Home

ZM400/ZM600 User Guide

1. ZM400 ZM600 Industrial Commercial Printer User Guide O 2007 ZIH Corp The copyrights in this manual and the software and or firmware in the label printer described therein are owned by ZIH Corp Unauthorized reproduction of this manual or the software and or firmware in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL II and ZebraLink programs Element Energy Equalizer Circuit E39 and Monotype Imaging fonts Software O ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Z
2. 000 ccc eee eee eee 17 Store the Printer oe cesi cott do tentent Tete do co emen te en feet aia 17 Ship the Printer sisis seine rad todos re eee e gei iege gei n ne 17 Select a Site forthe Printer oooooooococooooo ree 18 Select a SUrface osse ia 18 Provide Proper Operating Conditions llle 18 Allow Proper Space 0 2 2 0 eee eee eee eee eens 18 Provide a Data SOure e ocsi eaea diese aaa ana eee aaa adi ada 18 Provide a Power Source o 18 Select a Data Communication Interface lille 19 Data Cables and Wireless Cards 0 00 eese 20 Connect the Printer to the Computer or Network 2002000000 eee 20 Connect the Printer to a Power Source 0 cece eese 23 Power Cord Specifications llli 24 Types of Media ooocooo lr nn 25 IS are 27 When to Use Ribbon 0 00 eee 27 Coated Side of Ribbon 1 teens 27 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 16 Printer Setup Before You Begin Before You Begin 79695L 001 Rev A Review this checklist and resolve any issues before you set up or use your printer a a Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage If you have not see Unpack and Inspect the Printer on page 17 Select a Site Have you selected an appropriate location for the printer If you have not see Select a Site for the Printer on page 18 Connect to a
3. Moves to the next available digit in a number Performs the action on the bottom left of the LCD ZM400 ZM600 User Guide 79695L 001 Rev A 12 Introduction Control Panel Control Panel Lights Table 2 Control Panel Lights Light Status Indication POWER Off The printer is off or no power is applied On The printer is on PAUSE Off Normal printer operation On The printer has stopped all printing operations Flashing The Pause light flashes when initializing FLASH memory and in Peel Off Mode when the label is available ERROR Off Normal printer operation no errors On An error condition is preventing printing This includes HED IR QUT and RIBECOH CLIT errors Flashing An error condition exists but printing is allowed to continue This includes E iH IH warning HERD UNDER TEMP warning and HEAD OUER TEMF error DATA Off Normal printer operation no data being received or processed One flash CANCEL was pressed and a format is successfully cancelled Slow flashing The printer cannot accept more data from the host Fast flashing The printer is receiving data On A partial format has been received and no subsequent data activity 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Introduction 13 Printer Language Modes Printer Language Modes Depending on how your printer was ordered it came from the factory with firmware that operates in or allows you to use cert
4. 0 0 cee eres 43 Load RIDDOI secre pe be REL ET RR RE E laa 47 Remove Used RIDbDON ooocccccocc lr 51 Calibrate the Printer 0 0 0 0 00 0c nn 52 Auto Galibration ssi ze e ha a ede bh kee EE 52 Manual Calibration 0 000000 eee eee 52 Adjust Printhead Pressure 0 cece eee 53 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Contents 4 COMMQUIANON iussa dag xk Road eed A AAA 55 ein hs 56 Enter Setup MOJO 2223 eee RR ER ee PEGE EE OEE bE SP ER Ee Eee Gee ees 56 Exit Setup MOJO iei eee Pes eed ie Peewee EE bees 57 Change Password Protected Parameters liliis 58 Default Password Value 0000 ce rr 58 Disable the Password Protection Feature 0 0 cece eee ee eee 58 Print a Configuration Label 1 sassa aaa eee 59 Print a Network Configuration Label lisse 60 Control Panel Parameters iilii 61 How to View or Modify Parameters o o ooococccooocco eene 61 Additional Parameters o o ocococccoo ns 61 Standard Printer Parameters oooococcccco sees 62 5 e Routine Maintenance 4i aau hanh RRRRARAA ERE ARR ARR ERE 87 Replacing Printer COMpONenNiS oococccocc ne 88 Ordering Replacement Parts 0 cece ree 88 Recycling Printer Components 0 0 0 e tees 88 Lubrication 2s gu 93b Aa a XY 88 Cleaning Schedule and Procedures o oooccocococcocc es 89 Clean the ExXteriOr o oooocccoooooo rrr 89 Cle
5. to continue to the next parameter or press MINUS to return to the previous parameter in the cycle Press SELECT when you want to modify a parameter or view its options When a parameter is changed an asterisk appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer 3 Note Your label preparation software or the printer driver may override adjustments made through the control panel Refer to the software or driver documentation for more information Additional Parameters Additional parameters appear in the following situations When a wired print server is installed in the printer For more information refer to the ZebraNet 10 100 Print Server User and Reference Guide Whena wireless print server is installed in the printer Refer to the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide When a Radio Frequency Identification RFID reader is installed Refer to the RFID Programming Guide for more information Copies of these manuals are available at http www zebra com manuals or on the user CD that came with your printer 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 62 Configuration Control Panel Parameters Standard Printer Parameters Table 12 shows parameters in the order in which they are displayed when you press PLUS after entering Setup mode Table 12 Printer Parameters Page 1 of 24 Para
6. The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration is performed 3 Note If the control panel settings for MEDIA POWER UP or HEAD CLOSE are set to LENGTH NO MOTION or FEED the printer starts printing without auto calibrating See Select Media Power Up Option on page 80 or Select Head Close Option on page 80 Manual Calibration Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the media and ribbon are detected more accurately If you change the type of ribbon or media your printer may operate better if you perform this calibration For instructions refer to Calibrate Media and Ribbon Sensor Sensitivity on page 74 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 53 Adjust Printhead Pressure Adjust Printhead Pressure You may need to adjust printhead pressure if printing is too light on one side if you use thick media or if the media drifts from side to side during printing See Figure 10 The ZM400 pressure adjustment dials have four possible settings designated by blocks of increasing size embossed on the print mechanism The smallest block fully counterclockwise is considered position 1 and the largest block fully clockwise is considered position 4 The ZM600 dials have seven settings instead of four Figure 10 Printhead Pressure Adj
7. gt EE ae Ee ES L aul un A INI TE MI roue MEAM MEE eir rans o T SLIGHTLY LIGHT 3 m ACODE 39x E INSPEC A e D 8 xCODE 39 o o SLIGHTLY DARK MLC O XCODE 39 Too DARK LL LLL 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 118 Troubleshooting Printer Diagnostics 79695L 001 Rev A Table 21 Judging Bar Code Quality Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size The openings in small alphanumeric characters may fill in with ink Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled in The rotated bar code spaces are small when compared to the in spec code possibly making the code unreadable In spec The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces The rotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec n both normal and rotated styles small alphanumeric characters
8. 79695L 001 Rev A List Images This option prints a label that lists the available images stored in the printer s RAM Flash memory or optional memory card To print a list of the available images 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZM400 ZM600 User Guide 3 27 07 Configuration 71 Control Panel Parameters Table 12 Printer Parameters Page 10 of 24 Parameter HUANA LIST FORMATS Action Explanation List Formats This option prints a label that lists the available formats stored in the printer s RAM Flash memory or optional memory card To print a list of the available formats 1 Press SELECT to select the parameter 2 Press PLUS to select FR INT 3 Press SELECT to deselect the parameter RERA LIST SETUP List Setup This option prints a configuration label see Figure 11 on page 59 which lists the current printer configuration To print a configuration label 1 Press SELECT to select the parameter 2 Press PLUS to select FR IHT 3 Press SELECT to deselect the parameter HUANA LIST NETWORK List Network Settings This option prints a network configuration label see Figure 12 on page 60 which lists the settings for any print server that is installed To print a network configuration label 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press
9. Ensure that the data is not directed to a device that is not installed or is unavailable Refer to the Maintenance Manual for more information about the specified function 3 27 07 Print Quality Problems Troubleshooting Print Quality Problems 105 Table 16 identifies problems with print quality the possible causes and the recommended solutions Table 16 Print Quality Problems Problem Possible Cause Recommended Solution General print quality The printer is set at the For optimal print quality set the print speed to issues incorrect print speed the lowest possible setting for your application via control panel the driver or the software See Adjust Print Speed on page 63 You may want to perform the FEED Self Test on page 116 You are using an incorrect 1 Switch to a different type of media or ribbon combination of labels and to try to find a compatible combination ribbon for your application 2 Tf necessary consult your authorized Zebra reseller or distributor for information and advice The printer is set at an incorrect For optimal print quality set the darkness to the darkness level lowest possible setting for your application via the control panel the driver or the software See Adjust Print Darkness on page 62 You may want to perform the FEED Self Test on page 116 to determine the ideal darkness setting The printhead is dirty Clean the printhead See Clean the Printhead and
10. Liner take up Rewind Red solid lines 2 media Blue dotted lines 2 backing only 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 32 Operations Print Modes and Printer Options Table 9 Media Paths for Print Modes with Various Printer Options Continued Print Mode Printer Option Media Path Cutter or Cutter shown with Delayed Cut an optional catch E OA Rewind Rewind Red solid lines media Blue dotted lines backing only 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 33 Load Media Load Media The beginning steps for loading media apply to all printers including those that have the peel off liner take up cutter or rewind option When you have completed these beginning steps continue with the media loading instructions for the print mode and printer options that apply to you For more information about print modes and printer options see Print Modes and Printer Options on page 30 Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume pr
11. Memory 16 MB DRAM memory 8 MB flash memory 2 MB user available Label formats accepted by ZPLII firmware XML Enabled ZPL EPL II APL I APL D 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Agency Approvals 3 27 07 Agency Approvals IEC 60950 1 EN55022 Class B EN55024 EN61000 3 2 3 Specifications Agency Approvals Product Markings ZM400 ZM600 User Guide cTUVus CE FCC B ICES 003 VCCI C Tick NOM CCC GOST R BSMI MIC ZIK S Mark Arg SABS 79695L 001 Rev A 125 126 Specifications Printing Specifications Printing Specifications Printing Specifications ZM400 ZM600 Print resolution 203 dots in 8 dots mm 203 dots in 8 dots mm 300 dots in 12 dots mm 300 dots in 12 dots mm 600 dots in 24 dots mm N A N A Dot size 203 dots in 0 0049 in x 0 125 mm x 0 0049 in x 0 125 mm x width x length 0 0049 in 0 125 mm 0 0049 in 0 125 mm 300 dots in 0 0033 in x 0 084 mm x 0 0033 in x 0 084 mm x 0 0039 in 0 099 mm 0 0039 in 0 099 mm 600 dots in 0 0016 in x 0 042 mm x N A N A 0 0016 in 0 042 mm First dot location measured from 0 10 in 2 5 mm 0 10 in 2 5 mm inside media backing edge 0 04 in mm 0 04 in mm Maximum print 203 dots in 4 09 in 104 mm 6 6 in 168 mm width Minimum print length 1 dot row 1 dot row Maximum 203 dots in 157 in 3988 mm 102 in 2590 mm
12. To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value Each press adjusts the tear off position by four dot rows 3 Press MINUS to decrease the value Each press adjusts the tear off position by four dot rows 4 Press SELECT to accept any changes and deselect the parameter HV VILI PRINT MODE TEAR OFF 79695L 001 Rev A Select Print Mode This parameter tells the printer how printed labels will be removed Make sure that you select a print mode that is compatible with your printer and printer options For information about how the print modes work with different printer options see Print Modes and Printer Options on page 30 Default Value TEAR OFF Selections TEAR OFF PEEL OFF CUTTER DELAYED CUT LINERLESS P LINERLESS R REWIND To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 3 27 07 Parameter HV VII MEDIA TYPE GAP NOTCH Configuration 65 Control Panel Parameters Table 12 Printer Parameters Page 4 of 24 Action Explanation Set Media Type This parameter tells the printer the type of media that you are using see Types of Media on page 25 for more information Selecting continuous media requires that you include a label length instruction in your labe
13. 28800 38400 57600 115200 Selections EPL 1200 2400 4800 9600 19200 38400 57600 115200 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 76 Configuration Control Panel Parameters Table 12 Printer Parameters Page 15 of 24 Parameter RERA DATA BITS 8 BITS RERA PARITY NONE Action Explanation Set Data Bits This setting applies only when the serial port is used The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Default Value 8 BITS Selections 7 BITS 8 BITS To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter Set Parity This setting applies only when the serial port is used The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Default Value NONE Selections EVEN ODD NONE To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through
14. In Peel Off mode the liner exits the front of the printer In Peel Off mode with Liner Take Up the liner winds onto the liner take up spindle or the rewind spindle Cutter Use if the printer has a cutter option when The printer prints a label and then cuts it you want the labels to be cut apart free Delayed Cut Use if the printer has a cutter option when The printer prints a label pauses and cuts you want the printer to cut the labels apart the label when it receives the JK delayed at a signal cut ZPL command Rewind Use if the printer has the Rewind option and The printer prints without pausing between you want the labels to rewind on a core labels The media or liner is wound onto a core after printing Linerless Peel Reserved for future options Reserved for future options Linerless Rewind 79695L 001 Rev A Reserved for future options ZM400 ZM600 User Guide Reserved for future options 3 27 07 Media Paths Operations 31 Print Modes and Printer Options Table 9 shows the media paths for print mode and printer option combinations using roll media Fanfold media uses the same print modes and printer options as roll media Table 9 Media Paths for Print Modes with Various Printer Options Print Mode Printer Option Media Path Tear Off Printers with any printer options can use Tear Off mode Peel Off Peel Liner take up or Rewind Peel Off with Liner Take Up
15. O the printer 2 Press and hold FEED and PAUSE while turning on I the printer 3 Hold FEED and PAUSE until the first control panel light turns off The printer configuration is temporarily reset to the factory default values No labels print at the end of this test 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 120 Troubleshooting Printer Diagnostics Communications Diagnostics Test t The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer When the printer is in diagnostics mode it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text The printer prints all characters received including control codes such as CR carriage return Figure 22 shows a typical test label from this test Note The test label prints upside down Figure 22 Communications Diagnostics Test Label ES PFOS394 25 AA 5E 45 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO00 4E 2C 31 38 2C 3 30 5E 46 44 28 30 30 39 30 20999 9999 FS 29 39 39 39 2D 39 39 39 39 5E 46 53 0D BA FOO 50 AAN 18 5E 45 4F 38 2C 35 30 5E 41 41 4E 2C 31 38 2C 1O0 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 28 53 54 41 To use communications diagnostics mode complete these steps 79695L 001 Rev A 1 Set the print width equal to or less than the label width being used for the test See
16. RERA PRINT WIDTH 1248 AUN NN RE Table 13 Print Width Ranges and Maximum Values Printhead Printer Resolution ZM400 ZM600 200 dpi Default Value 832 Default Value 1344 Range 2 to 832 dots Range 2 to 1344 dots 300 dpi Default Value 1248 Default Value 1984 Range 2 to 1248 dots Range 2 to 1984 dots 600 dpi Default Value 2496 N A Range 2 to 2496 dots Note Setting the width too narrow can result in portions of a label format not being printed on the media Setting the width too wide wastes formatting memory and can cause printing off of the label and on the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POI ZPL II command To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to change the value shown 3 Press SELECT to accept any changes and deselect the parameter 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Configuration 67 Control Panel Parameters Table 12 Printer Parameters Page 6 of 24 Parameter LIN IS MAXIMUM LENGTH 39 0IN 988MM 3 27 07 Action Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process Always set maximum label length to a value that is at least 1 0 in 25 4 mm greater than the actual label length Figure 14 If the value is set to a smaller value than the label length th
17. um print 300 dots in 73 in 1854 mm 45 in 1143 mm 600 dots in 20 in 508 mm N A N A Bar code Picket fence modulus non rotated orientation X dimension 203 dots in 4 9 mil to 49 mil 4 9 mil to 49 mil 300 dots in 3 3 mil to 33 mil 3 3 mil to 33 mil 600 dots in 1 6 mil to 16 mil N A Ladder rotated orientation 203 dots in 4 9 mil to 49 mil 4 9 mil to 49 mil 300 dots in 3 9 mil to 39 mil 3 3 mil to 33 mil 600 dots in 1 6 mil to 16 mil N A 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Printing Specifications Programmable constant print speeds ZM400 Specifications 127 Printing Specifications ZM600 203 dots in 24 in 61 mm per second 24 in 61 mm per second e 3in through 10 in persecondin 3in through 10 in per second in 1 in increments 76 mm through 1 in increments 76 mm through 254 mm per second in 25 mm 254 mm per second in 25 mm increments increments 300 dots in 24 in 61 mm per second 24 in 61 mm per second e 3 in through 8 in per second in e 3 in through 8 in per second in 1 in increments 76 mm through 1 in increments 76 mm through 203 mm per second in 25 mm 203 mm per second in 25 mm increments increments 600 dots in e 1 5 in 38 mm N A 2in through 4 in per second in 1 in increments 51 mm through 102 mm per second in 25 mm increments Thin film printhead with ES Element Energy Control 3 27 07 ZM400 ZM600 User Guide 796
18. A sensor profile shows sensor settings compared to actual sensor readings This label which will extend across several actual labels or tags can be used to troubleshoot printing problems To interpret the results of the sensor profile see Sensor Profile on page 121 100 L1 080 MEDIA RIBBON 060 WEB _ 040 020__ 000 D RIBBON MEDIA MEDIA MEDIA MEDIA MEDIA To print a sensor profile 1 Press SELECT to select the parameter 2 Press PLUS to start this standard calibration procedure and print a media sensor profile 3 Ifthe sensitivity of the sensors must be adjusted perform Calibrate Media and Ribbon Sensor Sensitivity on page 74 4 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 74 Configuration Control Panel Parameters Table 12 Printer Parameters Page 13 of 24 Parameter HV VII MEDIA AND RIBBON CAL I BRATE 79695L 001 Rev A Action Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors Important Follow this procedure exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press MINUS at any step in this procedure to cancel the process To perform a media and ribbon sensor calibration 1 2 10 11 12 13 14 Press SELECT to select the parameter Press PLU
19. Cut Mode 2 0 00 000055 42 Additional Steps for Rewind MOde o cococcocococo eA 43 Load RIDDON saiia aa ia aae aa aa a a ic a lt a Ra 47 Remove Used Ribbon 0 0000 nen 51 Calibrate the Printer lllllillilssllselesell nen 52 Auto Calibrati0N oooooocococo lr nn 52 Manual Calibrati0N ooooococccoooo re 52 Adjust Printhead Pressure III 53 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 30 Operations Print Modes and Printer Options Print Modes and Printer Options The printer can use different print modes and options for label removal Table 8 Use a print mode that matches the media being used and the printer options available For more information on the types of media see Types of Media on page 25 To select a print mode see Select Print Mode on page 64 Print Mode Descriptions and Printer Requirements Print Mode Tear Off default setting Table 8 Print Modes and Printer Options When to Use Printer Options Required Use for most applications This mode can be used with any printer options and most media types Printer Actions The printer prints label formats as it receives them The printer operator can tear off the printed labels any time after they print Peel Off Use only if the printer has the Peel Off The printer peels the label from the liner Liner Take Up or Rewind option during printing and then pauses until the label is removed
20. Data Source Have you determined how the printer will connect to a data source usually a computer For more information see Select a Data Communication Interface on page 19 Attach a Power Cord Do you have the correct power cord for your printer If you are unsure see Power Cord Specifications on page 24 To attach the power cord and connect the printer to a power source see Connect the Printer to a Power Source on page 23 Select Media Do you have the correct media for your application If you are unsure see Types of Media on page 25 Select Ribbon Do you need to use ribbon and is the appropriate ribbon available if needed If you are unsure see Ribbon Overview on page 27 ZM400 ZM600 User Guide 3 27 07 Printer Setup 17 Handling the Printer Handling the Printer This section describes how to handle your printer Unpack and Inspect the Printer When you receive the printer immediately unpack it and inspect for shipping damage Save all packing materials Check all exterior surfaces for damage Raise the media door and inspect the media compartment for damage to components If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Important Zebra Technologies Corporation is not responsible for any damage incurred during the shipment of the equipment
21. Media must not exceed minimum specifications for mode of operation Perform the FEED Self Test on page 116 Adjust the darkness or print speed settings as necessary Not enough blank space around the bar code ZM400 ZM600 User Guide Leave at least 1 8 in 3 2 mm between the bar code and other printed areas on the label and between the bar code and the edge of the label 79695L 001 Rev A 108 Troubleshooting Calibration Problems Calibration Problems Table 17 identifies problems with calibration the possible causes and the recommended solutions Problem Loss of printing registration on labels Excessive vertical drift in top of form Table 17 Calibration Problems Possible Cause The platen roller is dirty Recommended Solution Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 90 Media guides are positioned Ensure that the media guides are properly registration improperly positioned The media type is set Set the printer for the correct media type incorrectly gap notch continuous or mark See Set Media Type on page 65 The media is loaded incorrectly Load media correctly See Load Media on page 33 Auto Calibrate failed Media or ribbon is loaded Ensure that media and ribbon are loaded 79695L 001 Rev A incorrectly correctly The sensors could not detect the media or ribbon Manually calibrate
22. SELECT to deselect the parameter HV VII LIST ALL 3 27 07 List All This option prints labels that list the available fonts bar codes images formats and the current printer and network configurations To print labels for all settings 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 72 Configuration Control Panel Parameters Table 12 Printer Parameters Page 11 of 24 Parameter Action Explanation ZPL and XML only Format Memory Card This option erases all previously stored information from the optional Hi AT A I fA 64 MB flash chip on the Wireless Plus option board This parameter appears only when a Wireless Plus option board with the flash chip FORMAT CARD populated is installed Caution This option completely erases the flash chip To format a memory card 1 Press SELECT to select the parameter 2 Press PLUS to select A1 If your printer is set to require a password you are prompted to enter the password 3 Enter the password For instructions see Change Password Protected Parameters on page 58 4 Pressthe appropriate button again to select the desired card The display shows ARE YOU SURE 5 Do you want to continue Press MINUS to select HO to cancel the request and return to FORMAT CARD prompt e Press PLUS to select YES and begin initializat
23. Y SPCCHICANONG auuadas csxxtkebsPtassRsd AE ARE 123 General Specifications oooooooocoorocor eee ee 124 Agency Approvals 0 0 cee m mr 125 Printing Specifications lille I 126 Media Specifications l l 128 Ribbon Specifications lille eee 129 Printer OptlOriS iu entries ERREUR e Pala chee AAA qs 130 MMTTTT m 131 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 2 How This Document Is Organized ooooccococcoco eee 2 Contacts aia ta 3 Document Conventions o 4 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 2 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or to troubleshoot problems with the printer How This Document Is Organized 79695L 001 Rev A The User Guide is set up as follows Section Introduction on page 7 Description This section shows the operational controls and location of major components used when loading media Printer Setup on page 15 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Operations on page 29 This sect
24. accept any changes and deselect the parameter Reset Printhead Life Counter for Early Warning This parameter appears only when Early Warning for Maintenance is enabled To reset the printhead life counter 1 Press SELECT to select the parameter 2 Did you replace the printhead If you replaced the printhead press PLUS to select YES e f you did not replace the printhead press MINUS to select H 3 Press SELECT to accept any changes and deselect the parameter HV VILI NONRESET CNTR O IN View Non Resettable Counter This parameter displays the total length of media that the printer has printed You can use ZPL commands to change the unit of measure for this counter For the commands refer to the ZPL Programming Guide HV VILI RESET CNTR1 O IN View User Controlled Counter 1 This parameter displays the total length of media that the printer has printed since this parameter was last reset You can use ZPL commands to change the unit of measure and reset this counter For the commands refer to the ZPL Programming Guide HV VII RESET CNTR2 O IN 3 27 07 View User Controlled Counter 2 This parameter displays the total length of media that the printer has printed since this parameter was last reset You can use ZPL commands to change the unit of measure and reset this counter For the commands refer to the ZPL Programming Guide ZM400 ZM600 User Guide 79695L 001 Rev A 70 Configuratio
25. all changes made since you entered Setup mode except for changes made to the darkness and tear off settings which go into effect as soon as they are made LOAD DEFAULTS LOAD LAST SAVE DEFRULT HET Restores all parameters other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually Note Loading factory defaults causes the printer to auto calibrate Loads values from the last permanent save Restores the wired and wireless network settings back to factory defaults 3 Press SETUP EXIT to select the displayed choice When the configuration and calibration sequence is done PRINTER READY displays 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 58 Configuration Change Password Protected Parameters Change Password Protected Parameters Certain parameters including the communication parameters are password protected by factory default Caution Do not change password protected parameters unless you have a complete understanding of the parameters functions If the parameters are set incorrectly the printer may function unpredictably The first time that you attempt to change a password protected parameter the printer displays ENTER PASSWORD Before you can change the parameter you must enter the four digit numeric password After you have entered the password correctly you do not have to enter it ag
26. and will not repair this damage under warranty Store the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the conditions shown in Table 3 Table 3 Storage Temperature and Humidity Temperature 40 F to 140 F 40 to 60 C Relative Humidity 596 to 8596 non condensing Ship the Printer If you must ship the printer Turn off O the printer and disconnect all cables Remove any media ribbon or loose objects from the printer interior Close the printhead Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 18 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer Select a Surface Select a solid level surface of sufficient size and strength to accommodate the printer and other equipment such as a computer if necessary The choices include a table countertop desk or cart For the printer s weight and dimensions see General Specifications on page 124 Provide Proper Operating Conditions This printer is designed to function in a wide range of environmental and electrical conditi
27. connection 19 connection and configuration 21 connector location 8 setting parallel communications 75 parity setting 76 passwords default 58 disable 58 entering 58 setting password level 84 PAUSE button description 11 FEED and PAUSE self test 119 PAUSE self test 115 Peel Off mode loading media 33 media path 31 print mode use described 30 selecting 64 power connect to power source 23 power cord specifications 24 power switch and connector locations 8 site selection 18 Power On Self Test POST 113 print configuration label CANCEL self test 114 List Setup command 71 print darkness setting 62 print modes described 30 load media for different print modes and options 33 media paths 31 selecting 64 print network configuration label 71 instructions and sample label 60 print quality troubleshooting 105 print server characteristics of internal wired connection 19 characteristics of wireless connection 19 print width setting 66 79695L 001 Rev A ZM400 ZM600 User Guide printer components 9 printer diagnostics 113 printer language modes 13 printer options 130 described 30 load media for different print modes and options 33 media paths 31 printer settings backfeed 81 baud 75 control prefix 78 data bits 76 date 83 delimiter character 79 format convert 83 format prefix 78 host handshake 76 idle display 83 label top 81 language 85 left position 81
28. e ea SERRE al 17 Ship the Printers iusso korr un em eet lie a ad ewe 17 Select a Site for the Printer liliis 18 Select a SU ACE ssi ae eaae E E Ria a nnn 18 Provide Proper Operating Conditions sasaaa aaaeeeaa 18 Allow Proper Space o cecscss tanisppsp santia tenes 18 Provide a Data Source 2 0 0 ete ee 18 Provide a Power Source es 18 Select a Data Communication Interface lille 19 Data Cables and Wireless Cards o oooccocccocco tee 20 Connect the Printer to the Computer or Network 00000 eee eee eee 20 Connect the Printer to a Power Source 0 0 0c eae 23 Power Cord Specifications lille 24 Types of Media slt ede ida a AA eere y EG RISE 25 Ribbon Overview o 27 When to Use RibboN ooooccccococ rns 27 Coated Side of Ribbon 1 0 en 27 2 Operations Meme 29 Print Modes and Printer Opti0NS oocccooccooccn ee 30 Print Mode Descriptions and Printer Requirements 000 eee 30 Media Paths asia ia eed tend a hae E Aaaa ee a GR dead 31 Load Media 1 Rb mE EE EGER a dea bakes 33 Beginning Steps for all Print Modes and Printer Options 33 Additional Steps for Tear Off MOde ooooococcococnoo ee 36 Additional Steps for Peel Off Mode with or without Liner Take Up 37 Additional Steps for Cutter or Delayed Cut Mode 000000 cee eee 42 Additional Steps for Rewind Mode
29. example Figure 1 Sample Figure with Callouts o eO POWER PAUSE ERROR DATA 1 FEED button 2 CANCEL button 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 6 About This Document Document Conventions 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 3 27 07 Introduction This section shows the operational controls and location of major components used when loading media Contents External Vi Winnie 8 Printer Media Compartment 0 000 c cette eens 9 Control Panel acetate ta nt Et qe Sup Mae ee aaa eee eels 10 Control Panel Buttons 0 0 0 tenes 11 Control Panel Lights 0 0 cee tenes 12 Printer Language Modes sslssseseeeee Ih 13 ZM400 ZM600 User Guide 79695L 001 Rev A 8 Introduction External View External View Figure 2 and Figure 3 show the components and connections on the outside of the printer Figure 2 Front of Printer 1 Control panel 2 Media door Figure 3 Rear of Printer Serial port Internal wired print server port Ethernet USB port Parallel port Power switch O off on AC power connector Wireless print server card slot Ethernet bh Ww Po ON a Ol Wireless card ejector button 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Introduction 9 Printer Media C
30. look complete Slightly light Slightly light labels are in some cases preferred to slightly dark ones for in spec bar codes Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces e Small alphanumeric characters are unreadable Note the relative darkness value and the print speed printed on the best test label Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value is the best darkness value for that specific label ribbon combination and print speed If necessary change the darkness value to the darkness value on the best test label See Adjust Print Darkness on page 62 If necessary change the print speed to the same speed as on the best test label See Adjust Print Speed on page 63 ZM400 ZM600 User Guide 3 27 07 Troubleshooting 119 Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory If the factory default values are permanently saved a media calibration procedure must be performed To perform a FEED and PAUSE self test complete these steps 1 Turn off
31. parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 DELIMITER CHAR 2C Parameter ZPL and XML only HV VII Configuration 79 Control Panel Parameters Table 12 Printer Parameters Page 18 of 24 Action Explanation Set Delimiter Character The delimiter character is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL Programming Guide for more information delimiter character The printer must see different characters to work properly Default Value 2C Range 00 to FF Note Do not use the same hex value for the control format and To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter ZPL and XML only HUANA ZPL MODE ZPL 3 27 07 Select ZPL Mode The printer remains in the selected mode until it is changed by this parameter or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL II eliminating the need to rewrite any ZPL formats that already exist See the ZPL Programming Guide for more information on the differences be
32. performance with your media to assure that you get the desired results 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 130 Specifications Printer Options Printer Options Option ZM400 ZM600 Cutter X X Peel off X X Liner take up X Not available Factory installed 64 MB 58 MB user available Flash X X memory 300 dpi printhead X X 600 dpi printhead X Not available Rewind X X External print server 10 100 or 10base T X X Internal print server 10base T X X Wireless print server X X 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 A adhesive test for ribbon coating 27 adjustments left position 81 media alignment for rewind 98 print darkness 62 printhead pressure 53 tear off position 64 agency approvals 125 auto calibration 52 backfeed setting 81 bar codes list available codes 70 battery disposal 88 baud setting 75 before you begin setup 16 bitmap scaling factor 83 C calibration media and ribbon sensor 74 setting for head close 80 setting for media power up 80 troubleshooting problems 108 Canadian DOC compliance iv CANCEL button CANCEL self test 114 description 11 3 27 07 Index checklist before you begin 16 troubleshooting 100 cleaning cutter module 94 exterior of printer 89 media compartment and sensors 93 printhead and platen roller 90 recommended cleaning schedule 89 communication interfaces 19 communicati
33. sie sese renidet ide rael dus t itio 121 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 100 Troubleshooting Troubleshooting Checklists Troubleshooting Checklists 79695L 001 Rev A If an error condition exists with the printer review this checklist a a Is there an error message on the LCD If yes see LCD Error Messages on page 101 Are noncontinuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 74 Is the printer reporting a ribbon error when ribbon is loaded properly If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 74 Are you experiencing problems with print quality If yes see Print Quality Problems on page 105 Are you experiencing communications problems If yes see Communications Problems on page 109 If the labels are not printing or advancing correctly review this checklist a a Are you using the correct type of labels Review the types of label in Types of Media on page 25 Are you using a label that is narrower than the maximum print width See Set Print Width on page 66 Review the label and ribbon loading illustrations in Load Media on page 33 and Load Ribbon on page 47 Does the printhead need to be adjusted See Adjust Printhead Pressure on page 53for more information Do the sensors need to be calibrated See Calibrate Media and Ribbon Sensor Sensitivity on page 74 for more information If n
34. the Sensors 1 1 Take label sensor Ribbon sensor 3 Media sensor 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 94 Routine Maintenance Cleaning Procedures Clean the Cutter Module Tf the cutter is not cutting the labels cleanly or 1f it jams with labels clean the cutter A Caution For personnel safety always power off and unplug the printer before performing this procedure To clean the cutter module complete these steps 1 Turn the printer off O and unplug the printer from its power source 2 A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Remove the cutter shield 1 by removing the cutter shield thumbscrew and lock washer 2 3 To expose the V shaped cutter blade turn the cutter motor thumbscrew 1 counterclockwise to lower the blade 3 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Routine Maintenance 95 Cleaning Procedures 4 See Figure 17 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the upper cutting surface 1 and the cutter blade 2 In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate Figure 17 Cleaning the Cutter Module 1 lt lt 2 5 Replace the cutter shield 6 Plug the printer into its power source and then turn o
35. the control panel parameters that are used to configure the printer for Operation Contents Setup Mode eor RR a 56 Enter Setup Mode 0 eee n 56 Exit Setup Mode coacci n 57 Change Password Protected Parameters 20000 cece eee eee eee eeee 58 Default Password Value 2000s 58 Disable the Password Protection Feature 2 0 0 cece eee 58 Print a Configuration Label 1 2 0 eects 59 Print a Network Configuration Label 0 0 0c cece eee eee 60 Control Panel Parameters 00 00000 e eee eee eee 61 How to View or Modify Parameters 0 0 00 cece eee eee 61 Additional Parameters 00 ccc eee eee eee 61 Standard Printer Parameters 000 e eee eee eee eee eee 62 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 56 Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power On Self Test POST is complete the control panel displays PRINTER READY You may now set printer parameters for your application using the control panel display and the buttons directly below it If it becomes necessary to restore the initial printer defaults see FEED and PAUSE Self Test on page 119 Important Certain printing conditions may require that you adjust printing parameters such as print speed darkness or print mode These conditions include but are not limited to printing at high speeds peeling t
36. the printer See Calibrate Media and Ribbon Sensor Sensitivity on page 74 The sensors are dirty or positioned improperly The sensors are dirty or media is positioned improperly for the sensors to detect ZM400 ZM600 User Guide Ensure that the sensors are clean and that media is positioned properly 3 27 07 Communications Problems Troubleshooting Communications Problems 109 Table 18 identifies problems with communications the possible causes and the recommended solutions Problem A label format was sent to the printer but was not recognized The DATA light does not flash A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Table 18 Communications Problems Possible Cause The communication parameters are incorrect The serial communication settings are incorrect Recommended Solution Check the printer driver or software communications settings if applicable If you are using serial communication check the serial port setting in the control panel menu See Set Serial Communications on page 75 If you are using serial communication make sure you are using a null modem cable or a null modem adapter Using the control panel controls check the protocol setting It should be set to HOME See Set Protocol on page 77 If a driver is used check the driver communication settings fo
37. used are the Power On and the CANCEL self tests Important Use full width media when performing self tests If your media is not wide enough the test labels may print on the platen roller To prevent this from happening check the print width using Set Print Width on page 66 and ensure that the width is correct for the media that you are using Each self test is enabled by pressing a specific control panel key or combination of keys while turning on I the printer power Keep the key s pressed until the first indicator light turns off The selected self test automatically starts at the end of the Power On Self Test Note When performing these self tests do not send data to the printer from the host If your media is shorter than the label to be printed the test label continues on the next label When canceling a self test prior to its actual completion always reset the printer by turning it off O and then on I Power On Self Test A Power On Self Test POST is performed each time the printer is turned on I During this test the control panel lights LEDs turn on and off to ensure proper operation At the end of this self test only the POWER LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn on I the printer The POWER LED illuminates The other control panel LEDs and the LCD monitor the
38. 0 ZM600 User Guide 3 27 07 Printer Setup 27 Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a media scratch test complete these steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside The ribbon used must match the Thermal Transfer option installed The standard Thermal Transfer option black ribbon spindle uses ribbon coated on the outside and the alternate Thermal Transfer option gray ribbon spindle uses ribbon coated on the inside If you are unsure which side of a particular roll of r
39. 001 Rev A ZM400 ZM600 User Guide 3 27 07 Contents Declaration of Conformity lt cicscccios cars carr iii Compliance Information 1 0 0 0 ec I iv About This DOCUMEM o co ak n wate eee weeded wee ERE 1 Who Should Use This Document o o ooocccocc ee 2 How This Document Is Organized ooocooccccoc re 2 gnlucihccPRMP C T 3 Wep SiE se rd deana sane dade been E RUE S A Rex POR D ERR RAT PR doi d 3 The Americas i uad Da ri pde od eee E Edu qa 3 Europe Africa Middle East and India 0 0000 ee 3 Asia Padierna ELDER Edd ex bee eb RADAR E E ke 2 3 Document Conventions 0 000 eh hr 4 1 s MUFOGUOCHOI udis do ACORTAR ARA RA ARA 7 External View 0 0 0 0 00 cc tenet eee 8 Printer Media Compartment 0 0 00 teens 9 Control Panel zu saws cata a aa ER RUE eee pi 10 Control Panel BUttONS o ooocccocooccc eee 11 Control Panel Lights 0 eee ete tenes 12 Printer Language Modes 0 rr 13 Firmware Downloads ssssssleeeelel en 13 Additional Printer Language Information ooooooccococococcr 13 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A vi Contents 2 Printer Selup ci a AN e i di db A ewe 15 Before You Begin o oooococoocor e m aa aa 16 Handling the Printer sid ye Rv RRIR rr Eee er X33 17 Unpack and Inspect the Printer ooooocccococococco ee 17 Store the Printer us oue ed A ae ent
40. 22 F 65 6885 0838 Technical Support T 1 847 913 2259 F 1 847 913 2578 Hardware hwtsamerica zebra com Software swtsamericaO zebra com Europe Africa Middle East and India Technical Support T 44 0 1494 768298 F 44 0 1494 768210 Germany Tsgermany Ozebra com France Tsfrance zebra com Spain Portugal Tsspain zebra com All other areas Tseurope Ozebra com Technical Support T 65 6858 0722 F 65 6885 0838 E tsasiapacific zebra com ZM400 ZM600 User Guide Customer Service Dept For printers parts media and ribbon please call your distributor or contact us T 1 866 230 9494 E VHCustServ zebra com Internal Sales Dept For printers parts media and ribbon please call your distributor or contact us T 44 0 1494 768316 F 44 0 1494 768244 E mseurope zebra com Customer Service For printers parts media and ribbon please call your distributor or contact us T 65 6858 0722 F 65 6885 0837 79695L 001 Rev A 3 4 About This Document Document Conventions Document Conventions gt gt gt gt o 79695L 001 Rev A The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly
41. 453 in 11 5 mm Horizontal width gt 0 37 in gt 9 5 mm gt 0 37 in gt 9 5 mm Location Within 0 40 in 1 mm of inside media edge Density in Optical Density Units ODU 1 0 ODU Maximum media density 0 5 ODU 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Ribbon Specifications Specifications 129 Ribbon Specifications Ribbon can be wound with the coated side on the inside or outside The ribbon used must match the Thermal Transfer option installed The standard Thermal Transfer option black ribbon spindle uses ribbon coated on the outside and the alternate Thermal Transfer option gray ribbon spindle uses ribbon coated on the inside For more information see Ribbon Overview on page 27 Ribbon Specifications ZM400 ZM600 Ribbon width Minimum gt 2 in 51 mm gt 2 in 5 mm Zebra recommends using Maximum 4 3 in 110mm 685in 174 mm ribbon at least as wide as the media to protect the printhead from wear Standard lengths 2 1 media to 984 ft 300 m 984 ft 300 m ribbon roll ratio 3 1 media to 1476 ft 450m 1476 ft 450m ribbon roll ratio Ribbon core inside diameter in 25 4 mm in 25 4 mm Maximum ribbon roll size 3 2 in 81 3 mm 3 2 in 81 3 mm The narrowest width tested and approved for this printer is 2 in 51 mm You may be able to use narrower ribbon as long as the ribbon is wider than the media being used To use a ribbon narrower than 2 in 51 mm test the ribbon s
42. 95L 001 Rev A 128 Specifications Media Specifications Media Specifications Media Specifications ZM400 ZM600 Label length Minimum Tear off 0 5 in 13 mm 0 5 in 13 mm Peel off 0 5 in 13 mm 0 5 in 13 mm Rewind 0 5 in 13 mm 0 5 in 13mm Cutter in 25 4 mm 1 0 in 25 4 mm Maximum 200 or 39 in 991 mm 39 in 99 mm 300 dots in 600 dots in 20 in 508 mm N A N A Label width Minimum in 25 4 mm 2 in 51 mm Maximum Tear Cutter 4 5 in 114 mm 7 0 in 178 mm Peel Rewind 4 25 in 108 mm 6 75 in 171 mm Total thickness Minimum 0 0023 in 0 058 mm 0 0023 in 0 058 mm Gneludes Hen any Maximum O 010in 025mm 0 010in 025mm Core size 3 in 76 mm 3 in 76 mm Maximum roll diameter 8 in 203 mm 8 in 203 mm Maximum fanfold pack size 8 0 in x 203 mm x 8 0 in x 203 mm x length x width x height 4 5 in x 114 mm x 7 0 in x 178 mm x 6 2 in 157 mm 6 2 in 157 mm Inter label gap Minimum 0 079 in 2mm 0 079 in 2mm Preferred 0 118 in 3mm 0 118 in 3mm Maximum 0 157 in 4 mm 0 157 in 4 mm Ticket tag notch size width x length 0 25 in x 6 mm x 0 25 in x 6 mm x 0 12 in 3 mm 0 12 in 3 mm Hole diameter 0 125 in 3 mm 0 125 in 3 mm Notch or hole position Minimum 0 15 in 3 8 mm 0 15 in 3 8 Centered HONORE Maximum 2 25 in 57 mm 3 5 in 90 mm media edge Black mark Vertical length 0 98 in to 2 5 to 0 98 in to 2 5 to dimensions 0 453 in 11 5 mm 0
43. BRAT I ON 79695L 001 Rev A Select Head Close Option This parameter sets the action of the media when you close the printhead Default Value CALIBRATION Selections CALIBRATION SHORT CAL LENGTH NO MOTION FEED Calibration adjusts sensor levels and thresholds determines length and feeds the media to the next web Short Cal sets media and web thresholds without adjusting sensor gain determines length and feeds the media to the next web Length determines label length using current sensor values and feeds the media to the next web No Motion tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web Feed feeds the labels to the first registration point To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 3 27 07 Configuration 81 Control Panel Parameters Table 12 Printer Parameters Page 20 of 24 Parameter HUANA BACKFEED DEFAULT HUANA LABEL TOP 000 A Action Explanation Select Backfeed Sequence This parameter sets when label backfeed occurs after a label is removed in some print modes It has no effect in Rewind mode This setting is superseded by JS when received as part of a label format see the ZPL Programming Gui
44. ECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 78 Configuration Control Panel Parameters Table 12 Printer Parameters Page 17 of 24 Parameter Action Explanation ZPL and XML only Set Control Prefix Character The printer looks for this two digit hex character to indicate the start of a i AT A fA ZPL ZPL II control instruction Note Do not use the same hex value for the control format and CONTROL PREFIX delimiter character The printer must see different characters to SE a work properly Default Value TE Range 00 to FF To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter ZPL and XML only Set Format Prefix Character The format prefix is a two digit hex value used as a parameter place marker YN AT Y fA in ZPL ZPL II format instructions The printer looks for this hex character to indicate the start of a ZPL ZPL II format instruction See the ZPL FORMAT PREFIX Programming Guide for more information 5E r Note Do not use the same hex value for the control format and V delimiter character The printer must see different characters to work properly Default Value SE Range 00 to FF To change the value shown 1 Press SELECT to select the
45. ERD COLD AN can cause this error message The printhead may be hot enough to cause severe burns Allow the printhead to cool Possible Cause Recommended Solution The printer prints while the The printhead temperature is Continue printing while the printhead ERROR light flashes approaching its lower operating reaches the correct operating limit temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area The printhead data cable is not Caution Turn off O the printer properly connected before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the printer The printhead has a faulty Call a service technician thermistor WARNING Caution The printhead may be hot enough to cause severe HEAD TOO HOT N burns Allow the printhead to cool The printer stops the The printhead is over temperature Allow the printer to cool Printing ERROR light flashes automatically resumes when the printhead elements cool to an acceptable operating temperature 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 104 Troubleshooting LCD Error Messages Table 15 LCD Error Messages Continued LCD Display Printer Condition DEFRA
46. F IGURAT ION OPTION MEMORY ONBOARD FLASH FORMAT CONVERT IDLE DISPLAY RTC DATE RTC TIME NONRESET CNTR RESET CNTR1 RESET CNTR2 NONRESET CNTR RESET CNTR1 RESET CNTR2 PASSWORD LEVEL MM 12552 065xM100118 79400 D VH1 2007 02 14 16 00 49 TIME STAMP FIRMWARE IN THIS PRINTER IS COPYRIGHTED ZM400 ZM600 User Guide 3 27 07 Troubleshooting 115 Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or to determine if any printhead elements are not working Figure 19 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold PAUSE while turning on I the printer Hold PAUSE until the first control panel light turns off e The initial self test prints 15 labels at the printer s slowest speed and then automatically pauses the printer Each time PAUSE is pressed an additional 15 labels print Figure 19 shows a sample of the labels Figure 19 PAUSE Test Label 12345676991 234567890 23456 7690 2345678901234 1234567 L K A A A ee 123455789 567890 While the printer is paused pressing CANCEL alters the self test Each time PAUSE is pressed 15 labels print at 6 in 152 mm per s
47. GMENT ING The printer stops Possible Cause The printer is defragmenting memory Recommended Solution Caution Do NOT turn off the printer power during defragmenting Doing so can damage the printer Allow the printer to finish defragmenting If you get this error message frequently check your label formats Formats that write to and erase memory frequently may cause the printer to defragment often Using properly coded label formats usually minimizes the need for defragmenting If this error message does not go away contact Technical Support The printer requires service ERROR CONDITION CUTTER JAM The printer stops the ERROR light flashes Caution The cutter blade is sharp Do not touch or rub the blade with your fingers The cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 94 OUT OF MEMORY function 79695L 001 Rev A There is not enough memory to perform the function specified on the second line of the error message ZM400 ZM600 User Guide Free up some of the printer s memory by adjusting the label format or printer parameters One way to free up memory is to adjust the print width to the actual width of the label instead of leaving the print width set to the default See Set Print Width on page 66
48. IT The LCD displays SAYE CHANGES in the original language 6 Press SETUP EXIT again to exit configuration mode and save the changes 1f the language does not change you may need to scroll to a different save option by pressing PLUS or MINUS in the previous step 7 Repeat this process if necessary until you reach the desired language The LCD may need replacing Call a service technician Parameters are set incorrectly 1 Set parameters and save permanently 2 Turn the printer off O and then on I A ZPL command turned off the Refer to the ZPL Programming Guide or call a ability to change the parameter service technician A ZPL command changed the Refer to the ZPL Programming Guide or call a parameter back to the previous service technician setting If the problem continues there Call a service technician may be a problem with the main logic board ZM400 ZM600 User Guide 79695L 001 Rev A 112 Troubleshooting Miscellaneous Printer Problems Table 20 Miscellaneous Printer Problems Continued Problem While in Peel Off mode media liner wraps around the platen roller Possible Cause You are using perforated media which is not recommended for Peel Off mode Recommended Solution While operating in Peel Off mode use media that is not perforated The printer fails to calibrate or detect the top of the label Non continuous labels are being trea
49. Platen Roller on page 90 Incorrect or uneven printhead Set the printhead pressure to the minimum pressure needed for good print quality See Adjust Printhead Pressure on page 53 The printhead is improperly Call a service technician balanced Long tracks of Print element damaged Call a service technician missing print on several labels 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 106 Troubleshooting Print Quality Problems Table 16 Print Quality Problems Continued Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon fed through the See Load Ribbon on page 47 machine incorrectly Incorrect burn temperature Set the darkness to the lowest possible setting for good print quality See Adjust Print Darkness on page 62 Incorrect or uneven printhead Set the printhead pressure to the minimum pressure needed for good print quality See Adjust Printhead Pressure on page 53 Media not feeding properly Make sure that media is snug by adjusting the walking from side to side media guide or call a service technician The strip plate needs adjusting Call a service technician The printhead needs vertical Call a service technician adjustment The printhead is improperly Call a service technician balanced The printhead and platen roller Call a service technician need to be realigned Printing too light or The media or ribbon is not Replace supplies with those recommended f
50. Rev A 44 Operations Load Media 79695L 001 Rev A 2 Feed the media over the peel assembly 1 3 Feed the media under the media alignment roller 1 pF 1 4 Loosen the thumbscrew on the rewind media guide wu 5 Slide the rewind media guide all the way out and then fold it down 4 ZM400 ZM600 User Guide 3 27 07 Operations 45 Load Media 6 Slide an empty core onto the rewind spindle 7 Wrap the media around the core and turn the rewind spindle counterclockwise to tighten the media Ensure that the edge of the media is flush against the backplate of the rewind spindle 9 Tighten the thumbscrew on the rewind media guide 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 46 Operations Load Media 10 Slide in the media guide until it touches the outer edge of the media 11 Set the printer to Rewind mode See Select Print Mode on page 64 for instructions 12 Close the printhead assembly 13 If the printer is paused the Pause light is on press PAUSE to enable printing Rewinding begins automatically 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 47 Load Ribbon Load Ribbon Always use ribbon that is wider than the media to protect the printhead from wear For direct thermal printing do not load ribbon in the printer The standard Thermal Transfer option black ribbon spindle uses ribbon coated on the outside and the alternate Thermal Tran
51. S to start the calibration procedure The LOAD BACKING prompt displays Open the printhead Remove approximately 8 in 203 mm of labels from the backing and pull the media into the printer so that only the backing is between the media sensors Leave the printhead open Press PLUS to continue The REMOVE RIBB H prompt displays Remove the ribbon if used Close the printhead Press PLUS to continue The message CALIBRATING PLEASE WAIT displays The printer adjusts the scale gain of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application When calibration is complete RELOAD ALL displays Open the printhead and pull the media forward until a label is positioned under the media sensor Reload the ribbon if used Close the printhead Press PLUS to continue The printer performs an auto calibration During this process the printer checks the readings for the media and ribbon based on the new scale established determines the label length and determines the print mode To see the new readings on the new scale print a sensor profile Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 3 27 07 Configuration 75 Control Panel Parameters Table 12 Printer Par
52. Set Print Width on page 66 for more information 2 Set the printer to DIAGHOSTICS For instructions see Set Communications Mode on page 77 The printer enters diagnostics mode and prints any data received from the host computer on a test label 3 Check the test label for error codes For any errors check that your communication parameters are correct Errors show on the test label as follows e FE indicates a framing error OE indicates an overrun error e PE indicates a parity error NE indicates noise 4 Turn the printer off O and then back on lI to exit this self test and return to normal operation ZM400 ZM600 User Guide 3 27 07 Troubleshooting 121 Printer Diagnostics Sensor Profile 3 27 07 Use the sensor profile label to troubleshoot the following types of problems If the media sensor experiences difficulty in determining gaps web between labels e If the media sensor incorrectly identifies preprinted areas on a label as gaps web If the ribbon sensor cannot detect ribbon For instructions on printing a sensor profile see Print Sensor Profile on page 73 If the sensitivity of the sensors must be adjusted perform Calibrate Media and Ribbon Sensor Sensitivity on page 74 Ribbon Sensor Profile Figure 23 The bars 1 on the sensor profile indicate the ribbon sensor readings The ribbon sensor threshold setting is indicated by the word RIBBON 2 If the ribbon readings are below the thresho
53. ZM600 User Guide 3 27 07 Configuration 63 Control Panel Parameters Table 12 Printer Parameters Page 2 of 24 Parameter LIN IS PRINT SPEED 2 IPS 3 27 07 Action Explanation Adjust Print Speed Adjusts the speed for printing a label given in inches per second Slower print speeds typically yield better print quality Print speed changes take effect upon exiting Setup mode Default Value 2 IPS Range e 200 dpi 2 to 10 IPS 300 dpi 2 to 8 IPS 600 dpi 1 to 4 IPS To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 64 Configuration Control Panel Parameters Table 12 Printer Parameters Page 3 of 24 Parameter HV VILI TEAR OFF 4000 IMEHHNIN Action Explanation Adjust the Tear Off Position This parameter establishes the position of the media over the tear off peel off bar after printing See Figure 13 Higher numbers move the media out the tear line moves closer to the leading edge of the next label and lower numbers move the media in the tear line moves closer to the edge of the label just printed Figure 13 Tear Off Position Adjustment Ia 1 Media direction 2 Factory set tear line location at position 00 Default Value 0 Range 120 to 120
54. a wma 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Introduction 11 Control Panel Control Panel Buttons Table 1 Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed Printer not printing one blank label immediately feeds Printing one blank label feeds after the current batch of labels is complete PAUSE Starts and stops the printing process Printer not printing no printing occurs Press PAUSE again to resume printing Printing printing stops after the current label is complete CANCEL Cancels print jobs when the printer is paused Printer not printing the next stored label format does not print Printing current label completes printing and the next label format is cancelled Press and hold for several seconds to cancel all print jobs in memory SETUP EXIT Enters and exits the configuration mode SELECT Toggles the function of PLUS and MINUS between the Scroll and Change Modes e Press once to use PLUS and MINUS to change the values of the selection Press again to use PLUS and MINUS to scroll through the menu items PLUS Scrolls to the next selection scroll mode PLUS ncreases the value change mode Performs the action on the bottom right of the LCD MINUS Scrolls to the previous selection scroll mode MINUS E Decreases the value change mode 3 27 07
55. ach of the following speeds 203 dpi printers 2 ips 6 ips and 10 ips 300 dpi printers 2 ips 6 ips 8 ips 600 dpi printers 2 ips 4 ips To perform a FEED self test complete these steps 1 Print a configuration label to show the printer s current settings 2 Turn off O the printer 3 Press and hold FEED while turning on I the printer Hold FEED until the first control panel light turns off The printer prints a series of labels Figure 20 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label Figure 20 FEED Test Label WMI gt V50 15 PINZP26 Print Speed 6 Relative Darkness 3 L 1OCR2DT128 UM ZM400 ZM600 User Guide 3 27 07 Troubleshooting 117 Printer Diagnostics 4 See Figure 21 and Table 21 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calculate the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test Figure 21 Bar Code Darkness Comparison ROTATED BAR CODES NR gt AES SSS 4 SSX u 1 0 0 O LO E m m m e m d 0 0 mo m mm me mmm
56. ain commands for one of the following printer languages Zebra Programming Language ZPL Eltron Programming Language EPL Firmware Downloads You may download firmware to the printer at any time to change from one printer language to another For the latest firmware versions and instructions for downloading them go to http www zebra com firmware Note When the printer changes from one printer language to another error messages may appear on the LCD and some control panel lights may activate in error mode You may ignore these error messages and lights When the firmware download is complete reboot the printer and then load printer defaults to return the printer to Operating mode Additional Printer Language Information The following manuals contain specific information about the different printer language modes Copies of these manuals are on the CD that came with your printer and at http www zebra com manuals ZPL II Programming Guide EPL2 Programming Guide 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A Introduction Printer Language Modes 14 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Contents Before You Begins su Re Vang bate neat A da n s rp 16 Handling the Printer 0 2 eee III 17 Unpack and Inspect the Printer
57. ain unless you leave Setup mode by pressing SETUP EXIT or by turning off O the printer To enter a password for a password protected parameter complete these steps 1 At the password prompt use MINUS to change the selected digit position 2 When you have selected the digit that you wish to change use PLUS to increase the selected digit value Repeat these two steps for each digit of the password 3 After entering the password press SELECT The parameter you selected to change is displayed If the password was entered correctly you can change the value Default Password Value Disable 79695L 001 Rev A The default password value is 1234 The password can be changed using the Zebra Programming Language ZPL command KP Define Password or using the printer s web pages ZebraNet 10 100 Print Server or Wireless Plus Print Server required the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the KP ZPL command To re enable the password protection feature send the ZPL command KPx where x can be any number from 1 to 9999 ZM400 ZM600 User Guide 3 27 07 Configuration Print a Configuration Label Print a Configuration Label A configuration label lists the printer settings that are stored in configuration memory After you load the media print a configuration label as a record of your printer s c
58. ameters Page 14 of 24 Parameter HV VILI PARALLEL COMM BIDIRECTIONAL Action Explanation Set Parallel Communications Select the communications port that matches the one being used by the host computer Default Value BIDIRECTIONAL Selections BIDIRECTIONAL UNIDIRECTIONAL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZPL and XML only HV VILI SERIAL COMM RS232 Set Serial Communications Select the communications port that matches the one being used by the host computer This setting applies only when the serial port is used Note Select RS232 if you are using an external adapter to enable RS422 485 operation Default Value RS232 Selections RS232 RS485 MULTIDROP To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter HUANA BAUD 9600 3 27 07 Set Baud This setting applies only when the serial port is used The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Default Value 9600 Selections ZPL XML 300 600 1200 2400 4800 9600 14400 19200
59. an the Printhead and Platen Roller liliis 90 Clean the Media Compartment and Sensors 00200 0c eee eee 93 Clean the Cutter Module lisi e 94 Routine Maintenance for the Rewind Option 0 0 0 eee eee 96 Remove Printed Labels or Liner from the Rewind Spindle 96 Adjust Media Alignment for Rewind Option oooooccccoccc eee 98 bs TIOUDIESNOO DAS au dowd oe wa a dod Qc deo aso Re Ob Qoa dod i e e 99 Troubleshooting Checklists lees 100 LCD Error Messages xem Red EIER UU E HUS RAD a OR RADAR Ade caca as 101 Print Quality Problems o oooocoooccocc RII 105 Calibration Problems ocooocccocooor re 108 Communications Problems 00 000 eee ee 109 Ribbon Problems oooococcco eee eee 110 Miscellaneous Printer Problems 000 0 ccc eee eee eee 111 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A vii viii Contents Printer Diagnostics ius nen tr REEEOETDEBRETDPRRERSOGOGGIEE GG RING Es 113 Power On Self TeSt oooooooooocccnrr enn 113 CANCEL Self Test 26ci22 eni Due 4h RRRERO TRE LERRA IR CREDENS 114 PAUSE Self TES cicoirastr spero Le Ad PERPE QE SPIRITUI LER EE 115 PEED Sees voie RRERRSAR4x E REIDLE RAE des 116 FEED and PAUSE Self Test cccoonicicia tr ih RR RR RR DER ELE I RE IRAE 119 Communications Diagnostics TeSt ooooccocococcocono eee 120 Sensor Prot ue pP d RU ERA ar RR EYvAZRR eE UE 121
60. ancommunicate with the printer through the printer s web pages Computer must be equipped with an Ethernet board The printer must be configured to use your WLAN ZM400 ZM600 User Guide 79695L 001 Rev A 20 Printer Setup Select a Data Communication Interface Data Cables and Wireless Cards You must supply all data cables or wireless cards for your application Data Cables Ethernet cables do not require shielding but all other data cables must be fully shielded and fitted with metal or metallized connector shells Unshielded data cables may increase radiated emissions above the regulated limits To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Wireless Cards For supported wireless cards refer to the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide A copy of the manual is available at http www zebra com manuals or on the user CD that came with your printer Connect the Printer to the Computer or Network 79695L 001 Rev A Table 6 shows how to connect the different types of data cables to your printer and computer The connectors on the back of your computer may be in different locations than on the sample computer shown in this section For another view of the connectors on the printer see Figure 3 on page 8 Caution Ensure that the prin
61. antistatic wriststrap and mat To clean the printhead and platen roller complete these steps 1 Open the printhead assembly 2 Remove the media and ribbon 3 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the brown strip on the printhead assembly from end to end In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 92 Routine Maintenance Cleaning Procedures 4 While manually rotating the platen roller clean 1t thoroughly with the swab Allow the solvent to evaporate 5 Reload media and ribbon and close the printhead assembly 3 Note If performing this procedure does not improve print quality try cleaning the printhead with Save A Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Routine Maintenance 93 Cleaning Procedures Clean the Media Compartment and Sensors To clean the media compartment and sensors complete these steps 1 Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths 2 Brush or vacuum any paper lint and dust away from the sensors see Figure 16 Figure 16 Cleaning
62. ct with the paper 3 Scratch the inner surface of the unrolled ribbon with your fingernail 4 Lift the ribbon from the paper 5 Observe the results Did the ribbon leave a mark on the paper If the ribbon Left a mark on the paper Then The ribbon is coated on the outside and can be used with the standard Thermal Transfer option black ribbon spindle In the ribbon loading procedure instructions are marked with this symbol Did not leave a mark on the paper 79695L 001 Rev A The ribbon is coated on the inside and can be used with the alternate Thermal Transfer option gray ribbon spindle In the ribbon loading procedure instructions are marked with this symbol Op 3 ZM400 ZM600 User Guide 3 27 07 Operations This section provides the procedures for loading and calibrating the printer Note Complete the tasks and resolve the issues in Printer Setup on page 15 before operating the printer Contents Print Modes and Printer Options ooococoococcoco II 30 Print Mode Descriptions and Printer Requirements llle 30 uaa cM PRI 31 Load Media sica ir sa ds fa oe Raye he Bee 33 Beginning Steps for all Print Modes and Printer Options 33 Additional Steps for Tear Off Mode oooococcococcc c eee eee eee 36 Additional Steps for Peel Off Mode with or without Liner Take Up 37 Additional Steps for Cutter or Delayed
63. d Printer Options on page 33 continue with this section to operate the printer in Peel Off mode with or without liner take up Your printer must have the Peel option the Liner Take Up option or the Rewind option installed See Print Modes and Printer Options on page 30 for more information For additional procedures related to the rewind option see Routine Maintenance for the Rewind Option on page 96 To operate the printer in Peel Off mode complete these steps 1 Extend the media approximately 18 in 500 mm out of the printer 2 Remove the exposed labels so that only the liner remains Ss 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 38 Operations Load Media 3 Push down the peel off mechanism release lever to open the peel assembly 4 Feed the liner over the tear off peel off bar 1 and behind the peel assembly 2 Make sure that the end of the liner falls outside of the printer 5 Complete this step only if you want to use Peel Off mode with liner take up Your printer must have the Liner Take Up option or the Rewind option installed Follow the instructions for your printer option Rewind Option Liner Take Up Option a Feed the liner under the media a Slide the liner into the slot in the alignment roller 1 liner take up spindle 1 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 39 Load Media Rewind Option Continued Liner Take Up Option Continued b Loosen the t
64. de for more information Default Value DEFAULT 90 Selections DEFAULT AFTER OFF BEFORE 10 20 30 40 50 60 70 80 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Adjust Label Top Position This parameter adjusts the print position vertically on the label Positive numbers adjust the label top position farther down the label away from the printhead by the specified number of dots Negative numbers adjust the position up the label toward the printhead Default Value 000 Range 120 to 120 dots To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter HV VII LEFT POSITION z 0000 3 27 07 Adjust Left Position This parameter adjusts the print position horizontally on the label Positive numbers adjust printing to the left by the specified number of dots Negative numbers shift printing to the right Default Value 0000 Range 9999 to 9999 dots To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move the cursor 3 Press PLUS to change between and to increase the value of the digit For a negative value enter the value before chan
65. e printer assumes that continuous media is loaded and the printer cannot calibrate For example if the label length is 5 0 inches 126 mm including the interlabel gap set the parameter for 6 0 inches 152 mm If the label length is 7 5 inches 190 mm set the parameter for 9 0 inches 229 mm Figure 14 Label Length eee oue A eee Lue AaBbCcDdEeFtGgHhliJjKkLl D MmNnOoPpQgRrSsTtUuVv WwXxYyZz1234567890 Q it 95 amp 1 0 Y AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQqRrSsTtUuVv WwxXxYyZz1234567890 SARO lt gt HL N AaBbCcDd EeFfGgHhliJjKkLI MmNnOoPpQgRrSsTtUuVv 3 WwXxYyZz1234567890 Q 1 96 8 22 Y AaBbCcDdEeFfGgHhIiJjKkLI MmNnOoPpQgRrSsTtUuVv WwxXxYyZz1234567890 d 95 amp 17 5 31 Z LNN c MP RUN 1 Label length including interlabel gap Interlabel gap 3 Set maximum label length to approximately this value Default Value 39 0 inches 988 mm Selections Values are adjustable in one inch 25 4 mm increments To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to change the value shown 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 68 Configuration Control Panel Parameters Table 12 Printer Parameters Page 7 of 24 Parameter HV VII EARLY WARNING MAINTENANCE ON Action Explanation Set Earl
66. e user Ribbon Sensor Sensitivity on page 74 recalibrating the printer or In thermal transfer loading printer defaults mode the printer did not detect the ribbon even though it is loaded correctly The ribbon light is on The printer was not calibrated Perform the calibration procedure in Calibrate even though ribbon is for the label and ribbon being Media and Ribbon Sensor Sensitivity on page 74 loaded correctly used 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Troubleshooting 111 Miscellaneous Printer Problems Miscellaneous Printer Problems Table 20 identifies miscellaneous problems with the printer the possible causes and the recommended solutions Problem The LCD displays a language that I cannot read The LCD is missing characters or parts of characters Changes in parameter settings did not take effect 3 27 07 Table 20 Miscellaneous Printer Problems Possible Cause Recommended Solution The language parameter was 1 Press SETUP EXIT to enter configuration changed through the control mode panel or a firmware command 2 Press MINUS The printer displays the LANGUAGE parameter in the current language Even if you cannot recognize the characters displayed you can still scroll to another language 3 Press SELECT to select the parameter Press PLUS or MINUS to scroll through the choices until you find a language that you can read 5 Press SETUP EX
67. ebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number 79695L 001 Rev A Declaration of Contormity iii ew Zebra Declaration of Conformity I have determined that the Zebra printers identified as the ZM Series ZAM Z6M Z4Mplus Z6Mplus RAMplus ZM400 ZM600 manufactured by Zebra T
68. echnologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and Industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated n a 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A iv Compliance Information Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment To ensure compliance this printer must be used with Shielded Communication Cables FCC Rules and Regulations for Data Cables Zebra printers comply with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded 6 5 ft 2 m data cables Use of unshielded cables may increase radiation above the Class B limits Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada 79695L
69. econd While the printer is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 labels print at the printer s slowest speed While the printer is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the printer s maximum speed e To exit this self test at any time press and hold CANCEL 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 116 79695L 001 Rev A Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality The darkness value starts at three settings lower than the printer s current darkness value relative darkness of 3 and increase until the darkness is three settings higher than the current darkness value relative darkness of 3 Depending on the dot density of the printhead seven labels are printed at e
70. ect smart media for your printer Table 7 on page 26 describes roll and fanfold media Roll media is loaded into the printer while fanfold media may be located inside or outside of the printer ZM400 ZM600 User Guide 79695L 001 Rev A 26 Printer Setup Types of Media Media Type Non Continuous Roll Media Table 7 Roll and Fanfold Media How It Looks o Q Description Roll media is wound on a 3 in 76 mm core Individual labels are separated by one or more of the following methods Web media separates labels by gaps holes or notches I Lj ANITA HM Black mark media uses pre printed black marks on the back side of the media to indicate label separations Dil Perforated media has perforations that allow the labels or tags to be separated from each other easily The media may also have black marks or other separations between labels or tags Non Continuous Fanfold media is folded in a zigzag pattern Fanfold media can Fanfold Media have the same label separations as non continuous roll media The separations would fall on or near the folds Continuous Roll media is wound on a 3 in 76 mm core Roll Media 79695L 001 Rev A Continuous roll media does not have gaps holes notches or black marks to indicate label separations This allows the image to be printed anywhere on the label Sometimes a cutter is used to cut apart individual labels ZM40
71. edia Specifications 0 0 IIIA 128 Ribbon Specifications asuessa usuena nauena RII 129 Printer Options i vehe iiaia e a eiin a a E i e aa ae i ayia a ese aa 130 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 124 Specifications General Specifications General Specifications General Specifications ZM400 ZM600 Height 13 3 in 338 mm 13 3 in 338 mm Width 10 9 in 278 mm 13 4 in 341 mm Depth 18 7 in 475 mm 18 7 in 475 mm Weight without options 32 4 lbs 15 kg 34 7 lbs 16 kg Electrical 90 265 VAC 48 62 Hz 5 Amps 90 265 VAC 48 62 Hz 5 Amps fused fused Temperature Operating 40 to 104 F 5 to 40 C 40 to 104F 5 to 40 C Storage 40 to 140 F 40 to 60 C 40 to 140 F 40 to 60 C Relative Operating 20 to 85 non condensing 20 to 85 non condensing Humidity Storage 5 to 85 non condensing 5 to 85 non condensing Communication Interfaces USB 2 0 bi directional parallel serial data interface e RS 232C with DB9F connector Configurable baud rate 300 115 200 kB parity and data bits Stop bits can be set at 1 or2 Software XON XOFF hardware DTR DSR or RTS CTS communication handshake protocols RS422 485 with optional adapter ZebraNet Wireless Plus Print Server 802 11b g compliant wireless print server ZebraNet 10 100 Print Server Ethernet network print server 10BASE T 100BASE TX
72. er Guide 3 27 07 Printer Setup 25 Types of Media Types of Media 3 27 07 Important Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear To purchase supplies go to http www zebra com howtobuy Your printer can use various types of media Standard media Most standard media uses an adhesive backing that sticks individual labels or a continuous length of labels to a liner Tag stock Tags are usually made from a heavy paper Tag stock does not have adhesive or a liner and it is typically perforated between tags Radio frequency identification RFID smart media RFID media can be used in a printer that is equipped with an RFID reader encoder RFID labels are made from the same materials and adhesives as non RFID labels Each label has an RFID transponder sometimes called an inlay made of a chip and an antenna embedded between the label and the liner The shape of the transponder varies by manufacturer and is visible through the label All smart labels have memory that can be read and many have memory that can be encoded Important Transponder placement within a label depends on the transponder type and the printer model Make sure that you are using the corr
73. fold media 26 non continuous roll media 26 79695L 001 Rev A ZM400 ZM600 User Guide U unpack the printer 17 USB port characteristics of USB connection 19 connection and configuration 21 connector location 8 W Web S setting 82 wired print server characteristics 19 connector location 8 internal wired connection and configuration 22 view active print server 60 wireless cards 20 wireless print server characteristics 19 connection and configuration 22 connector location 8 view active print server 60 Z Zebra Programming Language ZPL downloading firmware 13 ZPL mode setting 79 3 27 07 aY Zebra Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 793 2600 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Zebra Technologies Asia Pacific LLC 16 New Industrial Road 3105 03 Hudson TechnoCentre Singapore 536204 Telephone 65 6858 0722 Facsimile 65 6885 0838 Part Number 79695L 001 Rev A 2007 ZIH Corp
74. ges are sequenced If ZEBRH is selected the printer must use DSR DTR for host handshake protocol To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZPL and XML only HV VII NETWORK 000 Set Network ID This parameter assigns a unique number to the printer when the printer is operating in an RS422 485 multi drop network environment an external RS422 485 adapter is required This gives the host computer the means to address a specific printer This does not affect TCP IP or IPX networks Default Value 000 Range 000 to 999 To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter UNV COMMUN ICAT IONS NORMAL MODE 3 27 07 Set Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer For more information see Communications Diagnostics Test on page 120 Default Value NORMAL MODE Selections NORMAL MODE DIAGNOSTICS To select communication diagnostics mode 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SEL
75. ght is on press PAUSE to enable printing Peeling and liner take up if used begin automatically 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 42 Operations Load Media Additional Steps for Cutter or Delayed Cut Mode After completing Beginning Steps for all Print Modes and Printer Options on page 33 continue with this section to operate the printer in Cutter or Delayed Cut mode To operate the printer in Cutter or Delayed Cut mode complete these steps 1 A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Feed the media through the cutter 1 3 Set the printer to Cutter or Delayed Cut mode See Select Print Mode on page 64 for instructions 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 43 Load Media 4 Close the printhead assembly 5 If the printer is paused the Pause light is on press PAUSE to enable printing Cutting begins automatically Additional Steps for Rewind Mode After completing Beginning Steps for all Print Modes and Printer Options on page 33 continue with this section to operate the printer in Rewind mode For additional procedures related to the rewind option see Routine Maintenance for the Rewind Option on page 96 To operate the printer in Rewind mode complete these steps 1 Pull approximately 18 in 500 mm of media through the front of the printer 3 27 07 ZM400 ZM600 User Guide 79695L 001
76. ging to the minus sign 4 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 82 Configuration Control Panel Parameters Table 12 Printer Parameters Page 21 of 24 Parameter ZPL and XML only HV VII REPRINT MODE DISABLED Action Explanation Set Reprint Mode When reprint mode is enabled you can reprint the last label printed either by issuing the PR ZPL command or by pressing MINUS on the control panel Default Value DISABLED Selections ENABLED DISABLED To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter See next column 79695L 001 Rev A View Sensor Settings These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician Refer to the ZPL II Programming Guide for information on these parameters To skip these parameters 1 Press PLUS to skip each of the following parameters HANV WEB S 030 n UNA MEDIA S 040 nui 2i W714i RIBBON S 073 HH RERU TAKE LABEL 100 AO RERU MARK S 050 Hn ZM400 ZM600 User Guide HANA TRANS GAIN 060 TEN HUANA TRANS BASE 100 n IMUNIZA TRANS BRIGHT 196 AO HUANA RIBBON GAIN 253 HIERHER HANV MARK GAIN 026 E 3 27 07 Confi
77. guration 83 Control Panel Parameters Table 12 Printer Parameters Page 22 of 24 Parameter ZPL and XML only HV VII FORMAT CONVERT NONE Action Explanation Select Format Convert Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale Default Value NONE Selections NONE 150 gt 300 150 600 200 gt 600 300 gt 600 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter HV VII IDLE DISPLAY FW VERSION 3 27 07 Select Idle Display This parameter selects the LCD options for the real time clock Note If the default value is not selected pressing PLUS or MINUS briefly displays the firmware version of the printer Default Value FIRMWARE FW VERSION Selections MM DD Y Y 24HR MM DD YY 12HR DD MM Y Y 24HR DD MM Y Y 12HR FW VERSION To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 84 Configuration Control Panel Parameters Table 12 Printer Parameters Page 23 of 24 Parameter HV VILI RTC DATE 01 01 98 Action Explanation Set Real Ti
78. he media the use of extremely thin small synthetic or coated labels Because these and other factors affect print quality run tests to determine the best combination of printer settings and media for your application A poor match may limit print quality or print rate or the printer may not function properly in the desired print mode Note If the printer is operating on an IP network you can change the printer s parameters in these additional ways with ZebraLink WebView ZebraNet 10 100 PrintServer PSII or Wireless Print Server required For information see the appropriate print server user guide with the SetWLAN configuration utility or the ZebraNet Bridge Wireless Setup Wizard ZebraNet Wireless Print Server required For information see the ZebraNet Wireless Print Server User Guide 4 Enter Setup Mode To enter Setup Mode complete these steps 1 Press SETUP EXIT 2 Press PLUS or MINUS to scroll through the parameters 3 Press SELECT to select and deselect the parameters 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Exit Setup Mode Configuration 57 Setup Mode To leave Setup mode complete these steps 1 Press SETUP EXIT The LCD displays SAVE CHANGES 2 Press PLUS or MINUS to display the save options LCD Description PERMANENT Stores values in the printer even when power is turned off TEMPORARY Saves the changes until power is turned off CANCEL Cancels
79. humbscrew on the b Push the liner back until it touches rewind media guide the back plate of the liner take up spindle assembly ue c Slide the rewind media guide all the way out and then fold it down 4 d Slide an empty core onto the rewind c Wrap the liner around the liner spindle take up spindle and turn the spindle counterclockwise to tighten the liner 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 40 Operations Load Media Rewind Option Continued e Wrap the liner around the core and turn the rewind spindle counterclockwise to tighten the liner f Fold up the rewind media guide and then slide it in until it touches the liner g Tighten the thumbscrew on the rewind media guide 79695L 001 Rev A ZM400 ZM600 User Guide Liner Take Up Option Continued No additional steps for the liner take up option 3 27 07 Operations 41 Load Media 6 ee ean A A Caution Use the peel release lever and your right hand to close the peel assembly Do not use your left hand to assist in closing The top edge of the peel roller assembly could pinch your fingers Close the peel assembly using the peel off mechanism release lever 7 Slide in the media guide until it touches the outer edge of the media 8 Set the printer to Peel Off mode See Select Print Mode on page 64 for instructions 9 Close the printhead assembly 10 If the printer is paused the Pause li
80. ia on page 33 Check position of the media sensor Install proper media type or reset printer for current media type and perform calibration Close printhead completely Call a service technician working properly The printer stops the ERROR light flashes The printhead has a faulty Call a service technician THERMISTOR thermistor FRULT The ERROR light flashes WARK ING HEAD COLD THERMISTOR FAULT ERROR CONDITION HEAD ELEMENT BAD The printer stops the ERROR light is on the printer cycles through these three messages 79695L 001 Rev A Caution An improperly connected printhead data or power cable can cause these error messages The printhead may be hot enough to cause severe burns Allow the printhead to cool The printhead data cable is not properly connected Caution Turn off O the printer before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the printer The printhead has a faulty thermistor ZM400 ZM600 User Guide Call a service technician 3 27 07 Troubleshooting 103 LCD Error Messages Table 15 LCD Error Messages Continued LCD Display Printer Condition WARHIHG Caution An improperly connected printhead data or power cable H
81. ibbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Adhesive Test If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 28 Printer Setup Ribbon Overview 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon Adhered to the label Then The ribbon is coated on the outside and can be used with the standard Thermal Transfer option black ribbon spindle In the ribbon loading procedure instructions are marked with this symbol Did not adhere to the label Ribbon Scratch Test The ribbon is coated on the inside and can be used with the alternate Thermal Transfer option gray ribbon spindle In the ribbon loading procedure instructions are marked with this symbol Op us Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 Unroll a short length of ribbon 2 Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in conta
82. icks in place as shown in Figure 9 Use this setting for most applications e To place the ribbon supply spindle in the low tension position firmly push in the end cap until it retracts and clicks in place as shown in Figure 9 Use this setting when using a narrow ribbon or if normal tension hampers ribbon movement Figure 9 Ribbon Spindle Normal and Low Tension zw AY TOES AE 1 Normal Position Spindle End Cap Extended 2 Low Tension Position Spindle End Cap Retracted 2 Press the printhead release latch to open the printhead assembly Lift the printhead until it latches open 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 49 Load Ribbon 3 Insert the ribbon into the printer In this step follow the instructions for the Thermal Transfer option installed in your printer Ribbon Coated Outside OS black ribbon spindle a Hold the ribbon with the loose end unrolling clockwise b Place the roll of ribbon on the ribbon supply spindle 1 and push it all the way back c Pullthe end of the ribbon under the printhead assembly 1 and out the front of the printer Extend the ribbon approximately 24 in 610 mm out of the printer 3 27 07 ZM400 ZM600 User Guide Ribbon Coated Inside o 2 gray ribbon spindle A a Hold the ribbon with the loose end unrolling counterclockwise Kk b Place the roll of ribbon on the ribbon supply spindle 1 and push it all the wa
83. inting Beginning Steps for all Print Modes and Printer Options To begin loading media for all print modes and printer options complete these steps 1 Press the printhead release latch to open the printhead assembly Lift the printhead until it latches open 2 Slide out the media guide 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 34 Operations Load Media 3 Insert media into the printer Follow the instructions for roll or fanfold media as appropriate lt P gt Roll Media Fanfold Media a Remove and discard any tags or a Flip down the media supply guide labels that are dirty or that are held by adhesives or tape b Flip down the media supply guide b Feed the media through the rear or bottom access slot Rear Feed 4 g A E 7 Im g 7 pto C Place the roll of media on the media o P supply hanger Push the roll as far back as it will go Bottom Feed a D H 7 O B d Flip up the media supply guide c Drape the media over the media supply hanger 3 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 35 Load Media lt P gt Roll Media Continued Fanfold Media Continued O e Slide in the media supply guide until d Flip up the media supply guide it touches the edge of the roll a e Slide in the media supply guide until 1t touches the edge of the media 4 Feed the media under the dancer assembly 1 the u
84. inued Possible Cause The printer is out of calibration Recommended Solution Recalibrate the printer Vertical drift occurs during normal printer operation Note A vertical drift of 4 to 6 dot rows approximately 0 5 mm is within normal tolerances Calibrate the printer The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 90 Vertical image or label drift The bar code printed on a label does not scan 3 27 07 The printer is using non continuous labels but is configured in continuous mode Configure the printer for non continuous and run calibration routine if necessary The media sensor is positioned incorrectly Ensure that the media sensor is properly positioned to read a single consistent interlabel gap The media sensor is calibrated improperly See Calibrate Media and Ribbon Sensor Sensitivity on page 74 The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 90 Improper printhead pressure settings toggles Adjust the printhead pressure to ensure proper functionality Improperly loaded ribbon or media Verify that the printer is loaded properly Incompatible media The bar code is not within specifications because the print is too light or too dark Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed
85. ion When initialization is complete the control panel displays FORMATTING CARO COMPLETED r Note Depending on the amount of memory in the memory card initialization may take up to 5 minutes to complete 6 Press SELECT to deselect the parameter 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Configuration 73 Control Panel Parameters Table 12 Printer Parameters Page 12 of 24 Parameter HV VII INIT FLASH MEM YES Action Explanation Initialize Flash Memory This option erases all previously stored information from Flash memory Caution This option completely erases the Flash memory To initialize Flash memory 1 Press SELECT to select the parameter 2 If prompted for a password enter the printer password For instructions see Change Password Protected Parameters on page 58 The display shows INITIALIZE FLASH 3 Press PLUS to select YES The display shows ARE YOU SURE 4 Do you want to continue Press MINUS to select HO to cancel the request and return to the IHITIALIZE FLASH prompt Press PLUS to select ES and begin initialization When initialization is complete the control panel displays INITIALIZING MEMORY COMPLETED my Note Depending on the amount of free FLASH memory initialization may take up to 1 minute to complete 5 Press SELECT to accept any changes and deselect the parameter LRA SENSOR PROF ILE 3 27 07 Print Sensor Profile
86. ion provides the procedures for loading and calibrating the printer Configuration on page 55 This section describes the control panel parameters that are used to configure the printer for operation Routine Maintenance on page 87 This section provides routine cleaning and maintenance procedures Troubleshooting on page 99 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Specifications on page 123 This section provides the features of and specifications for the printer ZM400 ZM600 User Guide 3 27 07 Contacts About This Document Contacts You can contact Zebra Technologies Corporation at the following Web Site http www zebra com Technical Support via the Internet is available 24 hours per day 365 days per year Go to http www zebra com support The Americas Regional Headquarters Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK T 44 0 1494 472872 F 44 0 1494 450103 Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific LLC 16 New Industrial Road 3105 03 Hudson TechnoCentre Singapore 536204 T 65 6858 07
87. ir blow Media path Solvent Ribbon path Solvent Pinch roller part of Peel Off option Solvent Cutter If cutting continuous Solvent After every roll of media or more often module pressure sensitive media depending upon your application and media If cutting tag stock or label Solvent and After every two or three rolls of media liner material air blow Tear off peel off bar Solvent Once a month Take label sensor Air blow Once every six months Zebra recommends using Preventive Maintenance Kit part number 47362 In place of this kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Clean the Exterior You may clean the exterior surfaces of the printer with a lint free cloth and a small amount of a mild detergent if necessary Do not use harsh or abrasive cleaning agents or solvents 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 90 Routine Maintenance Cleaning Procedures Clean the Printhead and Platen Roller 79695L 001 Rev A You can minimize printhead wear and maintain print quality with regular preventive measures Over time the movement of media or ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots To avoid abrasion Clean the printhead frequently and use well lubricated thermal transfer ribbons with backings optimized to reduce friction Minimize prin
88. isplay Language This parameter changes the language displayed on the LCD Each language selection is displayed in the language itself Default Value ENGLISH Selections ENGLISH SPANISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SWEDISH DANISH SPANISH 2 DUTCH FINNISH JAPANESE KOREAN SIMPLIFIED CHINESE TRADITIONAL CHINESE Hi WW LANGUAGE ENGL SH UAN VIA IDIOMA ESPANOL ERTA LANGAGE FRANCA IS ERTA Sprache Deutsch ERTA L INGUA ITAL IANO HANVI ZT SPR K NORSK Hi WV IDIOMA PORTUGU S 2i W 4 i SPR K SVENSKA 2i W 4 SPROG DANSK 2i W 4 IDIOMA ESPANOL2 ERTA TAAL NEDERLANDS RERU KIELI SUOM To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide HAWIAI AA MARWA bun i WW uu aa 6 fk rn c ERIA n8 Ei FE n rn xx 79695L 001 Rev A 86 Configuration Control Panel Parameters 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Routine Maintenance This section provides routine cleaning and maintenance procedures Contents Replacing Printer Components oooccooco lese 88 Ordering Replacement Parts oooccocccooo cece eee eee eee 88 Recycling Printer Components ooocccocc sse 88 slo isee A E E a E S 88 Cleani
89. l format LLxxxx if you are using ZPL or ZPL II When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole Default Value GAP NOTCH Selections GAP NOTCH MARK CONTINUOUS To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter HV VII PRINT METHOD THERMAL TRANS 3 27 07 Select Print Method The print method parameter tells the printer the method of printing that you want to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Default Value THERMAL TRANSFER Range THERMAL TRANSFER DIRECT THERMAL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 66 Configuration Control Panel Parameters Table 12 Printer Parameters Page 5 of 24 Action Explanation Set Print Width This parameter specifies the printable area across the width of the label Table 13 shows the ranges and default values for print width which are based on the printer model and the printhead resolution Parameter
90. late of the rewind spindle to prevent the media backing from winding too loosely Perform the adjustments in the order given Do only what is needed to solve the problem To adjust the media alignment for printers with the Rewind option complete these steps 1 Turn the adjustment dial 1 clockwise to move the media toward the backplate 2 2 Turn the adjustment dial 1 counter clockwise to move the media away from the backplate 2 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Troubleshooting Checklists llle 100 LCD Error Messages 0 cece eee I II Ih 101 Print Quality Problems csse emm mmm omm mmm om mom m mm om nme 105 Calibration Problems 108 Communications Problems lll 109 Ribbon Problems 00 00 ccc ee eee eee eee eens 110 Miscellaneous Printer Problems 000 00 ce eee eee eee 111 Printer Diagnostics llle RII tA 113 Power On Selt Test carc ise eos rennen mente tnn etn et let isdn rper ele ncn 113 CANCEL Self Test sese RR TA ARIA A DAE 114 PAUSE Self Test scsi ii menie meets eode tt tnde Miglin riu 115 FEED Self Tesis sans eese tecto oo ee ee 116 FEED and PAUSE Self Test 0 0 0 0 0 0 ccc ccc eee eee ee eens 119 Communications Diagnostics Test llle 120 Sensor Profile
91. ld value the printer does not acknowledge that ribbon is loaded Figure 23 Sensor Profile Ribbon Section 100 1 080_ RIBBON 969 00 020__ 000 D A Media Sensor Profile Figure 24 The media sensor readings are shown as bars and flat areas on the sensor profile The bars 1 indicate gaps between labels the web and the low areas 2 indicate where labels are located If you compare the sensor profile printout to a blank length of your media the bars should be the same distance apart as the gaps on the media If the distances are not the same the printer may be having difficulty determining where the gaps are located The media sensor threshold settings are shown by the words MEDIA 3 for the media threshold and WEB 4 for the web threshold Use the numbers to the left of the sensor readings to compare the numeric readings to the sensor settings Figure 24 Sensor Profile Media Section 1 2 WEB _ 020 A 3 4 000 MEDIA MEDIA MEDIA MEDIA MEDIA 100 080 MEDIA 060 040 ZM400 ZM600 User Guide 79695L 001 Rev A 122 Troubleshooting Printer Diagnostics 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Specifications This section provides the features of and specifications for the printer Contents General SpecificatiONS ooooooocoooorrnorr nananana 124 Agency Approvals o ooooocoocococ I 125 Printing Specifications 02 0 III 126 M
92. maximum label length 67 media type 65 network configuration label as baseline 60 network ID 77 parallel communications 75 parity 76 print darkness 62 print method 65 print width 66 protocol 77 saving 57 serial communications 75 setting through control panel 56 time 83 ZPL mode 79 printhead cleaning 90 faulty thermistor 102 head close setting 80 invalid replacement head error 101 pressure adjustment 53 printing specifications 126 product markings 125 protocol setting 77 3 27 07 R recycling printer parts 88 registration problems 108 relative humidity requirements 18 remove used ribbon 51 replacement parts 88 report shipping damage 17 reprint mode for reprinting last label 82 restore factory default settings 57 network settings 57 Rewind mode adjust media alignment 98 liner removal 96 loading media 33 media path 32 print mode use described 30 selecting 64 ribbon adhesive test 27 determining coated side 27 loading 47 ordering 3 removing 51 ribbon LED setting 82 scratch test 28 specifications 129 when to use 27 RIBBOH IH message 102 RIBBOH OUT message 101 Ribbon S setting 82 ribbon sensor calibration procedure 74 print sensor profile 73 roll media described 25 loading 34 routine cleaning schedule 89 RTC real time clock setting date 83 idle display 83 time 83 3 27 07 Index 135 S sales 3 scratch test media type 27
93. me Clock RTC Date This parameter allows you to set the date following the convention selected in IDLE DISPLAY To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to change the value of the digit 4 Press SELECT to accept any changes and deselect the parameter HIA I741 RTC TIME 01 23 HV VILI PASSWORD LEVEL SELECTED ITEMS 79695L 001 Rev A Set RTC Time This parameter allows you to set the time following the convention selected in IDLE DISPLR To change the value shown 1 Press SELECT to select the parameter 2 Press the left oval MINUS to move to the next digit position 3 Press the right oval PLUS to change the value of the digit 4 Press SELECT to accept any changes and deselect the parameter Specify Password Level This parameter allows you to select whether certain factory selected menu items or all menu items are password protected Default Value SELECTED ITEMS Selections SELECTED ITEMS ALL ITEMS 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 3 27 07 Parameter HV VILI LANGUAGE ENGL I SH 3 27 07 Configuration 85 Control Panel Parameters Table 12 Printer Parameters Page 24 of 24 Action Explanation Select the D
94. meter Action Explanation ZPL and XML Adjust Print Darkness Darkness burn duration settings depend on a variety of factors including 9 i AT A fA ribbon type media type and the condition of the printhead You may adjust the darkness for consistent high quality printing DARKNESS 10 Important Set the darkness to the lowest setting that provides Aaa good print quality If the darkness is set too high the ink may smear the ribbon may burn through or the printhead may wear prematurely EPL If printing is too light or if there are voids in printed areas increase the darkness If printing is too dark or if there is spreading or bleeding of i AT A fA printed areas decrease the darkness The FEED Self Test on page 116 can be used to determine the best darkness setting You may want to adjust darkness while performing the PAUSE Self EEENNE Test on page 115 Because the darkness setting takes effect immediately you can see the results on labels that are currently printing Darkness settings also may be changed by the driver or software settings Default Value ZPL XML 10 Range ZPL XML 00 to 30 Default Value EPL 7 Range EPL 00 to 15 DENSITY 7 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase darkness 3 Press MINUS to decrease darkness 4 Press SELECT to accept any changes and deselect the parameter 79695L 001 Rev A ZM400
95. n Control Panel Parameters Table 12 Printer Parameters Page 9 of 24 Parameter HV VII PRINT METERS Action Explanation Print Counter Readings Prints a label that lists the odometer readings for the following the non resettable counter the two user controlled counters the Early Warning for Maintenance counters which indicate when the printhead was last cleaned and the printhead life If the Early Warning for Maintenance feature is disabled the counters related to it do not print To print a list of the odometer readings 1 Press SELECT to select the parameter 2 Press PLUS to print the odometer readings 3 Press SELECT to deselect the parameter HV VII LIST FONTS List Fonts This option prints a label that lists the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM or Flash memory To print a list of the available fonts 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZPL and XML only HUANA LIST BAR CODES List Bar Codes This option prints a label that lists the available bar codes in the printer Bar codes may be stored in RAM or Flash memory To print a list of the available bar codes 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter HV VILI LIST IMAGES
96. n I the printer The lower cutter blade returns to its correct operating position 7 If the cutter continues to perform unsatisfactorily contact an authorized service technician 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 96 Routine Maintenance Routine Maintenance for the Rewind Option Routine Maintenance for the Rewind Option When you use the Rewind option you will periodically need to remove printed labels or used liner from the rewind spindle You may also need to adjust the media alignment for the Rewind option Remove Printed Labels or Liner from the Rewind Spindle To remove printed labels or liner from the rewind spindle complete these steps 1 Cut the liner between the media alignment spindle and the rewind spindle 2 Rotate the take up spindle counterclockwise until the rewind media guide is fully upright l 3 Loosen the thumbscrew on the rewind media guide ue 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Routine Maintenance 97 Routine Maintenance for the Rewind Option 4 Slide the rewind media guide all the way out and then fold 1t down 5 Slide the core with the liner from the take up spindle 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 98 Routine Maintenance Routine Maintenance for the Rewind Option Adjust Media Alignment for Rewind Option The instructions below apply only if the printer has a Rewind option The liner should be installed flush against the backp
97. ng Schedule and Procedures 00 0c cece eee eee eee eee 89 Clean the Exterior 0 0200 o 89 Clean the Printhead and Platen Roller 0 2000 cece eee ee eeeee 90 Clean the Media Compartment and Sensors 200 0020 cece eee eee 93 Clean the Cutter Module oooococccooc se 94 Routine Maintenance for the Rewind Option llle 96 Remove Printed Labels or Liner from the Rewind Spindle 96 Adjust Media Alignment for Rewind Option 000200 eee ee eeee 98 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A pe Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components such as the printhead and platen roller may wear out over time and can be replaced easily Regular cleaning may extend the life of some of these components See Cleaning Schedule and Procedures on page 89 for the recommended cleaning intervals Ordering Replacement Parts For optimal printing quality and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Specifically the ZM400 and ZM600 are designed to work only with genuine Zebra printheads thus maximizing safety and print quality Contact your authorized Zebra reseller for part ordering information or see Contacts on page 3 for contact addresses and telephone numbers Recycling Printer Compone
98. nt a sensor profile See Print printer did not detect the ribbon Sensor Profile on page 73 The even though it is loaded correctly ribbon out threshold marked by the word RIBBON is likely too high above the black area that indicates where the ribbon is detected 100 RIBBON 000 060 040 020 000 TEL LU 2 Calibrate the sensors or load printer defaults See Calibrate Media and Ribbon Sensor Sensitivity on page 74 or LOAD DEFAULTS on page 57 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 102 Troubleshooting LCD Error Messages Table 15 LCD Error Messages Continued LCD Display Printer Condition WARMING RIBBON IH The ERROR light flashes ERROR CONDITION PAPER OUT The printer stops the ERROR light flashes ERROR CONDITION HEAD OPEH Possible Cause Ribbon is loaded but the printer is set for direct thermal mode The media is not loaded or is loaded incorrectly Misaligned media sensor The printer is set for noncontinuous media but continuous media is loaded The printhead is not fully closed The head open sensor is not Recommended Solution Ribbon is not required with direct thermal media If you are using direct thermal media remove the ribbon This error message will not affect printing If you are using thermal transfer media which requires ribbon set the printer for Thermal Transfer mode See Select Print Method on page 63 Load media correctly See Load Med
99. nts The majority of this printer s components are recyclable The printer s main logic board includes a battery that you should dispose of properly Do not dispose of any printer components in unsorted municipal waste Please dispose of the EMEN battery according to your local regulations and recycle the other printer components according to your local standards For more information see http www zebra com environment Lubrication 79695L 001 Rev A No lubrication is needed for this printer Caution Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer ZM400 ZM600 User Guide 3 27 07 Routine Maintenance 89 Cleaning Schedule and Procedures Cleaning Schedule and Procedures Important Zebra is not responsible for damage caused by the use of cleaning fluids on this printer Specific cleaning procedures are provided on the following pages Table 14 shows the recommended cleaning schedule These intervals are intended as guidelines only You may have to clean more often depending upon your application and media Table 14 Recommended Cleaning Schedule Area Method Interval Printhead Solvent Direct Thermal Mode After every roll of Platen roller Solvent media or 500 feet of fanfold media Th l Transfer Mode Af Il of Media sensors Komm hermal Transfer ode ter every roll o ribbon or three rolls of media Ribbon sensor A
100. ompartment Printer Media Compartment Figure 4 shows the components inside the media compartment of your printer Depending on installed options your printer may look slightly different Note For optimal printing quality and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Specifically the ZM400 and ZM600 are designed to work only with genuine Zebra printheads thus maximizing safety and print quality Figure 4 Printer Components 1 Printhead assembly 6 Ribbon take up spindle 2 Control panel 7 Ribbon supply spindle 3 Media door 8 Dancerassembly 4 Media supply guide 9 Printhead release latch 5 Media supply hanger 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 10 Introduction Control Panel Control Panel The control panel contains the lights that indicate basic operation and the buttons that you may need to press during basic operation The control panel buttons and lights are labeled in Figure 5 Descriptions for each are located in Table 1 and Table 2 Figure 5 Control Panel 1 2 3 4 ir 3 Power LED Pause LED Error LED Data LED LCD CANCEL button PLUS button SETUP EXIT button MINUS button SELECT button FEED button PAUSE button Palo oj ovo
101. on 85 LCD messages error messages 101 language selection 85 Setup mode 61 liability ii liner removal for Rewind mode 96 Liner Take Up mode description 30 loading media 33 media path 31 Linerless Peel or Linerless Rewind as print mode options 30 selecting 64 list settings all settings 71 bar codes 70 fonts 70 formats 71 images 70 network 71 setup 71 load factory defaults 57 loading media 33 loading ribbon 47 lubrication 88 3 27 07 ZM400 ZM600 User Guide Index 133 manual calibration 52 mark LED setting 82 Mark Med S setting 82 maximum label length setting 67 media continuous roll media 26 fanfold 26 loading 33 media LED setting 82 non continuous roll media 26 ordering 3 setting media type 65 specifications 128 types of media 25 media and ribbon sensor calibration procedure 74 media compartment cleaning 93 components 9 media door 8 media power up setting 80 Media S setting 82 media scratch test 27 media sensor calibration 74 print sensor profile 73 N network configuration label printing 60 printing using List Network command 71 network ID setting 77 non continuous media described 26 setting media type 65 O operating conditions 18 options 130 ordering replacement parts 88 ordering ribbon and media 3 OUT OF MEMORY message 104 79695L 001 Rev A 134 Index P PAPER OUT message 102 parallel port characteristics of parallel
102. one of the above suggestions correct the problem review this checklist a a Perform one or more of the self tests given in Printer Diagnostics on page 113 Use the results to help identify the problem If you are still having problems see Contacts on page 3 for customer support information ZM400 ZM600 User Guide 3 27 07 Troubleshooting LCD Error Messages 101 LCD Error Messages The LCD displays messages when there is an error See Table 15 for LCD errors the possible causes and the recommended solutions Table 15 LCD Error Messages as Possible Cause Recommended Solution The printhead was replaced with Install a genuine Zebra printhead ERROR CONDITION one that is not a genuine Zebra IHURLID HERD printhead The ERROR light flashes In thermal transfer mode ribbon is Load ribbon correctly See Load ERROR CONDITION not loaded or incorrectly loaded Ribbon on page 47 RIBBON OUT In thermal transfer mode the 1 Load ribbon correctly See Load The printer stops the ribbon sensor is not detecting Ribbon on page 47 ERROR light flashes ribbon that is loaded incorrectly 2 Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 74 In thermal transfer mode media is 1 Load media correctly See Load blocking the ribbon sensor Media on page 33 2 Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 74 In thermal transfer mode the 1 Pri
103. onnect the Printer to a Power Source Power Cord Specifications A 79695L 001 Rev A Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Figure 6 and refer to the following guidelines The overall cord length must be less than 9 8 ft 3 m The cord must be rated for at least 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference Figure 6 Power Cord Specifications A fg 1 AC power plug for your country This should bear the certification mark of at least one of the known international safety organizations Figure 7 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 7 4 Length x 9 8 ft 3 m Rating 10 Amp 250 VAC Figure 7 International Safety Organization Certifications 9 9G 0 6G Te TW di AO YOom EOOLVE GN S Xu c CRM SU 2 INMETRO ZM400 ZM600 Us
104. ons including a warehouse or factory floor For more information on the required conditions see General Specifications on page 124 Table 4 shows the temperature and relative humidity requirements for the printer when it is operating Table 4 Operating Temperature and Humidity Mode Temperature 40 to 104 F 5 to 40 C 20 to 8596 non condensing Direct Thermal 32 to 104 F 0 to 40 C 20 to 85 non condensing Relative Humidity Thermal Transfer Allow Proper Space The printer should have enough space around it for you to be able to open the media door To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Provide a Data Source If the printer will be located away from the data source such as a computer the selected site must provide the appropriate connections to that data source For more information on the types of communication interfaces and their limitations see Select a Data Communication Interface on page 19 Provide a Power Source Place the printer within a short distance of a power outlet that is easily accessible 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Printer Setup 19 Select a Data Communication Interface Select a Data Communication Interface Table 5 provides basic information ab
105. ons diagnostics test overview 120 selecting 77 communications problems 109 components of printer 9 configuration changing parameters 61 enter Setup mode 56 exit Setup mode 57 software or printer driver 61 configuration label printing using CANCEL self test 114 printing using List Setup command 71 connect printer to computer or network 20 connect to power source 23 contacts 3 continuous media described 26 setting media type 65 ZM400 ZM600 User Guide 79695L 001 Rev A 132 Index control panel buttons described 11 enter Setup mode 56 exit Setup mode 57 LCD error messages 101 lights described 12 location 8 overview and illustration 10 parameters 61 control prefix setting 78 customer service 3 cutter cleaning 94 Cutter Jam message 104 Cutter mode media path 32 loading media for Cutter mode 33 print mode use described 30 selecting Cutter mode 64 D darkness setting 62 data bits setting 76 data cables 20 data source connections 19 site selection 18 date setting 83 default password 58 defragmenting message 104 Delayed Cut mode loading media 33 media path 32 print mode use described 30 selecting 64 delimiter character setting 79 diagnostics 113 direct thermal mode media scratch test 27 setting 65 disable password protection 58 display language changing from unreadable language 111 selection 85 disposal of printer parts 88 download firmware 13 dpi format conver
106. or too dark over the entire label designed for high speed operation high speed operation You are using an incorrect combination of media and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 If necessary consult your authorized Zebra reseller or distributor for information and advice You are using ribbon with direct thermal media Direct thermal media does not require ribbon To check if you are using direct thermal media perform the label scratch test in When to Use Ribbon on page 27 Incorrect or uneven printhead pressure Set the pressure to the minimum needed See Adjust Printhead Pressure on page 53 Smudge marks on The media or ribbon is not Replace supplies with those recommended for labels designed for high speed high speed operation operation Misregistration skips The printer is not calibrated Recalibrate the printer labels Improper label format Use correct label format Misregistration and misprint of one to three labels 79695L 001 Rev A The platen roller is dirty Media does not meet specifications ZM400 ZM600 User Guide See Clean the Printhead and Platen Roller on page 90 Use media that meets specifications 3 27 07 Problem Vertical drift in top of form position Troubleshooting Print Quality Problems 107 Table 16 Print Quality Problems Cont
107. out data communication interfaces that you can use to connect your printer to a computer You may send label formats to the printer through any data communication interface that is available Select an interface that is supported by both your printer and your computer or your Local Area Network LAN Table 5 Characteristics of the Data Communication Interfaces Interface RS 232 Serial IEEE 1284 Bidirectional Parallel Standard or Optional on Printer Standard Standard Characteristics Maximum cable length of 50 ft 15 24 m You may need to change printer parameters to match the host computer You need to use a null modem adaptor to connect to the printer if using a standard modem cable Maximum cable length of 10 ft 3 m Recommended cable length of 6 ft 1 83 m No printer parameter changes required to match the host computer USB Internal wired Ethernet print server Standard Optional Maximum cable length of 16 4 ft 5 m No printer parameter changes required to match the host computer Can print to the printer from any computer on your LAN Cancommunicate with the printer through the printer s web pages Computer must be equipped with an Ethernet board The printer must be configured to use your LAN Wireless Ethernet print server 3 27 07 Optional Can print to the printer from any computer on your Wireless Local Area Network WLAN C
108. pper media sensor 2 and the ribbon sensor 3 Slide the media back until it touches the inside back wall of the upper media sensor 5 Continue with the final instructions for the desired print mode The print mode must be compatible with the media being used and the printer options installed See Print Mode Descriptions and Printer Requirements on page 30 for more information Additional Steps for Tear Off Mode on page 36 Additional Steps for Peel Off Mode with or without Liner Take Up on page 37 Additional Steps for Cutter or Delayed Cut Mode on page 42 Additional Steps for Rewind Mode on page 43 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 36 Operations Load Media Additional Steps for Tear Off Mode After completing Beginning Steps for all Print Modes and Printer Options on page 33 continue with this section to operate the printer in Tear Off mode To operate the printer in Tear Off mode complete these steps 1 Slide in the media guide until it touches the outer edge of the media 2 Set the printer to Tear Off mode See Select Print Mode on page 64 for instructions 3 Close the printhead assembly 4 If the printer is paused the Pause light is on press PAUSE to enable printing 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Operations 37 Load Media Additional Steps for Peel Off Mode with or without Liner Take Up After completing Beginning Steps for all Print Modes an
109. progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 114 Troubleshooting Printer Diagnostics CANCEL Self Test To perform the CANCEL Self Test complete these steps 79695L 001 Rev A The CANCEL self test prints a configuration label Figure 18 1 Turn off O the printer A printer configuration label prints Figure 18 Figure 18 Configuration Label Zebra Technologies ZTC 2M400 200dpi 2 Press and hold CANCEL while turning on I the printer Hold CANCEL until the first control panel light turns off 2BR2834792 988MM MAINTENANCE ON 450 M_ 1476 FT NOT CONNECTED BIDIRECTIONAL RS232 23 358 CM SELECTED ITEMS DARKNESS PRINT SPEED TERR OFF PRINT HODE MEDIA TYPE SENSOR SELECT PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH EARLY WARNING HEAD CLEANING HEAD LIFE USB COMM PARALLEL COMM SERIAL COMM BAUD patla BITS ARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION REPRINT MODE N TAKE LABEL MARK S TRANS GAIN TRANS BASE TRANS BRIGHT RIBBON GAIN MARK GAIN MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE HARDWARE ID OPTION FIRMWARE CON
110. r your connection Ensure that the flow control settings match Check the communication cable length See Table 5 on page 19 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but was not recognized The DATA light flashes but no printing occurs 3 27 07 The prefix and delimiter characters set in the printer do not match the ones in the label format Verify the prefix and delimiter characters See Set Format Prefix Character on page 78 and Set Delimiter Character on page 79 for the requirements Incorrect data is being sent to the printer ZM400 ZM600 User Guide Check the communication settings on the computer Ensure that they match the printer settings If the problem continues check the label format 79695L 001 Rev A 110 Troubleshooting Ribbon Problems Ribbon Problems Table 19 identifies problems that may occur with ribbon the possible causes and the recommended solutions Table 19 Ribbon Problems Problem Possible Cause Recommended Solution Broken or melted Darkness setting too high 1 Reduce the darkness setting ribbon 2 Clean the printhead thoroughly The printer does not The printer was calibrated Calibrate the printer this time using ribbon or detect when the without ribbon Later ribbon load printer defaults See Calibrate Media and ribbon runs out was inserted without th
111. ribbon coated side 28 self tests 113 CANCEL 114 communications diagnostics 120 FEED 116 FEED and PAUSE 119 PAUSE 115 Power On Self Test POST 113 sensor profile calibration selecting through control panel 73 sensors cleaning 93 interpreting sensor profile 121 print sensor profile 73 serial port characteristics of serial connection 19 connection and configuration 20 connector location 8 setting serial communications 75 setup checklist 16 unpack the printer 17 Setup mode enter Setup mode 56 exit Setup mode 57 LCD messages 61 passwords 58 shipping report damage 17 reshipping the printer 17 spacing requirements 18 specifications agency approvals and markings 125 general 124 media 128 power cord 24 printing 126 ribbon 129 storing the printer 17 surface for the printer 18 ZM400 ZM600 User Guide 79695L 001 Rev A 136 Index T Tear Off mode loading media 33 media path 31 print mode use described 30 selecting 64 tear off position adjustment 64 technical support 3 temperature requirements 18 thermal transfer mode media scratch test 27 setting 65 THERMISTOR FRULT message cycling with other messages 102 displayed alone 102 time setting 83 top of label printer cannot detect 112 setting 81 troubleshooting checklist 100 communications problems 109 diagnostic tests 113 LCD error messages 101 print quality problems 105 types of media continuous roll media 26 fan
112. sfer option gray ribbon spindle uses ribbon coated on the inside To avoid damaging your printer follow the directions for the Thermal Transfer option installed in your printer Figure 8 shows the ribbon paths for ribbon coated on the outside and ribbon coated on the inside The coated surfaces of the ribbon are shown in gray when they are visible To determine which side of a ribbon is printed see Coated Side of Ribbon on page 27 Figure 8 Ribbon Path Ribbon Coated Outside Ribbon Coated Inside Gra black ribbon spindle op gray ribbon spindle Tension blade Ribbon take up spindle Ribbon supply spindle Printhead assembly a A wi N Printhead release latch 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 48 Operations Load Ribbon Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To load ribbon complete these steps 1 Set the ribbon supply spindle for normal or low tension e To place the ribbon supply spindle in the normal position firmly pull out the spindle end cap until it extends and cl
113. sion 83 79695L 001 Rev A E electronics cover 8 Eltron Programming Language EPL 13 emulations 13 enter Setup mode 56 error messages 101 Ethernet characteristics of internal wired connection 19 characteristics of wireless connection 19 internal wired connection and configuration 22 wired and wireless connector locations 8 wireless connection and configuration 22 exit Setup mode 57 external view of printer 8 F factory defaults reload parameters 57 restore network settings 57 fanfold media described 26 loading 34 FCC compliance iv FEED button description 11 FEED and PAUSE self test 119 FEED self test 116 firmware 13 Flash memory 73 font list 70 format convert setting 83 format list 71 format memory card 72 format prefix setting 78 G general specifications 124 H HERD COLD message cycling with other messages 102 displayed alone 103 displaying alone 103 HERD ELEMENT EAD message 102 HERD TOO HOT message 103 host handshake setting 76 humidity requirements 18 ZM400 ZM600 User Guide 3 27 07 idle display setting 83 images list 70 initialize Flash memory 73 initialize memory card 72 inspect for shipping damage 17 international safety organization marks 24 IHURLID HERD message 101 L label length maximum setting 67 label top printer cannot detect 112 setting 81 labels did not print 109 language changing from unreadable language 111 selecti
114. t function is enabled the printer generates an alert 3 Press SELECT to accept any changes and deselect the parameter HV VII HEAD CLEANED NO YES 79695L 001 Rev A Reset Printhead Cleaning Counter for Early Warning This parameter appears only when Early Warning for Maintenance is enabled To reset the printhead cleaning counter 1 Press SELECT to select the parameter 2 Did youclean the printhead If you cleaned the printhead press PLUS to select YES If you did not clean the printhead press MINUS to select HQ 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 3 27 07 Configuration 69 Control Panel Parameters Table 12 Printer Parameters Page 8 of 24 Parameter HV VILI HEAD LIFE 1000000 HV VII NEW PRINTHEAD NO YES Action Explanation Set Printhead Life for Early Warning This parameter appears only when Early Warning for Maintenance is enabled Set this value to the number of inches of media that the printhead is expected to print Default Value 1 000 000 inches Range 100 to 1 000 000 inches To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move the cursor 3 Press PLUS to increase the value of the digit When the printhead reaches the set length WARMING REPLACE HEAD appears on the LCD If the alert function is enabled the printer generates an alert 4 Press SELECT to
115. ted as continuous labels All lights are on but nothing displays on the LCD and the printer locks up The printer was not calibrated for the label being used Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 74 The printer is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 65 The driver or software configuration is not set correctly The printer was not calibrated for the media being used The printer is configured for continuous media Internal electronic or firmware failure Driver or software settings produce commands that can overwrite the printer configuration Check the driver or software media related setting Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 74 Set the media type to noncontinuous media See Set Media Type on page 65 Call a service technician The printer locks up while running the Power On Self Test 79695L 001 Rev A Main logic board failure ZM400 ZM600 User Guide Call a service technician 3 27 07 Troubleshooting 113 Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer The most commonly
116. ter power is off O before connecting data communications cables Connecting a data communications cable while the power is on I may damage the printer Table 6 Connecting the Printer to a Computer or Network Interface Connection and Configuration RS 232 Serial The baud rate number of data and stop bits the parity and the XON XOFF or DTR control must match those of the host computer See Control Panel Parameters on page 61 to view or change these parameters ZM400 ZM600 User Guide 3 27 07 Printer Setup 21 Select a Data Communication Interface Table 6 Connecting the Printer to a Computer or Network Continued Interface Connection and Configuration IEEE 1284 No additional configuration is necessary Bidirectional Parallel USB No additional configuration is necessary Caution Be careful not to plug the USB cable into the wired Ethernet print server connector on the printer because doing so will damage the connector 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 22 Printer Setup Select a Data Communication Interface Table 6 Connecting the Printer to a Computer or Network Continued Interface Connection and Configuration Internal wired Refer to the ZebraNet 10 100 Print Server User and Reference Guide for Ethernet print configuration instructions A copy of this manual is available at server http www zebra com manuals or on the user CD that came with yo
117. ter the printer is connected to the network To print a network configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press PLUS or MINUS to scroll through the parameters until you reach LIST NETWORK 3 Press SELECT to select the parameter A Press PLUS to confirm printing A network configuration label prints Figure 12 An asterisk designates whether the wired or wireless print server is active If no wireless print server is installed the wireless portion of the label does not print Figure 12 Network Configuration Label With a Wireless Print Server Installed Network Configuration Zebra misshnologies ZTC 2n4 Odpi daR2834792 ro FIRMWARE IARY NETH E IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY IP PROTOCOL IP agn SUBNET MASK DEFAULT GATEWAY MINS I ARP_ INTERVAL BASE RAW PORT IP PROTOCOL IP ADDRESS SUBNET MASK DEFAULT GATEWAY MINS SERVER IP TI HEQUT ore IEOUT VALUE T 1 SECURITY POOR SIGNAL PREAMBLE ASSOCIATED PULSE ENABLED PULSE RATE INTI L MODE CHANNEL MASK FIRMWARE IN THIS PRINTER IS COPYRIGHTED 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Configuration 61 Control Panel Parameters Control Panel Parameters Use the LCD on the control panel to view and adjust printer settings How to View or Modify Parameters While viewing parameters press PLUS
118. the options 3 Press SELECT to accept any changes and deselect the parameter HV VILI HOST HANDSHAKE XON XOFF 79695L 001 Rev A Set Host Handshake This setting applies only when the serial port is used The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place Select the handshake protocol that matches the one being used by the host computer Default Value ZPL XML XON XOFF Selections ZPL XML XON XOFF DSR DTR RTS CTS Default Value EPL DTR amp XON XOFF Selections EPL DTR amp XON XOFF DTR To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 3 27 07 Configuration 77 Control Panel Parameters Table 12 Printer Parameters Page 16 of 24 Parameter ZPL and XML only HV VII PROTOCOL NONE Action Explanation Set Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL Programming Guide Default Value NONE Selections NONE ZEBRA ACK_NAK Note ZEBRA is the same as HCK HRK except that ZEBRA response messa
119. thead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material For best results clean the printhead after changing every roll of ribbon Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Note For printers with a peel assembly keep the peel assembly closed while cleaning the platen roller to reduce the risk of bending the tear off peel off bar Figure 15 Location of the Printhead and Platen Roller 2 1 Printhead assembly 2 Platen roller ZM400 ZM600 User Guide 3 27 07 Routine Maintenance 91 Cleaning Procedures A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool A Caution Before touching the printhead assembly discharge any built up static electricity by touching the metal printer frame or by using an
120. to its location LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Bubbledot ICG font Command Line Examples Command line examples appear in Courier New font For example type ZTools to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra version number gt tar file and the root directory Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text ZM400 ZM600 User Guide 3 27 07 About This Document 5 Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure 1 provides an
121. tween ZPL and ZPL II Default Value ZPL I Range ZPL IL ZPL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter ZM400 ZM600 User Guide 79695L 001 Rev A 80 Configuration Control Panel Parameters Table 12 Printer Parameters Page 19 of 24 Parameter HV VII MEDIA POWER UP CAL IBRAT I ON Action Explanation Select Media Power Up Option This parameter sets the action of the media when you turn on the printer Default Value CALIBRATION Selections CALIBRATION SHORT CAL LENGTH NO MOTION FEED Calibration adjusts sensor levels and thresholds determines length and feeds the media to the next web Short Cal sets media and web thresholds without adjusting sensor gain determines length and feeds the media to the next web Length determines label length using current sensor values and feeds the media to the next web No Motion tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web e Feed feeds the labels to the first registration point To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter HV VILI HEAD CLOSE CAL I
122. ur printer Ang ien Wireless Refer to the ZebraNet Wireless Print Server and Wireless Plus Print Ethernet print Server User Guide for configuration instructions A copy of this manual is server available at http www zebra com manuals or on the user CD that came with your printer 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Printer Setup 23 Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the printer If a power cable was not included with your printer refer to Power Cord Specifications on page 24 Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To connect the printer to a power source complete these steps 1 Toggle the printer power switch to the off O position 2 Plug the power cord into the AC power connector 1 on the rear of the printer 3 Plug the other end of the power cord into a power outlet near the printer 4 Turn on D the printer The control panel LCD and lights activate indicating that the printer is booting up 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 24 Printer Setup C
123. urrent settings Keep the label to use when troubleshooting printing problems To print a configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press or to scroll through the parameters until you reach LIST SETUP 3 Press SELECT to select the parameter A Press PLUS to confirm printing A configuration label prints Figure 11 Figure 11 Configuration Label Zebra Technologies ZTC 2N400 200dpi 2BR2834792 gt HEAD CLEANING HERD LIFE USB COMM PARALLEL COMM SERIAL COMM DATA_BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIO CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE LABEL TOP LEFT POSITION REPRINT MODE WEB S MEDIA S RIBBON S TAKE LABEL MARK S TRANS BASE TRANS BRIGHT RIBBON GAIN ares y MODES ENA MODES DISABLED 832 8 MM FULI RESOLUTION V50 15 PINZP26_ FIRMWARE de 30 HARDHARE ID OPTION FIRMWARE CONFIGURATION z OPTION MEMORY ONBOARD FLASH FORMAT CONVERT IDLE DISPLAY FEET tanri RTC DATE RTC TIME i 198 IN NONRESET CNTR ASSWORD Uus M1 6SXM1001 ie 79400 D VH1 2007 02 14 16 00 49 TIME STAMP FIRMWARE IN THIS PRINTER IS COPYRIGHTED 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 59 60 Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server you can print a network configuration label af
124. ustment Dials 1 2 Lae Sano 1 Outside dial 2 Inside dial To set printhead pressure complete these steps 1 Use Table 10 or Table 11 to select the initial dial settings for your media depending on which printer you have Table 10 ZM400 Printhead Pressure Media Width Inside Dial Outside Dial in 25 4 mm 3 1 2 in 51 mm 4 1 3 in 76 mm 3 2 3 5 in and up 89 mm and up 3 3 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 54 Operations Adjust Printhead Pressure Table 11 ZM600 Printhead Pressure Media Width Inside Dial Outside Dial 2 in 50 mm 6 1 3 in 75 mm 6 2 4 in 100 mm 7 3 5 in 125 mm 7 4 5 5 in and up 140 mm and up 6 6 2 If necessary adjust the pressure adjustment dials as follows If the media Then Requires higher pressure to Increase both dials one position print well Shifts left while printing Increase the outside dial setting one position or decrease the inside dial setting one position Shifts right while printing Increase the inside dial setting one position or decrease the outside dial setting one position Prints too lightly on the left side Increase the inside dial setting one position of the label Prints too lightly on the right Increase the outside dial setting one position side of the label 79695L 001 Rev A ZM400 ZM600 User Guide 3 27 07 Configuration This section describes
125. y Warning for Maintenance When this feature is enabled the printer provides warnings when the printhead needs to be cleaned Default Value MAINT OFF Selections MAINT OFF MAINTENANCE ON To change the Early Warning settings 1 Press SELECT to select the parameter 2 When the LCD displays EARLY WARMING MAINTENANCE press PLUS or MINUS to toggle between OFF and OW If you are prompted for a password enter your password using the instructions in Change Password Protected Parameters on page 58 3 Exit Setup mode and save changes to enable additional parameters related to the early warning system 4 Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life 5 Press SELECT to accept any changes and deselect the parameter HUANA HEAD CLEAN ING 450 M 1476 FT Set Printhead Cleaning Interval for Early Warning This parameter appears only when Early Warning for Maintenance is enabled This value should correspond to the length of the media or ribbon roll that you are using Default Value 450 M 1476 FT Selections 100 M 328 FT to 450 M 1476 FT in 50 M increments To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to set the printhead cleaning interval to the desired number of inches of media or ribbon When the printhead reaches the set length WARNING CLEAN PRINTHEAD appears on the LCD If the aler
126. y back c Pullthe end of the ribbon under the printhead assembly 1 and out the front of the printer Extend the ribbon approximately 24 in 610 mm out of the printer 1 L3 79695L 001 Rev A 50 Operations Load Ribbon 79695L 001 Rev A 4 Close the printhead assembly 5 Wind the ribbon clockwise onto the ribbon take up spindle 1 Ribbon Coated Outside black ribbon spindle Op NS Ribbon Coated Inside gray ribbon spindle ZM400 ZM600 User Guide 3 27 07 Operations 51 Load Ribbon Remove Used Ribbon To remove used ribbon complete these steps 1 Caution Do not cut the ribbon directly on the ribbon take up spindle Doing so may damage the spindle Tf the ribbon has not run out cut or break it before the ribbon take up spindle 1 2 To loosen the ribbon squeeze it against the ribbon take up spindle tension blades 1 At the same time turn the ribbon take up spindle release knob counterclockwise 2 The tension blades collapse into the ribbon take up spindle loosening the ribbon 3 Slide the used ribbon off of the ribbon take up spindle and discard 3 27 07 ZM400 ZM600 User Guide 79695L 001 Rev A 52 Operations Calibrate the Printer Calibrate the Printer Auto Calibration By default the printer automatically calibrates on power up or when the printhead is closed During auto calibration the printer determines the label length and sensor settings

ZM400/ZM600 User Guide

Contents

Download Pdf Manuals

Related Search

Related Contents