Ink tanks specified for this printer feature an ink level detection function to prevent the ink from running out during printing which prevents printer damage See Ink Tanks This function will not work correctly if you use refill ink tanks As a result printing stops Thus before using refill ink tanks you must cancel the ink level detection Printing with the ink level detection canceled may lead to printer damage and printing problems Canon Inc is not liable for any damage that may occur as a result of refilling ink After ink level detection has been released this function cannot be reactivated for currently loaded Ink Tank To use ink ev level detection again replace the Ink Tank with new ones specified for use with the printer Repeatedly removing and inserting an Ink Tank may damage the connection between the Ink Tank and the printer which may cause ink leakage from the Ink Tank and damag
120. ns in Remove the ink tanks H No ink left Replace ink tank a dd EORUM Y PECES i eee dd cC K M Y Y K Do not remove an Ink Tank during initialization immediately after turning on the printer or during printhead cleaning Ink may leak out Important eZ nk Tank replacement is possible even during printing when print jobs are being canceled or when paper is being ad vanced Basic Guide eoueua1ure u pue se qeuunsuo SHUE xul 2 adueUalUIe pue SajqewiNnsuo SHUe Jul 28 Replacing Ink Tanks IPF6400 Access the menu for Ink Tank replacement Onthe Tab Selection screen of the Control Panel press or P to select the Ink tab LO Ready OK Ink Menu aera PA eS a R GTB E es C K M Y Y K eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Ink Menu is displayed 3 Press A or Y to select Rep Ink Tank and then press the OK button A message on the Display Screen requests you to open the Ink Tank Cover Remove the Ink Tank at this point Remove the Ink Tanks E View Movies User s Guide HTML Open the Ink Tank Cover and check the ink lamps Ink lamps flash when there is little ink left Basic Guide IPF6400 2 3 Press the tip of the Ink Tank Lock Lever of the color for replacement horizontally and lift the Ink Tank Lock Lever to open it Hold the Ink Tank by the grips
121. oaded with a type of paper on which color calibration cannot be executed and the pre D defined conditions since executing the Common calibration the last time have been reached Set Set Exec Guide to Off n on the Control Panel menu G Although a media type that color calibration can be executed on is loaded in the printer there is no See Menu Structure record or performing color calibration on that media and the designated criteria from executing Com mon calibration the last time have been reached Please calibrate using above paper Cause Corrective Action It is now recommended that you execute Unique calibration Execute Unique calibration Note that this is displayed when Set Exec Guide in the Control Panel menu is set to On and any of the See Color Calibration Us following is true ing the Printer Sensor e f the printer is loaded with a type of paper on which color calibration can be executed but there is no record of having executed color calibration on that paper or a record of having executed Common cali bration other any other type of paper Set Set Exec Guide to Off on the Control Panel menu See Menu Structure e fthe printer is loaded with a type of paper on which color calibration can be executed there is a record of having executed color calibration on that paper and the predefined conditions since executing the color calibration the last time have been reached Before borderless printing move
122. oard and load the sheet in the Front Paper Feed Slot See Loading Heavyweight Sheets in the Front Paper Feed Slot When printing on other types of paper select the type of paper and load the sheet in the Top Paper Feed Slot See Loading Sheets in the Top Paper Feed Slot For details on types of paper to select see the Paper Reference Guide See Types of Paper Note Loading Sheets in the Top Paper Feed Slot E View Movies Basic Guide Jodeg buijpuen Sjaoys bui pueH 17 Jodeg buijpuer 122us bui pueH 18 Loading Sheets in the Feed Slot iPF6400 One sheet of paper can be loaded at a time Do not load multiple sheets This may cause paper jams Important Before feeding paper or printing make sure the sheet is flat against the Paper Tray Cover The sheet may jam if it curls before feeding or printing and the trailing edge drops toward the front Paper that is wrinkled or warped may jam If necessary straighten the paper and reload it Load the paper straight Loading paper askew will cause an error Store unused paper in the original package away from high temperature humidity and direct sunlight Note Open the Paper Tray Cover a and then open the Tray Extension b 2 Slide the Width Guide a to align it with the mark for the size of paper you will load Basic Guide iPF6400 Loading Sheets in the Feed Slot 3 Loadone sheet printing side up in the Top Paper
123. on Change the Cut Speed setting in the Control Panel menu trol Panel menu See Menu Structure During cutting printed documents fall out at an In the Control Panel menu set Cutting Mode to Eject Hold documents after print angle ing as they are cut See Specifying the Cutting Method for Rolls Paper is not cut Cause The printed document became caught on a foreign object by the Output Tray which lifted the document The Cutter passed under the paper In the printer driver No or Print Cut Guideline is specified in Automatic Cutting In the Control Panel menu Cutting Mode is set to Eject or Man ual Corrective Action Remove the foreign object by the Output Tray to enable the printer to eject the printed document keeping it level Specify Yes in Automatic Cutting in the printer driver If the Cutting Mode is Eject press the Cut button to cut the paper If the Cutting Mode is Manual cut rolls with scissors or the like Basic Guide bunoouse qnoJ Jodeg buipiebay suie qoJd 97 bunoouse qnoJ Jodeg buipiebay suie qoud 98 Depression on the leading edge is left iPF6400 Depression on the leading edge is left Cause Corrective Action Keeping a roll in the printer for a long time with When printing quality is most important we recommend setting TrimEdge Reload to out printing on it may leave a depression on the On or Automatic so that the paper edge is automatically cut before prin
124. on against the paper or specify a leading margin of 20 mm 0 79 in or more See Adjusting the Vacuum Strength Choose a higher level of Print Quality in the Advanced Settings of the printer driver Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing Select Unidirectional Printing in the Advanced Settings of the printer driver Specify No in Automatic Cutting in the printer driver before printing In this case the paper can be printed without borders on the left and right sides only Cut the printed document ejected from the printer and then use scissors or a cutting tool to cut away the edges on the top and bottom Choose a higher level of Print Quality in the Advanced Settings of the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors To avoid uneven colors we recommend drying each sheet separately In Advanced Settings of the printer driver choose Highest quality or High in Print Quali ty Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Feed Slot Make sure the same type of paper is specified in the printer driver as you have load
125. on both sides and from behind Be careful to avoid back strain and other injuries Caution When moving the printer firmly grasp the Carrying Handles under each side and in back The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer Printhead Ink Tanks and Maintenance Cartridge A Always store consumables in a safe location out of the reach of small children If a child licks or ingests ink accidentally seek medical assistance immediately Caution f ink accidentally gets in your eyes immediately rinse with water If ink gets on your skin immediately clean it off with soap and water If irritation persists in your eyes or on your skin contact a physician immediately Avoid dropping or shaking printheads ink tanks and maintenance cartridges Spilled ink can stain clothing and the work area Never touch the electrical contacts of the Printhead after printing The contacts become extremely hot and can cause minor burns Basic Guide 92eJaJlgd suonne aJg QLS Bde suonne aJg QLS Legal Notices iPF6400 Other A Never disassemble the printer or attempt repairs There are high voltage parts inside the printer that can cause a fire or electrical shock Warning Never use flammable sprays around the printer The gas of flammable sprays can cause a fire or electrical shock if it contacts high voltage points inside the printer Afte
126. oouse qnoJ sule qoJd 19470 116 The printer does not go on iPF6400 Other problems ila Segis ioe RaoimKelo O NER E mE nce 116 if the Printer Makes sels UCN SOUNO PN MT 116 Messages advising to check the maintenance cartridge are not cleared 116 The printer consumes a lot of INK oo cecsesscssssesscsecsessesecsscseseesecsusecsecsescaesacsessesaesecsescaecaesecsecaasacseseecaseeesesaecateeees 116 jg SEU DOGC UOI sirene a A 117 The printer does not go on Cause Corrective Action The printer is unplugged Plug the power cord into the outlet and then turn on the printer The specified voltage is not supplied Check the voltage of the outlet and breaker See Specifications If the Printer Makes a Strange Sound Cause Corrective Action The printer The following sounds do not indicate a problem with the printer makes a sound during opera There is a sound of suction from the Platen tion To prevent paper from rising paper is held against the Platen by suction from Vacuum holes under it Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced You suddenly hear the sound of cleaning operations At regular intervals for printer maintenance cleaning operations will begin automatically even if the printer is in Sleep mode You suddenly hear the sound of ink agitation At regular intervals to ensure optimal pr
127. or you can also use ink tanks of different capacities Note Precautions when handling ink tanks Take the following precautions when handling ink tanks For safety keep ink tanks out of the reach of children Caution If ink is accidentally ingested contact a physician immediately There may be ink around the ink supply section of ink tanks you removed Handle ink tanks carefully during replace ment The ink may stain clothing Important Do not install used ink tanks in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an Ink Tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality Confirm the message When the ink level becomes low a message is displayed on the Display Screen According to the message replace the ink tank or prepare a new ink tank See When to Replace Ink Tanks Ready Printing OK Ink Menu OK Ink Menu ini uwUWe let Props o PCM Y M P Soe G B k ING replace the ink If a message requests you to replace an Ink Tank press the OK button In this case you can skip the step Access the menu for ink tank replacement Follow the instructio
128. or other flat surface so that it does not roll or fall Rolls are heavy and dropping a roll may cause injury Caution jury When handling the roll be careful not to soil the printing surface This may affect the printing quality We recommend Meer wearing clean cloth gloves when handling rolls to protect the printing surface mportan Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of the paper on both ends of the roll Otherwise it may cause feeding problems eZ For details on supported sizes and types of rolls see Paper Sizes or the Paper Reference Guide See Paper Sizes See Types of Paper To view instructions as you attach the Roll Holder press the Navigate button See How to View Instructions with Navi gate Note Basic Guide Jodeg buijpuer s o1 buipuer Loading Rolls on the Roll Holder IPF6400 HA E Follow steps 3 and 4 Remove the Holder Stopper from the Roll Holder I 5 gt 2 E 2 Insert the attachments for the roll paper on the Roll Holder O 3 e Using rolls with a 3 inch paper core Attach the included 3 Inch Paper Core Attachment on the Roll Holder a Align the triangular part b of the 3 Inch Paper 2 Core Attachment a with the triangular
129. or prepare a new Maintenance Cartridge See When to Replace the Maintenance Cartridge Ready OK Setting Adj Menu BH Maint cart The level is low Basic Guide iPF6400 Replacing the Maintenance Cartridge If a message is displayed requesting Maintenance Cartridge replacement you can skip the step Access the menu for Maintenance Cartridge replacement Follow the instructions in Replace the Maintenance Cartridge Ill Maintenance cartridge full Replace the maintenance cartridge Do not replace the Maintenance Cartridge during initialization immediately after turning on the printer during Printhead cleaning or when ink is being absorbed Ink may leak out Important Access the menu for Maintenance Cartridge replacement Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab c Ready OK Setting Adj Menu BH Maint cart The level is low e fthe Tab Selection screen is not displayed press the Menu button Note 22 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Repl maint cart and then press the OK button Basic Guide adueUalUIe pue se qeuunsuo abpuyey e ueua1ulelW 41 adueuUalUIe pue Sajqewinsuo obpuue sdueuajule 42 Replacing the Maintenance Cartridge Replace the Maintenance Cartridge Op
130. own on the Display Screen Press A or V to select the type and length of paper loaded and then press the OK button e For details on types of paper to select see the Paper Reference Guide See Types of Paper Note 13 Basic Guide Jodeg buijpuer s o4 buipuer 14 Removing the Roll from the Printer IPF6400 Close the Roll Feed Unit Cover Cut the edge of the roll using the Paper Cutting function if the edge is creased or soiled See Specifying the Cutting Method for Rolls Important eZ Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality Nerd See Automatic Adjustment to Straighten Lines and Colors Removing the Roll from the Printer Remove rolls from the printer as follows e Once a roll has been advanced do not pull the paper out by force This will prevent further feeding and the printer will be unable to keep track of the amount of roll paper left Important t vou accidentally pull out paper follow these steps to remove the roll and open the paper feed slot eZ If you need to cut the roll see Specifying the Cutting Method for Rolls Note Onthe Tab Selection screen of the Control Panel press or b to select the D Paper tab Ready OK Paper Menu ISO A2 Roll A f the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Paper Men
131. part c of the Roll Holder as shown and insert the 3 Inch Pa o per Core Attachment into the Roll Holder Use the Holder Stopper for 3 inch paper cores e Borderless printing on A1 or A2 rolls Attach the included Spacer for Borderless Printing to the a Roll Holder Insert the protrusions b of the Spacer for Borderless b YA Printing a into the holes c of the Roll Holder as ine shown KI 2 by E C 10 Basic Guide iIPF6400 Loading Rolls in the Printer 3 With the Roll Holder resting horizontally and the edge of the roll paper facing forward as shown in sert the roll in the Roll Holder from the left Insert the roll firmly until it touches the flange a of the Roll Holder leaving no gap I 2 Q E xe b T 5 Always have the Roll Holder resting horizontally when loading rolls Attempting to load rolls with the Roll Hold er upright may damage the Roll Holder 2 Important 7 4 Insert the Holder Stopper from the left in the Roll Hold er as shown Push it firmly in until the flange a of the Holder Stopper touches the roll Attach the appropriate Holder Stopper for the size of the paper core Loading Rolls in the Printer Follow these steps to load rolls in the printer Always load rolls when the printer is on If the printer is off when you load a roll the paper may not be advanced correctly when you turn the printer on Important Before loading a roll confirm whether the ins
132. r do not force itin Make sure that the color of the Ink Tank Lock Lever matches the color of the Ink Tank and check the orientation of the Ink Tank before reinstalling it 4 Push the Ink Tank Lock Lever closed until it clicks into place Df ML i CT iw NE Basic Guide e ueua1uie u pue se qeuunsuo SxUe Jul 31 adueualUle pue Sajqewinsuo SHUe Jul Replacing Ink Tanks IPF6400 e f a 130 ml 4 4 fl oz ink tank is installed facing the wrong direction the rotating part of the Ink P Important Tank Lock Lever come out of place n Zu LI If this happens open the Ink Tank Lock Lever to S e OH Le ne return it to the proper position ag SOM SN 7 E 4 E zy Joc LT im Loh WK J ote ss j il Z W 7 M Make sure the Ink Lamp is lit in red AA ELI IN eZ If the Ink Lamp is not lit reinstall the tank Note 6 Close the Ink Tank Cover L Basic Guide IPF6400 Printhead Printheads Fel FEV Nace caves M 33 miis eaemug Nis qiia ce mon 33 Printhead When purchasing check the Model number Shape Model number PF 05 G For instructions on replacing the Printhead see Replacing the Printhead Note Replacing the Printhead When to replace the Printhead This printer is equipped with two printheads Replace one or both printheads in the following
133. r removing the Cutter Unit never touch the cutting edge a This could cause personal injury A Never place anything on the printer such as small metal objects paper clips staples liquids any type of liquid contain er that contains flammable liquids alcohol benzene etc If such objects fall into the printer this could cause a fire or Caution electrical shock Never insert your hand into the printer while it is printing Moving parts inside the printer can cause injuries To prevent a fire hazard or dangerous electric shock if a foreign object falls into or a liquid spills into the printer press the Power button immediately to switch the printer off unplug the printer power cable from the outlet and then call for service If you continue to use the printer this could cause a fire or electrical shock Connect the interface cable correctly To avoid damage before connection make sure that the shape of the cable con nector matches the connection point on the printer Important During printing turn on the ventilation system in the room We recommend ensuring ample space for installation Legal Notices FCC Regulations U S A Canon Large Format Printer iPF6400 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including int
134. r was used during a print job The paper was Turn off the printer and remove the roll from the printer before D not advanced because the trailing edge is taped to the roll restoring power Fastening tape or the Belt Stopper has not been removed inside the Top Turn off the printer open the Top Cover and remove the tape Cover or the Belt Stopper before restoring power An error requiring service may have occurred Turn off the printer and wait at least three seconds before re storing the power If the message is displayed again write down the error code and message turn off the printer and contact your Canon dealer for assistance H Hardware error XXXXXXXX XXXX Turn off printer wait then turn on again OK Printer Info Prepare for parts replacement Cause Corrective Action It is almost time to replace consumables for If Parts replacement time has passed is displayed you can continue to use the printer 137 which service is required for some time Contact your Canon dealer for assistance Basic Guide Parts replacement time has passed iPF6400 Parts replacement time has passed Cause Corrective Action It is past the recommended time to replace consumables for which service is required Contact your Canon dealer for assistance Unknown file Cause Corrective Action Data sent to keep the printer up to date such as paper Check the data Turn off the printer and wait a while be
135. rective Action obesso N 10117 A print job for rolls was received when a sheet is Follow these steps to load and print on a roll loaded 1 Press A or Y to select Eject Paper press the OK button and remove the sheet See Removing Sheets 2 Load a new roll See Loading Rolls in the Printer The printer now starts printing the print job Jaded buipiebai sabessay Press A or V to select Stop Printing and then press the OK button The roll is empty Cause Corrective Action The roll is empty Follow these steps to replace the used roll with a new roll of the same type and size 1 Press the OK button and remove the roll See Removing the Roll from the Printer See Removing Rolls From the Roll Holder 2 Load the new roll See Loading Rolls on the Roll Holder See Loading Rolls in the Printer 123 3 If no barcode was printed on the roll specify the type of paper See Changing the Type of Paper Basic Guide obesso N 10117 Jaded buipiebai sabessay 124 Roll feed unit error iPF6400 Cause Corrective Action The roll is empty 4 When you have selected ManageRemainRoll gt On in the control panel menu and a barcode is not printed on the roll also specify the paper length See Specifying the Paper Length 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the
136. rk Cannot connect the printer to the network ou cseeesssssssessesssesteseeseseeseesesseseesesseseeseesecaeseeseesesaeseesteaeseeseenes 112 Cannot print over a TOPZIP De WOES uiescontuseae hosoute abend EB ter cue des 112 Cannot print over a NetWare network cccccsscssssssscsscssssesscsecsessesecsecsesscsecsecseseesecsesaeseceecascaesessesausaesesaeeaaeaeeees 112 Cannot print over AppleTalk or Bonjour networks 1 sesenta 113 Cannot connect the printer to the network Cause Corrective Action The Ethernet cable is 1 Make sure the printer is connected to the network with the correct Ethernet cable and then turn the printer on not connected cor For instructions on connecting the cable refer to the Setup Guide rectly to the printer s mM E Ethernet port 2 Make sure the Link indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The bottom indicator is green if the printer is connected via 100BASE TX and the top indicator is orange if connected via 10BASE T If the Link indicator is not lit check the following points Make sure the hub is on Make sure the end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks and locks in place Make sure there is no problem with the Ethernet cable If there is any problem replace the Ethernet cable Check the communication mode with the hub Although the printer normally detects the hub co
137. rtridge for a different model of printer is installed Replace it with the Maintenance Cartridge for your particular model See Maintenance Cartridge Maint cart The level is low Cause Corrective Action The Maintenance Cartridge is al You can continue to print but prepare a new Maintenance Cartridge to use when the message for most full replacement is displayed m S No Maintenance Cartridge capacity No Maintenance Cartridge capacity D Cause Corrective Action D The Maintenance Cartridge cannot absorb enough After confirming that the printer has stopped operating replace the Maintenance ink for Printhead cleaning or other operation Cartridge See Replacing the Maintenance Cartridge Maintenance cartridge full Cause Corrective Action The Maintenance Cartridge is full After confirming that the printer has stopped operating replace the Maintenance Cartridge See Replacing the Maintenance Cartridge Maintenance cartridge problem Cause Corrective Action An incompatible or used Maintenance Cartridge has been in Install an unused Maintenance Cartridge specified for use with the printer stalled See Replacing the Maintenance Cartridge oabpuue e ueua1jureuJ aui buipjebai sobessalw 136 Basic Guide iPF6400 GARO Wxxxx x represents a number Other Messages GARO Wxxxx x represents a NUMDEeTr 22 tete ta tico EU eti Ete t Eton pi Es epe bt sepu o ores ERR abu Oo b
138. s This method of cleaning consumes the least amount of ink It takes about six minutes to complete e Head Cleaning B Use this mode if no ink is ejected at all or if Head Cleaning A does not solve the problem It takes about seven minutes to complete A Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B Caution Basic Guide iPF6400 Cleaning the Printhead G f printing does not improve after Head Cleaning B try repeating Head Cleaning B once or twice If this still does not An improve printing the Printhead may have reached the end of its useful life Contact your Canon dealer for assistance ote Nozzles are periodically checked to ensure they are clear Configure the settings on the Control Panel menu in Nozzle Check See Menu Settings Perform cleaning as follows Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Tot Print Area m2 678 eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Head Cleaning and then press the OK button y Press A or W to select Head Cleaning A or Head Cleaning B and then press the OK button Head cleaning is now executed 6 Printa test pattern to
139. s information 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing Rolls From the Roll Holder 2 Replace the roll with a roll 10 inches wide or larger See Loading Rolls on the Roll Holder See Loading Rolls in the Printer The printer will resume printing Press A or V to select Stop Printing and then press the OK button Basic Guide obesso N 10117 Jaded buipjebai sabessay 121 obesso N 10117 Jaded buipiebai sabessay 122 PaprWidth Mismatch iPF6400 Cause When Detect Mismatch in the Control Panel menu is set to Pause the width of the loaded roll does not match the width specified in Fit Roll Paper Width in the printer driver Cause PaprWidth Mismatch Corrective Action Press A or V to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing quali ty Press A or V to select Stop Printing and then press the OK button Follow these steps to replace the roll to match the width specified in the printer driver 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing Rolls From the Roll Holder 2 Replace with paper of the width configured in the printer driver See Loading Rolls on the Roll Holder See Loading Rolls in the Printer
140. sere 138 Cannot adjust paper feed eise ee eestna teens tna tns tn tns tha tests tassa ssh s assa tassa sas ssa ta sata stas tasas ssa sa sns 133 S gen jyaMsgalg oM NT etree ae cee ne E E eee 134 Cannot CANON AUC ssania rT EE E E EE 131 CAO CEC ce eA E E EEE ER 126 Cannot detect ink level correctly Close tank COVED eese essen ennt annee atn tna testata trata sna at 129 S lusesMeliu eMoc ME UU Em 126 Cannot execute this command Use other paper sse ennt tnter nnne 131 Q aaem eleco M evcty neswancv EAR S 126 Cannot print as specified cc eeesssessescsessessesessessesecseseessesesseseesseseseestesecaeseeseesesaeseesesasseeseesecaeseesesoesaeseesesanseeseenes 131 Cannot recognize print head x x is L R or not displayed esee 135 Check if ink tank is set and its color and direction eese teens 130 ease 1 OT Cr COC UTS p EET UU UU Um 133 Close Ink Tank Cover sess isvedvxci e xxn dvic ib haad ont dn ovv nv dl 129 Do meubpul OUT ES es oanicu t A E METODI UII AS 130 ENG Ol FOOSE TOCO ONT OTT 127 ERROR Exxx xxxx x represents a letter or number esssseeeeetnnnnnntnnnnnnn nnns 137 EXCESSIVE temperature or NUMIQITY M 132 Execute printhead cleaning ccscescssescssccsscsssscecsscscssssessssessssessssesessessesesessesessesesaeeesaeeesseeeeseeeeseeaesesaesesaesesaesesansess 135 GARO WooooC
141. sheet move the guide to match the paper size c Top Paper Feed Slot When loading a sheet insert it here d Front Paper Feed Slot Output Tray When loading a heavyweight sheet insert it here All printed documents are ejected from this slot e Front Tray Guides Lift all of the guides before printing on heavyweight paper When feeding heavyweight paper rest the sheet on these guides align it to the right and insert the leading edge up to the Paper Alignment Line Basic Guide iPF6400 Inside the Roll Feed Unit Cover f Paper Alignment Line Load heavyweight sheets parallel to this line Inside the Roll Feed Unit Cover a Roll Holder Load the roll on this holder b Holder Stopper Secure rolls on the Roll Holder with this part c Roll Holder Slot Slide the Roll Holder into this slot Carriage a Printhead Fixer Cover Holds the Printhead in place Do not open this part except during Printhead replacement b Printhead The printhead is equipped with ink nozzles It serves a key role in printing Basic Guide sued 191uld Sued 191uud 63 Ink Tank Cover Inside IPF6400 c Printhead Fixer Lever Locks the Printhead Fixer Cover Do not open this part except during Printhead replacement Ink Tank Cover Inside
142. smaller than the size specified in the printer driver is loaded The paper is too small Cause A sheet has come out of the printer during printing The loaded paper is too small Corrective Action Press A or V to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing quality Adjust the paper size setting in the printer driver to match the size loaded in the printer as follows 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper size setting in the printer driver to the size loaded in the printer and try printing again Replace the loaded paper with paper of a size that matches the size setting in the print er driver as follows 1 Press A or V to select Change Paper and then press the OK button to stop print ing 2 Replace the loaded paper to match the settings in the printer driver and try printing again See Loading and Printing on Rolls See Loading and Printing on Sheets You can continue to print but note that this error may cause problems in the printing results Corrective Action 1 Press the OK button and remove the sheet 2 Confirm the paper size and setting 3 Reload the paper See Loading Sheets in the Feed Slot Replace the roll with a roll 10 inches in width or larger as follows When you have attempted to print a test print sheet or other printer statu
143. story Support Image Properties 0 Media Type Plain Paper Advanced Settings Input Resolution to Plug in Accuracy 300ppi Input Bit to Plug in High Gradation 8bit High Accuracy 600ppi Print Mode Standard Output Profile Matching Method Auto Color Perceptual Basic Guide iPF6400 Automatic Adjustment to Straighten Lines and Colors Adjustments for Better Print Quality Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors If vertical lines in printed documents are warped or colors are out of alignment execute Head Posi Adj The print er will print and read a test pattern and the Printhead position will be adjusted automatically There are two modes for automatic Printhead adjustment Standard and Simple e Standard Execute if vertical lines in printed material are warped or colors are out of alignment Furthermore if Simple does not improve printing try Standard e Simple Executes simple adjustment in a short time Execute this when frequently adjusting the printhead such as during daily inspection This function is not available with CAD Tracing Paper CAD Translucent Matte Film or CAD Clear Film Important If adjustment is not possible as expected using special media try another type of paper or try Manual adjustment See Manual Adjustment to Straighten Lines and Colors G Because the r
144. sume printing However note that this error may affect the printing quality obesso N 10117 If OK is shown on the Display Screen clean the Printhead 1 Press the OK button on the Control Panel to stop printing 2 Clean the Printhead See Cleaning the Printhead If the message is still displayed when printing replace the Printhead See Replacing the Printhead speeu1uud buipjebaiJ sabessoay 135 Basic Guide No maintenance cartridge IPF6400 Messages regarding the maintenance cartridge Mlemaarelig its ai aleccm el a gis 6 e Em 136 Wrong maintenance cartridge iret tecnica tede tena tho i ione ennt eie ace tees Dresd 136 Maint cart The level iS IOW giccecatieccssceticaendeivestiscettice cacebvnciced luna excel venigide ipsiadstcoak sda ldeexicslvedeudadonaundsaueavasetueatadetunetoasltecads 136 No Maintenance Cartridge capacity aca gacycat etsy da cesnselixSosne tidus wtelln iutee ttu utut acuti utut uetus Duft atte Puta 136 Maintenance cartridge full 1 5 innata rne itae e purg casu pue edens uuu gix uns pukt nt qux eU nx secas Uu pass Una pR Rcx E Cusen P eux pud HE 136 Maintenance cartridge DI OPI concise ricorut tiri vicente t DEDE EMEN 136 No maintenance cartridge Cause Corrective Action The Maintenance Cartridge is not installed Install the Maintenance Cartridge See Replacing the Maintenance Cartridge Wrong maintenance cartridge Cause Corrective Action A Maintenance Ca
145. t film is loaded We recommend using a type of paper that you often use other than film for Printhead adjustment See Automatic Adjustment to Straighten Lines and Colors PHeads wrong pos Cause Corrective Action The printheads are installed in the Open the Top Cover and switch the Printhead used once in the right side to the right side Switch wrong positions the Printhead used once in the left side to the left side Wrong x printhead x is L R or not displayed Cause Corrective Action An incompatible Print Open the Top Cover Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if head has been instal Printhead R is displayed If neither left or right is indicated replace both Printhead L and Printhead R with new led ones See Replacing the Printhead x printhead error x is L R or not displayed Cause Corrective Action There is a prob Follow these steps to replace the Printhead lem with the Print haad 1 Open the Top Cover 2 Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if Printhead R is displayed If neither left or right is indicated replace both Printhead L and Printhead R with new ones See Replacing the Printhead Follow these steps to replace the Printhead 1 Turn off the printer wait a while and then turn it on again 2 Open the Top Cover 3 Replace the left printhead with a new one if Printhead L is displ
146. te Page 90 degrees ssssss 80 S selecting the Paper Source sss 17 spacer for Borderless Printing 9 Strange Sound ET PE 116 Support IAT OFM ATION qusc eine iate 6 SOE PEN A E NN 84 T Top Paper Feed Slot sess 17 62 W Wien To TED IOE asspsanta ORE AR 33 141 IPF6400 Basic Guide ENG Canon Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Canon Europe Ltd 3 The Square Stockley Park Uxbridge Middlesex UB11 1ET United Kingdom Canon China Co Ltd 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China Canon Australia Pty Ltd 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON INC 2012
147. the printer driver Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High is set to Standard or Draft modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing You are printing on paper that tends to In the Control Panel menu set CutDustReduct in Paper Details to On generate dust when cut See Reducing Dust from Cutting Rolls Paper rubs against the printhead Cause Corrective Action The type of paper specified in the printer Load paper of the same type as you have specified in the printer driver driver does not match the type loaded in See Loading Rolls in the Printer the printer See Loading Sheets in the Feed Slot AT 101 Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 102 The edges of the paper are dirty Cause The type of paper specified in the printer driver does not match the type loaded in the printer Paper has been loaded incorrectly caus ing it to wrinkle The Printhead is set too low in the Con trol Panel menu You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink When you have loaded paper the paper you have loaded does not match the type selected on the Control Panel Cause The Platen has become dirty after border less printing or printing on small paper The type of paper as specified on the print
148. ting leading edge See Menu Structure Margins are wide Cause Corrective Action Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This operation is normal Basic Guide iPF6400 The Data lamp on the Control Panel does not light up Printing does not start The Data lamp on the Control Panel does not light Up eese teintes 99 The printer does not respond even if print jobs are sent sss 99 Ink Filling Xe 99 The display screen indicates Agitating cscscsssssssssssssssssessssesssscesssesesscesssssesessesesacsesaesesacsesacseeaeseeassesaseesaseeeas 99 The Data lamp on the Control Panel does not light up Cause Corrective Action The printer is not on Make sure the power cord is securely plugged in all the way Press the Power button to turn on the printer The target printer was not In Windows select the printer by clicking Select Printer or Printer in the printing dialog box and try printing selected when printing again In Mac OS X open the dialog box of the printer driver select the printer from the list of Printer and try printing again The print job is paused In Windows restart the print job as follows 1 Select the printer icon in the Printers and Faxes or Printers window 2 Clear Pause Printing in the File menu to restart the print job In Mac OS X restart the print job as follows 1 Click Print
149. ting and then press the OK button 2 In the printer driver change the Paper Source setting to match the Paper Feed Slot where the sheet is loaded and then resend the print job Paper jam Cause Corrective Action A paper jam oc 1 Cut the paper on the upper side of the Paper Feed Slot curred the 2 Press the OK button printer during printing 3 Remove the jammed paper See Clearing Jammed Paper Paper Feed Slot See Clearing Jammed Roll Paper See Clearing a Jammed Sheet Fed Manually 4 Load the paper See Loading Rolls in the Printer See Loading Sheets in the Feed Slot 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Paper loaded askew Cause Corrective Action O CD Paper loaded crooked was detected when the paper was advanced Press the OK button and reload the paper E See Loading Rolls in the Printer See Loading Sheets in the Feed Slot If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Loading Rolls on the Roll Holder Jaded buipjebai sabessay To disable this message if it is displayed repeatedly despite reloading paper for example choose Off or Loose in t
150. to display the next menu item or setting value f OK button Press this button on the Tab Selection screen to display the menu of the tab shown Basic Guide iPF6400 Menu Operations Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item enabling you to execute menu commands or set menu values Also press this button if the Display Screen indicates to press the OK button g Back button Displays the screen before the current screen h Menu button Displays the Tab Selection screen See Menu Settings i Cut button Pressing this button when rolls are loaded cuts the paper if you have specified Automatic or Eject in Cutting Mode in the Control Panel menu See Specifying the Cutting Method for Rolls j Feed button Pressing this button when rolls are loaded enables you to reposition the paper See Feeding Roll Paper Man ually k Load button Press this button when loading or replacing paper See Loading Rolls in the Printer See Loading Sheets in the Feed Slot Cut Sheet lamp green Lit when Tray or Front Paper Feed Slot is selected as the paper source m Roll Media lamp green Lit when rolls are selected as the paper source n Message Lamp orange e On A warning message is displayed e Flashing An error message is displayed e Off The printer is off or is operating normally o Data Lamp green e Flashi
151. to match the print target Print Quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adj Quality settings are applied When Adj Fine Feed is executed the Adj Fine Feed settings are applied in addition to the Adj Quality settings e Print Length Adjusts the feed amount for better accuracy of lines in printed documents The settings of A High or B Standard Draft in Adjust Length are applied e Automatic Print Quality or Print Length is selected depending on Print Priority as selected in the printer driver at the time of printing Either A High or B Standard Draft in the Adjust Length menu is applied depending on printer driver settings at the time of printing Note P 9 Follow these steps to configure the settings 1 Load the paper e Loading Rolls on the Roll Holder e Loading Rolls in the Printer e Loading Sheets in the Feed Slot 2 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Tot Print Area m2 678 G e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button S Press A or Y to select Feed Priority and then press the OK button Press A or Y to select Adj Priority and then press the OK button 7 Press A or Y to
152. to select Eject Paper and then press the OK button Basic Guide Jodeg buijpuer 122us bui pueH 23 Jodeg buijpuer 122us bui pueH 24 Removing Sheets iPF6400 4 Press A or Y to select Yes and then press the OK button The paper is ejected from the front of the printer fthe trailing edge of a sheet is not ejected pull the sheet out keeping the front edge level Accidentally re moving the sheet at an angle may scratch the printed surface Important Removing heavyweight sheets from the front paper feed slot Onthe Tab Selection screen of the Control Panel press or P to select the Paper tab LB Ready OK Paper Menu The Paper Menu is displayed 3 Press A or Y to select Eject Paper and then press the OK button 4 Press A or Y to select Yes and then press the OK button As the printer ejects the paper the paper is stopped momentarily with the trailing edge still held in the roll ers 5 Press the OK button The sheet can now be removed 6 Remove the sheet keeping the front edge level as you pull it out f POP Board is accidentally removed at an angle it may scratch the printed surface Important 7 Press the OK button Always remove the sheet before pressing the OK button If you do not remove the sheet before step 7 it may rid go back inside the printer leaving roller marks across the trailing edge of paper mportan Basic Guide IPF6
153. u is displayed 3 Press A or Y to select Eject Paper and then press the OK button Basic Guide iIPF6400 Removing the Roll from the Printer 4 Press A or V to select Yes and then press the OK button The roll is rewound e f you have selected ManageRemainRoll gt On in the Control Panel menu a barcode is printed on the E a ws RCM ue Important leading edge of the roll T n mam nn Do not remove the roll before the barcode is printed EP n a 7 Suagan You will be unable to keep track of the amount of roll paper left See Keeping Track of the Amount of Roll Paper Left A Open the Roll Feed Unit Cover 6 Using both hands rotate the Roll Holder toward the back to rewind the roll eZ e f it is difficult to perform operations from the front of the printer perform operations from the back of the printer Note Holding the Roll Holder flange a remove the hold er from the Roll Holder Slot Basic Guide Jodeg buijpuer s o1 buipuer Jodeg buijpuer s o4 Buljouey 16 Removing the Roll from the Printer eZ For instructions on removing rolls from the Roll Holder see Removing Rolls From the Roll Holder Note Close the Roll Feed Unit Cover eZ e To load new paper in the printer at this point see Loading Rolls in the Printer Note iPF6400 Basic Guide iPF6400 Loading Sheets in the Feed Slot Handling sheets Loadmg Sshests imithe Feed Slot em
154. ubleshooting Paper Abrasion and Blurry Images When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images If edges of the paper curl and become soiled when printing on rolls of glossy photo paper in Paper Detailed Settings in the printer driver set Near End Margin to 20mm Be sure to select the correct type of paper in the Control Panel menu when loading paper See Loading Rolls in the Printer See Loading Sheets in the Feed Slot ZA The edges of the paper are dirty Corrective Action Open the Top Cover and clean the Platen See Cleaning Inside the Top Cover Make sure the same type of paper is specified on the printer as in the printer driver See Changing the Type of Paper Make sure the same paper type is specified in the printer driver as on the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previously See Loading Rolls in the Printer See Loading Sheets in the Feed Slot If this function is not needed set CutDustReduct to Off in the Control Panel menu See Menu Setti
155. uelA Manuals for this printer iPF6400 Manuals for this printer PMNS OW CS UU dT Um Umm 6 Viewing the Electronic manuals dione aac ce ceded tee mn esie mecum temm EEEE EES 6 About Ihs NS Mia c Eme 7 Manuals for this printer This printer has the following manuals Name Contents Medium Setup Guide Instructions for unpacking and setting up the printer and for in Printed Manuals Stalling the software and electronic manuals Basic Guide Descriptions of basic printer operations User s Guide Detailed instructions for using the printer Electronic manuals Paper Reference Guide This guide describes about the types and specifications of the available media on the printer Setup Guide Basic Guide User s Guide Paper Reference Guide XXXX Canon Coo A iPFxoxxx ii LI y A V i Viewing the Electronic manuals Install the Electronic manuals on your computer before viewing the manuals 1 install the Electronic manuals with the software Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows See Installing the Software Mac OS X 2 Display imagePROGRAF Support Information e Windows Double click the
156. unuud aui ui suie qoJd 108 Basic Guide iPF6400 The contrast becomes uneven during printing Close the Top Cover The contrast becomes uneven during printing Cause Corrective Action The paper feed amount is out of adjustment Adjust the feed amount See Adjusting the Feed Amount The type of paper specified in the printer driver Load paper of the same type as you have specified in the printer driver does not match the type loaded in the printer See Loading Rolls in the Printer See Loading Sheets in the Feed Slot Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing e oO 2 Change the type of paper in the printer driver and try printing again D o 2 The length of printed images is inaccurate in the feeding direction Cause Corrective Action In the Control Panel menu Adj Priority is Set Adj Priority to Print Length in the Control Panel menu and then execute Adjust set to Print Quality Length See Adjusting the Feed Amount The type of paper specified in the printer driv Load paper of the same type as you have specified in the printer driver er does not match the type loaded in the See Loading Rolls in the Printer printer See Loading Sheets in the Feed Slot Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press t
157. useestesssaeseesscaeseeseesecaaseeseesecauseeseeonsaeseeseeansaeaeeates 125 Paper MISMatch dssdzskinnadonsatisqui ck ads Rn oup do tonum onu d ic Run do d 120 Paper not aligned with right guide 125 Paper size not detected otio NU Ip Cri cU onn onn bao bone 122 Par VICIA ii acies M m 122 Parts replacement time has passed sess nnne tnt tn tnn tn nnns rs tns tn ttn tn statt tnt n stas 138 PRC OS AO O MEN E m m eee ee 134 Please calibrate using above paper eese seen een tn ntes tn stern tna te stt tn stessa tasas 132 Please commn calibrt using above paper sess ennt tnn tn tnnt tnnt trs nn nnns 132 Please execute common calibration eese eese sentes tents tns tn attri sth te trash stessa stats stan 132 Prepare for parts replacement lt carajuravacajovasasayaanaenjaveraigaseeaensovuvevalarusaiadacevsnasaseovaiaswbaatanivanadahigiasavaneradanieacapannacts 137 139 Remaining level of the ink cannot be correctly detected Check ink tank suu 129 Basic Guide iPF6400 Roll feed unit CIOL NE REOR 124 Roll paper is not securely in contact with roll holder eese terrent 128 Roll printing is selected but manual paper is loaded essent 123 BCS B 9 gil a8 aie e Sele CTE NN T T c7 m 123 The following ink tanks cannot be recognized esses eene tnt
158. usly Note Basic Guide sued 191uld uaaJ5s Aejdsiq pue suoneJjedQo 53 sued 191ulUd uaaJ5s Aejdsiq pue suoneJjedQo 54 Menu Operations iPF6400 3 Repeat steps 1 and 2 to complete the settings and then press the OK button A f a confirmation message is displayed regarding the setting you entered press the OK button The setting is applied and the printer is now in Standby Note Executing menu commands Menu commands can be executed as follows Press A or Y to select the action to execute and then press the OK button The menu command is now executed Basic Guide IPF6400 Menu Structure Menu Structure The menu structure is shown categorized by tab The on the right side of an item indicates the default value The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress see Printer Menu Operations Regular menu Menu during printing Paper Menu Not displayed Ink Menu The same Ink Menu as normal is displayed Job Menu The same Job Menu as normal is displayed Set Adj Menu A limited Set Adj Menu containing the following items is displayed Adj Fine Feed 1 Printer Info 1 Only displayed in the menu during printing Not displayed in the regular menu For instructions on menu operations see Menu Operations For details on menu items see Menu Settings D Paper

iPF6400 Basic Guide - Poster Printer

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