27-0025UM Rev 1.0 TranzStor 5XL.indd
Contents
1. Sep 2 11 41 55 2082 SR25B8F lt Main Menu gt gt Juick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns VICW channel Mode 11 Change Hode to Host Channel 7 4 8 Per 17 Doc 27 0025UM Rev 1 0 Issued 09 04 TROUBLESHOOTING 5 When asked to reset the controller select NOTICE Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally you want to reset the controller now Ves Em 6 Now select Chl 2 and then scsi Terminator and then Yes ax Raid HyperTerminal File Edit Trarefer ees De Hon 2 11 47 44 002 lt Main gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit lost luns view channel Mode _ view and edit scsi d u Ch ete eee Clk DefWid Cur vif H Disable Channel Terminator 7 On 1 v Ves Mo On 80 2 Has t 9 HA 88 80MHz Wide L On 18 Doc 27 0025UM Rev 1 0 Issued 09 04 TROUBLESHOOTING 7 When asked to reset the controller select Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller2. 4 About This Manual 4 SS CAUTIONS ess 4 Product DB SSCS ORT 5 Installation InstructionS NOTER 6 22115141 141 CONES ss mene een 6 100 6 en ene 6 Installation Precautions 6 REOR Cable 7 OE 9 Mg 9 TP7 Description 10 11 14 IME TET 11 REMOVING MO 12 Powering 16 18 SPAS GIS 9 Ez RERUM 14 sw 15 Cleaning the 15 Replacing the Filter on the 15 TOUDE NOOI a 16 e 16 21 Schematics for TranzStor 400009 8 22 PP 19 24 SPECE ANON 24 UPC me eee
3. gt A lt a El 2 ne T 4 dr Teal Foo m MANUAL E DT Z Microsystems REGULATORY WARNING TO PREVENT FIRE OR SHOCK HAZARDS DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE ALSO DO NOT USE THIS UNIT S POLARIZED AS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS ALL THREE PRONGS CAN BE FULLY INSERTED 2 Changes or modifi cations not expressly approved by Z Microsys tems could void user s warranty 1 Use the power cable supplied with the product to help prevent interfer ence with radio and televi sion reception The use of cables and adapters may cause interference with electronic equipment in the vicinity of this unit CAUTION CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK OF UNIT NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALI FIED PERSONNEL This symbol warns the user that insulated voltage within the unit may have sufficient magnitude to cause electric shock Therefore it is dangerous to make any kind of contact with any part inside this unit This symbol alerts the user that important literature concerning the operation and maintenance of this unit has been included Therefore it should be read carefully in order to avoid any problems Doc 27 0025UM Rev 1 0 Issued 09 04 TABLE CONTENTS SECTION PAGE
4. Using your thumb push the TranzPak 7 until you can feel it touching off on the rear gently into the bay connector Check that the locking catch is aligned with until it snaps the locking handle in place the locking indent in the slide rail and press Check that all TranzPak 7 disk modules the handle towards body aligned across the face of the 5XL 11 Doc 27 0025UM Rev 1 0 Issued 09 04 OPERATIONS REMOVING THE 7 Slide the locking catch to the right to allow Locking handle springs open locking handle to spring open Pull handle gently forward to eject the Continue to gently pull handle to slide TranzPak 7 off of the rear connector the TranzPak 7 forward The TranzPak 7 should slide over the grounding contacts until it is half way out Take the TranzPak 7 by the main body and pull straight out 12 Doc 27 0025UM Rev 1 0 Issued 09 04 OPERATIONS POWER UP TRANZSTOR 5XL Before powering the TranzStor 5XL make sure all of the connections are tightened se curely at the rear of the unit To power up the TranzStor 5XL RAID turn on the power switch at the rear of the unit Power Switch Rear Then press the power switch on the front of the unit on the right side EU 3 Power Switch Front 13 Doc 27 0025UM Rev 1 0 Issued 09 04 OPERATIONS STATUS INDICATORS Each drive has two dedicated status indicator lights to the right of t
5. ou f 18155 1 qM a L TT L 47284 L GEENA oF baa Doc 27 0025UM Rev 1 0 Issued 09 04 OPERATIONS REMOVING THE DOOR In this image the door is installed on the 5XL To remove the door turn the captive thumb screws on the face of the door counterclockwise until the door comes loose It will hinge downward and hang The door can be removed by lifting it out of the hinge Doc 27 0025UM Rev 1 0 Issued 09 04 OPERATIONS TP7 DESCRIPTION Red SCSI Drive TRANZEAK V SAT Truiied m mm x paama Sliding Locking catch Locking handle High tensile extruded High tensile diecast alu aluminium alloy thermo minium alloy rear panel conductive body High tensile diecast alu minium alloy front panel Rear Connector 10 Doc 27 0025UM Rev 1 0 Issued 09 04 OPERATIONS INSERTING THE TP7 OOOO 606 006000090099 Ensure the door is fully lowered or removed With the handle in the open position hold before attempting to insert the drives The the TranzPak 7 by the main body and drives will not slide in if the door is in the insert it partially into the docking bay Be partially raised position sure that it is sliding on the black guides
6. The Z Microsystems Technical Support Representative may wish to go through the problem over the telephone NOTE More help late breaking news and details of the latest accessories for these products may be found on the worldwide web at http www zmicro com 32 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX If you are unable to correct the problem yourself contact Z Microsystems at 858 657 1000 Fax 858 657 1001 Website www zmicro com Before calling please have available as much of the following information as pos sible 1 Model and serial number from the label on the monitor Purchase Description of problem Computer type and model O fF N System configuration hardware fit ted etc 6 System BIOS version number 7 Operating System and version number 8 Display driver version number 9 Video Adapter Type APPENDIX CUSTOMER FEEDBACK We value feedback on our products their performance problems found and welcome all constructive suggestions Please send such productive information in writing to Customer Service Z Microsystems 5945 Pacific Center Blvd Suite 505 San Diego CA 92121 or www zmicro com 33 Doc 27 0025UM Rev 1 0 Issued 09 04 Z Microsystems Inc 5945 Pacific Center Blvd Suite 505 San Diego CA 92121 Phone 858 657 1000 Fax 858 657 1001 Website www zmicro com Copyright 2004 Z Microsystems Inc All Rig
7. tion RMA number An RMA number is required to return a product to Z Microsystems regardless of the reason for the return The Z Microsystems Customer Service Department RMA Request Form will ask the cus tomer to provide the following information e model number of the defective product serial number of the defective product problem with the defective product return ship to address the name and address of the company department to which we will send the invoice if product is out of warranty or is different from the ship to address phone number and e mail address of contact purchase order number You will be given an RMA number and will be asked to send the product to Z Microsystems ATTN RMA It is very important to reference the RMA 5945 Pacific Center Dr Suite 505 San Diego CA 92121 25 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX WARRANTIES Standard Warranty no charge SHIP DATE 90 DAYS 365 DAYS Z Microsystems one year Standard Warranty includes a 90 day AirSpare Service Plan This means that if any standard Z Microsystems product fails within the first 90 days after shipping the customer will receive a new replacement All non standard products are covered for one year under 2 Microsystems Standard Warranty that includes free parts and labor However the 90 day AirSpare Plan can be purchased as an additional option for non standard products 1 9
8. 2 Lm OL NAL 80 0MH2 Wide L On 20 Doc 27 0025UM Rev 1 0 Issued 09 04 TROUBLESHOOTING 11 This time when asked if you want to reset the controller select Yes Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally you want te reset the controller now 7 No Drive Failures Ensure the drives are seated securely in the 5XL Remove the failed drive and re install it to ensure a good connection Ensure that the power indicators on the front of the 5XL are green for the drive s that is failing If the indicator shows a green light ensure the drive terminations are secure at the rear of the 5XL If the drive is still failing call the Customer Service Department of Z Microsystems for further assistance 21 Doc 27 0025UM Rev 1 0 Issued 09 04 SCHEMATICS MECHANICAL OUTLINE FOR 5XL DOOR CLOSED WARNING There is a maximum of 18 screw penetration on the underside and side screw hole locations Ensure screw penetration does not exceed 18 1 2 N 4 17 1 22 Doc 27 0025UM Rev 1 0 Issued 09 04 SCHEMATICS MECHANICAL OUTLINE FOR 5XL DOOR OPEN 20 2 23 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX SPECIFICATIONS General Display Specifications Enclosure Materials Alumin
9. eA 25 oe ra EU 26 AO 32 Customer FOCI Ci ERR 33 3 Doc 27 0025UM Rev 1 0 Issued 09 04 INTRODUCTION ABOUT MANUAL This Manual is also available on the Z Microsystems website www zmicro com We recommend you read this manual carefully and follow the instructions in the Installation chapter for verification of system functions and control settings SAFETY PRECAUTIONS DANGER To avoid shock hazard Do not penetrate the 5XL with any screw longer than 18 Damage will occur e Do not connect or disconnect the 5XL during an electrical storm The power cord plug must be connected to a properly wired and grounded power outlet Any equipment to which the 5XL will be attached must also be connected to properly wired and grounded power outlets Doc 27 0025UM Rev 1 0 Issued 09 04 INTRODUCTION PRODUCT DESCRIPTION Z Microsystems TranzStor 5XL based on the hot swappable TP7 drive module spans the gap between the single drive TranzStor 1Xi and the eight drive TranzStor 8X RAID The TranzStor 5XL is a rugged five drive RAID system in a 2U tall 19 rack mountable enclosure A tough removable door provides dust and EMI protection and allows easy access to the dust filter for cleaning The 5XL supports five TP7 SCSI drives with latest maximum capacities available Along with the TP7 drives the RAID controller is also
10. 0 days Z AirSpare Service e 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates a non standard product is a prototype or a product specifically designed or engineered per a customer s specification To return a defective product a customer can call the Z Microsystems Customer Ser vice Department at 1 858 657 1000 ext 232 or fill out the RMA Request Form on our website Please see the section in this manual titled Replacements for details on how to replace a part 26 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX Z Extended Warranty Standard Warranty 1 yr Extended 2 yr Exter SHIP DATE 365 DAYS 294 Year 3rd Year Z Microsystems Extended Warranty Plan provides one and two year extended warranty options under which a Standard Warranty is extended from the end of the first year of the Standard Warranty period The One Year Extended Warranty period will begin on the day the Standard Warranty expires and the Two Year Extended Warranty begins when the One Year Extended War ranty expires 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor e 9 5 EST telephone technical assistance Online technical help Email product updates 2nd year Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates 3rd year Free Parts and Labor 9 5 EST tele
11. 0025UM Rev 1 0 Issued 09 04 TROUBLESHOOTING TROUBLESHOOTING Configuring the Channels After Accidental Reset If the controller is reset accidentally to factory default settings follow these steps to recover 1 Select view and edit channels aX Raid HyperTerminal File Edit Trarefer o Mon Sep 2 11 39 33 2002 m lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Urives view and edit channels view and edit Configuration parameters view and edit Peripheral devices system Functions view system Information view and edit Event logs 2 Now select Chl 0 and then channel Mode and then select Yes ax Raid Hyper Terminal Fle Transfer Dg on Sep 2 11 40 37 2002 5 Term 1 Doc 27 0025UM Rev 1 0 Issued 09 04 TROUBLESHOOTING 3 At this point you will be asked if you want to reset the controller Select No Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally you want to reset the controller now 7 Yas EM 4 Now select Chl 2 and then channel and then Yes ax Raid HyperTerminal File Edit Trarefer
12. he drive The following indicators apply to the drives only Green When the drive is plugged into the TranzStor 5XL the green light indicates the drive has power Yellow The yellow light comes on when the drive is accessed by the RAID controller indicating activity on the drive The 5XL system light located to the left of the 5XL logo on the lower right hand corner illuminates Green to indicate power to the system The system only has one indicator light ESC 19 fine ape Drive Status Indicators System Power Indicator For operation of the RAID Controller refer to the Infortrend A SR2500F Users Manual 14 Doc 27 0025UM Rev 1 0 Issued 09 04 MAINTAINING THE 5XL WARNING Be sure to turn off the power before you perform any maintenance on the RAID CLEANING THE TRANZSTOR 5XL Unplug the 5XL from the power outlet before cleaning To clean the surface of the 5XL lightly dampen a soft clean cloth with water or mild detergent and wipe the surface of the 5XL gently REPLACING THE FILTER ON THE 5XL DOOR 1 Open the door of the 5XL and remove the screws circled in the image below 2 Once the screws are removed lift the interior plate to access the filter 3 Remove the filter and replace with a new filter 4 Replace the interior plate and secure the screws in place see image above for location of screws 19 Doc 27
13. hts Reserved
14. ium 5052 H32 6061 T6 A380 System Capabilities Five storage bays Storage Capacity Up to 582 4 GB Base Options Split SCSI Bus Dimension 3 4 18 9 W 20 7 D in rack Net Weight 35 16 with five TP7 drives 2 5 lbs each Power Requirements 90 264 VA 1 90A 47 63 Hz 400 Hz Environmental Operating Temp 5 to 50 C Non Operating Temp 40 to 65 Operating Humidity 5 to 95 Non condensing Non Op Humidity 5 to 95 Non condensing Non Op Altitude 1 300 to 40 000 ft Operating Altitude 1 300 to 10 000 ft Vibration MIL STD 167 1 27 g s sinc 4 50 Hz Shock MIL STD 810E Method 516 30095 MIL S 901D isolated rack Fungus Non Nutrients contaminants Reliability MTTR lt 20 minutes MTBF Chassis 96 311 Hrs 25 C Regulatory Safety UL 1950 used as a guideline EMI FCC Class A Connectors Micro Miniature 68 pin SCSI Bus Expansion Terminator Quality Workmanship ISO 9002 and applicable section of MIL HDBK 454 Units are designed and built to meet the following environmental specifications Results of tests are pending 24 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX REPLACING PARTS If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced a Customer Service Representative will issue a Return Material Authoriza
15. l the 5XL take the following precautionary steps Turn off the electrical power to the host computer INSTALLATION PRECAUTIONS When mounting the 5XL there is a maximum of 18 screw penetration on the underside and side screw hole locations INSTALLATION CABLE CONNECTIONS FOR TRANZSTOR 5XL TranzStor 5XL RAID Rear Panel The picture below shows the rear of a TranzStor 5XL RAID unit and the connection points for these cables 1 25 a6 2908000G6r52 ag tentat nent et TTIE E Av C m Connect to Host SCSI Port using Ultra 160 Connect to Host Serial Port using Cable Null Modem Terminator Cable Terminator Connect Ethernet Terminator Power Switch Terminator Power See the next page for an image of the 5XL fully connected 7 Doc 27 0025UM Rev 1 0 Issued 09 04 INSTALLATION CONNECTED TRANZSTOR 5XL gt Connect to Host SCSI Port using 259607 Connect to Host en 60970985 Serial Port using Ultra 160 Cable _ PET tay Null Modem Cable Terminator 602 27 NETWORK Connect Ethernet Terminator Terminator Power Switch Terminator Power f
16. on as warranted during the warranty period Z Microsystems will repair or replace the part with a product that is as a minimum functionally equivalent without charge If the product is transferred to another user the warranty service is available to that user for the remainder of the warranty period Z Microsystems warranties are voided if the covered product is damaged due to an ac cident or abuse The warranty is voided if the product is shipped in sufficient packaging Under no circumstances is Z Microsystems liable for any of the following 1 Third party claims against you for losses or damages 2 Loss of or damage to your records or data or 3 Economic consequential damages including lost profits or savings or incidental damages even if Z Microsystems is informed of their possibility Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction Warranty does not take effect until full payment is received by Z Microsystems 31 Doc 27 0025UM Rev 1 0 Issued 09 04 CUSTOMER SUPPORT NOTE For image problems run AUTO SETUP again before consulting this section In most cases AUTO SETUP can fix the problems See the Auto Setup section for details NOTE If possible stay by the computer
17. operation may not proceed normally Do you want to reset the controller now Yas ETE 8 Now select Chl 3 and then channel and finally Yes aX Raid HyperTerminal File Cal os Hon Sep 2 11 42 23 2002 SR2 BOF Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and rives channels DefHid Term Cur On 80 LL Drive HA 80 QHH2 Wide 19 Doc 27 0025UM Rev 1 0 Issued 09 04 TROUBLESHOOTING 9 When asked to reset the controller select NOTICE Change made to this setting will NOT take effect until the controller is RESET Prior to resetting the controller operation may not proceed normally you want to reset the controller now Ves 10 Now select Chl 3 then scsi Terminator and then Yes Raid Hyper Terminal File Trarefer g De Mon Sep 2 11 48 44 2002 Main Menu gt Juick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns and edit Urives and edit channels Clk Def id Cur channel as and edit scsi 14 zi lerminator Wide On 1 e L On 80 2 e L orf
18. phone technical assistance e Online technical help Email product updates 27 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX Z Preferred Warranty Airspare 2nd yr Preferred Service SHIP DATE 90 DAYS 365 DAYS 2 m YEAR Z Microsystems provides a Preferred Service Plan under which Z Microsystems will repair or replace and return a defective product to the customer within one week of Z Microsys tems receipt of the defective product 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates e Guaranteed One Week Turnaround 2nd year Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates Guaranteed One Week Turnaround 3rd year Free Parts and Labor 9 5 EST telephone technical assistance e Online technical help Email product updates e Guaranteed One Week Turnaround 28 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX Z Airspare Warranty 2nd yr Airspare SHIP DATE 365 DAYS 2 d YEAR Z Microsystems provides an AirSpare Service Plan that will replace a defective product within the first year of the warranty period with a new product the following business The AirSpare Service Plan does not cover special order items A product may be deemed a special order item at the discretion of the Customer Service Depar
19. removable from the front for ease of repair upgrades and security control The controller supports RAID level formats 0 1 0 1 3 5 10 30 50 NRAID and JBOD TranzStor 5XL supports two data channels and can be configured with a split data bus The field ready 5XL was designed with modification flexibility to meet a broad range of customer requirements The TranzStor 5XL is a compact rugged storage system ideal for pairing with a rugged 2 Microsystems server for a deployed database application in a single transit case Doc 27 0025UM Rev 1 0 Issued 09 04 INSTALLATION SHIPMENT CONTENTS Ensure all of the following parts are in cluded in the package received from Z Mi crosystems Verify all parts have not been damaged during shipment If any of the parts are missing or damaged immediately contact Z Microsystems Customer Service at 858 657 1000 e 5XL e Hardware kit e User Manual e Power Cable e Ethernet Cable e Host Serial Cable up to 2 depending on configuration e Terminators up to 4 de pending on configuration e Controller User Manual Remember to save the unit s original ship ping materials It may be necessary to ship the unit at a later date NOTE For the fastest and easiest installation of the 5XL follow these steps in the sequence they are presented Doc 27 0025UM Rev 1 0 Issued 09 04 REQUIRED TOOLS Phillips Head Screwdriver PREPARATIONS In preparation to instal
20. tment Z Microsys tems at its discretion may offer the AirSpare Service Plan to a customer who purchases a special order item at the one year rate Z Microsystems cannot guarantee next day delivery if contacted after 2 00 PM Pacific Time Calls on Fridays or before holidays will receive a new product the following busi ness day 1st Year 24 hour replacement 9 5 EST telephone technical assistance e Online technical help Email product updates 2nd Year 24 hour replacement 9 5 EST telephone technical assistance e Online technical help e email product updates 29 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX Z On Site Service Z Microsystems also provides on site service and consultation to customers who require Z Microsystems technical expertise 30 Doc 27 0025UM Rev 1 0 Issued 09 04 APPENDIX Disclaimer Z Microsystems warrants that every product is free from defects in materials workman ship and conforms to Z Microsystems stringent specifications Z Microsystems calculates the expiration of the warranty period from the date the product is shipped This means that the ship date on your invoice is your product ship date unless Z Microsystems informs you otherwise During the warranty period Z Microsystems will provide warranty service under the type of warranty purchased for the product Replacement parts will assume the remaining warranty of the parts they replace Ifa product does not functi
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