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User Manual - Child Care Link

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1. Cavey Reset Gx CCC User Access Permission List S No User ld User Name Centre Centre Name Code P d NTO150 NTO150 PT1234 ABC Child Care Centre PT5678 CDF Child Development CCC User Access Permission Name user Id T0150 Centre Code Centre Name P1300 eA Delete _Submit Reset Query Add Records ff you encounter any problem with the e Service please contact us at 1800 2585812 or email Us Outcome 7 Upon successful data entry and submission the system will display Data Captured Successfully Page 9 updated 13 Mar 2014
2. ER S 5 Can more than one USER log on to CCL at the same time Yes they can log in using different PCs 6 What if there is a change in KEY USER e g due to transfers resignations or change of duties The licensee or the KEY USER should take immediate action to remove the KEY USER access rights from the centres which he she is no longer authorised to access This should be done by submitting the application on line to revoke the exisitng KEY USER access rights for the affected centres He should also submit an application to appoint a new KEY USER 7 What if there is a change in SUB USER The KEY USER can proceed to delete the SUB USER access from CCL Page 3 updated 13 Mar 2014 8 Is there any password issued to the KEY USER SUB USER The Child Care Link portal allows access via SingPass only There will not be any system generated password issued to the Users 9 How do the KEY USER SUB USER obtain his her SingPass The User can apply or reset SingPass on the spot at the CPF Board s counter locations You may also request for your SingPass to be posted to you via Online Request service visit http www ecitizen gov sg singpass index htm For FAQs on managing user accounts on Child Care Link click on FAQs on left hand bar of the Child Care Link Homepage and refer to Portal Administration Page 4 updated 13 Mar 2014 MANUAL FOR KEY USER Website http www childcarelink gov sg Email Contact ECDA gov s
3. KEY USER and SUB USERS in Child Care Link Frequently Asked Questions 1 Who is a KEY USER The KEY USER is the person authorised by one of the licensees of the child care centre to have access to all modules in Child Care Link This includes accessing the records of that particular centre and submitting returns on that centre s behalf The KEY USER will be given 2 roles Child Care Centre System Administrator and Child Care Centre User With the Child Care Centre System Administrator role he will be able to create and revoke the access rights of SUB USERS Please refer to the procedure manual for KEY USER on creation revocation of SUB USERS If the KEY USER needs to have access to records of more than one centre he has to be authorised to do so by the licensee Only ECDA can create the KEY USER for a child care centre One of the licensees has to submit the request for creation of KEY USER online 2 Who is a SUB USER The Sub User is the person assigned access rights by the KEY USER to all modules except the MASTER LIST Module He she is assigned the role as the Child Care Centre User 3 How many KEY USER and SUB USER can each centre have Each centre is allowed only 1 KEY USER and a maximum of 2 SUB USERS 4 Does the centre need to inform ECDA who the KEY USER and SUB USER are ECDA must be kept informed of who the KEY USER is via online application The centre does not need to inform ECDA of the SUB US
4. e allowed to access CCL Procedure 1 Login to CCL using your SingPass 2 Select role of Child Care Centre System Admin 3 Click Proceed 4 Select the Masters List module in CCL found on the left hand bar followed by the option User Master for CCC Click on Add to add details of new SUB USER for the child care centre 6 Enter the following mandatory details for the SUB USER 6 1 User ID It must always be the full NRIC number for Singaporeans and Permanent Resident PR e g 81234567A or Foreign Identification Number FIN Unique Identification Number for non Singaporean and PR 6 2 User Name It must be in accordance with records on the NRIC FIN UIN of the SUB USER 6 3 Centre Name Please click to select the centre name 6 4 User Status Please select Active for new SUB USERS and Inactive to delete the sub user from the system 6 5 Date Valid You may set validity period for the account to be active From Date particularly if you are granting access on temporarily basis Valid To 7 Indicate a tick in the check box for the role of Child Care Centre User 8 Click Submit Page 5 updated 13 Mar 2014 User Master Fax No Date Valid From e g 20 11 2000 e Lt e g 20 11 2000 List of Roles age Valid From Valid To ae Lee e g 20 11 2000 e g 20 11 2000 a OO O Outcome 9 Upon successful data entry and submission the system wil
5. g Table Of Contents Page To Login To Child Care Link 2 To Log out of Child Care Link 4 To Create SUB USER 5 To Delete or Modify SUB USER Details 7 To Allow SUB USER to Access More Than One Centre 8 Page 1 updated 13 Mar 2014 Procedure 1 Access the Child Care Link homepage at http www childcarelink gov sg 2 Click on the SingPass button 3 You will be prompted to enter your user ID NRIC FIN and then your SingPass 9864 Child Care Link Early Childhood One Stop Portal to Child Care Services HOME ABOUT US FAQ Latest News 3 b g T p5 D W E DENA er ley 723 Login Enisting User Register ow Usen Setting Up A Centre Latest Advisories Sites for Tender EVENTS Tender Results for Commercial CCCs in HDB Void Decks PUBLICATIONS Guide For First time Parents Financial Support Search For Childcare Centres Childcare Centres P Singapore Government Integrity Service Excellence Contact Us FeedBack Sitemay NEWS USEFUL LINKS SPARK Search For OChild Care Student Care Name of Centre Location Area Operating Hour Fee Range S Age Advanced Search Compulsory fields Why Become An Early Childhood Professional Required Qualifications Upcoming Professional Development 4 Select a role Child Care Centre User or Child Care Centre System Admin Child Care Centre User To access Child Care Link to view records or make submi
6. l display Data Captured Successfully 10 Click Back to create another SUB USER Page 6 updated 13 Mar 2014 Pre Requisite i ii At any given point a maximum of 3 users i e only 1 KEY USER and a max of 2 SUB USER are allowed to login per centre The KEY USER has to ensure proper authentication of the users and their role access Only authorised users are allowed to access CCL Procedure 1 Login to CCL using your SingPass 2 Select role of Child Care Centre System Admin 3 Click Proceed 4 Select the Masters List module in CCL found on the left hand bar followed by the option User Master for CCC 5 Click on the User ID of the SUB USER to be modified or deleted 5 1 Deletion of the SUB USER Under User Status select Inactive The SUB USER will no longer have access to CCL 5 2 Modification of the SUB USER details 5 2 1 To update the particulars of the SUB USER e g contact number delete the old particulars and replace it with the updated one 6 Click Submit Outcome 7 Upon successful data entry and submission the system will display Data Captured Successfully Page 7 updated 13 Mar 2014 Pre Requisite This is only applicable for KEY USER who has access to more than one child care centre In addition the KEY USER i must have created the SUB USER and ii has ensured proper authentication of the users and their role access Only au
7. ssions Child Care Centre System Admin To access the Master List module and create delete amend the particulars of SUB USER Note Child Care Centre System Admin role is not available to SUB USER 5 Click Proceed You have successfully logged on to Child Care Link portal 2 Singapore Government Integrity Service Excellence Contact Info Feedback Sitemap Bere Online Gearch Within This Website Search Eros LOO Child Care Link Early Childhood One Stop Poral to Child Care Information and Services Development Agency Proceed Parents Page 2 updated 13 Mar 2014 Page 3 updated 13 Mar 2014 Procedure 1 Click Logout which appears on the bottom left hand side of the screen er s Early Childhood Development Agency hild Care Link H E Masters List H A Home Page Modules H B Setting up the CCC H E Centre Particulars H Licensing H Personnel Particulars Ea Training m Child Particulars H B Subsidy cea system Administration H B SARS MODULE H E Tenancy H Student Care Centre St CULArs Back to Home Page 4 updated 13 Mar 2014 Pre Requisite i At any given point a maximum of 3 users i e Only 1 KEY USER and a maximum of 2 SUB USER are allowed to login per centre ii The KEY USER has to ensure proper authentication of the users and their role access Only authorised users ar
8. thorised users are allowed to access CCL Procedure 1 2 3 4 Login to CCL using your SingPass Select role of Child Care Centre System Admin Click Proceed Select the Masters Lisf module in CCL found on the left hand bar followed by the option CCC User Access Permission To grant the SUB USER s access to a specific child care centre 5 1 From the User Name User id dropdown list select the User for whom the access is to be granted for a child care centre 5 2 From the Centre Code Centre Name dropdown list select the centre for which the access is to be granted for the user 9 3 Click Submit CCC User Access Permission click here click here ee ryou encounter any problem with the e Service please contact us at 1800 2585812 or email Us Reset query Page 8 updated 13 Mar 2014 6 To revoke the SUB USER s access to a specific child care centre 6 1 From the User Name User id dropdown list select the User for whom the access is to be deleted for a child care centre 6 2 Click Query Another screen see below will appear with options User ID Centre Code Query and Reset Click Query 6 3 From the table click on the User ID for whom access is to be deleted for a particular centre 6 4 Indicate a tick in the check box for Delete 6 5 Click Submit CCC User Access Permission User Id INTO150 Centre Code

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