Home

HR-WRAPxx Series - HauteSpot Networks Corporation

1. HR IXPWIND_Manual_vl 02 doc Page 12 of 42 2 7 2008 DynDNS Account Host Service Settings Mozilla Firefox Lo ES File Eda View History Bookmarks Tools Help e e GE LO noe www ayndnncomn account eernicer beste add htm a e bel Glo what is dynam _ HauteSpet Salesforce HauteSpot WebStore O HauteSpot WebEmad t HauteSpot Trac L ConfreeCall WN HauteSpot Wiki p HauteSpot Public WLAN Lj Logon Form a7 Spreed Conference Bl Edit in Contribute Ej Post to Blog Y DynDNS DynDNS Micro Once you have created your user account and hostname retain this information so that you can configure your HauteWIND HR IXPWIND ZoneEdit Configuration ZoneEdit hosts reliable DNS servers domain registration e mail servers for email forwarding and web servers for URL forwarding and parked domains ZoneEdit provides a convenient single location integrated web based domain manager for configuring all of the services provided Go to http www zoneedit com signup html in order to create an account Then create a host and continue with configuration of your HauteWIND device NolP Configuration No IP provides managed DNS dynamic DNS domain registration email and many other domain related services to over 5 million customer worldwide Backed by a global network of redundant systems No IP ensures fast response and 100 uptime Go to http www no ip com newUser php in order to create an account Then create a h
2. Date menu has two options You can enable the use of an NTP server for your onboard clock and you can change your time zone The onboard clock is set before shipping and has a built in battery for power off situations HauteRoute Web Admin HR DP WIND Mesilla Firefox IO Fie ER View Mistery Bookmarks Tools Mep 4 v x e a C http 192 168 1 1 eystern tvtm ipj Ce L HauteSpet Salesforce E HauteSpot WebStore OF HauteSpot Webimal R HauteSpot Trac ConfreeCall WN HauteSpet Wiki af HauteSpet Public WLAN Logon Form om Spreed Conference G Edit in Contribute F Post to Blog Netwo e k s nyaan System Settings Administration Firmware aie Time amp Date Reboot mP Internet Chent Weather Network Time Protocol NTP py Set using NTP z NTP Server pooLnto org Timezone PSTRPOT Current date time 12 31 69 40231 Save Changes Done Q osa E 19216811 Reboot In the reboot menu you can restart the HauteWIND HR IXPWIND By checking the Reset Factory Defaults checkbox and doing a reboot the unit will be reset to factory settings HR IXPVWIND_Manual_vl 02 doc Page 16 of 42 2 7 2008 E Hauteoute Web Admin HR DP WIND Mesilla Firefox Ele Edn View Mistery Bookmarks Tools Hop 4 GS G htp 192 1681 1 system htmi sectionz reboot Lej Cl Li HauteSpot Salesforce E HauteSpot WebStore O HauteSpot Webfimad 2 HauteSpot Trac L ConfreeCall I HauteSpot Wiki af HauteSpot
3. Netwo cine System Internet Client Settings Administration Firmware Interface Ethemet y Dynamic DNS mP 3 n Dalarnas Giat IP Settings Weather Use DHCP Suone DHCP Hostname EPWI Ethernet Address ENS IP Address 192 168 1 1 Netmask 255 235 255 0 Broadcast Gateway Domain Save Changes Done Dos E 16011 In the Ethernet mode you can set the unit to either dynamically retrieve it s IP address and settings from a gateway using DHCP or set everything statically If you select Use DHCP then the only value required is the DHCP Hostname that will be used for the system Wireless HAUTESP T teka System 2 2 Administration Internet Client Settings Firmware Dynamic ONS ure Internat cent WAN Interface wireless reheat or tnvaiess connection t me internet Status Weather Authentication amp Encryption Discovery Security Mode Disabled Radio Settings Radio Mode 802 119 TX Power 18 db 63 mw y SSID hautespot Show Avadable Access Ponts Ethemet IP Settings LAN IP Address 192 168 1 1 LAN Netmask 255 255 255 0 Enable DMZ DMZ IP Address Wireless IP Settings Use DHCP Y DHCP Hostname DOP WIND IP Address Netmask Broadcast Authentication and Encryption The HauteWIND HR IXPWIND supports WEP WPA WPA2 and WPA WPA2 security methods based on which you select your configuration options will change There are several security modes available for authentication a
4. Organization Hautespot Network Organizational Unit 7 Locality J 1 State california Country fu 2 characters Save Changes Dos E 19216811 Q This menu option also allows you to configure the server for remote secure access using SSL By enabling SSL you will instruct the system to create a self signed certificate which can be used to link to the system using https instead of just http making the link secure Internet Client The HauteWIND HR IXPWIND has two different client modes Ethernet or Wireless The mode determines which interface the system will use to connect to the Internet If you are directly connecting the system to a broadband router or to a wired Ethernet network then you should select Ethernet If you will have the HauteWIND HR IXPWIND act as a wireless client of an access point or a broadband router that supports wireless access point functions then choose wireless The Internet Client Settings page will change depending on which mode you select HR IXPWIND_Manual_v1 02 doc Page 19 of 42 2 7 2008 Ethernet e HauteRoute Web Admin HR IP WIND Mozilla Firefox Toto Fie Edn View History Bookmarks Tools Help e AE G rep 1092 168 1 4 chiens hemi e Ce L HauteSpet Salesforce E HauteSpot WebStore OF HauteSpot Webimal 2 HauteSpot Trac L ConfreeCall WN HauteSpet Wiki af HauteSpet Pubic WLAN Logon Form 7 Spreed Conference Bl Edit in Contribute E Post to Blog
5. TX Power 154 32 mW SSID IP Settings Use DHCP DHCP Hostname IXP WIND Di E 216811 2 Security mode multiple choice disabled wep wpa wpa2 wpa wpa2 the list of accepted authentication types APs will advertise the listed types Stations will choose the AP which supports the best type from the list WPA2 is always preferred to WPA EAP is preferred to PSK Default key Select which key is to be used as the default when no key is explicitly called Key mode This specifies the mode of the WEP encryption key Open mode means that an AP will authenticate and attempt to associate any device regardless of its WEP keys Restricted mode tells the AP to send a plain text shared key query to any device that attempts to associate with the AP WEP encryption Indicates the key length in bits to be used Larger is more secure but requires more overhead and processing time Key 1 4 The actual key values WPA Security HR IXPVWIND_Manual_vl 02 doc Page 21 of 42 2 7 2008 Y HauteRoute Web Admin HR DP WIND Mozilla Firefox ole Fie gor View Hitoy Sockmarts Toots Help 4 e Ga http 192 1681 1 cheen htmi b Cle L Hautespor Salesforce E HauteSpot WebStore OY HauteSpot Webfmad th HauteSpot Trac _ ConfreeCall W HauteSpet Wiki aff HauteSpet Public WLAN Logon Form 7 Spreed Conference El Edit in Contribute E Post to Blog HAUTESP T Networks System Internet Client Settings Ad
6. You can translate a whole network of computers into one IP address simply by putting that interface on the inside of a NAT firewall Configuration of NAT on the HR IXPWIND is simple when thought of as an inside network and an outside network The inside network is the large network consisting of many clients which could be on one or multiple internal interfaces The outside network WAN usually consists of the internet or another part of a larger network NAT is automatically enabled when the Internet Client is in Wireless mode The Ethernet port is automatically defined as the inside network and the wireless interface is defined as the outside network The default address for the Ethernet port will always be 192 168 25 1 and DHCP will automatically be configured to run on this port The DHCP address range starts at 192 168 25 10 and goes to 192 168 25 254 The subnet mask is 255 255 255 0 and the default gateway is always 192 168 25 1 This configuration cannot be changed by the user Port Forwarding When Internet Client mode is set to Wireless port forwarding is automatically configured so that port 81 will automatically forward to port 80 of 192 168 25 10 This allows for remote management and configuration of IP cameras or other devices attached to the HR IXPWIND s Ethernet port HR IXPWIND_Manual_v1 02 doc Page 23 of 42 2 7 2008 Status HAUTESP T etwo System 2 Administration Internet Client Status Firmware sao Wireless Con
7. A 37 Advance Replacement Service il A dos 37 Advanced Replacement Request NON DOA D conconicccconnconncconoconnconncconccconoconcconncconncno 37 Credit Memo Return for Credit within 30 days of purchase ooooooconccnnncinoccconccnno 38 TERMS AND CONDITIONS OF SALE 00000 ea oan Sein 39 HR IXPWIND_Manual_vl 02 doc Page 5 of 42 2 7 2008 Introduction features The HauteWind HR IXPWIND series of wireless Internet weather stations are simple to use Internet appliances for gathering and reporting weather information to services on the Internet The platforms are based on a small single board computer optimized for wireless access and network routing applications and which can support the follow list of options Note that not all options are available on all models v Intel IXP 420 NPU 266 MHz Y 1 Ethernet channels Y 1 miniPCI socket which are populated with choice of wireless radio modules or peripheral devices 32 MB SDRAM 64 bit wide for high memory bandwidth 16MB flash for HauteRoute OS and system boot loader 9 20VDC supply through 2 5mm power connector or passive PoE for indoor models 1 serial port DB9 male for indoor models proprietary connector when loaded on outdoor models Watchdog timer with active driver Thermal monitor 2 LEDs and 1 pushbutton switch freely programmable Standard Power Supply is a 120VAC to 18VDC 1000mA x ARK SKSS The HauteWIND HR IXPWINDi indoor model is a compact controller unit t
8. along with user tutorials If you lost your password pease contact support hautespot net HR IXPWIND_Manual_v1 02 doc Page 31 of 42 2 7 2008 For customers that opt to not purchase a Extended Support Agreement for their HauteSpot Networks branded product this form is required to be signed and faxed back before products can be shipped Download the agreement form from http www hautespot net support Waiver Extended Support pdf HR IXPWIND_Manual_v1 02 doc Page 32 of 42 2 7 2008 Blanket Product Warranty Warranty Start Date Start Date means the date of shipment of Product from HauteSpot Networks Corporation Hardware Warranty Appropriate Use Selection of product its installation and use are the sole responsibility of the customer HauteSpot Networks Corporation provides no skill or judgment related to the application of the products it sells Manufacturer labeled warranty HauteSpot Networks Corporation sells the products of reputable manufacturers under their respective brand or trade names HauteSpot Networks Corporation makes no express or implied warranty as to such goods Customer remedies for defects of goods are subject to any limitations contained in their manufacturer s terms and conditions to HauteSpot Networks Corporation and the provisions of the manufacturer s warranty either or both of which will be furnished upon request HauteSpot Networks Corporation is not responsible for any warranty related issue
9. from the Start Date the software embedded in the Hardware Software purchased by Customer will be free from material defects under normal authorized use consistent with instructions provided with each shipped product This product warranty extends only to the original purchaser For the same one year period HauteSpot Networks Corporation may provide customers with maintenance releases and feature releases for the Software at http www hautespot net Customer s sole and exclusive remedy and the entire liability of HauteSpot Networks Corporation its suppliers and affiliates under this warranty is at HauteSpot Networks Corporation option either i to replace the Software or ii to correct the reported defect through software updates and software upgrades made generally available at www hautespot net HauteSpot Networks Corporation makes no HR IXPWIND_Manual_v1 02 doc Page 33 of 42 2 7 2008 other warranty with respect to the Software and specifically disclaims any warranty that the Software is error free or that Customer will be able to operate the Software without problems or interruptions Customer s sole and exclusive remedy and the entire liability of HauteSpot Networks Corporation its suppliers and affiliates under this warranty is replacement of the media on which the Software is furnished Warranty Claims Customers may submit service requests for Hardware or Software covered under warranty by sending an email to support hautes
10. many languages and an ad free version of the site with additional features is available for an annual fee Weather Underground allows users to set up Personal Weather Stations Personal Weather Stations are just that locations that are set up by individuals using weather monitoring instruments which provide a feed back to Weather Underground of their statistics periodically This is done using an Internet protocol which is supported by the HauteWIND HR IXPWIND Go to http www wunderground com signup signup asp to create a user account and password Y Decome a Weather Underground Member Weather Underground Mozila Firefox 10 Ele Edn View Mistery Bookmarks Tools Mep Lj Hautespor Salesforce HauteSpot WebStore 0 HauteSpot Webfimal 2h HauteSpot Trac ConfreeCall Wi HauteSpot Wiki aff HauteSpot Public WLAN Logon Form 7 Spreed Conference E Edit in Contribute E Post to Blog gt Become a Weather Underground ii HauteWind Weather Staton Password ys The Weather Underground Why Should I Register nit required to get most weather information in order e and use some other popular features you are Required Information Email Address Password Confirm Passwor amp e Upgrade Your Membership for 10 1 Enjoy the benefits of faster ad free web browsing and automated weather by e mail today for a 10 per YEAR subscription View More Benefits Yes upgrade me for
11. only 10 per year International nied Sales Complete Registration Paid Member Benefits Bos E uma Q Then go to http www wunderground com wxstation signup html to create a weather station at your location HR IXPVWIND_Manual_vl 02 doc Page 10 of 42 2 7 2008 Weather Staben Signup Weather Underground Mozilla Firefox Co Ele Ede View Mistery Sockmarts Tools Mep 4 GES hep wwa munderground con wastation signup himi B Cie cass 3 HauteSpet Salesforce HauteSpot WebStore 0 HauteSpot Webfimad 2 HauteSpot Trac _ ConfreeCall Wi HauteSpot Wiki aff HauteSpot Public WLAN Logon Form a7 Spreed Conference El Edit in Contribute E Post to Blog ty hus feature e Weather Email Even f you already nave a supported package lar STEP 1 Enter your information below in order to fing your location on STEP 2 Use the map to find your location by using the form on pommel have a new enough version f My Photos the map to the night me len to sudmi information Ater sudMitting that information supports this feature Tu you can crag the map to the precise locaton Detalled Bastructions y Stabons 3 Neighborhood 8 My Blog Organizabon Q nunity Chat aa Time Zone Weather Rado e Required Forecast Flyer Asoress Language English Required 5 3 T Q Select Language City oP Francisco 257 n Pa z Timezone GMT Required ES aS ae A Why Isn t My Data On The Forecast Page g
12. A AA 20 NAT A A A 23 POLEA e A A St Seance ae 23 A dad es 24 Wireless SOS ia 24 td A scouted waieta sd avabsatasayaaare AR E aa 24 VU as a a a etek ie hs tate aha EA 25 DIC e E a A E E E A 26 Troubleshooting HR ii 27 MOCOS 27 Errors that cause a system to become unreachable are ooooononccnnccnocococcconnnonncconnccnonnnos 27 Steps to repair the system are sar tea taste Ges aiii 28 Check for power 1SSUCS AA AS dale AA AE AI A 28 Corect cabling CIrOrss iia losa 28 Hardware Reset to Factory Default or Reboot of SysteM ooooonccnccnccnoconoconanonnnnnncns 28 Finding Lost IP Addresses oa 28 Damage to Radio Modules or Compute Boards oooooconocccnoccnoccconncconaconn nono nono naconocnnos 28 HR IXPWIND_Manual_vl 02 doc Page 4 of 42 2 7 2008 Table of COMME A A RG ERIS ENG SS 30 Technical Support Poli o A daba cai 31 Blanket Produet Warranty AA a dees aa ane talon aera 33 Watranty Start Dat we o die e 33 Hardware Warranty 5226 a E EE R EE E E acy 33 SoftWare W Aan ys ctcnie i aen ia ER ERA EEA E EA R R das 33 Warranty Claims AA E i mbt 34 MRS SUTTONS NO 34 Disclaimer A daca iieiea aa Se daly a e e Aa E Weds ate ae 34 Limitatiomof Weta a o 34 International Shipment Poli tia 36 Excluded E adi 36 PA alone a e dd 36 RUTA PONE A a A A EA AA 36 Warranty Service Damaged units are not covered cocooonncccnococicccoonoconacono nono nonnnccanocnnos 36 A see avrg enact ay cee se Mette eat E AR Gere esi Swit ey 37 Ev n Exchange mlete A
13. CWOP HAMWeather or WeatherBug Discovery Discovery on the HauteWIND HR IXP is a mac discovery tool used to manage other IXP s on the network The discovery tool is useful for IXP s that have lost their configuration and need to be reset HR IXPWIND_Manual_v1 02 doc Page 26 of 42 2 7 2008 Y HauteRoute Web Admin HR DP WIND Mozilla Firefox oko File Eda View History Bookmarks Tools Help 4 e a batp 192 168 1 1 dincovery Aten gt 0 J HauteSpet Salesforce HauteSpot WebStore OF HauteSpot Webimal 2 HauteSpot Trac ConfreeCall WY HauteSpor Wiki af HauteSpet Public WLAN 3 Logon Form a7 Spreed Conference El Edit in Contribute E Post to Blog Networks Reboot Required Device Discovery Discovered Devices TTP No Devices Discovered Discovery Stop Refresh doo E 19216811 Troubleshooting HR IXP Introduction This guide provides a quick reference for troubleshooting your HR IXP system It is intended to get you into the box using a web browser so that appropriate configuration can be restored or applied Your HR IXP comes from the factory preset with an IP address of 192 168 1 1 24 This address can be used per the user manual to access the device via HTTP web The HR IXP in order to maintain water tight integrity does not have any rest buttons or external indicators All management and diagnostics are via the Ethernet port so it is essential to restore this port to functioning st
14. GES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS UNDER THIS AGREEMENT CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF SERVICES NOT BUNDLED WITH PRODUCTS UNDER THIS AGREEMENT HAUTESPOT NETWORKS CORPORATION IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF SERVICES UNDER THIS AGREEMENT 12 Service and Support HauteSpot Networks Corporation will provide general service and support to Customer in the United States in accordance with the then current service and support policies and conditions in effect For end user Customers HauteSpot Networks Corporation promises that its support people will attempt to handle over the email any problem involving HauteSpot Networks Corporation Products However HauteSpot Networks Corporation s support people may not be able to understand or resolve any given problem Service offerings may vary from product to product If Customer purchased optional services and support HauteSpot Networks Corporation will provide the optional service and support to Customer in the United States in accordance with the then current terms and conditions HauteSpot Networks Corporation may at its discretion revise its general and optional service and support programs and the terms and conditions that govern them The services and support programs and their terms and conditions in pace at the time of purchase w
15. HR IXPWIND supports data feeds to CWOP and when used with the Davis Instruments Vantage Pro meets the requirements for quality data stipulated by CWOP Go to http Awww findu com citizenweather cw_form html to create a user account and password HAMWeather Configuration HAMWeather is a commercial weather service that provides real time weather information via the Internet Go to http www hamweather net weatherstations vwssignup php to create a user account and password WeatherBug Configuration WeatherBug is a commercial weather service that provides real time weather information via the Internet Go to http reg backyard2 weatherbug com reg PwsRegPage aspx to create a user account and password HR IXPVWIND_Manual_vl 02 doc Page of 42 2 7 2008 Dynamic DNS Configuration Before configuring the HauteWIND HR IXPWIND system you should also establish a user account with a dynamic DNS service such as DynDNS NO IP or ZoneEdit This is entirely optional but is suggested Only one service can be selected for Dynamic DNS By registering with one of these services your HauteWIND device can be found on the Internet using a standard URL host name which will never change even when the devices IP address changes DynDNS Configuration Dynamic Network Services Inc is a network services company most well known for its free DynDNS dynamic DNS service which allows users to have a subdomain that points to a computer with regul
16. HauteWind HR IXPWIND Series Wireless Internet Weather Station Manual Version 1 02 HR IXPWIND_Manual_vl 02 doc Page of 42 2 7 2008 Federal Communications Commission Statement This device contains one or more of the following modular components which have been tested and approved as FCC approved modules FCC ID for each module is as follows HR IXPWINDi no option specified NKRCM9 1 Each modular transmitter has its own RF shielding the shielding must enclose all RF circuitry 2 Each modular transmitter has buffered modulation data inputs 3 Each modular transmitter has its own power supply regulation to ensure that the module will comply with Part 15 requirements regardless of the design of the power supplying circuitry for the host U S 4 The certification submission shall contain a detailed description of the configuration of all antennas that will be used with the module All modules are approved for use with 4dBi gain rubber duck type omni directional antennas 5 Each modular transmitter has a unique antenna coupler at all connections between the module and the antenna including the cable The professional installation provision of Section 15 203 may not be applied to modules U S 6 Each modular transmitter has been tested in a stand alone configuration U S 7 Unless battery powered each module complies with the AC line conducted requirements found in Section 15 207 U S 8 E
17. Host Configuration Protocol this will indicate whether you have a lease bound or not MAC Address Indicates the MAC address of your network attached interface If you are using wireless this will be the value for your wireless network if wired it will be the value for your Ethernet connection IP Address This is the current IP address of your system This can be assigned either statically or through DHCP Netmask This is the subnet masking used for your network Broadcast This is the broadcast address for your network Gateway This is the address of your router This value must be present for your system to communicate over the Internet Domain This is the domain name for your network Name Servers This is the DNS name servers that your system can use to resolve host names to IP addresses HR IXPWIND_Manual_v1 02 doc Page 24 of 42 2 7 2008 Weather The weather menu allows you to configure the sensor options server operation and connect to networks for the HR IXPWIND HAUTESP T Networks System Administration Weather Server Settings Firmware oes S Weather Sensor Configuration Server Configuration Internet Client Status Sensor Type Davis Vantage Pro Pro2 w Weather Discove ad Current Weather Last Updated 02 07 08 4 07 03 PM Temperature 65 5 F Wind Direction NW 319 Wind Speed 6 mph Max Wind Speed 15 mph Humidity 41 Baromete
18. Public WLAN Logon Form a7 Spreed Conference El Edit in Contribute E Post to Blog HAUTESP T Networks nae System Settings mic ONS Time amp Date Reboot Reset Factory Defaults Reboot Bosse E 19216011 Firmware The firmware menu is where you can upload newer versions of firmware to your HauteWIND HR IXPWIND Y HauteRoute Web Admin HR DIP WIND Mesilla Firefox CIO Ese Edn View Hitoy Bookmarks Tools Help e GE G mp 192 1681 fmapdate html gt le Li HauteSpot Salesforce HauteSpot WebStore O HauteSpor Web mmad I HauteSpot Trac j ConfreeCall WA HauteSpet Wiki af Hautespor Pubic WLAN j Logon Form a7 Spreed Conference El Edit in Contribute E Post to Blog HAUTESP T Networks Syan Firmware Update Administration eo Firmware Settings Dynamic DNS ALS Product HR IXP WIND Internet Client Bios v1 1 0 r1541 10 12 07 17 09 28 Weather Version Config v1 1 0 r1541 se E Update Browse Reset Factory Defaults Update Done GH 030 E 19216011 Y Keeping your firmware current is highly important for it may include bug fixes performance increases new features and hardware support When updating to a newer version of firmware it is critical that you check Reset Factory Defaults If not factory defaulted the unit may not work properly and needs to be factory reset or shipped back to the distributor for repair NEVER power down the unit during a factory reset this will ruin the uni
19. S OTHER HAUTESPOT NETWORKS CORPORATION STANDARD TERMS APPY TO THE TRANSACTION These terms and conditions are subject to change without prior written notice at any time in HauteSpot Networks Corporation s sole discretion 1 Other Documents These terms and conditions may NOT be altered supplemented or amended by the use of any other document s except as otherwise noted Any attempt to alter supplement or amend this document or to enter an order for product s or services and support that are subject to additional or altered terms and conditions will be null and void unless otherwise agreed to in a written agreement signed by both Customer and HauteSpot Networks Corporation 2 Governing Law THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA WITHOUT REGARD TO CONFLICTS OF LAWS RULES 3 Payment Terms Orders Quotes Interest Terms of payment are within HauteSpot Networks Corporation s sole discretion and unless otherwise agreed to by HauteSpot Networks Corporation payment must be received by HauteSpot Networks Corporation prior to HauteSpot Networks Corporation s acceptance of an order Payment for the products and services and support will be made by credit card wire transfer or some other prearranged payment method unless credit terms have been agreed to by HauteSpot Networks Corporation Invoices are due and payable within the time period noted on the reverse side of this invoice mea
20. able manufacturers under their respective brand or trade names These NON HauteSpot Networks products carry different return and warranty policies than HauteSpot Networks Corporation products NON HauteSpot Networks Corporation products may be returned to HauteSpot Networks Corporation in accordance with their respective return policies in effect on the date of invoice Any warranty and technical support provided on NON HauteSpot Networks Corporation products is provided by the original manufacturer not by HauteSpot Networks Corporation The warranties and technical support may vary from product to product 11 Limitation of Liability HAUTESPOT NETWORKS CORPORATION DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES AND SUPPORT HAUTESPOT NETWORKS CORPORATION WILL NOT BE LIABLE FOR LOST PROFITS LOSS OF BUSINESS OR OTHER CONSEQUENTIAL SPECIAL INDIRECT OR PUNITIVE DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN THIS LIMITATION OF LIABILITY APPLIES BOTH TO PRODUCTS AND SERVICES AND SUPPORT CUSTOMER PURCHASES UNDER THIS AGREEMENT CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS HAUTESPOT NETWORKS CORPORATION IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMA
21. ach module meets Industry Canada s certification labeling requirements And each host device shall also comply with the certification labeling requirements of each of the modules it contains Canada 9 Each modular transmitter has been labeled with its own FCC ID number and the label is visible form the outside of the host device Each host device also displays a label referring to the enclosed module s FCC ID U S 10 Each modular transmitter complies with any specific rule or operating requirements applicable to the transmitter and the manufacturer must provide adequate instructions with the module to explain any such requirements HR IXPWIND_Manual_v1 02 doc Page 2 of 42 2 7 2008 11 The host device and all the separately certified modules it contains jointly meet the RF safety requirements of RSS 102 if applicable Canada 12 Each modular transmitter complies with any applicable FCC RF exposure requirements U S Changes or modifications not expressly approved by the manufacturer could void your right to operate the equipment Test reports for each module and emissions test reports for the host computer board are available on request CE Declaration of Conformity We HauteSpot Networks Corporation declares that the HR IXP series of routers is in conformance with EN 61000 6 3 and EN 61000 6 4 EMI emissions residential and industrial EN 61000 6 1 and EN 61000 6 2 ESD susceptibility residential and industri
22. al A copy of the test report will be provided on request HR IXPWIND_Manual_v1 02 doc Page 3 of 42 2 7 2008 Table of Contents Federal Communications Commission Statement ccccccecsseceseceeeeeeeeeeeeesseceeeeeeeeensees 2 CE Declaration OF Conformity is ii ada dd a ld A tds 3 AOC UC ONG TEA MIT SS satene ra aa aaa sain a a ees ee 6 The Basic Steps to Configuring Your HauteWIND HR IXPWIND Wireless Weather Station Internet Appliance ii diia 7 Tecnica data A A NA 7 HauteRoute OS Software Basic Setup Guide c cecceccescsscesssssesessessessesssssesesseseesssesees 9 Backend Weather Service Configuration cccscccsscessseeseeceecesteceseeeeceeeseecnseeneeeaes 10 Weather Underground Configuration ccccccesccceseceseceesceeseeceaeceeeeeeeesaeecsaeenseenaes 10 CWOP Contour di 11 HAM Weather Configuration uni ori da ia 11 WeatherBug Configuration ads 11 Dynamic DNS CONSUMO A id it 12 DynDNS CONO A A io 12 Zone Bit Configuration AA ase det Stneaneuiaecataae eee 13 ING TE SOTA OUT ATO ds 13 Broadband Router Contieuraionss 56s site acess adi 13 Software LOCO A rapa cta 14 Default OO ee saab as ls 14 Connecting to the Haute WIND HR IXPWIND using HTTP 14 SM ai 15 o A eaa E aan 16 o oer eaten ae oa A a tannin eae tt ar see ees tena Lo ates 17 Dynamic INS n fac NEO 18 HTTP ln 18 EA Fei A a e o o e E 19 A ct aecchia tual vaeesttmpeccunnaljecat eer a a en maccgunss acc aen tee coe eN ie 20 A A e a A
23. arly changing IP addresses such as those served by many consumer level Internet service providers An update client installed on the user s computer or built into a networked device such as a router or webcam generally keeps the hostname up to date with its current IP address DynDNS also offers paid domain registrations recursive DNS e mail forwarding and redirection SSL certificates network monitoring and URL redirection It is a good idea to have a Dynamic DNS host name for your weather station so that it can be remotely administered if needed Go to https Awww dyndns com account create html to create a user account DyrONS Account Create Account Mozia Firefox fo Ss File Eda View Hitoy Bookmarks Tools Hep gt ERCE j HauteSpet Salesforce HauteSpot WebStore ON HauteSpot WebEmad g HauteSpot Trac ConfreeCall W HauteSpet Wiki gf HauteSpot Public WLAN _ Logon Form of Spreed Conference Bl Edit in Contribute D Post to Blog DynDNS DynDNS ima o AAA A E EPO aa OO AR My Account Create Your DynDNS Account Create Account e DynDNS Accor Logn User Information Username mal Add re We SH yo e T Confirm F mad Address Nek Cheon o pace ta 3 a a7 marn na de een pamm Confirm Password About You optional Done Now go to https www dyndns com account services hosts add html to create a host name for your HauteWIND HR IXPWIND device won dyndraccn i El 6920010656 Q
24. ate in order to manage the system Errors that cause a system to become unreachable are 1 PON an Bad power Varying power voltages outages and surges can damage your unit Make sure that you use a UPS with power conditioning in front of the power supply feeding the power supply Failed power transformer Crossed shorted pins in the RJ45 jacks Shorts or opens in the CAT5 cable running from the HauteWIND HR IXP to the hub Ethernet switch Deleting the IP address of the HR IXP using the IP Address dialog on the HR IXP Changing the IP address to an unknown value using the IP Address dialog on the HR IXP HR IXPWIND_Manual_v1 02 doc Page 27 of 42 2 7 2008 7 Failed processor board in the HR IXP 8 Failed radio module in the HR IXP Steps to repair the system are Check for power issues a Use an Uninterruptible Power Supply which provides power stability from voltage sags and protection from voltage surges b Make sure that you are using the supply provided with the HR IXPSXP This is an 18VDC supply Using a supply over 18VDC will damage your board Correct cabling errors c Check the termination of your RJ 45 ice cube connectors to make sure that they are straight through WhOr OrWh WhGr BIWh WhBI GrWh WhBr BrWh If possible test the cable using a pair scanner or by plugging into a hub or switch and then attaching a computer at the far end Refer to the user manual for specific wiring guidelines and pin ou
25. ded e Support over telephone 9am to 5pm Pacific Time Monday to Friday e Setup and testing of requested configurations and report e Remote configuration assistance our technician can log into your router to check your configuration e Additional support hours can be purchased at a cost of 100 per hour with a 1 hour minimum and prorated in 15 minute increments thereafter e Support for HR WRAPDX and HR IXP products family only no supports for entire networks design and non HauteSpot manufactured products such as Antennas Client Cards EnGenius products Pigtails etc Design services network consulting site survey and training may be purchased as a separate item e Upto 4 man hours per year for setup emails and testing There are many avenues available to you as a customer of HauteSpot Networks Corporation for obtaining free technical support You should always first refer to the HauteSpot Networks Product Reference Manual for detailed instructions on configuration and operation of your system If your question cannot be answered through this manual then visit our web site at http www hautespot net and follow the links to support We also have numerous design guides and our web forum http www hautespot net forum When you purchased your product you should have been provided with a user id and password for accessing your products support web page This page provides the latest information on software hardware and tools for your product
26. dio Mode This is the selection option where you can specify 802 11b 2 4GHz DSSS or 802 11g 2 4GHz OFDM TX power This is transmitting power at the transmitter in dB to be used SSID This is unique identifier of the SSID for the access point you wish to associate with Site Survey The site survey tool can be used view surrounding interfaces operating near the same frequency of that radio module HR IXPWIND_Manual_v1 02 doc Page 22 of 42 2 7 2008 8 http 192 168 1 1 Mozilla Firefox fo Es Scan results for wifi0 ssid func Channel crypt 1 00 40 10 10 00 03 HauteSpot Master Ja 2 412 GHz 28 70 67 67 95 on 2 00 30 4B 3F 0A 53 wireless_C31 Master 11 2 462 GHz 15 70 80 95 80 95 on 3 00 30 65 04 4C AE PICOS Master 10 2 457 GHz 18 70 77 95 77 95 off 4 00 11 24 05 BE 57 Apple Network 05be57 Master 11 2 462 GHz 5 70 90 95 90 95 on Refresh Done 0784s E 19216811 IP Settings The Use DHCP button will enable the interface to receive DHCP information and the ability to apply a DHCP hostname to the interface If not using DHCP you may set the IP Address Netmask subnet Broadcast MTU and Gateway of the interface Otherwise you may statically define IP addressing for your client For wireless devices this is not recommended NAT NAT gives the HR IXPWIND the ability to function as a layer 3 TCP IP router
27. hat sits between your personal weather station Davis Vantage Pro or Vantage Pro 2 with WeatherLink Serial data logger or a 1 Wire based system such as those from Texas Weather Instruments or AAG Electronica and your broadband Internet connection It then gathers data from your personal weather station and then forwards the data on to any number of back end weather services on the Internet No need for a dedicated personal computer No need for network wiring as the HauteWIND supports standard 802 11a b g connections The system includes an 18VDC 240 120VAC power supply Every HR IXP series router comes preinstalled with the HauteRoute OS operating system which supports a broad range of routing and bridging features and functions Various models of HR IXP have been tailored to simplified applications and may represent a subset of total functions possible For instance the HR IXPSXP has been designed specifically to function as a high performance point to point video streaming bridge HR IXPWIND_Manual_v1 02 doc Page 6 of 42 2 7 2008 The Basic Steps to Configuring Your HauteWIND HR IXPWIND Wireless Weather Station Internet Appliance are 1 Mount and configure your personal weather station i ntenna You must use a Davis Serial Cable Instruments Vantage Pro L es i Power Supply Vantage Pro2 together with data logger or a 1 Wire Weather staton Weather Sensor the Davis WeatherLink serial based weather sta
28. icy HauteSpot Networks Corporation can sell and ship products to customers outside the United States International customers are responsible for any duties or taxes related to the order pease contact your sales representative for further details related to payment and shipping Excluded Countries HauteSpot Networks Corporation currently supports transaction from all over the world However there is a small list of countries that we do not support These include Balkans Burma Myanmar Cuba Indonesia Iran Iraq Liberia Libya Nigeria North Korea Romania and Syria Payment HauteSpot Networks Corporation accepts Visa MasterCard and Papal with no surcharge Your credit card will not be billed until your order ships Purchase orders are accepted from U S companies no individuals with pre approved credit If you would like to apply for a credit account pease call us at 805 541 9477 Credit approval normally takes at least 5 business days All sales are COD or prepaid unless credit is approved A finance charge will be applied each month on past due accounts computed at the rate of 1 5 per month If legal proceedings are instituted hereunder the prevailing party shall be entitled to reasonable attorney s fees and court costs incurred therein All sales are considered final and compete after 30 days from date of invoice No returns for refund will be accepted after 30 days All resellers in the state of California must have a
29. ill apply to Customer s purchase HauteSpot Networks Corporation has no obligation to provide service or support until HauteSpot Networks Corporation has received full payment for the Product or services and support that Customer purchased 13 Dispute Resolution The parties will attempt to resolve any claim or dispute or controversy whether in contract tort or otherwise against HauteSpot Networks Corporation its agents employees successors assigns or affiliates collectively for purposes of this paragraph HauteSpot Networks Corporation arising out of or relating to this Agreement HauteSpot Networks Corporation s advertising or any related purchase a Dispute through face to face HR IXPWIND_Manual_vl 02 doc Page 41 of 42 2 7 2008 negotiation with persons fully authorized to resolve the Dispute or through mediation utilizing a mutually agreeable mediator rather than through litigation If the parties are unable to resolve the Dispute through negotiation or mediation within a reasonable time after written notice from one party to the other that a Dispute exists the Dispute will be settled by binding arbitration in accordance with the then current CPR Rules for Non Administered Arbitration The Arbitration will be conducted before three 3 independent and impartial arbitrators HauteSpot Networks Corporation will appoint one 1 arbitrator and the other party or parties will appoint one 1 arbitrator The two 2 appointed arbitrato
30. ionally fitted with DIN rail and power connector Power Supply e Passive Power Over Ethernet Injector with power indicator light e Switching Power Supply o Input Voltage 100 240VAC Input Current 05A Output Voltage 18VDC Output Current 83A UL and CE listed HauteRoute OS Software Basic Setup Guide O O 0 0 HauteRoute Route OS is independent Linux based Operating System for routers and thin routers It does not require any additional components and has no software pre requirements It is designed with easy to use yet powerful interface allowing network administrators to deploy network structures and functions that would require long education elsewhere simply by following the Reference Manual and even without it HauteRoute Route OS is intended for use on HauteRoute HR IXP family of wireless access routers It is a full feature routing stack Remote control with easy real time web interface Highly secure file system and boot loader Intuitive simple to use web interface Super high speed OFDM radio module support in a variety of frequencies HauteLine protocol support for streaming multimedia applications UDP Multicast support over wireless Interface bonding for fault tolerance using Spectrum Diversity Link Aggregation Full routing support for TCP IP 802 11a b g protocol support including AP and station modes WEP WPA WPA2 security support Virtual AP features real time configuration and monitoring hardware watchdog ti
31. ligations do not include installation support Disclaimer EXCEPT AS EXPRESSLY SET FORTH ABOVE HAUTESPOT NETWORKS CORPORATION MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE FURTHER HAUTESPOT NETWORKS CORPORATION DOES NOT WARRANT THAT THE SOFTWARE IS ERROR FREE OR THAT BUYER WILL BE ABLE TO OPERATE THE SOFTWARE WITHOUT PROBLEMS OR INTERRUPTION Limitation of Liability INNO EVENT WILL HAUTESPOT NETWORKS CORPORATION OR ITS AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY LOSS OF USE INTERRUPTION OF BUSINESS LOST PROFITS OR LOST DATA OR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF HAUTESPOT NETWORKS CORPORATION OR ITS AFFILIATE OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND WHETHER OR NOT ANY REMEDY HR IXPWIND_Manual_vl 02 doc Page 34 of 42 2 7 2008 PROVIDED SHOULD FAIL OF ITS ESSENTIAL PURPOSE THE TOTAL CUMULATIVE LIABILITY TO CUSTOMER FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY WILL BE LIMITED TO AND WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT PAID BY CUSTOMER HR IXPWIND_Manual_v1 02 doc Page 35 of 42 2 7 2008 International Shipment Pol
32. mer with driver to support reboot on processor hang real time clock for time recovery detailed statistics on all interfaces and processes detailed confirmations and edits on all configuration panels layer 2 device discovery and reset wireless site survey and alignment tools and much more please see the Specifications Sheet HR IXPWIND_Manual_v1 02 doc Page 9 of 42 2 7 2008 We have created tutorials on line that walk through the basic interface of the HR IXP and how to configure the most common settings The tutorials are stored in a protected area of our web site and are only available to customers who have purchased our equipment Contact HauteSpot Networks to request a user id for this area Backend Weather Service Configuration Before configuring the HauteWIND HR IXPWIND system you should first establish a user account with Weather Underground CWOP HAMWeather and or WeatherBug One or more of these services can be used with the HauteWIND product This section covers setup on Weather Underground Weather Underground Configuration Weather Underground is a commercial weather service that provides real time weather information via the Internet Weather Underground provides weather reports for most major cities in the world on its website as well as local weather reports for newspapers and websites It claims that it gets most of its USA information from the National Weather Service NWS The website is available in
33. ministration Firmware Dynamic DNS TTP Internet Client Weather Interface wireless y Authentication amp Encryption Security Mode WPA Encryption Algorithms Tie Key Format Passprhase Preshared Key Shared Key Key Renewal 3600 Discovery Radio Settings Radio Mode 902 119 TX Power 1540 32m e SSID IP Settings Use DHCP z DHCP Hostname IXP WINO Ethernet Address IP Address Netmask Done O 1256 E 19216811 Encryption Algorithms Specifies which security algorithm to use There are several encryption algorithms that can be used to encrypt a wireless connection TKIP Temporal Key Integrity Protocol uses the RC4 stream encryption algorithm as its basis This was introduced in 802 11i 2004 as a short term solution that fixes all WEP weaknesses CCMP Counter Mode with CBC MAC Protocol uses AES Advanced Encryption Standard as a cryptographic algorithm wich offers a higher level of security and is approved for government use You can select one or both of these encryption algorithms Which one is used depends on the capabilities of the other end negotiating a wireless connection Key Format Indicates whether the key is a Passphrase which can be alpha numeric characters of 8 to 63 characters in length or a Preshared Key of 64 hexadecimal characters Shared Key The actual key value Key Renewal The time in seconds between re exchanges of dynamic keys Radio Settings Ra
34. nd data encryption HR IXPWIND_Manual_v1 02 doc Page 20 of 42 2 7 2008 WEP Wired Equivalent Privacy a weak form of access control must have the shared key to communicate WPA Wi Fi Protected Access an improvement on WEP adding TKIP and 802 1X Using TKIP encryption 802 1X is commonly refered to as a Transition Security Network or TSN WPAZ2 an improvement on WPA adding CCMP AES Encryption Using CCMP encryption 802 1X is commonly refered to as a Robust Secure Network or RSN WEP Security The Wireless equivalence protocol is a weak but fairly universal implementation of security which is defined as part of the 802 11 specification If you select this security mode Then you will need to specify Y HauteRoute Web Admin HR DP WIND Mozilla Firefox o ER File Edn View Mistery Bookmarks Tools Mep 4 e a hrp 192 1681 1 chieea html el Cle 3 HauteSpot Salesforce HauteSpot WebStore OF HauteSpot Webimal i HauteSpot Trac ConfreeCall Yi HauteSpet Wiki af HauteSpot Public WLAN j Logon Form 7 Spreed Conference Edit in Contribute 23 Post to Biog Netwo k s System Internet Client Settings Administration rn Interface wireless x Dynamic DNS TTP Sahernel Cheat Authentication amp Encryption ar Security Mode wep AS Default Key 461020304 Key Mode Open Shared Both WEP Encryption 64 bit 128 bit Key 1 Key 2 Key 3 Key 4 Radio Settings Radio Mode 802 119
35. nection Internet Client SSID hautespot Associa tion Associated Status Radio Mode 802 11g Channel 11 2 462 GHz Weather TX Rate 54M Tx Power 23 dBm 200 mW Discovery Signal Noise 59 96 dBm Encryption Enabled DHCP Status Bound Lease Expiration 02 07 08 11 19 35 PM MAC Address 00 0B 6B 56 00 83 UIP Address 192 168 0 233 Netmask 255 255 255 0 Broadcast 192 168 0 255 Gatevay 192 168 0 1 Domain office hautespot Nameservers 192 168 0 3 DHCP Renew Stop Refresh The Internet Client Status page will show you important information regarding your wireless or wired connection Including Wireless Statistics SSID This is the SSID of the access point to which you wish to associate Association This will indicate the status of your connection to your access point If it indicates searching then you are not connected If it shows associated then your wireless link is established Radio Mode Whether your system is operating in 802 11b or g mode Channel The current wireless channel you are associated on TX Rate the transmit speed which your system is running TX Power The transmit power in decibels which your system is running Signal Noise The ratio of signal to noise or SNR The larger the ratio the better your signal Encryption Whether you have WEP WPA or no encryption enable Ethernet Statistics DHCP Status If you are using Dynamic
36. og Networ k s System Dynamic DNS client Administration parasa Dynamic DNS update client Dynamic DNS mP Enabled Internet Chent 5 dyndns org e maaan Service yndns org Discovery User Pass Hostname Save Changes Done BS os E 19216011 HTTP Web Admin The Web Admin menu lets you change the refresh time in seconds of updating web pages Certain pages such as Wireless Statistics have information that continuously is updating such as RSSI Link Quality and Rate When updated quickly the information is current but the units CPU is under a higher load When updated slowly the CPU is less loaded but the information is not as current The seconds can be set to 0 in order to disable refreshing HR IXPWIND_Manual_v1 02 doc Page 18 of 42 2 7 2008 El Edit in Contribute E Post to Blog System Administration Firmware Dynamic DNS mP Internet Client Weather Discovery Done GF HauteRoute Web Admin HR DP WIND Mozilla Firefox OE fie gdt View Hitoy Sockmarks look Help a GA O herpy 192 1681 1 hitp mmni ed L Hautespor Salesforce E HauteSpot WebStore 0 HauteSpot Web mad th HauteSpot Trac j ConfreeCall W HauteSpot Wiki aff HauteSpor Public WLAN j Logon Form a7 Spreed Conference HAUTESP T Network s Web Admin Configuration Web Admin Settings Auto Refresh Rate 5 Port 80 Admin User admin Admin Pass seconds 0 to dasdie SSL Settings Enabled Common Name JE Email Address
37. ost and continue with configuration of your HauteWIND device Broadband Router Configuration Your HauteWIND HR IXPWIND Wireless Weather Station Internet Appliance is designed to connect to the internet as a client device just like your home computer lt requires a network connection that is always on such as cable modem DSL or satellite or in the case of an outdoor system a wireless ISP connection Before configuring your system you should confirm that your router is set for the following 1 NAT Network address translation or static routing must be enabled 2 If NAT is used you should know what your private subnet address is 3 DHCP Dynamic Host Configuration Protocol server must be on or you will need to statically assign IP and routing information HR IXPVWIND_Manual_vl 02 doc Page 13 of 42 2 7 2008 4 5 6 You should know your time zone and the address of a NTP Network Time Protocol server A default is provided If you intend to remotely access your system you will need to configure Port Forwarding to the TCP port of the web browser on the HauteWIND HR IXPWIND default is 80 If you intend to use an IP camera which is connected to your HauteWIND HR IXPWIND then you will need to configure Port Forwarding to the TCP port of the web browser on the IP Camera If you do not know the answers to the above you should contact your service provider or a network consultant for assistance Software In
38. perating Current 0 2A Typical at 12VDC Operating Temperature 0 C to 70 C Optional extended operating temp version available Operating Humidity non condensing 20 to 90 Storage Temperature 40 C to 85 C Storage Humidity non condensing 5 to 95 Radio Module Options HauteWINDi indoor model with no option specified Multi Band Chipset Atheros AR5004 Compliant FCC Part15 UL ETSI 300 328 CE Media Access Protocol CSMA CA Modulation Technology Orthogonal Frequency Division Multiplexing OFDM DBPSK 1Mbps DQPSK 2Mbps CCK 5 5 amp 11Mbps BPSK 6 amp 9Mbps QPSK 12 amp 18Mbps 16 QAM 248 36Mbps 64 QAM 48854Mbps Frequency Band 2 312 2 499 GHz and 5 100 5 900 GHz Radio Type Direct Sequence Spread Spectrum DSSS Operation Channels 11 for North America Current Consumption o Continue Tx lt 750mA o Continue Rx lt 400mA o LINK Mode lt 400mA Form Factor Mini PCI Type IIIA Dimensions 59 60mm x 44 45mm Antenna Connector 2x U FL Connectors Operating Voltage 5V 0 15V Input 3 3V Operating Temp 0 C to 55 C Storage Temp 20 C to 70 C Operating Humidity 5 95 Typical Speed Modulation IEEE Specs Mbps HR IXPWIND_Manual_v1 02 doc Page 8 of 42 2 7 2008 Enclosure i Option indoor e 4 72 x4 72 x1 69 extruded aluminum case e Front plate with holes for Ethernet port RS 232 port power indicator light and status light e RP SMA type antenna connector standard Can be opt
39. pot net HauteSpot Networks Corporation will provide one 1 year of online assistance for all registered product Proper documentation and verification of defect is required Customers should include Hardware and Software product serial number in every service request Restrictions No warranty will apply if the Hardware and or Software collectively Product i has been altered except by HauteSpot Networks Corporation ii has not been installed operated repaired or maintained in accordance with instructions supplied by HauteSpot Networks Corporation in the enclosed documentation or iii has been subjected to abnormal physical thermal or electrical stress misuse negligence or accident In addition Products are not designed or intended for use in i the design construction operation or maintenance of any nuclear facility ii navigating or operating aircraft or iii operating life support or life critical medical equipment and HauteSpot Networks Corporation disclaims any express or implied warranty of fitness for such uses HauteSpot Networks Corporation shall not be responsible for Customer s or any third party s software firmware information or memory data contained in sorted on or integrated with any Product returned to HauteSpot Networks Corporation whether under warranty or not Customer is responsible for backing up its programs and data to protect against loss or corruption HauteSpot Networks Corporation warranty ob
40. r 30 180 in Hg Rainfall hourly 0 00 in Rainfall today 0 00 in DevPoint 41 1 F Save Changes Stop Refresh The first tab allows you to specify which sensor type you are using view the weather statistics enable and disable the weather server and start and stop the server The Last Updated field indicates the last time a successful update was made to the target weather network Sensor Configuration CCAA Cual Ele ton View Mistery Bookmarks Tools Mep 4 G L np 192 168 1 4 weather htmi eection sensors ib Cle L HauteSpet Salesforce E HauteSpot WebStore OF HauteSpot Webimal i HauteSpot Trac ContreeCall Y HauteSpot Wiki g HauteSpor Public WLAN j Logon Form om Spreed Conference E Cdit in Contribute E Post to Blog Networks Reboot Required System Weather Server Settings Administration Firmware Dyaasmic ONS Weather Sensor Configuration Server Configuration mP Internet Client Weather Anemometer Configuration Oucovery Sensor update interval 20 Seconds between sever updates 5 2700 Sensor polling interval 3 Seconds between sensar polling O 6 20 Compass North Offset O Depress offset from moan Compass Reverse Mounted upride down Units of Measurement Wind Speed Units Miles per hour Temperature Units Fahrenheit Barometric pressure Units inches of mercury w Rainfall Units inches Save Changes Restart Server Done Doma E 1216811 Q The Sensor Configuration tab allows you to set the upda
41. rees that it will be bound by the license agreement once the package is opened or its seal is broken HauteSpot Networks Corporation does not warrant any software under this Agreement Warranties if any for the software are contained in the license agreement that governs its purchase and use 7 Return Policies HauteSpot Networks Corporation systems and parts that are purchased directly from HauteSpot Networks Corporation by an end user Customer may be returned by Customer in accordance with HauteSpot Networks Corporation Return Policy in effect on the date of the invoice 8 Exchanges From time to time HauteSpot Networks Corporation may in its sole discretion exchange products or portions of a product Any exchanges will be made in accordance with HauteSpot Networks Corporation s exchange policies in effect on the date of the exchange 9 Products HauteSpot Networks Corporation s policy is one of on going product update and revision HauteSpot Networks Corporation may revise and discontinue products at any time HauteSpot Networks Corporation will ship products that have the functionality and performance of the products ordered but changes between what is shipped and what is described in a specification sheet or catalog are possible Spare parts may be new or reconditioned HR IXPWIND_Manual_vl 02 doc Page 40 of 42 2 7 2008 10 NON HauteSpot Networks Corporation Products Hautespot Networks Corporation sells the products of reput
42. roducts 9 10 NON HauteSpot Networks Corporation Products 9 11 Limitation of Liability 9 12 Service and Support 10 13 Dispute Resolution 10 14 Headings 10 HR IXPWIND_Manual_v1 02 doc Page 30 of 42 2 7 2008 Technical Support Policy If you are looking for support for Engenius Senao products such as any of the Product Prefix with EL NL EMP EOC ECB please call Engenius Technical Support at 888 735 7888 or send an email to support engeniustech com Free limited end user technical support service is available for 30 days after the purchase of HauteSpot Networks Labeled products by e mail ONLY support hautespot net This is subject to support staff availability and will be responded to on a first come first serve basis with no commitment for response time You may also find support though our on line tutorials and our web forum If you obtained your product from a reseller please contact your reseller for support You can subscribe for Extended Support Program ESP for priority support service Only ESP subscribers can receive the benefit of phone support service The Extended Support Program details are e 299USD for one year 499USD for 2 years or 599USD for 3 years pease contact sales hautespot net for more information e No Cancellations and no prorated refunds e Services Include e Priority response to emailed questions same day if possible no more than 48 business hours holidays are not inclu
43. rs will then select a third arbitrator who shall be the presiding arbitrator The arbitration hearing shall take pace in California and will be governed by the United States Federal Arbitration Act to the exclusion of any inconsistent state laws The arbitrators shall base their award on the terms of this Agreement and will follow the law and judicial precedents that a United States District Judge sitting in California would apply to the Dispute The arbitrators shall render their award in writing and will include the findings of fact and conclusion of law upon which their award is based Judgment upon the arbitration award may be entered by any court of competent jurisdiction The existence or results of any negotiation mediation or arbitration will be treated as confidential Notwithstanding the foregoing either party will have the right to obtain from a court of competent jurisdiction a temporary restraining order preliminary injunction or other equitable relief to preserve the status quo or prevent irreparable harm although the merits of the underlying Dispute will be resolved in accordance with this paragraph 14 Headings The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions and no construction or inference shall be derived therefrom REV 12 06 HR IXPWIND_Manual_v1 02 doc Page 42 of 42 2 7 2008
44. s HauteSpot Networks Corporation labeled warranty HauteSpot Networks Corporation warrants the product sold under its name to be free of defects in materials and workmanship for a period of one year from the date of invoice This warranty does not applied to products that are opened altered or defaced are not used in accordance with instructions and the normal intended use or require replacement due to normal use natural disaster rust or corrosion lightning strike power surge physical damage to internal or external parts Defective items may be repaired or replaced at the sole discretion of HauteSpot Networks Corporation HauteSpot Networks Corporation HauteSpot Networks warrants that for a period of one 1 year from the Start Date the HauteSpot Networks Corporation hardware Hardware purchased by Customer will be free from defects in materials and workmanship under normal authorized use consistent with the product instructions This product warranty extends only to the original purchaser Customer s sole and exclusive remedy and the entire liability of HauteSpot Networks Corporation its suppliers and affiliates under this warranty is at HauteSpot Networks Corporation s option either i to replace the Hardware with new or reconditioned Hardware ii to correct the reported defect or iii to refund of the purchase price of the Hardware Software Warranty HauteSpot Networks Corporation warrants that for a period of one year
45. seal intact To ensure product remains in good condition do not use the product box as the shipping box repackage in another box with appropriate packing materials Contents of the package not matching the information on the RMA form will be cause for return of ALL equipment Items being returned for a sales credit are subject up to a 20 restocking fee subject to HauteSpot Networks return policy Proof of Purchase is required Only available within 30 days of purchase from HauteSpot Networks Allow up to 3 weeks to receive your refund HR IXPWIND_Manual_v1 02 doc Page 38 of 42 2 7 2008 TERMS AND CONDITIONS OF SALE PEASE READ THIS DOCUMENT CAREFULLY IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU This Agreement contains the terms and conditions that apply to your purchase from HauteSpot Networks Corporation HauteSpot Networks that will be provided to you Customer on orders for computer systems related products and or services and support sold in the United States By accepting delivery of the computer systems other products and or services and support described on that invoice Customer agrees to be bound by and accepts these terms and conditions THESE TERMS AND CONDITIONS APPLY i UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH HAUTESPOT NETWORKS CORPORATION IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN OR ii UNLES
46. ser name admin 7 Enter the password hautespot no quotes 8 You should now see the main status page for the HauteWIND HR IXPWIND fie Eder View History Sookmarts Tools Help 4 GS G mpns2168117 gt l Cl L Hautespor Salesforce E HauteSpot WebStore 0 HauteSpot Web mad th HauteSpot Trac ConfreeCall WN HauteSpot Wiki aff HauteSpet Public WLAN j Logon Form af Spreed Conference E Edit in Contribute E Post to Blog HAUTESP T Networks System Administration panies HR IXP WIND ener ons Uptime 1 minute 58 seconds Internet Client Product HR IXP WIND Weather Discovery FW Version v1 1 0 r1541 10 12 07 17 09 28 Done Sinz E mie Q There are two main sections of every management page The left side is your menu area for navigation through configuration The center to right side of the page is the configuration area System Lets start at the top with the system page The system page shows you some vital information for the HauteWIND HR IXPWIND including the time and date temperatures of board voltage the HR IXPWIND_Manual_v1 02 doc Page 15 of 42 2 7 2008 board is receiving the uptime of the unit the version of the firmware you are currently using and the last time the firmware was updated Administration Next is the Administration menu Here you can do things such as account management page refresh times configuration backups and factory reset Time amp Date The Time amp
47. sured from the date of the invoice HauteSpot Networks Corporation may invoice parts of an order separately Orders are not binding upon HauteSpot Networks Corporation until accepted by HauteSpot Networks Corporation Any quotations given by HauteSpot Networks Corporation will be valid for the period stated on the quotation Customer agrees to pay interest on all past due sums at the highest rate allowed by law 4 Shipping Charges Taxes Separate charges for shipping and handling will be shown on HauteSpot Networks Corporation s invoice s Unless Customer provides HauteSpot Networks Corporation with a valid and correct tax exemption certificate applicable to the product ship to location prior to HauteSpot Networks Corporation s acceptance of the order the Customer is responsible for sales and all other taxes associated with the order however designated except for HauteSpot Networks Corporation s franchise taxes and taxes on HauteSpot Networks Corporation net income If applicable a separate charge for taxes will be shown on HauteSpot Networks Corporation s invoice HR IXPWIND_Manual_v1 02 doc Page 39 of 42 2 7 2008 5 Title Risk of Loss Title to products passes from HauteSpot Networks Corporation to Customer on shipment from HauteSpot Networks Corporation s facility Loss or damage that occurs during shipping by a carrier selected by HauteSpot Networks Corporation is HauteSpot Networks Corporation s responsibility Loss or damage that occ
48. t Select Time Zone Province State Prefecture Required APES Pim R takes about 1 day for our database to update a of our web servers anc place your station on you Units Both Country i local forecast page Atso fwe dont have current Matris I English Required data from your station then we will renove it automatically from the list until we pet the nert gt poo En Required poate Also make sure you have correcty enter Favornes o Elevation M your ID in al capitals The password is case Yonder o sensitive too Photos Latitude 0 00000000 Tm Still Not Seeing My Data TopPnot a PndLocton Lonpinade 000000000 Banner a Make sure that your computers system dock an cmProm e your weather station s console clock are set to th correct time in the correct tme zone If the time is incorrect you will be sending archive data instea pry of tive Gata Otherwise contact support United States This Page Doesn t Work Done Biss E sua Q Once you have created your user account and station retain this information so that you can configure your HauteWIND HR IXPWIND CWOP Configuration Citizen Weather Operator Program is a non commercial weather service that provides real time weather information via the Internet It is designed and operated by amateur radio operators and NOAA CWOP allows users to set up reporting locations Reporting stations are qualified for quality of instruments and reliability The HauteWIND
49. t and it will be needed to be sent back for repair If a bad firmware image or invalid firmware image is uploaded you will see HR IXPWIND_Manual_v1 02 doc Page 17 of 42 2 7 2008 Previous Update Failed Bad Image 22 Do Not Power Cycle until you have a Successful Firmware Update First try and upload the firmware image again if still unsuccessful call your distributor for a valid firmware image or download one from the HauteSpot support page Note you can only update your unit with the firmware specified for your product Dynamic DNS The HauteRoute OS has a Dynamic DNS update client built in the supports three free popular Dynamic DNS services dydns org no ip com and zoneedit com By providing your username password and a hostname the HauteWIND HR IXPDX will update to the selected DNS service The Dynamic DNS update client is started restarted only when a DHCP address has been bound to an interface its assumed that if your using static IP s you have no need for Dynamic DNS Use the account information and host name that you created earlier to populate this screen Y HauteRoute Web Admin HR DP WIND Mozilla Firefox JOE File Edn View History Bookmarks Tools Mep e AS 11 rup 192168 4 dyeidos hems 1 Ci j Hautespor Salesforce E HauteSpot WebStore 0 HauteSpot Webimad i HauteSpot Trac ConfreeCall W HauteSpot Wiki aff HauteSpot Public WLAN j Logon Form of Spreed Conference E Edit in Contribute E Post to Bl
50. t configurations d Make sure that you are using straight through Ethernet cables between your Ethernet hub and the HR IXP i For use with a computer direct connection use a cross over cable provided with system between the HR IXP and your computer ii For use with a Ethernet switch network connection use a straight through cable between the HR IXP and your switch Hardware Reset to Factory Default or Reboot of System All HR IXP systems have a reset switch which will allow you to either reboot the system keeping the configuration details or reset the system to factory defaults To reboot the system without resetting configuration press and hold the reset switch on the board for 1 second then release To reset the system press and hold the reset switch on the board for 5 seconds The system will revert to its preset factory defaults with an IP address of 192 168 1 1 Finding Lost IP Addresses Install the HSDiscover utility on your computer Attach both the HR IXP and the computer to the same Ethernet switch and then run a scan from within HSDiscover If your HR IXP is running you will see it listed along with it s current IP address If the IP address does not match that of your computer change your computer s address to match that of the HR IXP Then open a web browser to the IP address of the HR IXP and set the address to whatever is required for your situation Damage to Radio Modules or Compute Boards There are no
51. t warranty period 1 year HauteSpot Networks will have to secure customer s credit card with MSRP of the product until the defective product is returned The defective product will have to be received by HauteSpot within 15 days from the ship date to avoid charges to your credit card Proof of Purchase is required Only available to the products that are still under warranty please note All return products that are shipped back by customer after the Advance Replacement Service products from the Advance Replacement Service will be tested If the test result of the problem products shows issues that are not covered by warranty then the customer will be charged with repairing fee starting at 75 00 per unit If the item is determined to be functional according to specifications listed or otherwise advertised by HauteSpot Networks or one of our engineers a 20 restocking fee will be applied Be careful you understand what you are buying We will be happy to answer any questions to the best of our knowledge prior to the sale We respect your time pease respect ours HR IXPWIND_Manual_vl 02 doc Page 37 of 42 2 7 2008 Credit Memo Return for Credit within 30 days of purchase CUSTOMER MUST NOTIFY HAUTESPOT NETWORKS WITHIN 30 DAYS AFTER RECEIVING THE ITEM OF ANY PROBLEM THAT MAY REQUIRE A RETURN AND REFUND ALL products being returned for credit must be in the original box with all accessories and in NEW UNUSED condition with the factory
52. te intervals the polling intervals compensation for magnetic north deviation and units of measure Some of these values may or HR IXPVWIND_Manual_vl 02 doc Page 25 of 42 2 7 2008 may not be present depending on the weather sensor you are using Consult the documentation of your weather sensor for details on configuring these values Networ k s System A Administration Weather Server Settings Firmware ld ons Weather Sensor Configuration Server Configuration Internet Client Status Weather Weather Underground Discovery Enable y Station ID KCASANLU 14 vigile this station Password pass ord Citizen Weather Observer Enable Y CWOP ID cwasas Viet te grater CWOP Pass bm123 CWOP Server rotate aprs net CWOP Server Port password HAMweather Enable Y HAMweather StationID MAUTESPOT Visit this station HAMweather pass password WeatherBuc Enable 7 WeatherBug Staton ID D01854 Staten Data WeatherBug Stabon Num 4213 WeatherBug pass password The last tab is the most important as it allows you to set the target network information for weather static uploads First make sure that you check the enable button Then enter the station id which you created on Weather Underground CWOP HAMWeather or WeatherBug Alternatively you can select the Signup link next to each of the services in order to create an account then input the account information on this page Finally enter the password for your user account on Weather Underground
53. tion from Console ethernet Cabie_ Texas Instruments or AAG m Electronica The personal Ethernet Cable PES weather station is not included with the HauteWIND product 2 Setup an account or set of accounts with backend weather monitoring service such as Weather Underground CWOP HAMWeather or WeatherBug 3 Setup a Dynamic DNS account with DynDNS No IP or ZoneEdit optional 4 Make sure that your broadband router is configured properly with DHCP and DNS supported Install the HSDiscover client software on your MS Windows computer Configure your HauteWIND HR IXPWIND for your network Configure your HauteWind HR IXPWIND for your selected back end weather monitoring services 8 Test your hardware by attaching the personal weather station to the HauteWIND device Broadband Router NODO Technical data Network Processor Board e Intel XScale IXP420 266MHz Processor 32Mbytes SDRAM 16Mbytes Flash Two Type III Mini PCI Socket 10 100 Base TX Ethernet Port 1Kbyte Serial EEPROM Watchdog Timer Passive Power Over Ethernet Reverse Voltage Protection 12 48VDC Outdoors 9 20VDC Indoors e Direct Power via 2 5mm barrel connector 9 to 20VDC Input Voltage Range Indoors e 4 5W Available for each Mini PCI Socket HR IXPWIND_Manual_v1 02 doc Page 7 of 42 2 7 2008 2 5W Typical Operating Power without Mini PCl 0 C to 70 C Operating Temperature Extended operating temp version available RS 232 serial port O
54. troduction The HauteWIND HR IXPWIND supports standard 802 11 protocol The HauteWIND HR IXPWIND uses an embedded operating system and is designed to be simple to administrate Default Configuration The HauteWIND HR IXPWIND ships with a base configuration as follows IP Address 192 168 1 1 Netmask 255 255 255 0 24 Gateway none Userid admin Password hautespot Connecting to the HauteWIND HR IXPWIND using HTTP The HauteWIND HR IXPWIND supports web administration over the Ethernet port 1 2 4 Attach a computer to the Data In side of your power over Ethernet adapter using a cross over cable or hub Power on your HauteWIND HR IXPWIND using the included wall supply Assign your computer to a static address of 192 168 1 15 with a subnet mask of 255 255 255 0 Using a web client such as Firefox Highly Recommended over Internet Explorer connect to http 192 168 1 1 HR IXPWIND_Manual_v1 02 doc Page 14 of 42 2 7 2008 Mozilla Firefox Start Page Mozilla Firefox File Edit View History Bookmarks Tools Help E e ga A Tac ETA Wa gt TO harvey G linux E hautespot C videolan C maillist J Firefox Start Authentication Required Enter username and password for HauteRoute Admin at http 192 168 1 1 User Name Password Use Password Manager to remember this password About Mozilla Waiting For 192 168 1 1 6 Enter the u
55. urs during shipping by a carrier selected by Customer is Customer s responsibility Title to software will remain with the applicable licensor s 6 Warranties THE LIMITED WARRANTIES APPLICABLE TO HAUTESPOT NETWORKS CORPORATION BRANDED PRODUCTS ARE INCLUDED IN THE DOCUMENTATION ALONG WITH THE PRODUCTS OR IN THE ABSENCE OF PRODUCT SPECIFIC WARRANTY THE BLANKET PRODUCT WARRANTY WILL APPLY AND THERE ARE NO WARRANTIES FOR SERVICES HAUTESPOT NETWORKS CORPORATION MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN THIS SECTION AND IN HAUTESPOT NETWORKS CORPORATION APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE ANY SUCH WARRANTIES WILL BE EFFECTIVE AND HAUTESPOT NETWORKS CORPORATION WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES ONLY UPON HAUTESPOT NETWORKS CORPORATION RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED HAUTESPOT NETWORKS CORPORATION DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HAUTESPOT NETWORKS CORPORATION RESPONSIBILITY FOR WARRANTY CLAIMS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN HAUTESPOT NETWORKS CORPORATION APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE HauteSpot Networks Corporation reserves the right to modify its warranty at any time in its sole discretion All software is provided subject to the license agreement that is part of the package Customer ag
56. user serviceable parts in the HR IXP If you suspect that your radio modules or compute board are damaged call HauteSpot Networks to request RMA support In most cases opening the case of your HR IXP system will void your warranty unless directed to do so by HauteSpot Networks Technical Support Staff HR IXPWIND_Manual_v1 02 doc Page 28 of 42 2 7 2008 Blanket Product Warranty Return Policy Support Policy and Terms and Conditions for Sale Revision 1 H Revised December 11 2006 HR IXPWIND_Manual_v1 02 doc Page 29 of 42 2 7 2008 Table of Contents Table of Contents 2 Technical Support Policy 3 Blanket Product Warranty 4 Warranty Start Date 4 Hardware Warranty 4 Appropriate Use 4 Manufacturer labeled warranty 4 HauteSpot Networks Corporation labeled warranty 4 Software Warranty 4 Warranty Claims 4 Restrictions 5 Disclaimer 5 Limitation of Liability 5 International Shipment Policy 6 Excluded Countries 6 Payment 6 Return Policy 6 Warranty Service Damaged units are not covered 6 Repair 6 Even Exchange 6 Advance Replacement Service 7 Advanced Replacement Request NON DOA 7 Credit Memo Return for Credit within 30 days of purchase 7 TERMS AND CONDITIONS OF SALE 8 1 Other Documents 8 2 Governing Law 8 3 Payment Terms Orders Quotes Interest 8 4 Shipping Charges Taxes 8 5 Title Risk of Loss 8 6 Warranties 8 7 Return Policies 9 8 Exchanges 9 9 P
57. valid Resale Certificate on file before products are shipped Otherwise sales tax will be applied On sales outside the United States all required duties licenses and fees shall be payable by the BUYER in addition to the stated prices If you would like to pay by wire transfer pease call us at 805 541 9477 for more details Return Policy Warranty Service Damaged units are not covered We offer a 30 day warranty against DOA product Any damage suspected due to shipping must be reported within 7 days of receipt All returns will have to be verified by HauteSpot Networks Technical Support and or Customer Service before processing a RMA All products being returned under this RMA must be shipped PREPAID If the repair is under warranty HauteSpot Networks will return the product to the customer within the 48 continental US Ground Service at no charge Expedited shipping methods international shipping and custom fees are charged to the customer For non warranty items customer pays for all return shipping costs HR IXPWIND_Manual_v1 02 doc Page 36 of 42 2 7 2008 Repair Free of charge under warranty period 1 year Customer needs to send product that is under warranty back for warranty repair Warranty covers parts labor and shipping Proof of Purchase is required Even Exchange Free of charge for DOA units Reported within 7 days HauteSpot Networks will replace DOA unit with a new unit of the same product Old unit
58. will be sent back to HauteSpot Networks first Replacement unit will be shipped to customer usually within 72 hours upon received Proof of Purchase is required Only available within 30 days of purchase from HauteSpot Networks and reported within 7 days Advance Replacement Service CUSTOMER MUST NOTIFY HAUTESPOT NETWORKS WITHIN 30 DAYS AFTER RECEIVING THE ITEM OF ANY PROBLEM THAT MAY REQUIRE AN ADVANCE REPLACEMENT Our replacement policy requires that we receive a DEFECTIVE item for evaluation prior to sending out a replacement In the event a customer requires immediate replacement of a DEFECTIVE part or item provided we have one the customer will be responsible for the cost of replacement until it is determined to be justifiable under the terms of this agreement HauteSpot Networks will have to secure customer s credit card with MSRP of the product until the DOA product is returned The defective product will have to be received by HauteSpot Networks within 15 days from the replacement ship date to avoid charges to your credit card Proof of Purchase is required Only available to the products that are still under warranty Advanced Replacement Request NON DOA CUSTOMER MUST NOTIFY HAUTESPOT NETWORKS WITHIN 30 DAYS AFTER RECEIVING THE ITEM OF ANY PROBLEM THAT MAY REQUIRE AN ADVANCE REPLACEMENT HauteSpot Networks will send replacements out to customer first with a service charge of 25 00 pus shipping for products within produc

HR-WRAPxx Series - HauteSpot Networks Corporation

Contents

Download Pdf Manuals

Related Search

Related Contents