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MX299Q LCD Monitor User Guide

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1. This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Coma As an Energy Star Partner our company has determined that this product meets the Energy Star guideli
2. if 1 the product is repaired modified or altered unless such repair modification of alteration is authorized in writing by ASUS or 2 the serial number of the product is defaced or missing ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies and are used only for identification or explanation and to the owners benefit without intent to infringe Notices Federal Communications Commission Statement
3. K System Setup ASUS LCD Monitor MX299Q Standard Mode Theater Mode Game Mode Night View Mode sRGB E Menu e Scenery Mode This is the best choice for scenery photo displaying with SPLENDID Video Intelligence Technology e Standard Mode This is the best choice for document editing with SPLENDID Video Intelligence Technology e Theater Mode This is the best choice for movie watching with SPLENDID Video Intelligence Technology e Game Mode This is the best choice for game playing with SPLENDID Video Intelligence Technology e Night View Mode This is the best choice for playing dark scene game or watching dark scene movie with SPLENDID Video Intelligence Technology e sRGB Mode This is the best choice for viewing photos and graphics from PCs i 4 Inthe Standard Mode the Saturation Skin Tone Sharpness and ie ASCR functions are not user configurable In the SRGB Mode the Saturation Color Temp Skin Tone Sharpness Brightness Contrast and ASCR functions are not user configurable 2 Color Select the image color you like from this function ASUS MX299 B Splendid Brightness 90 gt Image Saturation 50 gt Sound Hue 50 gt Input Select Color Temp User Mode gt xX System Setup Skin Tone Natural gt Gamma 2 2 gt Color Reset gt Moe J menu Bext e Brightness The adjusting range is from 0 to 100 The button is also
4. a hotkey to activate this function e Contrast The adjusting range is from 0 to 100 e Saturation The adjusting range is from 0 to 100 Hue Shift the image color between green and purple e Color Temp Contain three preset color modes Cool Normal Warm and one User Mode Chapter 3 General Instruction Skin Tone Contain three color modes including Reddish Natural and Yellowish Gamma Set the color mode to 2 2 or 1 8 Color Reset e Current mode color reset Reset the color settings of current color mode to the factory default value All modes color reset Reset the color settings of all color modes to the factory default value Z In the User Mode colors of R Red G Green and B Blue are user configurable the adjusting range is from 0 100 3 Image Set the image related setting from this menu ASUS MX299 Splendid Sharpness 50 gt amp Color Trace Free 60 gt ime Aspect Control Full gt Sound ASCR OFF gt Input Select XX System Setup Move E Menu s Exit Sharpness Adjust the picture sharpness The adjusting range is from 0 to 100 Trace Free Speed up the response time by Over Drive technology The adjusting range is from lower 0 to faster 100 Aspect Control Adjust the aspect ratio to Full 4 3 OverScan 1 1 The OverScan is available only for HDMI source ASCR Turn on or off the dynamic con
5. cohol or acetone Use a cleaner intended for use with the LCD Never spray cleaner directly on the screen as it may drip inside the monitor and cause an electric shock The following symptoms are normal with the monitor The screen may flicker during the initial use due to the nature of the fluorescent light Turn off the Power Switch and turn it on again to make sure that the flicker disappears You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen will recover slowly or you can turn off the Power Switch for hours When the screen becomes black or flashes or cannot work anymore contact your dealer or service center to fix it Do not repair the screen by yourself Conventions used in this guide N WARNING Information to prevent injury to yourself when trying to l complete a task S A CAUTION Information to prevent damage to the components when trying to complete a task IMPORTANT Information that you MUST follow to complete a task NOTE Tips and additional information to aid in completing a task NIP vi Where to find more information Refer to the following sources for additional information and for product and software updates 1 ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software pro
6. ct the signal cable and make sure that none of white does not look white the pins are bent Perform Reset via OSD Adjust the R G B color settings or select the Color Temperature via OSD No sound or sond is low Make sure the audio cable is properly connected to the monitor Adjust the volume settings of both your monitor and computer Make sure the computer sound card driver is properly installed and activated ASUS LCD Monitor MX299Q 3 8 3 4 Supported Timing List VESA IBM Modes Support Timing DVI HDMI MHL and DisplayPort inputs Resolution Refresh Rate Horizontal Frequency CEA 861 Formats Supported Timing HDMI MHL and DisplayPort input Resolution Refresh Rate Horizontal Frequency The modes not listed in the above tables may not be supported For optimal resolution we recommend that you choose a mode listed in the above tables Chapter 3 General Instruction
7. ducts Refer to http www asus com 2 Optional documentation Your product package may include optional documentation that may have been added by your dealer These documents are not part of the standard package 1 1 Welcome Thank you for purchasing the ASUS LCD monitor The latest widescreen LCD monitor from ASUS provides a crisper broader and brighter display plus a host of features that enhance your viewing experience With these features you can enjoy the convenience and delightful visual experience that the monitor brings you 1 2 Package contents Check your package for the following items LCD Monitor Monitor Base Quick Start Guide Warranty Card 1x Power Cord 1x Power Adapter 1x DVI Cable Dual Link 1x HDMI Cable 1x MHL Cable AAAS RRA SAS 1x Audio Cable AN If any of the above items is damaged or missing contact your retailer immediately ASUS LCD Monitor MX299Q 1 1 1 3 Monitor introduction 1 3 1 Front view 0 V MENU 1 D QuickFit Button This is a hotkey to activate the QuickFit function designed for alignment The QuickFit function contains 7 pages of common grid patterns paper sizes and photo sizes See page 1 5 for details 2 B Button Use this hotkey to switch from six video preset modes Scenery Mode Standard Mode Theater Mode Game Mode Night View Mode and sRGB with SPLENDID Video Intelligence Technology Exit the OSD m
8. enu or go back to the previous menu as the OSD menu is active 3 lt gt VW Button Press this button to decrease the value of the function selected or move to the next function This is also a hotkey for Volume adjustment 4 MENU Button Press this button to enter the OSD menu Press this button to enter select the icon function highlighted while the OSD is activated 1 2 Chapter 1 Product Introduction 5 A Button Press this button to increase the value of the function selected or move to the previous functions This is also a hotkey for Brightness adjustment 6 Input Select Button Use this hotkey to switch from input signal T Power Button Power Indicator Press this button to turn the monitor on off The color definition of the power indicator is as the below table Status Description White Amber Standby mode OFF ASUS LCD Monitor MX299Q 1 3 1 4 1 3 2 Back view noaF w DN DisplayPort DC in Port DVI Port HDMI MHL Port Audio in Port Earphone out Port Control Buttons Kensington Lock Chapter 1 Product Introduction 1 3 3 QuickFit function The QuickFit function contains three patterns 1 Grid 2 Paper size 3 Photo size 1 Grid pattern Facilitates designers and users to organize content and la
9. he monitor For optimal viewing we recommend that you look at the full face of the monitor then adjust the monitor to the angle that is most comfortable for you Hold the stand to prevent the monitor from falling while changing its angle You can adjust the monitor s angle from 5 to 20 5 20 Chapter 2 Setup 3 1 OSD On Screen Display menu 3 1 1 How to reconfigure 74 6 MX299 amp Color Image Sound Input Select Scenery Mode Standard Mode Theater Mode Game Mode Night View Mode XK System Setup sRGB gt Move E Menu s Exit 1 Press the MENU button to activate the OSD menu 2 Press Y and A to navigate through the functions Highlight and activate the desired function by pressing the MENU button If the function selected has a sub menu press V and A again to navigate through the sub menu functions Highlight and activate the desired sub menu function by pressing the MENU button Press W and A to change the settings of the selected function To exit the OSD menu press the button Repeat step 2 and step 3 to adjust any other function 3 1 2 OSD Function Introduction 1 Splendid This function contains six sub functions that you can select for your preference Each mode has the Reset selection allowing you to maintain your setting or return to the preset mode ASUS MX299 amp Color Image x Sound Input Select X
10. nes for energy Curie efficiency ENERGY STAR Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications This class B digital apparatus complies with Canadian ICES 003 Safety information Use only the AC DC adapter model ADP 65GD B amp EXA1203YH Before setting up the monitor carefully read all the documentation that came with the package To prevent fire or shock hazard never expose the monitor to rain or moisture Never try to open the monitor cabinet The dangerous high voltages inside the monitor may result in serious physical injury If the power supply is broken do not try to fix it by yourself Contact a qualified service technician or your retailer Before using the product make sure all cables are correctly connected and the power cables are not damaged If you detect any damage contact your dealer immediately Slots and openings on the back or top of the cabinet are provided for ventilation Do not block these slots Never place this product near or over a radiator or heat source unless proper ventilation is provided The monitor should be operated only from the type of power source indicated on the label If you are not sure of the type of power supply to your home consult your dealer or local power company Use the ap
11. ntly i 4 Press and hold the MENU key for 5 seconds to enable or disable this co Key Lock function e Information Show the monitor information e Language Select OSD language e Information Display the monitor information e Power Indicator Turn the power LED indicator on off e Auto source detection Automatically detects the active source input ff A screen message pops up at turning on the power It is lt recommended to select On for auto detection To exit this message press MENU button This message revives after reseting the OSD menu Auto Source Detection O On Recommend y Off Default A Menu Exit e All Reset Selects Yes to revert all settings to the factory default mode ASUS LCD Monitor MX299Q 3 5 3 2 Specifications Model MX299Q Panel Size 29 W 73 025 cm Max Resolution 2560 x 1080 Brightness Typ 300 cd m Intrisinc Contrast Ratio Typ 21000 1 Dynamic Contrast Ratio Typ Z80 000 000 1 Viewing Angle CR 10 178 H 178 V Color Saturation 72 NTSC 100 sRGB Display Colors 16 7 Millions Response Time Typ lt 5 ms Gray to Gray DisplayPort input Yes HDMI MHL Port Yes MHL 2 0 DVI Input Yes Dual Link Speaker Earphone Power Consumption Yes 3 W x 2 Yes 3 5 mm Mini jack Power On lt 55 W Energy Star lt 28 W Standby lt 0 5 W P
12. ower Off lt 0 5 W Tilt 5 20 Phys Dimension WxHxD 700 2 x 391 x 215 1 Box Dimension WxHxD 814 x 506 x 159 Net Weight Esti 5 5 kg Gross Weight Esti 8 1 kg Voltage Rating AC 100 240 V External Energy Star 6 0 UL cUL CB CE ErP FCC CCC BSMI Gost R C Tick VCCI J MOSS RoHS WEEE Windows 7 8 WHQL Green ASUS Regulation Approvals Specifications are subject to change without notice Chapter 3 General Instruction 3 3 Troubleshooting FAQ Problem Possible Solution Power LED is not ON Press the button to check if the monitor is in the ON mode Check if the power cord is properly connected to the monitor and the power outlet The power LED lights amber and Check if the monitor and the computer are in the there is no screen image ON mode Make sure the signal cable is properly connected the monitor and the computer Inspect the signal cable and make sure none of the pins are bent Connect the computer with another available monitor to check if the computer is properly working Screen image is too light or dark Adjust the Contrast and Brightness settings via OSD Screen image bounces or a wave Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer Move electrical devices that may cause electrical interference Screen image has color defects Inspe
13. propriate power plug which complies with your local power standard Do not overload power strips and extension cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where it may become wet Place the monitor on a stable surface Unplug the unit during a lightning storm or if it will not be used for a long period of time This will protect the monitor from damage due to power surges Never push objects or spill liquid of any kind into the slots on the monitor cabinet To ensure satisfactory operation use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 240V AC The socket outlet shall be installed near the equipment and shall be easily accessible If you encounter technical problems with the monitor contact a qualified service technician or your retailer Care amp Cleaning Before you lift or reposition your monitor it is better to disconnect the cables and power cord Follow the correct lifting techniques when positioning the monitor When lifting or carrying the monitor grasp the edges of the monitor Do not lift the display by the stand or the cord Cleaning Turn your monitor off and unplug the power cord Clean the monitor surface with a lint free non abrasive cloth Stubborn stains may be removed with a cloth dampened with mild cleaner Avoid using a cleaner containing al
14. trast ratio function ASUS LCD Monitor MX299Q 3 3 4 5 6 3 4 Sound Adjust the sound settings to your preference ASUS MX299 B splendid amp Color Image Input Select X System Setup A v Move Input Select Volume Mute Source E Menu s Exit 50 gt OFF gt DisplayPort gt Select the input source from DVI HDMI MHL or DisplayPort ASUS MX299 B splendid amp Color Image Sound XK System Setup a v Move System Setup DVI HDMI MHL DisplayPort 6 Menu s Exit Adjust the system configuration ASUS MX299 amp splendid amp Color Image Sound Input Select a wv Move Splendid Demo Mode ECO Mode OSD Setup Key Lock Information Language Power Indicator menu S exit OFF gt OFF gt gt gt gt English gt gt 1 2 Chapter 3 General Instruction ASUS MX299 8 Splendid Auto Source Detection gt amp Color All Reset gt Image Sound Input Select 2 2 Move Menu Ls Exit e Splendid Demo Mode Activate the demo mode for the Splendid function e ECO Mode Activate the ecology mode for power saving e OSD Setup Adjust the horizontal postition H Position vertical position V Position OSD Timeout DDC CI and Transparency of the OSD screen e Key Lock Select On to lock all buttons including the Power button to prevent from being touched accide
15. ya BE MX299Q LCD Monitor User Guide HIGH DEFINITION MULTIMEDIA INTERFACE Table of contents NOTICES i casacecestcsstsesastecnssiscacadtssstsessatssnsstssasiedsocusieseesuasiocosnscanteiniaieasteasessnatis iii Safety NOMA ON 2251608 nent nt te nel dhiducaesceveies iv Care amp CIGaning seen uen v 1 1 Welcome sssssssssssssn 1 2 Package contents 1 3 Monitor introduction 1 3 1 Front view 1 3 2 Back view 1 3 3 QUICK FIT function eri a Neck en 2 1 Assembling the base sens 2 2 Connecting CAaDleS ssssnenanens 2 3 Detaching the base sens 2 4 Adjusting the monitor siennes 3 1 OSD On Screen Display menu cssececeseeeseeeeeeeeteeeeeeseeneeeees 3 1 1 HOW to reconfigure seeeesseceeesseeeeeeeeeeeeeneenereneneesetats 3 1 2 OSD Function Introduction 3 2 Specifications ssa rss snster stress cdactasesessecptensecevesectscecstcce 3 3 Troubleshooting FAQ 3 4 Supported Timing LiSt 258828828 seras Copyright 2013 ASUSTeK COMPUTER INC All Rights Reserved No part of this manual including the products and software described in it may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means except documentation kept by the purchaser for backup purposes without the express written permission of ASUSTeK COMPUTER INC ASUS Product warranty or service will not be extended
16. yout on one page and achieve a consistent look and feel Alignment Grid 2 Paper size Provides users to view their documents in real size on the screen 3 Photo size Provides photographers and other users to accurately view and edit their photos in real size on the screen ag 8x10 5x7 ASUS LCD Monitor MX299Q 1 5 2 1 2 1 Assembling the base To assemble the base 1 Carefully put the front of the monitor face down on a clean table 2 Attach the base to the stand 3 Use a coin to lock the base to the stand tightly The monitor is now ready for connection i 4 We recommend that you cover the table surface with soft cloth to prevent CA damage to the monitor 2 2 Connecting cables Connect the cables you need based on the introductions on chapter 1 3 2 page 1 4 Chapter 2 Setup 2 3 Detaching the base To detach the base 1 Disconnect power and signal cables Carefully put the front of the monitor face down on a clean table 2 Use a coin to unlock the base 3 Detach the base from the stand We recommend that you cover the table surface with soft cloth to prevent damage to the monitor Hold the base while removing the screw ASUS LCD Monitor MX299Q 2 2 2 3 2 4 Adjusting t

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