Teltonika FOTA user manual v1.04
Contents
1. lt S TELTONIKA Teltonika FOTA user manual v1 04 Table of Contents A ee ne RS O 3 2 E AAA ee ee 3 A o o nenne A 3 3 ID Renee ee ne ee ee ee nee ee 3 A II E DERNE 4 P CUNY FNCU EET DELEENE SEEN WERE O 4 A Enn 6 1 IA A o o o A POE OO E 5 A oo eier nern edel 5 O A en A 6 As Database COn UT AiO esea ia O TERLCHHNTENPERECERUEUEHESUUERTSTERUENEPEEFORELUFEEUESUPESEUERENG 8 3 Create MEW ODE eyes are near iad 8 3 Ads Te SOC A PPP e on 8 52 Imports new objects Form leeres eisen 9 O Minaning AAA o o A 10 A AA A o 5 10 AN A e ee o SI een 11 6 Exportime ODER Tees iii 12 Te Eiiniware updating Process ana ess iris iii 12 Tal VBA ee ee rer ee ee 12 Pe a A 15 8 Objects filtering and history information uussssssssssennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnennnnnnnnnn 15 Ole A EDER NE A A A 15 82 Ubiectupdalo MS cia 16 Js O oie olor CO MIE UE ta Los PP PROP E PO PU O O EJERE E ERE ER gatesentepacaaate 16 AA e ee A NE EET FEER ee 17 1 About Teltonika fleet management systems firmware remotely update tool Teltonika FOTA software can update any FMXXXX device firmware 2 Requirements e Microsoft Windows or Server operating system e NET Framework 2 0 e Microsoft SQL Standard or Express edition 2005 2008 2008R2 2012 o SQL Server Management Studio o SQL Server and Windows Authentication mode e TAVL SMS service or Teltonika ModemCOM G10 GSM modem e Internet connecti2. a Check Windows firewall if it is blocking current TCP port from outside and create new rule of inbound rules with needed TCP port Windows Firewall with Advanced Security 4 File Action View Help Aa a E Windows Firewall with Advance I bo id Rules A Inbound Rules ES Outbound Rules Eu Connection Security Rules O hercules_3 2 4 hercules 3 2 4 b ME Monitoring KMSEmulator KMSEmulator Microsoft Office Outlook Microsoft OneNote Microsoft OneNote Teltonika Fota Teltonika Fota Terminalvl 9 Terminalvi 9 Terminalvi 9 F Terminalv1 9 4 Im Filter by Profile Filter by State Filter by Group View Refresh Export List b Check Gateway router configuration and forward needed TCP port dirrectly to your computer internal IP 4 2 Modem Gateway Router forwarding configuration must be done by IT administrator For FOTA update to work Teltonika GSM modem must be installed and fully working or TAVL SMS Server must be configured If you will be using GSM modem after it will be installed you must configure its connection with FOTA program in Modem tab Fig 4 Note that COM port where GSM modem connected must not be used by other program Picture below shows Teltonika ModemCOM G10 GSM modem correct configuration Note that COM port could be different COM port where GSM modem connected could be checked in Device Manager Right mouse clic
3. OTA select objects to be deleted in object window and press button 6 3 Exporting objects to file To export objects from Teltonika FOTA select objects to be exported and press File gt Export II Teltonika Fota v2 1 4 4 Lee Ex File Tools Help Firmware Module Show All Apply filter Clear Last Update 4 Firmware 2015 02 25 10 4 Selected Firmware 3500000000000001 3700000001 2015 02 25 10 5 3500000000000002 3700000002 2015 02 25 10 5 yy ee 3500000000000003 3700000003 2015 02 25 10 5 3500000000000004 3700000004 2015 02 25 11 0 3500000000000005 3700000005 2015 02 25 11 0 i Start Update SS Y Y Y Cancel Update 4 Configuration Selected Configuration Start Upload WH 44 4 r Database Access Succeeded e Fig 13 Teltonika FOTA main window 7 Firmware updating process 7 1 Updating IMPORTANT For update to succeed selected objects must be registered in Teltonika licensing server otherwise the update will be rejected To register objects with licensing server you should send a list of objects to Teltonika export manager with IMEI numbers and FM type specified You can update several devices at the same time However only the same module type devices could be updated simultaneously To update firmware using Teltonika FOTA a Select objects from Teltonika FOTA main window AI Teltonika Fota v2 1 4 4 o es Fie Tools Help Sho
4. e v 01 03 xx FM5300 base firmware v 01 07 xx AutoCAN parameters configuration is not supported For instructions to objects configurations refer to document FOTA remote configuration instructions Change log BE AAA 12 20150607 1 1 2013 06 07 User manual released 4 2013 06 27 SQL database requirements and license procedure edited 2015 02 25 Object remote configuration added 2013 06 11 Added static IP to requirements
5. efore device connects press Cancel Update Pending Selected Firmware Pending FM11_011012r17 e CFW Cancel Pending Fig 18 Update canceling 8 Objects filtering and history information 8 1 Filtering You can filter the list and find the correct object Objects can be filtered by object status marked green and by the vehicle information marked blue Fig 18 II Teltonika Fota v2 1 4 4 File Tools Help Show Statuses Filter by Module Show All Apply filter Clear Last Update 2015 02 25 10 4 2015 02 25 10 5 2015 02 25 10 5 2015 02 25 10 5 2015 02 25 11 0 2015 02 25 11 0 Fig 19 Object filtering To filter by object information select the arguments and click Apply To disable the filter click Clear 8 2 Object update history You can view each object update history current firmware version and update time In order to do that double mouse cl cks on the selected object 9 Object remote configuration It s possible to update objects configuration via FOTA application By default this function is disabled contact Teltonika sales manager to enable configuration file sending Remote configuration is supported for following FM models and firmware versions FM1100 base firmware v 01 10 xx FM1100 special firmware v43 00 xx with LV CAN200 support FM11YX FM1110 FM1111 FM1120 FM1121 FM1122 base firmware v 00 03 xx FM12YX FM1200 FM1202 FM1204 base firmwar
6. k on My Computer gt Properties gt Device Manager GSM Modem TAVL SMS Server GSM Modem Port name Baud rate Data bits Stop bits HG 5 Parity bits i i T ie 2 DTR E RTS Fig 5 Modem tab To check whether there is connection with GSM modem click Try connect Status bar appear GSM modem found If not check the modem interface settings again If you will be using TAVL SMS Server choose TAVL SMS Server option and configure its IP 127 0 0 1 for TAVL SMS service on local system and port number usually 19898 for TAVL SMS service GSM Modem TAVL SMS Server Tavl SMS Server Server IP 27 0 0 Port 19898 Fig 6 TAVL SMS Server option 4 3 Database configuration You must configure the connection to the database If you have installed MS SQL Server express with default settings leave default settings for database connection as well If other SQL Server used enter its name in Server field other settings must remain unchanged for FotaData database Fig 2 FotaData Database Backup pre nd Database Access Succeeded Fig 7 Database login Check whether entered login information is correct by click Test Connection Status bar should appear Database Access Succeeded 5 Creating new objects 5 1 Adding new object To add a new object press button in Teltonika FOTA main window Fig 6 II Teltonika Fota v2 1 4 4 File Tools He
7. lp Show Statuses Filter by Vehicle Vehicle Number IMEI Fig 8 Teltonika FOTA main window Enter all reguared information and press Save changes ee e Status Firmware Fig 9 New Item properties window 5 2 Importing new objects from file If you have CVS file saved earlier with FOTA object export functionality you can import objects from this file To do that press File gt mport button and browse for this CVS file II Teltonika Fota v2 1 4 4 Fig 10 Teltonika FOTA main window 6 Managing Objects 6 1 0bject editing To edit existing object or view its history select object and press Edit button gt Teltonika Fota v2 1 4 4 File Tools Help Show Statuses Filter by Vehicle IMEI GSM Firmware Module Show All Apply filter Clear GSM Number Module Type Last Update Status 4 Firmware 9999999999999999 3700000000 FM1100 2015 02 25 10 4 Selected Firmware Select firmware file Fig 11 Item properties window 6 2 Deleting object To delete existing object select object and press button II Teltonika Fota v2 1 4 4 File Tools Help Show Statuses Filter by Vehicle IMEI GMM Firmware GSM Number Module Type Firmware Last Update Status 9999999999999999 3700000000 FM1100 2015 02 25 10 4 Fig 12 Item properties window To delete multiple objects from Teltonika F
8. on with static IP address no Proxy allowed e Opened TCP port to computer from outside Note that every FOTA program must have its own FOTA database The same FOTA database can t be used by different FOTA programs 3 Getting started 3 1 FotaData database Before FOTA program could work FotaData database must be created If you do not have required SQL data engine running please download free copy of SQL Server Express edition from Microsoft website http www microsoft com express sql And install it with default settings with one exception change default setting from Windows authentication mode to SQL Server and Windows Authentication mode After installing MS SQL Server data engine please contact Teltonika export manager for FotaData database creation 3 2 Licensing The first time you will start Teltonika FOTA you will be prompted to enter License Key Fig 1 2 Teltonika Fota Please contact Teltonika and provide the given Hardware Key After you receive the License Key enter it into the Lisence Key text box below Fig 1 Licensing window In this window is displayed your Hardware Key blue marker This key must be copied and provided to your Teltonika sales manager together with external IP Sales manager will respond to you with valid license key which must be put in the License Key green marker field After clicking OK license will be assigned to your computer 3 3 Securit
9. w Statuses Filter by Vehicle 2 Firmware Module Show All Apply filter Clear Last Update 4 Firmware 2015 02 25 10 4 Selected Firmware 2015 02 25 10 5 2015 02 25 10 5 Select firmware file 2015 02 25 10 5 2015 02 25 11 0 2015 02 25 11 0 Fig 14 Teltonika FOTA main window b Select firmware file to upload by pressing Select firmware file button I Teltonika Fota v2 1 4 4 Far Fie Tools Help Show Statuses Filter by Vehicle Firmware Module ShowAll Apply filter Clear Last Update Status 4 Firmware 2015 02 25 10 4 Selected Firmware 2015 02 25 10 5 2015 02 25 10 5 2015 02 25 10 5 2015 02 25 11 0 2015 02 25 11 0 0K00 RARO Fig 15 Teltonika FOTA main window c Press Start Update to review selected objects Selected Firmware FM11 01101217 e CPW Cancel Update Fig 16 Start Update button d After reviewing selected objects firmware version and module type to continue with update process press Start Update button SMS cost is not configured in the options IMEI 3500000000000000 3500000000000001 3500000000000002 Fig 17 Update verification window e In the main window you can monitor the status of each object update process and cancel updating if necessary 7 2 Canceling update To cancel single object update press Cancel button next to object To cancel all pending updates b
10. y Alert When you first time start FOTA program window like following should pop up virco cory het e Windows Firewall has blocked some features of this program Windows Firewall has blocked some features of Teltonika Fota on all public and private networks g Name Teltonika Fota Publisher UAB Teltonika Path C program files x86 teltonika fota teltonika fota exe Allow Teltonika Fota to communicate on these networks 4 Private networks such as my home or work network shops not recommended because these networks often have litte or no security Fig 2 Security Alert Check Private network as well as Public network and press Allow access SS TELTONIKA Note that it is necessarry to check Public network if your internet connection identified as Public by computer 4 Configuration 4 1 Communication In Communication section you need to set your external IP address and TCP port Fig 3 Note that you can get your external IP by simply clicking Get my IP Advanced settings Time to wait for device connection sec Fig 3 Communication tab You must check if configured TCP port is accessible from outside To do that a Start FOTA application and configure External IP and TCP port in communication tab options Press Ok b Check if configured TCP Port is available from outside by going to http www canyouseeme org If TCP port is not available you must check two points
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