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CSX300-09 USER`S MANUAL

1. 5 3 5 10 The color intensity of the image data differs esse ee ee ee ee ee ee ee ee 5 3 5 11 The document length differs from the scanned data length ee ee ee ee 5 4 5 12 Stripes or moire patterns which are not in the original document appear in the scanned ata ou ees ee ee Re ee 5 4 5 13 The scanned image data is distorted eee cece Re ee ee ee ee ee ee 5 4 5 14 The scanned image data is patchy eee eee ee RR Re ee ee ee Re ee ee ee 5 4 5 15 The document cannot be fed correctly ee eee ee ee ee ee Re ee ee 5 4 APPENDIX Appendix A Options and Consumables ccccecceeeeeeeeeeeeeeseeeeeeeeeeeseeeeeeeeseaeseaeesneeeeeeeeeeeeeee A 1 Appendix Bi Specifications ae iese Ser RED Ee acc De eke se ee ee ER Ge N be sg Ee Se de AE seas A 2 Appendix C External DimenSiONS snsc rnn Re ee Re ee Re ee ee ee ee A 3 INDX EE N ee l 1 CHAPTER 1 BEFORE USING THE SCANNER 1 1 Checking the Contents of the Package Check to confirm that all of the items shown below are present If any item is missing promptly contact the store where you purchased your scanner or your nearest Graphtec representative Power cable 1 Scanner unit 1 Cable clamp 1 f 5 Document support plates 1 Calibration sheet 1 Carrier sheet 1 Cleaning paper 1 pack Driver software 1 USER S MANUAL 1 GRAPHTEC 1 1 1 2 Part Names and Functions Front View Control Panel Fr
2. iis ee 3 1 CONNECTION sesse siese ee oes es ees een 2 1 CONSUMADIES ee ee ee ee ee Re Ee A 1 Contents of the Package ee ese ee ee 1 1 Control panel ee ee RA ee ee 1 2 Booi EE EE EE D DAILY MAINTENANCE ees ese ees ee ee ee ee 4 1 Distance correction eie ee Ee Ee Ee 3 5 Document guides iii ee ee 1 2 3 2 Document size detection sensors 4 7 Document support plates iese 1 1 1 3 Document support plates Attaching 1 4 Document support rollers Cleaning 4 3 Document Loading sasian ee ee ee 3 2 Driver software ees ee ese ee ee ee Ee ER ER Ee ee ee 1 1 Driver software Installing sesse ses ee 2 6 E EJEGT KOY 2ste sees ee Ge NE ve ged ee ee se deters 1 2 EMGP EE De Oe Re eA A 1 ERROR LEEDY se n ae sesse ees 1 2 External dimensiONnS iese ese ee ee ee ee Ee Ee ee ee A 3 F Feed rollers Cleaning ee ee 4 2 FONE VIEW sedes ene ee Bee ke Soe ee 1 2 G Gap rollers Cleaning iese ee ee 4 4 H Handling documents according 3 4 l 1 l Image sensors Cleaning iese ee 4 6 Interface connection Checking 2 12 International ENERGY STAR Program INTRODUCTION ee ee ee ee ee Re Re SO908 osica eese enaner edema edd eee A 1 S0922 EE SE EE ER ES AE A 1 50925 EE Ne EE eee A 1 J Jammed document Removing 00 4 8 L LOADING A DOCUMENT esse see 3 1 M Main
3. A Caution When disconnecting the power cable be sure to hold on to the plug and not pull on the cable itself e Pulling on the cable will expose the core wires or cause damage such as broken wires Current leakage from the exposed or damaged Ta areas may result in a fire hazard or electric shock Before cleaning the scanner be sure to unplug the power cable from the power outlet e Failure to do so may result in electric shock Do not allow dust or metallic matter to adhere to the power plug e If the power plug becomes dirty thoroughly wipe it clean e The use of a dirty power plug may result in a fire hazard or electric shock As a general rule do not use an extension cord e Use of an extension cord may result in a fire hazard or electric shock If you must use an extension cord unbundle it and make sure that the power plug is firmly inserted into the extension cord socket Make sure that the power plug can be readily unplugged at any time and that there are no objects placed in its vicinity e Objects placed in the vicinity of the power plug will prevent its removal in an emergency Handling Precautions ZNWarning Do not disassemble or modify the scanner e Such actions may result in a fire hazard or electric shock If the scanner makes an unusual noise generates smoke overheats emits a strange odor or otherwise functions abnormally immediately turn off the power remove the plug from the power ou
4. Ask me again later Windows will ask again the next time you plug in your device or log on Don t show this message again for this device Your device will not function until you install driver software 5 The User Account Control screen is displayed Click Continue to proceed with the installation 6 The screen shown below is displayed Click Don t search online Allow Windows to search online for driver software for your CSX300 09 gt Yes always search online recommended Windows will automatically search for the latest drivers and applications for your hardware and download them to your computer gt Yes search online this time only Windows will search for the latest drivers and applications for this device and download them to Don t search online Your device may not function property until you get the latest software s privacy statement 7 The screen shown below is displayed Click don t have the disc Show me other options Insert the disc that came with your CSX300 09 If you have the disc that came with your device insert it now Windows will automatically search the disc for driver softwere gt Idon t have the disc Show me other options 2 6 8 The screen shown below is displayed Click Browse my computer for driver software advanced Windows couldn t find driver software for your device gt Check for a solution Windows will check to see if the
5. Always be sure to install the document support plates irrespective of the type of documents to be scanned 1 Take one of the document support plates provided and insert its hooks into the slots at the rear of the scanner Insert the hooks from the top of the slots Hooks Document support plate 2 Attach the other document support plates in the same manner Checkpoint 74 Detach the document support plates when moving or packing the scanner Lift the plates up and out of the slots to detach them Attaching and using the cable clamp Attach the cable clamp to the scanner and then pass the power cable and USB cable through the clamp to fasten them in place A Caution Be sure to attach the cable clamp to the scanner and use it to fasten the power cable and USB cable in place Failure to do so may affect the scanning operation Attaching the clamp 1 Using a soft cloth that has been soaked in water or diluted neutral detergent and then firmly wrung out wipe off any dust or dirt on the surface of the attachment location before attaching the cable clamp on clamp attachment location 1 4 2 Wipe the area once again with a soft dry cloth to thoroughly remove any traces of moisture 3 Peel off the adhesive sticker on the rear of the clamp and then attach the clamp to the scanner N Cable cl E able clamp Using the clamp 1 Pull up the latch at the top of the cable clamp to open the clamp P
6. enter E English DRIVER Click OK The wizard will start searching for the driver 2 10 8 The screen shown below is displayed when the wizard has finished searching Click Next Driver Files Se Results The wizard has finished searching for driver fles for your hardware device 9 The screen shown below is displayed Read the explanation and make sure that you understand the contents To continue the installation click Yes 10 The screen shown below is displayed when the wizard has finished installing the driver Click the Finish button Completing the Found New Hardware Wizard Graphtec CS 300 09 Windows has finished instaling the software for this device To close this wizard click Finish 11 The Windows 2000 desktop appears and the scanner is recognized by the computer 2 11 2 6 Checking the Interface Connection 1 Launch the Control Panel using the Start menu on the Windows desktop dy Printers Add a printer Change default printer Removeaprinter Send a fax AutoPlay Change default settings for media or devices Hardware and Sound Play CDs or other media automatically Adjust system volume Change system sounds Manage audio devices Gf Mouse Change button settings Change pointer appearance yp Power Options Change power saving settings Change what the power buttons do Require a password when the computer wakes Change when the comp
7. centered in the scanner 1 With the top cover in the closed status turn on the scanner s power supply 2 Move the document guides to the left and right until they are adjusted to the document width 3 Place the document between the document guides and then insert the document into the gap between the top cover and the document scanning table making sure that it is straight 4 When the preset delay time specified in the driver software has elapsed the rollers start turning to automatically feed the document to the position to start scanning The document is now loaded 5 After the document has been loaded move the document guides back to the position where the Document edge N dotted lines can be seen If the guides are not moved the document may get damaged if it is fed at an angle Document guides Top cover Document scanning table Document to be scanned There are two document setting modes available set by the driver software The rollers start turning at a preset delay time after the document has been inserted so that they automatically feed the document to the position to start scanning e The rollers start turning when the EJECT key on the control panel is pressed after a document is inserted so that they automatically feed the document to the position to start scanning Manual loading If you want to reload the document press the EJECT key to eject the document Reload the ejected document Wh
8. grade and thickness of the medium being scanned and on the operating conditions The precision figures above were measured under the operating conditions described below e Special test chart Mylar sheet 300 e Guaranteed precision conditions Temperature 20 C 5 C Humidity 60 15 RH 3 Including data transfer time The following system was used to measure the scanning speeds e CPU Pentium 4 3 2 GHz or better Memory 1 GB or more Interface USB 2 0 The scanning speeds may be slower depending on the PC system used A 2 Appendix C External Dimensions Unit mm Dimensional accuracy 5 mm Og Og 1070 1097 A 3 When the scanner is mounted on the stand Unit mm Dimensional accuracy 5 mm T pard 717 10 972 E 1097 A 4 INDX B BEFORE USING THE SCANNER 1 1 C Cable clamp ee ee ee ee Re 1 1 1 3 Cable clamp Attaching and using 1 4 Calibration iese ee ee ee ee ee ee ee Re 4 10 Calibration sheet ee ee ee 1 1 A 1 Carrier sheet ncccsscr 1 1 3 6 A 1 Cleaning Paper ie ee ee 1 1 A 1 Compatible document types
9. to change without notice 3 While every effort has been made to provide complete and accurate information please contact your nearest Graphtec representative if you find any unclear or erroneous information or wish to make other comments or suggestions 4 Notwithstanding the stipulation in the preceding paragraph Graphtec Corporation assumes no liability for damages resulting from either the use of the information contained herein or the use of the product Registered Trademarks All names of companies brands logotypes and products appearing in this manual are the trademarks or registered trademarks of their respective companies Copyright This Users Manual is copyrighted by Graphtec Corporation International ENERGY STAR Program As an ENERGY STAR Partner Graphtec has determined that this product F q meets the ENERGY STAR guidelines for energy efficiency f The International ENERGY STARS Office Equipment Program is a global program that promotes energy saving through the use of computer and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which businesses can participate voluntarily The targeted products are office equipment such as computers monitors printers faxes copiers Their standards and logos are uniform among participating nations Usage precautions Do not lift or move the
10. 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct interference by one or more of the following mea sures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help ix INTRODUCTION Thank you for choosing the Graphtec CSX300 09 Image Scanner Please read this manual thoroughly before attempting to use your new product to ensure that you use it safely and correctly Notes on this Manual 1 No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Graphtec Corporation 2 The product specifications and other information in this manual are subject
11. EUR EED l ge 0 ef de Cause Remedy The transparent contact plates over the image sensors are dirty Clean the transparent contact plates see Section 4 6 Cleaning the Image Sensors The document is transparent or translucent but a carrier sheet was not used Use the carrier sheet see Section 3 5 Using the Carrier Sheet 5 2 5 8 The scanned data is incorrectly aligned Cause Remedy The data is misaligned at a joint between the image sensors see the figure below After opening the Tools menu of the driver program Scanning Master 21 driver provided with your canner select the Joint Adjustment function then perform adjustment to achieve a seamless image Checkpoint 74 Your scanner comes shipped from the factory after being adjusted to ensure high precision Due to its operating environment or other factors however the scanning precision may deviate in very rare cases Moreover fine adjustment to correct any deviation can be performed using the driver software if the cause of the deviation is overlapped or missing data Deviations due to the scanner specifications however cannot be adjusted Overlapped data Missing data Deviation due to scanner specifications 79 4 7 gt 7 TAT Data is overlapped Original document Original document Joint between sensors 1 and 2 Joint be
12. GSX300 09 USER S MANUAL MANUAL NO CSX300 UM 151 LF 7 GRAPHTEC TO ENSURE SAFE AND CORRECT USE e To ensure the safe and correct use of your Image Scanner read this manual thoroughly prior to use e After reading this manual store it in a safe place for reference as necessary e Do not allow small children to touch the Image Scanner e The following describes important points for safe operation Be sure to observe them strictly Conventions Used in This Manual To ensure the safe and correct use of the Image Scanner as well as to prevent human injury and property damage the safety precautions provided in this manual are ranked into the three categories described below Be sure to gain a full understanding of the difference between each of the categories before reading the manual N Danger This category provides information that if ignored is highly likely to cause fatal or serious injury to the operator NWarnin This category provides information that if ignored is likely to g cause fatal or serious injury to the operator Caution This category provides information that if ignored could cause injury to the operator or physical damage to the Image Scanner Description of Safety Symbols The A symbol indicates information that requires careful attention including warnings The specific point requiring attention is described by an illustration or text within or next to the N symbol prohibited action is des
13. a cotton swab or something equally soft to gently wipe the paper sensors or on the document size detection sensors Do not use any chemicals to clean the sensors 4 8 Removing a Jammed Document If a document becomes jammed in the scanner during scanning or another operation follow the procedure described below to remove the jammed document 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 Ifthe document is jammed at the front remove the document by pulling it forward 4 Ifthe document is jammed at the rear remove it by pulling it out from the rear of the scanner 5 Close the top cover as described in Section 4 1 Opening and Closing the Top Cover A Caution Take care not to get your fingers caught in the top cover When removing a jammed document pull on it gently to prevent damage to the document 4 8 4 9 Scanner Calibration Calibrate the scanner if scanning quality is observed to deteriorate with scanned results such as those described below e The scanned image is distorted e Areas of uneven color appear in the scanned image e Other unsatisfactory results but excluding problems related to media quality such as folds creases or paper curl Preparation and checks Recommended usage environment Monitor 1024 x 768 pixels High Color or better resolution Checkpoint 74 A low resolution monitor will make it difficult t
14. a problem with the scanner itself Follow the instructions provided by the driver The top cover is not fully locked Close the top cover firmly until it is locked in place see Section 4 1 Opening and Closing the Top Cover 5 5 The document isn t properly fed to the initial scanning position Cause Remedy The document is curled too thin or otherwise in a poor condition Load the document after placing it inside the carrier sheet see Section 3 5 Using the Carrier Sheet Dust has accumulated on the paper sensors Clean the paper sensors see Section 4 7 Cleaning the Sensors The document to be scanned may be too thick or heavy In such cases you should support the document with your hands when you insert it into the scanner lower the scanning speed specified in the TWAIN driver or both The document is a thick long length document Load the document while supporting it with your hands 5 6 The scanned image data is completely white or completely black Cause Remedy The document was loaded with its target surface face down instead of up Load the document in the scanner with its target surface the surface to be scanned face up The scanning conditions set were inappropriate for the document Set the scanning conditions again they can be controlled from the TWAIN driver provided with your scanner My Mie NET EE T
15. age PISCAUTIONS EL EE RE OE EE II Scanner Warm Ve orein isa aer a ra e aa Mini EER II CHAPTER 1 BEFORE USING THE SCANNER 1 1 Checking the Contents of the Package iese se ee ee Ee ee Re ee ee ek ee ee ee 1 1 1 2 Part Names and Functions i e es GER ERGE SE GE ERGE Ge Ee eN RR ER GR EDE bee ee See Ee Gee eN sie ee 1 2 Bree ds EE EE AA AL OAR OE AE N 1 2 Rear UR EE EE EE EE EE EE 1 3 13 Assembling the Scanner assesoires nener AG ee AR Re Re ee ee AR ee ee 1 4 Attaching the document support plates 2 0 0 ese ee Re ee Re ee ee ee ee be ee 1 4 Attaching and using the cable clamMP ee ee Re Re ee Re ee ee ee ee 1 4 CHAPTER 2 CONNECTION AND PREPARATIONS 2 1 Connecting to the Power Supp iese ss EER SE KERKE De Re oi gee ee SNR Re Seg eine cece 2 1 22 Turning the Power On and OR eise ee Re Ee GE Ge Ge AR AR ee Ge bee goed ee ae ee AND 2 2 TURNING The POWER ON is EE Ee ites tte el ie EE ee OE Ee ee cased Gate haa EED 2 2 TUPMING the Power Offsite soc sees ee Re Ee nn ee be DE RR ho EE ee Ke ene Deeg RE 2 2 Notes on the power saving mode eise ees ee Ee Ee Ge ee ee Ee EO ee ee Pe Ge ee 2 3 2 3 System REqQuireMentt ccceeceesceceeeeseceeeaeeeeaeeeaeecaeeeaeeeeeeesseeeeaeeeseeseaeeseeeseaeeteaeeeeetaas 2 4 Recommended environment esse ee ee ee Ee Ee ee ee ee ek Ge ee ee Ge ee Ee ee 2 4 2 4 Connecting the Scanner to a Computer esse ee RR ee Re ee ee ee Re ee 2 5 USB GOnMOCtOn ts AO FEA OO OR OE 2 5 2 5 Installing the Dr
16. arning Do not damage the power cable or modify it in any way Moreover do not place heavy objects on the power cable pull on the cable or bend it excessively e There may be current leakage from the damaged parts resulting in a fire hazard or electric shock e Do not unplug or plug in the power cable when your hands are wet Such action may result in electric shock Do not connect multiple devices to the same power outlet e Use of the scanner in such a condition may result in a fire hazard or electric shock Do not bundle or tie wrap the power cable e Use of a bundled power cable may result in a fire hazard or electric shock Make sure that the power cable is firmly inserted into the power outlet e Use of a power cable when the plug is not completely inserted into the power outlet may result in a fire hazard or electric shock Do not use a power cable other than the one supplied with your scanner e Use of a different power cable may result in a fire hazard or electric shock Do not connect the inkjet printer to a non rated power supply e Use of a different supply voltage may result in electrical shock or a fire hazard due to current leakage Before disconnecting or reconnecting the power cable be ZA sure to turn off the scanner e Failure to do so may impair the scanner s performance and cause the scanner to malfunction or break down e Failure to do so may result in electric shock iv
17. canner to the computer and then turn on the computer When Windows starts up insert the CD ROM supplied with the scanner into the CD ROM drive The Start screen opens automatically Click the Quit button to close the Start screen Turn on the power to the scanner When Windows XP starts up the following screen appears if Service Pack 2 has not been installed the screen shown in 5 below appears Select the option No not this time and then click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by locking on your computer on the hardware instalation CD or on the Windows Update Web site with your permission Bead our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only Yes now and every time connect a device No not this time Click Nest to continue If Service Pack 2 has not been installed the following screen appears Select the option Install from a list or a specific location Advanced and then click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for Graphtec CSX300 09 If your hardware came with an installation CD SS or floppy disk insert it now What do you want the wizard to do O Install the software automatically Recommended Install from a list or spec
18. cribed by an illustration or text within or next to the symbol D The symbol indicates an action that must be performed Such S The symbol indicates an action that is prohibited Such imperative action is described by an illustration or text within or next to the symbol SAFETY PRECAUTIONS To ensure the safe and correct use of your Image Scanner be sure to observe the following points Installation Precautions ZNWarning Do not install the scanner in the vicinity of volatile solvents such as alcohol or thinner A volatile solvent coming into contact with any of the internal electrical components may result in a fire hazard or electric shock Do not place objects such as those listed below on top of the scanner e Objects such as these coming into contact with any of the internal electrical components may result in a fire hazard or electric shock Metallic objects such as necklaces Objects such as glasses vases houseplants etc that contain water or other fluids If any of these objects does come into contact with the internal electrical components immediately turn off the power remove the plug from the power outlet and either contact the store where you purchased your scanner or your nearest Graphtec representative A Caution Do not use the scanner in an unstable location such as on a Do not place heavy objects on the scanner e Such objects may tip over or fall off causing injuries Do not us
19. e USB cable that is provided with your scanner Do not perform any of the following actions Remove or reinsert the cable while you are installing the driver Remove or reinsert the cable while starting up the computer or the scanner Remove or reinsert the cable while transferring data Connect two or more scanners to a single computer Be sure to use the cable clamp provided with the scanner to fasten the USB cable in place Please see Attaching and using the cable clamp in Section 1 3 Assembling the Scanner for further details Please see the separate Quick Start Guide for the scanner driver installation procedure 2 5 2 5 Installing the Driver Software Checkpoint 74 The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights Consult your Windows manual and Windows Help for more information For Windows Vista 1 Use the USB cable to connect the scanner to the computer and then turn on the computer 2 When Windows starts up insert the CD ROM supplied with the scanner into the CD ROM drive 3 Turn on the power to the scanner 4 The screen shown below is displayed Click Locate and install driver software recommended Windows needs to install driver software for your CSX300 09 Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device
20. e ee ge ee ee ee 4 3 Cleaning the Gap Rollers iese ke Re ee Re AA a ee Re ke ee Re ee ge 4 4 Cleaning the PushRollefSt is sis EE aaa Re Ge Ee Re EER ERA Ge Gee GE Go ed be 4 5 Cleaning the Image Sensors Transparent Contact Plates ese se ee Re ee 4 6 Cleaning the ss EE aes 4 7 Removing a Jammed Document sees ees ee Ge Ee ee AG ee ee Gee ee 4 8 Scanner Cali atom OE EE ER RR IE OE teas ORN EE 4 9 Preparation and Checks RR AR RE N NE EE OR iA 4 9 Launching the Scanner Adjustment Program ee RR Re Re ee Re 4 9 eeue ARE AE OE OE EA ENE 4 10 CHAPTER 5 TROUBLESHOOTING PROCEDURES 5 1 The scanner Is turned on but doesn t operate at all ee ke RR ee 5 1 5 2 The scanner operates improperly after connection to the computer see ese 5 1 5 3 The control panel s red ERROR LED is lit esse ees ee ee ee ee ee ee ge ee ee ee ee eek ee ee ee ee ee 5 1 5 4 The control panel s red ERROR LED is flashing eise sesse ee ee ee ese ee ee ee ee ee ee ee ee ee ge ee 5 2 5 5 The document isn t properly fed to the initial scanning position ee Re ee 5 2 5 6 The scanned image data is completely white or completely black ee ee 5 2 5 7 The image quality has dropped c cccceseseeeseeeeeeseneeseeeeeseseeeeeseneeseeeeeeeseeeeeseneeeesees 5 2 5 8 The scanned data is incorrectly aligned esse ee ee Re Re ee ee ee ee ee ee 5 3 5 9 Smudges not appearing in the original document appear in the scanned data
21. e sharp pointed articles on the scanner e Such action may impair the scanner s performance and cause the scanner to malfunction or break down ii Do not exert pressure on the scanner e Such action may impair the scanner s performance and cause the scanner to malfunction or break down e Such action could cause injury to the operator Avoid installing the scanner in any of the following locations e Use in such locations may result in a fire hazard or electric shock Excessively humid or dusty locations Locations exposed to direct sunlight Locations exposed to high temperatures Locations near flames or moisture Do not install use or store the scanner in a location that does not meet the specified temperature and humidity ranges e Such location may impair the scanner s performance due to deformation or damage and cause the scanner to malfunction or break down Do not install use or store the scanner in a location subject to excessive mechanical vibration or electrical noise e Such location may impair the scanner s performance and cause the scanner to malfunction or break down Leave plenty of space around the scanner e Leave sufficient space for operations in front of and behind the scanner When using the scanner on a desktop At least 300 mm At least At least 300 mm 300 mm gt At least 200 mm iii Power Supply Precautions ZNW
22. ed scan length 1 1 When Confirm has been selected for the End of paper Processing setting in the driver software Unlit Normal status Press this key to feed the document If this key is pressed when the scanner is in document loaded status the document loaded status is canceled and the document is ejected to the front of the scanner If this key is pressed after the scanning operation has been canceled or after scanning of the document was halted partway through the scanning operation the document loaded status is canceled and the document is ejected to the rear of the scanner 1 2 9 STOP key eee Compulsorily stops scanning feeding of the document If the ERROR LED flashes when the top cover is in the closed status press this key to suspend the scanning operation and check whether a paper jam has occurred 13 Document support plates 12 Main power switch 10 USB connector Used to connect the USB interface cable 11 Power inlet Used to connect the power cable 12 Main power switch Used to turn the main power supply on or off 13 Document support plates EE sts Used to support the document that is being ejected 14 Cable clamp eise Used to bundle the power cable and USB cable together and fasten them in place 1 3 Assembling the Scanner Please see the separate Stand Assembly Instruction Manual for instructions on how to assemble the stand Attaching the document support plates
23. ee II USB cable sisin 1 1 USB CONNECTION ee ee ee ee 2 5 USBEONNEGIOF is ee Ee ek Ek ee EE koe Ee 1 3 Users Manual iese se AA RA Ee ee ee 1 1 WwW ld Ed EE aaa I The specifications etc in this manual are subject to change without notice CSX300 UM 151 March 21 2008 2nd edition 01 GRAPHTEC CORPORATION 641711331 Graphtec Corporation 503 10 Shinano cho Totsuka ku Yokohama 244 8508 Japan Tel 81 045 825 6250 Fax 81 045 825 6396 Email info graphteccorp com Web www graphteccorp com Printed in Japan
24. en the document has been loaded the PAPER LED green lights Checkpoint 74 If the PAPER LED does not light after the document feed operation has stopped press the EJECT key to eject the document A Caution If the document is inserted at an angle the image may be scanned in at an angle or a scanning error may occur Make sure that the document is aligned with the document guides when it is inserted When the scanner has been turned on the automatic feed operation starts after the specified interval of approximately three seconds has elapsed Load the document in the scanner with the surface to be scanned face up Do not place anything other than the document to be scanned on the document scanning table If you do so the scanner rollers may start rotating which is extremely dangerous 3 2 A Caution The document may not be fed in correctly if it is curled The carrier sheet should be used for curled documents see Section 3 5 Using the Carrier Sheet for details Load the document in the center of the scanner as the document may be fed in at an angle and not scanned correctly if it is significantly off center Load the document in the center of the scanner If it is significantly off center the document may shift and may not be scanned correctly 3 3 3 3 Handling Documents According to their Material and Thickness The following problems may occur depending on the thickness and surface c
25. er software included with your scanner Scanning Master 21 enables you to perform distance correction from the menu Tool Adjust Scanner in order to adjust the scanning accuracy The adjustment function must be set up when a scanned drawing needs to approximate the accuracy of the original drawing closely This is for making fine adjustments to the accuracy of the scanned drawing to suit the quality of the paper being used It is not normally necessary to perform this adjustment Adjustment method Perform the distance correction process according to the type of document to be scanned Distance correction can be set in a range of 41 which remains effective until the scanner s power is turned off The practice of distance correction necessitates that you measure a vertical line drawn on the document before following the procedure described below 1 2 3 Choose a document that has one or more vertical lines drawn on it and scan it at a resolution of 600 dpi Portrait vertical format Measure the length of the vertical line of the document and classify it as x distance on the document Measure the length of the same vertical line in the image data using the command to measure the distance between two specified points of relative measurement and classify it as y distance after the scan has taken place Click on the Distance Correction button in the Adjust Scanner window to open the Distance Correction window E
26. ers and Faxes Scanners and Cameras 3 The screen shown below is displayed when you click on the Scanners and Cameras icon Scanners and Cameras File Edit View Favorites Tools Help Imaging Tasks E Add an imaging device Spallow this computer to use a network scanner Other Places GB Control Panel GQ My Documents Shared Documents GQ My Network Places Check that Graphtec CSX300 09 is displayed here 2 13 For Windows 2000 1 Launch the Control Panel using the Start menu on the Windows desktop ontrol Panel s m D Accessibilty Add Remove Add Remove Administrative Automatic Control Panel Options Hardware Programs Tools Updates EE B as Configures installed scanners and cameras Date Time Display Folder Options Fonts Gaming Options Windows Update Windows 2000 Support ay D ea aA Keyboard Mouse Networkand NVIDIA nView Dial up Co Desktop M 4 a Power Options Printers Regional Options Scheduled Sounds and System Users and Tasks Multimedia Passwords 2 The screen shown below is displayed when you click on the Scanners and Cameras icon Scanners and Cameras Properties Check that Graphtec CSX300 09 is displayed here 2 14 2 7 installing the Scanning Master 21 Application Scanning Master 21 OPS112 is a software application for using a Graphtec scanner to scan image data Operating environmen
27. ers once again using a soft dry cloth to remove all the moisture 5 Close the top cover as described in Section 4 1 Opening and Closing the Top Cover A Caution Take care not to get your fingers caught in the top cover 4 2 4 3 Cleaning the Document support Rollers 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 While rotating the document support rollers wipe them clean using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung Out 4 Wipe the document support rollers once again using a soft dry cloth to remove all the moisture 5 Close the top cover as described in Section 4 1 Opening and Closing the Top Cover A Caution Take care not to get your fingers caught in the top cover Scanning may be affected if the document support rollers becomes scratched or dirty 4 3 4 4 Cleaning the Gap Rollers 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 While rotating the gap rollers wipe them clean using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung out 4 Wipe the gap rollers once again using a soft dry cloth to remove all the moisture 5 Close the top cover as described in Section 4 1 Opening and Closing the Top C
28. he Found New Hardware wizard Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for ss Graphtec CSX300 08 Click Finish to close the wizard 10 The Windows XP desktop appears and the scanner is recognized by the computer 2 9 For Windows 2000 1 Use the USB cable to connect the scanner to the computer and then turn on the computer 2 When Windows starts up insert the CD ROM supplied with the scanner into the CD ROM drive 3 Turn on the power to the scanner 4 The screen shown below appears Click Next to move to the Install Hardware Device 5 Drivers screen Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device When this screen is displayed select the option Search for a suitable driver for my device recommended and then click Next to display the Locate Driver Files screen 6 When this screen is displayed select the check box entitled Specify a location and click Next Found New Hardware Wizard Locate Driver Files Where do you want Windows to search for driver fles 7 The screen shown below is displayed Click Browse and either select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E
29. ific location Advanced Click Next to continue Back Cancel 2 8 6 The screen shown below is displayed Select the option Search for the best driver in these locations and select the check box entitled Include this location in the search Click Browse and either select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E enter E English DRIVER Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found wil be installed C Search removable media floppy CD ROM Z Include this location in the search ENDRIVER Browse O Dont search wil choose the driver to install Choose this option to select the device diver from a ist Windows does not guarantee that the driver you choose wil be the best match for your hardware ask J ees conce 7 Click Next The wizard will start searching for the driver 8 The screen shown below is displayed Read the explanation and make sure that you understand the contents To continue the installation click Continue Anyway has not passed Windows Logo testing to verity its compatibility with Windows XP Tell me wy this testing is important 9 The screen shown below is displayed when the wizard has finished installing the driver Click the Finish button to close the Welcome to t
30. is fed at an irregular rate The cause of this problem is often attributable to the weight resulting in the images being scanned or length of the document In such cases you should support unevenly or stops feeding half way through the document with your hands when you insert it into the scanner lower the scanning speed specified in the TWAIN driver or both The document has been loaded at an angle Reload the document 5 4 APPENDIX _ Appendix A Options and Consumables Appendix A Options and Consumables Optional and consumable items can be obtained from the store where you purchased your scanner or your nearest Graphtec representative Options Part no Item name ST0074 Stand Consumables Part no Item name 1S0922 Carrier sheet AO IS0908 Carrier sheet A1 IS0925 Calibration sheet EM CP Cleaning paper 50 sheets A 1 Appendix B Specifications Item CSX300 09 Document size ANSI Architectural E to A ANSI Engineering E to A Maximum width 965 mm minimum width 257 mm Effective scanning area Width 932 2 mm centered Length 999 99999m The value range where scanning length in software Guaranteed scanning precision range 841 x 1189 mm Scanning surface Upper surface Face up Scanning speed 400 dpi ISO AO size High speed scan Normal scan High quality scan e Monochrome 8 s e Monochrome 14s Monochrome 18 s e Grayscale 23 s e Grayscale 26 s e Grayscale 33
31. it i on again If you do not plan to use the scanner for any length of time turn off the main power switch the O side A Caution Do not turn off the main power switch the O side on the rear of the scanner while the scanner is the power on status 2 2 Notes on the power saving mode The scanner automatically switches to power saving mode the blue LED on the power button flashes after approximately 12 minutes have elapsed without a document being loaded in the scanner To return the scanner to normal status Local status press either the STOP or the EJECT key Enron EJECT STOP To cancel the al power saving mode Checkpoint 74 If a document has been loaded in the scanner the scanner will not switch to power saving mode 2 3 2 3 System Requirements The minimum system requirements for running the scanner s hardware and software are listed below e Operating system Windows 2000 Professional XP Professional XP Home Edition or Vista e CPU Pentium Ill 1 GHz e Memory 256 MB or more e Monitor 1024 x 768 pixels True Color or higher e Disk space At least 10 GB e Mouse e Interface USB 2 0 interface 1 When the length of AO or more is treated the hard disk space is needed further Recommended environment e CPU Pentium 4 2 GHz e Memory 1 GB or more e Disk space At least 30 GB e USB 2 0 interface that comes standard with your computer Checkpoin
32. iver Software iese ee ek ee ee RA ee ee Re ee Re ee Re ee Age ee ee 2 6 FOr Windows ME EE OE EE EE OE 2 6 For Windows X P is RE EE NE EE cede epee EE Ge nega thay esse seeds de Oe GE Ee Ee be Dee 2 8 For Windows 2000 cides REGEER gee nine RE GEE Ee eg Ve eg Ke Be oe bee PRE Ee AE Es Rds Re NR 2 10 2 6 Checking the Interface Connection ee ek AR Re Re Re Re Re ek ee ee 2 12 FOr WINKOWS MEE RT dates et Pact ee Aes 2 12 OE WINGOWS EE TR EE N N 2 13 FOr Windows 2000 sci22i4 ER ER ER Ge 2 14 2 7 Installing the Scanning Master 21 Application iese ee ee Re Re Re Re ee 2 15 Operating environment see ee ee ee Re ee ceni dai AR ee ee Re ee ee ge 2 15 Installation procedure tse aiee aae EE Dee ee Eg ehh nein 2 15 CHAPTER 3 LOADING A DOCUMENT 3 1 Compatible Document Types sie Rds dedicat sia a EE e Ra ie oR 3 1 3 2 Loading a Document ss EE EE aa ESEG GEBEURE SE Pe Ene ed ee ee BEE ese Ge GE vy 3 2 Ill 3 3 3 4 3 5 Handling Documents According to their Material and Thickness esse ese ee ee 3 4 Distance Cone ede RA OE awe ER ER EE 3 5 Using the Carrier Sheet EE EE EE RE N ates 3 6 CHAPTER 4 DAILY MAINTENANCE 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 Opening and Closing the Top Cover cecceesceseseeeseeseseeseeeeeseeseaeeeaeeseaeeseeseaeessaeeneeeaees 4 1 Gleaning the Feed Rollers ie see EE nied seeps ESE ne ee bee Bas DE AA Ee Ke ge Ee geese aaa 4 2 Cleaning the Document support Rollers eise ee ee Re RR e
33. m gt M 2 Pass the power cable and the USB cable through the cable clamp and then close it USB cable Power cable CHAPTER 2 CONNECTION AND PREPARATIONS 2 1 Connecting to the Power Supply Connect one end of the power cable provided to the scanner s power inlet and the other end to an AC power outlet of the rated supply voltage AC power outlet Power cable A Caution Be sure to use the cable clamp provided with the scanner to fasten the power cable in place Please see Attaching and using the cable clamp in Section 1 3 Assembling the Scanner for further details 2 2 Turning the Power On and Off The LED blue on the POWER button changes as follows to indicate the scanner s power supply status e Unlit The scanner is turned off Lit The scanner is turned on e Flashing Flashes when the scanner is in power saving mode Turning the Power On 1 Connect the power cable 2 Turn on the main power switch the side 3 Press the POWER button on the scanner s control panel When the scanner is in the power on status the POWER button LED lights blue a ON EE Turning the Power Off Press the POWER button on the scanner s control panel When the scanner is in the power off status the POWER button LED is extinguished OFF Checkpoint 4 After the scanner has been turned off wait at least five seconds before turning
34. ment program as described earlier and then display the Scanner menu Scanner Adjustment Ver 2 30 File View Scanner 2a Model Setup Calibration Color Correction Firmware Update Select Calibration on the Scanner menu 2 Select All in Calibration and click the Execute button Calibration 7 a Close C Specified Part Confirm Glear 3 The following prompt is displayed Insert the calibration sheet into the scanner as instructed scanner Adjustment Ver 2 30 This will perform calibration Insert the calibration sheet into the scanner Position so that the arrow is at the top Calibration will take some time Ed eee 4 Click the OK button to begin calibration Do not switch off the scanner 46 HUGDonooooo 4 10 5 Calibration ends after approximately 10 minutes Calibration is complete Click the Confirm button and confirm Click the OK button to complete calibration 6 To check the calibration results click the Confirm button in the Calibration screen shown in step 2 above 7 The following prompt is displayed Insert the calibration sheet into the scanner once again as instructed scanner Adjustment Ver 2 30 Ee ad eed Gly el ica ie Insert the calibration sheet into the scanner Position so that the arrow is at the top 8 Click the OK button to start scanning The scanned data is displayed when
35. mponents may result in a fire hazard or electric shock If such items or fluids fall or are spilled inside the scanner immediately turn off the power remove the power plug from the power outlet and either contact the store where you purchased your scanner or your nearest Graphtec representative Do not insert your hands inside the scanner during a scanning operation or when a document is being fed e Moving parts inside the scanner may cause injuries If the scanner will not be used for an extended length of time such as at night turn off the power button as a safety precaution e In addition if the scanner will not be used for longer periods of time such as a long weekend remove the power plug from the power outlet as an additional safety precaution vii Maintenance and Inspection Precautions ZNWarning Be sure to turn off the power and remove the power plug PA from the power outlet before performing any cleaning operations Failure to do so may result in a fire hazard or electric shock Moreover there is a risk of injury if the scanner starts to move during a cleaning operation To clean the scanner use a cloth that has been dampened with neutral detergent and then well wrung out Do not use volatile solvents such as alcohol benzene or thinner to clean the scanner A volatile solvent coming into contact with any of the internal electrical components may result in a fire hazard
36. nter the value x distance on the document and the value y distance after the scan has taken place in this window The values entered here must be within the range of the distance correction Click the OK button to calculate the correction value The distance will be corrected the next time a document is scanned 3 5 3 5 Using the Carrier Sheet Use the carrier sheet according to the condition of the document to be scanned In the case of scanning the following types of media always place the document in the carrier sheet before loading it into the scanner e To scan a document that is smaller than A4 size or a document of non standard size e To scan a document that is as limp as or limper than a newspaper e To scan a document that tears or becomes damaged easily e To scan a document that is considerably damaged e To scan a document that is badly creased e To scan a curled document e To scan a transparent or translucent document e To scan a document to which other pieces of paper have been attached e When the target document cannot be properly advanced to the initial position of scanning because the target document is not flat or otherwise hard to load in the scanner As shown in the figure below place the document in the carrier sheet with the documents surface to be scanned face up against the transparent top sheet For scanning load the carrier sheet into the scanner with the document s target surface the tran
37. o approximately 16 m in length can be scanned However the actual document length that can be scanned is limited by the available memory hard disk or other data storage device of the computer to which the scanner is connected and also by the grade of the document being scanned Compatible Document Thicknesses for Scanning The CSX300 09 cannot scan a document that is thicker than 1 6 mm When using the carrier sheet ensure that the combined thickness of both the document and carrier sheet does not exceed 1 6 mm Moreover documents of an uneven thickness cannot be scanned Note The carrier sheet alone is 0 2 mm thick Media Grades e The scanning precision is guaranteed for the special chart Mylar used in the test see APPENDIX B SPECIFICATIONS e The compatible media types are listed below High grade paper 60 g m Tracing paper 50 to 55 g m Mylar 50 um Copy paper Diazo photo sensitive paper Be sure to use the carrier sheet when scanning a document where the ink or toner comes off when it is rubbed If the carrier sheet is not used there is a risk of the document feed path becoming stained and causing subseguent documents to become stained as well 3 2 Loading a Document How to use the document guides Insert the document the surface to be scanned face up into the scanner until the top edge of the document contacts the feed rollers At this time make sure that the document is straight and that it is
38. o discern any problem areas Launching the Scanner Adjustment Program 1 Connect the scanner to the computer switch on the scanner and then switch on the computer 2 Install Scanning Master 21 OPS112 if it is not already installed 3 Click the Start button then select Programs gt Scanning Master 21 gt Scanner Adjustment 4 Click Scanner Adjustment to launch the Scanner Adjustment program Scanner Adjustment Ver 2 30 5 Select the desired adjustment item from the Scanner menu 4 9 Calibration Before beginning calibration clean the transparent contact plates located inside the scanner and the surface of the document scanning table Any dust or dirt on these surfaces may affect the calibration results and the resulting image quality Check that the calibration sheet is free of any dust or dirt A Caution The calibration procedure will take some time Do not turn off the scanner while calibration is underway Accidentally turning off the scanner may result in damage that requires servicing Handle the calibration sheet with care so that it does not get bent To prevent soiling store it in its special storage box The calibration sheet is a consumable item It cannot be used if it is bent or soiled The calibration sheet is a paper product Do not attempt to clean it with any type of liquid cleaner Scanner Insertion direction t 1 Launch the Scanner Adjust
39. ondition of the document being scanned The document cannot be loaded e Scanning of the document stops half way through The document slips resulting in displaced images e The end of the document is not scanned Such problems may be avoided by taking the following corrective measures e Lower the scanning speed Follow the procedure given below to reduce the scanning speed using the values given in the following table as a guideline Quality When High Quality has been selected Thickness Resolution dpi mm 200 300 400 600 800 1200 ii Ath from the left 6th from the left 6th from the left 5th from the left 6th from the left Standard 6th from the left 5th from the left 4th from the left Standard Standard Standard Note These values are suggested as a guideline only The actual values will vary according to the type of document and its condition 1 Start up the Scanning Master 21 OPS112 software that is provided with your scanner and then display the Scan screen 2 Select the Options tab and then move the Scan Speed slider to the Low end of the scale e Support the document at the front and the back of the scanner Place tables or similar objects in front of and behind the scanner to support the document while it is being fed 3 4 3 4 Distance Correction Corrections to the distance can be achieved using the driver software The driv
40. ont View 1 Top cover 2 Paper sensors ie 3 Top cover open levers 4 Document guides Control Panel 5 POWER button LED blue 6 PAPER LED green 7 ERROR LED red 8 EJECT key Control Panel POWER button LED ol 0 button 4 D t gui 4 Document guides Pes 6 PAPER LED Dm 7 ERROR LED EJECT 8 EJECT key 9 STOP key 3 Top cover open levers Open the top cover to clean the document hold down unit and transparent contact plates These sense whether a document is present in the scanner Press these levers to open the top cover If the top cover is opened during a scanning operation the operation will be stopped compulsorily Use these guides to determine the position of a document when you load the document Controls the on off status of the power supply to the scanner Lit The scanner is turned on Flashing Flashes when the scanner is in power saving mode Unlit The scanner is turned off Lit Lights when a document has been loaded Flashing Flashes while image data is being scanned Unlit Normal status Local status Lit Lights to indicate a hardware error Flashing Flashes when any of the following occurs e A document is detected during the self test when the scanner is turned on e When a paper jam is detected e When the top cover is open e When the document length is shorter than the specifi
41. or electric shock Do not attempt to lubricate the scanner s mechanisms e Such action may impair the scanner s performance and cause the scanner to malfunction or break down e Such action may cause a fire hazard or electric shock due to a short circuit or overheating A Caution At least once a year remove the power plug from the power outlet and clean the prongs and surrounding areas A build up of dust may result in a fire hazard When cleaning or checking the inside of the scanner make sure that metallic objects such as a necklace or bracelet do not come into contact with any of the internal components e Such actions may result in injuries or an electric shock When removing a document that has become jammed inside the scanner take care not to cut your fingers on the edges of the document e Such actions may result in injuries viii WARNING Only computers or peripherals computer input output devices terminals printers etc certified as complying with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules may be attached to this product when this product is operated in a residential environment Operation with non certified peripherals is likely to result in interference to radio and TV FEDERAL COMMUNICATIONS COMMISSION RADIO FRE QUENCY INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
42. over A Caution Take care not to get your fingers caught in the top cover 4 4 4 5 Cleaning the Push Rollers 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 While rotating the push rollers wipe them clean using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung out 4 Wipe the push rollers once again using a soft dry cloth to remove all the moisture 5 Close the top cover as described in Section 4 1 Opening and Closing the Top Cover A Caution Take care not to get your fingers caught in the top cover 4 5 4 6 Cleaning the Image Sensors Transparent Contact Plates The scanner s image quality drops when the transparent contact plates over the image sensors become dirty so clean the image sensors whenever necessary 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 As shown below wipe off any soiled areas on the transparent contact plates using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung out Transparent contact plates 4 Wipe the transparent contact plates once again using a soft dry cloth to remove all the moisture 5 Close the top cover as described in Section 4 1 Opening and Closing the Top Cover A Ca
43. power SWitCh ssiri 1 3 N Notes on this manual s a s O OPSIT RE EE 2 15 ode stators AE AA OE N A 1 P PAPER LED oiiaii Ee Ses eeste gee ee 1 2 Paper senSOFS aiiin ee se ek ee 1 2 4 7 Part names and functions ee ee ee 1 2 POWER button ssc ees ee ee ee ee ee ee ee ee ee ee 1 2 Power cable ie ee RA ee RR ee ee 1 1 Power Inlet sis EE a RE aaa Ee 1 3 POWER LED ies see ees ee ese ee ee see ee ee ee ee ee ee 1 2 Power On and OF ee ee n nenen ernn 2 2 Power supply Connecting s es 2 1 Power saving mode iese ee ee ee 2 3 PREPARATIONS ees ee ee see ee ee se ee ee ee 2 1 Push rollers Cleaning ee ee 4 5 R Real VIEW Ese Es crs GE Des SG DEE ee Se ge 1 3 Recommended environment sesse 2 4 Registered trademarks ee ee ee ee S Scanner adjustment program s s s 4 9 Scanner calibration ou ee ee ee 4 9 Scanner to a computer Connecting 2 5 Scanner UNI ee RR RR 1 1 Scanner Assembling iese ee ee 1 4 Scanning Master 21 Application 2 15 Sensors Cleaning ee ee Re 4 7 Specifications EE es ae NS es be en N Ed A 2 Ee EE EE A 1 STOP key iese sede seg Ne se on ge ed 1 3 System requirements sees se ee 2 4 T TOP COVER OO KO 1 2 Top cover open levers ee ee ee ee 1 2 Top cover Opening and Closing 0 4 1 Transparent contact plates ee 4 6 TROUBLESHOOTING PROCEDURES 5 1 U Usage precautions ee ee
44. re are steps you can take to get your device working Browse my computer for driver software advanced Locate and install driver software manually 9 The screen shown below is displayed Click Browse and either select the DRIVER folder in the CD ROM drive or enter a CD ROM drive name and DRIVER using the keyboard Example For drive E enter E DRIVER Browse for driver software on your computer Search for driver software in this location EADRIVER F Include subfolders Installing driver software bo EE od 11 The screen shown below is displayed Click Install to proceed with the installation Would you like to install this device software Name Graphtec Imaging devices a Publisher Graphtec Corporation E Amays trust software from Graphtec install Corporation You should only install driver software from publishers you trust How can I decide 12 The screen shown below is displayed when the wizard has finished installing the driver Click the Close button to close the Found New Hardware wizard The software for this device has been successfully installed Windows has finished installing the driver software for this device Graphtec CSx300 09 a 13 The Windows Vista desktop appears and the scanner is recognized by the computer For Windows XP 1 2 5 Use the USB cable to connect the s
45. ribed in Steps 3 to 5 above The time required for calibration will vary according to the number of repeats specified 14 Perform Steps 8 to 10 once more and verify the calibration results A Caution If you perform the calibration procedure several times with no discernible results there may be a problem with the scanner itself In this case please contact the store where you purchased your scanner or your nearest Graphtec representative 4 11 CHAPTER 5 TROUBLESHOOTING PROCEDURES If the scanner seems to be operating abnormally perform the troubleshooting procedures described in this chapter before requesting a service call 5 1 The scanner Is turned on but doesn t operate at all Cause Remedy The power cable has come loose Insert the power plug firmly The scanner is connected to a power outlet Use only the rated power supply and supply voltage that does not provide the rated power supply or supply voltage The power outlet is not supplying a supply Check the power supply voltage 5 2 The scanner operates improperly after connection to the computer Cause Remedy Is the scanner properly grounded Make sure that the scanner is grounded Is the USB cable between the computer and Determine whether there are any problems with either of the the scanner working properly cable connectors e g a broken or bent pin and ensure that the cable is inserted firmly into the connectors I
46. s e 24 bit color 62 s e 24 bit color 75 s e 24 bit color 100 s Scanning precision 0 1 or 1 pixel whichever is larger Gradation Monochrome Bilevel intermediate tones dithering error diffusion Gray scale 256 shades Gray balance 256 shades Threshold value A DSP digital signal processor enables automatic setting of the threshold value monochrome scans only Color space sRGB compatible Sensor Total number of pixels 22 020 pixels Color 42 bits pixel Grayscale 14 bits pixel Light source LED RGB Interface USB 2 0 High speed Output Image data Rated power supply 100 to 120 200 to 240 VAC 10 50 60 Hz Operating environment Temperature 10 C to 35 C Humidity 35 to 80 RH non condensing Power consumption 60 W or less 5 W or less in power saving mode External dimensions approx 1097 W x 160 H x 322 D mm Weight Approx 26 kg 1 In actual scanning of the document is limited by the available memory and hard disk capacity of the computer and document condition Moreover the scanning of the long length is out of the guarantee The skew might be generated by the setting and the condition of the document and in this case there is a possibility to be able to hurt the document and not be able to scan In this case it becomes out of the guarantee please be carefully for the handling and the setting of the document 2 Notes on scanning precision The scanning precision may vary slightly depending on the
47. s the USB cable compliant with the USB 2 0 Ensure that you use a USB 2 0 compliant USB cable interface that you are using Is an add on USB card being used USB 1 1 add on cards are not supported Correct operation is not guaranteed when the scanner is connected to a USB port that is not the standard built in computer port 5 3 The control panel s red ERROR LED is lit Cause Remedy A ROM RAM or other hardware error occurred An internal error has occurred Contact the store where you during the scanner s self test purchased your scanner or your nearest Graphtec representative 5 4 The control panel s red ERROR LED is flashing Cause Remedy The scanner was turned on with a document left loaded inside it Open the cover and remove the document see Section 4 8 Removing a Jammed Document The top cover was opened during a scanning operation or while a document was left in the scanner Press the control panel s STOP button to cancel the error state Next remove the document by pressing the EJECT button to feed the document If the document is jammed Open the cover and remove the document see Section 4 8 Removing a Jammed Document The length of the actual document is longer than the document length setting made in the Scanning Arts SP driver The scanner s ERROR LED flashes when the end of the document is reached but this does not indicate
48. scanner by holding the top cover section as doing so may damage the scanner Always lift the scanner by holding the underside Take care not to get your fingers caught in the gap between the top cover and the scanner unit when opening and closing the top cover Top cover Opening the top cover gt Do not hold the rear section of the top cover when opening it Top cover Keep your hands away from the front of the scanner when closing the top cover Always ensure that you open the top cover and remove the cushion material before using the scanner See Section 4 1 Opening and Closing the Top Cover Scanner warm up A warm up period is not usually required for the CSX300 09 However if you plan to scan a color document in particular a document with many light colors we recommend that you allow the scanner to warm up for 10 minutes before scanning the document II CONTENTS TO ENSURE SAFE AND CORREGT USE risica sd candi tineiii dis He i SAFETY PRECAUTIONS Installation se de MR EE ER N EE EN ii Power Supply Precauti0On S sisie Ane didatninednigi Minka iin ins iv Handing dese el N N EE EE vi Maintenance and Inspection Precautions ese ee ee Re Re ee ee Re ee viii INTRODUCTION Nee ES EN EE N ER ER EE EE Registered Trademarks EE EE ei EES ee eg Ke a edie tied l Go o V d fo IE N RE EE International ENERGY STAR Program esse esse ee sees ese ee ee ee ee ee ee ee dee eke eke ee ee ee Us
49. scanning is complete Colors may differ slightly for individual sensors to make it easier to identify problem areas in calibration This does not indicate a defect Check that there are no vertical streaks such as white patches in the scanned data Streaks occur when calibration is not performed correctly due to contamination by dust or dirt 9 If the data is normal calibration is complete Click the Close button and exit the Scanner Adjustment Program 10 If any abnormal data is observed specify the problem areas as follows Select Calibration from the Scanner menu and then select Specified Part in the Calibration screen Calibration xj Close Confirm Clear 11 The mouse arrow cursor changes to a cross cursor when moved over the data Click the left mouse button with the mouse positioned over the streak data The selected area is shown in blue Repeat this procedure for any additional streaks Areas that have been selected shown in blue can be deselected by clicking the left mouse button again To deselect all selected areas click the Clear button Calibration 12 Once all the required areas have been specified remove the calibration sheet and clean the transparent contact plate and document scanning table surfaces Check the calibration sheet for dust and dirt 13 Click the Execute button and then follow the instructions displayed on the screen The procedure will be the same as that desc
50. sparent top sheet face up top surface White surface Target document background surface the surface to be scanned faces up Checkpoint When handling the carrier sheet be very careful not to scratch or otherwise damage it If you use the carrier sheet when scanning color documents the colors may shift slightly in some cases 3 6 CHAPTER 4 DAILY MAINTENANCE 4 1 Opening and Closing the Top Cover 1 Turn off the scanner 2 Using both hands push up the left and right open levers on the top cover to unlock them While still holding on to the levers open the cover fully approximately 47 degrees 3 When the top cover is fully open the fixing stay operates to hold the top cover in place Closing the top cover 1 Press the open cover down gently with both hands to close it 2 Check that the left and right open levers are locked into position ommi If the levers are not locked correctly the ERROR LED flashes and a scanning operation cannot be performed A Caution Take care not to get your fingers caught when opening or closing the cover 4 2 Cleaning the Feed Rollers 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 While rotating the feed rollers wipe them clean using a soft cloth that has been moistened with water or a neutral detergent diluted with water and firmly wrung out 4 Wipe the feed roll
51. t 4 Use with a system configuration below the recommended specifications will affect j the scanning speed and prevent the scanner from operating to its specified capabilities Moreover colors may not be displayed correctly if the number of colors that the monitor can display is 256 or less To edit an A1 size or larger grayscale document with a resolution of 400 dpi or higher or a 24 bit color document you may need more than the recommended memory sizes above 2 4 2 4 Connecting the Scanner to a Computer A USB cable is used to connect the scanner to the computer via the respective USB interface connectors The connectors at the computer and scanner ends of the USB cable have different shapes Make sure that the cable is oriented correctly before making the connection Make sure that both the scanner and the computer are in the power off status when connecting them USB interface N USB cable EN WD Daa IE 8 sl 6 Computer Important A Caution Make sure that the USB cable is firmly inserted into the interface connectors The operation of the scanner cannot be guaranteed in the following cases When the cable is connected to a USB hub or an add on USB board When you are using a custom built computer or one that you have modified When you are using a cable that is longer than 3 meters in length Please use th
52. t Windows 2000 Professional XP Professional XP Home Edition or Vista Installation procedure The following steps are explained using the Windows 2000 screens 1 Start up Windows 2000 2 Insert the CD ROM supplied with the scanner into the CD ROM drive 3 Select Run from the Start menu on the Windows desktop d 4 hd Windows 4 Enter the CD ROM drive name and English OPS112 SETUP EXE as the name of the file that you wish to open Example For drive E enter E English OPS112 SETUP EXE in the box 5 Click OK to run the OPS112 setup program From this point on follow the set up program s instructions to install the OPS112 application If the application has been properly installed Scanning Master 21 will be added to the Start menu on the Windows desktop OER For more details open the README TXT file provided on the CD ROM 2 15 CHAPTER 3 LOADING A DOCUMENT 3 1 Compatible Document Types Because the scanner scans a document while feeding it the document types that it can scan are subject to the following restrictions Compatible Media Widths for Scanning Documents with a maximum width of 965 mm Size ANSI Architectural Size ANSI Engineering A 9x 12 in A 8 5x 11 in B 12 x 18 in B 11 Xx 17 in C 18 x 24 in Cc 17 x 22 in D 24 x 36 in D 22 x 34 in E 36 x 48 in E 34 x 44 in Compatible Media Lengths for Scanning Documents up t
53. tlet and either contact the store where you purchased your scanner or your nearest Graphtec representative e Use of the scanner in such a condition may result in a fire hazard or electric shock Do not use flammable aerosols or similar products in the vicinity of the scanner e The gas contained in the spray may cause a fire hazard or electric shock if it comes into contact with the scanner s internal electrical components Before moving the scanner make sure that the power A button is in the off position and that the power plug has been removed from the power outlet e If the scanner is moved while it is still plugged into the power outlet the power cable may be damaged and cause a fire hazard or electric shock If the scanner is damaged from being dropped or other impact turn off its power and remove the power plug from the power outlet Use of the scanner in such status may result in a fire hazard or electric shock Request repair by contacting the store where you purchased your scanner or your nearest Graphtec representative Never try to perform repair yourself Repair work by inexperienced personnel is extremely dangerous vi A Caution Take care not to drop metallic items such as paper clips or staples or spill water other fluids or flammable solvents alcohol benzene thinner etc inside the scanner e Metallic items or fluids coming into contact with the internal electrical co
54. tments have been After opening the Tools menu of the driver program Scanning made to ensure scanning precision for a Master 21 provided with your scanner select the Distance document of a different paper type The Correction function to adjust the precision scanning precision varies according to the type of document 5 12 Stripes or moire patterns which are not in the original document appear in the scanned data Cause Remedy The scanned document contains filled or Depending on the resolution selected data that is comprised shaded areas of filled or shaded areas may be scanned in as stripes or moir patterns This is not due to a scanner malfunction Note however that the vividness of the stripe and moir patterns can be lessened by changing the resolution 5 13 The scanned image data is distorted Cause Remedy The scanner s image scanning quality has Perform calibration see Section 4 9 Scanner Calibration deteriorated Is the scanner properly grounded Make sure that the scanner is grounded n 5 14 The scanned image data is patchy Cause Remedy The scanner s image scanning quality has Perform calibration see Section 4 9 Scanner Calibration deteriorated You are using a carrier sheet with a color Don t use the carrier sheet with color documents document 5 15 The document cannot be fed correctly Cause Remedy The document
55. tween sensors 2 and 3 Image sensor position Markings on the Data is missing Original Deviation caused document by the specifications Joint between sensors 3 and 4 Joint between sensors 4 and 5 Control panel side al ra document scanning table z e Document feed direction A Caution software s display screens Because the document is loaded face up Sensor 1 is the leftmost sensor in the driver 5 9 Smudges not appearing in the original document appear in the scanned data Cause Remedy The image scanned has a glossy surface such as a photograph Documents with a glossy surface should be scanned by placing them inside the carrier sheet 5 10 The color intensity of the image data differs Cause Remedy The scanner contains five contact image sensors the characteristics of which have been adjusted However some variation in color intensity may occur depending on the type of document scanned Adjust the color using the color correction function in the driver software provided with your scanner One adjustment method is to make similar colors all the same color The document scanned was creased or curled Creased or curled documents should be scanned by placing them inside the carrier sheet 5 3 5 11 The document length differs from the scanned data length Cause Remedy Distance correction adjus
56. uter sleeps ra Personalization Change size of on screen items Adjust screen resolution How to correct monitor flicker refresh rate Scanners and Cameras View scanners and cameras Scan a document or picture Keyboard Change cursor blink rate Check keyboard status Device Manager View hardware and devices Update device drivers 2 Click Hardware and Sound to display the screen shown below 3 Click Scanners and Cameras to display the screen shown below on then choose Refresh Scanners and Cameras a Refresh AddDevice Scan Profiles Properties Do I need to use this to install my scanner or camera it Os Check that Graphtec CSX300 09 is displayed here 2 12 For Windows XP 1 Launch the Control Panel using the Start menu on the Windows desktop 2 The screen shown below is displayed when you click on the Printers and Other Hardware icon Printers and Other Hardware File Edit View Favorites Tools Help See Also T Add Hardware amp Display Sounds Speech and Audio Devices amp Power Options HA System Troubleshooters Hardware 2 Printing Pick a task B view installed printers or fax printers B Add a printer or pick a Control Panel icon Game Controllers lt gt Keyboard Home or Small Office Networking a 9 Mouse Phone and Modem Options m Fe Print
57. ution Take care not to get your fingers caught in the cover Do not use a commercial cleaner for office equipment a glass cleaner or chemical solvents such as solutions containing alcohol Moreover although the transparent contact plate is not a maintenance part that requires periodic replacement it is a consumable part because its surface may receive slight scratches due to minute particles of dust and other foreign matter If document scanning produces unsatisfactory results unexpected white or black streaks in the data due to scratches on the transparent contact plate or other reasons please perform the calibration procedure see Section 4 7 Scanner Calibration If the scanning results do not improve after calibration the transparent contact plate s will need to be replaced 4 7 Cleaning the Sensors Accumulated dust on the paper sensors or on the document size detection sensors may prevent the document from being scanned correctly The sensors must be cleaned when necessary 1 Turn off the scanner 2 Open the top cover as described in Section 4 1 Opening and Closing the Top Cover 3 Wipe the two paper sensors or the five document size detection sensors using a cotton swab document size Paper sensors detection sensors 4 Close the top cover as described in Section 4 1 Opening and Closing the Top Cover A Caution Take care not to get your fingers caught in the top cover Use

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