CellCOM - Wireless Intercom Systems
Contents
1. seconds because it can take 5 seconds to connect the call Step 4 Caller ID access control This feature allows up to 100 numbers to be stored in memory Any of these numbers can call the intercom It will recognise the number end the call without answering and activate the output relay all within a few seconds First you must tell the unit which country it is operating in by entering the country code of your country If you do PRADET E not know the country code it can be found online Some 7144 examples are shown below UK 44 Ireland 353 USA 1 The example shows UK country code being entered TIP Do not add any leading zeros in front of the country code Now you may add numbers which can call the unit to trigger the relay by sending the following SMS up to 3 phone numbers can be sent in a single SMS 12 1234 72telephonenumber 72telephonenumber 72telephonenumber Just send the complete number as you would normally dial it from a phone Tip Even if a number is stored as a dialling out number when the call button is pressed it needs stored again under the 72 feature if it is also required to have caller ID access Page 8 GSM unit complete list of parameters The table below show the complete list of features in the cellular part of the intercom TIP Programming messages below must begin with 12 1234 if 1234 default passcode Parameter Description Default Changing pass codes Change progra2. to protect the intercom from scratches and 200mm Doe i ki ane marks during installation oe Antenna height is best higher than intercom for 4 5 feet cleaner audio and also better reception Pillar Architectural Panels Loosen top 2 screws only io TT 4 ry front door Yy Side View Hooded Panels Loosen top 2 screws only hog Hinge front door Call Button Optional keypad module Side View Flush Panels Call Button Y Optional keypad module Remove Side View Flush with surface Tip Use appropriate fixings to ensure the intercom cannot be removed from the wall Page 4 Inserting the SIM card Note This unit is a 2G quad band system operating on standard 2G network frequencies of 850 900 1800 1900MHz Please ensure the SIM card is a 2G compatible SIM card The SIM may also be 3G and 4G capable as well as long as both the SIM and the network also support 2G Do not use a SIM card for a tablet as these only support data and do not support voice and SMS You simply require a mobile phone type SIM card h Put the SIM into a phone to activate and register it with the network 2 If you are using pay and go top up the SIM with some credit 3 Test that the SIM can make and receive calls and can send and receive a SMS 4 Ensure the power is OFF 5 Slide the SIM card holder in the open direction and carefully open the door Do NOT force it Connections on the GSM C
3. you don t know the code 10 relay1 20 relay2 Delete code ID location to be deleted Validate 30 relay3 Delete an entire group of codes e lelle 9 10 relay1 group 20 relay2 group Super delete code Validate 30 relay3 group Programming super user codes A super user code can activate any of the 3 relays e 2 Location 4 8 digit code Validate Page 11 Restoring defaults When in programming mode you can enter the following sequence Le Le Le Le When the master code is forgotten 1 Wire a push button or replicate with wire link across the Egress terminal and GND 2 Switch off power for 1 minute 3 Switch ON power 7 during the first 60 seconds press the EG button once to enable the function 5 Enter the following code alaala ae The keypad should now be in programming mode ready to accept new data Using the keypad Using the standard codes Once you have exited out of programming mode simply enter the user code Using super user codes Using the intercom This cellular intercom can dial up to 4 numbers in sequence for any call button when pressed OLLI Dialling Phone 1 Phone 2 Phone 3 Any user receiving the call can answer speak to the visitor and press the following digits on their mobile or fixed line telephone to control the relays on the device Press key to LATCH output relay Caution Use only for holding open gates or door Press key to operate
4. 2 2 2 2 user codes must also be 6 digits long etc 3 Exit programming mode 4 Enter the new user code to check the relay clicks Full Keypad programming Enter programming mode The unit is now in programming mode Amber LED on the o o o o keypad should remain permanently on 0000 is the default programming passcode Exit programming mode The unit should exit programming mode and the amber LED should start flashing again Page 10 Enter a new ENGINEERS code Go into programming mode firstly then enter the following sequence 0 Replace with yournew ENGINEERS Location 4 8 digit code Validate code Enter or delete new user codes There are 3 groups of user codes Group 10 for relay 1 group 20 for relay 2 and group 30 for relay 3 The programming sequence is shown below Lo o 0 0 a 10 relay 1 codes 2 add code Memory locations 1000 available 5 delete code 000 999 for relay 1 20 relay 2 codes 001 100 for relay 2 Pin code 4 8 digits Validate 100 available 001 100 for relay 3 30 relay 3 codes 100 available Example Add user 31 to have access code 5555 operating relay 2 2 e a EE EE Ll Group 2 Add code Location 31 Pin code 5555 Validate Programming relay output times and modes mae gt H SAAS 0 start stop toggle mode latching 51 ae Validate 52 relay2 1 99999 seconds momentary operation 53 relay3 Delete a user code even if
5. Page 1 Installation amp User Manual For CellC OM GSM Intercom System Models AB ABK HB HBK FB FBK Version 6 AES Advanced Electronic Solutions Page 2 Contents Overview of system Site Survey SIM card Power Installation Architectural panels Hooded Panels Flush Panels Installing the SIM card Connections on GSM controller Codelock Keypad Connections Wiring Tips Powering Up Programming Complete list of GSM parameters Keypad Overview Basic Keypad Programming Full Keypad Programming Using the Keypad Using the Intercom Control by SMS Check if door gate is open closed Using optional App Maintenance of the intercom Troubleshooting Overview of System Please read this entire manual before attempting to install this system This system should only be installed by a professional automatic gate installer or access control specialist dealer It is recommended that the system be set up configured commissioned and tested ona workshop bench before taken to site for installation Site Survey Before installing this system you need to be sure that there is good mobile GSM cell coverage in the area it is to be installed It is recommended that you conduct a site survey and check reception on the site for a GSM network If reception is poor in the area then this system is not recommended SIM Card You will need a SIM card in order to use this system It should be a regular voice and SMS t
6. electric gates or door lock Use this normally Press 1 to UNLATCH output which has previously been latched Use to allow gates door to close Page 12 Control by SMS This intercom allows the user to send SMS commands to control the relays and check status as follows 33 5678 Relay momentary trigger 34 5678 Relay latch ON or hold ON 35 5678 Relay unlatch or switch OFF Check if door or gate is open or closed Ll Using the Optional App Android and Iphone users can download an optional app called GSM GATE This app performs 3 main functions 1 Speed dials your intercom when the trigger button is pressed 2 Sends pre configured SMS messages to latch and unlatch the relay 3 Allow the user to check status like reception level and status of the output and input Send the SMS as shown and the unit will reply showing the status of the input limit switch if used and the relay This example shows that the input sensor is in OPEN state and the relay is OFF If the relay is latched then the status will change to ON If the input limit witch is closed the status shown will change to CLOSED TIP If there is not a physical limit switch fitted to the door or gate then the status input will always show OPEN Main Trigger button Use this to speed dial intercom and momentary trigger the relay Un Latch Relay Button Sends a pre configured SMS to unlatch the relay if it has previously bee
7. essages must start with a pass code string followed by a command followed by data and each command is separated in the SMS by To begin program the unit to dial numbers when the call button is pressed This module will dial up to3 telephone numbers in sequence 12 1234 1 10987654321 Pass code Data 12 12 34d Function code 110987654 fill coon 321 11 Telephone number 1 12 Telephone number 2 13 Telephone number 3 The phone image shows an example of a number being stored and the reply sent by the unit to confirm OK Up to 3 numbers can be sent in a single SMS The pass code only needs entered at the beginning of each message and then each new command string is separated by E g 12 1234 1 1telephonenumber1 1 2telephonenumber2 1 3telephonenumber3 Page 7 Step 3 Calling time This is the time the unit will soend attempting to call a number before aborting the call and calling the next number on the list It is very useful to adjust this time so that if there is voicemail or answer machine on a number that the intercom aborts the call before the machine picks up otherwise the unit will think the call is answered and never call the next number To adjust this time send the following SMS messages 12 1234 52 Where ringing time in seconds 10 99 Default 20 TIP Remember to include the network connection time A mobile phone needing to ring for 10 seconds may need a programmed ringing time of 15
8. ext SIM card Do not use a data only SIM as this is only for tablets and will not work in the unit 1 Ensure the SIM has calling credit and can make and receive calls on a mobile cell phone 2 Check that the SIM is not locked to a phone and can be used in other devices 3 Check that the SIM does not have a PIN code request 4 You are now ready to begin programming Power TIP Most technical calls received are due to installers using CAT5 or alarm cable to power the unit Neither are rated to carry enough power 1 2 amp peak Please use following cable WARNING Warranty VOID if power Up to 2 metres 6 feet Use minimum 0 75mm 18 gauge Up to 4 metres 12 feet Use minimum 1mm 16 gauge Up to 8 metres 24 feet Use minimum 1 5mm 14 gauge cable requirements are not followed Using insufficient power cable thickness will cause excessive stress on electronic components and therefore void the manufacturer s warranty 15v Power adaptor 15v Power adaptor To avoid such problems it is recommended and is good practice to locate the power supply as close to the transmitter as possible This avoids power cable noise and interference and enhances the lifetime of the product Page 3 Installation 2 3 Do not remove the protective film until the system is A fully installed and working Protective coverings are there
9. iring and ensure the antenna is connected before switching on the power Once the power is switched on the power LED should illuminate TIPS Power LED My GSM LED is still searching Check the SIM card is registered and can make a call GSM LED in a phone nnnm Check the SIM card is seated correctly Power off Searching m n clean the contacts on the SIM and the GSM unit and N EA a reinsert the SIM Check power cable distance and thickness Increase antenna height Change network Move antenna away from metal objects or overhanging shrubs Fit a high gain antenna CPU LED Sure Standby d Busy i Page 6 Programming TIP The GSM unit programming is by sending SMS text messages to the unit from a phone _ TIP If reception levels are low take action now Either increase the height of the antenna to improve reception or request a higher gain antenna from your distributor or change to another network which may have better coverage Step 1 Check Reception Send the SMS 20 as shown to the SIM card number of the intercom The unit should reply with a reception level between 1 and 31 1 12 13 20 21 31 Poor Medium Good Note Reception levels below 14 can give problems with the relay operation and poor quality audio or no audio coming from the microphone on the intercom the person on the phone cannot hear anything or buzz on the loud speaker Step 2 Programming dial out numbers Programing text m
10. le cell phone or landline If it works on a different phone check the settings on the phone in question under DTMF tones Failure of DTMF tones to operate correctly is also a symptom of low reception or insufficient power cabling Check steps above on improving reception or addressing the power problem Some iphone users may experience trouble using the key to trigger the gates In this case refer to your distributor on how to change the trigger key to any other key Also check that the relays are not already latched with the 22 command If they are latched they need unlatched before the trigger keys will work Q The keypad confirmation bleeps when I enter my code but the gates or door lock does not open A Check wiring The keypad relay should be connected to the lock or gate system as well as the relay inside the GSM cellular part of the intercom Do not wire power to the intercom in alarm cable or CAT 5 cable It should be proper power cable and the power cable length should be as short as possible Otherwise relays may not fire Q The system was operating the gates fine but now it will not trigger the gates 99 of the time this is cause by the user accidentally latching the relay This latches the output relay permanently on Send the intercom the following SMS 22 The intercom should reply with a message detailing the relay status If it has been latched then the message will state the relay is ON In this case refer t
11. mming password 1234 02727 2 Change access control password SMS control of relays or non stored 5678 ets numbers can call intercom amp enter code to activate output 1 037222 Change monitoring mode password user can call the intercom enter this 1212 pass code to listen in and speak Dial out numbers Store dialling out numbers n 1 2 or 3 position Delete a dial out number n 1 2 or 3 Volume controls Speaker volume Where 1 3 1 lowest 3 highest Microphone volume Where 1 3 1 lowest 3 highest Timings Relay time seconds 1 9999 Calling time adjust this to avoid voicemail picking up a call 10 99 secs Talking time 005 999 seconds Must be 3 digits 552 2H Max monitoring time for listen in mode when calling the intercom 00 60 mins 00 no limit 4 5 Scheduled service calls 77number Store a service number to receive a scheduled call or SMS from the unit N A and prevent inactive SIM being turned off by provider 57774 Set the time schedule for the intercom to make a scheduled call or SMS i to the service number 00 60 day time schedule 00 no call or SMS Choose between scheduled call or scheduled SMS 1 SMS 2 call Delete the stored service number N A Caller ID features Stores country code N A 72number Store caller ID number Max 14 digits Only last 6 digits compared N A 73number Delete caller ID number number phone number to be dele
12. n latched Can be used to allow gates to close Trigger Gates Latch Relay Button Sends a pre configured SMS to latch on the relay Can be used to hold open gates or door Unhold Close Status features Enter new screen to check signal strength stored numbers gate or door status Info screen Settings screen Information about manufacturer Setup screen to enter sim card number of intercom amp SMS strings Page 13 Maintenance of the Intercom The intercom SIM card will need topped up occasionally if it is a pre pay casual SIM card It is recommended that you register this SIM card on the provider s web site You can register card payment details Many networks offer an auto top up feature which means they will automatically top up your intercom when the balance runs low The stainless steel can dull or discolour over time in weather conditions This can be polished with a suitable stainless steel cleaner Troubleshooting guide Q The unit will not power up No LEDs on A Check power supply voltage at intercom is within 14 5v 15v DC Cable length from PSU to intercom should be less than 15 feet Q The unit powers up but is not showing network reception or will not respond to SMS A This means the unit is not able to detect the network for some reason Power off the unit remove the SIM and check it in a mobile phone to verify it can make a call and has calling credit Disable any PIN code reque
13. o the user guide to read how to unlatch it again Q The unit no longer calls out to phones but can make a call to it from my phone A Check there is balance on the SIM card A Switch off the power remove the SIM put it into a phone and check that a call can be made from a phone This will verify if the SIM is still working and in service Page 15 p AES Advanced Electronic Solutions Page 16
14. one Q There is no audio from the gate but the person at the gate can hear ok A This can be due to low reception or excessively long power cables Check reception level by 20 Page 14 Change SIM card if necessary to another network which may have better coverage Purchase a high gain antenna Increase height of antenna This may also be caused by a defective microphone water on a microphone from a sprinkler for example or dirt blocking the microphone hole If reception is optimum and the problem persists contact your supplier or installer Q The audio quality that can be heard on the remote telephone is poor or humming buzzing A A small amount of GSM buzz can be considered normal on GSM intercoms but not so much that causes inability to hear the person speaking This can be caused by the GSM antenna being mounted too close to the speech panel or not mounted high enough or poor power cables being too long or thin Try earthling the speech panel chassis to OV of the power supply This is also a symptom of poor reception Try above steps on checking and improving reception Q The keys do not work when the intercom calls a phone A Check if you can hear the relay clicking at the gate when the keys are pressed during a call If it can be heard then the system is working check wiring between the relay and the lock or gate panel If the relays do not make a clicking sound then check this feature on a different mobi
15. ontroller 12 15v de Optional o n a input limit 0 ko switch from gate Output to gate Exit button or lock Codelock Keypad connections Keypad versions only Tamper INT Lock Commonly used connections O P1 inhib Sense Outputs This keypad has 3 outputs All can be GND programmed for momentary and latching operation For gate systems and AC strike locks connect a keypad relay normally open in parallel with the GSM module relay For magnetic locks connect in series with normally closed contact Egress This is for an optional exit button input connected across this terminal and GND OUT1 OUT2 Page 5 Advanced connections INT Lock Used to operate a door in conjunction with another keypad 24v dc max voltage 100mA sink O P1 inhib When closed this disables all codes for relay group 1 Sense N C connected to GND to be connected to N C door contact Can be used to generate door open or tamper alarm DU out switches to ground after the Duress Code is entered Used to trigger alarm zone or buzzer to notify guard 100mA sink 24VDC K or A Not used Wiring Tips Connecting DC magnetic Connecting AC DC strike Connecting automatic gates lock lock GSM GSM ack GSM Gate controller output Lock output output CoH i i Optional Optional Optional keypad keypad keypad output Separate output Separate output PSU PSU Powering Up Perform a final check of w
16. st if active on the SIM card Check the SIM is a standard voice 2G capable SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of international quad band standards 850 900 1800 1900 MHz Check the reception is good Poor reception is not sufficient Check that the cable from power supply to intercom is less than 15 feet and that the cable thickness is 1 5mm or 14 gauge if longer than 15 feet Alarm or CAT5 cable is not sufficient Power off remove the SIM use fine sand paper to lightly sand the SIM pads and contacts on the GSM unit lightly bend the contacts upwards so that they make better contact with the SIM and try again Q The unit calls the first number but there is not enough time to answer before it diverts to the next number A Increase the no answer time as per programming instructions Q The unit calls the first number but voicemail comes on before it can ring the second number A Decrease the no answer time as per programming instructions Q The caller ID part does not work A Be sure to program the caller ID part under 72 feature If your number is a private or number withheld then it will not work Even if you have already programmed a number to receive a call from the intercom if you also want that number to have caller ID access it must be programmed under the 72 feature also Ensure the number is entered as you would normally dial it from another ph
17. ted Delete all caller ID numbers Service amp diagnostic messages no passcode required for these Check reception level 1 31 no passcode needed Check stored numbers O dial out number dial in number E end Check input status and relay status No passcode needed Restore Defaults 999 Send with passcode string to clear all programming N A Page 9 Keypad overview Now that the GSM part of the intercom is programmed and working you may now program the keypad The keypad is programmed directly on the keys not remotely by SMS This keypad has 3 outputs The diagram below shows the LED indicators which indicate programming and relay status information ON when incorrect codes entered and outputs are locked out GREEN when output 1 activated om RED when output 2 activated JUUUL FAST FLASHING Wrong code entered error _JL_J L_J L SLOW FLASHING in normal standby mode L ONin programming mode o L_ ON when relay 3 activated TIP After power up as a security precaution the keypad cannot be programmed for 60 seconds Once this time elapses you may begin TIP Flashing amber LED is normal standby mode Basic Keypad Programming Quick start guide Tip The engineer code 1 Enter programming mode amber LED should be ON ene must be the same length as o o o o user codes So if using a 6 2 Enter a new user code digit engineers code then llo l2 lollo lo
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