Calisto 620-M
Contents
1. The speakerphone can be charged with a wall charger or with a USB cord and your PC The power LED on the speakerphone will be solid red when charging and off when fully charged A full charge with a wall charger will take approximately 1 hours NOTE Use only the provided Calisto 620 M USB wall charger Other Plantronics wall chargers will not work with the Calisto 620 M however the Calisto 620 M charger can be used to charge other Plantronics devices requiring a micro USB power supply A full charge with a USB cord and your PC will take approximately 2 hours NOTE To charge the speakerphone with the USB cable and PC the PC must be on and in an active state not standby Turn speakerphone off when not in use to save battery power Battery Charging Status ng ne Charging Level Red LED Battery Charging J Battery Full e plantronics Low Battery Warnings plantronics Battery Level Red LED Flashes PC Status 2 to 6 hours of talk time remaining O e sesa Less than 2 hours of talk time remaining EE Less than 30 minutes of talk time remaining recharge s gt BEE Q NOTE Plantronics Spokes Software must be installed status shown in icon tray Pairing Initial Pairing To Re pair your Bluetooth USB Adapter Reconnect plantronics Your Bluetooth USB adapter comes pre paired to your Speakerphone NOTE The Bluetooth USB2. Mobile Phone and Call Ensure your speakerphone is fully charged Press and hold the power switch on the speakerphone to the RIGHT until the indicator light flashes blue and red The speakerphone is now in pairing mode NOTE f you don t see the blue and red flash slide the power switch all the way LEFT to turn your speakerphone off Then press and hold the power switch again until you see the blue and red flash The speakerphone will stay in pairing mode for ten minutes QO000000 QO000000 Activate the Bluetooth features on your phone then use the phone s settings to add search discover new Bluetooth devices Blackberry Settings options gt Bluetooth On gt Search for devices iPhone Settings gt General gt Bluetooth gt On starts the search for devices Android Phone Settings gt Wireless gt Bluetooth On gt Scan for devices Other Consult phone manual NOTE For detailed pairing instructions for popular mobile phones visit www plantronics com easytopair BLUETOOTH Calisto 620 Some phones may request that you enter a passkey for pairing Enter 0000 passkey if your phone requests a passkey to pair with the speakerphone The speakerphone LED will stop flashing and exit pairing mode when your speakerphone and phone are successfully paired BLUETOOTH NOTE For pairing tutorial visit www plantronics com easytopair Make a test call from your mobile phone End the call by pressing the speakerp
3. adapter is only for use with the Calisto 620 M and is not for use with other Bluetooth devices The Calisto 620 M Bluetooth USB adapter is marked with a graphical identifier In the event that your speakerphone and Bluetooth USB adapter are not paired or become unpaired do the following Start with the speakerphone powered off 00000000 ts on Pa lt 7 Place the Speakerphone in pairing mode by pressing and holding the power switch to the RIGHT until the Bluetooth pairing LED flashes BLUE RED QO000000 QO000000 Insert the Bluetooth USB adapter directly into your PC USB port The LED will flash and then turn solid blue to indicate the speakerphone is connected to the Bluetooth USB adapter Speakerphone will exit pairing mode The Bluetooth USB adapter and the speakerphone will automatically reconnect the speakerphone to mobile phone and PC when speakerphone is turned off and then back on and within range of devices Connect PC and Call Bluetooth USB Adapter LED Indicators plantronics Power Speakerphone on OOO00000 QOO00000 Insert Bluetooth USB adapter directly into your PC USB port The LED will flash and then turn solid blue to indicate the speakerphone is connected to the PC The LED remains solid blue when not on an active call NOTE Do not insert directly into a docking station or hub ae 2 NOTE t is normal to see the LED flash at start up before con
4. as speaking face to face 360 microphone coverage with dual auto switching microphones minimizes room noise transmission so it sounds better to the people you are talking to at the far end Integrated call control and other features via Plantronics Spokes software NOTE Spokes software is optional for Microsoft Lync Office Communicator See the Plantronics Spokes Software section of this user guide for information on features with this software Softphone and Unified Communications client call control features call answer end volume up down microphone mute un mute call reject Up to 7 hours talk time 5 days standby time Small and portable includes carrying case NOTE Please refer to the separate safety instructions for important product safety information prior to installation or use Computer Supported operating systems Windows XP SP3 or later Windows Vista SP1 or later Windows 7 SP1 or later recommended Processor 400 MHz Pentium processor or equivalent minimum 1 GHz Pentium processor or equivalent recommended RAM 96 MB minimum 256 MB recommended Hard disk 1 5GB minimum 3GB recommended What s in the box O ce USB charging Bluetooth USB Carrying case cable adapter if AC USB wall charger Wireless speakerphone plantronics Basics Bluetooth USB Adapter 1 LED indicator light Speakerphone 6 1 Volume up and volume down but
5. Calisto 620 M Bluetooth Wireless Spearkerphone Bluetooth USB Adapter User Guide OPTIMIZED FOR Microsofts Lync plantronics SNN Contents plantronics Welcome 3 System Requirements 3 What s inthe box 4 Basics 5 Speakerphone Controls 6 Charge your Speakerphone 7 Battery Charging Status 7 Low Battery Warnings 8 Pairing 9 Initial Pairing 9 To Re pair your Bluetooth USB Adapter 9 Reconnect 9 Connect PC and Call 10 Bluetooth USB Adapter LED Indicators 10 Pair Mobile Phone and Call 11 Features 12 Call Features for your Speakerphone and Bluetooth Mobile Phone 12 Advanced Features 12 Important Tips for Using your Speakerphone 13 Plantronics Spokes Software 14 DevicesTab 14 Applications Tab 14 Troubleshooting 15 Welcome System Requirements plantronics Congratulations on purchasing your new Plantronics Calisto 620 M wireless speakerphone The Calisto 620 M is optimized for use with Microsoft Lync and Office Communicator 2007 This user guide contains instructions for setting up and using your Calisto 620 M speakerphone and BT300C Bluetooth USB adapter P620 wireless speakerphone and a BT300C Bluetooth USB adapter Calisto 620 M highlights and features Personal Bluetooth wireless speakerphone peripheral device Connects to your PC and Bluetooth compatible mobile phone Excellent audio quality wideband for PC narrowband for mobile phone Full duplex audio hear and be heard as naturally
6. a battery status bar for the device is displayed in the PC taskbar Can use replaceable dry cell batteries with Calisto 620 M No Calisto 620 M is designed to use its rechargeable lithium ion battery The Calisto 620 M battery is user replaceable and replacement batteries are available from Plantronics as an accessory Call control is not working with my softphone on my iPad though audio is working fine Tablet mobile versions of PC based Unified Communications clients and other softphone communication apps may not have the same level of integration with peripheral devices as their PC counterparts Plantronics Spokes software contains integration touch points for PCs which do not exist for some mobile based versions of these applications 15 plantronics Is there a visual indicator on the No There is no visual indication of volume level or volume Calisto 620 M that shows volume adjustments on the Calisto 620 M level NOTE The Calisto 620 M has a mid range default volume setting It provides audible indications as you adjust the volume and when you have reached the maximum or minimum volume level When I m out of Calisto 620 M s This is by design Bluetooth range while on an active mobile phone call and then come back into Calisto 620 M Bluetooth range Calisto 620 M does not auto reconnect to the mobile phone call as it does with Voyager When Bluetooth mobile headsets reconnect to a mobile phone when in ran
7. ager x Speakerphone automatically sends update notifications when available My Headset Updater support DFU support for the Calisto 620 USB Bluetooth adapter via My Headset Updater follow x USB Bluetooth Adapter the prompts at www plantronics com us support myheadset updater Plantronics Battery Status Speakerphone battery status on taskbar x Requires Swyx plug in spokes is included in plug in IBM requires plug in Spokes embedded Troubleshooting plantronics How do know Calisto 620 M is turned on The 3 position off on pairing switch has a GREEN visual indicator when in the On position Pressing the volume buttons while the unit is ON emits a volume adjustment tone After the initial installation don t see a visual indication on my Calisto 620 M showing that the device is connected to the computer The on device visual indication Bluetooth status LEDs will only show during the initial connection to the computer via the Bluetooth USB adapter Once the initial connection is made the on device indicator turns off this is done to conserve battery power There is a visual indication BLUE LED on the Bluetooth USB adapter which will constantly show the Calisto 620 M connection status The softphone being used will also show which device is currently connected My Bluetooth USB adapter isn t working with my Calis
8. er and USB cable The Calisto 620 M carrying case is form fitting to the speakerphone and is designed to protect the speakerphone only The wall charger and USB cable are very durable and can be readily carried in a computer bag zipper pocket etc without concern for damage NEED MORE HELP www plantronics com support plantronics Simply Smarter Communications Plantronics Inc Plantronics BV 345 Encinal Street South Point Building C Santa Cruz CA 95060 Scorpius 140 United States 2132 LR Hoofddorp Netherlands 2013 Plantronics Inc All rights reserved Plantronics and Calisto are trademarks or registered trademarks of Plantronics Inc The Bluetooth trademark is owned by Bluetooth SIG Inc and any use of the mark by Plantronics Inc is under license Microsoft Lync Windows and Windows XP are registered trademarks of Microsoft Corporation in the US and other countries Patents US 5 210 791 Patents Pending 89044 06 01 13 plantronics
9. ge call privacy is not compromised because other people cannot hear the tiny speaker in the headset but auto connecting on a speakerphone can compromise a private conversation if audio is played over its loud speaker unexpectedly Pro UC For this reason it is necessary to reconnect manually to Calisto 620 M from the mobile phone UI or to do a 2 second key press on Calisto 620 M s Call Button to move the audio back to Calisto 620 M This is for user conversation confidentiality At times hear some clicking Bluetooth devices like Calisto 620 M can be susceptible to popping sounds while ona call with interference from Wi Fi and or other Bluetooth devices Calisto 620 M is this distortion or some sort of a product defect If you use Calisto 620 M near a Wi Fi access point or in a Bluetooth intensive environment some interference can be experienced in the form of audible artifacts through Calisto 620 M s speaker If these artifacts are not present when using Calisto 620 M away from Wi Fi and or Bluetooth intensive environments then it is very likely the artifacts are caused by radio RF interference Music media played on Calisto The Calisto 620 M Bluetooth adapter supports wideband audio 620 M does not sound as good for both speech and media music so the fidelity is not as high as when streamed from the PC as it music media streamed via A2DP from a mobile smartphone side does when streamed for my mobile which is Hi F
10. guration of presence information sharing with supported applications 14 Calisto 620 Wireless Speakerphone Spokes embedded in vendor provided plug in all others support by Spokes download at Plantronics web site Incoming Calls Answer End incoming softphone calls from the speakerphone interface x x x x x x x x x x x x x x Mute Un Mute Mute Un Mute Speakerphone mic no transmit audio from softphone or x x x x x x x x x x Speakerphone Volume control Adjust softphone receive volume up down x x x x x x x x x x x x x x x x Call Reject Reject an incoming call press and mute button for 3 seconds x x Mobile Call Presence When on a mobile call via speakerphone Spokes changes presence status on MSFT x x x OC Lync and Skype indicating you are On a Call or Do Not Disturb respectively Multiple Softphone Status If on a call on any Spokes 2 7 supported softphone MSFT OC Lync and Skype will x x x indicate you are On a Call or Do Not Disturb respectively Pause Mute Do Nothing When an audio stream is active and the user is listening to a supported media player x x x and a call is received audio can be paused or muted in accordance with user preferences as setup in the PLT Control Panel PCP Play Unmute Do Nothing When the call ends audio can play resume or be unmute in accordance with user s x x x PCP configured preferences Update Manager Support Direct Firmware Update DFU via Spokes software Spokes Update Man
11. hone call button plantronics 11 Features Call Features for your Speakerphone and Bluetooth Mobile Phone Advanced Features plantronics To place a call Dial number on your mobile phone keypad Redial last number Redial number on your mobile phone To answer a call Short press call button To answer a call when already on an active Short press the call button to end the Microsoft Microsoft Lync call Lync call then press again to answer mobile phone call To end a call Short press call button Reject an incoming call Medium 2 seconds press of the mute button Transfer audio to mobile Medium 2 seconds press of the call button Transfer audio to speakerphone Medium 2 seconds press of the call button Listening to Audio via A2DP Advanced Audio Distribution Profile for Bluetooth Your Calisto 620 M speakerphone can play media files music podcasts etc from any A2DP enabled mobile device Play Pause You can pause resume your music from the mobile phone by pressing the call button once Simultaneous Call Handling Behavior PC and Mobile You can be on an active call using a computer softphone application and receive a mobile phone call Pressing the call button on the speakerphone will end the computer softphone call Pressing the call button again will answer the mobile phone call NOTE Answering the call on your mobile phone sends the audio to the mobile phone and leaves the computer sof
12. i or smartphone Why What size room and how many There are 2 variables to consider for this answer and both participants does Calisto 620 M involve the perceived audio quality experiencedby listeners on support for group conference calls the other far end of a Calisto 620 M call 1 The acoustic properties of the room Not all rooms are created equal and room acoustics can vary significantly 2 The subjective opinion or hearing abilities of the far end listener s which can also vary significantly With these variables considered in general Calisto 620 M can be used in up to a 12x12 foot room with up to 6 participants Can the USB power cable be used No The USB cable is for power and Direct Firmware Updates for audio over USB during calls DFU only Can Calisto 620 M also function as NOTE An accessory cable is available from Plantronics which a corded USB device emulates the corded experience through a single USB port on the PC this cable provides 1 a connection for the Minimax USB Bluetooth adapter and 2 a power connection to the speakerphone PN 86215 02 16 plantronics Can sync multiple Calisto 620 Ms to one USB adapter to cover a large area No The current adapter is designed for a one to one connection Can use Calisto 620 M in my car Theoretically yes but Calisto 620 M is not designed to be used in a Car My Calisto 620 M carrying case is too small to carry the wall charg
13. nection is established Ensure Microsoft Lync Office Communicator is running on your PC Load Plantronics Spokes software by visiting www plantronics com software and click on Download Now NOTE The Calisto 620 M works plug and play with Microsoft Lync Office Communicator and requires no drivers or additional software however the optional Plantronics Spokes software does enable additional features Please see the Plantronics Spokes Software section of this User Guide for more information Check your audio settings as necessary Confirm the speaker and microphone settings for your PC softphone are set to Plantronics BT300C Windows 7 Go to Control Panel gt Sound gt Playback tab and set the Plantronics BT300C device as both the Default Communications Device and the Default Audio Device In the Playback tab this is indicated by the green checkmark Windows XP Go to Control Panel gt Sounds and Audio Devices and in the Audio tab set the Plantronics BT300C for both the Sound playback and Sound recording sections In the Voice tab select the Plantronics BT300C item for both the Voice playback and Voice recording sections Make a test call from your computer softphone During an active call the Bluetooth USB adapter will flash blue End the call by pressing the speakerphone call button Speakerphone powered off None Paired Connected Solid blue Active call Flashing blue Audio listening Flashing blue Pair
14. reen battery status e Automated software and firmware updates A A Plantronics Control Panel E Plantronics Update Manager Spokes software loads when your PC is booted up and runs discretely in the background requiring no user intervention except via the following Plantronics Control Panel a one stop utility for all device application preferences and configuration options and product information e Plantronics Battery Status provides on screen battery status for your speakerphone Plantronics Update Manager provides notification and facilitates installation for your speakerphone s firmware and Spokes software updates To launch any of these utilities go to Start gt Programs gt Plantronics Displays active Plantronics devices supported by Plantronics Spokes software e Audio Settings Provides a convenience shortcut to Windows audio configuration options e Device Settings No Device settings are available for Calisto 620 M in Plantronics Control Panel Displays all applications enabled by Plantronics Spokes software and supported for Calisto 620 M e All supported applications which are currently running are in designated with a check mark Allows you to configure the behavior of supported media players when a softphone call is received and when the call has ended e Provides opt in confirmation to allow Plantronics to capture usage statistics to help improve our software Allows confi
15. to 620 M The Blue LED on the adapter flashes and never turns solid showing adapter speakerphone are connected Re pair the Bluetooth adapter to the speakerphone First unplug the Bluetooth adapter from the USB port Turn off the speakerphone by sliding the 3 position switch to the left then slide the switch all the way to the right and hold it there until the Bluetooth LED flashes RED BLUE Plug the Bluetooth adapter back into the USB port it flashes then turns solid once paired plugged my USB cable into Calisto 620 M with other end plugged into the wall charger or USB port and the charge LED isn t indicating that the unit is charging The RED charge LED lights when charging but turns OFF when fully charged there is no LED indication that the battery is full once the RED LED turns off My Calisto 620 M is not charging via the AC wall charger Make sure the provided Calisto 620 M USB wall charger only is being used for charging other Plantronics wall chargers will not work with Calisto 620 M however the Calisto 620 M charger can be used with other Plantronics products Does the Calisto 620 M provide a voice announcement of remaining talk time like some Plantronics headsets No there is no voice announcement of remaining talk time on the Calisto 620 M The speakerphone provides visual notification when the battery is low See Low Battery Warnings NOTE f you install Plantronics Spokes software
16. tons 4 Mute Unmute microphone button 2 Bluetooth status LEDs 5 Call button 3 Battery status LEDs 6 Mini USB adapter stowed on bottom of the speakerphone Back Panel OO000000 QO000000 1 Off on Bluetooth pairing switch 3 position switch 2 Power connector firmware update connector plantronics Speakerphone Controls plantronics plantronics 7a 3 Volume Up Volume Down Buttons Increase decrease volume Press up down volume buttons to desired volume Maximum or minimum volume Hold up down buttons until max min reached Ringer volume Press up down volume buttons while no call is active Pairing LED Flashing Blue Red In pairing mode Pairing mode ends after 10 minutes if unsuccessful Solid Blue Paired successfully Power LED Two red flashes Less than two hours of talk time remaining Three red flashes Less than 30 minutes of talk time remaining Mute Button Mute microphones far end cannot hear 1 short button press mutes mics Mute LED turns you solid red Un Mute microphones 1 short button press un mutes microphones Mute LED turns off Reject an incoming call 1long button press 2 seconds call rejected Call Button Answer or end a call PC or Mobile 1 button press Answer a 2nd call while on a call 1 button press ends first call 2nd 1 short button press answers 2nd call Charge your Speakerphone Charge of a minimum of 30 minutes needed for complete setup
17. tphone call active on the speakerphone You can be on an active call on the mobile phone and receive a call on your computer softphone Pressing the call button on the speakerphone ends the mobile phone call Pressing the call button again answers the computer softphone call If you receive a computer softphone call and mobile call at the same time pressing the call button will pick up the call that came in first 12 Important Tips for Using your Speakerphone For Best Results Calisto 620 M is a business quality communication device with sensitive microphones following the recommendations below will assure a good user experience for you and people at the other end of the call Set speakerphone in an open area during use Keep objects 12 inches 304 mm away from speakerphone for best performance e Avoid moving the unit unnecessarily e Avoid rustling papers tapping pencils etc near the speakerphone plantronics 13 Plantronics Spokes Software Devices Tab Applications Tab plantronics Plantronics Spokes software optional for Windows enhances your speakerphone s capabilities and enhances your user experience when used with your PC For example Plantronics Spokes software provides e Integrated call control for 14 popular softphones and Unified Communications UC clients e Enhanced UC presence capabilities more granular availability status means fewer interruptions e Useful Preferences settings On sc
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