iridium PotsDOCK 9555 Installation & User Manual
Contents
1. If the temperature of the 9555 battery has exceeded 40 C the 9555 handset will stop the PotsDOCK charging the battery For this reason if the ambient temperature is close to 40 C no charging will occur due to the safety requirement for charging Lithium lon type battery The 9555 handset is docked in the PotsDOCK and is currently being charged However the charging process is not consistent and seems to keep turning ON and OFF to the 9555 handset This mechanism allows the 9555 battery to be charged over a longer period but minimise the chance of the battery entering the over temperature state as charging will cause the battery to heat up 210 The 9555 handset is docked in the PotsDOCK and seems to turn off about 20 minutes after the vehicle s ignition is switched off OR the key is removed This is normal for PotsDOCK If the PotsDOCK needs to stay on while the A 7 i Q8 The 9555 handset is inserted into the PotsDOCK The battery A A This is normal for PotsDOCK The PotsDOCK uses a pulse charging mechanism 40 minutes ON and 20 minutes OFF to provide charging power ignition is off please wire the YELLOW accessory input on the PotsDOCK cable loom to a constant power source in the vehicle e g 12 24VDC 45 C gt BEAM Q11 A call is established using the RJ11 POTS phone but the other end party B cannot hear my voice Check if the Ring Mute LED is illuminated RED If so the mute function is enabled Pre2. No GPS fix or no Iridium signal LED is OFF when Track amp Alert is disabled Track LED turns RED when alert is triggered and single beep sounds Track LED is flashing in RED when the alert message is sent Track LED is flashing in ORANGE when the alert message is acknowledged by a remote host 33 C OBEA Data Communications The PotsDOCK provides the convenience of accessing Iridium data services via the mini USB connector located on the bottom of the cradle while the 9555 handset is docked You should consult your service provider for full details on the availability of this service with your account Data communication with the 9555 handset provides the following Ability to issue AT commands directly to the 9555 Undertake Circuit Switched Data CSD Short Burst Data SBD and Short Message Service SMS communication when services are provisioned Access the internet via Iridium Direct Internet 2 or through a Dial Up connection TIP Learn more about Data Services available at www beamcommunications com Using the USB Data Port The Iridium 9555 handset provides a mini USB port on its side that allows connection to a PC or laptop for data communication purpose For more information on using the 9555 handset s USB port please refer to the 9555 handset user manual When the 9555 handset is docked in the PotsDOCK cradle its USB data function is available through the mini USB connector on the
3. gt BEAM iridium PotsDOCK 9555 Installation amp User Manual ZA BAA A A A A ZA NAW AUU gt Remote Satellite Systems TERNATIONAL TOLL FREE 1 888 989 8199 1455 N Dutton Suite A Santa Rosa CA 95401 FAX 707 546 8198 info remotesatellite com www remotesatellite com Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd C gt BEAM iridium PotsDOCK 9555 Installation and User Manual PotsDOCK 9555 Product name Manual revision 06 Part Number USRMANO04706 Release date April 2013 Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2010 BEAM Communications Pty Ltd All rights reserved User Information Please record your serial number here for future reference Model PotsDOCK 9555 Serial no PLL a This number can be copied from the white label on the PotsDOCK 9555 Eg PD500001 PotsDOCK 9555 Installation amp User Manual BEAM Communications 3 C gt BEAM Beam Communications a wholly owned subsidiary of World Reach Limited
4. Blocked If the SIM card PIN code is incorrectly entered three times in a row your phone becomes blocked Use 05 to proceed to enter the PUK code Contact your service provider for further details Blocked If the SIM card PIN2 code is incorrectly entered three times in a row some features e g Fixed dialling become blocked Contact your service provider for further details Bad Card See Your SIM card has been damaged or incor Supplier rectly issued Contact your Service Provider for information Busy Try Later OR The phone is unable to access the Please Try Later network Try again in a few minutes Restricted Area The phone is unable to access the network Move to an area where calls are allowed Redial Press OK to redial the number automatically PotsDOCK 9555 Installation amp User Manual Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world with consistent reliable quality voice and data access all day every day The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day 7 days a week in order to achieve this There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions The antenna must be able to see the entire sky from approximately 8 degrees above the horizon Nearby tall buildings or similar structu
5. Installation Guidelines Routing Cables for vehicle installations Guidelines for Electrical Connections Installation Procedure Installing the PotsDOCK Cradle Cradle Mounting Iridium Antenna connection GPS Antenna connection optional RJ11 POTS Telephone optional External Alert Button optional Privacy Handset optional extra order Preliminary Testing Prepare the Iridium 9555 Handset Connect Power Wiring for a Marine Application PotsDOCK 9555 Usage Docking amp undocking your 9555 handset Removing the 9555 from vehicle Call Testing Bluetooth Configuration Optional Bluetooth Headset Configuration Tracking amp Alert Configuration Optional Operation of the PotsDOCK 9555 Starting Up Charging the Iridium 9555 Handset PotsDOCK 9555 Installation amp User Manual Placing Voice Calls 27 RJ11 POTS Phone Call Mobile Originating 27 RJ11 POTS Phone Call Mobile Terminating 28 A Bluetooth Phone Call Mobile Originating 28 Bluetooth Phone Call Mobile Terminating 29 Privacy Handset Use 29 Mute amp Earpiece Jack Mode 30 Mute functionality 30 Ringer Selection 30 Earpiece Jack Mode 31 Tracking amp Alert Operation 31 Enable Tracking amp Alert 31 Send Tracking position 31 Activate Alert Mode 32 Clearing an Alert 32 PotsDOCK Front Panel 33 Data Communications 34 Using the USB Data Port 34 USB Driver Installation 35 AT Commands 36 Setting the Baud Rate 36 Iridium 9555 Display Def
6. 61 3 8588 4500 Fax 61 3 9560 9055 46 PotsDOCK 9555 Installation amp User Manual Beam Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 2 BEAM Communications does not warrant any installation maintenance or service of the
7. Power Cable 4 way microfit socket Vin OV GND and ACC On Off Sense 9 32VDC tolerant ACC sense High 1 gt 7Vdc and lt 32Vdc Low 0 OV lt 5Vdc DUT E UETOOTH MODULE INTERNAL System Bluetooth 2 0v EDR Enhanced Data Rates 802 11 coexistence Profiles HFP Hands Free Profile v 1 5 HFP AG Hands Free Audio Gateway Profile v 1 5 amp SPP Serial Port Profile Power Default Class 2 at least 10 metres 2 4GHz 2 4835GHz Unlicensed ISM Band Regulatory Bluetooth identifier BO3005 CE 89 336 EEC EC 2006 20013C FCC part 15 class B PotsDOCK contains Transmitter Module FCC ID QOQWT 11 Canada Cert 5123A BGTWT11E Japan 07215089 AA 00 Legal The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Beam Communications is under license Other trademarks and trade names are those of their respective owners 41 C O gt BEAM GPS MODULE INTERNAL 14 tracking channels 51 Acquiring L1 frequency 1575 42MHz Operational Limits Altitude 18000m Velocity 515m s Active Antenna Minimum gain 15 20dB Recommendation to compensate signal loss in RF cable Maximum noise figure 1 5 dB Maximum gain 50 dB Antenna Supply 3 3V DC Antenna Connector SMA Female 50ohms ENVIRONMENTAL Operate Temp Range PotsDOCK 20 C to 70 C 9555 Handset 10 C to 55 C Charging Temp Range 0 C to 40 C Operating Humidity lt 85 RH non condens
8. Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver exceeds all requirements regarding RF emissions you should mount the transceiver as far as possible from the guidance system and or braking modulator box usually located in the trunk to minimize any interference Posted Facilities Turn your phone OFF in any facility where posted notices require such as hospitals an
9. audio device 1 Power up the PotsDOCK cradle 2 Press and hold the Bluetooth button KJ on the cradle for 5 seconds until the cradle sounds a double 2 beep The Bluetooth LED will then flash BLUE and ORANGE 3 Hold the headset device button s to enter the pairing mode please refer to the headset user manual 4 Once the devices are successfully paired the Bluetooth LED on the cradle will change to BLUE half intensity 5 Bluetooth can be turned ON with a single and OFF by pressing and holding the Bluetooth button for 2 seconds on the cradle The cradle will sound a single 1 beep when turning off Once paired the PotsDOCK will automatically connect to this device every time the PotsDOCK powers up You may repeat this process to pair more than one headset up to 17 total devices including data such as email sms and sbd ensure only one device is switched on during subsequent pairing configuration Tracking amp Alert Configuration optional Tracking amp Alert requires the installation of a GPS antenna and setup of the tracking and or alerting messages Please refer to the PDMS software to enable and configure Tracking amp Alert NOTE If the external alert loop is going to be used with an external button remember to enable this extemal loop in the PDMS settings Once enabled the loop will be armed and activated with an open loop condition To avoid false triggering be sure
10. E 10 11 24 Connect an analog telephone to the RJ11 connector at the bottom of the PotsDOCK cradle Apply power to the cradle using the AC DC power adaptor or the DC power cable Dock a working 9555 handset into the cradle You should hear a startup beep sound and the 9555 will be turned OFF and then ON depending on its status Once the 9555 shows registered on the Iridium network off hook the analog telephone and listen for the dial tone Dial a number using the full country codes on the telephone keypad Allow up to 5 seconds for the call to be issued to the 9555 handset at which point the following message will appear on the 9555 display DPL Call in Progress Test the audio in both direction and then hang up the call on hook Now make a call from your landline phone or mobile phone to the 9555 handset You need to know the phone number of the SIM card used in the 9555 handset On incoming the PotsDOCK internal ringer will sound and the analog telephone should also ring Pick up the analog telephone off hook to answer the call and check audio in both directions and then hang up the call PotsDOCK 9555 Installation amp User Manual Bluetooth Configuration Optional PotsDOCK has an in built Bluetooth module for voice and data connectivity The factory default power mode is Class 2 at least 10 metres low power Bluetooth Headset Configuration To configure pair to a Bluetooth headset
11. Liai ria Bark Sor i a 35 c SS BEAM AT Commands When utilizing the USB data communication port the PotsDOCK cannot activate AT commands that could interrupt the PotsDOCK s synchronization with the 9555 handset Therefore the PotsDOCK will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle Please refer to the Iridium ISU AT Command Reference document for more details on the AT commands supported by Iridium www beamcommunications com support The document is located under common resources then Iridium AT command guide And can be downloaded for your convenience The following AT commands are affected AT COMMAND CRADLE LIMITATION DEFAULT STATUS AT IPR Auto baud is permanently disabled with the default baud rate set to 19200 Echo is on permanently enabled meen o bois reson tates Ec oo aO mw o oao me eo Setting the Baud Rate If you wish to access the serial port at a different baud rate please issue the following AT command AT IPR lt rate gt lt autobaud gt Example AT IPR 5 0 This will set the baud rate to 9600 bps with autobaud disabled and will take effect immediately 36 PotsDOCK 9555 Installation amp User Manual Iridium 9555 Display Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone s ac
12. WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialized communications equipment for the Iridium Satellite Network Beam s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beam s leading edge products are deployed in a wide range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals Beam has developed solid relationships with its peers and network of distributors worldwide BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 C gt BEAM Conventions in this Manual Warnings cautions and notes appear throughout this manual and are represented by following conventions WARNING CAUTION This symbol and associated text indicate a warning note providing information to prevent damage
13. a very flat 9555 battery or bad contacts between the 9555 bottom connector and the PotsDOCK base connector It indicates that the PotsDOCK has trouble communicating with the 9555 handset Please try the following methods to recovery While the Ring Mute LED is flashing in GREEN and RED the PotsDOCK is actually in the CHARGE mode charging the 9555 handset battery If this is caused by a flat battery the PotsDOCK will automatically recover in either 1 minute or 10 minutes If the battery is not flat please remove the 9555 handset from the PotsDOCK and clean its bottom connector Also check the PotsDOCK base connector and make sure there are no damaged pins on this connector Re dock the 9555 into the PotsDOCK The 9555 handset is docked into the PotsDOCK and it is turned on However am unable to make calls from a RJ11 POTS phone The Ring Mute LED on the PotsDOCK is flashing in RED This suggests that there is a communication issue between the 9555 bottom connector and the PotsDOCK base connector Please remove the 9555 handset from the PotsDOCK and clean its bottom connector Also check the PotsDOCK base connector and make sure there are no damaged pins on this connector Re dock the 9555 into the PotsDOCK 44 PotsDOCK 9555 Installation amp User Manual I am unable to make calls from the RJ11 POTS phone A busy tone is heard from the POTS phone Please check if the 9555 handset in the PotsDOCK is registered with the Iridium ne
14. bottom of the PotsDOCK as shown below NOTE When the 9555 is docked in the PotsDOCK cradle DO NOT use the USB port on the side of the 9555 Please use the provided USB port on the underside bottom of the cradle to ensure correct PotsDOCK synchronization and operation Mini USB Data Port To connect a PC laptop to the PotsDOCK bottom mini USB port you will require a mini USB B to USB A data cable This cable is included in your original 9555 package 34 PotsDOCK 9555 Installation amp User Manual USB Driver Installation The PotsDOCK 9555 USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows 2000 Windows XP amp Windows Vista You can download the Windows driver for the PotsDOCK 9555 from http Awww beamcommunications com support potsdock9555 Please note that Iridium only supplies Direct Internet 2 software for the Microsoft Windows based operating system After the driver is successfully installed a new serial port should appear in the Ports COM amp LPT section of the Windows Device Manager as Ei Cees drake z gj Fi Set cioe a 9 huruan riter Daie econ a LDP aa Con eer OS eae Mie wal Gey Boe Se eel id Mere E hatak miaii y Perk OC a LPT a eanl A Port 00 i Ea a oe E sri aud Ao ane Game Cooker ro Sage Et ae We E See e n
15. connector on the PotsDOCK cable loom It is possible to plug the power cable into the Microfit connector in the wrong way by force If applicable check the position of the vehicle ignition or accessory output It should be in the ON position Otherwise the PotsDOCK may be in the SLEEP mode The 9555 handset is docked into the PotsDOCK but it fails to register with the Iridium network Check the Iridium antenna connector on the cable loom is properly connected to the external antenna Check the external antenna is installed properly with clear sky view Refer to the Assuring Quality of Iridium Service section for more details Check if there is a valid SIM card in the 9555 handset Remove the 9555 handset from the PotsDOCK and test it on its own Make sure the 9555 is docked correctly Refer to the section Docking amp Undocking 9555 Handset for more details The 9555 handset in the PotsDOCK keeps re booting about every 20 minutes Please check if the 9555 handset is registered with the Iridium network If the PotsDOCK detects that the 9555 handset is not registered with the network it will try to re boot the 9555 handset every 20 minutes by default Refer to the question 2 to fix the registration issue The 9555 handset is docked into the PotsDOCK It keeps being turned on and off by the PotsDOCK then eventually turns off and stays off The Ring Mute LED starts to flash in GREEN and RED This is generally caused by
16. from the antenna during call transmission WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speaker phone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because ofthis the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls c gt BEAM Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers
17. its cup 28 PotsDOCK 9555 Installation amp User Manual Bluetooth Phone Call Mobile Terminating 1 Ensure that the Bluetooth audio headset is connected with the PotsDOCK i e the Bluetooth LED is turned on in BLUE half intensity 2 Answer the incoming call by Pressing the Bluetooth headset answer button OR Pressing the GREEN key on the 9555 keypad 3 To end the call Pressing the Bluetooth headset answer button OR Pressing the RED key on the 9555 keypad Once the call is in progress Option A from A Bluetooth Phone Call Mobile Originating secion on page 30 is also applicable Privacy Handset Use of The Beam privacy handset RST755 is an optional accessory which can be ordered separately The privacy handset mode is enabled when the handset is removed from its cup The Ring Mute LED will start flashing in ORANGE to indicate the privacy handset is enabled Please re dock the privacy handset when not in use and the Ring Mute LED will be turned off W The privacy handset is an audio only device with no means to dial a number It can be used to answer a call by removing the handset from its cup but not make a call To originate a call from the privacy handset you need to un cup it and then dial the number from the 9555 keypad When the privacy handset is used to originate or answer a call the RJ11 POTS interface will be disabled Therefore if you un hook the connected POTS
18. to equipment or personal injury NOTE IMPORTANT TIP This symbol and associated text indicate a note providing general operating information INTERFERENCE All wireless phones may get interference this could affect performance RECORD Write details of your unit for easy reference when required Ideal when troubleshooting Terminology TERM DESCRIPTION PDMS PotsDOCK Management System MS Windows Install Mobile Describes a call initiated by the PotsDOCK Originating Mobile Describes an incoming call being answered by the PotsDOCK Terminating 9555 The Iridium 9555 Satellite Telephone RJ11 POTS Phone handset is hung up Off hook RJ11 POTS Phone handset is picked up The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by Beam Communications is under license Other trademarks and trade names are those of their respective owners Ringer Equivalent Number REN is a number denoting the electrical load a telephone ringer has on the line SubMiniature version A co axial RF connection PotsDOCK 9555 Installation amp User Manual Package Contents Check that your PotsDOCK 9555 package contains E 1 x PotsDOCK 9555 Docking Cradle E 1 x AC DC Power Adaptor E 1 x DC Power Cable Lead E 1x RAM Bracket E 3 x M4 Screw Set E User Manual E Quick Start Guide Optional Accessories The following optional accessories are available for your PotsDOCK 9
19. 555 e Beam Privacy Handset Kit RST755 e Antenna Cables e Man Down Pendant kit Cable Kit e Bluetooth Audio Headset RST725 See your service provider for pricing and availability of these quality BEAM accessories Additional Information For the latest in supporting software and documentation for PotsDOCK 9555 please visit www beamcommunications com support potsdock9555 DATA To use data on the PotsDOCK the specific Beam USB driver must be installed on the PC connecting to the PotsDOCK downloaded from the above link ALERT TRACKING To configure the alert tracking functionality on your PotsDOCK you must first install the PotsDOCK Management System PDMS software which also includes the specific Beam USB drivers OTHER RESOURCES AVAILABLE ONLINE Advanced Configuration inbuilt to PDMS Quick Start Guide amp Manual Iridium Direct Internet Antenna Installation Guide AT Command Set 9555 Upgrade if required C7 gt BEAM Contents BEAM Communications Conventions in this Manual Terminology Package Contents Optional Accessories Additional Information Safety Information WARNING POTENTIALLY EXPLOSIVE ATMOSPHERES Safety Iridium Transceiver 9555 Electronic Devices Pacemakers Other Medical Devices Vehicles Posted Facilities Aircraft For Vehicles Equipped with an Air Bag About this equipment POTSDOCK 9555 KEY FEATURES Tracking Alert Monitoring Equipment Overview
20. Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products 3 BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for Sat DOCK PotsDOCK IntelliDOCK cradles ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 A charge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect 7 BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting a
21. agement in various land and sea based applications within various types of vehicles vessels or fixed site locations The GPS module provides pinpoint accuracy and enables tracking worldwide The tracking function has to be configured and enabled on the PotsDOCK via the PDMS Once turned on tracking and alert messages can be sent to a phone number e mail address or tracking application via SMS or Short Burst Data SBD if configured on the 9555 handset Tracking messages can be sent from the PotsDOCK in the following ways 1 Periodic position reporting which is preset during configuration of the PotsDOCK 2 Acurrent location position can be sent at any time by pressing the Track button on the front of the PotsDOCK The Alert mode can be activated on the PotsDOCK in the following ways 1 Use the two button press know as the Alert button on the front of the cradle 2 Use an external alert button emergency push button connected to the alert loop Once activated alert messages will be sent to the preset destination continuously until the alert is disabled either remotely or locally on the PotsDOCK unit 12 PotsDOCK 9555 Installation amp User Manual Equipment Overview EJECT Button t 9555 Handset Antenna Plug RJ11 Port Mini USB Data 3 Button Panel Port Interface Pi k S Iridium Antenna TNC Female f h S J GPS Antenna Privacy Handset SMA Female 4 pole 3 5mm Inpu
22. ase ensure that the outer metal shield of the privacy handset connector does not touch any other conductive earth or grounding contacts Q13 ican hear the dial tone when I un hook my RJ11 POTS phone but I am unable to make international calls Please check with your service provider on what international and local dialing rules are applied to your plan For example if you have an Australia Telstra SIM card you will need to dial 0011 following by the country code area code and then the phone number If you are using an Iridium SIM card then you will need to dial 00 following by the country code area code and then the phone number If the dialing rules are correct please check if the call processing settings is enabled in the PotsDOCK via the PDMS Please also check if the call barring setting is enabled on your SIM card The 9555 handset will display Restricted if the call barring is enabled Q14 If my SIM card has a pin code do need to manually unlock the aa SIM card every time dock my 9555 handset into the PotsDOCK The user can save their SIM pin code into the PotsDOCK via the PDMS Once saved the PotsDOCK will automatically enter the pin code while the 9555 is inserted into the PotsDOCK For additional product support BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel
23. d on board aircraft Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft For Vehicles Equipped with an Air Bag An air bag inflates with great force Do NOT place objects including both installed and portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result 10 PotsDOCK 9555 Installation amp User Manual About this equipment POTSDOCK 9555 KEY FEATURES POTSDOCK CRADLE e Securely holds 9555 handset e Robust design and construction e Charges 9555 handset ready for use e Integrated antenna connection e Integrated USB connectivity POTS RJ11 e Supports standard cordless amp corded telephones 5 REN e The POTS phone can be run 600m 2000 ft from unit e Easily integrated to PBX system e Ring busy amp dial tones e Superior voice quality TRACKING GPS In built GPS engine e Tracking amp alert monitoring capable e Periodic position reports or remotely polled e Triggered position status message e Also compatible with other tracking applications PANIC ALERTS e Panic Alert button in built to cradle e Option of additional wired alert buttons INTEGRATED BLUETOOTH e Bluetooth in built in cradle e Supports Bluetooth voice amp data connectiv
24. e WARNING Ensure that the external antenna grommet at the rear of the 9555 handset is removed prior to inserting the handset into the PotsDOCK cradle Connect Power Once all the components are installed apply power to the PotsDOCK via the 4 way Microfit connector using the AC DC power adaptor or the DC power cable A Power from the AC DC Adaptor If the PotsDOCK is used inside a building where mains power is available it can be powered from the AC DC power adaptor The supplied AC DC power adaptor supports international AC voltage ranges for global compatibility Please follow the steps below to connect the power 1 Ensure that the power adaptor cable has enough length to reach the PotsDOCK cradle and it is plugged into a power outlet of suitable safe power capability If using a power board extension please ensure that it is not overloaded 2 Connect the 4 way output connector from the power adaptor to the matching 4 way connector from the rear cable loom of the PotsDOCK cradle as shown below Please note that while the PotsDOCK is powered by the AC DC adaptor it will always be turned ON unless power is removed 21 gt BEAM B Power from the DC Power Cable The DC power cable can be used where the mains AC power is unavailable for example in a vehicle The PotsDOCK can be powered from a 9 to 32V DC power source and the vehicle battery falls well into the range The DC power cable ha
25. enable Earpiece Jack Mode press and hold the kA Mute Mna button for 1 5 seconds The LED on the mute button will start flashing ORANGE to indicate that the PotsDOCK is in Earpiece Jack mode 2 Toexit the Earpiece Jack Mode press the Mute BEMS button once NOTE 1 The 2 5mm jack can remain plugged into the 9555 handset whilst in normal or Earpiece Jack mode NOTE 2 The Earpiece Jack function only operates DURING a call Once the call is ended the 9555 will exit the Earpiece Jack mode If the Ringer BASAH button is pressed when NOT in call it will step through the Ringer Volume modes NOTE 3 The Earpiece Jack mode automatically enables when a call is placed on the 9555 keypad and both the RJ11 POTS is on hook the privacy handset is cupped and the Bluetooth mode is off An incoming call can also be answered in the Earpiece Jack mode by pressing the Ringer EMBASE button or by pressing the GREEN key on the 9555 handset Tracking amp Alert Operations Enable Tracking amp Alert The Tracking amp Alert function is not enabled by default and it has to be configured and enabled using the PDMS software via the mini USB connection to the PotsDOCK Various configuration options are available to the user in the PDMS The message delivery method is also set using the PDMS Please refer to the PDMS User Guide for more details on how to configure and enable the Tracking amp Alert functi
26. he pivot base and tighten into the desired location firmly using the wing nut on the stem Finished result C OBEA Iridium Antenna Connection The antenna connections exits from the rear of the PotsDOCK cradle via the antenna loom as shown in the picture Install the Iridium antenna in the appropriate location with clear sky view and then connect it to the TNC female connector on the antenna cable coming from the rear of the PotsDOCK WARNING DO NOT pull with force on the cables from the rear of the PotsDOCK Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the PotsDOCK system to ensure reliable functionality and drop free calls Use only quality low loss antenna cabling and ensure that the cable s and connectors to the antenna provide no more than 3dB attenuation at frequency of 1 6GHz NOTE Refer to the section Assuring Quality of Iridium Service for more information on antenna placement and installation The GPS connection is optional if the tracking function is not required If connected and tracking is enabled position or location information will be shown on your tracking messages and alert messages The GPS connection supports an active GPS antenna compatible with powering from a 3 3V source Install the GPS antenna in the appropriate location and then connect it to the SMA female connector o
27. ing Range Weight Cradle 0 32kg 0 7 Ibs CE IEC60945 2002 sections 9 amp 10 RoHS Full compliant RoHS Directive EU 2002 95 EC All 6 substances WEEE For EU countries this product must be collected separately from household waste as defined in each region This product must not be discarded together with household waste Flame Retardant UL94 0 Safety SELV IEC EN AS NZ 60950 1 When 9555 Battery is fully charged Derived from the charging temperature range of the Iridium 9555 handset battery CE Z FC Ginn 42 PotsDOCK 9555 Installation amp User Manual Cradle Mounting Dimensions PotsDOCK Dimensions in millimeters 23 01 je m 46 05 61 92 i 1 oo I 30 17 i Hd 15 08 iH or ay T i 5 53 43 C OBEA Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the PotsDOCK The 9555 handset is docked into the PotsDOCK but the 9555 handset is not turned on and the PotsDOCK doesn t seem to have power Press the Ring Mute button and you should hear a beep If not the PotsDOCK is either not being powered up or is in the SLEEP mode Make sure the 9555 is docked correctly Refer to the section Docking amp Undocking 9555 Handset for more details Disconnect the power cable and check if there is voltage on the power cable Make sure that the power cable is connected properly to the 4 way Microfit
28. initions 37 Power On Messages 38 Assuring Quality of Iridium Service 39 Obstructions 39 Cabling 39 RF Interference 40 Symptoms of RF Interference 40 Mitigation of RF Interference 40 Specification Summary 41 Electrical amp Environmental Specifications 41 Cradle Mounting Dimensions 43 PotsDOCK Dimensions in millimeters 43 Trouble Shooting A4 For additional product support 46 Beam Warranty Conditions 47 lt OBEA Safety Information IMPORTANT Please read the following information carefully before installing and using the Beam PotsDOCK 9555 Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions The PotsDOCK 9555 is a low power docking station for the 9555 handset When ON it will charge the 9555 handset whilst docked in the PotsDOCK 9555 Refer to the appropriate section of this PotsDOCK 9555 Installation amp User Manual for additional safety information Store the system in a cool and dry area Do not submerge the system in water Do not place foreign metal objects or debris in the system If debris enters into the system please return to factory for service WARNING DO NOT open equipment There are no user serviceable parts inside If a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 A
29. ity IN BUILT RINGER e In built ringer for enhanced ring indication VOICE DATA SMS SBD e Supports all Iridium voice data SMS amp SBD services e Access to prepaid post paid amp crew calling PRIVACY HANDSET e Supports optional Beam privacy handset e Auto sensing answer hang up intelligence INSTALLATION e Supports 9 32V DC power input e Flexible installation via universal mount also suitable for wall mounting e Supplied with 110 240V AC DC Plug pack QUALITY e Professional industrial design e 2 year replacement guarantee for peace of mind e 100 factory tested e Full certified Iridium RoHS CE IEC60945 AS EN60950 PotsDOCK 9555 is an intelligent compact docking station specifically designed for the Iridium 9555 satellite handset PotsDOCK allows the 9555 handset to be used ina wide variety of applications It enables you to use an intelligent RJ11 POTS connection with a standard corded cordless or DECT handset Alternatively it can also be interfaced with a PBX system PotsDOCK also has an in built Bluetooth module for voice and data connectivity Equipped with internal GPS the PotsDock provides an intelligent tracking and alert reporting system that can be easily configured to support periodic polling or emergency alert reporting 11 lt gt BEAM Tracking Alert Monitoring PotsDOCK has an in built GPS module that can provide simple tracking monitoring and alert man
30. l restart from the beginning Please be patient during this startup sequence an Ringer Mute LED will flash RED and GREEN during above charging process NOTE The 9555 handset can be removed whilst powered however the handset will turn off automatically If it is removed during a call the 9555 will attempt to remain in call as long as antenna is extended and in sky view The call may drop out during this transition and the phone may turn off Charging the Iridium 9555 Handset The PotsDOCK provides charging power to the 9555 handset via its base connector Therefore DO NOT plug another power supply into the 9555 side power port whilst it is docked in the cradle The 9555 battery is a lithium ion cell which has a safety temperature range whilst charging This range is from 0 to 40 degrees Celsius 32 to 104 degrees Fahrenheit 26 PotsDOCK 9555 Installation amp User Manual Due to the increased heating effects on the 9555 handset whilst it is docked and being charged it is ideal for the ambient temperature to be approximately 10 degrees below the 40 degreeC upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this limit then the 9555 may cease charging until the temperature is reduced In some cases the charging process may oscillate ON and OFF at the temperature limit This could damage the Li ion battery To avoid the charging oscillation the PotsDOCK employs a pu
31. lear the alert mode press and hold the Track button for seven seconds Asingle beep will sound and the LED will show re armed state GREEN 32 PotsDOCK 9555 Installation amp User Manual PotsDOCK Front Panel BUTTON Ringer kP Mute Bluetooth Ringer if t7 Fa l Mute BUTTON MODE Out of Call Select Ringer Tones During In Call RJ11 or Bluetooth Mute single press During In Call RJ11 or Bluetooth Earpiece jack 1 5 seconds press Subsequent single press exits Earpiece jack Bluetooth On single press Bluetooth OFF 1 5 seconds press Discovery Mode 5 seconds press Clear Bluetooth Devices 10 seconds press Send Tracking Message single press Clear Alert Mode 7 seconds press Activate Alert Mode 2 seconds press BOTH buttons together LED SOUND LED off Preview and select ringer sounds LED is RED when MUTE LED flashes ORANGE LED is BLUE half intensity when Bluetooth ON and is connected LED is fast flashing in BLUE when searching paired device LED is slow flashing BLUE when a connected Bluetooth device is in use Single beep sounds when Bluetooth turning OFF LED flashes ORANGE and BLUE Ringer sounds double 2 beeps Ringer sounds triple 3 beeps LED and beep operates accord ing to the settings in PDMS LED turns GREEN re armed amp GPS fix ready Single Beep sounds If LED is flashing in GREEN
32. ll connectors except the RJ11 line socket must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 WARNING POTENTIALLY EXPLOSIVE ATMOSPHERES e Turn your phone OFF and DO NOT remove your battery or remove the 9555 handset from the cradle when you are in any area with a potentially explosive atmosphere e Obey all signs and instructions e Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death e Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas where the air contains chemicals or particles such as grain dust or metal powders any other area where you normally would be advised to turn off your vehicle engine PotsDOCK 9555 Installation amp User Manual Safety Iridium Transceiver 9555 Your 9555 handset is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Iridium 9555 Phone Manual for additional Information The Iridium 9555 handset has an in built Iridium transceiver which is designed to be used with an ex
33. lse powering mechanism to charge the 9555 Basically charging power will be provided to the 9555 for a pre defined duration default 40 minutes and then removed for another pre defined duration default 20 minutes By turning off the charging for some time it allows the 9555 battery to cool down and during the OFF period if the temperature drops below a pre defined level default 28 degreeC the PotsDOCK will immediately turn on the charging power before the OFF timer expires The charging ON OFF and temperature level are configurable via the PDMS Placing Voice Calls A During call you may transfer the call to the optional privacy handset by taking the privacy handset out of its cup This automatically directs the call audio to the privacy handset To return the call back to the RJ11 Phone insert the privacy handset back in its cup B During call you may transfer the call to the optional Bluetooth audio headset by a single short press of the Bluetooth button on the cradle The Bluetooth LED will start slow flashing in BLUE to indicate the Bluetooth device is in use To return the audio back to the RJ11 phone perform another single short press of the Bluetooth button on the cradle The Bluetooth LED will turn solid BLUE NOTE Country codes are not required if Call Processing is enabled in the PDMS 27 c BEAM RJ11 POTS Phone Call Mobile Terminating 1 The RJ11 POTS phone will sound its ringer acc
34. n the antenna cable coming from the rear of the PotsDOCK 18 PotsDOCK 9555 Installation amp User Manual NOTE Antenna should only be connected and disconnected to the GPS receiver when the PotsDOCK is not powered Connecting the antenna after power up can result in prolonged acquisition time RJ11 POTS Telephone Optional Any standard analogue POTS Telephone POTS Plain Old Telephone Service is supported by the PotsDOCK It supplies power to the analogue phone as well as Ring Dial and Busy tones 1 Route the telephone cabling up to 600m from the PotsDOCK 2 Mount the analogue phone if required and plug the RJ11 cable into the PotsDOCK RJ11 port The RJ11 port uses the middle 2 pins of the RJ socket which is standard for analogue telephone cables External Alert Button optional PotsDOCK provides an additional cable pair from its rear cable loom known as the standard Beam alarm loop This provides a Normally CLOSED wire loop which can be used to connect to any passive type of button or relay or reed switch in which the action breaks the loop OPEN to activate the alarm state Connect the BROWN and GREEN wires either directly to the button or it can be extended for longer runs up to 45 meters This alarm loop can support multiple alarm buttons switches wired in SERIES whereby any one of these buttons will OPEN activate the loop when pressed To properly register the alarm s
35. nd or repair of our product without prior specific written authorization 8 Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature 9 This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 47 OP vemoresateitesystems A TOLL FREE 1 888 989 8199 1455 N Dutton Suite A Santa Rosa CA 95401 FAX 707 546 8198 info remotesatellite com www remotesatellite com BEAM
36. ng WARNING Air bags inflate with great force DO NOT place objects including communication equipment in the area over the air bag or in the air bag deployment area If the communication equipment is improperly installed and the air bag inflates serious injury could result Where possible avoid routing cables above the catalytic converter Use grommets wherever a cable must pass through a hole in a metal panel Ina vehicle equipped with electronically controlled anti skid brakes route all cables on the opposite side of the vehicle from the braking modulator box to minimize possible interference from the phone Keep all in line connectors accessible The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft hump under the carpet 14 PotsDOCK 9555 Installation amp User Manual Guidelines for Electrical Connections The system is designed to operate in negative ground 9 to 32 Volt DC electrical systems only IF using the DC cable lead The best power connection point for the positive primary power leads is the positive terminal of the vehicle battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery Connect the negative primary power leads to a good ground point on the vehicle chassis or at the battery If you mu
37. on on the PotsDOCK Send Tracking Position In order to send a tracking message the following condition must be fulfilled 1 The GPS receiver has acquired enough satellite signals and navigational data to calculate a positional solution fix 2 The 9555 handset is registered with the Iridium network 3 Tracking is configured and enabled via the PDMS 31 C gt BEAM The Track LED will stay off if the Tracking function is disabled It will turn solid GREEN if all of the above conditions are satisfied Otherwise it will flash in GREEN if the Tracking function is enabled but no GPS fix and or Iridium registration To manually send a tracking message of the current location 1 Apply a single press to the Track configured in the PDMS Activate Alert Mode Alert mode can be activated by one of the following two methods ee 1 Press and hold the Track Mmes Ring Mute ZA ron together for 2 seconds A single beep will sound if configured in the PDMS 2 If enabled by the PDMS press and hold the external panic button optionally wired into the Alert Loop wires Once triggered into the Alert mode the Track LED turns RED The message then attempts to be sent The Track LED will flash in RED when the alert message is sent Rate 1 5sec off 1 5sec on etc The Track LED will flash in ORANGE when the alert message is acknowledged by a remote host Rate 1sec off 4sec on etc Clearing an Alert To c
38. on voltage It is recommended to add a 1A fuse between them The accessory wire enables the PotsDOCK to turn on and off as the vehicle key is enabled or disabled If this function is not required the YELLOW wire MUST be connected to the RED wire Wiring for a Marine Application When installed in a marine application using the DC power cable the YELLOW wire can be wired to a suitable panel switch which will allow the PotsDOCK to be turned off when not in use 22 PotsDOCK 9555 Installation amp User Manual PotsDOCK 9555 Usage Docking amp undocking your 9555 handset To dock the 9555 handset place the base of the 9555 handset into the seat of the PotsDOCK ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the PotsDOCK cradle Push EJECT button located on top of the cradle and press the phone in firmly at the same time Gently pull on the handset to confirm that it is docked correctly and won t come loose Removing the 9555 When removing the 9555 handset from the PotsDOCK cradle reverse the above steps ensuring you firmly press the EJECT button on top of the PotsDOCK cradle The phone will then pop forward into your hand and can then be removed from the cradle The EJECT button requires firm force to release the phone 1 23 C i gt BEAM Call Test To confirm that the PotsDOCK is working properly you can make a call using an RJ11 analog telephone
39. ording to the settings for ringer in the PDMS 2 Lift the RJ11 POTS phone handset off hook to answer the call Once the call is in progress options A and B from RJ11 POTS Phone Call Mobile Originating section on page 29 are also applicable NOTE The PotsDOCK internal ringer will also sound during an incoming call This can be changed by a single press of the Ringer Taal button whilst out of call Please refer to the section Ringer Selection for more details A Bluetooth Phone Call Mobile Originating A Bluetooth call can be started by using the 9555 keypad 1 Ensure that the Bluetooth audio headset is connected with the PotsDOCK i e the Bluetooth inii LED is turned on in BLUE half intensity 2 Dial the phone number using the full country code on the 9555 keypad or press the Call button on the Bluetooth headset which will then dial the last called number The message Call in Progress will appear on the 9555 display and the audio is automatically routed to the Bluetooth headset During the call the Bluetooth M LED will flash slowly in BLUE 3 Press the RED key on the 9555 handset to terminate the call Options A During a call you may transfer the audio to the optional privacy handset by removing it out of its cup This automatically directs the call audio to the privacy handset To return the call back to the Bluetooth headset put the privacy handset back in
40. phone while the privacy handset is in use you will hear an unavailable tone However you can still transfer the audio to a connected Bluetooth headset by pressing the Bluetooth button 29 lt gt BEAM Mute amp Earpiece Jack Mode Mute functionality The mute function of the PotsDOCK allows the user to mute either the RJ11 Bluetooth or privacy handset audio to the 9555 handset whilst docked in the PotsDOCK 1 During a call Press the Mute Ea button on the face of the PotsDOCK a RED LED will illuminate at the Mute button to confirm that the PotsDOCK is muted 2 To exit the mute mode press the mute button once NOTE Mute function only operates DURING a call Once the call is ended Mute mode is exited If the Mute Sm button is pressed when NOT in call it will step through the Ringer Volume modes Ringer Selection The PotsDOCK has an internal ringer that sounds during an incoming call There is a choice of two 2 ring tones Repeating two tone cadence Single beep at beginning of incoming call These modes can be changed by single press of the Ringer EaaiEE button when OUT of call A preview of the sound will be heard and the setting is stored Press again to switch between the 2 choices 30 PotsDOCK 9555 Installation amp User Manual Earpiece Jack Mode The PotsDOCK allows a user to utilise a 2 5mm earpiece plugged into the right side of the 9555 handset 1 During a call to
41. rdered as extra option Install the RJ 11 Pots telephone optional Install the privacy handset ordered as extra option Install the external alert button option Connect power to the PotsDOCK cradle Configure Bluetooth optional Configure Tracking Alert optional When selecting a location for the PotsDOCK cradle consider these guidelines 0 16 Ensure that each mounting surface is strong enough to support the cradle Allow enough room so that you can easily insert the 9555 handset into and remove it from the cradle Ensure that the PotsDOCK is within cable distance of power and antenna connections Position the handset and cables so that it does not interfere with vehicle operation or with driver or passenger seating or leg space Ensure sufficient room is allowed for the antenna and interface cables to be routed from the rear of the PotsDOCK PotsDOCK 9555 Installation amp User Manual Cradle Mounting The PotsDOCK is supplied with a universal RAM mount bracket that enables mounting to any flat surface vertical or horizontal within a vehicle attached on a wall or on a table as required 1 Attached one pivot base to the rear of the PotsDOCK using the M4 screws supplied Pivot base bolted on 2 Secure the second pivot base to the location you have selected for mounting the PotsDOCK Pivot Base RAM Mount 3 Use the interconnecting stem of the RAM mount to secure the PotsDOCK to t
42. res heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Having a completely open view of the sky plays a very important role in maximising performance as the Iridium satellites cross the sky from North horizon to South horizon during a connected call All surrounding obstructions must be lower than the top of a fist extended at arms length and the bottom of the fist placed on the horizon Iridium performance is immune from natural environments such as clouds fog rain snow wind and smoke N ViSibi Cabling Using an externally mounted antenna provides an ideal solution for many applications If you have or plan to install an external antenna it is very important that the cables used meet the Iridium guidelines established for proper performance For optimal performance we recommend using the shortest length of cable and the fewest number of connectors possible 39 C i gt BEAM RF Interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky Some of these symptoms incl
43. s three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection while the YELLOW wire can be connected to a vehicle s accessories ignition or other similar circuits to control the ON OFF status of the PotsDOCK in synchronization with a vehicles operation By default the PotsDOCK will stay on for 20 minutes after this input is switched off and if a call is in progress while this occurs the PotsDOCK will stay on for 20 minutes after the call is terminated Please follow the steps below to connect the DC power cable to the vehicle battery power and the PotsDOCK 1 Connect the 4 way Microfit connector on the DC power cable to the 4 way power connector on the rear cable loom of the PotsDOCK 2 Route the other end of the DC power cable to the connection point DO NOT apply power until the following steps are completed 3 Connect the BLACK wire to the negative terminal of the battery or the vehicle chassis if negatively grounded chassis 4 Connect the RED wire to the positive terminal of the battery It is recommended to add a 3A fuse between them To Battery Positive Terminal 3A Fuse recommended RED Vin 9 to 32VDC BLACK OV Power Ground To Negative Terminal or chassis YELLOW IGN Ignition Accessor To ACC switched power 1A Fuse recommended 5 Connect the YELLOW wire to the vehicle accessory power If the accessory power is unavailable this may be connected to a vehicle igniti
44. ss the Ring Mute button once to disable the mute Check if the Ring Mute LED is flashing ORANGE If so the PotsDOCK may be in the Privacy Handset mode i e a privacy handset is connected to the PotsDOCK and has been un cupped Make sure that the privacy handset is properly docked onto its cup If you have previously pressed the Ring Mute button for over 1 5 seconds during the call the PotsDOCK is in the Earpiece Jack mode To confirm check if the Ring Mute LED is flashing ORANGE If so press the Ring Mute button again to bring the PotsDOCK back to its normal operation mode Check if the Bluetooth LED is flashing BLUE at 1 5 second on and 1 5 second off rate If so the PotsDOCK is currently connected to a previously paired Bluetooth device Press the Bluetooth button on the PotsDOCK until a beep sounds to turn off the Bluetooth During the call via the RJ11 POTS phone the Ring Mute LED is flashing in ORANGE but there is no privacy handset connected to the PotsDOCK If you have previously pressed the Ring Mute button for over 1 5 seconds during the call the PotsDOCK is in the Earpiece Jack mode If so press the Ring Mute button again to bring the PotsDOCK back to its normal operation mode Check the privacy handset connector and make sure that the outer shield of the connector is not short to ground which instructs the PotsDOCK that a privacy handset is present even though it may not be To prevent this from occurring ple
45. st attach the negative primary power lead s directly to the negative pole of the battery you may optionally insert a 10 amp fuse not included into the ground OV line Failure to insert a fuse can cause equipment to overheat IF a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the vehicle battery are in good working condition Verify that low resistance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be clean and tight At 13 6 volts the PotsDOCK cradle draws a maximum of 1 amp current Please ensure that the vehicle s battery and alternator have sufficient current capacity to deliver at least 1 amp more than the maximum current that may be required by the vehicle and its other accessories WARNING Do not connect the PotsDOCK interface power cable to power the unit until the full installation is completed lt OBEA Installation Procedure Installing the PotsDOCK Cradle Install the components in the following order More detailed instructions can be found in the sections following ils 2 co S ps p Mount the PotsDOCK cradle Install the external Iridium and or GPS antenna o
46. t Power Alert Loop In Out 4 way Microfit lt gt BEAM Installation Guidelines This guide outlines the process for installing the Beam PotsDOCK 9555 in conjunction with an Iridium 9555 portable handset This kit must not be used with any other device other than the Iridium 9555 handset Only qualified personnel should install communication equipment If necessary contact the vehicle manufacturer for air bag information specific to the vehicle Ensure that the units are protected from dirt and moisture Select an area to mount components that do not interfere with driver or passengers seating or leg space Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time Mount all components securely to prevent shifting that could cause injury or could interfere with safe vehicle operation Always use the supplied mounting hardware Leave space around the units to allow cooling and ensure there are adequate clearance for cables Ensure the units can be easily removed Routing Cables for vehicle installations If your vehicle is equipped with wiring troughs in the doorsills use them to simplify cable installation and to provide maximum protection for the cables If wiring troughs are not available route cables according to these guidelines Route cables so they are protected from pinching sharp edges and crushi
47. tate the loop needs to be OPEN for at least 2 seconds ie holding down the button for 2 seconds activates the alarm c BEAM Privacy Handset Optional Extra Order The PotsDOCK provides a 4 pole 3 5mm audio socket on the rear cable loom for connection to the Beam privacy handset This provides local handset function conveniently mounted next to the PotsDOCK cradle 1 The Privacy Handset Kit purchased ordered separately contains a mounting bracket space plate and fasteners 2 Mount the handset cup to the mounting plate 3 Mount the spacer plate and the mounting bracket to the rear of the PotsDOCK by using the longer screws provided with the kit The original RAM arm bracket plate is also re installed behind these plates 4 Plug the Privacy Handset 4 pole connector into the rear cable loom Please use suitable electrical tape and or strain relief clamps where required to ensure reliable connection Privacy Handset mode is enabled when the handset is removed from the cup Please ensure to re dock the Privacy Handset when not in use 20 PotsDOCK 9555 Installation amp User Manual Preliminary Testing Prepare the Iridium 9555 Handset 1 Ensure that the 9555 Handset is running with the required compatible firmware which can be located at www beamcommunications com support potsdock9555 2 Remove the rubber plug bung grommet from the rear of the 9555 Handset to reveal the antenna socket hol
48. ternal antenna This antenna transmits RF energy The Iridium antenna fitted via an extension coaxial cable to the cradle must be located more than gt 0 3 meters 1 foot from human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development Do not operate your satellite telephone when a person is within 1 foot 30 centimeters of the antenna A person or object within 1 foot 30 centimeters of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible
49. tivity Main Screen Components Message Icons Indicates keypad Indicates a message is locked has been received Battery Strength strength Network SIM status Real 09 JUL 0 Date Time Help Left and right soft key functions Menu Components Menu J Title Black bar scrolls up Edit and down Menu Options Delete New Memory Status Notes when using the 2 way navi key Arrow indicates to scroll up or down for additional options Left and right soft key functions 37 C gt BEAM Power On Messages Once your phone is powered on you may see MESSAGE DESCRIPTION Searching Your phone is attempting to establish communications with the satellite network Registering Your phone is registering with the network When the process is complete you will see Registered Check Signal Your phone is unable to establish registration with the satellite network Move to a location with a clear unobstructed view of the sky Invalid Account Contact your service provider Enter Phone Your phone was locked after the last use Unlock Code Enter your four digit unlock code and press OK to proceed Enter the four to eight digit SIM card PIN code provided by your service provider and press OK to proceed Insert Card Power off your phone make sure your SIM card is inserted completely and then power your phone on again Check Card The SIM card is damaged or inserted the wrong way
50. to have the normally closed button wired into the alert loop before applying power 25 C OBEA Operation of the PotsDOCK 9555 Starting Up 1 Retract the antenna on the 9555 handset 2 Place the 9555 handset into the PotsDOCK as per instructions Docking amp Undocking on page 25 3 If using the YELLOW accessory input wire switch the vehicle ignition to ACC or ON position The PotsDOCK and the 9555 handset will automatically power up and the PotsDOCK internal ringer will produce a power up beep 4 Wait for the 9555 handset to register on the Iridium network 5 You are now ready to make and receive calls NOTE If the 9555 handset fails to connect with the cradle the cradle will power cycle the 9555 twice when it is docked and after that it will power down the 9555 and put it into a one minute charge mode with the Ring Mute LED flashing RED and GREEN After the one minute the cradle will try again to connect with the 9555 If it still fails the cradle will follow the above sequence however for a 10 minute duration One common cause for connection failure is a flat 9555 battery which prevents the 9555 from being turned on in the cradle The one minute and ten minute charge cycle will resurrect the battery and once the 9555 is connected with the cradle charging will resume on the 9555 If the 9555 handset is removed from the cradle during the charging process then reinserted the startup process wil
51. twork If not please follow Q2 to resolve the issue Re cycle the power to the PotsDOCK if necessary 27 When using the RJ11 POTS phone to make calls there is a lot of background noise on the call and the call often drops out Please check the 9555 handset in the PotsDOCK and make sure that the signal strength is adequate to make a quality call Generally it requires at least 4 to 5 bars to make a quality call due to the nature of the satellite network If the signal strength drops below 1 or 2 bars the call often drops out In addition when you are in motion the satellite signal may become obstructed by buildings bridges tunnels or other large vehicles If the signal strength is always poor please check the followings The Indium antenna is installed correctly and connected to the PotsDOCK securely The antenna cable is not damaged Ensure that only approved antenna cable has been used and the total length has not exceeded the limit Please refer to the Antenna Install Guide on Beam s website for more details Check if there is any interference in your location indicator on the 9555 handset does not show that the battery is being charged There are a number of reasons which could stop the 9555 battery charging When the 9555 handset is inserted into the PotsDOCK please wait for about 100 seconds for the charging to start If the 9555 battery is full the 9555 handset will stop the PotsDOCK charging the battery
52. ude erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Iridium Service degradation due to RF interference can be significantly improved by a Increasing the distance and moving the Iridium antenna off axis from the source of the interference and b Using an external band pass filter and an external antenna 40 PotsDOCK 9555 Installation amp User Manual Specification Summary Electrical amp Environmental Specifications Rated Input 9 32V DC 2A max AC Power Pack 90 250V AC 50 60Hz Output 12V 45W Average Power Current Power Consumption 12V Watts Standby handset RJ11 90mA 1 1W Transmit handset RJ11 0 5A 6W Sleep Mode 25mA 0 3W RJ11 POTS RJ11 connector 2 wire up to 600m Auto Impedance or country selectable Adjustable Dial amp Busy Tones Ringer output 56Vrms 5REN load Adjustable Ringer Frequency Cadence Privacy Handset 4 pole 3 5mm jack ground referenced in out with cup switch In biased with 2Vdc via 2k2 Out 40mW power into 16 320 Data Port USB USB mini B 5 pin female USB Slave USB 2 0 compliant CDC serial profile Alarm Alert Loop Alarm Mode 1 input 1 output Normally Closed Loop IN to OUT Up to 500m cable run multiple buttons
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