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1.         Turn on the monitor by pressing the power button  on the monitor     Turn on the computer too  and follow the  instructions in Getting the most from your BenQ  monitor on page 23 to install the monitor  software              To extend the service life of the product  we recommend  that you use your computer s power management function     O    the monitor is powered on  to prevent overheating   do not cover the monitor with the supplied protective cover  or obstruct the ventilation holes     How to assemble your monitor hardware I5    How to detach the stand and the base       Prepare the monitor and area     Turn off the monitor and the power before  unplugging the power cable  Turn off the computer  before unplugging the monitor signal cable     Protect the monitor and screen by clearing a flat  open area on your desk and placing a soft item like  a towel on the desk for padding  before laying the  screen face down on a flat clean padded surface     Q Please be careful to prevent damage to the monitor  Placing  the screen surface on an object like a stapler or a mouse will  crack the glass or damage the LCD substrate voiding your  warranty  Sliding or scraping the monitor around on your  desk will scratch or damage the monitor surround and  controls     2  Remove the monitor stand   While pressing and holding the VESA mount    release button  0   detach the stand from the    monitor     and         3  Remove the monitor base     Align the arrow on the bottom of the 
2.      The OSD menu languages may differ from the product supplied to your region  see Language on page 52 under  System and OSD Settings for more details        For more information on each menu  please refer to the following pages     e Display menu on page 40   e Picture menu on page 42   e Picture Advanced menu on page 45  e Save Settings menu on page 49   e Audio menu on page 50    e System menu on page 51    Navigating the main menu 39    Display menu    Available menu options may vary depending on the input sources  functions and settings  Menu  options that are not available will become grayed out  And keys that are not available will be  disabled and the corresponding OSD icons will disappear     Mode  Standard  Auto Adjustment    Picture H Position    Picture Advanced V Postion    Save Settings Pixel Clock          Select Menu from the hot key menu   2  Use w or v to select Display     3  Select  gt  to go to a sub menu  and then use a or v to select a menu item   4  Use a or v to make adjustments  or use to make selection   5  To return to the previous menu  select KI     6  To exit the menu  select xi    Function    Auto Adjustment   Optimizes and adjusts the screen settings  automatically for you     Q Not applicable to a digital input signal     H  Position   Adjusts the horizontal position of the screen image   O to 100       Adjusts the vertical position of the screen image  0 to 100    Pixel Clock Adjusts the pixel clock frequency timing to O to 100  synchroniz
3.    10  Click Close     You may be prompted to restart your computer after the driver update is complete     Getting the most from your BenQ monitor    How to install on Windows 7 system       Open Display Properties   Go to Start  Control Panel  Hardware and Sound  Devices and Printers and right click    the name of your monitor from the menu     Alternatively  right click the desktop and select Personalize  Display  Devices and  Printers  and right click the name of your monitor from the menu    Select Properties from the menu    Click the Hardware tab    Click Generic PnP Monitor  and then the Properties button    Click the Driver tab and the Update Driver button    Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer     so et ae a    In the Update Driver Software window  select the option Browse my computer for  driver software     8  Click Browse and navigate to the following directory  d  BenQ_ LCD Driver   where d is  the drive letter designator for the CD ROM drive      The drive letter for your CD drive may differ from the example above depending upon your system   it may be   D   or  E   or  F   etc     9  Select the correct folder name of your monitor from provided driver list  and click Next     This will copy and install the appropriate monitor driver files to your computer     10  Click Close     You may be prompted to restart your computer after the driver update is complete     Getting the most from your BenQ monitor 27    O  Q    How to watch 3D
4.    Picture Senseye Demo    a    Save Settings Over scan  Audio Display Mode  System Smart Scaling FSI  Color Format  HDMI 3D Format    v      lt      x   al          Select Menu from the hot key menu     2  Use a or v to select Picture Advanced   3  Select  gt  to go to a sub menu  and then use a or v to select a menu item   4  Use a or v to make adjustments  or use to make selection     5  To return to the previous menu  select KI     6  To exit the menu  select xi       Item Function  Picture Select a picture mode that best suits the type of images  Mode shown on the screen     Q The default setting is FPS1  Change the setting if needed     Standard   For basic PC application           Movie For viewing videos   Photo For viewing still images   sRGB For better color matching representation    with the peripheral devices  such as printers   digital cameras  etc        Eco For saving electricity with low power  consumption by providing minimum  brightness for all running programs                       Navigating the main menu 45    Function       Senseye  Demo    FPS1 For playing FPS  First Person Shooting        FPS2 games        RTS For playing RTS  Real time strategy  games        Gamer1 Applies customized display settings        Gamer2 O  For details on setting up a game mode  see       Gamer3 Setting up your own game mode on page 36        Displays the preview of screen images under the selected  mode from Picture Mode  The screen will be divided into  two windows  the l
5.    i    BenQ           lt I ULTIMATE ESPORTS  GAMING MONITOR    Gamina Is IN the DeTAILs       XL Series  User Manual    i tati x  Ti kA        _ np aE Bs    Copyright    Copyright    2013 by BenQ Corporation  All rights reserved  No part of this publication may  be reproduced  transmitted  transcribed  stored in a retrieval system or translated into any  language or computer language  in any form or by any means  electronic  mechanical  magnetic   optical  chemical  manual or otherwise  without the prior written permission of BenQ  Corporation     Disclaimer    BenQ Corporation makes no representations or warranties  either expressed or implied  with  respect to the contents hereof and specifically disclaims any warranties  merchantability or  fitness for any particular purpose  Further  BenQ Corporation reserves the right to revise this  publication and to make changes from time to time in the contents hereof without obligation of  BenQ Corporation to notify any person of such revision or changes     The performance of flicker free may be affected by external factors such as poor cable quality   unstable power supply  signal interference  or poor grounding  and not limited to the above  mentioned external factors   Applicable for flicker free models only      Power Safety       Please follow these safety instructions for best performance  and long life for your monitor     e The AC plug isolates this equipment from the AC supply     e The power supply cord serves as a power
6.   DP    Good quality  D Sub    Q The video cables included in your package and the socket  illustrations on the right may vary depending on the product  supplied for your region     3  Connect the headphones     You may connect headphones to the headphone  jack found on the left side of the monitor     4  Connect USB devices     Connect the USB cable between the PC and the  monitor  via the upstream USB port at the back    This upstream USB port transmits data between  the PC and the USB devices connected to the  monitor                 Connect USB devices via other USB ports   downstream  on the monitor  These downstream  USB ports transmit data between connected USB  devices and the upstream port     See picture on the right        How to assemble your monitor hardware 13    5  Connect the S Switch to the monitor     Connect the S Switch to the S Switch socket found  on the back of the monitor  And place the S Switch  next to your monitor base           can place the S Switch either on the left or on the right  of the monitor base     6  Connect the power cable to the monitor     Plug one end of the power cord into the socket  labelled  w on the rear of the monitor  Do not  connect the other end to a power outlet just yet     7  Organize the cables     8  Connect to and turn on the power     Plug the other end of the power cord into a power  outlet and turn it on     Q Picture may differ from product supplied for your region     14 How to assemble your monitor hardware     
7.   Downloading more game modes using Game Mode Loader on page 37        Downloading more game modes using Game Mode Loader    Instead of customizing your own display settings  you can download the game modes available  on the BenQ website and apply the settings directly     Link to gaming beng com   Download and install the game mode loader     Follow the on screen instructions to complete the setup     RW N    Go to Picture Advanced and Picture Mode on your monitor  and select the game mode  you just downloaded to apply the settings directly     Alternatively  you can access and apply new game modes via Display Pilot  selected models  only         Install Display Pilot from the provided CD   2  Launch Display Pilot and select Tools  gt  Game Mode Loader     How to adjust your monitor 37    3  Click Check Now to check for new game modes   4  To apply the downloaded game modes  select one from the drop down list in Tools  and  click Apply        Internet connection is required for this operation     Adjusting display mode    To display images of aspect ratios other than your monitor aspect ratio and sizes other than  your display size  you can adjust the display mode on the monitor  For the aspect ratio and  display size of your monitor  see the specifications on the CD        Press any of the control keys  or the wheel  or the return button on the S Switch to bring  up the hot key menu  and press Menu to access the main menu     2  Go to Picture Advanced and Display Mode     3
8.   Select an appropriate display mode  The setting will take effect immediately     Switch to the desired display mode first  and follow the instructions in Using Smart Scaling on page 38 to adjust  the display size to precisely suit your needs     Using Smart Scaling  You can resize your display by Smart Scaling        Go to Picture Advanced and Smart Scaling   2  Adjust the value     O e If one of the custom keys is preset for Smart Scaling  you can press the custom key and adjust the value  directly     e Your display may become unstable temporarily when being resized  This is a normal phenomenon and should  not be considered as manufacturing defect     e For more information on Smart Scaling  go to Smart Scaling on page 47     Using Instant Mode  While playing games  you can diminish the input lag by activating Instant Mode        Go to Picture and Instant Mode   2  Select On     38     How to adjust your monitor    Navigating the main menu    You can use the OSD  On Screen Display  menu to adjust all the settings on your monitor     Press any of the control keys  or the wheel  or the return button on the S Switch to bring up  the hot key menu  Select Menu to enter the main menu  See Basic menu operation on page 32  for details     Available menu options may vary depending on the input sources  functions and settings  Menu  options that are not available will become grayed out  And keys that are not available will be  disabled and the corresponding OSD icons will disappear
9.   menus can be accessed by the control keys     Name    l  Control keys       Description    Accesses the functions or menu items displayed on the screen   right next to each key              2  Power key       Turns the power on or off        How to adjust your monitor    The control keys are embedded in a touchpad and are indicated by LED indicators  Touch of an LED indicator  represents pressing the corresponding control key        The S Switch    Apart from the control keys  S Switch also provides a quick way to control and access the OSD  menus     You need to connect the S Switch to your monitor prior to use  Follow the instructions in Connect the S Switch  to the monitor  on page 14     Mm A W   N           Function       l  Wheel e For Increase Decrease adjustment     e Scrolls Up Down in a menu     e Selects menu item by pressing once           2  Return button Returns to the previous menu   3  Gamer   e Press to switch to Gamer 1  Picture Mode    button e Press and hold for 5 seconds to save the customized display settings  for Gamer 1   4  Gamer 2 e Press to switch to Gamer 2  Picture Mode    button e Press and hold for 5 seconds to save the customized display settings  for Gamer 2   5  Gamer 3 e Press to switch to Gamer 3  Picture Mode    button    e Press and hold for 5 seconds to save the customized display settings  for Gamer 3                       S Switch is designed for BenQ LCD Monitor XL20 series exclusively  Do not connect it to other devices with  USB p
10.  Do not use both DVI D cable and D Sub cable on the same  PC  The only case in which both cables can be used is if they  are connected to two different PCs with appropriate video  systems     To Connect the D Sub Cable    Connect the plug of the D Sub cable  at the end  without the ferrite filter  to the monitor video  socket  Connect the other end of the cable  at the  end with the ferrite filter  to the computer video  socket                             Tighten all finger screws to prevent the plugs from  accidently falling out during use     To Connect the DVI D Dual Link Cable    Connect the plug of the DVI D Dual Link cable to  the monitor video socket  Connect the other end of  the cable  at the end with the ferrite filter  to the  computer video socket     Tighten all finger screws to prevent the plugs from  accidently falling out during use                             To Connect the HDMI Cable    Connect the plug of the HDMI cable to the HDMI  port on the monitor  Connect the other end of the  cable to the HDMI port of a digital output device        12   Howto assemble your monitor hardware    To Connect the DP Cable Or    Connect the plug of the DP cable to the monitor  video socket  Connect the other end of the cable to  the computer video socket        If there is more than one video transmission method available  to you  you might want to take the picture quality of each  video cable into consideration before making the connection     Better quality  HDMI   DVI D 
11.  HDMI can only be  lt  OFF  selected by input select or by hot key   Resolution   Sets whether to display the resolution notice of the     ON  Notice recommended resolution when a new input source is e OFF    Navigating the main menu    detected by the monitor     53       54    Item    Function    Range       Information    Displays the current monitor property settings     e Input   e Current  Resolution   e Optimum  Resolution   best with the  monitor     e Model Name       Reset All          Resets all mode  color and geometry settings to the factory  default values        e YES  e NO       Navigating the main menu       Troubleshooting    Frequently asked questions  FAQ     Q The image has a faulty coloration        e The default Picture Mode is FPS1  which is designed for FPS games  If you prefer other  picture modes  go to Picture Advanced and change setting in Picture Mode     e If the image has a yellow  blue or pink appearance  go to Picture and Reset Color  and then  choose YES to reset the color settings to the factory defaults     lf the image is still not correct and the OSD also has faulty coloration  this means one of the  three primary colors is missing in the signal input  Now check the signal cable connectors  If  any pin is bent or broken off  please contact your dealer to get necessary support     Q The image is blurred        Read the instructions on the link  Adjusting the Screen Resolution  on the CD  and then  select the correct resolution  refresh ra
12.  RTS    Picture Advanced          Select Menu from the hot key menu     2  Use a or v to select Save Settings    3  Select  gt  to go to a sub menu  and then use a or v to select a menu item   4  Use to make selection    5  To return to the previous menu  select KI    6  To exit the menu  select xi          Item Function  Gamer 1 Saves a new set of customized display settings     Gamer 2    R O See Setting up your own game mode on page 36 for  Gamer 3 information on applying the game mode                    Navigating the main menu 49    Audio menu    Available menu options may vary depending on the input sources  functions and settings  Menu  options that are not available will become grayed out  And keys that are not available will be  disabled and the corresponding OSD icons will disappear     Mode  Standard    Display    Picture  Picture Advanced    Save Settings    System          Select Menu from the hot key menu     2  Use a or v to select Audio   3  Select  gt  to go to a sub menu  and then use a or v to select a menu item   4  Use a or v to make adjustments  or use to make selection     5  To return to the previous menu  select KI     6  To exit the menu  select xi             Item Function  Volume Adjusts the audio volume  O   100  Mute Mutes the audio input  e ON  e OFF  Buzzer Turns the tone of control keys on or off  e ON  e OFF             50 Navigating the main menu          System menu    Available menu options may vary depending on the input sources  function
13.  USB port x 2  downstream     connecting to USB devices       VESA mount release button    How to assemble your monitor hardware    e If the computer is turned on you must turn it off before continuing      Do not plug in or turn on the power to the monitor until instructed to do so        e The following illustrations are for your reference only  Available input and output jacks may vary depending on  the purchased model        Attach the monitor base     Q Please be careful to prevent damage to the monitor  Placing the screen surface on an object like a stapler or a  mouse will crack the glass or damage the LCD substrate voiding your warranty  Sliding or scraping the monitor  around on your desk will scratch or damage the monitor surround and controls    Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item  like the monitor packaging bag on the desk for padding     Gently lay the screen face down on a flat clean padded surface     Orient and align the stand base socket with the end Retaining plate  of the stand arm  Make sure that the locking tabs at Locking tab   the end of the stand bypass the retaining plates on  the stand  then push the stand and the base  together  If the base is properly attached  the arrow  at the end of the stand should point to RISER  UNLOCK           How to assemble your monitor hardware 9    Turn the stand counterclockwise to align the arrow  at the end of the stand with the one on the    monitor base  
14.  color format is not selectable   In other words  Color Format is automatically set depending on  the input video source     RGB e For D Sub  VGA  input source from PC     e For DVI input source        YUV For D Sub  Component converted from  VGA  input source from a video device                    Navigating the main menu 47    48                         Item Function Range  HDMI 3D Selects an appropriate format to play 3D content  e 2D  rormat e FramePacked   XL24201X    Contact your 3D content provider for the correct playback Si i  e Side by Side  only  format   e Top Bottom  HDMI RGB   Determines the range of color scales  Select an option that     RGB  0   255   PC Range matches the RGB range setting on the connected HDMI e RGB  16    device  235   Smart Focus   This feature provides a highlight area to focus on certain  content  e g  a You Tube video or a game in windowed  mode   Size Determines the size of the highlight area     Small  e Large  e OFF  H  Position   Adjusts the horizontal position of the O   100  highlight area   V  Position   Adjusts the vertical position of the highlight  O   100  area   Scaling Scales the highlight area  O   100                   Navigating the main menu       Save Settings menu    Available menu options may vary depending on the input sources  functions and settings  Menu  options that are not available will become grayed out  And keys that are not available will be  disabled and the corresponding OSD icons will disappear     Mode 
15.  content on your monitor    Your monitor supports playing three dimensional  3D  content transferred through DVI D Dual  Link cable  Yet you need to have the appropriate hardware equipment and software programs  that are compatible with 3D playback     3D content can be transferred to XL2420TX through HDMI cable  version 1 3 or above  as well   Not all menu options are available for 3D playback     System requirements    e BenQ LCD Monitor  XL20 series    e Compatible 3D glasses   e PC with Microsoft Windows 7 or Windows 8 Operating System   e Compatible graphics processing units  GPU  with the latest driver files installed  e Compatible software programs that play 3D playback    For the compatible accessories  visit  http   www nvidia com object 3d vision requirements html  For the appropriate 3D players   check with the 3D content providers     e Contact NVIDIA or visit NVIDIA website  http   www nvidia com page home html  for the purchase and the  settings of the compatible GPU     e Visit the NVIDIA website  www nvidia com 3DUpdate  for the latest GPU driver files   Playing 3D content    Follow the instruction manuals of your 3D accessories to install the hardware and the software   If the 3D glasses are properly connected and IR signal is detected  the IR emitter indicator on  the bottom right of the monitor and on the IR emitter module  purchased separately for  XL2420T   XL2420TE   XL2720  will light up     To improve the performance of 3D glasses  you can do the follo
16.  direction       Read the instructions on the link  Adjusting the Screen Resolution  on the CD  and then  select the correct resolution  refresh rate and make adjustments based on these instructions     D The OSD controls are inaccessible        To unlock the OSD controls when it is preset to be locked  press and hold any key for 10  seconds     56 Troubleshooting    Q No sound can be heard from the connected external speakers        e Remove your headphone  if the headphone is connected to the monitor    e Check whether the headphone jack is properly connected   e If the external speakers are USB powered  check whether the USB connection is OK     e Increase the volume  volume may be muted or too low  on the external speakers     Need more help     If your problems remain after checking this manual  please contact your place of purchase or  e mail us at  Support BenQ com     Troubleshooting    57    
17.  disconnect device for pluggable equipment  The  socket outlet should be installed near the equipment and be easily accessible     e This product should be operated from the type of power indicated on the marked label  If you  are not sure of the type of power available  consult your dealer or local power company     e An approved power cord greater or equal to HO3VV F or HO5VV F  2G or 3G  0 75mm2 must  be used     Care And Cleaning    e Cleaning  Always unplug your monitor from the wall outlet before cleaning  Clean the LCD  monitor surface with a lint free  non abrasive cloth  Avoid using any liquid  aerosol or glass  cleaners     e Slots and openings on the back or top of the cabinet are for ventilation  They must not be  blocked or covered  Your monitor should never be placed near or over a radiator or heat  source  or in a built in installation unless proper ventilation is provided     e Never push objects or spill liquid of any kind into this product     Servicing    Do not attempt to service this product yourself  as opening or removing covers may expose  you to dangerous voltages or other risks  If any of the above mentioned misuse or other  accident such as dropping or mishandling occurs  contact qualified service personnel for  servicing     BenQ ecoFACTS    BenQ has been dedicated to the design and development of greener product as part of its  aspiration to realize the ideal of the  Bringing Enjoyment  N Quality to Life  corporate vision  with the ultimate goal t
18.  game modes using Game Mode Loader on page 37     5  Adjust the brightness of your display  See Brightness  during 2D playback    NVIDIA   3D  LightBoost     during 3D playback  on page 42     6  Adjust the brightness of the black shades by Black eQualizer  See Black eQualizer on  page 43   7  Adjust the monitor height  See Adjusting the monitor height on page 19     How to adjust your monitor 35    O    36    Picture optimization    The default picture mode is FPS1  which is designed for FPS games  If you prefer other picture modes  go to  Picture Advanced and change setting in Picture Mode     The easiest way to obtain an optimal display from an analog  D Sub  input is to use the Auto  Adjustment function  Go to Display and Auto Adjustment to optimize the currently displayed  image to the screen     When you connect a digital video output using a digital  DVI  HDMI  or DP  cable to your monitor  the Auto  Adjustment function will be disabled  because the monitor will automatically display the best image     Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor  when you use the Auto Adjustment function     If you wish  you can always adjust the screen geometric settings manually using geometry menu  items  To assist you in this endeavour  BenQ has provided a screen test image utility which you  can use to check for screen color  grayscale and line gradient display        Run the test program auto exe from CD ROM  You c
19.  only    19 W Displays the input image as if on a 19 W   16 10  monitor of 16 10 aspect ratio        21 5   16 9     Displays the input image as if on a 21 5     monitor of  6 9 aspect ratio        22 W   16 10     Displays the input image as if on a 22 W  monitor of 16 10 aspect ratio        23 W   16 9   23 6 W   16 9    XL2720  only   24 W   16 9    XL2720  only     Adjusts the display size to best suit your needs     Displays the input image as if on a 23 W  monitor of  6 9 aspect ratio        Displays the input image as if on a 23 6 W  monitor of  6 9 aspect ratio        Displays the input image as if on a 24 W  monitor of  6 9 aspect ratio           Smart  Scaling    O   100    3 If the Display Mode is 17   19   19 W  or 21 5   the last 4 scaling  settings  in different resolutions of the input source  will be saved  for quick access     For XL2720  In almost all display modes except Full  Aspect   and 1 1  the last 9 scaling settings  in different resolutions of the  input source  will be saved for quick access     O If the Display Mode is 1 1  and the resolution of the input source  is lower than 1920 x 1080   the last 3 scaling settings  in different  resolutions of the input source  will be saved for quick access        Color  Format    Determines the color space  RGB or YUV  based on the  detected video signal     Q You might need to manually set the Color Format if colors shown  on the monitor screen do not display properly     O If the input source is HDMI or DP 
20. 420T             Resolution  1920 x 1080  recommended              Orientation  Landscape z         Advanced settings    Connect to a projector  or press the  amp    key and tap P   Make text and other items larger or smaller    What display settings should I choose                                         34 How to adjust your monitor    Depending on the operating system on your PC  different procedures should be followed to adjust the screen  refresh rate  Refer to the Help document of your operating system for details     b  Go to the setup menu in your game  and change the frame rate or screen refresh rate to  144 Hz  Refer to the Help document that came with your game for details     To check if the screen refresh rate has been changed  select Menu from the hotkey menu  on your monitor  and go to System and Information  The refresh rate in both Current    Resolution and Optimum Resolution should be 144 Hz     If 144 Hz is not available in your menus  check the following      e make sure the DVI D Dual Link cable is properly connected to your computer and the monitor  e make sure your GPU supports 144 Hz  e make sure your game supports 144 Hz   2  Select a desired display mode  See Adjusting display mode on page 38   3  Resize your display by Smart Scaling  See Using Smart Scaling on page 38     4  Select an appropriate game mode for your game  FPS is for FPS games  while RTS is for  RTS games  For more game modes  please download by Game Mode Loader  See  Downloading more
21. E E E E EE EE EEES 36  Gutom E NOEK Y e E A E E 36  Setting up your own game mode       essessseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 36  Downloading more game modes using Game Mode Loader ou    eessssecesceeceeesceeceeseceeceeeecees 37  Adustine GIS IAW Ti OCS aeae E EE E E S 38  EE A SC AMIN or ANE EE EAN N EE EES 38  ISIN MVS CAME TO CS auson nine n aae ctoeaces saconedeaus a aE aaa aeaiia e 38  Navigating the main menu            cccssesssccscsssessecceccecceccscssssesececessessecessssssesecsaceesesseceseseseeseeeees 39  Be AY ANU E E A A A E E E an ceechen nearest neauecs 40  aA E E E E E E N A T T A T 42  PIC CUS  Advanced Tenu  preserie a a a oete eae eee ee 45  Save Settings INONU ace escacicecnsaccicecnenecue crnadetctonetcecqescentoteiera  vores EES EN vec Sain E aea Ea a aaeanoa 49  Audio ODU peee rE EE EA EE OE A EE EE E E i 50  YEU sie E E O E E N 5   piae Eee e ara EE A A E A AE 55  Frequently asked questions  FAQ            s sesssessssssssesssssssesesesseseeressesessessesessessssesesssesesesesesesesesesesesesesees 55  Need more Delp  siirsin aniier senaera ieee eei enea a a aaea EEEE EAEE EEEa aiei 57    Getting started    When unpacking please check you have the following items  If any are missing or damaged   please contact the place of purchase for a replacement     BenQ LCD Monitor                          S Switch  Swift Switch           Quick Start Guide    CD ROM    Power Cord   Picture may differ fr
22. O   Raise the thumbscrew lid        and tighten the thumbscrew as illustrated        Then push the lid back     Gently attempt to pull them back apart to check  that they have properly engaged               For XL2720   Lift up one end of the stand slightly to ensure a  successful installation  0   Attach the monitor    stand to the monitor base as illustrated       Make  sure to align the arrow on the end of the stand to  the one on the monitor base     Turn the stand clockwise until you cannot go  further        10 How to assemble your monitor hardware    XL2720    Raise the thumbscrew lid      and tighten the    thumbscrew as illustrated       Then push the lid  back     Orient and align the stand arm with the monitor           push them together until they click and lock  into place  0      Gently attempt to pull them back apart to check  that they have properly engaged     Carefully lift the monitor  turn it over and place it  upright on its stand on a flat even surface        To move the monitor  you must hold the handle and the  bottom of the stand base at the same time as illustrated  You  can protect the monitor using the supplied protective cover     You might want to adjust the monitor stand height   See Adjusting the monitor height on page 19 for  more information        How to assemble your monitor hardware E       You should position the monitor and angle the screen to  minimize unwanted reflections from other light sources     2  Connect the PC video cable    Q
23. djusting the Monitor MEISIG  ssiissnonniiposrn aiaei airne e p eaii 19  Rottne GIS IV OMIC OM seene E E E EA EEA 20  Viewing angle ACjUSCMENL             cccscscscssssssscsessssscsssesssssesssssssecessssscesssseacsnssssacensessacsasessacsassesecsasoesecees 21  Using the monitor wall mounting kit          nososeeeeesoseesesosssesesesseesesesssssessrsesesrssseseseessssesssseseseesssseseseseeses 22  Getting the most from your BenQ monitor        eessesessssssesesesesesesesesesesesssseseseseseseseseseseseseo 23  How to install the monitor on a new computer      essseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 24  How to upgrade the monitor on an existing COMputer      essessesssesesesesesssessesesesesessesesesesesesesseseseses 25  How to install on Windows 8 system  selected models Only      esseeesssesssssesssesesessseseseseseseseseseses 26  How to install On Windows 7 system ou    eesssesseseseececcecceceesecescecesseceeseessceaceescesesseceaceesecesceeeeeeacees 27  How to watch 3D content on your monitor        eseeseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 28  FIOW toadu YoUr TIONG OR saaarin nE E ENEE EET 30  The OMEN PINE aT E e E EEEE EEEE EE AE EENE EE 30  THIS VVC AAE E E N E NAA A A A 3l  Basie MEN ODE I OM aein E E E E AEE 32  Initial setup for playing games         nesensesesesssesesesesesesesesesesesesesesosesesesesoseseseseresesesososesesesoreseseseresssereresesese 34  RICUS OPUNNZA ON corrir e AEE EE OEE ENEE E
24. e of the colors will  reduce their respective influence on the color  tint of the image   e g  if you reduce the Blue  level the image will gradually take on a  yellowish tint  If you reduce Green  the image  will become a magenta tint    Hue Adjusts the degree of how we perceive colors  O   100  Saturation Adjusts the purity degree of colors  O   100  Reset Color Resets the custom color settings to the factory defaults      YES  e NO  AMA Improves the gray level response time of the LCD panel      ON  e OFF             Navigating the main menu    43       44    Item       Function                Instant Mode   Adjusts the image processing to diminish input lag  You can     ON  have a real time experience while playing games  e OFF  O   optimize the picture quality  disable Instant Mode if the  source is interlaced video  To check the resolution of the video  source  go to System and Information on the monitor   Sharpness Adjusts the clarity and visibility of the edges of the subjects     to 10  in the image   Gamma Adjusts the tone luminance  The default value is 3  the e Gamma 1  standard value for Windows   e Gamma 2  e Gamma 3  e Gamma 4  e Gamma 5          Navigating the main menu       Picture Advanced menu    Available menu options may vary depending on the input sources  functions and settings  Menu  options that are not available will become grayed out  And keys that are not available will be    disabled and the corresponding OSD icons will disappear     Mode  FPS   
25. e related display settings in different OSD menus  Settings that can be customized  for game mode are     How to adjust your monitor    e Brightness  during 2D playback    NVIDIA   3D LightBoost     during 3D playback   see  page 42    e Contrast  see page 42    e Low Blue Light  selected models only   see page 42    e Black eQualizer  see page 43    e Blur Reduction  Motion Blur Reduction  Selected models only    see page 43    e Color Temperature  see page 43    e Hue  see page 43    e Saturation  see page 43    e AMA  see page 43    e Instant Mode  see page 44    e Sharpness  see page 44    e Gamma  see page 44    e Picture Mode  see page 45    e Display Mode  see page 46    e Dynamic Contrast  see page 46    e Smart Scaling  see page 47    e Smart Focus  see page 48    e Volume  see page 50    e Mute  see page 50     2  After all settings are done  go to Save Settings and save as one of the game modes   Alternatively  press and hold one of the game mode buttons  labeled   3  on S Switch to  save as one of the game modes     3  If you want to switch to your game mode at any time  go to Picture Advanced and  Picture Mode  and select the game mode you saved in Step 2  Your preferred display  settings will be applied all at once    Alternatively  press one of the game mode buttons  depending on your settings in Step 2   on S Switch to switch to the desired game mode quickly     BenQ offers more optimized game modes on the website  If you prefer to use these settings  refer to
26. e with the analog input video signal   See also  Picture optimization on page 36   Q Not applicable to a digital input signal        40 Navigating the main menu    Function    Adjusts the pixel clock phase timing to synchronize  with the analog input video signal   See also  Picture optimization on page 36        Q Not applicable to a digital input signal     Navigating the main menu 4l    42    Picture menu    Available menu options may vary depending on the input sources  functions and settings  Menu  options that are not available will become grayed out  And keys that are not available will be  disabled and the corresponding OSD icons will disappear     Mode  Photo    Picture Advanced Low Blue Light Reddish    Save Settings Black eQualizer  MBR    PN ULalfe   System  Hue    Saturation          Select Menu from the hot key menu     2  Use w or v to select Picture    3  Select  gt  to go to a sub menu  and then use a or v to select a menu item   4  Use a or v to make adjustments  or use to make selection    5  To return to the previous menu  select KI    6  To exit the menu  select xi             Item Function Range  Brightness e Adjusts the balance between light and dark shades  During 2D   during 2D  during 2D playback   playback   playback    Or e 0 to 100  NVIDIA   3D l l  LightBoost        Adjusts the brightness during 3D playback   During 3D   during 3D playback   playback     OFF to MAX  Contrast Adjusts the degree of difference between darkness and 0 to 100   lightne
27. eft window demonstrates images of  Standard mode  while the right window presents the  images under the specified mode           Dynamic  Contrast    The function is to automatically detect the distribution of  an input visual signal  and then to create the optimal  contrast        Overscan    Slightly enlarges the input image  Use this feature to hide  annoying edge noise if present around your image     Q Available only when the input source is HDMI  DP  or D Sub   VGA converted from Component         ON  e OFF       Oto 5       ON  e OFF          Display  Mode    This feature is provided to allow aspect ratios other than  16 9 to be displayed without geometric distortion     Q The options under Display Mode will be different depending on  the input signal sources        Depending on your selection of Picture Mode  different Display  Mode option is pre set  Change the setting if needed                    Full Scales the input image to fill the screen  Ideal  for 16 9 aspect images    Aspect The input image is displayed without  geometric distortion filling as much of the  display as possible    1 1 Displays the input image in its native  resolution without scaling    17   4 3  Displays the input image as if on a 17   monitor of 4 3 aspect ratio    19   4 3  Displays the input image as if on a 19   monitor of 4 3 aspect ratio              Navigating the main menu          Function       19   5 4  Displays the input image as if on a 19    XL2720 monitor of 5 4 aspect ratio   
28. ew BenQ color LCD flat screen monitor  you should  install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor  CD ROM     The circumstances under which you connect and install your BenQ LCD Monitor will  determine which process you need to follow to successfully install the BenQ LCD Monitor  driver software  These circumstances relate to which version of Microsoft Windows you are  using  and whether you are connecting the monitor and installing the software onto a new  computer  without existing monitor driver software   or whether you are upgrading an existing  installation  which already has existing monitor driver software  with a newer monitor     In either case however  the very next time you turn on your computer  after connecting the  monitor to your computer   Windows will automatically recognize the new  or different   hardware  and will launch its Found New Hardware wizard     Follow the wizard instructions until it asks you to select a monitor model  At that point  click  the Have Disk button  insert the BenQ LCD Monitor CD ROM and select the appropriate  monitor model  Further details and step by step instructions for either an automatic  new  or  upgrade  existing  installation  see     e How to install the monitor on a new computer on page 24   e How to upgrade the monitor on an existing computer on page 25     e If you require a User Name and Password to login to your Windows computer  you must be logged on as an  Administrator or a
29. he computer    Check Search for a suitable driver for my device option  and click Next    Check the option for CD ROM drives  uncheck all others  and click Next     Look to confirm that the wizard has selected the correct name of your monitor and click  Next     Click Finish     Restart the computer        To find the suitable driver files for the purchased model  refer to the following table     24    Driver files Suitable models    XL2420t XL2420T  XL2420te XL2420TE       Getting the most from your BenQ monitor    How to upgrade the monitor on an existing computer    This instruction details the procedure for manually updating the existing monitor driver  software on your Microsoft Windows computer  It is currently tested as compatible for  Windows 8 and Windows 7 Operating System  OS      The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows   however  as at the time of writing  BenQ has done no testing of this driver on other versions of Windows and  cannot guarantee its operation on those systems        Installing monitor driver software involves selecting an appropriate information file   inf  on the  BenQ LCD Monitor CD ROM for the particular model monitor you have connected  and  letting Windows install the corresponding driver files from the CD  You need only steer it in  the right direction  Windows has an Upgrade Device Driver Wizard to automate the task and  guide you through the file selection and installation proce
30. n is  activated  the OSD controls and hotkey  operations will be disabled     O To unlock the OSD controls  press and hold any  key for 10 seconds                    52 Navigating the main menu    Item       Function       Range                                        Custom Key   Sets the function to be accessed by custom key I  e Picture mode  1    Display Mode  Custom Key   Sets the function to be accessed by custom key 2  e Smart Scaling  2 e Brightness  Custom Key   Sets the function to be accessed by custom key 3  e Contrast  i e Smart Focus  e Volume  e Mute  e Black  eQualizer  e Input  e Low Blue  Light  e Blur  Reduction  Auto Power   Sets the time to power off the monitor automatically in e OFF  Off power saving mode     40min   e 20min   e 30min   DDC CI Allows the monitor settings to be set through the software     ON  on the PC  e OFF  O DDC CI  short for Display Data Channel Command Interface   which was developed by Video Electronics Standards Association   VESA   DDC CI capability allows monitor controls to be sent via  the software for remote diagnostics   Emitter Decides the IR signal range   Mode N     XL2420TX cong Sets the signal distance in normal power  only  mode   Consumer Sets to reduce interference with other IR  Mode equipment  e g  televisions or DVD players    LAN Mode Sets the minimum distance for LAN parties in  low power mode   HDMI Auto   When this function is activated  HDMI port will be inthe    ON  Switch input auto select loop  Otherwise 
31. o achieve a low carbon society  Besides meeting international regulatory  requirement and standards pertaining to environmental management  BenQ has spared no  efforts in pushing our initiatives further to incorporate life cycle design in the aspects of  material selection  manufacturing  packaging  transportation  using and disposal of the products   BenQ ecoFACTS label lists key eco friendly design highlights of each product  hoping to ensure  that consumers make informed green choices at purchase  Check out BenQ s CSR Website at  http   csr BenQ com  for more details on BenQ s environmental commitments and    achievements     CCOFACTS    csr BenQ com    e Mercury free LED backlit display  BFR PVC free casing plastics  Eco friendly ink printing in packaging box    Affichage r  tro  clair   par DEL sans mercure  Plastiques du boitier sans BFR PVC    Impression a l   encre   cologique dans     emballage       Table of Contents    CODON ereen E E E E R E 2  EDISCIAIIVGR coeire ae N E E EE EE EA EE EE EE E EEEE 2  FON OY sora E E E E T EA EE E 2  Cetine SCC e E E A 5  Getting to know YOUR MONITO siusriisesgei unean ea aibe reeni iiia hie 7  PONE VOW oea a E R A EE EA EE EE E E E EEA 7  BACK VOW rede E E cnc E E EE A A E E E A 7  How to assemble your monitor hardware       sesessesssssssesesesessesesesessssesesesesesseseseserssseseseseseses 9  How to detach the stand and the base         n ssesssessesssesesesessssssssesesesessssesesesesessesssesesesrsesseseseseseseresseses l6  A
32. om product supplied  for your region         Getting started    5    USB Cable       Video Cable  D Sub    Video Cable  DVI D Dual Link    Video Cable  HDMI   Optional accessory  sold separately     Video Cable  DP   Optional accessory  sold separately     NVIDIA 3D Vision Kit   XL2420TX only           Protective cover             Headphone hook    e Available accessories and the pictures shown here may differ from the actual contents and the product     supplied for your region  For cables that are not supplied with your product  you can purchase them  separately     e Consider keeping the box and packaging in storage for use in the future when you may need to transport the  monitor  The fitted foam packing is ideal for protecting the monitor during transport        Always keep the product and accessories out of reach of small children     6 Getting started    Getting to know your monitor    Front view          3   4  2  3  4  Back view  5   6   7   8   9          Infrared  IR  sensor  XL2420TX    only     2  Control buttons    Power button      Infrared  IR  emitter indicator    AC Power Input jack  Cable management hole  Kensington lock slot  Headphone hook  Handle    Getting to know your monitor    7    8       lOTTI2    Getting to know your monitor      S Switch socket     DisplayPort socket    D Sub socket     DVI D socket     HDMI socket x 2      USB port  upstream  connecting    to the PC       USB port  downstream     connecting to USB devices       Headphone jack   
33. orts     How to adjust your monitor 31    Basic menu operation  You can use the OSD menu to adjust all the settings on your monitor       2       Blur Reduction    Picture Mode    Display Mode       ind   gt   KI  x          Press any of the control keys  Alternatively  press the wheel or the return button on the  S Switch     2  The hot key menu is displayed  The top three controls are custom keys and are designated  for particular functions     3  Select Menu to access the main menu     4  In the main menu  follow the icons next to the control keys to make adjustments or  selection  See Navigating the main menu on page 39 for details on the menu options     OSD icon  in main Function    menu    OSD in hot key    No   menu             o Custom Key 1 a e By default  the key is the hot key for Blur Reduction   Motion Blur Reduction   To change the default  settings  see Customizing the hot keys on page 36        e For Up Increase adjustment        32 How to adjust your monitor    l OSD icon  ald Uneasy in main Function    menu        No   menu    2 Custom Key 2 e By default  the key is the hot key for Picture Mode   To change the default settings  see Customizing the  hot keys on page 36   e For Down Decrease adjustment          Custom Key 3 e By default  the key is the hot key for Display Mode   To change the default settings  see Customizing the    hot keys on page 36        e Enters sub menus     e Selects menu items     O e Activates the main menu   e Returns to the previo
34. otating the monitor with a portrait viewing orientation  the display has to be rotated 90  degrees     Right click the desktop and select Screen resolution from the popup menu  Select Portrait in  Orientation  and apply the setting        Depending on the operating system on your PC  different procedures should be followed to adjust the screen    2     Q The monitor should be vertically extended to allow to rotate    3  Rotate the monitor 90 degrees clockwise as       To avoid the edge of the LCD display hitting the monitor base    20    orientation  Refer to the help document of your operating system for details   Fully extend the monitor and tilt it     Gently lift the display up and extend it to the maximum  extended position  Then tilt the monitor        from landscape to portrait mode                       illustrated     surface while it is being rotated  do tilt and extend the monitor  to the highest position before you start to rotate the display  You  should also make sure there are no obstacles around the monitor  and there is enough room for cables                    How to assemble your monitor hardware    4  Adjust the monitor to the desired viewing  angle        Viewing angle adjustment    You may position the screen to the desired angle with  5   to   20   monitor tilt  70    left and  right total  monitor swivel  and 130 mm monitor height         For XL2720  You may position the screen to the desired angle with  5   to   20   monitor tilt   90    left and righ
35. ould also use any other image  such as  the desktop of your operating system  However  we recommend that you use auto exe  As  you run auto exe  a test pattern displays     2  Press any of the control keys  or the wheel  or the return button on the S Switch to bring  up the hot key menu  Select Menu to enter the main menu     3  Go to Display and Auto Adjustment     4  If you notice a vertical noise  like a curtain effect shimmering of vertical lines   select Pixel  Clock and adjust the monitor until the noise disappears     5  If you notice a horizontal noise  select Phase and adjust the monitor until the noise  disappears     Customizing the hot keys    The top 3 control keys  also called custom keys  perform as hot keys to provide direct access  to pre defined functions  You can change the default setting and designate different functions for  these keys        Press any of the control keys  or the wheel  or the return button on the S Switch to bring  up the hot key menu    2  Select Menu to access the main menu    3  Go to System    4  Select the custom key you want to change    5    In the sub menu  select a function that can be accessed by this key  A pop up message will  appear  showing that the setup is complete     Setting up your own game mode    There are several preset picture modes on your monitor that are suitable for games  To better  suit your needs  you can change and save the related display settings  and switch to your own  game mode easily        Adjust th
36. s a member of the Administrators group in order to install the monitor driver software   Furthermore  if your computer is connected to a network which has security access requirements  network  policy settings may prevent you from installing software on your computer        e To check the name of the purchased model  refer to the specification label on the back of the monitor     Getting the most from your BenQ monitor 23    How to install the monitor on a new computer    This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver  software on a new computer which has never had a monitor driver installed before  This  instruction is only suitable for a computer which has never been used before  and for which the  BenQ LCD Monitor is the first ever monitor to be connected to it     If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor  connected to it  and has monitor driver software installed   you should not be following these instructions  You  should instead be following the instructions for How to upgrade the monitor on an existing computer     oY oe ae IY    gs    Follow the instructions in Getting the most from your BenQ monitor on page 23    When Windows starts  it will automatically detect the new monitor and launch the Found  New Hardware Wizard  Follow the prompts until it displays the option to Install Hardware  Device Drivers    Insert the BenQ LCD Monitor CD ROM into a CD drive on t
37. s and settings  Menu  options that are not available will become grayed out  And keys that are not available will be  disabled and the corresponding OSD icons will disappear     Mode  Standard    Display    Picture OSD Settings  Picture Advanced Custom Key    Save Settings Custom Key 2  Audio Custom Key 3  Auto Power Off  DDC CI    Emitter Mode       Select Menu from the hot key menu   Use a or v to select System     Select  gt  to go to a sub menu  and then use a or v to select a menu item   Use a or v to make adjustments  or use to make selection   To return to the previous menu  select af    To exit the menu  select xi       Item Function Range  Input Use this to change the input to that appropriate to your    D Sub  video cable connection type  e DVI DL  e HDMI 1  e HDMI 2  e DP          Navigating the main menu _51       Item Function Range       OSD Language  Sets the OSD menu language  e English    Seung e Fran  ais    Q The language options displayed on your OSD may      Deutsch  differ from those shown on the right  depending    on the product supplied in your region     Italiano    e Espanol   e Polski   e Cesky   e Magyar   e Serbo croatia  e Rom  n     e Nederlands  e Pycckun   e Svenska   e Portugu  s     AAA      Ais PM      APM  Display Adjusts the display time of the OSD menu     5 Sec   Time e 10 Sec    e 15 Sec    e 20 Sec    e 25 Sec    e 30 Sec                    OSD Lock Prevents all the monitor settings from being  accidentally changed  When this functio
38. ss     See     e How to install on Windows 8 system  selected models only  on page 26     e How to install on Windows 7 system on page 27     Getting the most from your BenQ monitor 25    Q    26    How to install on Windows 8 system  selected models only     ao Sta ee a    Open Display Properties     Move the cursor to the lower right of the screen or press the Windows   C buttons on the  keyboard to bring up the Charm bar  Go to Settings  Control Panel  Devices and  Printers and right click the name of your monitor from the menu     Alternatively  right click the desktop and select Personalize  Display  Devices and Printers   and right click the name of your monitor from the menu    Select Properties from the menu    Click the Hardware tab    Click Generic PnP Monitor  and then the Properties button    Click the Driver tab and the Update Driver button    Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer     In the Update Driver Software window  select the option Browse my computer for  driver software     Click Browse and navigate to the following directory  d  BenQ LCD Driver   where d is  the drive letter designator for the CD ROM drive      The drive letter for your CD drive may differ from the example above depending upon your system   it may be   D   or  E   or  F   etc     9     Select the correct folder name of your monitor from provided driver list  and click Next     This will copy and install the appropriate monitor driver files to your computer  
39. ss   Low Blue Decreases the blue light emitted from the display to O  10  Light reduce the risk of blue light exposure to your eyes    selected  models only  Q The higher the value is  the more blue light has been decreased                    Navigating the main menu    Item       Function                                      Black Brings out the dark shades by increasing the brightness 0   20  eQualizer without changing those of the light shades   Q If the image is too bright or barely contains any dark shades   adjusting the value of Black eQualizer may not show much  change to the image   Blur Reduces motion blur in games or during video playback    ON  Reduction   OFF  Oo Q Not applicable for 3D playback   Reduction   Selected     models only   Note the impacts of the Blur Reduction function once activated     Brightness is decreased     Flicker free is disabled   Color Normal   Allows video and still photographs to be  Temperature viewed with natural coloring  This is the  factory default color   Bluish   Applies a cool tint to the image and is factory  pre set to the PC industry standard white  color   Reddish   Applies a warm tint to the image and is factory  pre set to the news print standard white color   User The blend of the Red  Green and Blue primary     R  0 100   Mode colors can be altered to change the color tint    G  Q 100   of the image  Go to the succeeding R  red   G  e B  0 100    green   and B  blue  menus to change the  settings   Decreasing one or mor
40. stand with  the one on the monitor stand  Raise the    thumbscrew lid     and release the thumbscrew    as illustrated             16   How to assemble your monitor hardware    Turn the stand clockwise so that the arrow on the  bottom of the stand points to RISER UNLOCK     0   And then detach the base from the stand                          For XL2720     Raise the thumbscrew lid     and release the    thumbscrew as illustrated             Turn the stand counterclockwise until you cannot XL2720  go further        How to assemble your monitor hardware 17    And then detach the base from the stand  XL2720       You can remove the headphone hook as illustrated  Keep the  headphone hook somewhere safe        I8   How to assemble your monitor hardware    Adjusting the monitor height    To adjust the monitor height  hold both the left and the  right sides of the monitor to lower the monitor or lift  it up to the desired height     e Avoid placing hands on the upper or lower part of the  Oo height adjustable stand or at the bottom of the monitor  as  ascending or descending monitor might cause personal injuries   Keep children out of reach of the monitor while performing this  operation        e If the monitor has been rotated to portrait mode and height adjustment is desired  you  should be noted that the wide screen will keep the monitor from being lowered to its  minimum height     How to assemble your monitor hardware 19    Rotating the monitor    Pivot the display     Before r
41. t total  monitor swivel  and 140 mm monitor height   XL2720       How to assemble your monitor hardware 2l    Using the monitor wall mounting kit    The back of your LCD monitor has a VESA standard mount with 100mm pattern  allowing the  installation of a wall mount bracket  Before starting to install a monitor wall mounting kit     please read the precautions carefully        The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm     Precautions  e Install your monitor and monitor mounting kit on a wall with flat surface     e Ensure that the wall material is stable to support the weight of the monitor     e Turn off the monitor and the power before disconnecting the cables from the LCD monitor        Remove the monitor stand   Detach the monitor stand as instructed in step   2  in How to detach the stand and the base on page   6     2  Remove the screws on the back cover     Use a cross pointed screwdriver to release the  screws on the back cover  The use of a  magnetic head screwdriver is recommended to    avoid of losing the screws     Q In case you intend to use your monitor on the stand in the  future  please keep the monitor base  monitor stand  and    screws somewhere safe for future use     3  Follow the instruction manuals of the wall  mount bracket you purchased to complete    the installation        22 How to assemble your monitor hardware    Getting the most from your BenQ monitor    To gain the most benefit from your n
42. te and make adjustments based on these instructions     2 How do you use a VGA extension cable     Remove the extension cable for the test  Is the image now in focus  If not  optimize the image  by working through the instructions in the  Adjusting the refresh rate  section on the link   Adjusting the Screen Resolution   It is normal for blurring to occur due to conduction  losses in extension cables  You can minimize these losses by using an extension cable with  better conduction quality or with a built in booster        2 Does the blurring only occur at resolutions lower than the native  maximum  resolution        Read the instructions on the link  Adjusting the Screen Resolution  on the CD  Select the  native resolution     Q Pixel errors can be seen     One of several pixels is permanently black  one or more pixels are permanently white  one or  more pixels are permanently red  green  blue or another color        e Clean the LCD screen        e Cycle power on off     e These are pixels that are permanently on or off and is a natural defect that occurs in LCD  technology     Troubleshooting 55    C  No image can be seen        Is the prompt on the display illuminated in green     If the LED is illuminated in green and there is a message Out of Range on the screen  this  means you are using a display mode that this monitor does not support  please change the  setting to one of the supported mode  Please read the    Preset display modes    section from  the link  Adjusting 
43. the Screen Resolution      Q Faint shadow from the static image displayed is visible on the screen        e Activate the power management function to let your computer and monitor go into a low  power  sleep  mode when not actively in use     e Use a screensaver to prevent the occurrence of image retention        Is the prompt on the display illuminated in orange     lf the LED is illuminated in orange  the power management mode is active  Press any button on   Vv the computer keyboard or move the mouse  If that does not help  check the signal cable  connectors  If any pin is bent or broken off  please contact your dealer to get necessary  support     Q Is the prompt on the display not illuminated at all        Check the power supply mains socket  the external power supply and the mains switch     Q The image is distorted  flashes or flickers       Read the instructions on the link  Adjusting the Screen Resolution  on the CD  and then  select the correct resolution  refresh rate and make adjustments based on these instructions    3 You are running the monitor at its native resolution  but the image is still distorted        Images from different input sources may appear distorted or stretched on the monitor running   at its native resolution  To have the optimal display performance of each type of input sources   you can use the Display Mode function to set a proper aspect ratio for the input sources  See  Display Mode on page 46 for details    2 The image is displaced in one
44. us menu     Exits OSD menu                       e OSD   On Screen Display   The hot keys only operate while the main menu is not currently displaying  Hot key displays will disappear after    a few seconds of no key activity     e To unlock the OSD controls  press and hold any key for 10 seconds     Controlling the display with Display Pilot  selected models only        The provided Display Pilot software on the CD is an alternative to control the display  The    main functions include     e Control of the OSD menus   e Access to more game modes through Game Mode Loader     For more information  visit http   www BenQ com and download the Display Pilot Help file     How to adjust your monitor 33    Initial setup for playing games    You can optimize the monitor to enhance your gaming experience  You might want to start  with the following settings        The highest refresh rate supported by XL2420TX XL2720T is 120 Hz        Set the screen refresh rate to 144 Hertz  144 Hz      a  Right click the desktop and select Screen resolution  Click Advanced settings  Under  the Monitor tab  change the screen refresh rate to 144 Hertz  And then click Apply and  Yes to confirm the change     View  Sort by  Refresh    Paste   Paste shortcut   Undo Rename Ctrl Z   amp  Groove Folder Synchronization   Graphics Properties      Graphics Options   Intel R  TV Wizard    New      Screen resolution    m Gadgets  Ex Personalize    Change the appearance of your display          Display  1 BenQ XL2
45. wing     e On XL2420TX  check if there are any obstacles in front of the IR sensor located at the front  top of the monitor that keep the sensor from receiving signals from the 3D glasses   Go to System and Emitter Mode and change the setting as needed  See Emitter Mode   XL2420TX only  on page 53 for more information     e Follow the instruction manuals of the 3D accessories to make adjustment     If you want to adjust the brightness when watching 3D content  go to Picture and NVIDIA   3D  LightBoost     See Brightness  during 2D playback    NVIDIA   3D LightBoost     during 3D  playback  on page 42 for more information        IR sensor is embedded in the front bezel of your XL2420T X and is not visible to you     28 Getting the most from your BenQ monitor    Safety information for watching 3D content  e You may experience eye strain after watching 3D content for certain period of time  Take off  the 3D glasses and take a rest to relieve the eye strain     e If you experience headaches  dizziness  or nausea  stop watching 3D content immediately  You  might need to consult a doctor if the symptoms last     e Watching 3D content for a long period of time may increase health risks  For small children   the elderly  the pregnant women or people who have high blood pressure or other health  concerns  consult a doctor before watching 3D content     Getting the most from your BenQ monitor 29    How to adjust your monitor    O    30    The control panel    All OSD  On Screen Display
    
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