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Micro VoIP 200 User Manual

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1. e Altesys FEED De esi Mes ie opzioni utente EE Primo numero 104 Status Numero di utenti 6 users Network Setup Password 104 O Autoincrementa DHCP Server Oi 02 03 O4 Os Os O7 Os Oe Oie Ou 012013 O14 Dis Dis IP PBX Gruppo chiamata Pa ie fee Fees M1 02 O3 O4 Os Os 07 Os Os O10 O11 O12 O13 O14 C115 C116 Proxy Server Gruppo presa Gateway 17 18 19 20 Call Route Tae z m Block List Inoltro di chiamata incondizionato 9 Disabilita O Interno 100 iv O Esterno Users Mgmt spon SEWER jm EE Call Status Inoltro di chiamata su occupato Disabilita O Interno 100 v O Esterno Hunt G ZE 3 EE ni Call Pickup Group Inoltro di chiamata su non risposto 9 Disabilita O Interno 100 OEsterno CDR i E Ko NEM MAC Address oo oo foo oo foo oo Upload Voice File APS NO v T Advan P z ge Advanced Do Not Disturb v Invia alla casella vocale VM o EE EE m a Invia come allegato e mail x g Invia VM ad Email Indirizzo e mail info altesys com Iv Elimina VM dopo averlo inviato come allegato e mail Invia in Voice Mail dopo 50 secondi 10 60 prica 2 Fill in the First Number Number of Users and Password fields The system will automatically generate some user accounts with alphabetically increased user name and same password If you want all the IP Phones to have different password just check the Auto increase check box 3
2. Altesys Server Virtuale fils Micro VoIP 200 Range di porte WAN Indirizzo IP del Server Range di porte del Server Protocollo Abilita lo pe EE i EG Status fo 4o 192 ee p Mo TCP ls m Setup di rete o Bo J 0 0 4 TCP v z DHCP Server o Ho I J fo 0 S TCP m m n me lo fo 192 Miss ji Yo 0 Ri TCP v D estione o o Jies fi do o TCP v m URL Hier o HE ES Ts o CN mn Mr Route statica 0 s0 J y Jo 0 TCP m Applicazioni speciali Applica Cancel a Host DMZ 20ste Dos DNS dinamico e Server Virtuali che utilizzano una sola porta sono velocizzati e gestiti alla velocita della connessione LAN Passthrough UPnP Tool di Ping Log Avanzate Micro Volf 200 50 User Manual v1 53 attesys Micro VoIP 200 5 3 URL Filter You can deny some Notebook PC from accessing to some websites by listing them in this URL Filter list For example if you want to deny all the Notebook PC with IP addresses from 192 168 1 2 to 192 168 1 254 to access the www playboy com website you can do the following settings fo Altesys URL Filter UR ai Vee WEKE TIEN WEN 77777 NN WEN VoIP eaa URL o stringa da bloccare IP di partenza http www playboy com 192 168 1 2 192 168 1 254 Status 0 0 0 0 0 0 0 0 O Setup di rete 0 0 0 0 0 0 0 0 O DHCP Server 0 0 0 0 0 0 0 0 O Micro Val dae 0 0 0 0 0 0 0 0 O Gestione NAT Acc
3. eee eene e nene eene noon ERRORE IL SEGNALIBRO NON E DEFINITO d SYSTEM a LL vette cereo ees vest eot eges Cove ee EFE oe ERRORE IL SEGNALIBRO NON DEFINITO TA RE EE EE N Errore Il segnalibro non definito 4 1 2 Voice EE EE tt Errore Il segnalibro non definito 4 1 3 Call GE anali Errore Il segnalibro non definito 41 4 Gal Park Errore Il segnalibro non definito 4 2 PROXY SBRVER 5 eret EE OE EE N EE EE EN 28 4 2 1 IP PBX behind NAT ee ee ee ee ee ee ee ee ee ee ee ee ee ee eese eene aate sene ee ee 29 4 2 2 Register EXpire EE 29 ADD GOS RO RE EE EE OE N 30 dd GATEWA YE TEE EG DE Ee ee tt 31 AeA CAT ROUTE scsi 33 4 9 BLOCK LESE ei li N DH vi E nete o P REM 35 qOCALELSPATUS SEE ER UP EE nr 36 4 7 HUNT EG de dy 37 4 8 CALL PICKUP GROUP ees ese ee ee ee ee ee ee ee ee sa e eene ee ee e ee ee ee sese nne 37 Eie PM DEI AE DH EE OR EO AR DT AE 39 4 10 AUTO ATTENDANT iese eee 41 4 10 1 Auto Attendant Recording ss see es Ee Ee niaide EA Ee Ge GE ee de ent 42 4 10 2 Auto Attendant Message List 43 4 10 3 Auto Attendant Service Time LiSt i 44 4 11 UPLOAD VOICE EIE eis oes screen eese rn ee deu eye eene e De ge se ee eee ee gee eque eoe Oe eee ee ed ee eed 47 5 NAT ADVANCED CONFIGURAT ION eee e eee ee eee sees ses ee se esee e esee ee eese e tete eee ee eese Ge Go 48 5 1 ACCESS CONTROLLIST ees
4. Extra Calling Ring Name If the call is the remote call ComCenter 200 will bring Alter Info ring name to the Callee The ring name must belong to the callee s IP Phone Intra Calling Ring Name If the call is the local call ComCenter 200 will bring Alter Info ring name to the Callee The ring name must belong to the callee s IP Phone User Manual 27 v1 53 altesys Micro VoIP 200 4 2 Proxy Server The Proxy Server page includes the following parts B IP PBX Behind NAT B Register Expire B Proxy Server If Micro VoIP 200 has the private WAN IP address behind the NAT you may need to set IP PBX behind NAT to Yes and enable the SIP Keep Alive settings If you ITSP cannot support the private IP address registration you need to enable the Stun Server Settings You should turn on Stun Server or Outbound Proxy Settings according to the ITSP instructions The settings in IP PBX behind NAT and Register Expire are effective for all the items in the Proxy server settings If the WAN IP address of the Micro VoIP 200 is a public IP address just set IP PBX behind NAT to No e Altesys IP PBX dietro NAT HO EE Micro To VolP 200 IP PBX dietro NAT st v Abilita SIP Keep Alive v Status SIP Keep Alive ogni 20 secondi 20 65535 Setup di rete Abilita Stun Server v DHCP Server Indirizzo Stun Server stun voip eutelia it Micro VolP 200 Porta Stun Server 3478 1 65535 Status Stun 9 Rou
5. v Volume Open Windows Record Mixer pia Advanced Record Options Oe C n Step5 Click on n to play the voice EET DER File Edit Effects Contol Tools Bookmark Yiew Window Help e oH ONA A EK Q RR o 9 Mew Ele OpenFile SaveFile Unio Cut Cop Deli Load CD BumCD Bookmark Bath Options Help LA dei M di AM fie hel A aD BE OX VT Files 1 AR Create a new file Open an existing file Load tracks from CD Save this file j Save file as o Edit Undo last edit or effect Cut selection Copy selection Delete selection Mix file with selection Trim start and end Split into two files Effects Amplify louder or softer Normalize to optimal level Fade in Fade out Remove noise or hiss ala a o o Tools R Batch processor p Bookmark A a a M Start 0 00 00 000 Sel Length 0 00 04 500 0 00 04 500 File Length 0 00 0450 IVM computer phone answering attendant software www nch com au ivm Sample Rate 8000 Mono User Manual 2 v1 53 attesys Step6 Move the mouse to File and select Save File As menu to save the voice Micro VoIP 200 ify Edit Effects Control Tools Bookmark View Window Help New File Chili Open File Cho fv Load Audio CD Track CERL Close File Save File Chis Copy All Open le Send Open Project Close Project Save
6. UPnP Ping Toolkit Notice 1 Section 5 1 to 5 11 are all related to NAT advanced functions of Micro VoIP 200 these functions will work when Micro VoIP 200 is not only working as an IP PBX but also working as a NAT Router for the office But we recommend just use Micro VoIP 200 as a pure IP PBX to guarantee the voice quality So if you just use Micro VoIP 200 as a pure IP PBX then don t need to do any configurations for section 5 1 to 5 11 Notice 2 When Micro VoIP 200 is used as a pure IP PBX the WAN port IP address also needed to be configured so that the Micro VoIP 200 can be accessed by remote users or register to another proxy server User Manual a6 v1 53 attesys 5 1 Access Control List With Access Control List you can forbid block a certain Notebook PC from accessing certain internet service There are 8 different access control lists for user s configuration If you want to generate the ACL log you have to check the Generate ACL Log box on The following setting gives the example of blocking a certain Notebook PC with IP address 192 168 1 250 from doing the FTP access port 21 to the internet Micro VoIP 200 9 Altesys Micro VoIP 202 Status Setup di rete DHCP Server Micro VoIP 200 Gestione NAT A Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ Dos DNS dinamico Passthrough UPNP Tool di Ping Log Avanzate Micro VoIP 200 Access Control L
7. 21 e Ed Hun 16 34 52 16 35 03 16 35 07 D EES 2007 02 21 2007 02 21 2007 02 21 ris ee 102 10248886336 16 33 38 16 34 01 16 34 12 34 11 Risposto 2007 02 21 2007 02 21 Carica messaggio 102 m 16 32 08 16 32 13 5 o Risposto vocale 1 Gestione NAT Log Avanzate Micro VolP 22020 40 User Manual v1 53 altesys Micro VoIP 200 4 10 Auto Attendant Micro VoIP 200 provides the flexible Auto Attendant architectures The system will play the different message according to the Service Time configurations If someone dials into Micro VoIP 200 in the business hours it will play the welcome message that will say that please press 0 for native language or press 9 for the operator If the call is coming during the off duty period it will play the off duty message that will say that it s the after business hour and please dial the extension number directly The digit 0 or 9 is called Service Digit the user can record the customized message that prompt the different digit ranging from 0 9 for different services This page is divided into three parts The first part provides two numbers for auto attendant and auto attendant recording The second part is the Auto Attendant Message List that allows the user to record 4 customized messages The system provides default English and Chinese welcome and off duty messages User can upload their own messages to replace the default messages The third part is the Auto Attendant Service
8. Cancella Status Setup di rete DHCP Server Micro VoIP 200 Gestione NAT Access Control List Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ DNS dinamico Passthrough UPnP Tool di Ping Log Avanzate Micro VoIP 200 User Manual 28 v1 53 attesys Micro VoIP 200 5 8 Dynamic DNS Micro VoIP 200 support dynamic DNS service If the WAN IP address of Micro VoIP 200 is dynamic and public PPPoE you can use this service to let other Internet host to access Micro VoIP 200 by its dynamic domain name e SAltesys DNS dinamico ARS ME ce Indirizzo provider http www dyndns org static Username name Status Password 00000 Setup di rete Nome Host name DHCP Server ApPlica Cancel a Micro VoIP 200 saneta Gestione NAT Access Control List Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ Dos DNS dinamico Passthrough UPnP Tool di Ping Log Avanzate Micro Vol 2020 User Manual 9p v1 53 altesys 5 9 Passthrough Micro VoIP 200 Micro VoIP 200 provides the following pass through functions you can let some specific types of packets to pass through Micro VoIP 200 without any modification of the packets The types of packets that could be enabled to pass through are PPPoE IPv6 IPX NETBIOS and IP multicast You can choose to enable some of these types to pass through by checking the Pass through page Acc
9. IP Phone is off hooked and heard the dial tone You can also disable this function through the menu configuration of the IP Phone device The default value for this function is 2 Call Forward on Busy Enable Enable the call forwarding on busy function of each IP Phone by pressing the specific digits on the IP Phone followed by the extension number to be forwarded and then press a digit This procedure must be done when the IP Phone is off hooked and heard the dial tone You can also enable this function through the menu configuration of the IP Phone device The default value for this function is 3 Call Forward on Busy Disable Disable the call forward on busy function of each IP Phone by pressing these specific digits on the IP Phone then press a digit This procedure must be done when the IP Phone is off hooked and heard the dial tone You can also disable this function through the menu configuration of the IP Phone device The default value for this function is 4 Call Forward on No Answer Enable Enable the call forward on no answer function of each IP Phone by pressing the specific digits on the IP Phone followed by the extension number to be forwarded and then press a digit This procedure must be done when the IP Phone is off hooked and heard the dial tone You can also enable this function through the menu configuration of the IP Phone device The default value for this function is 5 User Manual 2
10. Micro Volf 22020 User Manual 9e v1 53 altesys 4 4 Call Route Micro VoIP 200 The extension of a Micro VoIP 200 can call out to other extensions of other Micro VoIP 200 or to other SIP proxy server or to other gateway device by setting the call route rules in this configuration page For a called number when the first few digits match the pattern of a call route this call will be routed to a destination in this call route rule The Call Route settings make many Micro VoIP 200 to be able to group together to become a much larger system and make Micro VoIP 200 to bundle to other SIP service system and to call to PSTN through the gateway devices The default route entry always exists in the Micro VoIP 200 and the user cannot delete it If the outgoing call cannot match any other call routes it will match the default route altesys Call Route Dial Plan IE N Ed vie se li scene ee prece sine _ i i route di default 0 a di rete Elimina Aggiungi Applica DHCP Server Micro VoIP 200 Generale Proxy Server Gateway Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale og NAT L og vanzate Micro Volf 22020 The fields of all items are explained below Name this is the name of this route entry Pattern this is the number that when the first few digits a call number matched will be routed specifically
11. Project Save Project As DER Convert Sample Rate Convert Channels Edit ID Tags WavePad Options Register Master s Edition Exit Effects a Amplify louder or softer Normalize to optimal level Fade in Fade out Remove noise or hiss Tools Batch processor Bookmark Saves the curent file with a new name or format Save Audio File As ero om dorem HERRIE Am KATIE BEE del LA User Manual 20 v1 53 attesys Micro VoIP 200 Step8 Type in the filename select the extension to Wave and press Save button to save the file Save Audio File As fete D Hii a HAES ELE sg ay Tri ERR Wave wav Step9 Choose the 8 kHz 16 bits Mono 15 kb second PCM and press OK button to save the file This will be the uncompress wave file format Select Wave File Format AR Gs v Baio e tigre PCM v BEA 8 000 kHz 16 fu 5c 88558 15 kb v User Manual i v1 53 altesys Micro VoIP 200 Step10 Then you can use G 729 encoder to convert the uncompress wave file to g729 file ov ADS BUR L C temp gt encoder ivr wav ivr g729 Wave to G 729 Version 1 0 456 frames processed Input wave file ivr wav file ivr g729 User Manual Ps v1 53 altesys Micro VoIP 200 Appendix VIII How to Setup
12. Proxy Micro VoIP 200 port Network Interface Mode CO Peer 2 Peer Proxy SIE Config Primary Proxy IP Address 192 168 0 5 Security Config Primary Proxy port 5060 Line Configuration Ad OE AA Ee Secondary Proxy IP Address null Voice Setting Secondary Proxyport 5060 Tone Setting Outbound Proxy 192 168 0 5 Phone Book Outbound Proxy port 5060 Prefix Configuration Prefix String null Routing Table Linel Number 1001 EXO Password Line2 Number 1002 IP Packet To pissed SIP port 5060 ROM Upgrade RTP Port 16384 Flash Clean Expire 60 Commit Data Reboot System 4 Commit Data and Reboot System to make changes effective User Manual P v1 53
13. The Call Group and Pickup Group check boxes could be multiply selected You can set the IP Phones to belong to some Call Groups and let the IP Phones to pick up the call of some Pickup Groups These two settings are independent Please refer to Figure3 for more detailed illustration 4 Do Not Disturb When the Micro VoIP 200 receives SIP response 486 from the IP Phone it can forward the call to the voicemail or will reply the 486 to the user that will cause the IP Phone busy 5 Enable Disable the Call Forward Immediate Call Forward on Busy Call Forward on No Answer settings 6 Fill in the start MAC address of all the IP Phones in the MAC Address field This field will only be used when the DHCP Only for IP Phones is enabled or APS field is enabled User Manual 2 v1 53 altesys 10 11 Micro VoIP 200 v When DHCP Only for IP Phones is enabled the DHCP service of Micro VoIP 200 will only give DHCP address to the device with this MAC address v When APS field is enabled Micro VoIP 200 will generate the auto configuration file to the IP Phone with this MAC address Choose the APS to Yes the IP Phone will then be able to get the individual configuration from the Micro VoIP 200 and work automatically If the user is the local user it will get the TFTP server IP address and auto configuration file via DHCP header If the user is the remote user you have to enter the WAN IP address of Micro VoIP 200 to the IP phone web page man
14. Time List User can add the service time range and select the associating message System allows the user to add 6 service time entries ee Registrazione risponditore automatico IVR tS Mic VER 200 Numero IVR 9997 Numero registrazione IVR 9990 Status Lista Se IVR ia Setup di ree DHCP Server Messaggio di benvenuto 0 Modifica Micro VoIP 200 Generale Messaggio di chiusura 0 Modifica Proxy Server Gateway Messaggio personalizzato 1 0 Modifica Call Route Blocco chiamate Messaggio personalizzato 2 0 Modifica vem Modifica Parco lampade Messaggio personalizzato 3 0 Modifica TE ggio p Modifica Gruppi di n R 9 iiiposta presa Messaggio personalizzato 4 0 Modifica CDR iodi i abilitati IVR Periodi IVR e servizi abilitati i ee NE EEN EE EN ra EN Giorni Ed Messaggio Azione Gestione NAT O 00 30 18 30 Lun Ven Messaggio di benvenuto mi o Messaggio di chiusura vanzate Elimina Aggiungi Alza Abbassa Micro Volf 22020 41 User Manual v1 53 altesys 4 10 1 Auto Attendant Recording Micro VoIP 200 Auto Attendant Number By dialing 9997 from any extension IP Phone you can listen to your customized auto attendant announcement This number 9997 could be changed Auto Attendant Recording Number By dialing 9990 from any extension IP Phone user can record the customized auto attendant announcement The IVR system will direct you to record every sentences needed for the auto att
15. e If you set the hunting time to 30 seconds it will ring the hunting group 30 10 5 times 5 Select the group members from the left box to the right box 6 If no one will answer the call after the hunting time the system will go to one of the member s voicemail You need to choose one member from Goto VM after Hunting Time combo box 7 Press Apply to go back the main page e tes TI E E ERN MEE EE Centralino 6001 Parallelo 100 101 102 103 Status Elimina Aggiungi Applica Setup di rete 1 Ogni gruppo pu avere al massimo 20 utenti DHCP Server 2 Ogni utente pu appartenere al massimo a 5 gruppi Micro VolP 200 Generale Proxy Server Gateway Call Route Blocco chiamate Utenti l risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro voir 200 User Manual 38 v1 53 Altesys 4 8 CalVPickup Group Micro VoIP 200 To view the members of the specified group you can select the group number and press Display button e SAltesys Gruppi di risposta presa ile ME aa Gruppo di risposta presa 1 v EE Ganpe Status chiamata Setup di rete 100 101 102 103 DHCP Server Membri gruppo di risposta 4 Micro VolP 200 Generale Gruppo presa co 100 101 102 103 104 105 106 107 108 109 Call Route A Blocco chiamate Membri gruppo di presa 10 Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT
16. ee ee ee ee hene ehe e enn ee ne sss er sese Ee ee sess sese se eee ee ee es eee saeua 49 5 2 VIRTUAL SERVER ineo Hein HE 50 5 3 B1 d P T 1 OE EE EE OR EE 51 5 A STATIC doli ter Eee ER EO EE as EE N 52 5 5 SPECIAL APPLICATION ee ee ees sesse ee see ee ee ee ee ee ee ee ee sess ee ee ee ee ee ee ee 53 SMOD FA ee N OE EE OE RE EE EE EE ala 54 D PMO OS Mc 55 5 0 DYNAMIC DNS EE N EE EN 56 2 User Manual v1 53 altesys Micro VoIP 200 5 9 PASSTHROUGH EE EE EE EE nies 57 5 10 UPNP AE OE ER DE EE EE EE ER OR OE EE 58 IL died eo bou RE EE EE ER N 59 LONE 9 EE ee OE t cn 60 7 MANAGEMENT esse sessies Ve vas vs ds 61 7 1 REMOTE MANAGEMENT so ines sis Ee Ee eg We se eee aaa 61 T2 PASSWORD RE RE a RE EE 62 WECENI OS IE 63 APPENDIX I DHCP SERVER FUNCTION NOTICE c eeeeeee ee sees sees see es ees see tn Gee ee ea 65 APPENDIX II USB DISK USAGE NOTICE sesse ses sees nator etit ttt a tepore es Bee Kees pot RE ape ee Gesie ge 66 APPENDIX III HOW TO MAKE OFF NET CALLS PSTN CALLS sees sees sees sesse ee 67 APPENDIX IV AUTO ATTENDANT ANNOUNCEMENT eee ee see es sees see es sees see se see ee se ee 70 APPENDIX V MAKE A CALL VIA HTTP CGI eese eese ese ee see sees see see ee See Ge ee ea 71 APPENDIX VI CALL PARK PROCEDURES ee eeee eene
17. press the View System Log to see the logged events VAltesys Log __________________ _ ____ III A Mic om usd sistema DHCP Server LE o CC Ve DHCP Server og dl AND og isualizza MieroVolP 200 og del psk a Gestione NAT Log Avanzate Micro VoIP 200 User Manual v1 53 altesys Micro VoIP 200 7 Management 7 1 Remote Management Remote Management Port Micro VoIP 200 allows you to do the remote management via the web browser You can change the remote management port by modifying this field The default port number is 8080 If you want to disable remote management through web you need to enter 0 in this field Ping from WAN Side This feature is designed to prevent attacks through the Internet When it is disabled the Micro VoIP 200 will drop ICMP packets from the WAN side The hacker cannot find the Micro VoIP 200 by pinging the WAN IP address The default value of this field is enabled Altesys Accesso remoto dec Porta di accesso remoto 99 0 for disable Ping da lato WAN Mabilita status Setup di rete DHCP Server Micro VoIP 200 Gestione NAT Aggiorna Micro Volf 2020 User Manual ol v1 53 attesys 7 2 Password Micro VoIP 200 This setting allows you to change the web login password of the administrator account If you want to change the password just click on Password page and type the new password Press the Apply button when you hav
18. sene see etos e ttn sees sees ees ees ee ee ena 72 APPENDIX VII UPLOAD VOICE FILE PROCEDURES eere sees sees see ss sees see se see see se ee 77 APPENDIX VIII HOW TO SETUP A FXO GATEWAY eeeeee eese eene see etas see es sees see se Gee ee ee 83 3 User Manual v1 53 altesys Micro VoIP 200 1 Overview 1 1 Introduction Altesys SpA believes that the next generation networks based on VoIP technologies will change the way people communicate with each other and people will benefit a lot from the technologies The usage of the technologies should be simple to most users the users should only find the benefits without facing the technology barriers So our mission is to make the usage of VoIP technologies just as simple as the usage of normal telephone set Simple is the best is our goal in developing the VoIP products The Future IP PBX system Micro VoIP 200 is a next generation IP PBX that provides a cost saving solution for small business enterprise users on their telecommunication data needs The Micro VoIP 200 is an embedded system with built in SIP proxy server and NAT functions that makes it perfect for enterprise usage The enterprise can combine both data and PBX and VoIP functions together with this single box to treat it as a Communication Center The Micro VoIP 200 provides not only basic call functions on traditional PBX system but also many advanced functions including voice mail to email we
19. tetas G 711 gsm G 729 9729 G 723 9723 Numero Status errato Browse Jf Browse Jf t inglese Setup di rete Numero DHCP Server erate Browse t Browse Jt Browse italiano Micro VoIP 200 ETES Generale bloccato Browse t Browse Browse Proxy Server inglese Gateway Numero he ES Browse t Browse Jf t italiano Utenti x Parco lampade Browse Base Brasse ode EE MM med Browse Browse Jt Base ve 1 E possibile caricare messaggi solo se si ha un hard disk USB collegato a Micro Carica messaggio Maar aL E vocale 2 La dimensione dei file non pu superare i 200 kbytes Gestione NAT Log Avanzate Micro VoIP 200 If the Micro VoIP Remote PBX Codec is G 711ulaw or G 711alaw you have to upload the gsm file to the system If the codec is G 729 you have to upload the file with g729 format We ll show the details in Appendix VIL Please note that files extension is case sensitive you must rename your file with a lower case extension ex rename voice G729 in voice g729 before uploading User Manual Li v1 53 altesys Micro VoIP 200 5 NAT Advanced Configuration Micro VoIP 200 has the built in Hardware NAT functions so most of the NAT functions are accelerated by the hardware Micro VoIP 200 provides the following NAT functions Access Control List Virtual Server URL Filter Static Route Special Application DMZ Host DoS Dynamic DNS Passthrough
20. that must be followed to let the Micro VoIP 200 work 1 Configure the LAN IP of Micro VoIP 200 if there is already another DHCP server another NAT Router device existed in the LAN network you must make sure that they are not using the same sub networks otherwise you need to change the LAN IP of Micro VoIP 200 to a different sub network 2 Configure the WAN IP of Micro VoIP 200 depends on the internet connection of the office you can configure the WAN IP as PPPoE DHCP or static IP 3 Configure the users of the Micro VoIP 200 the user management page of the configuration will allow you to determine the number password and other things that you needed to let the IP Phone register to this Micro VoIP 200 For more detailed configurations please go to section 2 2 After the three basic configurations you can install the IP Phone on the LAN network the IP Phone will automatically find this Micro VoIP 200 and get its user configuration and function immediately Of course there are something needed to be noticed to let this auto installation work correctly please go to section 2 2 for detailed description NAT Router BE IS SII ECL ion IP Phone Figure 1 The installation environment of Micro VoIP 200 Micro VoIP 200 used as a IP PBX only User Manual v1 53 altesys As shown in Figure 1 it s very possible that the office already has a NAT Router for internet connection so we had better to h
21. this path When you complete the configurations you can press Apply to save all the settings The system will restart to take the new settings effect 4 2 2 Register Expire Register Expire Period You can fill in the register expire period in this field The Micro VoIP 200 will periodically re register to the Proxy Server User Manual e v1 53 altesys Micro VoIP 200 4 2 3 Proxy Server The Micro VoIP 200 works as a SIP proxy server for the other SIP devices any SIP devices can register to Micro VoIP 200 to the WAN IP or LAN IP addresses The Micro VoIP 200 can also register to other Micro VoIP 200 or other SIP Proxy server on this setting The system can allow up to 8 registrations to other proxies The fields of each registration item are explained below Reg this field displays the registration status of the Proxy Server green light means registered successfully Name this is the name of this registration And this name will be used in the Call Route settings User Name the user name of this registration item Password the password of this registration item Auth ID the authentication ID of this registration item Proxy IP the IP address of the registered SIP proxy server Proxy Port the port number of the registered SIP proxy server Outbound Proxy if Micro VoIP is behind the NAT you should enable this option This will show the IP address and port of the registered SIP outbound proxy DID Direct Inward D
22. 00 to do the PSTN call a Configure the FXO gateway to register to Micro VoIP 200 If the FXO gateway registered to Micro VoIP 200 with the registered number as 0 then any extension IP Phone can dial 0 to first connect to the gateway and then dial the desired PSTN number This is a two stage dialing b If you want to configure a one stage dialing a call route with destination IP address pointed to the FXO gateway must be added in the Call Route list The following figure shows the sample configuration In this way the FXO gateway does not need to register to Micro VoIP oa Call Route Dial Plan lina Icro Numero m a gt VolP 22 nome pattern Linea da utilizzare Rimuovi cifre Prefisso Azione 0 od 9 route di default tatus Setup ai ils o MC Link 9 GSM Box 1 DHCP Server Elimina Aggiungi Applica Micro VolP 200 Generale Proxy Server Gateway Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro VoIP 2200 200 User Manual 93 v1 53 altesys Micro VoIP 200 Appendix IV Auto Attendant Announcement Micro VoIP 200 provides the Auto Attendant function When a registered IP Phone calls the Auto Attendant Number 9997 or other user dials into the number that is registered to other proxy server the Auto Attendant announcement will be heard There are six default a
23. 01 has pickup groups 1 and 2 and then it can pickup calls of every IP Phones in this figure 11 Call Type Micro VoIP 200 will automatically detect whether the IP Phone is registered from this office displayed local or from another office displayed remote 12 IP Port this field will show the IP address and port number of the registered IP Phone 13 APS the field when set to YES will enable the auto provisioning auto installation of this specific IP Phone the Micro VoIP 200 will give the user accounts to the specific IP Phone identified by the MAC address and thus the IP Phones could be installed without any configuration 14 VMWI new old the number of new and old voice mails of this extension IP Phone The following sections will detail the possible installation methods manually or automatically of Micro VoIP 200 and IP Phones step by step User Manual 2m v1 53 altesys Micro VoIP 200 2 2 1 Install IP Phone Automatically If you purchased a batch of IP Phones with the Micro VoIP 200 at the same time you can install all these IP Phones automatically without doing any configuration on each IP Phone you just need to do some configurations on Micro VoIP 200 only The following steps will lead you to do this automatic installation step by step 1 Click on Batch Add button and the following page will appear
24. 02 amp to 5781019 amp timeout 30 To hang up the call you have to type the following cgi string http 192 168 1 1 goform hangup asp from 102 User Manual ns v1 53 altesys Micro VoIP 200 Appendix VI Call Park Procedures We ll demonstrate how to do the Call Park with SJ Phone in this appendix SJ Phone is the soft phone developed by SJ Labs You can find the software and document from http www sjlabs com sjp html Of course you can use other soft phones to do the call park function without any problem Before you go into the following steps we assume that you have installed the SJ phone and registered to the Micro VoIP 200 successfully SJ Phone only supports G 711 codec so you have to set the Micro VoIP 200 Remote PBX Codec to G 711 uLaw or G 711 aLaw For this demonstration we ll set the SJ Phone and Micro VoIP 200 codec to G 711 uLaw Suppose we have the following architecture as Figure 4 The user 101 call 103 103 park the call and 102 retrieve the call We would show how 103 park the call in the following steps n WAN LAN Figure 4 the architecture for demonstrating Call Park procedures User Manual s v1 53 attesys Micro VoIP 200 Step1 103 have received the incoming call from user 101 Press Accept button to accept the call SJphone Incoming Call Incoming call from 101 From IP address 192 168 1 1 5060 SIP call using IP PBX Ignore Step2 After you have accepted the in
25. 157 5060 N 0 0 Modifica Proxy Server 004 103 103 103 1 pi Remote 192 168 0 184 5060 N 0 0 Modifi ca 1 Modifica Rout 005 O Q 333 333 333 1 Remote 192 168 0 127 5060 N 0 0 Modifica call Pickup Gioia Applica Aggiungi utente Aggiungi serie Er Attendant Upload Voice File NAT Advanced Log Management Some items checks must be explained below 1 DHCP Only for IP Phones If this check box is checked the DHCP server in this Micro VoIP 200 will only provide IP address to IP Phones in this user management page the PC in the same network will not be able to get any IP address from Micro VoIP 200 In this way as depicted in Figure 1 the voice packets from IP Phones will go through Micro VoIP 200 and data packets from Notebook PC will go through other NAT Router The default value for this field is checked If you want to use the Micro VoIP 200 as both IP PBX and NAT Router for the office you need to uncheck DHCP Only for IP Phones checkbox The Micro VoIP 200 will assign IP address to IP Phones and Notebook PC in the office network Fig 2 depicts this usage But this kind of usage is not recommended User Manual 12 v1 53 altesys Micro VoIP 200 Gateway Figure 2 Micro VoIP 200 used as both IP PBX and NAT Router 2 Index the sequence number in this list of the users IP Phones accounts 3 O check this box for the items that wanted to be deleted together 4 Call Status this field displays the c
26. 255 oooo oo 0 5255255255 oooo Applica Cancella e L indirizzo IP Next Hop dev essere nella stessa Subnet Mask dell Interfaccia per essere valido LAN v User Manual 52 v1 53 attesys Micro VoIP 200 5 5 Special Application Micro VoIP 200 has a natural firewall that rejects any unsolicited data from traveling into a computer on the LAN network Basically if you didn t ask for the data it isn t going to pass through the firewall A Special Application is one that breaks this rule For some applications you can configure the Micro VoIP 200 to allow them to pass inside Micro VoIP 200 to a specific Notebook PC by setting this Special Application list For a certain special application to pass through Micro VoIP 200 first a trigger packet that has a destination port falling in the range between Trigger Start Port and Trigger End Port must be sent from a Notebook PC in the LAN side out to the WAN side Second the packets of the special application from the internet must have the destination port falling in the Incoming Port Range These packets then will be forwarded to the Notebook PC that has sent the trigger packet e SAltesys Applicazioni speciali tine Micro inizi Porta inizio Porta fine posse Range di porte richieste Uh ante range range Abilita destinaz destinaz Status Ouick Time 4 upp v x 6970 6999 TCP 554 v Setup di rete
27. 5 v1 53 altesys Micro VoIP 200 Call Forward on No Answer Disable Disable the call forward on no answer function of each IP Phone by pressing these specific digits on the IP Phone then press a digit This procedure must be done when the IP Phone is off hooked and heard the dial tone You can also disable this function through the menu configuration of the IP Phone device The default value for this function is 6 Call Pickup Number This is the digits for any IP Phone to press after off hooked to pickup a call of the other ringing extension on the same pickup group Remember to press a P digit after the specific digits The default value for this function is 7 User Manual 26 v1 53 altesys 4 1 5 Call Park Micro VoIP 200 Call Park Number This is the digit s for any extension IP Phone to press during a call conversation to park this call a following digit must be pressed then a retrieve number 9900 9910 will be heard on the phone After you walk to another IP Phone you can dial the retrieve number you just heard in the parked IP Phone to retrieve back the previous call conversation The default value for this Call Park Number is 9 Call Retrieve Number This is the retrieve number range the user will heard from the phone when parking a call Parking Time This is the maximum allowed parking time for the parked call The default value for this function is 30 seconds 4 1 6 Distinctive Ring
28. For the call pattern the x is used to represent the wildcard for one digit and is used to represent the unlimited length of wildcards User Manual PS v1 53 altesys Micro VoIP 200 Destination the destination of this call route item this could be the Proxy Server or Gateway name Drop Digits the first few digits of the dialed number will be removed after going out of the Micro VoIP 200 when the dialed number matches this pattern This field is the length of the removed first few digits Prefix this prefix number will be added to the dialed number after going out of the Micro VoIP 200 when the dialed number matches this pattern You can press Add button to add the new Call Route entry By pressing Add you can see the following page The following steps will guide you how to setup a Call Route entry 1 Fill the 9 in the Pattern field any call begin with digit 9 will route to this entry Then choose the existing Proxy Server Name from the dropdown combo box or select the existing FXO Gateway from the combo box 3 Fill in 1 in Drop Digits field 4 We don t want to add any prefix to the outgoing number so leave Prefix field empty 5 Press Apply to go back the main page After Delete Add Edit of any items you need to press the Apply button to save the configurations to the system And all the settings will work immediately after pressing the Apply button G SAltesys Aggiungi Call Route Dial Plan AE GER
29. IP PBX Micro VoIP 200 TE a MUMON ME EE N 5 mn TREE o o X im EMEN Cl 4 eS a ENDE mno NENNEN ex A A M M ENDS 1 e ele lt t CE J x 5 EE CO OP Le A a e e e eee e Prex w LAN 7 i t pus 5 it User Manual Version 1 7 Altesys SpA www altesys com altesys Micro VoIP 200 Table of Contents LOVERVIEW AE EE EE EE EO N N AOON AATA 4 INTRODUCTION AE N RE N OE en tee iP 4 1 2 KEY FEATURES 0 cccesssesscoscossssnsssesssccccnsssscscensscsscessctccuossecsetsseussctsssoescncesescocdecsesseatsessoseosssssoaceoes 5 1 3 HARDWARE SPECIFICATION ccccesscccccsseccccccseccccscussccsseuusecsseeseeseeeuecesceusueceesuuusccsssuuuecesseueeessseuenss 7 2 BASIC INSTALLATION sesse bas sees S esse ees ase Gede ee oo ee ed sd Ge Se Ge Ge Ge N eo Ge Ge Ge EG Ge Ge ee Ge GESE 8 2 NETWORK SETUP se ode eed se ee ee ee Es irreali 10 2 2 USER MANAGEMENT 5 escas be ee ee es ee ee De ese ee Ee Eg be ion 12 2 2 1 Install IP Phone Automatically ii 15 2 2 2 Install IP Phone Mantially EE OO RE OE Saee onn 17 2 2 3 IP Phone Registration and Call Status 18 2 2 4 Two Level Management iii 19 3 DHCP SERVER CONFIGURATION cccccsscscsssccsccccssccssecsseccsesseescseesseesscesscessscssscssssssscsesnss 20 4 IP PBX SETTINGS
30. Log Avanzate Micro Vol 200 User Manual id v1 53 attesys 4 9 CDR Micro VoIP 200 The CDR Call Detailed Record of Micro VoIP 200 can save amp display some information of all the calls successful or failed etc The fields of each CDR items are explained below Caller this is the calling party number Callee this is the called party number Start Time the time when the caller starts the call Answer Time the time when the callee answered the call if the call is not answered this field will be empty End Time the time when any party hangs up the call Total Duration the total duration of the call from Start time to end time Bill the total duration of the call from Answer time to end time Call Action shows the result of the call answered or busy fe VAltesys Dettaglio delle chiamate CDR bi EE Micro T Ora Durata Tempo 2007 02 22 2007 02 22 3 Status ces a 15 25 44 15 25 59 19 p EE 2007 02 21 2007 02 21 2007 02 21 Setup di rete SE 10248886336 16 41 31 16 41 44 16 41 50 19 EE DHCP Server 103 10248886336 2007 02 21 2007 02 21 2007 02 21 jg 8 EI 16 40 01 16 40 11 16 40 19 Micro VoIP 200 2007 02 21 2007 02 21 ee 103 10248886336 16 39 25 16 39 36 14 0 Risposto ISSN 2007 02 21 2007 02 21 res 103 110248886336 46 39 99 16 39 23 23 0 Risposto Blocco chiamate 2007 02 21 2007 02 21 Utenti M HUE 16 38 35 16 38 46 11 ETES Parco lampade 2007 02 21 2007 02 21 2007 02
31. MSN Gaming Zor TCP M 28800 29000 TCP E EF 6667 v DHCP Server ICQ TCP w 20000 20019 20020 20039 TCP v 4000 4000 Nc wl TCP o in O S v Gestione NAT Access Control List TCP v TCP M 0 0 O Server Virtuale URL Filter rcp ja rep_ e o fo O Route statica Top v TCP v fo fo O Applicazioni Add speciali TCP v TCP v 0 0 O Host DMZ DNS dinamico Passthrough UPnP Tool di Ping Log Avanzate Micro VoIP 200 User Manual 33 v1 53 attesys 5 6 DMZ Host Micro VoIP 200 The DMZ Host setting can allow one local user to be exposed to the Internet with no firewall protection When a local user wishes to use some special purpose service such as an Internet game or Video conferencing set the dedicated DMZ Port and click the Apply button CAteys TI DN HEN ica Indirizzo IP dell Host DMZ 192 168 1 2 Applica Cancella Status Setup di rete DHCP Server Micro VoIP 200 Gestione NAT Access Control List Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ DoS DNS dinamico Passthrough UPnP Tool di Ping Log Avanzate Micro Vol 200 User Manual 9d v1 53 attesys 5 7 DoS Micro VoIP 200 DoS Denial of Service Protection When you enable this function it will block most of the Internet attacks This option is enabled as default value n VAltesys Protezione DoS ERN VIP seo Protezione DoS Applica
32. Messaggio di chiusura 0 Modifica Proxy Server Gateway Messaggio personalizzato 1 0 Modifica Call Route Km Blocco chiamate Messaggio personalizzato 2 0 Modifica Utenti Parco lampade Messaggio personalizzato 3 0 Modifica Pe io p Modifica Gruppi di Messaggio personalizzato 4 0 Modifica risposta presa gon Modifica CDR iodi ii abilitati Im Periodi IVR e servizi abilitati IE Gestione NAT Messaggio di chiusura Modifica Log 2 09 00 18 30 Lun Ven Messaggio di benvenuto Modifica Avanzate a Elimina Aggiungi Alza Abbassa Micro VoIP 200 User Manual v1 53 altesys Micro VoIP 200 For example your company will be closed during Dec 25 Dec 31 every year and you want to play the Custome 1 message After you have added this entry and press Apply button you can see the following page OR EER tesys Registrazione risponditore automatico IVR if En gt 20 Numero IVR 9997 Numero registrazione IVR 9990 Status Lista messaggi IVR iil Setup di rete DHCP Server Messaggio di benvenuto 9 Micro VoIP 200 Generale Messaggio di chiusura Proxy Server Gateway Messaggio personalizzato 1 Modifica Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro VoIP 2020 Messaggio personalizzato 2 0 0 0 0 Messaggio personalizzato 3 0 0 Messagg
33. P 200 and data packets from Notebook PC will go through NAT Router This is the default setting Under this situation if the APS selection is checked the IP Phone will also get the auto configuration information file name from DHCP packets and the IP Phone could be installed automatically m DHCP Server Status Disabled The DHCP Server will not offer IP addresses to any devices that were connected to the LAN network of the Micro VoIP 200 m DHCP Server Status Enabled DHCP Only for IP Phones Unchecked The DHCP Server will offer IP addresses to any devices that were connected to the LAN network of the Micro VoIP 200 The devices could be IP Phones and or Notebook PC User Manual 95 v1 53 altesys Appendix II USB Disk Usage Notice Micro VoIP 200 We recommend you to plug the 512 Mbytes external USB Disk to Micro VoIP 200 There are two very important benefits of using the USB disk 1 The storage size of voicemail and CDR records is 10 times larger When under some terrible situation that the Micro VoIP 200 damaged you can get a new Micro VoIP 200 in a fastest speed and insert the old USB disk into it the whole configurations of the old Micro VoIP 200 will be back no need to worry about any re configuration and storage lost This appendix will describe the USB Disk behavior in more details m Fresh USB Disk When you plug a fresh USB Disk into Micro VoIP 200 Micro VoIP 200 will backup all current configurat
34. VERE RO EEN Nome Cellulari Status Numero pattern 3 Setup di rete Linea da utilizzare O Proxy Server MC v Gateway GSM Box v i ni Rimuovi cifre 1l Icro Vo Generale Prefisso Proxy Server Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Volf 22020 User Manual ET v1 53 altesys 4 5 Block List Micro VoIP 200 By dialing 9991 you can record your customized Block List announcement You can change this number by typing the new number and press Apply If you want to block some certain outgoing calls you can add the block number here For example if you want to block any number that starts with 0204 you can add the block pattern 0204 This setting will block the number 0204x 0204xx 0204xxx etc but it cannot block 0204 The Name must be unique for each Block List entry Altesys Block list chiamate in uscita ithe MSP soo Numero registrazione Block List 9991 Pm nome numero pattern Azione Status O sex 89 sasa i Elimina Aggiungi If Applica Micro VoIP 200 Generale Proxy Server Gateway Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Vol 200 User Manual 95 v1 53 altesys 4 6 Call Status Micro VoIP 200 The Call Status page will show all the users cal
35. a FXO Gateway You can connect the FXO gateway to the LAN or WAN side of Micro VoIP 200 We recommend you to connect to the Micro VoIP 200 LAN side There are many brands of FXO gateways that can connect to the Micro VoIP 200 We don t want to demonstrate how to configure all the gateways to work with Micro VoIP 200 We just use Altesys Gateway as an example to show the configurations If you have problem in configuring your FXO gateway please ask the customer service of your Gateway vendors The FXO physical ports don t need to register to Micro VoIP 200 as the users You just need to follow the following three steps 1 Micro VoIP 200 Add the one FXO gateway entry in 4 3 2 FXO Go to Line Configuration and set the Hot Line No of each port to 9997 that is the auto attendant number of Micro VoIP 200 Network Interface Hunting Group Hot Line Registration 1 9997 Registered Status Ready SIP Config E Limel LINE Type FXO Security Config Line2 LIND Type EXO Reda See fece Er Status Ready Line Configuration System Configuration Voice Setting Tons Setting Phone Book Prefix Configuration Routing Table FXO Password IP Packet ToS Password ROM Upgrade Flash Clean Commit Data Reboot System User Manual ES v1 53 altesys 3 FXO Visit SIP Config Page Set Proxy mode fill in the LAN IP of Micro VoIP 200 to Primary Proxy IP Address and fill in the server port of Micro VoIP 200 to Primary
36. all status of the IP Phone red light means unregistered green light means registered successfully and yellow light means registered and on call 5 Disp Name the display name of the IP Phone account Max allowed length is 32 6 Number the user number of the IP Phone account Max allowed length is 64 7 Password the password of the IP Phone account The allowed characters for the password are all digits Max allowed length is 64 This is also the password for accessing the voicemail records for this account 8 Call Group the call groups this IP Phone belongs to An IP Phone can belong to multiple call groups The purpose of assigning IP Phones to some call groups is for the pickup usage as explained in the next item below 9 Pickup Group an IP Phone can have multiple pickup groups Any extension IP Phone can only pickup the call of another ringing extension when the ringing extension is in one of the pickup groups of this IP Phone 10 Hunt Group an IP Phone can belong to a maximum of 5 hunt groups This feature allows multiple users to be contacted by dialing into one configured hunt group number User Manual 13 v1 53 altesys Micro VoIP 200 Call group 1 Call group 2 Figure 3 the relationship of call group and pickup group As shown in Figure3 IP Phone 103 belongs to call group 1 and 2 suppose that its pickup group is 1 and then it can only pickup the calls of 101 102 and 104 And suppose that IP Phone 1
37. all to go to the correct proxy server you desired to use This is done through the Call Route settings see section 4 3 For example as depicted in the following web page of a call route setting if you want to make the off net call via MC Link proxy server you have to dial 9 followed by the PSTN phone number The Micro VoIP 200 will direct this call to the MC Link proxy server and drop digit 9 before sending the telephone number to the proxy server The MC Link proxy server will then call to the correct PSTN phone number User Manual 67 v1 53 attesys Micro VoIP 200 In the reverse direction if any user of the public proxy server dials into Micro VoIP 200 by calling the Micro VoIP 200 s registered number this call will enter into the Auto Attendant announcement of Micro VoIP 200 or the selected user z S Altesys Call Route Dial Plan lj VEE seo Mum Linea da utilizzare Rimuovi cifre Prefisso Azione pattern c 0 route di default Status Setup di rate O MC Link 9 MC 1 DHCP Server Elimina Aggiungi Applica Micro VoIP 200 Generale Proxy Server Gateway Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Vol 2200 User Manual os v1 53 altesys Micro VoIP 200 The second method is to put a FXO gateway in the LAN network and there could be two methods for configuring Micro VoIP 2
38. ave another internet connection for Micro VoIP 200 In this way the data traffics from PC are handled by the NAT Router and voice packet traffics from IP Phones are handled by Micro VoIP 200 and these two kinds of packets will not interfere with each other the voice quality will be guaranteed Micro VoIP 200 Please notice that the Micro VoIP 200 not only has the IP PBX and SIP Proxy server functions it also has the NAT Router function inside You can let Micro VoIP 200 to work as a NAT Router for the computers on your office or you can just let Micro VoIP 200 work as a pure IP PBX and let other NAT Router device to do the NAT function for the computers on the office Our recommendation is to just let Micro VoIP 200 work as a pure IP PBX to guarantee the voice quality The basic installation steps could be more detailed in the following two sections 2 1 and 2 2 User Manual v1 53 altesys 2 1 Network Setup Micro VoIP 200 Once your PC has configured a static IP address 192 168 1 xxx for example 192 168 1 5 you can log into the Micro VoIP 200 default IP address 192 168 1 1 web server with the username root and password 1234 Please notice that the default mode of Micro VoIP 200 can only provide DHCP service to IP Phones not to Notebook PC Notebook PC can not get IP address from Micro VoIP 200 by DHCP The Status page will be displayed PAltesys Generale II DI Micro Modello VoIP 200 Versione Firmware Data di ri
39. b management roaming etc that s not possible on traditional PBX With Micro VoIP 200 company with branch offices in different countries can be easily combined together to work like a virtual single office through internet Micro VoIP 200 can also register to an ITSP vendor to let all offices share the benefits of the services from ITSP The two most important considerations of designing Micro VoIP 200 are easy installation and system stability The easy installation is provided through some auto provisioning procedures and is detailed in section 2 The system stability is established by a very stable embedded system platform and the USB disk storage Since all the system configurations including voice mail are stored in the USB storage if in any chance that the system damaged you could restore the whole system by just putting the USB disk to a new Micro VoIP 200 no re configuration is needed In this way the maintenance effort is minimized User Manual v1 53 altesys Micro VoIP 200 1 2 Key Features e Built in SIP Proxy Server RFC3261 Session Initialization Protocol DTMF Relay Inband Info RFC 2833 Proxy Routed Mode and Direct Mode 200 User Registrations 30 Concurrent Calls e Built in NAT Router and Firewall Functions DHCP Server for LAN Users Access Control URL Filter Virtual Server DMZ Special Application Static Route Passthrough UPnP DoS e Management 2 Level Management Administrat
40. coming call you will see the following display No Missed calls User Manual ae v1 53 attesys Step3 Press Hold button to hold the call Micro VoIP 200 No Missed calls Step4 Type 9 and press the Dial button to park the call User Manual 1A v1 53 attesys Micro VoIP 200 Step5 Now you can see 2 phone calls shown on the screen and heard a number between 9900 9910 to retrieve the call In this case the retrieve number is 9900 101 On Hold 00 48 PCMU Aud No Missed calls No Missed calls User Manual 78 v1 53 attesys Micro VoIP 200 Step7 Press the Transfer button and click the 9 Now the call has been parked successfully j Step8 You can now walk to IP Phone 102 pick up the handset and dial 9900 to retrieve the call User Manual di v1 53 attesys Micro VoIP 200 Appendix VII Upload Voice File Procedures Micro VoIP allows the user to upload customized IVR or Music on Hold files via web page If the Remote PBX Codec is G 711 you can upload the gsm file to replace the default IVR If the Remote PBX Codec is G 729 you can upload g729 file The upload files will be placed at the USB disk and the file size cannot exceed 200 Kbytes Many shareware or software can record the voice in gsm format We ll use WavePad to demonstrate the recording procedures You can find the information of WavePad in The following steps demon
41. ddress of ComCenter 200 Port The ComCenter 200 works as a SIP proxy server for the other SIP devices any SIP devices can register to ComCenter 200 to the WAN IP or LAN IP addresses you can change the port of this proxy server by modifying the Port field in the IP PBX Configuration page The default value is 5060 The allowed value for this field is between 1 and 65535 RTP Port Range This is the range of ports used by the ComCenter 200 for RTP transmission and reception All the calls routed through ComCenter 200 including call to auto attendant will have the RTP port in this range Remote PBX Codec ComCenter 200 will determine the remote call codec by this selection Also the IP Phone will use this codec to access the voicemail and IVR DTMF This is the DTMF relay detection method used by ComCenter 200 when a call is connected between registered devices ComCenter 200 cannot support Inband DTMF when the Remote PBX Codec is G 723 or G729 Authentication This field can determine if the other SIP devices needed to be authenticated if they try to register to ComCenter 200 If this field is enabled only those devices with the correct accounts listed in the User Management page are allowed to register into ComCenter 200 Concurrent Calls per User This is the max allowed calls for a single IP Phone in the same time If want the call waiting function to work set this filed to a value bigger than two Maximum System Parallel Call This is t
42. dvanced De A Log 010 O 109 109 104 1 N 0 0 Management 1 Aggiungi utente Aggiungi serie User Manual 16 v1 53 altesys 2 2 2 Install IP Phone Manually Micro VoIP 200 Other than the automatic installation of IP Phones you could also install IP Phone manually The manual installation steps for IP Phone and Micro VoIP 200 are detailed in the followings IP Phone settings On the IP Phone you need to at least set the user account and proxy server address to let the IP Phone register to the Micro VoIP 200 manually Suppose that your IP Phone is with number password as 101 101 and then just fill in this account into the IP Phone The default IP address of Micro VoIP 200 is 192 168 1 1 so just key in this IP address as the proxy server address field in the IP Phone The IP Phone network type is better set to be DHCP type Micro VoIP 200 settings On the Micro VoIP 200 you need to add this user account to allow the IP Phone to register into it By clicking the Edit button on the 001 row the following page will pop up The MAC address field is needed if the IP Phone wants to get IP address from Micro VoIP 200 by DHCP User Manual ci v1 53 attesys Micro VoIP 200 2 2 3 IP Phone Registration and Call Status After some IP Phones installed whether automatically or manually the registration status of all the IP Phones are displayed in the User Mgmt page as shown in the figure below If the IP Phone is registered
43. e done the input DAltesys Password amministratore o Nuova password Conferma password Status Applica Setup di rete DHCP Server Micro VoIP 200 Gestione NAT Log Avanzate Accesso remoto Micro VolP 20 BA ies User Manual 62 v1 53 altesys 7 3 Upgrade Micro VoIP 200 By clicking on the Upgrade page you can do the following functions Firmware Upgrade The firmware of Micro VoIP 200 could be upgraded if you have a newer firmware on your Notebook PC Just press the Browse button on this page a small window will pop up that allows you to select the new firmware file in your PC After the firmware file is selected press the Upgrade button to do the firmware upgrade A progress bar will pop up to display the upgrading status The upgrade progress will take about 4 5 minutes Please don t reboot the device during upgrade Backup Configuration By pressing Backup button you can save Micro VoIP 200 s current configuration settings into a file in your PC The saved filename is config dat Restore Configuration The configuration of Micro VoIP 200 could be restored from the backup configuration file you stored previously with the file name of config dat You can press the Browse button to select the backup configuration file name Then by pressing Restore button the configuration will be restored to Micro VoIP 200 If the external USB disk is inserted and works wit
44. endant announcements that include welcome message off duty message in both English and native languages This number 9990 could be changed User Manual de v1 53 altesys Micro VoIP 200 4 10 2 Auto Attendant Message List Micro VoIP 200 provides 6 messages that can be played at different service times There are two default messages called Welcome and Off Duty messages and 4 Custom messages By clicking the Edit button in the Welcome Message the following page will be shown Before you can use the upload function you must make sure the USB is mounted The maximum size of the voice file size is 200 Kbytes The 200 Kbytes will allow you to upload 204 8 seconds G 729 voice file and 172 seconds GSM file fo 2Altesys Messaggio IVR aa Micro Tipologia messaggio Messaggio di benvenuto VoIP 202 na messaggio G 711 gsm G 729 9729 G 723 9723 Status Messaggio di Setup di rete pisei t t t inglese DHCP Server Messaggio di Micro VolP 200 a t t t Generale Proxy Server Call Rout am re ae ae Call Route ER Servizi Interno Azione Blocco chiamate Cambia lingua passa alla lingua Inglese Utenti Parco lampade a 9 100 Code Gruppi di Aggiungi risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Volf 2020 For each message the system has reserved service digit 0 for the native language service and the user can add 5 digits for different services For Welcome message it always pla
45. ess Control List Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ Dos UPn Tool di Ping Log Avanzate Micro VoIP 202 e 2Altesys Passthrough BENE VIP 200 PPPOE Passthrough O IPv6 Passthrough v Status IPX Passthrough O Setup di rete NETBIOS Passthrough ra DHCP Server IP Multicast O Micro VolP 200 Applica Cancella Gestione NAT User Manual 57 v1 53 altesys 5 10 UPnP Micro VoIP 200 Universal Plug and Play UPnP is designed to support zero configuration invisible networking and automatic discovery for some devices installed inside the LAN network of Micro VoIP 200 The specific devices must have some UPnP application running to let this function work Window XP can support UPnP function MSN version above 6 0 can use UPnP to learn the NAT router s WAN IP and thus traverse the NAT seamlessly To enable the UPnP function just check on the box and press Apply to take effect Cte TI EHE HE OP 200 Servizio UPnP Mabilita l Applica Jl Cancella Status Setup di rete DHCP Server Micro VoIP 200 Gestione NAT Access Control List Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ Dos DNS dinamico Log Avanzate Micro VoIP 200 User Manual 38 v1 53 Sattesys Micro VoIP 200 5 11 Ping Toolkit You can use the Ping Toolkit to allow Micro VoIP 200 to ping another device in the LAN network or
46. ess Control List 0 0 0 0 0 0 0 0 O Server Virtuale 0 0 0 0 0 0 0 0 ayes 0 0 0 0 0 0 0 0 L1 Route statica 0 0 0 0 0 0 0 0 O Applicazioni speciali Applica n applica cancella DoS DNS dinamico e Ogni accesso via web verso qualsiasi porta TCP tenuto sotto controllo senza perdita di velocit Passthrough UPnP Tool di Ping Log Avanzate Micro VoIP 200 51 User Manual v1 53 attesys 5 4 Static Route Micro VoIP 200 You will need to configure Static Route function if there are multiple routers installed on your network The Static Route function let the Micro VoIP 200 be able to direct some packets to go to correct interface LAN or WAN when the packets were with destination IP address listed in the Static Route list For example if you have the following network hierarchy you can configure the following settings in the routing table 192 168 2 1 192 168 1 100 192 168 1 1 192 168 0 222 192 168 0 100 192 168 3 1 G Altesys Micro Voip 200 Status Setup di rete DHCP Server Micro VolP 200 Gestione NAT Access Control List Server Virtuale URL Filter Route statica Applicazioni speciali Host DMZ DoS DNS dinamico Passthrough UPnP Tool di Ping Log Avanzate Micro VoIP 200 Route statica 192 168 2 0 255 255 255 0 19216813000 192 168 3 0 2552552550 192 168 0 100 Jfoooo 55255255255 oooo foooo 55255255
47. ff User Manual 99 v1 53 e 9Altesys Micro VoIP 200 Appendix III How to make off Net Calls PSTN calls There are two ways to make the off net calls call to PSTN numbers One is via other proxy server and the other is via the local FXO gateway For method one the Micro VoIP 200 needs to register to a sip proxy server provided by a service provider this could be configured in the Proxy Server page see section 4 2 The following web page is an example of setting Micro VoIP 200 to register to a proxy server psipl mclink it and this service is named MC Altesys IP PBX dietro NAT ts Micro VoIP 200 IP PBX dietro NAT st v EE Ed Abilita SIP Keep Alive Status SIP Keep Alive ogni 20 secondi 20 65535 Setup di rete Abilita Stun Server DHCP Server Indirizzo Stun Server stun voip eutelia it Micro VoIP 200 Porta Stun Server 3478 1 65535 Generale Proxy Server Status Stun Gateway Call Route Registrazione Blocco chiamate z A Utenti n la registrazione 3600 seconds 60465535 Parco lampade gm Gruppi di Proxy Server TT risposta presa Inoltra la my Indirizzo Porta Proxy chiamata P Carica messaggio Proxy Proxy Outbound entrante vocale Gestione NAT O Q mc 3968982002 alt3sys 3968982002 psipi mdinkit 5060 psipi mdinkit s060 IVR Log Micro voir 22020 Since a Micro VoIP 200 could register to up to sixteen different proxy servers so there must be a way to direct a c
48. h Micro VoIP 200 the new settings will be restored to the flash and external USB disk at the same time Factory Default Press the Factory Default will restore the flash amp external USB settings to the factory default values System Restart Press the System Restart will reboot the system User Manual 63 v1 53 attesys Micro VoIP 200 SAltesys Upgrade Firmware i Vee 200 Firmware Status Setup di rete Backup della configurazione HE ES ge ed Bep O Backup Micro VolP 200 Gestione NAT a 5 Log Ripristino della configurazione WIE EE Avanzate Configurazione Password Aggiorna Impostazioni di Default TT Micro Vol 200 User Manual 64 v1 53 altesys Micro VoIP 200 Appendix I DHCP Server Function Notice There are two web pages related to the DHCP Server options One is DHCP Server Status in the DHCP Server page see section 4 0 and the other is the DHCP Only for IP Phones in the User Management page see section 2 2 This appendix will illustrate the different combinations and results m DHCP Server Status Enabled DHCP Only for IP Phones Checked The DHCP server in this Micro VoIP 200 will only provide IP address to IP Phones with MAC addresses listed in the user management page the Notebook PC in the same network will not be able to get any IP address from Micro VoIP 200 In this way as depicted in Figure 1 the voice packets from IP Phones will go through Micro VoI
49. he max allowed calls for the whole ComCenter 200 system in the same time that includes inter extension calls and incoming and outgoing calls The allowed value for this field is between 1 and 60 Inter PBX Call in Prefix This is the prefix number for incoming call from other ComCenter 200 with this prefix the calls between ComCenter 200 could be like an inter extension calls The way it works like this the dialed number outside of the other ComCenter 200 will be prefixed with this prefix number and before incoming into this ComCenter 200 this prefix number will be removed and call into the specific extension number User Manual 22 v1 53 altesys 4 1 2 Voice Mail Micro VoIP 200 VM Status This will show how many VM existed in the system and how many available seconds of VM can be stored in the system Maximum Time of a VM You can set the maximum recording time length of a specific voicemail The allowed value for this field is between 10 and 254 seconds Maximum Time of VM per User You can set the total time length of all the voicemails for a single user The allowed value for this field is between 10 and 254 seconds Maximum Time of VM for System This will show how many seconds you can store VM in the system Local VM Access Number By dialing 9999 from your IP Phone you can access this IP Phone s voicemail records The IVR system will ask for a password just press the password of the SIP account to access your voice
50. ialing Any calls originating from the registered ITSP to Micro VoIP 200 will go into the auto attendant or direct to the selected user or hunting group Action You can modify the existing entry by clicking Edit button After Delete Add Edit of any items you need to press the Apply button to save the configurations to the system And all the settings will work immediately after pressing the Apply button Do not need to restart the system to let this settings work For some ITSP you cannot send the User Number to make the off net call You can see the Caller ID Delivery when you Add Edit proxy server entry In this case you need to select Anonymous as the Caller ID Delivery If you delete the Proxy Server item the Call Route items associating with the Proxy Server will be deleted at the same time Micro VoIP 200 will prompt a message box to allow you to confirm the deleting User Manual od v1 53 altesys Micro VoIP 200 4 3 Gateway Micro VoIP 200 can make the off net call either via the ITSP Proxy or the FXO gateway Before you can make the successful call you have to add the Gateway entry or the Proxy Server entry and set the proper Call Route In this section we ll describe how to add a FXO gateway entry By clicking Add button you ll see the Add Gateway page Fill in the Name Gateway IP Gateway Port Number of Analog Ports Physical FXO Ports and press Apply This Name will be used in the Call Route and it must be a uniq
51. ields In almost all cases just use the default NTP server and everything should be fine User Manual v1 53 altesys Micro VoIP 200 Altesys oe Micro VoIP 2220 Domom Indirizzo IP 192 fies 1 Status Subnet Mask 255 255 255 fo a emer ee ed ode Tipologia di connessione WAN IP Statico NAT Advanced Indirizzo IP s fies Jo Jeo Log Subnet Mask 255 55 J255 Jo Management Indirizzo Gateway 182 Jiss Jo fio Indirizzo DNS primario fis2 168 o 129 Indirizzo DNS secondario fi 208 us ME EE AE a Fuso orario Europa Roma v Server NTP 1 ime windowscom Server NTP 2 ime bnistgov Micro Volf 2020 User Manual v1 53 fa VAltesys Micro VolP 200 2 2 User Management To let the IP Phone register to Micro VoIP 200 you need to set the user accounts of all the IP Phones to be installed in the User Mgmt page By clicking the IP PBX link the submenu will expand Then click User Mgmt you can see four default users shown in the web page la DAltesys M Utenti EE aa jr 2i mE V DHCP Server solo per telefoni IP Utenti totali 5 Utenti Registrato 4 Utenti TER Gruppo Gruppo Coda Indirizzo IP e zione Stat chiamata presa porta rs atus Nome Modifica Network Setup 0 Utente i DHCP Server 002 101 101 101 1 1 Remote 192 168 0 132 5060 N 0 0 Modifica pn 003 102 102 102 1 1 d Remote 192 168 0
52. in the Internet to check if the network link between Micro VoIP 200 and the specific device are connected The results of the pinging will be displayed in this page The following web page shows the example of pinging www google com e Altesys Tool di Ping are VEE 200 Indirizzo IP Host EC PING www l google com 209 85 129 147 56 Access Control List Status data bytes x 64 bytes from Setup di rete 209 85 129 147 DHCP Server icmp_seq 1 ttl 242 time 50 0 ms Micro VoIP 200 64 bytes from Gestione NAT 209 85 129 147 icmp_seq 2 ttl 242 time 40 0 ms 64 bytes from 209 85 129 147 icmp_seq 3 ttl 242 Server Virtuale f URL Filter Risposta Route statica Applicazioni time 50 0 ms speciali Host DMZ www l google com Dos ping statistics DNS dinamico 4 packets transmitted 3 Passthrough packets received 25 UPnP pera loss round trip min avg max she 40 0 46 6 50 0 ms Log Avanzate Micro Vol 2200 User Manual d v1 53 attesys Micro VoIP 200 6 Log In this setting you can decide which kind of events to be logged and to view these individually logged events There are five kinds of events that could be logged they are system ACL section 5 1 URL filter section 5 3 New NAPT newly opened port mapping and PBX logs For example if you want to log the system events you need to check on this System Log check box and pressing Apply button Latter on you could then
53. ing the members randomly in Random mode By pressing Add button you can see the Add Hunt Group page e Altesys Aggiungi Code Nome Centralino Status Numero 9001 Setup di rete Tipologia di coda Parallelo DHCP Server Durata Coda 180 secondi 30 180 Micro VolP 200 104 Too Generale 105 101 Proxy Server 106 102 Gateway Numero di utenti 107 103 Call Route 108 Blocco chiamate 109 Utenti lt lt lt gt gt gt Lace ampas Voice Mail a cui inoltrare al termine ET Code Gruppi di del periodo 100 ls risposta presa CDR Applica Cancella IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Vol 200 Fill the hunt group name in the Name field The name should be unique for each hunting group 2 Give a hunt group number that is not used by any other users and fill this number in Number field Select the Hunt Mode from the combo box 4 Fill in the Hunting Time For the Round Robin mode the system will ring each member for 7 seconds and pause for 2 seconds The minimal hunting time cannot be less than members 9 seconds In the Random mode it s similar with the Round Robin mode If you set the hunting time to 30 seconds it will ring 30 7 2 members in each incoming call In the Parallel mode DI User Manual 37 v1 53 altesys Micro VoIP 200 the system will ring the group members 10 seconds and pause for 5 seconds periodically i
54. io personalizzato 4 Periodi IVR e servizi abilitati SICH NC EE RENE 7 NN NE NN O 09 00 18 30 Lun Ven Messaggio di benvenuto 77773 Dic 25 Dic 31 Messaggio personalizzato 1 Unfortunately you can never the Custome 1 message during Dec 25 Dec 31 The system will always match the first entry of the service time and play the Welcome Message since the first entry has the highest priority when matching the rule So you have to select the second entry and press Up button to move this entry to the first priority Periodi IVR e servizi abilitati O 09 00 18 30 Lun Ven Messaggio di benvenuto Dic 25 Dic 31 Messaggio personalizzato 1 User Manual is v1 53 attesys Micro VoIP 200 Then you can see the following page Press Apply to save the settings to the flash SIC N HEEN N N Ha Dic 25 Dic 31 Messaggio personalizzato 1 p 09 00 18 30 Lun Ven Messaggio di benvenuto User Manual 16 v1 53 altesys 4 11 Upload Voice File Micro VoIP 200 You can upload English Native Invalid Message English Native Block List Message Call Queuing Message and Music on Hold File via this page Before you can use the upload function you must make sure the USB is mounted The maximum size of the voice file size is 200 Kbytes The 200 Kbytes will allow you to upload 204 8 seconds G 729 voice file and 172 seconds GSM file G S Altesys Carica messaggio vocale f Micro Ti z pologia VoIP 200
55. ions to the USB Disk in the booting time m Load Setting Sequence During system boot up if the USB Disk is inserted and is not fresh the system will load the settings from the USB Disk these settings will then be saved into system flash memory after boot up If there is no valid configuration in the USB Disk or the USB Disk is not plugged into the system the system will load the configurations from the system flash memory instead m Configuration Synchronization During the web page configuration when the Apply button in each page is pressed the new settings will be saved into the system flash memory and USB Disk simultaneously m factory Default When the Factory Default button in the management upgrade page is pressed the configurations in system flash memory and USB Disk will be cleared to factory default values m Don t try to unplug the USB Disk at runtime Micro VoIP 200 does not support hot plug and unplug so make sure that the USB Disk is plugged into the system before power on Don t unplug the USB Disk during system runtime W Persistent Storage The CDR records and Voicemail when stored into the USB Disk the storage could be permanent The CDR records and Voicemail when stored into the USB Disk the storage size could be much larger Bi LED When the system boots up and mount the USB Disk successfully the USB LED will be on Since the system doesn t support hot plug unplug the LED won t be turned o
56. ist Genera Log di accesso ACL Log 1 Jo J 2 fic2 fies Mi Jo 3 fis2 N R fo 4 162 fics Jr Wo 5 152 fi Wo 6 fic2 fics Mi Wo Pi 192 J Jo 8 o2 ics Mi fo TCP UDP TCP x TCP v rcP v rta SIP Abilita lo LIII r r User Manual altesys Micro VoIP 200 5 2 Virtual Server Virtual Server can be used to set up public server services on your network When users from the Internet make certain service requests on your network the Micro VoIP 200 can forward those requests to computers that really have the service For example if you set the port number 80 HTTP to be forwarded to IP Address 192 168 1 2 then all HTTP requests from internet will be forwarded to 192 168 1 2 You may use this function to establish a Web server or FTP server service through Micro VoIP 200 Be sure that you enter a valid IP Address You may need to establish a static IP address with your ISP in order to properly run an Internet server The packets will simply be forwarded through the Micro VoIP 200 Enter the range of port numbers and the protocol type UPD or TCP that will be used by the server service Then enter the IP Address and port range of the real local server that will handle the service requests There are eight virtual server entries for user configuration Click the Apply button to save the settings
57. l status in this page When the operator wants to transfer the call he can know each user s call status in this page Red light means the user is unregistered Green light means the user has registered Yellow light means the user has registered and on the call S Altesys Parco lampade __ __ rr r rw Micro z 7 Hy 7 m m Voip 200 100 101 102 103 104 105 106 107 Nome Uten 101 102 103 104 105 106 107 Status 108 109 Setup di rete aes EE DHCP Server Micro VoIP 200 Generale Proxy Server Gateway Call Route Blocco chiamate B Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Volf 22020 v Non y registrato C Registrato Occupato User Manual 99 v1 53 altesys Micro VoIP 200 4 7 Hunt Group This feature allows multiple users to be ringed by dialing into one configured hunt group number Any call to the hunt group number will be forwarded to all the users configured in that number based on the mode of the hunt group Hunt Group can have three modes Round Robin Parallel and Random All hunt group members will be ringed one by one in Round Robin mode For example if Sale s Group contains members 101 102 and 103 the first incoming call will ring 101 then 102 then 103 The second call will ring 102 then 103 then 101 All the users will be ringed in the same time in Parallel mode Micro VoIP 200 will r
58. lascio Status NAT USB Network Setup Darsena Indirizzo IP NAT Advanced ie ed Log MAC Address Management DHCP Server Ricevuti Inviati Micro VoIP 200 v1 02 07 2007 02 08 01 29 43 Abilita Libera Gio Feb 22 14 47 55 2007 GMT 01 00 MUN Oe AA X 192 168 1 1 255 255 255 0 00 13 4B 6D F8 71 Disabilita 0 Pacchetti 0 bytes 0 Pacchetti 0 bytes 14 Pacchetti Tipologia di connessione Indirizzo IP Subnet Mask Indirizzo Gateway Indirizzo DNS primario Indirizzo DNS secondario MAC Address Micro VolF 200 Ricevuti Inviati Persi Statico 192 168 0 20 255 255 255 0 192 168 0 10 192 168 0 129 81 208 4 118 00 13 4B 6D F8 70 201087 Pacchetti 22196887 bytes 56949 Pacchetti 17257124 bytes 14 Pacchetti Click the Network Setup item on the main menu you will se e the following web page 1 LAN You can change the LAN IP Address and Subnet Mask of the Micro VoIP 200 here If there is already another DHCP server or another NAT Router device existed in the LAN network you must make sure that they are not using the same sub network 2 WAN You can configure the WAN IP as PPPoE DHCP or static IP depending on the internet connection method provided for the Micro VoIP 200 in the office 3 NTP To get the real time from internet you need to choose the correct Time Zone of your area If the default NTP servers cannot work in your area you have to find the workable NTP servers and set the values in these f
59. lows you to set the threshold when the CDR records reach the percentage of system capacity Hide Last Three Digits of Callee For some privacy reason the company cannot record the callee number for the employee s call When enable this option the last three digits of callee in CDR will show xxx User Manual 23 v1 53 altesys 4 1 4 Call Forward Micro VoIP 200 ComCenter 200 can enable disable some call forwarding functions for the extension IP Phones by dialing some digits on the extension IP Phone First off hook the IP Phone after hearing the dial tone presses the specific digits and then presses a digit Notice that the IP Phone could also have some call forwarding settings on its own menu configurations both of IP Phone s and ComCenter s call forwarding could work independently Call Forward Immediate Enable Enable the call forward immediate function of each IP Phone by pressing the specific digits on the IP Phone followed by the extension number to be forwarded and then press a digit This procedure must be done when the IP Phone is off hooked and heard the dial tone You can also enable this function through the menu configuration of the IP Phone device The default value for this function is 1 Call Forward Immediate Disable Disable the call forward immediate function of each IP Phone by pressing these specific digits on the IP Phone and then press a digit This procedure must be done when the
60. ly e Altesys Configurazione Utenti el Micro a ruppo Gruppo j Indirizzo IP e VM VoIP 2020 reg uomeluumero Password ti presa CodalRegistr porta APS nuovi vecchi Azione mess 102 102 102 1 1 i Remote 192 168 0 157 5060 N 0 0 icro Vol Utenti Parco lampade CDR Micro VoIP 2020 User Manual B v1 53 altesys Micro VoIP 200 3 DHCP Server Configuration By clicking the DHCP Server page you can configure the DHCP server of the Micro VoIP 200 You can specify the DHCP Server IP Pool Start IP and DHCP Server IP Pool End IP Also you can specify the WINS Server for Windows Micro VoIP 200 could possibly get the DNS server from ISP using PPPoE or DHCP if you want this DNS server information passed to DHCP client you can check on Provide Real DNS Server option Notice this DHCP server configuration will work for both Notebook PC and IP Phones if the DHCP only for IP Phones box in User Management is disabled If the DHCP only for IP Phones box in User Management is enabled this DHCP server will work only for IP Phones In the Dynamic DHCP Client List you can see the active DHCP client lists e SAltesys Configurazione DHCP MEER MO ar DHCP Server Abilita Disabilita DHCP Server IP di partenza a Status DHCP Server IP finale i F Setup di rete Server WINS E al DHCP Server Abilita funzionalit di Server DNS Micro VolP 200 Gestione NAT
61. mail records This local access number could be changed Global VM Access Number By dialing 9998 from any other IP Phone you can still access your own voicemail records The IVR system will first ask for your mailbox number just press the extension number of your IP Phone The IVR system will then ask for a password just press the password of the SIP account to access your voicemail records This global access number could be changed User Manual v1 53 altesys 4 1 3 Call Detailed Record Micro VoIP 200 CDR Status This will show how many CDR records existed in the system and how many available records can be stored in the system Maximum CDR for System This will show how many CDR records you can store in the system Send CDR via E mail Choose YES if you want to send the CDR records via E mail Send CDR via E mail Period You want to send CDR via E mail daily weekly or monthly Send CDR via E mail Time Once you determine the period you need to select the precise time Delete CDR after Send the E mail Select YES if you want to delete the records once you have send the E mail E mail Fill in the E mail address you want to receive the CDR records Send CDR immediately when the CDR Exceed the Maximum Value There are two cases that the system will send the CDR via E mail One is the configured period and the other is when the CDR records are full Once the CDR is full the system might lose some CDR records This option al
62. mero chiamata Italiano v 192 168 0 20 192 168 1 1 5060 1465535 10000 j10200 6729 v RFC2833 v SI 2 a 60 1460 91 Utilizzati 0 secondi liberi 2857 secondi o secondi 10 254 120 secondi 10254 2857 secondi 9999 9998 Utilizzati 8 record liberi 9992 record s v Mar v 14 30 M SI M l formenti altesys com No v NO M Besed ea ues Abilita inoltro della chiamata incondizionato Disabilita inoltro della chiamata incondizionato Abilita inoltro della chiamata su occupato Disabilita inoltro della chiamata su occupato Abilita inoltro della chiamata su non risposto Disabilita inoltro della chiamata su non risposto Numero per presa della chiamata Call Pickup Parcheggio della chiamata Call Park Numero per il parcheggio della chiamata Numero per prendere una chiamata parcheggiata Tempo di parcheggio Suonerie differenziate Suoneria per chiamate esterne Suoneria per chiamate interne Applica User Manual gt 9900 9910 30 secondi Bellcore dr1 Bellcore dr2 21 M General B Voice Mail B Call Detailed Record B Call Forward B Call Park B Distinctive Ring v1 53 altesys 4 1 1 General Micro VoIP 200 Language The current language of the web page and voice message WAN IP displayed current WAN IP address of ComCenter 200 LAN IP displayed current LAN IP a
63. or Registered User HTTP Web Browser Management Remote HTTP Management Password Authentication using MD5 digest Software Upgrade via the Web Browser HTTP POST Configuration Backup Restore via Web Browser or USB Disk e PBX Features Automated Attendant AA Interactive Voice Response IVR v Record IVR via Phone Y Upload IVR via Web Browser Voicemail VM Y Embedded SMTP Server that Can Send VM notification or VM Attachment via Email v Visual Indicator for Message Waiting VMWI v VM Notification via SUBSCRIBE NOTIFY v Personal VM Greeting FXO Gateway 16 Register to Different ITSP SIP Account 16 Y DID to User Y DID to Hunting Group Round Robin Parallel Random User Manual v1 53 altesys Least Cost Call Routing 20 Call Detailed Record CDR User Management via Web Browser Call Pickup Group Codec G 723 1 6 3k 5 3k G 729A B G 711 A law U law Display 200 Registered User s Status Unregistered Registered On Call Outgoing Call Block List 10 Register to Other Micro VoIP 200 Remote Office Support Micro VoIP 200 Interoperable with Other SIP Devices e Call Features Call Forward Immediate Call Forward on Busy Call Forward on No Answer Do Not Disturb Forward to VM Direct Inward Dialing DID Call Pickup Call Park Call Retrieval Caller ID Roaming Extensions Music on Hold Music on Transfer Call Queuing e Additional Feature
64. pplica LCancela Log Lista dei Client DHCP Ha EER Micro Vol 2020 User Manual 9 v1 53 JAltesys 4 IP PBX Settings In the following sections all the IP PBX related functions will be introduced 4 1 System Micro VoIP 200 The System settings are for the IP PBX related basic parameters including the following parts G 9Altesys Micro VoIP 200 Status Setup di rete DHCP Server Micro VolP 200 Generale Proxy Server Gateway Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro Vol 2020 Impostazioni generali Lingua Indirizzo IP WAN Indirizzo IP LAN Porta SIP Range porte RTP Codec DTMF Autentificazione Chiamate in contemporanea per utente Numero massimo di chiamate contemporanee Prefisso di chiamata Inter PBX Status delle caselle vocali Durata Max ogni Voice Mail Durata Max Voice Mail ogni utente Durata Max Voice Mail totale su Micro VoIP Numero per accedere alla Voice Mail locale Numero per accedere alla Voice Mail globali Dettaglio delle chiamate CDR Stato CDR Numero massimo di record su sistema Invia CDR via e mail Invia CDR via e mail ogni Invia CDR via e mail alle Elimina CDR dopo averli inviato via e mail Indirizzo e mail Invia CDR immediatamente quando viene superato il numero massimo di record Nascondi le ultime tre cifre del nu
65. s when used with Altesys IP Phones Call Transfer Attended and Blind Call Hold Call Waiting Dial By Name Three way Calling IP Phone Downloading the Configuration Automatically TFTP User Manual v1 53 altesys Micro VoIP 200 1 3 Hardware Specification WAN Port 1xRJ45 10 100 Base T Ethernet line auto sensing switching LAN Port 4xRJ45 10 100 Base T Ethernet line auto sensing switching USB Port USB host interface compliant with OHCI 1 1 Reset Button 1 reset button to restart the system 1 LED for power status LED Light 5 LEDs for the indication of LAN WAN link status 1 LED for USB Universal Switching Input 100 240V AC Power Adaptor Output 12V DC 1A Dimension 15cm W x12cm D x3cm H Weight 500 g i a 32 104 F 0 40 9C Humidity 10 95 non condensing EMI Compliance CE FCC User Manual Table 1 Hardware Specification of Micro VoIP 200 v1 53 altesys Micro VoIP 200 2 Basic Installation Micro VoIP 200 is designed to be installed easily Before installation connecting a computer or a Notebook PC to the LAN port of Micro VoIP 200 setting the network environment of the computer to be static IP with IP address 192 168 1 xxx could be for example 192 168 1 100 Then log into Micro VoIP 200 with the web browser on the connected Notebook PC The default value of the LAN IP of Micro VoIP 200 is 192 168 1 1 There are only three things
66. strate how to record a file using the WavePad and how to use the Altesys G 729 encoder utility to convert the uncompress wave file to g729 file Step1 Press the e button I3 WavePad File Edit Effects Control Tools Bookmark View Window Help A H Aw 2 B EX amp Fr amp O0 9 ie 3 apie finda Pado it roy Vie alie Losd CD iis Briana Beth Options Help Pelee Me ESE PERE EL EE DT VN ir New File Open File Files e Create a new file Open an existing file Load tracks from CD Save file as 4 Tools A Batch processor Region A Open regions list Officelntercom speak over the intemet www nch com au oi User Manual di v1 53 attesys Micro VoIP 200 Step2 Press OK button Sample Rate 8000 Mono Single Stereo Dual Channels Step3 Start to record the IVR till you press wj button to stop recording Record Control File Info Recording Name Untitled 1 Device Default Sound In Playback Input Windows Record Mixer v Device Default Sound Out Volume Open Windows Record Mixer Vine E EE Advanced Record Option User Manual 78 v1 53 attesys Micro VoIP 200 Step4 Move the mouse to the upper right corner of the window and click the the close the recording window File Info cR eco dir g Name Untitled1 Device Default Sound In v EET Input Windows Record Mixer
67. te Registrazione RAS E SELE chiamata Rieffettua la registrazione Utenti a goes 3600 seconds 60 65535 Parco lampade DO ct Proxy Server o LL Gruppi di risposta presa Inoltra la TE TT Indirizzo Porta Proxy chiamata Carica messaggio Proxy Proxy Outbound entrante vocale dl Gestione NAT O Q mc 3968982002 alt3sys 3968982002 psipi mclink it 5060 psipi mdinkit 5060 IVR Log Elimina Aggiungi lica Avanzate Elimina Aggiungi Applica Micro VoIP 220 User Manual 28 v1 53 altesys 4 2 1 IP PBX behind NAT IP PBX behind NAT If your IP PBX is behind NAT please select this value to Yes Micro VoIP 200 Stun Enable You can enable or disable these Stun settings by clicking on the checkbox Stun Server You can fill in the stun server FODN or IP address in this field Stun Port You can fill in the stun server port in this field The default value is 3478 Stun Status If Micro VoIP 200 can connect to the stun server this will show the green light SIP Keep Alive Enable You can enable or disable this option by clicking on the checkbox You will need to enable this only when the Micro VoIP 200 is put behind another NAT device SIP Keep Alive Period If you enable the keep alive you can fill in the period in this field The Micro VoIP 200 will periodically send out a small SIP message to keep the signal path between Micro VoIP 200 and the Proxy Server to prevent another NAT device from disconnecting
68. to the Micro VoIP 200 successfully the Call Status field of that IP Phone will be green light Red light means unregistered and yellow light means registered on on call Altesys EE ee aT__ SSS SSS a V DHCP Server solo per telefoni IP Utenti totali 10 Utenti Registrato 3 Utenti GA Numero Password Gruppo Gruppo CodajRegistr EE Azione Stat chiamata presa porta ee atus Network Setup ue Utente 100 Modifica DHCP Server 002 O 101 101 101 i 1 1 Remote 192 168 0 132 5060 N 0 0 Modifica ps 003 Q 102 102 102 1 1 1 Remote 192 168 0 157 5060 N 0 0 Modifica ystem Eed 004 O 103 103 103 1 1 1 Remote 192 168 0 184 5060 N 0 0 Modifica ateway oos O 104 104 104 1 z z N 0 0 neste EE NOME oos O 105 105 104 1 2 N 0 0 Hunt Group E E EE es 007 O Qj 106 106 104 N 0 0 CDR tici oos 107 107 104 1 x N 0 0 ros iium a 009 O 108 108 104 1 N 0 0 Log 010 O 109 109 104 1 N 0 0 FU Management 1 User Manual 18 v1 53 altesys 2 2 4 Two Level Management Micro VoIP 200 Micro VoIP 200 supports two levels management administrator and user The administrator can configure everything in the IP PBX while the user can only configure his setting or view his status For each legal user he can login the Micro VoIP 200 with the registered number and password The following page shows the menu structure when user 101 has login into the Micro VoIP 200 successful
69. ually Fill in the e mail server of the office this is for voice mail to email service usage Click Apply to generate all the user accounts of all the IP Phones back to the main menu Make sure that DHCP Only for IP Phones is checked This will ensure the Micro VoIP 200 only offer the IP address to the following users This is the recommended setting when there is another DHCP server existed in the same network Click Apply to save the settings 12 You can now install all the IP Phones in the network of the office and the IP Phones will automatically find out the Micro VoIP 200 and be ready for call e JAltesys Configurazione Utenti faa re Micro 3 1 VolP 200 v DHCP Server solo per telefoni IP Utenti totali 10 Utenti Registrato 3 Utenti Password Gruppo Gruppo Coda Registr indie ne MM Azione Stat chiamata presa porta nuovi vecchi atus f Nome E 001 100 100 1 1 1 N 0 0 Modifica imac E ab be 1 DHCP Server 002 O 101 101 101 1 1 1 Remote 192 168 0 132 5060 N 0 0 pes 003 O 102 102 102 1 1 1 Remote 192 168 0 157 5060 N 0 0 ystem Proxy Server 004 103 103 103 1 1 1 Remote 192 168 0 184 5060 N 0 0 Modifica ES De i Call Route 005 104 104 104 1 N 0 0 Modifica Saro De Users Mgmt P 3 peers Mum 006 O 105 105 104 1 N 0 0 Hunt Group i Call Pickup Group 007 O 106 106 104 1 N 0 0 CDR pem o D d 17 107 10 NO o Upload Voice File 7 009 108 108 104 1 N 0 0 Modifica NAT A
70. ue for each Gateway If the Micro VoIP 200 is behind NAT we recommend you to connect the FXO gateway to the WAN side of the IP PBX If the Micro VoIP 200 has the public IP address we recommend you to connect the FXO gateway to the LAN side of the IP PBX fo MAltesys Aggiungi Gateway a Micro var 200 muro RE TIA NN Nome GSM box Status Indirizzo IP 192 168 0 100 Setup di rete Porta 5060 1 65535 DHCP Server Numero di porte hh C 1 Micro VolP 200 osizione del wan sal aerie ee Gateway nella rete weet Is Gateway Applica Cancella Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro VolP 200 User Manual v1 53 attesys Micro VoIP 200 Back to the Gateway page you can see the new entry and press Apply to save the settings to the flash If you delete the Gateway item the Call Route items associating with the Gateway will be deleted at the same time Micro VoIP 200 will prompt a message box to allow you to confirm the deleting e Altesys Gateway AE ES Indirizzo IP e porta siende Posizione EE nella GSMBox 192 168 0 100 5060 Elimina Aggiungi Applica DHCP Server Micro VoIP 200 saad e Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale oa NAT L og vanzate
71. uto attendant messages as following 1 Native Welcome message Benvenuti premere 9 per parlare con un operatore o digitare Vinterno desiderato Press 0 for English language Native Invalid message spiacente non si tratta di un interno corretto provare di nuovo Native Off duty message Siamo spiacenti ma gli uffici sono momentaneamente chiusi English Welcome message Please dial the extension number or press 9 for operator English invalid message I m sorry that s not a valid extension please try again English Off duty message We are sorry we cannot take your call now please dial the extension number DURWN If you want to record your customized auto attendant messages you can press 9990 to record your messages User Manual 29 v1 53 altesys Micro VoIP 200 Appendix V Make a Call via HTTP CGI Micro VoIP allows the user to make a call via the HTTP CGI You can type in the following cgi string in the web browser http ipaddress goform call asp from lt exten gt amp to lt callerid gt amp timeout lt seconds gt http ipaddress goform hangup asp from lt exten gt For example you want to make a call from extension 102 to 5781019 You can type the following cgi string The system will ring the 102 firstly After the extension 102 has pickup the call the system will ring 5781019 If the callee has not pickup the call in 30 seconds the system will terminate the call http 192 168 1 1 goform call asp from 1
72. ys at the working hour The system has reserved digit 9 for operator service and the default operator s extension is 100 You can upload the customized English and Native Welcome message by browsing the gsm or g729 file in the local storage and upload to the system Once you have done all the changes press Apply button to take effect User Manual is v1 53 attesys 4 10 3 Auto Attendant Service Time List Micro VoIP 200 You can set six Service Time List entries By clicking Add button you can see the following page The following settings show the working hour is from 9 00 18 30 Monday to Friday Any call coming in this period will play the Welcome Message Press Apply to back to the previous screen and press Apply again SAltesys Aggiungi un periodo EES Voie 200 eed Date Iv vla vl v Status Giorni Lun v A Ven v Setup di rete Ore 09 00 v a 18 30 v DHCP Server Tipologia messaggio Messaggio di benvenuto v Micro VoIP 200 Generale Proxy Server Gateway Call Route Blocco chiamate Utenti Parco lampade Code Gruppi di risposta presa CDR IVR Carica messaggio vocale Gestione NAT Log Avanzate Micro VoIP 200 Altesys Registrazione risponditore automatico IVR rt Micro Numero IVR 9997 Numero registrazione IVR 9990 Status Lista messaggi IVR ieee Setup di rete DHCP Server dE Micro VoIP 200 Messaggio di benvenuto 0 9 Modifica Generale

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