NMP-200U User`s Manual
Contents
1. 6 1 Specifications Video format support Image format support Audio codec support Local storage Accessories PLANAR MP 3450 POPAI Screen Media Standards S6 MPEG 1 SIF 3Mbps CBR S7 MPEG 1 480p 10Mbps CBR S8 MPEG 1 720p 15Mbps CBR 9 MPEG 2 480 6Mbps CBR S10 MPEG 2 720p 12Mbps CBR S11 MPEG 4 AVC 480p 6Mbps CBR S12 MPEG 4 AVC 720p 10Mbps CBR E4 VC 1 WMV9 MP ML 720p E5 VC 1 WMV9 MP HL 1080p E6 MPEG 2 1080p 20Mbps CBR E7 MPEG 4 ASP 480p 10Mbps CBR E8 MPEG 4 AVC 1080p 20Mbps CBR POPAI Screen Media Standards S1 JPEG 480p baseline 2 JPEG 720p baseline S3 JPEG 1080p baseline E1 PNG 24bpp alpha 480p E2 PNG 24bpp alpha 720p E3 PNG 24bpp alpha 1080p POPAI Screen Media Standards S4 MPEG L2 audio S5 MP3 audio 320Kbps Playback control W3C SMIL 3 0 instructions sub set Physical connectors HDMI 1 3 VGA 3 5mm AV out 3 5mm AV in RJ45 Ethernet USB 2 0 WLAN antenna port RS 232 port 4GB on board flash memory up to 1 8 hrs of 5 Mbps high def video CF card expansion slot 3 5mm RCA AV cable Ethernet cable WLAN antenna 8 watts max when playing 1080P full resolution video Environmental Operating temperature 0 40 32 104 F Humidity 5 85 40 32 104 F non condensing Dimensions 217453 43mm 8 3 X 6 X 1 7 inches ee msGag PLANAR CE FCC ROHS Planar Custom2. e Status lights e Ethernet port for network content update e USB ports for USB content update and configuration e CF card slot cover with integrated CF card removing tool e Wi Fi antenna e RS 232 port e 3 5mm composite AV input ATTACH the wireless antenna as shown Screw antenna clockwise onto the post PLANAR 3 PLANAR Configuring the MP 3450 Media Player 2 1 System connections Attach a video cable either VGA or HDMI to your monitor When using the VGA connection your monitor should support XGA 1024x768 resolution or greater For audio output you will also need to connect a stereo RCA cable from the MP 3450 to your monitor When using an HDMI connection audio is sent along with video over the HDMI cable so no additional cables are required Reminder If you do not see anything on screen re check your monitor video input Attach the AC power adapter to power on the unit Shortly afterwards the following progress bar will be displayed on your monitor 90 seconds Player boot process takes approximately 90 seconds to complete The player will indicate that it is ready for content sync via the USB port or if content has been loaded begin playback immediately Troubleshooting Tips 1 The operation indicators light up but no video is displayed on screen e Ensure that your video cable VGA or HDMI is securely connected When using an HDMI connection choose high quality certified
3. 2 After receiving an RMA from Planar customer service return the defective Product with sufficient packing materials to prevent damage during shipment Planar will charge you an amount not to exceed the current MSRP of the Product Planar will not be responsible for returning or replacing any accessories or peripherals that are returned with the defective Product 3 You are responsible for any shipping cost incurred when returning a defective Product to Planar Planar will pay for the shipment of the replacement Product to you 4 Areplacement unit will be shipped to you once your defective unit is received Important Information for Returning Hardware 1 Planar will not accept any returned Product unless and RMA number has been previously issued by Planar 2 If the defective Product is returned and deemed to be covered by one of the warranty exclusions Planar reserves the right to charge your credit card an amount not to exceed the current MSRP for the Product 3 If the Product is returned and is deemed to be a No Fault Found NFF unit Planar reserves the right to charge your credit card in the amount of 95 4 Itis your responsibility to properly package the defective Product and ship it to the address provided by the Customer Service representative with RMA number prominently displayed If the defective Product is not properly packaged and is damaged in transit during its return to Planar your credit card will be charged for either th
4. 14 days following the delivery of the Advance Replacement Product to you If the defective Product is not received by Planar within the 14 day time frame or if warranty is voided due to any applicable Warranty Exclusion see below your credit card will be charged for the current MSRP of the Product 1 Return the defective Product in the box in which the Advance Replacement Product was shipped to you using the same packing materials 2 Return only the defective product Planar will not be responsible for returning or replacing any accessories or peripherals that are returned with the defective Product Call the shipping pick up number provided with the Advance Replacement Product for package pick up or drop it at the local UPS location For door to door pick up UPS may charge a pick up fee for which you are responsible You are responsible for shipping cost incurred when returning the defective Product by any other method that UPS ground Verify that the serial number on the RMA return label matches the serial number of the defective Product being 11 PLANAR returned Attach a pre paid RMA return label that was included with Advance Replacement Product Planar s Return and Replace Option outside the 48 contiguous United States 1 If you are unable or unwilling to provide a credit card to use the Advance Replacement option or if you are located outside the 48 contiguous states Planar will provide Return and replace service
5. HDMI cables or try using shorter length cables e Check if your monitor is turned on and switched to the corresponding video input source No sound is heard e using VGA connection you also need to connect RCA audio cables heck volume mute settings on monitor After performing the initial setup as outlined above the player will boot into the Open Standard Media Player screen Plug in a USB keyboard to enter configuration menus Open Standard Media Player If you have already loaded media contents into the player contents will play back immediately after boot up and the Open Standard Media Player screen will not be shown You can still plug in a USB keyboard at any time during playback to enter the menu system a Place SMIL file index smil in SMIL directory USB drive mus in FAT32 forma ust be Q Me 2 3 USB Keyboard configuration menus You must attach a USB keyboard to the MP 3450 to configure settings With the player booted up and ready it takes approximately 30 seconds after you plug in the keyboard for the following menu to be displayed PLANAR Main Menu Video setting Content source Network setting Time setting Change password Load factory default Undo changes Firmware update lt Done gt Navigating the menus Navigate the menus using arrow keys space bar enter key and numeral keys on your USB keyboard Use the keyboard arrow keys to highlight menu items pres
6. Management The Planar ContentSmart Media Player MP 3450 is designed to work with 3 party management solutions Please refer to the printed ContentSmart Software Guide for related set instructions PLANAR E A contentsmart 4 Authoring in HTMLS HTML A major feature of the MP 3450 media appliance is the ability to playback HTML5 content which can contain dynamic information 5 Working with SMIL The MP 3450 uses open communications protocols for content presentation and playback control SMIL compliance means predictable results across multiple devices and SMIL s non proprietary nature means that your investments are never obsolete 5 1 Introduction Using SMIL pronounced smile the language created by W3C for multimedia communications the media player understands the language spoken by professional tools from companies such as Adobe Apple Microsoft and Real Networks What this means is quicker easier and better integration of your media player into your digital signage networks opening up avenues of software controls and realizing the full potential of your player hardware down the road 5 2 www a smil org for developers The media player operating system utilizes W3C SMIL as the underlying scripting language which lends well to customization to your project management needs For resources downloads and community support please visit www a smil org 6 Technical Data
7. PLANAR Planar ContentSmart Media Player MP 3450 User s Manual 020 1195 00A Manual Media Player MP3450 Contents MP 3450 User s Manual 1 Introduction 1 1 Features 1 2 Package contents 1 5 Mounting options 1 4 Physical view 2 Configuring the MP 3450 Media Player 2 1 System connections 2 2 USB keyboard configuration menus 2 3 Connect the MP 3450 to your network 2 4 Video output settings 2 5 Clock and calendar settings 2 6 Setting a password 2 7 Factory reset 2 8 Applying firmware upgrades 2 9 Video input 3 Content Management 4 Authoring in HTML5 5 Working with SMIL 5 1 Introduction 5 2 www a smil org for developers 6 Technical Data 6 1 Specifications 7 Appendix FAQ 020 1195 00A Manual Media Player MP3450 PLANAR e e eA UO MN Oo ao aoan A U N N PLANAR 1 Introduction This document describes the hardware and software operations of the Planar ContentSmart Media Player MP 3450 system set up and frequently asked questions 1 1 Features The MP 3450 is a Full HD 1080p high definition digital signage media player featuring industrial grade mechanical design and versatile open standard SMIL programmability e AV in for custom live content display e Full HD 1080p hardware decoding of MPEG H 264 and VC 1 media formats e 4GB on board flash local storage with CF card slot e Integrated audio and video out
8. air the Product or replace it with similar new or refurbished Product per one of the options below or 2 in the event that replacement or repair of the product is not commercially feasible refund a prorate share of the then current MSRP of the Product or a similar product if the Product is no longer available as determined by the amount of time remaining in the warranty period MSRP is defined as the most recent Product price listed at www planaronline com Planar s Advance Replacement Option within the 48 contiguous United States Upon discovering a problem with the product contact Planar s customer service Monday through Friday toll free at 1 866 PLANAR 1 1 866 752 6271 or by online chat See www planar com support_ for details You must have a model number serial number and original proof of purchase available Planar s Customer Service staff will attempt to correct any minor issues that might be causing the problem via phone or email If this fails to resolve the problem a return material authorization RMA number will be issued If the defective Product is reported to Planar within the 3 year warranty period and a valid credit card is provided to ensure return of the defective product Planar will ship you an Advance Replacement Product no accessories included Depending on your location it may take more than 2 days for the replacement to arrive Planar must receive the defective Product in otherwise good condition within
9. board to select lt OK gt Network setting P configuration Proxy setting Proceed to configure an available static IP address Select Wireless configuration or IP configuration as determined by your connection Please consult your network administrator for assistance if necessary lt Done gt AWN PLANAR ji 2 5 Video output settings For best quality set the output resolution to match your display s native resolution to avoid image scaling and blur If you are connecting to an LCD TV the resolution setting is most likely 1366x768 1280x720 or 1920x1080 If you are connecting a LCD computer monitor projector or plasma display refer to the device specifications for the best matching setting Press the space bar to fill in the star before pressing the enter key for lt OK gt Metthe correct time zone time and date 12889 81 28186 48 57 Daylight Saving DST rules can be configured in Set time zone 2 7 Setting a password To prevent unauthorized modification of player settings set a player password to hide the menu From the top level menu select Change password to set a password IMPORTANT Once a password is set you can only access the menus by connecting a USB keyboard and pressing CTRL ALT DELETE 3 key combination simultaneously You may connect the keyboard at any stage of player operation or before during boot up If you forget the password yo
10. e associated repair cost if repairable or the MSRP of a replacement Product 5 The replacement Product will assume the remainder of your original Product s warranty or 90 days from Planar s return Product ship date whichever is longer 6 Upon receipt you agree to retain the replacement Product and that your defective Product becomes the property of Planar Warranty Exclusions The following conditions or circumstances are not covered under the terms of this limited hardware warranty for the product set forth herein 1 Delivery to P O Box APO Box and FPO Box addresses 2 Any Product on which the serial number has been defaced modified or removed 3 Replacement rental cost incurred by you in the event of Product failure 4 Damage deterioration or malfunction resulting from a Accident abuse misuse neglect improper ventilation fire water disaster lightning or other acts of nature smoke exposure cigarette or otherwise unauthorized product modification including use of an unauthorized mount or failure to follow instructions supplied with the Product b Repair or attempted repair by anyone not authorized by Planar c Any damage to the product due to shipment 12 PLANAR Removal or installation of the product Causes external to the product as electric power fluctuations or failure Use of supplies or parts not meeting Planar s specifications Normal wear and tear Failure to follow mainte
11. e video data bit rate is the amount of video or audio data used per second to store or play the contents usually expressed in Mbps mega bits per second Video encoded with excessive bit rates will not playback smoothly in the media player likely due to storage I O bottleneck Please visit www PlanarDigitalSignage com ContentSmart for compatible media formats The media playback looks different on a PC compared to the media player s LCD screen Wrong aspect ratio There are 2 major aspect ratios width to height ratios for video content but many kinds of displays If you play 4 3 video on a 16 9 display or vice versa a circle becomes oval and the picture takes on a squeezed or stretched look To avoid this distorted look adding black bars are a common technique The Media Player can be configured to automatically add black bars for certain types of displays You can set the output resolution in MP 3450 s configuration menu to match the native resolution of your display Some JPEG images cannot be played in the media player Progressive JPEG are not supported Please convert to baseline JPEG for maximum compatibility JPEG images can be either of 2 types baseline or progressive compression Baseline JPEG offers greatest compatibility while progressive JPEGs are suitable for web site images Progressive images are downloaded and displayed progressively being rendered more clearly as more data is received over the internet Prog
12. er First 3 year limited 7 Appendix FAQ What video format can I play The recommended video encoding is using H 264 HP L4 0 amp 10Mbps bitrate If a certain video is not played as scheduled or if it plays poorly please search the support site www PlanarDigitalSignage com ContentSmart for Converting videos instructions The LCD digital signage is placed near my Wi Fi access point yet the connection is unreliable Wi Fi appliances in general should be placed 10 feet 3 meters from the Wi Fi access point for reliable operation Try relocating the access point further away from the LCD display media player to improve the connection What can I do about the gap between back to back videos Video gaps blank screen occur before and after each video is played To minimize the gap avoid back to back video programming by scheduling an image between each video If both Ethernet amp Wi Fi are connected which one will take precedence When Ethernet is not available or disconnected system will try to use Wi Fi connection If both connections are available Ethernet will be used What is the maximum file size for a single video file The maximum video file size for the MP 3450 is 2GB We recommend reserving a safety margin to avoid exceeding the limit i e limiting files to 1850MB What should 7 do if I forgot my password or want to restore to factory defaults In this case please perform a factory reset Use the RESET button
13. ges PLANAR S TOTAL LIABILITY RELATED TO THE PRODUCT IS LIMITED TO THE FOLLOWING REMEDIES WHICH WILL BE CHOSEN IN THE SOLE DISCRETION OF PLANAR 1 REPAIR OF THE DEFECTIVE PRODUCT OR REPLACEMENT WITH A SIMILAR NEW OR REFURBISHED PRODUCT OR 2 REFUND OF A LESSER OF A PRORATA SHARE OF THE CURRENT MSRP AS DETERMINED BY THE REMAIDER OF THE WARRANTY PERIOD OR THE DEPRECIATED VALUE OF THE PRODUCT BASED ON THE MSRP IF REPLACMENT OR REPAIR OF THE PRODUCT IS NOT COMMERCIALLY FEASIBLE IN PLANAR S SOLE OPINION IN NO EVENT WILL PLANAR BE LIABLE FOR DANAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT DAMAGES BASED UPON INCONVENIENCE LOSS OF USE OF PRODUCT LOSS OF TIME LOSS OF PROFIT LOSS OF BUSINESS OPPORTUNITY OR LOSS OF GOODWILL ANY LOSS CORRUPTION OR MISUSE OF INFORMATION AS DEFINED ABOVE INTERFERENCE WITH BUSINESS RELATIONSHIPS OR ANY OTHER COMMERCIAL LOSS EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 13 PLANAR IN NO EVENT WILL PLANAR BE LIABLE FOR ANY OTHER DAMAGES WHETHER INDIRECT SPECIAL INCIDENTAL CONSEQUENTIAL PUNITIVE STATUTORY OR OTHERWISE INCLUDING ANY CLAIM BROUGHT AGAINST YOU BY ANY OTHER PARTY Effect of Local Law This warranty gives you specific legal rights and you may have other rights which vary from locality to locality Some localities do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and excl
14. hese terms and conditions directly affect your rights obligations and remedies as an end user of Planar products As used here end user means use of the products for personal use only and excludes resale rental lease or transfer of any kind Please read and understand your rights Use of the Planar product will be considered acceptance of this warranty and acceptance of the end user license terms for any included software 10 PLANAR Planar Customer First 3 Year Limited Warranty The MP 3450 features a 3 year limited hardware warranty this warranty period begins on the date of Planar s initial shipment of the Product For products located within the 48 contiguous United States Planar offers a two day Advance Replacement option for Products located in other locations Planar offers a return and replace option This warranty does not cover any accessories that may be provided with the Product including but not limited to cables and other peripherals Such as accessories are warranted for ninety 90 days after Planar s initial shipment of the Product see the Accessory Warranty at www planar com support Limited Hardware Warranty Planar warrants these products to be free from defects in material and workmanship during the warranty period noted above If in Planar s determination a Product proves to be defective in material or workmanship during the warranty period Planar will at its sole option either 1 rep
15. located at the back of the media player to restore factory settings This will also clear the player s password Performing a factory reset Warning This procedure will restore all menu settings to factory default and format the internal storage to factory conditions all contents will be removed To restore factory settings and format the drive 1 Disconnect power cable from the player unit 2 Press and hold the RESET button 3 Connect the power cable while holding the RESET button until status light flashes about 15 seconds 4 Please wait while the system drive is being formatted How do I manage the playback of contents The Planar ContentSmart Media Player is designed to be interoperable with leading 3 party management software solutions or via SMIL open standard commands Could the player display Flash or Microsoft PowerPoint presentations The player does feature limited PowerPoint support but not Flash support While PCs can play many formats with varying degrees of success RISC based media players are designed to reliably play specific video formats Please see spec for details While Microsoft PowerPoint native files could not play directly on a RISC based player the file is converted through other software i e Planar ContentSmart into an image format to be played as an image slideshow PLANAR Why won t some media files play properly The video data bit rate used may have exceeded the recommended bit rate Th
16. nance procedures as outlined in the Product s user guide where a schedule is specified for regular cleaning of the Product i Opening the Product tampering with internal circuitry and or removing or replacing of any internal components or parts j Product has been resold transferred rented leased lost stolen or discarded k Any other cause which does not relate to Product defect Operating the Product outside the suggested normal usage condition stated in the user guide so mo go For additional information on the name of the nearest Planar Service center contact your Planar dealer or call Planar toll free at 1 866 PLANAR 1 866 752 6271 or at 1 503 748 5799 or email us at PlanarSupport Planar com Extended Warranty Options Contact Planar for information on extended warranty options at our website http www planar com support warranty service_plans or call 1 866 PLANAR 1 866 752 6271 or email us at resellersupport Planar com No Implied Warranties PLANAR OFFERS NO WARRANTIES EXPRESS OR IMPLIED WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN PLANAR DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTY ASSURANCE MADE BY A PLANAR EMPLOYEE OR A PLANAR AUTHORIZED RESELLER THAT CONFLICTS WITH OR ENHANCES THE WRITTEN WARRANTY INCLUDED HEREIN Exclusion of Dama
17. put via HDMI e Supports full POPAI Screen Media Formats Standards profiles S1 to 12 and E1 to E9 e Multiple 3 party software solution compatibility e Industry leading W3C SMIL support for developers e Built in wireless b g n network e RS232 for on off control 1 2 Package contents Media Player Unit AC Adapter and Ethernet cable Standard 3 5mm to Quick Start Cord RCA AV adapter Guide PLANAR CONTENTSMART DIGITAL SIGNAGE Q ContentSmart Documentation CD l Wi Fi Antenna CF card cover remover RS 232 SOVE pre installed on unit adapter NOT INCLUDED A USB keyboard is required for system setup 1 3 Mounting options The Planar ContentSmart Media Player can be attached to mounting posts on the back of screens or inside cabinetry with the built in VESA MIS D100 100mmx100mm compatible mounting flange 100mm Bottom view 1 4 Physical view 12V DCin AV in VESA mount MIS D 100 me HDMI AV out Reset A Status lights Ethernet USB x2 CF card cover remover Wi Fi antenna Physical features top and counter clockwise e 12V DC for power adapter e HDMI 1 38 connector for digital video and audio combined outputs or digital video via optional DVI adapter e VGA port for analog video output e 3 5mm composite AV output e Reset button to perform factory reset
18. ressive images are primarily supported on PCs For media appliances make sure to save images as baseline JPEG in your photo editor or resave them as baseline JPEGs using free tools such as IrfanView http www irfanview com Does the media player support video streaming No The media player plays files from local storage and does not support real time video streaming over the network This delivers an optimum viewing experience free of playback quality issues such as stuttering blocking or blue screens However MP 3450 does support dynamic content delivery to push individual files quickly over the network using the SOAP API This method is a compromise between live streaming with its high bandwidth demands and entire playlist content updates which necessitate longer update cycles The media player ts not playing What should I do Check the player s messages on the display OSD or on screen display for status information Play list errors and scheduling issues are two major causes of playback problems To determine if the problem is caused by a bad play list just delete the play list and restart player The player should loop through all media files indicating a fault with the play list If the playback is scheduled to play at specific time check to see if the device is set to the right time zone on the world clock When nothing seems wrong the time zone setting is often the reason the program is not played IMPORTANT NOTICE T
19. s the space bar to move the star cursor and then press enter to confirm lt OK gt or reject lt Cancel gt any changes 2 4 Connect the MP 3450 to your network Enter Network setting in the menu to set up a network connection method Main Menu Device information Wireless connection Video setting Content source etwork setting The player will scan for wireless signals nearby during boot up If the network requires Tan ae ange passwor authentication you will be asked to provide the password for access Load factory default Undo changes Firmware update Wired connection To use the wired Ethernet connection connect an Ethernet cable and the Wi Fi will be disabled lt Done gt Player IP address You will also need an IP address for the player on your network This could be set automatically DHCP or manually static IP DHCP automatically assign network IP address DHCP is enabled by default You do not need to change the settings unless setting a static IP Network setting DHCP Obtain an IP address automaticall Assign an IP address manually Static IP manually assign network IP address Highlight IP configuration and press Enter on keyboard to lt Select gt lt Cancel gt Move the highlight to Static IP below press Space bar on the keyboard to fill in the star at the Static IP brackets and press Enter on the key
20. u will need to reset the device See Factory reset 2 8 Factory reset If you forget a system password you have set you must reset the system to regain access to the player Using the reset button Disconnect power cable from the player unit Press and hold the RESET button Connect the power cable while holding the RESET button until status light flashes about 15 seconds Please wait while the system drive is being formatted a N PLANAR 2 9 Applying firmware upgrades via USB Firmware updates can be performed using a USB flash drive Please read the release notes carefully regarding the changes that will be made to your player before applying the upgrade DOWNLOAD the latest firmware and copy it to the root directory of a USB drive from www PlanarDigitalSignage com ContentSmart PLUG the power cord into the media player PLUG a USB keyboard to the media player to enter the menu system Follow on screen instructions and SELECT firmware upgrade option in the menu When instructed PLUG IN the USB drive to begin firmware upgrade 2 10 Video input The AV in port lets you attach TV tuners live video camera signals pre recorded videos and more via the 3 5mm composite video audio cable NTSC PAL mode is selected automatically Also refer to your software documentation to enable display Video source Audio Left Audio Right AV in RS 232 AV in Video PLANAR 3 Content
21. usions may not apply to you Planar Systems Inc Customer Service 24x7 Online Technical Support http www planar com support Support Tel 1 866 PLANAR1 866 752 6271 or 1 503 748 1100 Hours M F 8am 8pm Eastern Time M F 5am 5pm Pacific Time 2012 Planar Systems Inc 7 12 Planar is a registered trademark of Planar Systems Inc Other brands and names are the property of their respective owners Technical information in this document is subject to change without notice 14
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