USER MANUALZ MultiPort 4 SiteNet®
Contents
1. i e ON BATTERY message is not transmitted when AC failure occurs may be caused by either software or hardware error lt is highly recommended that you first troubleshoot the software see Troubleshooting Recommendations in SiteNet 1 User s Manual TROUBLESHOOTING Prior to contacting Technical Support described below test whether the MultiPort 4 card is functioning properly by plugging a DB9 output cable to the factory installed communication port Allow utility to fail and note whether an ON BATTERY status message is displayed If a status message IS NOT transmitted your Liebert Corporation technician may suggest more in depth troubleshooting procedures lf a status message IS displayed the MultiPort 4 hardware may be defective and should be replaced CONTACTING TECHNICIAL SUPPORT The Liebert Corporation has a team of specially trained technicians waiting to quickly assist you with any installation or troubleshooting problems Refer to the back of this manual for the nearest Tech Support In order to successfully diagnose your individual problem our technicians may require the following installation site and system information Please have it available when you call INSTALLATION SITE State Principality Zip Postal Code f Country f INSTALLATION SITE CONTACT fatte I COMPUTER SYSTEM amp UPS Operating System Type and Version System Manufacturer Pp I System Model Number Pp OE Type of Seria2. Computer Protection Solution a 5 Assignment Description The specially designed cable assembly included in the package Low Battery 1 provides four 4 output ports that 2 Not Used signal the status of the UPS e g 3 Not Used UTILITY FAIL and LOW BATTERY to each connected computer Each NOSSER port utilizes a DB 9S connector 5 Not Used with the pin configuration described 6 Not Used on the table on the right The cable 7 E E CORIO allows the MultiPort 4 card to y deliver orderly shutdown to 8 Utility Fail Common connected computers running 9 Utility Fail Liebert s SiteNet software SiteNet MultiPort 4 Intellislot Pin ordered separately Configuration In addition the RS 232 port on the UPS remains active with the card installed allowing more sophisticated monitoring with Liebert s SiteNet 1 or 2 software The inverter shut off command can be controlled from the computer directly connected to the UPS via the factory installed DB9 connector and will conserve battery power after the workstation shutdown is completed To ensure that the client computers will be shutdown in an orderly manner the timer setting to initiate shutdown of all client computers connected to the MultiPort 4 must be LESS THAN the shutdown timer setting of the SiteNet software connected to the factory installed port INSTALLATION Parts required MultiPort 4 card and provided cable assembly Tools required Either 2 medium Phillips
3. USER MANUAL English Upon accepting shipment please inspect product for any damaged or missing parts If damaged call Liebert Corporation 800 222 5877 and select the Warranty Support option from the menu lf components are missing contact your sales representative for replacement Items included with shipment are SiteNet MultiPort 4 card protected by an anti static bag 4 Port Cable Assembly Users Manual SiteNet MultiPort 4 INTRODUCTION The SiteNet MultiPort 4 provides an easy to install computer protection solution that allows a maximum of five computer systems the host computer connected to the factory installed UPS Communications Port plus four client computers connected via MultiPort 4 to simultaneously monitor the status e g utility power failure low battery of a single UPS This advanced power management device is specially designed to function only in the Liebert Intellislot of the following supported UPS units e PowerSure Interactive e UPStation GXT e GXT Multi Module As shown in Figure 1 when a UTILITY FAIL or LOW BATTERY condition occurs the Multiport 4 provides a signal to each connected computer Subsequently the SiteNet 1 software installed on each UPS workstation will interpret the signal and initiate operating system shutdown according to the configurations determined by the user CPU CPU CPU CPU
4. er Response Center 1 800 222 5877 614 841 6755 44 0 1793 553355 33 1487 51 52 49 89 99 19 220 39 2 98250 1 00 31 475 503333 upstech liebert com http www liebert com 614 841 5471 While every precaution has been taken to ensure accuracy and completeness in this literature Liebert Corporation assumes no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions 1998 Liebert Corporation All rights reserved throughout the world Specifications subject to change without notice Liebert and the Liebert logo are registered trademarks of Liebert Corporation All names referred to are trademarks or registered trademarks of their respective owners SL 51535 3 98 Rev N
5. is product for use with life support and other U S FDA designated critical devices ANY SUCH USE BY A USER AUTOMATICALLY VOIDS AND DISCLAIMS ANY AND ALL WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND EXPRESS WARRANTIES THAT THIS PRODUCT WILL CONFORM TO ANY AFFIRMATION OR PROMISE FOR THIS PRODUCT AND THE USER EXPRESSLY AGREES THAT IN NO EVENT SHALL THE COMPANY BE LIABLE FOR CONSEQUENTIAL OR INDIRECT DAMAGES O Liebert 1050 Dearborn Drive Columbus OH 43229 614 888 0246 SiteNet Technical Support U S A Outside the U S A U K France Germany Italy Netherlands E mail Web site Worldwide FAX tech support The Company Behind The Products With more than 500 000 installations around the globe Liebert is the world leader in computer protection systems Since its founding in 1965 Liebert has developed a complete range of support and protection systems for sensitive electronics Environmental systems close control air conditioning from 1 5 to 60 tons e Power conditioning and UPS with power ranges from 250 VA to more than 1000 kVA e Integrated systems that provide both environmental and power protection in a single flexible package Monitoring and control on site or remote from systems of any size or location e Service and support through more than 100 service centers around the world and a 24 hour Custom
6. l Port Connector PY Address of the Port Pe UPS Model Name Number Po Type of Port Connection Po no pins pin socket Description of Symptoms HARDWARE LIMITED WARRANTY Liebert Corporation extends the following LIMITED WARRANTY to the purchaser and to its customer collectively referred to as the Purchaser the enclosed SiteNet MultiPort 4 and components are free from defects in materials and workmanship under normal use service and maintenance FOR A PERIOD OF TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE from Liebert or the Liebert dealer retailer THE FOREGOING WARRANTY IS THE ONLY WARRANTY GIVEN AND NO OTHER WARRANTY IS PROVIDED EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Certain aspects of disclaimers are not applicable to consumer products acquired by individuals and used for personal family or household purposes as distinguished from industrial or other purposes Some states do not allow limitations on how long implied warranty lasts so the above limitation may not apply to you The warranty gives you specific legal rights and you may have other rights which vary according to local law Certain repairs or services are the responsibility of the Purchaser and the Purchaser is expected to pay for them This warranty does not extend to any losses or damages due to misuse accident abuse neglect negligence unauthorized modification or alteration use beyond ra
7. or small flat head screw driver 1 It is suggested but not necessary to turn the UPS off prior to installation Locate the Intellislot on the rear panel of your UPS Location and orientation can vary according to specific UPS model as seen on the right Remove the two retaining screws of the Intellislot blank cover plate on the UPS back panel Save the screws for re assembly Step 4 The card and slot are keyed to insert in one position only Initially the MultiPort 4 card should slide in freely as you carefully align screw holes As you feel it click into place press firmly to ensure solid seating in the slot ee i CAT n PRESS TO RESET Roadie Location of Intellislot Port Using the Philips screwdriver secure the MultiPort 4 to the UPS chassis with the two retaining screws Make sure the screws are snug not tight to avoid damage to the device Molded Output Cable Assembly Connect to DB25S 5 Connect the molded cable assembly s DB25P connector to the MultiPort 4 card s DB25S and tighten the retaining screws Then connect the required output ports to the cable that is provided with Liebert SiteNet 1 software versions 1 1 or higher via DB9 connectors NOTE Must use the special molded cable assembly supplied with your MultiPort 4 card Card and Slot Orientation 6 Refer to your SiteNet 1 User s Manual for software installation amp configuration procedures UPS status polling failure
8. ted capacity or improper installation maintenance application or use including without limitation use in a manner contrary to the accompanying instructions or applicable codes If the SiteNet MultiPort 4 fails to conform with the above warranty within the two year warranty period Liebert will repair or replace the UPS at Liebert s option Repairs or replacements are warranted for the remainder of the original warranty period Purchaser to make a warranty claim should call 1 800 222 5877 in the United States of America or 44 0 1628 403200 in Europe to obtain a Return Authorization Number and shipping instructions Return transportation costs to Liebert are the responsibility of the Purchaser IN NO EVENT REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION WHETHER BASED IN CONTRACT INFRINGEMENT NEGLIGENCE STRICT LIABILITY OTHER TORT OR OTHERWISE SHALL LIEBERT S LIABILITY TO PURCHASER EXCEED THE PRICE PAID BY PURCHASER FOR THE SPECIFIC UPS OR OTHER GOODS PROVIDED BY LIEBERT GIVING RISE TO THE CAUSE OF ACTION IN NO EVENT SHALL LEIBERT S LIABILITY TO PURCHASER EXTEND TO INCLUDE INCIDENTAL CONSEQUENTIAL OR PUNITIVE DAMAGES WITH RESPECT TO CONSUMER PRODUCTS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU LIFE SUPPORT POLICY This product is not recommended and the Liebert Corporation will not knowingly sell th
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