User / Developers Manual
Contents
1. We will provide unlimited telephone support for 30 days following purchase of the product Following this period we will provide unlimited e mail support for the life of the product This will allow us to keep the cost of the product competitive When contacting us for support please have the following information to hand or include in e mail Serial number of unit usually on base of product Where purchased from ie directly from us or a reseller Your contact details including tel fax and e mail address Description of the problem GUARANTEE Your Crucible Technologies product is guaranteed for 1 year from the date of purchase Please keep your invoice as proof of purchase Should a problem arise with the product please contact info crucible technologies co uk for technical assistance If you wish to return your product please contact us via the details on the back page and instructions for returning the product will be given If you send any items back to us without arranging a returns number then we do not guarantee any repair or refund of the item This guarantee does not affect your statutory rights Version 0 2 Page 15 Technologies USER MANUAL Crucible Technologies 11 Glaisdale Road Northminster Business Park York YO26 6QT United Kingdom www crucible technologies co uk info crucible technologies co uk2. or more Checksum 1 byte used for checking for any errors Version 0 2 Page 10 USER MANUAL Message type For valid Caller ID this will in most instances be 80H For message waiting 82H is sent but this is little used In general if 80H is not received from the serial port the whole Caller ID string can be discarded Message length This is a total of all the bytes to follow except the Checksum It is useful as an error check Parameters This is the actual payload of the Caller ID data There are a number of parameters that are defined The most important ones are outlined below Any other parameters received need to be accounted for but then can be ignored Time amp Date 01H This parameter is always sent with a length of 8 and is structured as follows This can be assumed to be real time accurate to within 1 minute and can be used to update the PC clock if required First 2 bytes Month Next 2 bytes Day Next 2 bytes Hours Last 2 bytes Minutes Calling Line Number 02H The maximum length of the number sent is 18 characters Spaces and or dashes are sent as delimiters Reason for absence of number 04H This parameter is set as follows WITHHELD 50H P ASCII UNAVAILABLE 4FH O ASCII Version 0 2 Page 11 USER MANUAL Calling Line Name 07H This parameter was initially designed to send the callers name However international calls have INTERNATIONAL in this field and some payphone calls have PAYPHONE in t
3. CTI COMET USB CALLER ID Crucible Technologies CTI Comet USB User and Developer Guide Technologies EEE Version 0 2 NN Information in this document is subject to change without notice 2010 Crucible Technologies All rights reserved Crucible Technologies is a trading name of Tele Products Ltd We cannot guarantee that the information in this document is current with the most up to date information Please visit our website at http www crucible technologies co uk Reproduction of any material software or hardware without prior consent of Crucible Technologies is strictly forbidden CTI Comet USB Version 0 2 Ryan Diver April 2011 USER MANUAL CONTENTS Havel goteverything ss 5 Installation de ua ft ote 5 fk Connecting the unt 5 Installing the drivers i ihij CO O Oa 6 Development Notes 8 ON UE PR EP ER ee a 8 Eeli hA o a NN ses le 9 SLOWS CGE A AA 9 Specification of data R C O Oa 10 Message Example h O O a a 13 USB COM Port Auto bind 14 After Sales Service amp Guarantee 15 Version 0 2 Page 3 USER MANUAL Have Got Everything Please check the package contents and make sure you have all the equipment listed below If you find you have something missing please contact us immediately Package Contents I 1x CTI Comet USB Il 1x USB Cable Ill 1 x Telephone cable Version 0 2 Page 4 USER MANUAL Installation Connecting the unit Step 1 Un
4. has power When a call comes in the green LED flashes to indicate information being received and sent along the USB The green LED will also flash when information is written to the virtual COM port This can be a useful diagnostic eg to check that the service has actually been switched on by BT or that the telephone line is connected Version 0 2 Page 9 USER MANUAL Specification of Data The serial data is presented at a baud rate of 1200 with 1 start and 1 stop bit The data is sent whenever there is activity on the telephone line The Comet USB does not receive any data from the PC Caller ID Structure Within the FSK data types there are two types of message structures The one used in Europe including the UK and most of the US is known as the Multiple Data Message Format MDMF and is described below The other message structure is known as the Single Data Message Format SDMF and is not described here It is only used in some parts of the US The MDMF Caller ID message typically consists of the following Message type 1 byte always sent Message length 1 byte lt all the bytes to follow except the Checksum always sent Parameter type 1 byte at least 1 sent Parameter length 1 byte x Parameter x bytes actual displayable information Parameter type 1 byte Parameter length 1 byte y Parameter y bytes actual displayable information more parameters Actual number of parameters sent can be 1
5. his field Call Type 11H This parameter is only sent for ETSI FSK and BT FSK In general it can be ignored There are three call types defined Voice call 01H Ring back when free 02H Message waiting 81H Version 0 2 Page 12 Byte sent decimal 128 34 17 1 1 1 8 49 48 49 48 48 51 51 48 2 10 49 50 51 52 53 54 55 56 57 48 7 7 80 69 84 69 82 32 82 161 Version 0 2 USER MANUAL Message Example Description Message Type Message Length Call Type Parameter Parameter length Call type 1 Voice Call Date amp Time Parameter Parameter length 8 1 0 Month 10 1 0 Day 10 0 3 Hour 3 3 0 Minutes 30 Calling Number Parameter Parameter length 10 ON n n E UKM KA 9 0 Number 1234567890 Calling Name Parameter Parameter length 7 J PBI M D Space pe Checksum Page 13 USER MANUAL USB COM Port Auto Find The Comet USB uses a virtual COM port on the computer to keep some legacy support On our website we have some Visual Basic NET code that automatically returns the COM port number of any connected Comet USB devices http www crucible technologies co uk help comet cometfind aspx Version 0 2 Page 14 USER MANUAL AFTER SALES SERVICE At Crucible Technologies we pride ourselves in providing excellent technical support Having been established for more than 20 years we know this makes us stand out from other suppliers
6. le for use with the Comet Plus It can be pulled into software such as Visual Basic Professional Visual FoxPro Professional etc It handles all the following data and makes interfacing the hardware very simple This is available directly from www pathwaydata co uk CTI It will not however work with the ActiveCID designed for the Meteor Version 0 2 Page 8 USER MANUAL Specification There are four major types of Caller ID to be found around the world They can be categorized as follows US FSK Ring FSK data Ring ETSI FSK Ring FSK data Ring BT FSK Line reversal FSK data Ring ETSI DTMF Ring DTMF data Ring The Comet USB is designed to work with all of the FSK data formats ie US FSK ETSI FSK and BT FSK It can do this because it detects ring OR line reversal signal as the start of the Caller ID sequence There are minor differences between the FSK types as to how the data is formatted However the Comet Plus does not try to interpret the data it receives from the PSTN It checks the data for errors by using the checksum and then passes it as received to the PC In this way any differences between the FSK types can be resolved with the application running on the PC The Comet USB detects and reports on only the Caller ID information on the telephone line Hardware The Comet USB is powered from the USB interface When the unit is connected to the USB port the red LED comes on to indicate that the unit
7. ment Local a System Tools Task Scheduler Event Viewer amp 1 Shared Folders Local Users and Groups Performance Device Manager a 3 Storage Disk Management Z Services and Applications 4 4 workstationO 1 Computer x Disk drives Re Display adapters 22 DVD CD ROM drives om Human Interface Devices lt IDE ATA ATAPI controllers lt 2 Keyboards A Mice and other pointing devices R lt Monitors S Network adapters Other devices USB Serial Port Portable Devices Y Ports COM amp LPT D Processors Sound video and game controllers JE System devices 9 Universal Serial Bus controllers Version 0 2 Page 7 USER MANUAL Development Notes General Comet USB is a device for decoding the Caller ID from the telephone line and presenting it on a virtual serial Port on a PC With the right PC application the Comet USB will allow one to record the following details from a telephone Call Caller ID information and Time amp date of call CTI CTI Unlike the Meteor Plus the Comet USB cannot tell if the call has been answered or if an outgoing call has been made The following information describes the operation of the device and gives some details about the presentation of the data This will allow CTI software developers to provide turn key applications Some information regarding Caller ID is also presented ActiveCID 2010 for Comet an ActiveX component is availab
8. pack the CTI Comet USB parts and check the package contents with those on page 4 Step 2 Connect the Comet to the computer using the supplied USB cable and connect the Comet to the telephone line using the remaining cable Step 3 Install the drivers for the unit This is outlined in the following section Version 0 2 Page 5 Installing the Drivers USER MANUAL Step 1 Right click on my computer and then select Manage Once the window has loaded select device manager on the left File Action View Help lE FG S 2 Computer Management Local 4 workstationO a TL System Tools Task Scheduler Event Viewer amp 1 Shared Folders amp Local Users and Groups Performance amp Device Manager amp Storage f Disk Management EN Services and Applications 1 Computer Disk drives RZ Display adapters 3 DVD CD ROM drives ta Human Interface Devices ca IDE ATA ATAPI controllers 2 Keyboards A Mice and other pointing devices amp Monitors amp Network adapters Other devices im Comet USB KR Portable Devices TH Ports COM amp LPT D Processors Sound video and game controllers JE System devices Universal Serial Bus controllers Step 2 Download the Comet USB drivers from www crucible technologies co uk the files or insert your driver CD roducts WEB COMET and extract Step 3 Right click on Comet USB shown under Other Devices and select Update D
9. river Software Step 4 Select Browse my computer for software drivers then selecting either the location of the downloaded drivers or the location of the driver CD and then click Next Version 0 2 Page 6 KE Update Driver Software Comet USB Browse for driver software on your computer Search for driver software in this location R Work Files CTI Comet USB Drivers Include subfolders Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device USER MANUAL Step 5 Windows will then warn you that it cannot verify the publisher of this driver software Click Install the driver software anyway M M Windows Security amp Windows can t verify the publisher of this driver software Don t install this driver software You should check your manufacturer s website for updated driver software for your device Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information V See details Step 6 Once the driver has been installed you will then need to repeat steps 3 to 6 for the USB Serial Port File Action View Help 27 01H N xy Computer Manage
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