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PRO IDCg2 Installation Users Manual v1.2.docx
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1. 832 2222 33 ES FA HS FH 3334 3 2 Disk Module Disk Module Pull right to unlock during insert and removal Lock Pin Page 10 Cl PRO IDC Installation and Users Manual 3 3 Front and rear views Front view A Mute Button Fan Alarm Temp Alarm ESS A A WEE KEE EE Een s eS Be pr rs Sr Olne A li A A SSS eee j il H 4 JK Lt gp H ej Rear view Redundant Hot Swappable Removable RAID Controllers Power Supplies RAID Controller Serial Port FC Ports A amp B Alarm Reset Mute d Enclosure Ethernet Expander D lt Management Port A A R Ready Status Power Status FC Activity Disk Activity Page 11 PRO IDC Installation and User s Manual PRO IDC Installation and User s Manual 3 4 Independent Left and Right Controllers 4 Installation Each controller is independent of each other Each controller manages its own Please follow these few steps to install the PRO IDC This process typically set of eight drives One controller does not have access to the other controller s takes about 30 minutes to complete disk drives Overview of installation The Right Controller manages drives 1 to 8 and also monitors the Cooling Fans e Rackmou
2. l oan Mount the left and right sliders on the PRO IDC The PRO IDC loaded with Disk Modules will be heavy install the PRO A IDC to the rack before installing the drives will make it easier Install the PRO IDC carefully on the rack by aligning the sliders in the rails Front heavy topple warning Do not operate or configure the PRO IDC in the rack extended position when mounted on the rack your entire rack might tip over and will cause severe damage and harm Page 12 a eee Page 13 PRO IDC Installation and User s Manual anra ue e S Slider Sg e wf r p woe erg nite Rail mounted to rack 4 2 Disk Module Installation Remove the front bezel Install each marked Disk Module into the slot indicated Pull the Lock Pin to the right and insert drive tray fully release Lock Pin to secure Ss Fa DO NOT ship the PRO IDC with the Disk Modules installed the Disk Modules MUST be packaged separately in a single or multi pack to properly protect them during shipment Page 14 Cu PRO IDC Installation and User s Manual 4 3 FC Cable Installation Install a SFP into one of the FC port of each controller from the rear of the PRO IDC Install the LC to LC optical Fibre Channel Cables e D nu SFP LC to LC cable Remove the Remove the protective protective covering tip covering Insert into Insert
3. PRO IDC with generation 2 drive trays Installation and User s Manual Designed for Video Editing and Content Creation Professionals Ce Document 900 0018 0 v1 2 PRO IDC Installation and User s Manual Table of Content ds EECHER nie eete 3 1 1 Safety Considerations EE 1 1 1 SAFETY CONSIDERATIONS EE 4 1 1 2 CONSID RATIONS DE S CURIT mit 5 1 1 3 SAFTY BERUCKSICHTIGUNGEN inserer 6 1 1 4 CONSIDERACIONES DE SEGURIDAD ee cccceeeeeeeeeeeees 7 1 2 System Ee e E EE 8 1 32 Technical Suppo EE 8 2 Getting Stared EE 9 ZN lt PACKAOINO BEE 9 PoP CHECK ISERE ER ES RS ee 9 3 EEN 10 Sele TNE D els ue de ae ere de 10 JA DIS A440 0 0 G emer SR eee A eet eee eee aoe 10 33r JRPONUANGT Gal VIEWS EE 11 3 4 Independent Left and Right Controllers 12 SN EE Ee EE 13 4 1 Rackmount Installation 13 4 2 Disk Module Installation a e eaaa 14 43 10 FC CaDIe NS Alanis AR ie elfe 15 Aa DIVERS eegene Eege 15 45 Ethernet CONIQUEAUON EE 15 4 6 RAID Manager Installation cccccccceeeccneeeeeeeeeeeeeeeeeeeseeeeseeesneees 16 5 RAID Manager Operatons 17 5 1 Start RAID ae aches cane viata che ashe di sent nn nitrate 17 5 2 Connect RAID Manger to PRO IDC 17 92 11 PRO IDC RE e e EE 17 J22 EOIN EE 18 5 3 RAID System Information ss 19 ic RAID COAN a a e 20 S9 RAID Delom EE 23 5 6 Create gt 2TB RAID Set for Windows XP GZ 25 6 Alarm C
4. Healthy System Boot Page File Active Crash Dump Primary Partition Unallocate Ea Disk 1 e Basic New Volume E 3725 16 GB 3725 16 GB NTFS Online Healthy Primary Partition co roM 0 DVD D No Media LI Page 31 PRO IDC Installation and User s Manual 8 RAID Level Descriptions Although the RAID Controller supports a large variety of RAID Levels RAID 0 or RAID 3 are most commonly used for video and content creation purpose jee Advantage Disadvantage Ideal for Highest No disk resolution HD Striping Highest redundancy one 2K and performance drive failure will maximum lose all data multiple streams Less cost efficient ae protection IS paramount 1 Mirroring EES EE maximum disk redundancy loses 2 disk failure capacity protection Well balanced Efficient drive for video redundancy 1 Loses 1 disk drive requiring drive used for capacity performance parity and redundancy Well balanced Efficient drive for file server redundancy Loses 1 disk drive requiring parity distributed capacity performance to all drives and redundancy Striping with a dedicated parity drive Striping the parity across all drives Double drive Striping with two redundancy 2 Loses 2 disk drive dedicated drives used for capacity Mission critical parity drives parity Each drive can be accessed SE SEN individually from No redund
5. 100000062b15b8c8 Not Logged In OOOOEF Not Logged In Not Logged In HBAC1 200000062kh1 SE 100000062kh15bh6c9 _O000EF Not Logged In Not Logged In Not Logged In OE pro FCg2 192 168 0 189 Ca Page 19 PRO IDC Installation and User s Manual 5 4 RAID Creation A new PRO IDC is normally pre configured and formatted you might not need to go through this process check the Pre Configuration sheet that came with the PRO IDC for details There are two independent RAID controllers in the PRO IDC each half is managed separately If you are changing the RAID configuration you will need to 1st delete the RAID then create a new RAID see the Delete RAID section in this manual Creating a RAID set is easy 1st create a RAID set of your choice with the disk drives attached 2nd create a Logical Volume under the new RAID set Click on the RAID menu and select Create Select your desired options and click Next A number of preset RAID Profiles are provided The Media Server No Init profile will give you instant RAID availability no need to wait for long RAID format DESET Manager DE Dulce RAID Manager Dulce SYSTEMS RAI RAID Le agic al Vol ume e M an itor orit ng Ad ministration eg Exit S Verify gt Create RAID Options w se Expand rates Name Modify rofile Media Server No init Sparing Strategy aj RAID 5 v Raid Caching Write Cache Enabled Mi
6. RAID Logical Volume Monitoring Administration ge Ext Monitoring gt System Information System Name PRO FCg2 192 168 0 189 Dulce Raid Manager Version D1 5 42 SAN ID 00000000030301 45 Firmware Version D353 System Type PRO FCq2 Date amp Time 25 03 2009 19 15 17 Controller 1 0000000003040145 Controller 2 Not Present Enclosure ID S N 1 lt UNKNOMM gt BCE Enclosure Bay DiskModel Serial Num Firmware Capacity Usage Enr mn 1 1 HDT72502 VFL101R1FJ14GF ATEA ID C left Ka 1 2 HDT72502 VFLIOIRIFOH4RA ATEA 250 IDC left D 1 3 HDT 2502 VFLIO1RIFOVWWJNI ATEA 250 IDC left ai Ji 4 HDT72502 VFLIDIRIFONPEL A7EA 250 IDC lett 1 5 HDT72502 VFLIDIRIFONNS A7EA 250 IDC lett D Ji 6 HDT72502 VFLIO1RIFKMM9 AFEA 250 IDC left a 1 7 HDT72502 VFLIOIRIFOWKGE ATEA 250 IDC left D 1 8 HDT72502 VFLAO1R1FHXMY ATEA 250 IDC lett Sc Geesen Enclosure si Slot Expander Mod Expander Mod SerialNumber Number Firmware si Status H PRO FCq2 000005020145 0410 RAIDS EET RAID Level RAID Profile RE C Capacity GB Ste IDC lett 5 Media Server No init 1742 Good Logical Volumes RAID HostMapping SerialNumber Status IDC left 1742 IDC lett Selected Hosts ff01000053300009 Global Hosts HostName NodeName PortName Portia PortiB Port2a Port k HBA 200000062b1 5b8c8
7. WHAT THE WARRANTY PERIOD IS Dulce Systems warrants your PRO IDC product for 36 months and if the product is registered with Dulce within 30 days of purchase we will extend the warranty for another 6 months totaling 42 months We warrant the Duo for 36 months The warranty period begins at the date of shipment to the original end user company or organization Our warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer WHAT WE WILL DO TO CORRECT THE PROBLEM We may elect which remedy or combination of remedies to provide at our sole discretion We shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product Our replacement Product under its limited warranty will be manufactured from new or reconditioned parts Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product We will return the repaired or replacement Product to you prepaid using the same method of shipping ex overnight ground 2nd day as was shipped to us If a more expedited return shipping method is required extra charges might apply at our discretion HOW YOU CAN GET SERVICE Contact our Technical Support to obtain a RMA Return Materials Authorization number The model number serial number and descrip
8. Dynamic New Yolume E O Simp 2047 97 GB 2047 97 GB NTFS Online Healthy O Striped EBDisk 2 Dynamic New Yolume E 2047 97 GB 2047 97 GB NTFS Online Healthy Disk 3 Dynamic New Yolume E 2047 97 GB 2047 97 GR NTFS Ca Page 25 PRO IDC Installation and User s Manual 6 Alarm Conditions Degraded RAID Set There are several possible sources for alarms the front and rear indicators and the RAID Management will provide the details of the alarm Mute Alarm 1 Alarm Reset button in the rear of unit Controller Alarm confirmed with a red ALT indicator e Temperature enclosure detected over heating condition e Fan enclosure cooling fan not operational could lead to overheating e RAID related problem such as a failed disk drive 2 Reset button at the top front left of unit 5 UA LS ies be M D i eg e 3 RAID Manager GUI RAID Alarm Dulce RAID Manager Dulce e Degraded RAID Set en one or more drives not detected or down DER LA e Temperature RAID Controller detected over heating RAID Manager gt Monitoring gt Enclosure Front Back View Double click on the yellow bell The Event Viewer screen provides a log of events which triggered the alarm To view it from the Monitoring menu click on Event Viewer Page 26 Ca eee PRO IDC Installation and User s
9. RAID Set for Windows XP 32bit This only applies to Windows XP 32 bit where it has a 2TB disk size limitation Create a RAID of your choice with the number of desired disk drives then create multiple Logical Volumes of 2TB size This will present to Windows XP as several disks of 2TB sizes Use Windows Disk Manager to Span them together not Stripe to create one drive letter of the sum of all the lt 2TB sized disks D Dulce Raid Manager MIE Dulce RAID Manager ned LL RAID Logical Volume Monitoring Administration ss A Exit 2 Logical Volume gt View Select Logical Volume From Table Duce R5 Filter by selected Display All v Hide Unmapped Logical Volumes CI Logical Volume Status Logical Volume Mapping Capacity GB RAID Serial Number V7 1789 Dulce RS _1f0100061 3600016 v6 2199 Dulce R5 f01000513600016 v5 2199 Dulce R5 ff01000413600016 v4 2199 Dulce R5 mm op 3600016 v3 2199 Dulce R5 ff0100021 3600016 v2 2199 Dulce R5 mp 000113600016 v1 2199 Dulce R5 mm 00001 3600016 DAR REIS Volume Layout 1 bpe Fie System Status Capacity Fige Space Free C artition Basic NTFS Healthy System 115 03 GB 04 21 GB 90 Dynamic NTFS Healthy 6519 24 GB 6518 98 GB 99 New Volume Wizard Select Volume Type There are five types of volume Basic CH 115 03 GB 115 03 GB NTFS Online Healthy System Select the volume you want tc EBDisk 1 Simple
10. be required Ca Page 3 PRO IDC Installation and Users Manual 1 1 Safety Considerations 1 1 1 SAFETY CONSIDERATIONS _ RISK OF ELECTRIC SHOCK DO NOT OPEN WATER AND MOISTURE To reduce the risk of fire or electrical shock do not expose unit to rain or moisture Do not operate unit near water such as bathtub washbowl kitchen sink or laundry tub wet basement or near a swimming pool STABILITY Do not place this unit on an unstable cart stand bracket or table Unit may fall Causing serious injury VENTILATION Do not block front and rear ventilation Proper airflow is required to ensure reliable operation and prevents unit from over heating Do not place unit in an enclosed space where no or insufficient ventilation is available ELECTRICAL Do not defeat the safety purpose of the grounding power plug The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against them SERVICING Do not attempt to service this unit yourself Opening or removing the top side and rear covers will expose you to dangerous voltages or other hazards Page eee PRO IDC Installation and User s Manual 1 1 2 CONSIDERATIONS DE SECURITE AVERTISSEMENT JAN DEER RISQUE DE D CHARGE LECTRIQUE i N OUVRIR PAS EAU ET HUMIDITE Pour r duire le risque de feu ou de choc lectrique n exposez pas d unit pour pleuvoir ou l humidi
11. delantero y cr e la ventilaci n El corriente de aire apropiado es requerido asegurar la operaci n confiable y previene la unidad de sobre la calefacci n La unidad no puede colocado en un espacio incluido donde ninguna ventilaci n o en suficiente est disponible EL CTRICO No derrote el objetivo de seguridad del enchufe de poder que da buenos conocimientos La cuerda de poder deber a ser derrotada de modo que ellos probablemente no sean andados en o pellizcados por art culos colocados sobre o contra ellos REVISI N No intente atender esta unidad usted mismo Abri ndose o quitar la cumbre el lado y las tapas traseras le expondr n a voltajes peligrosos u otros riesgos U SLS Page PRO IDC Installation and Users Manual 1 2 System Requirements e Windows XP Vista Server 32 amp 64 bit My CR A e Mac OS X 10 4 or higher Dr ow e Linux Unix e Apple Power Mac G5 Mac Pro Windows compatible PC e 2 or 4Gb Fibre Channel Port with optical LC connection 1 3 Technical Support 818 435 6007 818 576 0324 support dulcesystems com www dulcesystems com If the product requires service please contact Dulce Systems Technical Support and obtain an RMA number Ship the product properly packaged to Dulce Systems Attn RMA 9620 Topanga Canyon Place Suite E Chatsworth CA 91311 Page 8 Cu PRO IDC Installation and Users Manual 2 Getting Started The PRO IDC comes pre assem
12. into FC port SFP label up 4 4 Drivers Drivers are not needed to operate the PRO IDC But the Fibre Channel adapter the PRO IDC connects to will need drivers please refer to the requirements of the adapter 4 5 Ethernet Configuration The PRO IDC uses the built in Ethernet ports for RAID management both controllers must be connected to your existing network for configuration Network supporting HDCP for automatic IP Address assignments Connect both controllers to your network The PRO IDC will automatically request from the network the necessary IP addresses Network without DHCP Defaults to the static IP address below Working with one controller first leaving the other disconnected Manually connect to the controller and change to the desired static IP address with RAID Manager RAID Manager gt Administration gt IP Connection Connect the 2 controller and repeat Auto Assign DHCP 169 254 32 10 Page 15 PRO IDC Installation and User s Manual 4 6 RAID Manager Installation The PRO IDC uses a Java based RAID Manager to configure and manage the RAID Use the supplied installation CD or visit our web site and download the RAID Manager Installer Download From www dulcesystems com download A Apple Start the install program from the Downloads folder on the dock 7 after download completes Sp Windows Save the install exe on the desktop then run it after download is complet
13. use Search option Click Advanced to change the IP search range The defaut settings wil search for all systems on option the local subnet Advanced i Search for a system Co SLLLS Page 17 PRO IDC Installation and Users Manual 2 Dulce Raid Manager Dulce RAID Manager Systems Found Dulce Systems PRO FC 192 168 0 179 Dulce Systems PRO FC 192 168 0169 Search Start 192 Mac user Search End cont Search for a system E Advanced Search method could take up to 5 minutes to cover the entire search range This operation is only needed to be performed once after discovery the RAID Manager will remember the IP Address 5 2 2 Login The Systems Found list will show the discovered PRO IDCs Double click on an entry to start the login Username admin Password admin Page 18 Ce eee PRO IDC Installation and User s Manual 5 3 RAID System Information The System Information screen under the Monitoring menu provides a quick overview of the PRO IDC configuration The PRO IDC has two independent RAID controllers Each half is configured and managed separately The System Information shows the status and configuration of the physical drives connected the RAID setup and the Volumes assigned under each RAID This screen shot is of the left controller showing disks 1 to 8 of which it manages D Dulce Raid Manager Sea Dulce RAID Manager Dulce
14. 32 9 GB ST3250824AS h E Macintosh HD Volume Scheme Volume Information 211 8 TB Dulce ARC 1220 a 4 1 ton Name Dulce RAID Format Size 1 82 TB d Q Dulce RAID Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition EZ Disk Description Dulce ARC 1220 VOL 00 Media Total Capacity 1 8 TB 1 999 999 336 448 Bytes Connection Bus SCSI Write Status Read Write Connection Type External SMART Status Not Supported 5 Connection ID SCSI Target ID 0 Logical Unit O Partition Scheme Unformatted j The drive will appear on the desktop after successful completion of the Partition CSS SSS Page 29 PRO IDC Installation and User s Manual 7 2 Windows XP Vista Formatting Start Disk Management can be found at Control Panel gt System and My Storage Spy Maintenance gt Administrative Tools gt Computer Management Under If the RAID shows up as Unknown Not Initialized right click on the disk and Initialize it If the drive is larger than 2TB if using Vista right click over the disk and Convert to GPT Disk Windows XP 32 bit does not support larger than 2TB capacity Configure with multiple capacities of 2TB or less ZK Computer Management Local a System Tools i Task Scheduler Event Viewer gt Ga Shared Folders Local Use
15. 6 RAID Used Dulce R5 Ctrl 2 Port Ctrl 2 Port B Logical Volume Capacity Current GB 14983 Expand To GB Maximum GB 14983 Dulce Systems PRO FC 192 168 0 179 Ca Page 23 PRO IDC Installation and Users Manual 2nd Delete the RAID from the RAID menu select Modify D Dulce Raid Manager Dier Dulce RAID Manager Dulce SYSTEMS ir a UN is Motet eg d Ge test RAI D Logical Volume Monitoring Administration Status Information Dulce Systems PRO FC 192 168 0 169 Verity Expant Version D1 5 28 Expand Modify 000000000303020e Firmware Version D316 MO QT PRO FC 30 05 2008 14 27 24 AANANANNNNENANTNA Create Sparing Strategy fnntraoallor 4 Cantrallor 3 hat Precent On the left side click on the RAID to select it then Delete Il putce Raid Manager K Dulce RAID Manager Dulce SYSTEMS RAID Logical Volume Monitoring Administration gt Modify BE RAID Name Dulce R5 RAID Profile Media Server No init RAID Level 5 RAID Serial Number 0304020e1 3600016 Raid Caching Write Cache Enabled Mirroring O B Read Cache Enabled Read Ahead Enabled Disk Caching Disk Caching Enabled Auto Rebuild Disabled Hot Spare Strategy None Capacity GB 14983 State Good Inteligent Power Management MAID Level ag Dulce Systems PRO FC 192 168 0 179 L 6 New Warnings Page 24 Cu PRO IDC Installation and Users Manual 5 6 Create gt 2TB
16. Manual 6 7 Replacing a Disk Module A defective Disk Module can be easily replaced Hot swapping is allowed without interruption to your workflow if the RAID is operating in one of the drive redundant RAID mode 1 5 6 In a redundant RAID mode rebuild will start automatically after replacement of a defective module e Pull the Lock Pin to the right and pull the Disk Module out ali i e S gt mimi i i aA z Se SS The RAID rebuild will consume some processing power from the overall operation speed of the PRO IDC the rebuild can be suspended during time sensitive operations From RAID Manager click on RAID gt Modify Select the RAID on the left side then click on Stop Rebuild at the lower right The audible alarm will sound follow the Alarm Condition Mute Alarm to handle it Ca Page 27 PRO IDC Installation and Users Manual 7 Formatting and Partitioning 7 1 Apple OS X Formatting S The PRO IDC are shipped pre configured for Mac OS X the RAID will appear on the desktop after driver installation and reboot d Should it be necessary to re format and partition the RAID use the Apple Disk Utility To start Disk Utility move pointer to upper left corner of screen click on Go then click on Utilities Locate and launch Disk Utility 7 1 1 Erase an existing partition Select the RAID on left click on Partition tab select Free Space C
17. RAID Manager Dulce SYSTEMS RAID Logical Volume Monitoring Administration a Et Logical Volume Create Logical Volume on RAID Be RAID Name IDC left RAID Profile Media Server No init RAID Level 5 Capacity GB 1742 State Good Logical Volume Name IDC lett Make volume private EI LUN at Port 14 LUN at Port 1B LUN at Port 24 LUN at Port 2B Logical Yolume Capacity Capacity GB 11742 Maximum Capacity GB 1742 Create fe PRO FCg2 192 168 0 189 Attach the two controllers to your computer or switch You would see the PRO IDC as two available disks in the format utility of your operating system Page 22 Cl PRO IDC Installation and Users Manual 5 5 RAID Deletion A Deleting a Logical Volume and RAID will destroy all data 1st Delete the Logical Volume from the Logical Volume menu select Modify Dulce RAID Manager Dulce SYSTEMS RAID Logi cal Volume Monitoring Administration Exit 2 Mor K Create ystems PRO FC 192 168 0 169 LUN Mapping FOL See SAND ___donn0000303020e Modify Firmware Version D316 On left side expand the RAID to expose the Logical Volume under it Click on the Logical Volume to select it click on Delete Hl Dulce Raid Manager MIE Dulce RAID Manager Dulce SYSTEMS RAID Logicaf Volume Monitoring Administration xit K Logical Volume gt Modify RL Dulce R5 Logical Volume Name Dulce V5 Er Volume Serial Number ff0100001360001
18. ancy nue of disks operating applications system Loses another drive capacity In Minimizes aside as an buis addition to the degraded RAID online hot failed drive drive s needed for level exposure spare the RAID level time selected A drive is set Automate PRO IDC Installation and User s Manual 9 Limited Warranty WHAT THE WARRANTY COVERS Dulce Systems warrants your product against any defect in material and workmanship and conforms to Dulce published specifications under normal use WHAT THE WARRANTY DOES NOT COVER The warranty does not cover equipment which has been damaged due to accident misuse abuse fire flood Acts of God or other contingencies beyond our control use of incorrect line voltages improper or insufficient ventilation failure to follow operating instructions or improper or unauthorized repair improperly packaged for shipping packaged in non approved shipping container shipping damage The warranty is voided by removal or alteration of the product or parts identification labels Dulce has no liability for general consequential incidental or special damages These include loss of recorded data the cost of recovery of lost data lost profits and the cost of the installation or removal of any Products the installation of replacement Products and any inspection testing or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product
19. bled and almost ready for use just install the Disk Modules attach the Fibre Channels to the computer or the switch and install the JAVA RAID Manager If you are using a Mac you are good to go by default the unit is pre formatted for Mac OS X operation For Windows a small format procedure is needed 2 1 Packaging Please do not discard the boxes and packing materials in case you might need to reuse them later Always ship the product in its original packaging Improperly packaged products will be subjected to shipping damage for which you will be liable for the repair 2 2 Check List Installation and User s Manual Power Cords North America user only 3u 19 rackmount 16 disk bay system enclosure 16 Disk Modules One Ethernet Cable 2 One 3 meter LC to LC optical Fibre Channel cable 2 SFP Optical Transceiver Rackmount rails optional PRO IDC Installation and User s Manual 3 Overview The PRO IDC consists of two independent RAID controllers each controller manages 8 disk drives Each controller operates independent of each other and each are seen as separate individual LUNs to the operating system 3 1 The Bezel The front bezel can be easily removed to access the Disk Modules The bezel is held on by four snap pins located at each of the four corners Use both hands push from behind the left and right side of the bezel Access through the rack mount handles
20. e RaidManager Please Review the Following Before Continuing Product Name RaidManager Install Folder Raid Manager in the folder Applications on the disk 10 5 3 Allas Folder Do Not Install Disk Space Information for Installation Target Required 16 831 096 bytes Available 142 170 054 656 bytes Mac screen shot shown Windows will be similar Follow the on screen prompts to complete the installation See next section for RAID Manager operational instructions Page 16 Cee eee PRO IDC Installation and User s Manual 5 RAID Manager Operations 5 7 Start RAID Manager Start the RAID Manger from the RAID Manger folder e 4 Apple Applications folder gt RAID Manager folder Sp Windows All Programs menu gt RAID Manger folder L 5 2 Connect RAID Manger to PRO IDC 5 2 1 PRO IDC Discovery RAID Manager needs to know the IP Address of the PRO IDC use the Search Windows or Advanced Mac method to auto discover or use Manual if you know the IP Address Discovery will show two PRO FCs that makes up the PRO IDC Mac users should use the Advanced method due to the security nature of the Mac operating system Windows and Mac users with root user access can use Search D Duice Raid Manager Dulce RAID Manager 2 Systems Found Click Search to Detect Systems or Click Manual to Manually enter an IP Address A ZA 27 f Mac use Windows Advanced
21. lick on Partition on lower right eee St D A 232 9 GB ST3250824AS E Macintosh HD E 2 3 TB Dulce ARC 1220 E Dulce RAID Disk Description Connection Bus Connection Type Connection ID Dulce ARC 1220 VOL 00 Media CH er First Aid j Erase E eg j Restore Volume Scheme Volume Information Current ei Name Dulce RAID Forma Y Mac OS Extended Journaled Mac OS Extended Size Mac OS Extended Case sensitive Journaled Mac OS Extended Case sensitive UNIX File System d 105 1a MIE OST DEE DAVES e To create a volume that can serve as a Mac OS 9 Dulce RAID start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Split t f Options A Partition Dulce ARC 1220 VOL 00 Media Total Capacity 2 3 TB 2 559 999 737 856 Bytes SCSI Write Status Read Write External SMART Status Not Supported SCSI Target ID 0 Logical Unit O Partition Scheme Apple Partition Map Page 28 Ce eee PRO IDC Installation and User s Manual 7 1 2 Create a new partition Select Dulce on the left side drive list click on Partition tab change Volume scheme to 1 Partition change Name as desired click on Partition on lower right Dulce ARC 1220 VOL 00 Media H si First Aid Erase rani RAID Restore Es 2
22. n feuchten Kellern oder Schwimmbecken betreiben STABILITAT Das Gerat nicht auf wacklige Karren Stander Halterungen oder Tische stellen da es herunterfallen und Verletzungen verursachen konnte BELUFTUNG Vordere und hintere BelUftungsoffnungen nicht versperren Das Ger t muss ausreichend be und entl ftet werden konnen damit es sich nicht wahrend des Betriebs uberhitzt Daher darf das Ger t nicht in geschlossenen R umen aufgestellt werden in denen keine ausreichende Be und Entluftung gewahrleistet ist STROMVERSORGUNG Nicht den Schukostecker modifizieren Das Stromkabel sollte so verlegt werden dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstande beschadigt werden kann WARTUNG Das Ger t nicht eigenmachtig warten Durch das ffnen des Ger ts Abziehen der oberen seitlichen und hinteren Abdeckung setzen Sie sich lebensgefahrlichen Spannungen aus Page 6 PRO IDC Installation and User s Manual 1 1 4 CONSIDERACIONES DE SEGURIDAD GEFAHR DES STROMSCHLAGS NICHT OFFNEN AGUA Y HUMEDAD Para reducir el riesgo de fuego o electrochoque no exponga la unidad para llover o humedad No haga funcionar la unidad cerca del agua como ba era lavatorio fregadero o tina de lavander a s tano mojado o cerca de una piscina ESTABILIDAD No coloque esta unidad en un carro inestable soporte soporte o mesa La unidad puede caerse causando la herida seria VENTILACI N No bloquee
23. nt installation status e Disk Module Installation e FC Cables Installation The Left Controller manages drives 9 to 16 and also monitors the Power Supply e Ethernet Configuration status e RAID Manager Installation By default the PRO IDC is shipped pre configured in RAID 5 mode and pre formatted for Apple Mac OS X Check the Pre configuration Sheet for your exact configuration Windows operation will require a format partition process The PRO IDC is shipped already pre configured in RAID 5 Simply run the Windows Disk Management utility to prepare the RAID for Windows usage 4 1 Rackmount Installation on 13 1 5 PS eS L T 5 A The PRO IDC can be rackmounted to a standard 19 rack 3u height space is 12 el 4 Ser Te 7 required An optional rackmount kit is available for 24 to 30 depths Mount the left and right rails to the rack ensure sufficient 3u space is available Adjust depth as required
24. onditions Degraded RAID Set 26 6 1 Replacing a Disk Module cccccccceeeecseeeeeseeeeeeeeseeeeeeeeeeseeeesaeeesaes 27 7 Formatting and Partitioning sisisi a AEE E Ea 28 7 1 Apple OS X Formatting EE RAR ie nn ses 28 7 1 1 Erase an existing DArIUON 5 25 ien sels gege beabedathesaencededocutes 28 7 1 2 Create a new partition 29 7 2 Windows XP Vista Formatting 30 8 RAID Level Descriptions Vs 32 9 Limited Waan E 33 10 Product Ke En EE 34 Page eee PRO IDC Installation and User s Manual 1 Introduction We appreciate your purchase of this product from Dulce Systems You have everything you need to quickly and easily connect the storage unit to your editing computer or shared storage network You are a short time way from your next blockbuster creation This Installation and User s Manual is intended to streamline the process of getting your RAID storage system up and running so you can get to work quickly For most typical video editing storage requirements we have preconfigured the PRO IDC for a much more streamlined installation Refer to the Pre configuration Sheet for the exact pre configuration of your PRO IDC the default configured is for RAID 5 efficient protection mode and pre formatted for Mac OS X Just simply follow the installation steps outlined in this manual and you will up and running in no time For Windows operation a short format process will
25. rroring NW Read Cache Enabled v Read Ahead Enabled v Disk Caching Disk Caching Enabled v Auto Rebuild Background v Hot Spare Strategy None v Page 20 Ca ee PRO IDC Installation and User s Manual Check the Use All Disks or individually select each disk for the RAID D Dulce Raid Manager Dulce RAID Manager Dulce SYSTEMS RAID Logical Volume Monitoring Adn ministration RAID gt Create Disk Selection Gross Create Capacity 1991GB Net Usable Capacity 1742GB Unusable Capacity BGE we Enclosure 1 V Use All Disks m ss ll aiil Enter a name for the RAID and Logical Volume they are only used within RAID Manager this is not a name you will see in your operating system You can use IDC Left or IDC Right to better describe the two for the RAID and Volume names SES Dulce RAID Manager Dulce D Dulce Raid Manager SYSTEMS RAID Logical Volume Monitoring Administration Exit RAID gt Create Configuration Summary System Name PRO FCg2 RAID Profile Media Server No init RAID Level RAID 5 RAID Capacity GB 1742GB Enter a name for the RAID IDC lett Raid Caching Write Cache Enabled Mirroring Read Cache Enabled Read Ahead Enabled Ca Page 21 PRO IDC Installation and User s Manual Enter the desired Capacity always the maximum for the Logical Volume then lastly click on Create Le D Dulce Raid Manager four Dulce
26. rs Manual 10 Product Registration O REGISTER NOW ADDS 6 MONTHS Register your product within 30 days of purchase and extend your warranty by another 6 months 1 minute 6 months It will take only one minute to register and you ll get 6 months in return By registering your PRO IDC the standard 36 months warranty will be extended for another 6 months That s a total of 42 months 3 years and 6 months warranty The longest warranty in the industry Please visit our web site and register online www dulcesystems com register A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period Page 24 Cu PRO IDC Installation and User s Manual Page left blank intentionally Ca Page 35 PRO IDC Installation and Users Manual www dulcesystems com Page 36
27. rs and Groups E Reliability and Performz Ga C Simple Basic NTFS Healthy System Boot Page File Ac 23288 GB 213 38 GB 91 a Device Manager 4 ES Storage t Disk Management Lai Disk 0 Fault Toleran No ER Basic C b Se Services and Applications Dai FE 232 88 GB 232 88 GB NTFS 19 MB Online Healthy System Boot Page File Active Crash Dump Primary Partition Unallocate Basic f 3725 16 GB 3725 16 GB CL LL LLL LLL LL LLL LLL LL LLL Online Unallocated j New Simple Volume gege _ Ti 1 New Spanned Volume CD ROM 0 nn Ce ne DVD D ew otriped volume No Media Properties Help Page 30 CO eae am PRO IDC Installation and User s Manual Right click the Unallocated segment and select New Simple Volume Enter the desired Volume Size assign the desired Drive Letter or Path check Perform a Quick Format at the Format Partition screen Fau 232 88 GB 213 38 GB 91 No 3725 16 3724 96 99 No 4 if System Tools Task Scheduler gt Event Viewer ga Shared Folders gt SM Local Users and Groups E Reliability and Perform Device Manager 4 Storage f Disk Management Es Services and Applications amp C Simple Basic NTFS Gah Simple Basic NTFS Healthy System Boot Page File Ac Healthy Primary Partition La Disk 0 Basic ICH 232 88 GB 232 88 GB NTFS 9 MB Online
28. t Ne faites pas marcher d unit pres de l eau comme la baignoire la cuvette l vier ou la cuve de blanchisserie la cave mouill e ou pres d une piscine STABILIT Ne placez pas cette unit sur un chariot instable un ventaire une parenth se ou une table L unit peut tomber en provoquant la blessure s rieuse VENTILATION Ne bloquez pas de devant et levez la ventilation L coulement d air n cessaire est tenu de garantir l op ration s re et pr vient l unit de sur le chauffage L unit ne peut pas plac dans un espace ferm o aucune ventilation ou dans suffisant n est disponible LECTRIQUE Ne vainquez pas le but de s curit de la prise de courant de pouvoir de bases La corde de pouvoir devrait tre mise en d route pour qu ils ne seront pas probablement march s sur ou pinc s par les articles plac s sur ou contre eux ENTRETIEN N essayez pas d assurer l entretien de cette unit vous m me En s ouvrant ou le fait d enlever le haut le c t et les couvertures arri re vous exposeront aux voltages dangereux ou d autres hasards Ca Page 5 PRO IDC Installation and Users Manual 1 1 3 SAFTY BER CKSICHTIGUNGEN WARNUNG ELEKTROSCHOCKGEFAHR NICHT OFFNEN WASSER UND FEUCHTIGKEIT Um eine Brand oder Elektroschockgefahr weitgehend auszuschlieRen Gerat nicht Regen oder Feuchtigkeit aussetzen Gerat nicht in der Nahe von Bade oder Waschwannen Wasch oder Spulbecke
29. tion of the problem will be required A valid proof of purchase might be required to further validate the Products warranty eligibility the valid proof of purchase document must show the product model serial number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period No returns will be accepted without a RMA number We reserve the right to refuse the delivery of the return You shall bear all shipping packing and insurance costs and all other costs excluding parts and labor necessary to effectuate repair or replacement under this warranty All products returned to us must be shipped in the original packaging or Dulce approved packaging If you do not have the original packaging call us to request packaging A nominal fee will be charged for the requested packaging and for shipment Ship the RMA to us pre paid Products that are improperly packaged for shipping packaged in a non approved shipping container or incur shipping damages are not covered under warranty HOW STATE LAW RELATES TO WARRANTY In the United States some states do not allow exclusion or limitation of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Le Page 33 PRO IDC Installation and Use
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