E800 Operation Manual
Contents
1. 4 Screened Transfer the user consults the destination party before transfer the call 5 Unscreened Transfer the user transfers the call to the destination party without consulting the party 6 The extension is allowed to use this feature in System Programming CALL TRANSFER TO ON HOLD PARTY The user can transfer a call to other extension or outside party which is held by the user Operation During a conversation RELEASE TRANSFER gt fa gt L1 L4 gt y Shutter a Dial Tone Press Shutter Dial Press Line On hook Press TRANSFER Tone Key which is RELEASE Key held Key Condition 1 During transferring the LED of corresponding Line Key is changed to fast flash 2 When the call is transferred the LEDs of corresponding Line Keys are off 3 The extension should be allowed to use this feature in System Programming CALL PARK The user can park a call in Common Call Park and the parked call can be retrieved in other extension Operation 31 E800 RFID IP Phone User Manual Park a call During a conversation _PARK_ soft ge A F gt f gt Call Beep Tone Park No Press PARK Beep Tone Call Park No On hook Soft Key is displayed Retrieve Parked Call gt J Park No Beep Tone Off hook Dial Call Beep Tone Park No Condition 1 When the call is parked the engaged Call Park number is displayed on LCD 2 When the call is parked the LED of corresponding Line Key is off 3 The2. Disable Conference Call Recording MENU A V OFF C JBEO JO gt AE Press MENU Press AW Key to find Rec Rec Conf Press OFF Key Conf Menu Menu Soft Key Play back a conference call voice record Search the conference call record from Call Log which have a REC label and a Soft Key label R indication OR soft key ha ee a j Press R Soft Key 59 E800 RFID IP Phone User Manual 3 11 3 11 1 Delete a conference call voice record During playing back the voice record soft key l Press DEL Soft Key Condition 1 Conference Call Recording must be enabled before recoding a conference call 2 When Conference Call Recording is enabled all the conference call established by the user will be recorded 3 When the conference 1s being recorded a label REC 1s displayed in LCD 4 Ifa conference call is recorded a REC label and a Soft Key label R will be showed in this call record in Call Log 5 The voice record will be sent to a programmed email box as a file attachment in WAV format 6 Refer to Call Log Section to search the call records 7 The extension should be allowed to use this feature in System Programming 8 The email box address is set in System Programming VOICE MAIL Each user have a voice mailbox to store the voice message which is left by the calling party The user can play back and delete the voice message in his her voice mailbox The voice mess
3. Dial Default Dial Outside Press Press CLEAR Trunk Group Party Phone Backspace Soft Key to Access Code No Soft Key to clear the clear the error content 1f if require require y SAE _ gt gt soft key nd CD Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Cancel Call Forwarding Busy BUSY cecce ne Press MENU Press A V Key to find Forward Press Busy Key Forward Menu Menu Soft Key _CLEAR SAVE a gt soft key A gt Softkey gt Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content setting MENU Mode 51 E800 RFID IP Phone User Manual Condition 1 If there are four calls handling by the user the station is in busy condition 2 The incoming call will be forwarded to destination party when the extension is in busy condition or the call is reyected by the user 3 The user may forward the incoming call to Voice Mailbox with Call Forwarding Busy is in busy condition Refer to Voice Mail Section for detail 4 The extension is allowed to use this feature in System Programming 3 7 3 CALL FORWARDING NO ANSWER This feature allows the user to forward the incoming call to a programmed destination party when the call 1s not answered after a timeout period Operation Program No Answer Timeout for Call Forwarding No Answer NoANS a A deagos A p gt Press MENU Press AV Key to find Timeout Press Busy Timeout
4. System Software Version System Press SPEAKER Key to exit MENU Mode Software Version No is displayed 3 14 3 CHECK PHONE FIRMWARE VERSION The user can check the firmware version of the phone Operation 71 USER _ soft key gt gt Press USER Soft Key Press SYS Soft Key E800 RFID IP Phone User Manual MENU A _PHONE co DCP TAS Press MENU Press AV Key to find Version Menu Press PHONE Forward Menu Soft Key Phone Firmware gt Version Phone Press Firmware SPEAKER Version No Key to exit is displayed MENU Mode 3 14 4 CHECK BOOT LOADER FIRMWARE VERSION The user can check the Boot Loader firmware version of the phone Operation A BLR SP oouc oP o Press MENU Press AY Key to find Version Menu Press BLR Forward Menu Soft Key Loader Firmware Version Boot Loader Press Firmware SPEAKER Version No Key to exit 1s displayed MENU Mode 72 E800 RFID IP Phone User Manual 4 FEATURE NUMBER PLAN Feature Default Access Code Remark Operator 0 Default Trunk Group Access 9 Voice Mail Access 00 Call Park Retrieve Q1 09 Common Speed Dialing xx000 999 Personal Speed Dialing KK QQ QO Voice Mail Access x00 Call Pickup Extension x EEEE EEFE is Extension No 73 E800 RFID IP Phone User Manual 5 1 IP PHONE CONFIGURATION After connecting E800 IP Phone with LAN and power adapter it is required s
5. Woot 30 iPBX System E800 RFID IP Phone User Manual Version 1 0 Revised on 1 Feb 2008 CONNECTION ELECTRONICS LTD E800 RFID IP Phone User Manual NOTICE The information contained in this document is believed to accurate in all respects but is not warranted by Connection Electronics Ltd The information is subject to change without notice and should not be construed in any way as a commitment by Connection Electronics Ltd or its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document Revisions of this document or new editions of it may be issued to incorporate such changes Unit 6A 28 F Cable TV Tower 9 Hoi Shing Road Tsuen Wan Hong Kong Tel 852 2412 1386 Fax 852 2411 3984 Email contactus cel hk www cel hk Copyright O 2008 Connection Electronics Ltd E800 RFID IP Phone User Manual TABLE OF CONTENTS Te USER INTERFACES ao ec A DER 1 1 1 E800 RFID IP PHONE FRONT COVER LAYOUT aisiara aaa aaa 1 AE HE FS a e E A a eee ee ere ree cee eee et eee ee ee eee 2 13 BUTTON Si oars laa asa See ats an daa a bens pt eke aaa aan eA etna 2 14 LEDINDICATO Sum diia 3 125 LED BLINKING PATTERN css ais 4 KO TONE PATTERN tato db ca cea Te cree eee eee ae eee eee solia 5 15 AINSRPRATTERN sitas 6 2 ICON DESGRIP TIO Nucia cda 7 Zo HARDWARE KEY ICON cinta iii 7 E DS A E A E 9 2 9 OPERATION ICON a E ieee al Dale 11 3 FEATURE DESCRIPTO Nuit old aliado cr 12 Sl MARINA d
6. Press REC Soft Key to start 57 E800 RFID IP Phone User Manual Stop recording a conversation During recording a conversation p STOP _ f soft key gt i Alert Tone Press STOP Alert Tone Soft Key to stop recording On hook Play back a voice record Search the call record from Call Log which have a R Soft Key label indication _ B m soft key hu pi ja Press R Soft Key Delete a voice record During playing back a voice record soft key l Press DEL Soft Key Condition 1 Ifa conversation is recorded a Soft Key label R will be showed in this call record in Call Log 2 Recording will be stop 1f the call is terminated or is transfered to other party 58 E800 RFID IP Phone User Manual 3 The voice record will be sent to a programmed email box as a file attachment in WAV format 4 Refer to Call Log Section to search the call records 5 The extension should be allowed to use this feature in System Programming The email address is set in System Programming 3 10 2 CONFERENCE CALL RECORDING The user can record the conference call and play back or delete the record through the phone The voice record can be sent to a programmed email box as a file attachment in WAV format Operation Enable Conference Call Recording MENU A ON v _ON_ eS free D ea Menu l Press MENU Press A V Key to find Rec Rec Conf Press ON Soft Key Conf Menu Menu Key
7. Answer 1s enabled 2 Refer to Call Forwarding No Answer Section for setting No Answer Timeout 3 The extension is allowed to use this feature in System Programming 3 11 3 VOICE MAIL FOR CALL FORWARDING BUSY The incoming call is forwarded to voice mailbox when the phone 1s busy or the call is rejected by the user Operation Forward incoming call to user s voice mailbox when the phone is busy MENU BUSY AN ea ata L concer de Press MENU Press A V Key to find Forward Press BUSY Key Forward Menu Menu Soft Key gt gt Press 00 Press Backspace Soft Key to clear the error if require _CLEAR _SAVE_ gt an soft key y an soft key gt Co Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content setting MENU Mode Forward incoming call to other extension s voice mailbox when the phone is busy PCCP Press MENU Press A V Key to find Forward Press BUSY Key Forward Menu Menu Soft Key 65 E800 RFID IP Phone User Manual _CLEAR lt lt f h ae mm r i Extension soft key soft key gt gt No haz o oon l oa oe pew ee Dial Press Press CLEAR Extension Backspace Soft Key to No of the Soft Key to clear the voice mailbox clear the error content if if require require b gt f po gt Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Cancel Call Forwarding Busy _ BUSY A CD OO Jee DS DD Press MENU Pr
8. Gian tico talados 41 3 051 PRONE BOOKS TOF Usina 41 3 6 2 Phone Books Search Methods earan andana pai a an aeaa ai aa aTa laaa ia 42 3 6 3 Phone Book Search Operatia arnein aaa aaa aa a a A A R ANE 44 Sl CALERO ARIS tad Se ee io 47 SAT Call Forwarding Alll Cali A A ias 47 3 1 2 GalFoWwaraingsBUS Vic iia 50 39 Gal FOrWaraings NO ANS WE dildo 52 3 0 WOINOT DISTURBCDND aaa daa 54 39 NOUN ey idas 56 3 9 1 Paging to Extension Gro UP uscar isa 56 29 2 PAGING TO EXTON SIOM alli 56 E800 RFID IP Phone User Manual 3 10 VOICE RECORDING 0000 eel a Sadler telat th A 57 S021 Call Record sa is o a 57 3 10 2 Conference Gall RECO Miu A ated 59 A A ed doiatn a a a a 60 3 11 1 Voice Mail For Call Forwarding All Call cooocccccocnococononocooconoconnnconannnncnncnnonnnnnnnanons 60 3 11 2 Voice Mail For Call Forwarding No Answer cccccccseceeeeeeeeeeeeeeeeeeeeesaeeeeesseeeeesaeeeeseaeeeeeas 63 3 11 3 Voice Mail For Call Forwarding BuSy cccccccccseeeeeeeeeeeesaeeeeeaeeeeesaeeeeseeeeeeseeeeesseeeeesaneeeeas 65 3 hee VOCS Mall 10 Emall ains 66 Seba lt V OICG Mall TRO OW ide 67 312 RINGTONE titi ooo cosa nese esac aes 68 SI OISUIMIGEION RINO TONO a E A O a E E a 68 3 12 2 Ring WOM SSIS CON dao aateeaane 68 313 VOLUME CONTRO Escrito dad ade 69 213 1 RNJ vollMe CONTO sti dia 69 8 16 2 Handset Volume CONTO li ote eicii cade 70 3 19 Speaker Volume CONTO atico 70 3 14 SYSTEM INFORMATION DISPLAMecavii
9. No Dial Tone Press Shutter Dial Dial Press TRANSFER Tone Extension RELEASE No Key v gt TRANSFER C Je f gt extension gt gt Shutter No Dial Tone NS Press Shutter Dial Talk to TRANSFER Tone Extension Destination Key No Extension RELEASE pp Ha a eS or On hook Press RELEASE Key Cancel the transfer and switch back to original party During a conversation TRANSFER J P CTA se PEA Dial Tone US Press Shutter Dial Press the Fast Talk to TRANSFER Tone Flash Line Original Party Key of Original Party 27 E800 RFID IP Phone User Manual p gt TRANSFER gt Ter Shutter No Dial Tone US Press Shutter Dial Dial Press the Fast Talk to TRANSFER Tone Extension Flash Line Original Key No Key of Party Original Party Cancel the transfer and switch back to original party after consulting destination party During a conversation TRANSFER C Je f D gt extension D gt gt gt shutter No Dial Tone US Press Shutter Dial Dial Talk to TRANSFER Tone Extension Destination Key No Extension A Y Press the Fast Talk to Flash Line Original Party Key of Original Party PPC JJ Condition 1 During transferring the LED of corresponding Line Key is changed to fast flash 2 When the call is transferred the LED of corresponding Line Key is off 3 This feature supports call transfer in different conditions Camp on Transfer Screened Transfer
10. and Unscreened Transfer 4 Ifthe destination extension is handling four calls in his her station the extension is in busy condition The user cannot transfer the call to an extension which is in busy condition 5 Camp on Transfer if the destination extension is engaged in another call the user is still allowed to transfer the call to this extension 6 Screened Transfer the user consults the destination extension before transfer the call 7 Unscreened Transfer the user transfers the call to the destination extension without consulting the destination party 8 The extension 1s allowed to use this feature in System Programming 28 E800 RFID IP Phone User Manual 3 4 5 CALL TRANSFER TO TRUNK The user can transfer a call to other party through the trunk line Operation During a conversation TRANSFER fa Default Ee ple gt d Dp Shutter Group a Dial Tone Access 2 Dial Tone Press Shutter Dial Dial Default Secondary TRANSFER Tone Trunk Group Dial Tone Access Code RELEASE Outside Phone No Dial Outside On hook Press Party Phone RELEASE No Key TRANSFER moros J elw J pp nd gt Dial Tone Access 2 Dial Code Tone Press Shutter Dial Dial Default Secondary TRANSFER Tone Trunk Group Dial Tone Key Access Code VD RELEASE gt gt gt a a Dial Outside Talk to On hook Press Party Phone Destination RELEASE No Extension Or Key 29 E800 RFID IP Phone User Manual Ca
11. error if require 12 E800 RFID IP Phone User Manual f gt soft key l gt Extension Press CALL Key Dial Press Extension Backspace No Soft Key to clear the error if require Condition 1 The LED of corresponding Line Key is changed to on in green 2 The Line Key Number and called Extension ID are displayed on LCD 3 For making intercom call using Phone Book refer to Phone Book section 4 The extension should be allowed to use this feature in System Programming OUTGOING TRUNK CALL This feature allows the user to access trunk line to make outgoing calls The user can access Default Trunk Group to make outgoing calls Operation Make outgoing trunk call with default trunk group Default Trunk gt Outside gt Group Phone No Access Code EJ Press one of the Line Keys L1 L4 Dial Default Trunk Group Access Code Default Trunk Group Access Code Dial Default Trunk Group Access Code Secondary Dial Tone Secondary Dial Tone 13 Dial Outside Party Phone No Outside Phone No Dial Outside Party Phone No E800 RFID IP Phone User Manual Default lt lt Trunk Outside PO A AAA Group D Phone No gt softkey gt l Access Code Dial Default Dial Outside Press Press CALL Trunk Group Phone No Backspace Key Access Code Soft Key to clear the error if require Default lt lt gt Trunk gt Outside poo AE Group Phone No gt l sof
12. gt Dial key Press MENU Search Key word for Soft Key Menu searching Press NUMBER Soft Key 1f using number as search key a gt O Dial key Press word for Backspace searching Soft Key to clear the error if require Press AV Key to view the records 46 E800 RFID IP Phone User Manual DISPLAY VD PPL JC 3 gt gt gt t Press Display Press CALL Talk to Key to show Key to dial Destination the phone the phone Extension number of the number record if you want RELEASE gt gt HE On hook Press RELEASE Key Condition 1 The number of searching results are displayed on the right corner of LCD 3 7 CALL FORWARDING This feature allows the user to set different destination to transfer the incoming call in different condition 3 7 1 CALL FORWARDING ALL CALL This feature allows the user to forward all incoming call for the extension to a programmed destination party Operation Program an extension to be the destination party for Call Forwarding All Call MENU O Sees eee gt a PP Press MENU Press A V Key to find Forward Press ALL Key Forward Menu Menu Soft Key 47 E800 RFID IP Phone User Manual _CLEAR _SAVE C db ei Extension l soft key gt soft key E soft key gt gt No _ Dial Press Press CLEAR Press SAVE Extension Backspace Soft Key to Soft Key to No Soft Key to clear the save the clear the error content if setting if re
13. is not set the feature would not be able to activate 49 E800 RFID IP Phone User Manual 5 If Call Forwarding All Call which is set Do Not Disturb which is enabled before will be canceled 6 The user may forward all incoming call to Voice Mailbox with Call Forwarding All Call Refer to Voice Mail Section for detail 7 The extension is allowed to use this feature in System Programming 3 7 2 CALL FORWARDING BUSY This feature allows the user to forward the incoming call to a programmed destination party when the extension is busy or the user reject the call Operation Program an extension to be the destination party and enable Call Forwarding Busy MENU ecca ce Press MENU Press AV Key to find Forward Press Busy Forward Menu Menu Soft Key _CLEAR SAVE Extension softkey gt soft key a gt soft key gt No softkey e Ji so a ds Dial Press Press CLEAR Press SAVE Extension Backspace Soft Key to Soft Key to No Soft Key to clear the save the clear the error content if setting if require require Press SPEAKER Key to exit MENU Mode 50 E800 RFID IP Phone User Manual Program an outside party to be the destination party and enable Call Forwarding Busy MENU AN DA Gem 7 D gt D gt Press MENU Press AV Key to find Forward Press Busy Forward Menu Menu Soft Key Default _CLEAR Trunk Outside pS an gt gt Group Phone l softkey soft key Access No ATA E A
14. numeric keys 2 9 to input the keyword to search the record of Phone Book which match to the first name surname or just part of the name Search by the first name last name or just part of the name The user can use numeric keys 2 9 to input the keyword to search the record of Phone Book which match to the first few digits of the first name last name or just part of the name The user need to select Name Searching Method in this case For example e search MIN of Lee Tai Ming O search key 646 42 E800 RFID IP Phone User Manual search JACK of Jacky Chan Off search key 5225 search CHAN of Jacky Chan Off search key 2426 search ALAN of Alan Greenspan M search key 2526 search GREEN of Alan Greenspan M search key 47336 Search by the first letter of the first name and last name The user may use the first letter of the first name and last name to search Use to separate the letter The user need to select Name Searching Method in this case For example e search LTM of Lee Tai Ming O search key 5 8 6 or 586 search JC of Jacky Chan Off search key 52 or 52 search JCO of Jacky Chan Off search key 5 2 6 or 526 search AG of Alan Greenspan M search key 244 or 24 search AGM of Alan Greenspan M search key 24446 or 246 Search by combining name and first letter searching The user combining name and first letter searching to search the Phone Book Use
15. the LED of CONF Key is slow blinking in orange When the conference call is terminated the LED of CONF Key 1s off 6 The extension is allowed to use this feature in System Programming N 36 E800 RFID IP Phone User Manual 3 4 11 OFF HOOK MONITOR The user can switch on the speaker to let other people listen to the conversation while the user is using handset in the call Operation Switch on the speaker During a conversation Press SPEAKER Key Switch off the speaker Press SPEAKER Key again Condition 1 When the speaker in switch on the LED of Speaker Key is on 3 4 12 CALL TERMINATION The user can disconnect the current call Operation Terminate the current call During a conversation RELEASE On hook Press RELEASE Key Condition 1 When the call is terminated the LED of corresponding Line Key is off 37 E800 RFID IP Phone User Manual 3 9 3 9 1 CALL LOG The user can check the missed dialed and received call records in Call Log and make a new call with the call record MISSED CALL LOG The user can check the missed call records in Missed Call Log and make a new call with the call record Operation Check the missed call record MENU A V es es sao Press MENU Press A Y Key to find Call Call Log Key Log Menu Menu PPO DCP a Press AV Key to search Press records SPEAKER Key to exit MENU Mode Make a new call with the record After s
16. user s personal use The last phone book 1s for the use of selective user Condition e Each record in phone book included the name and phone number e Each user can have maximum three phone books Common Phone Book Personal Phone Book and Selective Phone Book e Common Phone Book included all records of extension users All users are allowed to access the records in Common Phone Book e Each user can have their own Personal Phone Book which included the records for the user s personal use Only the programmed user can access the records in Personal Phone Book e Selective Phone Book included the records for selective users Only some programmed users can access the records in Selective Phone Book e The extension user should be allowed to use this feature in System Programming e The records of Personal Phone Book are input in by user in Personal Programming e The records of Common and Selective Phone Book are input in System Programming e The user can select other users to share his her Personal Phone Book in Personal Programming e The right to access Selective Phone Book for each user is programmed in System Programming PHONE BOOKS SEARCH METHOD The user may use different methods to search the records from the Phone Book he she can access Operation The 2 9 numeric keys of the phone represent 26 letters as following 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ The user can use
17. ANC Log RELEASE Terminate a call or cancel an operation moro puerco TRANSFER rastas SN information on LCD display L1 L4 Handle maximum of four calls maximum of four calls CONF Orange Sets up a conference call with more than one other person MUTE Turn off the active handset microphone to prevent other person from hearing you DISPLAY i Display call information F1 F3 ae Programmable function keys SOFT KEYS a Accesses soft defined functions on LCD display 1 3 Table 1 Buttons Summary E800 RFID IP Phone User Manual 1 4 LED INDICATORS Trunk call is on hold Slow Blinking Unattended Conference Conference Room is idle Table 2 LED Indicators Summary n ff n IO CO CONF Orange Multi parties Conference 1s on ff E800 RFID IP Phone User Manual 1 5 LED BLINKING PATTERN Fast Blinking Fast Flash Slow Blinking Slow Flash 2 seconds Figure 2 LED Blinking Pattern E800 RFID IP Phone User Manual 1 6 TONE PATTERN Dial Tone Secondary Dial Tone Shutter Dial Tone Busy Tone Alert Tone Conference Tone Beep Tone Group Paging Tone gt gt Figure 3 Tone Pattern E800 RFID IP Phone User Manual 1 7 RING PATTERN Ring Tone 1 Trunk Call i if Intercom Call E Ring Tone 2 5 Trunk Call Al 7 Intercom Call UN gt Figure 4 Ring Pattern E800 RFID IP Phone User Manual 2 ICON DESCRIPTION 2 1 HARD
18. DISPLAY The IP Phone Boot Loader Firmware Version is displayed in this menu Operation At Configuration Menu A gt Phone Version Press AV Key to find Vpot 30 Boot Boot Loader Vpot 30 IP Phone Menu Loader Menu Firmware Version No is displayed 83 Set Other Config menu Go to set other configuration item
19. LD Press one of Dial Key to the Line Keys Extension Leave L1 14 No Conference CONF gt gt gt o gt q gt Tone ae Press CONF Conference Both parties Key Tone enter the Conference Add an outside party conference When the user 1s attending the conference Default Trunk gt gt gt Group ah s Access 2 Dial Code Tone Press HOLD Press one of Dial Default Secondary Key to the Line Keys Trunk Group Dial Tone Leave L1 14 Access Code Conference Outside gt fd gt gt Phone Conference No Tone Press CONF Press CONF Conference Key Key Tone 4 XC Both parties enter the Conference E800 RFID IP Phone User Manual The user leave the conference temporary and allow the other parties to continue their conversation When the user 1s attending the conference C gt em Press HOLD On hook Key to leave Conference The user enter the conference again p gt gt gt gt con A Tone G Off hook Press CONF Conference The user Key Tone enter the Conference Cancel the conference When the user 1s attending the conference RELEASE On hook Press RELEASE Key Condition 1 Only the user who establish the conference can cancel the conference call 2 Only the user who establish the conference can add new party to the conference 3 When the conference is established the LED of CONF Key is on in orange 4 When the user leave the conference temporary
20. Menu Menu Soft Key _CLEAR _SAVE_ No A RON ER soft HERGA an soft key A gt soft key p gt Timeout o at o i Input no of Press Press CLEAR Press SAVE second Backspace Soft Key to Soft Key to Soft Key to clear the save the clear the error content if setting if require require Press SPEAKER Key to exit MENU Mode 52 E800 RFID IP Phone User Manual Program an extension to be the destination party and enable Call Forwarding No Answer MENU cu ena ata gt gt soft key Press MENU Press NoANS Soft Key Forward Menu Press AV Key to find Forward Menu _CLEAR soft key A gt _ SAVE soft key gt gt f s Extension softkey an No bas l Dial Extension No Press Backspace Soft Key to Press CLEAR Soft Key to clear the Press SAVE Soft Key to save the content if require clear the error if require setting Press SPEAKER Key to exit MENU Mode Program an outside party to be the destination party and enable Call Forwarding No Answer MENU cs ea aa gt soft key Press MENU Press NoANS Soft Key Forward Menu Press AV Key to find Forward Menu Default Trunk Outside Group Phone Access No Code _CLEAR soft key gt gt ae ed y SORKA Dial Default Trunk Group Access Code Dial Outside Party Phone No Press Backspace Soft Key to clear the error if require Pre
21. P Phone Netmask value and Gateway IP address VPOT 30 SERVER IP ADDRESS The IP address of Vpot 30 Server is required for communication between IP Phone and Server Consult your network administrator for the Vpot 30 Server IP address Operation 78 E800 RFID IP Phone User Manual Input Vpot 30 Server address At Configuration Menu _ EDIT_ Sort key y gt Press AV Key to find Vpot 30 Press EDIT Input IP Vpot 30 Menu Menu Soft Key Address of Vpot 30 Server CANCEL _ om gt A ES f Press Key Press Press OK Press to input a dot Backspace Soft Key to CANCEL Soft Key to change the Soft Key to clear the error setting exit without if require change the setting Go to set other configuration item Condition 1 The default IP address of Vpot 30 Server is 2 Consult your network administrator for the Vpot 30 Server IP address 5 5 USER ENTENSION NUMBER The user extension number must be programmed to register to Vpot 30 Server Consult your network administrator for the User Extension Number Operation 79 gt gt E800 RFID IP Phone User Manual Input user extension number At Configuration Menu soft key y gt Press A V Key to find User User Menu Press EDIT Input user s Soft Key Extension No EOS CANCEL _ Sa S SSA r soitk y soft key or Softkey y gt EENT menu Press Press OK Press Go to set Backspace Soft Key to CANCEL other Sof
22. P Phone User Manual DD an D gt Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Enable Call Forwarding All Call to forward all calls to voice mailbox Press MENU Press A V Key to find Forward Press All Soft Key Forward Menu Menu Key Press SPEAKER Key to exit MENU Mode Cancel Call Forwarding All Call _ OFF POOP E gt Press MENU Press AV Key to find Forward Press All Soft Key Forward Menu Menu Key Press SPEAKER Key to exit MENU Mode Condition 62 E800 RFID IP Phone User Manual 1 All incoming calls will forward to voice mailbox when Call Forwarding All Call is enabled 2 A message Forward All will display on LCD in on hook condition when Call Forwarding All Call is enabled 3 The Shutter Dial Tone is heard in off hook condition the user lift handset or press Speaker Key when Call Forwarding All Call is enabled 4 Ifthe destination party of Call Forwarding All Call is not set the feature would not be able to enable 5 If Call Forwarding All Call which is set Do Not Disturb which is enabled before will be canceled 6 The extension is allowed to use this feature in System Programming 3 11 2 VOICE MAIL FOR CALL FORWARDING NO ANSWER If the incoming call is not answered within No Answer Timeout the call will be forwarded to voice mailbox Operation Forward unanswered call to the user s voice mailbox _NoANS soft Key gt gt Pr
23. SAVE Party Phone Backspace Soft Key to Soft Key to No Soft Key to clear the save the clear the error content if setting if require require Press SPEAKER Key to exit MENU Mode Condition 1 Ifthe call is intercom call the LED of corresponding Line Key is on in green 2 Ifthe call is trunk call the LED of corresponding Line Key is on in red 3 The Line Key Number and called party ID are displayed on LCD 4 The extension should be allowed to use this feature in System Programming 3 1 5 LAST NUMBER REDIAL To redial the last call which was dialed out or received by the phone Operation 17 E800 RFID IP Phone User Manual CALL Y PC JPC DP Y a Off hook Press CALL Press CALL Talk Key Key JPL JJ Press CALL Press CALL Key Key Condition 1 Ifthe call is intercom call the LED of corresponding Line Key is ON in green 2 Ifthe call is intercom call the LED of corresponding Line Key is ON in red 3 The Line Key Number and called party ID are displayed on LCD 3 1 6 COMMON SPEED DIALING This feature allows the user to make a call with Common Speed Dialing number which stored the called party phone number Common Speed Dialing can be accessed by all the users in the system Operation Y Off hook Press Dial Common Speed Dialing No 18 E800 RFID IP Phone User Manual CALL Common E y e Ses slid i gt C gt gt Dialing Dial Common Press Press CALL Speed Dialing B
24. WARE KEY ICON Press 0 Key Press 9 Key Press 1 Key Press Key Press 2 Key Press Key o o Press 5 Key Press CALL Key Press 6 Key Press CONF Key Press 7 Key nispay Press DISPLAY Key Press 8 Key to ER Press one of Function Keys F1 F3 E800 RFID IP Phone User Manual Press HOLD Key Press one of Line Keys L1 L4 L1 L4 Press MENU Key Press MUTE Key MUTE RELEASE TRANSFER Press RELEASE Key Press SPEAKER Key Press TRANSFER Key E800 RFID IP Phone User Manual 2 2 SOFT KEY ICON Besides Hardware Keys there are three Soft Keys in the phone A soft key 1s the combination of a hardware function key and soft key label When there is a feature which require a function key to operate but 1s not available in hardware keys the program will display a Soft Key label on LCD to indicate the function of the corresponding function key at that time The Soft Keys position 1s as following Soft Key Label Soft Key Figure 5 Soft Key Position The following is some examples of Soft Keys Press Backspace Soft Key Press PICK Soft Key 25 softkey softkey l his a 42 Press DIAL Soft Key Press SAVE Soft Key _ DIAL _ SAVE softkey soft key ayers l l E800 RFID IP Phone User Manual EWAALL _ Press FwdALL Soft Key STOP _ Press STOP Soft Key f soft key soft key a oe ARRE E l Press PAGE Soft K
25. ackspace Key No Soft Key to clear the error if require X Y Dial Common Press Talk Speed Dialing Backspace No Soft Key to clear the error if require Common 7 Speed Softkey gt Dialing ES ES Condition 1 Ifthe call is intercom call the LED of corresponding Line Key is on in green If the call is trunk call the LED of corresponding Line Key is on in red The Line Key Number and called party ID are displayed on LCD The Common Speed Dialing Access Code 1s XXX where XXX is the Speeding Dialing number ai A ad Common Speed Dialing can be accessed by all the users in the system DM The extension should be allowed to use this feature in System Programming The phone numbers should be programmed in System Programming 3 1 7 PERSONAL SPEED DIALING This feature allows the user to make a call with Personal Speed Dialing number which is stored with called party phone number Personal Speed Dialing can only be accessed by the specified user Operation 19 E800 RFID IP Phone User Manual Y 4006 Off hook Press Personal Speed Dialing Press Dial Personal Speed Dialing No Press CALL Key Personal sp Dialing Press Dial Personal Speed Dialing No Condition Personal Speed Dialing Dial Personal Speed Dialing No lt lt f REY i gt gt Press Backspace Soft Key to clear the error if require lt lt _ O Y Press Talk Back
26. age can be sent to a programmed email box as a file attachment in WAV format The user may use Call Forwarding All Call Busy No Answer and Do Not Disturb to forward the incoming call to voice mailbox VOICE MAIL FOR CALL FORWARDING ALL CALL The user enables Call Forwarding All Call to forward all incoming calls to voice mailbox Operation Program the user s voice mailbox to be the destination party of Call Forwarding All Call MENU cecce gt aa P Press MENU Press A V Key to find Forward Press All Soft Key Forward Menu Menu Key 60 E800 RFID IP Phone User Manual lt lt gt i pra E gt gt Press 00 Press Backspace Soft Key to clear the error if require CLEAR f gt gt soft key _SAVE_ soft key Press CLEAR Soft Key to clear the content if require save the setting E gt a 352 E Lua ope Press SAVE Soft Key to Press SPEAKER Key to exit MENU Mode Program the other extension s voice mailbox to be the destination party of Call Forwarding All Call A etc Press MENU Key Forward Menu Extension No Dial destination party s Extension No Press AV Key to find 61 Forward Menu soft key f t Press Backspace Soft Key to clear the error if require ALL rtr l soft key gt gt Press All Soft Key _CLEAR softkey gt gt l Press CLEAR Soft Key to clear the content if require E800 RFID I
27. alled extension of the group cannot talk to the user 4 The extension should be allowed to use this feature in System Programming 3 9 2 PAGING TO EXTENSION This feature allows the user to page an extension The called extension can lift handset and talk with the caller Operation Y r fi VD gt i soft key gt Extension gt gt y ba pi ai ga No Alert Tone US Off hook Press PAGE Dial Alert Tone Announce Soft Key Extension No 56 E800 RFID IP Phone User Manual Or ee PAGE fa soft key gt Extension gt Alert Tone No Press PAGE Dial Soft Key Extension No Condition Alert Tone A Y gt Announce 1 During paging the LED of corresponding Line Key is on in green 2 The Line Key Number and called Extension ID is displayed on LCD 3 The called extension can lift handset to talk with the caller 4 If the called extension 1s engaged in another call the user will need to wait until the called party answered the paging call 5 The extension should be allowed to use this feature in System Programming 3 10 VOICE RECORDING 3 10 1 CALL RECORDING The user can record the conversation play back and delete the conversation record through the phone The voice record can be sent to a programmed email box as a file attachment in WAV format Operation Record a conversation During a conversation REC fa f _ l soft key gt m Alert Tone Alert Tone
28. anit da tl ds 70 3 14 1 Check Registered Extension No amp NaMe occcooocccccoococcccococonononnonononononconononnnnonannnnnnncnnennnnnnss 70 3 14 2 Check System Software VersiOn cccccccccsssccccsececceeseeecesseeceeuseessugeeecsauseeseuseesssaeeesseseeessags 71 3 14 3 Check Phone Firmware Versi n scan lid 11 3 14 4 Check Boot Loader Firmware VersioOD oooccccccnnococoncnconoconnonononononnnnnnnnnnnnnannncnnncnnennnnanenaness 12 4 FEATURE NUMBER PLAN ccoin m aa its 73 5 IP PHONE CONFIGURATION scnrisrinnnitanteraaar nitrilo 74 5 1 ENTER CONFIGURATION MENU 0 a a ci 74 52 CONFIGURATION VITA DACGP tua 75 3 9 CONFIGURATION WITEUIPIXED LE pa A E r ealaaeees 75 S4 VPOT 30 SERVERUP ADDRESS tania 78 0 9 USER ENTENSION NUMBE isso prlde 79 50 USER PAS SW ORD a acu seesaw 80 A A A E E 81 O MAS ADDRESS OA de de lee read 82 5 9 IP PHONE FIRMWARE VERSION DISPLAY cis iaa A eee haan 82 5 10 IP PHONE BOOT LOADER FIRMWARE VERSION DISPLAY oooccccccncnnccnnccnccnccnnononcnncnononcnnnoos 83 E800 RFID IP Phone User Manual 1 USER INTERFACE 1 1 E800 RFID IP PHONE FRONT COVER LAYOUT r E Figure 1 E800 Front Cover Layout E800 RFID IP Phone User Manual 1 2 1 3 LCD DISPLAY The LCD display 1s 2 lines by 16 characters BUTTONS 0 9 Standard 12 button pad for dialing phone numbers SPEAKER Red Switch on speaker for the listen only one way Speakerphone feature car ena e digits outor io
29. e dot Go to set other configuration item Set Gateway address At Configuration Menu A V CoC gt Press AV Key to find Gateway Menu gt Netmask Menu f ad soft NEKON da ios Press Backspace Soft Key to clear the error if require Gateway Gateway Menu 77 soft key gt Press EDIT Soft Key Netmask value CANCEL soft key gt gt a 3 soft key l Press CANCEL Soft Key to exit without change the setting Press OK Soft Key to change the setting soft key gt Gateway IP Address Press EDIT Soft Key Input Gateway IP Address E800 RFID IP Phone User Manual 9 4 CANCEL E m f Press Key Press Press OK Press to input a dot Backspace Soft Key to CANCEL Soft Key to change the Soft Key to clear the error setting exit without if require change the setting Go to set other configuration item Condition l S o a ae If the phone is configured to operate with Fixed IP address no DHCP the following items are required to program e Set DHCP to OFF e Set IP address of the phone e Set Netmask e Set Gateway The IP address of the phone is displayed in IP Menu The Netmask value is displayed in Netmask Menu The IP address of Gateway is displayed in Gateway Menu The default setting of DHCP is ON Consult your network administrator for DHCP Fixed IP setting IP address of I
30. e Prompt Key ask for Voice Mailbox No Extension Voice No Prompt Dial user s Press Key Voice Prompt Dial Extension ask for Password No Password gt gt Voice Prompt Press Key Follow the voice prompt Condition 1 A message 1 Message will display on LCD in on hook condition when there is a voice message left in Voice Mailbox 2 The display message show the number of new messages left in voice mailbox 3 Default password is 1234 4 The extension should be allowed to use this feature in System Programming 5 The email address is set in System Programming RING TONE DISTINCTION RING TONE The phone have three patterns for different calls incoming trunk call callback call and intercom call Condition 1 Trunk Call Ring Pattern is for incoming trunk call and ringback call 2 Intercom Call Ring Pattern is for intercom call 3 Refer to Ring Pattern section for the detail of the pattern RING TONE SELECTION The user can select the ring tone for the phone 68 E800 RFID IP Phone User Manual Operation At on hook state LAs A V CDC TEA gt FAA Press A or V Key The phone is Press 1 5 to select the tone ringing gt gt Co Press SPEAKER Key to complete the setting Condition 1 There are 5 ring tones for selection 3 13 VOLUME CONTROL The user can adjust the volume of ringer handset and speaker 3 13 1 RINGER VOLUME CONTROL The user can adjust the vo
31. earching a record in Call Log Y Y Press CALL Lift handset Key to make a call with the record Condition MISS gt q SBA E A gt gt Press MISS Soft Key 1 The call records are sorted according to the starting time of the call 2 There is a label in front of the Caller ID the number or name of the calling party to indicate that this 1s a record of missed call 3 The user can make a new call with the phone number in the record Once the user have checked the records in Missed Call Log and All Call Log the Missed Call message will be canceled 5 The extension should be allowed to use this feature in System Programming 38 E800 RFID IP Phone User Manual 3 5 2 DIALED CALL LOG The user can check dialed call records in Dialed Call Log and make a new call with the call record Operation Check the dialed call record MENU A C _ J gt OS D loo gt o D gt gt Menu Press MENU Press A V Key to find Call Call Log Press DIAL Key Log Menu Menu Soft Key Press A V Key to search Press records SPEAKER Key to exit MENU Mode Make a new call with the record After searching a record in Call Log Y Y Press CALL Lift handset Key to make a call with the record Condition 1 The call records are sorted according to the starting time of the call 2 There is a lt label in front of the Caller ID the number or name of the called party to indicate that this is a
32. erator Access Code is 0 4 The extension should be allowed to use this feature in System Programming ONE TOUCH DIALING This feature allows the user to dial a call with programmed Function Keys Operation Make a call with One Touch Function Key 15 E800 RFID IP Phone User Manual fj F1 F2 F3 Y PC Ja C DJ X Off hook Press one of Function Keys F1 F3 Talk A Y Press one of Function Keys F1 F3 Program an extension number to One Touch Function Key A Vy POC be Menu Press MENU Press A V Key to find One One Touch Key Touch Menu F f f P gt D softkey or t soft key oe d soft key Press one of the Soft Keys F1 F3 Dial Extension No F _CLEAR SAVE_ Es Y eee i pr gt gt Lo soft adi gt soft key y soft key gt Cod Press Press CLEAR Press SAVE Press Backspace Soft Key to Soft Key to SPEAKER Soft Key to clear the save the Key to exit clear the error content 1f setting MENU Mode if require require 16 E800 RFID IP Phone User Manual Program an outside party phone number to One Touch Function Key MENU 5 OO be Press MENU Press A V Key to find One One Touch Key Touch Menu a a dl fe ay oy en Default Es gt softkey c i softkey I or i soft key P gt cian oe oe ee Access Code Press one of the Soft Keys F1 F3 Dial Default Trunk Group Access Code _CLEAR _ SAVE soft key gt soft key A gt soft key gt p gt Dial Outside Press Press CLEAR Press
33. ess A V Key to find Press BUSY Key Forward Menu Soft Key CLEAR SAVE pee aria P gt gt soft key P gt l soft key CO Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content setting MENU Mode Condition 1 The incoming call will be forwarded to voice mailbox with Call Forwarding Busy when the phone is busy or the call is rejected by the user 2 The extension is allowed to use this feature in System Programming 3 11 4 VOICE MAIL TO EMAIL The voice message can be sent to a programmed email box as a file attachment in WAV format Condition 66 E800 RFID IP Phone User Manual 1 The email address is set in System Programming 3 11 5 VOICE MAIL RETRIEVE The user can play back or manage the voice message in voice mailbox through the phone Operation Enter voice mailbox of the user with his her phone VMSG r m72 l soft key gt Press VMSG Voice Prompt Dial Press Key Follow the Soft Key ask for Password voice prompt Password Enter voice mailbox of the user through other extension s phone Voice Prompt Off hook Press 00 Voice Prompt ask for Voice Mailbox No Extension No Dial user s Press Key Voice Prompt Dial Extension ask for Password No Password gt gt Voice Prompt Press Key Follow the voice prompt 67 E800 RFID IP Phone User Manual 3 12 3 12 1 3 12 2 de ofo PODA p Press 00 Press CALL Voic
34. ess MENU Press A V Key to find Press NoANS Key Forward Menu soft Key Press 00 Press Backspace Soft Key to clear the error if require _CLEAR _SAVE_ gt soft key A gt soft key gt Co Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content setting MENU Mode 63 E800 RFID IP Phone User Manual Forward unanswered call to other extension s voice mailbox A _NoANS NE DSP Jee PS DD Press MENU Press AV Key to find Forward Press NoANS Key Forward Menu Menu Soft Key _CLEAR lt lt f ae ie de r ije Extension l soft key l soft key gt gt No Dial Press Press CLEAR destination Backspace Soft Key to party s Soft Key to clear the Extension clear the error content if No if require require p SAVE _ gt p gt soft key gt Co Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Cancel Call Forwarding No Answer _NoANS A IP ECP Je DS DD Press MENU Press AY Key to find Press NoANS Key Forward Menu Soft Key CLEAR SAVE pS os eo P gt gt soft key gt l soft key m Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content setting MENU Mode Condition 64 E800 RFID IP Phone User Manual 1 The incoming call which has not been answered within No Answer Timeout will be forwarded to user s or other extension s voice mailbox when Call Forwarding No
35. ey Press VMSG Soft Key _VMSG _ f soft key soft key PE FARSA PE l 10 E800 RFID IP Phone User Manual 2 3 OPERATION ICON The Operation Icon indicates an operation or a displayed information such as lift handset dial phone number Call Park number is displayed Alert Tone is heard The following are some examples of Operation Icon Off hook One of the following operation fa e Lift the handset Press SPEAKER Key Lift the handset and Outside Phone start to talk ral On hook One of the Default following operation Trunk e Hang Up o e Press SPEAKER Key if in Speakerphone mode M y Ringing y Call sil Il Park No Next Step Phone gt Firmware Version To be continue Voice Prompt Secondary Dial Tone is fa heard 2 Dial Tone 11 Alert Tone Alert Tone is heard Dial Outside Party Phone Number Dial Default Trunk Access Code Call Park Number is display Phone Firmware Version Number is displayed Hear Voice Prompt Input Password E800 RFID IP Phone User Manual 3 FEATURE DESCRIPTION 3 1 MAKING CALL 3 1 1 INTERCOM CALL This feature allows internal communication between extensions Operation Off hook Press one of the Line Keys L1 L4 Extension No Extension No Extension No Dial Extension No Extension No Dial Extension No f l soft key Press Backspace Soft Key to clear the
36. g for an incoming call v Y Lift handset and talk Select a call to answer when there are more than one incoming call Press the Line Key of the selected call Condition 21 E800 RFID IP Phone User Manual 3 3 2 3 3 3 If the ringing call is an incoming trunk call the LED of corresponding Line Key is fast blinking in red If the ringing call is an intercom call the LED of corresponding Line Key is fast blinking in green If the trunk call is connected the LED of corresponding Line Key is changed to on in red If the intercom call is connected the LED of corresponding Line Key is changed to on in green The Line Key Number and Caller ID of the ringing call are displayed on LCD 6 Ifthere are more than one incoming call the user can view the call information of is these calls before selecting a call to answer Refer to Call Information Display of Different Calls section for detail The extension is allowed to use this feature in System Programming CALL PICKUP GROUP This feature allows the user to pick up the ringing call of an extension who is the member of the same Pickup Group of the user Operation When the member extension is ringing for incoming call _PICK_ _ Y SEI Y a Press CALL Press PICK Talk Key Key y PICK_ _ DY soft key a Press PICK Talk Key Condition I The user and the ringing extension must be the members of the same Pickup G
37. ia 12 O A A A 12 AA o a A nn 13 o ACCESS OPE riscos id de de 14 31 4 One TOUCH Dial loli pd 15 Ss SA cn en eect n e neeot eer ne re 17 31 0 Common Speed DIA iii a A ned eine ec ees 18 Sd Personal Speed Dial ii dida 19 3 2 WHEN THE CALLED EXTENSION IS BUSY OR NO ANSWER 0ccooccccccnconccnoconcnnncononncononononnononos 21 TORRE CEINVING CAL Stones 21 o A 21 E AS A PPP ten a a teseasnateaieate 22 9 09 G all PICKUD EXtCNSION acord 22 6 fers E a re 2 ELO OA e E OOOO EEE ere cee eee eee ee ere 24 Or 050 Missed Callas eee oe Gee see lee ee dete ete ae A 24 3 4 DURING A CONVERSATION 00d 24 O peas a a 24 BAZ CANNAOIGs chaotic o ti ait An 25 3 4 3 Call Information Display of Different CallS oocccoconcncconccnconoconononcnnononcnonnanononnnonononcnnnnns 26 3 4 4 Call Transfer to Other Extension ccccccccccsesceceececeeeeeceeecencesseeeeseusessaeeeseeeseeeeseeeesenseesaees 26 245 Call WranSter tO T NK dde A 29 34 6 Call Transfer to On Hold Pay 3 aci 31 SAN GAP a ti da A 31 94 0 Cally SPIN ou sects a A A A aio 32 JLS AMAN ati A eee eee ee ee eee ree 33 3 4 10 Multiple Parties CONT erenCe oooccccccncoccnococcnccocnnoconnoconnnonannnnnnnnonnnnonnnnnnnnnnnnnnnnnannnenannnnanenenons 34 Ocoee Whi OMEMOOK MONTO as io necio ete cudee 37 2412 Gal Tem at oi bea 37 A A O A hagas 38 Oe MISsca Gall lo dan 38 3 0 2 Dialed Call OG ta a os 39 3010 RECEIVE Gal via 39 A A ree ete a Sasori eee ee 40 OPRINNE oO
38. ith current party PG JP RELEASE Press Press the Fast RELEASE Blinking Line Key 33 E800 RFID IP Phone User Manual 3 4 10 On hook Ringing Condition 1 When the call is held the LED of corresponding Line Key is slow blinking 2 For ringing incoming trunk call the LED of corresponding Line Key is fast blinking in red 3 For ringing intercom call the LED of corresponding Line Key is fast blinking in green 4 Ifthe trunk call is connected the LED of corresponding Line Key 1s changed to on in red 5 Ifthe intercom call is connected the LED of corresponding Line Key is changed to on in green 6 When there is an incoming call the Line Key Number and Caller ID of the call is showed on LCD 7 The extension is allowed to use this feature in System Programming MULTIPLE PARTIES CONFERENCE Each user has a personal conference facility The user can establish a conference call and add extensions or outside parties to the conference The user may leave a conference temporary and allow the other parties to continue their conversation The user can enter the conference at any time after leaving Operation Start a conference During a conversation 4 gt gt Conference Tone US Press CONF Conference Both parties Key Tone enter the Conference 34 E800 RFID IP Phone User Manual Add an extension to conference When the user 1s attending the conference Extension No Press HO
39. ition 1 The incoming call will be forwarded to destination party of Call Forwarding Busy if the user reject the call 2 If Call Forwarding Busy feature is not enabled the caller will receive busy tone MISSED CALL If an incoming call has not been answered a message 1 Missed Call will display on LCD Display in on hook condition The message indicates that there 1s a missed call before The user may check the Missed Call Log or All Call Log and call back the party Condition 1 Ifan incoming call has not been answered a message 1 Missed Call will display on LCD in on hook condition 2 The number beside Missed Call message indicates how many call was missed 3 The user may check the Missed Call Log or All Call Log and call back the party 4 Ifthe user have entered Missed Call Log or All Call Log to check the record the missed call message will be canceled 5 Ifthe incoming call is for an extension hunting group and is answered by one of the extension of the group There will not have missed call message for this call 6 Refer to Missed Call Log section to check the missed call record 7 Refer to All Call Log section to check the missed call record DURING A CONVERSATION MUTE The user can disable the microphone in handset or speakerphone mode to consult privately with others during a conversation Operation 24 E800 RFID IP Phone User Manual Start to mute the microphone During a conversa
40. lume of ringer Operation Adjust the ringer volume At on hook state A y ALS A y CoCo COC ee r Press A or V Key The phone is Press A Y to adjust the ringing ringer volume 69 E800 RFID IP Phone User Manual 3 13 2 3 13 3 3 14 3 14 1 gt gt Co Press SPEAKER Key to complete the setting Condition 1 The ringer is muted when setting in lowest volume level HANDSET VOLUME CONTROL The user can adjust the volume of handset speaker Operation During a conversation with handset A V JE Press A Y to adjust the handset volume SPEAKER VOLUME CONTROL The user can adjust the volume of speaker in Speakerphone mode Operation When the phone is in Speakerphone Mode A V C JCO Press A Y to adjust the speaker volume SYSTEM INFORMATION DISPLAY The user can check the Login User ID System Software Version and Phone Software Version CHECK REGISTERED EXTENSION NO amp NAME The user can check the registered extension number and name of the phone Operation 70 E800 RFID IP Phone User Manual MENU A V C JSC JC DA o Press MENU Press AV Key to find Forward Menu Extension gt No amp Name Display Menu Extension Press No and SPEAKER Name is Key to exit displayed MENU Mode 3 14 2 CHECK SYSTEM SOFTWARE VERSION The user can check the software version of the system Operation Press MENU Press A V Key to find Version Menu Forward Menu
41. ncel the transfer and switch back to original party During a conversation gt f Shutter Dial Tone TRANSFER Press TRANSFER Tone TRANSFER f Shutter Dial Tone Shutter Dial Tone Press TRANSFER Key gt Outside Phone No Dial Outside Party Phone No Shutter Dial PG Press the Fast X Y Talk to Original Party PCP Press the Fast Flash Line Key of Original Party Default Trunk Group Access gt Dial Default Trunk Group Access Code Secondary Dial Tone X Y Talk to Original Party gt Flash Line Key of Original Party Cancel the transfer and switch back to original party after consulting destination party During a conversation J Shutter Dial Tone TRANSFER Shutter Dial Tone Press TRANSFER Key Default Trunk Group Access Code gt Le gt gt gt Dial Default Trunk Group Access Code Secondary Dial Tone 30 E800 RFID IP Phone User Manual 3 4 6 3 4 7 D D gt p gt os gt PE XC XG Dial Outside Talk to Press the Fast Talk to Phone No Destination Flash Line Original Party Extension Key of Original Party Condition 1 During transferring the LED of corresponding Line Key is changed to fast flash 2 When the call is transferred the LED of corresponding Line Key is off 3 This feature supports call transfer in different conditions Screened Transfer and Unscreened Transfer
42. ome configuration before normal use This included e Configuration with DHCP or with Fixed IP address no DHCP e Input Vpot 30 Server IP Address e Input User Extension Number e Input User Login Password There are two options to configure the IP Phone DHCP and Fixed IP address no DHCP Consult your network administrator to determine which option should be used ENTER CONFIGURATION MENU It 1s required to enter Configuration Menu to setup the phone Operation Enter Configuration Menu At On hook stage A y contig PE Press MUTE Input Configuration Press A V Key to find the Key Configuration Menu programming items Password Exit Configuration Menu At Configuration Menu _APPLY CANCEL A V y le les soft ke C l a or l es Key Press A V Key to find Configuration Press APPLY Press Configuration Menu Menu Soft Key to CANCEL apply the new Soft Key to configuration exit without applying new configuration The phone will re start 1f new configuration is applied E800 RFID IP Phone User Manual 9 2 9 3 Condition 1 The default Configuration Password is 266344 CONFIGURATION WITH DHCP When the phone is operated in DHCP mode it is require to enable DHCP option Consult your network administrator for DHCP Fixed IP setting Operation At Configuration Menu _ EDIT_ A V o o gt gt soft ney y rice Press A V Key to DHCP DHCP Menu Press EDIT Pre
43. quire require Press SPEAKER Key to exit MENU Mode Program an outside party to be the destination party for Call Forwarding All Call ALL co lo a 431 D Press MENU Press AV Key to find Forward Press ALL Forward Menu Menu Soft Key _CLEAR Default EET rane D gt GERE D gt a a D D gt Access Code Dial Default Dial Outside Press Press CLEAR Trunk Group Party Phone Backspace Soft Key to Access Code No Soft Key to clear the clear the error content if if require require y SAVE _ gt gt soft key gt CD Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode 48 E800 RFID IP Phone User Manual Enable Call Forwarding All Call soft key gt gt Press MENU Press A V Key to find Status Menu Key Status Menu Press SPEAKER Key to exit MENU Mode Cancel Call Forwarding All Call MENU A OFF ne Sos eee e a P Press MENU Press A V Key to find Status Menu Press OFF Key Status Menu Soft Key Press SPEAKER Key to exit MENU Mode Condition 1 All incoming call will forward to destination party when Call Forwarding All Call is enabled 2 A message Forward All will display on LCD in on hook condition when Call Forwarding All Call is enabled 3 The Shutter Dial Tone is heard in off hook condition the user lift handset or press Speaker Key when Call Forwarding All Call is enabled 4 Ifthe destination party of Call Forwarding All Call
44. re are 9 Common Call Park 01 09 4 The extension is allowed to use this feature in System Programming 3 4 8 CALL SPLITTING This feature allows the user to switch between two held calls to perform private conversation with either party Operation When there are two parties which are held by the user 45 VD EJ gt gt XC XG Press One of Talk to one Press another Talk to Slow party Slow another party Blinking Line Blinking Line Key Key Condition 1 When switching from one party to another party the former party is held again 2 When the call is held the LED of corresponding Line Key is slow blinking 3 The Line Key Number and ID of current talking party is displayed on LCD 32 E800 RFID IP Phone User Manual 4 The extension is allowed to use this feature in System Programming 3 4 9 CALL WAITING During a conversation there 1s another incoming call waiting for the user to answer The user will heard an Alert Tone and the corresponding Line Key of the incoming call 1s fast blinking The user may a hold the current call and then talk to new party b disconnect the current call and then talk to new party Operation Hold the current call and then talk to new party During a conversation with current party J PE Press HOLD Press the Fast Key Blinking Line Key Press the Fast Blinking Line Key Disconnect the current call and then talk to new party During a conversation w
45. record of dialed call 3 The user can make a new call with the phone number in the record 4 The extension should be allowed to use this feature in System Programming 3 5 3 RECEIVED CALL LOG The user can check the received call records in Received Call Log and make a new call with the call record Operation 39 E800 RFID IP Phone User Manual Check the received call record po REE Call Log gt Softkey gt gt Press MENU Press A Y Key to find Call Call Log Press RECE Key Log Menu Menu Soft Key Press AV Key to search Press records SPEAKER Key to exit MENU Mode Make a new call with the record After searching a record in Call Log Press CALL Lift handset Key to make a call with the record Condition 1 The call records are sorted according to the starting time of the call 2 There is a gt label in front of the Caller ID the number or name of the calling party to indicate that this is a record of received call The user can make a new call with the phone number in the record 4 The extension should be allowed to use this feature in System Programming 3 5 4 ALL CALL LOG The user can check all missed dialed and received call records in All Call Log and make a new call with the call record Operation 40 E800 RFID IP Phone User Manual 3 6 3 6 1 Check the record in All Call Log cs a a aD Press CALL Press A V Key to search Press Key records SPEAKER Key to e
46. roup 2 The Line Key Number and Caller ID are displayed on LCD 3 The extension is allowed to use this feature in System Programming 4 The members of Pickup Group are programmed in System Programming CALL PICKUP EXTENSION This feature allows the user to pick up the ringing call of an extension 22 E800 RFID IP Phone User Manual Operation When an extension 1s ringing for incoming call gon Y Off hook Press 1 Press 1 Dial Extension No of ringing station Extension No Press 1 Dial Extension No of ringing station Condition Dial Extension No of ringing station Press Press CALL Backspace Key Soft Key to clear the error if require lt lt O soft key gt Y Press Talk Backspace Soft Key to clear the error if require 1 The extension is allowed to use this feature in System Programming 2 The Line Key Number and Caller ID are displayed on LCD 23 E800 RFID IP Phone User Manual 3 3 4 3 3 5 3 4 3 4 1 3 Call Pickup Extension Access Code is 1X XXX where XX XX is the extension number CALL REJECT This feature allows the user to reject an incoming call The rejected call will be forwarded to destination party of Call Forwarding Busy Operation When there is an incoming call a corresponding Line Key is fast blinking and the Line Key Number Caller ID and REJECT Soft Key are displayed on LCD _REJECT soft key Press REJECT Key Cond
47. s the search key to search the phone book Number Searching Method should be selected 6 Name Searching Method is the default search method The extension should be allowed to use this feature in System Programming PHONE BOOK SEARCH OPERATION The user search the record of the called party in the Phone Book of the system to make a call Operation 44 E800 RFID IP Phone User Manual Search Phone Book to make a new call At on hook state NUMBER _ soft key Search Key Press NUMBER Soft Key if using number as search key Press MENU Soft Key Menu a an P C Sa gt IPP Press Press AV Key to view the Backspace records Soft Key to clear the error if require Dial key word for searching DISPLAY Press Display Key to show the phone number of the record if you want PPL JP X Press CALL Key to dial the phone number A NUMBER pl DP sae 1 gt gt Y Off hook Search Key Press NUMBER Soft Key 1f using number as search key Press MENU Soft Key Menu 45 E800 RFID IP Phone User Manual 5 OS gt Dial key Press word for Backspace searching Soft Key to clear the error if require Press AV Key to view the records DISPLAY gt gt JIPC JP Press Display Press CALL Key to show Key to dial the phone the phone number of the number record if you want Search Phone Book to transfer a call During a conversation TRANSFER NUMBER soft key gt
48. set other configuration item Disable RFID function At Configuration Menu EDIT A V OFF SO Gs a D gt D gt Press A V Key to find RFID Menu Press EDIT Press OFF RFID Menu Soft Key Soft Key 81 E800 RFID IP Phone User Manual 5 8 5 9 Go to set other configuration item Condition 1 The default setting of RFID function is on 2 Ifthere are two E800 IP Phone placed side by side within 0 5 meter the RFID signal of each phone may interference to each other and cause these phones cannot read the signal of RFID Card If this problem happens turn off the RFID function of one phone and let the other phone to operate RFID function normally MAC ADDRESS DISPLAY Each IP Phone have an unique MAC address Operation At Configuration Menu A V Set CC other menu Press AV Key to find MAC MAC Menu MAC address Go to set Menu is display other configuration item Condition 1 The MAC address is the same as the Serial Number S N which is printed in the back of the phone IP PHONE FIRMWARE VERSION DISPLAY The IP Phone Firmware Version is displayed in this menu Operation 82 E800 RFID IP Phone User Manual At Configuration Menu Phone Firmware Version Press AV Key to find Vpot 30 IP IP Phone Vpot 30 IP Phone Menu Phone Menu Firmware Version No is displayed Set Other Config menu Go to set other configuration item 5 10 IP PHONE BOOT LOADER FIRMWARE VERSION
49. space Soft Key to clear the error 1f require soft key l 1 Ifthe call is intercom call the LED of corresponding Line Key is on in green 2 Ifthe call is trunk call the LED of corresponding Line Key is on in red 3 The Line Key Number and called party ID are displayed on LCD 20 E800 RFID IP Phone User Manual 3 2 3 3 3 3 1 4 Default System Speed Dialing Code is XX where XX is the speeding dialing number 5 Personal Speed Dialing can only be accessed by specified user 6 The extension should be allowed to use this feature in System Programming 7 The phone numbers should be programmed in Personal Programming WHEN THE CALLED EXTENSION IS BUSY OR NO ANSWER If called extension call is busy no answer or Do Not Disturb enabled the call may e forward to a programmed extension or outside party automatically if Call Forward Busy or Call Forward No Answer 1s enabled e direct to voice mailbox of the called extension 1f voice mail is enabled for this extension Condition 1 Ifthere are four calls handling by the user the station is in busy condition 2 Refer to Call Forward section to enable Call Forward Busy and Call Forward No Answer 3 Refer to Do Not Disturb section to enable DND feature 4 Refer to Voice Mail section to enable voice mail feature RECEIVING CALLS ANSWER A CALL This feature allows the user to answer the incoming calls Operation The phone is ringin
50. ss CLEAR Soft Key to clear the content if require E800 RFID IP Phone User Manual _SAVE_ _ gt gt soft rd Y gt Cr Press SAVE Press Soft Key to SPEAKER save the Key to exit setting MENU Mode Cancel Call Forwarding No Answer MENU BUSY AN DA gt ney gt Press MENU Press AW Key to find Forward Press Busy Key Forward Menu Menu Soft Key _CLEAR _SAVE_ gt gt soft a KEX y gt soft key A Coq Co Press CLEAR Press SAVE Press Soft Key to Soft Key to SPEAKER clear the save the Key to exit content setting MENU Mode Condition 1 No Answer Timeout 1s in term of second 2 Default No Answer Timeout value is 20 seconds 3 Ifthe incoming call is not answered before No Answer Timeout the call will be forwarded to destination party 4 The user may forward the unanswered call to Voice Mailbox with Call Forwarding No Answer Refer to Voice Mail Section for detail 5 The extension is allowed to use this feature in System Programming 3 8 DO NOT DISTURB DND This feature allows the user not to answer the calls and forward all calls to the destination party of Call Forwarding Busy Operation 94 E800 RFID IP Phone User Manual Enable Do Not Disturb DND MENU A PCCP Press MENU Press AV Key to find Status Menu Key Status Menu Press SPEAKER Key to exit MENU Mode Disable Do Not Disturb DND feature MENU A ecca Press MENU Press A V Key to find Status Menu Key Status Men
51. ss ON Soft Soft Key Key Condition 1 The default setting of DHCP is ON 2 Consult your network administrator for DHCP Fixed setting CONFIGURATION WITH FIXED IP When the phone is configured to operate with Fixed IP address no DHCP the following items are required to program e Set DHCP to OFF e Set IP address of the phone e Set Netmask e Set Gateway Consult your network administrator for DHCP Fixed IP setting IP address of IP Phone Netmask value and Gateway IP address Operation Set DHCP to OFF At Configuration Menu 1 bP Press AV Key to find DHCP Menu Press EDIT Press OFF DHCP Menu Soft Key Soft Key 75 E800 RFID IP Phone User Manual Go to set other configuration item Set IP address of the phone At Configuration Menu Press AV Key to find IP Menu gt gt gt Press Key to input the dot Go to set other configuration item IP Menu f _ soft MERON bs cs Press Backspace Soft Key to clear the error if require 76 IP Address of IP Phone soft key Press EDIT Soft Key Input IP address of the phone CANCEL soft key gt gt soft key l Press OK Soft Key to change the setting Press CANCEL Soft Key to exit without change the setting E800 RFID IP Phone User Manual Set Netmask value At Configuration Menu Press AV Key to find Netmask Menu gt gt Press Key to input th
52. t Key to change the Soft Key to configuration clear the error setting exit without item if require change the setting Condition 1 Consult your network administrator for the User Extension Number 5 6 USER PASSWORD User Password must be programmed to IP Phone The phone will use this password to register to Vpot 30 Server Ifthe User Password 1s not correct registration will be failed and the phone will not able to operate Consult your network administrator for the User Password Operation Input User Password At Configuration Menu _ EDIT_ gt Password soft key y gt User de a is Password Press AV Key to find Password Press EDIT Input User Password Menu Menu Soft Key Password 80 E800 RFID IP Phone User Manual 9 CANCEL lt lt OK gt gt j d soft key j l L_ soft key Press Press OK Go to set Backspace Soft Key to CANCEL other Soft Key to change the Soft Key to configuration clear the error setting exit without item if require change the setting Condition 1 Consult your network administrator for the User Password RFID ENABLE If the user use RFID for RFID Login Logout RFID Account or other RFID features the RFID function must be enabled Operation Enable RFID function At Configuration Menu f soft key soft key lt t et toe So ey 3 E Press A V Key to find RFID Menu Press EDIT Press ON Soft RFID Menu Soft Key Key Set Other Config menu Go to
53. t key gt Access Code NS Dial Default Dial Outside Press Talk Trunk Group Phone No Backspace Access Code Soft Key to clear the error if require Condition 1 The LED of corresponding Line Key is changed to on in red 2 The Line Key Number and called party ID are displayed on LCD 3 For making outgoing trunk call using Phone Book refer to Phone Book section 4 The default value of Default Trunk Group Access Code is 9 5 The extension should be allowed to use this feature in System Programming 3 1 3 ACCESS OPERATOR There is an extension or a group of extensions programmed to be the operator of the system Dial the Operator Access Code in any extension can access the operator for service without knowing the extension number of the operator station Operation Operator Access Code Off hook Dial Operator Access Code Or 14 E800 RFID IP Phone User Manual Operator Access Code Press one of Dial Operator the Line Keys Access Code L1 L4 lt lt Operator gt ee gt ope soft key l Code Dial Operator Press Access Code Backspace Soft Key to clear the error if require lt lt Operator D a e gt gt l Code Dial Operator Press Press CALL Access Code Backspace Key Soft Key to clear the error if require Condition 1 The LED of corresponding Line Key is changed to on in green 2 The Line Key Number and Operator ID are displayed on LCD 3 The default value of Op
54. tion Press MUTE Key Enable the microphone again Press MUTE Key again Condition 1 When the microphone is muted a message MUTE is displayed on LCD 3 4 2 CALL HOLD The user can hold a call and retrieve the call at any time Operation Hold a call During a conversation Press HOLD Key Press another Line Key 25 E800 RFID IP Phone User Manual 3 4 3 3 4 4 Retrieve the held call PC JP Y Off hook Press Slow Blinking Line Key Condition 1 When the call is held the LED of corresponding Line Key is changed to slow blinking in red trunk call or green intercom call 2 The extension is allowed to use this feature in System Programming CALL INFORMATION DISPLAY OF DIFFERENT CALLS This feature allows the user to view the call information of different calls which are handling by the phone Operation When there are several calls handling by the phone DISPLAY DISPLAY CJ Press Press DISPLAY DISPLAY Key to show Key again to next call s switch to next information call Condition 1 The LCD Display will show the phone number or name if the number match to the record in Phone Book of the call CALL TRANSFER TO OTHER EXTENSION The user can transfer a call to other extension or hunting group Operation 26 E800 RFID IP Phone User Manual Transfer to extension During a conversation TRANSFER RELEASE o gt f D gt extension shutter
55. to separate the letter The user need to select Name Searching Method in this case For example e search LEE T M of Lee Tai Ming O keyword 533 8 6 e search J CHAN of Jacky Chan Off keyword 542426 e search A GREEN of Alan Greenspan M keyword 2447336 Search by the first few digits of phone number The user may use the first few digits of the phone number to search the Phone Book The user need to select Number Searching Method in this case For example e search 92345 of Jacky Chan Off which phone number is 9 23456789 keyword 92345 e search 9889 of Alan Greenspan M which phone number is 9 88991234 keyword 9889 Search Speed Dialing Record with speed dialing number The user may use the speeding dialing number to search the Speed Dialing Record The user need to select Number Searching Method in this case For example e search Common Speed Dialing start from 10 10 e search Common Speed Dialing start from 05 05 e search Personal Speed Dialing start from 1 e search Personal Speed Dialing start from 4 4 43 E800 RFID IP Phone User Manual 3 6 3 The use of Space amp Column to separate different part of the name in phone book record In phone book record the user may use space to separate different part of the name For example e Lee Tai Ming H which represent phone number of Lee Tai Ming s home e Jacky Chan Off which represent phone number of Jack
56. u Press SPEAKER Key to exit MENU Mode Condition ND j pr E D gt corey gt gt Press DND Soft Key soft key Press OFF Soft Key 1 When Do Not Disturb is set all incoming calls will be forwarded to the destination party of Call Forwarding Busy If Call Forwarding Busy is not enabled the caller will receive busy tone 3 A message Do Not Disturb will display on LCD in on hook condition when Do Not Disturb 1s enabled 4 The Shutter Dial Tone is heard in off hook condition the user lift handset or press Speaker Key when Do Not Disturb is enabled 5 If Do Not Disturb is set Call Forwarding All Call which is enabled before will be canceled 55 E800 RFID IP Phone User Manual 6 The extension should be allowed to use this feature in System Programming 3 9 PAGING 3 9 1 PAGING TO EXTENSION GROUP This feature allows the user to page to a group of extensions Operation Y PAGE _ fa gt Extensi AN D Peoa Son P O No Paging Q Y Tone a Off hook Press PAGE Dial Group Paging Announce Soft Key Extension Tone Group No PAGE fa gt D ai Extension Group Group No Paging Tone a soft key Press PAGE Dial Group Paging Announce Soft Key Extension Tone Group No Condition 1 During paging the LED of corresponding Line Key is on in green 2 The Line Key Number and called Extension Group ID is displayed on LCD 3 When the user pages to an extension group the c
57. xit MENU Mode Make a new call with the record After searching a record in Call Log Press CALL Lift handset Key to make a call with the record Condition 1 The call records are sorted according the time of the call 2 There is a label in front of the Caller ID to indicate that this is a record of missed call 3 There is a lt label in front of the Caller ID to indicate that this is a record of dialed call 4 There is a gt label in front of the Caller ID to indicate that this is a record of received call 5 There is a Conference label in front of the Caller ID to indicate that this is a record of conference call The user can make a new call with the phone number in the record Once If the user have enter to All Call Log to check the record the Missed Call message will be canceled 8 The extension should be allowed to use this feature in System Programming PHONE BOOK The user can search Phone Book in the system through the phone to find the phone number of the called party PHONE BOOKS FOR USER Each record in phone book included the name and phone number Each user can have maximum three phone books The first one is the Common Phone Book which is shared by all users The Common Phone Book included all phone number records of extension users Another phone book is the Personal Phone Book which included the 41 E800 RFID IP Phone User Manual 3 6 2 phone number records for the
58. y Chan s office e Alan Greenspan M which represent phone number of Alan Greenspan s Mobile Colon can also be used to separate different part of the name in phone book record but the search engine will not search the letters behind colon in the other word search engine cannot see the letter behind column For example e Lee Tai Ming H which represent phone number of Lee Tai Ming s home search engine will recognize this record as Lee Tai Ming The search engine cannot search this record with search key L T M H e Jacky Chan Off which represent phone number of Jacky Chan s office search engine will recognize this record as Jacky Chan The search engine cannot search this record with search key J C O e Alan Greenspan M which represent phone number of Alan Greenspan s Mobile search engine will recognize this record as Alan Greenspan The search engine cannot search this record with search key A G M Condition 1 The number of searching results are displayed on the right corner of LCD Display 2 When searching with the first few digits of the phone number as a search key if the number is an outside party phone number Default Trunk Access Code must be add as the first digit of the keyword 3 Default value of Default Trunk Access Code is 9 4 When the user uses name or letter as the search key to search the phone book Name Searching Method should be selected 5 When the user uses number a
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