Manual - Resix
Contents
1. e Turn off the computer and all attached auxiliary equipment i e printer and open the computer casing e Remove the protective cover bracket from a free 16 bit slot two connectors or from an 8 bit slot e Place the Sportster ISDN TA card in the slot For safety reasons you should secure the card bracket with the screw from the protective cover firmly e Replace the computer casing Sportster ISDN TA PC User s Manual 5 Place one end of the RJ45 RJ45 ISDN cable into the socket at the back of the Sportster ISDN TA card see Figure 4 and the other end in to the ISDN wall floor socket ISDN Figure 4 Sportster ISDN TA PC bracket 6 Sportster ISDN TA PC User s Manual 3 Software installation and configuration 3 1 Installation under DOS Win 3 x For installation under Win 3 x start your computer in DOS command line mode e Insert the driver diskette provided into the 3 5 disk drive e g A drive e Type A SETUP Follow the on screen instructions to install and configure your Sportster ISDN TA To start an application see Chapter 4 Activating the card Note 1 If you are using MSN please note the setting of the MSN number while configuring your Sportster ISDN TA 2 To update the configuration after a change to the hardware setting run the program URCONFIG from the DOS command line Sportster ISDN TA PC User s Manual 7 3 2 Installation under Windows 95 e Insert the driver diske2. your RMA number name and address on the shipping label as well as inside the package Ship to the following address U S Robotics Logistics sarl European Center Department RMA Rue Jules Verne Centre de Gros N 2 F 59818 Lesquin Cedex France Sportster ISDN TA PC User s Manual 15 Appendix 1 Extensions Updates Extending the software functionality can be done by loading the required software supplied by U S Robotics or your dealer A2 Trouble Shooting Once the Sportster ISDN TA has been installed Computer does not boot Check that the Sportster ISDN TA has been properly fitted into the slot After startup the computer Try different Interrupt level refer goes into error status to the computer manual for error code Computer shows error message Erase new entries to ee BAT LAN access different Interrupt level Sportster ISDN TA PC User s Manual 17 Access to the card cata Configuration program does not Try different Interrupt level find Sportster ISDN TA Cannot load software driver Start configuration program URCONFIG Configuration information not Purge old Sportster ISDN TA stored installation ISDN access Not able to establish Check ISDN connection with connection URCONFIG or ISDN telephone try calling to test connection Connection break off Check ISDN cabling Data transfer Data not transmitted despite check compati
3. 95 10 4 3 ACTIVATING UNDER WINDOWS 10 5 APPLICA TIONS wiisssssscsssusscsstonssencesnsicscesvatentesvnssscsonsnssstosonensesustextosussstesonsuentesns 11 6 ARE YOU STILL HAVING PROBLEMS scssssssssssesserssesesereseseserseee 13 7 LIMITED WARRANT Y ccsssssssssssssssssssssssesessssssssesssssssessssssesessssssssessssesoses 25 Appendix A1 EXTENSIONS UPDATES A2 TROUBLE SHOOTING A3 MULTIPLE SUSCRIBER NUMBER MSN A4 ISDN CAUSES DSS1 NZLD A5 CAPI ERROR MESSAGES A6 PINOUT OF THE ISDN CONNECTOR 17 17 19 20 22 23 1 Introduction Congratulations You have just purchased the Sportster ISDN TA Since 1976 U S Robotics has grown to become a key manufacturer and developer of information access technology U S Robotics advanced technology allows you to use your ISDN Terminal adapter to open up a new world of information access As an innovator in the data communications field U S Robotics has a history of bringing the latest technology to market at an affordable price For more information on U S Robotics visit the U S Robotics World Wide Web home page at http www usr co uk for the UK http www usr it for Italy and http www usr com for the other European countries 1 1 Product description The Sportster ISDN TA card allows ISDN access from your computer The Sportster ISDN TA slots in to an available ISA slot inside your comp
4. Robotics The Intelligent Choice in Information Access Sportster ISDN TA Internal ISDN Terminal Adapter User s manual U S Robotics and the U S Robotics logo are registered trademarks of U S Robotics Any trademarks trade names service marks or service names owned or registered by any other company and used in this manual are the property of their respective companies 1997 by U S Robotics Inc Table of contents 1 INTRODUCTION sess ccsssisnsstisesuccsesionedesssesbebsstoucssoosseeson susutedesuetssdususatesuoetusconsnststen 1 1 1 PRODUCT DESCRIPTION arcere RR EE VA E HERR 1 EA be unsererseits 1 2 1 Approval eret tere 1 2 2 Electromagnetic Compatibility vis TD 3 Safely T 2 INSTALLATION e 3 24 CON BENESSERE AE 3 2 2 INSTALLATION 2 3 DISPLAYS AND CONTROL ELEMENTS 2 4 STANDARD PC IRQ S a a retener treo een 2 5 INSTALLATION OF THE SPORTSTER ISDN TA CARD 3 SOFTWARE INSTALLATION AND CONFIGURATION 7 3 1 INSTALLATION UNDER DOS WIN 7 3 2 INSTALLATION UNDER WINDOWS 95 cccsssscssessescssescscsseecsecseeecsecsesecaes 8 3 3 INSTALLATION UNDER WINDOWS 8 4 ACTIVATING THE CARD 9 4 1 ACTIVATING UNDER DOS WIN 9 4 2 ACTIVATING UNDER WINDOWS
5. acility not subscribed 20 Sportster ISDN TA PC User s Manual Cause decimal hexadecimal 57 0x39 bearer capability not authorised 58 Ox3A bearer capability not available 63 Ox3F service option not available 65 0x41 bearer capability not implemented 88 0x58 incompatible destination 111 Ox6F protocol error unspecified 127 Ox7F network interworking error unspecified 70 0x46 only restricted digital bearer capability BC available 79 Ox4F service option not implemented Sportster ISDN TA PC User s Manual 21 A5 0x1001 0x1002 0x1003 0x1004 0x1005 0x1006 0x1007 0x1008 0x2001 0x2002 0x2003 0x2004 0x3101 0x3102 0x3103 0x3104 0x3105 0x3106 0x3107 0x3108 0x3109 0x3201 0x3202 0x3203 0x3204 0x3205 0x3206 0x3207 0x3208 0x3209 0x320a 0x320b 0x320c 0x320d CAPI V1 1 Error messages error on REGISTER illegal application id illegal message illegal command subcmd q is full q is empty q overflow deinstall error illegal controller illegal PLCI illegal NCCI illegal type B channel erroneous info mask erroneous service EAZ mask erroneous service SI mask erroneous illegal layer 2 protocol illegal DLPD illegal layer 3 protocol illegal NCPD illegal NCPIs general controller error non unique LISTEN REQs function not supported PLCI inactive NCCI inactive l2 prot not supported can t select 12 prot now I3 prot not supported can t select 13 pr
6. bility of the connection application software data only partially transmitted check compatibility of the application software 18 Sportster ISDN TA PC User s Manual A3 Multiple Subscriber Number MSN MSN can be offered as a supplementary ISDN service by British Telecom This service allows you to have up to 10 directory numbers allocated to one ISDN line configured as a 10 number Direct Dialling In DDI system with 2 channels allowing you to allocate different telephone numbers to the equipment connected to the ISDN line The MSN number is are the last digit s of your ISDN number With an incoming call the ISDN equipment checks the selected MSN and the required service i e for fax for voice for video for speech for data and so on If the MSN s are not different with an incoming call the first reacting device will be used Sportster ISDN TA PC User s Manual 19 A4 ISDN causes DSS1 NZLD Table of ISDN causes and their explanation DSS1 NZLD Cause decimal hexadecimal unassigned number channel unacceptable 16 0 10 normal clearing 17 0x11 User busy no user responding i e DTR not ON 19 0x13 call rejected number changed non selected user clearing destination out of service facility rejected normal disconnect unspecified no B channel available ISDN network out of order temporarily failure of the ISDN network ISDN network congestion ISDN network congestion requested f
7. e 1 TYPE A README 2 2 Installation requirements In order to install your Sportster ISDN TA your computer must meet the following conditions e IBM XT or AT compatible e MS DOS or PC DOS Version 3 1 and higher Windows 95 or Windows NT e at least 4MB memory 8MB for Windows 95 16MB for Windows NT e One free ISA card slot 16 bit with a free interrupt e 3 5 diskette drive and hard disk If you use another operating system or your PC does not meet one of the other requirements then consult your dealer Your ISDN should be fitted with an RJ45 socket Western Sportster ISDN TA PC User s Manual 3 2 3 Displays and control elements The Sportster ISDN TA card is pre configured with a standard setting for an IBM compatible computer Hardware changes on the card should not be required The factory setting is I O address 268h The interrupt level can be configured using the supplied software Do not install more than one Sportster ISDN TA card in your PC 2 4 Standard PC IRQ s The Sportster ISDN TA card is not a plug amp play card You must explicitly configure a free Interrupt Request level IRQ There is no fixed setting for the IRQ on your computer with the exception of COM1 and COM2 See below for the most commonly used settings 4 Sportster ISDN TA PC User s Manual LPT 1 parallel printer SCSI Controller factory default AT bus hard disk 2 5 Installation of the Sportster ISDN TA card md
8. ed cardboard with plenty of packing material preferably the original container Include your RMA number name and address on the shipping label as well as inside the package Ship to the following address U S Robotics Logistics sarl European Center Department RMA Rue Jules Verne Centre de Gros N 2 F 59818 Lesquin Cedex France 14 Sportster ISDN TA PC User s Manual e FOR OTHER EUROPEAN COUNTRIES Should you encounter any difficulties with your Sportster ISDN TA refer to the manual first Call or visit your dealer if they are unable to assist you contact the U S Robotics Customer Support When you call specify your modem Sportster ISDN TA serial number found on the modem Sportster ISDN TA and on the outside of the box the software being used and if possible the contents of your ATI7 screen Hotline 33 0 3 20 19 24 24 Fax 33 0 3 20 19 24 34 USR BBS 33 0 3 20 91 03 08 CompuServe GO USROBOTICS Internet eurosupport usr com Should you be advised to return your product U S Robotics will repair and return the unit to you Contact U S Robotics European Center Department to obtain a Return Materials Authorisation RMA number YOU MUST HAVE AN RMA NUMBER BEFORE RETURNING THE MODEM TO US Phone 33 0 3 20 91 04 97 Fax 33 0 3 20 19 06 94 Ship the unit postage paid in a strong box made of corrugated cardboard with plenty of packing material preferably the original container Include
9. er Windows NT Once the Install procedure has completed your computer will be rebooted Once restarted the Sportster ISDN TA and the CAPI will be activated automatically 10 Sportster ISDN TA PC User s Manual 5 Applications There is a wide range of application software which can be used with the Sportster ISDN TA When using other software you can refer to installation and set up guidelines by consulting the appropriate software manual For the correct interaction of application programs with Sportster ISDN TA the following is important Make sure that the version of the application software does support ISDN You can recognise this in the installation routine of the application software or if a file with a name like ISDN or CAPI exists If in doubt consult your dealer Sportster ISDN TA PC User s Manual 11 6 Are you still having problems e FORTHE UNITED KINGDOM Should you encounter any difficulties with your Sportster ISDN TA refer to the manual first Call or visit your dealer if they are unable to assist you contact the U S Robotics Technical Support Department from Monday through to Friday between 9 30am 5 00pm on E mail address uksupport usr com CompuServe GO UKVENA BBS 0118 969 2200 FOD 0118 922 8299 Fax 0118 969 4222 Tel 0118 944 1000 Web page http www usr co uk FOD Fax on Demand Upon contacting U S Robotics you will be issued with a Call Reference Number CRN This
10. mal working conditions To obtain service under this limited warranty contact the U S Robotics Support see Chapter 6 Sportster ISDN TA PC User s Manual 25 2 024 101 Robotics The Intelligent Choice in Information Access For the United Kingdom U S Robotics Limited 220 Wharfdale Road Winnersh Wokingham Berkshire England Tel 0118 922 8200 Fax 0118 969 5555 For Italy U S Robotics Italia Srl Piazza Don E Mapelli 75 20099 Sesto San Giovanni Italia Tel 02 2629 6250 Fax 02 2626 8334 For Nordic countries U S Robotics Nordic AB Box 1524 Parkv gen 2A 171 29 Solna Sweden Tel 46 0 8 705 88 00 Fax 46 0 8 83 79 20 For Benelux U S Robotics Benelux Planetenbaan 118 3606 AK Maarssen The Netherlands Tel 31 346 586 211 Fax 31 346 586 222 For other countries U S Robotics PCD s a r l Cityparc 3 rue Lavoisier 59650 Villeneuve d Ascq France Tel 03 20 19 24 24 Fax 03 20 19 24 34
11. ot now illegal DLPD parameters illegal NCPD parameters illegal NCPI parameters data length not supported 22 Sportster ISDN TA PC User s Manual 0x3301 D chan layer 1 setup error 0x3302 D chan layer 2 set up error 0x3303 B chan layer 1 set up error 0x3304 B chan layer 2 set up error 0x3305 D channel layer 1 shutdown 0x3306 D channel layer 2 shutdown 0x3307 D channel layer 3 shutdown 0x3308 B channel layer 1 shutdown 0x3309 B channel layer 2 shutdown 0x330a B channel layer 3 shutdown Ox330b B channel layer 2 reestabl Ox330c B channel layer 3 reestabl Ox34yy D channel disconnect yy cause according to CAPI profile DSS1 or 1TR6 Please subtract 0x80 to find the cause in the cause table Pin out of the ISDN connector Pin out of the 8 pin ISDN S interface connector RJ45 CCITT 1 430 ISO 8877 ETHER STB Transmit B not connected Sportster ISDN TA PC User s Manual 23 EM 7 Limited Warranty U S Robotics Limited warrants to the original consumer or other end user that this product is free from defects in materials or workmanship for a period of five years from the date of purchase During the warranty period and upon proof of purchase the product will be repaired or replaced with the same or similar model at our option without charge for either parts or labour This warranty shall not apply if the product is modified tampered with misused or subjected to abnor
12. should be quoted when contacting the Technical Support Department in relation to your query Should you be advised to return your product U S Robotics will repair and return the unit to you Please note that products can not be returned without prior approval by the U S Robotics Technical Support Department If you would like further information or the name of your nearest U S Robotics dealer call us FREE on 0800 22 52 52 or look at http www usr co uk Sportster ISDN TA PC User s Manual 13 e FORITALY Should you encounter any difficulties with your Sportster ISDN TA refer to the manual first Call or visit your dealer if they are unable to assist you contact the U S Robotics Customer Support When you call specify your modem Sportster ISDN TA serial number found on the modem Sportster ISDN TA and on the outside of the box the software being used and if possible the contents of your ATI7 screen Hotline 02 26 296 250 Fax 02 26 268 334 USR BBS 33 0 3 20 91 03 08 CompuServe GO USROBOTICS Internet eurosupport usr com Should you be advised to return your product U S Robotics will repair and return the unit to you Contact U S Robotics European Center Department to obtain a Return Materials Authorisation RMA number YOU MUST HAVE AN RMA NUMBER BEFORE RETURNING THE MODEM TO US Phone 33 0 3 20 91 04 97 Fax 33 0 3 20 19 06 94 Ship the unit postage paid in a strong box made of corrugat
13. tte provided into the 3 5 disk drive e g A drive e Type A SETUP Follow the on screen instructions to install and configure your Sportster ISDN TA 3 3 Installation under Windows NT e Insert the driver diskette provided into the 3 5 disk drive e g A drive Open the System Control window e Install the Sportster ISDN TA card as a network card e Install the CAPI as a network protocol from disk drive Follow the instructions within the Windows NT System Control Window to install and configure your Sportster ISDN TA 8 Sportster ISDN TA PC User s Manual 4 Activating the card 4 1 Activating under DOS Win 3 x If you are going to use software which needs the DOS CAPI then proceed as follows USR CAPI lt return gt This activates the CAPI Now you can start the application software which uses the CAPI To unload the CAPI driver please type USR CAPI u lt return gt You can call CAPI with different parameters i e for ISDN leased lines To get a list of supported parameters type USR CAPI lt return gt Please have a specific look using CAPI Applications within EURO ISDN to the correct setting of the MSN number If you want to use the Sportster ISDN TA with a Win 3 x application then type WIN lt return gt Sportster ISDN TA PC User s Manual 9 4 2 Activating under Windows 95 Once the SETUP program has completed the Sportster ISDN TA and the CAPI will be activated 4 3 Activating und
14. uter and has an RJ45 ISDN interface to provide direct connectivity to ISDN 2 Basic Rate Interface The communications software provided can control the Sportster ISDN through its Common ISDN Applications Programming Interface support Sportster ISDN TA PC User s Manual 1 1 2 CE Mark 1 2 1 Approval The Sportster ISDN TA has Pan European approval The approval number is CE 0188 X 1 2 2 Electromagnetic Compatibility This device complies with the following standards in accordance with the European Directives 91 263 EEC and 89 336 EEC when mounted inside a host computer with it s bracket screwed to the computer chassis e Immunity EN 50082 1 06 92 e Emission EN 55022 class B 08 87 1 2 3 Safety This device complies with the following standard in accordance with the European Directives 91 263 EEC and 73 23 EEC e EN 60950 A3 10 95 2 Sportster ISDN TA PC User s Manual 2 Installation Before removing your Sportster ISDN TA from the packaging touch both the computer and the anti static package of the Sportster ISDN TA card to remove any electrostatic charge You must only handle the card at the corners or at the protective metal cover 2 1 Contents This packet contains the following items Sportster ISDN TA PC RJ45 RJ45 ISDN cable Users manual Driver Software Communications software Actual additional information to this manual is contained in the file README on the installation diskett
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