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EonStor DS 3000 Series

1. F j 2 z 19 Y p A p FC Ff U 40 systems 13 EonStorDS 3000 Series Major Components fH NOTE Upon receiving your system check the package contents against the included Unpacking List If module s are missing please contact your system vendor immediately The Cache Backup Module CBM is an optional feature in single controller systems RAID Controller and Interface Each RAID controller comes with a pre installed DIMM module The traditional battery backup is replaced by an innovative Cache Backup Module methodology CBM
2. The controller on the dual controller models also features a Cache Backup Module CBM consisting of a Battery Backup Unit BBU and Flash Backup Module FBM The CBM and its components may be optional items for some systems The controller module contains no user serviceable components except when users are installing upgrading the cache memory or installing replacing a CBM the controller module should never be removed or opened WARNING The only time you should remove the controller is to install replace the memory modules CBM or a failed controller The RAID controller is built of sensitive components and unnecessary tampering can damage the controller 29 EonStorDS 3000 Series Controller Module of JBOD Models The expansion JBOD controllers features SAS expansion ports 1 SAS expansion port status LEDs 2 controller status LEDs 3 extraction levers and retention screws 4 and convection holes 5 The expansion controller contains a circuit board within a metal canister interfaced through hot swap docking connectors at the back end Two SAS wide ports on the int
3. 0O T 4011 00 20 5 2u 5611 G M 6 S 7 9 g 80 1 9 0 3U screw rackmount position 4 v LE 4U 2 3 EE SE 3U 5 6 20 s 9 9 1U 11 12 40 screw rackmount position 147 IFT 9373CSlider36 Slide Rail Kit 3 When adjusting the slide rail assembly to its appropriate lengths make sure the L shape rail 01 bend faces inwards loosen the four screws to adjust its length 4 Secure the front end of the L shape rail below the top cage nut use for securing the enclosure Extend the rail to the appropriate length where it meets the rear post and secure the front and rear using M5x0 9mm screws 05 Slide runner indicated by the blue arrow and catch latch indicated by the black arrow is to meet with the inner glides Front rack post Rear rack post Securing rail to the posts 148 IFT 9373CSlider36 Slide Rail Kit 5 Attach the filler plates 04 behind the enclosure ears using two 32x10mm flathead screws 06 on each side filler plates come with the system Securing a filler plate behind enclosure ears 6 Itis strongly recommended that two people perform this procedure together To mount the enclosure onto the rail and into the rack place the enclosure on the installed rails and
4. 2 5 inch 3 5 inch The drive tray is designed to accommodate separately purchased SAS or SATA interface hard disk drives There is a rotary bezel lock 1 that secures the drive tray in chassis while a release button 2 can be used when retrieving disk drives from the chassis To the right of the bezel plate there is a drive busy LED 3 and a power status LED 4 WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bay 27 EonStorDS 3000 Series Drive bays are arranged as four bays wide by three four or six bays high The drive bays are numbered from left to right and from top to bottom 28 EonStorDS 3000 Series Rear Panel Components Controller Module of RAID Models Designation Description Designation Description 1 Host ports 5 Serial port 2 Convection holes 6 Ethernet management port 3 SAS expansion port 7 Restore default button 4 Controller status LED 8 Restore default LED
5. p ir EEN Installing a Hard Drive with a MUX Board SATA drives 44 EonStorDS 3000 Series an oO 00 60 00 6 6x0 0 Dd 92 9090909 0 209090590960 399909909096 Cy ODIO I OO o9o96969690 o9o9o60906090 o9o965959590 c MN o o oV6960 o O 2 5inch SAS harddrive 2 5inch SATA hard drive MUX board should already be installed Adjust the drive location until the mounting holes in the drive tray are aligned with those on the hard drive Secure the drive with four of the supplied flat head screws 45 EonStorDS 3000 Series Installing the Hard Drive Tray into the Enclosure Once the hard drives have been installed in the drive trays install the drive trays into the system WARNING Each drive bay must be populated with a tray even if it does not contain a hard drive With a bay empty ventilation will be disrupted and the system will overheat With the hard drive tray bezel opened align and insert the tray into the enclosure Once fully inserted close the tray and use a small size flat blade screwdriver to turn the bezel lock from unlock to the lock position Unlock 46 EonStorDS 3000 Series Installing CBM for RAID Models The CB
6. 5 gt 2 40 systems 20 EonStorDS 3000 Series RAID controllers 1 2 Each RAID controller module contains main circuit board and a pre installed DIMM module For single controllers a dummy cage will be placed at the controller 2 position The host port configurations will vary For details see Rear Panel Components WARNING Do NOT remove the dummy cage for the single controller model Doing so will disrupt the internal airflow Power supply unit amp cooling module 3 2U amp 3U The hot swappable PSUs provide power to the system There is a cooling module within each PSU Please refer to your specific system for details shown in the later sections of this chapter 4U There are three hot swappable power supply units to supply power to the system A power switch can be located on right hand side of the PSU situated in the middle Cooling modules 3 amp 4 2U amp 3U The redundant cooling modules ventilate the system and for selected 2U models they may or may not be embedded in the power supplies For details please refer to 2U 3U RAID series Cooling Module 40 The cooling modules are user serviceable and are standalone units on both
7. mim m E d i m CHO CH1 CH2 CH3 CHO CH1 CH2 CH3 CHOAID ChiBID CH1 BID ChOAID Ch2 AID Ch3BID Ch3BID Ch2AID Component Description iSCSI RAID managed by redundant RAID controllers RAID system with a total of 8 host ports iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE network cables Ports divided into 2 virtual LANs both controllers are GbE switch linked to both virtual LAN zones EonPath to manage the fault tolerant paths with failover Software and load balance Use EonPath multipath software so that your operating system can identify 74 EonStorDS 3000 Series alternate paths to the same logical drive 2 logical drives each has 8 member drives More logical drives can be created from drives in JBOD LDO mapped to CHO AID CH1 BID CH2 AID and CH3 BID LD has to be assigned to both controllers A and RAID configuration B to enable remote replication LD1 mapped to CH1 BID CHO AID CH3 BID and CH2 AID LD has to be assigned to both controllers A and B to enable remote replication CN SS lt NOTE In the event of single controller failure a logical drive is accessed through the host IDs managed by the alternate RAID controller Host IDs and port IPs do not fail over to the surviving control
8. ES80xx System is accessing various interfaces ES80xx xGB RAM Wait Verifying installed memory 580 System is ready You can now start to configure the system ES80xx x Ready System is ready for I Os 91 EonStorDS 3000 Series Power Off Procedure If you wish to power down the system please follow these steps If you wish to power down the system please ensure that no time consuming processes like Regenerate Logical Drive Parity or a Media Scan are taking place 1 Stop I O access to the system Close your applications running on the host computers to stop all I O access to the system 2 Flush the cache Locate the C_Dirty LED refer to Controller LED for RAID Models on the controller module to check if there is still cached data in the DRAM if the LED is lid up in amber 3 Use the Shutdown Controller function to flush all cached data using the LCD panel refer to the illustration below This prepares the RAID system to be safely powered down RAID model No Ent View and Edit System Ent Mute Beeper Ready gt Logical Drives Functions Shutdown complete Shutdown Controlle Ent Shutdown This Ent Shutdown This Reset Ctlr 4 Busy Controller lt Controller l Ent Legend Ent Press the Enter Ent button Ent Press and hold the Enter Ent button for 2 seconds gt Pr
9. 97 Drive Tray utn eter e IET e Ee Hd Yep 99 Gonitroller LED RR 100 Controller LED for RAID Models 100 Controller LED for JBOD Models 44440 102 Ethernet Management Port nnns 103 iSGSl Hest Poft EE DS eee e cete 104 10GbASGSI Host Port EEDs Fibre ne cte ro oe cep ires 105 10Gb iSCSI Host Port LEDs RJ45 ssssssssssssseeeeeenene eene nennen nennen 105 8Gb Fibre Host Port LEDS 106 16Gb Fibre Channel Host Port LEDs 0 icc ececeecceseseeeeeceeeseeeeeeeeeseseeeeeseeeseseeeseseeeeeeeeese 107 SAS Host Port EDS tee rettet ce ree tenn ce cute ete ee eh et cree 108 PSU Cooling Module 109 4U RAID Power S pply EE D voee steer secet 110 4U RAID System Cooling Module LED sese 111 Alarms and 2C Bus annees c cc creta si na aad adsum o ca DAN VARRO Nii Eai 112 ei debe edet tue eec 112 10 Table of Contents e P 112 Restoring Default System Settings sescenti 113 Resto
10. cessent tnnt nennen 39 Unpacking the System 1 cernit electi iiie reati onse Deere enel beet out telidiite td Preinstalled Components to Installed Installing Hard Drive cccccsetssseeesseeeeeseeeenenseeeeeensenesaseeeeeeaseeeeeasseeeeaseeeeeeaseneseaseeeeeaseeeneeas Hard Drive Installation 41 SAS Interface ots teh o ect iive tem uai 43 Installing the Hard Drive into Drive 44 Installing the Hard Drive Tray into the 46 Installing CBM for RAID 5 4 3 9 1 1 nnne nennen tnnt 47 Removing the RAID Controller eene nnne neret 47 Installing the BBU wx oio ertet ere ree e vi ie oie hee ee 48 Table of Contents Installingzthtie RAID Goritroller 2 1 niet tierce aia ete cem 49 System Connection General Considerations on Making Connections eese 50 Host Side Topologies e teer ceteri cte tee eoe reves dete eto dra e e 51 Host Side Parameltets eet eene e Dame 51 Maximum Concurrent Host LUN Connection Nexus in 52 Maximum Queued VO Count
11. 9 Introduction Product OVervi W snienu minannar naavainen ranau aa anama Kamia mAsa sanaa ians Kawa Waa Wia 12 Model Naming Conventions esssessseseseeseseeeeee enne nnne nnne nennen enne nnns enne nnns enne 12 UG B EHREU DT ER 13 Major Componenhis 11 14 RAID Controller and Interface 14 JBOD Controller and Interface s is eiaeiiio eaer eier erkeni p e eiai rerai arront 14 Power supply unit with built in cooling 15 Rear Parnell 16 DualGoriroller Models 4 EE e me E RR UM 16 Single Controll r Models COMO EC DEO RD LATUR REOR 17 Upgrading Single Controller to Dual Controller System 17 Connection between RAID and JBOD cccccceesccceeeeceeeeceeeeeeseaeeeeesueeesecaeesenseeeessneeeseeatess 17 LI X 18 toe etn t tet etu 18 E 20 Internal Backplane etie itcr eee 23 Front Panel 2 lt 2 24 EGDIEED Panel
12. uates i Mos EIE 24 Chassis Els noa RN DERI RERO ERN IUUD 26 Drive Tray Bezel 3 5 tian Dee e e UIT EE CET area 27 Rear Panel 29 Controller Module of RAID 29 Controller Module of JBOD 5 2 402 0 30 Cache Backup Module CBM for RAID 42000440000 0 0 31 20 3U RAID Systems PSU amp Cooling Module esee 32 AU RAIB Systems PSU nc mmt nh ra entro reine Tr RR ikke de 33 4U RAID Systems Cooling Module sesseseeeeeeeeenneeenenen eene 34 System Monitoring 1 nennen nenne nnne n nint annt rnnt 35 Expansion Enclosure Support 2 2 nea Lee en ellie peces vti top erae 35 uero c unc MODI DAD E M A MODE 36 Firmware FW and SANWatch ssssssssessseeeeeeeeneee nennen nennen nente nnne 36 Audible A armis 2 5 lenses ee 36 Hot swapplhd iind rr Poeta oat errans ak dE ara roa na Fry Sia Einen 37 Hardware Installation Installation 1 2 esent nennen anite nnn 38 Installation Procedures Overview
13. WARNING All SAS cables are sensitive and must be handled with care To prevent interference within a rack system the cable routing path must be carefully planned and the cables must not be bent 65 EonStorDS 3000 Series DAS Direct Attached Storage Connection with Redundant Host Path e 0 HBA 1 EonPath EonPath CH1 BID CHO BID Sa LC LE RAID alo Dual controller models 66 EonStorDS 3000 Series fle Single controller models With more hard drives over the SAS expansion links you can create more logical groups of drives Avail these logical partitions using more LUN numbers NOTE EonPath multipath software or Linux Device Mapper is necessary for controlling and optimizing the access to logical drives via multiple data paths 67 EonStorDS 3000 Series DAS Direct Attached Storage Connection to Two Servers If you would like a LUN a logical partition to be accessed by multiple hosts file locking or multipath access control will be necessary 68 EonStorDS 3000 Series iSCSI Host RAID Connections Ethernet cable requirements e Ethernet cables are user supplied Catbe s
14. 76 JBOD Connecti ONS a 5 5 cni 78 EIAI e Eit ULL 79 JBOD SAS Expansion Configuration 79 Configuration RUles eis 80 Dual Controller Expansion Connection ccccccccceeeeeeeneeeeeeeeeneeeeeeeeeeeeeseaeeeeeeseeeeeseeeseaeeenaeens 82 Single Controller Expansion Connections sseenenennenennneneen nennen 83 Management Console Connections sees eene nnne nennt nnne nnn 84 Power Connections 85 Checklist EE 85 Connecting Power GOrds het cese e dri o ve reete de ci dol e ee 86 Power On Procedures ic iiie emu te im eie OM OR RE ie maie 88 Power On Status Check m eve titii eres 89 Peete E 91 Power Off Procedure 92 System Monitoring Monitoring anaana datai iiinn 93 Front Panel Po 95 LCD Keypad for RAID 402 4 1 1 00000 nnne nnne tentent 95 CD Panel FED Definitions aii iicet co eee reet e tee cette ee eee eee eeu 96 LED Panel for JBOD
15. RI REM 53 Fibre Host RAID Connections eeeeeeeeeeeeeeeeeeenee enne nnne nnne n nnn na nnn nannten nnn nnn 54 Fibre Host Components including 10GB 1 5 5 54 Fibre Host Topologles niei ient igiene 56 Fibre Cabling perm 57 Simple End to End Gohfectioh CR Pa e HER 58 DAS Direct Attached 1 1 nennen nere 59 Switched Fabric Connection Dual Controller eeeeennen 61 Switched Fabric Connection Single Controller eee 63 SAS Host RAID Connections 1 1 iioii nentes 65 DAS Direct Attached Storage Connection with Redundant Host Path 66 DAS Direct Attached Storage Connection to Two 68 ISCSI Host RAID Connections 122 rene iio re trc tenen od eom a simae e RE ER SD 69 Network amp Host Connection Topologies seeseeeeeeeeeenneenen nennen 70 High Availability IP SAN with Redundant RAID 71 Single Controller with Fault Tolerant Path nennen 73 High Availability IP SAN Recommended Cabling Method for Remote Replication 74 High Availability IP SAN with Port Trunk Remote Replication Enabled
16. Replacing the BBU To replace the BBU follow these steps 1 Remove the controller out of the enclosure refer to Removing the Controller 2 Loosen screws 1 and remove the BBU 2 For type II controller models please unplug the BBU power connector indicated by the blue circle 3 For type II controller systems to separate the BBU from the top cover unscrew the screws shown in the following illustration BBU NE a o N 2 X 4 Install the replacement module and fasten screws refer to Installing the BBU 2 5 Reinstall the controller refer to Installing the RAID Controller 9 lt A replacement BBU takes approximately twelve hours to charge to its capacity The life expectancy of a BBU is three years If the cause of a failure cannot be determined even after BBU module is replaced contact your system vendor 125 EonStorDS 3000 Series Replacing the Power Supply Module Cooling Module The power supply units PSU are configured in a redundant configuration with each PSU housed in a robust steel canister Detecting a Failed PSU If a PSU module fails the system notifies you through the following indicators e PSU status LED locations blue circles 4U systems e Audible alarm refer to Audible Alarms Firmware utility refer to Firmware User Man
17. 4U RAID Systems PSU The 4U RAID systems are equipped with three 3 redundant and hot swappable load sharing PSUs at the rear section of the chassis The PSU is housed in a 1U canister containing both the power supply and dedicated cooling modules The PSU has an extraction handle 1 retention screw location 2 PSU status LED 3 and a power socket 4 33 EonStorDS 3000 Series 4U RAID Systems Cooling Module There are two cooling modules at the rear that ventilate the enclosure The cooling fans operate at two fan speeds When the system is operating normally the cooling fans operate at the lower speed If a system module fails or when one of the temperature thresholds has been exceeded the cooling fans automatically raise their rotation speeds to draw more airflow The cooling module has two cooling module fan status LEDs 1 and an extraction handle 2 34 EonStorDS 3000 Series System Monitoring Features There are a number of monitoring approaches that provide the operating status of individual components Expansion Enclosure Support Monitoring A managing RAID system is aware of the status of JBOD components including those of Expander controller presence voltage and thermal readings PSU Cooling module Enclosure thermal sensor Service the Service signal to specify a specific enclosure e Disk drives JBOD Identifier The managing RAID system will sound the alarm an
18. 6 Insert the new controller module Carefully push the controller until you feel the contact resistance when the board edge connectors are engaging the backplane Push the ejection levers upward indicated by the blue arrows and fasten the retention screw on the ejection levers 7 Reattach all the cables 8 For single controller models or when replacing both controllers simultaneously power up the system Check system message on the LCD screen SANWatch or firmware menu driven utility When the replacement controller is successfully brought online the Power On Status LEDs should turn on properly 9 For single controller models or replacing both controllers simultaneously Restoring NVRAM data To restore previous ID LUN mapping settings users may use the following options e Use the Restore NVRAM from Disks or Restore NVRAM from Files functions in the firmware ID LUN mapping will be restored Or 118 EonStorDS 3000 Series e Use the LCD panel to restore ID LUN mapping settings refer to the illustration below RAID ER and Edit nt Mute ER Drives cm mde pasowora jose space NVRAM from to Ent Controller include password reserve space lt reserve space Maintenan pasowora eemo spare fesore space Maintenance progress Legend Ent Press the Enter Ent button Ent Press and hold the Enter E
19. Avoid dust debris carpets plastic vinyl and styrofoam in your work area Do not remove any module or component from its anti static bag before installation takes place Drives must not be stacked on top of each other without their protective drive trays Even when drives are fixed in the drive trays contacting the exposed PCB or rear side interface may damage the drives About This Manual About This Manual The manual introduces hardware components of EonStorDS 3000 Series 2U 3U and 4U RAID and JBOD systems It also describes how to install monitor and maintain them For non serviceable components please contact our support sites Firmware operation Consult the Firmware User Manual on the CD ROM SANWatch software Consult the SANWatch User Manual on the CD ROM Revision History Version Date Description 1 0 Sep 2013 Initial release 1 1 Jan 2014 Added 3024B series 2 5 form factor Table of Contents Table of Contents Legal INFOrmation 2 Contact Information 3 Copyright Notice e awaa 4 Safety 5 About This Manu l 8 Table of Contents oec mei
20. HBA cable or FC switch Each logical partition is redundantly mapped to multiple host channel IDs in an AAPP Active Active Passive Passive configuration Logical volumes are managed either by the controller A or by the controller B The Passive IDs will only become functional when a single controller fails in the system The EonPath driver is a must on the application servers The driver communicates with system firmware and performs load balance and automated distribution of I Os across preferred paths Active IDs on data paths TPGS Target Port Group Service is supported so that I Os are routed to the preferred paths 62 EonStorDS 3000 Series Switched Fabric Connection Single Controller HBA1 HBAO EPIS VN 9 AN IN IN VS 010 010 LDO LD1 Channels Controller A Host CHO CH1 CH2 CH3 Configuration Information RAID controller Host server Data path connection Data paths are attached to one or more FC switches SAN management measures such as switch zoning and port binding should be taken to avoid multiple servers from accessing the same LUN Host channel bandwidth 3200 MB s 63 EonStorDS 3000 Series Above is the sample drawing showing connections with each SFP port connected to FC switches and then to
21. Infortrend EonStorDS DS 3000 Series 20 30 40 Systems Version 1 1 Legal Information Legal Information All Infortrend products including the product customers have purchased from Infortrend shall be subject to the latest Standard Warranty Policy available on the Infortrend website http www infortrend com global Support Warranty Infortrend may from time to time modify update or upgrade the software firmware or any accompanying user documentation without any prior notice Infortrend will provide access to these new software firmware or documentation releases from certain download sections of our website or through our service partners Customer shall be responsible for maintaining updated version of the software firmware or other documentation by downloading or obtaining from Infortrend and installing designated updated code including but not limited to firmware microcode basic input out system code utility programs device drivers and diagnostics delivered with Infortrend product Before installing any software applications or components provided by a third party customer should ensure that they are compatible and interoperable with Infortrend product by checking in advance with Infortrend Customer is solely responsible for ensuring the compatibility and interoperability of the third party s products with Infortrend product Customer is further solely responsible for ensuring its systems software and data are a
22. Item Description Quantity 01 Mounting bracket assembly L shape left side 1 02 Mounting bracket assembly L shape right side 1 03 Inner glide 2 04 Screws cross recess round head M5x30 4 05 Cross recess truss head screws M5 x 9 0mm 8 06 6 32 x10mm flathead screws 4 07 316 32 L6 flathead screws 6 08 5 cage nuts 4 Of 6 145 IFT 9373CSlider36 Slide Rail Kit Installation Procedure 1 The installation begins with installing the inner glides 03 to the left and right side of the enclosure using 6 32 L6 flathead screws 07 Make sure the protruding end indicated by the black arrow is bent inward as shown in the top view illustration Rear of enclosure PPP o e e e e e 6 view Side view 2 If the cage posts do not have threaded holes cage nuts 08 are provided to be mounted onto the posts for cross recess truss head screws M5 x 9 0mm 05 to secure 146 IFT 9373CSlider36 Slide Rail Kit the enclosure Please refer to the illustration below t dimensions zs E dl 2 3 m PAESE COME 2U 5 15 65 20 2 hat matches your enclosure 2U screw rackmount position
23. Replacing the Controller Module s Single Dual Simultaneous Upgrade WARNING Controller firmware MUST be identical for proper functionality DO NOT mix controller modules from different models Each controller has a unique ID which is applied to host port names As the result you may encounter SAN problems with identical port names on multiple systems When removing a RAID controller from a single controller system ensure that your applications have been shut down beforehand Controller firmwares MUST match so before you replace a controller in a dual controller system please check if the firmware of the operational controller matches the replacement controller sent to you The replacement controller sent to you will state its firmware version with a label on the packaging To find out the firmware version of your operating controller use Storage Manager Information Enclosure View in SANWatch please refer to the SANWatch Manual for details To update the firmware please refer to the following a EonStorDS SANWatch User Manual on Upgrading the Firmware b Firmware Manual on System Functions Upgrading Firmware Before you replace the controller s export and save the NVRAM data using the LCD panel follow the illustration below RAID ume No and Edit sem ay Mute oe ae Drives elm NVRAM NVRAM NVRAM to Ent 2 reserve qe reserve
24. SAS secondary links 3 The SATA drives have only one port that includes the SATA physical links 4 and the power link 5 In a redundant controller system the MUX enabled drive trays must be separately purchased and applied The single controller JBODs do not require MUX kit 4 dec SSSSSSSSSSSS SAS dx SATA Dual ported SAS and Single port SATA Connectors WARNING The hard drives and drive trays should only be installed into the system after rack mounting If the hard drives are installed first the system will be too heavy to handle and the possible impact during installation may damage your hard drives Handle hard drives with extreme care and observe all ESD prevention methods when installing drives Only use screws supplied with the system package Longer screws may damage the drive 43 EonStorDS 3000 Series Installing the Hard Drive into Drive Tray Open the bezel by pressing the release button and gently pull out the tray 00988980Q 6600000000 7 OO000NO0 9960000000 UJ O09 SN OO0O000600 Jp CODO 0000000000000000 Place the hard drive into the drive tray making sure that the interface connector is facing the open side of the drive tray and its label side facing up If you have a MUX board you want to install a SAS drive the MUX board should be removed
25. lt 2 Export NVRAM is complete Legend Ent Press the Enter Ent button 116 EonStorDS 3000 Series Ent Press and hold the Enter Ent button for 2 seconds gt Press the up and down arrow to scroll to the menu you are after Prepare a clean static free work pad or container to place the controller Replacing single controller models or both controllers simultaneously Shut the system down Stop all access to the system and make sure all cached writes have been distributed to disk drives using firmware s Main Menu System Functions gt Shutdown controller function Power off the system and turn off the power switches and unplug the power cords from PSUs Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters view and edit devices Mute beeper change Password Reset controller controller maintenance Arrow Keys Move Cursor Enter Select Esc Exit Ctri L Retresh Screen Disconnect all cables that are connected to the controller module Loosen the screw that secures the control module s ejection levers 117 EonStorDS 3000 Series 5 Push the ejection levers downwards indicated by the blue arrows controller module will automatically ease out of the controller module bay
26. Shutdown Enter Sleep Mode When the temperature falls back within normal range the battery will resume charging The operating status of PSU and cooling fan modules are collected through an 2 serial bus If either of those modules fails the failure will be detected and you will be notified through the same methods as in the audible alarms 112 EonStorDS 3000 Series Restoring Default System Settings Restoring default settings is last resort function configurations such as parameters and host LUN mappings will be erased You may need to restore default settings in the following cases When the firmware update procedure requires it When you need to reset the password to access the RAID system Restoring Default Settings To restore default settings for dual controller models follow these steps 1 Stop all host I Os 2 Save the current configuration using the Export NVRAM function on the LCD panel RAID and Edit at Ent Beeper Drives oM NVRAM NVRAM Export NVRAM to Ent Controller in oM reserve reserve space Maintenance Export NVRAM is complete Legend Ent Press the Enter Ent button Ent Press and hold the Enter Ent button for 2 seconds gt Press the up and down arrow to scroll to the menu you are after 3 You may also want to make a list of the ex
27. and claiming the same rated capacity may actually carry different block numbers meaning that their capacity may not be exactly the same When configuring hard drives into a RAID array you may use a slightly smaller capacity as the Maximum Disk Capacity in each individual hard drive The configuration option can be found in the interface specific firmware manual that came with your enclosure Profile The drive trays and bays of the system are designed for 3 5 hard drives Drive type The system uses SAS 3Gbps or 6Gbps SATA and Nearline 3 5 hard drives Please ensure that you purchase the correct hard drives If you use dual controller RAID system and prefer using SATA hard drives in the enclosure or in the attached JBODs make sure you also purchase MUX kits 41 EonStorDS 3000 Series MUX Board Shown below controller A 1 and controller B 2 is connected to the backplane 3 With a MUX board 4 paired to the hard drive 5 data signals is able to switch between controllers A and B signal ports indicated by the blue arrow dotted line Under normal circumstances controller B signal port is in standby mode 6 MUX Kit Port Selector Mechanism 42 EonStorDS 3000 Series SAS Interface The SAS interface features a dual ported connectivity with pins on both sides of its connector that include SAS primary links 1 power link 2 and underneath it the
28. drive error Make sure that there is no more error reported 135 EonStorDS 3000 Series Appendix Technical Specifications Host Drive Interface Fibre host RAID models Host O S Compatibility Host O S independent Host Interface 8Gbps 16Gbps Fibre Host Channels 2 or 4 fibre host channels per controller Supports 12 16 24 channels of 3 6Gbps SAS SATA II SATA III Nearline Drive Interface channel series Fibre iSCSI hybrid host RAID models Host O S Compatibility Host O S independent Host Interface 8Gbps 16Gbps Fibre 4x iSCSI Host Channels 2 or 4 fibre host channels per controller 4x or 8x iSCSI channels Supports 12 16 24 channels of 3 6Gbps SAS SATA II SATA III Nearline Drive Interface channel series SAS host RAID models Host O S Compatibility Host O S independent Host Interface 3Gbps or 6Gbps Multi lane SAS SFF 8088 host ports Host Channels Multiple SAS PHYs logically combined into 2 host channels per controller Supports 12 16 24 channels of 3 6Gbps SAS SATA II SATA III Nearline Drive Interface channel series iSCSI host RAID models Host O S Compatibility Host O S independent iSCSI offload utilities and hardware Host Interface RJ 45 Gigabit Ethernet 10Gb Fibre Drive Interface channel Supports 12 16 24 channels of 3 6Gbps SAS SATA II SATA III Nearline series JBOD models SAS Interface Eigh
29. etc If the failed Controller A restarts or a replacement is installed Controller A will temporarily assume the role of the secondary controller When the RAID system is rebooted all system configurations will revert back to the default state and Controller B returns the primary role to Controller A 16 EonStorDS 3000 Series Single Controller Models Single controller models are designated by G or S in their model number The second controller slot is filled with a dummy cage D The 2UL C and 2UL model differs in the additional cooling module at the center bottom position 4U systems Upgrading Single Controller to Dual Controller System If the model name of a single controller RAID JBOD is designated with the letter S it can be upgraded into a dual controller configuration by adding another controller module and firmware upgrade see software manual If the model name is designated with a it is not upgradeable to a dual controller configuration e ES8024S Upgradeable e ES8024G NOT upgradeable For details please contact your vendor for details Connection between RAID and JBOD The following rule applies when connecting RAID and JBOD s e Dual controller RAID connects to dual controller JBOD Single controller RAID connects to single controller JBOD 17 EonStorDS 3000 Series Chassis The RAID chassis is
30. for connecting a JBOD from the opposite direction 80 EonStorDS 3000 Series offering high redundancy One expansion link connects JBODs from RAID to the nearest JBOD and then to the farthest JBOD Another expansion link connects to the farthest JBOD from the opposite direction and then to the nearest JBOD Each expander controller on the SAS JBOD controls a SAS Domain that connects one of the alternative interfaces on all of the disk drives in the enclosure For example one expander unit controls Domain A and the other controls Domain B In a fault tolerant topology the SAS external links always connect to the SAS ports on the same SAS Domain The SAS Domains can be identified by the expanders locations i e upper controller slot Controller A Slot A or the lower controller slot Controller B Slot On the RAID system each RAID controller can be considered as managing a separate SAS Domain With the help of the port selector mechanism on the MUX boards the idea of SAS Domain applies even when SATA drives are used in a dual controller JBOD 81 EonStorDS 3000 Series Dual Controller Expansion Connection SFF 8088 4 N OUT 8 ER fe JBOD BE AE d gt JBOD ia 44 SFF 8088 p gt LL Be JBOD B B 0 JB RE Fl JBOD E AC 2 Es d
31. host adapters See logical associations in the drawing for LUN mapping details Use Enclosure specific spares to prevent a spare drive from participating in the rebuild of a logical drive on another enclosure You can refer to the ID tags on the host links to see the related LUN mapping and cable links routing paths Each logical partition is mapped to a single host channel ID If you prefer path redundancy you can map a logical partition to IDs residing on two different channels You will then need the EonPath driver to manage access through two different HBA ports The driver communicates with system firmware and performs load balance and automated distribution of I Os If multiple servers can see a mapped volume you will need to avoid access contention using file locking software port binding or zoning feature by FC switches which limits the access from host to a specific LUN If you have two servers in a clustered configuration access control will be performed by the clustering software 64 EonStorDS 3000 Series SAS Host RAID Connections One SFF 8088 to SFF 8088 host link cable is included per controller You can contact your vendor to purchase additional cables if you need more than the included one The cables 28AWG x 8 pairs are characterized by 100ohm black colors UL approved lead free 50 120 or 170cm cable lengths connectors can be secured to chassis receptacle using latching mechanism
32. linus CHO AID CH1 AID 2 BID CH3 BID CHO BID CH1 BID CH2 AID CH3AID Component Description iSCSI RAID managed by redundant RAID controllers RAID system with a total of 8 host ports iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE network cables Ports divided into 2 virtual LANs to separate access from GbE switch host to targets EonPath to manage the fault tolerant paths with failover failback and load balance capabilities Use EonPath Software multipath software so that your operating system can identify alternate paths to the same logical drive RAID Remote replication functionality is not supported 71 EonStorDS 3000 Series configuration using this configuration For remote replication setup please refer to High Availability IP SAN Remote Replication Enabled or High Availability IP SAN with Port Trunk Remote Replication Enabled 4 logical drives each has 4 member drives for better performance you can include drives from JBOD LDO mapped to CHO AID and CHO BID LD assigned to controller A LD1 mapped to CH1 AID and CH1 BID LD assigned to controller A LD2 mapped to CH2 AID and CH2 BID LD assigned to controller B LD3 mapped to CH3 AID and CH3 BID LD assigned to controller B LD assignment lt In the event of single controller failure a logical drive is accessed through the host
33. pe JBOD E 82 EonStorDS 3000 Series Single Controller Expansion Connections SFF 8088 ew aT SFF 8088 83 EonStorDS 3000 Series Management Console Connections Designation Description Designation Description 1 Serial port for Telnet access 4 Local area network Single controller DB9 male to female serial 5 SANWatch telnet Dual controller Y cable console 3 CAT5e LAN cable 16 Dual controller management connection Single controller management connection Connecting RAID system to external consoles e Serial port For dual controller models a Y cable is provided in the package For single controller models a standard DB9 straight cable should be supplied by the user NOTE null modem may be required if you are using a 3 party cable e LAN port ALAN cable should be supplied by the user The serial port s defaults are Baud Rate 38400 Data Bit 8 Parity None Stop Bit 1 Flow Control Hardware For TCP IP connection and firewall configuration with a management station running SANWatch please refer to SANWatch s online help or User s Manual If your network environment is not running DHCP server protocols a default IP lt 10 10 1 1 gt can be
34. position of cable straps using the release tab 86 EonStorDS 3000 Series 5 Adjust the position so that when a power plug is connected to system power the barb anchor can be inserted into the anchor hole above the power socket 2U and 3U RAID models i 4U RAID models 87 EonStorDS 3000 Series Power On Procedure Before you power on the RAID system please power on the expansion JBOD storage systems first if your network configuration has multiple arrays To power on the system please follow the procedures below 1 Turn on the power switches to the position for every PSUs power switches from left to right Make sure all power supply modules switches are turned on 2 Poweron the networking devices e g switches 3 Power on the host computers The host computers should be the last devices that are turned on Please refer to the documentation that came with your host computers to see their power on procedures 88 EonStorDS 3000 Series Power On Status Check As a general rule once the system has been powered on there should NOT be LED s that light up red amber nor should you hear an audible alarm from the system You should begin verifying system statuses via the following monitoring interfaces LEDs LCD keypad panel The LED on the LCD keypad panel should illuminate after a successful initialization process indicating that syst
35. retention latch sideways just as when you were removing it while installing the replacement module When fully inserted the retention latch will hold the module in place 132 EonStorDS 3000 Series Replacing a Hard Drive WARNING Keep a replacement on hand before replacing the hard drive Do not leave the drive tray open for an extended period of time or the internal airflow will be disrupted Handle the hard drives with extreme care Carry them only by the edges and avoid touching their circuits part and interface connectors To replace a hard drive follow these steps 1 Identify the drive tray Use the firmware utility SANWatch or the LED on the drive tray to identify faulty hard drive s The drive bays are numbered from left to right and from top to bottom o o o WIAA KAASA SAZAS 9X 0X 12 1 1 0 133 EonStorDS 3000 Series 2 Unlock the drive tray bezel indicated by the blue arrow by using a small flat blade screwdriver to set the bezel lock from lock to the un lock position 5 gt lt Lnd lt U c N o mmr c c o 2 g D o 233 2 hm 2 0000000000000000 off 0990600 4 6600000000 ofl 0000
36. servicing or cleaning the enclosure Use a slightly moistened paper sheet or cloth for cleaning Avoid using liquid or sprayed detergent When replacing components insert them as gently as possible while assuring full engagement Vibration and shock can easily damage hard drives Only qualified service personnel should open the enclosure Contact service personnel if any of the following situations occurs The power cord or plug is damaged The enclosure has been exposed to moisture The system has not been working properly The enclosure was dropped against a hard surface The enclosure shows obvious signs of breakage To move the enclosure more than one person might be necessary due to its weight Drives should be removed from the enclosure beforehand Important Notice The use of Infortrend certified components is strongly recommended to ensure compatibility quality and normal operation with your Infortrend products Please contact your distributor for a list of Infortrend certified components eg SFP SFP card iSCSI cable FC cable memory module etc ESD Precautions ESD Precautions e Handle the modules by their retention screws ejector levers or the module s metal frame faceplate only Avoid touching the PCB boards or connector pins Use a grounded wrist strap an anti static work pad to discharge static electricity when installing or operating the enclosure
37. the battery module via SANWatch or the firmware please refer to respective manuals 31 EonStorDS 3000 Series 2U and 3U RAID Systems PSU amp Cooling Module The 2U and 3U RAID systems come with two redundant hot swappable PSUs Each PSU has a power socket 1 power switch 2 PSU status LED 3 cooling module 4 cooling module status LEDs 5 retention screw 6 and an extraction handle 7 4 The cooling modules can operate at three rotation speed settings Under normal operating conditions the cooling fans run at the low speed Under the following conditions cooling fans raise their rotation speed to increase the airflow Component failure if a cooling module PSU or a temperature sensor fails Elevated temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors During the system initialization stage the cooling fans operate at high speed and return to low speed once the initialization process has completed and no erroneous condition detected There are two upper temperature thresholds for event notification and the other for triggering higher fan rotation speed The preset value for event notification can be changed using the firmware embedded configuration utility while the fan speed trigger cannot be changed Refer to the Firmware Operation Manual for details 32 EonStorDS 3000 Series
38. the UP and DOWN arrow keys to select viewing items In the bottom row of the main menu View and Edit Event Logs the most recent event is displayed ENT button 4 Used for browsing events To see detailed description of each event use the arrow keys to select an event and press and hold down the ENT key until a short beep sound is heard then use arrow keys to browse through the description lines If you tab the ENT key lightly you may choose to delete the event Press ESC to return to the previous menu level Mute button 5 Used for muting the system The MUTE button silences the alarm until the next event occurs 95 EonStorDS 3000 Series LCD Panel LED Definitions Name Color Status Blue indicates that power has been turned on and the system status is normal 1 PWR Power Blue OFF indicates that no power is supplied to the system or the RAID system has failed indicates that there is active traffic on the host drive channels 2 BUSY OFF indicates that there is no activity on the host drive channels Red indicates that a component failure status 3 ATTEN event has occurred Red Attention OFF indicates that the system and all its components are in proper operation status N During the power on process the ATTEN LED will light up steadily Once the system successfully boots up with no faults the ATTEN LED will turn off 96 EonStorDS 3000 Ser
39. two HBAs It is also preferable to apply corresponding host port type switches eg use Fibre switches for Fibre host ports N lt In order to manage the fault tolerant data paths and to optimize data throughput on multiple data paths it is necessary to apply EonPath multipath software or utilities such as Linux Device Mapper Host Side Parameters It is STRONGLY recommended that users use the default settings with their system Should you feel the need to adjust your host side parameters please consult on site technical personnel or technical support 51 EonStorDS 3000 Series Maximum Concurrent Host LUN Connection Nexus in SCSI Cache Status Clean BAT Main Menu Quick installation view view Maximum Queued I O Count 256 view LUNs per Host ID 8 view Max Number of Concurrent Host LUN Connection Def 4 view Number of Tags Reserved for each Host LUN Connectio Peripheral Device Type Parameters Vv Host Cylinder Head Sector Mapping Configuration 1 5 Fibre Connection Option Loop only v Drive side Parameters Disk Array Parameters Redundant Controller Parameters Controller Parameters Enter Se lect Esc Exit Screen The Max Number of Concurrent Host LUN Connection menu option is used to set the maximum number of concurrent host LUN connections Maximum concurrent host LUN connection nexus in SCSI is the arrang
40. used to access for the first time 84 EonStorDS 3000 Series Power Connections Once all hard drives have been properly installed and the I O ports or management interfaces have been connected the system can be powered on Checklist BEFORE powering on the system please check the following e CBM Make sure the CBM has been properly installed before powering on the system Hard drives Hard drives are correctly installed in the drive trays Drive trays All the drive trays whether or not they contain a hard drive have been installed into the system Cable connections The system has been correctly connected to host computer s management computers or external networking devices Ambient temperature All system components have been acclimated to the surrounding temperature Make sure you use the power cables provided that are at least 1 2 meters length DO NOT use extension cables as the power cables are designed to connect ONLY and DIRECTLY to relocatable power taps RPTs on server cabinets 85 EonStorDS 3000 Series Connecting Power Cords Use the included cable clamps to secure power cord connections 1 Remove power cords and cable clamps from the accessory boxes 2 Combine cable strap with cable clamp 3 Attach cable clamps to the power cords by opening and enwrapping the plastic ring around the base of power cords oN JA 4 Adjust the
41. which consists of a battery backup unit BBU and flash backup module FBM Cached data is quickly distributed to a flash backup module with the support of a BBU in the event of a power outage Because of a shorter discharge time BBU life expectancy is extended and data is safely kept in flash regardless of the traditional 72 hours limitation The embedded firmware features intelligent algorithms such as power saving modes variable fan speeds and exiled drive handling making this model a greener choice JBOD Controller and Interface The enclosure is managed by expander controllers that distribute data flow to individual disk drives and report operating status through a proprietary enclosure service via in band protocols The enclosure along with other JBODs connects to a RAID system and serves as a building block of a scalable configuration In terms of supported protocols the firmware supports communications with enclosure devices SAS SATA disk drives and as RAID system featuring 6Gbps SAS expansion ports In terms of physical connection the SAS interface provides ease of cabling through Mini SAS connectors With a backplane adapting SAS or SATA drives the system supports enterprise class SAS cost effective SATA II or SATA III hard drives and is ideal for adding large capacity to a storage pool 14 EonStorDS 3000 Series Power supply unit with built in cooling module 2U and 3U series Two cooling modules bu
42. 00 3 2 IEC61000 3 3 BSMI CNS 13438 FCC FCC Part 15 subpart B IEC 60068 2 MIL STD 810E 883E Environment ISTA ASTM D3332 IPC TM 650 1507779 3744 Others RoHS Microsoft WHQL Windows Server 2003 142 Slide Rail Installation Guide Slide Rail Kit Installation Guide The table is categorized into model numbers in alphabetical numeric order so users can fast locate the corresponding slide rail kit for their respective enclosure RAID JBOD slide rail kits If you are unable to locate clear instructions on installing your enclosure please contact Technical Support Enclosure Installation Prerequisites To ensure proper installation and functionality of the RAID system please observe the following warnings Cross check all components have been received against the Unpacking List Contact your vendor immediately if anything is missing Install the enclosure as is out of the packaging install hard drives and optional modules FBM and or BBU after the enclosure has been mounted Wear an anti static wristband before and during the installation procedure It is recommended to plug the system into two different power sources eg into a power outlet and another into a UPS Ensure the rack which the enclosure is mounted onto has proper grounding and over current protection Do not obstruct ventilation openings provide 20cm of free space at the front and back of the enclosure for air circul
43. 000000 90 0 7 00 0060 4 Remove the drive tray Pull the tray inch away from the enclosure Wait for at least 30 seconds for the disk drive to spin down and then gently withdraw the drive tray from the chassis 5 Remove four retention screws two on each side The screws secure the hard drive to the drive tray A o el Without board Emm o o5050 o 90909090 Q coro D oo 5 007020 cg H 2090990909 0 0 2 5inch SAS hard drive 2 5 inch SATA hard drive 134 EonStorDS 3000 Series 6 Replace the drive After swapping the drive fasten the retention screws back Without MUX With MUX 7 Insert the drive tray back into the enclosure Install the drive tray with the front bezel open When fully inserted close the front bezel 8 Lock the drive tray Turn the bezel lock to the vertical orientation locked position using a flat blade screwdriver Do not push the bezel lock while turning it otherwise the spring handle will pop out again lt Never leave the bezel lock unlocked the RAID controller might consider it as a faulty drive 9 Check for
44. 45W Busy 367W Single controller model 350W idle 261 9W Busy 284 8W DC Output 12 0V 28A Max 5 0V 43A Max Input Frequency 47 to 63Hz AC Input 100 10A or 240VAC 5A with PFC Power Factor Correction Yes Hold up Time At least 16ms at 115 230VAC full load after a loss of AC input Through backplane to controller Over temperature Auto shutdown when lost cooling or exceeded ambient temperature Protection over voltage protection is also available 4U Systems Input Voltage 100VAC 8A to 240VAC 4A with PFC auto switching Frequency 50 to 60 Hz Power consumption 434W busy 408 9W idle Through backplane to controller Over temperature Protection Auto shutdown when lost cooling or exceeded ambient temperature over voltage protection is also available PSU specifications described above are general measurements and they do not represent all models For details please refer to specific model specifications 139 EonStorDS 3000 Series Dimensions 2U series Dimensions Without chassis ears amp With chassis ears amp protrusions protrusions Height 88mm 89mm Width 446mm 481 6mm Length 514mm 531 6mm 3U series Dimensions Without chassis ears amp With chassis ears amp protrusions protrusions Height 130mm 131m
45. Count menu option enables you to configure the maximum number of I O operations per host channel that can be accepted from servers The predefined range is from 1 to 1024 I O operations per host channel or you can choose the Auto automatically configured setting The default value is 256 I O operations The appropriate Maximum Queued Count setting depends how many I O operations the attached servers are performing This can vary according to the amount of host memory present as well as the number of drives and their size But usually optimum performance results from using the Auto or 256 settings For more information please refer to the Firmware Manual that came with your system 53 EonStorDS 3000 Series Fibre Host RAID Connections The Fibre Channel standard allows optical connections Optical cables can be used over longer distances and have been shown to be more reliable Due to the demands of high transfer rates optical cables are preferred for 8 4Gbps fiber connectivity Optical cables are also less susceptible to EMI The Fibre host ports connect to Fibre Channel host adapters HBA that feature a 8Gbps transfer rate SFP interface support for full duplex transfer and best come with a 64 bit 133MHz PCI X or PCI E interface Please contact your vendor for the latest certified items WARNING All Fibre cables are sensitive and must be handled with care To avoid interference the cabl
46. Data is being flushed from flash backup module to 2 G_Dirty Amber drive when power is restored Battery voltage is lower than 2 5V Battery temperature reading is abnormal out of the 0 to 45 C range Battery is not present OFF indicates that the cache is clean and that the 100 EonStorDS 3000 Series battery backup unit is capable of sustaining memory in case of power loss Blinking Amber indicates cached data is being transferred to the flash module after the occurrence of a power outage Once the transfer is done all LEDs will turn off This signal is local to each controller Amber indicates that the detected CPU board chassis temperature has exceeded the 3 Temp Amber higher temperature threshold OFF indicates that the detected temperature reading is within the safe range Green steady on indicates the CBM module is ready Both a BBU and flash modules are present Amber steady on indicates CBM failure meaning either BBU or flash has failed When lit it also 4 CBM Green indicates either BBU or a flash is missing in a Status Amber redundant controller system Blinking means a BBU is being charged OFF means BBU is not installed in a single controller G model 5 Hst Bsy Green Blinking Green to indicate traffic on the host bus Blinking Green to indicate traffic on the drive Drv B 6 Drv Bsy Green channel Green indicates the RAID configuration def
47. IDs managed by the alternate RAID controller Host IDs and port IPs do not fail over to the surviving controller Therefore the EonPath multipath driver is necessary for path redundancy and controller failover NOTE 72 EonStorDS 3000 Series Single Controller with Fault Tolerant Path HBAO HBA1 onPa CH21D0 CH2 IDO CH3 100 CH3 IDO CH2 ID1 CH2 ID1 CH3 ID1 CH3 ID1 VLAN2 Tee ast bol t s ed rd H 2 KA s CHO IDO CHO ID1 LINE cui Dt a RAID JBOD Component Description iSCSI RAID managed by a single controller with 4 host RAID system ports iSCSI initiators preferably PCI E TCP IP offload engine HBA or NIC TOE capable cards GbE cables GbE network cables EonPath to manage the fault tolerant paths with failover Penne and load balance 4 logical partitions created from 2 logical volumes 2 Logical Volumes each contains a logical drive RAID 2 Logical Drives configuration Each logical partition appears on two different host links for the purpose of fault tolerance Use EonPath multipath software so that your operating system can identify alternate paths to the same logical drive 73 EonStorDS 3000 Series High Availability IP SAN Recommended Cabling Method for Remote Replication
48. LED Flashing green indicates data activity Off indicates connection not established 105 EonStorDS 3000 Series 8Gb Fibre Host Port LEDs Each controller module houses fibre channel host ports Each of these ports has two LEDs for displaying the operating status Name Color Status Green indicates an established link Off means 1 Link Green a link is broken Green indicates 8Gbps connection Green 2 8 4 2G Amber Amber indicates 4Gbps connection Off OFF indicates 2Gbps speed or no connection For systems that come with 8Gb Fibre channel host ports They deliver fast I O performance for Storage Area Network SAN applications Optical cables can be used over distances and have been shown to be more reliable Due to the demands of high transfer rates optical cables are preferred for 8 4Gbps fiber connectivity Optical cables are also less susceptible to EMI 106 EonStorDS 3000 Series 16Gb Fibre Channel Host Port LEDs No Item Status Green indicates connection established 1 Link Status LED Flashing green indicates data activity Off indicates connection not established Green indicates 16Gb connection established indicates 8Gb connection 2 Speed LED established Off indicates 4Gb or slower connection established 107 EonStorDS 3000 Series SAS Hos
49. M consists of a battery backup unit BBU and flash backup module FBM The CBM can sustain cache memory in the event of a power failure or in the extremely unlikely event of both PSUs failing at the same time The use of a CBM is highly recommended in order to safeguard data integrity The CBM is an optional item for the single controller model and can be purchased from your system vendor The CBM has to be installed on the controller before rack mounting the system g NOTE Dual controller model s BBU and FBM are pre installed Dual controller systems come with the BBU pre install in the system while the FBM may be default or an optional item For details please refer to Cache Backup Module CBM for RAID Models For single controller models the CBM BBU FBM will be pre installed for you if you ordered it as a part of the system If you purchase the CBM afterwards as an upgrade component please read and follow the instructions in this section carefully Removing the RAID Controller Remove the RAID controller from chassis by loosening screws under the ejection levers Push the ejection levers downwards blue arrows The controller will ease out from chassis Please read the following sections on how to install the battery cell and flash backup module onto the controller module Always place the controller on a clean static free surface and hold the controller only by its metal canister and never touc
50. Model Naming Conventions The naming rules for RAID and JBOD models are explained in the example below RAID DS3024RTEBF6 gt ES 80 24 RO T EP BO pg JBOD JB2012R gt JB 20 12 RP Designation Description ES EonStorDS systems A JB JBOD systems B 30 where 0 indicates first generation 1 indicates second generation and so on 12 2U systems 12 hard drives capable C 16 3U systems 16 hard drives capable 24 4U systems 24 hard drives capable R redundant dual controllers D S single and upgradeable to dual controllers G single and NOT upgradeable to dual controllers T Turbo performance high IOPS E Standard system CPU if not mentioned iSCSI default onboard F No iSCSI onboard if not mentioned B 2 5 form factor HHD G 3 5 form factor HHD if not mentioned F8 Fibre 8Gb E1 iSCSI 1Gb H F6 Fibre 16Gb E2 iSCSI 10Gb SFP S2 SAS 6Gb iSCSI 10Gb RJ45 12 EonStorDS 3000 Series Model Variations Comprised of RAID and JBOD models the RAID systems store hard drives and control the entire storage system while JBOD systems connect to a master RAID system and can expand storage capacities by adding more hard drives All systems are compatible with SAS 3 SAS 6 SATA II and SATA III hard drives However hard drive limitation s may vary model to model
51. RAID models 02 444 4 01 0000000000 000000 138 Power Supply ee aul aii ach ain peces tere ine oe 139 EE 140 Issued t Em 140 Certifications SUM MALY 142 Slide Rail Kit Installation Guide RAID JBOD slide rail KitS ccsecesecsseeseseeesseeeseeeenseeeseesneeeeseeeseeeesseeseeeeseeeeseeeeeseeeseeeess 143 Enclosure Installation Prerequisites 1 nennen nnn 143 Unpacking the System cieli een ree niente orientieren 144 Component Installation Procedure sees enne enne nnne nennen nnn 144 Tools Required 144 9373 511 0010 145 IF T 9373 Kit CONTeNtS er tte m 145 Installation PrOGegilre e e ee 146 Removing the Enclosure ccccccccsscseeeeseeceeeseneeeeesceeeseseeaeseseceeseseeeeeseneeseseneeeeeseeeeeseeeens 151 Once MOUNT gme EL M 152 11 EonStorDS 3000 Series Introduction Product Overview This manual introduces 2U 3U and 4U RAID JBOD system that support 3Gbps 6Gbps SAS or 3Gbps SATA II and 6Gbps SATA III drive interfaces The 2U 3U 4U enclosure is designed to utilize 3 5 hard drives Drive capacity can be expanded by attaching expansion hard drive enclosures JBODs
52. a rugged storage chassis divided into front and rear sections The chassis is designed to be installed into a rack or cabinet Front Panel RAID Models LCD keypad panel 1 A 16 characters x 2 rows LCD panel and function keys allows you to view system events and configure the firmware Drive trays 2 Each drive tray is hot swappable and holds a 3 5 inch hard drive Handles 3 There are handles on both sides of the enclosure for users to pull push the enclosure out and into the cabinet 18 EonStorDS 3000 Series JBOD Models Drive trays 1 Each drive tray is hot swappable and houses a 3 5 inch hard drive LED panel 2 The LED panel indicates the operating status through five LEDs Mute Service button 3 The mute button is to mute an alarm when sound or to indicate to the administrator the system requires service Rotary ID switch 4 The rotary ID switch is for users to set a unique ID to each JBOD when connected in a multi array environment 19 EonStorDS 3000 Series Rear Panel Designation Description Designation Description 1 Controller A 4 Cooling Module 2 Controller B 5 Dummy cage 3 Power supply cooling module 2U systems
53. ablished LED Off or no connection established Steady amber indicates a connection has been established 2 Link activity Amber Flashing amber indicates data 1 Off indicates connection not established 103 EonStorDS 3000 Series iSCSI Host Port LEDs Name Color Status Green Green indicates 1Gb connection 1 Speed status Off indicates 10 100 Mb connection established LED Off or is not connected 2 Link activity Amber Amber indicates connection established status LED Flashing Flashing indicates data I O activity 104 EonStorDS 3000 Series 10Gb iSCSI Host Port LEDs Fibre CHO CH1 LED status Color Status Steady ON Green steady green indicates a link has been established Flashing Green Flashing green indicates an active link Off Off Off indicates a link has not been established 10Gb iSCSI Host Port LEDs RJ45 No Status Green indicates 10Gb connection established 1 Speed LED Amber indicates 1Gb connection established Off indicates 10 100 connection established Green indicates connection established 2 Link Status
54. ansion enclosure that is manually configured using a flat blade screwdriver Configuring enclosure IDs e The configurable IDs for JBODs are from 1 to 15 Usually the numbering starts from the one closest to the managing RAID enclosure e Make sure a unique ID is configured on each JBOD so that the SAS WWN addresses of disk drives can be properly assigned RAID system firmware automatically manages these addresses 79 EonStorDS 3000 Series Configuration Rules Following are the rules for connecting SAS interfaces across RAID and JBOD enclosures e Fault tolerant links in a dual controller combinations Corresponding to SAS drives dual ported interface two physical links are available from each disk drive routed across the backplane board each through a SAS expander and then interfaced through a 4x wide external SAS port e With data paths through separate SAS domains access to disk drives can be continued in the event of a cable link or SAS JBOD controller failure Designation Description Designation Description 1 RAID controller A 5 Dual ported SAS drives 2 RAID controller B 6 Expander 3 JBOD controller A 7 To another JBOD 4 JBOD controller B e Fault tolerant Links to SAS disk Drives e SAS expansion cables will be available with the JBODs Note that if many JBODs are connected a longer SAS external cable e g a 120cm cable may be necessary
55. are included per JBOD If you need to purchase other cables or if you need other cable s of different length please contact your vendor The cable features include 28AWG x 8 pair 1000hm black UL approved lead free 50cm 120cm or 170cm cable lengths and connectors that can be secured to chassis using thumb screws or latching mechanism WARNING All SAS cables are sensitive and must be handled with care To prevent interference within a rack system the cable routing path must be carefully planned and the cables must not be bent Please contact your vendor for a list of compatible components 78 EonStorDS 3000 Series SAS Expansion Links JBOD SAS Expansion Configuration The SAS expansion port connects to expansion JBOD enclosures For dual controller systems each expansion port connects a RAID controller to a corresponding JBOD controller making fault tolerant links to different SAS domains The following principles apply to RAID and JBOD connections e Dual controller RAID connects to dual controller JBODs e Single controller RAID connects to single controller JBODs longer cable is available for making expansion links with a dual controller configuration A longer cable is required if connections to JBODs are made from two opposite directions Routing through two different connections can avoid loss of data links if one enclosure fails in between There is a rotary ID switch on every exp
56. as been released 151 IFT 9373CSlider36 Slide Rail Kit Once Mounted Once the enclosure has been mounted you may refer to the Users Manual that came with your system for further instructions on completing the hardware installation process The Users Manual will go on to explain details on installation maintenance of hard drives controllers optional modules BBU CBM etc cooling modules power supplies cable connections topology configurations etc Safety Reminders If you must relocate the enclosure after installation Cease all input output transactions shutdown the system disconnect all the cables please refer to the User Manual for details Empty all drive bays hard drives hard drive trays and transport them separately in safe packaging Modules came installed within the enclosure need not be removed When the system is in operation Module and drive bays must not be empty They must have a dummy cover plate in place to stabilized internal airflow Should a module fail leave it in its place until you have the replacement item on hand to take its place Allow 18 20 of clearance space at the rear of the enclosure for ventilation Avoid touching the PCB and gold finger connections 152
57. ast controller Peripheral Device Configuration View Peripheral Device Status Voltage and Temperature Operation Normal Operation Normal Operation Normal STATUS 3 3 value 5V Value 12V Value CPU Temp Sensor 51 5 C Boardl Temp 37 0 C Board2 Temp Sensor 40 5 C within Safe Range within Safe Range within safe Range e SANWatch SANWatch is a Java based Graphical User Interface GUI that can to monitor and manage the system locally or remotely over 93 EonStorDS 3000 Series TCP IP network via the Ethernet Management port The management session is conducted using the Ethernet management port For more details see the SANWatch manual in the CD ROM LEDs LED indicators notify users of system status events and failures LEDs are located on both the front and rear panel of the chassis For details see and subsequent sections Audible alarm Audible alarm will be triggered in case of system failures For details see PSU Cooling Module LEDs 94 EonStorDS 3000 Series Front Panel LCD Keypad for RAID Models Keypad Buttons The LCD keypad on RAID systems consists of five buttons three LEDs and a 16x2 character LCD screen that provides access to firmware embedded utilities ESC button 1 Press the ESC button to skip the current event UP 2 amp DOWN button 3 Used for navigating menus by pressing
58. ation keep the ambient temperature below 35 degree Celsius 143 EonStorDS 3000 Series Unpacking the System Use the Unpacking List to cross check all components have been received The basic contents include one GUI CD pack Quick Installation Guide and RAID Enclosure Installation Guide For details on each slide rail kit contents please refer to specific kit installation details in this manual Component Installation Procedure Please install components in the following order Rackmount rails onto the enclosure rack cabinet Enclosure onto the cabinet Hard drives into drive trays Drive trays with or without hard drives into the enclosure If BBU FBM were purchased as an optional component the controller must be removed from the enclosure for installation Z NOTE For detail procedures from step 3 and onwards please refer to the hardware manual that came with your system Tools Required For each of the slide rail installation procedures you will need the following tools e One medium sized Phillips screwdriver e One small sized Phillips screwdriver e One medium size flat blade screwdriver 144 IFT 9373CSlider36 Slide Rail Kit Rackmount Slide Rail Kits IFT 9373CSlider36 0010 The following table shows all accessories that came with the IFT 9373CSlider36 0010 rackmount rail installation kit IFT 9373 Kit Contents
59. ault has 7 Restore Default Green been successfully restored The LED state will be invalidated after a few seconds 101 EonStorDS 3000 Series Controller LED for JBOD Models CO ome Name Color Status Steady green indicates all 4 PHYs are validly linked to external devices 1 SAS Link Green Blinking green indicates one of the 4 PHYs links has failed OFF indicates all 4 PHYs are offline Green indicates 6Gbps link speed Green 2 SAS Speed Amber indicates 3Gbps link speed Amber OFF indicates no connection Green indicates the controller is operating normally Green 3 Ctrl Status Amber indicates a component failure has occurred Amber T It is also lit during the initialization process 102 EonStorDS 3000 Series Ethernet Management Port LEDs Type Name Color Status Green Green indicates 100Mbps connection established 1 Speed status LED indicates 10 Mbps connection established or no connection established Steady green indicates connection established 2 Link activity Green m Flashing green indicates data activity LED Off Off indicates connection not established Type Il Name Status Status Green Green indicates 1Gb connection established 1 Speed status Off indicates 10 100Mb connection est
60. ble uses of the EonStorDS system an iSCSI network Note that host NIC ports and the storage system s iSCSI host ports must be configured into the same subnet Please note the following e Use the Ethernet management port for management purposes only i e SANWatch or telnet console This Ethernet management port is not used for I O transactions e Configurations such as subnet or Virtual LAN can separate iSCSI host links decrease overhead and eliminate the impact of link failure e Multiple arrays or logical partitions can be created and made available separately through different IDs or LUN numbers on the host ports Usually a RAID5 logical drive of eight 8 members often brings optimal array performance N X NOTE If you are using Microsoft s software initiator please de select the embedded MPIO function when installing the software as the MPIO selection creates conflicts with EonPath driver Software Update Installation Wizard Microsoft iSCSI Initiator Installation Microsoft iSCSI Initiator will be upgraded from 2 Ox Installation Options Iv Initiator Service Iv Software Initiator v Microsoft MPIO Multipathing Support for iSCSI 70 EonStorDS 3000 Series High Availability IP SAN with Redundant RAID Controller A A HBA cec EonPath
61. cabling follow all the specifications Pay attention to signal quality and avoid electronic noise from adjacent interfaces e g do not lay power cords on optical cables e disk drives in the same logical array should have the same capacity but it is preferred that all the drives within a chassis have the same capacity e Disk drives in the same logical drive should have the same capacity but it is 50 EonStorDS 3000 Series preferred that all the disk drives within a chassis have the same capacity Tiered storage configuration is supported e g 150GB SAS drives in your RAID enclosure and 750GB SATA drives in JBODs However you should not include both SAS and SATA drives in a logical drive e A spare drive should have a minimum capacity that is equivalent to the largest drive that it is expected to replace If the capacity of the spare is less than the capacity of the drive it is expected to replace the controller will not proceed with the failed drive rebuild e When rack mounted leave enough slack in the cables so that they do not bend to a diameter of less than 76mm 3 inches e Route the cables away from places where it can be damaged by other devices e g foot traffic or fan exhaust e Do not over tighten or bend the cables Host Side Topologies The primary concern for configuring host side topologies is to avoid points of failure It is therefore recommended that the host ports be connected to at least
62. can be user maintained and hot swappable Controller module dual controller models PSU including cooling modules Cooling modules selected models Hard drive Normalized airflow ensures sufficient cooling of the system and is only attained when all components are properly installed Therefore a failed component should only be removed when a replacement is available For instructions on how to replace these hot swappable components please refer to System Maintenance 37 EonStorDS 3000 Series Hardware Installation This chapter describes how to install modular components such as hard drives into the enclosure and CBM into the RAID controller enclosure 2 note Installation into a rack or cabinet should occur BEFORE hard drives are installed into the system Installation Prerequisites Static free installation environment The system must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage Component check Before installing the system check to see that you have received all the required components using the Unpacking List included in the package If there are item s missing or appear damaged contact your vendor for a replacement Hard drives SAS SATA hard drives must be purchased separately and be available prior to installing the system Cabling All the cables that connect the system to the ho
63. contact resistance use slightly more force to engage the back end connectors Push the handle downwards to secure the module 5 Fasten the retention screw 6 Reconnect the power cord 7 Power on the PSU module 128 EonStorDS 3000 Series Replacing 4U RAID System PSU 1 Disconnect the power cord that connects to the failed PSU 2 Loosen the retention screw indicated by the blue circles that secures the extraction handle to the chassis using a Phillips screwdriver 3 Remove the PSU module by pushing the extraction handle 1 downwards The extraction handle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU module out of the system If the system is mounted in a rack mount rack use another hand to support its weight while removing the module WARNING It is recommended that the replacement procedure is completed in less than five 5 minutes to prevent prolonged disruption to system airflow 129 EonStorDS 3000 Series Install the replacement module Make sure the extraction handle 1 is held at its lowest position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins 2 on the interior walls of the PSU slot Push the PSU into chassis and when you feel the contact resistance pull the handle upwards to secure the module Secure the PSU to the system by fastening the retention screw throu
64. d deliver warning messages if there is a conflict between JBOD IDs If more than one JBOD is connected to the managing RAID system each JBOD needs a unique enclosure ID set using the rotary switch on the LED panel For example the firmware automatically disconnects the second JBOD if it is connected online and comes with an ID identical to that of the first JBOD A note The IDs for JBODs are 1 to 15 For details please refer to JBOD connections Cooling Module Speed Adjustment If any of the detected temperature readings breaches the temperature threshold the firmware running on the managing RAID system automatically raises the rotation speed of all cooling fans 35 EonStorDS 3000 Series JBOD Enclosure Status Monitoring A RAID system when connected with expansion JBODs acquires the component status within other enclosures via a proprietary enclosure monitoring service using the in band connectivity No additional management connection is required 2 bus The detection circuitry and temperature sensors are interfaced through a non user serviceable 12C bus When JBODs are attached to RAID controllers JBOD component status is reported through in band protocols over expansion links that is managed by a proprietary enclosure service Firmware FW and SANWatch Firmware The firmware FW is preloaded and is used to configure the system The FW can be accessed either through the front LCD key
65. default procedure is complete for Dual Controller systems please continue with the following procedures 9 Power off the system 10 Replace Controller A with Controller B Controller B will be inserted into Controller A s slot While leaving Controller B slot empty with Controller B in slot A perform the above steps 1 to 8 to restore Controller B to default settings 11 Put both Controller A and Controller B into their original positions and power up the system 114 EonStorDS 3000 Series System Maintenance WARNING Do not remove a failed component from the system until you have a replacement on hand If you remove a failed component without immediate replacement it will disrupt the internal airflow Qualified engineers who are familiar with the system should be the only ones who make component replacements When inserting a removable module do not use excessive force Forcing or slamming a module can damage the connector pins either on the module itself or on the backplane The following components can be replaced Controller module please refer to Replacing the Controller Module Memory module please refer to Replacing the Memory Module for RAID Models module please refer to Replacing the CBM for RAID Models PSU module please refer to Replacing the Power Supply Module Hard drive please refer to Replacing the Hard Disk Drive 115 EonStorDS 3000 Series
66. dequately backed up as a precaution against possible failures alternation or loss For any questions of hardware software compatibility and the update upgrade code customer should contact Infortrend sales representative or technical support for assistance To the extent permitted by applicable laws Infortrend shall NOT be responsible for any interoperability or compatibility issues that may arise when 1 products software or options not certified and supported by Infortrend are used 2 configurations not certified and supported by Infortrend are used 3 parts intended for one system are installed in another system of different make or model Contact Information Contact Information Customer Support Contact your system vendor or visit the following support sites e EonStorDS EonStorDS Support e ESVA Support EonNAS Support Headquarters Infortrend Technology Inc Taiwan 8F 102 Sec 3 Jhongshan Rd Jhonghe Dist New Taipei City 235 Taiwan Tel 886 2 2226 0126 Fax 886 2 2226 0020 Email Technical Support Website Japan Infortrend Japan Inc 6F Okayasu Bldg 1 7 14 Shibaura Minato Ku Tokyo 105 0023 Japan Tel 81 3 5730 6551 Fax 81 3 5730 6552 Email Technical Support Website Americas Infortrend Corporation 435 Lakeside Dr Sunnyvale CA 94085 USA Tel 1 408 988 5088 Fax 1 408 988 6288 Email Technical Support Website US East Coast Office 4 Nort
67. e PSU Blinking module LED will indicated by the blue arrow blink Green when the system is connected to a power source but not yet turned on The PSU is operating normally and experiencing no Steady Green problem The PSU has failed and is unable to provide power Steady Red to the system The PSU is not turned on and the power cord is OFF disconnected 110 EonStorDS 3000 Series 4U RAID System Cooling Module LED Status Description OFF The cooling fan is operating normally RED The cooling fan has failed 111 EonStorDS 3000 Series Alarms and 2 Bus Other monitoring schemes include audible alarms and bus Audible Alarms If any of the following components fails the audible alarm will be triggered Cooling fan modules e PSU modules e CBM module Harddisk drives Sensors or presence detection circuitries If the system administrator hears an alarm the manager must read the error message on the terminal or SANWatch screen to determine what has triggered the alarm and then take appropriate actions to rectify the problem The alarm can be turned off using the mute button on the front panel and the Alarm beep pattern is described in the Troubleshooting Guide included in the CD ROM NOTE When temperature exceeds a preset threshold the controller s charger circuits will stop charging You will then receive a message that reads Thermal
68. e expansion system can be located on the chassis ear The LED panel contains Service LED 1 a power supply status LED 2 cooling module status LED 3 temperature sensor status LED 4 System fault LED 5 rotary ID switch 6 and a Mute Service button 7 For details please refer to LED Panel for JBOD Models WARNING If critical faults are indicated on the LED panel verify the cause of the problem as soon as possible and contact your system vendor and arrange for a replacement module 25 EonStorDS 3000 Series Chassis Ear Each chassis ear features a finger grip and hole s for securing chassis to the front rack posts In JBOD models an LED panel see the previous sections for details is mounted on the left chassis ear A plastic housing conceals the chassis ear L I gt m Left Right To access the finger grips flip open the panel You may then grasp the finger grip for retrieving a chassis out of a rackmount rack 59 chassis ears not support the weight of the system Do not use these finger grips when re locating the system 26 EonStorDS 3000 Series Drive Tray Bezel
69. e routing path must be carefully planned and the cables must not be bent Fibre Host Components including 10GB iSCSI WARNING Lasers can be hazardous and may cause permanent eye damage or blindness and therefore must be treated with respect and used with caution Never look directly at lasers while it is turned on Auto speed detection Speed auto detection is specified by the Fibre Channel standard If a 16Gbps port is connected to an 8Gbps port it will negotiate down and run at 8Gbps If there are 16Gbps ports on both ends of the link the link will run at 16Gbps SFP SFP transceivers An SFP transceiver converts electrical data signals into light signals and transfers them transparently via optical fiber A transceiver provides bi directional data links a laser transmitter for fiber optic cables LC connector and a metal enclosure to lower the EMI Other beneficial features of a typical SFP transceiver include a single power supply low power dissipation and hot swap capability It is also important that any transceiver you use meets the FC performance and reliability specifications 54 EonStorDS 3000 Series WARNING The SFP transceiver contains a laser diode featuring class 1 laser To ensure continued safety do not remove any covers or attempt to gain access to the inside of the product Refer all servicing to qualified personnel FC port dust plugs Each FC port com
70. em status is ready System initialization and the power on self test may take up to five minutes and the system fault LED may light up during the process The system fault LED will turn off after a successful boot up process refer to Front Panel Components LEDs on rear chassis including controller module PSUs and cooling modules refer to System Monitoring LCD Panel LEDs e PWRLED OFF e ATTN LED OFF Controller LEDs e Status LED On green EBENEN 10101 e C_Dirty LED Off a e Temp LED Off 1 Ctrl Status 4 CBM Status 2 C Dirty 5 HstBsy 4 CBM Status LED On green or 3 Temp 6 Drv Bsy Off 2 3 O 4 56 89 EonStorDS 3000 Series PSU LEDs PSU LED indicated by the blue circle On steady green e Cooling fan LED indicated by the red circle Off coo gt 40 90 EonStorDS 3000 Series LCD Screen When powering on the RAID system wait for the front panel LCD screen to show READY or No Host LUN The LCD screen startup sequence is shown and described in the sequence below Initializing This screen appears when the PSUs are Please Wait turned on Power On Self Test Please Wait System is performing a self test Power on System power on self test is completed Init Completed
71. ement of the controller internal resources for use with a number of the current host nexus For example you can have four hosts A B C and D and four host IDs LUNs IDs 0 1 2 and 3 in a configuration where e HostA accesses ID 0 one nexus Host B accesses ID 1 one nexus e Host C accesses ID 2 one nexus e Host D accesses ID one nexus These connections are all queued in the cache and are called four nexus If there is I O in the cache with four different nexus and another host I O comes with a nexus different than the four in the cache for example host A accesses ID 3 the controller returns busy This occurs with the concurrent active nexus if the cache is cleared it accepts four different nexus again Many operations can be accessed via the same nexus 52 EonStorDS 3000 Series Maximum Queued I O Count Cache Status Clean lt gt Quick installation view vi ew view LUNs per Host ID 8 view Max Number of Concurrent Host LUN Connection Def Auto view Number of Tags Reserved for each Host LUN Connectio 1 Peripheral Device Type Parameters 2 Host Cylinder Head Sector Mapping Configuration s Fibre Connection Option Loop only vic Drive side Parameters Disk Array Parameters controller Parameters Arrow Keys Move Cursor Enter Se lect Esc Exit The Maximum Queued I O
72. erface faceplate connect to a managing RAID system or other JBODs WARNING The only time you should remove the controller is to replace a failed controller The controller is built of sensitive components and unnecessary tampering can damage the controller 30 EonStorDS 3000 Series Cache Backup Module CBM for RAID Models The Cache Backup Module CBM located inside the controller consists of a battery backup unit BBU 1 and flash backup module FBM 2 The CBM can sustain cache memory after a power failure The use of a CBM is highly recommended in order to safeguard data integrity If you are using the single controller models and would like to install a CBM refer to CBM Installation ms MA For dual controller systems the Cache Backup Module may be a standard feature pre installed into the controller and an optional accessory for single controller models The Battery Backup Unit BBU can be serviced by the user but the Flash Backup Module FBM is not serviceable by the user BBU is only charged partially when shipped Therefore after powering on the system the BBU will start charging to its full capacity It normally requires approximately twelve hours for the battery to be fully charged If the battery is not fully charged after twelve hours there may be a problem with the BBU and you should contact your system vendor immediately You can also check the status of
73. es with a dust plug Remove these dust plugs only when you are ready to insert an SFP transceiver Please contact your vendor for a list of compatible components 55 EonStorDS 3000 Series Fibre Host Topologies The Fibre Channel standard supports three 3 separate topologies They are point to point Fibre Channel Arbitrated Loop FC AL and fabric switch topologies Point to Point Point to point topology is the simplest topology It is a direct connection between two 2 Fibre Channel devices FC AL This is the most common topology currently in use Fibre Channel devices are all connected to a loop Each device is assigned an arbitrated loop physical address AL PA The FC AL supports 124 devices in a single loop Fabric The fabric topology supports up to 224 Fibre Channel devices This topology allows multiple devices to communicate simultaneously A Fibre switch is required to implement this topology S NOTE If a logical drive can be accessed by different servers file locking FC switch zoning port binding and multipath access control will be necessary 56 EonStorDS 3000 Series Fibre Cabling Following are steps that should be completed with cabling 1 Maintain a configuration plan In addition to cabling topologies and list of networking components the plan can also include firmware and software maintenance details 2 Confirm that you have a Fibre Chan
74. ess the up and down arrow to scroll to the menu you are after 92 EonStorDS 3000 Series System Monitoring The EonStorDS series is equipped with a variety of self monitoring features that help keep system managers aware of system operation statuses Monitoring Features You may monitor the system through the following features Firmware The RAID controller in the system is managed by a pre installed firmware which is accessible in a terminal program via the serial port For more details see the Firmware manual in the CD ROM Cache Status Clean Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters and edit Peripheral devices sy v3 RE vif Set Peripheral Devic 3 y Adjust LCD Contrast T2 s 2C Peripheral Device Operationa Ctrlai Refresh Screen Cooling Fan Temperature Sensor Voltage Sensor Drive Failure Output Definition Device Set Descriptor Cache Status Clea lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels and edit Configuration parameters eripheral devices Device su Set Peripheral Device Entry Adjust LCD Contr
75. event of a power outage or in the unlikely event of both PSUs failing The CBM BBU and FBM are optional items for single controller system by default 123 EonStorDS 3000 Series BBU Fault Conditions and Precautions If a BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the system and stop using it Here are some of the conditions that might trigger BBU fault The temperature sensor on the system s charger circuit reports a temperature reading exceeding the pre set threshold The charger circuits will enter a low power and self protection state A BBU module has been charged for over twelve hours A timer is embedded with the charger When this occurs the charger will enter a timer fault state Charging will resume automatically after you remove re install the BBU module or reset the system Follow these precautions when you install the BBU Use the replacement BBU supplied by your distributor Use of battery cells provided otherwise will void your warranty Dispose of used BBUs at authorized battery disposal sites only Do not place a BBU near a heat source Do not immerse the BBU in water or expose it to liquids Do not disassemble or modify the BBU Do not pierce the BBU with a sharp object strike it with a hammer exert pressure on it or throw it 124 EonStorDS 3000 Series
76. gh the PSU extraction handle Replace the power cord that connects the PSU module to the mains Secure the power cord connection using the included cable clamp 130 EonStorDS 3000 Series Replacing a Cooling Module If a cooling module fails the system notifies you through the following indicators e Cooling module status LED locations blue circles 4U systems Audible alarm refer to Audible Alarms Firmware utility refer to Firmware User Manual in the CD ROM for details e SANWatch manager software refer to SANWatch User Manual in the CD ROM for details NOTE For 2U 3U systems cooling module please refer to its PSU replacement procedure 131 EonStorDS 3000 Series Replacing 4U RAID Systems Cooling Module The cooling module is secured in the chassis by a retention latch To replace the cooling module follow the steps below WARNING The fan replacement process should be completed within five 5 minutes If the process takes too long the accumulated heat can damage the system 1 Use hand to push the retention latch to the side while using another hand to hold and pull on the fan module extraction handle 2 Once released from the module bay remove the faulty module 3 Install the replacement module by pushing it gently into the module bay You may need to push the
77. guration data stored on disks so that logical drive assemblies exist after controller replacement Failure Indicator Faults are indicated via alarm module LED indicators LCD panel SANWatch Manager or terminal emulation 137 EonStorDS 3000 Series Fault Tolerance for RAID models Yes with user configurable detect only Drive S M A R T Support clone and replace and perpetual clone functions Yes R models only optional accessory CBM Cache Backup Module for single controller models ISEMS Infortrend Simple Enclosure Management Yes Service via interface Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Manual and Automatic Rebuild upon Failed Drive Yes Replacement Manual Clone of Suspected Failed Drive Yes Concurrent Rebuild on Multiple Drives in a RAID 0 1 Yes Logical Drive Salvage the 2 Temporary Failed Drive in a RAID 1 3 5 Yes or 6 Logical Drive Salvage the 1 Temporary Failed Drive a RAID 0 Yes Logical Drive 138 EonStorDS 3000 Series Power Supply 2U 3U systems Input Voltage Dual controller model 100VAC 10A 240VAC 5A with PFC auto switching Single controller model 100VAC 6A 240VAC 3A with PFC auto switching Frequency 47 to 63Hz Power Consumption Dual controller model 530W idle 3
78. h the circuit board or connector pins 47 EonStorDS 3000 Series Installing the BBU 59 If you need to replace the controller please contact your vendor Remove the four screws and the top cover from the controller shown below Insert the back end of the BBU 1 onto the controller connect the BBU power cable 2 and secure the top cover with the BBU using the four screws 3 shown below 48 EonStorDS 3000 Series Installing the RAID Controller After completing the battery backup unit and flash backup module installation the RAID controller can be re inserted into the enclosure 1 Insert the controller slowly into the module slot When you feel the contact resistance use slightly more force and then push both of the ejection levers upwards indicated by the blue arrows to secure the controller into chassis 2 Secure the controller by fastening the two retention screws under the ejection levers Installation of the CBM on the controller should occur BEFORE rack mounting new or replaced BBU takes at least 12 hours to charge to its full capacity Follow the procedures shown in Replacing the Controller Module to replace a faulty BBU with a new one in order to maintain fault tolerant features 49 EonStorDS 3000 Series System Connection This chapter outlines the general configuration rules you should follow when cabling a st
79. hannel ID LUN combinations Note that EonPath multipath software or Linux Device Mapper is necessary for controlling and optimizing the access to logical drives via multiple data paths 58 EonStorDS 3000 Series DAS Direct Attached Connection 9 lt If a logical drive be accessed by different servers file locking FC switch zoning port binding and multipath access control will be necessary in order to avoid access contention A E HBA 0 q Lag HBA 1 HBA 0 5 HBA 1 CHO ID112 CH2 ID112 CH1 ID112 CH3 10112 LD1 Channels Controller A Host CHO CH1 2 Configuration Information RAID controller 1 Host server 2 Simple end to end connections with Data path connection fault tolerant pairs Host channel bandwidth 3200 MB s With more disk drives over the SAS expansion links you can create more logical 59 EonStorDS 3000 Series groups of drives These logical drives using more host channel IDs or LUN numbers If a server has multiple data paths to a RAID system a multi path software is necessary e g the EonPath driver The two logical drives in the above drawing cannot leverage the full computer power of the system You may attach 1 or 2 more JBODs to acquire more end to end performance 60 EonStorDS 3000 Series Switched Fabric Connection Dua
80. heastern Blvd Suite 21B Nashua NH 03062 USA Tel 1 603 610 6398 Fax 1 603 610 6383 Email Technical Support Website China Infortrend Technology Ltd Room 1210 West Wing Tower One Junefield Plaza No 6 Xuanwumen Street Xuanwu District Beijing China Tel 86 10 6310 6168 Fax 86 10 6310 6188 Email Technical Support Website Europe EMEA Infortrend Europe LTD 1 Cherrywood Stag Oak Lane Chineham Business Park Basingstoke Hampshire RG24 8WF UK Tel 44 1256 707 700 Fax 44 1256 707 889 Email Technical Support Website Germany Infortrend Deutschland GmbH Wappenhalle Business Center Konrad Zuse Platz 8 81829 Munich Germany Tel 49 89 2070 42650 Fax 49 89 2070 42654 Email Technical Support Website Copyright Notice Copyright Notice All rights reserved This publication may not be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of Infortrend Technology Inc Disclaimer Infortrend Technology makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time i
81. hielded STP type network cables or better performance types important for meeting the requirements imposed by emission standards e Straight through Ethernet cables with RJ 45 plugs e Use of cross over cables can also be automatically detected and re routed for a valid connection Connection types e Directly to iSCSI initiators software or hardware or via Gigabit Ethernet switches e To servers equipped with iSCSI HBA preferably a hardware TOE TCP IP Offload Engine card and then to client stations with an Ethernet NIC or iSCSI HBA e The system presents its logical volumes through SCSI like IDs and LUNs These RAID volumes then appear as iSCSI targets through the network S lt Even though iSCSI initiator software is a cost effective way of building an iSCSI SAN software initiator adds additional workload to the server CPU It is recommended to apply iSCSI HBAs that come with TCP IP offload engines in order to reduce overhead 69 EonStorDS 3000 Series Network amp Host Connection Topologies The iSCSI host ports connect to Ethernet network devices and iSCSI initiators that comply with the IETF iSCSI standard RFC 3720 Network connection of the iSCSI ports is flexible The use of network connecting devices subnet Name Servers or iSCSI management software can vary from case to case In the following sections configuration diagrams will be provided to illustrate the possi
82. ies LED Panel for JBOD Models ae Name Color Status 1 Service indicates that the system is being serviced or is requiring services OFF indicates that the system is not being serviced nor is requiring services 2 Power Green Amber Green indicates that the system is powered properly Amber indicates that there is a power failure in the system 3 Cooling fan Green Amber Green indicates that the cooling fan is operating properly Amber indicates that the there is a cooling fan failure in the system 4 Thermal Green Amber Green indicates that the internal temperature is within the safety threshold Amber indicates that the internal temperature has gone over the safety threshold 97 EonStorDS 3000 Series Green indicates that the system is operating normally Green 5 System fault Amber Amber indicates that the system has encountered abnormal conditions Allow users to set enclosure IDs when 6 Rotary ID N A connected to JBOD expansion enclosure s switch Pressing less than one second mutes the 7 Mute service audible alarm N A button Pressing more than two seconds sends a service notification to the host computer 98 EonStorDS 3000 Series Drive Tray LED Two LED indicators are located on the right side of each drive tray When notified by a drive failure message you sho
83. ilt into the power supply unit PSU protect the system from overheating and two hot swappable PSUs provide constant power to the system The modular nature of the system and the easy accessibility to all major components ensure ease of maintenance 4U series The cooling modules can be located on both sides of the controller at the rear Their PSUs have built in cooling modules as well to aid the main cooling modules to keep the system ventilated 15 EonStorDS 3000 Series The Rear Panel Dual Controller Models Dual controller systems are indicated by R in their model number please refer to Model Naming Conventions Controller A is located on top and controller B at the bottom for dual controller models In dual controller configuration if one controller fails the second controller module will take over in a manner that is transparent to application servers VEX pu of 5 20 vs 30 vs 40 The top controller Controller is the primary controller which manages the entire RAID system in normal operations The bottom controller Controller B is the secondary redundant controller which is idle during normal operation and takes over the management role when Controller A cannot function properly due to hardware error controller module removal
84. isting ID LUN mapping information because the default restoration will erase the ID LUN mapping associations e g which logical drive is associated with which host ID LUN 4 Remove Controller B from the chassis Please refer to Removing the RAID Controller 113 EonStorDS 3000 Series 5 Power off the RAID system 6 Press and hold the Restore Default button indicated by the blue arrow on Controller A You may use a straightened paper clip to press the button While pressing the Restore Default button down power on the RAID system 7 When the Restore Def LED indicated by the black arrow lights up and the Default Restored firmware event message appear you may release the Restore Default button the system default has been restored 8 Restore previous settings using the Import NVRAM from reserve space or Restore NVRAM from Files in the firmware ID LUN mapping will be restored RAID Pee No ER and Edit pee E d y ER Drives NVRAM n elene space NVRAM from ES NVRAM to passwor r r except felne space 4 reserve space Pal Import progress Legend Ent Press the Enter Ent button Ent Press and hold the Enter Ent button for 2 seconds gt Press the up and down arrow to scroll to the menu you are after Single controller system s restore
85. l Controller NOTE A logical partition presented through LUN Mapping can be seen by all servers across SAN Make sure you have access control such as file locking switch zoning port binding etc to avoid access contention A HBAO HBA1 HBAO HBA1 HBAO 1 HBAO HBA1 H CH0 A112 CH2 A116 CHO B114 CH2 B118 CH1 A112 CH3 A116 CH1 B114 CH3 B118 CHO B113 CH2 B117 CH0 115 CH2A119 cuit B113 CH3 B117 CH1 A115 CH3A119 ater em SEN gt e R a Ne a 02 m 1 B Channels Controller A Controller B Host CHO CH1 CH2 CH3 CHO CH1 CH2 CH3 Configuration Information RAID controller 2 Host server 4 or more via FC switches FC switch 2 or 1 into 2 zones Data path connection Fault tolerant paths Host channel bandwidth 6400 MB s 61 EonStorDS 3000 Series Channel link bypass is provided on external FC switches Each of the application servers shown in the diagram is equipped with two HBAs with FC links via two FC switches to the SFP ports on individual RAID controllers You can refer to the ID tags on the host links to see the related logical volume mapping and cable links routing paths Through the cable links illustrated above the configuration can withstand a failure of a single component e g RAID controller
86. ler Therefore the EonPath multipath driver is necessary for path redundancy and controller failover 75 EonStorDS 3000 Series High Availability IP SAN with Port Trunk Remote Replication Enabled O CHO CH1 CH2 CH3 Cho AID Chi BID CH1 BID Cho Component Description iSCSI RAID managed by redundant RAID controllers RAID system with a total of 8 host ports HBA iSCSI initiators preferably PCI E TOE cards GbE network cables port trunking indicated by the blue GbE cables circles Ports divided into 2 virtual LANs both controllers are GbE switch linked to both virtual LAN zones EonPath to manage the fault tolerant paths with failover and load balance Use EonPath multipath Software software so that your operating system can identify alternate paths to the same logical drive RAID 2 logical drives each has 8 member drives More 76 EonStorDS 3000 Series configuration logical drives can be created from drives in JBOD LDO mapped to CHO AID and CH1 BID LD has to be assigned to both controllers A and B to enable remote replication LD1 mapped to CH1 BID and CHO AID LD has to be assigned to both controllers A and B to enable remote replication 77 EonStorDS 3000 Series JBOD Connections A SAS host link cables
87. losure openings Route the cables inside the rack cabinet Do not leave drive bays empty as it will affect airflow efficiency Secure each enclosure module using its retaining screws Place power cords and other cables away from foot traffic Do not place items on top of power cords and make sure they do not rest against data cables Install all modules to the enclosure before powering on systems Ensure that the correct power range is being used before powering on DO NOT remove covers or replaceable modules if they are not faulty f the system is not going to be used for a long period of time disconnect it from the power mains to avoid transient over voltage e For power source redundancy please make sure that the two PSUs are plugged into two different power sources ie different circuit breakers Service and Maintenance Service and Maintenance Keep the faulty module in place until you have a replacement unit an empty module greatly affects the airflow efficiency within the enclosure During service operation place the enclosure on soft and clean surface to prevent exterior damage Do not place tools or other items on top When transporting the enclosure repackage all disk drives separately in the original package foam blocks Replaceable modules can stay in the enclosure if you are using the original package if not repackage them separately as well e Disconnect the power cords before
88. m Width 445mm 482 6mm Length 514 04mm 531 64mm 4U series Dimensions Without chassis ears amp With chassis ears amp protrusions protrusions Height 174mm 173mm Width 481mm 446mm Length 543 6mm 495 5mm Environment Humidity 5 to 95 non condensing operating and non operating Operating a With Battery Backup Module 0 to 35 C Temperature b Without Battery Backup Module 0 to 40 C Non operating 40 to 60 C Operating Sea level to 12 000ft Altitude Packaged Sea level to 40 000ft Operating 5G half sine 11ms pulse width Shock Half sine Non operating 15G half sine 11ms pulse width 140 EonStorDS 3000 Series Random Operating 5 to 500Hz 0 25Grms X Y Z 30min Non operating 5 to 500Hz 1 0Grms X Y Z 30min Vibration Sine Operating 5 to 500Hz 0 2Grms X Y Z Sine 1hr sweep Non operating 5 to 500Hz 1 0Grms X Y Z Sine 1hr sweep Acoustic Noise 65dBA boundary 60dBA normal 141 EonStorDS 3000 Series Certifications Summary Safety UL 60950 1 2 nd BSMI CNS 14336 2005 CB IEC 60950 1 2 nd Edition GOST R GOST R 60950 1 2005 EMC CE EN 55022 2006 A1 2007 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 1995 A2 2000 IEC 61000 4 3 1995 A2 2006 IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2003 A1 2004 A2 2006 IEC 61000 4 8 1993 A1 2000 IEC 61000 4 11 2004 IEC 610
89. n the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Infortrend the Infortrend logo SANWatch ESVA EonStorDS EonStorDS EonNAS and EonPath are registered trademarks of Infortrend Technology Inc Other names prefixed with IFT and ES are trademarks of Infortrend Technology Inc Windows is a registered trademark of Microsoft Corporation MacOS X is a registered trademark of Apple Computer Inc Linux is a trademark of Linus Torvalds All other names brands products or services are trademarks or registered trademarks of their respective owners Safety Precautions Safety Precautions Read these instructions carefully before you install operate or transport the EonStorDS RAID system and JBODs Installation and Operation Install the rack cabinet and the associated equipment at a site where the ambient temperature special room cooling equipment may be required stays lower than a 35 C if your system have a BBU all dual controller systems come with BBU by default b 40 C if your system does not have a BBU e Install the power source socket outlet near the enclosure where it is easily accessible and ground the rack cabinet Secure airflow clearance inside and around the rack cabinet Secure an 18 to 20cm clearance on the rear side Do not cover the enc
90. nel cable that loops 6 inch or longer 3 Ensure proper airflow and keep cables away from ventilation airflow outlets Cabling steps 1 Remove the SFP module 1 from its static protective package 2 Remove the dust plug 2 from the SFP transceiver module 3 Insert the SFP module into the system host ports The module will click into place 4 Remove the two protective caps 3 from the LC to LC type cable Save the protective caps for future use 5 Connecta LC to LC type cable 4 6 Carefully insert the cable into an SFP module that is already on the system The cable connector is keyed and will click into place 7 Remove the protective caps on the other end and connect this end to an SFP transceiver module on a Fibre Channel switch port or a Fibre Channel host bus adapter HBA port 57 EonStorDS 3000 Series Simple End to End Connection 4 Channels Controller A Controller B Host CHO CH1 CH2 CH3 CHO CH1 CH2 CH3 Configuration Information RAID controller 2 Host server 2 Data path connection Fault tolerant data paths Host channel bandwidth 6400 MB s Above is an example demonstrating simple end to end connections with each SFP port connected to a host adapter Multiple logical drives logical volumes and logical partitions can be created and each mapped to the corresponding host c
91. nt button for 2 seconds gt Press the up and down arrow to scroll to the menu you are after 119 EonStorDS 3000 Series Replacing the Controller Host Board 1 Power off if you have a single controller system and it is in operation the system and remove the controller from the enclosure 2 Remove the existing host board from the controller by loosening the three screws 3 By holding onto the edges of the PCB carefully remove the host board from its antistatic package 4 Install the new host board into the exact same position and secure it with three Screws 120 EonStorDS 3000 Series Replacing the Memory Module on RAID Systems The RAID controller comes with pre installed DRAM module s You may upgrade it or replace it when the original module malfunctions shown as the NVRAM failure event in SANWatch WARNING Follow the ESD Precautions refer to ESD Precautions Contact your system vendor for selecting a compatible DRAM module Reusing the DRAM module removed from a failed controller is not recommended unless you have a similar RAID system to test its integrity Installing the DIMM Module 1 Remove the controller module refer to Replacing the Controller Module 2 If applicable Remove the BBU module refer to Replacing the BBU 3 Wait for one minute for the remaining electricity on the main board to disperse 4 Push down the clips on the sides of the DIMM s
92. ocket indicated by the blue circle The DIMM will eject automatically from the socket Removing the BBU Removing the module 5 Insert the replacement module Make sure the side clips are in the open positions Align the DIMM module with the socket and firmly push the DIMM module into the socket The side clips will close automatically and secure the DIMM module into the socket 121 EonStorDS 3000 Series If applicable Reinstall the BBU module refer to Replacing the BBU Reinstall the controller module into the chassis refer to Replacing the Controller Module 122 EonStorDS 3000 Series Replacing the CBM for RAID Models Flash backup module FBM is not user serviceable Upgradeable replaceable components are listed below e Battery Backup Unit BBU In the event of a power failure the BBU can help store save cached data in the DRAM module for up to 72 hours e Battery Backup Unit BBU Flash Backup Module FBM In the event of a power failure the combination of BBU FBM non volatile flash storage can store the data indefinitely WARNING Make sure you have the replacement module s on hand before you attempt to replace the CBM Please refer to procedures mentioned in Installing the BBU section The CBM consists of a battery backup unit BBU and flash backup module FBM The CBM can sustain and transfer cached data to a flash backup module in the
93. orage system and introduces basic information about topologies You can use these topologies or refer to them as a guide for developing your own unique topologies A complete description of the power on and power off procedures is also given in this chapter General Considerations on Making Connections When selecting the number of hard drives to be included in a logical drive the host channel bandwidth and the mechanical performance of individual disk drives should be considered It is a good practice to calculate performance against the host port bandwidth when designing an application topology As an example if eight members are included in a logical drive and this logical drive is associated with a host ID LUN mapping the combined performance of this logical drive should approximate the channel bandwidth If for example two 6 drive logical arrays are associated with two IDs residing on a single host channel there may be a trade off with performance If your system comes with dual controllers for a total of 8 host ports it is recommended that you obtain more disk drives by attaching a JBOD so that you can create 4 or more 6 member logical drives These 4 logical drives leverage the bandwidth of all 8 host ports There are other considerations e For example a spare drive carries no data stripes and will not contribute to disk level performance Refer to the documentation for your hard drives for performance data e When
94. pad panel or a terminal emulation program running on a management computer connected to the system s serial port SANWatch SANWatch is a browser based graphical user interface GUI software that can be installed on a local remote computer and accessed via the network The manager communicates with the array via the connection of the existing host links or the Ethernet link to the array s Ethernet port Audible Alarms The system comes with audible alarms that are triggered when certain active components fail or when certain controller or system thresholds are exceeded Whenever you hear an audible alarm it is imperative that you determine the cause and rectify the problem immediately Event notification messages indicate the completion or status of array configuration tasks and are always accompanied by two or three successive and prolonged beeps The alarm can be turned off using the mute button on the front panel WARNING Failing to respond when an audible alarm is heard can lead to permanent damage s to the system When an audible alarm is heard rectify the problem as soon as possible 36 EonStorDS 3000 Series Hot swapping The system comes with a number of hot swappable components that can be exchanged while the system is still online without affecting the operational integrity These components should only be removed from the system when they are being replaced The following components
95. prior to installing the hard drives Installing the system into a rack or cabinet requires at least two people due to its weight If you need to install the slide rails that came with the system please go here 3 Install CBM if necessary Install the CBM onto the controller if you purchased it as an additional item 4 Install hard drives Separately purchased SAS SATA hard drives must be individually installed into the drive trays 5 Install drive trays After the hard drives have been installed into the drive trays you can install the drive trays into the enclosure install trays AFTER the enclosure has been mounted onto the rack 6 Cable connection Use the supplied power cords to connect the system to main power It is recommended to connect power cords to separate and independent power sources different circuit breakers for redundancy 7 Power up Once the components have been properly installed and all cables are properly connected you can power up the system and configure the RAID array 39 EonStorDS 3000 Series Unpacking the System Compare the Unpacking List included in the shipping package against the actual package contents to confirm that all required materials have arrived Box contents For detail content s please refer to the unpacking list that came with the system The accessory items include a serial port cable screws Quick Installation Guide a CD containing the SANWatch managemen
96. ring Default 113 System Maintenance Replacing the Controller Module s Single Dual Simultaneous Upgrade 116 Replacing the Controller Host Board seen 120 Replacing the Memory Module on RAID Systems eene 121 Replacing the CBM for RAID 2 1 24 eene 123 BBU Fault Conditions and Precautions sse eene 124 Replacing the BBU endete es ences cetero repere rae HERPES 125 Replacing the Power Supply Module Cooling Module 126 Detectirig a Failed P Sl aite De REO DR Ee ns 126 Replacing 2U 3U Power Supply 22 127 Replacing 4U RAID System 129 Replacing a Cooling Module 2 131 Replacing 40 RAID Systems Cooling Module esee 132 Replacing a Hard 1 133 Appendix Technical 136 HostDrive Interface ere rie Do td in 136 RAID Configurations for RAID Models 137 Fault Tolerance for
97. s the front and rear sections of the chassis This circuit board provides logic level signals and low voltage power paths Thermal sensors and 2 devices are embedded to detect system temperatures and PSU cooling module operating status This board contains no user serviceable components WARNING Accessing the backplane board may lead to fatal damage of the system Also physical contact with the backplane board may cause electrical hazards 23 EonStorDS 3000 Series Front Panel Components LCD LED Panel LCD Keypad Panel for RAID Models The LCD keypad panel provides full access to RAID configuration settings and system information refer to firmware manual for details Initially the LCD screen shows the system s model name and the name can be manually assigned for identification in a multi array configuration e Status LEDs 1 From top to bottom the status LEDs are power PWR busy BUSY and attention ATTN e LCD screen 2 The 16x2 character LCD screen provides users access to firmware embedded utility e Mute button 3 Press the MUTE button to silence the alarm e Function and scroll buttons 4 Press the ENT button for two 2 seconds on the initial screen to enter the main menu Press the ESC button to clear the current event Press the UP and DOWN arrow keys to select viewing items 24 EonStorDS 3000 Series LED Panel for JBOD Models The LED panel on a JBOD storag
98. sides of the controller For details please refer to 41 RAID series Cooling Module 21 EonStorDS 3000 Series JBOD Rear Panel Designation Description Designation Description 1 Controller A 4 Cooling Module Controller B or dummy cage 2 5 Power supply cooling module for single controller models 3 Power supply T o 8 510 o eS e o 0o Dual controller JBOD o bi EL e 19 o TD o 2 Single controller JBOD Controller 1 The controller module contains a SAS expander board which distributes I Os from and to the managing RAID system The controller also handles component status report and reports component status through the SAS links with a RAID system Dummy cage 2 For single controller systems a dummy cage is placed in the bottom controller position Do not remove the dummy cage as it will disrupt internal system airflow Power supply 3 The hot swappable power supply units PSUs provide power to the JBOD A power switch can be located on each PSU Cooling modules 4 The redundant cooling modules ventilate the system 22 EonStorDS 3000 Series Internal Backplane An integrated backplane separate
99. slide it into the rack until the front ears of the enclosure meets the front rack posts Mounting the enclosure into the rack cabinet 149 IFT 9373CSlider36 Slide Rail Kit Secure the enclosure by using two 6 32x10mm flathead screws at the rear and four 5 x30mm screws on the forearm handles forearm handles can also be secured using M6 10 32 screws from the system accessory box AM dic 2 Sr ene 1 3 795 34 720 6 J DIE TAT J9 4E J DODDDODO Securing the enclosure with screws in the front and rear forearm area 150 IFT 9373CSlider36 Slide Rail Kit Removing the Enclosure Prior to removing the enclosure power down your system stop all I O actions please refer to Users manual and all hard drives have been removed t is strongly recommended that two people work together on this procedure 1 Remove the screws from both sides of the enclosure s ears Shown above in step 8 Pull the enclosure out until it is stopped by the release latch Use both hands to support the enclosure weight and use your index finger to press and pull the release latches indicated by the small blue arrow towards you The larger blue arrow indicates the direction the enclosure should be pulled towards JL JO id nd aav 4 With another person s help slowly pull the enclosure out of the rack once it h
100. sts must be purchased separately Please refer to System Connection for sample topologies and configuration options Contact your vendor or Infortrend for the list of compatible cables Memory modules If you wish to change the pre installed DIMM module you can find DIMM replacement procedures in Replacing the Memory Module for RAID Models CBM For single controller RAID systems if you ordered a CBM as an additional component and wish to install CBM BBU and or FBM the CBM should be installed prior to powering on the system Rack installation The rack slide rails are optional accessories and should you need to install it please refer to the Slide Rail Installation Guide section 38 EonStorDS 3000 Series Make sure you are aware of the related positions of each plug in module and interface connector Cables must be handled with care and must not be bent To prevent emission interference within a rack system and accidental cable disconnection the routing paths must be carefully planned Installation Procedures Overview Following all the instructions provided below can minimize system installation time Detailed illustrated instructions for each component are given in the following sections 1 Unpack Unpack the system and confirm all components have been received against the Unpacking List 2 Rack Cabinet installation If the system is going to be installed in a rack or cabinet it should be installed
101. t Port LEDs 2 Name Color Status Steady Green indicates that all 4 PHYs are validly linked 1 SAS Link to external devices Green Status Blinking indicates less than 4 PHY links are connected OFF indicates all 4 PHYs are offline Green indicates a 6Gbps link 2 SAS Speed Green Amber indicates a 3Gbps link Status Amber OFF indicates that there is no connection 108 EonStorDS 3000 Series PSU Cooling Module LEDs The PSU Power Supply Unit contains the LEDs for the PSU and the cooling module statuses When either of the unit fails you need to replace the PSU as soon as possible For details please refer to Replacing the Power Supply Module 1 PSU Status LED Status Description The system is connected to power supply but the power Flashing Green switch has not turned on On Green The PSU is operating normally The PSU has failed and is unable to provide power to the On Red system 2 Cooling Fan Status LEDs Status Description OFF The cooling fan is operating normally ON RED The cooling fan has failed 109 EonStorDS 3000 Series 4U RAID Power Supply LED 2 B Gre m OHO D Status Description The power supply has not been turned on Th
102. t SMP PHYs interfaced through two SAS 4x wide ports Supports up to 12 16 channels of 3 6Gbps SAS SATA II SATA III Drive Interface channel Nearline series 136 EonStorDS 3000 Series RAID Configurations for RAID Models RAID Levels 0 1 0 1 3 5 6 10 30 50 60 and non RAID disk spanning Cache Mode All drive channels are pre configured and cannot be changed Cache Memory Write through write back and adaptive write policy Number of LUNs Pre installed DRAM module with ECC registered in two DIMM sockets Multiple Target IDs Host Up to 32 per host ID for a total of 1024 on all host channels Channel Aliases for Target IDs Yes Firmware on Flash Memory Yes DIMM Slot Two DRAM module slot s Hardware XOR Yes Real time Clock For event messages with time record and task scheduling Configuration Text based firmware embedded utility over RS 232C through the serial cable Telnet via an established network connection LCD keypad panel The SANWatch Manager program using in band or Ethernet connection Performance Monitoring Yes Remote Control and Yes Monitoring Event Broadcast Alert Yes via Java based SANWatch Manager Event Notification Yes via the SANWatch manager Hardware Connection In band over Fibre SAS or other host link types out of band via Ethernet or RS 232C Configuration on Disk Confi
103. t software and its manual and Firmware Operation Manual and a product utility CD containing the Installation and Hardware Reference Manual this document Preinstalled Components Shown below are the components pre installed in the system Controllers LCD LED front panels Chassis ears with plastic caps DIMM module for RAID models CBM dual controller systems please refer to Cache Backup Module CBM for RAID Models PSUs including cooling modules Components to Be Installed You must install the following components The enclosure itself please refer to the Slide Rail Kit Installation Guide Hard drives Drive trays Cabling CBM if purchased as an upgrade single controller systems please refer to Cache Backup Module CBM for RAID Models 40 EonStorDS 3000 Series Installing Hard Drive Installation of hard drives should only occur after the enclosure has been rack mounted Hard Drive Installation Prerequisites Hard drives are separately purchased and when purchasing hard drives the following factors should be considered Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach meaning the maximum capacity used in each drive for composing a RAID array is the maximum capacity of the smallest drive Therefore it is recommended to use large storage capacity hard drives WARNING Even hard drives by the same manufacturer of the same model
104. ual in the CD ROM for details e SANWatch manager software refer to SANWatch User Manual in the CD ROM for details 126 EonStorDS 3000 Series Replacing 2U 3U Power Supply Unit A failed PSU should be replaced as soon as possible but only when you have a replacement module in your hand Contact your vendor for more details refer to Contact Information WARNING Although the system can operate with a failed PSU in a system it is not recommended to run the system with a failed PSU for an extended period of time The failed spare redundant PSU should be replaced as soon as possible To replace a PSU follow these steps 1 Power off the system turn off the PSU and unplug the power cord 3 To remove the PSU module grab the extraction handle and pull the handle upwards to disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU out of the system If the system is mounted in a rackmount rack use another hand to support its weight while removing the module 127 EonStorDS 3000 Series 4 Insert the replacement module Make sure the extraction handle 1 is held at its highest position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins 2 placed along the interior walls of the PSU slot Push the PSU into chassis 3 and when you feel the
105. uld check the drive tray indicators to find the correct location of the failed drive i 0000000000000000 OO o9 oleo oJeoo TE x Name Color Status Flashing Blue indicates data is being written to or read from the drive The drive is busy 1 Drive Busy Blue OFF indicates that there is no activity on the disk drive Green indicates that the drive bay is populated Green and is working normally 2 Power Status Red RED indicates that the disk drive has failed or a connection problem occurred 99 EonStorDS 3000 Series Controller LED Controller LED for RAID Models 1 Ctrl Status 4 CBM Status 2 C Dirty 5 HstBsy 4 3 Temp 6 Drv 4 Color Status Green indicates that a RAID controller is operating healthily 1 Ctrl Green Amber indicates that a component failure has Status Amber gccurred or inappropriate RAID configurations have caused system faults It is also lit during the initialization process Amber indicates the following Cache Memory is dirty Data in flash backup module is being flushed to cache Errors occurred with cache memory ECC errors

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