TSP100IIU Hardware Manual
Contents
1. A WARNING 1 Do not touch the cutter blade o There is a cutter inside the paper outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress o The printer cover can be opened when replacing the paper However since the cutter blade is on the inside of the printer cover be careful not to place your face or hands too close to the cutter blade 2 During and immediately after printing the area around the thermal head is very hot Do not touch it as you could be burned 3 Unplug the equipment immediately if it produces smoke a strange odor or unusual noise and contact your dealer for advice 4 Never attempt to repair this product yourself Improper repair work can be dangerous 5 Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock 12 4 CAUTION 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Do not operate the cover open lever while pressing on the printer cover with your hand Do not push the cover open lever and open the printer cover when printing is in progress or when the auto cutter is operating Do not push out paper while the printer cover is closed The heating element and the driver IC of the thermal head are easily damaged Do not touch them with metal objects sandpaper2. TSP100 lt futurePRNT Hardware Manual Model TSP143IIU Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This statement will be applied only for the printers marketed in U S A FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable For RF interference suppression if a ferrite core
3. etc Printing quality may suffer if the thermal head heating element becomes soiled by being touched with your hands Do not touch the thermal head heating element There is a risk of damage to the driver IC of the thermal head from static electricity Never directly touch the IC The printing quality and working life of the thermal head cannot be guaranteed if any paper other than that recommended is used In particular paper containing Na K C1 may drastically reduce the working life of the thermal head Please exercise caution Do not operate the printer if there is moisture on the front surface of the head from conden sation etc A printed piece of thermal paper may become electrically charged If the printer is placed vertically or mounted on a wall the cut piece of paper may stick to the printer instead of falling Beware that this could cause a problem if you use a stacker that stores the pieces of paper that fall freely Do not change the paper width during use The thermal printing head rubber roller and cutter wear differently according to the paper width This can cause the printing or cutter movement to malfunction Do not transport the printer with its cover open and holding it by the cover Do not forcibly pull on the interface cable power cord or cash drawer cable that is connect ed To detach a connector make sure to grasp it at the connector portion without applying excessive stress on the connector at the printe
4. is provided with this device affix it to the interface cable Statement of The Canadian Department of Communications Radio Interference Regulationst This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada The above statement applies only to printers marketed in Canada Trademark acknowledgments TSP100II Star Micronics Co Ltd Notice e All rights reserved Reproduction of any part of this manual in any form whatsoever without STAR s express permission is forbidden e The contents of this manual are subject to change without notice e All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them e The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 2010 2011 Star Micronics Co Ltd TABLE OF CONTENTS 1 Unpacking and Installaatio Msssssssssessescssssissisesisvesssecsssstssesevssiesessssessevissso srereresisssssisive evesesesisov viss s evsvesssss s 1 P 15 orre 9 s P E A E Ny E A E E E AE 1 1 2 Choosing a place for the printer ssssssssssseserssssssssssesteesessnssssssteeseesssssssseeseerssessnsssssereserosnssssssteeseosnsssssseeseee 2 1 3 Nomenclature snsssousmnennne sos nena ERAAN E ee 3 2 OAC NS ass crap aspects cust
5. the cutter and turn it in the direction of the arrow shown on the right until the rear cover is opened CAUTION Ifthe printer cover does not open easily do not force the printer cover open Consult the dealer for repairs 5 Open the printer cover remove any jammed paper and then reinstall the paper roll 6 Install the front cover 8 Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt To prevent such a problem paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically Such cleaning is recommended to be carried out once six month or one million lines 8 1 Cleaning the Thermal Head To remove the dark paper dust that has accumulated on the thermal head surface wipe it clean with cotton swab or soft cloth dipped in alcohol ethanol methanol or isopropyl alco hol Note 1 The thermal head is easily damaged so clean it with a soft cloth taking care not to scratch it Note 2 Do not attempt to clean the thermal head immediately after printing when the thermal head is hot Note 3 Beware of the risk of damaging the thermal head as a result of static electricity that may be created during cleaning Note 4 Turn the power ON only after the alcohol has dried completely 8 2 Cleaning the Rubber Roller Use a dry soft cloth to wipe off the dust that may have accumulat
6. vas nud oc ated E ETAs oSer EEEa AEAEE SENA REELLE i E i LENE EET 4 Ves Product SN SS staccato cee eee ee 4 2 2 Operation MOU ES oo cxcssecericctsteeninessadelmnai tera ceantnndia nace re area iarin mean amarante 4 Di DUD EE E E AT A A EE Asis EE niu diamante 5 3 1 Connecting the Power Cord scanulassantaninndeantwasnsenandamaanainiatinnndniantanninnaniaras 5 3 2 Connecting the USB Cable to the Printer sesssssseresssssssssssssesersssssssssesseeesossnsssssseeessessessessterserssesssssseeseee 6 3 3 Connecting toa Peripheral Units ertissa rasi tE NEEN 7 3 4 Turning Power On and Power Off ssssssssessseesssssssseeseeeseessssssessteserosnsssssssesteeonsssssseesrereresssssessterseessessssssereeee 8 3 5 Loading th Paper Roll iccccsscoascsccsarcaeitcaaciecersnactnnrdcce wa nacaan natin ean anenincnnnnnimnnananiaen 10 A Attaching ENE ACCESSOMICS sovuississassaceuessssvvavacousouivenesesssaeuadovunpavvedat ssvuedeuaassaveveassss patemtoninnenvenasadavedeeanvinannies 14 41 Attaching the Upper UI eas acesarsrnssesancaustansrnsctacensacandaeinuetinde nad oanennidadsnieannimeneiers 14 a2 Attaching the Holder Plate icceoiccrcincncseiamaneunaciicunmnnciinaanenmunmnmumemnanenion 15 4 3 Attaching the Rubber Feels caacewnuindinaninnndnaranin amnesia 17 5 Thermal Roll Paper Specification sesescessessccsecececsoscecsoscscscecsoecscscscsesoscscessesosesosssesoocscssoeseosseseosososoeseosee 18 5 1 Roll paper specification eessssssssses
7. 041 Mitsubishi HiTec Paper Flensburg GmbH TF50KS E2D Nippon Paper In dustries and P300 P310 KSP paper types are recommended Width 79 5 0 5 mm 57 5 0 5 mm when the paper roller holder is used Outer roll diameter 983 mm or less Take up paper roll width 80 mm or 58 mm when the paper roller holder is used Core outer inner diameter Core outer 018 1 mm Printed surface Core inner 12 1 mm Outer edge of roll Tail end handling Do not use paste or glue to secure the roll paper or its core Do not fold the tail end of the paper 5 2 Recommended paper Note 1 The print density may vary depending on the type of roll paper and operating environment 2 A reader or scanner may not be able to scan a printed bar code or characters depending on the print density Make sure that your reader or scanner is able to scan correctly beforehand Manufacturer Product name Quality characteristics Use Paper thickness um P220AG normal type paper 65 thickness sean tae HP220A high image stability paper 65 thickness Mills Limited ae i HP220AB 1 high image stability paper 75 thickness Mitsubishi HiTec Pa oi Tea Gubi F5041 normal type paper 60 thickness PD150R normal type paper 75 thickness Oji Paper Co Ltd PD160R high image stability paper 65 75 thickness PD450 normal type paper 65 thickness i TF50KS E2D normal type paper 59 thickness Nippon Paper Industries TF60
8. ER lamp on the control panel lights up 3 4 2 Turning Power Off System Off Mode There are two ways to turn off the power 1 Turning power off manually Unplug the power cord and disconnect the USB cable 2 Turning power off automatically Turn off the computer The printer also turns off when the computer enters stand by or hibernates However the printer continues to receive a very small amount of electricity from the power To completely turn off the printer unplug the power cord and disconnect the USB cable A CAUTION e Depending on the computer that is connected to the printer the printer may not enter the system off mode even if the computer is turned off To completely turn off the printer unplug the power cord and disconnect the USB cable e Depending on the type of hub used the printer may not enter the system off mode even if the computer is turned off To completely turn off the printer unplug the power cord and disconnect the USB cable A Precautions regarding USB connections 1 Depending on the settings and configurations the printer may not operate correctly with some computers even if they meet the conditions for the connection environment In addition operation is not guaranteed for connections through a USB hub or USB extension board or for home built or modified computers 2 Connect the USB cable directly to the computers USB port If the printer is connected through a USB hub or other devic
9. KS E normal type paper 75 thickness 7 A P320RB 2 color paper Red amp Black 65 thickness Dale Spc aly P320BB 2 color paper Blue amp Black 65 thickness Papers Inc KSP P300 P310 normal type paper 57 58 thickness Note The P300 P310 KSP paper types cannot be used when the printer is positioned vertically Note Access the following URL for the information of the recommended paper http www star m jp eng d1 dl02 htm 18 6 Control Panel and Other Functions 6 1 Control Panel POWER lamp Green LED by Lights when the power is ON A r QO Important This printer is not equipped with a power switch After plugging the power cord into an AC outlet the printer power will be FEED button turned on for the first time when the USB ERROR lamp Red LED cable is connected to a computer that is turned on POWER lamp Green LED ERROR lamp Red LED Indicates various errors in combination with POWER lamp FEED button Press the FEED button to feed roll paper 6 2 Lamp Indicator 1 Printer Status POWER Lamp ERROR Lamp Printing Errors Refer to next page Refer to next page Note Depending on the USB port used it may take a short time for the printer to enter the system off mode after the computer is turned off aoe 2 a recoverable errors POWER Lamp ERROR Lamp Recovery Conditions Cover open error Automatically recovered after the printer cove
10. available as an option External buzzer model BU01 24 A Never use the external buzzer command if you connect a device such as a cash drawer other than an external buzzer It could damage the connected device and the printer circuit Refer to the separate Programmer s Manual for details on commands The status of the compulsion switch can be known from the status command Refer to the separate Programmer s Manual for details Minimum resistance for coils L1 and L2 is 24 Absolute maximum ratings for diodes D1 and D2 Ta 25 C are Average Rectified Current Io 1A Absolute maximum rating for transistors TR1 and TR2 Ta 25 C are Collector current Ic 2 0 A When the printer enters the print ready mode Q4 in the drive circuit is off Therefore the voltage supplied to peripheral devices is the VCC voltage approximately 3 3 V 99 10 Specifications 10 1 General Specifications 1 Printing method Direct line thermal printing 2 Print speed Max 1200 dots sec 150 mm sec 3 Dot density Standard 8 dots mm 203 dpi 4 Printing width Max 72 mm 5 Roll paper Refer to chapter 5 for details on the recommended roll paper Paper width 79 5 0 5 mm 57 5 0 5 mm when the paper roll holder is used Roll diameter 83 mm or less 6 Overall dimension 142 W x 204 D x 132 H mm 7 Weight 1 72 kg without roll paper 8 Noise Approx 50 dB Note The noise measurements listed above were obtained ac
11. cording to conditions established by this company The noise measurements may vary depending on the type of paper used type of printing and operating environ ment 132 mm 204 mm J 10 2 Auto Cutter Specifications 1 Cutting frequency 2 Thickness of 10 3 Interface paper 1 Specifications Printer class and vendor class compatible 2 Connector Type B connector DUSB BRA42 T11 D2 FA manufacturer DDK or equivalent Max 20 cuts per minute 65 85 wm USB 2 0 full speed Type B Pin No Signal name Function 1 VBUS USB Power pin 5V DC 2 2 D Serial Date 3 3 D Serial Date 4 GND Signal ground 10 4 Electrical Characteristics 1 Input Voltage 2 Current Consumption System off mode Print ready mode ASCII character continuous printing Approx 34 W AC 100 240 V 10 50 60 Hz Approx 0 05 W on average Approx 0 76 W on average 30 D gt 10 5 Environmental Requirements 1 Operating Temperature 5 C to 45 C Humidity 10 to 90 RH without condensation RH g0 eee 34 C 90 RH 80 40 C 65 RH 60 f ne ea ence ene c eee tbe eee h 45 C 50 RH Relative humidity 40 Operating environment 0 10 20 30 40 50 Temperature C Operating temperature and humidity range 2 Transport storage except for paper Temperature 20 C to 60 C Humidity 10 to 90 RH without conde
12. do not touch it gt This symbol is placed near the cutter Never touch the cutter blade as you could injure your fingers This symbol is placed near the peripheral drive connector Do not connect this to a telephone This symbol label or stamp is placed near the screws securing the case or the protective plate which should not be opened by individuals other than service personnel Individuals other than service personnel should not remove these screws High voltage areas in the case can be dangerous gt gt amp Thermal head ES R AA 0G 7 3 Releasing a Locked Cutter If the auto cutter locks up disconnect the USB cable and unplug the power cord to turn the printer off Then reconnect the USB cable and plug in the power cord to turn the printer on If restarting the printer does not release the locked cutter follow the steps below A WARNING Since working on the cutter may be dangerous be sure to turn off the printer first 1 Unplug the power cord and disconnect the USB cable 2 Remove the front cover to reveal the auto cutter Front cover Auto cutter 3 Remove any jammed paper CAUTION Be careful not to damage the printer while removing any jammed paper Since the thermal print head is particularly sensitive be sure not to touch it D4 4 Insert a Philips screwdriver into the manual operation hole on the side of
13. e 1 2 Choosing a place for the printer Before actually unpacking the printer you should take a few minutes to think about where you plan to use it Remember the following points when doing this v Choose a firm level surface where the printer will not be exposed to vibration v The power outlet you plan to connect to for power should be nearby and unobstructed v Make sure that the printer is close enough to your host computer for you to connect the two v Make sure that the printer is not exposed to direct sunlight v Make sure that the printer is well away from heaters and other sources of extreme heat v Make sure that the surrounding area is clean dry and free of dust v Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes v Make sure that the room where you are using the printer is not too humid v When disposing of the printer obey local regulations v This device employs a DC motor and switches that have an electrical contact point Avoid using the device in environments where silicon gas can become volatile A WARNING v Shut down your equipment immediately if it produces smoke a strange odor or un usual noise Immediately unplug the equipment and contact your dealer for advice v Never attempt to repair this product yourself Improper repair work can be dangerous v Never disassembl
14. e the printer may not operate correctly 3 This printer requires an electrical current of 100 mA USB port or more for a given length of time during operations such as startup If the electrical current is less than 100 mA the following de vices may malfunction o This printer e Devices connected to the computers other USB ports 3 5 Loading the Paper Roll 3 5 1 Using 79 5 mm Width Paper Roll Be sure to use roll paper that matches the printer s specification When using a paper roll with an 57 5 mm width install the paper roll holder as described on the following pagethe following page 1 Push the cover open lever and open the printer cover 2 While observing the direction of the roll set the paper roll into the hollow and pull on the lead ing edge of the paper toward you 4 CAUTION Do not pull out the end of the paper diagonally as it will cause the paper to become jammed or skewed 3 Push down both sides of the printer cover to close Note Make sure that the printer cover is securely closed 4 Ifthe printer cover is closed after turning on the power the cutter operates automatically and the front end of the paper is cut 10 3 5 2 Using 57 5 mm Width Paper Roll When using a paper roll with 57 5 mm width install the supplied paper guide on the printer To change the effective print width roll paper width change the setting of the Print Width in the Configuration For details on t
15. e or modify this product Tampering with this product may result in injury fire or electric shock 1 3 Nomenclature Printer cover Open this cover to load or replace paper USB connector For connection to a host computer using a USB cable Cover open lever Push this lever in the direction of the arrow to open the printer cover Control panel Features LED indicators to indicate printer status and switches to oper ate the printer Peripheral drive connector Power connector Connects to peripheral For connection of the units such as cash draw power cord ers etc Do not connect this to a telephone 2 Product Features 2 1 Product Features e This printer is not equipped with a power switch The printer turns on when the computer which the printer is connected to is turned on e After the paper is discharged the roll paper is rewound to reduce the margin on the leading edge of the paper which reduces the amount of paper used e The amount of paper used is reduced using small printing e When the computer enters stand by or hibernates the printer automatically enters the print ready mode or system off mode to reduce power consumption e When the printer is not printing the printer automatically enters the print ready mode to reduce power consumption while it is waiting for the next print job However depending on the computer con
16. ed on the rubber roller Rotate the platen to clean the entire surface 8 3 Cleaning the Paper Holder and the Surrounding Area Clean the paper holder of debris dust paper particles glue etc that may have accumulated 26 9 Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers etc Do not connect it to a telephone Use cables which meet the following specifications Peripheral Drive Connector Modular plug Pin No Signal Function FO Modular jack plug Shield name direction 1 FG Frame ground 2 DRD1 Drive signal 1 OUT 3 24 V Drive power OUT 4 24 V Drive power OUT 5 DRD2 Drive signal 2 OUT 6 DRSNS Sense signal IN Drive circuit The recommended drive unit is shown below 24V A Reference 641337 B 66 4 Note Connect a shielded wire to pin 1 frame ground 6P Modular Shielded cable 2SD1866 Peripheral unit 1 6 pin modular Peripheral unit 2 jack connector FUSE 2A O 28D1866 7 Compulsion switch Drive Output 24 V Max 1 0 A 2SD 1866 Circuit Configuration oC R3 3 5KQ gt f R4 3009 27 Notes 1 Peripheral units 1 and 2 cannot be driven simultaneously To drive them continuously set the duty cycle ratio to 20 or less excluding an externally connected buzzer The following external buzzer unit is
17. efore making connections 1 Connect the peripheral drive cable to the connector on the rear panel of the printer A CAUTION Do not connect a telephone line into the peripheral drive connector Failure to observe this may result in damage to the printer Also for safety purposes do not connect wiring to the external drive connector if there is a chance it may carry peripheral voltage 3 4 Turning Power On and Power Off Important This printer is not equipped with a power switch 1 To turn on the printer the following three conditions must be met e The computer is turned on e The printer s power cord is plugged into an AC outlet e The printer is connected to a computer using the USB cable 2 If the printer is malfunctioning unplug the power cord and disconnect the USB cable to turn off the printer 3 4 1 Turning Power On Print Ready Mode There are two ways to turn on the power 1 Turning power on manually Make sure that the printer s power cord is plugged into an AC outlet Connect the USB cable to the USB port of a computer that is turned on When the USB ca ble is connected the printer turns on and the POWER lamp on the control panel lights up 2 Turning power on automatically Make sure that the printer s power cord is plugged into an AC outlet Make sure that the USB cable is connected to the USB port of a computer that is turned off When the computer is turned on the printer turns on and the POW
18. esesssssssssesseeesersnssssssteseeeosessssseesrrrosesssssssesteseesssssssssretseroressssseeereroressssssesee 18 5 2 Recommended Papet rsrsrsr a E NE Ei 18 6 Control Panel and Other Functions ssssssssssssssesosessososossososesessososcosososeseososossososesssscsessosososessosososeosossssssesese 19 Mie CONTO PINE Eeen AE AAEE Sree 19 6 2 Lamp NdicatO resnas nana A ERS 19 63 Self Printi gssimsannn nsn RE RORE I ee nee eee 21 7 Preventing and Clearing Paper JaMS sesesesesesessseoeseseoeseosseseoessososseososososssososcsososososesososesosesososesosesesoseses 22 7 1 _ Preventing Paper JaMSeesessesen ara E I aE E E E EEEE I OIEI IIA EEE rE EEE EIR EES 22 7 2 Removing Paper SANT Vigoss cesosssatsccssdscsesnssessacterneaeneagsa aL Er EET EEE EERTE L EEEN EEEE EAEE TEETE ENES 22 7 3 Releasing a Locked Cutter s ssesssssssssseeseessesssssssssteeseeonsssssseesreresesssssesseeeserssossssssttserosesssssseesrrreressssssssreeseess 24 8 Periodical CleaniNg scacccdccsssesncetsvexsnatnrnricteniimmnnrninwinnninaumddiniameeminnaraiciunneuae 26 8 1 Cleaning the Thermal Head ssesssssssseesssssssssssseeseesssssssseoseerssessnsssessteserssnssssssesseeeorssssssessrereeesssssssnterserssesssss 26 8 2 Cleaning the Rubber RONG js sscessescsccscsctetesucescscaxtasttecicsccyacets cect cnactaeauccocascudhcatesdeesiaitanesatcendnceetensasdebibich tin 26 8 3 Cleaning the Paper Holder and the Surrounding Area ccscssssssssssssecsesssssnsssssssssssssssse
19. essssscsssseeeseess 26 9 Peripheral Unit Drive Circuit sesesosesosssesosesesssesooesesssescossessosscosseseosscososseosssososseososososososososososoeosesososesosesos 27 10 SO STN A OIG ssssirivessississresssisesissvecenssasestsnesiorvesoeetossssskusnds vyvede nan tadtaeova aes staamenion nisms eens 29 10 1 General SpecificatioN S insasi EERSTE ASER 29 10 2 Auto Cutter SpecificationS seessssssseesessessssssteesersssssssseeeeeesssssnsssssteeseessnsssesstrtsessnssssssereseesresssssessrereressssssessee 30 103 Mera CE a a E E E A ean 30 10 4 Electrical CharacteriStiCSmessinsnaaonsonnann monna o A a E TER 30 10 5 Environmental Requirements cscs acest eee eee eect 31 10 6 ReliaDility ssrin sestese siens reite riesi Ea E E dencaatcuacands toa vcesusictnluagestaed tiacanlstuecescoeoneesee 32 Please access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual 1 Unpacking and Installation 1 1 Unpacking After unpacking the unit check that all the necessary accessories are included in the package USB cable Paper roll holder Installation sheet Printer Roll paper Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a good idea to keep the original box and all the packing mate rials just in case you need to pack the printer up again and send it somewhere at a later dat
20. figuration and connection environment the above function may not operate 2 2 Operation Modes e System Off Mode When the computer is turned off the printer turns off In addition the printer enters the system off mode when the computer enters stand by or hibernates However the printer continues to receive a very small amount of electricity from the power source in this case e Print Ready Mode When the printer is not printing the printer automatically enters the print ready mode to reduce power consumption e Printing The printer is printing including when the roll paper is being fed 3 Setup 3 1 Connecting the Power Cord 1 Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet Also make sure the plug on the power cord matches the AC outlet 2 Ifthe power cord is not attached to the printer plug the appropriate end into the AC inlet on the back of the printer 3 Plug the power cord into a properly grounded AC outlet A CAUTION If the voltage shown on the label on the bottom of your printer does not match the voltage for your area contact your dealer immediately We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby and easy to access 3 2 Connecting the USB Cable to the Pri
21. he setting of the Print Width refer to the software manual located in the Documents folders on the CD ROM Insert the paper roll holder into the unit making sure not to touch the assist roller and then fit the holder into the slots as shown Paper Roll Holder Secure the paper guide by pushing the area marked A down until it clicks into place Note After using a paper roll with a width of 57 5 mm do not change to a paper roll with a width of 79 5 mm This is because the printer head has deteriorated as a result of a portion of the head having been in direct contact with the platen 11 Caution Symbol These labels are located near the thermal print head A A Because the thermal print head is hot immediately after printing do not touch it Static electricity can damage the thermal print head To protect the thermal print head from static electricity do not touch it Ai This symbol is placed near the cutter Never touch the cutter blade as you could injure your fingers A This symbol is placed near the peripheral drive connector Do not connect this to a telephone This symbol label or stamp is placed near the screws securing the case or AN the protective plate which should not be opened by individuals other than service personnel Individuals other than service personnel should not remove these screws High voltage areas in the case can be dangerous
22. jection and before it is cut Pressing or pulling the paper during ejection may cause a paper jam paper cutting failure or line feed failure 7 2 Removing Paper Jam If a paper jam occurs clear it as described below 1 Unplug the power cord and disconnect the USB cable 2 Push the lever toward you to open the printer cover 3 Remove the jammed paper Note To prevent parts such as the thermal head or the rubber roller from damage or deformation do not forcibly pull on the paper with the printer cover closed 4 Position the paper roll straight and close the printer cover gently Note 1 Make sure that the paper is positioned straight If the printer cover is closed with the paper skewed a paper jam may result Note 2 Lock the printer cover by pressing down on the sides Do not try to close it by pressing down on the centre The cover may not lock properly 5 Plug the power cord into the AC outlet and connect the USB cable to the computer that is turned on Then make sure that the ERROR LED is not lit Note While the ERROR LED is lit the printer will not accept any commands such as the print command so make sure that the printer cover is locked properly 99 Caution Symbol A These labels are located near the thermal print head Because the thermal print head is hot immediately after printing do not touch it Static electricity can damage the thermal print head To protect the thermal print head from static electricity
23. mechanical life of 20 million lines As the mechanical remains at 20 million lines the MCBF of 60 million lines does not in dicate its useful life All the reliability values indicated above are based on the use of the recommended ther mal paper No reliability can be guaranteed for the use of non recommended thermal pa per SEAI SPECIAL PRODUCTS DIVISION STAR MICRONICS CO LTD 536 Nanatsushinya Shimizu ku Shizuoka 424 0066 Japan Tel int 81 54 347 0112 Fax int 81 54 347 0409 Please access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 1150 King Georges Post Road Edison NJ 08837 3729 U S A Tel int 1 732 623 5555 Fax int 1 732 623 5590 STAR MICRONICS EUROPE LTD Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Tel int 44 1494 471111 Fax int 44 1494 473333
24. nsation 31 10 6 Reliability 1 Life Mechanical 20 million lines The lifes of the Head and Cutter may vary depending on the paper specifications They are shown in the table below lt Conditions gt Average printing ratio 12 5 Average head resistance fluctuation Max 15 Head life Cutter life Manufacturer Product name Number of se aaa eae Pulses Distance 79 5mm 57 5mm cuttings cuttings Mitsubishi Paper P220AG 100 million 100 Km 1 million 0 6 million Mills Limited HP220A 100 million 100 Km 1 million 0 6 million HP220AB 1 100 million 100 Km 1 million 0 6 million P220AGB 100 million 100 Km 1 million 0 6 million Mitsubishi HiTec Pa F5041 100 million 100 Km 1 million 0 6 million per Flensburg GmbH Oji Paper Co Ltd PD150R 100 million 100 Km 1 million 0 6 million PD160R 100 million 100 Km 1 million 0 6 million PD450 100 million 100 Km 1 million 0 6 million Nippon Paper Industries TF50KS E2D 100 million 100 Km 1 million 0 6 million TF60KS E 100 million 100 Km 1 million 0 6 million Kanzaki Specialty P320RB 50 million 50 Km 1 million 0 6 million Papers Inc KSP P320BB 50 million 50 Km 1 million 0 6 million P300 P310 100 million 100 Km 0 5 million 0 3 million 2 MCRF 60 million lines The Mean Cycle Between Failure MCBF is defined to be the overall failure cycle which includes random or wear failures that occur until the printer reaches its
25. nter Pass the cable through the cable support as shown Then connect the USB interface cable to the printer A Precautions regarding USB connections 1 Depending on the settings and configurations the printer may not operate correctly with some computers even if they meet the conditions for the connection environment In addition operation is not guaranteed for connections through a USB hub or USB extension board or for home built or modified computers 2 Connect the USB cable directly to the computers USB port If the printer is connected through a USB hub or other device the printer may not operate correctly 3 This printer requires an electrical current of 100 mA USB port or more for a given length of time during operations such as startup If the electrical current is less than 100 mA the following de vices may malfunction o This printer e Devices connected to the computer s other USB ports 3 3 Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug The following de scribes how to install the ferrite core and make the actual connection See Modular plug on page 28 for details about the type of modular plug that is required Note that this printer does not come with a modular plug or wire so it is up to you to obtain one that suits your needs A CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off b
26. o the printer using the included screws and is hooked onto screws that are installed into the wall The screws on the wall are not included Use commercially available screws 4 mm diameter that are suitable for the wall material wood steel beam concrete etc The printer s weight is approximately 2 4 kg when the largest diameter roll paper is loaded Use screws on the wall that have both shear strength and pulling out strength to withstand a force of at least 12 kgf 118 N Precautions regarding installation A CAUTION This caution indicates information that if ignored could lead to personal injury or property damage e Be sure to have qualified personnel install the specified screws and printer to the wall Star is not responsible for any accidents or injuries that occur as a result of improper installa tion misuse or modifications Especially when installing the printer at a high location make sure that the printer is securely installed to the wall If the printer is not installed securely and falls personal injury or damage to the printer may result Make sure that the mounting surface and installation screws are strong enough to install the printer Securely install the printer so that the weight of the printer and any connected cables will not cause the printer to fall Otherwise personal injury or damage to the printer may result Do not install the printer in an unstable location or a location that is exposed t
27. o vibration and shocks If the printer falls personal injury or damage to the printer may result a a 1 Attach the holding plate to the printer Then tighten the two screws that were supplied to secure it in place 2 Position the printer over the screws etc on the wall and then slide it downward to set it in place After setting the printer in place check the screws on the wall again to make sure that they are able to support the printer s weight A CAUTION o The printers weight is approximately 2 4 kg when the largest diameter roll pa per is loaded e Use screws on the wall that have both shear strength and pulling out strength to withstand a force of at least 12 kgf 118 N T or more J AN 3 Push the cover open lever and open the printer cover 4 Insert the roll paper as shown 16s 4 3 Attaching the Rubber Feet 1 2 3 ee Attach the four rubber feet in the posi tions shown in the figure Ensure that any soiling has been com pletely wiped off before attaching the rubber feet Push the cover open lever and open the printer cover Insert the roll paper as shown 5 Thermal Roll Paper Specification When consumable parts have run out use those specified below 5 1 Roll paper specification Thermal paper Thickness 57 85 um Note When using thin paper with a thickness of less than 65 um only the F5
28. r If your printer gets hang up you must reset it by plugging out in the USB cable However the intervals of per plugging out in must be 5 seconds or more Shorter interval may cause malfunction Do not turn off the computer or put the cpmputer in stand by mode during printing Do not unplug the power cord or disconnect the USB cable during it is working Notes on Using the Auto Cutter 1 2 3 If the cutter is not in its home position after an error first eliminate the cause of the error then turn the power back ON A margin of 5 mm or more is recommended from the end of the printed area to the cutting position Do not attempt to remove the paper during a cut as this can cause a paper jam A 4 Attaching the Accessories The following accessories are necessary when mounting the printer to a wall e Upper guide and two flanged screws e Holder plate and two flangeless screws The following accessories are necessary when positioning the printer vertically e Upper guide and two flanged screws e Four rubber feet 4 1 Attaching the Upper Guide 1 Push the cover open lever and open the printer cover 2 Fit the upper guide onto the shaft until the hooks on the guide click into place 3 Tighten the two screws M3x6 flanged screws that were supplied to secure the upper guide in place Upper guide 4 2 Attaching the Holder Plate The holder plate is attached t
29. r is closed Power cord disconnec Flashes at 0 5 sec Flashes at 0 5 sec Automatically recovered after the power tion error ond intervals 1 ond intervals 1 cord is plugged into an AC outlet ture detection ond intervals head has cooled ture detection ond intervals cover is closed 1 The POWER and ERROR lamps blink alternately If the VM and VCC voltage errors oc curred simultaneously the power cord disconnection error will be displayed even though the cable is connected to an outlet In such cases disconnect the power cord from the out let then reconnect it Then connect the USB cable to the PC when it power 3 Non recoverable errors POWER Lamp ERROR Lamp Recovery Conditions Head thermistor error Flashes at 0 5 second inter Flashes at 0 5 second inter vals vals Board thermistor error Flashes at 2 second intervals Flashes at 2 second intervals VM voltage error Flashes at 1 second intervals VCC voltage error Flashes at 1 second intervals Flashes at 1 second intervals Nonvolatile memory Flashes at 0 25 second inter Flashes at 0 25 second inter Non recoverable error vals vals Flashes at 5 second intervals Flashes at 5 second intervals Note 1 If a non recoverable error occurs turn the power OFF immediately 2 If a non recoverable error occurs please consult the dealer for repairs 4 e cut error none Lamp ERROR Lamp Recovery Conditions Paper cut error Flashes at For firmwa
30. re version 1 1 or later 0 125 second Open the printer cover Remove the cause intervals jammed paper of the error and close the printer cover Then the printer will be recovered For firmware version 1 0 or if the printer cover cannot be opened because of the cutter lock Follow the steps described in section 7 3 Note If the cutter does not return to its home position or does not perform the initial move ment it will result in a non recoverable error 5 ai out error oe Lamp ERROR Lamp Recovery Conditions Paper out error Flashes at 0 5 sec Automatically recovered by loading a ond intervals new paper roll then closing the printer cover 20 6 3 Self Printing Test Printing 1 Make sure that the computer is turned on 2 Make sure that the printer s power cord is plugged into an AC outlet 3 While holding the FEED button down connect the USB cable to the computer Test printing starts The version number and printer settings are printed After the printer starts printing release your hand from the FEED button After self printing is completed the printer will start in the normal mode xxx TSPIOOIIU Veri 0 Unit Cutter FEDCBA98 76543210 lt 2 gt 0000000000000000 lt 4 gt 0000000000000000 lt C gt 0000000000000000 USB ID Disable Class Printer Cutter Enable 7 7 Preventing and Clearing Paper Jams 7 1 Preventing Paper Jams The paper should not be touched during e
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