Home

5.50.67 Supplemental Manual

1. In Screen 51 Event Code U pdate you will need to create four event codes two for the opening and closing event codes one for the restoral event code and one for alate event code Refer to the following table for the parameters that must be specified for each of the four event codes Event Code Response Code Additional Information Opening Must be 0 Operator Will assign a restoral to this event code Always or 1 Attempt To on Screen 43 Log Closing Does not haveto beOor Must be assigned alate event code 1 Restoral Does not haveto beOor Restoral event codes are numbered 1 between 2001 and 2016 Late Must be O or Lif you Assigned to the closing event code want an alarm to be generated when the restoral is not received Zone Page Setup 1 In Screen 43 Zone Event Code U pdate you will assign two zones to the account one for the opening event code and one for the restoral event code Recall that your restoral event code must correspond to theline number of the zone that it is restoring 4 6 Account Data Entry MAS Central Station 5 50 67 2 In ther fiad for the opening event code you will specify Y to indicate that a restoral event is needed 3 You will come back to this screen to assign the schedule that you will create on Screen 44 Schedule Setup 4 In Screen 44 Permanent Schedule M aintenance you will create a schedule for the opening and closing event codes When creating the schedule you must specify
2. PHONE NUMBER The phone number to be dialed to call the fax machine modem A fax phone number may be entered in one of the following ways e t may be entered in the PHONE 1 field for the fax passcard as shown in Example 1 e It may be entered in PHONE 1 or PHONE 2 field for an individual s passcard as shown in Example 2 Then to indicate that the phone number is for a fax machine modem enter FAX in the x Field for that phone number LEVEL All passcards must be assigned a level You may wish to use a passcard level with no access privileges and which indicates that this passcard belongs to a fax machine as shown in the example Recall that passcard levels are defined on Screen 58 Passcard Level Update MAS Central Station 5 50 67 Appendix B The Fax Inteface Feature xxxvii Screen 47 Dispatching Instructions This screen may be used to include a fax machine on a call list for a subscriber account Recall that a call list is a list of contacts agencies or installers who may be contacted when azoneis tripped The call list may be displayed to CS dispatchers on the Alarm Dispatch screen and used to dial the telephone numbers shown on the call list MAS Primary Dispatch Information DC Sar HERR BIG D S SANDWICHES 4389 VALLEY VIEW BLVD 2 Page Dispatch Text 3 PERMANENT FIRE ALARM DISPATCH INSTRUCTIONS Thru CALL FD CALL SITE IF NO ANSWER NOTIFY CONTACTS CALL FD P AFAX Permit E dit PR mit Z ones D ispat
3. Performs the Renumber Fields iy Enter the code identifying the agency type Valid entries are P Police F Fire M Medical and T Patrol CODE Enter the code identifying the agency for whom the old permit applies The agency code that you enter will also be entered in the NEW AGENCY CODE field PERMIT Enter the number of the permit that you want to change 1st ACCT LAST ACCT Enter the range of accounts that will be assigned the new permit number 7 34 Utilities and Repairs MAS Central Station 5 50 67 NEW PERMIT Enter the new permit number to be assigned to the permits When you enter GO at the command line the permits assigned to the selected accounts will be renumbered Screen 397 Datalink From Flat File This new program enables you to use Datalink to upload account data from a flat file The information in the flat file will go through a redundancy program where it will update the database Datalink From Flat File EE Input Filename DATA TXT Error Filename DATA ERR Append to Existing Error File Y N Abort Processing on First Error Y N Starting Sequence Skip Previously Processed Records Y N N ext V iew Error File or GO to Begin Fields INPUT FILENAME Enter the name of the file containing the data that you want to upload to your database ERROR FILENAME Enter the name of the error file that will detail any errors that occur during the data transfer APPEND EXISTING
4. RAMONA Sequence 1 Type S M s PNG HOCKEY Name MARK SAKO Long Name Relation Phone 1 619 555 7171 x220 Note 1 WORK Phone 2 Xx Note 2 Level 1 40 Expires User Call bist s CA 92065 OWNER 1 ALL FUNCTIONS S ave N ext M ore P revious MAS Central Station 5 50 67 Disp SAKO MARK AND BRENDA M M 15710 MUSSEY GRADE ROAD 619 555 7171 619 555 2127 619 555 9837 DEI G en Inst 10 ABC ALARM SECURITY Expire User L ong CW indow CS 046L Installer 10 ABC ALARM SECURITY SH ort O verg or System Setup 3 13 DISPLAY PIC Y N When working with passcards you now have the option to display the word passcard or PIC which means Personal Identification Code to describe the passcard field or screen which you are currently using If you enter Y then PIC will replace the word passcard throughout the entire system For example Screen 46 Passcard U pdate would be renamed to PIC U pdate This option will affect all field names screen names prompts and reports that pertain to passcards ALLOW OPERATOR MESSAGING Y N This option allows to you to use the Send An Operator Message window to send a message to an operator The message will display on all of the Dispatching Screens Screen 2 8 as well as the Account Data Entry Screens Screen 42 49 You may access the message window in one of two ways by accessing an account that is being reviewed by another operato
5. You may include specific text such as Alarm Notification as well as codes to represent variable information such as a subscriber teleohone number To include variable information use the codes shown in Table 2 Each piece of information represented by a code occupies a specific amount of space on a line For example a premise phone number takes up to 12 characters or spaces on a line If you position a variable piece of information on a line and the line does not contain enough space to accommodate it the variable information may be truncated when the message is sent MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature v On each line enter the text and codes in the order and format you want them to appear on the page message When formatting a paging message you may use any of the following characters to separate the information on each line If you put one of these symbols on the first line then all of the lines of the page will be joined together into a single line Consider the following sample Alarm Notification Acct DU Name 3 KOR 30 31 This format will generate a page that resembles the following Alarm Notification A cct 11 1234 N ame SM ITH JO H N 1234 M AIN ST 11 20 97 11 34 20 2 BURG For a complete list of codes that can be entered for a page message refer to Table 2 on the following page vi Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Table 2 Page Mes
6. 5 6 i Permit E dit PR mit Z ones D ispatch G eneral L ine Chg CW indow DIE C opy N ext M ore P revious S ave O ver or DEL ete L When you have finished specifying the new line numbers enter C in the Line Chg window to execute the change The result of the line change can be seen in the following screen sample Primary Dispatch Information SE SAKO MARK AND BRENDA M M 15710 MUSSEY GRADE ROAD GENERAL Dispatch Date GENERAL DISPATCH INSTRUCTIONS HOUSE IS LOCATED 7 MILE DOWN MUSSEY GRADE ROAD DRIVEWAY IS DIRT ROAD LOCATED JUST BEFORE A BIG WHITE SLUCCO FENCE ON THE RIGHT Notice how OWNERS HAVE DOGS AND CATS lines 10 and 11 E have switched EE p Di places Permit E dit PR mit Z ones D ispatch G eneral L ine Chg CW indow DTE C opy N text M ore P revious S ave O ver or DEL ete Once the display has been updated be sure to enter S to save the new page If you do not save the updated display the line numbers will be restored to their original order when you exit the screen 4 4 Account Data Entry MAS Central Station 5 50 67 Entering Comments You may use the Comment Entry window to enter comments about a selected subscriber account Comments entered in the Comment Entry window will be logged to the subscriber s Event History The CW indow command has been added to the following screens e Al Master File Maintenance Screens Menu 40 e Screen7 Event History
7. 5 50 67 Fields Cd The account number of the subscriber or installer for which you want to set up fax machine modem information If you wish to be able to send faxes to your field technicians use the EM PLIST account PASSCODE If there is only one fax number for an account installer or employee list use FAX as the passcode for the fax machine modem If there is more than one fax number for an account the passcode for each fax number must use FAX immediately followed by a two digit number e g FAX10 If you are going to use the batch faxing option you may use the above method to specify a passcode or you may create a passcode which corresponds to the program that will send a report to theinstaller This feature is useful if you have departments that should receive specific reports and each department has a different fax machine modem By setting up a passcode with the program number for each department s fax machine modem you will ensure that the appropriate department receives the correct report To set up a batch faxing passcode enter FAX followed by the three digit number of the program which will send the report For example you may specify a passcode of FA X024 for the fax machine modem assigned to the department that should receive the Supervised Account M ail Out Report Note For moreinformation about batch faxing as well as alist of reports which may be used with the batch faxing option see page x of Appendix B
8. A new command E xtend has been added to the Place On Runaway Window which allows you to extend the amount of time an account is on runaway You may only extend the runaway status if the account has already been placed on runaway To extend the on runaway for an account that is already on runaway log event code 4220 On Runaway on Screen 2 or usethe OR command on Screen 502 The Place On Runaway Window will be displayed PLACE ON RUNAWAY oe NOUNDTE ZONE Account ALREADY on Runaway E eege O ult Or aay sxeieve vor The message A ccount ALREADY on runaway is displayed Enter E to extend the on runaway expiration date or time The zones placed on runaway and anew default runaway expiration date and time will be displayed The cursor will be positioned at the UNTIL field where you may enter anew expiration date and time After the time is entered the new expiration date and time will be logged and the runaway status will be extended Simultaneous On Test amp On Runaway A new field has been added which allows an account to be both on test and on runaway If you wish to use this option set the ALLOW SIMULTANEOUS ON TEST RUNAWAY field on Screen 101 Processing Options to Y Creating Follow ups for Out of Service Accounts Follow up events may now be created for accounts which have been placed out of service Account Lock Between Screen 2 and 502 Whenever an account is in use on Screen 502 and another user attempts to access t
9. By specifying an O in the REPORTING CODE TOTAL Y N O field the report will only the totals and not the account detail MAS Central Station 5 50 67 Reporting 6 9 Fields 10 and 11 now work in the following manner If you are printing the report for the CS account or Installer these fields are displayed as START DATE START and START DATE END and are used to specify the range of start dates for the accounts that should be included on the report If you are printing the report for deleted accounts these fields are displayed as TERM DATE START and TERM DATE END and are used to specify the range of termination dates for the accounts that should be included on the report The O N TEST N OT ON TEST B OTH field has been added You may enter O if you want to include only event activity that was received while the account on test You may enter N to include only event activity that was received while the account was not on test You may enter B to include event activity regardless of test status The L OCAL F OREIGN B OTH field has been added so that you can print event activity for account based on where the event activity was originally logged You will enter L to print only event activity that was originally logged on your current or local system You will enter F to print only event activity that was originally logged on the foreign system This might be the system that is acting as an emergency backup for your local sy
10. Enable Disable Receivers 8 4 Screen 954 Receiver Definition Update 8 4 Screen 954M MAS Concentrator Port Setup 8 4 Screen 958 CS Master Receiver Type Definition 8 7 Screen 981 Stop Receivers 8 7 Screen 990 2 Way Voice Xref Table 8 7 Redundancy Error Log 6 27 Redundancy Status Screen 7 27 Repair Event File See Event File Repair Enhanced Version Repair Expected Event File See Expected Event File Repair Repair Indexes See Miscellaneous Index Repairs Repair Zone Comment File 7 27 Report A ccount Without Expected Events New Fields 6 14 Report Menu 6 6 Reporting 6 1 Alternate Reporting Codes for Events 6 1 And Or Logic 6 1 Printing Only Totals 6 1 Screen 140 Updated CS Account Database Printout 6 6 Screen 181 Account Usage Printout 6 6 Screen 200 Report Menu 6 6 Screen 201 Short Print by Install Date 6 7 Screen 202 Short Printout by Misc Sort 6 7 Screen 205 Combined Activity Report 6 8 Screen 21 CS Account Database Printing 6 2 Screen 210 Summary A ctivity Report 6 8 Screen 222 Detailed Account Activity Printout 6 9 Screen 224 Unknown Account Activity 6 11 Screen 24 Supervised Account Mail Out Report 6 2 Screen 241 History Archive Printout 6 13 Screen 25 CS Short Printout 6 5 Screen 251 File Update Log Printout 6 13 Screen 26 Late Event Report 6 5 Screen 261 CS Non A ctivity Report 6 14 Screen 262 Report Account Without Expected Events 6 14 Screen 265 Alarm Occurren
11. Sub Cross Reference 5 27 Screen 214 Selective Alarm Status Monitor 5 29 Screen 230 Multi Location Alarm Monitor 5 29 Screen 3 Zone Event Code View 5 20 Screen 4 Permanent Schedule Maintenance 5 21 Screen 5 Timed Event Entry 5 21 Screen 7 Event History Display 5 22 Test Functions Window 5 2 Test List Window 5 4 Display Options for Alarm Buffer Screens 5 8 Disposition by Account Report 6 25 New Fields 6 25 Enable Disable Receivers 8 4 Error Log View Print 6 27 Event Code Printout 6 6 New Fields 6 6 Event Code Update 3 2 Entering Comments for Event Codes 3 3 New Fields 3 2 Setting Up Multiple Follow up Events 3 4 Setting Up Schedule On Test Feature 3 3 Setting up Sub Account Comments 3 3 Event Comments 3 3 Event File Repair Enhanced Version 7 27 Event History Display 5 22 Logging Events for Invalid Passcards 5 23 Logging Events for Tests 5 24 Logging Events for X Site Redundancy 5 24 Logging Expiration Date and Comment for Follow up Events 5 23 Logging Minutes and Priority for Partially Cleared Alarms 5 22 Logging Schedule Numbers 5 23 Viewing Event History Comments 5 23 Event History for UNKNOWN Account See Unknown Account Activity Event History View 7 8 Events Logged to History for SYSADMIN Account 7 1 Excessive Number of Signals Warning 3 11 5 9 Expected Event File Repair 7 26 Extended Zone Comments 4 14 F Fallback Location Processing 5 12 Processing Events 5
12. odify command in Screen 224 to go to the A ccount Location Definition Screen This screen is used to assign the range of accounts to the locations that will be included on the report Only those accounts that are assigned to locations using this screen will be compared against the account numbers recorded in the Event Histories for all of the UNKNOWN accounts included on the report Account Location Definition CS 0224B 1 Location 4 BREA From To From 2 A1000 3 A10000 38 4 B1000 5 B10000 40 6 C1000 7 10000 42 9 44 10 KE 46 L3 48 ILS 50 LA 52 IO 54 eae 56 23 58 25 60 Sei 62 29 64 Sui 66 33 68 25 70 Si TS d Next Gave Olten Copy Print Return 6 12 Reporting MAS Central Station 5 50 67 From this screen you may e Assign ranges of accounts to a specific location e Save the account range assignments for a specified location for future printouts of this report e Clear the account range assignments from a specified location e Copy account range assignments from another location e Printa listing of the account range assignments for the displayed location e Return to Screen 224 Unknown Account Activity Report Screen 241 History Archive Printout This report can be generated after you have used Screen 133A RC to archive your event history to optical disk This is an option that must be set up by MAS The report allows you specify a range of dates and accounts that will determine what information is included on
13. passcode Installer Pager Requests that a page message be sent to a specific pager from the installer s passcard list Screen 46 Example IPAG5 selects the pager with the passcode PAG5 from the installer s passcard list Pager Searches the account passcard list installer passcard list and employee passcard list in that order and selects the first pager xiv Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Sending a Page Message From Screen 2 Alarm Dispatch a user may request that a page message be sent You may also send a page from Screen 502 Service Guard Dispatch When a user makes a request to send a page the user may be prompted to select the message to be sent on the Alphanumeric Pager M essages Window and or to select the pager to which the message will be sent on the Page Passcard Selection Window When you make a request to send a page the event code used to make the request is logged to the selected subscriber s event history and the destination account s event history if different Fifteen minutes after you request a page the CS system will check the status of the page and record its status to the destination account s event history If the page was sent successfully event code 3993 Page Successful will be logged to the destination account s event history If the page was not sent successfully event code 3994 Page Unsuccessful will be logged to the destination accou
14. topic is discussed MAS Central Station 5 50 67 Introduction 1 1 Introduction 1 2 MAS Central Station 5 50 67 Chapter 2 Global Features MASterMind Interface MAS new billing and service application now interfaces with the Central Station 5 50 product MASterMind aclient server application that runs on several platforms allows for an alternative method to input account data for your customers and sites as well as specify alarm monitoring information such as zones dispatch pages contacts call lists and schedules The information entered in MA SterMind will automatically interface with the Central Station 5 50 product where all of the alarm dispatching and signal processing will occur MASterM ind also enables you to create contracts and set up recurring billing manage your Accounts Receivable and process collections and create records for service and installation jobs Main Menu Security Only users with a security access level of 0 zero will be able to access the operating system from the Main Menu When you access the operating system the b32 prompt displays For information on setting up system security and user access refer to pages 9 56 through 9 61 in the Central Station Instruction M anual Unlimited Zone Comments The maximum number of zone comments that can be stored by the system has been increased from 3 4 million to over 50 million Increased Users More than 510 users may be on the system now MAS
15. 100 300 00 01 00 301 500 00 01 30 501 1000 00 01 45 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 For events of a specific priority or within a range of priorities define the maximum amount of time an event may remain in the Alarm Queue without being re routed to the Fallback Location COMIDAUYBWNHE it If the event is not accessed by an operator and the maximum time A is exceeded the alarm will be re routed to the Fallback Location Stave Or N ext 5 12 Dispatching MAS Central Station 5 50 67 H H User Location Profile Update cs 064 Screen 64 U ser Location Profile User AAAND 2 Name ROBERT ANDERSON 7 Autofeed Y N T Y 8 Acct Rel Warn N U pdate Dispatch Loc 1 LOS ANGELES 9 Fallback Loc 10 FALLBACK LOCATION New Acct Def Loc 1 LOS ANGELES 10 Remote Dual Access User N Operator Type D DISPATCH 11 Company ID g o Dispatch Que ALL PRIORITIES T2 Sec rity ID Assign the appropriate fallback Database Locations Allowed AR SARO EL LS La location to each user x ST Pres ask 28 29 20 SE 41 42 43 48 49 50 51 6150263 69 Se TOTII 8182283 eh Ett ITLL A llow isallow N ext S ave een i j CS Location File Update Page 1 cs 061 On Scr 61 CS Location File c Description Area Cd Regular Alternate Fallback MM Edit U pdate LOS ANGELES 310 IS 5 Th ei SAN FRANCISCO Create a fallback location MIDHHRWNEO Assign the fallback location to the appropriate regular locations FALLBACK LOCATIO
16. 1000 9999 29 JE Sul i 33 Ze 35 17 Si 19 39 2al 41 29 43 25 45 ZS 47 R eturn or GO Fields 1 3 allow you to determine whether you want to download records for agencies installers locations The OTHER FILES field allows you to determine whether you want to download records event codes holidays UL codes residential types and titles OOS categories permit types and passcard leves The ACCOUNT HISTORY field allows to determine whether you want to download account history files and you may specify the date range that will determine the history that is downloaded The ACCOUNT DATA field allows you to determine whether you want to download specific information for the accounts such as general information from Screen 42 mail to addresses account common overflow schedules dispatch pages zones permits and passcards If you enter Y then the data for the accounts assigned to the range s of installers specified in fields 9 through 47 will be downloaded to the webserver MAS Central Station 5 50 67 Utilities and Repairs 7 33 Screen 375 Permit Agency Renumber This screen is used to renumber for one or more accounts This feature is useful if you have to assign new permit numbers to a large number of accounts who are assigned to a specific agency 09 18 00 Permit Agency Renumber New Agency Agency New Ty Code Permit sic NCCI Last Acct Code Permit 619 1234 11 2000 11 3000 619 8578 N ext or GO
17. 4 16 Screen 46S Account Passcard Maintenance 4 19 Screen 47 Primary Dispatch Instructions 4 20 Screen 48 Overflow Maintenance 4 22 Screen 49 Permit Update 4 23 Setting Up Scheduled Alarms 4 6 Account Data Security 45 Account Deletion Request 7 3 Marking Accounts for Deletion 7 3 Re activating Accounts Marked for Deletion 7 5 Account Master File and Activity Deletion 7 6 Account Names Creating Titles See Residential Account Titles Account Passcard Maintenance 4 19 Account Release Warning 5 8 Account Rename 7 13 Account Update 4 10 Assigning Common Overflow to Accounts 4 11 Defaulting OOS Category for N ew Accounts 4 12 Entering ALT IDs for MASlink 4 11 Formatting Account Name Data Entry 4 10 Formatting and Validating Phone Numbers 4 10 Formatting the Address Key 4 12 New Commands 4 13 Placing Accounts Out of Service 4 12 Requesting CRF Letters 4 13 Setting Up After Hours Timer Tests 4 12 Account Usage Printout 6 6 Additional Passcard Information 5 7 After Hours Timer Test 4 12 After Hours Timer Tests 5 6 Agency Update 3 4 Phone N umber Formatting 3 4 Alarm Buffer Screens Screen 14 Alarm Status Monitor 5 26 Screen 214 Selective Alarm Status Monitor 5 29 Screen 230 Multi Location Monitor 5 29 Alarm Dispatch 5 15 Extending the Length of Runaway 5 18 Locking Accounts Between Screen 2 and 502 5 18 Moving to the Service Dispatch Screen 5 19 New Commands 5 15 5 16 N ew Features
18. 54 Installer U pdate Then on Screen 46 set up the information for the installer s pager When an installer is assigned to an account all pagers set up for the installer will also be valid for that account e To be able to send messages to your field technicians select the EM PLIST account on Screen 46 then set up the information for each technician s pager If you set up pagers for the EM PLIST account these pagers will be valid for selection every time you create a page request regardless of the account for which you are generating the page The pagers you define for subscribers and installers may beincluded when you define subscriber call lists on Screen 47 Primary Dispatch Information x Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Screen Ap Passcard Update Example 1 a cs 100 S BIG ALARM INSTALLATION CO 123 CORPORATE PARK DR IRVINE CAME Sala aA Sequence 100 Type S M S Passcode PAG4 Name ALPHA PAGER Long Name MIKE MURRAY Relation Phone 1 918004353582 x PAGE Note 1 3428 Phone 2 Note 2 Level 1 40 15 ALPHA PAGER Expires User Call Lists S ave N ext M ore P revious Example 2 GC EE HE S BIG D S SANDWICHES 4389 VALLEY VIEW BLVD ADDR 2 CYPRESS Sequence 600 Type S M S Passcode BALONEY Name ALPHA PAGER Long Name DELORES OLSEN Relation Phone 1 Note 1 Phone 2 714 555 2000 x PAGE Note 2 1234 Level 1 40 1 ALL PRIVILEDGES Expires User Call Lists CA rz 714 555 10
19. Account 4 9 Logging Data Changes to Subscriber History 4 9 Passcard Retained as You Move Between SCreenss ENNEN 4 9 Screen 41 SiteSub Account Maintenance 4 9 Screen 42 Account lee EC 4 10 Screen 43 Zone Event Code Update 4 14 Screen 44 Permanent Schedule Maintenance AEN 4 15 Screen 44A Holiday List lee CN 4 15 Screen 45 Mail to Address Update 4 15 Screen 46 Passcard Tele EEN 4 16 Passcard Lookup WINAGOW ere Ee GSA oe i EE ak oe ea Ee 4 18 Screen 46S Account Passcard Maintenance 4 19 Screen 47 Primary Dispatch Instructionms ENEE 4 20 Screen 48 Overflow Maintenance AEN 4 22 Screen 49 Permit Update niisiis aire ia a eed rede a 4 23 Screen 242 ee ef e e KEE 4 23 Chapter 5 Dispatching Operator Action WiNdOW EEN dee a 51 Scheduling Zones to be ON EEN 51 Multiple Tests for a Single Account 5 4 TEESE TSE WIN e EE 5 4 Clear Test Wind UE 5 5 After FOurs Timer Kesini Enna EE 5 6 Scheduled Alarm ProceSSinG csscscscsseceseeeeesececeseseseseseseseseeseeececeeeeeeeeasasasseseaenenenenatatataeeneneeeeeeeteees 5 6 Additional Passcard Intforrmetion ENEE 5 7 Account Release Warning iiini siinii tiiti iaa eridi a a eiaeiiai ar ii Tiia 5 8 New Display Options for Alarm Buffer Gcreenmg AEN 58 Excessive Number of Giopals EEN 5 9 Passcard Information Retained as YOU Move Between GcCreems EE 59 Fax Server Status Checked A Utomati Cally EEN 5 9 Generating Service TICK E 5 9 Delayed Alarm Opt ON veer Heese toes at deen ce ceed
20. Dispatch Send An Operator Message 1 CRT 321 DIANA ALATORE Phone 7800 2 MSG THE CUSTOMER IS ON THE PHONE PLEASE RELEASE ACCT 3 A IN USE B CALL ME Cs IDS E ae AVN ere Oar CRT Enter the number of the CRT for the operator to whom you are sending the message You may enter a comma to display a lookup window that lists the operators and their corresponding CRT numbers 2 2 System Setup MAS Central Station 5 50 67 PHONE The phone extension of the operator to whom the message will be sent This information automatically displays when you select an operator MSG You may typea customized message to the operator or you may select one of the predefined messages A E listed at the bottom of the window To select a predefined message you must move your cursor to the command line and enter the code A E that corresponds to the predefined message Predefined messages are set up using Screen 184 O perator Default M essage M aintenance which is documented in Chapter 2 System Setup of this manual When you send a message to the operator a window will display on their terminal indicating that a message has been sent Hei she must enter ACK to acknowledge the receipt of the message Installer Numbers Installer numbers have been increased from 6 digits to 9 digits maximum 999999999 This feature affects all screens where installer numbers are entered displayed or printed For information on setting up installers
21. Event History for the SYSADMIN account PD MODEM DISPATCH EVENT CODE This field has been added so that you can specifiy the event code that will be logged when the police department is dispatched via modem This feature works in conjunction with the 6 and 7 function key assignments that you can create in Screen 104 Function Key Assignment Update When this event code is logged to a site s history there is a corresponding comment which is hardcoded into the 6 and 7 function key assignments that is also logged to indicate if the modem call was successful or unsuccessful For more information on creating function key assignments refer to page 7 52 in the Central Station Instruction M anual FD MODEM DISPATCH EVENT CODE This field has been added so that you can specifiy the event code that will be logged when the fire department is dispatched via modem This feature works in conjunction with the 6 and 7 function key assignments that you can create in Screen 104 Function Key Assignment Update When this event code is logged to a site s history there is a corresponding comment which is hardcoded into the 6 and 7 function key assignments that is also logged to indicate if the modem call was successful or unsuccessful For more information on creating function key assignments refer to page 7 52 in the Central Station Instruction M anual 3 16 System Setup MAS Central Station 5 50 67 LONG ZONE COMMENTSDISPLAY L R This option
22. Homer Mr Mrs would be SMITHHOMER For commercial accounts the NKEY will include the first 10 characters entered in the name field In addition all punctuation and spaces will be removed from the name For example the NKEY for A BC Electronics would be ABCELECTRO Phone Number Validation and Formatting If you have Y entered in the VALIDATE FORMAT PH Ze ON CS042 46 field in Screen 101 Processing Options then 10 digit phone numbers will be validated and formatted When you enter a 10 digit phone number the system first validates the number of digits and then automatically formats it by inserting dashes If you enter a phone number less than 10 digits it will not be accepted as a valid entry If you enter a phone number that is greater than 10 digits the entry will not be formatted 4 10 Account Data Entry M AS Central Station 5 50 67 MASlink ALT IDs If you are using MASlink the ALTID field can only be changed by the Host Central Station When a MASlink RPC initially creates a new account an alternate D may be entered for the account by the MASlink RPC However once the account has been set up in the Host Central Station the alternate ID can only be modified in Screen 42 by the Host Central Station Assigning Common Overflow to an Account The cFLo field which allowed you to assign one page of common overflow information to an account has been removed from Screen 42 Account Update Now more than one common overflow page ma
23. M aster File Maintenance M enu 4967 Overflow Added 4981 Passcard A dded 4968 Overflow Changed 4982 Passcard Changed 4969 Overflow Deleted 4983 Passcard Deleted 4970 Account Added 4984 Zone Disp Added 4971 Account Changed 4985 Zone Disp Changed 4972 Zone A dded 4986 Zone Disp Deleted 4973 Zone Changed 4987 Common Oflo Added 4974 Zone Deleted 4988 Common Oflo Changed 4975 Zone Comment A dded 4989 Common Oflo Deleted 4976 Zone Comment Changed 4990 Permit Conn Added 4977 Zone Comment Deleted 4991 Permit Conn Changed 4978 Schedule A dded 4992 Permit Conn Deleted 4979 Schedule Changed 4993 Mail to Added 4980 Schedule Deleted 4994 Mail to Changed 4995 Mail to Deleted A sample history event is shown below Event History Display Ca O07 001 0007 VLADIC LISA Dispatch Code 003 0007 1029 REDONDO AS Ors ELE TORZS Zn Date Time Trans Acct Op Code Descr 08 19 94 09 58 22 COMMENT ADR1 1029 REDONDO 08 19 94 09 58 22 AND 4971 ACCOUNT CHANGED 08719794 09 57 242 AND 4970 ACCOUNT ADDED 3 8 System Setup MAS Central Station 5 50 67 In the sample event the message ACCOUNT CHANGED along with the message 2nd in the ZN OP column indicates that a secondary account has been deleted New Display Options for Alarm Buffer Screens New options are available which allow you to display the account number and name of an account in alarm on the Alarm Buffer screens in blinking reverse video underlined dim or normal text based on the alarm
24. TCP system name LrgConf_pc TCP socket 4568 d Save or Meet In the SYBASE field you will indicate the type of connection that B32 will make with MASterM ind Enter Y to indicate that B32 will be directly connected to the Sybase or Oracle server for MASterMind Enter T to indicate that B32 will connect to MASterM ind using and NT server and TCP IP Enter N to indicate that B32 will not be connecting to MASterM ind Fields 2 through 6 will only be used if B32 is connecting directly to the Sybase or Oracle server These will be set by representatives at MAS Fields 7 and 8 will only be used if B32 is connecting to an NT server using TCP IP Again these will beset by aMAS representative MAS Central Station 5 50 67 Utilities and Repairs 7 31 Screen 335 B32 gt Webserver Network Definition This screen is used to define the communications network for the interface between B32 Monitoring and the M A Sweb server if you have purchased the MA Sweb product This screen will beset up by a representative from MAS For moreinformation on this screen or on the MA Sweb product contact your MAS representative B32 gt Webserver Network Definition EE Sybase Y T N T Sybase Server 3 Database User 5 Password This system name TCP system name TCP socket Installer Ranges Start Through Through 9 999999999 ak de 1 lr 19 21 23 25 DT D ownload or S ave In the SYBASE field you will indicate the type of connection that B3
25. Window Vrfy Close Window Vrfy 6 Early 0 Early N the dosing event TORRANCE CA 90503 8 Late code will be logged 14 Comment REFRIGERATOR DOOR SCHEDULE to the subscriber s 5 Day Cele account Pierm T emp H dys V acn M ore N ext O ver S ave or When using these types of schedules you may apply many of the same scheduling functions as you would regular schedules For example you may create temporary schedules to override the permanent schedules If the account has a holiday schedule that schedule will also effect this schedule Operator actions such as Advanced Irregular Setup event code 4850 and Advanced Open Setup event code 4815 will effect this schedule 4 8 Account Data Entry MAS Central Station 5 50 67 Assigning Agency Dispatching Permits to an Account For each account you may enter up to two permits for each of the four types of agencies Permits may be assigned both to master accounts and to subaccounts You may set up permits on the following screens e Screen 42 Account Update e Screen 47 Primary Dispatch U pdate e Screen 49 Permit Update Logging Data Changes to Subscriber History Three methods are now available for tracking changes made to customer account information For more information refer to the changes described for Screen 101 Processing Options in the System Setup section of this release notice Passcard Retained as You Move Between Screens Whenever you
26. a new priority If no new alarms for different zones are received during that time the alarm will automatically be fully cleared If an new alarm for a different zone is received during that time the suppressed alarm will resume the priority of the new alarm To suppress an alarm access the alarm on Screen 2 Alarm Dispatch and log event code 4607 The alarm will be assigned the priority you defined in the ALARM CLEAR SUPPRESS PRIORITY field on Screen 101 Processing Options and will remain suppressed for the number of minutes you defined in the ALARM CLEAR SUPPRESS PRIORITY field on Screen 101 Status Change Notification for Subaccounts If you access an alarm for a subaccount on Screen 2 Alarm Dispatch and an additional alarm is received for the master account or another subaccount related to the original subaccount the message STATUS CHANGED is displayed above the command line and a warning tone may sound Moving to the Service Dispatch Screen A new command SD has been added which allows you to move quickly between Screen 2 Alarm Dispatch and Screen 502 Service Dispatch while retaining the selected subscriber s account number MAS Central Station 5 50 67 Dispatching 5 19 Partial Clear with Auto Resume Feature A new event code 4609 may now be logged to partially clear an alarm and have it resume a specific priority after a set period of time Alarm Status Clear CALLING CONTACTS USE PHONE 2 New Priority 200 IS L
27. a schedule number between 90 and 97 5 Theopening event codes that you enter in this screen must correspond to the opening event code you just entered in Screen 43 Zone Event Code U pdate The opening event code for the will goin theocp field The closing event code will go in thecco field 6 You must set the Late flag field 3 for the opening event code to I late events are ignored You must set the Late flag field 5 for the closing event code to V late events are displayed in screen 12 Late Event View 7 Do not specify any information for the Early or Late O pen Windows Enter Y in the vrry field for the Early Open Window to have the system verify whether the opening event was received within the schedule or whether it was received early An alarm will be generated if the opening event is received early Enter N in the very field for the Late Open Window 8 Do not specify any information for the Early Close Window Enter N in thevr ry field for the early close window 9 You will usethe Late Close Window to specify the amount of time that may occur between the time the opening event is received and the time the restoral is expected For example if you enter 15 the restoral will be expected within 15 minutes after the opening event has been received Each time an opening event is logged the system will set up an expected restoral event to occur within the amount of time you specify in the Late Close Window Enter Y in the vrR
28. access a data entry screen you may be prompted to enter a subscriber s passcard Previously if you moved from one data entry screen to another using the same subscriber s account you were required to re enter the subscriber s passcard This feature has been changed as follows if you access a data entry screen and enter the subscriber s passcard at the Passcard prompt you will not be prompted to enter the subscriber s passcard again if you move to another data entry screen using the shortcut commands e g SC to move to Screen 44 Schedule U pdate or G to move to Screen 42 Account U pdate Screen 41 Site Sub Account Maintenance The D isconnect command has been added so you can disconnect a subaccount from its master site account When you use this command the following prompt displays MOVE HISTORY Y N If you enter Y those events belonging to the subaccount will be removed from the event history of the master site account and added to the subaccount s event history When a subaccount is disconnected a DISCONNECT FROM SITE event will be logged to the event history for the subaccount Subaccounts that are currently in alarm may not be disconnected MAS Central Station 5 50 67 Account DataEntry 4 9 Screen 42 Account Update For more information on setting up and modifying accounts refer to pages 4 3 through 4 15 in the Central Station Instruction M anual Account Name Data Entry To aid in consistent data
29. access level 6 subscriber access to terminal 333 Anyone who signed onto to terminal 333 would be retricted to security access level 6 when viewing screens 2 8 Screen 67 VRT Action Event Code Entry View This is anew screen which allows you to enter event codes that are used by the VRT II VRT event codes must be between the range 3000 3999 If you enter a code outside that range the system will not accept it as a valid entry Refer to your VRT II manual for more information about this screen MAS Central Station 5 50 67 System Setup 3 7 Screen 101 Processing Options For more information on the processing options refer to pages 3 40 through 3 54 in the Central Station Instruction M anual Logging Data Changes to Subscriber History Three methods may now be used to track changes made to customer account information Enter U in DATABASE CHG field if you wish to record changes made to customer account information to Screen 251 File U pdate Log Printout only Enter H in this field if you wish to log the event codes listed below to track the time and person responsible for changes made to customer account information only Enter B in this field if you want to record account changes to both the File Log Update Printout and to customer history using the event codes listed below If you choose option H or B the following event codes will be automatically logged whenever account information is changed on the screens available from the
30. account and its associated history from the CS system This process is not redundant Follow the steps below to delete account information and history from your CS system 1 Access Screen 115 Account and Activity Deletion 2 TheAccount and Activity Deletion screen is displayed Account Master File And Activity Deletion Sea RS 1 Beg Account FIRST End Account LAST Cutoff Date 07 31 95 Print Only Print amp Delete PO PD Detail Print Y N Summary Print Y N One Account Per Page Y N 3 In the BEG ACCOUNT and END ACCOUNT fields enter the original CS account numbers of the accounts you want to delete In ordered to be deleted an account must have been scheduled for deletion using Screen 114 Account D dee Request To delete all accounts which have been scheduled for deletion press Enter at each of these fields to accept the default values of FIRST and LAST 4 Accounts with a TERM DATE from Screen 114 that is earlier than the date you enter in the CUTOFF DATE field on Screen 115 will be deleted 5 If you wish to retain the account information and history for tilde accounts you should enter a date that reflects the number of months history you want to retain on your CS system For example if today is June 1 1996 and you wanted to retain account history for one year enter a CUTOFF DATE of June 1 1995 7 6 Utilities and Repairs MAS Central Station 5 50 67 6 IN PRINT ONLY PRINT amp DELETE indicate w
31. allows you to determine which side of the screen you want extended zone comments to display on Screen 2 Alarm Dispatch Enter L to have them display on the left side Enter R to have them display on the right side Extended zone comments are displayed by entering the new DZ command at the command line on Screen 2 Extended zone comments are created on Screen 47 Primary Dispatch Information and linked to zones using the new G ZP command in the COMMENT field on Screen 43 Zone Event Code U pdate For more information refer to Screen 43 SYSTEM A B FOR CSO172 This option allows you to restrict use of Screen 172 CS Number Assignment so that it can only accessed on either theA or B system This screen is used to assign deassign a group of CS numbers to an installer By restricting which system where this screen can be accessed you can prevent the possibility of redundancy errors due to duplicate assignments cs002 PASSCARD VIEW LEVEL This option allow you to restrict users from view the passcode in the Passcard Lookup window that is accessed from Screen 2 Alarm Dispatch All users who user level is equal to or greater than the user level you specify in this field will not be able to view the passcodes displayed in the P asscard Lookup window MAX SVC JOB HIST MONTHS This option allows you to specify a maximum number of months that the system should retain service job history NO OPER COMM LOGGED ACCT IN USE This option allows
32. an account should only be included on the report if it falls within all of the specified selection ranges Entering O will specify that an account should be included on the report if it falls within at least one of the specified selection ranges Print Totals Only An option has been added to the following reports which allows you to print report totals and subtotals without printing details for the report Screen 204 Excessive Activity Report Screen 205 Combined Activity Report Screen 210 Summary Activity Report Screen 283 False Dispatch Tracking Report Screen 295 Daily Event Count Printout Work Order Number Fields An option in Screen 101 Processing Options allows you to customize the name of work order number fields that are displayed and printed throughout the entire system If a report has selection or sort fidds for work order numbers then the names of those fields will reflect the field name specified in Screen 101 MAS Central Station 5 50 67 Reporting 6 1 Screen 21 CS Account Database Printout For more information on this screen refer to pages 8 3 through 8 4 in the Central Station Instruction M anual If you are using the option to fax changes made to an account immediately to the installer assigned to the account this report is one of the reports that will be faxed For more information on the feature for Faxing Real Time Data Changes to Installers see Chapter 4 Account Data Entry in this manual The ONLY ACCTSW
33. ars 2 10 15 96 10 51 33 COMMENT 14 If you are automatically paging test results to service technicians the system now logs an additional comments listing the parameters in which test results will be paged to the service technician For example test results may be paged to the technician every five minutes for 30 minutes The comment will be logged as follows IAPs OIII S COP 4210 ON TEST ang 2 1AW 1 9 9 7 209339 38 COMMENT 111997 935 111997 1035 11 19 97 09 39 38 COMMENT TEST ALL BOTH 11 19 97 09 39 38 COMMENT RESULTS 5 MIN 30 MIN For more information on the paging feature refer to Appendix A at the end of this document Screen 10 Cross Reference Guide For more information on this screen refer to pages 5 40 and 6 46 in the Central Station Instruction Manual You may now search for CS accounts based on their Telco lease line numbers The T Lco Field has been added to the search criteria A TELCO may be assigned to an account on Screen 42 Account U pdate Also when using aname to search for account the system will remove the spaces and punctuation that were entered in the name if you are currently using the option that formats account name data entry If you want the spaces and punctuation to be considered in the name search you must enter a comma as the last character of the name If you currently are not using any editing rules for the account name data entry and wish to do so you must contact MAS to have thi
34. changes made only to the account data will always be sent Most of the information that is sent is account specific For example if you specified that you wanted to send the history file only the history of the accounts that fall within the ranges you specify will be sent by the remote system However if you are sending up table files such as events agencies installers and users then that information is not account specific and will be sent regardless of the account number range you specify ACCOUNT RANGESTO BE SENT START CS END CS Enter the range of CS accounts that will be sent the remote system You may enter up to 10 ranges of accounts C LEAR S AVE OR N EXT You may enter the line number that you want to modify or you may enter C followed by the line number you want to clear for example C7 This entry is only applicable to lines 5 14 You may also enter S to save any changes you make to this screen or you may enter N to move to the first HOST PREFIX field 7 30 Utilities and Repairs MAS Central Station 5 50 67 Screen 334 B32 gt MASterMind Network Definition This screen is used to define the communications network for the interface between B32 Monitoring and MASterMind This screen will beset up by arepresentative from MAS For more information contact your MAS representative B32 gt Mastermind Network Definition CS 0334 Sybase Y T N T Sybase Server 3 Database User 5 Password This system name
35. e Setting up Information for Fax Machines Modems e Sending Faxes e Fax Interface System Administration Requirements for Using the Fax Interface Feature Hardware Requirements A Multitech modem with a baud rate of 9600 or greater is required to use the Fax Interface Software Requirements The Fax Interface Feature may be used with CS version 5 50 11 or greater In addition the third party software application VSI FA X must be installed on your primary alarm monitoring system The VSI FAX software is not redundant If you wish to be able to fax from both the A and B machine VSI FAX must be installed on both machines A software license for VSI FAX will be required for each machine MAS Central Station 5 50 67 Appendix B The Fax Inteface Feature xxvii Preparing Your CS System for the Fax Interface Feature To prepare your system for using the Fax feature perform the following steps 1 Verify that your CS system includes all event codes used with the Fax feature shown in Table 1 You may print or view a list of event codes using Screen 71 Event Code Printout Table 1 Event Codes Used by the Fax Process Event Code Event Code Fax Successful Fax Alarm Detail Fax Unsuccessful Fax Account Activity Late Fax Confirmation Fax Account Database Reschedule Fax Confirm Fax Test Results Clear Fax Confirm Fax Misc Report On Screen 51 Event Code Update the EQUIVALENT RESCODE field for these event codes must be 4620 462
36. entry of account names an option is now available to define the format of the names that are entered If you currently are not using any editing rules for the account name data entry and wish to do so you must contact MAS to have this option set and convert your existing account name keys into the new formats When the option is set by MAS you will have access to the following screens which you can use to affect the account name entry for future accounts 1 On Screen 183 Residential Account Titles set up a list of titles such as Mr Ms Mr Mrs that may be used as part of a customer s name on Screen 42 Account Update 2 On Screen 182 Residential Type D efinition set up a list of account types that are used for residential accounts An account type may be any value between 0 and 9 and between A and Z When an account is entered on Screen 42 assign the appropriate account type residential or commercial to the account The account type determines the format that must be used for the name e Commercial account names may be entered in any format e Residential account names must be entered in the format LAST NAME FIRST NAME TITLE A warning message is displayed if the residential name is not entered in the above format The NKEY is created using the information entered for the customer s name For residential accounts the NKEY will include the first 10 characters entered in the name field For example the NKEY for Smith
37. event code that will be logged to a fax recipient s account whenever a fax is not sent successfully MAS Central Station 5 50 67 Appendix B TheFax Inteface Feature xxix AUTO SEND Y indicates that whenever a user makes a request to send a fax associated with this cover page the CS system will immediately attempt to send the fax to the first fax machine modem for the account installer or employee list The CS system first checks the selected subscriber account for a fax machine modem If noneis found the CS system checks the account for the installer assigned to the se ected subscriber account Finally if no fax machine modem is found for the subscriber or installer account the CS system checks the EMPLIST account N indicates that whenever a user requests to send a fax associated with this cover page the CS system will prompt the user to select the fax machine modem to which the report will be sent The user will also be prompted to enter comments that will be printed on the cover page RETRYS The maximum number of times the CS system will attempt to send a fax associated with this cover page If the CS system attempts to send a fax the maximum number of times and is unsuccessful the NOT SENT CD is logged to the fax recipient s account A late event or alarm may also be generated depending on the response code assigned to the event code used as the NOT SENT CD CONFIRM REQ Y indicates that the fax recipient is requi
38. for redundancy to be re established Those machines using X site or C redundancy can also continue processing You should only specify Y if the system will be truly down eg for hardware maintenance or backup There must not be any users making changes on that system Screen 931 Start Receivers Startlog Receivers will be started more quickly This improvement applies to DG U X based systems only The locking server will remain active after a startlog This correction applies to DG UX based systems only MAS Central Station Supplement 5 50 67 Receivers Redundancy 8 3 Screen 952 Enable Disable Receivers When using Datalink which may include the Sybase link from MASterMind you may now view information for the last transaction received via Datalink For each transaction you will see the sequence number of the last transaction processed by B32 from the remote computer and the date and time the transaction was processed This information display in the new LAST TRANSACTION INFO field For more information on this screen refer to pages B 15 through B 16 in the Central Station Instruction M anual Screen 954 Receiver Definition Update For more information on this screen refer to pages B 7 through B 11 in the Central Station Instruction M anual When you delete a receiver the system now recomputes the RPI numbers correctly After you run Screen 956 CS Generation and Restore the processing errors on Screen 31 Backgrou
39. for accounts or agencies based on a specific phone number When you enter a phone number in the PHONE field you may enter the last 7 digits of the phone number without the area code or you may enter the whole phone number with the area code You do not need to format the phone number with dashes spaces or parentheses The system will search account phone numbers passcard phone numbers and agency phone numbers If more than one account has been assigned the specified phone number then the Phone Cross Reference lookup window will display where you can select the correct account For example if you have entered the phone number without the area code then that same phone may exist in different accounts but with a different area code In the Phone Cross Reference lookup window an asterisk will display next the account number if an account is currently in alarm When you select an account or agency summary information will display on Screen 1 03 19 98 13 41 Phone Cross Reference 03 19 98 13 41 CS 001 Phone Number 5551234 555 1234 11 1234 LECeCRORUBNET INFO Cep 11 1234 S Installer 101010 SMITH MITCH AND BELINDA BR 0 0000 INSTALLER REQUIRES 24 15710 MUSSEY GRADE ROAD Type R HOUR NOTICE BEFORE Specl RESPONDING TO SERVICE RAMONA CA 92065 CALLS UDF1 UDF2 SType 1 RS N En Xt 0 0 MTyp TMB Map H4 M aster Pass D isp G en H istory S ervice A gency N ext Command Line Options M ASTER PASS Enter M to go Screen 19 M as
40. hha eea anat hae aana aiana 5 10 Multiple Follow up Events 5 10 Fallback Location Broceeslmg ENEE 5 12 Steet Main MEN en aan teed ciel arga e e ae aa et ees 5 14 Screen 1 Phone Cross Reeremce REENEN EEN 5 14 Screan 2 Alarm D Spa O e e GE SEENEN 5 15 Screen 3 Zone Event Code VIEW cecccccscsssssscscssssesescsececsesesacsesececsssesassusecesassesavensesesassnsavensesees 5 20 Screen 4 Permanent Schedule Maintenance EEN 5 21 Screen 5 Timed Event ENY EEN 5 21 Screen 7 Event History Display EEN 5 22 Screen 10 Cross Reference Guide ccccccsssssssesssssssssssssesescecsssesavsesesecsssesavsesesesassesaveesesesassesarensesaeas 5 25 Screen 13 Follow up Inquiry ENEE 5 26 Screen 14 Alarm Status Monitor REENEN 5 26 Screen 19 Master Passcard View 5 27 Screen 20 Site Sub Cross REFErENCe cssesssssssssscssssssssesscecsssesassesecessssesassesesesassesavscsesesaesesaversesasas 5 27 Screen 185 Delayed Alarm Maintenance REENEN 5 28 Screen 214 Selective Alarm Status Monttor REENEN 5 29 Screen 230 Multi Location Alarm Monitor 5 29 M AS Central Station 5 50 67 Chapter 6 Reporting Alternate Reporting Codes for Event CodeS EEN 6 1 Aind Or LOQ SE 61 gilt Kee er Alte het eh te ee a oi ae ieee it ae Pelee Ble eee 6 1 Work Order Number Fields eegne ctec terteeedechdvee vents aanren candace eben aannaaien ha Sai ste 6 1 Screen 21 CSAccount Database Printout ANNE 6 2 Screen 24 Supervised Account M ail Out Report 6 2 Screen 25 CS Shor
41. holidays that you can assign to the subscriber Screen 45 Mail to Address Update For more information on this screen refer to page 6 42 in the Central Station Instruction M anual You may now modify the seq field to change or reorder the sequence numbers for the addresses you have created for an account When you request that a mail to address be deleted by typing DELETE at the command line the message Confirm will be displayed MAS Central Station 5 50 67 Account Data Entry 4 15 Screen Ap Passcard Update For additional information on creating and modifying passcards refer to page 4 27 through 4 42 in the Central Station Instruction M anual Automatic Passcode Generation If you use the automatic passcode assignment feature to generate random passcodes for your subscriber accounts you may now assign the leading character s of the passcode and generate the rest of the passcode automatically To use this feature e Inthe OF CHARACTERS FOR NEW PASSCARD on Screen 101 enter the total number of characters each passcode will contain e When you enter a new passcode on Screen 46 enter the leading character s you want to assign to the passcode then to generate the remainder of the code automatically enter a plus sign e The remaining characters of the passcode will be generated automatically when the passcard is saved Phone Number Validation and Formatting If you haveY entered in the VALIDATE FORMAT PH Ze ON CS
42. in Screen 47 Primary Dispatch Information For more information see Appendix A at the end of this document 6 You may view the arm disarm status of a site by entering AD This command will take you to the A rm D isarm Status V iew window where you can view whether the site is currently armed or disarmed TheArm D isarm Status V iew window will show you the event code used to arm or disarm the site the schedule associated with the arm disarm event and the corresponding zone comment 7 You may now enter DZ to view the extended zone comments for a zone that has been tripped You will know whether a zone has extended comments assigned to it based on the ZONE COMMENT field If ZP is listed as the zone comment then a page of dispatch instructions has been created to provide extra comments for the zone will be the page of dispatch instructions used for the comments The DZ command will display the comments for the top priority alarm If there are additional zones in alarm you may enter DZ to view the comments where is the line number of the alarm 5 16 Dispatching MAS Central Station 5 50 67 Setting up ATI Tests If you are setting up the next ATI test for an account the NEXT ATI field will now display Previously this field was called the NEXT TEST field If you are setting up a secondary ATI test for an account the SECONDARY ATI field will now display Previously this field was called the SECONDARY field If you are cleari
43. letter format you want generated for the customers included on this report Field 12 ADDRESS FROM ACCOUNT Y N has been added so that you can determine whether you want the address from Screen 42 Account Update to be printed on the report even if there are our multiple mail addresses set up for the account The M ODIFY LETTER command line option may only be used by those users whose access level is set to Oor 1 The following command line options have been added to the screen SAVE You may enter S to save the sort and search criteria that you have specified for the report When you access this report the screen will display the report criteria that was last saved D EFAULT You may enter D to display the default report criteria This option is useful if you have accessed the screen and the report criteria that displays is the one that was last saved rather than the default report criteria 6 18 Reporting MAS Central Station 5 50 67 Defining the Account Information on a CFR Letter Update CFR Form Letter CS 029 LE CFR 4 Description RESIDENTIAL SUBSCRIBER UPDATE LETTER 1 DEAR CUSTOMER FOLLOWING IS UPDATED INFORMATION FOR YOUR ACCOUNT PLEASE TAKE A MOMENT TO VERIFY THAT IT IS CORRECT 1 4 5 6 IF ANY OF THE INFORMATION IS CORRECT PLEASE CONTACT OUR CUSTOMER SERVICE DEPARMENT AT 800 555 3800 SINCERELY HENRY NGUYEN CUSTOMER SERVICE VO OO JO GAMM AO wO DOHA U GA bM C ode View N ext P a
44. match the PASS LEVEL value the user will not be able to edit the account s information MAS Central Station 5 50 67 Account Data Entry 4 5 Scheduled Alarm Processing A feature is now available for you to create a different type of schedule for opening and closing events With this schedule you may specify the allowable increments of time that can occur between the opening and closing events before the account goes into alarm For example you may have a refrigerator door that is opened and closed many times during the day However you may not want that refrigerator door to be opened for more than 15 minutes at atime With this new scheduling feature you will set up the days during which the refrigerator door can be opened and closed just as you would with a standard schedule But you will use the late close window to specify the increment of time that the refrigerator door can be opened before it has to be closed For this example you would enter 15 minutes in the late close window MAS recommends that you assign a restoral to the opening event code in Screen 43 Zone Event CodeU pdate When the opening event code is received by the system the restoral event will be expected before the time specified in the late close window expires If the restoral is not received within the appropriate amount of time the late event code assigned to the closing event code on the schedule is logged to the subscriber s account Event Code Requirements
45. passcard phone number When you call the numbers on a customer s call list the command line will change again If additional phone numbers have been entered you may use the O ther command to call any of those additional phone numbers By entering 03 04 or O5 the system will dial the third fourth or fifth phone number respectively Checking Common Overflow or Passcard Instructions Once you have finished calling a contact on the customer s call list and before you enter a disposition for the call you may enter a plus in the DISPOSITION field to view either the common overflow or the passcard instructions If you have contacted an agency and common overflow has been entered for that agency then the appropriate Common Overflow window will display If you have called one of the contacts and passcard instructions have been entered for the contact then the Passcard Instructions window will display MAS Central Station 5 50 67 Dispatching 5 7 Account Release Warning The following message is displayed when an operator has accessed an account which is in alarm status and the operator attempts to release the account by entering N N EXT or a semi colon at the command line of one of the screens listed below Account Release Warning Window Alarm priority still within your queue Release Account Y N e Screen2 Alarm Dispatch e Screen3 ZoneEvent Code View e Screen4 Permanent Schedule Maintenance e Screen5 Timed Even
46. reactivate the customer s account 1 Access Screen 114 Account D eletion Request 2 You will be prompted with the following message Account D elete U ndelete or P rint 3 Press U Account Undelete 4 TheAccount D eetion Request screen is displayed 5 Inthecs field enter the original CS account number The original account information will be displayed as long as it has not been reused since the time of original deletion If the customer s original CS account number has been reused the message ACCOUNT ALREADY EXISTS is displayed and the cursor will remain at thecs field You may not reactivate the account If you are reactivating an account number that has in the past been deleted and re used more than once you may activate the oldest information for the account 6 Atthecommand line type UNDELETE and press Enter 7 You will be prompted to confirm that you wish to re activate the selected account Type CONFIRM and press Enter The message U N DELETED will flash at the command line indicating that the account is now re activated After an account is re activated its renamed tilde account will no longer exist on the system MAS Central Station 5 50 67 Utilities and Repairs 7 5 Screen 115 Account Master File and Activity Deletion Screen 115 Account M aster File and Activity D eletion is used to perform the following tasks e Printa list of accounts which have been selected for deletion e Permanently delete an
47. refer to pages 3 4 through 3 9 in the Central Station Instruction M anual Passcard vs PIC An option is now available in Screen 101 Processing Options to display PIC instead of passcard for field names screen names prompts and reports throughout the CS system For example Screen 46 P asscard U pdate would be renamed to PIC Update PIC means Personal Identification Code For information on setting up and printing passcards refer to pages 4 32 through 4 42 in the Central Station Instruction M anual MAS Central Station 5 50 67 Global Features 2 3 Movable Windows All windows that pop up as a response to an entry you have made in the screen may now be moved to another position on the screen Use the following key strokes to move the window number number lt lt lt number gt gt gt gt number Temporarily hides the window Press any key to redisplay the window Moves the window up five lines M oves the window to the top of the screen Moves the window up the number of spaces you specify Moves the window down five lines Moves the window to the bottom of the screen Moves the window down thenumber of spaces you specify Moves the window left five spaces Moves the window to the left side of the screen Moves the window to the left the number of spaces you specify Moves the window right five spaces Moves the window to the right side of the screen Moves the win
48. the appropriate amount of time has elapsed those alarms will display in Screen 14 This field is only used if you are using the Delayed Alarm Option and Screen 185 D dayed Alarm M aintenance An option is available to have the Inst column display instead of the START column The INST column will display up to 4 characters of the installer code If the SUP BKTK WARN field in Screen 64 U ser Profile U pdate is set to Y for a specific user then background task warnings will not display on this screen for that user This screen will now display MASlink errors if the communication server for MASlink for Windows has not processed the information in the outbox directory in the last 30 minutes 5 26 Dispatching MAS Central Station 5 50 67 Screen 19 Master Passcard View For more information on this screen refer to pages 5 60 and 5 61 in the Central Station Instruction Manual The PASS NAME field will display both the passcard name and passcard long name entered for the passcard holder on Screen 46 P asscard U pdate Screen 20 Site Sub Cross Reference For more information on this screen refer to pages 6 50 and 6 51 in the Central Station Instruction Manual The VT est command has been added so that you may view a list of tests for any one of the accounts listed in this screen Enter VT followed by the line number corresponding to the account for which you want to view a list of tests The Test List window will display You ma
49. the report Additionally you have several formatting options for the report such as whether to print the report using Military Time or whether to print only one account per page Screen 251 File Update Log Printout For moreinformation on this screen refer to page 8 53 in the Central Station Instruction M anual The PRINT SYSADM TRANS field has been added to this report If this field is set to Y the report will include all additions deletions undeletions or changes made to subscriber data including mail to addresses and dispatch overflow as well as to the CS system such as event codes agencies and installers If this field is set to N the report will include only changes made to subscriber data If this field is set toO the report will include only changes made to the CS system information The SORT BY D ATE TIME OR U SER field has been added to allow you to determine whether you want the report be sorted by the change date and time for the transaction or sort by the user who made the change The START USER and END USER fields have been added so that you can print the report for a range of users If you are sorting by user then the report will sort based on the range of users specified for the report When an agency record changes in Screen 52 A gency U pdate the agency number is now included on the report generated from Screen 251 File U pdate Log Printout so you Know which agency record was changed MAS Central
50. the report to shows the amount of time taken for operators to access alarm for a percentage of your accounts the P ercent option then you can set up percentage buckets that will determine how many accounts are included on the report If you arerunning the report to show the number of alarms handled by operators in a specific number of seconds the B ucket or C umulative option then you can set up the number of seconds for each bucket to determine which bucket the information will be printed Reporting Dispatch Actions An option is now available to allow dispatching on both systems This option can only be set by MAS This option overrides the limitations of only being able to perform dispatch actions on the monitoring system However if you allow dispatching on both systems the dispatch actions performed on the non monitoring system will not be recorded in the reports generated from Screen 297 Disposition by Account Report Screen 298 O perator Statistics Report and Screen 299 Dispatch A ction Report 6 26 Reporting MAS Central Station 5 50 67 Screen 340 Error Log View Print For more information on this screen refer to page C 15 in the Central Station Instruction M anual If dates are entered in your system using the European Date Format you may now enter a starting and ending date range for this report using the European Date Format Screen 370 Redundancy Error Log For more information on this screen refer to page C 20 in th
51. three ranges of priorities MAS Central Station 5 50 67 Reporting 6 15 C ERTIFICATED N ON CERTIFICATED B OTH C N B Enter C to include only those accounts that are UL certified An account is considered UL certified if there is a UL code entered for the account in Screen 42 Account Update Enter N to include only those accounts that are not UL certified Enter B to include both UL and non UL certified accounts on the report Screen 270 Account Assignment Status Report For more information on this screen refer to page 8 58 in the Central Station Instruction M anual This screen has been significantly reorganized as shown below Account Assignment Status Report CSS O20 1 Line Number Inst Range 2 Brens 999999 Acct Range A Start 6 Sort by Inst Y N N 7 Page Break Y N N Selection AEIO A ctive E rror I nactive O pen Start Assign Date iC End Assign Date 09 11 00 or GO The following sort fields have been added to this report INST RANGE START END These two fields allow you to print a report for a specific installer or range of installers In START enter the installer code of the first installer you wish to includein the report In END enter the installer code of the last installer you want to includein the report ACCT RANGE START END These two fields allow you to print a report for a specific account or range of accounts In START enter the CS of the first account you wish to includein t
52. to page C 13 in the Central Station Instruction M anual This screen will indicate the status of background task CD005 and CDO006 If the CD005 process experiences an error and stops running for more than 15 minutes the following warning is displayed CD 005 cannot reset the modem This screen will now display MASlink errors if the communication server for MASlink for Windows has not processed the information in the outbox directory in the last 30 minutes MAS Central Station 5 50 67 Utilities and Repairs 7 27 Screen 332 Miscellaneous Problem Status Screen This screen will indicate as a percentage how full the Dispatch Action File and the three related indexes are The message Repack In Progress was added for the Autologger Instead of Process Error This new message will appear when the expected event index is being automatically repacked by the Autologger task For more information on this screen refer to page C 14 in the Central Station Instruction M anual Screen 333 X Site Redundancy Configuration Definition This program is used to set up the TCP IP aliases and socket numbers used to identify two pairs of redundant machines that may monitor your accounts You may also specify the ranges of accounts that will be backed up by the 2 pairs of redundant machines This feature may be used when you have one Central Station acting as an emergency backup for another Central Station In this case the redundancy could wo
53. viii Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Fields WAIT EVENT CODE Enter the number of the default page message that will be requested using the event code Recall that each page message is assigned a number on Screen 126 P age M essage D efinitions Whenever the event code is used to make a request to send a page message and the AUTO SEND is set to Y for the page message on Screen 126 the CS system will immediately page the first pager for the account installer or employee list If the page is successful the default page message will automatically be sent Whenever the event code is used to make a request to send a page and the AUTO SEND is set to N for the page message on Screen 126 the user will be prompted to send the default page message or to select a different page message to send EQUIVALENT CODE If you are logging an event using Screen 2 Alarm Dispatch and you want the event to generate a page the equivalent code for that event must be 4955 Page Request MIN USER LEVEL This fidd may be used to restrict the users who may makea request to send a page message The MINIMUM USER LEVEL 0 4 allowed assigned to an event code controls the minimum security level a user must have been assigned for before he will be allowed to log the event code on Screen 2 The user s security level 0 7 for Screen 2 is designated on Screen 360 Program U ser Security Entry M aintenance For example if a user ha
54. with the passcode PA G2 on the selected account s passcard list MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xvii Page Passcard Selection Window This window provides alist of pagers from which you can select when sending information via pager This window may contain pagers set up for the account the installer who is assigned to the account or the EMPLIST account Pagers set up for the EMPLIST account will display for every account Page Passcard Selection Window Passcard PAG Phone L Expire DEE OLSEN ALPHA PAGE LEET ZO NATIONAL ALARM CO TAA SOS ges ZO Top nd Mi ore revious Dialys of Oure Commands To select the pager to which you want to send a message enter the number that corresponds to the pager at the command line D To call the pager to which you want to send a message at the command line enter D immediately followed by the number that corresponds to the pager Q To exit the Pager Passcard Selection Window without selecting a pager enter Q xviii Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Alphanumeric Pager Messages Window This window may be used to select and enter the message and comments to be sent to a selected pager Alphanumeric Pager Messages Inst i NATIONAL ALARM CO 1 Passcard BALONEY Name DELORES OLSEN Service 714 555 2000 PIN 1234 QP GebDer den sal 3 Followup Minutes 10 4 Ee Fields INST The installer
55. you to determine whether you want to log the operator comments sent to the dispatch operator who is currently accessing the account that another operator needs to access Enter Y and the comments will be operator s comments will be logged the history of the account that is currently in use Enter N and the operator s comments will not be logged This option is only used if you have Y entered in the ALLOW OPERATOR MESSAGING field in Screen 101 Processing Options MAS Central Station 5 50 67 System Setup 3 17 Screen 102 Reporting Code Description File This screen is now redundant For moreinformation on this screen refer to page 3 13 in the Central Station Instruction M anual Screen 103 Reporting Period Update This option is no longer redundant For redundant systems you must update the current reporting period individually for each system by rolling event history from Screen 117 Roll Event History Users with an access level of 2 or 3 may now view this screen However they may not make any changes to any of the fields For more information on reporting periods refer to page 3 14 in the Central Station Instruction Manual Screen 104 Function Key Assignment Update FUNCTION KEY SET You may now define up to 100 different sets of function key assignments This feature is used to assign event codes to specific function keys in order to expedite commonly executed tasks You may assign one set of function keys to each user on y
56. 00 08 17 95 15 08 17 COMMENT THIS IS THE FOLLOW UP COMMENT MAS Central Station 5 50 67 Dispatching 5 23 Events Listed from Foreign Machines X Site Redundancy An F will now display in the st field of Screen 7 if the event logged for an account originated from a foreign system This feature is used when you have 2 pairs of redundant systems which may occur when you have one Central Station acting as an emergency backup for another Central Station In this case the redundancy could work in the following manner ug ug g Machine Machine All of Central Station 2 s accounts go up to the B machine for Central Station 1 If events are logged for any of Central Stations 2 s accounts on the B machine for Central Station 1 then an F will display in the st field on the A machine for Central Station 2 to indicate the events originated from the foreign system Central Station B 1 Central Station 2 You may now use the DISPATCH CODES field to restrict the events displayed to those which have been assigned a certain dispatch code A dispatch code may be assigned to an event on Screen 51 Event Code U pdate In the DISPATCH CODES field you may enter up to twelve dispatch codes Events that have been assigned to one of the specified dispatch codes will be displayed Alternately you may enter a range of dispatch codes Events that have been assigned to one of the dispatch codes within the s
57. 00 x Passcard y S ave N ext M ore P revious Passcard Update Installer 100 BIG ALARM INSTALLER DEL ete D isp G en or Q ueue Passcard Update Installer d NATIONAL ALARM CO DEL ete D isp G en or Q ueue This screen is used to add or edit information for the pagers to which you will send messages The information for a pager may be set up in two ways e You may set up a passcard for a pager as shown in Example 1 e You may include a pager as one of the telephone numbers for a passcard holder contact as shown in Example 2 Phone 1is a normal telephone number at which the contact can be called Phone 2 is for a pager MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xi Fields CS The account number of the subscriber or installer for which you want to set up pager information If you wish to be able to page your field technicians use the EM PLIST account PASSCODE If there is only one pager number for an account installer or employee list use PAGE as the passcode for the pager If there is more than one pager number for an account the passcode for each pager number must use PAG immediately followed by a number up to two digit eg PAG 10 PHONE NUMBER and NOTES The phone number to be dialed and PIN used to contact the pager A pager phone number and PIN may be entered in one of the following ways e Thephone number may be entered in the PHONE 1 field for the Pa
58. 042 46 field in Screen 101 Processing Options then 10 digit phone numbers will be validated and formatted When you enter a 10 digit phone number the system first validates the number of digits and then automatically formats it by inserting dashes If you enter a phone number less than 10 digits the entry will not be accepted as a valid entry If you enter a phone number that is greater than 10 digits the entry will not be formatted Passcards and Processing Options If the DISPLAY LONG PASSCARD NAMES field on Screen 101 Processing O ptions is set to Y but no long passcard name is entered for a passcard on Screen 46 Passcard U pdate V iew the short passcard name will be displayed in the Passcard Lookup Window If the DISPLAY LONG PASSCARD NAMES field on Screen 101 Processing O ptions is set to Y the passcard number will not be displayed in the Passcard Lookup Window If you have the SITE PASSCARDS UNIQUE Y N field set to N in Screen 101 Processing Options you may now create a site passcard that has the same passcode as a master passcard However you may not have any duplications of passcodes within the same account and you may not have two master passcards that have the same passcode 4 16 Account Data Entry M AS Central Station 5 50 67 Deleting a Passcard You may delete a passcard by selecting the passcard on Screen 46 P asscard U pdate and typing DEL at the command line ThemessageCON FIRM is displayed Enter Y if yo
59. 1 Processing Options you may now enter Y in the BLINK WHOLE LINE ON SCR 14 field in Screen 101 to determine if you want the whole line of information to blink If you enter N then only the account name will blink in Screen 14 This feature is helpful if you are using color terminals because the blink feature actually displays the information in a specific color the information does not blink If you enter Y in this field then the whole line will display in the same color If you enter N then just the account name will display in the specified color The Following Options Have Also Been Added SHORT PASSCARD SCREEN Y N You now have the option of displaying Screen 46 Passcard U pdate in different formats If you enter Y then Screen 46 will display in the short format which allows you to enter a list of passcards specifying only the most critical fields for an account If you enter N then Screen 46 will display in the long format which allows you to enter detailed information for one passcard at atime Refer to the following samples for the differences between the two screen formats 3 12 System Setup MAS Central Station 5 50 67 Short Format CS iL 2 3 4 5 6 H 8 9 0 al 2 3 4 5 H Account Passcard Maintenance 111 2222 BRENDA SAKO TESSY SAKO C Q ue S ave M ore N ext Long Format MAS CS Passcard Update 111 2222 S SAKO MARK AND BRENDA M M 15710 MUSSEY GRADE ROAD
60. 1 and 4622 respectively 2 Create templates for the cover pages that will normally accompany the faxes you send using Screen 125 Fax Cover PageD efinitions and Screen 125A Fax Cover Page D etail Format 3 Assign a default cover page to each event code used to request that a fax be sent On Screen 51 Event Code U pdate a default cover page may be assigned to an event code in the WAIT EVENT CODE field This step is optional When a fax is requested and it has not been assigned a default cover page cover page 1 will be used as the default Automatic Faxing You may choose to send a fax automatically whenever an event such as a fire or burglar alarm is received i e processed by the autologger For these events the person to be faxed as well as the fax cover page to be sent are defined on Screen 51 xxviii Appendix B The Fax Interface Feature M AS Central Station 5 50 67 Screen 125 Fax Cover Page Definitions This screen is used to define up to 20 cover page templates and to determine how faxes associated with each cover page template will be processed by the CS system FAX Cover Page Definitions CSS ONS Sent OK CD Not Sent CD Auto Send Retrys Confirm Req Late Confirm CD 3851 3852 2 3851 3852 2 3851 3852 2 4930 3851 3852 2 4930 i 2 3 4 5 6 7 8 t Dttetailr ot Stave Fields SENT OK CD The event code that will be logged to a fax recipient s account whenever a fax is successfully sent NOT SENT CD The
61. 13 Setting Up Fallback Locations 5 12 False Dispatch Tracking Report 6 20 New Fields 6 20 Fax Cover Page Definitions 8 xxix Fax Cover Page Detail Format 8 xxxi Fax Cover Page Entry Window amp xlv Fax Interface Feature 8 xxvii Fax Cover Page Entry Window 8 xlv Fax Interface System Administration 8 xlviii Fax Passcard Selection Window 8 xliv Fax Server Checked Automatically 5 9 Faxing From Screen 2 Alarm Dispatch 8 xlii Faxing Real Time Changes to Installers 4 1 Faxing Reports 6 4 8 xliii Preparing your System for Faxing 8 xxviii Requirements for Faxing 8 xxvii Screen 125 Fax Cover Page Definitions 8 XxiX Screen 125A Fax Cover Page Detail Format 8 xxxi Screen 46 Passcard Update 8 xxxvi Screen 47 Dispatching Instructions 8 xxxviii Screen 51 Event Code Update 8 xxxiii Sending a Fax 8 xl Set up Information for Fax Machines Modems 8 xxxv Fax Passcard Selection Window 8 xliv Fax Real Time Changes to Installers 4 1 Fax Reports 8 xliii Faxing See Fax Interface Feature Faxing Event Codes 8 xxxiii Faxing Passcards 8 xxxvi File Status Report 7 8 File Update Log Printout 6 13 Follow up Events 5 10 Clearing Follow up Events 5 11 Creating Follow up Events for Out of Service A ccounts 5 18 Creating Multiple Follow up Events 5 10 Logging Expiration Date and Comment for Follow up Events 5 23 Rescheduling Follow up Events 5 11 Viewing Multiple Follow up Events 5 11 Follow up Inquiry 5 26 Fu
62. 15 5 21 Permit Update 4 23 Permit Agency Renumber 7 34 Phone Cross Reference 5 14 Search for Accounts 5 14 Place Accounts On Test 5 1 5 4 Primary Dispatch Instructions 4 20 Creating Temporary Dispatch Instructions 4 22 Customizing Permanent Dispatch Pages 4 20 Editing Dispatch Instructions 4 3 Print Only Report Totals 6 1 Print Passcards See Passcard Print Processing Options 3 8 Allowing Simultaneous On Test Runaway 3 10 5 18 Blinking Alarms on Screen 14 3 12 Disallowing Last User Sign off 3 11 Logging Data Changes to History 3 8 Logging Events for Invalid Passcards 3 9 New Fields 3 8 3 12 Processing Excessive Signals 3 11 Restoring Zones Using VRTII 3 10 Suppressing and Clearing Alarms 3 10 5 19 Viewing the Alarm Buffer Screens 3 9 Viewing the Coverage Minutes Message 3 11 Prompt if Data N ot Saved 4 2 Purge Event Activity 7 10 Purge Events 7 9 7 10 Purge Expired Temporaries and Irregulars 7 2 Purge Archive Event History 7 10 Q Quick Purge for Event Activity 7 9 R Receiver Concentrator See MAS Concentrator Port Setup Receiver Definition Update 8 4 Receiver Redundancy Options 8 1 New Fields 8 1 Receivers Redundancy 8 1 Abort Processing 8 1 Increased Number of Receiver Records 8 1 Screen 31 Background Task Status Monitor 8 1 Screen 901 Receiver Redundancy Options 8 1 Screen 902 Switch System Status 8 3 Screen 931 Start Receivers Startlog 8 3 Screen 952
63. 2 will make with the Web server Enter Y to indicate that B32 will be directly connected to aSybase or Oracle server Enter T to indicate that B32 will connect to an NT server using TCP IP Enter N to indicate that B32 will not be connecting to a webserver Fields 2 through 6 will only be used if B32 is connecting directly to the Sybase or Oracle server These will be set by representatives at MAS Fields 7 and 8 will only be used if B32 is connecting to an NT server using TCP IP Again these will be set by a MAS representative Fields 9 through 47 allow you to specify installer ranges that will determine which accounts will be downloaded to the webserver At the command line you may enter a number to modify a specific field You may enter S to save the parameters as they are currently displayed Or you may enter D to go to Screen 335A W ebserver D ownload to specify the type of information that you want to download to the webserver 7 32 Utilities and Repairs MAS Central Station 5 50 67 Screen 335A Webserver D ownload allows you to specify the type of information that you want to dowload to the webserver It also allows you to send account data for specific installer ranges which can serve as subsets to the installer ranges specified on Screen 335 Webserver Download CS 330A Agencies Installers Locations Other Files Account History Start 01 01 68 Through 09 18 00 Account Data Installer Ranges Start Through Start Through S
64. 428 555 3428 Zdisp Pgl Ln 3 001 7389 1002 555 1002 Passcd Seq 5 Phl 002 4389 1783 55571783 Oflo Pg 1 Ln 5 7 18 Utilities and Repairs MAS Central Station 5 50 67 In general the Phone N umber Exception list should be blank unless you are attempting to insert digits into a telephone number that cannot accommodate the additional digits For example if you attempt to insert an area code into a phone number at the end of a line of dispatch instructions or overflow information a Phone Number Exception Report similar to the following would be displayed Sample Monitoring Co Phone Number Edit Exceptions CSNumber Old Phone Number New Phone Number Source 001 0337 800 555 0560 Oflo Pgl Ln 7 Steve Hansen Pager 800 555 0560 001 5632 A A 800 555 3481 Zdisp Pol Ln 7 John Moody s Pager 555 John Moody s Pager 800 555 3481 Screen 171 CS Line Assignment Format The VARIABLE DIGIT START and VARIABLE DIGIT END fields now accept a maximum entry of 10 Previously this entry was limited to 9 For more information on this screen refer to pages 9 50 through 9 51 in the Central Station Instruction M anual MAS Central Station 5 50 67 Utilities and Repairs 7 19 Screen 172 CS Number Assignment For more information on this screen refer to pages 9 52 through 9 54 in the Central Station Instruction M anual Whenever an account is assigned or de assigned the account s new status will immediately be displayed When you assi
65. 5 To specify the days of the week you will use the same codes that you enter in the N ote fields in Screen 46 Passcard U pdate when you specify when a passcard holder can be reached You will use the military time format to specify the times the dispatch page is effective Refer to Section 4 Setting U p Subscriber Accounts for more information 2 You will now need to indicate which dispatch page should be used when the first dispatch page is not effective On any one of the lines in the Dispatch Text you will enter the CO NT to specify the next dispatch page that should display For example if you want page 10 to be the next in line enter CONT 10 Do not point the dispatch page back to the page from which it came For example if you have specified page 15 to point to page 10 do not make page 10 point back to page 15 4 20 Account Data Entry M AS Central Station 5 50 67 3 You may repeat the first two steps to continue creating as many zone dispatch pages as you need One the last dispatch page do not enter an DTE string because this dispatch page will become your default zone dispatch page if none of the others are currently effective Refer to the following figure Primary Dispatch Information 700 SANDERS BONNIE 15710 MUSSEY GRADE ROAD 15 Dispatch Text 3 PERMANENT Date 5 FIRE DISPATCH INSTRUCTIONS Thru CALL PREMISE DISPATCH FD The DTE string CALL CONTACTS USE PHONE 2 indicates when this CALL P FD L1 dispatch pag
66. 5 Service Status N ext or DELETE 5 Inthecs field enter the CS account number of the account you want to delete MAS Central Station 5 50 67 Utilities and Repairs 7 3 Note You may only choose a primary CS account for deletion If you enter a secondary CS account number the following message is displayed Flag Deletion by Primary Account Only To determine the primary account associated with a secondary account use Screen 42 Account U pdate To delete a secondary account without deleting the primary account use Screen 42 Access the primary and secondary account on Screen 42 Enter SA at the command line Press the SPACE BAR to delete the account number shown in the s field Move the cursor to the command line and savethe change The information for the primary account is still saved but the secondary account number is removed 6 IntheTERM DATE field enter the first date the account is eligible to be deleted Accounts are deleted using Screen 115 Account M aster File and Activity D deletion 7 Atthecommand line type DELETE and press Enter The following message is displayed This designates all associated activity information and history of this account to be deleted Enter CONFIRM to confirm or lt Enter gt to skip 8 Atthecommand line type CONFIRM and press Enter 9 Themessage ACCOUNT DELETED is displayed at the command line In addition the account is immediately assigned a new deleted acc
67. 5 15 Partially Clearing and Automatically Resuming Alarms 5 20 Placing Zones on Runaway 5 17 Rescheduling Restorals 5 19 Setting Up ATI Tests 5 17 Status Change Warning for Subaccounts 5 19 Suppressing and Clearing Alarms 5 19 Viewing Alarms as Underlined or Reverse Video 5 19 Alarm Occurrence Recap Report 6 15 Alarm Status Monitor 5 26 Alpha Page Company M aintenance 8 xxiii Alpha Paging Feature amp i Alphanumeric Pager Messages Window 8 xix Page Passcard Selection Window 8 xviii Paging from Screen 2 Alarm Dispatch 8 xvi Paging from Screen 502 Service Guard Dispatch 8 xvi Paging Test Results 8 xxi Preparing your System for Paging amp ii Requirements for Paging amp i Screen 126 Page M essage Definitions GI Screen 126A Page Message Detail Format Sv Screen 127 Alpha Page Company Maintenance 8 xxiii Screen 46 Passcard Update 8 xi Screen 47 Primary Dispatch Information Bail Screen 51 Event Code Update amp viii Sending a Page M essage 8 xv Setting up Information for Pagers 8 x Alphanumeric Pager Messages Window 8 xix Alternate Reporting Codes for Events 6 1 And Or Logic 6 1 Area Code Autodial Table 7 2 Area Code Change 7 16 Assign Dispatch Permts to Accounts 4 9 Autoskip Definition Entry for Screen 42 7 1 B32 to MASterMind Network Definition 7 31 B32 to Webserver Network Definition 7 32 Background Task Status Monitor 8 1 Blanket Full Clear 7 13 New Fields 7 13 Blink an
68. 7 Appendix B The Fax Inteface Feature xliii Fax Passcard Selection Window This window provides a list of fax machines modems from which you can select when faxing a report FAX Passcard Selection Window Passcard FAX Phone L Expire DEE OLSEN FAX MACHINE TAIZ 855 1200 NATIONAL ALARM CO TIA Soa TIRSO Lippy Dae eM ore Previous voile oreo ale Commands To select the fax machine modem to which you want to fax a report enter the number that corresponds to the fax machine modem at the command line D To call the fax machine modem to which you want to fax a report enter D immediately followed by the number that corresponds to the fax machine modem at the command line Q To exit the Fax Passcard Selection Window without selecting a fax machine modem enter Q xliv Appendix B The Fax Interface Feature MAS Central Station 5 50 67 Fax Cover Page Entry Window This window may be used to select and enter information on the cover page to be faxed with a report FAX Cover Page Entry Window 1 Report Type Alarm N otify A ctivity D ata T est Res N Passcard FAX CONERO Oe One PAX He FL4s5 551200 Cover Code 1 Attention DEE OLSEN S FAX Subject Alarm Notification on Account 001 012 Comments Confirm NM im VEO Cre Gert Fields REPORT TYPE The type of report you wish to fax Alarm Notification Activity Report D atabase Printout and Test Results If the selected account is not on test yo
69. 7 Appendix B The Fax Inteface Feature xlvii Fax Interface System Administration To perform system administration functions for the Fax Interface feature you must access the VSI FA X software application At the command line of the CS M ain Menu type FAX and press ENTER The Fx Menu will be displayed FxMenu MAIN MENU Send Faxes Received Fax Administration Fax History Administration Operating System Quit Refer to your V SI FAX User s Guide for information on how to perform these functions xlviii Appendix B The Fax Interface Feature MAS Central Station 5 50 67 Index 2 2 Way Voice Xref Table 8 7 A Account Assignment Status Report 6 16 New Fields 6 16 Account Copy 4 23 New Fields 4 23 Account Data Entry 4 1 Account Data Security 4 5 Assigning Dispatching Permits to Accounts 4 9 Blinking and Underlining Text 4 3 Copying Account Information 4 2 Editing Dispatch Instructions and Overflow Pages 4 3 Entering Comments 4 5 Faxing Real Time Changes to Installers 4 1 Logging Changes to History 4 9 Passcard Lookup Window 4 18 Prompt if Datais Not Saved 4 2 Retaining Passcards Between Screens 4 9 Screen 242 Account Copy 4 23 Screen 41 Site Sub Account Maintenance 4 9 Screen 42 Account Update 4 10 Screen 43 Zone Event Code Update 4 14 Screen 44 Permanent Schedule Maintenance 4 15 Screen 44A Holiday List Update 4 15 Screen 45 Mail To Address Update 4 15 Screen 46 Passcard Update
70. Activity Report MAS Central Station 5 50 67 System Setup 3 15 NO VRT ACCESS FOR ARMED ACCOUNTS This field has been added so that you can prevent VRT access to accounts that have been armed The only accounts affected by this option are those accounts with a schedule schedule 1 in Screen 44 Schedule U pdate and according to that schedule the site is closed which means the account is armed If Y is entered in this field then there will be no VRT access allowed to the accounts that are currently armed WO NUM FIELD HEADER Enter the name that you would like to use to identify the work order number field This name will be used throughout the entire system wherever work order numbers are displayed or printed This field name will also be used on screens where you specify a range of work orders to be included on reports TIMEOUT AFTER AUTOFEED SECS When you are using the A utofeed option for dispatch operators as determined by Screen 64 U ser Location Profile U pdate this field allows you to set up a number of seconds that the system will wait for a dispatch operator to respond to the alarm If the dispatch operator does not execute any keystroke within the specified number of seconds then event code 4075 Autofeed w No Action will be logged to the Event History for the SYSADMIN account The CS number of the account that is in alarm but was not responded to by the dispatch operator will display in the PAS COM field in Screen 7
71. Central Station 5 50 67 Global Features 2 1 Multiple Sets of Functions Keys On screen 104 Function Key Assignment U pdate you can assign an event code to each function key This task creates a set of event codes for a set of function keys You may now create up to sets of function keys with each set containing different event code assignments You will use Screen 64 U ser Location Profile U pdate to assign one function key set to each user Additional information is provided for Screens 64 and 104 in Chapter 2 System Setup of this manual For information on setting up user profiles and function key sets refer to pages 3 31 through 3 34 and 7 52 respectively in the Central Station Instruction M anual Operator Messaging A new feature has been added to the Account Data Entry screens Screens 42 49 and to the Dispatching screens Screens 2 8 that allows you to send a message to another user To use this feature you must set the ALLOW OPERATOR MESSAGING Y N field to Y in Screen 101 Processing Options The Send An Operator Message window is used in conjunction with this feature This window may be accessed in two ways e When you access an account that is currently being used by another user the window will automatically display The operator who is currently using the account is selected as the person to whom the message is sent e A user may also access the window by logging event code 4183 on Screen 2 Alarm
72. DEF 2 Inst 7 Map Loc Adr Key Carey 8 PD Code CSRS State 9 FD Code TELCO Ln Zip 10 U DEF 1 Account Type or GO to Begin Printing GOFAX From selected report screens you may request using the following steps 1 Select the installer or range of installers you wish to include on the report Recall that if you are batch faxing you must sort the report by installer A fax will be sent to each installer included in the specified range of installers 2 Select the account or range of accounts you wish to include on the report 3 Enter GOF at thecommand line When a user requests to fax a report the Fax Passcard Selection Window will be displayed where the user may select the fax machine modem to which the report is to be sent However if you are batch faxing the fax number that is used for each installer receiving the fax is determined by the fax passcard set up for each installer The Fax Cover Page Entry Window will then be displayed where the user may select the cover page to be sent with the report Note The maximum number of pages that may be faxed to a single account installer or enployee is 25 If you create a report which would result in a fax of more than 25 pages being sent of a single account installer or employee the message T 00 M any Pages is displayed and the fax will not be sent If you are batch faxing then you may send a maximum of 25 pages of information to each installer MAS Central Station 5 50 6
73. EE 2 2 InstaleeN umba ee A EE ENEE EE EN 2 3 Passcard VS n l G2 aan aids e enge 2 3 MOW ADD WW ITI e CT duaead taaeaeeaaaaneads 2 4 Chapier 3 System Setup Screen 11 Common Overflow Maintenance 31 Screen 51 Event Code Update ue 3 2 Screen 52 leede EEN 3 4 Screen 54 Installer lee EC 35 Screen 55 CRT Default Setup EEN 35 Screen 58 Passcard ECHTEN 3 6 Screen 61 CS Location Profile Update 3 6 Screen 64 User Location Profile Update AEN 3 7 Screen 67 VRT Action Event Code Entry View EE 37 Screen 101 Processing Option 3 8 Screen 102 Reporting Code Description File 3 18 Screen 103 Reporting Period Update AEN 3 18 Screen 104 Function Key Assignment Update AEN 3 18 Screen 110 On Test Category File Maintenance AEN 3 19 Screen 182 Residential Type Definition AEN 3 19 Screen 183 Residential Account Tee AEN 3 20 Screen 184 Operator Default M essage M armtenance ENEE 3 21 Screen 223 Location TMG 7s ws sheen eae en ae eee ee a a han iania 3 22 Screen 244 User Profile Marmtemance EEN 3 22 Chapter 4 Account Data Entry Faxing Real Time Data Changes to lnstalers EEN 41 Copying Account Information ENEE 4 2 Prompt if Data N Ot SAV RE 4 2 Blinking and Underlined Text ENEE 4 3 Editing Dispatch Instructions and OverflOW EE 4 3 Entering Comments EE 4 5 Account Data Security seins acl ee aie de a agains 4 5 MAS Central Station 5 50 67 Sch d led A larmi PrOcesSSiINg EEN 4 6 Assigning Agency Dispatching Permits to an
74. ELETION YOU SHOULD HAVE ALL THE ACCOUNT DETAIL PRINTOUT FOR ARCHIVAL STORAGE A DELETION LOG REPORT WILL BE PRODUCED BY THIS PROGRAM FILE IT WITH YOUR AUTHORIZED DELETION REPORT ENTER DELETE ALL TO PROCEED Type DELETE ALL to delete the accounts selected for deletion Press any other key to abort the deletion process MAS Central Station 5 50 67 Utilities and Repairs 7 7 If an error occurs during the printout of accounts that will be deleted you will now get the following message AN ERROR HAS OCCURRED IN THE PRINTOUT IF YOU PROCEED ACCOUNTS THAT WERE NOT PRINTED WILL STILL BE DELETED PROCEED A BORT R ETRY P ROCEED You may enter A to abort the deletion process you may enter R to attempt the printout again or you may enter P to continue deleting the accounts despite the error in the printout Note Account deletion transactions are logged to the Event History for the SYSADMIN account If the SYSADMIN account does not exist then the deletion transactions are logged to the UNKNOWN account however you will not know which accounts were deleted Screen 116 File Status Report This report now includes the date and time the report was printed system date and time as well as the system for which the report was printed System A or System B This program is now available for IBM SuperDOS based systems For more information on this screen refer to pages 9 11 through 9 12 in the Central Station Instruction M anua
75. ERROR FILE Y N Enter Y if you want to add to an existing error file that was created from a previous data transfer or enter N if you want to create a new error file when the data is transferred If you enter N any existing errors will be deleted MAS Central Station 5 50 67 Utilities and Repairs 7 35 ABORT PROCESSING ON FIRST ERROR Y N Enter Y to abort the data transfer process when the first error occurs No additional data will be transferred Enter N to continue processing the data transfer even if an error occurs STARTING SEQUENCE Enter the transaction number with which the data transfer will begin If you leave this field blank the first sequence number will be 1 SKIP PREVIOUSLY PROCESSED RECORDS Y N If there are records in the data transfer that have already been processed they will be marked with DONE If you enter Y in this field then those DONE records will not be processed If you enter N then those DONE records will be processed a second time N EXT V IEW ERROR FILE OR GO TO BEGIN You may enter the line number you want to modify or you may enter N to move to the first field You may also enter V to view the error file or enter GO to being processing the data transfer When running this utility you may receive one of the following error messages which discontinue this process TRX HEADER HASNO LENGTH INVALID BYTES TO FOLLOW INVALID RECORD TERMINATOR BAD TRX SEQUENCE NUMBER These error
76. FY field for the Late Close Window so that the system will verify whether the expected restoral event is late Recall that if the restoral is late the late event code assigned to the closing event code will be logged 10 You will now set up the days and times that the schedule is effective This feature is donein the same manner as a standard schedule Assigning the Schedule to the Zones 11 You must return to Screen 43 and assign the schedule number to both the opening event and the restoral event This is done by entering the schedule number in thesc field for those two zones When you have set up your zones and schedule they should look like the following example MAS Central Station 5 50 67 Account Data Entry 4 7 Zone Event Code Update Page Cs F1 3994 BIG LINDYS FOODS AND PERISHABLES Zone Code Event Description Zpg Sc R RN S RR Trps Comment 100 845 LOW BATTERY LOW BATTERY SVC CALL 200 3019 ARMED SYSTEM ARMED 250 3020 UNARMED SYSTEM UNARMED REF 7152 REFRIGERATOR OPEN REFRIGERATOR OPEN RREF 2004 RESTORE 4 RESTORE FRIDGE DOOR OoOAANDUOHPWNHE S ave P rev N ext M ore D isp ZD isp G en DEL ete C lr E L ast page F ind lt zone gt or CW indow Permanent Schedule Maintenance cs 044 If the restoral event CS F1 3994 1 Sched 91 2 OCd 7152 REFRIGERATOR OPEN a bx is late the late event LINDY S FOODS AND PERISHABLES 4 CCd 690 REFRIGERATOR CLOSE ey lly Wf that is assigned to 24123 ALLENTOWN ROAD Open
77. False Dispatch Format Sample Monitoring Company False Dispatch Report 283 All Agencies 1 to 100 Permit Types 1 to 40 Inst 1 to 999999 CS First to Last Fire Agency 1 FD Cerritos Fire Dept 310 555 2 Typ Eff Exp Dt Comment 1 01 96 1 01 97 Los Al Race 1 01 96 1 01 97 Burger Land 1 01 96 1 01 97 Mike Striegl Agency Format Sample Monitoring Company Agency Permit Report 283 All Agencies 1 to 100 Permit Types 1 to 40 Inst 1 to 999999 CS First to Last 001 1001 Los Al Race Trac 4961 Katella Ave Cerritos 93320 001 1389 Burger Land 1800 E Chapman Cerritos 93320 001 2393 Mike Striegl 5638 Ball Rd Cerritos 93320 The subscriber s ALT 1D will be printed on the report An alternate ID may be assigned to each account on Screen 42 Account U pdate The report will include the complete permit comment 30 characters Screen 286 Special Alarm Printout By Resolution Code Range s For more information on this screen refer to page 8 71 through 8 72 in the Central Station Instruction M anual The STARTING LOCATION and ENDING LOCATION fields have been added so that you can specify a range of locations that will determine which alarms are included on the report The START WO NUM and END wo NUM fields have been added so that you can specify a range of work orders to determine which accounts are included on the report If you are using the option in Screen 101 Processing Options that allows the user to customize the name
78. GLOBAL ZONES 100 100 Fi FL CS ACCOUNT ZONES ERC DOUG AND CAROL SMITH 10 06 2300 JEFFY S SALON AND NAILS 15 09 9992 AKIRA JAPANESE CUISINE 11 TOTAL OF ACCOUNTS ON THIS REPORT 3 END OF REPORT Screen 243 CS Zone Change This program now check for the possibility of duplicate zones that may be assigned before changing the zones on the account If there are duplicate zones that would be created those zones are now printed on an exception report generated by this program and the account that would be effected is not changed Screen 244 User Profile Maintenance Users with a security access level of 4 trainee or 6 subscriber are only allowed view access to this screen 7 24 Utilities and Repairs MAS Central Station 5 50 67 Screen 263 Setup Accounts Without Expected Events This screen has been added so that you may set up expected events for a group of accounts Setup Accounts Without Expected Events CSS OZiGe Starting Enst Ending Inst 999999999 Starting CS FIRST Ending CS LAST 5 Wea E Aon Wap Sse S ched E verything E Chk GRD Schedules Y Setup if Late N Set Up as of Date MMDDYY 04 16 98 Set Up as of Time HHMM 11 13 Log Event on Setup N r Eer Fields STARTING INST ENDING INST Select a range of installers to determine which accounts have their expected events set up using this screen STARTING CS ENDING CS Select a range of accounts to determine which ones h
79. ITE IF NO ANSWER NOTIFY CONTACTS CALL FD P APAG Permit E dit PR mit Z ones D ispatch G eneral DTE C opy N ext M ore P revious S ave or DEL ete Fields You may define a call list on Lines 5 through 16 of any page of dispatching instructions To build a call list e Enter CALL beginning in the first position of any line e Enter one space e Enter the codes that represent the contacts agencies installers and pagers you want to includein the call list List the codes in the order you want them to appear on the call list Each code must be separated with a comma The codes that represent pagers are shown in Table 3 For a complete list of call list codes refer to your CS 5 50 User M anual MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xiii Table 3 Call List Codes for Pagers Account Pager Requests that a page message be sent to the first pager on the selected account s passcard list Screen 46 Passcard order is based on the each passcard s passcode Account Pager Requests that a page message be sent to a specific pager on the selected account s passcard list Screen 46 Example APA G2 requests that a page message be sent to the pager with the passcode PA G2 on the selected account s passcard list Installer Pager Requests that a page message be sent to the first pager from the installer s passcard list Screen 46 Passcard order is based on the each passcard s
80. Level for BR Window 3 Blnkt Partial CL Code B 63 Dbase chg U pdtlog H ist B oth Blnkt Full Clear Code Buffer Scr Attributes Flds 64 68 Example Alert Limit Reached Code 64 Blink Priority 1 Default Passcard Type S M 65 Reverse Video Priority Site Passcards Unique Y N 66 Underline Priority 10 Display Long Pass cd Names Y N 67 Normal Priority 20 The message Runaway will be lst 8 Passcards Callist on scn2 68 Dim Priority 255 Vrfy 3rd Party Passcard On CS 002 69 Log Event for Invalid Passcard N displayed on Screen 2 Alarm Display Line On Screen 2 70 Allow Simultaneous On Test Runwy Y 7 Display O flow On Scr 2 Y N 71 VRT Clr Rest Res 0 3981 Dispatch whenever more than 11 KEINOTULCODE on SELEENI Alarm Clear Suppressed Pri 150 i H Max Of Days On Test Alarm Clear Suppressed Min 1 signals are received for an E Late Fax Confirmation Code 4930 ithi Log Call Dispositions Y N Late Page Confirmation Code 4933 account within one hour Log Fl Prt Clr Dsp F P B N CS CallBack Ph 800 999 4343 Log Autodial Name Comment Rep Codes for Signal Count ALL Log Account Accessed on CS 002 of Hours for Signal Count Trip req d zones on test VRT Max of Signals to Count Y No Header On All Events Excess Signals Message P age S ave or N ext Wi wo 10 Wi DG Gr Srdtoto Grdrdrd SS Blink Feature for the Whole Line in Screen 14 If you are using the display feature to blink alarms of a specific priority field 64 on Screen 10
81. Min User Level Description HOLDUP BANK DRIVEUP Disposition Type Reporting Code A ALARMS Disposition Code Response Code D OPERATOR ALWAYS Prompts P C B N Resp Priority 20 Confirm Required Event Class A VRT ClrTest R N Wait 0 1 Set 2 Clr 3 Eqres Agency Type PFMT 4 Disarm 5 Arm 6 Delay Dual Custody Y N Wait Event Code 0 Screen 12 to S kip Status Change O Opn C Cls A Alrm T Trbl Ticket Type R Rst N Norm X Outg S Stay Global ZD Page A10 Dispatch Code Event Type HUBD Alternate Desc NOT USED Zone Group HU Can RPC S Use Y N MASlink Only ABM Status False Dispatch Y N Spel Flags Late Event Code de eene OG Wei Ones VRT Type 1 99 Equivalent Code Stave or N ext This screen is used for two purposes e For the event codes used to make a fax request this screen is used to assign a default fax message to the event codes 4950 4954 used to make a request to send a fax Refer to Example 1 e For the event codes which will automatically send a message whenever the event is received this screen is used to define the fax to whom the message will be sent as well as the fax cover page that will be sent Refer to Example 2 MAS Central Station 5 50 67 Appendix B TheFax Inteface Feature xxxiii Fields WAIT EVENT CODE Enter the number of the default fax cover page that will be accompany faxes requested using the event code Recall that each cover page is assigned a number on Screen 125 Fax Cover Page Definition W
82. N N ext RF AF M ore S ave Processing Events Using the Fallback Location Feature When an event is not accessed by an operator on Screen 2 Alarm Dispatch and has exceeded the maximum time it may remain in the Alarm Queue the event is re routed to the Fallback Location On Screen 230 M ulti Location Alarm M onitor the rerouted event will be displayed for the Fallback Location instead of its original location Event code 47XX Handoff to Location XX is automatically logged to the account for which the event was re routed XX represents the location number of the Fallback Location If Y is entered in the LOG FALLBACK REROUTE TO SYSADMIN field in Screen 101 Processing Options an alarm is automatically generated for the SYSADMIN account You must have the SYSADMIN account set up on your system The alarm is created using event code 3926 Route to Fallback Location It may be displayed on Screen 14 Alarm Queue for all locations which have access to the Fallback Location Any regular location to which the Fallback Location has been assigned may access and dispatch on the re routed alarm using Screen 2 Alarm Dispatch MAS Central Station 5 50 67 Dispatching 5 13 Screen 0 Main Menu For redundant systems the Main Menu will indicate whether the system is the Monitoring or Backup system in the SYSTEM field in the lower left corner of the screen Screen 1 Phone Cross Reference This screen is used to search
83. NOWN account When you run this utility it will now havea uniform impact on your system meaning that it will run consistently until the utility is finished The system will no longer hang during specific phases of the event file repair This utility will now continue to process events automatically event if the number of records to be recovered is larger than the size of the recovery index Typically this index will hold 2 3 million events This improvement means that Screen 305 will recover all of the events in onerun regardless of the size of the repair index Screen 307 Zone Comment File Repair This program must be run by MAS Contact MAS for more information if you think you may need this utility You now have the choice to print a report of the comments to be repaired and then to repair the comments or to print only a report of the comments to be repaired For more information on this screen refer to page C 7 in the Central Station Instruction M anual Screen 310 Miscellaneous Index Repairs This screen is used to repair portions of the account database If you use the MAS Service System options 13 through 25 may be used to repair index files commonly used in the Service System Use these repair options only when directed by MAS support staff For more information on this screen refer to page C 10 in the Central Station Instruction M anual Screen 331 Redundancy Status Screen For more information on this screen refer
84. NT SEQ The sequence number that will be assigned to the next account that is deleted If you are using X site redundancy MAS recommends that the values in this field on the local systen and on the foreign system havea difference of at least one million For example if the current value was 1000 on the local system then the current value on the foreign system should be 1001000 ADVANCED CUSTOMER ONTEST CATEGORY This field is currently not used AUTO FAX ONLY BETWEEN 8AM AND 5PM Enter Y to limit the automatic sending of faxes so that they are only sent between the hours of 8 00 am and 5 00pm Enter N to allow faxes to be automatically sent at any time Screen 902 Switch System Status The name of this program has been changed When you switch from one system to another using this screen the CS system will remember the time that the switch occurred This switch time will be used on the opposite system to reset the time from which receiver warning times are calculated This allows the receivers on the opposite system to be cleared from Warning Time Expired status immediately upon a switch instead of being cleared only after the first signal is received on that system The OPPOSITE SYSTEM DOWN field has been added so that you can specify whether one of the machines of a redundant system is down If you specify Y then MASlink can still continue processing data changes and event history from the current system it does not have to wait
85. OCATED 7 MILES DOWN Autolog Repeating Trips 3 Minutes Y GRADE ROAD DRIVEWAY IS DIRT Resume Alarm Priority 1 Oi Wome tte Page ZONE KKKK SMOKE DET UPSTRS HL 15 Operator Action Window Event Code 4609 PART CLR W AUTO RES PasCom Comments Confirm Y N Y In the new RESUME ALARM PRIORITY field you will specify the priority the alarm should resume if no other alarm signals with a higher priority come in during the time specified in the AUTOLOG REPEATING TRIPS field If no other alarm signals come in then the system will log the late event code assigned to event 4609 This late event is event code 4608 Resume Alarm and the alarm will assume the specified priority If another alarm with a higher priority comes in during the waiting period the late event will not be logged to the Event History and the alarm will not resume at the specified priority Instead the account will assume the priority of the new alarm Screen3 Zone Event Code View For more information refer to 5 45 in the Central Station Instruction M anual Three commands have been added to this screen L AST PAGE For an account with more than one page of zones enter L at the command line to display the last page of zones F IND lt ZONE gt For an account with more than one page of zones enter F followed by a zone to display the zone page on which the zone is located VT EST To view alist of test that are currently running or scheduled to ta
86. S account number to an existing CS account Renaming an account does not affect the account s event history When an account is renamed event code 4941 Account Rename is automatically logged to Event History Screen 7 for the new account The account s previous account number is displayed in the Ppass com field for this event In the sample below CS 12 0124 was renamed to CS 001 0002 Event History Display CS 001 0002 STERLING JAMES MR Dispatch Code 3549 ASH LANE AS Ors 090799 12359 Zn Daten Lo kimen rans ACCt Op Code Descr Pass Com C0795 12259217 AND 4941 ACCOUNT RENAME 12 0124 An account may not be renamed to account number 0 and may not be renamed if it has a pending follow up event MAS Central Station 5 50 67 Utilities and Repairs 7 13 If an account has been marked for deletion it s preceded by a tilde it cannot be renamed using this utility If you want to rename one of these accounts you must first undelete the account using Screen 114 Account D eletion Request Once the account is no longer marked for deletion it may be renamed Screen 146 Passcard Print For more information on this screen refer to pages 4 39 through 4 42 in the Central Station Instruction M anual If you are using the option to have the system to format the data entry of account names to LAST NAME FIRST NAME TITLE in Screen 42 Account Update then this screen will adjust that format to TITLE FIRST NAME LAST NAME when
87. SCHEDULES Y N field has been added so that you can determine whether you want to include on the report only those accounts that have been assigned schedules Screen 24 Supervised Account Mail Out Report For more information on this screen refer to pages 8 7 through 8 11 in the Central Station Instruction M anual The following new fields and options have been added to this screen SORT BY MAIL TO This option allows you to print a report where all third party mail out names and addresses for a CS account are listed together Third party mail out names and addresses may be set up for each CS account on Screen 45 M ail to Address U pdate START TIME and THROUGH TIME These options allow you to include events on the report which occurred during a specific range of hours INCLUDE SCHEDULES When you enter Y in this field the PRINT TEMPORARY SCHEDULES field displays at the bottom of the screen You may use this field to determine whether you want to include temporary schedules on the report INCLUDE EVENT CLASSES Y indicates that you want to include the event class for each event listed on the report N indicates that you do not want to include the event class for each event 6 2 Reporting MAS Central Station 5 50 67 INCLUDE EVENT CODES Y indicates that you want to include the event code for each event listed on the report in addition to a description of the event N indicates that you do not want to include the event code for each ev
88. SP Monitoring Automation Systems Central Station Supplemental Manual For Version 5 50 67 Monitoring Automation Systems 101 Academy Suite 100 Irvine CA 92612 U S A Central Station Supplemental M anual Version 5 50 67 September 2000 Copyright 2000 M onitoring Automation Systems All Rights Reserved NOTICE Monitoring Automation Systems MAS reserves the right to make improvements or changes to the product described in this document at any time and without notice Information in this document is subject to change without notice Companies names and data used in examples herein are ficticious unless otherwise noted In no event shall MAS be held liable for any incidental indirect special or consequential damages arising out of or related to this document or the information contained herein The information contained in this document is the property of MAS No part of this document may be reproduced stored in any retrieval system or transmitted in any form or by any means electronical or mechanical for any purpose without the express written permission of Monitoring Automation Systems Contents Chapter 1 Introduction Chapter 2 Global Features MA e alte Mia nt e E 2 1 Main Menu entsat Sern ie Se es ee ea A et 2 1 Unlimited Zone Comments assis i vate al festa ta a tes ee ue E ere dae tad 2 1 Iaa genco NUSE E E E A E A A E E A E AE 2 1 Multiple Sets of Functions Keys 2 2 Operator M OSSAGING
89. Setup which will be used to define those communication parameters MAS Concentrator Port Setup CS 954M Receiver alle RAD Port SE Receiver Option Leading Char s Treat ling Charts ACK Char s NAK Char s Comment PC Sends Keep Alive A Message A Response A Interval Commands From Host Command ACK s Command NAK s P age S ave Or N ext Fields PORT The receiver port number as defined on the concentrator PC RECEIVER OPTION A six character code used for special processing for specific types of receivers YourMAS representative will tell you if an entry is required for this field LEADING CHAR S The leading character s of the message transmitted to and from the receiver Refer to your documentation for the receiver to determine which characters would be entered in this field These characters can be separated by commas For example you might havea string of characters that looks like this lt LO gt lt 13 gt MAS Central Station Supplement 5 50 67 Receivers Redundancy 8 5 TRAILING CHAR S The trailing character s of the message transmitted to and from the receiver Refer to your documentation for the receiver to determine which characters would be entered in this field These characters can be separated by commas For example you might havea string of characters that looks like this lt LO gt lt 13 gt ACK CHAR S The character s sent by the H ost that will acknowledge the me
90. Start CS FIRST 4 Start Inst 2 End CS LAST DO ENA INSE 999999 Beginning Ending Code Description Code Description 100 FIRE 100 FIRE Or GO To Begin Printing Fields SORT C S ORI NST Enter C to sort the report by the account s Central Station number or enter I to sort the report by the installer assigned to the account START CSH END CS Enter the range of Central Station numbers for which the report is to be printed MAS Central Station 5 50 67 Utilities and Repairs 7 21 START INST END INST Enter the range of installer numbers for which the report is to be printed BEGINNING CODE DESCRIPTION Enter the first event code which is assigned to the global dispatch page for which you are searching The corresponding description will display EN DING CODE DESCRIPTION Enter the last event code which is assigned to the global dispatch page for which you are searching The corresponding description will display ZPG Enter the global dispatch page for which you are searching You may enter a specific global dispatch page such as F1 or you may use an asterisk to specify an entry that will search for a range of global dispatch pages For example you may enter 1 and the system will search for all global dispatch pages whose codes end with a 1 such as A1 B1 etc Another example is that you may enter A and the system will search for all global dispatch pages that whose codes begin with the letter A
91. Station 5 50 67 Reporting 6 13 Screen 261 CS Non Activity Report For moreinformation on this screen refer to page 8 54 in the Central Station Instruction M anual The wildcard search characters of and may now be used in the THROUGH INSTALLER field Column headings now print on this report Screen 262 Report Accounts Without Expected Events For more information on this screen refer to pages 8 55 through 8 56 in the Central Station Instruction M anual The following fields and options have been added to this report ATI SCHEDULE FOLLOW UP EVERYTHING Enter F if you wish to print a listing of accounts that have follow up events but do not have the expected events that should clear the follow up events CHK GUARD SCHEDULES is not currently used The REPORT IF LATE field has been added so you may print late expected events along with the expected events that are missing for an account This report may now be batch faxed For more information on this procedure see the Appendix B at the end of this manual 6 14 Reporting MAS Central Station 5 50 67 Screen 265 Alarm Occurrence Recap Report This screen is used to generate a detailed event history report that tells you such things as the type of alarm that was sent e g burglary or fire and the grade of service The grade of service which is identified by the UL code entered for the account determines the amount of time allowed for a guard to be dispatched in response to an a
92. T PHONE enter the number of digits contained in the phone numbers you want to change Do not count spaces parentheses or hyphens in the number of digits The example above shows that the phone numbers selected to be changed contain 10 digits which is the standard number of digits which make up U S telephone numbers In NEW FORMAT enter the new area code and the format you want to assign to the selected telephone numbers The example shows that the area code 888 will be assigned to selected 7 16 Utilities and Repairs MAS Central Station 5 50 67 phone numbers and that the phone numbers will have the format NNN NNN NNNN where the prefix and suffix are separated with a hyphen Note If you enter anumber of digits greater than 12 or create a format which contains more than 12 characters such as NNN NNN NNNN the telephone numbers on Screen 42 and Screen 46 will not be searched or changed The phone number fields on these screens hold a maximum of 12 characters When you enter the new area code and format the following message is displayed Number s in positions lt variable gt will be deleted This indicates that the current area code will be replaced with the new area code you entered In PRIMARY SELECTION enter the positions occupied by the digits you want to change and the current value of those digits In the example above 10 digit telephone numbers having 800 as the first three digits of the telephone numb
93. TE OUT OF SERVICE DATE EITHER Enter I to select accounts based on the installation date which is the start date entered on Screen 42 Account U pdate The report will be sorted by installation date Enter O to select the accounts based on the out of service date listed on Screen 42 The report will be sorted by the out of service date Enter E to select accounts based on either the install date or the out of service date The report will be sorted by install date START OOS CODE END OOS CODE Enter the range of out of service codes that will be used to determine which accounts are selected for this report These fields are only used if you are selecting accounts based on the out of service date assigned to the account OUTPUT TO F ILE OR REPORT Enter F to send the report to a text file named CS0201 0UT If you want to save the contents of this file you must rename it Each time you send a report to this output file any pre existing information is deleted Enter R to send the report to a printer INCLUDE ADDITIONAL FIELDS IN REPORT Y N Enter Y if you want the values for the UD F1 U D F2 Ph1 Ph2 PD Permit 1 fields for each account included on the report Enter N if you want to exclude these values from printing on the report SKIP ACCOUNTS Y N Enter Y if want to include on the report those accounts that have been marked for deletion also referred to as tilde accounts since the symbol precedes the account number Enter N if want t
94. TOR CHAR O NONE The character that will indicate the end of thelinein the page Entering a character in this field will allow you to create variable message lines when creating a page This feature is only available if the pager has word wrapping capabilities For example if the pager has a 20 character limit per line and you enter line terminator in this fied then rather than the text being terminated at 20 characters the text will wrap to the next line until it s finished Then theline terminator will punctuate the line and the message will continue on the next line Enter 0 zero if you are not using this feature N EXT S AVE DEL ETE Enter the number of the field you want to modify Enter N to go to the PHONE field where you can enter another record Enter S to save theinformation Enter DEL to delete a specific record MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xxv xxvi Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Appendix B The Fax Interface Feature Overview This feature is not part of the standard CS product It is an additional feature that must be purchased from MAS The Fax Interface feature is used to fax selected information to your subscribers field technicians and alarm dealers from the CS 5 50 system This release notice covers the following topics e Requirements for Using the Fax Interface Feature e Preparing Your CS System for the Fax Interface Feature
95. Type of Full Clear Location The report may be viewed on screen by typing more INCIDENT TXT at a b32 prompt 6 24 Reporting MAS Central Station 5 50 67 Screen 297 Disposition by Account Report For moreinformation on this screen refer to page 8 76 in the Central Station Instruction M anual The OUTPUT TO FLAT FILE field has been added to this report A flat fileis a text file that is created by the CS system and can be retrieved into various software applications i e Excel Enter Y to print the report to a flat file instead of a printer Enter N to print the report to a printer When you enter GO at the command line the flat file will be generated or the report will be printed to your printer based on your selection Screen 298 Operator Statistics Report For more information on this screen refer to pages 8 77 through 8 78 in the Central Station Instruction M anual The OUTPUT TO FLAT FILE field has been added to this report A flat file is a text file that is created by the CS system and can be retrieved into various software applications i e Excel Enter Y to print the report to a flat file instead of a printer Enter N to print the report to a printer When you enter GO at the command line the flat file will be generated or the report will be printed to your printer based on your selection The STARTING PRIORITY and ENDING PRIORITY fields have been added so that you can print the report for a specific range of alarm priori
96. Within the window you may use the E command to edit a specific line of text without having to retype the whole line You will stay in the edit mode until you return the cursor to the command line MAS Central Station 5 50 67 Account Data Entry 4 17 Passcard Lookup Window This lookup window now retrieves passcards 100 times faster This feature is helpful if a large number of passcards are assigned to an account The user level assigned to a specific user will now determine if bel she can view the passcodes that display in this window If a passcard has expired Y is displayed in the Ex field on the Passcard Window If a passcard has not expired the Ex field on the Passcard Window is blank The D etail command has been added to the Passcard Window which allows you to display additional passcard information for one of the displayed passcards To display detail enter D followed by the line number of the passcard for which you want to review detail eg D1 The Passcard Lookup Detail Window is displayed A sample Passcard Lookup Detail Window is shown below Passcard Lookup Detail Sequence 10 Type S M sS Passcode BLUE Name GINA Long Name JOHNSON GINA Relation WIFE Phone 1 714 555 9123 x1234 Note 1 QM F Phone 2 213 555 8123 x5678 Note 2 TU Level 1 40 1 OPEN AT ANY TIME Expires 08 31 92 User Call Lists 4 18 Account Data Entry MAS Central Station 5 50 67 Screen 46S Account Passcard Maintenance This sc
97. You may also enter and the system will search for all global dispatch pages that exist for the selected accounts based on the specified event code s OR GO TO BEGIN PRINTING Enter the number of the field to be modified or enter GO to begin printing the report The following is a sample report Report Sample 04 10 97 PAGE 1 ALARM MONITORING COMPANY GLOBAL ZD PAGE SEARCH 196 EVENT CODE RANGES GLOBAL ZONES 100 100 Fl CS ACCOUNT ZONES Vila 1223 DOUG AND CAROL SMITH 10 06 2300 JEFFY S SALON AND NAILS 15 09 9992 AKIRA JAPANESE CUISINE La TOTAL OF ACCOUNTS ON THIS REPORT 3 END OF REPORT 7 22 Utilities and Repairs MAS Central Station 5 50 67 Screen 197 Global ZD Page Change This new program is used change global dispatch page assignments for selected accounts based on specified event code s The system will change only those global dispatch page assignments that match the specified criteria A report will also be generated listing the accounts whose global dispatch page assignments were changed Global ZD Page Change ESS OM 1 Start Installer 2 End Installer 999999 3 Start CSF FIRST 4 End CS LAST Beginning Ending From Code Description Code Description Zpg 5 100 FIRE 100 FIRE F1 9 S 17 Zale 25 29 33 Sy 41 cee Ee EG Ta Rear PEIN inves Fields START INSTALLER END INSTALLER Enter the range of installer numbers for which the report is to be printed START CS END CS Enter the range
98. able Windows 2 4 Multi Location Alarm Monitor 5 29 Multiple Follow up Events 3 4 5 10 Multiple Tests for a Single Account 5 4 0 On Test Category File Maintenance 3 19 N ew Fields 3 19 Operator Action Window 5 1 Operator Activity Report 6 22 Operator Default Message Maintenance 3 21 Operator Messaging 2 2 3 21 Operator Statistics Report 6 25 New Fields 6 25 Out Of Service On Test Accounts Listing 6 20 Overflow Maintenance 4 22 New Commands 4 22 P Page M essage Definitions 8 iii Page M essage Detail Format 8 v Page Passcard Selection Window 8 xviii Paging S Alpha Paging Feature Paging Event Codes amp viii Paging from Screen 2 Alarm Dispatch 8 xvi Paging from Screen 502 Service Guard Dispatch 8 xvi Paging Passcards 8 xi Paging Test Results 8 xxi Passcard Information Retained as You Move Between Screens 5 9 Passcard Level Update 3 6 New Fields 3 6 Passcard Lookup Window 4 18 New Commands 4 18 Passcard Print 7 14 Passcard Printout 6 17 New Fields 6 17 Passcard Retained Between Screens 4 9 Passcard Update 4 16 Deleting Passcards 4 17 Dialing Additional Phone Numbers 5 7 Entering Additional Phone Numbers 4 17 Entering Passcard Instructions 4 17 Formatting and Validating Phone Numbers 4 16 Generating A utomatic Passcodes 4 16 New Commands 4 17 Processing Options 4 16 Viewing Passcard Instructions 5 7 Passcard vs PIC 2 3 Permanent Schedule M aintenance 4
99. account that has an expected event set up The date time and event code for each expected event are recorded as part of the comment that is logged with event 4879 When you enter GO to set up the expected events for the specified range of accounts a report will be generated listing all of the accounts that had expected events set up by this utility This report may be batch faxed For more information on faxing reports see Appendix B at the end of this manual Screen 280 CS Account Database to Tape For more information on this screen refer to pages 9 9 through 9 10 in the Central Station Instruction M anual If an automatic timer interval ATI has been set up for a secondary account the secondary ATI will be included on the report Screen 302 Expected Event File Repair For more information on this screen refer to page C 3 in the Central Station Instruction M anual You will no longer need to use this screen on a daily basis Instead you ll use Screen 312 Expected Event D ata Time Index Repack When directed by MAS you may still need to use option 2 Data and Index Repair in certain situations For example you may need to use this option after a system crash 7 26 Utilities and Repairs MAS Central Station 5 50 67 Screen 305 Event File Repair Enhanced Version For more information on this screen refer to page C 6 in the Central Station Instruction M anual This utility will no longer delete events that are posted to the UNK
100. aller 2 End Installer 999999 3 OOS Since Date 03 01 00 OCON To Process MAS Central Station 5 50 67 Utilities and Repairs 7 15 Screen 160 Area Code Change For more information on this screen refer to pages 9 31 through 9 40 in the Central Station Instruction M anual This screen is used to insert or change digits within a selected group of telephone numbers This screen may also be used to apply a standard format to phone numbers Generally this screen is used to change area codes in the event of an area code split When changing an area code this utility now applies that change to agency phone numbers in addition to accounts The default phone number format is now 44 7444 HHHE When specifying the last four digits of the range of phone numbers to be affected by the change you may now specify a range from 0000 to 9999 This utility will search for and change telephone numbers on the following screens e Screen 42 Account Update e Screen46 Passcard Update e Screen 47 Primary Dispatch Information e Screen 48 Overflow Information Update e Screen52 Agency Update A sample screen is shown Area Code Change CSO 160 of Digits for Current Phone 10 abcdefghij New Format 888 def ghij Number in Pos a b c Will be Deleted Primary Selection abc 800 Starting CS Ending CS ZZZZZZZZZZ For Phone Numbers in the Range of Pos From To Pos 555 555 R eport Only or CHANGE amp Report In OF DIGITS FOR CURREN
101. ame and number from the AprR1 field For example if this option is used and you entered the address 3428 N M ain Street the Address Key MAIN 3428 would be created instead of NM AIN 3428 To activate this option contact MAS After Hours Timer Test To set this feature up you must enter the amount of time that you want to elapse between after hours timer tests in the PECL field in Screen 42 Account Update for the primary account The entry for this feature is formatted in the following way AH T where is the number of minutes that will elapse between timer tests For example entering AHT60 will set a 60 minute interval for the timer tests that will occur after the site is closed For more information on how this feature works refer to the After Hours Timer Test feature in Chapter 5 Dispatching in this manual 4 12 Account Data Entry M AS Central Station 5 50 67 Command Line Options If the account has additional mailing addresses on Screen 45 M ail to Address the M in the M ail command will flash The SV Acct command has been added so that you can access Screen 561 Service A ccount U pdate V iew and view service account information for the CS account you had displayed in Screen 42 The E command has been added so that you can edit specific fields on this screen without having to retype the whole entry For example if you wanted to change the area code for the first phone number you would enter E11 The cur
102. an when the account is initially placed on test If a page is sent event code 3987 Page Test Start will be logged to the service technician s account Enter N if you do not want to page the service technician when the account is initially placed on test PAGE TECH ON TEST EXPIRE Enter Y to send a page to the service technician when the account is no longer on test the test has expired If a page is sent event code 3988 Page Test Expire will be logged to the service technician s account Enter N if you do not want to page the service technician when the account is no longer on test RESTORAL NEEDED MAX TIME The field has been added so that you can specify the maximum amount of time in minutes that the operator has to restore an alarm For example you may enter 30 minutes and the operators would have a maximum of 30 minutes in which to log the restoral for the alarm ADDN L LOOKUPS FOR O C ZN COMM This field has been added so that you can determine if you want the system to do additional lookups for zone comments If a signal is received and the lookup for the open close zone comment initially fails by entering Y in this field you can force the system to perform additional lookups to find the appropriate zone comments and display them on Screen 2 Alarm Dispatch and Screen 7 Event History Display and print them on the reports generated from Screen 24 Supervised Account M ail Out Report and Screen 222 D etailed Account
103. ands Used to Request a Page from the Alarm Dispatch Screen Command Action O APAG Requests that a page message be sent to the first pager on the selected account s passcard list Screen 46 Passcard order is based on the each passcard s passcode APAG Requests that a page message be sent to a specific pager on the selected account s passcard list Screen 46 Example APA G2 requests that a page message be sent to the pager with the passcode PA G2 on the selected account s passcard list IPAG Requests that a page message be sent to the first pager for the installer assigned to the selected account Passcard order is based on the each passcard s passcode IPAG Requests that a page message be sent to a specific pager for the installer assigned to the selected account Example IPAG5 selects the pager with the passcode PAG5 from the installer s passcard list PAGE Searches the account passcard list installer passcard list and employee passcard list in that order and selects the first pager Table 4 Commands Used to Request a Page from the Service Dispatch Screen Command Action PAG Searches the account passcard list installer passcard list and employee passcard list in that order and selects the first pager PAG Requests that a page message be sent to a specific employee assigned to the displayed account on the Service Dispatch screen Example PA G2 requests that a page message be sent to the pager
104. aracter user defined codes that are used to classify residential subscriber s accounts Residential account types are also used to validate the format of the account s name If you assign a residential account type to an account then you must make sure that the account name is entered in the LAST NAME FIRST NAME TITLE format Residential account types are also used to check to see if a valid title has been entered Screen 183 Residential Account Titles is used to set up the valid titles for accounts Residential Type Definition CSS Omg oOw o A obt b OO OO AJ Ohn UO AM FA OO vw OO JO UD GA b k 1 0 P Q R S T U V W en N You may create up to 20 residential type codes and you may specify 0 9 or A Z as the codes Residential account types are assigned to the account using the TYPE field on Screen 42 Account U pdate MAS Central Station 5 50 67 System Setup 3 19 Screen 183 Residential Account Titles This screen can only be accessed if you have the option to use edit rules for account names set by MAS If you currently are not using any editing rules for the account name data entry and wish to do so you must contact MAS to have this option set and convert your existing account name keys into the new formats When the option is set by MAS you will have access to this screen which you can use to affect the account name entry for future accounts Residential titles such as Mr Mrs Ms Dr or Rev ma
105. arm Dispatch Screen AAA xlii Faxing from a amp Report SCION srein eiaa eea a aia a iaat xliii Fax Passcard Selection WiINdoOW ENEE xliv Fax Cover Page Entry Window ENEE xlv Fax Interface System Administration ENEE xlviii MAS Central Station 5 50 67 MAS Central Station 5 50 67 Chapter 1 Introduction Overview This manual is intended for use with Central Station software version 5 50 65 and is a supplement to the Central Station Instruction M anual which was written for version 5 50 02 The information listed in this supplemental manual will cover every change and feature that has been added since the release of 5 50 02 How To Use This Manual This supplemental manual is laid out in a similar fashion to the Central Station Instruction Manual Each chapter identifies the primary function you will address in the CS systen The information that is listed in each chapter is presented in the following order features that affect multiple screens are listed first features and changes that affect specific screens are listed next and are listed in order by screen number Additionally statements have been included throughout this manual that will point you to various places in the Central Station Instruction Manual For example if you are reading about new changes made to Screen 42 Account Update but want to know more about setting up new accounts you will be directed to the place in the Central Station Instruction M anual where that
106. associated with the subscriber account currently selected on Screen 2 Alarm Dispatch Recall that an installer may be assigned to each subscriber s account on Screen 42 Account U pdate PASSCARD The passcode of the pager to which the message will be sent To review or select from a list of pagers enter a comma in the PASSCARD field NAME The name of the subscriber whose account is currently selected on Screen 2 Alarm Dispatch SERVICE The telephone number of the pager to which the message will be sent PIN The personal identification code used to contact the pager to which the message will be sent MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xix PG DEF The number 1 20 which represents the message you want to send If a default message was defined on Screen 51 Event Code U pdate for the event code used to request the page the number of the default message is displayed If a default message was not defined for the event code used to request the page message 1 is displayed Depending on the selected message additional comments may or may not be entered in this window If the selected message allows for additional comments code 53 X in Screen 126A Page M essage D etail Format fields 4 7 may display where you may enter the comments FOLLOWUP MINUTES The number of minutes that will dapse before page confirmation event is considered late When a page is successfully sent with the message a confi
107. ate reporting code has been added to this report Screen 140 Updated CS Account Database Printout For more information on this screen refer to pages 8 23 through 8 24 in the Central Station Instruction M anual The STARTING INSTALLER and ENDING INSTALLER fields have been added so that you can specify the range of installers to determine which accounts will beincluded on the report Screen 181 Account Usage Printout For more information on this screen refer to page 8 26 in the Central Station Instruction M anual This report now includes statistics for operator type C Customer Service This report also includes a page at the end of the report that provides a summary of account usage totals for each operator type These totals are listed in hours and minutes At the end of the report the grand totals are listed for account usage in hours and minutes along with the total number of accounts included on the report Screen 200 Report Menu If you are using the option to archive history the Screen 241 History ArchivePrintout will display on the Report Misc Menu This option has to be set by MAS The History Archive to optical disk option must be installed by MA S for this screen to be functional 6 6 Reporting MAS Central Station 5 50 67 Screen 201 Short Print by Install Date For more information on this screen refer to page 8 27 in the Central Station Instruction M anual The following fields have been added INSTALL DA
108. ave been added which will be used when you use the Schedule On Test Feature Makesure you have the specified parameters entered for the appropriate event code 3933 Scheduled On Test Must have a Late Event Code of 3923 and an Equivalent Event Code of 4210 4216 Change Test Time 4217 Append Test Setting up the Sub Account Comments Feature Event code 4184 Log Site Sub Comment has been added which will be used when creating comments for subaccounts This event code is logged internally for a subaccount and is used to link the comment to the subaccount When you create this event code and you assign an event class do not use event classes O Z or A for this event code MAS Central Station 5 50 67 System Setup 3 3 Setting up Multiple Follow up Events Three new event codes have been created so that you can create follow up events that will not go into alarm when they are late You may use these event codes to distinguish from the follow events codes 4620 4621 and 4622 that can go into alarm if they are not cleared by the specified date and time The three new event codes are 4616 Create No Alarm Follow Up 4617 Reschedule No Alarm Follow Up 4618 Clear No Alarm Follow Up Each of these event codes must have specific parameters set up in order for this feature to work properly Refer to the following table Event Corresponding Late Event Code Equivalent Code Code field 14 field 17 4618 4620 4618 4621 User defined but
109. ave their expected events set up using this screen ATI SCHEDULE FOLLOW UP EVERYTHING Enter F if you wish to create clear follow up events for accounts that have a scheduled follow up events but do not have the expected clear follow up events scheduled CHK GUARD SCHEDULES is not currently used SETUP IF LATE If the selected accounts do have expected events but they have expired they re late you may enter Y in this field to set up the next expected events for those accounts If you enter N the late expected events for those accounts will not be changed MAS Central Station 5 50 67 Utilities and Repairs 7 25 SET UP AS OF DATE MMDDYY SET UP AS OF TIME HHMM You may now specify the exact date and time as of which you will set up the next expected events for the selected accounts This feature enables you to determine which expected events will be set up based on the date and time specified For example you may havea site with a scheduled irregular close and you may want to specify a date and time to ensure you are setting up the next expected open for the site instead of the expected close Previously expected events were set up as of the current date and time These fields are especially useful for timer tests The date must be the current date or a future date The time can be past current or future LOG EVENT ON SETUP If you enter Y in this field then event code 4879 N ext Expected Reset will be logged for each
110. aved the change The fax is sent to the installer assigned to the account This option must first be set up by MAS If MAS sets up this option then you may fax information from the following screens and windows Screen 4 Permanent Schedule M aintenance Screen 42 Account Update Screen 43 Zone Event Code Update Screen 44 Permanent Schedule M aintenance Screen 46 Passcard Update Screen 48 Overflow Maintenance Screen 49 Permit Update Account Overflow Window When you make a changein any of the above screens the following window will display when you save the change Do You Wish to FAX These Changes Realtime Y N If you enter Y then the report generated from Screen 222 D etailed Account Activity will be faxed to the installer The information on the report will include the change that you just made as well as any changes made to the account in the last 24 hours Additionally the report generated from Screen 21 CS Account Database Printout will also be faxed to the installer When the information about the account is faxed to the installer event code 4959 Fax CFR is logged for the account created for the installer receiving the fax The subscriber account that was changed has event code 4971 Account Changed logged to its history In order for this feature to work you must set up the following things e In Screen 46 Passcard U pdate you must set up a fax passcard for the installer and the Passcode for the fax passcar
111. ber that will be used for communication from the local system to the remote system s A machine If communication is to the B machine as specified in Screen 901 Receiver R edundancy Options then the socket number will automatically change to be one greater than the number entered for the A machine HOST PREFIX REMOTE Host Enter the TCP IP alias as specified in the etc hosts file that will identify the remote pair of redundant machines This entry will prefix A or B in the host table that exists in UNIX For example if you enter SEC then the local machines can be identified as SECA and SECB You may not enter SYS as a prefix A SYSTEM SOCKET REMOTE HOST Enter the TCP IP socket number that will be used for communication from the remote system to the local system s A machine If communication is to the B machine as specified in Screen 901 Receiver R edundancy Options then the socket number will automatically change to be one greater than the number entered for the A machine MAS Central Station 5 50 67 Utilities and Repairs 7 29 HLESTO BE SENT Y N These fields are used to determine which files you want to be sent to the remote system You may enter Y for each of the files that you want to be sent to the remote system For example you may want to send history and alarms Entering N will exclude those files from being sent to the remote system Data changes which are
112. bove the events because the comments were logged after the events Events are still listed in chronological order but now the data change events are listed first and the event related comments are listed beneath the events This display makes it easier to distinguish which comments are associated with which data change events Additionally comments are now displayed with the events that were logged to subaccounts Log Event for Invalid Passcard A new field has been added which allows you to log an informational event code to a customer s account whenever a signal is received which requires passcard verification and the passcard received with the signal is invalid Schedule Number Logged for Events When you log a change to a scheduled event such as an Irregular Open the schedule number is now included in the comment logged with the event When alate event is received the schedule which applies to the event will be logged in the PAss COM column A sampleis shown below OTF SIS MOESIA 5i 3201 LATE TO CLOSE SCHED 1 Hee SRS OMC OMMEN DAS 1 25 MASO ROS 51 O77 28 95 6200223 JOZSI SSA AZRIN HAST 7726 MZE M ore P rev N ext D isp G en Expiration Date and Comment Logged for Follow up Events When a follow up event is created the date and time the follow up event will expire and any comment entered for the follow up event will be logged to event history A sample is shown below OB ILI AS ses 17 COP 4620 CREATE FOLLOW UP 8 17 20
113. ce Recap Report 6 15 Screen 27 Common Overflow Printout 6 5 Screen 270 Account Assignment Status Report 6 16 Screen 277 Passcard Printout 6 17 Screen 28 Common Overflow Membership Printout 6 5 Screen 280 CS Account Database to Tape 7 26 Screen 281 Customer File Report 6 18 Screen 282 Out Of Service On Test Accounts Listing 6 20 Screen 283 False Dispatch Tracking Report 6 20 Screen 286 Special Alarm Printout By Resolution Code Ranges 6 21 Screen 292 Operator Activity Report 6 22 Screen 296 Incident Summary File 6 23 Screen 297 Disposition by Account Report 6 25 Screen 298 Operator Statistics Report 6 25 Screen 299 Dispatch Action Report 6 26 Screen 340 Error Log View Print 6 27 Screen 370 Redundancy Error Log 6 27 Screen 71 Event Code Printout 6 6 Work Order Number Fields 6 1 Reporting Buckets Limits 7 1 Reporting Code Description File 3 18 Reporting Period Update 3 18 Residential Account Titles 3 20 Residential Type Definition 3 19 Classifying Residential Accounts 3 19 Creating Residential Account Types 3 19 SE Schedule On Test Feature 3 3 Schedule Zones to be On Test 5 1 Scheduled Alarm Processing 4 6 5 6 Schedules See Permanent Schedule Maintenance Securing Accounts See Account Data Security Security See Main Menu Security Selective Alarm Status M onitor 5 29 Send An Operator Message Window See Operator Messaging Set up Page M essages See Page M essage Defini
114. ch G eneral DTE C opy N ext M ore P revious S ave or DEL ete Fields You may define a call list on Lines 5 through 16 of any page of dispatching instructions To build a call list e Enter CALL beginning in the first position of any line e Enter one space e Enter the codes that represent the contacts agencies installers and fax machines modems you want to include in the call list List the codes in the order you want then to appear on the call list Each code must be separated with a comma The codes that represent fax machines and fax modems are shown in Table 3 For a complete list of call list codes refer to your CS 5 50 User Manual xxxviii Appendix B The Fax Interface Feature M AS Central Station 5 50 67 M AS Central Station Table 3 Call List Codes for Fax Machines Modems Account Fax Machine Modem Selects the first fax machine modem from the account passcard list Screen 46 Passcard order is based on each passcard s passcode Account Fax Machine Modem Selects a specific fax machine modem from the account passcard list Screen 46 Example AFAX3 selects fax machine modem with the passcode FA X3 from the account s passcard list Installer Fax Machine Modem Selects the first fax machine modem from the installer s passcard list Screen 46 Passcard order is based on each passcard s passcode Installer Fax Machine Modem Selects a specific fax machine modem from the installe
115. creen 214 Selective Alarm Status Monitor This feature must be activated by MAS Screen 185 will have no effect on your system if you do not have this option activated Delayed Alarm Maintenance CS 01L85 EE EH erek ssck Delay secs Start Baca End Pri Delay secs 50 70 20 il 120 12 i 14 5 16 AL 18 19 20 i 2 3 4 5 6 7 8 S 0 d Sue OF Neat 5 28 Dispatching MAS Central Station 5 50 67 Screen 214 Selective Alarm Status Monitor The MISC ERROR message will be displayed whenever a dispatch action index is more than 80 percent full You may rebuild the dispatch action index or purge the dispatch action files using Screen 136 Dispatch Actions Purge This buffer screen will not beep for alarms with a priority which is lower than the DIM PRIORITY entered on Screen 101 Processing O ptions An option is available to have the INst column display instead of the START column The INST column will display up to 4 characters of the installer code If the SUP BKTK WARN field in Screen 64 U ser Profile U pdate is set to Y for a specific user then background task warnings will not display on this screen for that user This screen will now display MASlink errors if the communication server for MASlink for Windows has not processed the information in the outbox directory in the last 30 minutes Screen 230 Multi Location Alarm Monitor The MISC ERROR message will be displayed whenever a dispatch act
116. creen 31 Background Task Status Monitor When using Datalink which may include the Sybase link from MASterMind you may now view information for the last transaction received via Datalink For each transaction you will see the sequence number of the last transaction processed by B32 from the remote computer and the date and time the transaction was processed This information display in the new LAST TRANSACTION INFO field For more information on this screen refer to pages B 17 through B 20 in the Central Station Instruction M anual Screen 901 Receiver Redundancy Options For more information on this screen refer to pages B 2 through B 4 in the Central Station Instruction M anual Whenever you perform a STARTLOG a form feed may be sent to your All Events Printer This prints a blank page between the events received prior to the STOPLOG and the events received after the receivers were restarted with the STARTLOG To enable this feature enter Y in the FORM FIELD TO EVENT PRINTER field MAS Central Station Supplement 5 50 67 Receivers Redundancy 8 1 The following fields have been added to this screen DON T MRG EVENTS REDUNDANTLY Enter Y in this field to disable events from being merged by time onto the redundant system except when they are logged from Screen 910 911 or the C merge program EXCESSIVE SIGNAL TIME SPAN EXCESSIVE SIGNAL COUNT An event may be logged to a subscriber s account if an excessive number of si
117. ction applies to SuperDOS based systems only Whenever processes are stopped using Screen 981 the CS system will verify that all receivers have been stopped This correction applies to SuperDOS based systems only Screen 990 2 Way Voice XRef Table the LN field now allows up to 6 digits and the ExT field now allows up to 5 digits MAS Central Station Supplement 5 50 67 Receivers Redundancy 8 7 8 8 Receivers R edundancy M AS Central Station Supplement 5 50 67 Appendix A The Alpha Paging Feature Overview The Alpha Paging Interface feature is used to transmit selected information to your field technicians alarm dealers and subscribers from the CS 5 50 system This feature is not part of the standard CS product It is an additional feature that must be purchased from MAS This appendix covers the following topics e Requirements for Using the Paging Interface Feature e Preparing Your CS System for the Paging Interface Feature e Setting up Information for Pagers e Paging e Special Features Automatic Paging of Test Results e Paging Interface System Administration Screen 127 Alpha Paging Company M aintenance Requirements for Using the Paging Interface Feature Hardware Requirements A Multitech modem with a baud rate of 9600 or greater is recommended to use the Paging Interface The Paging Interface is compatible only with Alpha pagers using the TAP protocol Touchtone pagers may not be used with the Paging Inte
118. ctivity Report on Account lt number gt Account D atabase Listing on Account lt number gt Account Test Results on Account lt number gt You may override the default subject The subject will be printed on the fax cover page COMMENTS Up to 8 lines of comments that you wish to include on the fax cover page Each line may contain up to 50 characters CONFIRM N indicates the recipient is not required to contact the central station when the fax is received Y indicates the recipient is requested to contact the central station upon rece pt of the fax When the fax is sent a fax confirmation event will be scheduled for the subscriber s account If the fax confirmation is not received within 15 minutes of being sent successfully alate confirmation event will be generated for the subscriber s account xlvi Appendix B TheFax Interface Feature M AS Central Station 5 50 67 Note If you are batch faxing from Screen 24 Supervised Account M ail O ut Reports then you will see the following field SEND REMAINDER TO DEFAULT PRINTER This field is used to determine whether you want to print the report if a fax number is not available Enter Y to print the portions of the report that cannot be faxed Enter N if you do not want to print the portions of the report that cannot be faxed When your selections are complete enter GO at the command line of the Fax Cover Page Entry Window to attempt to send the fax MAS Central Station 5 50 6
119. d Underline Text 4 3 Cz Cancellation Purge 7 12 CFR See Customer File Report CFR Letters 4 13 6 19 Change Area Codes See Area Code Change Change Event Codes See CS Event Code Change Change Global ZD Pages See Global ZD Page Change Change Installer Numbers See M ass Installer Number Change Change Zones See CS Zone Change Clear Test Window 5 5 Combined Activity Report 6 8 Comment Entry 4 5 Comments for Event Codes 3 3 Common Overflow Maintenance 3 1 4 11 4 22 Creating Temporary Common Overflow Pages 3 1 Editing Common Overflow Pages 4 3 Printing Common Overflow Pages 6 5 Viewing Common Overflow Pages 3 1 5 7 Common Overflow Membership Printout 6 5 Common Overflow Printout 6 5 Configure B32 MASterMind Interface See B32 to MASterMind N etwork Definition Configure B32 Webserver Interface See B32 to Webserver N etwork Definition Configure X Site Redundant Systems See X Site Redundancy Configuration Copy Account Information 4 2 Cross Reference Guide 5 25 CRT Default Setup 3 5 CS Account Database Printout 6 2 CS Account Database to Tape 7 26 CS Event Code Change 7 12 CS Event Code Changes New Fields 7 12 CS Line Assignment Format 7 19 CS Location Profile Update 3 6 New Fields 3 6 CS Master Receiver Type Definition 8 7 CS Non Activity Report 6 14 CS Number Assignment 7 20 CS Short Printout 6 5 CS Zone Change 7 24 Customer File Report 6 18 Defining Account Information for CFR L
120. d has elapsed The page message format assigned to the selected test category will be the format used each time the test results are automatically paged to the technician When the Test Expires The technician may be paged upon the expiration of the test This option occurs only if you have entered Y in the PAGE TECH ON TEST EXPIRE field in Screen 101 Processing Options This page is initiated by the system You will not be prompted with the Alphanumeric Pager M essages window Thetechnician who is paged is the same technician whom you specified when you paged the technician at the start of the test If you did not page the technician at the start of the test then the technician who received the automatic pages with the test results will be the technician who is paged when the test expires The page message that is sent is page message that is assigned to event code 3988 Page Test Expire which is logged to the service technician s account You may use the WAIT EVENT CODE field in Screen 51 Event Code U pdate to assign a page message to an event code For moreinformation on this feature see the section titled Screen 51 Event Code Update in Appendix A xxii Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Screen 127 Alpha Page Company Maintenance This screen is used to change the technical format of the messages that are paged and the modem characteristics based on the specifications of the paging company You will only u
121. d must be FA XCFR For more information on section up fax passcards for an installer see Appendix B The Fax Interface Feature in this manual e In Screen 51 Event Code U pdate you must use the Wait Event C ode field to assign a cover page to event code 4959 Fax CFR Cover pages are set up in Screen 125 Fax Cover Page Definitions For more assigning a cover page to event codes see Appendix B The Fax Interface Feature in this manual MAS Central Station 5 50 67 Account Data Entry 4 1 Copying Account Information The O ver command has been added to the following screens which allows you to copy information from one account to another e Screen Ll Common Overflow Maintenance e Screen 44 Permanent Schedule M aintenance e Screen46 Passcard Update Long Format e Screen47 Primary Dispatch Information e Screen48 Overflow Maintenance To use the O ver command 1 Access the passcard schedule or page of information that you want to copy At the command line enter S to save the information in a temporary holding file If you don t save the information first then you will not be able to copy the information 2 UsetheN ext command to select the account to which you want to copy the information then move the cursor to the command line 3 Enter O to copy all of the information from the holding file to the destination file You may also copy only specified fields by entering O followed by therange of fields to b
122. dow to the right the number of spaces you specify To movea window enter the appropriate command and press ENTER The command must be entered at the beginning of afield or at the command line 2 4 System Setup MAS Central Station 5 50 67 Chapter 3 System Setup Screen 11 Common Overflow Maintenance For information on setting up common overflow pages see page 3 3 through 3 5 in the Central Station Instruction M anual Viewing a List of Common Overflow Pages You can review a list of all common overflow codes that have been set up on Screen 11 Common Overflow Maintenance To review alist of codes enter in the COMMON field If you want to search for a code that matches a specific pattern enter the pattern text after the For example if you want to look for codes 10 100 or 1000 enter 210 in the COMMON field To review the overflow page for one of the codes listed enter the line number on which the overflow code appears It will be immediately displayed Creating Temporary Common Overflow Pages You may now create temporary common overflow pages To use this feature follow the steps listed below 1 Use Screen 11 to create a new page of common overflow This page will contain the temporary information Remember to save the new page You should also use a naming convention in the COMMON field that is unique and easy to remember 2 Next retrieve the permanent common overflow page that is to be replaced by the temp
123. e For more information on this screen refer to pages 9 28 through 9 29 in the Central Station Instruction M anual The START INSTALLER and END INSTALLER fields have been added so that you may specify a range of installers for which to change the event codes The range of installers will determine which accounts will be selected for this utility The CHANGE CODESIN CSHISTORY Y N field has been added so you can determine if you want the history file to include the event code change Enter Y to change the event code in the history file Enter N to keep the event code from being changed in the history file Use extreme caution when entering N in this field You will not be able to delete an event code from the system if it still exists in the history file as the old code The system will now process all accounts in the database if you specify FIRST to LAST in the START CS and END cs fields respectively When this utiltity is run information is now logged to the event history for the SYSADMIN account Events corresponding to the start and end times the utility was run as well as comments detailing the parameters for which the utility was run are listed 7 12 Utilities and Repairs MAS Central Station 5 50 67 Screen 143 Blanket Full Clear For more information on this screen refer to pages 9 45 through 9 46 in the Central Station Instruction M anual If you havea redundant system you may not access this screen on the non monitoring backu
124. e 3 7 Screen 67 VRT Action Event Code Entry View 3 7 zT Test Functions Window 5 2 New Commands 5 3 N ew Fields 5 2 Test List Window 5 4 5 27 Timed Event Entry 5 21 U UL Listed Reports Alarm Occurrence Recap Report 6 15 Unknown Account Activity 6 11 Unlimited Zone Comments 2 1 Updated CS Account Database Printout 6 6 User Location Profile Update 3 7 New Fields 3 7 User Profile Maintenance 3 22 7 24 Utilities and Repairs 7 1 Events Logged to History for SYSADMIN Account 7 1 Reporting Buckets Limits 7 1 Screen 105 Area Code Autodial Table 7 2 Screen 111 Index Rebuild Utility 7 2 Screen 112 Purge Expired Temporaries and Irregulars 7 2 Screen 114 Account Deletion Request 7 3 Screen 115 Account M aster File and Activity Deletion 7 6 Screen 116 File Status Report 7 8 Screen 118 Event History View 7 8 Screen 132 Quick Purge for Event Activity 7 9 Screen 133 Purge Event Activity 7 10 Screen 133A RC Purge Archive Event History 7 10 Screen 134 Cancellation Purge 7 12 Screen 142 CS Event Code Change 7 12 Screen 143 Blanket Full Clear 7 13 Screen 145 Account Rename 7 13 Screen 146 Passcard Print 7 14 Screen 147 Mass Installer N umber Change 7 14 Screen 152 Installer OOS Date Mass Deletion 7 15 Screen 160 Area Code Change 7 16 Screen 171 CS Line Assignment Format 7 19 Screen 172 CS Number Assignment 7 20 Screen 196 Global ZD Page Search 7 21 Screen 197 G
125. e Central Station Instruction M anual If dates are entered in your system using the European Date Format the dates are now printed in the European Date Format MAS Central Station 5 50 67 Reporting 6 27 6 28 Reporting MAS Central Station 5 50 67 Chapter 7 Utilities and Repairs Events Logged to SYSADMIN History An event will be logged to the Event History for the SYSADMIN account whenever you a run a repair perform maintenance or print a report using one of the following screens e Screen 116 File Status Report e Screens 301 312 Repair Screens e Screens 340 350 Error Log and Maintenance Screens 351 360 362 370 Additionally an event will also be logged to SYSADMIN when one of the following screens is changed e Screen 101 Processing Options e Screen 901 Receiver Redundancy Options Reporting Buckets Limits The current limit on the number of signals in the reporting buckets has been increased The number of signals counted and stored for each account reporting code or time period has been increased to 65000 This feature affects the following programs Screen 113 Event History Posting Screen 117 Roll Event History Screen 118 Event History View Screen 210 Summary Activity Report Screen 62 Autoskip Definition Entry for Screen 42 You may now enter R to determineif you want specific fields to be required entries in Screen 42 Account Update For example you might enter R in thestyPe field to make it a requir
126. e Screen20 Site Sub Cross Reference To access the Comment Entry window enter CW at the command linein any of the above screens Comment Entry gap Bere EE When you first access the Comment Entry window you can enter up to three lines of comment However you may redisplay the window so that you can enter up to ten lines of comment To enter ten lines of comments enter F at the command line The Comment Entry window will expand to include ten comment lines The P art and F ull commands toggle the screen display between three and ten lines of comments Account Data Security For some customer accounts changes to account information may only be authorized by specific individuals at the customer s site To secure the account s information 1 On Screen 46 P asscard Update set up the passcard for individuals who may authorize changes to the account s information Be sure to assign the same passcard level to these individuals 2 InthePASSLEVEL field on Screen 42 Account Update enter the passcard level you assigned to the individuals who may authorize changes to account information When a user attempts to access this account on an Account Data Entry screen Screens 42 48 he will be prompted to enter a passcard before he can access the screen If the passcard s level matches the value entered in the PASS LEVEL field on Screen 42 the user may add or edit the account e information If the passcard level does not
127. e VRT II to abort alarm signals N NoVRT Access The customer may not access his account using the VRT II system Refer to page 3 20 in the Central Station Instruction M anual for more instructions on setting up abortable alarms Screen 61 CS Location Profile Update The MM EDIT fiad has been added so that you can determine whether the Account Data Entry screens 41 49 may be modified when this application is interfacing with the MA SterM ind Business Application If you enter Y then only MASterM ind users will be able to modify account information using the MA SterM ind Business A pplication A NO UPDATE message will display in Screens 41 49 indicating that the record may not be changed using this application If you enter N then account information may only be modified using this application 3 6 System Setup MAS Central Station 5 50 67 Screen 64 User Location Profile Update For information on setting up user profiles see pages 3 29 through 3 36 in the Central Station Instruction M anual 1 The WARN ON INCOMPLETE DISPATCH Y N field has been added so that you can display the Account Release Warning Window if an alarm is accessed and has been only partially cleared by the dispatch operator For more information see the Dispatching section of this Release Notice An new OPERATOR TYPE C has been added for customer service representatives The FUNCTION KEY SET field has been added For each user you may now ass
128. e copied For example if you wanted to copy only fields 5 through 7 then you would enter 05 7 4 Once the information has been copied enter S to save the new file Prompt if Data Not Saved If you have entered or modified information for a record on a data entry screen and attempt to select another record or moveto another screen without first saving the information you were entering you will be prompted with the Data Save Warning window Data Save Warning Window Data Not Saved OK to Exit Y N You may enter Y to exit without saving or N to return to the screen where you were entering the information 4 2 Account Data Entry MAS Central Station 5 50 67 Blinking and Underlined Text Information entered on the M aster File M aintenance data entry screens Overflow screens and the Installer U pdate screen may be displayed in highlighted blinking or underlined text This feature is primarily used with comment fields dispatch and overflow page text or installer update messages To underline or highlight an entire line insert one of the following characters in the first position of the line of text displays aline of blinking or highlighted text displays a line of underlined text To underline or highlight a specific word insert one of the following characters in the first position of the word displays aword as blinking or highlighted text displays a word as underlined text You may only use one of the
129. e eas Bae dai hee at i Requirements for Using the Paging Interface Feature on AEN i Preparing Your CS System for the Paging Interface Feature ccsssesssssssssscssssescesssssasessssesaserereees ii Screen 126 Page M essage Detnittome ENEE iii Screen 126A Page Message Detail Forme EEN v Screen 51 Event gleef viii Setting up Information for Pages x Screen 46 Passcard Update oss eege Annie Ra ie See ee xi Screen 47 Primary Dispatch Information EEN xiii Sending a Page Message 0 esesesesesescseseesecececeseseaeseseseseseseseseseceeeeesesasssaeaeseaeseseseseeceeesesasasasneneseeeeeneeatats XV Paging from Screen 2 Alarm Dispatch ENEE xvi Page Passcard Selection VWindow EEN xviii Alphanumeric Pager M essages Window EEN xix Special Paging Features Automatic Paging Of Test Results ENEE xxi Screen 127 Alpha Page Company Maintenance EEN xxiii Appendix B The Fax Interface Feature OVERVIEW tess i eed eatin dh trated i as ee eae EES xxvii Requirements for Using the Fax Interface Feature AAA xxvii Preparing Your CS System for the Fax Interface teabire ANERER xxviii Automatic Faxing c uieiiei isles a aaria aa aei a eee xxviii Screen 125 Fax Cover Page Deinittonms ENEE XxiX Screen 125A Fax Cover Page Detail Format NEEN xxxi Screen 51 Event Code Update xxxiii Setting up Information for Fax M achines Modems ENNEN XXXV Screen 46 Passcard ele EEN xxxv Screen 47 Dispatching Inetructlons ENEE xxxviii Seeding a AN EE xl Faxing from the Al
130. e s DTE TU TH 8 15 effective The CONT string links CONT 10 this dispatch page to the next page e that should be ea used E dit PR mit Z ones D ispatch G eneral C opy N ext M ore P revious S ave or DEL ete This is the next Primary Dispatch Information dispatch page in 700 SANDERS BONNIE the series 15710 MUSSEY GRADE ROAD 10 Dispatch Text 3 PERMANENT Date 5 FIRE DISPATCH INSTRUCTIONS Thru 6 CALL PREMISE DISPATCH FD The absence of a DTE string CALL P FD indicates that this dispatch page is the last in the series Permit E dit PR mit Z ones D ispatch G eneral DTE C opy N ext M ore P revious S ave or DEL ete 4 Onceyou are finished creating the series of zone dispatch pages you will need to assign the first zone page in the series to the zone In the above example you would assign page 15 to all appropriate zones When page 15 was not in effect the system will automatically use page 10 Use Screen 43 Zone Event Code U pdate to assign dispatch pages to zones MAS Central Station 5 50 67 Account DataEntry 4 21 To verify your entry for the zone dispatch page you can enter DTE at the command linein Screen 47 When you use this command the D ate Line D ecoder window will display Date Line Decoder Staxtry Ene Sieeuece ERNA 08 00 12 00 Wat 1 IZON Sun AOO This window is used to translate the codes that you have entered for the displayed dispatch page Using this w
131. ected Events 7 25 Screen 280 CS Account Database to Tape ENEE 7 26 Screen 302 Expected Event File Repair s sssssesssssssrissssrisrissssristentnntsnentinntnnnntnntnntnnnnnnntentnnnnnnn nentes 7 26 Screen 305 Event File Repair Enhanced Version 7 27 Screen 307 Zone Comment File Repair 7 27 Screen 310 Miscellaneous Index Renare AEN 7 27 Screen 331 Redundancy Status Green EEN 7 27 Screen 332 Miscellaneous Problem Status Screen ENNEN 7 28 Screen 333 X Site Redundancy Configuration Definition s sessesssssrssresssrrsresrsrrenserrnnenrerenns 7 28 Screen 334 B32 gt MASterMind Network Definition ENNEN 7 31 Screen 335 B32 gt Webserver N etwork Definttton ANNE 7 32 Screen 375 Permit Agency Bemumber EEN 7 34 Screen 397 Datalink From Flat File 7 35 Screen 399 Mass Account Deletion ANEN 7 36 Chapter 8 Receivers Redundancy Changes That Affect All Recelveres AANEREN 81 Screen 31 Background Task Status Monitor EEN 81 Screen 901 Receiver Redundancy Optionms ENEE 81 Screen 902 Switch System Gratis AAA 83 Screen 931 Start Receivers Startlog ENEE 83 Screen 952 Enable Disable Receivers EEN 8 4 Screen 954 Receiver Definition Update 8 4 Screen 958 CS Master Receiver TvpeDetnitton ENEE 8 7 Screen 981 Stop RecelVers eiescci ecient anari iiaea iaai ENEE EEN 8 7 Screen 990 2 Way Voice XRef Table EEN 87 MAS Central Station 5 50 67 Appendix A The Alpha Paging Feature OVENICOW 248 Ee Ee and aun Aid Raed c
132. ed Theline on which the code is entered plus the 2 blank lines add up to three lines which is the number of comment lines that have been specified for this example Codes 40 41 and 42 will provide the actual event that generated the page This event may not necessarily bean alarm Codes 60 through 65 are only used when you are automatically paging test results to service technician For more information on this feature refer to Appendix A at the end of this document The VRT Type Description comes from Screen 68 VRT TypeM aintenance The event received by the Central Station will determine which VRT Type Description to send as part of the page The VRT Typeis assigned to an event in Screen 51 Event Code Update You would not send codes 63 and 64 together in the same page since both could be used to describe the event MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature vii Screen 51 Event Code Update Event Code Description Reporting Code Response Code Resp Priority Event Class Wait Wait Event Code Status Change Dispatch Code Alternate Desc Can RPC S Use False Dispatch Late Event Code de eer OR A PSOE VRT Type 1 99 Equivalent Code 100 HOLDUP BANK DRIVEUP A ALARMS D OPERATOR ALWAYS 20 A 0 1 Set 2 Clr 3 Eqres 4 Disarm 5 Arm 6 Delay 0 O Opn C Cls A Alrm T Trbl R Rst N Norm X Outg S Stay NOT USED Y N MASlink Only Y N S ave or N ext This screen is used for two pu
133. ed entry on Screen 42 For more information on this screen refer to page 4 16 in the Central Station Instruction M anual MAS Central Station 5 50 67 Utilities and Repairs 7 1 Screen 105 Area Code Autodial Table When you use this screen to delete area codes records on the A machine you will no longer receive redundancy errors on Screen 370 Redundancy Error Log You may now enter 000 in the area code field and set up a dial code for that area code For moreinformation on this screen refer to pages A 11 through A 12 in the Central Station Instruction M anual Screen 111 Index Rebuild Utility This utility will now rebuild the following utilities e CSDCANCELX which stores the record of an account s cancellation e CSDCHGLX which determines the accounts that have changed since the last time Screen 140 was run e SSDREQ6X which is used for service reporting This utility will no longer rebuild CSDDSACT1X which stores dispatch actions This file may now be rebuilt using Screen 136 Dispatch Actions Purge For more information on this screen refer to page 9 13 in the Central Station Instruction M anual Screen 112 Purge Expired Temporaries and Irregulars You may now enter separate dates for each purge option Each date is the date through which the irregular or temporary dispatch pages or schedules will be purged The CLEAR EXPIRED SCHEDULES THRU field has been added so that you can specify a date through which tempo
134. edules the schedule number which applies to the event is displayed in the new SCH column You may no longer manually enter or delete an expected event You must use Screen 2 Alarm Dispatch to log the appropriate event code adjusting the subscriber s schedule Expected events related to system tests specifically event 3923 Expired Test and 3933 Scheduled Test are no longer cleared when a dispatch operator logs event 4612 for a site MAS Central Station 5 50 67 Dispatching 5 21 Screen Event History Display For more information on this screen refer to page 5 44 in the Central Station Instruction M anual The speed of logging changes made to account data has been greatly improved When a permit has exceeded the number of allowable false alarms the event code set up in field 44 ALERT LIMIT REACHED CODE in Screen 101 Processing Options will now automatically be logged to the Event History When a zone triggers a late event that zone is not listed in the ZN oP field in Screen 7 Instead the word LATE is displayed in theZn op field next to the corresponding late event logged to the Event History When a site passcard information is logged to subscriber s history the site passcard name will be logged instead of the site passcard teleohone number To help you locate the events for a particular day the date of the most recent event for any given day will be displayed in reverse video A sample screen is shown below Ev
135. een 299 Dispatch A ction Report This is an option that can only be set by MAS Scheduling Zones to be On Test For more information on placing accounts on test refer to pages 5 45 through 5 47 in the Central Station Instruction Manual The Test Functions window has replaced the Place On Test window You may now schedule zones to be on test for a future date and time When you log event code 4210 to place an account on test the Test Functions window will now display after the Operator Action window has closed You may use the Test Functions window to specify the date and time the test will begin as well as when the test will end You will also specify which zones will be placed on test When you have scheduled an account to be placed on test the message PEN DING will display on Screen 2 Alarm Dispatch and Screen 3 Zone Event Code View MAS Central Station 5 50 67 Dispatching 5 1 When a scheduled test goes into effect the system logs the event code 3933 Scheduled On Test to the account s Event History Test Functions S N Category 1 XXXXXXXXXXXXXXXXXXX Start Date Time NOW Expire Date Time 10 10 96 16 06 On Test By ALL N ew T ime A ppend Q uit S ave To use this feature you must set up additional event codes For more information refer to Chapter 3 System Setup in this manual Changes to the Test Functions Window The following fields have been added or changed S You may now enter B to indicate that you a
136. een 3 Test List Window If you are working with accounts on test the Test List window may display There aretwo functions for which this window can be used as a selection window or as a view window Using the Test List Window as Selection Window If you have created multiple tests for an account and need to modify the parameters for one of the tests the Test List window will display after you log the event code to change the test parameters You may use this window to select the test whose parameters you wish to modify Test List Window S Otar Expire Type Category 10 15 96 08 50 10 15 96 11 49 LIST 1 ON TEST CATEGORY 1 10 15 96 08 50 10 15 96 12 00 LIST 1 ON TEST CATEGORY 1 s 10 15 96 10 51 10 15 96 13 51 LIST 1 ON TEST CATEGORY 1 1 2 3 4 5 6 2 8 9 0 dl DE veterl More previous EE If you have tests that are running simultaneously the service technicians who use VRT may only have access to one test at atime The system will use an asterisk to mark the test and denote which one the service technician may access 5 4 Dispatching MAS Central Station 5 50 67 A test will be preceded by a small s if it was created for a secondary account To select the test you wish to modify enter the line number corresponding to the test The window will close and the Test Functions window will display If you have logged event code 4210 to create a new test and this window has displayed enter Q to close the window You will
137. ent FAX Subject FAX Comments start at Line X End of Cover Page lt Form Feed After Line X The number of spaces characters that the block of information will occupy on the page The CS callback telephone number is the telephone number a fax recipient should call to confirm receipt of a fax It is defined in the CS CALLBACK PH field on Screen 101 Processing O ptions Codes 40 41 and 42 will provide the actual event that generated the fax This event may not necessarily be an alarm xxxii Appendix B TheFax Interface Feature M AS Central Station 5 50 67 Screen 51 Event Code Update Example 1 Event Code Update CSOSA Event Code 4951 18 Min User Level 4 Description FAXACCOUNT ACTIVITY 19 Disposition Type F Reporting Code Q CODE Q 20 Disposition Code ACT Response Code 4 PASSCARD LKUP LOG ONLY 21 Prompts P C B N B Resp Priority 200 22 Confirm Required Y Event Class Er 23 VRT ClrTest R N Wait 0 1 Set 2 Clr 3 Eqres 24 Agency Type PFMT 4 Disarm 5 Arm 6 Delay 25 Dual Custody Y N N Wait Event Code 2 26 Screen 12 to S kip Status Change O Opn C Cls A Alrm T Trbl 27 Ticket Type R Rst N Norm X Outg S Stay 28 Global ZD Page Dispatch Code 29 Event Type Alternate Desc NOT USED 30 Zone Group Can RPC S Use Y N MASlink Only 31 ABM Status False Dispatch Y N Gi eelere Late Event Code A bort OK A B ort VRT Type 1 99 Equivalent Code S ave or N ext 3 Example 2 Event Code Update CSOs Event Code 100
138. ent History Display CST OON CS 001 0007 VLADIC LISA Dispatch Code 003 0007 1029 REDONDO As Of 08 29 97 10 29 pe Daten Meher krans Acet Op Code Descr 08 29 97 725 AND 4210 PLACE ON TEST 08 29 97 2 25 52 COMMENT TEST ALL PRI 82995 1425 245 BB 4344 SERVICEMAN CLEARED 07 31 97 723 BB 4341 SERVICEMAN ASSIGNED 07 31 97 06 BB 4340 SERVICE REQUEST 07 31 97 05 BB 4322 CLEAR FOLLOW UP 07 30 97 44 MAO 4620 CREATE FOLLOW UP Partial Clear Priority Minutes Logged to CS History When an account is partially cleared event code 4610 is logged the new priority assigned to the alarm will be logged as a comment to the subscriber s CS history Screen 7 Event History View When an account is partially cleared for a specific number of minutes event code 4611 is logged the new priority assigned to the alarm and the number of minutes for which the alarm is partially cleared will be logged as a comment to the subscriber s CS history Screen 7 Event History View A sampleis shown below EE TEE Copia DIER ee E EENS er Sit 04 19 94 18 43 38 AAM 4610 PART CLR W AUTO MIN 5 22 Dispatching MAS Central Station 5 50 67 Event History Comments The order in which account data change events and comments are displayed has been changed to be more consistent Recall that events and comments were listed in chronological order with the most recent event or comment listed first This display would result in having event related comments listed a
139. ent listed on the report only a description of the event will beincluded ONE SUBSCRIBER PER PAGE Y indicates that you want the information for each account to be printed on a separate page Enter N to print the information for more than one account on a single page SEGMENTED OR CONTINUOUSTIME S indicates you want to include events which occurred between specific hours over a range of days Example The selected sample parameters would yield the following results Parameters Results Segmented time The report will include all events start date which occurred between 14 00 and through date 16 00 on 9 1 9 2 and 9 3 start time through time C indicates you want to include events which occurred beginning with a specific date and time through a specific date and time Example The selected sample parameters would yield the following results Parameters Results Continuous time The report will include all events start date which occurred between 9 1 at 14 00 through date and 9 3 at 16 00 start time through time The following command line options have been added to this screen SAVE You may enter S to save the sort and search criteria that you have specified for the report When you access this report the screen will display the report criteria that was last saved MAS Central Station 5 50 67 Reporting 6 3 D EFAULT You may enter D to display the default report criteria This
140. er will be selected for change The wildcard search characters of and may be used in the PRIMARY SELECTION field In STARTING CS and ENDING CS select the range of CS accounts which have telephone numbers potentially eligible for an area code change Note If you wish to search all CS accounts you may wish to ask all other users to sign off for speedier processing If you attempt to change the area code of an account currently in use by another user the message Account Locked will be displayed when you process the area code change The system will wait until the account has been released before continuing The lower portion of the screen allows you to select the range or ranges of prefixes or suffixes to which the area code change applies In the example shown on the previous page the first three digits of the phone number will be changed to 888 only for phone numbers which have 555 in the fourth fifth and sixth position of the telephone number In summary the example above is requesting that the telephone numbers for all CS accounts with the format 800555 GHIJ be changed to the area code and format 888 555 GH IJ where GH IJ is any number between 0000 and 9999 Atthecommand line enter R The Central Station software will search the selected CS accounts to produce a report showing the changes that will take place with the current values shown on Screen 160 No changes are made at this time If you selected a large ran
141. essage window where you can select the message that you want to send MAS Central Station 5 50 67 System Setup 3 21 Screen 223 Location Time Screen 223 Location Time has been introduced to allow multiple location operations to change the times displayed on Screen 2 Alarm Dispatch and Screen 14 Alarm Status M onitor to reflect atime that is appropriate for the time zone where the user is located Location Time CS 0223 Location 2 LOCATION 2 Use Location Time Y N Location Time Zone Location Daylight Savings Group N ext S ave Example The CS computer system is located in Denver where it is 9 00 a m Some users are using Denver s computer system to dispatch alarms but are at a CS location in California where it is 8 00 a m If an alarm comes in to the computer system at exactly 9 00 a m computer time this feature allows the remote California user s to see a time of 8 00 on Screen 14 for this alarm Screen 244 User Profile Maintenance The operator type C for Customer Service has been added and may be entered in the op TYP field for one or more users For more information on this screen refer to page 8 51 in the Central Station Instruction M anual 3 22 System Setup MAS Central Station 5 50 67 Chapter 4 Account Data Entry Faxing Real Time Data Changes to Installers If you have the Fax Interface Feature you now have the option to fax changes made to subscriber s account immediately after you have s
142. etters 6 19 Requesting CFR Letters 6 19 D Datalink From Flat File 7 35 Define A ccount Information for CFR Letters 6 19 Define Fax Cover Pages See Fax Cover Page Definitions Define Page M essages See Page Message Definitions Delayed Alarm Maintenance 5 28 Processing Delayed Alarms 5 28 Delayed Alarm Option 5 10 5 28 Delete Accounts 7 3 7 6 7 15 See Account Deletion Request Detailed Account Activity Printout 6 9 Dispatch Action Report 6 26 Dispatching on Both Systems 6 26 New Fields 6 26 Dispatch Instructions See Primary Dispatch Instructions Dispatching 5 1 Account Release Warning 5 8 Additional Passcard Information 5 7 After Hours Timer Tests 5 6 Clear Test Window 5 5 Creating Multiple Follow up Events 5 10 Display Options for Alarm Buffer Screens 5 8 Excessive Number of Signals Warning 5 9 Fallback Location Processing 5 12 Fax Server Checked Automatically 5 9 Generating Service Tickets 5 9 Multiple Tests for a Single Account 5 4 Operator Action Window 5 1 Passcard Information Retained 5 9 Processing Delayed Alarms 5 10 Processing Scheduled Alarms 5 6 Scheduling Zones to be On Test 5 1 Screen 0 Main Menu 5 14 Screen 1 Phone Cross Reference 5 14 Screen 10 Cross Reference Guide 5 25 Screen 13 Follow up Inquiry 5 26 Screen 14 Alarm Status Monitor 5 26 Screen 185 Delayed Alarm Maintenance 5 28 Screen 19 Master Passcard View 5 27 Screen 2 Alarm Dispatch 5 15 Screen 20 Site
143. event has been received see Page 7 example 1 The CS system first checks the selected subscriber account for a pager If none is found the CS system checks the account for the installer assigned to the selected subscriber account Finally if no pager is found for the subscriber or installer account the CS system checks the EM PLIST account N indicates that whenever a user requests to send a page associated with a sed ected page message the CS system will prompt the user to select the pager to which the message will be sent The user will also be prompted to enter comments that will be sent in addition to the selected page message RETRYS The maximum number of times the CS system will attempt to send a page associated with a selected page message If the CS system attempts to send a page the maximum number of times and is unsuccessful the NOT SENT CD is logged to the page recipient s account A late event or alarm may also be generated depending on the response code assigned to the event code used as the NOT SENT CD FOLLOWUP MINS The number of minutes that will dapse before page confirmation event is considered late When a page is successfully sent with the message a confirmation follow up event is automatically scheduled This event is cleared when the page recipient contacts the Central Station The follow up event must be cleared by an operator within the alotted number of minutes otherwise the followup event will be conside
144. f Characters Before Next Character IGON To Begin Use the following fields to enter the specified information START DATE TIME and END DATE TIME Enter the range of times and dates for which you want to analyze operator responses MAS Central Station 5 50 67 Reporting 6 23 1ST CALL Enter the event type for which you would like to analyze the operator responses to be counted For example if you wanted to measure the operator responses to all fire alarms enter FIRE in the Jar CALL field SIGNAL COUNT Enter the event type for operator responses you want to count For example if you wanted to measure the number of calls an operator made between the time an alarm was received and the time it was fully cleared enter CALL in the SIGNAL COUNT field Note Only operator responses which have been assigned the event type you specify in SIGNAL COUNT will be included in the count If an operator performs an action having a different event type or which had not been assigned an event type the event would not be included in the count The report is printed to a flat file INCIDENT TXT having the format shown below CS Date of alarm 1st Signal Time of Alarm Event Code of 1st Signal Event Type of 1st Signal Priority of 1st Signal Date of 1st Pull Down Time of 1st Pull Down Date of 1st Operator Response Time of 1st Operator Response Signal Count Date of Full Clear Time of Full Clear Event Code of Full Clear Event
145. f the report that pertains to them When you do fax this report the Fax Passcard Selection Window will display For more information on this feature refer to the A ppendix B at the end of this manual The order for how events and comments are printed has been changed Events and comments were printed in chronological order with the most recent event or comment listed first This would result in having event related comments listed above the events because the comments were logged after the events Events are still listed in chronological order but now the events are listed first and the event related comments are listed beneath the events This makes it easier to distinguish the comments that are associated with the events Additionally comments are now printed with the events that were created for subaccounts 6 4 Reporting MAS Central Station 5 50 67 Screen 25 CS Short Printout For more information on this screen refer to pages 8 12 through 8 13 in the Central Station Instruction M anual The following print fields have been added to this report 59 TERM DT 64 CONT EXP 60 SS INST1 65 WAR EXP 61 SSINST2 66 SS CONT 62 SSINST3 67 GD CONT 63 SS AREA Common overflow will not beincluded on this report Screen 26 Late Event Report For more information on this screen refer to pages 8 14 through 8 15 in the Central Station Instruction M anual The following new sort options have been added to this report SORT BY DATE If you w
146. f you have entered Y in the INCLUDE SSACCOUNT Y N field The alternate ID will be copied from the source account to the destination account If you choose to place the new account out of service the default out of service category from Screen 107 OOS Category File M aintenance will be used M AS Central Station 5 50 67 Account D ata Entry 4 23 Whenever a new account is created by copying information from an existing account event code 4970 Account Added will be logged to the history of the new account if you are using Datachange Logging The account number of the existing account from which information was copied will be displayed in the PAS com field for that event 08 30 95 10 12 53 COMMENT SCR 242 CS 001 0004 08 30795 1312353 AND 4970 ACCOUNT ADDED 001 0004 M ore P rev N ext D isp Gren 4 24 Account Data Entry M AS Central Station 5 50 67 Chapter 5 Dispatching Operator Action Window For more information on this window refer to page 5 34 through 5 56 in the Central Station Instruction M anual You may now enter a comma in the PAscom field to view alist of passcards for an account The Passcard Lookup Window is used to select the passcard that should be entered in the Operator Action Window If you are performing dispatch actions on the non monitoring system they will not be recorded to the reports generated from Screen 297 Disposition by Account Report Screen 298 O perator Statistics Report and Scr
147. for the SCYPAG process These changes to the SKY PAG process will only be effective for pages sent to the number specified in this screen Pages sent to any number that does not havea record in this screen will use the standard SKYPAG process as defined in Screen 958 OUTBOUND BAUD RATE The baud rate or speed at which outgoing message will be transmitted An entry in this field will supersede the default baud rate in the SKYPA GE M DM file The customization that you make to the SKY PAGE M DM file will only be effective for pages sent to the phone number specified in this screen Pages sent to any number that does not have a record in this screen will use the standard SKYPA GE M DM file to determine the modem characteristics for the page xxiv Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 MODEM INITIALIZATION STRING The string of commands that will prompt the modem to send the message to the pager assigned phone number specified in this screen See your modems technical documentation for the command format you should use to change the factory defaults An entry in this field will supersede the entire SKYPAGE MDM file The customization that you make to the SKYPAGE MDM file will only be effective for pages sent to the phone number specified in this screen Pages sent to any number that does not have a record in this screen will use the standard SKYPAGE M DM file to determine the modem characteristics for the page LINE TERMINA
148. formed for a subscriber s account on or beforea specific date and time When a follow up event is created for an account the follow up event is displayed as a reminder whenever the account is selected on Screen 2 Alarm Dispatch Previously only one follow up event could exist for an account at any time Now up to 99 follow up events may exist for an account Creating a Follow up Event A user may create a follow up event by selecting an account on Screen 2 Alarm Dispatch and logging event code 4620 Create Follow up in the Operator Action Window The user is prompted to enter the date and time by which the follow up event is to be completed as well as a description of the action to be taken Create Follow Up TIME 07 15 96 10 00 LATE ALARM Y SCHEDULE FIRE SYST INSPECTION The LATE ALARM Y N field has been added to the Create Follow Up window 5 10 Dispatching MAS Central Station 5 50 67 If you specify Y then the follow up event will go into alarm if the event has not been cleared by the specified date and time If you enter N then two things will occur First the event will be logged as a 4616 Create No Alarm Follow up instead of a 4620 this change is made automatically by the system Second the follow up event will not go into alarm if the event has not been cleared by the specified date and time Instead the late event will just be logged to the Event History To usethis feature you must set up additional foll
149. fter Hours Timer Test the prompt will say NEXT AHT instead of NEXT ATI Scheduled Alarm Processing You now have the ability to create schedules for specific types of alarms With this schedule you will specify the allowable increments of time that can occur between the opening and closing events before the account goes into alarm For example you may have a refrigerator door that is opened and closed many times during the day However you may not want that refrigerator door to be opened for more than 15 minutes at a time For more information on how these schedules are set up refer Chapter 4 Account Data Entry in this manual If you use this feature you should assign a restoral to the opening event When the opening event is received the system sets up an expected restoral event to occur within the time frame specified in the Late Close Window on the schedule You may view the expected events for the account in Screen 5 Timed Event Entry If the restoral is not received within the time frame specified on the schedule a late event is logged to the subscriber s account This late event is determined by the late event assigned to the closing event code the schedule You may still use operator actions such as Advanced Irregular Setup event code 4850 and Advanced Open Setup event code 4815 with these types of schedules 5 6 Dispatching MAS Central Station 5 50 67 Additional Passcard Information The additional phone numbers and
150. ge S ave For each CFR letter you may now e Enter adescription up to 40 characters of the letter e Enter codes to define the account information that will be included in the letter This allows you to include just the right amount of information in the CFR letter for your customers e Review alist of codes that may be used by entering C at the command line Each code must be entered at the beginning of aline and must be the only entry on the line The printing of each piece of requested account information will begin on a new line and will use as many lines as needed to print all of the requested information Requesting a CFR Letter You may print a CFR letter for an account even if no changes have been made to the account s data To request a CFR letter for an account access Screen 42 Account Update and enter CFR at the command line The CFR Letter Selection window will be displayed where you can enter the number that corresponds to the letter you want printed MAS Central Station 5 50 67 Reporting 6 19 Screen 282 Out Of Service On Test Accounts Listing For more information on this screen refer to pages 8 67 through 8 68 in the Central Station Instruction M anual This printout will include the alternate ID for each account An alternate ID may be assigned to each account on Screen 42 Account U pdate However if you specify the range of FIRST to LAST when selecting the alternate IDs that should be printed those accounts
151. ge of accounts this report may take several hours to produce When the process is complete the report is printed and the Main Menu will be displayed Check the report carefully looking for telephone numbers that should not be included Itis important to obtain a report that contains no errors before starting the actual change process MAS Central Station 5 50 67 Utilities and Repairs 7 17 When you are certain that you have an error free copy of the Area Code Change Report return to Screen 160 and complete each field with the exact data shown in the top section of the error free Area Code Change Report At the command line type CHANGE and press Enter Your computer now processes a final Area Code Change Report When completed the screen displays the following message Did the Change Report Print OK Enter Y if the report printed or enter N if you need to print another copy N ext the following message is displayed Did the Exception Report Print OK Enter Y if the report printed or enter N if you need to print another copy Review the Phone Number Exception Report to determine if you need to make any changes manually A sample Phone N umber Edit List is shown on the following page Sample Monitoring Co Phone Number Edit List CS to 2222222222 abc 800 New Format 888 def ghij CS Number Old Phone Number Phone Number Source 001 0012 800 555 0560 555 0560 CS Phone 1 800 555 2403 555 2403 CS Phone 2 001 0025 800 555 3
152. ged Enter FIRST to begin with the first account on file ACCOUNT ENDING RANGE The last account in the range of accounts that will determine which event history is purged Enter LAST to begin with the first account on file START DATE The date from which event history will be purged and or archived This date defaults to the day after the last time you ran this utility If you have never run this utility before the date will default to O1 OU 68 END DATE The date up to which event history will be purged and or archived This dateis limited to the number of days specified in the MIN HISTORY RETENSION DAYS field in Screen 101 Processing Options For example if 30 days is entered in that field then the end date may not be more than 30 days from the start date MAS Central Station 5 50 67 Utilities and Repairs 7 11 ARCHIVE DIRECTORY NAME The directory that links the system to the optical drive This is the directory to which the archived event history will be written This directory must be set up by MAS When you enter GO you will receive a message indicating the percentage of space that has been used on the optical disk When the utility is finished you may print the archived history using Screen 241 History Archive Printout Screen 134 Cancellation Purge This program has been deleted from CS and moved to B R Account Cancellations are now purged in the Billing and Receivables application Screen 142 CS Event Code Chang
153. ger Passcard and the PIN may be entered in the PHONE 2 field If you use this option PAG must be the first 3 characters of the passcode e g the passcode could be PAGE or PAG followed by a number as documented above e The phone number may be entered in either PHONE field for the Pager Passcard The extension entered in the x field for the pager phone number must be PAGE The PIN must be entered in thenotesfield If you use this option then PAG does not have to be the first 3 characters of the passcode you may enter any passcode you wish LEVEL All passcards must be assigned a level You may wish to use a passcard level with no access privileges and which indicates that this passcard belongs to a pager as shown in the example Recall that passcard levels are defined on Screen 58 Passcard Level Update xii Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Screen 47 Primary Dispatch Information This screen may be used to include a pager on a call list for a subscriber account Recall that a call list is a list of contacts agencies or installers who may be contacted when azoneis tripped The call list may be displayed to CS dispatchers on the Alarm Dispatch screen and used to dial the teleohone numbers shown on the call list MAS Primary Dispatch Information DC Sar OO Oxi BIG D S SANDWICHES 4389 VALLEY VIEW BLVD 2 Page Dispatch Text 3 PERMANENT Date FIRE ALARM DISPATCH INSTRUCTIONS Thru CALL FD CALL S
154. gn a block of accounts to an installer and one or more accounts within the block have already been used the Assignment Preview window is displayed as shown below 000 023 028 033 038 043 048 053 058 i 2 3 4 5 6 7 8 9 PRPRPPRPRPRPREE TO BE TOTAL 002 024 029 034 039 044 049 054 059 PRPRPPRPRPRPRE ASSIGNED SKIPPED A ssign B lkasgn INST CS Number A ssignment 000 Assignment Preview Accounts Already Assign Active 1 004 025 030 035 040 045 050 055 060 PRPRPPRPRPERER 18 Sul C onlinue or O uit assign D eassign 2 CSN S TO ASSIGN 1 PRPRPRPRPRPEER 021 026 031 036 041 046 051 056 061 SEL PRPRPPRPRPRPREE U nasgnblk M ore N ext B FROM TO all 10 When this window is displayed you may press C to assign the available unassigned accounts to the installer If you do not wish to assign the available accounts to the installer pressQ 7 20 Utilities and Repairs MAS Central Station 5 50 67 Screen 196 Global ZD Page Search This new program allows you to search for accounts that have been assigned global dispatch pages based on designated event code s A report will be printed listing each account that has a global dispatch page assignment which met the specified report criteria The report will also list the zone to which each global dispatch page is assigned Global ZD Page Search CS 0196 i Owes CMS YP Cre wineries rei 2
155. gnals are received for an account within a designated period of time To use this feature set up the following information on Screen 901 Receiver Redundancy Options e EXCESSIVE SIGNAL TIME SPAN Enter the period of time in minutes in which the maximum number of signals is consider excessive e EXCESSIVE SIGNAL COUNT Enter the maximum number of signals that may be received within the designated time period If the maximum number of signals are received for a subscriber s account within the specified time span event code 3922 is logged to the subscriber s history This feature is only used for signals that have a response code of 2 Always Log Only FULL STATUS REPORT RSIA Typically receiver output programs process only new signals status updates are ignored If this field is setto Y status updates may be recorded for signals received from a Radionics receiver using the SIA format FOREIGN SYSTEM HOST ID The machine to which the accounts specified in Screen 333 Emergency Backup Configuration Definition will be backed up For example you might enter A or B Enter N if you do not use this feature ISTHISSYSTEM X SITE REDUNDANT Enter Y if this local system will be backing up accounts to the machine specified in the FOREIGN SYSTEM HOST ID field Enter N if this local system will not be backing up accounts to the foreign machine 8 2 Receivers R edundancy M AS Central Station Supplement 5 50 67 NEXT DELETED ACCOU
156. go to the Test Functions window where you will create the new test Using the Test List Window as a View Window You may also use the following screens to access the Test List window to view alist of tests for a single account e Screen2 Alarm Dispatch VT command e Screen A0 Site Sub Cross Reference VT est command e Screen3 Zone Event History View VT est command When in the Test List window you may use the D etail command to view detail for a specific test This feature is available regardless of whether you are using the Test List window asa selection window or a view window To view detail for a specific tests enter D followed by the line number corresponding to the test for which you want to view detail The Test List Detail window will display Test List Detail This window lists all of the zones which have been placed on test This feature is useful if you want to create an additional test for the same account and you need to check which zones are already on test or you want to append the list of zones currently on test Clear Test Window When you have both a primary and asecondary account displayed and you log event 4211 Clear Test thes field in the Clear Test window now allows you to specify B Both This option allows you to simultaneously clear both the primary and secondary accounts MAS Central Station 5 50 67 Dispatching 5 5 After Hours Timer Tests A new feature has been added that enables the s
157. he account the Page Passcard Selection window will display so that you can select the technician that you want to page The technician you select will be the technician who receives the automatic pages When you initially view the Alphanumeric Pager M essages Window the page message may default from one of two places 1 The page message may default from the selected test category Page messages are assigned to test categories in Screen 110 On Test Category M aintenance If the page message defaults from the test category then you will not be paging the technician at the start of the test Rather you will be setting the page parameters by specifying the technician who will receive the automatic pages The page message assigned to the selected test category will be used for the automatic pages MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xxi 2 If you haveY entered in the PAGE TECH ON TEST START field in Screen 101 Processing Options then the page message will default from event code 3887 Page Test Start which is logged to the technician s account With this option you may select another page message for the initial page or use the one that has defaulted If you elect not to page the technician at the start of the test the account will be placed on test and the system will set up an expected event for the automatic paging of the test signals The technician that you selected to receive the initial page will be the rec
158. he account on Screen 2 or 502 the account will be displayed in View Only mode for the second user Whenever an account is in use on Screen 2 and another user attempts to access the account on Screen 2 or 502 the account will be displayed in View Only mode for the second user 5 18 Dispatching MAS Central Station 5 50 67 Alarms Displayed as Underlined or in Reverse Video Analarm will be displayed in reverse video if its priority is less than or equal to the priority designated in the MAX PRIORITY ON CS 002 field on Screen 101 Processing Options Analarm will be underlined if its priority is greater than the priority designated in themax PRIORITY ON CS 002 field on Screen 101 Processing O ptions Restorals May be Rescheduled To reschedule the expect date and time for a restoral log event code 4228 Reschedule Restoral Needed You will be prompted to enter the new expected date and time for the restoral However there is an option in Screen 101 Processing Options that allows you to define the maximum amount of time in minutes that can occur before the restoral must be logged For example if the maximum is 30 minutes then you may reschedule a restoral for no later than 30 minutes from the current date and time An Alarm may be Temporarily Suppressed and then Automatically Cleared A new event code 4607 has been created which allows you to suppress an alarm for a specific period of time When the alarm is suppressed it is assigned
159. he following sort fields have been added UL CODE MAIL FREQUENCY MD PRIMARY ATI PT KEY NUMBER OOS DATE WO NUM OOS CATEGORY If you are using the option in Screen 101 Processing Options that allows the user to customize the name of work order number fields throughout the system then this sort field will reflect the fidd name specified in Screen 101 Screen 205 Combined Activity Report For more information on this screen refer to pages 8 33 through 8 35 in the Central Station Instruction M anual You may sort this report by ALT ID This option allows you to print a report where accounts are listed in order of their alternate ID numbers An ALT ID may be assigned to each account on Screen 42 Account Update Screen 210 Summary Activity Report For more information on this screen refer to pages 8 36 through 8 37 in the Central Station Instruction M anual You can now sort the report by work order numbers If you are using the option in Screen 101 Processing Options that allows the user to customize the name of work order number fields throughout the system then this sort field will reflect the field name specified in Screen 101 6 8 Reporting MAS Central Station 5 50 67 Three new primary and secondary sort options have been added to this report ALT ID TELCO LINE and ACCOUNT TYPE Two new fields have been added to this report START START DATE and END START DATE This report has been changed from printing period head
160. he report In END enter the CS of the last account you want to include in the report SORT BY INST Enter Y to list the account numbers assigned to each installer as well as a subtotal of active inactive and open account numbers for each installer The account numbers will be grouped and printed by installer number Enter N to print the account numbers in order according to the account number 6 16 Reporting MAS Central Station 5 50 67 PAGE BREAK This field is relevant only if you choose to sort the report by installer range Enter Y if you wish to print the account numbers for each installer on a separate page Enter N if the account number for more than one installer may be printed on one page In field 8 the A SSIGNED option has been renamed to the A CTIVE option The functionality has remained the same The E RROR option has been added You may enter E to list those accounts with an installer assigned in Screen 172 CS Number Assignment that does not match the installer assigned to the account in Screen 42 Account Update The START ASSIGN DATE and END ASSIGN DATE fields have been added so that you can print the report for a range of specific assignment dates The assignment date will print on the report Screen 277 Passcard Printout For more information on this screen refer to page 8 61 in the Central Station Instruction M anual The FROM LEVEL and TO LEVEL fields have been added so that you can specify which passcards
161. henever the event code is used to request fax and the AUTO SEND is set to Y for the cover page on Screen 125 the CS system will immediately send the fax to the first fax machine for the account installer or employee list The default cover page will automatically accompany the fax Whenever the event code is used to send a fax and the AUTO SEND is Set to N for the cover page on Screen 125 the user will be prompted to send the default fax cover page or to select a different fax cover page to send MIN USER LEVEL This fidd may be used to restrict the users who may make a request to send a fax The MINIMUM USER LEVEL 0 4 allowed assigned to an event code controls the minimum security level a user must have been assigned for before he will be allowed to log the event code on Screen 2 The user s security level 0 7 for Screen 2 is designated on Screen 360 Program U ser Security Entry M aintenance For example if a user has been assigned a security level of 3 for Screen 2 and attempts to log an event code having a minimum user level of 2 the user will not be allowed to log the event code SPCL FLAGS For the event codes which will automatically send a fax whenever the event is received this field is used to define the fax machine to whom the message will be sent as well as the fax cover page which will be sent If you wish to send a fax automatically to the first fax machine defined for the account enter FA immediately followed by
162. hether you want to only print a report of customers marked for deletion PO or to print the report and delete customers at the same time PD 7 IN SUMMARY PRINT enter Y if you wish to print a summary report of accounts selected for deletion A summary report prints one line of information for each account including the CS number account name location and area Enter N if you wish to print a detailed report 8 IN DETAIL PRINT enter Y if you wish to print a detailed report of accounts selected for deletion 9 IM ONE ACCOUNT PER PAGE enter Y if you wish to print the information for each account on separate pages Enter N if the information for more than one account may be printed on each page If you chose the PO options enter GO at the command line to begin printing a report of accounts selected for deletion If you chose the PD option the following message and command line appears WARNING YOU ARE ABOUT TO DELETE A SERIES OF ACCOUNTSAND THEIR ASSOCIATED INFORMATION HISTORY ACTIVITIES ETC RUN THIS WITH EXTREME CAUTION AND ONLY AFTER PRINTING ALL ACCOUNT DETAIL FOR ARCHIVAL STORAGE THERE ISNO RECOVERY FROM THIS PROCEDURE ENTER DELETE ALL TO PROCEED Type DELETE ALL to print a listing of the accounts selected for deletion Press any other key to abort the deletion process When the report has printed the following message and command line appear WARNING THIS IS YOUR VERY LAST CHANCE TO EXIT FROM THIS NON RECOVERABLE D
163. ign one set of function keys that have specific event codes assigned to them Function key assignments are set up using Screen 104 Function Key Assignment U pdate You may now control the maximum number of days for which specific types of users may place an account on test The maximum number of days an account may be placed on test is defined in the MAX DAYSON TEST field on Screen 101 Processing Options On Screen 64 each user is assigned an operator type Users which have been assigned an operator type of supervisor may place an account on test for five times the number of days defined on Screen 101 Users which have been assigned an operator type of manager may place an account on test for ten times the number of days defined on Screen 101 Example On Screen 101 the maximum number of days an account may be placed on test is defined as 1 day A supervisor would be able to place an account on test for up to 5 days A manager would be able to place an account on test for up to 10 days The new SUP BKTK WARN field has been added so that you can determineif you want to suppress the background task warnings on Screens 14 and 214 for specific users You may now use this screen to create terminal specific security for screens 2 8 You may set up a specific terminal as a user In the USER field enter followed by the 3 digit CRT number and a security access code 0 9 or A Z For example you might enter 3336 to assign security
164. ill be included on a fax cover page on Lines 1 through 20 Each line may contain up to 70 characters across from left to right margin You may include specific text such as Alarm Notification Fax as shown in the sample above as well as codes to represent variable information such as a subscriber telephone number To include variable information use the codes shown in Table 2 Note that each piece of information represented by a code occupies a specific amount of space on aline For example a premise address takes up 30 characters or spaces on a line If you position a variable piece of information on a line and the line does not contain enough space to accommodate it the variable information may be truncated when the cover page is printed On each line enter the text and codes in the order and format you want them to appear on the cover page MAS Central Station 5 50 67 Appendix B TheFax Inteface Feature xxxi Table 2 Fax Cover Page Code Definitions haracters 12 CS Secondary CS CSName Premise Address Premise A ddress 2 Premise City St Zip Installer CFR Name Installer Address Installer City St Zip Fax Phone Installer M sg 1 Installer M sg 2 Installer M sg 3 Installer M sg 4 BR UL Code Alt ID Map Location C S Callback Phone Premise Phone 1 Premise Phone 2 Alarm Date Time Alarm Zong Desc Alarm Zone Comment Event Datei Time Event Zone Desc Event Zone Comment FAX Phone FAX Recipi
165. indow you can verify that you entered the correct information and that the dispatch page will be effective at the appropriate times Temporary Zone Specific Dispatch Instructions You may set up temporary dispatch instructions which apply to all zones or to just a specific list of zones To set up temporary instructions which apply to a specific zone or set of zones enter the special code ZO NES lt zonel zone2 gt on any line of the temporary dispatch instructions For example if you wanted a page of temporary instructions to apply only to zones 1 and 3 you would enter ZONES 1 3 on any line of the page of temporary instructions To assign a temporary zone specific dispatch page to a zone use the zPG field in Screen 43 Zone Event Code U pdate If the zone has already been assigned to a permanent zone specific page then when you create the temporary zone specific dispatch page make sure that you use the same page number as the permanent dispatch page For example if you have assigned page 15 which is permanent to a group of zones and you want to create a temporary zone specific dispatch page for those same zones then you should specify page 15 and the range of dates for which you want the temporary page to be effective Screen 48 Overflow Maintenance For more information on this screen refer to page 4 53 in the Central Station Instruction M anual The P rev command has been added so that you can view and update previous ove
166. ings to printing the month and first date of the reporting period as seen in the following example DEMO ALARM COMPANY PAGE 1 SUMMARY ACTIVITY REPORT 210 INST 0 TO 999999 CS FIRST THRU LAST CURRENT PERIOD 01 01 92 THROUGH 01 31 92 REPORT PERIODS 1 THRU 13 REPORTING CODES 0 Z INST 50 CATCH A CROOK 11 1234 AVERY PLASTICS INC AUG 1 JUL 1 JUN 1 MAY 1 APR 1 MAR 1 FEB 1 JAN 1 DEC 1 NOV 1 OCT 1 SEP 1 AVG PR AV SUB 6 OPENS TOTALS Screen 222 Detailed Account Activity Printout For more information on this screen refer to pages 8 45 through 8 47 in the Central Station Instruction M anual If you are using the option to fax changes made to an account immediately to the installer assigned to the account this report is one of the reports that will be faxed This report will include changes made to the account within the last 24 hours The report will print event codes corresponding to the data changes 4960 4999 along with related comments For more information on the feature for Faxing Real Time Data Changes to Installers see Chapter 4 Account Data Entry in this manual If you choose to print a list of deleted accounts deletion list the termination date for each account will be printed on the report If you use Home Detention Monitoring the INCLUDE TIMER TESTS Y N field will now include or exclude the HDM timer test event codes 9901 9910 on the report You may now print the report for the reporting codes only
167. ion index is more than 80 percent full You may rebuild the dispatch action index or purge the dispatch action files using Screen 136 Dispatch A ctions Purge This buffer screen will not beep for alarms with a priority which is lower than the DIM PRIORITY entered on Screen 101 Processing O ptions This screen will now display MASlink errors if the communication server for MASlink for Windows has not processed the information in the outbox directory in the last 30 minutes For more information on the above Screens 214 and 230 refer to pages 6 53 through 6 55 in the Central Station Instruction M anual MAS Central Station 5 50 67 Dispatching 5 29 5 30 Dispatching MAS Central Station 5 50 67 Chapter 6 Reporting Alternate Reporting Codes for Event Codes The ALTERNATE REPORTING CODE Y N Field has been added to the following screens so that you can print the report with the event codes classified by their alternate reporting codes e Screen 204 Excessive Activity Report e Screen 205 Combined Activity Report e Screen 210 Summary Activity Report You may specify an alternate reporting code for an event code in Screen 51 Event Code U pdate And Or Logic The AND OR LOGIC FOR SELECTION FIELDS A O Field has been added to the following reports e Screen 204 Excessive Activity Report e Screen 205 Combined Activity Report e Screen 286 Special Alarm Printout by Resolution Code Ranges Entering A will specify that
168. ipient of the automatic pages The page message assigned to the selected test category will be used for the automatic pages Automatically Paging Technicians Based on the number minutes specified in the AUTOPAGE TEST RESULTS FREQ MIN and AUTOPAGE TEST RESULTSLNG MIN fields in Screen 101 Processing Options the test results will be paged automatically at a specific intervals for a designated period of time For example a technician may be paged every 5 minutes for 30 minutes When a technician is automatically paged the Alphanumeric Pager Messages window will not display The page is initiated by the system During the specified interval of time the system checks the account s history for the test signals that have been sent Only those signals that occurred during that interval will be paged If no signals have been received during one interval then the system will wait for the next interval and check the account again for test signals that need to be paged During each interval the system sets up an expected event for the automatic page This event is event code 3989 A utopage Test Results You can view these expected events in Screen 5 Timed Event Entry or Screen 12 Late Event View Each time a page occurs the system logs that event to the history for the account on test as well as the technician s account Test signals will continue to be paged to the technician until the time period defined by the AUTOPAGE TEST RESULTSLNG MIN fiel
169. ish to print a list of late events according to the date the event became late enter D in thesorr BY field SORT BY INSTALLER If you wish to print a list of late events for a specific installer s accounts or for a range of installer accounts enter I in the sort BY field Screen 27 Common Overflow Printout For more information on this screen refer to page 8 16 in the Central Station Instruction M anual The PRINT PGS WITH TEMP DATE TIME ONLY Y N fiad has been added to this report Entering Y will print only the temporary common overflow pages that fall within specified range of common overflow pages Screen 28 Common Overflow Membership Printout This new report prints a list of accounts which have been assigned a particular page of common overflow information You will specify the range of common overflow pages for which the report is to be printed MAS Central Station 5 50 67 Reporting 6 5 Screen 71 Event Code Printout For more information on this screen refer to pages 8 17 in the Central Station Instruction M anual You may now sort this report according to the priority that was entered for the event code The report will be printed in numerical order according to the priority number Event codes with the same priority will be subsorted numerically The PRINT COMMENTS Y N field has been added so that you can include or exclude comments that have been entered for event codes in Screen 51 Event Code U pdate The altern
170. ithout Expected Events e Screen 281 Customer File Report e Screen 282 Out of Service On Test Account Listing When sending a single fax you may choose to include fax information for a single account for a single installer or a range of accounts for a single installer If you are batch faxing you may include information for a range of accounts for a range of installers Batch faxing allows you to simultaneously send a separate fax to all of the installers included in the range you have specified for the report In order to use the batch faxing option you must sort the report you are faxing by installer In addition you must have appropriate fax passcards set up for each installer otherwise the installer will not receive the fax When batch faxing from reports the only installers that will receive the fax are the ones who have passcards with FA X where is the number identifying the fax machine to which the fax will be sent entered in the PASSCODE field in Screen 46 P asscard U pdate For information on setting up fax passcards see pages 10 and 11 xl Appendix B TheFax Interface Feature MAS Central Station 5 50 67 Notes In order to batch fax from Screen 262 you must create a passcard with FA X263 entered as the passcode for each installer who is to receive the report generated from Screen 262 This screen actually uses Screen 263 to generate the report which is why you must enter FA X263 as the passcode On Screen 262 the insta
171. ive Event Activity CS O0T3 SARC P urge A rchive or B oth B Event Class Or ALL A Z ALL Mailing Freq Or ALL MWBNQ ALL Account Starting Range FIRST Account Ending Range LAST Start Date 08 01 97 End Date 09 30 97 Archive Directory Name ARCDEV Or GO 7 10 Utilities and Repairs MAS Central Station 5 50 67 Fields P URGE A RCHIVE OR B OTH Enter P to purge the event history If you purge you may select use fields 2 through 5 to determine which event activity is purged Enter A to archive the event history The cursor will move down to field 6 you cannot use the selection criteria if you are archiving history Enter B to purge and archive the event history Again the cursor will move to field 6 EVENT CLASSOR ALL A Z Enter the event class to determine which event history will be purged For example you might enter O to purge all event history assigned to event class O which is reserved Open Close events Enter ALL to purgeall event history assigned to all event classes MAILING FREQ OR ALL MWBNQ Enter one or more mailing frequencies to determine which event history is purged The system will purge the event history assigned to the accounts which are assigned to the specified mailing frequencies Enter ALL to purge event history for every account assigned to all mailing frequencies ACCOUNT STARTING RANGE The first account in the range of accounts that will determine which event history is pur
172. ive number of signals are received from an account within a designated period of time For more information refer to the description of the changes for Screen 101 Processing Options in Chapter 3 System Setup of this manual Passcard Information Retained as You Move Between Screens Whenever you access Screen 2 Alarm Dispatch you may be prompted to enter a subscriber s passcard Previously if you moved from Screen 2 to a data entry screen using the same subscriber s account you were required to re enter the subscriber s passcard This feature has been changed as follows if you access Screen 2 Alarm Dispatch or Screen 18 Account Passcard View and enter the subscriber s passcard at the PASSCARD prompt you will not be prompted to enter the subscriber s passcard in the Operator Action window when you log an event code for the subscriber s account Fax Server Status Checked Automatically If you are using the Fax Interface Feature the system now automatically checks the status of the fax server If the server isin error then an alarm will be created for the FAXRCVRA or FAXRCVRB account depending upon which system has requested the fax software theA or B system or both systems However If you do not have these accounts set up then fax server problems will not be tracked For more information on the Fax Interface Feature refer to Appendix B at the end of this manual Generating Service Tickets When you are creating
173. ke place enter VT The Test List window will display 5 20 Dispatching MAS Central Station 5 50 67 The Operator Action window now displays when you use any of the following commands OT est CT est or RT est The event codes 4210 4211 or 4212 are logged in the same manner as though they were logging from Screen 2 Alarm Dispatch If you have set up passcard comment or confirmation requirements for these event codes then you will need to specify that information in Screen 3 just as you would in Screen 2 If a zone is both on test and runaway the message T is displayed in the status field The status of on test take precedence over the on runaway status The P revious option was added to the command line If you review more than one page of zones you may return to the previous page by entering P at the command line The ZD command line option was removed Screen4 Permanent Schedule Maintenance If holidays have been assigned to a schedule for an account theH in the H dys command line option will now blink If no previous passcard has been entered for the account with which you are working the PASSCARD prompt will now display when viewing or modifying a schedule If you are using the PIC option then the PIC prompt will display Screen5 Timed Event Entry For more information on this screen refer to pages 6 34 through 6 35 in the Central Station Instruction M anual If an account has multiple sch
174. l Screen 118 Event History View For more information on this screen refer to page 8 22 in the Central Station Instruction M anual All reporting codes will be listed even if no events have been posted for the reporting code Eighteen reporting codes will be displayed per page U se the M ore and P rev commands to move to the next or previous page The heading shows the month and first day of each reporting period The totals for each reporting period will be displayed on the last page 7 8 Utilities and Repairs MAS Central Station 5 50 67 The following command line options have been added to this screen D ISP Enter D to move to Screen 2 Alarm Dispatch The account selected in Screen 118 will be displayed in Screen 2 GEN Enter G to move to Screen 42 Account Update The account selected in 118 will displayed in Screen 42 Screen 132 Quick Purge for Event Activity This utitlity is used to permanently delete event history for your database as of a specified date This utility is primarily intended to be used by mega centers which are companies with very large databases If your company is not a mega center then you should use Screen 133 Purge Event Activity If you are not sure whether this utility would be useful for your company contact MAS Because this utility permanently deletes all event history use caution before running it If you want to retain the original event on the account purge only specific e
175. l Station 5 50 67 Appendix B The Fax Inteface Feature xxxv Screen 46 Passcard Update MAS Passcard Update Example 1 CS 001 012 S Installer 100 BIG D S SANDWICHES NATIONAL ALARM CO 4389 VALLEY VIEW BLVD CYPRESS CA 90732 Sequence Type S M Passcode Name Long Name Relation Phone 1 714 555 1200 x Note 1 DEE OLSEN FAX Phone 2 x Note 2 Level 1 40 20 FAX MACHINE Expires User Gali TEISES S ave N ext M ore P revious DEL ete D isp G en or Q ueue S Passcard Update CS 046 Example 2 cS 001 012 S Installer 100 BIG D S SANDWICHES NATIONAL ALARM CO 4389 VALLEY VIEW BLVD CYPRESS CA 90732 Sequence 3 Type S M S Passcode BALONEY Name DEE Long Name DEE OLSEN Relation OWNER Phone 1 714 555 1210 x Note 1 Phone 2 714 555 1200 x FAX Note 2 Level 1 40 1 ALL PRIVILEGES Expires User Galil TISES S ave N ext M ore P revious DEL ete D isp G en or Q ueue This screen is used to add or edit information for the fax machines modems to which you will send faxes The information for a fax machine modem may be set up in two ways You may set up a passcard for a fax machine modem as shown in Example 1 You may include a fax machine modem as one of the telephone numbers for a passcard holder contact as shown in Example 2 Phone 1 is a normal telephone number at which the contact can be called Phone 2 is for a fax machine modem xxxvi Appendix B The Fax Interface Feature M AS Central Station
176. l also display on Screen 2 if the temporary schedule is currently effective MAS Central Station 5 50 67 Dispatching 5 15 When setting up an expected open or close event and you change the early or late windows from the default schedule the changes you make to those windows are now recorded to the Event History TheL field now displays the receiver number and line number for an account The receiver number will display in reverse video When temporary dispatch pages are displayed the system uses the local time of the subscriber s site to determine which temporary dispatch pages should be displayed Command Line Options 1 When you enter GC to display the sequence of general dispatch pages that have C ONT lt page gt entered on them the system will return you to the first general dispatch page when you have cycled through all of the continuation pages 2 Entering GM now allows you to toggle between the permanent and temporary general dispatch page that is currently displayed If thereis no temporary general dispatch page this command will not effect the display 3 Entering D now displays the zone dispatch page for the alarm with the highest priority 4 If you havea site account or subaccount displayed you may now enter X to display Screen 20 Site Sub Cross Reference 5 When calling members of the call list by entering GO the system will now page members of the call list if pagers have been added as part of the call list
177. larm In addition this report includes the elapsed time between the receipt of the alarm signal and the time the alarm was resolved Alarm Occurrence Recap CSS O2IGS Start CS FIRST Through CS LAST Scare fase 0 Theoughe re 999999 Ist Alarm Start Date 01 01 68 00 00 Through Date 09 27 96 23 59 sie East Wrieskowweshiey LO Through Priority ANG Eeer Petone TA Hegeeugetet Miete Seel negen EEO J ebe IE reakroweaiiesy Certificated Non Certificated or Both C N B or GO to Begin Printing Use the following fidds to determine what information is included on the report START CS THROUGH CS Use these fidds to determine which accounts will be included on the report START INST THROUGH INST Use these fields to print the report for a specified range of installers Only those accounts who have been assigned to an installer that falls within the specified range will be included on the report 1ST ALARM START DATE THROUGH DATE Enter the date and time of the first alarm that will be included on the report as well as the date and time of the last alarm that should be included on the report 1ST 2ND 3RD PRIORITY THROUGH PRIORITY FIELDS 9 14 You may determine which alarms are included on the report by specifying the appropriate priorities for the event codes as set up in Screen 51 Event Code U pdate The report will only include those alarms that fall within the range s of specified priorities You may specify up to
178. levels will be printed on the report The PRINT ADDITIONAL P CARD INFO Y N field has been added so that you can determine whether you want the additional phone numbers and passcard instructions entered for the passcards in Screen 46 P asscard U pdate to be included on the report Enter Y to include the information on the report Enter N to exclude the information from printing The option to enter passcard instructions and additional phone numbers in Screen 46 must be set up by MAS MAS Central Station 5 50 67 Reporting 6 17 Screen 281 Customer File Report For more information on this screen refer to pages 8 64 through 8 66 in the Central Station Instruction M anual Temporary schedules are not printed on this report If you are printing this report for a third party account the system now checks to see if the third party account has a mailing address set up in Screen 45 M ail To Address U pdate In field 1 C S I NST AL TID you may now enter AL to sort the report by the alternate ID entered for the customer in Screen 42 Account Update If an alternate ID ALT ID has been assigned to a subscriber s account it will be included on the report Fields 9 and 10 have been renamed to PRINT PASSCARD Y N and PRINT PD FD PHONE Y N respectively If you are using the PIC option to identify passcards then field 9 will be PRINT PIC Y N Field 11 LETTER NUMBER 1 100 has been added so that you can select which
179. ller range cannot be 0 999999 it must be between that range eg 0 99 or 100 999999 If you are batch faxing from Screen 24 then you may sort the reports to be faxed by CS account If you sort this report by CS number then the accounts selected by the CS sort will be faxed the portion of the report that pertains to them For more information see Chapter 5 Reports You now have the option to fax changes made to subscriber s account immediately after you have saved the change The fax is sent to the installer assigned to the account This option must first be set up by MAS For moreinformation see Chapter 4 Account Data Entry When a user makes a request to send a fax the user may be prompted to select the cover page to accompany the fax on the Fax Cover Page Entry Window and or to select the fax machine modem to which the fax will be sent on the Fax Passcard Selection Window When you make a request to fax a report the event code used to make the request is logged to the selected subscriber s event history and the destination account s event history if different Fifteen minutes after you request a fax the CS system will check the status of the fax and record its status to the destination account s event history If the fax was sent successfully event code 3851 Fax Successful will be logged to the destination account s event history If the fax was not sent successfully event code 3852 Fax Unsuccessful will be logged
180. llows you add up to 12 lines of comment for a zone When that zone is tripped you may view these extended zone comments by entering D Z where is the line number of the alarm at the command line of Screen 2 Alarm Dispatch 4 14 Account Data Entry M AS Central Station 5 50 67 Screen 44 Permanent Schedule Maintenance For information on setting up and modifying schedules refer to pages 6 21 through 6 28 in the Central Station Instruction M anual Temporary schedules can be created for any range of days as opposed to the previous restriction that the date range be in one week increments Event codes may not be changed for a schedule You must delete the schedule and recreate it with the new event codes You may now set up as many as 99 schedules for an account For accounts where more than one schedule is used indicate the schedule which applies to the appropriate zones on Screen 43 Zone Event Code U pdate A list of all schedules that have already been created for the account may be displayed by entering a comma in the SCHED field on Screens 4 and 44 If holidays have been assigned to a schedule for an account theH in the H dys command line option will now blink Screen 44A Holiday List Update For more information on this screen refer to page 6 32 in the Central Station Instruction M anual You may now enter a comma in the field to select from a list of holidays The Holidays lookup window will display alist of
181. lobal ZD Page Change 7 23 Screen 243 CS Zone Change 7 24 Screen 244 User Profile Maintenance 7 24 Screen 263 Setup Accounts Without Expected Events 7 25 Screen 302 Expected Event File Repair 7 26 Screen 305 Event File Repair Enhanced Version 7 27 Screen 307 Zone Comment File Repair 7 27 Screen 310 Miscellaneous Index Repairs 7 27 Screen 331 Redundancy Status Screen 7 27 Screen 332 Miscellaneous Problem Status Screen 7 28 Screen 333 X Site Redundancy Configuration 7 28 Screen 334 B32 to M A SterM ind Network Definition 7 31 Screen 335 B32 to Webserver N etwork Definition 7 32 Screen 375 Permit Agency Renumber 7 34 Screen 397 Datalink From Flat File 7 35 Screen 399 Mass Account Deletion 7 36 Screen 62 Autoskip Definition Entry for Screen 42 7 1 VRT Action Event Code Entry View 3 7 W Work Order Number Fields in Reports 6 1 X X Site Redundancy Logging Events for X Site Redundancy 5 24 X Site Redundancy Configuration 7 28 Ki Zone Comment File Repair 7 27 Zone Comments See Unlimited Zone Comments See Unlimited Zone Comments Zone Event Code Update 4 14 Copying Zone Information 4 14 Extended Zone Comments 4 14 New Commands 4 14 Zone Event Code View 5 20 New Commands 5 20
182. messages replace the global error message ONE OR MORE BAD TRANSACTIONS ON FILE that previously displayed in this screen Screen 399 Mass Account Deletion This screen has been removed from the CS system If you wish to delete a large group of reports contact MAS support 7 36 Utilities and Repairs MAS Central Station 5 50 67 Chapter 8 Receivers Redundancy Changes That Affect All Receivers Your system may now accommodate up to 255 receiver records Receiver records are entered in Screen 954 Receiver Definition Update This does not mean that you can have up to 255 receivers because features like the autologger lates and VRTII must also have records entered in Screen 954 MAS must first expand your receiver files in order for this feature to be available An event may now be used to abort another alarm and subsequently then be wait processed This is done in Screen 51 Event Code U pdate by assigning the appropriate wait processing code in field 7 and then entering B in theA BORT OK A B ORT field Abort processing for alarms is not allowed for subaccounts When an event is logged for a zone the global dispatch page that will display in the PAGE field on Screen 2 Alarm Dispatch will be based on the alarm that was generated not on the event that is assigned to the zone in Screen 43 Zone Event Code Update You may have multiple I programs for a single O program if you have the same receiver type S
183. n an unscheduled open event and the next expected close event When a user opens a site on a day where the site is not scheduled to be opened you may use this feature to specify for each passcard level the amount of time that may pass before the next close event should occur For example if a user with level 1 opens the site you may specify that 180 minutes can pass before the next expected close event However auser with level 5 might only be allowed 60 minutes to pass before the next close event is expected to occur If you specify an amount in the MINS column for a specific passcard level that amount will override the amount entered in the MIN LATE AFTER PV OPEN field on Screen 101 Processing Options which applies to all passcard levels The vet column has been added so you may assign a VRT access level to customers who may abort alarms and or test their systems using the VRT II You may assign one of the following passcard levels to each type of passcard A Customer The customer may use the VRT II to abort alarm signals however Alarm Abort the customer may not use the VRT II to place his account on test or Only clear his account from test B Both Abort and The customer may usetheVRT II to place his account on test clear VRT Access his account from test or abort alarm signals Y VRT Access The customer may use the VRT II to place his account on test or clear Except A bort his account from test however the customer may not use th
184. n test 5 2 Dispatching MAS Central Station 5 50 67 EXPIRE DATE TIME The default expiration date and timeis based on the amount of time set up for the on test category you have selected for the account You may specify a later date and time Use the MM DDYY format for the date and the M ilitary Time format for the time The MAX DAYSON TEST field in Screen 101 will determine how long you may place an account on test ON TEST BY This field was previously called the ZONE field Its features and functionality have remained the same with the exception of one added feature You may now enter IND to specify that you are placing a single zone on test When you make this entry the cursor will move to the next field where you can specify which zone you are placing on test The entries excp zgrp and exgp are no longer case sensitive when placing a specific group of zones on test Test Functions Command Line Using the commands listed in the Test Functions Window you may perform one or more of the following tasks e Create a new test e Append or change the list of zones that you have specified to be placed on test This command may not be used if you have placed all zones on test for a given account You may also log event code 4217 Append Test to perform this function e Change the beginning and or ending date and time for the test You may also log event code 4216 Change Test Time to perform this function e Quit what you a
185. nction Key Assignment U pdate 3 18 New Fields 3 18 Function Keys 2 2 3 18 Assigning Events to Function Keys 2 2 3 18 Creating Multiple Function Key Sets 2 2 3 18 B Generate Service Tickets 5 9 Global Features 2 1 Installer Numbers 2 3 Main Menu Security 2 1 MASterM ind Interface 2 1 Movable Windows 2 4 Multiple Sets of Function Keys 2 2 Operator Messaging 2 2 Passcard vs PIC 2 3 Unlimited Zone Comments 2 1 Global Receiver Changes 8 1 Global ZD Page Search 7 21 Globla ZD Page Change 7 23 H History Archive Printout 6 13 Holiday List Update 4 15 Incident Summary File 6 23 Printing the Report 6 23 Setting up Event Types 6 23 Index Rebuild Utility 7 2 Installer Update 3 5 Deleting an Installer 3 5 Installer OOS Mass Deletion 7 15 Installers Expanded Installer Numbers 2 3 L Late Event Report 6 5 New Fields 6 5 Location Time 3 22 Log Changes to History 3 8 4 9 M Mail To Address Update 4 15 Main Menu 5 14 Main Menu Security 2 1 MAS Concentrator Port Setup 8 4 Mass Account Deletion 7 36 Mass Installer Number Change 7 14 Master Passcard View 5 27 MASterM ind Interface 2 1 Messages Creating Default Operator M essages See Operator Default M essage M aintenance Sending M essages to Operators See Operator Messaging Miscellaneous Index Repairs 7 27 Miscellaneous Problem Status Screen 7 28 Missing Alarm Signals See Unknown Account A ctivity Mov
186. nd T ask Status M onitor will no longer occur The definition for the SHIFT POS CHAR field on Screen 954A Receiver Definition U pdate Page2 needs to be clarified This field allows you to delete specific characters that are in a specific position in the account number For example aCS number is 12 0123 and your company doesn t want that zero in any of the CS numbers You would set this field up as follows SHIFT POS CHAR 4 0 Any CS number that comes in with 0 as the 4th position will be deleted and the remaining numbers will be moved to the left one character The result would be changed to 12 123 When you use the P age command on this screen receivers that have a receiver type of SUR2 now go to Screen 954C This screen is identical to Screen 954A But Screen 954C allows for unlimited conditionals and replacements as they apply specifically to the SUR2 receiver type 8 4 Receivers R edundancy M AS Central Station Supplement 5 50 67 When you are viewing Screen 954A or Screen 954C Receiver Definition U pdate Page 2 the C ONCENTRATOR command line option has been added A concentrator is used to talk to multiple receivers The information from each receiver is then transmitted from the concentrator to B32 using TCP IP For each receiver you will need to define the communication parameters that the concentrator will use to transmit messages to and from the specified receiver Enter C to access Screen 954M M AS Concentrator Port
187. nds to the page you wish to send Refer to Table 1 for a list of event codes Refer to Table 3 for a list of commands When a user requests a page and a default message has been assigned to the event code on Screen 51 used to request the page and the AUTOSEND field for the message is set to Y on Screen 126 the CS system will immediately attempt to send the default message to the first pager defined for the account installer or employee list If a default message has not been assigned to the event code used to request the page or the AUTOSEND field for the message is set to N the Alphanumeric Pager M essages Window will be displayed where the user may select the message to be sent If more than one pager has been defined for the account installer or employee list the Pager Passcard Selection Window will be displayed where the user may select the pager to which the message is to be sent However in the Operator Action window you may enter the passcode of the person you intend on paging and the Alphanumeric Pager Messages window will automatically display even if multiple pager numbers have been set up for the account Paging from Screen 502 Service Guard Dispatch Paging from the Screen 502 Service Guard Dispatch works similarly to paging from the Screen 2 Refer to Table 4 for a list of commands that you may use to request a page from the Screen 502 xvi Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Table 3 Comm
188. ne of the following methods e Entering FAX at the command line e Logging the event code which corresponds to the report you wish to send Refer to Table 1 for a list of event codes e Calling afax machine modem from a call list When a user requests a fax and a default cover page has been assigned to the event code on Screen 51 used to request the fax and the AUTOSEND field for the cover page is set to Y on Screen 125 the CS system will immediately attempt to fax the default cover page and report to the first fax machine modem defined for the account installer or employee list If more than one fax machine modem has been defined for the account installer or employee list the Fax Passcard Selection Window will be displayed where the user may select the fax machine modem to which the report is to be sent If a default cover page has not been assigned to the event code used to request the fax or the AUTOSEND field for the cover page is set to N the Fax Cover Page Entry Window will be displayed where the user may select the cover page to be sent with the report xlii Appendix B The Fax Interface Feature MAS Central Station 5 50 67 Faxing from a Report Screen CS Account Database Printout 1 Sort 1 Field Start 3 End Sort 2 Field d amp Start PIRST 6 End LAST Beginning Start Date Ending Start Date 07 11 96 One Per Page Y N Y OF Copies 1 Account Page Footer Y N N Include PD FD Ph s Y N E GE 6 Nm Key U
189. ng a test and an expected timer test has not been set up by the installer an option is now available to automatically log event code 4820 Timer Test N ot Received when you clear the test This event indicates that the timer test was not received and prompts the operator to set up the next ATI test for the account This option must be set up by MAS If the test is cleared by the installer using VRT MAS Voice Response Terminal software then the timer test is set up automatically through VRT The operator will not be prompted to set up the test manually Placing Zones on Runaway by List You may placea list of zones on runaway from Screen 2 Alarm Dispatch or from Screen 502 Service Dispatch When the Place on Runaway window is displayed from the Operator Action window enter LIST inthe ZONE field GRADE ROAD DRIVEWAY IS DIRT n Zone Comment Place On Runaway Se UNTIL 09 18 96 14 04 ZONE LIST P card COUNTRY OWNER SANDERS BONNIE LEVEL 1 Comments SUE Confirm Y N Y The prompt ENTER ZONES appears Enter each zone to be placed on runaway When you are finished entering all of the zones press ENTER to close the Place On Runaway window GRADE ROAD DRIVEWAY IS DIRT a ZEIT COMMEN Doe e Page Place On Runaway Enter Zones BONNIE LEVEL 1 P card COUNTRY Comments SUE OWNER SANDERS Confirm Y N Y MAS Central Station 5 50 67 Dispatching 5 17 Extending the Length of Runaway Status
190. nician can be paged You will use the AUTOPAGE TEST RESULTS FREQ MIN and AUTOPAGE TEST RESULTSLNG MIN fields in Screen 101 Processing O ptions for this purpose For example if you enter 5 in the first field and 30 in the second field then the system will check for and page test signals every 5 minutes for 30 minutes If no test signals occur during one of the intervals then the system will wait another 5 minutes and check again 3 You need to define the format of the paging message that will be sent automatically to the technician Use Screen 126 Page M essage D efinitions for this purpose You can assign codes to the page message which will correspond to specific information for the test signals that will be generated They are 60 61 62 63 64 x and 65 x You would not put the codes 63 and 64 x together in the same page since both can be used to describe the event 4 You then need go to Screen 110 On Test Category File M aintenance to assign the page message to the on test category that will be used when you place accounts on test The format of the page message assigned to selected test category will be used to automatically page the technician Placing An Account On Test When you initially place the account on test and select the test category to which a page message has been assigned you will be prompted to set up the paging parameters or to page the technician If multiple pager numbers have been set up for t
191. nt s event history The response code assigned to these event codes 3993 and 3994 determines if an alarm is generated when they are logged to the destination account s event history If the page recipient is required to call the Central Station upon receipt of the message a confirmation follow up event is automatically scheduled when the page is sent successfully The follow up event is cleared by an operator when the page recipient contacts the Central Station To view alist of page recipients who have not confirmed receipt of a page access Screen 13 Pending Follow up Inquiry MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xv Paging from Screen 2 Alarm Dispatch MAS Local 0 7 ALL Ney 14358 Alarm Dispatch CS OAL SS SAG Si CsS 002 CS 001 012 S L 0 Installer ale BIG D S SANDWICHES NATIONAL ALARM CO 4389 VALLEY VIEW BLVD ID 001 012 2323 SIGNAL STREET ADDR 2 Type R See CYPRESS CA 90732 Specl ACPO 714 555 5454 UDF1 UDF2 SType MDI Sr IN Why 2 2 MTyp 7 08 96 13 08 10 SERGE Page 10 1 General FIRE ALARM DISPATCH INSTRUCTIONS e CALL FD 3 CALL SITE ai Date Time Zone Code Event Description Zone Comment u WORLDS WSs OKs TO 7110 FIRE 2 7 08 96 13 08 AND EE Si MESS USSOG 200 7110 FIRE HPO EE 3954 LATE TO OPEN 5 X Next HEET Mode Orro SCthed 2rone LOr OL ee From Screen 2 Alarm D ispatch a user may request a page using commands or by logging the event code which correspo
192. o exclude those accounts that have been marked for deletion Screen 202 Short Printout by Misc Sort For more information on this screen refer to pages 8 28 through 8 30 in the Central Station Instruction M anual If you are using the option to have the system to format the data entry of account names to LAST NAME FIRST NAME TITLE in Screen 42 Account Update then this screen will adjust that format to TITLE FIRST NAME LAST NAME when you print labels This option must be set up by MAS MAS Central Station 5 50 67 Reporting 6 7 The following new fields have been added to this screen PRINT TOTALS ONLY Y indicates you would like to print only the total number of accounts for each installer N prints the account information in addition to the total number of accounts for each installer ACCTSW O REQUIRED PERMITS Y indicates you would like to print a list of the accounts which require a permit but to which a permit has not been assigned N prints all accounts which match the selections you specify regardless of whether the required permits have been assigned to the account O UT SVC I N SVC B OTH This field has been added so that you can determine whether you want to include accounts on the report that are currently in or out of service Enter O to include only those accounts that are currently out of service Enter I to include only those accounts that are currently in service Enter B to include both types of accounts T
193. o any accounts may be deleted If you delete an installer the system now checks to ensure that the installer is not assigned to any accounts If the installer is assigned to one or more accounts you will not be able to delete that installer record Users will level 4 security may now only view this screen Screen 55 CRT Default Setup For more information on this screen refer to pages 3 29 through 3 30 in the Central Station Instruction M anual In order to have screen 15 M ultiple Status M onitor automatically switch between Screen 14 Alarm Status M onitor and another screen the only two valid entries in field 9 LATE PROGRAM NUMBER FOR SCREEN 14 field are 12 for Screen 12 Late Event V iew or 230 for Screen 230 M ulti Location Alarm M onitor If you enter any other screen number then only that screen will display when you access Screen 15 it will not automatically switch with Screen 14 The TERMINAL COVERED BY PHONE SWITCH Y N has replaced the TERMINAL COVERED BY CALL VISOR Y N field This field is used to determine whether the terminal is using the phone switch software provided by MAS for autodialing MAS Central Station 5 50 67 System Setup 3 5 Screen 58 Passcard Level Update For more information on this screen refer to page 4 31 in the Central Station Instruction M anual 1 2 The new MINS column on screen 58 is used to define for a specific passcard level the maximum amount of time that can pass betwee
194. of Central Station numbers for which the report is to be printed BEGIN NING CODE DESCRIPTION Enter the first event code which is assigned to the global dispatch page that are you changing The corresponding description will display EN DING CODE DESCRIPTION Enter the last event code which is assigned to the global dispatch page that you are changing The corresponding description will display MAS Central Station 5 50 67 Utilities and Repairs 7 23 FROM ZPG Enter the global dispatch page which you will be changing Only those accounts that have the specified event code and global dispatch page assignment will be selected to have the new global dispatch page assigned For example if you specify the event code 100 and the global dispatch page currently assigned is F1 only those accounts that have page F1 assigned to event code 100 on Screen 43 Zone Event Code U pdate will be selected by this program All other global dispatch page assignments will be ignored TO ZPG Enter the global dispatch page that will be assigned to those accounts that meet the specified criteria This global dispatch page must exist on the system in order for it to be assigned to the specified accounts OR GO TO BEGIN PRINTING Enter the number of the field to be modified or enter GO to begin printing the report The following is a sample report Report Sample 04 10 97 PAGE a ALARM MONITORING COMPANY GLOBAL ZD PAGE CHANGE 197 EVENT CODE RANGES
195. of work order number fields throughout the system then these fields will reflect the field name specified in Screen 101 MAS Central Station 5 50 67 Reporting 6 21 The PRINT A LL COMMENTS ONE COMMENT N O COMMENTS FOR EVENT field has been added so that you can determine which comments you want to include on the report The comments that are included are those that were entered within one minute of the event either before or after Enter A to include all comments entered for the event Enter O to include only the first comment that was entered for the event Enter N to exclude comments from printing on the report The OUTPUT TO F ILE OR R EPORT field has been added so that you can print the report to an output file or to a printer Enter F to send the report to a text file named CS0286 0UT If you want to save the contents of this file you must rename it Each time you send a report to this output file any pre existing information is deleted Enter R to send the report to a printer This printout will now include the alternate ID for each account An alternate ID may be assigned to each account on Screen 42 Account U pdate Screen 292 Operator Activity Report For more information on this screen refer to page 8 74 in the Central Station Instruction M anual You may now print this report for one installer or a range of installers You may also print this report for one CS location or a range of CS locations Additionally the report no
196. on 5 50 67 Account Data Entry 4 11 Default OOS Category for New Accounts When a new account is created the user may be prompted to place the account out of service based on Processing Options defined on Screen 101 You may specify the default category to be used to place new accounts out of service in the DEFAULT CATEGORY FOR NEW ACCTS SCR 42 field of Screen 107 0 0 S Category FileM aintenance At the time that the account is created the data entry clerk may choose to accept or override this default category When you place an account out of service the prompt Confirm is displayed Enter Y if you wish to place the account out of service Enter N if you do not wish to place the account out of service Placing an Account Out of Service More Than Once An account may be placed out of service more than once For example if the reason an account has been placed out of service corresponds with two Out Of Service categories as defined on Screen 107 O 0 S Category File M aintenance you may use the OUT command twice on Screen 42 to allow for the selection of both O 0 S Category Codes To place the account back in service the IN command need only be used once AKEY Creation May Disregard Directional Indicators An option has been added which allows you to ignore directions such as North South East and West when creating the Address Key AKEY Recall that the address key is automatically created using a combination of the street n
197. option is useful if you have accessed the screen and the report criteria that displays is the one that was last saved rather than the default report criteria The M ODIFY HEADER command line option may only be used by those users whose access level is set to Oor 1 Accounts that have been marked for deletion with a tilde will not be included on the report if you select the account range FIRST to LAST You may include tilde accounts on the report by specifically typing those accounts you want to include For example you may want to specify 1000 through 1999 as the account range If you are sorting the report by installer you may now select accounts based on the mailing frequency assigned to the installer s account in Screen 42 Account U pdate To do this you must enter an explanation point in the first position of the MAILING FREQUENCIES ALL field followed by the mailing frequencies for which you want to print the report For example you might enter MO This entry will cause the system to select installers based on the mailing frequency assigned to the installer s account and then the CS accounts selected for the report will be the ones that are assigned to the selected installers You may now fax this report to a single installer using the G O FAX command You may also batch fax this report to multiple CS accounts If you sort this report by CS number then the accounts selected by the CS sort will be faxed the portion o
198. or Log VieW brimt ENEE 6 27 Screen 370 Redundancy Error Log ENEE 6 27 Chapter 7 Utilities and Repairs Events Logged to SYSADMIN HiStory ENEE 7 1 Reporting BUCKetS LiM CN 7 1 Screen 62 Autoskip Definition Entry for Screen A7 7 1 Screen 105 Area Code Autodial Tale ENEE 7 2 Screen 111 Index Rebuild Utility ENEE 7 2 Screen 112 Purge Expired Temporaries and Irreoulars ENEE 7 2 Screen 114 Account Deletion Ree AEN 7 3 Screen 115 Account Master File and Activity Deleion EEN 7 6 MAS Central Station 5 50 67 Screen 116 File Status Report EEN 7 8 Screen 118 Event History AUER 7 8 Screen 132 Quick Purge for Event Activity EEN 7 9 Screen 133 Purge Event AQI el EEN 7 10 Screen 133ARC Purge Archive Event HiStory ENEE 7 10 Screen 134 Cancelation burge ENEE 7 12 Screen 142 CS Event CodeChange EEN 7 12 KG REENEN due TEEN 7 13 Screen 145 Account RENIE ariaa ai int aaea Garia A a aA A Aaaa iaaah aiaia 7 13 Screen 146 Passcard A nd AI ALEAN E E 7 14 Screen 147 Mass Installer Number Change 7 14 Screen 152 Installer OOS Date M ass Deletion ou ANEN 7 15 Screen 160 ArecCocdeChange EEN 7 16 Screen 171 CS Line Assignment Forme 7 19 Screen 172 CS Number A selomment ENEE 7 20 Screen 196 Global ZD Page Search oo AEN 7 21 Screen 197 Global ZD Page Change ENEE 7 23 Screen 243 CS ZOMG Chane aaia aaen aaa Ea EE a Aaa AE AAE Aaa a AA Na aaa aaa aain 7 24 Screen 244 User Profile Maintenance EEN 7 24 Screen 263 Setup Accounts Without Exp
199. orary page 3 Infield 14 of the permanent common overflow page enter the range of dates for which the temporary page is effective as well as the name temporary common overflow page The page name is the code you entered in the common field in Screen 11 Your entry on line 14 should look like the following example 14 02 01 97 02 15 97 TEM P1 4 The system will search field 14 of the common overflow pages to determine if there is a corresponding temporary page that is to be effective If the current date is between the start and end dates of the temporary common overflow page then the system will use that page instead of the permanent common overflow page MAS Central Station 5 50 67 System Setup 3 1 Screen 51 Event Code Update For information on setting up event codes refer to pages 3 15 through 3 25 in the Central Station Instruction M anual The following fields or commands have been added to this screen ALT REPORT CODE This field is used to specify an alternative reporting code A Z 0 9 that will provide an additional classification for event codes When event history is posted or rolled the events will be posted to both the specified regular reporting code as well as the alternative reporting code if one is entered for the event code When you print event history reports using Screen 204 205 or 210 you will have the option of printing for the regular reporting codes or alternate reporting codes WAIT TYPE 6 If thi
200. ount number The account number begins with a tilde followed by nine digits It is commonly referred to as a tilde account At the point you have the following options e You may perform an additional step to delete the account permanently from your CS system now e You may choose to leave the information and history for the account on your CS system Keeping deleted accounts on the system provides more accurate event history reporting of past periods You may also want to save the account s information if you anticipate that the account may be reactivated You can print a list of deleted accounts using the P RINT option which you see when you first access Screen 114 Account D eletion Request e If you do not anticipate reactivating the account you may immediately reassign the customer s original CS account number to a new account MAS recommends that you do not re use account numbers 7 4 Utilities and Repairs MAS Central Station 5 50 67 Reactivating an Account Marked for Deletion If you want to reactivate an account that has been marked for deletion follow the steps given below Note If the customer s original account number has been reassigned to another account you may not reactivate the customer s account In order to reactivate an account you must know the customer s original CS account number If an account has been deleted using Screen 115 Account M aster File and Activity Deletion you may not
201. our system using Screen 64 U ser Location Profile U pdate For information on creating function key assignments refer to page 7 52 in the Central Station Instruction M anual 3 18 System Setup MAS Central Station 5 50 67 Screen 110 On Test Category File Maintenance The signals sent while an account is on test may now be paged to the service technician ThePG msG field has been added so that you can select a default page message to be sent to the service technician when the test results are paged Page messages are defined in Screen 126 Page M essage Definitions For more information on the paging feature refer to Appendix A at the end of this document In the DEFAULT HOURS field you may now enter a negative number to specify a number of default minutes that you want to define for the test category For information on setting up on test categories refer to page 3 37 in the Central Station Instruction M anual Screen 182 Residential Type Definition This screen can only be accessed if you have the option to use edit rules for account names set by MAS If you currently are not using any editing rules for the account name data entry and wish to do so you must contact MAS to have this option set and convert your existing account name keys into the new format When the option is set by MAS you will have access to this screen which you can use to affect the account name entry for future accounts Residential account types are one ch
202. ow up event codes with specific parameters For more information refer to the System Setup section of this document Viewing Follow up Events When multiple follow up events have been created for an account you may view the follow up events from Screen 2 Alarm Dispatch by entering MF at the command line The Follow up Window displays up to 10 follow up events at a time for the selected account Rescheduling Follow up Events A user may reschedule a follow up event by selecting an account on Screen 2 Alarm Dispatch and logging event code 4621 Reschedule Follow up in the Operator Action window If more than one follow up event exists for the sd ected account the Follow up window will display the follow up events for the account This window allows the user to select the follow up event to be rescheduled After the user selects the follow up event to be rescheduled the Reschedule Follow up window is displayed where the user is prompted to enter the new date and time by which the follow up event is to be completed Clearing Follow up Events A user may clear a follow up event by selecting an account on Screen 2 Alarm Dispatch and logging event code 4622 Clear Follow up in the Operator Action window If more than one follow up event exists for the selected account the Follow Up Window will display the follow up events for the account The user will use this window to select the follow up event to be cleared When the user makes a
203. p system When you use the Blank Full Clear utility to fully or partially clear a group of alarms you may use the COMMENT Land COMMENT 2 fields to log two lines of comment with the Full or Partial Clear event You may wish to use these comments to record the reason that the alarm was processed as a Blanket Full or Partial Clear For each account that is cleared both the comments and the Full or Partial Clear event will be recorded to Screen 7 Event History D isplay The FULL CLEAR COMMENT TO HISTORY field has been added so that you can enter a 10 character comment that will display in the Ppass com field in Screen 7 Event History If you do not specify a comment in this field the word BLAN KET will default in the PASs Com field Screen 7 for each account that was fully or partially cleared The LOG TO SYSADMIN oNLyY field allows you to determine whether you want to log the running of this uitility only to the SYSADMIN account or whether you want a comment logged to every account cleared by this utility The EXPECTED RESTORAL HH MM field is used to enter the amount of time that you expect a restoral for those zones that were cleared by this utility The system will only expect a restoral for those zones that have Y entered in the R field in Screen 43 Zone Event CodeU pdate Screen 145 Account Rename For more information on this screen refer to page 9 44 in the Central Station Instruction M anual This screen is used to assign anew C
204. passcard instructions that you enter in Screen 46 P asscard U pdate may be accessed from Screen 2 Alarm Dispatch When you enter a command to view the customer s call list such as DC or CL on Screen 2 you may use the D etails command to view the additional information for a specific passcard If Passcard Instructions have been entered in Screen 46 for the customer s passcard the Passcard Instructions window will display immediately upon accessing the passcard detail Passcard Instructions MAKE SURE CONTACT HAS VERIFIED HIS PASSCODE IF NO VERIFICATION IS PROVIDED CALL SYSTEM ADMINISTRATOR AT NUMBER BELOW 714 555 1234 1 2 3 4 5 6 7 8 P hone A bort Q uit When this window displays in Screen 2 you have an additional command available for dialing phone numbers that may bein the instructions You may use the P hone command to call any numbers entered in the Passcard Instructions by entering P followed by the line number on which the phone number is located Viewing and Dialing Additional Passcard Phone Numbers After closing the Passcard Instructions window the passcard detail command line will display The new AP command is available to view the additional phone numbers entered for the customer s passcard Entering AP will change the display for the passcard detail to the third and fourth passcard phone numbers that have been entered for the customer s passcard Entering AP again will display the fifth
205. pdate For information on setting up and modifying zones refer to pages 4 20 through 4 25 in the Central Station Instruction M anual The following command line options have been added E You may now edit the zone comment that is entered for each zone by entering E followed by the line number that you want to modify L ast Page For an account with more than one page of zones enter L at the command line to display the last page of zones F ind lt zone gt For an account with more than one page of zones enter F followed by a zone to display the zone page on which the zone is located Copying Zone Information You may set up a master set of zones that may be assigned to a CS account by entering the CS account number of the master set of zones in the styPeE field in Screen 42 Account Update of the copy to destination CS account e Thezone comments for the master account will be copied to the destination CS account e If real time information exists for the master account such as number of trips displayed in the TrPs field or restoral needed displayed in the RN field this information will not be copied to the destination CS account Extended Zone Comments You may now use a page of dispatch instructions as a means to attach additional comments to a single zone Inthe COMMENT field you may enter ZP where is the page number of the dispatch instructions to link that page to a specific zone This feature a
206. pecified range will be displayed Event History for Tests When you have scheduled zones to be placed on test for an account the system now records the test parameters Because you may now have multiple tests running simultaneously for the same account the system lists the test parameters in order for to distinguish between the tests 10715796 OAs SUE 4210 ON TEST CAT 1 10 15 96 08 50 28 COMMENT 101596 850 101596 1150 10 15 96 08 50 28 COMMENT TEST LIST 10 15 96 08 50 28 COMMENT 30 31 32 10 15 96 08 50 00 SUE 4210 ON TEST CAT 10 15 96 08 50 00 COMMENT 101596 850 101596 1149 10 15 96 08 50 00 COMMENT TEST LIST 10 15 96 08 50 00 COMMENT Ahoy aka alae 5 24 Dispatching MAS Central Station 5 50 67 If you make changes to the test parameters those changes are also recorded in the Event History 10 15 96 10 30 11 COMMENT EXPIRE 101596 1200 10 15 96 10 30 11 COMMENT 30 31 32 10 15796 103 IG LI SUE 4216 CHANGE TEST TIME 10 15 96 10 30 11 COMMENT LAST SET 101596 85028 The LAST SET comment indicates when the test was last modified If you have scheduled a secondary account to be placed on test the system now precedes the event code with an s to indicate that the test was created for a secondary account Al test related events that are logged for that secondary account will also be preceded with an s 10 15 96 10 51 33 COMMENT 101596 1051 101596 1351 10 15 96 10 51 33 COMMENT TEST LIST LO US YS 10351333 SUE s4210 ON TEST
207. r s passcard list Screen 46 Example IFA X2 selects fax machine modem with the passcode FA X2 from the installer s passcard list Fax Machine Modem Searches the account passcard list installer passcard list and employee passcard list in that order and selects the first fax machine modem 5 50 67 Appendix B TheFax Inteface Feature xxxix Sending a Fax Selected information may be faxed from the Alarm Dispatch screen or from selected report screens From the Alarm Dispatch screen you may send the following reports that include information for the selected subscriber account e Alarm Notification A one page summary regarding the zone currently in alarm for the selected subscriber s account e Account Activity An overview of signals received and the actions taken by CS operators to resolve alarms during the past 24 hours for the selected subscriber s account e Database Printout A detailed report of the information entered on Screens 42 43 44 and 46 for the selected subscriber s account e Test Results A listing of all signals received since the account was placed on test The option is only available if the account is currently on test You may also fax reports from the screens listed below e Screen 21 Database Printout e Screen 24 Supervised Mailout Report e Screen 202 Short Printout e Screen 222 Account Activity Detail e Screen 262 Report Accounts Without Expected Events e Screen 263 Setup Accounts W
208. r the message window will automatically display or by logging event code 4183 on Screen 2 Alarm Dispatch Enter Y to activate this option or enter N to disable this option MAX DAYSIN ADVANCE ON TEST This option allows you to determine how far in advance a user may schedule an account to be placed on test You may specify up to 999 days VALIDATE FORMAT PH SON CS042 46 Enter Y to validate and format the phone numbers entered on Screen 42 Account Update and Screen 46 Passcard U pdate the long format If you use this option you must enter phone numbers that are 10 digits For each 10 digit phone number the system will validate it to make sure it s 10 digits and will format it by automatically inserting dashes into the number For example if you enter 7145551212 the entry will become 714 555 1212 automatically Phone numbers that are less than 10 digits will not be accepted as valid entries Phone numbers that are greater than 10 digits will not be formatted Enter N if you want to manually format the phone numbers entered for your accounts and passcards AUTOPAGE TEST RESULTS FREQ MIN Enter the number of minutes that will determine the frequency with which the system will automatically page the service technician with the results of the test When you place an account on test the signals sent while the account is on test can be automatically paged to the service technician with a designated frequency For example if yo
209. rary schedules that are no longer valid will be purged This program is now redundant If you havea redundant system and wish to purge expired temporary dispatch pages and temporary schedules and clear expired irregular schedules you should run this utility on onesystem only The following warning will be displayed as a reminder Warning Only run this program on one system as it is REDUNDANT For more information on this screen refer to page 9 14 in the Central Station Instruction M anual 7 2 Utilities and Repairs MAS Central Station 5 50 67 Screen 114 Account Deletion Request This screen is used to perform the following tasks e Mark an account for deletion e Reactivate an account currently marked for deletion All processes performed using Screen 114 are redundant Marking an Account for Deletion To mark an account for deletion follow the steps listed below Note An account may not be marked for deletion if it is currently in alarm has active service tickets or has a pending follow up event 1 Access Screen 114 Account D eletion Request 2 You will be prompted with the following message Account D elete U ndelete or P rint 3 Enter D Account Delete 4 TheAccount D edetion Request screen is displayed Account Deletion Request CS 0114 1 CS 001 0010 ACTIVE 100 ACME ALARM COMPANY ALTON GARY amp GINA 10284 SYCAMORE DRIVE 999 555 5555 GET WITH IT SACRAMENTO CA 94853 2 Term Date 09 11 9
210. re doing and abort the procedure No information will be logged to the account e Save the test parameters or changes you have made The information will be logged to the account MAS Central Station 5 50 67 Dispatching 5 3 Multiple Tests for a Single Account You may now create multiple tests for single account For example you may have a single account where you will place all of the burglar alarm zones on test for one set of parameters and place all of the fire alarm zones on test for a different set of parameters In both of these cases you would log event code 4210 On Test to place the specific zones on test After you log the event in the Operator Action window the Test Functions window will display where you schedule when the test is to begin and end and you will also specify which zones are to be placed on test You may create tests that run simultaneously however a single zone or zone group cannot be placed in two different tests that are scheduled to run concurrently For more information refer to the feature for Scheduling Zones To Be On Test in this section of the manual If you do have multiple tests that are currently effective for an account the MULTI ACTIVE message will display on Screen 2 Alarm Dispatch and Screen 3 Zone Event Code View If you have multiple tests that are currently effective and have also scheduled additional tests for the account the MULTI ACTIVE PEN DING message will display on Screen 2 and Scr
211. re placing both the primary and secondary accounts on test at the same time When you usethis option all zones for both accounts are placed on test You may not designate specific zones to be on test CATEGORY When you place an account on test an option is now available to log an event that corresponds to the on test category This option must be set up by MAS In order for this option to work you must create consecutively numbered events that correspond to all of your on test categories which are defined in Screen 110 On Test Category File M aintenance You may create up to 20 consecutively numbered events for on test categories For example in Screen 51 Event Code Update you may reserve event codes 7901 through 7920 as the events that will correspond to your on test categories Then depending on the test category specified when you place an account on test the appropriate on test category event will be logged This feature is useful for event counting and reporting purposes START DATE TIME The default start date and time is NOW which is based on the local date and time This default timeis only used if there are no other tests which also start NOW You may schedule the test to begin at a later date and time UsetheMMDDYY format for the date and the Military Time format for the time The MAX DAYSADVANCE ON TEST field in Screen 101 Processing Options will determine how far in advance you may schedule an account to be placed o
212. red late Leave this field blank if you do not want a follow up event scheduled to confirm receipt of the page message LATE CONFIRM CD Enter the event code that will be generated if confirmation is not received from the page recipient that is if the confirmation follow up event is not cleared within the alotted amount of time determined by the FOLLOwuP MINS field Commands D To add edit or view the format and content of a page message enter D immediately followed by the line number of the page message you wish to edit iv Appendix A TheAlpha Paging Feature MAS Central Station 5 50 67 Screen 126A Page Message Detail Format This screen is used to define the information that will appear in a selected page message Page Message Detail Format CS 0126A Alarm Notification Acct 1 Name 3 4 30 31 OO OO A Oh OD VG GAMM H Clodes Omit Or stave Fields On Lines 1 through 10 you may define the information that will be included in a page message Each line may contain up to 25 characters across from left to right margin and 10 rows Note The maximum number of rows and characters that can be transmitted in a page message is 10 rows of 25 characters per row If a page message plus comments entered when the page is requested contain more than the maximum rows or characters it will be transmitted in multiple pages that is the page recipient will be paged more than once Formatting a Message
213. red to call the Central Station upon receipt of the fax When a fax is successfully sent with the cover page a confirmation follow up event is automatically scheduled The follow up event may be cleared by an operator when the fax recipient contacts the Central Station N indicates the recipient is not required to call the Central Station upon receipt of the fax and no follow up event is scheduled to confirm receipt of the fax LATE CONFIRM CD This field is used only if the CONFIRM REQ field is set to Y for the cover page Enter the event code that will be generated if confirmation is not received from the fax recipient that is if the confirmation follow up event is not cleared Commands D To add edit or view the format and content of a cover page template enter D immediately followed by the line number of the cover page you wish to edit xxx Appendix B TheFax Interface Feature M AS Central Station 5 50 67 Screen 125A Fax Cover Page Detail Format This screen is used to define the information that will appear on a selected fax cover page FAX Cover Page Detail Format 0125A kkxkkxkkxkkxk ALARM NOTIFICATION FAX kkkkkkkk From AAA ALARM MONITORING FAXed to 51 Subject il 2 3 4 5 6 7 8 Wi Alarm Information Date Time 30 Zone Description 31 Comment 32 For Further Information Call 19 COMIDUBWNHEO N E engbeeet OUTE 0E S Aye Fields You may define the information that w
214. reen has been added so that you can create multiple passcards for a single account If you have the SHORT PASSCARD SCREEN Y N field in Screen 101 Processing Options set to Y then this screen will be displayed when you access Screen 46 This screen may also be displayed by using the SH ort command in Screen 46 Passcard U pdate Account Passcard Maintenance CS 046S CS 111 2222 SAKO MARK AND BRENDA M M Inst 10 15710 MUSSEY GRADE ROAD ABC ALARM SECURITY Expire User 619 555 7171 1 2 S COUNTRY 619 555 2127 1 3 S FURRY TESSY SAKO 619 555 9837 1 al 2 3 4 S 6 3 8 J 0 i 2 3 4 5 CH Q ue S ave M ore N ext D isp G en L ong CW indow There are additional commands available on Screen 46S that enable you to perform additional functions CH Enter C followed by the passcard number or range of numbers to be cleared This command will delete the passcard s from the displayed CS account Q ue Enter Q followed by the passcard number or the range of numbers to be queued to print Longo Enter L followed by the passcard number to display passcard detail This command will take you to Screen 46 Passcard U pdate MAS Central Station 5 50 67 Account DataEntry 4 19 CW indow Enter CW to display the Comment Entry window where you can log comments to the customer s Event History concerning the passcard s associated with the account Screen 47 Primary Dispatch Instructions For informa
215. rface feature Software Requirements The Paging Interface Feature may be used with CS version 5 50 11 or greater M AS Central Station 5 50 67 Appendix A TheAlpha Paging Feature i Preparing Your CS System for the Paging Interface Feature To prepare your system for using the Paging Interface feature perform the following steps 1 Verify that your CS system includes all event codes used with the Paging feature shown in Table 1 You may print or view a list of event codes using Screen 71 Event Code Printout Table 1 Event Codes Used by the Paging Interface Feature Event Code Event Code Page Received Page Request Page not Sent Alarm Notify Page Late Page Confirmation Test Results Page Reschedule Page Confirm Clear Page Confirmation This event code may have a response code of 0 Operator Always On Screen 51 Event Code U pdate the EQUIVALENT RESCODE field for these event codes must be 4620 4621 and 4622 respectively 2 On Screen 126 Page M essage D efinitions and Screen 126A Page M essage D etail Format create templates for the messages that will normally be sent 3 Assign adefault message to each event code used to request that a page be sent On Screen 51 Event Code U pdate a default page message may be assigned to an event code in the WAIT EVENT CODE field This step is optional When a page is requested and it has not been assigned a default message page message 1 will be used as the default A
216. rflow pages for the displayed CS account If previous pages exist the P in the P rev command will flash 4 22 Account Data Entry M AS Central Station 5 50 67 Screen 49 Permit Update For more information on this screen refer to page 6 14 in the Central Station Instruction M anual If your Central Station system uses the European date format the EUROPEAN DATE FORMAT field on Screen 101 Processing O ptions is set to Y dates will be displayed in the European date format on Screen 49 Changes to permits will be recorded to the SYSADMIN Transaction File which may be printed from Screen 251 File U pdate Log Printout Screen 242 Account Copy For more information on this screen refer to pages 4 18 through 4 19 in the Central Station Instruction M anual Two new fields that will copy service information have been added to this screen When using these fields you should be aware that service tickets will not be copied to the new account If you copy the Event History along with the service information the history will inaccurately reflect all service ticket activity for the new account INCLUDE SSACCOUNT Y N A Y inthis field will copy the service account information entered for the original account on Screen 561 Service A ccount U pdate V iew to the new account INCLUDE SSINSPECTION Y N A Y inthis field will copy the service inspection schedules from the original account to the new account You may only enter Y in this field i
217. rk in the following manner yn yn pg Machine Machine All of Central Station 2 s accounts go up to the B machine for Central Station 1 If events are logged for any of Central Stations 2 s accounts on the B machine for Central Station 1 then an F will display in thest field on the A machine for Central Station 2 to indicate the events originated from the foreign system Central Station B 1 Central Station 2 7 28 Utilities and Repairs MAS Central Station 5 50 67 X Site Redundancy Configuration Definition E Local Host Remote Host 1 Hest Prefix MON gt Host Prefix SEC 2 A System Socket 5555 4 A System Socket 5555 Files to be Sent Acct Ranges to be Sent ee Start CS End CS 14 01 00001 01 99999 15 02 00001 02 99999 16 03 00001 03 99999 17 04 00001 04 99999 18 Ig 20 2al 22 23 All Files History Alarms Dispatch Actions Event Codes Agencies Tnstallers Users Other Files SS GGG GGG C lear S ave or N ext Fields HOST PREFIX LOCAL HOST Enter the TCP IP alias as specified in the etc hosts file that will identify the local pair of redundant machines This entry will prefix A or B in the host table that exists in UNIX For example if you enter MON then the local machines can be identified as MONA and MONB You may not enter SYS as a prefix A SYSTEM SOCKET LOCAL Host Enter the TCP IP socket num
218. rm will resume the priority of the new alarm If you wish to use this feature e On Screen 101 Processing Options use the ALARM CLEAR SUPPRESSED PRI field to enter the new priority you want to assign to suppressed alarms e On Screen 101 Processing O ptions use the ALARM CLEAR SUPPRESSED MIN field to enter the number of minutes for which you want to be able to suppress alarms e On Screen 51 Event Code U pdate set up event code 4607 Alarm Clear w Suppressed if it does not already exist To suppress an alarm access the alarm on Screen 2 Alarm Dispatch and log event code 4607 The alarm will be assigned the priority you defined on Screen 101 Processing O ptions and will remain suppressed for the number of minutes you defined on Screen 101 3 10 System Setup MAS Central Station 5 50 67 Coverage Minutes Message If the COVERAGE MINUTES field in Screen 101 is set to 0 then the warning message MISC ERRORS SEE SCN 332 is disabled for all locations This message alerts the user that certain locations are not being monitored and displays in the following screens e Screen l Alarm Status Monitor e Screen 214 Selective Alarm Status M onitor e Screen 230 Multi Location Alarm Monitoring If you disable this message then you will never be warned that certain locations are not being monitored Disallow Last User to Sign off If your Central Station requires that at least one user be logged onto the Central Station system at all time
219. rmation follow up event is automatically scheduled This event is cleared when the page recipient contacts the Central Station The follow up event must be cleared by an operator within the number of minutes specified in this field otherwise the followup event will be considered late Leave this field blank if you do not want a follow up event scheduled to confirm receipt of the page message COMMENTS Depending on the message selected in the PG DEF field additional comments may or may not be entered in this window These comments are included in the page message If the selected message allows for additional comments fields 4 7 may display where you can enter the comments Each line may contain up to 25 characters When your selections are complete enter P at the command line of the Alphanumeric Pager Messages Window to attempt to send the page xx Appendix A TheAlpha Paging Feature M AS Central Station 5 50 67 Special Paging Features Automatic Paging of Test Results When you place an account on test the signals received by the Central Station while the account is on test may be paged to a service technician at specified intervals for a designated period of time Setting Up The Paging Parameters 1 To begin you will need to make sure your technicians have paging information correctly entered in Screen 46 Passcard U pdate 2 Next you must determine the frequency of theintervals and the length of the time during which the tech
220. rposes Example 1 Event Code Update Event Code 4955 Min User Level Description PAGE ACCOUNT ACTIVITY Disposition Type Reporting Code Q CODE Q Disposition Code Response Code 4 PASSCARD LKUP LOG ONLY Prompts P C B N Resp Priority 200 Confirm Required Event Class E VRT ClrTest R N Wait 0 1 Set 2 Clr 3 Eqres Agency Type PFMT 4 Disarm 5 Arm 6 Delay Dual Custody Y N N Wait Event Code 2 Screen 12 to S kip Status Change O Opn C Cls A Alrm T Trbl Ticket Type R Rst N Norm X Outg S Stay Global ZD Page Dispatch Code Event Type Alternate Desc NOT USED Zone Group Can RPC S Use Y N MASlink Only ABM Status False Dispatch Y N Spcl Flags Late Event Code A bort OK A B ort VRT Type 1 99 Equivalent Code S ave or N ext 3 Example 2 Event Code Update Min User Level Disposition Type Disposition Code Prompts P C B N Confirm Required VRT ClrTest R N Agency Type PFMT Dual Custody Y N Screen 12 to S kip Ticket Type Global ZD Page A10 Event Type HUBD Zone Group HU ABM Status Spel Flags PIA For the event codes used to make a page request this screen is used to assign a default page message to the event codes 4955 4957 used to make a request to send a page message Refer to Example 1 For the event codes which will automatically send a message whenever the event is received this screen is used to define the pager to whom the message will be sent and the message which will be sent Refer to Example 2
221. rs R edundancy M AS Central Station Supplement 5 50 67 COMMANDS FROM HOST This field is not currently used Enter Y to indicate this receiver can receive commands from the host Enter N to indicate this receiver cannot receive commands from the host Refer to your documentation for the receiver to determine what should be entered in this field COMMAND ACK S The character s that indicate acknowledgement from the receiver on a successful delivery of commands Refer to your documentation for the receiver to determine which characters would be entered in this field COMMAND NAK S The character s sent from the receiver that indicate that the delivery of commands was unsuccessful and they must be resent Refer to your documentation for the receiver to determine which characters would be entered in this field Screen 958 CS Master Receiver Type Definition When creating new receiver records you may now press EN TER at most fields to accept the default value that has been defined for that field If you are creating a new record and you only have an input program and no output program then you may enter 0 in the RRING FILE RECORD LENGTH field to indicate that you do not have a ring file for that receiver record For more information on this screen refer to page B 5 through B 6 in the Central Station Instruction M anual Screen 981 Stop Receivers The Autologger will be stopped whenever processes are stopped using Screen 981 This corre
222. s set the DISALLOW LAST USER TO SIGN OFF field on Screen 101 Processing Options to Y If the last user on the CS system attempts to sign off the following message is displayed Warning Cannot Log O ff Last U ser on System The user remains signed onto the CS system If the DISALLOW LAST USER TO SIGN OFF field is set to N the last user may log off the system No warning will be displayed Excessive Number of Signals A warning message may be displayed on Screen 2 Alarm Dispatch if an excessive number of signals are received for an account within a designated period of time To use this feature set up the following information on Screen 101 Processing O ptions e REP CODESTOWARD SIGNAL COUNT Thetypes of signals by reporting code that you want to count toward an excessive signal count You may count all signals by specifying ALL e 0OF HOURSTOWARD SIGNAL COUNT The period of time in hours in which the maximum number of signals is consider excessive e MAX ZOE SIGNALSTO COUNT The maximum number of signals of the specified type that may be received within the designated time period e EXCESSSIGNALSMESSAGE The message to be displayed on Screen 2 Alarm Dispatch when an excessive number of signals are received for an account within the designated time period MAS Central Station 5 50 67 System Setup 3 11 Processing Options CcS 101 Coverage Minutes Y 61 Loc Count Of Accts In Alarm 14 Y Blnkt Clear Auto Min 62 Min Access
223. s been assigned a security level of 3 for Screen 2 and attempts to log an event code having a minimum user leva of 2 the user will not be allowed to log the event code SPCL FLAGS For the event codes which will automatically send a message whenever the event is received this field is used to define the pager to whom the message will be sent and the message which will be sent If you wish to send a message automatically to the first pager defined for the account enter PA immediately followed by the code number of the message to be sent For example if you enter PA 3 whenever the event is received message 3 from Screen 126 will automatically be sent to the first pager defined for the account If you wish to send a message automatically to the first pager defined for the installer enter PI immediately followed by the code number of the message to be sent MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature ix Setting up Information for Pagers Each pager to which you will send messages must be set up as a passcard for the appropriate account on Screen 46 Passcard U pdate e To beable to send messages to a subscriber select the subscriber s account on Screen 46 then set up the information for the subscriber s pager e To beable to send messages to an installer create an account for the installer on Screen 42 Account Update The CS for the installer s account must be the same as the installer s code from Screen
224. s option set and convert your existing account names into the new formats you have defined An asterisk now displays next to the account number if the account listed in the window is currently in alarm MAS Central Station 5 50 67 Dispatching 5 25 Screen 13 Follow up Inquiry For more information on this screen refer to pages 5 51 and 7 36 in the Central Station Instruction Manual You may now enter GO at the command line to print the follow up information that is displayed on the screen Screen 14 Alarm Status Monitor For more information on this screen refer to pages 5 4 and 5 6in the Central Station Instruction Manual Operator initials are now displayed in the opr column instead of the operator s CRT number MAS may activate an option so the ACCOUNTSIN ALARM STATUS field displays only the total number of alarms for the user s dispatch location Recall that a user is assigned to a dispatch location on Screen 64 U ser Location Profile U pdate The MISC ERROR message will be displayed whenever a dispatch action index is more than 80 percent full You may purge dispatch action events from the index using Screen 136 Purge Dispatch Action File The Alarm Status Monitor will not beep for alarms with a priority which is lower than the Dim PRIORITY entered on Screen 101 Processing Options The ACCTSIN DELAY field has been added to track those alarms with priorities which delay them from being immediately displayed When
225. s priority This feature affects the following screens Screen 14 Alarm Status M onitor Screen 214 Selective Alarm Status Monitoring Screen 230 Multi Location Alarm Monitoring Setting up Display Attributes for the Alarm Buffer Screens Screen 14 Alarm Status Monitor Screen 214 Selective Alarm Status M onitoring and Screen 230 M ulti Location Alarm M onitoring display alarm signals in order of their priority The following fields on Screen 101 Processing O ptions control the special attributes for alarms displayed on the Alarm Buffer screens BLINK PRIORITY REVERSE VIDEO PRIORITY UNDERLINE PRIORITY NORMAL PRIORITY DIM PRIORITY In each field enter the maximum alarm priority which is to be displayed with the specified text attribute For example if you enter 2 in the BLINK PRIORITY field the name and account number for alarms having a priority of 0 1 or 2 will be displayed in blinking text on the Alarm Buffer screens Next if you entered 5 in the REVERSE VIDEO PRIORITY field the name and account number for alarms having a priority of 5 4 or 3 will be displayed in reverse video text on the Alarm Buffer screens Alarms having a priority of 0 1 or 2 would be displayed in blinking text on the Alarm Buffer screens they would not be displayed in blinking reverse video text Thereis no overlap of text attributes Log Event for Invalid Passcard A new field has been added which allows you to log an informational event code to a c
226. s wait typeis assigned to ether an opening or closing event code then the system will use the arm disarm status of the account to determine whether to use the entry delay time or the exit delay time set up for the account in Screen 42 Account Update VRT CLR TEST This field has been renamed It was formerly called the CLR TEST R N field The VRT CLR TEST field is for VRT II users only For event code 3999 Undefined A cct Zone an N in this field will not let the VRT II user take the account off test if this event code was logged during the test period ABM STATUS is not currently used SPCL FLAGS This field is used to define the automatic paging events These type of events will automatically page the account when a signal is sent to the Central Station For more information refer to Appendix A at the end of this document 3 2 System Setup MAS Central Station 5 50 67 Comment This command has been added to allow you to enter comments regarding specific events you have set up on your system When you use this command the Event Code Comment window displays These comments can be printed on the Event Code Printout however these comments will not be passed to MASlink Event Code Comment THIS COMMENT IS FOR THE OPERATOR MESSAGE EVENT YOU MAY LOG THIS EVENT TO ANY ACCT WHICH WILL SEND A MSG TO ANOTHER OPERATOR WHO IS ALSO LOGGED ON Stave DEL StS OVULE Setting up the Schedule On Test Feature Three new event codes h
227. sage Code Definitions CS 19 Current Date Time Secondary CS 20 Premise Phone 1 CS Name 21 Premise Phone 2 Premise Address 30 Alarm Date Time Premise Address 2 31 x Alarm Zone Desc Premise City St Zip 32 x Alarm Zone Comment Premise Phone 1 40 Event Date Timet Premise Phone 2 41 x Event Zone Desc Installer Phone 42 x Event Zone Comment C S Callback Phone 53 X Number of Page Comment Installer Msg 1 Lines Installer Msg 2 60 On Test Until Date Time Installer Msg 3 61 Test Signal Time Installer M sg 4 62 Zone Tripped BR 63 VRT Event Type Dec UL Code 64 x Event Description Alt ID 65 x Event Zone Comment Map Location The number of spaces characters that the block of information will occupy in the page message ae The CS callback telephone number is the telephone number a page recipient should call to confirm receipt of a page message It is defined in the CSCALLBACK PH field on Screen 101 Processing Options You may specify 1 4 for the number of comment lines These comments are entered in the Alphanumeric Pager Messages Window For example if you wanted to specify three lines of comments you would enter 53 3 in Screen 126A If you use this code make sure you leave the appropriate number of lines blank to accommodate the specified number of comment lines For example if you specify 3 lines of comment then you would leave 2 blank lines after the line on which the code was enter
228. se characters on asingleline For example you may not highlight two different words on the same line Editing Dispatch Instructions and Overflow When working with dispatch or overflow pages you can now edit how the text is displayed on the page The L ine Chg command has been added to the following screens e Screen Ll Common Overflow Maintenance e Screen 47 Primary Dispatch Information e Screen48 Overflow Maintenance To change the sequence in which the information is displayed enter L at the command line The Line Chg window will display This window is used for you to specify new order in which you would like the lines to be displayed On the left side of the window the current line numbers are displayed On the right side you will designate the new line numbers where the information will be placed Refer to the example on the following page MAS Central Station 5 50 67 Account Data Entry 4 3 In this example the user wants to create a blank line between the lines describing how to get to the site and the line describing the site owner s pets Primary Dispatch Information idles SAKO MARK AND BRENDA M M 15710 MUSSEY GRADE ROAD Dispatch Text 5 GENERAL DISPATCH INSTRUCTIONS 6 HOUSE IS LOCATED 7 MILE DOWN MUSSEY 7 GRADE ROAD DRIVEWAY IS DIRT ROAD Line 10 will be 8 LOCATED JUST BEFORE A BIG WHITE moved to line 9 STUCCO FENCE ON THE RIGHT ret ined OWNERS HAVE DOGS AND CATS will be moved 2 to line 10 3 CALL P L1 4
229. se this screen if a specific paging company does not use the standard format defined by the SKYPAG process in Screen 958 CS M aster Receiver TypeD efinition or the standard characteristics defined by the SKYPAGE M DM file Alpha Page Company Maintenance GS 01 7 Phone 7145553434 Name BEST PAGING Addrl 7152 E MAIN STREET Addr2 SUITE 100 CSA IRVINE CA 92714 Max Msg Length Bytes 250 Max Characters per Line 25 Lines Per Msg Block 8 CRaroParity Sion 7 E Outbound Baud Rate 9600 Modem Initialization String Line Terminator Char 0 none d Niesen S ave DELtetes Fields PHONE The phone number used to contact the pager or paging company This number would be the same number that is assigned to a paging passcard in Screen 46 Passcard U pdate MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature xxiii NAME ADDR1 ADDR2 CSZ The name and address city state and zip code for the paging company MAX MSG LENGTH BYTES The maximum number of bytes that may be transmitted in a single page message The maximum number of bytes that may be entered is 250 MAX CHARACTERS PER LINE The maximum number of characters that may be transmitted into a single line of a page message OF LINES PER MSG BLOCK The maximum number of lines that may be transmitted in a single message CHAR PARITY STOP The entries in these fields will supersede the entries made in Screen 958 CS M aster Receiver Type Definition made
230. selection the follow up event is immediately cleared Follow Up Window Opr Date Time Comment Late Event 1 AND 07 12 96 11 03 SCHEDULE FIRE SYST INSPECTION 4622 CLEAR FOLLOW UP 2 AND 07 12 96 15 43 SEND YARD SIGN TO CUSTOMER 4622 CLEAR FOLLOW UP M ore P revious or Q uit MAS Central Station 5 50 67 Dispatching 5 11 Fallback Location Processing This feature allows events to be automatically rerouted from their original location to a fallback location if the event is not fully cleared within a designated number of minutes The fallback location is a buffer location which may be accessed by two or more regular locations Whenever an event has been rerouted to a fallback location it may be handled by any location which also has access to the fallback location This feature must be activated for you by MAS Example Fallback alarms are re routed Fallback alarms are re routed to Fallback Location 10 to Fallback Location 10 Los Angeles Fallback Location San Francisco Location 1 Location 10 Location 5 Alarms which are re routed to Fallback Location 10 may be handled by Los Angeles Location 1 or San Francisco Location 5 Preparing Your System for Fallback Location Processing On Screen 101 Processing O ptions set the LOG FALLBACK REROUTE TO SYSADMIN field to Y Screen 70 A larm Fallback Location Alarm Fallback Location Maintenance i 15 Eet End Pri Ti Start PEN End P SSES EE EE 51 100 00 00 45
231. service tickets either by manually logging a service request or by having the system automatically create a service ticket based on a specific event an option is now available to create the service ticket for the site account instead of the subaccount This option is based on the new SUB TIC ON SITE 002 AUTOTIC field in Screen 576 Service Control File U pdate MAS Central Station 5 50 67 Dispatching 5 9 Delayed Alarm Option A new feature has been added which allows you to delay processing of alarms that havea specific priority This feature is based on an option that must be activated by MAS You might use this feature if you havea list of specific tasks that must be completed before another alarm signal of a specific priority is sent Screen 185 D edayed Alarm M aintenance has been added so that you can specify ranges of alarm priorities that you want to delay as well as the amount of time in seconds that the alarms should be delayed If asignal is sent and its priority falls within any of the ranges specified in Screen 185 then the alarm will not display in any of the following screens until the appropriate amount of time elapses e Screen2 Alarm Dispatch e Screen14 Alarm Status Monitor e Screen 214 SelectiveAlarm Status Monitor This feature must be activated by MAS Screen 185 will have no effect on your system if you do not have this option activated Multiple Follow up Events A follow up event represents an action to be per
232. sor would move to that field where you could type the new area code When you press ENTER to move to the next field the rest of the phone number will remain intact because you in an edit mode You will stay in the edit mode until you save the changes you have made to this screen Requesting a CFR Letter You may request a CFR letter for an account even if no changes have been made to the account s data To request a CFR letter for an account 1 Access the account on Screen 42 2 Enter CFR at the command line CFR Letter Selection Enter CFR Letter 1 5 1 Letter Last Requested Ltr Description 1 NEW RESIDENTIAL SUBSCRIBER LETTER NEW COMMERCIAL SUBSCRIBER LETTER 2 3 COMMERCIAL SUBSCRIBER UPDATE LETTER 4 RESIDENTIAL SUBSCRIBER UPDATE LETTER 5 S ave Q uit 3 TheCFR Letter Selection window will be displayed Enter the number that corresponds to the letter you want printed At the command line of the CFR Letter Selection window enter S to save your request When you run the Customer File Report from Screen 281 the requested letter will be included with the other letters that are printed The CFR Letter Selection window is redundant If the CFR PROMPT Y N is setto Y in Screen 101 Processing Options then this window will automatically display when you save changes Screen 42 and the other Master File Maintenance Screens M enu 40 MAS Central Station 5 50 67 Account Data Entry 4 13 Screen 43 Zone Event Code U
233. ssage has been received Refer to your documentation for the receiver to determine which characters would be entered in this field These may be non printing characters by placing brackets lt gt around the value For example a tab is lt 9 gt or an ASCII 9 NACK CHAR S The character s sent by the H ost that indicate the message was not recieved and must be resent Refer to your documentation for the receiver to determine which characters would be entered in this fiad COMMENT An informative comment regarding the concentrator setup This information is not transmitted PC SENDS KEEP ALIVE Enter Y to indicate that the PC will initiate the keep alive messages Enter N to indicate that the receiver will initiate the keep alive messages KA MESSAGE The keep alive characters which can be one or more non printable characters Refer to your documentation for the receiver to determine which characters would be entered in this field KA RESPONSE The keep alive response characters which can be one or more non printable characters Refer to your documentation for the receiver to determine which characters would be entered in this field KA INTERVAL The amount of time the keep alive session will occur This value is entered in seconds For example 30 would indicate a 30 second keep alive interval Refer to your documentation for the receiver to determine what should be entered in this field 8 6 Receive
234. stem You will enter B to print event activity that was logged on both the local and foreign systems For more information refer to page 14 This field only displays if you haveA or B entered in field 29 FOREIGN SYSTEM HOST ID in Screen 901 Receiver R edundancy Options Comments are now printed with the events that were logged to subaccounts 6 10 Reporting MAS Central Station 5 50 67 Screen 224 Unknown Account Activity This report has been added so that you can print event history for one or more of the UNKNOWN accounts that you have on your system When a signal is sent to the Central Station and the system cannot find the account to which the signal should be logged that signal is logged to an UNKNOWN account When a signal is sent to the UNKNOWN account the system will record the account number for which the signal was originally intended That account number is recorded in the pass com field in Screen 7 Event History for the UNKNOWN account You may use this report to find the missing signals that should have been logged to other CS accounts When this report is printed for a specific range of locations the account numbers you specify in the A ccount Location D efinition screen for this report are compared against the PAS COM field in Screen 7 for the UNKNOWN accounts If there is a match then the event is listed on the report The report prints a separate page for each UNKNOWN account included on the report Unknown Acco
235. t EIERE ee iu de ne ns Ee 6 5 Screen 26 Late Event E gel EE 6 5 Screen 27 Common Overflow Prirtout EEN 6 5 Screen 28 Common Overflow Membership Printot ENEE 6 5 Screen 71 Event Code Printout ENEE 6 6 Screen 140 Updated CS Account Database brintout ENEE 6 6 Screen 181 Account Usage Printout ENEE 6 6 Seren 200 Report Menu sisne AEN win abate 6 6 Screen 201 Short Print by Install Date EEN 6 7 Screen 202 Short Printout by Misc Sort EEN 6 7 Screen 205 Combined Activity Report EEN 6 8 Screen 210 Summary Activity Report ENEE 6 8 Screen 222 Detailed Account Activity Printout ENEE 6 9 Screen 224 Unknown Account A Owi 6 11 Screen 241 History Archive Printout AEN 6 13 Screen 251 File Update Log Printout ENEE 6 13 Screen 261 CS Non Activity Report ENEE 6 14 Screen 262 Report Accounts Without Expected Events 6 14 Screen 265 Alarm Occurrence Recap Report 6 15 Screen 270 Account Assignment Status Report ENEE 6 16 Screen 277 Passcard Printout EEN 6 17 Screen 281 Customer File Reoort ENEE ENEE 6 18 Screen 282 Out Of Service On Test Accounts Listing ue E 6 20 Screen 283 False Dispatch Tracking Report AEN 6 20 Screen 286 Special Alarm Printout By Resolution Code Range s ENEE 6 21 Screen 292 Operator Activity Report EEN 6 22 Screen 296 Incident Summary File 6 23 Screen 297 Disposition by Account Report ENEE 6 25 Screen 298 Operator Statistics Report ENNEN 6 25 Screen 299 Dispatch Action Report ee 6 26 Screen 340 Err
236. t View by Account e Screen7 Event History View e Screen8 Operator Comment Entry e Screen 42 Account Update This option is activated by entering Y in the ACCT RELEASE WARNING field on Screen 64 U ser Location Profile U pdate for users to whom this warning should be displayed If the WARN ON INCOMPLETE DISPATCH Y N field is set to Y in Screen 64 and you access an account with an alarm that has only been partially cleared the Account Release Window will display to warn you of an incomplete dispatching procedure if you try to release the account before the alarm is fully cleared This window will display when you enter an N N ext ora semicolon in the command line of one of the above screens New Display Options for Alarm Buffer Screens New options are available which allow you to display the account number and name of an account in alarm on the Alarm Buffer screens in blinking reverse video underlined dim or normal text based on the alarm s priority This feature affects the following screens e Screen ld Alarm Status Monitor e Screen 214 Selective Alarm Status Monitoring e Screen 230 Multi Location Alarm Monitoring For moreinformation about this feature refer to the description of changes for Screen 101 Processing Options in Chapter 3 System Setup of this manual 5 8 Dispatching MAS Central Station 5 50 67 Excessive Number of Signals A warning message may be displayed on Screen 2 Alarm Dispatch if an excess
237. ter Passcard View to view the master passcard information for the account 5 14 Dispatching MAS Central Station 5 50 67 D ISP Enter D to go to Screen 2 Alarm Dispatch to view alarm dispatching information for the account GEN Enter G to go to Screen 42 Account Update to view the account information for the selected account HISTORY Enter H to go to Screen 7 Event History View to view a history of events that have been logged for the account SERVICE Enter S to go to Screen 502 Service Guard Dispatch to view service and guard dispatching information for the selected account A GENCY Enter A to go Screen 54 Agency U pdate to use the setup screen for agency records NENT Enter N to enter the next phone number Screen2 Alarm Dispatch For more information on this screen refer to pages 5 8 through 5 36 in the Central Station Instruction M anual When a Master Site A ccount is selected on the Alarm Dispatch screen you may now use the X fer command to go to Screen 20 Site Sub Cross Reference Screen 20 displays a list of subsites associated with the M aster Site Account The VT command is now available to view a list of tests for a single account When you enter AS to view alist of the next expected events for an account the comment for the temporary schedule will display if the next expected event occurs during atime when a temporary schedule is valid The schedule comment for the temporary schedule wil
238. that do not have an alternate ID but do meet the other report criteria will still be included on the report If you choose to print this report for a range of installers a page break will occur between each installer If you choose to print this report for a range of on test or out of service categories a page break will occur between each category The FROM ACTIVITY RCVD DATE and THRU ACTIVITY RCVD DATE fields have been added and will display when you are printing the report for out of service accounts This date range indicates the last date activity was received at the Central Station by the site Screen 283 False Dispatch Tracking Report For more information on this screen refer to pages 8 69 t hrough 8 70 in the Central Station Instruction M anual Two new selection fields are included for this report STATUS CHGS ONLY Enter Y to include on the report only accounts which have had a change of status You may only use this option when you enter Y in the UPDATE DISP STATUS field FALSE DISP OR AGENCY REPORT Enter F to print the report in the False Dispatch format If you re currently using CS 5 50 this is the same format you re used to Enter A to print the report in the Agency format If you mail a False Dispatch Tracking Report to each agency the A gency format presents the information in a manner that is more meaningful to the agency 6 20 Reporting MAS Central Station 5 50 67 A sample of each format is shown below
239. the code number of the fax cover page to be sent For example if you enter FA3 whenever the event is received cover page 3 from Screen 125 will automatically be sent to the first fax machine defined for the account If you wish to send a fax automatically to the first fax machine defined for the installer enter FI immediately followed by the code number of the cover page to be sent xxxiv Appendix B The Fax Interface Feature M AS Central Station 5 50 67 Setting up Information for Fax Machines Modems Each fax machine modem to which you will send faxes must be set up as a passcard for the appropriate account on Screen 46 P asscard U pdate e Tobe ableto send faxes to a subscriber select the subscriber s account on Screen 46 then set up the information for the subscriber s fax machine modem e To beableto send faxes to an installer create an account for the installer on Screen 42 Account Update The CS for the installer s account must be the same as the installer s code from Screen 54 Installer U pdate Then on Screen 46 set up the information for the installer s fax machine modem e To beable to send faxes to your field technicians select the EM PLIST account on Screen 46 then set up the information for each technician s fax machine modem The fax machines modems you define for subscribers and installers may be included when you define subscriber call lists on Screen 47 Dispatch Instructions MAS Centra
240. the response 4622 code for this late event code must be 2 Always Log Only If you are using the Paging Feature specific events such as Fire or Holdup can automatically generate pages These events are processed using the Log Printer For more information on setting up this feature refer A ppendix A at the end of this manual Screen 52 Agency Update For information on setting up agencies refer to pages 3 10 through 3 12 in the Central Station Instruction M anual If you enter a phone number that is more than 12 characters in either the PHONE 1 or PHONE 2 fields the phone number will be reformatted when it displays in the A gency Lookup window For example if you enter the number 714 555 1212 which is 14 characters that number will be reformatted in the lookup window to display as 714 555 1212 If you have added additional characters to indicate an extension those numbers may be cut off when the phone number is reformatted to fit the 12 character maximum in the Agency Lookup window 3 4 System Setup MAS Central Station 5 50 67 Screen 54 Installer Update For information on setting up installers refer to pages 3 4 through 3 9 in the Central Station Instruction M anual The following message now displays if you try to delete an installer record that is still assigned to one or more accounts INSTALLER HAS MULTIPLE ACCOUNTS UNABLE TO DELETE PRESS C TO CONTINUE Only those installers that are not currently assigned t
241. ties MAS Central Station 5 50 67 Reporting 6 25 Screen 299 Dispatch Action Report For more information on this screen refer to pages 8 79 through 8 81 in the Central Station Instruction M anual The C UMULATIVE option has been added so that you can print the report listing the cumulative totals of the alarms that have occurred within the specified buckets of time The cumulative total is the number of alarms that have occurred in that time bucket plus the total number of alarms that have occurred in the previous time bucket s Refer to the following example 10 second bucket 20 second bucket 30 second bucket 40 second bucket Total 2 alarms 5 alarms 7 alarms 10 alarms 10 alarms In the 10 second bucket 2 alarms occurred The 2 alarms from the 10 second bucket are added to the total of number of alarms in the 20 second bucket So you have a cumulative total of 5 alarms occurring for the 20 second bucket This formula is repeated for each bucket until you have the total number of alarms listed The amount of alarms in the last bucket plus the amount of alarms that are still currently active should equal the total amount of alarms that have occurred within the specified parameters for the report In the current CS M anual these buckets are defined in terms of minutes These buckets are actually defined in seconds Fields 11 19 have been added so that you can create buckets that are customized for each report If you are running
242. tion on creating dispatch instructions refer to pages 4 43 through 4 49 in the Central Station Instruction M anual You may now add pagers when building call lists for dispatch instructions For moreinformation on this feature refer to Appendix A at the end of this document Making a Zone Dispatch Page Effective for Specific Days of the Week By using the new DTE lt days amp times of the week gt command you may now createa permanent zone specific dispatch page that is only effective for certain days of the week This feature is used in conjunction with the CONT feature which continues the dispatch information by linking one dispatch page to another dispatch page You will most likely usethe DTE feature to create a series of zone dispatch pages that are effective at different times of the week By creating series of zone dispatch pages you control which page is displayed in Screen 2 Alarm Dispatch when a signal is sent To set up a series of zone dispatch pages use the following steps 1 In Screen 47 Primary Dispatch Information create the first zone dispatch in the series For the first dispatch page you will enter the D TE string that determines when the dispatch page is effective This information is entered on any one of the lines in the Dispatch Text For example if you want to specify that the dispatch page is only effective on Tuesday Wednesday and Thursday from 8 00 a m to 3 00 p m then you will enter DTE TU TH 8 1
243. tions Setup Accounts Without Expected Events 7 25 New Fields 7 25 Short Print by Install Date 6 7 New Fields 6 7 Short Printout by M isc Sort 6 7 New Fields 6 7 Site Sub Cross Reference 5 27 SiteSub Account Maintenance 4 9 New Commande 4 9 Special Alarm Printout By Resolution Code Ranges 6 21 New Fields 6 21 Start Receivers Startlog 8 3 Stop Receivers 8 7 Sub Account Comments 3 3 Summary Activity Report 6 8 New Fields 6 8 N ew Report Format 6 9 Summary of Alarms See Incident Summary File Supervised Account M ail Out Report 6 2 New Fields 6 2 Switch System Status 8 3 System Access See Main Menu Security System Control File See Processing Options System Setup 3 1 Screeen 104 Function Key Assignment Update 3 18 Screen 101 Processing Options 3 8 Screen 102 Reporting Code Description File 3 18 Screen 103 Reporting Period Update 3 18 Screen 11 Common Overflow Maintenance 3 1 Screen 110 On Test Category File Maintenance 3 19 Screen 182 Residential Type Definition 3 19 Screen 183 Residential Account Titles 3 20 Screen 184 Operator Default M essage Maintenance 3 21 Screen 223 Location Time 3 22 Screen 244 User Profile Maintenance 3 22 Screen 51 Event Code Update 3 2 Screen 52 Agency Update 3 4 Screen 54 Installer Update 3 5 Screen 55 CRT Default Setup 3 5 Screen 58 Passcard Level Update 3 6 Screen 61 CS Location Profile Update 3 6 Screen 64 User Location Profile Updat
244. to the destination account s event history The response code assigned to these event codes 3851 and 3852 determines if an alarm is generated when they are logged to the destination account s event history If the fax recipient is required to call the Central Station upon receipt of the fax a confirmation follow up event is automatically scheduled when the fax is sent successfully The follow up event is cleared by an operator when the fax recipient contacts the Central Station To view alist of fax recipients who have not confirmed receipt of a fax access Screen 13 Pending Follow up Inquiry MAS Central Station 5 50 67 Appendix B The Fax Inteface Feature xli Faxing from the Alarm Dispatch Screen MAS Local RES ALL Ney 14358 Alarm Dispatch CS OAL SS SAG Si CsS 002 CS 001 012 S L 0 Installer ale BIG D S SANDWICHES NATIONAL ALARM CO 4389 VALLEY VIEW BLVD ID 001 012 2323 SIGNAL STREET ADDR 2 Type R See CYPRESS CA 90732 Specl ACPO 714 555 5454 UDF1 UDF2 SType MDI Sr IN Blees 2 2 MTyp 7 08 96 13 08 10 7110 FIRE Page 10 1 General FIRE ALARM DISPATCH INSTRUCTIONS ee e CALL FD 3 CALL SITE ai EE Zone Code Event Description Zone Comment 1 NESS 10 7110 FIRE 2 7 08 96 AND FELZ AERA FULL CLEAR FEER 2 7 08 96 10 7110 FIRE 4 7 08 96 E3 3954 LATE TO OPEN 5 X Next AS ALARM A List GO H ist M ode O flo SC hed Z one L og or FAX From the Alarm Dispatch screen a user may request a fax using o
245. u may not choose to send the Test Results Report PASSCARD The passcode of the fax machine modem to which the report will be faxed To review or select from a list of fax machines modems enter a comma in the PASSCARD field CSN The CS account number of the subscriber account currently selected on the Alarm Dispatch screen FAX The telephone number to which the report will be faxed based on the fax machine modem selected in the PASSCARD field MAS Central Station 5 50 67 Appendix B TheFax Inteface Feature xlv Note If you are batch faxing a report you will not have access to the above fields The system will determine which fax machine modem to use based on the fax passcards set up for the installers who are receiving the fax COVER CODE The number 1 20 which represents the cover page you want to send with the report If a default cover page was defined on Screen 51 Event Code U pdate for the event code used to request the fax the number of the default cover page is displayed If a default cover page was not defined for the event code used to request the fax cover page 1 is displayed ATTENTION The name of the person who should receive the fax SUBJECT A 50 character description of the subject of the fax Based on the type of report to be sent and the currently selected subscriber account one of the following default descriptions will be displayed Account N otification on Account lt number gt Account A
246. u specify 5 minutes as the frequency then the test results will be paged every 5 minutes Only the test signals that are received from the site during each 5 minute increment will be included in the page message sent to the service technician If no signals are received then the system will continue checking at the specified frequency until there are test signals to be sent Each time a page with the test results is sent event code 3989 A utoPage Test Results will be logged to the service technician s and customer s accounts For more information on using the paging feature refer to Appendix A of this document 3 14 System Setup MAS Central Station 5 50 67 AUTOPAGE TEST RESULTSLNG MIN Enter the length of time in minutes that the system will check for test results to be paged to the service technician This field works in conjunction with the above field When you place an account on test the signals sent while the account is on test can be automatically paged to the service technician with a designated frequency for a specified period of time For example if you specify a frequency of 5 minutes in the above field and a length of time of 30 minutes in this field then the system will check for and page test results to the service technician every 5 minutes for 30 minutes For more information on using the paging feature refer to Appendix A of this document PAGE TECH ON TEST START Enter Y to send a page to the service technici
247. u wish to delete the passcard Enter N if you do not wish to delete the passcard If you are deleting sites assigned to a master passcard the master passcard will automatically be deleted when you delete the last site assigned to the master passcard Additional Passcard Phone Numbers An option is available to add 3 additional phone numbers and notes for each passcard This option must be set up by MAS If you add these phone numbers and notes you will have access to these numbers when you contact the site using the autodial function from Screen 2 Alarm Dispatch For moreinformation on using these additional phone numbers refer to the information for Screen 2 in the Dispatching section of this document New Command Line Options The SH ort command has been added so that you may access Screen 46S Account M aintenance Update This screen is used as an efficient means to enter multiple passcards for a single account The PI command has been added so that you can add additional passcard information The Passcard Instructions window will display Passcard Instructions MAKE SURE CONTACT HAS VERIFIED HIS PASSCODE IF NO VERIFICATION IS PROVIDED CALL SYSTEM ADMINISTRATOR AT NUMBER BELOW 714 555 1234 d 2 3 4 5 6 7 8 mp arp Slave Or OLME Passcard instructions can be used to enter pertinent information about the passcard or it may used to enter additional phone numbers which may dialed from Screen 2 Alarm Dispatch
248. unt Activity Report CS 0224 Starting Location al Ending Location 99 Starting Account UNKNOWN Ending Account UNKNOWNZ2ZZ Starting Date Time 00 00 Ending Date Time 10 16 96 23 59 Military Time Y N Y System Or Local Time S L L Miodiiv Foor GO TO Begin Print ing STARTING LOCATION ENDING LOCATION Enter the range of locations for which you want to print the report Only those accounts that have been specified on the A ccount Location Definition Screen will be compared against the Event History for the UNKNOWN accounts to determine if there are any missing signals STARTING ACCOUNT ENDING ACCOUNT Enter the range of UNKNOWN accounts for which you want to print the report MAS Central Station 5 50 67 Reporting 6 11 STARTING DATE TIME amp ENDING DATE TIME Enter the range of dates and times that will determine which events are included on the report MILITARY TIME Y N Enter Y to indicate that you want the event times reported in the Military Time format Enter N to indicate that you want to the event times reported in the standard time format SYSTEM OR LOCAL TIME IS L Enter S if you want the event times to be reported according to the time they were received by the system at the Central Station Enter L if you want the event times to be reported according to the local time they were received Local timeis based on the site from which the signal was sent Account Location Definition Screen You may use the M
249. ustomer s account whenever a signal is received which requires passcard verification and the passcard received with the signal is invalid MAS Central Station 5 50 67 System Setup 3 9 To use this option e On Screen 51 Event Code U pdate set up event code 3956 Invalid Passcard if it does not already exist e Enter Y in the LOG EVENT FOR INVALID PASSCARD field on Screen 101 Processing Options Allow Simultaneous On Test Runaway A new field has been added which allows an account to be both on test and on runaway If you wish to use this option set the ALLOW SIMULTANEOUS ON TEST RUNAWAY field on Screen 101 Processing Options to Y Zones May be Restored Using VRT Il Zones which require a restoral may be restored using the VRT II If you wish to use this feature e Enter Oin the VRT CLR REST RES field on Screen 101 Processing O ptions e On Screen 51 Event Code U pdate set up event code 3981 VRT Clear Restoral if it does not already exist An Alarm may be Temporarily Suppressed and then Automatically Cleared A new event code 4607 has been created which allows you to suppress an alarm for a specific period of time When the alarm is suppressed it is assigned a new priority If no new alarms for different zones are received during the specified period of time then the alarm will automatically be fully cleared at the end of that period If anew alarm for a different zone is received during that time the suppressed ala
250. utomatic Paging You may choose to send a message automatically whenever an event such as a fire or burglar alarm is received i e processed by the autologger For these events the person to be paged as well as the paging message to be sent are defined on Screen 51 ii Appendix A TheAlpha Paging Feature MAS Central Station 5 50 67 Screen 126 Page Message Definitions This screen is used to define up to 20 standard page messages and to determine how pages associated with each message will be processed by the CS system Page Cover Page Definitions CSS OMEZG Sent OK CD Not Sent CD Auto Send Retrys Followup Mins Late Confirm CD 3993 3994 10 4933 3993 3994 2 10 4933 3993 3994 2 3993 3994 2 A D etail or Staue Fields SENT OK CD The event code that will be logged to a page recipient s account whenever a page message is successfully sent NOT SENT CD The event code that will be logged to a page recipient s account whenever a page message is not sent successfully MAS Central Station 5 50 67 Appendix A TheAlpha Paging Feature iii AUTO SEND Y indicates that whenever a user makes a request to send a page associated with a selected page message the CS system will immediately attempt to send the message to the first pager for the account installer or employee list This entry will also automatically page the appropriate person if an alarm event has been received see Page 7 example 2 or if a log only
251. vent classes or purge events based on a specified range of accounts then use Screen 133 Quick Purge For Event Activity Warning This Program will purge all event history from the system that occurred on or before the selected cutoff date If you wish to retain the original event on each account purge only certain event classes or if you wish to purge a select range of accounts then you should use screen 133 instead 1 Cutoff Date 08 07 00 t OYTO MAS Central Station 5 50 67 Utilities and Repairs 7 9 Screen 133 Purge Event Activity Events may now be purged by any event class A Z Event codes are assigned to event classes A Z on Screen 51 Event Code U pdate This screen will now display the follow messages to show progress of the purge Current CS Total Accts lt number gt Selected lt number gt Problems lt number gt Events Read lt number gt Purged lt number gt You may designate up to four event classes to be excluded from being purged Contact MAS to set up non purging event classes For more information on this screen refer to pages 9 21 through 9 22 in the Central Station Instruction M anual Screen 133ARC Purge Archive Event History You now have the option to archive Event History to an optical disk You must have an optical disk that has been configured by MAS Technical Support Then this option must be set up by MAS and if it s in effect Screen 133 will display as follows Purge Arch
252. w includes all operators that fall within the selected range 6 22 Reporting MAS Central Station 5 50 67 Screen 296 Incident Summary File This report determines the number of signal counts that occurred between the time an alarm was first received and the time it was full cleared The report is printed to a flat file that may be displayed on the screen printed on a printer or imported to another software product Setting up Event Types If you wish to use this feature you must assign an event type to each type of operator action you want to be able to count You must also assign an event type to each type of alarm for which you want to analyze operator responses An event type may include up to four alphanumeric characters and is assigned to an event code on Screen 51 Event Code U pdate For example if you wanted to count the number of calls an operator made between the time a fire alarm was received an the time it was fully cleared you would need to assign the event type FIRE to all event codes that represent fire alarms and the event type CALL to all event codes which represent phone calls Printing the Report To print the report access Screen 296 A sample screen is shown on the following page Summary Incident File CS 0296 1 Start Date Time 03 01 96 00 00 3 End Date Time 03 31 96 24 00 Event Type Templates Jr Zeng e FIRE 6 Signal Count CALL Wildcards Any Cheracler Wn that Posat ion Any o
253. y be assigned to an account Common overflow pages are now assigned to an account as follows Access the account to be assigned common overflow on Screen 42 Enter O2 at the command line The Account Common O flo Entry View Window is displayed 9 Akey MAPLE 129 24 Start 02 06 92 Acct Common O flow Entry Vid 10 Nkey EVANS LAR EEN 1 Seq Common 11 Phnl 400 273 1234 x 26 TZone 1 dl 100 13 Phn2 619 465 3948 x 27 DST Grp 2 150 15 Telco Lanp 28 R S N JS 2201 29 SType 17 UDF2 30 En Xt 18 MTyp 32 Specl 19 Map 24 G 33 KeyNo 20 Type 2L BR 0000 22 PD 100 SACRAMENTO PD 23 FD C lea Mitaa Er PA SSCARD S0 hed Arone O ELO elen tree Maity OUES Of Oye PR mit C omment E xpected H ist S ave B RCopy N ext IN Svc 02 e Movethe cursor to the first line of the window and enter the appropriate sequence number for the page of common overflow you wish to assign to the account e Next the cursor moves to COMMON Enter the codename or number for the common overflow page to be assigned to the account Recall that each common overflow page is assigned a name or number on Screen 11 Common Overflow M aintenance You may review the contents of a common overflow page that has been assigned to the account Enter D followed by the linenumber on which the overflow page appears You may de assign a common overflow page from an account Enter C followed by the line number on which the overflow page appears MAS Central Stati
254. y be used when entering a name for a residential subscriber s account A residential account is one that has been assigned a residential account type When an account is assigned a residential account type the system will verify whether the account name is entered in the LAST NAME FIRST NAME TITLE format and also whether a valid residential title has been entered You will specify the valid residential titles using Screen 183 Residential Account Titles cS 0183 1 2 3 4 5 6 7 8 PRPRPRPRPR OBWNHER OW You may create up to 30 residential titles If you are using residential account types and you do not specify a valid title for the account name in Screen 42 Account Update a message will display warning that you have entered the account name in the improper format 3 20 System Setup MAS Central Station 5 50 67 Screen 184 Operator Default Message Maintenance This screen is used to enter and maintain the predefined messages that a user can select to send to an operator Operator Default Message Maintenance CS 0184 1 IN USE THE CUSTOMER IS ON THE PHONE PLEASE RELEASE ACCT 3 CALL ME PLEASE CALL ME AS SOON AS YOU ARE OFF THE PHONE You may specify up to five user defined messages The code for message number one is hard coded however you may define the message that corresponds to the code For the remaining messages you may define both the codes and descriptions The message codes will display in the Send An Operator M
255. y now place an account on test until a user defined date and time This feature is done by using the ON TEST UNTIL field which has replaced the ON TEST MINUTES field The default for this field is determined by the On Test Category which is set up using Screen 110 On Test Category FileM aintenance Account locking has improved with this screen If you access an account on a different screen that account will be carried over when you access this screen Conversely if you access an account on this screen that account will be carried over when you access a different screen MAS Central Station 5 50 67 Dispatching 5 27 Screen 185 Delayed Alarm Maintenance A new feature has been added which allows you to delay processing of alarms that havea specific priority This feature is based on an option that must be activated by MAS You might use this feature if you havea list of specific tasks that must be completed before another alarm signal of a specific priority is sent Screen 185 D edayed Alarm M aintenance has been added so that you can specify ranges of alarm priorities that you want to delay as well as the amount of time in seconds that the alarms should be delayed If asignal is sent and its priority falls within any of the ranges specified in Screen 185 then the alarm will not display in any of the following screens until the appropriate amount of time elapses e Screen2 Alarm Dispatch e Screen14 Alarm Status Monitor e S
256. you print labels This option must be set up by MAS Only one user at a time may print passcards The problem with the Passcard Index being corrupted and printing the wrong passcards has been fixed When you choose to print a passcard as a letter you may use the new option TRAILING FILLER LINES to specify the number of lines to print after the passcard text Additional information may be printed on the passcard Long Passcard Name Passcard Level Description Installer CFR Name Alt 1D Number Note 1 Installer CFR Address 1 Relation Note 2 Installer CFR Address 2 Installer CFR Phone Screen 147 Mass Installer Number Change For more information on this screen refer to page 9 30 in the Central Station Instruction M anual This program is redundant When you change an installer number for an account the line assignment file is also updated 7 14 Utilities and Repairs MAS Central Station 5 50 67 Screen 152 Installer OOS Date Mass Deletion This new program allows you to mark accounts for deletion within a specified range of installers that have been out of service since a specified date This utility is helpful in that you can mark a large number of accounts for deletion at one time and it can be used instead of Screen 114 Account D eletion Request Installer OOS Date Mass Deletion CS 01152 THIS PROGRAM WILL DELETE ALL ACCOUNTS WITHIN THE CHOSEN INSTALLER RANGE THAT MEET THE VOUT OF SERVICE SINCE DATE REQUIREMENT I Sieur Inst
257. ystem to expect more frequent timer tests after a site has closed For example when a site is closed you may set up timer tests to occur every 30 minutes until the site opens again This feature is available only for Schedule 1 of the primary account When you are using this feature the system will set up an expected event for the next timer test that will be expected when the site closes For example if you have set up after hours timer tests to occur every 30 minutes the system will set up an expected event for 30 minutes after the site has closed Each time the timer test is received the system sets up another expected event to occur 30 minutes after the test was received When the site opens the system will change the next expected timer test to reflect the normal interval as indicated in the P ATI field in Screen 42 Account U pdate To set up this feature you must enter the amount of time that you want to elapse between after hours timer tests in the SPECL field in Screen 42 Account Update for the primary account The entry for this feature is formatted in the following way AH T where is the number of minutes that will elapse between timer tests For example entering AHT30 will set a 30 minute interval for the timer tests that will occur after the site is closed If you do not specify time interval you enter only AHT in the specu field then a 60 minute interval will default If you have to adjust the expected event for an A

5.50.67 Supplemental Manual

Contents

Download Pdf Manuals

Related Search

Related Contents