User`s Guide TracVision® M5/M7 Control Panel Configuration
Contents
1. Figure 3 16 DISH 1000 129 Expected Check Switch Results on TV Screen Port 1 2 3 Satellite 119 110 129 Trans OK OK OK Status Reception Verified Switch SW64 Figure 3 17 DISH 500 Expected Check Switch Results on TV Screen Port 1 1 2 2 Satellite 119 119 110 110 Trans Odd Even Odd Even Status Reception Verified Switch SW42 TracVision M5 M7 User s Guide Chapter 3 Settings Figure 3 18 ExpressVu Expected Check Switch Results on TV Screen Port 1 1 2 2 Satellite 91 91 82 82 Trans Odd Even Odd Even Status Reception Verified Switch SW21 NOTE If you installed just one ExpressVu satellite the TV screen will display an error message instead this is normal 8 Exit the menu and allow the receiver to download the program guide NOTE You do not need to configure the receiver again unless you add another receiver you reconfigure a receiver for home use or you move to a different DISH 1000 satellite coverage area see DISH 1000 Required for TurboHD Service on page 15 im p TracVision M5 M7 User s Guide Chapter 3 Settings DIRECTV Dual Sat Mode Setup This section explains how to configure the TracVision system to track the DIRECTV 101 and 119 satellites Use the flowchart in Figure 3 19 to configure the TracVision system for DIRECTV Dual Sat Mode For operation instructions2. Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return m Get Antenna Status Yes Next Return Control Antenna Yes Next Return m Select Next until Set instant on off is displayed Set instant on off Yes Next Return instant mode ON Select On or Off as required then select Enter TracVision M5 M7 User s Guide Chapter 3 Settings Adjusting Display Brightness You can adjust the brightness of the MCP s LCD screen to suit your preferences Use the flowchart in Figure 3 10 if you wish to adjust the display brightness Figure 3 10 Setting Display Brightness Default Display Menu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Oo Get Antenna Status Yes Next Return Select Next until Set Brightness is displayed Set Brightness Yes Next Return Min Bright Max kkkkkkkkkxk Press to Press to Press to Dim Accept Brighten TracVision M5 M7 User s Guide Chapter 3 Settings DISH Network ExpressVu Setup This section explains how to configure the TracVision system for DISH 1000 DISH 500 or ExpressVu use For operation instructions and additional information on DISH modes refer to Changing Channels and Switching Between Satellites Circular Versions on page 15 Step 1 Configure the TracVision Sys
3. Use the flowchart in Figure 3 28 if you wish to restart the TracVision system Figure 3 28 Restarting the TracVision System Default Display enu Install Satellite Yes Next Return Select Next until Restart Antenna is displayed Restart Antenna Yes Next Return Antenna Restarted TracVision M5 M7 User s Guide Chapter 4 Troubleshooting 4 Troubleshooting This chapter identifies potential basic problems along with their possible causes and solutions It also explains how to get technical support Contents Five Simple CHECKS ae auti tolit bt ibn e e 59 Troubleshooting Mattb akal Dir il a a e 60 Causes and Remedies for Operational Issues 61 Technical SUpport mr TR Rs 65 im TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Five Simple Checks If you are experiencing a problem receiving satellite TV with your TracVision system perform the five simple checks below TIP You can also try resetting the satellite TV receiver Turn off and unplug the receiver wait one minute then plug it back in and turn it back on Can the antenna see the satellite The antenna requires an unobstructed view of the sky to receive satellite TV signals Common causes of blockage include trees buildings bridges and mountains Is there excessive dirt or moisture on the antenna dome Dirt buildup or moisture on the dome can reduce satellite reception Clean the exteri
4. Required for Three or More Receivers and All Custom Dual Sat Setups Circular TracVision M5 M7 systems with three or more receivers require the use of a multiswitch Since multiswitches interfere with communications between the receivers and the antenna the system must be set up in Manual mode When manual mode is enabled you can use the receiver s remote control to change channels on the currently selected satellite If you need to switch satellites simply use the buttons on the front of the MCP see Figure 2 13 and Figure 2 14 You can use the receivers remote controls to switch between the channels on the currently selected satellite Figure 2 13 Dual Sat Manual Mode Receiver MCP Controls Switchplate Buttons used to switch satellites All Receivers Multiswitch Changes channels on current satellite Pm Press for Sat B Satellite Being Tracked TracVision M5 M7 User s Guide Chapter 2 Operation Changing Channels and Switching Between Satellites Linear Versions During installation your TracVision system should have been set up to track the satellite s of your choice and the channel guides for your selected satellite service should have been downloaded Since some channels might be located on another satellite changing channels might require switching between satellites Switching satellites occurs automatically with most TracVision system configurations However if the TracVision sys
5. s el lt s e amp s s o Oo amp S oa S S S 5 8 E 2 L 8 8 8 x 8 5 8 8 EJE 8 E J T olo S o s3 S29 m c sS 9 3 38 8 3S 3 8 S o Cf e EIEI 8 8 3 2 ES 8 o ac o S S X TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Causes and Remedies for Operational Issues This section addresses the most common operational issues that can affect the performance of the TracVision M5 M7 system If your TracVision system requires service you can visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice Receiver Fault or Improper Receiver Configuration Receiver Fault Your satellite TV receiver might be set up incorrectly or defective First check the receiver s configuration to ensure it is set up for the desired programming In the case of a faulty receiver refer to your selected receiver s user manual for service and warranty information Improper Receiver Configuration Linear Versions Only To enable automatic satellite switching the receiver s must be set up for the same satellites and in the same order they are set up in the antenna NOTE Linear TracVision systems with a multiswitch installed require switching satellites using the MCP which does not require receiver configuration TracVision Satellite Receiver Satellite DiSEgC Setting Satellite A Alterna
6. Current State Press any button to return Control antenna Yes Next Return Man control antenna Yes Next Return Adjust Azimuth Elevation Set sleep on off Yes Next Return Sleep Mode On Off Set instant on off Yes Next Return Set Instant On Mode On Off Set lat long Yes Next Return Set Latitude Longitude Sat frequency scan Yes Next Return Update Frequency Data t Configure satellite Yes Next Return Set Frequency Symbol Rate FEC Code and Network ID Reset to factory Yes Next Return Reset system to factory default satellites brightness t TracVision M5 M7 M9 only Upgrade software Yes Next Return Set brightness Yes Next Return Min Bright Max KKKKKKKKKKKKK Set Display Brightness RF Use Jack Main HALT Return System halted Main Flash Port RF Flash Port lt gt Use the latest version of the KVH Flash Update Wizard to upgrade the software Return to Get Antenna Status RESEHREEHRHHEEHHEERHEREHEREEEHEEEENEEEHEEEEREEERRRRUUUT n unnuuuuuuuunas umuuuumuuuus a Pere rrr rrr the TracVision M5 M7 User s Guide TracVision M5 M7 MultiSat Control Panel Configuration User s Guide This user s guide provides all of the basic information you need to operate set up and troubleshoot the TracVision M5 M7 satellite TV antenna syste
7. Longitude Installing DISH sats Restarting Antenna Please Run Check Switch TracVision M5 M7 User s Guide Chapter 3 Settings Figure 3 12 Configuring ExpressVu Default Display IMPORTANT Choose Auto for Menu configurations if 1 or 2 receivers are connected choose Manual if 3 or more receivers are connected Install Satellite Set Sat Switch T Next Return e a wire ype Ves gt Auto GManuaDcancel Circular Cir gt or Linear Lin Return Set el Lat Long Next Return Service DIRECTV Yes Next Cancel Press or to toggle each digit to the desired value then press Enter to accept each digit Service DISH Yes Cancel Latitude 2 Ente C 7 Service ExpressVu Yes Next Cancel Oooo Press or to toggle each digit to the desired value then press Enter to accept each digit Longitude L O nteb C 7 Installing EXVU sats 91 and 82 Restarting Antenna Please Run Check Switch AN TracVision M5 M7 User s Guide Chapter 3 Settings Step 2 Configure the Receiver s NOTE If you are connecting multiple receivers repeat this process for each additional receiver You will need to connect each receiver one at a time to the RF1 cable and perform the steps below Then once you have completed this process for each receiver you can reconnect them as desired 1 Ensur
8. TIP Refer to Displaying the Calculated Skew Angle on page 30 to determine the skew angle for the currently selected satellite If you wish to determine the average skew angle for two or three satellites see European Tri Sat Mode Setup on page 48 or Linear Dual Sat Mode Setup on page 50 TIP For information on how skew works see LNB Skew Angle on page 8 A CAUTION To avoid bodily injury be sure to turn off the antenna and disconnect power to all wired components 1 Using a Phillips head screwdriver remove the screws securing the radome Then remove the radome and set it aside in a safe place 2 Locate the LNB assembly on the back of the antenna reflector Figure 3 3 Location of LNB on Back of Antenna Reflector Reflector TracVision M5 M7 User s Guide Chapter 3 Settings 3 Using a 2 mm allen hex key loosen the two M4 socket set screws securing the LNB The location of the screws varies according to TracVision model refer to Figure 3 4 or Figure 3 5 Figure 3 4 TracVision M5 Set Screws Reflector M4 Socket Set Screws M4 Socket Set Screws Reflector TracVision M5 M7 User s Guide Chapter 3 Settings 4a TracVision M5 Only Adjust the LNB clockwise or counter clockwise until the skew arrow on the LNB points to the skew angle that you determined earlier Due to label constraints if the skew angle is greater than 15 you need to subtract 180 to get the equ
9. The TracVision M5 M7 system includes the following components Antenna Unit The antenna unit houses the antenna positioning mechanism LNB low noise block and control elements within a radome Weathertight TRAGVISION connectors join the power signal and control d cabling from the belowdecks units Switchplate The switchplate controls power to the antenna via the On Off switch MCP MultiSat Control Panel The MCP is the system s user interface providing access to the system and its functions through an LCD with three buttons The MCP serves as the system s junction box and allows you to configure and operate the antenna TracVision M5 M7 User s Guide Chapter 1 Introduction System Features Your TracVision M5 M7 system uses integrated DVB technology to quickly acquire and track the correct satellite switch between your selected satellites and send TV signals to the receiver In motion Tracking The TracVision system uses a state of the art actively stabilized antenna Once the satellite is acquired the antenna s internal gyros and control system continuously measure the heading pitch and roll of your vessel keeping the antenna pointed at the satellite at all times even while you re on the move Satellite Tracking and Switching Your TracVision M5 M7 system tracks your selected satellites as long as the vessel is located within the selected satellites coverage area During installation
10. radars as their energy levels might overload the antenna s front end circuits Refer to the TracVision M5 M7 Installation Guide for details or visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice Satellite Freguency Data Changed If some channels work while one or more other channels do not or if the antenna cannot find the selected satellite the satellite s frequency data might have changed You can visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice Vessel Turning During Startup If you turn the vessel during the first minute after system startup the gyro calibration that occurs during startup might be invalid causing the TracVision M5 M7 system to track improperly To solve this problem simply turn off the TracVision M5 M7 system for at least ten seconds Then turn on the TracVision system ensuring the vessel is either motionless or traveling in a straight line for the first minute after startup Insufficient Power If the power cable to the antenna unit is more than 50 ft 15 m long the power level can decrease over the length of the cable resulting in a voltage level at the antenna that is too low to power the system Refer to the TracVision M5 M7 Installation Guide for details on supplying adequate power to the antenna or visit any KVH authorized
11. refer to Changing Channels and Switching Between Satellites Circular Versions on page 15 NOTE For your convenience you can determine your approximate latitude and longitude using the Position Grids provided in Appendix B on page 75 Figure 3 19 Configuring DIRECTV Dual Sat Mode Default Display Set Lat Long CMenu Yes Next Return Install Satellite Press or to toggle each Yes Next Return digit to the desired value then press Enter to accept each digit Latitude Circular or Linear Cir Lin Cancel n s Press or to toggle each Der Yapa DIBECEV digit to the desired value then Yes 2 Next Cemer press Enter to accept each digit Longitude Installing DTV sats 101 and 119 Restarting Antenna Mode Dual Sat Yes Next Cancel IMPORTANT Choose Auto for setups with 1 or 2 receivers Choose Manual for setups with 3 or more receivers Set Sat Switch Type Auto anuaDcancel TracVision M5 M7 User s Guide Chapter 3 Settings Circular Custom Dual Sat Setup The following instructions explain how to configure the TracVision system to track any two satellites of your choice from the circular antenna s circular satellite library shown in Figure 3 20 on page 46 For operation instructions refer to Changing Channels and Switching Between Satellites Circular Versions on page 15 IMPORTANT Most DIRECTV DISH Network and ExpressVu subscribers shou
12. setup and troubleshooting information for your TracVision system as well as wiring diagrams for various TracVision M5 M7 system configurations Who Should Use This Manual The user should refer to the Operation chapter to learn how to operate the system The user installer or servicing technician should refer to the Settings chapter for information on configuring the system and the Wiring Diagrams appendix for information on connecting additional receivers The user and or servicing technician should refer to the Troubleshooting chapter to help identify the cause of a system problem Notifications Used in this Manual This manual uses the following notifications to call attention to important information A CAUTION This is a danger warning or caution notice Be sure to read these carefully to avoid injury IMPORTANT This is an important notice Be sure to read these carefully to ensure proper operation and configuration of your TracVision system NOTE Notes contain useful information about system settings TIP Tips contain helpful information allowing you to get the most out of your TracVision system TracVision M5 M7 User s Guide Chapter 1 Introduction Typographical Conventions This manual uses the following typographical conventions Text Example Description SAT NAME gt Text in brackets or the pound sign indicates a HA variable portion o
13. Satellite A is displayed then press Yes lt SAT A gt and Install lt SAT NAME gt lt SAT B gt installed Next gt Cancel Restarting Antenna Press Next until your choice for Satellite B is displayed then press Yes Choose NONE as Record the skew angle for your choice for Satellite B if you later use then press OK wish to install just one satellite Skew Angle LESE IMPORTANT Choose Auto for a setups without a multiswitch installed choose Manual for setups with a multiswitch installed Set Sat Switch Type Auto GtanuaDCancel press Enter to accept each digit Lr TracVision M5 M7 User s Guide Chapter 3 Settings Step 2 Adjust the LNB Skew Angle Now that you have installed the desired satellites and recorded the skew angle you need to adjust the antenna s LNB skew angle to optimize signal reception Follow the instructions in Adjusting the Skew Angle Linear Versions on page 31 to adjust the skew angle NOTE To enable automatic satellite switching the receiver must be set up to match the TracVision system s satellite settings Refer to Linear Receiver Configuration on page 25 for more information TracVision M5 M7 User s Guide Chapter 3 Settings Selecting Automatic or Manual Satellite Switching When your TracVision system was configured the satellite switching method automatic or manual was also selected However you can use the flowchart in Figure 3 26
14. ak t ae Dn a ae inr d cede tad Circular and Linear VErSIONS wd aa axiad ad ax ed nebat Operation Receiving SatelliteTVSignals Turning the System On Off sse Changing Channels and Switching Between Satellites Circ lar VERSIONS auti oer ir ii HTb Changing Channels and Switching Between Satellites Linear Versions sioe E ME e ea eN Receiver Requirements sseeeeeeenennnnnennnnnnnnnnns PROG CB a o elato tt Da n uri Settings Updating LatitudeandlongitudeData Displaying the CalculatedSkewAngle Adjusting the Skew Angle LinearVersions Setting Sleep Mode ses CPRC TT asadiiats adi cild idadi S tting Instant OTIO asap e m e AdjustingDisplayBrightness DISH Network ExpressVu Setup eene DIRECTV Dual Sat Mode Setup eene Circular Custom Dual Sat Setup aska asllakslaaalledededala an Table of Contents TracVision M5 M7 User s Guide Settings Continued European Tri Sat Mode Setup eene 48 Linear D al Sat Mode Sella si lanetine des di odes conis 50 Selecting Automatic or Manual Satellite Switching 53 Resetting to Factory Default Settings ees 54 Restarting the TracVisi
15. configurations Figure 2 10 lists each Dual Sat service configuration the satellites tracked for each service and available satellite switching modes Figure 2 10 Dual Sat Modes Available Service Satellites Tracked Switching Mode s DIRECTV DIRECTV 101 and 119 Auto or Manual DISH 500 DISH 119 and 110 Auto or Manual ExpressVu ExpressVu 91 and 82 Auto or Manual Custom Selected by user Manual TracVision M5 M7 User s Guide Chapter 2 Operation Dual Sat Automatic Mode Preferred Mode for One or Two Receivers The antenna switches between satellites automatically while you change channels using the primary receiver s remote control The primary receiver is the receiver connected to the antenna s RFI cable see Figure 2 11 and Figure 2 12 If an optional secondary receiver is connected you can use its remote control to switch between the channels on the currently selected satellite NOTE Custom Dual Sat configurations must use Manual mode Figure 2 11 Dual Sat Automatic Mode Receiver Controls Switchplate Automatically switches satellites channels Secondary Receiver optional Changes channels on current satellite Figure 2 12 Dual Sat Automatic Mode MCP Display Tracking Sat A Sat B Menu Available Satellite Button Not Used Satellite Being Tracked i TracVision M5 M7 User s Guide Chapter 2 Operation Dual Sat Manual Mode
16. dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice Improper Wiring If the system has been improperly wired the antenna will not operate correctly Refer to the TracVision M5 M7 Installation Guide for complete system wiring information or visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh com wheretogetservice TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Loose RF Connectors KVH recommends periodically checking the system s cable connections A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver s remote control Refer to the TracVision M5 M7 Installation Guide for complete system wiring information or visit any KVH authorized dealer or distributor for assistance To find a KVH authorized dealer near you visit www kvh comlwheretogetservice Type of Multiswitch Used If your TracVision system s configuration requires a multiswitch an active powered multiswitch must be used to ensure proper antenna performance Refer to the wiring diagrams in Appendix C on page 79 for detailed information Cable Unwrap If your vessel makes several consecutive circles in the same direction the antenna will rotate 720 before reaching the end of its internal cable If this occurs the system will automatically unwrap the cable by quickly ro
17. 50 d Symbol rate kilosymbols per second 10000 45000 33000 max if DVB S2 e FEC code 12 23 34 35 45 56 67 78 89 51 5 11 91 9 10 or 99 auto f Network ID hexadecimal 0x g Polarization V Vertical H Horizontal R Right L Left h LNB down conversion frequency U USA DBS LO 11250 MHz L Low LO 9750 MHz H High LO 10600 MHz G Latin America LO210500 MHz S Sinosat LO 11300 MHz i Decoding type 0 Turbo QPSK DISH DVB S2 1 QPSK DCII DigiCipher 2 2 QPSK DTV Legacy DSS 3 QPSK DVB Legacy DVB 4 Turbo 8PSK DISH DVB S2 5 LDPC 8PSK Standard DVB S2 6 LDPC QPSK Standard DVB S2 RF7 board required KIVIHI AppNote0802 Revised Page 3 of 6 2008 2013 KVH Industries Inc Revised 10 8 2013 TracVision Satellite Television Application Note LI IM A AA 3 Repeat Step 2 for each applicable polarization band shown below e Linear systems Vertical high Vertical low Horizontal high Horizontal low e Circular systems Right Left If your selected satellite does not have information for one or more of these transponder categories you can enter the following default values instead Transponder Data Default Value Frequency 00000 Symbol rate 27500 FEC code Same value as other transponders with valid data Network ID 0x0000 4 Enter ZAP 5 The antenna will restart Wait two minutes for s
18. 55 N 90 W 4 55 N 70 W 5 55 N 55 W 6 45 N 125 W 7 45 N 110 W 8 45 N 90 W 9 45 N 70 W 10 45 N 50 W 11 40 N 125 W 12 40 N 110 W 13 40 N 90 W 14 40 N 70 W 15 32 N 125 W 16 32 N 110 W 17 32 N 90 W 18 32 N 75 W 19 27 N 83 W 20 27 N 78 W TracVision M5 M7 User s Guide Appendix C Wiring Diagrams Appendix C Wiring Diagrams This appendix provides receiver wiring diagrams for basic configurations Wiring diagrams vary according to the number of receivers installed and the TracVision system configuration circular linear and dual quad output For installation instructions refer to the TracVision M5 M7 Installation Guide Contents Wiring Diagram for One or Two Receivers 81 Wiring Diagram for Three or Four Receivers Circul r Versions e e evt cn d daa 82 Wiring Diagram for Three or Four Receivers Linear Ouad outputVersions 83 TracVision M5 M7 User s Guide Appendix C Wiring Diagrams Wiring Diagram for One or Two Receivers Switchplate D yl M4 y Maintenance U Terminal Strip 12 VDC Vessel Power Vesse Grounding Block s Circular Sky Mexico b des ess AC Ground T Systems Only o E md Jn Receiver 1 Satellite In Controls satellite Receiver 2 selection Satellit
19. 7 system is configured for DISH 1000 you can view the DISH HDTV programming for your geographic area The system can be configured for either DISH 1000 61 or DISH 1000 129 use Figure 2 4 DISH 1000 Configurations Configuration Satellites Tracked DISH 1000 61 DISH 110 119 and 61 DISH 1000 129 DISH 110 119 and 129 During installation your TracVision system should have been set to the DISH 1000 configuration that best suits your geographic location see Figure 2 5 and local channels requirements If you change satellite coverage areas refer to DISH Network ExpressVu Setup on page 38 to change your DISH 1000 configuration Figure 2 5 Regional DISH 1000 Configuration Recommendations _ DISH 129 Satellite Recommended P DISH 61 Satellite Recommended 15 Chapter 2 Operation TracVision M5 M7 User s Guide DISH 1000 Automatic Mode Preferred for One or Two Receivers The antenna switches between satellites automatically as you change channels using the primary receiver s remote control The primary receiver is the receiver connected to RF1 see Figure 2 6 and Figure 2 7 If an optional secondary receiver is connected you can use its remote control to switch between the channels on the currently selected satellite Figure 2 6 DISH 1000 Automatic Mode Receiver Controls Switchplate Grounding e Block Automatically switches satellites channels Secondary Re
20. AT 122 W standard DVB S2 8PSK decoder circular polarization Transponder Data Value Right Frequency 12 225 GHz Symbol rate 20000 FEC code 5 6 Network ID 4100 dec 0x1004 Left Frequency 12 456 GHz Symbol rate 20000 FEC code 5 6 Network ID 4100 dec 0x1004 Based on the above information you would enter the following commands HALT DEBUGON SATCONFIG USER2 122 W 5 C SATINSTALL USER2 NONE DEBUGON SATCONFIG A 99 12225 20000 56 0X1004 R U 5 SATCONFIG A 99 12456 20000 56 0X1004 L U 5 ZAP K VIHI AppNote0802 Revised Page 6 of 6 2008 2013 KVH Industries Inc Revised 10 8 2013 TracVision M7 with Auto Skew Important Information About Your System Important Information About Your TracVisione M7 System with Auto Skew Note Not all TracVison M7 systems include Auto Skew If you are unsure whether your linear TracVision M7 system includes automatic or manual skew adjustment please refer to the documentation supplied with your system 54 0693 Rev A Congratulations Your TracVision M7 system has Auto Skew capability which provides automatic skew angle adjustment for your selected satellite s and an internal GPS antenna These added features are not cited in the product manuals You Do Not Need to Adjust the LNB Skew Angle Your TracVision system includes an Auto Skew mechanism which automatically adjusts the skew angle of the antenna s
21. LNB Therefore disregard any instructions in the manuals that direct you to modify the LNB s skew angle No manual adjustment is necessary TIP For more information on how skew works please refer to the TracVision M7 User s Guide You Do Not Need to Enter Your Latitude and Longitude Your TracVision M7 system includes a GPS antenna which provides constantly updated location information to the TracVision system Therefore disregard any instructions in the manuals that direct you to manually enter the vessel s latitude and longitude MultiSat Control Panel Menu Quick Reference Gu ssnSnSSANNNNNNNNNNNNNNNNNNNNNNNNNNN y y ot ay a E ad Pod Fa a n E M Di 3 ain Display z e ta LI arte EMT IIT IIIDIIILBDIDLIIIIL III III BITE IBI BHHIIITIIIIILIIEIBBIB III LEIBIIDIDIDIEEIBILUIBHIITIIIITIIITU LL Pree Pere weer ee of KM N Install Satellite Set Sat Switch Type Restart Antenna Operations Mode Yes Next Return Yes Next Return Yes Next Return Yes Next Return m J Return to Install Satellite Main Menu H z s te te a aay PLN ianahnuuuuuuuuuuuuuunuuuuuuuusuuuuuumuucuuuuuuccuuuhsuuussuyHEHRHEREEEEHHHEREEEEHRHEHRREEEEREHERRRERRS REREHRHESEEEEEEHRHRHEREEEEEEHRHERSEEEERSERESEEREEE EESEESSEHEHSERBEEEEHREHEHEEEEEHRHEHREEEEERHESESREREERHERSESEEEEHRHEHRERSEERERHRHRHREREEEEERHRHEHREEEEERHSESREEERHERSESEERSEHREERREREEEREEREEEREREEERZRGGGuumuucau a OU A
22. NOTE For information on connecting different receiver models contact DIRECTV DISH ExpressVu D12 311 4100 D11 3100 D10 High definition receivers DIRECTV DISH ExpressVu HD not 211k 6100 supported 211 KVH Technical Support at 1 401 847 3327 TracVision M5 M7 User s Guide Chapter 2 Operation DISH Network ExpressVu Receiver Configuration If your TracVision M5 M7 system is set up for DISH Network or ExpressVu service your receiver s should have also been configured during installation In most cases you do not need to reconfigure your receiver s However Figure 2 20 lists special scenarios that require DISH Network ExpressVu receiver configuration Figure 2 20 Receiver Configuration Requirements Receiver Configuration is Required When e DISH 1000 only You change satellite coverage areas see Figure 2 5 on page 15 e You add a receiver e You have reconfigured a receiver for home use If you need to configure a receiver s for DISH Network ExpressVu use follow the instructions for configuring the receiver for your selected service type in Chapter 3 Settings on page 27 Linear Receiver Configuration If the TracVision system does not include a multiswitch you can configure the receiver s to enable automatic satellite switching TracVision systems with a multiswitch installed require switching satellites using the MCP which does not require receiver configuration To config
23. TE If you wish to connect more than four receivers you will need to install an active powered multiswitch such as Spaun model 5602NF You can purchase this multiswitch from KVH KVH Part 3119 0413 83 CERTIE A SO QUALI I 9 001 al Ny KIVIEI www kvh com KVH Industries Inc World Headquarters Middletown RI U S A KVHI NASDAQ LISTED KVH Industries Pte Ltd Asia Pacific Headquarters Singapore Tel 65 6513 0290 Fax 65 6472 3469 E mail info apac kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 E mail info emea kvh com Tel 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com
24. TracVision M5 M7 Control Panel Configuration A ae TRAGVIS un I fs v E User s Guide systems having the following TracVision M5 M7 RF7 Board Addendum PLEASE READ Important Addendum to the Product Manuals This addendum applies to serial number or later M5 131000890 M7 131000307 54 0964 Rev A Your TracVision M5 M7 antenna is equipped with a new RF7 board which expands the satellite tracking capabilities of the system Supported Decoding Types In addition to legacy OPSK DSS and DVB satellite signals the RF7 board adds the capability to decode the following types of signals e Turbo QPSK DISH DVB S2 e QPSK DCII DigiCipher 2 e Turbo 8PSK DISH DVB S2 e LDPC 8PSK standard DVB S2 e LDPC QPSK standard DVB S2 The procedure for configuring user defined satellites has been updated to include these new decoding types Refer to the attached application note for details Supported FEC Codes The RF7 board adds the capability to decode satellite signals that use the following FEC forward error correction codes e 3 5 e 4 5 e 8 9 5 11 e 9 10 The procedure for configuring user defined satellites has been updated to include these new FEC codes Refer to the attached application note for details NOTE The RF7 board also continues to support the following FEC codes 1 2 2 3 3 4 5 6 6 7 7 8 and 99 auto Addendum
25. TracVision M5 M7 RF7 Board Signal Quality The RF7 board now reports SNR signal to noise ratio rather than BER bit error rate to indicate the quality of the received satellite signal Control Panel Configuration To view the SNR on the MCP front panel select Operations Mode Get Antenna Status Get SNR GyroTrac Configuration To view the SNR on the ADCU select Get Antenna Status Get SNR Switchplate Configuration To view the SNR on your laptop connected to the antenna enter the SNR command in either HyperTerminal or the Flash Update Wizard Satellite Library The following satellites have been added to the RF7 board s satellite library Satellite Installation LNB Satellite Name Position Name Type Astra 3 23 5 E ASTRA3 Linear The following satellite data have been updated in the RF7 board s satellite library Satellite Name Satellite Installation LNB Position Name Type Optus D1 160 0 E OPTUS D1 Linear Optus C1 156 0 E OPTUS C1 Linear TracVision Satellite Television KIVIHI Application Note SS OE EC niti AppNote0802 Revised October 8 2013 Configuring User Defined Satellite s To configure a user defined satellite you will need to enter satellite tracking information into the antenna This procedure requires a Windows based PC with the most current version of the KVH Flash Update Wizard installed You will use the Flash Update Wi
26. ceiver optional Changes channels on current satellite Figure 2 7 DISH 1000 Automatic Mode MCP Displays DISH 1000 129 DISH 1000 61 Tracking QISH 119 OR Tracking QISH 119 G1 Menu C61 11 Menu 1295 Available Satellites Available Satellites Buttons Not Used Buttons Not Used Satellite Being Satellite Being Tracked Tracked TracVision M5 M7 User s Guide Chapter 2 Operation DISH 1000 Manual Mode Required for Three or More Receivers Since multiswitches interfere with communications between the receivers and the antenna the system must be set up in Manual mode when three or more receivers are installed When Manual mode is enabled you can switch between your selected satellites using the buttons on the front of the MCP see Figure 2 8 and Figure 2 9 You can use the receivers remote controls to switch between the channels on the currently selected satellite Figure 2 8 DISH 1000 Manual Mode Receiver M CP Controls Switchplate Grounding Buttons used ESS Block to switch satellites Multiswitch All Receivers Changes channels on current satellite IM for 110 for 61 for110 for 129 Satellite Being Tracked Satellite Being Tracked i TracVision M5 M7 User s Guide Chapter 2 Operation Dual Sat Mode Required for all DISH 500 ExpressVu DIRECTV and Custom Dual Sat Setups Dual Sat Mode is used with several service
27. cted receiver s user manual for details TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions 5 Use the flowchart in Figure A 2 to scan the frequency data of the selected satellites TIP If you know the satellite configuration data you can configure the satellite without scanning frequency data see Configuring Satellite Settings on page 72 TIP Scanning satellite frequencies might take up to 10 minutes Figure A 2 Scanning Frequency Data Default Display Select or as required Menu then select Enter valid range is 01000 39999 kilosymbols per second Install Satellite Yes Next Return Symbol Rate XXXXX COD Erte Ct Select Next until Operations Mode is displayed Select or as required then select Enter valid codes are 1 2 2 3 3 4 5 6 6 7 and 7 8 Set FEC Code X X COD CnteD Ct Operations Mode Yes gt Next Return bm Get Antenna Status Yes gt Next Return Ou Updating frequency Please wait Control Antenna Yes Next Return Restart antenna No Man Control Antenna Yes Next Return Select Next until Sat Frequency Scan is displayed Sat frequency Scan Yes Next Return J TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Configuring Satellite Settings Use the flowchart in Figure A 3 to configure one of the satellites selected fo
28. e In i uu zeooo ss TracVision M5 M7 User s Guide Appendix C Wiring Diagrams Wiring Diagram for Three or Four Receivers Circular Versions c O m c 2 o E gt E 5 o E O Vessel Power GeT 1 Jel z EI Vessel m Receiver 4 Satellite In A 6 060 ob pn s Receiver 3 Satellite In Receiver 2 Satellite In ja D 250 000 w 0 EJ Receiver 1 82 e NOTE Only the Eagle Aspen multiswitch KVH Part 72 0310 is approved for this configuration TracVision M5 M7 User s Guide Appendix C Wiring Diagrams Wiring Diagram for Three or Four Receivers Linear Quad output Versions RF2 Switchplate RF3 RF4 o em o E o gt m e a am gt 7 Kj O S o em u 12 VDC Vessel Power Satellite In 66 606 OIO O pee eee Controls satellite selection Satelite ha o 6 0 C m amp Satellite In 9 6 6 60 6 0 0 Oss lel NO
29. e the receiver you wish to configure is connected to the TracVision system s RF1 cable 2 Turn on the TV s and receiver s 3 Using the receiver s remote go to the Point Dish Signal Strength screen press MENU 6 1 1 on most models 4 Choose Check Switch then press SELECT 5 Choose Test then press SELECT The MCP displays the Check Switch Running screen see Figure 3 13 Figure 3 13 Check Switch Running Screen Finding Satellites Check Switch Running 6 After waiting 15 minutes check the MCP display If the Please Run Check Switch screen is displayed repeat Steps 3 5 IMPORTANT Please be patient The Check Switch test takes approximately 15 minutes to complete Disregard any messages on the TV stating the test is complete the antenna must perform additional operations before proceeding Figure 3 14 Please Run Check Switch Screen Please Run Check Switch HN Lr TracVision M5 M7 User s Guide Chapter 3 Settings Refer to the tables in Figures 3 15 through Figure 3 18 on the following page to verify the values on your TV screen match those required for your selected satellite TV service If your values do not match turn off the TracVision system then turn it back on and repeat Steps 3 6 Figure 3 15 DISH 1000 61 Expected Check Switch Results on TV Screen Port 1 2 3 Satellite 119 110 61 Trans OK OK OK Status Reception Verified Switch SW64
30. ellite Being Tracked Tracked TracVision M5 M7 User s Guide Chapter 2 Operation Manual Satellite Switching If the TracVision system includes a multiswitch you can use the receivers remote controls to change channels on the currently selected satellite If you need to switch satellites simply use the buttons on the front of the MCP see Figure 2 17 and Figure 2 18 Figure 2 17 Manual Satellite Switching Receiver MCP Controls Quad output version shown Switchplate Buttons used to switch satellites All Receivers Changes channels on current satellite Mew eee ee m ee ee ee ee ee eee Figure 2 18 Manually Switching Between Satellites MCP Displays Three Satellites Installed Two Satellites Installed Tracking amp Sat AD Sat B Menu KSat C Press Press Press for Sat B for Sat C for Sat B Satellite Being Satellite Being Tracked Tracked TracVision M5 M7 User s Guide Chapter 2 Operation Receiver Requirements This section lists U S and Canadian circular receiver models that are compatible with the TracVision M5 M7 system and explains linear and circular receiver setup requirements To ensure compatibility with your TracVision M5 M7 system be sure to use a KVH validated receiver for your selected service type see Figure 2 19 Circular Receiver Compatibility Figure 2 19 KVH Validated U S and Canadian Receivers Standard definition receivers
31. endix B Position Grids Appendix B Position Grids This appendix contains European and North American position grids for determining your approximate latitude and longitude Contents European Position Grid uir a oe alg etas 11 North American PositionGrid 78 im European Position Grid TracVision M5 M7 User s Guide Appendix B Position Grids If you wish to determine your approximate latitude and longitude use the position grid and table in Figure B 1 Figure B 1 Approximate Latitude and Longitude Grid Latitude Longitude 1 67 N 7 W 2 67 N rE 3 67 N 22 E 4 65 N 45 E 5 63 N 7 W 6 63 N TUE 7 63 N 22 E 8 57 N 7 W 9 57 N WE 10 57 N 22 E 11 55 N 40 E 12 53 N 7 W 13 53 N 7 E 14 50 N 22 E 15 47 N 7 W 16 47 N 7 E 17 43 N 7 W 18 43 N TE 19 43 N 22 E 20 43 N 37 E 21 36 N 7 W 22 36 N 7 E 23 36 N 22 E 24 36 N 37 E zi TracVision M5 M7 User s Guide Appendix B Position Grids North American Position Grid If you wish to determine your approximate latitude and longitude use the position grid and table in Figure B 2 Figure B 2 Approximate Latitude and Longitude Grid Latitude Longitude 1 55 N 125 W 2 55 N 110 W 3
32. ess or to toggle each digit to the desired value then press Enter to accept each digit Latitude Press or to toggle each digit to the desired value then press Enter to accept each digit Longitude Restarting Antenna i TracVision M5 M7 User s Guide Chapter 3 Settings Displaying the Calculated Skew Angle Use the flowchart in Figure 3 2 to display the average skew angle for your selected satellites If just one satellite is configured for tracking that satellite s skew angle is displayed IMPORTANT An accurate skew angle reading requires current latitude and longitude data If necessary be sure to update the latitude and longitude data before proceeding see Updating Latitude and Longitude Data on page 29 for more information Figure 3 2 Displaying the Calculated Skew Angle Default Display Menu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes Next Return m Get Antenna Status Yes 5 Next Return Get system errors Yes Next Return Select Next until Get skew angle is displayed Get skew angle Yes Next Return Skew Angle HUE TracVision M5 M7 User s Guide Chapter 3 Settings Adjusting the Skew Angle Linear Versions Once you have determined the proper skew angle follow the steps below to adjust the antenna s LNB skew angle
33. f the MultiSat Control Panel MCP display MultiSat Control Panel MCP Interface Conventions When instructions indicate to select a specific MCP menu option press the MCP button located directly beneath the menu option Figure 1 1 Example of MCP Menu Option and Corresponding Button Tracking DISH 119 110 61 Related Documentation In addition to this User s Guide the following documents are provided with your TracVision system Document Description Installation Guide Complete product installation instructions Product Registration Form Details on registering the product Warranty Statement Warranty terms and conditions Contents List List of every part supplied in the kit TracVision M5 M7 User s Guide Chapter 1 Introduction System Overview Your TracVision M5 M7 system is a state of the art actively stabilized antenna system that delivers live satellite TV to your vessel s audio video entertainment system A basic system is illustrated below Figure 1 2 TracVision System Diagram Typical Installation TracVision Antenna TRAGVISION gt KIVIR Vessel Power 12 16 VDC Switchplate Satellite Receiver s o TV s Purchased Separately mni Main Data RF Data TIP Receiver wiring diagrams are provided in Appendix C on page 79 TracVision M5 M7 User s Guide Chapter 1 Introduction System Components
34. fined Satellite 1 USER2 User defined Satellite 2 b Longitude 0 180 C E East or W West d Decoding type 0 Turbo QPSK DISH DVB S2 1 QPSK DCII DigiCipher 2 2 QPSK DTV Legacy DSS 3 QPSK DVB Legacy DVB 4 Turbo 8PSK DISH DVB S2 5 LDPC 8PSK Standard DVB S2 6 LDPC QPSK Standard DVB S2 e Polarization L Linear C Circular RF7 board required Step 3 Install the User defined Satellite s Follow the steps in the TracVision system s manual to select your new user defined satellite s for tracking Be sure to use the following installation names for your user defined satellite s Satellite Installation Name User defined Satellite 1 USER1 User defined Satellite 2 USER2 KIVIHI AppNote0802 Revised Page 2 of 6 2008 2013 KVH Industries Inc Revised 10 8 2013 TracVision Satellite Television Application Note D EE mt Step 4 Configure the RF Tracking Parameters Follow the steps below to set up the tracking parameters of the user defined satellite s 1 Enter DEBUGON 2 Using the table below enter the following SATCONFIG command QSATCONFIG a b c d e f g h i Field Description a User defined satellite position stored in antenna library A 7 satellite position A B satellite position B b User defined satellite stored in antenna library 98 User1 99 User2 C Frequency MHz 00000 or 10700 127
35. igure Network ID Yes Next Cancel Select or as required then select Enter valid range is 0X0000 OXFFFF hex CD Ent CD TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Displaying Software Version Information Use the flowchart in Figure A 4 if you wish to display software version information Figure A 4 Displaying Software Version Information Default Display enu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes gt Next Return Get system errors Yes Next Return Get Version Yes Next Return MCP Main Board RF Board Version Version Version J TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Displaying the Antenna Serial Number Use the flowchart in Figure A 5 if you wish to view the antenna serial number Figure A 5 Displaying Antenna Serial Number Default Display Menu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes Next Return Get Antenna Status Yes gt Next Return Get system errors Yes Next Return Select Next until Get serial number is displayed Get serial number Yes Next Return Antenna serial i HEHEHE HHH TracVision M5 M7 User s Guide App
36. ing Instant TIG meses bonded aera srt cmd 36 Adjusting Display Brightness eee 37 DISH Network ExpressVuSetup 38 DIRECTV Dual SatModeSetup 44 Circular Custom Dual SatSetup 45 European Tri SatModeSetup 48 Linear Dual Sat Mode Setup ee 50 Setting Manual or Automatic Switching 53 Resetting to Factory DefaultSettings 54 Restarting the TracVision System 55 im TracVision M5 M7 User s Guide Chapter 3 Settings Updating Latitude and Longitude Data Use the flowchart in Figure 3 1 if you wish to update your latitude and longitude data TIP For your convenience you can determine your approximate latitude and longitude using the Position Grids provided in Appendix B on page 75 Figure 3 1 Updating Latitude and Longitude Data Default Display Menu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes Next Return Control Antenna Yes Next Return Man Control Antenna Yes Next Return Select Next Until Set Lat Long is displayed Set Lat Long Yes Next Return Pr
37. ing Satellite FreguencyData 70 Configuring SatelliteSettings 12 Displaying Software Version Information 13 Displaying the Antenna Serial Number 74 TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Manually Controlling the Antenna Use the flowchart in Figure A 1 if you wish to control the antenna manually NOTE If you are performing this procedure as part of the satellite frequency scan update procedure be sure to select NO at the Make Antenna Track Screen NOTE Azimuth is referenced to forward not a true compass heading TIP Once you have finished positioning the antenna the system will revert to automatic control Figure A 1 Manually Controlling the Antenna Default Display Menu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes 5 Next Return m Get Antenna Status Yes Return Control Antenna Yes Next Return m Man Control Antenna Yes Next Return Select or as required then select Azimuth to confirm the azimuth setting EL XX X CO Gzim Ce AZ XXX X Select or as required then select Elevation to confirm the elevation setting AZ XXX X EL XX X CO d evatiob GD Make antenna t
38. ivalent negative skew angle and set the LNB to that angle instead For example if the skew angle is determined to be 30 set the skew to 150 IMPORTANT Be sure to keep the LNB fully inserted in the choke feed to ensure optimum performance Figure 3 6 TracVision M5 LNB Skew Angle Adjustment Choke Feed Negative I Positive k Skews O Skew Skews zi TracVision M5 M7 User s Guide Chapter 3 Settings 4b TracVision M7 Only Adjust the LNB clockwise or counter clockwise until the skew arrow on the LNB points to the skew angle that you determined earlier IMPORTANT Be sure to keep the LNB fully inserted in the choke feed to ensure optimum performance Figure 3 7 TracVision M7 LNB Skew Angle Adjustment Choke Feed Negative I Positive Skews I Skews 0 Skew 5 Tighten the two M4 socket set screws to secure the LNB in place Apply 9 in lbs 1 Nm of torque if possible 6 Reinstall the radome 7 Restore power to the TracVision system TracVision M5 M7 User s Guide Chapter 3 Settings Setting Sleep Mode When the vessel has come to a stop and holds its position for one minute e g at a dock the antenna unit enters Sleep Mode which locks the antenna in place to conserve power As soon as the vessel moves beyond a 1 2 window or the signal level changes significantly Sleep Mode automatically turns off and the system begi
39. ld refer to the previous sections for setup information The TracVision system should only be configured for Custom Dual Sat Mode if you wish to install just one satellite or install different satellites than those specified for your satellite service Refer to DISH Network ExpressVu Setup on page 38 or DIRECTV Dual Sat Mode Setup on page 44 for more information NOTE Be sure to only install satellites that your TracVision M5 M7 system can track in your geographic location For your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh comlfootprint EB TracVision M5 M7 User s Guide Chapter 3 Settings Figure 3 20 Circular Satellite Library Satellite Service satell iE Installation Name Location AsiaSat 4 122 22 E ASIASAT 72 00 W DSS 72 101 09 W DSS 101 DIRECTV 110 00 W DSS 110 119 00 W DSS 119 DIRECTV Latin os g gt w GALAXY3CN America 61 5 W ECHO_61 DISH Network 110 09 W ECHO 110 119 09 W ECHO 119 129 09 W ECHO 129 91 0 W EXPRESSTV ExpressVu 82 0 W EXPRESSVU NOTE Reception of these satellites requires special hardware Please contact your local KVH authorized dealer or KVH Technical Support for details TracVision M5 M7 User s Guide Chapter 3 Settings Use the flowchart in Figure 3 21 to configure the TracVision system for y
40. lue then CNext Cancel Trisat Mode Long ean R gt inn NP Latitude Press Next until your desired Longitude Trisat Group is displayed then press Yes lt SAT A gt lt SAT B gt and lt SAT C gt installed Install Europe Next Cancel E Restarting Antenna Record the skew angle for later use then press OK IMPORTANT Choose Auto if you Skew Angle HH don t have a multiswitch installed C OK gt choose Manual if you do have a multiswitch installed Install Scandinavia Next Cancel Yes gt Set Sat Switch Type Step 2 Adjust the LNB Skew Angle Now that you have installed the desired Tri Sat group and recorded the skew angle for the Tri Sat group you need to adjust the antenna s LNB skew angle to optimize signal reception Follow the instructions in Adjusting the Skew Angle Linear Versions on page 31 to adjust the skew angle press Enter to accept each digit LE TracVision M5 M7 User s Guide Chapter 3 Settings Linear Dual Sat Mode Setup This section explains how to configure the TracVision system to track any two satellites from the antenna s linear satellite library shown in Figure 3 24 For operation instructions refer to Changing Channels and Switching Between Satellites Linear Versions on page 21 Figure 3 24 Linear Satellite Library NOTE Reception of these satellites requires s
41. m For detailed installation information please refer to the TracVision M5 M7 Installation Guide AE TRACVISIO KIMI Please direct questions comments or suggestions to KVH Industries Inc KVH Europe A S 50 Enterprise Center Kokkedal Industripark 2B Middletown RI 02842 5279 USA 2980 Kokkedal Denmark Tel 1 401 847 3327 Tel 45 45 160 180 Fax 1 401 849 0045 Fax 45 45 160 181 E mail info kvh com E mail info kvh dk Internet www kvh com Internet www kvh com If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated GERE KVH Part 54 0419 02 Rev D KVHVl 2007 2009 KVH Industries Inc All rights reserved NASDAQ 9001 U S Patents Pending i i TracVision and KVH are registered trademarks of KVH Industries Inc The unique light colored dome with dark contrasting base is a registered trademark of KVH Industries Inc DVB Digital Video Broadcasting is a registered trademark of the DVB Project DIRECTV is an official trademark of DIRECTV Inc DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services All other trademarks are the property of their respective owners TracVision M5 M7 User s Guide Table of Contents Table of Contents Introduction Usi g this M csse eva p pev eat kalanlar lala Syste ni OVEIVIGW s dere a
42. must be oriented in the same way to optimize reception This orientation adjustment is referred to as the LNB s skew angle Figure 1 4 illustrates how skew determines the amount of a linear signal that the LNB collects The more signal the better the reception Figure 1 4 How Skew Works Bad Skew Good Skew Ideal Skew AP ip Wn A Satellite Signal n LNB Signal Collector TracVision M5 M7 User s Guide Chapter 1 Introduction The correct skew setting varies depending on your geographic location since the orientation of your antenna to the satellite changes as you move For example if your antenna is tracking the PAS 9 satellite for Sky Mexico programming the ideal skew setting ranges from 30 to 70 depending upon your location within the satellite s coverage area see Figure 1 5 Figure 1 5 Approximate Skew Settings for the PAS 9 Satellite 50 445 For complete details about adjusting the LNB s skew see Adjusting the Skew Angle Linear Versions on page 31 2 Operation TracVision M5 M7 User s Guide Chapter 2 Operation This chapter explains everything you need to know to operate the TracVision system Contents Receiving Satellite TV Signals Turning the System On Off ssss Changing Channels and Switching Between Satellites CircularVersions Changing Channels and Switching Be
43. ns tracking the satellite again or enters Search Mode to find the satellite Use the flowchart in Figure 3 8 if you wish to disable Sleep Mode or if you wish to restore the original Sleep Mode setting Figure 3 8 Setting Sleep Mode On Off Default Display Menu Install Satellite Yes Next Return Select Next until Operations Mode is displayed Operations Mode Yes 5 Next Return m Get Antenna Status Yes Next Return Control Antenna Yes Next Return Man Control Antenna Yes Next Return Set Sleep on off Yes Next Return m Sleep Mode ON Select On or Off as reguired then select Enter TracVision M5 M7 User s Guide Chapter 3 Settings Setting Instant On When Instant On is enabled the antenna can immediately receive signals if the vessel has not moved since the antenna was last shut off However if the system is turned off and then the vessel moves after last acquiring the satellite via Instant On the antenna will undergo its standard initialization process once it is turned back on This results in a brief delay NOTE Instant On is disabled by default and is not recommended for DISH Network and ExpressVu configurations Use the flowchart in Figure 3 9 if you wish to enable Instant On or if you wish to restore the original setting Figure 3 9 Enabling Disabling Instant On Default Display Menu Install Satellite Yes Return
44. on System 55 Troubleshooting Five Simple CliBC KG oerte tht era na Ero nl lil lll lal 59 Troubleshooting Matrix aio oie e dare nca adc e v PA e ld 60 Causes and Remedies for Operationallssues 61 Technical SUPOT Errare 65 Advanced Settings and Functions Manually Controlling the Antenna enne 69 Updating Satellite Frequency Data enne 70 Configuring Satellite Settings saveur eibi aede deeds 12 Displaying Software Version Information 13 Displaying the Antenna Serial Number eese 74 Position Grids European PosItiomQrltb cuc ali real ai a an 71 North American Position Grid 78 Wiring Diagrams Wiring Diagram for OneorTwoReceivers 81 Wiring Diagram for Three or Four Receivers Circular MARSTON Er p adapt p Ga LK 82 Wiring Diagram for Three or Four Receivers Linear Quad output Versions 83 TracVision M5 M7 User s Guide Chapter 1 Introduction 1 Introduction This chapter provides a basic overview of this manual and your TracVision system Contents Dein this Manual l le al 3 System OVerV EW cust dtt xp a uus ev dd bid 5 C rcularandlinearVersions 8 im TracVision M5 M7 User s Guide Chapter 1 Introduction Using this Manual This manual provides complete operation
45. or of the dome periodically Is it raining heavily Heavy rain or snow can weaken satellite TV signals Reception should improve once the inclement weather subsides Is everything turned on and connected properly Make sure your TV and receiver are both turned on and set up for the satellite input Finally check any connecting cables to ensure none have come loose Linear Versions Only Is the antenna s LNB set to the correct skew angle To optimize reception the antenna s LNB needs to be set to the correct skew angle for the satellite s you want to track See Adjusting the Skew Angle Linear Versions on page 31 for details im TracVision M5 M7 User s Guide Chapter 4 Troubleshooting SYMPTOM Antenna not switching satellites 3 No picture on TV set ES Certain channels do not work X ini Intermittent picture for short intervals ENE System works at dock but not on the move EN X Pixelating television picture Snowy television picture xf fo fof de 0 Je Troubleshooting Matrix The troubleshooting matrix in Figure 4 1 identifies potential operational symptoms and their causes and remedies Causes and Remedies for Operational Issues on page 61 contains detailed information on the causes and remedies listed below Figure 4 1 Troubleshooting Matrix Ss ww g S A E gt 9 e 8 o CLs 4i j of gt e S 2 g IE S S 8 929 PI w E amp o S ela s amp
46. our custom pair of satellites or single satellite Figure 3 21 Configuring Custom Dual Sat Mode Default Display Install Satellite Yes gt Next Return Oo Install lt SAT NAME gt Yes gt CNext Cancel Press Next until your choice for Satellite A is displayed then press Yes Install SAT NAME gt Yes CNext Cancel Circular or Linear Cir Lin Cancel O Press Next until your choice for Satellite B is displayed then press Yes Choose NONE as your choice for Satellite B if you wish to install just one satellite Set Lat Long Yes Next Return Service DIRECTV Yes Next Cancel Press Next until Service Custom is displayed Service Custom Yes Next Cancel Manual Switching Only Press or to toggle each digit to the desired value then press Enter to accept each digit Latitude Press or to toggle each digit to the desired value then press Enter to accept each digit Longitude lt SAT A and XSAT B installed Restarting Antenna zi MEAN TracVision M5 M7 User s Guide Chapter 3 Settings European Tri Sat Mode Setup This section explains how to configure the TracVision system to track three satellites within predefined linear satellite groups for use in European locations see Figure 3 22 For operation instructions refer to Changing Channels and Switching Between Satellite
47. pecial hardware Please contact your local KVH authorized dealer distributor or KVH Technical Support for details ed Satellite Installation Name 26 0 E Arabsat ARABSAT 192 E Astra 1 ASTRAT 282 E Astra 2N ASTRA2N 282 E Astra 2S ASTRA2S 7 0 E Eutelsat W3A EUTEL_W3A 30 0 W Hispasat HISPASAT 13 0 E Hotbird HOTBIRD 13 0 E Hotbird WB HOTBIRDWB 7 0 W Nilesat NILESAT 160 0 E Optus D1 OPTUSD1 156 0 E Optus C1 OPTUSC1 58 0 W Pas 9 PAS 9 110 5 E Sinosat 1 SINOSAT 5 0 E Sirius SIRIUS 0 89 W Thor THOR 42 0 E Turksat 1C TURKSATIC TracVision M5 M7 User s Guide Chapter 3 Settings Step 1 Configure the Satellites Use the flowchart in Figure 3 25 to configure the TracVision system for linear Dual Sat Mode NOTE Be sure to record the skew angle the average skew for both satellites reported during this procedure You will need this information to adjust the TracVision system s skew angle Figure 3 25 Configuring Linear Dual Sat Mode Default Display Set Lat Long Menu Yes 5 Next Cancel Install Satellite Latitude Next Return ae EnteD CE Circular or Linear Press or to toggle each Cir Lin Cancel digit to the desired value then s j i e Longitude Trisat Mode NC Nec Install SAT NAME P a to cu n Next Cancel igit to the desired value then press Enter to accept each digit Latitude Press Next until your choice Longitude for
48. r tracking TIP Linear satellites use the following polarization band combinations vertical high vertical low horizontal high and horizontal low Circular satellites use the following polarization band combinations right and left Figure A 3 Configuring Satellite Settings Default Display Cenu Install Satellite Yes Next gt Return Select Next until Operations Mode is displayed Operations Mode Yes gt Next Return Get Antenna Status Yes Next Return Control Antenna Yes Next Return Man Control Antenna Yes Return Select Next until Configure Satellite is displayed Configure Satellite Yes Next Return Configure Satellite Configure Sat Name Yes Next Return Select or as required then select Enter valid polarizations are LHC RHC HH HL VH and VL Polarization CO rte CG Configure frequency Yes Next Cancel Select or as required then select Enter valid range is 10700 12750 MHz or 00000 Set freq MHz CO rt CG Configure symbol rate Next Cancel Select or as required then select Enter valid range is 01000 45000 kilosymbols per second Sym Rate M S COD CnteD CG Configure FEC Code Yes Next Cancel Select or as required then select Enter valid codes are 1 2 2 3 3 4 5 6 6 7 7 8 Set FEC Code Conf
49. rack Yes No DCancel i TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Updating Satellite Frequency Data If the antenna is unable to find a satellite or if you are unable to receive certain channels the satellite s frequency data might have changed The satellite frequency scan feature allows you to update the frequency data of any satellite stored in the system s library With the desired satellite band and polarization selected the system will automatically search for the frequency with the strongest signal The system will then update that satellite s programmed data with the new frequency and associated network ID and store it in the satellite library You will need to enter the following information e Symbol rate FEC code TIP You can find satellite information on the web at www lyngsat com or www satcodx com neither website is affiliated with KVH To update the satellite frequency data follow the steps below IMPORTANT The vessel must remain stationary throughout this procedure 1 Track the satellite you wish to update by choosing a valid polarization band 2 Set your satellite receiver to signal meter mode Refer to your selected receiver s user manual for details 3 Ensure your TV signal meter indicates that you have a strong signal 4 Using the receiver select the desired polarization and band you wish to update Refer to your sele
50. s Linear Versions on page 21 Figure 3 22 European Tri Sat Groups Satellites TracVision Position Group Name Satellites Position Hotbird WB A Europe WB Astra 1 B Astra 25 C Hotbird A Europe Astra 1 B Astra 25 C Hotbird WB A Scandinavia Sirius B Thor C NOTE To enable automatic switching the receiver must be set up to match the TracVision system s satellite position settings A B or C Refer to Linear Receiver Configuration on page 25 for more information Step 1 Configure the European Tri Sat Group Use the flowchart in Figure 3 23 on page 49 if you need to configure the TracVision system for European Tri Sat Mode NOTE Be sure to record the skew angle the average skew for all three satellites that is displayed during this procedure You will need this information to adjust the TracVision system s skew angle See Adjusting the Skew Angle Linear Versions on page 31 for more information on setting the skew angle TracVision M5 M7 User s Guide Chapter 3 Settings Figure 3 23 Configuring European Tri Sat Mode Default Display Set Lat Long enu Yes 5 Next Cancel Install Satellite Latitude N Ye Next Return C D nte C i Circular or Linear Press or to toggle each Cir Lin Cancel digit to the desired value then press Enter to accept each digit P Install Europe WB Press or to toggle each P digit to the desired va
51. tating the antenna dish in the opposite direction During this time your TV picture will freeze momentarily TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Technical Support The TracVision M5 M7 antenna is a sophisticated electronic device KVH authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault Therefore if you experience any operating problem or require technical assistance please call or visit your local authorized TracVision dealer or distributor To find a KVH authorized dealer near you visit www kvh com wheretogetservice If you need help finding an authorized technician please contact KVH Technical Support North South America Australia Phone 1 401 847 3327 E mail techs kvh com Mon Fri 9 am 6 pm ET 5 GMT Sat 9 am 2 pm ET 5 GMT Europe Middle East Asia Phone 45 45 160 180 E mail support kvh dk Mon Fri 8 am 4 30 pm 1 GMT Please have your antenna serial number handy before you call see Displaying the Antenna Serial Number on page 74 for more information TracVision M5 M7 User s Guide Appendix A Advanced Settings and Functions Appendix A Advanced Settings and Functions This appendix contains information on advanced settings and functions This information should only be utilized by KVH authorized technicians Contents Manually Control the Antenna eee 69 Updat
52. tem Use the flowchart in Figure 3 11 on page 39 to configure the TracVision system for DISH Network service If you need to configure the system for ExpressVu service see Figure 3 12 on page 40 IMPORTANT This procedure must be performed while the vessel is docked in calm water NOTE For your convenience you can determine your approximate latitude and longitude using the Position Grids provided in Appendix B on page 75 Figure 3 11 Configuring DISH Network Default Display Menu Install Satellite Yes 5 Next Return Mm Circular or Linear Cir Lin Return m Service DIRECTV Yes Next Cancel Service DISH Yes gt Next Cancel Mode DISH 1000 61 Yes 5 Next Cancel Press Next until your desired DISH mode is displayed then press Next Mode DISH 1000 129 Yes 5 Next Cancel Mode DISH 500 Yes Next Cancel m IMPORTANT Choose Auto for configurations if 1 or 2 receivers are connected choose Manual if 3 or more receivers are connected Set Sat Switch Type Auto anuaDcancel TracVision M5 M7 User s Guide Chapter 3 Settings Set Lat Long Yes Next Return Press or to toggle each digit to the desired value then press Enter to accept each digit Latitude Press or to toggle each digit to the desired value then press Enter to accept each digit
53. tem includes a multiswitch manual satellite switching is required NOTE To enable automatic switching the receiver must be properly configured see Linear Receiver Configuration on page 25 for more information TracVision M5 M7 User s Guide Chapter 2 Operation Automatic Satellite Switching The TracVision system can switch between satellites automatically as long as the primary receiver is set up for DiSEqC communicatons and a multiswitch is not installed With DiSEqC set up the primary receiver sends satellite switching commands to the antenna as necessary when you change channels using the primary receiver s remote control The primary receiver is the receiver connected to the antenna s RF1 cable see Figure 2 15 If an optional secondary receiver is connected you can use its remote control to switch between the channels on the currently selected satellite Figure 2 15 Primary Secondary Receiver Control Dual output version shown Switchplate Primary Receiver Automatically switches satellites channels Secondary Receiver optional Changes channels on curreni satellite Figure 2 16 Automatically Switching Between Satellites MCP Displays Three Satellites Installed Two Satellites Installed Tracking amp Sat A gt Menu amp Sat C Tracking amp Sat A KSat B Menu Available Satellites Available Satellite Buttons Not Used Button Not Used Satellite Being Sat
54. the steps below to turn on your TracVision system IMPORTANT Avoid turning the vessel or changing channels for one minute after turning on the system 1 Make sure the antenna has a clear view of the sky 2 Turn on your satellite TV receiver and TV 3 Setthe switchplate s Power switch to the On 1 position Figure 2 3 Switchplate Power Switch KIViHI 4 Waitone minute for system startup Turning Off the System Follow the steps below to turn off your TracVision system 1 Setthe switchplate s Power switch to the Off O position 2 Turn off your satellite TV receiver and TV TracVision M5 M7 User s Guide Chapter 2 Operation Changing Channels and Switching Between Satellites Circular Versions During installation your TracVision system should have been set up to track the satellite s of your choice and the channel guides for your selected satellite service should have been downloaded Since some channels might be located on another satellite changing channels might require switching between satellites With most TracVision configurations satellite switching occurs automatically while you change channels using the primary receiver s remote control Find your selected service and configuration in the following sections for complete details TIP The primary receiver is the receiver connected to the antenna s RF1 connector DISH 1000 Required for TurboHD Service When the TracVision M5 M
55. tivelorA DiSEqC 1 Satellite B Alternative 2 or B DiSEqC 2 Satellite C Alternative 30rC DiSEqC 3 TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Satellite Coverage Issue Television satellites are located in fixed positions above the Earth s equator and beam TV signals down to certain regions of the planet not worldwide To receive TV signals from a satellite you must be located within that satellite s unique coverage area TIP For your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh coml footprint Figure 4 2 Location and Coverage Area of DIRECTV 101 Satellite e Equator Satellite Signal Blocked Since TV satellites are located above the equator the TracVision antenna must have a clear view of the sky to receive satellite TV signals Anything that stands between the antenna and the satellite can block the signal resulting in lost reception Common causes of blockage include boat masts trees buildings and bridges Heavy rain ice or snow might also temporarily interrupt satellite signals Figure 4 3 Example of Satellite Blockage Blocked p li i MM M H ue f dl Do D X TracVision M5 M7 User s Guide Chapter 4 Troubleshooting Radar Interference The TracVision M5 M7 antenna must be kept out of line with nearby
56. to change the satellite switching method for your selected service if desired NOTE While most TracVision configurations support automatic switching Custom Dual Sat configurations and any configurations with a multiswitch installed require manual switching For more information on satellite switching options for your selected configuration refer to the applicable service setup instructions in this chapter Figure 3 26 Setting the Satellite Switching Method Default Display Menu Install Satellite Yes Return Set Sat Switch Type Yes gt Next Return Sat Switch Auto Choose your satellite Auto switching method then press Enter zi TracVision M5 M7 User s Guide Chapter 3 Settings Resetting to Factory Default Settings Use the flowchart in Figure 3 27 if you wish to reset the TracVision system to the factory default satellite service DIRECTV Dual Sat Mode and LCD brightness settings Figure 3 27 Resetting to Factory Default Settings Default Display Menu Install Satellite Yes Next Return Select Next until Operations Mode is displayed Operations Mode Yes Next Return m Get Antenna Status Yes Next Return Contr ol Antenna Yes Next Return m Select Next until Reset to Factory is displayed Reset to Factory Yes Next Return TracVision M5 M7 User s Guide Chapter 3 Settings Restarting the TracVision System
57. tween Satellites Linear Versions eeeene Receiver Requirements Prod ct E abeo se ime a lada ode odi lan had m TracVision M5 M7 User s Guide Chapter 2 Operation Receiving Satellite TV Signals Television satellites are located in fixed positions above the Earth s equator and beam TV signals down to certain regions of the planet not worldwide To receive TV signals from a satellite you must be located within that satellite s unique coverage area TIP For your convenience KVH provides links to several websites that offer satellite coverage information Simply visit our website at www kvh com footprint Figure 2 1 Location and Coverage Area of DIRECTV 101 Satellite Equator In addition since TV satellites are located above the equator the TracVision antenna must have a clear view of the sky to receive satellite TV signals Anything that stands between the antenna and the satellite can block the signal resulting in lost reception Common causes of blockage include boat masts trees buildings and bridges Heavy rain ice or snow might also temporarily interrupt satellite signals Figure 2 2 Example of Satellite Blockage dq Q IN Il ill m pasii M ft Blocked Dann pat TracVision M5 M7 User s Guide Chapter 2 Operation Turning the System On Off You can turn the system on or off using the switchplate Turning On the System Follow
58. ure the receivers for automatic switching the satellites must be set up in the receiver in the same order they were set up in the TracVision system see Figure 2 21 Figure 2 21 Antenna Receiver Synchronization Settings TracVision Satellite Receiver Satellite DiSEgC Setting Satellite A Alternative lor A DiSEqC 1 Satellite B Alternative 2 or B DiSEqC 2 Satellite C Alternative3 or C DiSEqC 3 NOTE Only European Tri Sat configurations track three satellites TracVision M5 M7 User s Guide Chapter 2 Operation Product Care Please consider the following antenna care guidelines for maintaining peak performance e Periodically wash the exterior of the antenna dome with fresh water and mild detergent Avoid harsh cleansers and volatile solvents such as acetone and do not spray the dome directly with high pressure water e If you wish to paint the dome use only non metallic automotive paint without a primer coat Any paint that contains metal will block satellite signals and impair reception 3 Settings TracVision M5 M7 User s Guide Chapter 3 Settings This chapter contains information on system settings and how to modify them Contents Updating Latitude and Longitude Data 29 Displaying the Calculated Skew Angle 30 Adjusting the Skew Angle Linear Versions 31 Setting Sleep Mode wo sects 35 Sett
59. uto or Manual Auto Manual Cancel Circular or Linear cir Lin Cancel Automatic Manual t Satellite o Satellite at Switching o Switching 5 M E E z LI s t a a a Li a a Service DIRECTV Yes Next Cancel Trisat Mode Yes No Cancel Select a DIRECTV mode Select 1 or 2 satellites from the library Service DISH Yes Next Cancel Install Europe WB Yes Next Cancel Select a DISH Network mode Select Hotbird WB Astra Astra2S Install Europe Yes Next Cancel Service ExpressVu Yes Next Cancel Select Hotbird Astra1 Astra2S Select ExpressVu Service Custom Yes Next Cancel i Select 1 or 2 satellites from the library Install Scandinavia Yes Next Cancel Select Hotbird WB Sirius Thor 2005 2008 KVH Industries Inc Antenna restarted PEY LELE Yes Get antenna status Next Return Get system errors Yes Next Return Errors Detected Get version Next Return Yes Antenna Software Versions Get serial number Yes Next Return Antenna Serial Number Get thres sig level Yes Next Return Threshold and Signal Levels Get skew angle Yes Next Return LNB Skew Angle Get bit error rate Yes Next Return Bit Error Rate Get state Yes Next Return
60. your TracVision system should have been set up to track your desired satellites allowing you to switch between them quickly and easily Satellite Library The TracVision M5 M7 system includes a pre programmed satellite library of the most popular satellite services offering a wide variety of satellite services to choose from For complete information on the satellite library see Chapter 3 Settings on page 27 TIP You can add two more satellites of your choice to the satellite library For complete information on adding satellites to the library refer to the associated Application Note on the KVH Partner Portal KVH authorized technicians only TracVision M5 M7 User s Guide Chapter 1 Introduction Circular and Linear Versions Your TracVision system is configured to receive either circularly polarized satellite signals e g North America or linearly polarized satellite signals e g Europe or Latin America Figure 1 3 illustrates the difference between these two polarizations Figure 1 3 Polarizations of Satellite Signals Circular Linear Signals transmitted in two Signals transmitted in vertical corkscrew patterns one and horizontal waves offset running clockwise and one exactly 90 from each other running counter clockwise LNB Skew Angle Since linear satellite signals are oriented in a precise cross pattern the TracVision antenna s receiving element called an LNB low noise block
61. ystem startup 6 Repeat this procedure if you wish to program a second user defined satellite K VIHI AppNote0802 Revised Page 4 of 6 2008 2013 KVH Industries Inc Revised 10 8 2013 TracVision Satellite Television Application Note D SELL c Example Linear Satellite The following is an example of programming the fictional YOURSAT 7 as the USER user defined satellite YOURSAT 7 AT 7 W legacy DVB decoder linear polarization Transponder Data Value Horizontal High Frequency 11 966 GHz Symbol rate 27500 FEC code 3 4 Network ID 2048 dec 0x0800 Vertical High Frequency 11 823 GHz Symbol rate 27500 FEC code 3 4 Network ID 2048 dec 0x0800 Vertical Low No data listed Horizontal Low No data listed Based on the above information you would enter the following commands HALT DEBUGON SATCONFIG USER1 7 W 3 L SATINSTALL USER1 NONE DEBUGON SATCONFIG A 98 11966 27500 34 0X0800 H H 3 G SATCONFIG A 98 11823 27500 34 0X0800 V H 3 SATCONFIG A 98 00000 27500 34 0X0000 V L 3 SATCONFIG A 98 00000 27500 34 0X0000 H L 3 ZAP K M R AppNote0802 Revised Page 5 of 6 2008 2013 KVH Industries Inc Revised 10 8 2013 TracVision Satellite Television Application Note LI IM AA Example Circular Satellite The following is an example of programming the fictional YOURSAT 122 as the USER2 user defined satellite YOURSAT 122
62. zard to enter the following information e Satellite name e Satellite longitudinal position e Transponder information for all applicable combinations of polarization band o Frequency o Symbol rate o FEC code o Network ID e Decoding type Circular satellites use the following polarizations e Left e Right Linear satellites use the following polarizations and bands e Vertical high 11700 12750 MHz e Vertical low 10700 11700 MHz e Horizontal high 11700 12750 MHz e Horizontal low 10700 11700 MHz NOTE A 22 KHz tone must be present on the TracVision system s coaxial cable to enable switching to high band channels TIP You can find satellite information on the web at www lyngsat com not affiliated with KVH Step 1 Connect Your PC to the TracVision System Follow the instructions provided in the Flash Update Wizard s Help file to connect your PC to the TracVision system AppNote0802 Revised Page 1 of 6 2008 2013 KVH Industries Inc 10 8 2013 TracVision Satellite Television Application Note LI IMM SCENE c Step 2 Define the Satellite s Now you need to enter the following commands into the Flash Update Wizard s Command Line box NOTE Variables are shown in bold italics 1 Enter HALT 2 Enter DEBUGON 3 Using the table below enter the following SATCONFIG command SATCONFIG a b c d e Field Description a User defined satellite stored in the antenna library USER1 User de
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