TCP Accelerator for BGAN
Contents
1. Name v Change or f i N Remove MEAS S TCP PEP Installer Programs Eee i Size 1 73MB T TCP PEP is Uninstalled Size 82 20MB an GA Size 146 00MB Add New Programs j5 Size 3 54MB TCF PEF is Uninstalled From Your System ip nN Please Reboot Your Machine Click Yes to m jR restart now or No if you plan to restart later Add Remove 5 M Windows S5 Size 3 96MB Components T Size 2 59MB yr Size 10 82MB Used rarely Set Program Access and Defaults Eu Size 3 84MB ie Size 260 00MB 5 Size 13 04MB jB windows xP Hotfix KB835732 jB winPcap 3 1 beta3 Size 0 38MB w Click on Yes to reboot the computer 3 2 Managing and monitoring TCP Accelerator You must use BGAN LaunchPad to start TCP Accelerator You can manage and monitor the operation of TCP Accelerator using BGAN LaunchPad You can enable and disable TCP Accelerator and monitor any errors by opening the TCP Accelerator dialog in BGAN LaunchPad Operation following initial installation of the Accelerator After initial installation of the TCP Accelerator its status will be off To experience the benefits of the accelerator you must switch it on The accelerator can only be switched on after the terminal is registered with the network After you have registered select BGAN Services gt TCP Accelerator The following screen is displayed l TCF PEP State OFF w Active Connections 0 Active For 2 Mins 15 20 TCP Accelerator for BGAN Select2. Installing TCP Accelerator Un installing TCP Accelerator Managing and monitoring TCP Accelerator Troubleshooting and Known Issues Compatibility issues with Netscreen VPN Compatibility issues with Packet QoS Packet Scheduler and VPN clients LAN Properties shows no components after installation of TCP Accelerator Windows Firewall gives warning messages on start up after installation of TCP Accelerator Compatibility issues with Windows XP Service Pack 2 Bluetooth driver TCP Accelerator stops spoofing if you install Windows XP Hotfix 886199 on your computer Devices are still shown after un installation of TCP Accelerator Further support Optimising performance of end host servers though adjustment of TCP parameters Configuring TCP parameters manually A BR W W Ww W WwW UW OA O U UM WM UI KN O CO 16 l6 l6 l6 18 19 19 20 20 0 3 20 TCP Accelerator for BGAN Introduction Purpose of this manual The purpose of this document is to provide guidance on the installation and configuration of the client version of TCP Accelerator for the BGAN terminal using the Windows XP operating system NOTE a Mac OSX version will be available in August 2006 Scope This document provides an overview of TCP Accelerator and gives instructions on installing and configuring TCP Accelerator It also provides troubleshooting information Who should read this manual This document is intended for TCP Accelerator end users devel
3. kb en us 886 99 Microsoft recommends that the fix is still under test and should only be installed if it is urgently required and you have experienced the problem fixed by this Hotfix The fix interferes with the operation of TCP Accelerator 4 7 4 8 19 20 TCP Accelerator for BGAN Devices are still shown after un installation of TCP Accelerator When you un bind TCP Accelerator from an adapter or even completely un install the program the devices it created still display in Hardware Device Manager and are not deleted until you reboot If you re bind to an adapter or re install the protocol without rebooting you will see two entries per adapter one having a number in brackets after the name This is a bug in Windows WVhile the additional entries do not affect operations they can be confusing They can be deleted by a reboot Background This issue is known to Microsoft and currently intended behavior Microsoft is working on a fix Further support For further support with TCP Accelerator visit the Inmarsat Web site at www inmarsat com and click on Customer Support 5 0 5 1 20 20 TCP Accelerator for BGAN Optimising performance of end host servers though adjustment of TCP parameters It is possible to improve the performance of BGAN on the server that is receiving the data by setting the following TCP parameters on the server Follow the instructions below to implement the change Disclaimer Modifying the regist
4. more than once click on Continue Anyway each time This screen displays if the driver is yet to formally complete the certification procedure for Windows 3 4 12 20 TCP Accelerator for BGAN When the installation is complete the following screen is displayed i TCP PEP InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed TCP PEP Click Finish to exit the wizard yp bgan inmarsat lt Back Cancel 5 Click on Finish to complete the installation The following screen is displayed A TCP PEP Installer Information changes made to TCP PEP to take effect Click Yes to AN You must restart your system For the configuration restart now or Mo if you plan to restart later 6 Click on Yes to restart the computer You must now enable TCP Accelerator using BGAN LaunchPad as described in section 3 5 Managing and monitoring TCP Accelerator Un installing TCP Accelerator NOTE Inmarsat recommends that you save your work and close all applications before proceeding Any driver de installation poses the risk of crashing your operating system NOTE Driver de installation usually requires administrator privileges Inmarsat recommends that you log in to an account with administrator privileges before proceeding 13 20 TCP Accelerator for BGAN To un install TCP Accelerator do the following in Windows XP Click on Start then Control Panel then Add
5. of this program Do you want to keep blocking this program Name TCP PEP Monitor Application Publisher Inmarsat Keep Blocking Unblock Ask Me Later Windows Firewall has blacked this program from accepting connections from the Internet or a network IF you recognize the program or trust the publisher you can unblock it When should unblock a program 4 5 4 6 18 20 TCP Accelerator for BGAN Compatibility issues with Windows XP Service Pack 2 Bluetooth driver Windows XP Service Pack 2 includes a generic Bluetooth driver When you plug in a Bluetooth device Windows installs this generic Bluetooth driver If you then try to install a manufacturer specific Bluetooth driver on Windows XP Service Pack 2 this driver does not work because Windows XP continues to use the generic driver TCP Accelerator does not bind with the Microsoft generic driver Therefore to make TCP Accelerator work on Bluetooth devices you must force Windows XP to use the manufacturer specific Bluetooth driver To do this do the following before you plug in the device these notes make reference to Belkin Bluetooth device If you have any Bluetooth software apart from the included Windows drivers installed un install the software and reboot 2 Install the Belkin Bluetooth software When prompted to plug in the Bluetooth device do NOT plug in the device Click Cancel 3 When the Belkin setup has completed plug in your Bl
6. Accelerator Client enhances performance in the receive download direction To be released At the time of publication only TCP Accelerator Client is available and so only performance in the send direction can be improved by the software However the performance can be further enhanced by modifying the server configuration Please see section 5 0 Optimising performance of end host servers though adjustment of TCP parameters About TCP Transmission Control Protocol TCP enables two hosts usually computers to establish a connection and exchange data reliably It improves the efficiency of data transfer by dividing the data into packets then delivering the packets in the same order that they were sent About TCP Accelerator The TCP Accelerator enhances the performance of TCP over a satellite network such as the BGAN network by providing e Fast start useful for transferring small amounts of data since traditional TCP is often slow with smaller data transfers e Increased window size improves TCP performance in larger bandwidth applications e Delay based congestion control ensures high transfer rates and less delay TCP Accelerator splits an end to end TCP connection into two to enhance the performance of TCP on your BGAN terminal One of the two TCP connections is a high delay wireless satellite packet data link and the other is a terrestrial link TCP Accelerator operates each link separately using built in algorithms t
7. Broadband for a mobile planet BGAN solutions guide CP Accelerator or BGAN ser manual for Windows XP ersion 1 0 26 06 06 www inmarsat com bgan Whilst the information has been prepared by Inmarsat in good faith and all reasonable efforts have been made to ensure its accuracy Inmarsat makes no warranty or representation as to the accuracy completeness or fitness for purpose or use of the information Inmarsat shall not be liable for any loss or damage of any kind including indirect or consequential loss arising from use of the information and all warranties and conditions whether express or implied by statute common law or otherwise are hereby excluded to the extent permitted by English law INMARSAT is a trademark of the International Mobile Satellite Organisation Inmarsat LOGO is a trademark of Inmarsat IP Company Limited Both trademarks are licensed to Inmarsat Global Limited Inmarsat Global Limited 2006 All rights reserved 2 20 TCP Accelerator for BGAN Contents 1 0 4 7 4 8 5 0 Introduction Purpose of this manual Scope Who should read this manual Assumptions How to use this manual Acronyms and abbreviations Associated documents Introducing TCP Accelerator The TCP Accelerator suite About TCP About TCP Accelerator When to use TCP Accelerator Deployment options Installing and configuring TCP Accelerator Minimum system requirements How to obtain the latest version of TCP Accelerator
8. ON from the drop down list to enable TCP Accelerator and click Apply Status TCE PEP State Active Connections 0 Active For 2 Mins The following screen is displayed if the settings have been successfully changed TCP PEP Fa YD TCP PEP settings have been saved BGAN LaunchPad automatic control BGAN LaunchPad remembers the ON OFF status of the TCP Accelerator from session to session When BGAN LaunchPad starts up it checks the status of TCP Accelerator when last used with BGAN LaunchPad If it was on BGAN LaunchPad switches the accelerator on if it was off no action is taken When BGAN LaunchPad exits it switches the TCP accelerator off Inmarsat recommends that you switch BGAN TCP Accelerator ON if you commonly use TCP applications for sending data 4 0 4 1 4 2 4 3 4 4 16 20 TCP Accelerator for BGAN Troubleshooting and Known Issues This section helps you with possible problems and issues you might encounter during the installation and use of TCP Accelerator Compatibility issues with Netscreen VPN Netscreen VPN client has compatibility issues with other NDIS intermediate drivers like TCP Accelerator Therefore you must un install Netscreen VPN client must before installing TCP Accelerator The TCP Accelerator install program detects the presence of Netscreen VPN client and prompts you to un install it Once TCP Accelerator is installed you can re install Netscreen VPN Compati
9. bility issues with Packet QoS Packet Scheduler and VPN clients VPN clients have compatibility issues when installed with Microsoft QoS packet scheduler and TCP Accelerator Therefore the TCP Accelerator install program un installs the QoS packet scheduler prior to installation of TCP Accelerator This incompatibility with QoS Packet Scheduler is recorded in many VPN advisories and release notes available on the Internet LAN Properties shows no components after installation of TCP Accelerator This occurs when TCP Accelerator is not properly installed and appears as a bug in the Local Area Connection Properties window If you select TCP Accelerator for Inmarsat and click on OK an error message is displayed indicating that no components are installed If you click on Cancel to close the Local Area Connection Properties dialog box and then re open it again the list of components displays To remove TCP Accelerator select TCP Accelerator For Inmarsat click on Uninstall and confirm the un installation Before you make another installation attempt make sure that Windows is NOT set to block the installation of unsigned drivers as follows Right click on My Computer then select Properties 2 Select the Hardware tab and click on Driver Signing 3 Make sure that the Block Never install unsigned driver software radio button is not selected If it is select one of the other radio buttons and click on OK Windows Firewall gives warnin
10. e following screen is displayed o C Documents and Settings PepIins TCP PEP Install The TCP PEP needs to reconfigure your system For optimal performance These changes require 4 reboot Please click Ok on any InstallShield error messages For proper rollback cance If you see this screen click on OK when prompted to reboot your computer This is a one time optimization and is not repeated for subsequent TCP Accelerator releases e _ If the program fails Windows Logo testing the following screen is displayed cx C WINDOWS System32 cmd exe is TCP PEP InstallShield Wizard Installing TCP PEP The program features you selected are being installed Please wait while the InstallShield Wizard installs TCP PEP This may take several minutes Hardware Installation Status The software you are installing for this hardware CITT TEE TCP PEP for Inmarsat has not passed Windows Logo testing to verify its compatibility with this version of Windows Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has InstallShield passed Windows Logo testing Continue Anyway i If you see this screen click on Continue Anyway Note that you may see this screen
11. en tested by Inmarsat When the client version of TCP Accelerator is enabled the absolute improvement seen depends on network usage file size and terminal type User tests have shown significant improvements in upload speed with DOS FTP As an example TCP office applications such as email and FTP have typical file sizes of less than 2MB For these file sizes and traffic types the client version of BGAN TCP Accelerator is particularly effective delivering improvements in average throughput rates of over 100 The Accelerator will NOT enhance performance when you are using any streaming based application including video streaming and audio streaming because these are UDP based applications Note that test results have been accurately assessed and reported using an ethereal trace capture rocess Typical measurement software applications generally over report performance P yP PP amp y port p Deployment options TCP Accelerator can be deployed in three different configurations as shown in the following diagram The basic functionality of TCP Accelerator is the same in all configurations although the capabilities of the terminal may change depending on the deployment option you use 7 20 TCP Accelerator for BGAN le Computer Option one The three deployment options are e Single computer connected to single terminal In this configuration the computer is connected to a single terminal This is the most widely used configurat
12. enter Run CMD font Bold text Options that you select on a user Click on Next interface Acronyms and abbreviations Acronym Explanation TCP Transmission Control Protocol TCP IP Transmission Control Protocol Internet Protocol UT User terminal SOHO Small office home office NDIS Network Driver Interface Specification Associated documents e BGAN LaunchPad Help 2 0 2 1 2 2 pi 5 20 TCP Accelerator for BGAN Introducing TCP Accelerator The client version of TCP Accelerator is an application that can be installed on a BGAN user s computer to significantly enhance performance when sending TCP traffic over BGAN The client version of TCP Accelerator is available for download free of charge This chapter gives a brief overview of TCP Accelerator and how it operates on the BGAN terminal and connected devices The TCP Accelerator suite The following components are required to accelerate TCP traffic in both directions e TCP Accelerator Client this is a client based software application and is installed on the user s PC to enhance performance in the send upload direction e TCP Accelerator Network a server based application for non VPN users This sits within the network and together with TCP Accelerator Client enhances performance in the receive download direction To be released e TCP Accelerator VPN Enterprise a server based application for VPN users This sits within the Enterprise site and together with TCP
13. g messages on start up after installation of TCP Accelerator When you install TCP Accelerator on a Windows XP Service Pack 2 computer with firewall activated the following messages are displayed when you start the computer To prevent these messages from displaying on future start up click on Unblock in each of the following screens 17 20 TCP Accelerator for BGAN Windows Security Alert Eg a I To help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program E Mame TCP PEP Messaging Application Publisher Inmarsat Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network If you recognize the program or trust the publisher you can unblock it When should unblock a program Windows Security Alert To help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program Bi Mame TCP PEP Timer Application Publisher Inmarsat Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections fram the Internet or a network IF you recognize the program or trust the publisher you can unblock it When should unblock a program Windows Security Alert fx To help protect your computer Windows Firewall has blocked some features
14. ion The applications using TCP accelerator are installed on the computer e Multiple computers connected to single terminal In this configuration more than one computer is connected to a single terminal The applications using TCP accelerator are installed on each of the computers e Single computer connected to other computer This configuration is used in some SOHO environments In this configuration TCP Accelerator has to cater to more connections and load as compared to the other two options The applications using TCP Accelerator may be installed external to the computers therefore the terrestrial link can also be external to the computer It is being proposed that the TCP Accelerator enterprise solution be used in this configuration as it meets the necessary requirements of the solution However this is the least preferred configuration and is only used for SOHO environments with 2 4 users 3 0 oA 3 2 cer 8 20 TCP Accelerator for BGAN Installing and configuring TCP Accelerator Inmarsat recommends that you install and enable the client version of BGAN TCP Accelerator as it enhances performance when sending files This chapter describes the installation procedures for the client version of TCP Accelerator Minimum system requirements The following are the mandatory hardware and software requirements for successful installation of TCP Accelerator on your computer Hardware requirements e Intel Pentium IV or equivale
15. nt e 256 MB RAM e 20 MB hard disc space Software requirements e Windows XP SP2 installed on your computer NOTE Windows XP 64bit is not supported How to obtain the latest version of TCP Accelerator If you purchased a BGAN terminal after June 2006 a CD containing the TCP Accelerator should be available on a CD in the box with the terminal Refer to section 3 3 Installing TCP Accelerator for details on the installation process You can also check for and download the latest version of the TCP Accelerator either e Using the BGAN LaunchPad update process In BGAN LaunchPad select the menu item Updates gt Check for updates and check for TCP Accelerator updates Now follow the on screen instructions to install the software automatically e By browsing to www inmarsat com bgan updates and downloading the latest TCP Accelerator release to your computer Refer to section 3 3 Installing TCP Accelerator for details on the installation process Note that you do not have to download software over BGAN you can use any other reliable broadband network Inmarsat suggests that you do not download software using a BGAN terminal unless absolutely necessary as you will be charged for the download and the files may be large Installing TCP Accelerator Use this section if you are installing TCP Accelerator from a CD ROM or if you have downloaded the application from the Inmarsat web site to your computer These instructions are no
16. o optimize the operation of the link for the physical media being used As the links can be of different types and different bandwidths TCP Accelerator can buffer intermediate packets and control the flow on both links TCP Accelerator operates in a way that is transparent to the end to end connection TCP Accelerator is installed on a device connected to the terminal for example a computer running Windows XP The terminal contains the radio and related software and hardware The computer 2 4 2 5 6 20 TCP Accelerator for BGAN operates the TCP accelerator software The diagram below shows how the terminal integrates TCP Accelerator A Aa Bluetooth E Z USB link BGAN Computer with TCP terminal Accelerator installed When to use TCP Accelerator TCP Accelerator has been tested and found compatible with the following BGAN terminals e Nera WorldPro 1000 e Thrane amp Thrane EXPLORER 500 e HNS 9201 At the time of publication TCP Accelerator has not been tested with the Thrane amp Thrane EXPLORER 700 Thrane amp Thrane EXPLORER 300 or Nera WorldPro 1010 However the software should be compatible with these terminals The TCP accelerator will enhance the performance of BGAN when your PC is sending data from TCP applications ONLY Typical TCP applications include File transfer Email Web browsing Webmail VPN with Checkpoint Nortel Cisco and Netscreen Other VPN applications may work but they have not be
17. opers and testing teams Assumptions e You have access to all the programs referenced in this document e You have a good working knowledge of TCP IP and a familiarity with Windows XP How to use this manual This section explains how the information in this manual is organized and introduces the conventions that have been used Introducing the chapters The following table gives an overview of the chapters in this manual Chapter Contents Introduction Introduces TCP Accelerator defines the purpose scope and intended audience of this manual explains how information is organized in this document Introducing TCP Accelerator Provides a brief overview of TCP Accelerator Installing TCP Accelerator Details the requirements for use of TCP Accelerator and provides detailed installation instructions Configuring and monitoring Explains how to configure TCP Accelerator and monitor TCP Accelerator status and alarms Troubleshooting and known Provides some hints and tips and details known issues issues 4 20 TCP Accelerator for BGAN Text conventions This manual uses typographical conventions to help you easily identify certain types of information The following table introduces the conventions used Convention Usage Example Exclamation points References to sections chapters or See Introduction other documents Courier font System generated messages Choose another folder Bold Courier Commands that you must
18. or Remove Programs to display the Add or Remove Programs screen as shown below Add or Remove Programs Mei Currently installed programs Change or f Remove iB Kate Winslet Screen Saver Programs g krview Sie 1 73MB ay Microsoft Office 97 Professional Edition Size 82 20MB GA Microsoft Visual C 6 0 Professional Edition Size 146 00MB my Product Size 3 54MB p Netscape Communicator 4 79 iB RealPlayer Basic S Source Insight 3 1 Tarma Installer 2 83 1664 TCP PEP Click here For support information To remove this program From your computer click Remove Remove E Ultimatezip 2 5 Size p windows DDK Uninstall 2600 Size 280 00MB p Windows Support Tools Size 13 04MB iB Windows XP Hotfix KB828741 5 Windows xP Hotfix KB835732 i WinPcap 3 1 beta3 Size 2 Select TCP Accelerator then click on Remove You are prompted to confirm the deletion click on Yes The following screen displays ce S Add or Remove Programs Cer Currently installed programs Sort by c Removing INMARSAT TCPPEP p Windows Support Tools Size 13 04MB i Windows XP Hotfix KB828741 p Windows XP Hotfix KB835732 E 5 WinPcap 3 1 beta3 Size 0 38MB y 14 20 TCP Accelerator for BGAN When TCP Accelerator is removed from your computer you are prompted to reboot the computer as shown below fo Add or Remove Programs f 0X k5 Currently installed programs Sort by
19. ry may cause serious problems that may require you to reinstall your operating system We cannot guarantee that problems resulting from modifications to the registry can be solved Use the information provided at your own risk Configuring TCP parameters manually Using Windows Registry Editor enter the following settings when configuring the TCP parameters Please ensure you reboot after the settings have been entered Registry Settings System Key HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services T cpip Parameters Value Name TcpWindowsSize Data Type REG_DWORD DWORD Value Value HEX I FFFF or Decimal 131071 Value Name Tcp 1323Opts Data Type REG_DWORD DWORD Value Value HEX or Decimal
20. s or implied warranties Including but not limited to the implied warranties of merchantability and fitness for a particular purpose are specifically disclaimed In no event shall Inmarsat tts directors z TO rs LESE mi PEST S LA an m e am 4 ome 1 accept the terms in the license agreement DI do not accept the terms in the license agreement Installshield 10 20 3 TCP Accelerator for BGAN Select the accept the terms in the license agreement radio button and click Next The Destination Folder screen is displayed as shown below i TCP PEP InstallShield Wizard Destination Folder Click Next to install to this Folder or click Change to install to a different Folder Install TCP PEP to C Program Files INMARSAT TCP PEP InstallShield If you want the program files to be installed in the default directory click on Next To select a different directory click on Change and select the required directory then click on Next The Preparing to Install screen is displayed as shown below and TCP Accelerator performs pre installation checks nstallShield Wizard Preparing to Install TCP PEP Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please watt Checking Operating System Version aaa Cancel 11 20 TCP Accelerator for BGAN e _ If the program detects that your computer is not fully optimized for TCP Accelerator th
21. t needed if you use the BGAN LaunchPad update process You must have administrator privileges to install TCP Accelerator on a Windows XP computer TCP Accelerator is an NDIS intermediate driver which is loaded into the Windows XP kernel To install the driver do the following Either e Insert the Setup Wizard CD ROM into the computer s CD ROM drive or e Double click on the Setup exe file you downloaded to your computer 9 20 TCP Accelerator for BGAN The Setup Wizard launches automatically and the following screen is displayed TCP PEP InstallShield Wizard Eg Broadband for a mobile planet BGAN TCP PEP Installer Copyright amp 2005 Inmarsat Global Ltd and its licensors All rights reserved Inmarsat and the Inmarsat logo are trademarks or registered trademarks of Inmarsat IF Company Limited or IMSO in the United Kingdom andjor other countries iy bgan inmarsat InstallShield 2 Click on Next The Terms and Conditions screen is displayed as shown below i TCP PEP InstallShield Wizard Terms and Conditions Please read the Following license agreement carefully Whilst all reasonable efforts have been made to maximise the accuracy of TCP PEP users are advised that accuracy may be affected by a variety of conditions including conditions which are outside the control of Inmarsat Global Limited hereafter Inmarsat This TCP PEP ts provided as is and use is at one s own risk Any expres
22. uetooth device and let Windows install its own driver There should be two Bluetooth icons in the system tray one blue white which is the Windows driver and one blue red which is the Belkin driver that is deactivated 4 Select Device Manager right click on Generic Bluetooth Radio and select Update Driver Prevent Windows XP from connecting to the Internet then select Choose software from a list or specified location and in the next window select Don t search but select the driver to install 5 In the next window activate Show compatible hardware if it isn t activated already and select your manufacturer s driver instead of the Generic Bluetooth Radio driver 6 Click Next until the new driver is installed Now the Belkin system tray icon should be blue white as well activated and ready to use 7 Ifyou now double click on My Bluetooth Places the Belkin software installation is continued and finished The above steps force Windows XP to use the Bluetooth software provided by the manufacturer TCP Accelerator can now bind to this driver and the Bluetooth device is ready to use with TCP Accelerator TCP Accelerator stops spoofing if you install Windows XP Hotfix 886199 on your computer TCP Accelerator goes into admission control and stops spoofing the packets if you install Windows XP Hotfix 886199 on your computer The details of this Hotfix are given at the following URL http support microsoft com default aspx scid
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